Islamic Education teacher Jobs

???? إعلان توظيف<br>تعلن مدرسة ذوي احتياجات خاصة ثنائية اللغة بمنطقة المنقف عن حاجتها إلى:<br>????موظفة استقبال/علاقات عامه (كويتية الجنسية)<br>???? الشروط والمهارات المطلوبة:<br>• الجنسية: كويتية.<br>• المؤهل الدراسي: دبلوم أو بكالوريوس في مجال مناسب.<br>• التعامل الإنساني: القدرة العالية على التعامل مع الأطفال من ذوي الاحتياجات الخاصة بصبر وتفهم.<br>• التواصل: المهارة في التواصل الفعّال مع أولياء الأمور وكسب ثقتهم.<br>• العلاقات العامة: اللباقة وحسن المظهر والقدرة على إدارة العلاقات العامة للمدرسة بشكل احترافي<br>• الاعلام: يفضل أن تجيد التصوير والنشر في وسائل التواصل<br><br>للتقديم:<br>يرجى إرسال السيرة الذاتية (CV) إلى البريد الإلكتروني التالي مع كتابة "وظيفة استقبال" في العنوان:<br>???? Lubna@khrcenter.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>One of the reputed universities in Kuwait requires Assistant/Associate/Full Professor in Accounting and Finance. Demonstrate excellence in teaching Accounting and Finance Maintain an active research agenda in Accounting and Finance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>PhD in Business Administration, Accounting, Finance or similar.</li><li>Min of 5 years of university-level teaching experience, with demonstrated teaching excellence.</li></ul><p></p></section>

OVERVIEW TO THE ROLEThe Head of Department is responsible for facilitating the operation of his/her department, by playing the role of chief academic officer of the department. The Head of Department facilitates the work of the department, and serves as an advocate to the Dean for departmental needs and priorities. DUTIES AND RESPONSIBILITIES:· Ensure departmental adherence to applicable governing university regulatory policies · Respond to requests for departmental input from the Dean· Prepare the Department's Annual Report.· Submit the annual staffing proposals to the Dean· Work with the Dean to prepare annual budget proposal for the Department, and monitor the budget.· Facilitate departmental curriculum revisions and implementation, through meetings with focus groups and committees.· Facilitate the deployment of material and human resources by developing class schedules and teaching assignments. This involves an equitable planning and adjustment of teaching loads and proper assignment of available assistants and resources.· Schedule and preside over department meetings.· Promote a team effort within the department for addressing departmental and institutional issues. · Work to maintain civility and respect among faculty, faculty/students, and faculty/university officers.· Help to informally mediate conflicts between departmental faculty members and report on series incidents/conflicts to the Dean in case not resolved internally.· Communicate effectively with other academic departments to insure co-operation in maintaining an integrated curriculum, as well as attaining the mission, objectives and outcomes of the University.· Maintain sound relations with important university constituencies, including departmental alumni.· Manage student grade appeal/complaints.· Facilitate implementation of revisions in catalog copy/websites/policies which address departmental curriculum issues.· Oversee and monitor student progress and academic advising· Serve as the primary departmental contact for institutional advancement and program accreditation. All duties and responsibilities shall be carried out under the direction of your Dean. COMPETENCIES· Leadership· Communication· Innovation· Inspiring Others· Integrity· Team Work· Quality Orientation · Cultural & institutional awareness· Coaching and Development· Student Focus

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Production Specialist is responsible for overseeing and executing all aspects of media and content production, including video, photography, and digital materials. This role ensures that all visual and multimedia content reflects the college s brand identity and supports internal and external communication goals. The Production Specialist collaborates closely with the marketing and design teams to produce engaging and high-quality media for events, social media, and institutional campaigns.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Media Production, Film, Communication, or a related field.</li><li>3-5 years of experience in media production, videography, or content creation.</li><li>Proficiency in video editing software (Adobe Premiere Pro, After Effects, Final Cut Pro, etc.).</li><li>Knowledge of photography techniques, lighting, and sound production.</li><li>Strong organizational and time management skills with attention to detail.</li><li>Ability to work collaboratively in a fast-paced, deadline-driven environment.</li><li>Creativity and technical expertise in visual storytelling.</li><li>Fluent in English (Arabic is an advantage).</li></ul><p></p></section>

<p>The successful candidate will be an innovative academic, active scholar, and educator with the ability to integrate emerging technologies, current industry practices, and research-driven applications into engaging classroom and laboratory experiences. The ideal candidate will possess demonstrated expertise in robotics and one or more related areas, including cyber-physical systems, programmable logic controllers (PLCs), image processing, robot vision, and hardware-integrated systems. The successful candidate will contribute to excellence in teaching, research, curriculum development, student success, and academic service while supporting the University's mission and continuous quality improvement initiatives.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Deliver high-quality, student-centered instruction in undergraduate and graduate Electrical Engineering and Robotics courses.</li><li>Develop and deliver engaging laboratory experiences that incorporate current technologies, industry best practices, and practical engineering applications.</li><li>Demonstrate comprehensive knowledge of core Electrical Engineering principles across teaching and research activities.</li><li>Contribute to service teaching and interdisciplinary teaching assignments as required.</li><li>Coordinate assigned courses and ensure consistency in course delivery, learning outcomes, and assessment practices.</li><li>Develop, review, and continuously improve curricula, course materials, and assessment strategies.</li><li>Supervise undergraduate capstone projects, design projects, and research activities.</li><li>Maintain an active and sustainable research agenda through peer-reviewed publications, scholarly activities, and collaborative research initiatives.</li><li>Mentor students and support their academic, professional, and research development.</li><li>Collaborate effectively with faculty across disciplines in teaching, research, and academic initiatives.</li><li>Participate actively in departmental, school, and university committees, governance, and service activities.</li><li>Engage in continuous professional development to maintain expertise in emerging technologies, pedagogy, and research.</li><li>Support departmental efforts in preparing for, achieving, and maintaining regional and international accreditation standards, including ABET.</li><li>Foster an inclusive, collaborative, and diverse learning environment while contributing effectively within a dynamic and fast-paced academic setting.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Ph.D. in Electrical Engineering, Robotics Engineering, Mechatronics Engineering, or a closely related discipline from an accredited institution.</li><li>Eligibility for appointment at the rank of Professor in accordance with AIU's faculty appointment criteria.</li><li>Demonstrated expertise in robotics, with particular strength in hardware-integrated systems.</li><li>Strong knowledge of core Electrical Engineering principles.</li><li>Prior teaching experience at the undergraduate and/or graduate level.</li><li>Evidence of effective student-centered teaching and sound assessment practices.</li><li>Demonstrated experience in curriculum development and continuous program improvement.</li><li>Experience supervising undergraduate design projects, capstone projects, and student research.</li><li>Established research record with peer-reviewed publications and a clear, sustainable research trajectory.</li><li>Ability to collaborate effectively within a multidisciplinary academic environment.</li><li>Experience contributing to departmental, school, and university service.</li><li>Familiarity with regional and international accreditation processes, including ABET.</li><li>Experience working effectively with a diverse university community.</li><li>Excellent interpersonal, organizational, oral, and written communication skills.</li><li>Excellent oral and written communication skills in English are required.</li><li>Proficiency in Arabic is considered an asset but is not required.</li></ul><p>Additional Qualifications</p><ul><li>Robotics</li><li>Cyber-Physical Systems</li><li>Programmable Logic Controllers (PLCs)</li><li>Image Processing</li><li>Robot Vision</li><li>Hardware-Integrated Systems</li><li>Intelligent Robotic Systems</li><li>Industrial Automation</li></ul>

<p>A garage manager oversees the daily operations, staff, and business performance of an automotive repair or maintenance facility.&nbsp;</p><p>They manage repair schedules, supervise mechanics, control inventory, and handle customer service to ensure high-quality, safe, and profitable workshop operations</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><p>• Staff Supervision: Hire, train, and manage mechanics, technicians, and support staff. Assign daily tasks and monitor workflow.</p><p>• Operations &amp; Quality Control: Coordinate repair schedules, inspect completed work, and ensure safety and statutory regulations are met.</p><p>• Customer Service: Act as the main contact for clients, explain repair needs, provide cost estimates, and resolve complaints.</p><p>• Inventory &amp; Procurement: Monitor spare parts, tools, and supplies. Place orders and manage supplier relationships.</p><p>• Financial Administration: Track budgets, manage invoicing, and oversee financial performance.&nbsp;</p><p>&nbsp;</p><p><strong>Requirements &amp; Qualifications</strong></p><p>• Experience: Minimum 3 to 5 years of hands-on experience in automotive mechanics, plus prior supervisory or management background.</p><p>• Technical Knowledge: Deep understanding of vehicle systems, diagnostics, and garage equipment.</p><p>• Soft Skills: Strong leadership, problem-solving, communication, and organizational abilities.</p><p>• Education:A high school diploma; vocational training or a degree in automotive technology or business management is often preferred.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Test Administrator is responsible for organizing, proctoring, and ensuring the secure and fair administration of the placement tests (entrance exams) . The role ensures compliance with college policies and testing regulations while providing excellent service to students Working hours 11:00 AM to 07:00 PM </p><p>1. Test Administration Proctor placement tests (English, Math, Computer). Verify student identity prior to testing. Monitor testing sessions to prevent cheating or misconduct. Enforce testing rules and regulations. Provide reports related to the placement test.</p><p>2. Student Support Provide clear instructions before and during exams. Respond to student inquiries regarding testing procedures. Assist students with technical issues (for computer-based exams).</p><p>3. Security &amp; Compliance Maintain confidentiality of test materials and results. Follow strict security procedures for handling exams. Report irregularities or incidents to the student recruitment team. Ensure testing environment meets institutional standards.</p><p>4. Administrative Duties Maintain accurate testing records. Prepare testing rooms and equipment before each session. Coordinate with IT and academic departments when needed. Assist in compiling testing reports and statistics.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Bachelor s degree (preferred). Experience in academic administration or testing environments is an advantage. Strong attention to detail. Excellent organizational and communication skills. Ability to handle confidential information. Basic computer proficiency.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The appointed faculty member shall:</p><p>Teach undergraduate courses in accordance with approved curricula.</p><p>Supervise student research projects and academic activities</p><p>Provide professional mentorship to students.</p><p>Develop and maintain an independent research agenda with measurable scholarly output.</p><p>Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</p><p>Participate in academic committees and institutional governance.</p><p>Contribute to curriculum development and program review processes.</p><p>Support accreditation, quality assurance, and institutional effectiveness initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Eligibility and Academic Qualifications</h2><p>Educational Requirements</p><p>A PhD degree in Computer Science/Computer Engineering/Cybersecurity</p><p>The bachelor s/Master s degree may be in IT or a closely related field.</p><p>All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><h2>Academic Rank and Experience Requirements</h2><p>Minimum of 4 years of experience in a reputable academic institution at the academic rank of Assistant Professor</p><h2>Research and Scholarly Requirements</h2><p>Minimum 8 full-length, high-quality academic papers published in reputable international peer-reviewed journals.</p><p>Publications must meet recognized academic standards</p><p>At least three (3) publications within the last five years.</p><p>The applicant must be first author on a minimum of four (4) publications.</p><p>Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><h2>Required Official Documentation</h2><p>Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence.</p><p>All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>The appointed faculty member sha</b>ll:</p><ul role="list"><li role="listitem">Teach undergraduate courses in accordance with approved curricula.</li><li role="listitem">Supervise student research projects and academic activities</li><li role="listitem">Provide professional mentorship to students.</li><li role="listitem">Develop and maintain an independent research agenda with measurable scholarly output.</li><li role="listitem">Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</li><li role="listitem">Participate in academic committees and institutional governance.</li><li role="listitem">Contribute to curriculum development and program review processes.</li><li role="listitem">Support accreditation, quality assurance, and institutional effectiveness initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Eligibility and Academic Qualifications</h2><p><strong>Educational Requirements</strong></p><ul><li>A PhD degree in Accounting</li><li>The bachelor's and Master's degree may be in Business/Finance or a closely related field.</li><li>All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</li></ul><p><strong>Academic Rank and Experience Requirements</strong></p><ul><li>Minimum of 4 years of experience in a reputable academic institution at the academic rank of Assistant Professor</li></ul><p><strong>Research and Scholarly Requirements</strong></p><ul><li>Minimum 8 full-length, high-quality academic papers published in reputable international peer-reviewed journals. Publications must meet recognized academic standards</li><li>At least three (3) publications within the last five years.</li><li>The applicant must be first author on a minimum of four (4) publications.</li><li>Research extracted directly from the applicant’s MSc or PhD thesis will not be counted.</li></ul><p><strong>Required Official Documentation</strong></p><p>Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence. All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The appointed faculty member shall:</p><p>Teach undergraduate and/or graduate courses in accordance with approved curricula.</p><p>Supervise student research projects and academic activities.</p><p>Provide professional mentorship to students.</p><p>Develop and maintain an independent research agenda with measurable scholarly output.</p><p>Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</p><p>Participate in academic committees and institutional governance.</p><p>Contribute to curriculum development and program review processes.</p><p>Support accreditation, quality assurance, and institutional effectiveness initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Eligibility and Academic Qualifications</h2><p>Educational Requirements</p><p>A PhD degree in Management of Information Systems (MIS)</p><p>The bachelor s and Master s degree may be in Business/IT or a closely related field.</p><p>All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p>Academic Rank and Experience Requirements</p><p>Minimum of 8 years of experience in a reputable academic institution and must have held the academic rank of Associate Professor for 4 years and the academic rank of Assistant Professor for 4 years.</p><p>Research and Scholarly Requirements</p><p>Minimum 13 full-length, high-quality academic papers published in reputable international peer-reviewed journals.</p><p>Publications must meet recognized academic standards</p><p>A Scopus h-index of 20 or higher is preferred.</p><p>At least three (3) publications within the last five years.</p><p>The applicant must be first author on a minimum of seven (7) publications.</p><p>Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p>Required Official Documentation</p><p>Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence.</p><p>All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Purpose</b></p><p>To serve as the primary operational face of The English School, managing front-facing parent relations, student logistics, transportation networks, and the live administration of Ministerial document management and translation across Pre-prep, Prep, and Upper School tiers.</p><p>Key Responsibilities</p><p><br></p><ol><li><b>Front of House &amp; Customer Service</b></li></ol><ul><li>Demonstrate excellent Front of House flexibility by serving as the first line of response for diverse campus queries, utilising a proactive approach to assist stakeholders&nbsp;</li><li>Maintain a professional front-of-house greeting environment at the main reception desk.</li><li>Provide the vital first line of response to diverse daily campus issues, assessing situations efficiently and utilising a proactive approach to assist stakeholders, backed by the full support and expertise of the wider school administration.</li><li>Welcome and screen parents, visitors, contractors, and inspectors in strict accordance with the school’s safeguarding policies and gate access control measures.</li><li>Manage the immediate administrative response to late arrivals and early collections across all three school levels, ensuring accurate entry logs are maintained.</li><li>Leads on All pupil registration and data collection on a daily basis.&nbsp;</li></ul><p><br></p><ol><li><b>Transport &amp; Bus Operations Logistics </b></li></ol><ul><li>Manage the daily administration of the school’s student transport network, updating manifests, and serving as the direct liaison for the external bus vendor's coordinators.</li><li>Resolve real-time logistical issues, including routing changes, traffic delays, and breakdown communication protocols.</li><li>Serve as the immediate telephonic and face-to-face contact point for parents regarding operational transportation queries.</li></ul><p><br></p><ol><li><b>Contextual Arabic-to-English Translation </b></li></ol><ul><li>Deliver contextual translation of official ministerial decrees, Arabic circulars, and incoming government inspection directives into professional English for the Senior Leadership Team (SLT).</li><li>Draft the school's formal Arabic documentation, letters, and regulatory appeals, ensuring total legal and linguistic alignment with local Kuwaiti frameworks.</li><li>Maintain a secure, meticulously archived central archive of all translated materials.</li></ul><p><br></p><ol><li><b>Core Administrative Redundancy &amp; Cover</b></li></ol><ul><li>Maintain absolute proficiency in core student information databases (iSAMS/Odoo) and school operating platforms to guarantee seamless front-desk cover during peak morning/afternoon rushes or colleague absences.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Bilingual Fluency &amp; Contextual Translation:</b> Translate complex Arabic ministerial decrees, circulars, and legal letters into professional English, ensuring complete alignment with Kuwaiti regulatory frameworks. </p><p><br></p><p><b>Front-of-House &amp; Customer Service:</b> Act as the school’s primary face, using exceptional interpersonal skills to welcome stakeholders and proactively resolve daily campus queries. </p><p><br></p><p><b>Logistics &amp; Transport Management:</b> Direct the daily administration of the student bus network, coordinate with external transport vendors, and resolve real-time routing or transit issues. </p><p><br></p><p><b>Database &amp; School MIS Proficiency:</b> Utilise student information databases—specifically <b>iSAMS</b> and <b>Odoo</b>—to manage pupil registration and provide seamless administrative cover. </p><p><br></p><p><b>Safeguarding &amp; Gate Access Control:</b> Enforce safeguarding policies strictly when screening, registering, and welcoming parents, visitors, contractors, and inspectors. </p><p><br></p><p><b>Real-Time Problem Solving:</b> React dynamically and efficiently to live operational challenges, including transportation delays, campus issues, and emergency communications. </p><p><br></p><p><b>Meticulous Administration:</b> Maintain precise records for pupil registration, late arrivals, and early collections, whilst archiving translated government documentation.</p></div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>The mission</strong></p> <p>You are the digital heartbeat of Mama — ensuring our technology runs smoothly, our teams stay connected, and our guests enjoy a seamless experience powered by reliable systems.</p> <p>As our IT Coordinator, you’ll play a key role in supporting the technology operations of Mama Shelter Cape Town during its pre-opening journey and beyond. Working closely with the IT team, hotel departments, and Ennismore support functions, you’ll help establish, maintain, and optimise the systems that keep Mama running.</p> <p>Here’s what you’ll be responsible for:</p> <ul> <li><strong>Technology support champion</strong> – Provide day-to-day IT support to hotel colleagues, troubleshooting hardware, software, network, and system-related issues to ensure smooth operations.</li> <li><strong>Systems guardian</strong> – Support the setup, maintenance, and effective use of hotel technology systems, ensuring reliability and alignment with Mama and Ennismore standards.</li> <li><strong>Pre-opening IT support</strong> – Assist with IT setup, system installations, user access, hardware deployment, and technology readiness ahead of Mama Shelter Cape Town’s opening.</li> <li><strong>User experience partner</strong> – Support colleagues across all departments by providing timely solutions, guidance, and training on IT systems and tools.</li> <li><strong>Cybersecurity advocate</strong> – Follow and promote IT security standards, data protection practices, access controls, and company policies to safeguard hotel information.</li> <li><strong>Hardware and asset controller</strong> – Maintain accurate records of IT equipment, support inventory management, and ensure all technology assets are properly maintained.</li> <li><strong>Vendor and support coordination</strong> – Coordinate with external IT providers and vendors to resolve issues and ensure effective delivery of technology services.</li> <li><strong>Systems and application support</strong> – Support key hospitality systems including PMS, POS, network platforms, and business applications to ensure operational continuity.</li> <li><strong>Team player with curiosity</strong> – Bring a proactive mindset, problem-solving approach, and passion for technology to support Mama’s vibrant and fast-paced environment.</li> </ul> <p>At Mama Shelter Cape Town, technology is at the heart of creating effortless experiences — and you’ll help ensure Mama’s teams stay connected, supported, and ready to deliver unforgettable moments.</p> <h4>Qualifications</h4> <ul> <li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li> <li>Previous experience in IT support, help desk, system administration, or a similar role.</li> <li>Experience within a hotel, resort, or hospitality environment is advantageous.</li> <li>Knowledge of computer hardware, software, networking, and troubleshooting techniques.</li> <li>Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure.</li> <li>Experience with hospitality systems and applications is preferred.</li> <li>Proficiency in Microsoft Office applications and IT support tools.</li> <li>Strong technical troubleshooting and problem-solving skills.</li> <li>Excellent communication and customer service abilities.</li> <li>Strong organisational skills with attention to detail.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> <li>Commitment to maintaining data security, confidentiality, and operational reliability.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity and inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><span ><b>Job Summary</b></span></p><p><span ><br></span></p><p><span > The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><p>Role Impact This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>IT Support &amp; Helpdesk Operations</p><ul><li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li><li>Install, configure, and set up new computer systems, hardware, and standard software images.</li><li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li><li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li><li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li><li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li><li>Conduct IT orientation and onboarding support for new faculty and staff members.</li><li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li><li>Printing Student and Staff ID Cards and granting necessary access.</li><li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li></ul><p>Classroom, Lab &amp; Office Technology Support</p><ul><li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li><li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li><li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li></ul><p>Academic Software &amp; Lab Environment Support</p><ul><li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li><li>Provide operational support for academic software platforms used in teaching and learning environments.</li><li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li><li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li><li>Support testing and validation of academic software updates prior to semester rollouts.</li></ul><p>Endpoint Deployment &amp; Asset Support</p><ul><li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li><li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li><li>Support ID card printing management systems and associated hardware as required.</li></ul><p>User &amp; System Administration</p><ul><li>Assist with domain access, user account creation, and email registration under established procedures.</li><li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li><li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li><li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li><li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li></ul><p>Network &amp; Infrastructure Support</p><ul><li>Assist with basic network connectivity troubleshooting and performance-related issues.</li><li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li><li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li></ul><p>Event Technology &amp; Technical Support</p><ul><li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li><li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li><li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li><li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li><li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li><li>Assist with setting up and teardown of event-related technology before and after events.</li></ul><p>Time Attendance System Administration</p><ul><li>Support administration and operational use of the Time Attendance System (COSEC).</li><li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li><li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li><li>Implement approved shift changes and schedule updates requested by the HR Department.</li><li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li></ul><p>Documentation, Regulatory Compliance, and Continuous Improvement</p><ul><li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li><li>Follow IT policies, SOPs, security guidelines, and service standards.</li><li>Identify recurring issues and suggest improvements to processes or configurations.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p>Diploma or bachelor's degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).