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<p>Under the general direction of the Fire Chief, responsible for implementing LOGCAP V Fire Protection Plan and ensuring emergency response operations are conducted within the guidelines stipulated by this plan and the Emergency Management Plans. Reports directly to the Assistant Fire Chief of Operations. Directs and leads firefighters during firefighting operations, rescue operations, hazardous materials incidents and other related emergencies events.</p><p>This position description is subject to change at any time as needed to meet the requirements of the program or company. Implements the fire protection programs that conform to the Performance Work Statement. Implements and maintains a safe workplace, ensuring safety is the highest priority. Complies with all Environmental, Health, and Safety (EHS) and Quality Assurance (QA) requirements and goals. Provides documentation to these divisions as necessary to ensure adequate and legal documentation. Ensure that all subordinate employees are trained and understand EHS and QA requirements and goals. Maintains documentation as necessary to meet these requirements. (10%) Conducts fire inspections and ensures that facilities are safe, and documentation is recorded and tracked. Operates computerized digital fire alarm receiving equipment including two-way radio communications equipment. Performs additional logistical duties in support of fire department operations to include, maintaining accountability of equipment, scheduling maintenance of equipment, coordinating appointments of subordinates, and other administrative duties as needed. (10%) Ensures that emergency equipment under the control of the fire department is operational and in a state of readiness as required by NFPA or other industry standards. Responds to emergencies, disasters, and hazardous material (HAZMAT) spills according to the responsibilities identified in the department work instructions, standard operating procedures or the Emergency Management plan. Serves as the team leader for either a rescue unit, ladder truck, engine company, water tender or airport crash apparatus. Enters burning or contaminated structures, vehicles, and other immediately dangerous to life and health areas to fight fires and/or perform rescues while wearing required personal protective equipment. Directs Crew Chief/Company Officer level operations for structural fires, aircraft fires, rescue operations, medical emergencies, hazardous materials responses and other emergency events as directed. (45%) Provides supervision to Fire-fighters. Required to maintain and clean personal protective equipment and supervise firefighters in cleaning equipment and facilities. Performs duties in support of organizational metrics. Trains and orients subordinate employees on performance, documentation, and activities that effect the achievement of department metrics. Adequately and honestly tracks all data related to metrics. Supports the achievement of LCV metrics, whether metrics can be directly or indirectly affected by this position s activities. Provides direct support, using staff resources, if necessary, to the achievement of all metrics related to the PWS and LOGCAP. Attends meeting in the absence of the supervisor or as needed. (25%) Communicates professionally, both orally and in writing, with their subordinates and others as needed to relay information necessary for job success. This includes, but is not limited to, staff meetings, performance appraisals, job requirements, division metrics, projects, quality standard procedures, and safety practices. Works to achieve LOGCAP goals and PWS commitments. Performs other duties as required. (10%)</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3>Minimum Qualifications:<br>Education/Certifications:<br>One-year related experience may be substituted for one year of education, if degree is required.<br>A valid driver s license and the ability to obtain a U. S. Government Motor Vehicle Operator s License and host nation Driver s License, is required.<br>A valid driver s license and the ability to obtain a U. S. Government Motor Vehicle Operator s License and host nation Heavy Driver s License, is required.<br>High School diploma or equivalent (Associate Degree in Fire Science preferred)<br>DoD, Pro-board or International Fire Services Accreditation Congress Certification as:<br>Must meet training and certification requirements outlined in DOD Manual 6055.06.<br>Fire Officer II, Fire Instructor I, Fire Inspector I, Hazmat Operations and Incident Commander, Driver Operator Pumper, Driver Operator Mobile Water Supply MWS, Driver Operator ARFF, Driver Operator Aerial, Airport Firefighter, HazMat Technician preferred, Emergency Medical Technician (EMT) or higher preferred<br>Experience:<br>Requires 5 years with an organized Fire or Emergency Service Department.<br>Two years of experience at the level of Company Officer is preferred.<br>Skills:<br>Possess the ability to demonstrate leadership and management skills in a professional demeanor.<br>Ability to work effectively with employees and management personnel at all levels to include multinational staff, superiors and ranking military officers.<br>Ability to exercise discretion and good judgment, with an ability to understand the effect of decisions overall in the company.<br>Strong interpersonal and negotiation skills, ability to communicate in English, both verbally and written, some proficiency in Word, Excel, and Outlook applications are required.<br>High level of organizational and planning skill so that workflow is managed efficiently, and accuracy is required.<br>Detail oriented with a high degree of accuracy and the ability to effectively respond to inquiries or complaints both verbally and in writing.<br>Supervisory/Budget Responsibilities:<br>Must have extensive knowledge of fire department operations to include advanced knowledge of leadership and supervisory techniques.<br>Must have advanced knowledge of Fire Department functions and responsibilities and a thorough understanding of Incident Command System (ICS).<br>This is a first level supervisor position and will supervise two to six firefighters.<br>Working Conditions:<br>Duties will involve the conduct of work in the outdoors with a potential exposure to extreme climatic conditions including frequent dust storms and high temperatures up to 130 degrees in the summer months.<br>Potential exposure to chemical or biological agents could exist.<br>Employee use of personal protective equipment (PPE) in certain areas is required. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision, and hearing protective devices.<br>Must comply with all Fire Department, company safety department and Army safety policies.<br>Must be able to respond and work in all types of weather and in less-than-ideal conditions and may have to enter hazardous environment.<br>. Must be able climb ladders to gain access to upper levels of buildings, or to rescue individuals from burning structures or when trapped.<br>Physical Requirements:<br>Must meet or exceed physical requirements contained in the current edition NFPA 1582, including but not limited to the physical strength and ability to perform heavy and strenuous tasks for extended periods of time under dangerous and uncomfortable conditions, often while wearing bulky protective gear, including self-contained breathing apparatus.<br>Must be able to exert force (defined as strenuous activity) sufficient to lift and carry up to 200 pounds of body weight and occasionally, as a team member, to lift and maneuver onto a gurney body weight up to 600 pounds, or as necessary lift whatever weight is required to handle the emergency or rescue requirement.<br>Must be able to carry out strenuous lifting in spaces where use of correct lifting techniques is not possible, as required.<br>Must be available for recall and manage personnel issues off duty.
<h2 class="h5">Job description</h2>
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<p>Overview ***This position is physically located in Kuwait in support of WEXMAC*** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Under the general direction of the Fire Chief, responsible for implementing LOGCAP V Fire Protection Plan and ensuring emergency response operations are conducted within the guidelines stipulated by this plan and the Emergency Management Plans. Reports directly to the Assistant Fire Chief of Operations. Directs and leads firefighters during firefighting operations, rescue operations, hazardous materials incidents and other related emergencies events. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Implements the fire protection programs that conform to the Performance Work Statement. Implements and maintains a safe workplace, ensuring safety is the highest priority. Complies with all Environmental, Health, and Safety (EHS) and Quality Assurance (QA) requirements and goals. Provides documentation to these divisions as necessary to ensure adequate and legal documentation. Ensure that all subordinate employees are trained and understand EHS and QA requirements and goals. Maintains documentation as necessary to meet these requirements. (10%) + Conducts fire inspections and ensures that facilities are safe, and documentation is recorded and tracked. Operates computerized digital fire alarm receiving equipment including two-way radio communications equipment. Performs additional logistical duties in support of fire department operations to include, maintaining accountability of equipment, scheduling maintenance of equipment, coordinating appointments of subordinates, and other administrative duties as needed. (10%) + Ensures that emergency equipment under the control of the fire department is operational and in a state of readiness as required by NFPA or other industry standards. Responds to emergencies, disasters, and hazardous material (HAZMAT) spills according to the responsibilities identified in the department work instructions, standard operating procedures or the Emergency Management plan. Serves as the team leader for either a rescue unit, ladder truck, engine company, water tender or airport crash apparatus. Enters burning or contaminated structures, vehicles, and other immediately dangerous to life and health areas to fight fires and/or perform rescues while wearing required personal protective equipment. Directs Crew Chief/Company Officer level operations for structural fires, aircraft fires, rescue operations, medical emergencies, hazardous materials responses and other emergency events as directed. (45%) + Provides supervision to Fire-fighters. Required to maintain and clean personal protective equipment and supervise firefighters in cleaning equipment and facilities. Performs duties in support of organizational metrics. Trains and orients subordinate employees on performance, documentation, and activities that effect the achievement of department metrics. Adequately and honestly tracks all data related to metrics. Supports the achievement of LCV metrics, whether metrics can be directly or indirectly affected by this position’s activities. Provides direct support, using staff resources, if necessary, to the achievement of all metrics related to the PWS and LOGCAP. Attends meeting in the absence of the supervisor or as needed. (25%) + Communicates professionally, both orally and in writing, with their subordinates and others as needed to relay information necessary for job success. This includes, but is not limited to, staff meetings, performance appraisals, job requirements, division metrics, projects, quality standard procedures, and safety practices. + Works to achieve LOGCAP goals and PWS commitments. Performs other duties as required. (10%) Qualifications + Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required. + A valid driver’s license and the ability to obtain a U. S. Government Motor Vehicle Operator’s License and host nation Driver’s License, is required. + A valid driver’s license and the ability to obtain a U. S. Government Motor Vehicle Operator’s License and host nation Heavy Driver’s License, is required. + High School diploma or equivalent (Associate Degree in Fire Science preferred) + DoD, Pro-board or International Fire Services Accreditation Congress Certification as: + Must meet training and certification requirements outlined in DOD Manual 6055.06. Fire Officer II, Fire Instructor I, Fire Inspector I, Hazmat Operations and Incident Commander, Driver Operator Pumper, Driver Operator Mobile Water Supply MWS, Driver Operator ARFF, Driver Operator Aerial, Airport Firefighter, HazMat Technician preferred, Emergency Medical Technician (EMT) or higher preferred + Experience: + Requires 5 years with an organized Fire or Emergency Service Department. Two years of experience at the level of Company Officer is preferred. + Skills: + Possess the ability to demonstrate leadership and management skills in a professional demeanor. + Ability to work effectively with employees and management personnel at all levels to include multinational staff, superiors and ranking military officers. + Ability to exercise discretion and good judgment, with an ability to understand the effect of decisions overall in the company. + Strong interpersonal and negotiation skills, ability to communicate in English, both verbally and written, some proficiency in Word, Excel, and Outlook applications are required. + High level of organizational and planning skill so that workflow is managed efficiently, and accuracy is required. + Detail oriented with a high degree of accuracy and the ability to effectively respond to inquiries or complaints both verbally and in writing. + Supervisory/Budget Responsibilities: + Must have extensive knowledge of fire department operations to include advanced knowledge of leadership and supervisory techniques. + Must have advanced knowledge of Fire Department functions and responsibilities and a thorough understanding of Incident Command System (ICS). + This is a first level supervisor position and will supervise two to six firefighters. + Working Conditions: + Duties will involve the conduct of work in the outdoors with a potential exposure to extreme climatic conditions including frequent dust storms and high temperatures up to 130 degrees in the summer months. + Potential exposure to chemical or biological agents could exist. + Employee use of personal protective equipment (PPE) in certain areas is required. + Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire Department, company safety department and Army safety policies. + Must be able to respond and work in all types of weather and in less-than-ideal conditions and may have to enter hazardous environment. . + Must be able climb ladders to gain access to upper levels of buildings, or to rescue individuals from burning structures or when trapped. + Physical Requirements: + Must meet or exceed physical requirements contained in the current edition NFPA 1582, including but not limited to the physical strength and ability to perform heavy and strenuous tasks for extended periods of time under dangerous and uncomfortable conditions, often while wearing bulky protective gear, including self-contained breathing apparatus. + Must be able to exert force (defined as strenuous activity) sufficient to lift and carry up to 200 pounds of body weight and occasionally, as a team member, to lift and maneuver onto a gurney body weight up to 600 pounds, or as necessary lift whatever weight is required to handle the emergency or rescue requirement. Must be able to carry out strenuous lifting in spaces where use of correct lifting techniques is not possible, as required. Must be available for recall and manage personnel issues off duty. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p>Under supervision of Management Operations Center Manager, performs a full range of tasks to ensure V2X and its subcontractors have a culture of compliance and zero tolerance for Trafficking in Persons (TIPs) in accordance with (IAW) US Public Law (USPL), the Federal Acquisition Regulations (FAR), USG supplements thereto, as well as Local Laws. Manages employee trainings and implementing other management methods as assigned to ensure compliance with regulations and internal controls. Manages team that reviews and enforces compliance with standards or regulations imposed by contract requirements and the company s internal guidelines.</p><h3>Responsibilities</h3><p>This position description is subject to change at any time as needed to meet the requirements of the program or company. Applies knowledge of international standards related to exploitative child labor, forced labor, and human trafficking to specific case contexts. International standards include C138; C182; C029; C105; social, political and economic factors contributing to child labor and forced labor; UN Convention on the Rights of the Child; trafficking in persons, in general; Executive Order 13126 Prohibition of Acquisition of Products Produced by Forced or Indentured Child Labor; Trade and Development Act of 2000; FAR 52.222-50, KSCR1-2 and Trafficking Victims Protection Act. Conducts substantive legal and regulatory research on Human Trafficking & labor issues. Manages a the CTIPS training program and reviews training materials, compliance plans, pay slips, financials and program management practices/policies to ensure compliance to applicable requirements. Responds within 24 hours to allegations, audit findings or requests for investigation, compliance audits or advocacy services for potential victims of human trafficking. Receive, track and manage to closure allegations, requests for information and referrals. Responsible for assessing the productivity, effectiveness, and efficiency of assigned program operations and objectives; Ensures compliance with regulations and controls by examining and analyzing records, reports, operating practices, and documentation; recommending opportunities to strengthen the internal control structure. Identification of noncompliance s, and corrective actions; identification of ways to improve the efficiency and effectiveness of policies at both the program and Subcontractor level. Supports external auditors by coordinating information and logistics support requirements. Continually develops self-knowledge of issues of compliance, human trafficking, and related laws/ policies; Participates in all assigned or recommended training opportunities. Updates job knowledge by seeking out and participating in educational opportunities and reading professional publications Adheres to the confidentiality policy regarding the company, its Subcontractors, as well as potential victims of trafficking. Performs other duties as assigned</p><h3>Qualifications</h3><h4>Minimum Qualifications:</h4><p>Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. High School Diploma; Be able to obtain ISO 9001:2015 Auditor certification; Ability to obtain host nation driver license. Must be CAC eligible and/or ability to obtain a CAC</p><p>Experience : 2 - 3 years compliance, contract management, subcontract management, safety or quality experience with a minimum of one year auditing experience preferred. 1 2 years in overseas contracting environment highly desirable. Must have an understanding of DoD Human Trafficking regulations</p><h4>Skills</h4><p>Attention to detail and strong communication, analytical, reporting and decision-making skills are among the most important traits a Compliance Auditor must have to be successful in this position. The ability to work both individually and in teams is also important. A Compliance Auditor should be particularly vigilant in following up to ensure that developed plans addressing compliance issues and problems have been implemented. Proactive, hands-on strategic thinker who is approachable and comfortable working in partnership with all levels of staff; Able to work effectively and productively in a professional team environment; Ability to work independently and exhibits sound and accurate judgment Demonstrated flexibility and openness in responding to changing work priorities; Planning and project management skills, and capable of multi-tasking in a dynamic environment; attention to detail and follow-up; Self-motived with excellent organizational skills. Ability to think critically and manage multiple tasks simultaneously; Accuracy and the ability to communicate clearly and attention to detail are a must. Strong skill in effective verbal and written communications, including active listening skills and skill in presenting audit findings and recommendations. Ability to inspire and motivate participants and help them overcome barriers. Ability to interpret statutes, regulations and guidelines Maintain all organizational and professional ethical standards Ability to demonstrate sensitivity to the cultural/ethnic diversity of the service population and to be sensitive to the needs of special populations Able to promote teamwork</p><h4>Working Conditions:</h4><p>Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well.</p><h4>Physical Requirements:</h4><p>Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. High School Diploma; Be able to obtain ISO 9001:2015 Auditor certification; Ability to obtain host nation driver license. Must be CAC eligible and/or ability to obtain a CAC</p><p>Experience : 2 - 3 years compliance, contract management, subcontract management, safety or quality experience with a minimum of one year auditing experience preferred. 1 2 years in overseas contracting environment highly desirable. Must have an understanding of DoD Human Trafficking regulations</p><p>Skills Attention to detail and strong communication, analytical, reporting and decision-making skills are among the most important traits a Compliance Auditor must have to be successful in this position. The ability to work both individually and in teams is also important. A Compliance Auditor should be particularly vigilant in following up to ensure that developed plans addressing compliance issues and problems have been implemented. Proactive, hands-on strategic thinker who is approachable and comfortable working in partnership with all levels of staff; Able to work effectively and productively in a professional team environment; Ability to work independently and exhibits sound and accurate judgment Demonstrated flexibility and openness in responding to changing work priorities; Planning and project management skills, and capable of multi-tasking in a dynamic environment; attention to detail and follow-up; Self-motived with excellent organizational skills. Ability to think critically and manage multiple tasks simultaneously; Accuracy and the ability to communicate clearly and attention to detail are a must. Strong skill in effective verbal and written communications, including active listening skills and skill in presenting audit findings and recommendations. Ability to inspire and motivate participants and help them overcome barriers. Ability to interpret statutes, regulations and guidelines Maintain all organizational and professional ethical standards Ability to demonstrate sensitivity to the cultural/ethnic diversity of the service population and to be sensitive to the needs of special populations Able to promote teamwork</p>
<h2 class="h5">Job description</h2>
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<p><span><span>Dean – School of Engineering & Computing</span></span></p><br>
<p><span><span>Classification:</span></span><span> Executive / Academic Leadership</span><span><span>Reports To:</span></span><span> Vice President for Academic Affairs (VPAA)</span><span><span>About The American International University</span></span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>For more information, visit: </span><span>www.aiu.edu.kw</span></p><br>
<p><span><span>School of Engineering & Comp</span>uting Profile</span></p><br>
<p><span>The School of Engineering and & Computing at the American International University in Kuwait comprises the departments of Biomedical Engineering, Chemical Engineering, Civil Engineering, Computer Science, Cybersecurity, Electrical Engineering, Industrial Engineering, and Mechanical Engineering. The School offers Bachelor of Science (BSc) degrees in Biomedical Engineering, Chemical Engineering, Civil Engineering, Computer Science, Cybersecurity, Electrical Engineering, Industrial Engineering, and Mechanical Engineering.</span><br></p><br> <p><span><span>Scope of Work</span></span></p><br>
<p><span>The Dean of the School of Engineering & Computing provides strategic, academic, and administrative leadership to advance AIU’s engineering programs. The Dean oversees academic quality, faculty development, accreditation, research and innovation, and operational effectiveness, fostering excellence, continuous improvement, and sustainable growth.</span></p><br> <p><span><span>Key Responsibilities</span></span></p><br> <ul>
<li><span>Provide overall leadership and management for the School of Engineering and Computing, including faculty, academic programs, and operations.</span></li>
<li><span>Oversee all engineering and computing programs, ensuring academic excellence and market relevance.</span></li>
<li><span>Lead curriculum development, scheduling, program assessment, and continuous improvement.</span></li>
<li><span>Manage budgeting, resource allocation, and strategic planning.</span></li>
<li><span>Oversee faculty recruitment, development, and performance management.</span></li>
<li><span>Promote research and scholarly activity across the School.</span></li>
<li><span>Maintain and engage the Industry Advisory Committee to align programs with industry needs.</span></li>
<li><span>Lead accreditation and quality assurance processes, including ABET and related frameworks.</span></li>
<li><span>Ensure accurate external communications, including the School’s website and public information.</span></li>
<li><span>Strengthen industry partnerships, internships, and experiential learning opportunities.</span></li>
<li><span>Support laboratory infrastructure and academic resources development.</span></li>
<li><span>Represent the School in university leadership and institutional strategic initiatives.</span></li>
<li><span>Promote student success, retention, progression, and employability through data-informed leadership.</span></li>
</ul> <p><span><span>Reporting Departments (If Applicable)</span></span></p><br>
<ul>
<li><span>Faculty in the School of Engineering</span></li>
</ul>
<ul>
<li><span>Administrative and program support staff</span></li>
</ul> <p><span><span>Minimum Qualifications: </span></span></p><br>
<p>The ideal candidate shall demonstrate experience in professional and academic positions, a strong record in teaching, and outstanding international academic achievements. The candidate is expected to demonstrate ongoing contributions through published research in recognized international journals, as well as participation in exhibitions, conferences, and symposiums, in addition to the following qualifications and experience:</p><br> <ul>
<li>Ph.D. or equivalent from a recognized university.</li>
<li>Professor rank in one of the School’s disciplines.</li>
<li>Strong record of excellence in teaching and research appropriate to the rank of professor.</li>
<li>Leadership qualities and proven research background.</li>
<li>Clear vision for higher education and School development.</li>
<li>Familiarity with credit hour and semester systems.</li>
<li>Senior managerial experience in higher education, preferably at dean level.</li>
<li>Experience with program accreditation standards.</li>
<li>Knowledge of HR, administrative, and financial policies and procedures.</li>
<li>Strong communication and stakeholder engagement skills.</li>
<li>Experience with academic and industry institutions.</li>
<li>Bilingual proficiency in English and Arabic is a plus.</li>
<li>Experience in American or internationally accredited higher education systems is preferred.</li>
</ul> <p><span><span>Additional Qualifications</span></span></p><br>
<p><span><span>Priority will be given to applicants with the following qualifications:</span></span></p><br>
<ul>
<li><span>Managerial experience and the skills necessary to launch pioneering projects.</span></li>
</ul>
<ul>
<li><span>Multi-cultural skills.</span></li>
</ul>
<ul>
<li><span>Active participation in reputable organizations.</span></li>
</ul>
<ul>
<li><span>Knowledge of the methods of evaluation and related matters.</span></li>
</ul>
<ul>
<li><span>Documentation demonstrating support for the achievements of teachers and students.</span></li>
</ul>
<ul>
<li><span>Understanding of the latest teaching methods, including the use of technology in the teaching process.</span></li>
</ul>
<ul>
<li><span>Demonstration of a commitment to enriching the educational experience of students.</span></li>
</ul> <p><span><span>How to Apply</span></span></p><br>
<p><span>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: </span><span>https://aiu.edu.kw/careers/jobs</span></p><br> <p><span>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment on August 30, 2026.</span></p><br> </div>
<p><span ><b>Job Summary</b></span></p><p><span ><br></span></p><p><span > The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><p>Role Impact This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>IT Support & Helpdesk Operations</p><ul><li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li><li>Install, configure, and set up new computer systems, hardware, and standard software images.</li><li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li><li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li><li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li><li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li><li>Conduct IT orientation and onboarding support for new faculty and staff members.</li><li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li><li>Printing Student and Staff ID Cards and granting necessary access.</li><li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li></ul><p>Classroom, Lab & Office Technology Support</p><ul><li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li><li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li><li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li></ul><p>Academic Software & Lab Environment Support</p><ul><li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li><li>Provide operational support for academic software platforms used in teaching and learning environments.</li><li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li><li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li><li>Support testing and validation of academic software updates prior to semester rollouts.</li></ul><p>Endpoint Deployment & Asset Support</p><ul><li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li><li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li><li>Support ID card printing management systems and associated hardware as required.</li></ul><p>User & System Administration</p><ul><li>Assist with domain access, user account creation, and email registration under established procedures.</li><li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li><li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li><li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li><li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li></ul><p>Network & Infrastructure Support</p><ul><li>Assist with basic network connectivity troubleshooting and performance-related issues.</li><li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li><li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li></ul><p>Event Technology & Technical Support</p><ul><li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li><li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li><li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li><li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li><li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li><li>Assist with setting up and teardown of event-related technology before and after events.</li></ul><p>Time Attendance System Administration</p><ul><li>Support administration and operational use of the Time Attendance System (COSEC).</li><li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li><li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li><li>Implement approved shift changes and schedule updates requested by the HR Department.</li><li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li></ul><p>Documentation, Regulatory Compliance, and Continuous Improvement</p><ul><li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li><li>Follow IT policies, SOPs, security guidelines, and service standards.</li><li>Identify recurring issues and suggest improvements to processes or configurations.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p>Diploma or bachelor's degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).
<h2 class="h5">Job description</h2>
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<p><span>Dean – School of Architecture & Design</span></p><br>
<p><span>Classification:</span> Executive / Academic Leadership</p><br>
<p><span>Reports To:</span>Vice President for Academic Affairs (VPAA)</p><br> <p><span><span>About The American International University</span></span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>For more information, visit: </span><span>www.aiu.edu.kw</span></p><br> <p><span>School of Architecture & Design Profile</span></p><br>
<p>The School of Architecture and Design at the American International University in Kuwait comprises the disciplines of Architecture, Interior Design, and Graphic Design. The School offers undergraduate programmes designed to prepare students for professional practice through a combination of creative inquiry, technical expertise, and applied learning. </p><br> <p><span><span>Scope of Work</span></span></p><br>
<p><span>The Dean of School of Architecture and Design serves as the chief academic officer, providing strategic vision and operational leadership for the School. The Dean promotes excellence in teaching, scholarship, and community engagement; supports innovative academic programs; and advances diversity in faculty and student recruitment. The role also involves fostering interdisciplinary collaboration, strengthening connections with local and international communities, and enhancing the School's visibility and resources to support its academic mission and future growth. </span></p><br> <p><span><span>Key Responsibilities</span></span></p><br>
<ul>
<li><span>Provide strategic leadership and operational oversight for the School of Architecture and Design, including faculty, academic programs, budgets, and administrative functions.</span></li>
<li><span>Lead faculty recruitment, evaluation, mentoring, and professional development while fostering a culture of research, scholarship, and creative activity.</span></li>
<li><span>Maintain engagement with the Industry Advisory Committee and strengthen partnerships with industry, professional organizations, and community stakeholders to support internships, experiential learning, and graduate employability.</span></li>
<li><span>Support studio-based learning, student exhibitions, competitions, portfolios, and professional practice opportunities.</span><br></li>
<li><span>Ensure effective representation of the School in university leadership activities and maintain accurate public communications regarding programs, achievements, and student opportunities.</span></li>
<li><span>Lead institutional and programmatic accreditation, quality assurance, assessment, and continuous improvement initiatives, with knowledge of American higher education accreditation standards.</span></li>
<li><span>Manage strategic planning, resource allocation, and budget oversight for the School.</span></li>
<li><span>Oversee Architecture, Interior Design, and Graphic Design programs, ensuring academic excellence through curriculum development, assessment, scheduling, accreditation, and continuous improvement.</span></li>
</ul> <p><span><span>Minimum Qualifications:</span></span></p><br>
<p><span>The ideal candidate shall demonstrate experience in professional and academic positions, as well as a strong record in teaching and outstanding academic achievements at the international level. The candidate is expected to demonstrate ongoing contributions in their field of specialization through published research in recognized international scientific journals, as well as participation in exhibitions, conferences, and symposiums, in addition to possessing the following degrees, qualifications, and professional experience:</span></p><br> <ul>
<li><span>Ph.D. or equivalent from a recognized university.</span></li>
<li>Rank of Professor in Architecture, Interior Design, Graphic Design, or a related discipline.</li>
<li>Distinguished record of teaching, research, scholarship, creative activity, and/or professional practice, with ongoing contributions through publications, exhibitions, conferences, and professional engagement.</li>
<li>Proven academic leadership experience, preferably at Dean level or equivalent, with a demonstrated ability to lead strategic initiatives and School development.</li>
<li>Experience with accreditation, assessment, quality assurance, and continuous improvement processes within architecture, design, or related disciplines.</li>
<li>Familiarity with credit-hour and semester-based academic systems.</li>
<li>Knowledge of higher education administration, including budgeting, human resources, and operational management.</li>
<li>Strong communication, stakeholder engagement, and partnership-building skills.</li>
<li>Experience working within American or internationally accredited higher education systems preferred.</li>
<li>Demonstrated ability to lead creative, design-oriented academic disciplines.</li>
<li>English proficiency required; Arabic proficiency is an advantage.</li>
</ul> <p><span><span>Additional Qualifications</span></span></p><br>
<p><span><span>Priority will be given to applicants with the following qualifications:</span></span></p><br>
<ul>
<li><span>Managerial experience and the skills necessary to launch pioneering projects.</span></li>
</ul>
<ul>
<li><span>Multi-cultural skills.</span></li>
</ul>
<ul>
<li><span>Active participation in reputable organizations.</span></li>
</ul>
<ul>
<li><span>Knowledge of the methods of evaluation and related matters.</span></li>
</ul>
<ul>
<li><span>Documentation demonstrating support for the achievements of teachers and students.</span></li>
</ul>
<ul>
<li><span>Understanding of the latest teaching methods, including the use of technology in the teaching process.</span></li>
</ul>
<ul>
<li><span>Demonstration of a commitment to enriching the educational experience of students.</span></li>
</ul> <p><span><span>How to Apply</span></span></p><br>
<p><span>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: </span><span>https://aiu.edu.kw/careers/jobs</span></p><br> <p><span>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment on August 30, 2026.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Manager – Research & Grants Office</span></p><br>
<p><span>Classification: </span>Institutional Support</p><br>
<p><span>Reports To: </span>Assistant Vice President for Research</p><br>
<p><span>Location: </span>Jahra, Kuwait</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Job Purpose</span></p><br>
<p>The Manager – Research & Grants Office supports the Assistant Vice President for Research by managing the operational, administrative, and grant-related functions of the Academic Research & Grants Office (RGO). The role ensures efficient coordination of research operations, grant administration, committee activities, faculty and student engagement, institutional reporting, research compliance, and external collaborations while supporting AIU's research strategy, institutional priorities, accreditation requirements, and research visibility.</p><br>
<p><span><br>Key Responsibilities</span></p><br>
<p><span>Research Office Operations</span></p><br>
<ul>
<li>Manage the daily operations of the Research & Grants Office, including workflow planning, calendars, project tracking, SharePoint, documentation, records management, forms, templates, SOPs, meeting coordination, action tracking, and continuous process improvement to ensure efficient and consistent service delivery.</li>
</ul>
<p><span>Research Grants & Funding Administration</span></p><br>
<ul>
<li>Coordinate internal and external grant activities, including funding opportunity identification, proposal calls, submission tracking, review processes, award administration, grant documentation, reporting timelines, close-out activities, post-award monitoring, compliance requirements, budget coordination, expenditure tracking, procurement follow-up, and liaison with funding agencies including government, industry, KFAS, and institutional partners.</li>
</ul>
<p><span>Research Ethics & Compliance</span></p><br>
<ul>
<li>Coordinate the administrative functions of the Research & Ethics Committee by maintaining ethics submissions, committee records, approvals, review documentation, compliance files, conflict of interest records, responsible research practices, publication support, research policies, institutional procedures, and awareness and training programs while ensuring audit-ready documentation.</li>
</ul>
<p><span>Research Reporting & Institutional Effectiveness</span></p><br>
<ul>
<li>Prepare weekly, monthly, quarterly, and annual reports covering research activities, grants, publications, collaborations, partnerships, events, faculty and student engagement, and institutional achievements. Maintain research KPIs, dashboards, executive reports, briefing notes, accreditation evidence, rankings data, research impact documentation, and institutional reporting while coordinating with Institutional Research, academic schools, and administrative departments to ensure data accuracy.</li>
</ul> <p><span>Faculty & Student Research Support</span></p><br>
<ul>
<li>Coordinate faculty research initiatives including grant writing support, workshops, publication support, research methodology programs, school-level research activities, and faculty engagement initiatives. Support undergraduate and graduate student research through internships, research showcases, poster competitions, publications, participation tracking, and research development while serving as the primary point of contact for research-related inquiries.</li>
</ul> <p><span>Research Partnerships & Institutional Visibility</span></p><br>
<ul>
<li>Coordinate research collaborations with local, regional, and international partners by supporting partnership development, Memoranda of Understanding (MoUs), collaborative projects, external visits, invited speakers, research forums, seminars, conferences, workshops, research days, grant information sessions, and stakeholder engagement. Collaborate with Marketing & Communications to promote research achievements through newsletters, website content, media releases, faculty highlights, and institutional communications while maintaining records supporting research visibility and institutional impact.</li>
</ul> <p><span>General Responsibilities</span></p><br>
<ul>
<li>Build effective working relationships with faculty, Deans, academic leaders, administrative departments, students, funding agencies, external partners, and senior leadership. Perform additional duties and special projects assigned by the Assistant Vice President for Research in support of University priorities.</li>
</ul> <p><span>Required Skills & Qualifications</span></p><br>
<ul>
<li>Strong knowledge of research administration, grants management, higher education operations, institutional reporting, research ethics, compliance, and research governance.</li>
<li>Excellent project management, planning, organizational, analytical, documentation, and reporting skills with the ability to manage multiple priorities simultaneously.</li>
<li>Strong written and verbal communication skills with the ability to prepare executive reports, presentations, correspondence, committee documentation, and institutional summaries.</li>
<li>Demonstrated ability to coordinate effectively with faculty, academic leadership, administrative departments, students, funding agencies, external partners, and senior executives.</li>
<li>High attention to detail, strong follow-up skills, professional judgment, confidentiality, and commitment to continuous improvement.</li>
<li>Advanced proficiency in Microsoft Office applications, SharePoint, Excel, reporting tools, dashboards, project trackers, document repositories, and related technologies.</li>
</ul> <p><span>Education & Experience</span></p><br>
<p><span>Required</span></p><br>
<ul>
<li>Bachelor's degree in Project Management, Research Administration, Science, Engineering, Health Sciences, Communication, or a related discipline.</li>
<li>Minimum of <span>four (4) years</span> of progressively responsible experience in research administration, grants management, academic administration, institutional reporting, accreditation support, project management, committee administration, or higher education operations.</li>
<li>Demonstrated experience coordinating projects, maintaining documentation, preparing reports, managing stakeholders, and supporting institutional initiatives.</li>
</ul>
<p><span><br>Preferred</span></p><br>
<ul>
<li>Master's degree in Research Management, Public Administration, Project Management, Education Leadership, Science, Engineering, or a related field.</li>
<li>Experience within a university research office, grants office, academic affairs, institutional effectiveness, accreditation, research centre, or similar higher education environment.</li>
<li>Experience supporting research grants, ethics committees, faculty research, KPI reporting, external funding agencies, research compliance, and project management.</li>
<li>Professional certifications in project management, grants management, research administration, compliance, ethics, or institutional reporting are considered an advantage.</li>
</ul> <p><span>Key Performance Indicators</span></p><br>
<p>Success in this position will be measured through the effective management of Research & Grants Office operations; timely grant administration and reporting; audit-ready ethics and compliance documentation; accurate institutional reporting and KPI management; successful faculty and student research engagement; effective coordination of research events, partnerships, and collaborations; maintenance of research evidence supporting accreditation and rankings; timely stakeholder support; and continuous improvement of Research & Grants Office processes and services.</p><br> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education. </p><br> </div>
<h2 class="h5">Job description</h2>
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<p><span>Position: Internal Auditor</span></p><br>
<p><span>Classification:</span> Staff <br><span>Reports To:</span> Director of Internal Audit<br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br>
<p>AIU is executing its RISE Strategy 2026–2030 a five-year transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. A credible, independent internal audit function is foundational to this strategy: WASC evaluators will assess whether AIU has the operational integrity, process discipline, and risk management culture that institutional accreditation requires. The Director of Internal Audit builds and sustains that foundation.</p><br>
<p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Office of Internal Audit is an independent, objective assurance and advisory function. Its purpose is not to find fault it is to give AIU's leadership and Board the confidence that the institution's operations, processes, and controls are functioning as intended and are fit for the purposes the RISE Strategy demands.</p><br>
<p>The Internal Auditor assists in carrying out operational audits across academic and administrative functions, identifying risks, recommending improvements, and supporting the implementation of corrective actions.</p><br> <p><span>Position Summary</span></p><br>
<p>The Internal Auditor performs operational, compliance, and risk-based audits across AIU's academic and administrative units. The role evaluates internal controls, reviews institutional processes, identifies opportunities for improvement, and assists management in strengthening governance and operational effectiveness.</p><br>
<p>Working under the supervision of the Director of Internal Audit, the Internal Auditor conducts audit engagements, documents findings, prepares audit reports, and monitors corrective actions while maintaining independence, objectivity, and confidentiality.</p><br> <p><span>Key Responsibilities</span><br></p><br>
<p><span>Audit Planning and Execution</span></p><br>
<ul>
<li>Participate in the execution of the annual risk-based Internal Audit Plan.</li>
<li>Conduct operational, compliance, and process audits across academic and administrative departments.</li>
<li>Perform audit fieldwork, including interviews, process walkthroughs, document reviews, and testing of internal controls.</li>
<li>Assess whether institutional policies, procedures, and regulations are consistently applied.</li>
<li>Identify control weaknesses, operational inefficiencies, and compliance gaps.</li>
<li>Maintain complete and accurate audit working papers in accordance with professional auditing standards.</li>
</ul> <p><span>Operational and Process Reviews</span></p><br>
<ul>
<li>Evaluate the effectiveness and efficiency of administrative and academic processes.</li>
<li>Review Human Resources, Procurement, Student Affairs, Information Technology, Finance, and other operational functions for compliance with University policies.</li>
<li>Assess whether established internal controls adequately mitigate operational risks.</li>
<li>Verify that corrective actions from previous audits have been implemented effectively.</li>
</ul> <p><span>Governance and Compliance</span></p><br>
<ul>
<li>Evaluate compliance with University policies and procedures.</li>
<li>Review compliance with Kuwait Labour Law, applicable regulatory requirements, and institutional governance practices.</li>
<li>Assist in assessing policy implementation across schools and departments.</li>
<li>Support reviews of conflict-of-interest disclosures, policy compliance, and governance documentation.</li>
</ul> <p><span>Risk Management</span></p><br>
<ul>
<li>Assist in identifying operational risks affecting the University.</li>
<li>Contribute to maintaining the institutional risk register.</li>
<li>Support periodic risk assessments across departments.</li>
<li>Monitor the implementation of risk mitigation plans and report outstanding issues.</li>
</ul> <p><span>Audit Reporting</span></p><br>
<ul>
<li>Prepare clear, accurate, and evidence-based audit reports.</li>
<li>Document audit observations, root causes, risks, and practical recommendations.</li>
<li>Discuss preliminary findings with department management.</li>
<li>Present audit results to the Director of Internal Audit for review.</li>
</ul> <p><span>Follow-up Activities</span></p><br>
<ul>
<li>Track management action plans resulting from audit findings.</li>
<li>Verify completion and effectiveness of corrective actions.</li>
<li>Maintain records of outstanding audit recommendations.</li>
<li>Prepare follow-up reports on implementation progress.</li>
</ul> <p><span>Advisory and Special Projects</span></p><br>
<ul>
<li>Provide advisory support on internal controls, process improvements, and risk management.</li>
<li>Assist with investigations into reported irregularities, policy violations, or operational concerns when assigned.</li>
<li>Participate in special audit assignments and institutional projects.</li>
<li>Support preparation for accreditation reviews by evaluating operational evidence and compliance processes.</li>
</ul> <p><span>Minimum Qualifications</span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Bachelor's degree in Accounting, Finance, Business Administration, Internal Auditing, or a related field.</li>
<li>Master's degree is preferred.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum three (3) to five (5) years of experience in internal auditing, operational auditing, compliance, risk management, or a related field.</li>
<li>Experience conducting operational or process audits is preferred.</li>
<li>Experience in higher education, public sector, or a similarly regulated environment is an advantage.</li>
<li>Knowledge of internal control frameworks and risk management principles.</li>
<li>CIA certification or progress toward obtaining CIA certification is preferred.</li>
</ul> <p><span>Skills and Competencies</span></p><br>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to prepare professional audit reports with clear recommendations.</li>
<li>Sound understanding of internal control principles and audit methodologies.</li>
<li>Ability to analyze complex processes and identify operational risks.</li>
<li>High level of integrity, objectivity, and professional ethics.</li>
<li>Strong organizational and time management skills.</li>
<li>Ability to maintain confidentiality when handling sensitive information.</li>
<li>Proficiency in Microsoft Office applications and audit documentation tools.</li>
<li>Ability to build effective working relationships across the University while maintaining audit independence.</li>
</ul> <p><span>Working Relationships</span></p><br>
<p>The Internal Auditor works collaboratively with all academic and administrative departments while maintaining professional independence. The role regularly interacts with department heads, faculty, staff, and senior administrators during audit engagements and reports directly to the Director of Internal Audit.</p><br> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Certified Internal Auditor (CIA) or other relevant professional certification.</li>
<li>Knowledge of higher education governance and accreditation standards (particularly WSCUC) is desirable.</li>
<li>Familiarity with Kuwait regulatory and compliance requirements is an advantage.</li>
<li>Experience with Enterprise Risk Management (ERM) methodologies is preferred.</li>
</ul> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience and no later than December 2026.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><br><br><p><span>This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Service:</span></strong></p><br><br><ul><li><span>To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span>To ensure regional and global service standards are met or exceeded.</span></li></ul><br><p><strong><span>Customer Relations:</span></strong></p><br><br><ul><li><span>To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span>To be sensitive to emerging customers and market requirements.</span></li><li><span>To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><br><p><strong><span>Representation:</span></strong></p><br><br><br><ul><li><span>To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><br><p><strong><span>Business Performance & Result</span></strong></p><br><br><br><ul><li><span>To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><br><p><strong><span>Direction & Leadership:</span></strong></p><br><br><ul><li><span>Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span>To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span>To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span>To regularly and actively chair the Senior Management Team.</span></li></ul><br><p><strong><span>Group Participation:</span></strong></p><br><br><ul><li><span>To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span>To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span>To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><br><p><strong><span>Commercial:</span></strong></p><br><br><ul><li><span>To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span>To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span>To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span>To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><br><p><strong><span>Operations:</span></strong></p><br><br><ul><li><span>To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span>To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span>To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><br><p><strong><span>Information Services:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p><strong><span>Human Resources:</span></strong></p><br><br><ul><li><span>To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span>To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span>To implement and drive regional and local recognition and reward programs.</span></li></ul><br><p><strong><span>Business Planning:</span></strong></p><br><br><ul><li><span>To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span>To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><br><p><strong><span>Financial Management:</span></strong></p><br><br><ul><li><span>To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span>To set, review, and implement capital and revenue budgets.</span></li><li><span>To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span>To improve liquidity through good capital and debtor management</span></li></ul><br><p><strong><span>Change Management:</span></strong></p><br><br><ul><li><span>To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span>To drive and implement local integration (Note significant project may take a few years)</span></li></ul><br><p><strong><span>Administration:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><br><p><strong><span>Organization Climate:</span></strong></p><br><br><ul><li><span>To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span>To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span>Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><br><p><strong><span>People Management:</span></strong></p><br><br><ul><li><span>Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span>Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span>Develop team spirit and multitasking capabilities within the team.</span></li><li><span>Plan, organize and direct an efficient and effective function.</span></li><li><span>Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span>Responsible for complying with talent management and performance process.</span></li><li><span>Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span>Good knowledge of Kuwait Market.</span></li><li><span>Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span>High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span>Languages: high level of proficiency in </span><span>Arabic and English.</span></li><li><span>Highly proficient communication skills, spoken and written.</span></li><li><span>Solid background in the Air Express or Logistics industry.</span></li><li><span>Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span>Negotiation experience.</span></li><li><span>Presentation skills.</span></li><li><span>Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span>Ability and willingness to travel.</span></li><li><span>Experience in managing significant change programs and working within a matrix environment.</span></li><li><span>Experience of networking among local businesses, government and community leaders.</span></li><li><span>International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><br><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><br><ul><li><span>Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
<div ><p ><strong><span ></span></strong></p><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><p ><span >This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><p ><strong><span ></span></strong></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p ><strong><span >Service:</span></strong></p><ul><li><span >To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span >To ensure regional and global service standards are met or exceeded.</span></li></ul><p ><span ></span></p><p ><strong><span >Customer Relations:</span></strong></p><ul><li><span >To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span >To be sensitive to emerging customers and market requirements.</span></li><li><span >To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><p ><span ></span></p><p ><strong><span >Representation:</span></strong></p><p class="MsoListParagraph" ></p><ul><li><span >To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Performance & Result</span></strong></p><p ></p><ul><li><span >To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><p ><span ></span></p><p ><strong><span >Direction & Leadership:</span></strong></p><ul><li><span >Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span >To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span >To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span >To regularly and actively chair the Senior Management Team.</span></li></ul><p ><span ></span></p><p ><strong><span >Group Participation:</span></strong></p><ul><li><span >To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span >To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span >To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><p ><span ></span></p><p ><strong><span >Commercial:</span></strong></p><ul><li><span >To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span >To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span >To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span >To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><p ><span ></span></p><p ><strong><span >Operations:</span></strong></p><ul><li><span >To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span >To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span >To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><p ><span ></span></p><p ><strong><span >Information Services:</span></strong></p><p ></p><ul><li><span >To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p ><strong><span >Human Resources:</span></strong></p><ul><li><span >To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span >To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span >To implement and drive regional and local recognition and reward programs.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Planning:</span></strong></p><ul><li><span >To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span >To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><p ><span ></span></p><p ><strong><span >Financial Management:</span></strong></p><ul><li><span >To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span >To set, review, and implement capital and revenue budgets.</span></li><li><span >To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span >To improve liquidity through good capital and debtor management</span></li></ul><p ><span ></span></p><p ><strong><span >Change Management:</span></strong></p><ul><li><span >To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span >To drive and implement local integration (Note significant project may take a few years)</span></li></ul><p ><span ></span></p><p ><strong><span >Administration:</span></strong></p><p ></p><ul><li><span >To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><p ><span ></span></p><p ><strong><span >Organization Climate:</span></strong></p><ul><li><span >To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span >To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span >Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><p ><span ></span></p><p ><strong><span >People Management:</span></strong></p><ul><li><span >Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span >Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span >Develop team spirit and multitasking capabilities within the team.</span></li><li><span >Plan, organize and direct an efficient and effective function.</span></li><li><span >Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span >Responsible for complying with talent management and performance process.</span></li><li><span >Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span >Good knowledge of Kuwait Market.</span></li><li><span >Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span >High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span >Languages: high level of proficiency in </span><span >Arabic and English.</span></li><li><span >Highly proficient communication skills, spoken and written.</span></li><li><span >Solid background in the Air Express or Logistics industry.</span></li><li><span >Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span >Negotiation experience.</span></li><li><span >Presentation skills.</span></li><li><span >Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span >Ability and willingness to travel.</span></li><li><span >Experience in managing significant change programs and working within a matrix environment.</span></li><li><span >Experience of networking among local businesses, government and community leaders.</span></li><li><span >International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><p ><span ></span></p><p ><span ></span></p><p ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div></div><br><br>
Classification: Institutional Support<br><br>Reports To: Technology Support Coordinator<br><br>Location: Saad Al Abdullah, Kuwait<br><br>About The American International University<br><br>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.<br><br>For more information, visit: www.aiu.edu.kw<br><br>Job Summary<br><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.<br><br>Role Impact<br><br>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.<br><br>Key Responsibilities<br><br>IT Support & Helpdesk Operations<br><br>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university. Install, configure, and set up new computer systems, hardware, and standard software images. Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner. Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (Service Desk Plus). Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS. Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting. Conduct IT orientation and onboarding support for new faculty and staff members. Test and validate software updates, patches, and application deployments prior to or following rollout. Printing Student and Staff ID Cards and granting necessary access. Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.<br><br>Classroom, Lab & Office Technology Support<br><br>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness. Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools. Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.<br><br>Academic Software & Lab Environment Support<br><br>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership. Provide operational support for academic software platforms used in teaching and learning environments. Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions. Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements. Support testing and validation of academic software updates prior to semester rollouts.<br><br>Endpoint Deployment & Asset Support<br><br>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems. Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment. Support ID card printing management systems and associated hardware as required.<br><br>User & System Administration<br><br>Assist with domain access, user account creation, and email registration under established procedures. Administer and maintain Active Directory accounts, group memberships, and basic permissions. Support Microsoft 365 user accounts, email configuration, and collaboration tools. Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting. Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.<br><br>Network & Infrastructure Support<br><br>Assist with basic network connectivity troubleshooting and performance-related issues. Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings. Support System Administrator and Network Engineer with diagnostics and implementation of systems.<br><br>Event Technology & Technical Support<br><br>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities. Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment. Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue. Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions. Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support. Assist with setting up and teardown of event-related technology before and after events.<br><br>Time Attendance System Administration<br><br>Support administration and operational use of the Time Attendance System (COSEC). Generate payroll-related attendance reports and weekly faculty attendance reports as required. Upload and maintain monthly shift schedules within the COSEC system based on approved rosters. Implement approved shift changes and schedule updates requested by the HR Department. Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.<br><br>Documentation, Regulatory Compliance, and Continuous Improvement<br><br>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing. Follow IT policies, SOPs, security guidelines, and service standards. Identify recurring issues and suggest improvements to processes or configurations.<br><br>Key Competencies<br><br>Strong troubleshooting and problem-solving skills Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments Ability to support students and faculty in high-usage instructional settings Basic understanding of networking, identity systems, and cloud-based productivity platforms Customer-service mindset with clear communication skills Ability to follow procedures, prioritize tasks, and work under supervision Willingness to support extended hours during peak academic periods or events<br><br>Educational Qualifications & Certification<br><br>Diploma or bachelor’s degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, Comp TIA, or equivalent).<br><br>How To Apply<br><br>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs<br><br>Applications will be reviewed on a rolling basis until the position is filled.<br><br>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. Noting that strategic partnership entails nonmonetary partnership and can be used to strengthen joint initiatives/advocacy with external partners towards a common goal, including that of advancing SDGs, the Partnerships Officer provides advice and support to the Resident Coordinator and the UNCT strategic partnerships for SDG achievement. The position is located in the United Nations Resident Coordination Office (RCO) in Kuwait City, Kuwait under the direct supervision of the Head of the Resident Coordinator Office.<br> Responsibilities<br>Within delegated authority, the Partnerships Officer will be responsible of the following duties: 1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT: • Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework; • Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; • Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; • Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; • Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners; • Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; • Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; • Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; • Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs. 2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK: • Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; • Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; • Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; • Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; • Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; • Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; • Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; • Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant). 3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs): • Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; • Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT; • Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice; • Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing; • Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs. 4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL: • Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN; • Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN; • Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels; • Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere; • Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement; • Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant; • Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams; • Works closely with the Data Analyst and Communications officers on data, Monitoring and Evaluation (M&E), reporting analytics and communication of same; • Collects, documents and analyzes data to identify trends or patterns and provide insights through reports and data visualization methods to enable data-driven planning, decision-making, presentation and reporting; • Perform other related tasks as assigned.<br> Competencies<br>• PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related area is required. Experience in designing and implementing partnerships is required. Experience in preparing project /programme proposals is required. Experience of developing strategic partnerships across government, private sector and civil society organizations is required. Experience of resources mobilization strategies is required. Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable. Experience in promoting knowledge management in the context of development cooperation is desirable. Experience in UN interagency coordination is desirable. Experience in supporting financing of SDGs is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone/Teleconference (MS Teams) or in-person where possible.<br> Special Notice<br>This is a Fixed Term position. Appointment against this position is available for a duration of one (1) year and does not carry any expectancy, legal or otherwise, of renewal. The appointment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. THIS RECRUITMENT REMAINS SUBJECT TO BUDGETARY, CLASSIFICATION, AND INTERGOVERNMENTAL APPROVALS. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. THIS POSITION IS OPEN TO NATIONALS OF KUWAIT ONLY. National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, KUWAIT nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to traveling and relocating to KUWAIT in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. "Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you". At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application acco </div>
<p><strong>Job Title:</strong><br>Dermatology and Trichology Specialist (Expert)</p><p> </p><p><strong>About the Job:</strong><br>We are looking for an experienced Dermatology and Trichology Specialist to join a professional team, with high skills in providing skin and hair care services according to the highest standards of quality and cleanliness. </p><p>The candidate will be responsible for providing appropriate consultations to clients, performing care sessions and treatments professionally, ensuring a distinguished experience that enhances customer satisfaction.</p><p> </p><p><strong>Main Responsibilities:</strong></p><ul><li>Provide skincare cleansing and care sessions using appropriate techniques and products.</li><li>Perform scalp treatments and hair nutrition programs according to each client's needs.</li><li>Assess skin and hair condition and provide appropriate recommendations and consultations.</li><li>Maintain the highest standards of cleanliness and sterilization in the workplace.</li><li>Prepare tools and devices and ensure readiness before and after service delivery.</li><li>Build a professional relationship with clients and provide a sophisticated service experience.</li><li>Adhere to the center's policies and procedures and quality and safety standards.</li></ul><p> </p><p><strong>Qualifications and Requirements:</strong></p><ul><li>At least two years of experience in skin care and cleansing.</li><li>Practical experience in scalp treatments and hair nutrition.</li><li>Excellent customer service skills and ability to communicate tactfully.</li><li>Good appearance and commitment to professional conduct.</li><li>Attention to personal cleanliness and commitment to applying the highest standards of sterilization and hygiene.</li><li>Ability to work in a team and endure work pressure.</li><li>Eligible for a transferable legal status (for resident applicants).</li></ul><p> </p><p><strong>Required Skills:</strong></p><ul><li>Mastery of skin and hair care techniques.</li><li>Accuracy and attention to detail.</li><li>Customer service skills.</li><li>Professionalism and good time management.</li><li>Desire for continuous development and keeping up with the latest technologies in cosmetics and care.</li></ul><p> </p><p><strong>If you have experience and passion in the field of skin and hair care, and are interested in providing professional services according to the highest quality standards, we would be pleased to receive your resume and welcome you to our team.</strong></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Finance Manager to oversee financial planning, budgeting, accounting, reporting, and compliance for engineering operations while ensuring strong financial controls and business performance. Key Responsibilities Manage budgeting, forecasting, and financial planning. Prepare financial statements and MIS reports. Monitor cash flow, cost control, and profitability. Ensure compliance with accounting standards, tax, and statutory regulations. Supervise accounts payable, receivable, payroll, and general ledger. Coordinate audits and maintain internal financial controls. Support project costing, financial analysis, and management decision-making.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>M.Com or MBA in Finance. 8 10 years of finance experience in the engineering sector. Strong knowledge of accounting principles, budgeting, and financial reporting. Proficiency in ERP systems and MS Excel. Excellent analytical, leadership, and communication skills.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Role & responsibilities</b> 1. Design Review and Enhancement: Evaluate and enhance mechanical designs to ensure compliance with industry standards and project requirements. Provide technical expertise in HVAC equipment design and selection, offering optimization and efficiency improvement suggestions. 2. Systems Knowledge: Possess in-depth knowledge of HVAC systems, fire-fighting pump selection, and understanding of LPG, water, and drainage systems. Demonstrate proficiency in selecting and integrating HVAC equipment into project designs. 3. Statutory Compliance: Stay abreast of and ensure compliance with local regulations and statutory requirements related to HVAC, LPG, water, and drainage systems. Advise project teams on regulatory considerations and necessary adjustments to maintain compliance. 5. Maintenance Expertise: Exhibit knowledge and experience in maintaining HVAC equipment, providing valuable insights for optimal performance and longevity. 6. Consultant and Contractor Collaboration: Have a comprehensive background working in consultancy, contributing to developing and refining project designs. Collaborate effectively with contractors, offering technical support and guidance during project implementation. 7 . Site Evaluation: Oversee site evaluations, providing instructions to on-site engineers and addressing any issues. Ensure that project specifications are met during the evaluation/supervision phase.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>4. Experience: Bring a wealth of experience exceeding 5 years in mechanical engineering, focusing on HVAC systems and related disciplines.</p><p>Bachelors degree in mechanical engineering. work experience in consultancy and contracting firms.</p><p></p></section>
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<p><b>About The Client</b></p><p>A leading engineering and contracting company in Kuwait, recognized for delivering innovative solutions across mechanical, electrical, and fire protection systems. With a strong presence in the Kuwait market, the group has built a reputation for excellence, compliance with local authorities, and long-term client partnerships. Guided by a commitment to quality and safety, the organization continues to drive growth through specialized projects and trusted expertise.</p><p><b>About The Role</b></p><p>This position will be responsible for the end-to-end management of a diversified property portfolio spanning Residential, Commercial, Industrial, and Private assets. This role ensures properties are well-maintained, compliant with statutory regulations, and operationally efficient, while managing budgets, vendor contracts, and tenant/owner relationships. The ideal candidate will bring a versatile, multi-sector approach to property management, ensuring consistent service quality and value across all asset types under their management and care. </p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>About You</b></p><p>The ideal candidate would have the following: </p><ul><li>Bachelor's degree in Facilities Management, Real Estate, Civil/Mechanical Engineering, Business Administration, or related field.</li><li>Minimum 8–10 years in property/facility management, with demonstrated exposure across multiple asset classes.</li><li> Proven experience managing a mix of Residential, Commercial, Industrial, Hospitality, and/or Private properties — not limited to a single sector</li><li> Strong background in negotiating, managing, and monitoring service contracts, SLAs, and vendor performance (MEP, security, cleaning, landscaping, etc.)</li><li> Experience preparing and managing operating budgets, service charges, and expenditure tracking</li><li>Familiarity with Kuwait municipal regulations, tenancy law, and fire/safety compliance standards</li><li> Fluent in English; Arabic is an advantage.</li><li>Strong stakeholder management, communication, and problem-solving skills; ability to work independently across a diverse portfolio</li><li>Must have a Kuwait valid driving license </li></ul><p><br></p></div>
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<p><b>Job Summary</b></p><p><br></p><p>The Accounts Payable Specialist is responsible for processing supplier invoices, managing vendor payments, maintaining accurate accounts payable records, and ensuring timely settlement of financial obligations across the company's distribution and retail operations. The role supports compliance with company policies, accounting standards, and statutory requirements while working closely with internal departments and suppliers to ensure efficient and accurate payment processes.</p><p><br></p><p><br></p><p><br></p><p><b>Key Responsibilities</b></p><p>1. <b>Invoice Processing & Verification</b></p><ul><li>Receive, review, and process supplier invoices accurately and within agreed timelines.</li><li>Match supplier invoices against Purchase Orders (POs), Goods Receipt Notes (GRNs), contracts, and supporting documentation (three-way matching).</li><li>Verify pricing, quantities, taxes, discounts, and payment terms.</li><li>Identify and resolve invoice discrepancies with suppliers and internal departments.</li><li>Ensure proper account coding and cost center allocation.</li></ul><p><br></p><p>2. <b>Vendor Payments</b></p><ul><li>Prepare payment proposals according to approved payment schedules.</li><li>Process payments through bank transfers, cheques, and other approved payment methods.</li><li>Ensure payments comply with company authorization matrices.</li><li>Monitor due dates to avoid late payment penalties.</li><li>Reconcile payment confirmations with bank statements.</li></ul><p><br></p><p>3. <b>Vendor Account Management</b></p><ul><li>Maintain accurate supplier master data.</li><li>Reconcile supplier statements regularly.</li><li>Resolve supplier queries regarding invoices and payments.</li><li>Monitor outstanding balances and aged payables.</li><li>Regularly run the <i>procure-to-pay </i>process.</li><li>Build positive relationships with local and international suppliers.</li></ul><p><br></p><p>4. <b>Financial Record Keeping</b></p><ul><li>Record accounts payable transactions accurately within the ERP system.</li><li>Maintain organized electronic and physical documentation.</li><li>Ensure all accounting records comply with company policies and audit requirements.</li><li>Assist in maintaining proper document retention.</li></ul><p><br></p><p>5. <b>Month-End & Year-End Closing</b></p><ul><li>Prepare AP reconciliations.</li><li>Assist with month-end accruals.</li><li>Ensure all invoices are recorded within the correct accounting period.</li><li>Support financial closing activities.</li><li>Provide schedules required by Finance Management.</li></ul><p><br></p><p>6.<b> Internal Controls & Compliance</b></p><ul><li>Ensure adherence to internal financial controls.</li><li>Verify approvals before processing invoices and payments.</li><li>Support internal and external audits.</li><li>Ensure compliance with VAT, tax regulations (where applicable), and company financial policies.</li><li>Identify process improvement opportunities that strengthen financial controls.</li></ul><p><br></p><p>7. <b>Cross-Functional Coordination</b></p><ul><li>Coordinate with Procurement regarding purchase orders and supplier issues.</li><li>Work with Warehousing to resolve GRN discrepancies.</li><li>Liaise with Retail Operations for store-related invoices and expenses.</li><li>Support Category Managers regarding supplier settlements and promotional claims.</li><li>Coordinate with Treasury regarding payment execution.</li></ul><p><br></p><p>8. <b>Reporting & Analysis</b></p><ul><li>Prepare AP aging reports.</li><li>Monitor overdue supplier balances.</li><li>Generate payment status reports.</li><li>Track invoice processing turnaround times.</li><li>Assist management with ad hoc financial reporting. </li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p><b>Experience and Educational Requirements</b></p><p><b><span></span></b></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Professional certification (ACCA, CMA, CPA, or equivalent) is an advantage.</li><li>2–5 years of experience in Accounts Payable or General Accounting.</li><li>Experience in a distribution, retail, FMCG, consumer electronics, or fashion environment is preferred.</li><li>Experience working with ERP systems (SAP, Oracle, Microsoft Dynamics, or similar). </li></ul><p><br></p></div>
About The Role<br><br>The B2B Collection Specialist is responsible for managing and collecting outstanding payments from Enterprise B2B accounts. In addition, the B2B Collection Specialist responsible for other aspects of collections, such as resolving customer billing problems and reducing the number of accounts receivables.<br><br>Responsibilities<br><br> Contact customers via phone or email to initiate collections efforts for outstanding accounts and negotiate payment agreements Escalate any customer issues or complaints regarding billing or collection to the enterprise collection professional and/or the department manager Monitor enterprise B2B accounts and impending payments due and register whether these have been received Oversee the identification of outstanding account receivables and overdue accounts Oversee investigation of discrepancies between customer records and billing systems Take actions in order to encourage timely payments for enterprise accounts (send reminders, inform account holder that services may be paused etc.) Ensure that payments and refunds are processed promptly Resolve customer issues and complaints regarding billing or collection Resolve customer credit issues Contact enterprise customers and discuss their overdue payments Ensure that account status records are updated promptly Review any discrepancies between customer records and billing systems Prepare reports on collection activities and progress based on established KPIs Ensure that disconnections are conducted as per the policy and monitor auto-reconnection on payment Develop and update policies and procedures related to Collections in coordination with Finance and Zain Kuwait B2B management Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S<br><br>What We Need From You<br><br> Ability to communicate, present and influence all levels of the organization Proven experience as a Collection Specialist or similar role Excellent knowledge of billing procedures Knowledge of various collection techniques Comfortable working with targets Knowledge of collection laws and regulations in Kuwait Strong quantitative, analytical reasoning and modelling abilities Strong problem-solving skills and ability to identify and frame key issues Excellent relationship building skills with customers Ability to analyze a situation and produce creative, original and useful solutions Experience designing KPIs, reports, dashboards. Strong understanding of telecommunications products, trends and technology markets Advanced MS Office skills (Excel, Word, Power Point, etc.)<br><br>Bachelor’s Degree required<br><br>Business, Marketing or a related field<br><br>Collection specialist or similar role, preferably for technology products 5+<br><br>About Application Process<br><br>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):<br><br>Resume/CVPassport-size photograph Highest Education Qualification Copy of Civil ID/Passport Kuwait Nationality Certificate
Job Description<br><br>Assists the Director of Human Resources in the overall management and administration of the human resources function. Specific responsibilities include hiring; employee/labor relations issues and investigations, wage and salary administration, training and development, affirmative action compliance, worker's compensation and safety and the<br><br>Responsibilities<br><br>What will I be doing?<br><br>Requirements<br><br>The Human Resources Assistant Director directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives. The HR Director is also accountable for ensuring a proactive Human Resources environment consistent with profitability objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:<br><br>Ensure Affirmative Action Plan compliance by training management on the hotel's goals and interview and selection methods. Leads the hotel's quality program which involves a complete understanding of the standards and reporting format as well as the creation/design of related training and incentive programs to encourage consistent guest service by all team members. Analyzes reports to determine areas where continuous improvement methods can best be utilized. Manages the hotel's employee relations programs, including picnics, holiday parties, health fairs, employee communication sources, etc. and coordinates and directs staff through detailed oral and written instruction to facilitate successful completion of all related events/programs. Designs and implements new programs as may be needed for special promotions, events, or programs (e.g. safety, Olympics, blood drives). Manage and supervise the day-to-day HR Department operation. Communicate all applicable HR processes to managers and hotel staff relating to, but not limited to labor, contract compliance, disciplinary procedures, recruitment, orientation, staff relations, benefits, performance reviews, employment verifications and other HR related processes. Counsels and/or disciplines employees as needed, through clear, calm and direct oral and written communications, in accordance with the guidelines established by the hotel. Oversee the overall function of the HRIS System including, but not limited to all PAF data entry, separations, report generating, and other related functions. Responds to and negotiates on behalf of the hotel, all claims for unemployment. Supervises departmental and hotel staff regarding all issues relating to worker's Compensation to endure minimum exposure by the hotel to related expenses. Assists in or prepares periodic reports relating to the Human Resources function (e.g. EEO, labor turnover, payroll analysis, operational budget) through the use of a moderately complex computer system and written reports.<br><br>Qualifications<br><br>What are we looking for?<br><br>Skills<br><br>A Human Resources Assistant Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br><br>Previous HR managerial experience Positive attitude Good communication and people skills Committed to delivering a high level of customer service, both internally and externally Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own or in teams<br><br>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<br><br>Excellent knowledge of hospitality Excellent knowledge of employment law and employee relations Previous experience in or equivalent role Positive attitude Excellent communication and people skills Committed to delivering a high level of customer service, both internally and externally Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work under pressure Ability to work on their own or in teams<br><br>What will it be like to work for Hilton?<br><br>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>Customer Success Acount Manager Intern (CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> This internship program is tailored for <strong>Kuwaiti Nationals</strong>, aiming to accelerate Kuwaiti employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>This internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: </strong>The <strong>6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>CSAM</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.</li><li>Kuwaiti nationality.</li><li>Legally authorized to work in Kuwait (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required. </li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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