Factory Manager Jobs in Kuwait
1052 Jobs Found
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<p>Key Requirements:</p><ul><li><b>10–20 years of experience</b> in tyre management and operations</li><li>Candidates from <b>inside or outside Kuwait</b> are welcome to apply</li><li>Proven experience managing <b>tyre centre operations, inventory, and daily activities</b></li><li>Strong leadership skills with experience in team management and supervision</li><li>Ability to manage stock levels, supplier coordination, and operational efficiency</li><li>Strong knowledge of tyre products, services, and market trends</li><li>Excellent organizational and problem-solving skills</li><li>Fluency in <b>Arabic and English</b> (spoken and written) is preferred</li></ul><p>Key Responsibilities:</p><ul><li>Manage overall tyre centre operations and ensure smooth daily activities</li><li>Lead and supervise the tyre centre team</li><li>Monitor inventory levels and ensure availability of required stock</li><li>Coordinate with suppliers and manage procurement activities</li><li>Ensure excellent customer service and operational standards</li><li>Analyze sales performance and implement improvement plans</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Strong knowledge of <b>tyres, automotive products, and tyre service operations</b></p><p>Experience managing <b>tyre centre operations and workshop activities</b></p><p>Excellent <b>team leadership and staff supervision</b> skills</p><p>Strong inventory management and stock control knowledge</p><p>Supplier coordination and procurement experience</p><p>Ability to analyze sales, stock movement, and operational performance</p><p>Strong customer service and problem-solving skills</p><p>Knowledge of tyre brands, specifications, applications, and market trends</p><p>Experience with ERP systems and inventory management software</p><p>Strong communication and negotiation skills</p><p>Ability to work under pressure and manage multiple priorities</p></div>
<p>المسمى الوظيفي: موظف كول سنتر ومبيعات – يتحدث باللهجة الكويتية </p><p>المكان: الكويت (العمل عن بُعد عبر الهاتف فقط) </p><p>الراتب: 200–280 د.ك شهرياً (دوام جزئي – ساعات مرنة حسب اتصالات العملاء) </p><p> </p><p>المهام والمسؤوليات: </p><p>- الرد على مكالمات العملاء باللهجة الكويتية وتقديم الدعم وخدمة العملاء. </p><p>- تنفيذ عمليات البيع عبر الهاتف وتحقيق أهداف المبيعات الشهرية. </p><p>- إدارة استفسارات العملاء وحل المشكلات بسرعة وفعالية. </p><p>- تسجيل الملاحظات والشكاوى ومتابعتها لضمان رضا العملاء. </p><p>- العمل بمرونة حسب أوقات اتصالات العملاء (ساعات متفرقة). </p><p> </p><p>المتطلبات: </p><p>- خبرة لا تقل عن 10 سنوات في الكول سنتر وخدمة العملاء. </p><p>- خبرة مثبتة في المبيعات الهاتفية وتحقيق الأهداف. </p><p>- إجادة اللهجة الكويتية + العربية الفصحى + الإنجليزية. </p><p>- مهارات اتصال ممتازة، إقناع، وحل المشكلات. </p><p>- القدرة على العمل عن بُعد بشكل مستقل ومرن. </p><p> </p><p>المميزات: </p><p>- دوام مرن (ساعات متفرقة حسب اتصالات العملاء). </p><p>- بونص شهري عند تحقيق أهداف محددة. </p><p>- زيادة سنوية مرتبطة بتقييم الأداء. </p><p>- بيئة عمل احترافية وفرص للتطوير الوظيفي. </p><p> </p>
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<p><b>About the Client</b></p><p>A Kuwait-based organization with a long-standing presence in the fast-moving consumer goods (FMCG) industry. For several decades, the company has been engaged in producing and distributing high-quality consumer products, supported by strong local sourcing and integrated manufacturing operations. With an established market footprint and an extensive distribution network, the organization plays a vital role in supplying retail channels across Kuwait/GCC. Its continued focus on product excellence, operational efficiency, and sustainable growth has positioned it as a trusted leader within the FMCG sector.</p><p><b>About The Role</b></p><p>Responsible for leading and overseeing the Finance and Accounting department, ensuring the organization's financial health and compliance with established standards. The role encompasses full ownership of financial planning, budgeting, reporting, and treasury functions, while driving efficiency and alignment with business objectives.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>About You</b></p><p>An ideal candidate would consider the following: </p><ul><li>Bachelor's Degree in Accounting, Finance, or a relevant field. </li><li>A master's degree is an advantage</li><li>Professional certificates in CFA, CMA, or other related certifications</li><li>8 years of experience in a similar capacity and related field - Food & Beverage, Retail, FMCG, Hospitality</li><li>Experience in Unisfost Systems/ Oracle, MSD 35 Dynamics</li><li>Must be a Kuwait National</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and execute sales strategies to meet and exceed dealership or company targets. Manage and mentor the motorcycle sales team, providing training and performance evaluations. Build strong customer relationships and ensure a premium buying experience. Monitor market trends, competitor activities, and customer feedback to adjust strategies. Collaborate with marketing teams to design promotional campaigns and events. Oversee showroom operations, ensuring motorcycles are displayed and marketed effectively. Negotiate deals with customers, ensuring profitability and customer satisfaction. Prepare regular sales reports and forecasts for senior management. Coordinate with aftersales/service departments to enhance customer loyalty.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirement open for all nationalities Minimum 5-7 years of relevant experience in Automotive Industry (Motorcycles) Should have good communications skills</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Director of Office of Strategy, Institutional Performance & Emerging Technology Classification: Director Level Reports To: President</p><p>The Office of Strategy, Institutional Performance & Emerging Technology operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><p>Strategy & Institutional Performance: Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</p><p>Emergent Technology Intelligence: Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</p><p>Strategic Project Alignment: Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</p><p>The Director, Office of Strategy, Institutional Performance & Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><p><strong>Key Responsibilities</strong></p><p>1. RISE Strategy Execution and Balanced Scorecard Management</p><ul><li>Own the AIU RISE Strategy execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li><li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li><li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li><li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li><li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li><li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit & Risk Committee quarterly</li><li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li></ul><p>2. Emergent Technology Intelligence and Innovation Piloting</p><ul><li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li><li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li><li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><p>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field. Candidates with strong GCC higher education strategic planning experience are strongly considered.</p><p><strong>Experience</strong></p><ul><li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li><li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li><li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li><li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li><li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li><li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li></ul><p><strong>Technical and Analytical Knowledge</strong></p><ul><li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning & growth) and its application in a higher education context.</li><li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li><li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li><li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li><li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li><li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li><li>Strategic patience combined with operational awareness the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li><li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li><li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li></ul><h2>Preferred Qualifications:</h2><ul><li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li><li>Experience with a university s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li><li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li><li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li><li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul><li><p>Supervise and manage a team of 15 drivers to ensure efficiency and punctuality.</p></li><li><p>Analyze customer databases and develop optimized daily and weekly road plans.</p></li><li><p>Engage in cold calling to acquire new business opportunities.</p></li><li><p>Maintain and strengthen relationships with existing clients.</p></li><li><p>Negotiate contracts and close deals that align with company profitability goals.</p></li><li><p>Receive and address client calls; handle complaints and resolve service-related issues effectively.</p></li><li><p>Respond to emails and take timely action based on customer requests.</p></li><li><p>Oversee regular maintenance and servicing schedules for all company vehicles.</p></li><li><p>Perform additional administrative duties as assigned by management.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Minimum <strong>3 years of experience</strong> in a <strong>management or administrative</strong> role.</p></li><li><p>Bachelor’s degree or Diploma in Business Administration or related field.</p></li><li><p><strong>Fluent in English, and Hindi </strong>(required).</p></li><li><p>Basic Arabic</p></li><li><p>Must hold a <strong>valid manual driving license</strong>.</p></li><li><p>Must be eligible for <strong>sponsorship transfer</strong> in Kuwait</p></li><li><p>Strong communication, problem-solving, and organizational skills.</p></li></ul><p></p></section>
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<p><b>About The Client</b></p><p>A Kuwait-based organization operating within the food and beverage sector for more than a decade. Developing and managing a portfolio of restaurant concepts, the company oversees activities from concept development to daily operations, working across culinary, design, and operational functions to support consistent and structured business performance.</p><p><b>About The Role</b></p><p>To oversee daily kitchen operations, ensuring food is prepared and served in accordance with company standards, SOPs, food safety requirements, and quality expectations. The role involves supervising kitchen staff, monitoring production planning, enforcing recipes and operational procedures, conducting daily inspections, and ensuring compliance with food safety and hygiene requirements. It also focuses on food quality control, inventory and stock management, food cost and waste control, customer complaint investigations, staff development, and maintaining audit readiness through accurate documentation and compliance.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>About You</b></p><p>An ideal candidate would have the following:</p><ul><li>10–15+ years of experience in professional kitchens, with at least 5 years in a senior leadership role</li><li>Experience in multi-unit restaurant operations and central kitchen management</li><li>Strong working knowledge of food safety standards, HACCP requirements, and regulatory compliance</li><li>Proven experience managing kitchen operations, staff supervision, production planning, and quality control</li><li>Strong understanding of food cost control, inventory management, and waste reduction</li><li>Strong attention to detail and commitment to operational standards</li><li>Independent decision-making ability with the confidence to resolve operational issues effectively</li></ul><p><br></p></div>
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<p><br></p><p><b>Responsibilities:</b></p><ol><li>Oversee daily operations of the fashion division, ensuring that recruitment processes are streamlined and effective, utilizing project management tools to enhance productivity and meet client demands.</li><li>Collaborate with the recruitment team to identify talent needs and develop strategies that align with fashion industry trends, ensuring our clients receive top-quality candidates.</li><li>Implement training programs that enhance team skills and knowledge in fashion recruitment, fostering a culture of continuous learning and professional growth.</li><li>Analyze performance metrics to identify areas for improvement in recruitment processes, employing data-driven insights to optimize operations and enhance client satisfaction.</li><li>Establish and maintain strong relationships with clients in the fashion industry, understanding their unique needs and providing tailored recruitment solutions that deliver results.</li><li>Lead team meetings to discuss ongoing projects, share updates, and brainstorm innovative approaches to recruitment challenges, promoting a collaborative team environment.</li><li>Manage and allocate resources effectively to ensure that recruitment goals are met within deadlines, utilizing scheduling tools to optimize team workflow.</li><li>Monitor industry trends and competitor activities to keep the team informed and agile, ensuring our recruitment strategies remain relevant and effective.</li><li>Contribute to the development of marketing initiatives that promote the fashion division’s services, leveraging social media and online platforms to attract potential clients and candidates.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to guide and inspire a diverse team in a fast-paced environment.</li><li>Excellent communication skills to effectively interact with clients and candidates in the fashion industry.</li><li>Proficient in project management tools to streamline operations and enhance team productivity.</li><li>Ability to analyze performance metrics and make data-driven decisions for process improvement.</li><li>In-depth knowledge of recruitment strategies specific to the fashion sector.</li><li>Creative problem-solving skills to address recruitment challenges and develop innovative solutions.</li><li>Strong networking abilities to build and maintain relationships with industry professionals and clients.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Location : Kuwait</b></p><p><b>Requirements :</b></p><p>Bachelor's degree in Civil Engineering, Architecture, Construction Management, or related field</p><p>8+ years in real estate development / construction PM (3+ in a lead role)</p><p>Proven delivery of mid- to large-scale projects in Kuwait or the GCC</p><p>Strong working knowledge of Kuwait's building regulations and permitting processes</p><p>Active KSE membership (or eligibility to register)</p><p>Proficiency in Primavera P6, MS Project, and AutoCAD</p><p>Bilingual Arabic/English fluency</p><p>Valid Kuwait Driving License & Transferable Article 18 residency</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Civil Engineering, Architecture, Construction Management, or related field</p><p>8+ years in real estate development / construction PM (3+ in a lead role)</p><p>Proven delivery of mid- to large-scale projects in Kuwait or the GCC</p><p>Strong working knowledge of Kuwait's building regulations and permitting processes</p><p>Active KSE membership (or eligibility to register)</p><p>Proficiency in Primavera P6, MS Project, and AutoCAD</p><p>Bilingual Arabic/English fluency</p><p>Valid Kuwait Driving License & Transferable Article 18 residency</p><p></p></section>
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<ul><li>Manage day-to-day body shop operations, including scheduling, workflow, and production control</li><li>Supervise and lead body shop technicians, painters, estimators, and support staff </li><li>Ensure all collision and body repairs meet dealership, OEM, and insurance company standards </li><li>Review and approve repair estimates, supplements, and final invoices </li><li>Coordinate with insurance adjusters and vendors to ensure timely approvals and parts availability </li><li>Monitor cycle time, productivity, quality, and profitability of body shop operations </li><li> Ensure proper use and maintenance of tools, equipment, and paint systems </li><li>Maintain a clean, safe, and compliant work environment </li><li>Handle customer concerns, complaints, and follow-ups to ensure high satisfaction levels </li><li>Control costs, manage inventory, and minimize waste and rework </li><li>Ensure accurate documentation, billing, and record-keeping </li><li>Support training, performance evaluations, and continuous improvement initiatives </li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>High school diploma or equivalent (technical or vocational training preferred) </li><li>Proficiency in dealership management software and MS Office Suite (Word, Excel, Outlook, PowerPoint).</li><li>5+ years of automotive body shop or collision repair experience. </li><li>Strong knowledge of automotive parts and warehouse workflows</li><li>Experience using DMS systems</li><li>Excellent organizational and problem-solving skills</li><li>Ability to lead, train, and motivate warehouse staff</li><li> Strong customer service and problem-solving abilities </li><li>Ability to work in a fast-paced dealership environment </li><li> Excellent leadership, organizational, and communication skills </li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration</p><p>Responsibilities</p><ul><li>Build and develop relationships with potential Clients and Partners who may have clients interested in trading multi-asset products such as Gold, Oil, FX, and Cryptocurrencies.</li><li>On-board IB s and help them increase accounts, deposits, and revenues.</li><li>Identify and target known Money Managers and IB s in the MENA Region.</li><li>Organically build a book of business through relationships in and outside the market targeting potential IB s from multiple industries.</li><li>Determine customers' trading needs and prepare proposals to sell services that address these needs.</li><li>Cross-sell retail clients who meet the IB threshold to grow their business and walk them through the client growth life cycle.</li><li>Stay up to date on market news and trends in FX, Commodities, Stocks, and Indices.</li><li>Advise on trading strategies, options, and risk management strategies.</li><li>Explain industry terms or trading practices to clients.</li><li>Attend industry and company events to source own potential clients as directed by management.</li><li>Achieve sales targets.</li><li>Contact prospective or existing customers to discuss their queries and requirements.</li><li>Develop sales presentations or proposals to explain service specifications.</li><li>Maintain customer records by using the CRM and logging communication.</li><li>Receive and follow-up on clients funding, volume, and new account activations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Academic Qualification Requirement: B.Sc. Degree from any discipline</p><p>4+ years of extensive experience in Forex / CFD brokerage sales environments</p><p>Professional Key Knowledge Area Requirement:</p><ul><li>Strong understanding of FX, commodities, indices, and equity markets</li><li>A hunter mindset, you chase targets, not titles</li><li>Excellent communication and negotiation skills across cultures and regions</li><li>Strategic thinking paired with hands-on execution</li><li>Financial markets knowledge in FX, Stocks, Commodities</li><li>Technical and Fundamental analysis</li></ul><p>Skills & Competencies</p><ul><li>Strong relationship management and networking skills</li><li>Selling Skills.</li><li>Communication skills.</li><li>Customer orientation.</li><li>Learning flexibility</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is responsible for implementing quality assurance processes that meet the company s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.</p><p>Managing Quality Assurance Goals Coaches managers on adopting the Total Quality Management leadership style. Conducts monthly audit to ensure compliance with company and brand standards Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Directs property quality efforts to address critical customer requirements. Assists with regional and/or company-wide implementation of company best practices. Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</p><p>Managing Quality Tools Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences. Uses data collection methods to compile, display, track, and analyze defect trends. Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Analyzes issues and identifies trends.</p><p>Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Models service behaviors that meet or exceed guest expectations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience</p><ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li><li>OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul><p></p></section>
<p>1. Develop and continuously optimize quantitative site selection models**, integrating key dimensions such as demand forecasting, transportation networks, labor supply, and cost structures.
2. Conduct in-depth research on the industrial real estate market landscape** across GCC countries and deliver actionable site selection insights.
3. Lead on-site inspections and due diligence** for candidate warehouse locations, comprehensively evaluating infrastructure, land-use planning, and operational feasibility.
4. Negotiate lease terms, land acquisition strategies, and partnership models** with local developers and government agencies; collaborate closely with cross-functional teams (including Operations, Transportation, and Finance) to ensure site selection decisions align with the overarching logistics network strategy.
5. Continuously monitor policy, regulatory, and economic dynamics** in the GCC region to assess their potential impact on site selection; manage end-to-end project timelines from initial screening to final delivery.</p><p>1. Bachelor's degree or above; majors in Logistics, Supply Chain Management, or related fields are preferred.
2. 5+ years of experience in warehouse/logistics site selection, commercial real estate, or supply chain network planning. Experience in the Middle East region is highly preferred.
3. Excellent data analytical skills with proven experience in building site selection scoring models. Familiarity with geospatial or logistics data, as well as the commercial real estate market, industrial parks, and relevant regulatory frameworks in the GCC region.
4. Strong communication and coordination skills; fluency in English is preferred.</p>
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Job Responsibilities<br><br> * Typing of all correspondence i.e. letters, memos, schedules, agendas, etc.<br> * Handling independent business correspondence for the division (incoming and outgoing)<br> * Directing incoming telephone calls to the appropriate recipient<br> * Manage, organize and update relevant data, maintain a proper filing system<br> * Organizing all business operations related events i.e. training, team meeting etc.<br> * Organizing travel and hotel reservations for business trips from and visitors to, the division as well as visa processing<br> * Responsible for preparing employees change of status forms and recruitment requests (new appointments, terminations, resignation)<br> * Coordinating with personnel office especially in residence related matters<br> * Coordination of tasks, projects and staff across various locations in Kuwait (warehouses, offices, suppliers, business partners and other facilities)<br> * Responsible for division's stationery requirements<br> * Responsible for the division’s time sheet, tracking and resolving of various matters etc.<br><br><br>Candidate Requirements<br><br> * Excellent communication skills in English are a must<br> * Solid knowledge of wider Kuwait<br> * At least 1 to 2 years work experience in a similar administrative role<br> * Planning and organizational skills<br> * Good computer knowledge and skills (Outlook – Microsoft Word – Excel – PowerPoint – Internet)<br> * Must be self-motivating, driven, initiative and able to work independently and against tight deadlines<br> * Must be able to multitask, handle demanding customers (internal and external), liaise with different individuals across different departments and functions, and be able to work systematically, accurately and with strong time management skills<br><br><br>Education<br><br>High School / Diploma<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">The Job Purpose of a Business Administrator will be to provide administrative support to Management along with other secretarial duties.<br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b> Key Responsibilities </b></p> <p> Assist in managing overall restaurant operations and daily activities </p> <p> Supervise front-of-house staff and ensure smooth service operations </p> <p> Ensure high standards of customer service and guest satisfaction </p> <p> Handle customer complaints and resolve issues professionally </p> <p> Support staff scheduling, training, and performance monitoring </p> <p> Coordinate with kitchen and bar teams for efficient operations </p> <p> Monitor food quality, presentation, and service standards </p> <p> Assist in inventory control, stock management, and cost control </p> <p> Ensure compliance with hygiene, safety, and company SOPs </p> <p> Support in preparing operational and sales reports </p> <p> Maintain restaurant cleanliness, ambiance, and service quality </p> <p> Assist in achieving sales targets and operational goals </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Diploma/Degree in Hotel Management or Hospitality preferred </p> <p> Minimum 4 6 years of experience in restaurant operations </p> <p> At least 1 2 years of experience in a supervisory or assistant management role </p> <p> Strong leadership and team management skills </p> <p> Good communication and customer service abilities </p> <p> Experience in fine dining or high-volume restaurant operations preferred </p> <p> Knowledge of POS systems and restaurant reporting </p> <p> Ability to work under pressure and manage busy operations </p> <p> Gulf experience preferred </p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><br></p><p><b>Responsibilities:</b></p><ol><li>Oversee daily operations of the marine showroom, ensuring all processes run smoothly and efficiently while maintaining high standards of customer service and product presentation.</li><li>Develop and implement operational strategies to increase sales and improve customer satisfaction, leveraging data analysis tools to track performance and identify areas for growth.</li><li>Lead, mentor, and develop a team of sales associates, providing ongoing training and support to enhance their product knowledge and sales techniques.</li><li>Manage inventory levels and coordinate with suppliers to ensure a consistent supply of marine products, minimizing stockouts and maximizing sales opportunities.</li><li>Conduct regular performance evaluations and provide constructive feedback to team members, fostering a culture of accountability and continuous improvement.</li><li>Establish and maintain relationships with key stakeholders, including customers, suppliers, and industry partners, to enhance the showroom's reputation and market reach.</li><li>Implement marketing initiatives to promote showroom events and new product launches, utilizing both digital and traditional marketing channels to attract potential customers.</li><li>Monitor and analyze market trends and competitor activities to inform strategic decision-making and ensure the showroom remains competitive.</li><li>Prepare and present regular reports on showroom performance to senior management, highlighting achievements, challenges, and recommendations for improvement.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team towards achieving common goals.</li><li>Excellent communication skills, both verbal and written, to engage with customers and stakeholders professionally.</li><li>Proficient in data analysis and reporting tools to track performance metrics and inform decision-making.</li><li>Experience in inventory management and supply chain coordination to ensure optimal stock levels.</li><li>Ability to develop and implement marketing strategies that resonate with target audiences and drive sales.</li><li>Strong problem-solving skills to address operational challenges and enhance customer satisfaction.</li><li>Knowledge of the marine industry and product offerings to provide expert guidance to customers and staff.</li></ul></div>
<h2 class="h5">Job description</h2>
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<p><br></p><p><b>Responsibilities:</b></p><ol><li>Oversee daily operations to ensure efficiency and effectiveness, utilizing project management tools to track progress and identify areas for improvement, ultimately enhancing service delivery.</li><li>Develop and implement operational policies and procedures, ensuring compliance with industry regulations and standards, which will mitigate risks and improve operational reliability.</li><li>Lead and mentor a team of operational staff, providing guidance and support to foster a positive work environment and enhance team performance through regular feedback and training.</li><li>Collaborate with sales and marketing teams to align operational capabilities with business development strategies, ensuring that customer needs are met while optimizing resource allocation.</li><li>Analyze operational data to identify trends and make informed decisions that drive efficiency, utilizing data analytics tools to support your findings and recommendations.</li><li>Manage vendor relationships and negotiate contracts to ensure the best service and pricing, contributing to cost savings and improved service quality.</li><li>Implement and monitor key performance indicators (KPIs) to measure operational success and report on performance metrics to senior management, facilitating strategic planning.</li><li>Coordinate logistics and supply chain activities to ensure timely delivery of products and services, leveraging technology to enhance tracking and efficiency.</li><li>Drive initiatives for continuous improvement by conducting regular process reviews and implementing feedback mechanisms, fostering a culture of innovation and accountability.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate teams towards achieving operational goals.</li><li>Proficient in project management methodologies to oversee operational projects from inception to completion.</li><li>Excellent analytical skills to interpret complex data and make data-driven decisions.</li><li>Effective communication skills for collaboration with cross-functional teams and stakeholders.</li><li>Knowledge of operational best practices and industry standards to drive efficiency.</li><li>Experience in vendor management and negotiation for optimizing service contracts.</li><li>Proficiency in using operational software and tools to enhance productivity and tracking.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Position:</strong> Director of Internal Audit</p><p><strong>Classification:</strong> Director</p><p><strong>Reports To:</strong> Functional reporting to the Audit & Risk Committee if the BoT and Administrative to the President.</p><p><strong>Department Profile</strong></p><p>The Office of Internal Audit is an independent, objective assurance and advisory function. Its purpose is not to find fault it is to give AIU's leadership and Board the confidence that the institution's operations, processes, and controls are functioning as intended and are fit for the purposes the RISE Strategy demands. Where they are not, the Director identifies the gap, quantifies the risk, and recommends practical, implementable improvements. Critically, AIU's internal audit function focuses on operational and process assurance not financial audit. Financial auditing is conducted by AIU's independently appointed external auditor. The Director of Internal Audit does not duplicate that work. Instead, this role covers the institutional territory that financial auditors do not: academic process integrity, HR and procurement process compliance, IT governance, student affairs operations, research grant management, and the operational evidence that WASC accreditation requires.</p><p><strong>Scope of Work</strong></p><p>The Director of Internal Audit provides independent, risk-based operational assurance across all institutional functions. Using a structured annual audit plan approved by the Board Audit & Risk Committee, the Director examines whether AIU's processes, controls, and governance mechanisms are working as intended identifying risks, recommending improvements, and tracking implementation of corrective actions. The scope spans five operational domains:</p><ul><li><strong>Operational Process Audit:</strong> Systematic review of institutional workflows and operating procedures from student admissions to faculty evaluation assessing whether processes are efficient, consistently followed, and producing intended outcomes.</li><li><strong>Governance & Compliance Audit:</strong> Assessment of whether AIU's governance structures, Board policies, and institutional policies are being implemented as written with particular focus on the policies required for WSCUC accreditation.</li><li><strong>Risk Management:</strong> Identification, assessment, and monitoring of institutional operational risks developing and maintaining AIU's risk register, advising the President and Board on emerging risks, and recommending mitigation measures.</li><li><strong>Academic & Research Integrity Audit:</strong> Process-level review of academic operations curriculum delivery, assessment practices, research grant compliance, faculty performance documentation, and accreditation evidence management to confirm that stated practices are actual practices.</li><li><strong>Special Investigations & Advisory:</strong> Conducting investigations into reported irregularities, process failures, or governance concerns and providing advisory support to institutional leaders on internal control design, policy development, and risk mitigation.</li></ul><p><strong>Key Responsibilities</strong></p><p><strong>Audit Planning and Annual Audit Programme</strong></p><ul><li>Develop, maintain, and execute a risk-based Annual Audit Plan covering all significant institutional operational areas approved by the Board Audit & Risk Committee each November before the academic year to which it applies</li><li>Prioritise audit engagements based on a formal, documented institutional risk assessment conducted annually ranking operational areas by likelihood and impact of material process failure or non-compliance</li><li>Ensure the audit programme addresses the operational evidence requirements of WSCUC accreditation.</li><li>Manage the audit calendar to ensure that all planned engagements are completed within the academic year and that findings are reported to relevant management before the next audit cycle begins</li><li>Review and update the audit plan during the year in response to significant changes in institutional priorities, identified risks, or Board direction</li></ul><p><strong>Operational and Process Audit Execution</strong></p><ul><li>Conduct structured operational audits of institutional processes from student application and enrolment through graduation, from faculty recruitment and evaluation through promotion, from budget request through expenditure approval assessing whether each process is documented, consistently applied, and producing intended outcomes</li><li>Examine procurement and vendor management processes to confirm that purchases are properly authorized, competitively tendered where required, and that contracts are managed in accordance with AIU policy and Kuwait procurement regulations</li><li>Review HR processes recruitment, contract management, performance evaluation, leave management to confirm consistent application across all departments and schools</li><li>Audit student affairs operations admissions decisions, academic standing determinations, disciplinary processes, grievance handling to confirm that stated policies are applied equitably and consistently</li><li>Review IT governance processes system access controls, data management, change management procedures in coordination with the CIO and providing an independent assurance layer over IT operational risk</li><li>Prepare clear, actionable audit reports for every engagement stating the scope, the evidence examined, the findings, the risk rating, and specific recommendations shared with the relevant Dean or VP before submission to the President and Board Audit & Risk Committee</li></ul><p><strong>Governance and Policy Compliance</strong></p><ul><li>Assess whether AIU's Policies are being operationally implemented confirming that policy commitments are happening as the policies describe</li><li>Review the institution's compliance with Kuwait Labour Law, PUC regulatory requirements, and Kuwait data protection standards identifying any gaps between regulatory obligation and operational practice</li><li>Evaluate the effectiveness of AIU's shared governance structures confirming that the Faculty Council has genuine operational authority in academic matters, that its decisions are recorded and implemented, and that shared governance is substantive rather than performative</li><li>Conduct a periodic Governance Health Check an annual structured assessment of Board Committee effectiveness, Board self-evaluation process completion, and Presidential evaluation documentation reported directly to the Board Chair</li><li>Review all institutional conflicts of interest disclosures, related-party transaction documentation, and whistleblower reports ensuring these processes are functioning and that issues raised are tracked to resolution</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education</strong> Master's degree in Accounting, Business Administration, Internal Auditing, or Public Administration is required. A professional audit or accounting qualification at a level equivalent to a master's degree may be accepted in place of an academic master's.</li><li><strong>Experience</strong> Minimum seven (7) years of progressive experience in internal auditing, operational auditing, or risk management with at least three (3) years at a supervisory or management level</li><li>Demonstrated experience conducting operational and process audits not exclusively financial audits with documented experience examining institutional workflows, governance compliance, and HR and procurement processes</li><li>Prior experience in a higher education, public sector, or comparably governed institution is a significant advantage candidates must understand the governance environment of a university, including shared governance and Board oversight</li><li>Experience working with or reporting to a Board-level Audit Committee candidates must be comfortable preparing and presenting audit reports at governance level, in non-technical language</li><li>Experience developing and maintaining an institutional risk register and conducting structured risk assessments</li><li>GCC or Kuwait experience is an advantage familiarity with Kuwait Labor Law, PUC regulatory requirements, and the operating context of a private institution in Kuwait is valued</li><li>CIA and CRMA Certifications are strongly preferred.</li><li><strong>Skills and Competencies</strong> Exceptional written communication audit reports are the primary product of this office; the Director must write clearly, precisely, and without jargon.</li><li>Professional independence and objectivity the Director must maintain impartiality in all engagements, resist pressure from management to soften findings, and escalate conflicts of interest to the Board Audit & Risk Committee without hesitation</li><li>Analytical rigor the ability to examine complex institutional processes, identify the point of control failure, distinguish symptoms from root causes, and recommend solutions that address the root cause rather than its manifestation</li><li>Interpersonal intelligence effective internal auditing requires trust; the Director must build constructive relationships with the people being audited, positioning the audit function as a partner in improvement rather than an instrument of sanction</li><li>Discretion and confidentiality the Director handles sensitive institutional information, whistleblower disclosures, and investigation findings; absolute discretion is non-negotiable</li><li>Familiarity with WASC or comparable accreditation standards is a material advantage in this role</li></ul><p></p></section>
Director, Centre for Teaching & Learning (CTL) American International University
Education & Training
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>About The American International University</strong> American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching & Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make. For more information, visit: www.aiu.edu.kw</p><p><strong>Department Profile</strong> The Centre for Teaching & Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up. The CTL carries three interconnected institutional mandates at AIU:</p><ul><li><strong>Faculty Excellence & Development:</strong> Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li><li><strong>Learning Innovation & Digital Education:</strong> Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li><li><strong>Assessment, Accreditation & Institutional Evidence:</strong> Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires (the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching & Learning Impact Report).</li></ul><p><strong>Scope of Work</strong> The Director of the Centre for Teaching & Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Faculty Professional Development</strong></p><ul><li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li><li>Lead the New Faculty Induction Programme each September (a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services)</li><li>Establish and facilitate Faculty Learning Communities (peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development)</li><li>Coordinate and manage the peer observation of teaching cycle (providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism)</li><li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness (functioning as a trusted advisor, not an evaluator)</li><li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty (including those with heavy teaching loads), offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li><li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li><li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li> </li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>The Administrative Officer is responsible for ensuring the smooth day-to-day operation of the architectural firm by managing administrative processes, coordinating internal communications, supporting project teams, maintaining records, and assisting with financial book keping, and HR records. The role plays a key part in keeping projects and office operations organized and efficient.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Excellent organizational and multitasking skills. Strong written and verbal communication. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and google workspace. Experience with document management systems is preferred. Basic understanding of contracts and project documentation. High attention to detail. Ability to prioritize work and meet deadlines. Professional and client-focused attitude.</p></div>