Jobs In Al Manara

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>Senior Call Center Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction. Also, supporting the Team Leader in monitoring, coaching and training of the call center agents.&nbsp;&nbsp; &nbsp; &nbsp;</p><br> <br><br>Job Responsibilities <br><p>•&nbsp;&nbsp; &nbsp;Support and provide superior service via phones, e-mails and chat as a receiver and caller.<br> •&nbsp;&nbsp; &nbsp;Use questioning and listening skills that support effective telephone communication.<br> •&nbsp;&nbsp; &nbsp;Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.<br> •&nbsp;&nbsp; &nbsp;Understand the impact of attitude in handling calls professionally.<br> •&nbsp;&nbsp; &nbsp;Effectively deal with job stress, angry callers, and upset customers.<br> •&nbsp;&nbsp; &nbsp;Minimizing customers’ and Safat Home escalated complaints through providing professional service &amp; support for individual and B2B customers.<br> •&nbsp;&nbsp; &nbsp;Ensure proper escalation to any unresolved complaint, to avoid any delay in progressing and resolving customers reported complaints.<br> •&nbsp;&nbsp; &nbsp;Use the most appropriate way to communicate with different behavior types on the telephone.<br> •&nbsp;&nbsp; &nbsp;Escalate cases that require intervention by Team Leaders or Supervisor.<br> •&nbsp;&nbsp; &nbsp;Apply the elements of building positive rapport with different types of customers over the phone.<br> •&nbsp;&nbsp; &nbsp;Apply the proper telephone etiquette to satisfy various customer situations.<br> •&nbsp;&nbsp; &nbsp;Apply appropriate actions to effectively control a telephone call.<br> •&nbsp;&nbsp; &nbsp;Identify voice skills and how to enhance a good telephone presentation.<br> •&nbsp;&nbsp; &nbsp;Display ownership to additional tasks as demanded by superiors and meet commitment to customers.<br> •&nbsp;&nbsp; &nbsp;Display Time flexibility towards shifts as per work floor requirements.<br> •&nbsp;&nbsp; &nbsp;Handling escalations cases and angry customers calls.<br> •&nbsp;&nbsp; &nbsp;Responsible for leading the shift during team leader absence.<br> •&nbsp;&nbsp; &nbsp;Responsible for new Call Center Agent training.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Handling the back office tasks (Departments communications, Suppliers communications) &nbsp;<br> &nbsp;</p><br> <br><br>Candidate Requirements <br><p>•&nbsp;&nbsp; &nbsp;Must possess excellent communications skill, proven problem solving and analysis skills.<br> •&nbsp;&nbsp; &nbsp;A good knowledge of Electronic devices and related technology.<br> •&nbsp;&nbsp; &nbsp;Minimum one year of related experience in the field of (Call center, Customer care, Customer service, Telemarketing/Telesales).<br> •&nbsp;&nbsp; &nbsp;Need a good understanding of Productivity software (Windows OS, Spreadsheets, MS-office).<br> •&nbsp;&nbsp; &nbsp;Good command in English / Arabic Language.<br> •&nbsp;&nbsp; &nbsp;“Preferable”. Technical literature and Technology oriented to talk at the right level with customers.<br> &nbsp;</p><br> <br><br>Education <br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Job Summary</span></strong></p><br> <p><span>The Credit Facilities Manager is responsible for leading the organization's credit risk management function by developing and enforcing credit policies, evaluating credit applications, monitoring credit exposure, and ensuring compliance with approved credit procedures. The role holds the final authority for approving or declining credit applications within the established risk framework and provides strategic guidance to business units on credit-related matters. The job holder also oversees the credit team, optimizes resources, and supports sound business growth through effective credit risk management.</span></p><br> <p><span><strong>Key Responsibilities</strong></span></p><br> <p><strong><span>Credit Policy &amp; Risk Management</span></strong></p><br> <ul> <li><span>Develop, implement, and continuously enhance credit policies and procedures in line with business objectives and risk appetite.</span></li> <li><span>Define and assign appropriate credit limits for business units and customers based on risk assessments.</span></li> <li><span>Recommend improvements to credit policies, procedures, and supporting information systems.</span></li> <li><span>Monitor overall credit exposure across the organization and provide timely reporting to management.</span></li> <li><span>Identify emerging risks, warning signals, and potential areas of concern, recommending corrective actions as required.&nbsp;</span></li> </ul> <p><strong><span>Credit Assessment &amp; Approval&nbsp;</span></strong></p><br> <ul> <li><span>Evaluate and process customer credit applications in accordance with established credit policies and procedures.</span></li> <li><span>Exercise final approval authority for accepting or declining credit applications within delegated limits.</span></li> <li><span>Conduct periodic reviews of customer credit limits to ensure adequacy and alignment with changing business conditions.</span></li> <li><span>Ensure customer master data and credit records remain accurate, complete, and up to date.&nbsp;</span></li> </ul> <p><strong><span>Governance &amp; Compliance&nbsp;</span></strong></p><br> <ul> <li><span>Conduct regular reviews and audits to ensure compliance with credit policies and procedures.</span></li> <li><span>Investigate deviations and implement corrective measures where required.</span></li> <li><span>Maintain effective controls to safeguard the organization's financial interests and minimize credit losses.&nbsp;</span></li> </ul> <p><strong><span>Business Partnership &amp; Stakeholder Management&nbsp;</span></strong></p><br> <ul> <li><span>Collaborate closely with business units to resolve customer credit issues, disputes, and credit limit allocations.</span></li> <li><span>Provide expert advice and guidance on customer creditworthiness and risk management practices.</span></li> <li><span>Share industry insights and market intelligence to support informed business decisions.&nbsp;</span></li> </ul> <p><strong><span>Team Leadership &amp; Development&nbsp;</span></strong></p><br> <ul> <li><span>Lead, coach, and develop the credit team to ensure high performance and operational excellence.</span></li> <li><span>Ensure field visits are conducted jointly with business units to assess customer profiles and support credit decisions.</span></li> <li><span>Review and approve customer assessment reports submitted by the team.</span></li> <li><span>Optimize team resources, workloads, and processes to enhance productivity and service delivery.&nbsp;</span></li> </ul> <p><strong><span>Candidate Requirements&nbsp;</span></strong></p><br> <p><strong><span>Education</span></strong></p><br> <ul> <li><span>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related discipline.</span></li> <li><span>Professional certification in Credit Management, Finance, Risk Management, or Accounting (e.g., CICP, CFA, CPA, ACCA) is preferred.&nbsp;</span></li> </ul> <p><strong><span>Experience</span></strong></p><br> <ul> <li><span>8–12 years of progressive experience in credit management, credit risk, finance, or related fields.</span></li> <li><span>Minimum 3–5 years of leadership experience managing credit teams.</span></li> <li><span>Proven experience in credit policy development, credit analysis, customer risk assessment, and credit limit management.</span></li> <li><span>Experience working within a diversified or multi-business-unit environment is advantageous.&nbsp;</span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Job Summary</span></strong></p><br> <p><span>The Credit Facilities Manager is responsible for leading the organization's credit risk management function by developing and enforcing credit policies, evaluating credit applications, monitoring credit exposure, and ensuring compliance with approved credit procedures. The role holds the final authority for approving or declining credit applications within the established risk framework and provides strategic guidance to business units on credit-related matters. The job holder also oversees the credit team, optimizes resources, and supports sound business growth through effective credit risk management.</span></p><br> <p><span><strong>Key Responsibilities</strong></span></p><br> <p><strong><span>Credit Policy &amp; Risk Management</span></strong></p><br> <ul> <li><span>Develop, implement, and continuously enhance credit policies and procedures in line with business objectives and risk appetite.</span></li> <li><span>Define and assign appropriate credit limits for business units and customers based on risk assessments.</span></li> <li><span>Recommend improvements to credit policies, procedures, and supporting information systems.</span></li> <li><span>Monitor overall credit exposure across the organization and provide timely reporting to management.</span></li> <li><span>Identify emerging risks, warning signals, and potential areas of concern, recommending corrective actions as required.&nbsp;</span></li> </ul> <p><strong><span>Credit Assessment &amp; Approval&nbsp;</span></strong></p><br> <ul> <li><span>Evaluate and process customer credit applications in accordance with established credit policies and procedures.</span></li> <li><span>Exercise final approval authority for accepting or declining credit applications within delegated limits.</span></li> <li><span>Conduct periodic reviews of customer credit limits to ensure adequacy and alignment with changing business conditions.</span></li> <li><span>Ensure customer master data and credit records remain accurate, complete, and up to date.&nbsp;</span></li> </ul> <p><strong><span>Governance &amp; Compliance&nbsp;</span></strong></p><br> <ul> <li><span>Conduct regular reviews and audits to ensure compliance with credit policies and procedures.</span></li> <li><span>Investigate deviations and implement corrective measures where required.</span></li> <li><span>Maintain effective controls to safeguard the organization's financial interests and minimize credit losses.&nbsp;</span></li> </ul> <p><strong><span>Business Partnership &amp; Stakeholder Management&nbsp;</span></strong></p><br> <ul> <li><span>Collaborate closely with business units to resolve customer credit issues, disputes, and credit limit allocations.</span></li> <li><span>Provide expert advice and guidance on customer creditworthiness and risk management practices.</span></li> <li><span>Share industry insights and market intelligence to support informed business decisions.&nbsp;</span></li> </ul> <p><strong><span>Team Leadership &amp; Development&nbsp;</span></strong></p><br> <ul> <li><span>Lead, coach, and develop the credit team to ensure high performance and operational excellence.</span></li> <li><span>Ensure field visits are conducted jointly with business units to assess customer profiles and support credit decisions.</span></li> <li><span>Review and approve customer assessment reports submitted by the team.</span></li> <li><span>Optimize team resources, workloads, and processes to enhance productivity and service delivery.&nbsp;</span></li> </ul> <p><strong><span>Candidate Requirements&nbsp;</span></strong></p><br> <p><strong><span>Education</span></strong></p><br> <ul> <li><span>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related discipline.</span></li> <li><span>Professional certification in Credit Management, Finance, Risk Management, or Accounting (e.g., CICP, CFA, CPA, ACCA) is preferred.&nbsp;</span></li> </ul> <p><strong><span>Experience</span></strong></p><br> <ul> <li><span>8–12 years of progressive experience in credit management, credit risk, finance, or related fields.</span></li> <li><span>Minimum 3–5 years of leadership experience managing credit teams.</span></li> <li><span>Proven experience in credit policy development, credit analysis, customer risk assessment, and credit limit management.</span></li> <li><span>Experience working within a diversified or multi-business-unit environment is advantageous.&nbsp;</span></li> </ul> </div>

<p>About the Role: We are seeking a competent Site Engineer specializing in civil pipeline works for marine GRP (Glass Reinforced Plastic) pipe installations. The ideal candidate will be responsible for supervising the installation, testing, and commissioning of GRP pipelines in marine and offshore environments, ensuring compliance with project specifications, international standards, and safety requirements. Key Responsibilities: • Supervise and coordinate daily pipeline installation activities including trenching, pipe laying, jointing, lamination, and backfilling for marine GRP pipelines • Ensure all GRP pipe installation works comply with approved drawings, method statements, specifications, and international standards (ISO 14692, AWWA M45) • Monitor trench excavation, dewatering, pipe bedding, and backfilling operations in accordance with project requirements • Supervise GRP pipe jointing and lamination procedures including adhesive bonding, coupling installation, and flange bolting • Coordinate with survey teams for pipeline route alignment, setting out, and as-built verification • Conduct site inspections and quality checks to verify adherence to specifications, safety regulations, and environmental standards • Review and interpret isometric drawings, spool drawings, and pipeline alignment sheets • Prepare and submit inspection requests (RFIs), method statements, and risk assessments • Monitor material deliveries including GRP pipes, fittings, couplings, and consumables; ensure proper handling and storage • Liaise with clients, consultants, subcontractors, and QAQC teams for inspections and approvals • Maintain accurate daily records including progress reports, manpower, equipment usage, and material consumption • Enforce HSE protocols including permits, toolbox talks, PPE compliance, and emergency procedures • Assist in pre-commissioning and commissioning activities including hydrotesting, flushing, and pressure testing • Prepare test packs and maintain documentation for pipeline testing and handover • Report delays, technical issues, or incidents to the Project Manager or Construction Manager • Provide technical guidance to site supervisors, foremen, and pipeline installation crews</p><p>Qualifications & Experience: Bachelor's degree in Civil Engineering, Mechanical Engineering, or related field Minimum 5+ years of experience in pipeline installation, with specific experience in GRP/FRP piping for marine or offshore projects Strong knowledge of GRP pipe materials, jointing methods (adhesive bonded, coupling), and lamination procedures Familiarity with international standards including ISO 14692 (GRP piping for offshore applications) and AWWA M45 • Experience with marine pipeline installation methods including trenching, floating installation, or underwater pull-in • Proficiency in MS Office, AutoCAD, and project management software • Knowledge of hydrotesting, pressure testing, and pipeline commissioning procedures • Valid safety certifications (NEBOSH, IOSH, OSHA) preferred • Offshore survival certificates (BOSIET/HUET) if required • Fluency in English; Arabic or Hindi/Urdu is a plus Required Skills: • Strong technical knowledge of GRP pipeline installation in marine environments • Excellent supervision and coordination abilities • Attention to detail for quality and compliance • Good communication and report writing skills • Problem-solving for site and technical issues • Ability to work under pressure and meet project deadlines • Team collaboration with site staff, subcontractors, and management</p>

<p>We are seeking a knowledgeable and proactive Environmental Engineer to ensure that all marine construction, offshore, and infrastructure projects comply with environmental regulations and sustainability standards. The ideal candidate will be responsible for managing environmental impact assessments, monitoring programs, permitting, and providing technical guidance to project teams to minimize environmental risks. Key Responsibilities: • Develop, implement, and monitor Environmental Management Plans (EMP) and Construction Environmental Management Plans (CEMP) for marine and offshore projects • Conduct Environmental Impact Assessments (EIA) for project activities, identifying potential environmental impacts and developing mitigation measures • Ensure all project activities comply with local environmental laws, regulations (e.g., Ministry of Environment, EPA), and international standards (ISO 14001:2015) • Coordinate with regulatory authorities for environmental permits, licenses, and approvals including Consent to Operate (CTO) • Monitor and manage the impact of marine construction activities on ecosystems including coral reefs, mangroves, and marine fauna • Conduct water and sediment quality testing before, during, and after marine construction • Oversee waste management generated from marine construction projects including hazardous and non-hazardous waste • Participate in Environmental Risk Assessment workshops (ENVID) and maintain the Environmental Risk Register (ERR) • Review and endorse environmental studies including baseline surveys, modeling studies, and assessment reports • Provide technical environmental support across design, fabrication, construction, installation, and commissioning phases • Monitor contractor compliance with environmental requirements through audits, inspections, and performance reviews • Track and report environmental performance data including air emissions, water quality, waste management, and greenhouse gases • Develop and review key environmental plans including Waste Management Plans (WMP) and Oil Spill Response Plans • Liaise with clients, subcontractors, and regulatory bodies on environmental matters • Provide environmental training and awareness to project teams and contractors • Stay updated on environmental regulations and industry best practices</p><p>Qualifications & Experience: • Bachelor’s degree in Environmental Engineering, Chemical Engineering, Environmental Science, or related field • Minimum 5-8 years of experience in environmental engineering within marine construction, offshore, or oil & gas industries • Experience with offshore greenfield and brownfield projects is highly preferred • Strong knowledge of environmental regulations, permitting processes, and compliance requirements in the GCC region or relevant jurisdiction • Experience in Environmental Impact Assessment (EIA) across project lifecycles • Familiarity with ISO 14001:2015 environmental management standards • Proficiency in environmental monitoring and reporting tools • Valid offshore survival certificates (BOSIET/HUET) if required • Fluency in English; Arabic or Hindi/Urdu is a plus • Professional membership (e.g., IEMA, IAIA) is an advantage • Postgraduate degree in Environmental Engineering is preferred Required Skills: • Strong knowledge of environmental laws, regulations, and industry standards • Experience in environmental permitting and regulatory liaison • Understanding of marine and coastal ecosystems and environmental impact mitigation • Excellent analytical and problem-solving abilities • Strong communication and report writing skills • Ability to work independently and manage multiple priorities • Attention to detail for compliance and documentation • Team collboration with project, engineering, and HSE teams</p>

<p>About the Role: We are seeking a competent Site Engineer specializing in civil pipeline works for marine GRP (Glass Reinforced Plastic) pipe installations. The ideal candidate will be responsible for supervising the installation, testing, and commissioning of GRP pipelines in marine and offshore environments, ensuring compliance with project specifications, international standards, and safety requirements. Key Responsibilities: • Supervise and coordinate daily pipeline installation activities including trenching, pipe laying, jointing, lamination, and backfilling for marine GRP pipelines • Ensure all GRP pipe installation works comply with approved drawings, method statements, specifications, and international standards (ISO 14692, AWWA M45) • Monitor trench excavation, dewatering, pipe bedding, and backfilling operations in accordance with project requirements • Supervise GRP pipe jointing and lamination procedures including adhesive bonding, coupling installation, and flange bolting • Coordinate with survey teams for pipeline route alignment, setting out, and as-built verification • Conduct site inspections and quality checks to verify adherence to specifications, safety regulations, and environmental standards • Review and interpret isometric drawings, spool drawings, and pipeline alignment sheets • Prepare and submit inspection requests (RFIs), method statements, and risk assessments • Monitor material deliveries including GRP pipes, fittings, couplings, and consumables; ensure proper handling and storage • Liaise with clients, consultants, subcontractors, and QAQC teams for inspections and approvals • Maintain accurate daily records including progress reports, manpower, equipment usage, and material consumption • Enforce HSE protocols including permits, toolbox talks, PPE compliance, and emergency procedures • Assist in pre-commissioning and commissioning activities including hydrotesting, flushing, and pressure testing • Prepare test packs and maintain documentation for pipeline testing and handover • Report delays, technical issues, or incidents to the Project Manager or Construction Manager • Provide technical guidance to site supervisors, foremen, and pipeline installation crews</p><p>Qualifications & Experience: Bachelor's degree in Civil Engineering, Mechanical Engineering, or related field Minimum 5+ years of experience in pipeline installation, with specific experience in GRP/FRP piping for marine or offshore projects Strong knowledge of GRP pipe materials, jointing methods (adhesive bonded, coupling), and lamination procedures Familiarity with international standards including ISO 14692 (GRP piping for offshore applications) and AWWA M45 • Experience with marine pipeline installation methods including trenching, floating installation, or underwater pull-in • Proficiency in MS Office, AutoCAD, and project management software • Knowledge of hydrotesting, pressure testing, and pipeline commissioning procedures • Valid safety certifications (NEBOSH, IOSH, OSHA) preferred • Offshore survival certificates (BOSIET/HUET) if required • Fluency in English; Arabic or Hindi/Urdu is a plus Required Skills: • Strong technical knowledge of GRP pipeline installation in marine environments • Excellent supervision and coordination abilities • Attention to detail for quality and compliance • Good communication and report writing skills • Problem-solving for site and technical issues • Ability to work under pressure and meet project deadlines • Team collaboration with site staff, subcontractors, and management</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Commercial, Sales &amp; Brand Operations Manager – Kitchen Industry (Kuwait)</p><p>About the Company</p><p>We are a leading company in Kuwait specializing in the design, manufacturing, and installation of premium German kitchens, locally manufactured wooden kitchens, stainless steel kitchens, aluminum kitchens, wardrobes, interior fit-out solutions, and building materials.</p><p>We are seeking an exceptional <b>Commercial, Sales &amp; Brand Operations Manager</b> to lead the company's commercial growth, sales performance, brand development, and operational excellence.</p><p>Key Responsibilities</p><p>Commercial Leadership</p><ul><li>Develop and execute the company's commercial strategy to achieve sustainable growth and profitability.</li><li>Drive sales growth across retail, residential, corporate, and project sectors.</li><li>Build strategic partnerships with developers, consultants, architects, contractors, and key clients.</li><li>Identify new business opportunities and expand market share.</li></ul><p>Sales Management</p><ul><li>Lead, coach, and motivate the sales team to consistently exceed sales targets.</li><li>Establish KPIs, sales forecasts, budgets, and performance dashboards.</li><li>Monitor CRM activities, conversion rates, and customer pipelines.</li><li>Ensure exceptional customer experience from inquiry to project handover.</li></ul><p>Brand &amp; Marketing</p><ul><li>Develop and implement the company's branding and positioning strategy.</li><li>Manage digital marketing campaigns, social media, exhibitions, and promotional activities.</li><li>Coordinate with marketing agencies to maximize lead generation and return on investment (ROI).</li><li>Monitor competitors, pricing strategies, and market trends.</li></ul><p>Operations Management</p><ul><li>Coordinate closely with design, production, procurement, installation, and after-sales departments.</li><li>Improve operational efficiency, productivity, and quality standards.</li><li>Monitor project execution, delivery schedules, and customer satisfaction.</li><li>Ensure compliance with company procedures and quality management systems.</li></ul><p>Financial &amp; Business Performance</p><ul><li>Prepare annual business plans, budgets, and commercial forecasts.</li><li>Monitor profitability, gross margins, and operating expenses.</li><li>Analyze financial reports and recommend corrective actions.</li><li>Deliver monthly executive reports with measurable business outcomes.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's degree in Business Administration, Marketing, Architecture, Interior Design, Engineering, or a related field.</li><li>MBA is an advantage.</li><li>Minimum <b>7 years</b> of progressive experience in sales, commercial management, or business development.</li><li>At least <b>3 years</b> in a leadership role within the kitchen, furniture, interior fit-out, or building materials industry.</li><li>Previous experience in German kitchen brands is highly preferred.</li></ul><p>Technical Knowledge</p><ul><li>Strong understanding of German kitchens, wooden kitchens, stainless steel kitchens, aluminum kitchens, wardrobes, and interior finishing.</li><li>Knowledge of kitchen manufacturing processes and materials.</li><li>Ability to read architectural drawings and kitchen layouts.</li><li>Familiarity with design software such as Winner, AutoCAD, SketchUp, or similar.</li><li>Experience with ERP and CRM systems (Odoo, SAP, Microsoft Dynamics, Salesforce, or equivalent).</li></ul><p>Leadership Competencies</p><ul><li>Strategic thinking and business planning.</li><li>Commercial negotiation and contract management.</li><li>Team leadership, coaching, and performance management.</li><li>Strong analytical and financial decision-making skills.</li><li>Excellent communication and presentation abilities.</li><li>Results-oriented mindset with exceptional problem-solving capabilities.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Key Performance Indicators (KPIs)</p><ul><li>Revenue Growth.</li><li>Gross Profit Margin.</li><li>Sales Target Achievement.</li><li>Lead Conversion Rate.</li><li>Customer Satisfaction (CSAT).</li><li>Market Share Growth.</li><li>Brand Awareness.</li><li>Project Delivery Performance.</li><li>Team Productivity.</li><li>CRM Compliance.</li><li>Customer Retention.</li><li>Business Development Success.</li></ul><p>Requirements</p><ul><li>Currently residing in Kuwait or previous Kuwait market experience.</li><li>Valid driving license.</li><li>Fluent in English (Arabic is a strong advantage).</li></ul><p>Compensation</p><ul><li>Competitive salary based on qualifications and experience.</li><li>Performance-based bonus.</li><li>Sales commission.</li><li>Career growth opportunities.</li><li>Professional development and training.</li><li>Leadership role within a rapidly growing organization.</li></ul><p><br></p></div>

<p>We are seeking a knowledgeable and proactive Environmental Engineer to ensure that all marine construction, offshore, and infrastructure projects comply with environmental regulations and sustainability standards. The ideal candidate will be responsible for managing environmental impact assessments, monitoring programs, permitting, and providing technical guidance to project teams to minimize environmental risks. Key Responsibilities: • Develop, implement, and monitor Environmental Management Plans (EMP) and Construction Environmental Management Plans (CEMP) for marine and offshore projects • Conduct Environmental Impact Assessments (EIA) for project activities, identifying potential environmental impacts and developing mitigation measures • Ensure all project activities comply with local environmental laws, regulations (e.g., Ministry of Environment, EPA), and international standards (ISO 14001:2015) • Coordinate with regulatory authorities for environmental permits, licenses, and approvals including Consent to Operate (CTO) • Monitor and manage the impact of marine construction activities on ecosystems including coral reefs, mangroves, and marine fauna • Conduct water and sediment quality testing before, during, and after marine construction • Oversee waste management generated from marine construction projects including hazardous and non-hazardous waste • Participate in Environmental Risk Assessment workshops (ENVID) and maintain the Environmental Risk Register (ERR) • Review and endorse environmental studies including baseline surveys, modeling studies, and assessment reports • Provide technical environmental support across design, fabrication, construction, installation, and commissioning phases • Monitor contractor compliance with environmental requirements through audits, inspections, and performance reviews • Track and report environmental performance data including air emissions, water quality, waste management, and greenhouse gases • Develop and review key environmental plans including Waste Management Plans (WMP) and Oil Spill Response Plans • Liaise with clients, subcontractors, and regulatory bodies on environmental matters • Provide environmental training and awareness to project teams and contractors • Stay updated on environmental regulations and industry best practices</p><p>Qualifications & Experience: • Bachelor’s degree in Environmental Engineering, Chemical Engineering, Environmental Science, or related field • Minimum 5-8 years of experience in environmental engineering within marine construction, offshore, or oil & gas industries • Experience with offshore greenfield and brownfield projects is highly preferred • Strong knowledge of environmental regulations, permitting processes, and compliance requirements in the GCC region or relevant jurisdiction • Experience in Environmental Impact Assessment (EIA) across project lifecycles • Familiarity with ISO 14001:2015 environmental management standards • Proficiency in environmental monitoring and reporting tools • Valid offshore survival certificates (BOSIET/HUET) if required • Fluency in English; Arabic or Hindi/Urdu is a plus • Professional membership (e.g., IEMA, IAIA) is an advantage • Postgraduate degree in Environmental Engineering is preferred Required Skills: • Strong knowledge of environmental laws, regulations, and industry standards • Experience in environmental permitting and regulatory liaison • Understanding of marine and coastal ecosystems and environmental impact mitigation • Excellent analytical and problem-solving abilities • Strong communication and report writing skills • Ability to work independently and manage multiple priorities • Attention to detail for compliance and documentation • Team collboration with project, engineering, and HSE teams</p>

<p>About the Role: We are seeking an experienced and hands-on Site Supervisor to oversee daily marine construction activities including dredging, piling, rock filling, quay wall construction, and subsea pipeline support works. The ideal candidate will have strong supervisory skills, practical knowledge of marine operations, and the ability to manage site crews, equipment, and subcontractors to ensure safe and efficient project execution. Key Responsibilities: • Supervise daily marine construction activities including dredging, piling, rock dumping, quay wall construction, and pipeline support works • Manage site crews including foremen, operators, riggers, and general workers; assign tasks and monitor productivity • Ensure all activities comply with approved method statements, drawings, specifications, and safety standards • Coordinate with project engineers, superintendents, and subcontractors for smooth execution of marine works • Monitor marine plant and equipment including barges, excavators, cranes, tugs, and dredgers • Conduct daily pre-start inspections of equipment and ensure all machinery is in safe working condition • Enforce HSE protocols including permits, toolbox talks, PPE compliance, and emergency procedures • Monitor material deliveries including rock, aggregates, concrete, and steel; ensure proper handling and storage • Maintain accurate daily records including work progress, manpower, equipment usage, and materials consumed • Report delays, incidents, or technical issues to the Construction Manager or Project Engineer • Liaise with survey teams for positioning, bathymetry, and as-built verification • Ensure vessels and barges are properly moored, secured, and compliant with safety regulations • Coordinate with marine coordinators for vessel movements and logistics • Conduct quality inspections to ensure work meets project specifications • Participate in daily progress meetings and provide input on construction sequences • Mentor and guide junior staff and crew members • Ensure site housekeeping and organization at all times • Assist in preparing daily and weekly progress reports for project management</p><p>Qualifications & Experience: • Diploma or certificate in Civil Engineering, Marine Engineering, Nautical Science, or related field • Minimum 5-7 years of experience as a Site Supervisor in marine construction, dredging, or offshore projects • Strong knowledge of marine construction methods including piling, dredging, rock filling, concrete works, and subsea operations • Experience with marine equipment including barges, excavators, cranes, dredgers, and tugs • Understanding of safety regulations including SOLAS, MARPOL, and local marine requirements • Valid offshore safety certifications (BOSIET/HUET) preferred if working offshore • Familiarity with permit-to-work systems and risk assessment procedures • Proficiency in MS Office; knowledge of planning software is an advantage • Fluency in English; knowledge of Hindi/Urdu or Arabic is a plus • Valid driver's license is preferred Required Skills: • Strong leadership and team management abilities • Effective communication and coordination skills • Problem-solving for operational and technical issues • Attention to detail for quality and safety compliance • Ability to work under pressure and meet deadlines • Physical fitness for on-site work in marine environments • Ability to read and interpret construction drawings and specifications</p>

<p>About the Role: We are seeking an experienced and hands-on Site Supervisor to oversee daily marine construction activities including dredging, piling, rock filling, quay wall construction, and subsea pipeline support works. The ideal candidate will have strong supervisory skills, practical knowledge of marine operations, and the ability to manage site crews, equipment, and subcontractors to ensure safe and efficient project execution. Key Responsibilities: • Supervise daily marine construction activities including dredging, piling, rock dumping, quay wall construction, and pipeline support works • Manage site crews including foremen, operators, riggers, and general workers; assign tasks and monitor productivity • Ensure all activities comply with approved method statements, drawings, specifications, and safety standards • Coordinate with project engineers, superintendents, and subcontractors for smooth execution of marine works • Monitor marine plant and equipment including barges, excavators, cranes, tugs, and dredgers • Conduct daily pre-start inspections of equipment and ensure all machinery is in safe working condition • Enforce HSE protocols including permits, toolbox talks, PPE compliance, and emergency procedures • Monitor material deliveries including rock, aggregates, concrete, and steel; ensure proper handling and storage • Maintain accurate daily records including work progress, manpower, equipment usage, and materials consumed • Report delays, incidents, or technical issues to the Construction Manager or Project Engineer • Liaise with survey teams for positioning, bathymetry, and as-built verification • Ensure vessels and barges are properly moored, secured, and compliant with safety regulations • Coordinate with marine coordinators for vessel movements and logistics • Conduct quality inspections to ensure work meets project specifications • Participate in daily progress meetings and provide input on construction sequences • Mentor and guide junior staff and crew members • Ensure site housekeeping and organization at all times • Assist in preparing daily and weekly progress reports for project management</p><p>Qualifications & Experience: • Diploma or certificate in Civil Engineering, Marine Engineering, Nautical Science, or related field • Minimum 5-7 years of experience as a Site Supervisor in marine construction, dredging, or offshore projects • Strong knowledge of marine construction methods including piling, dredging, rock filling, concrete works, and subsea operations • Experience with marine equipment including barges, excavators, cranes, dredgers, and tugs • Understanding of safety regulations including SOLAS, MARPOL, and local marine requirements • Valid offshore safety certifications (BOSIET/HUET) preferred if working offshore • Familiarity with permit-to-work systems and risk assessment procedures • Proficiency in MS Office; knowledge of planning software is an advantage • Fluency in English; knowledge of Hindi/Urdu or Arabic is a plus • Valid driver's license is preferred Required Skills: • Strong leadership and team management abilities • Effective communication and coordination skills • Problem-solving for operational and technical issues • Attention to detail for quality and safety compliance • Ability to work under pressure and meet deadlines • Physical fitness for on-site work in marine environments • Ability to read and interpret construction drawings and specifications</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Assistant Product Manager for TV &amp; Audio plays a pivotal role in shaping our product offerings within the retail and wholesale sectors. This position is designed for individuals who are passionate about consumer electronics and are eager to contribute to a dynamic team. As part of our innovative company, you will have the opportunity to work closely with senior product managers and cross-functional teams to develop strategies that enhance our product lines and drive sales growth. Your insights and creativity will help us stay ahead in a competitive market.</p><p>In this role, you will not only manage product assortments but also engage in market analysis to identify trends and consumer preferences. The culture here is collaborative and encourages continuous learning, which means you will have access to training programs that will enhance your skills and knowledge in product management. This is an excellent opportunity for career growth, as you will have the chance to take on increasing responsibilities and contribute to strategic decision-making processes.</p><p>Moreover, as an Assistant Product Manager, you will be part of a team that values innovation and customer satisfaction. Your contributions will directly impact our product offerings and overall business performance. We are committed to fostering a supportive environment where your ideas are valued, and your professional development is prioritized. If you are ready to take the next step in your career and make a significant impact in the retail and wholesale industry, we invite you to apply and join us on this exciting journey.</p><p><b>Responsibilities:</b></p><ol><li>Assist in developing product strategies by conducting market research and analyzing consumer trends to ensure our TV &amp; Audio offerings meet customer needs and preferences.</li><li>Collaborate with the marketing team to create compelling promotional materials and campaigns that effectively communicate product benefits and drive sales.</li><li>Coordinate with suppliers and vendors to manage product inventory levels, ensuring timely availability and optimal stock levels to meet consumer demand.</li><li>Support the product launch process by preparing training materials for sales staff and ensuring they are well-equipped to communicate product features and benefits.</li><li>Monitor product performance metrics and gather feedback from customers to identify areas for improvement and inform future product development initiatives.</li><li>Assist in pricing strategies by analyzing competitor pricing and market positioning to ensure our products remain competitive and profitable.</li><li>Engage in cross-functional collaboration with design, engineering, and sales teams to ensure product specifications align with consumer expectations and market trends.</li><li>Participate in regular team meetings to share insights and updates on product performance, fostering a culture of transparency and teamwork.</li><li>Contribute to the continuous improvement of product management processes by suggesting enhancements based on industry best practices and personal experience.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong analytical skills to evaluate market data and consumer trends effectively.</li><li>Excellent communication skills for collaborating with cross-functional teams and stakeholders.</li><li>Proficient in project management tools to manage timelines and deliverables efficiently.</li><li>Ability to conduct market research and competitive analysis to inform product strategies.</li><li>Creative problem-solving skills to address challenges and identify opportunities in product management.</li><li>Understanding of retail and wholesale dynamics to align product offerings with market demand.</li><li>Familiarity with digital marketing strategies to effectively promote products and engage customers.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p><span><span><span><span><span><span>Responsible for developing the knowledge and skills of a company’s workforce. Ensure that the workforce can meet its current and future business objectives, and deliver quality products and services that meet customers’ needs. By developing skills and helping individuals reach their potential, trainer helps to build employee satisfaction, making it easier for company to attract and retain a quality workforce. He is responsible for managing, designing, developing, coordinating and conducting all training programmes across SCM operations. </span></span></span></span></span></span></p><br> <br><br>Job Responsibilities <br><ul> <li>Plan, direct and conduct overall training programme for employees working with SCM.</li> <li>Carry out new starter Novice MHE training</li> <li>Carry out MHE operator refresher training</li> <li>Support the wider business units with MHE training as required</li> <li>Carry out Defensive driving training</li> <li>Carry out Staff Inductions</li> <li>Carry out First Aid and Fire awareness training for staff as required.</li> <li>Attend monthly site safety meeting and update on all matters relating to operator MHE training</li> <li>Set goals, priorities and broad objectives for staff MHE training in collaboration with line managers and employees in order to reduce the cost, severity and frequency of accidents.</li> <li>Facilitate in providing training sessions, develop appropriate objectives and ensure achievement for the same.</li> <li>Coordinate the safety activities of all safety and training personnel to ensure maximum benefit across the company.</li> <li>To be involved in investigating MHE incidents and accidents</li> <li>Evaluate and review operating procedures and Safety precautions to minimise the potential for accident and injury.</li> <li>Supervise and participate in accident/ incident investigations.</li> <li>Ensure optimum level of customer satisfaction and compile all feedback to analyse work of employees.</li> <li>Co-ordinate with line managers and supervisors to assess the training needs of individual departments.</li> <li>Should evaluate the competency level of individual trainees to enable him work with employees with different knowledge and skill levels.</li> <li>Manage and maintain in-house training facilities and equipment.</li> <li>Research and recommend new training methods.</li> <li>Assess training effectiveness to ensure incorporation of taught skills techniques into employees work behaviour.</li> </ul> <br><br>Candidate Requirements <br><ul> <li>Proven work experience as a Trainer or similar role (coordinator/ facilitator).</li> <li>Must be a MHE operative, with a recommended minimum 2 years experience.</li> <li>Multi- skilled trainer who can deliver courses for a wide range of MHE.&nbsp;</li> <li>Proven ability to complete full training cycle (assess and analyse needs, develop learning objectives, design and develop training programme, coordinate, monitor and evaluate).</li> <li>Strong communication skills, preferably bilingual with English and Arabic.</li> <li>Excellent Interpersonal, written and verbal communication skills.</li> <li>Good organisational and self-management skills</li> <li>Administrative skills to manage training programmes.</li> <li>Competencies in MS Office and Presentation Skills.</li> <li>Skill in analysing and organising information to develop, evaluate and improve safety and training programmes.</li> <li>Ability to identify training needs and to facilitate and/ or provide training programme to meet those needs, and to conduct training on a variety of subjects (MHE operator training, Defensive driving, First Aid, Customer care etc).</li> <li>Ability to communicate effectively, clearly, and concisely with individuals and groups, both orally and in writing.</li> <li>Ability to work under pressures of time constraints and conflicting demands.</li> <li>Degree/ or Diploma or equivalent is required, but will accept a combination of education and prior experience.</li> <li>Candidate with MHE instructor certification is preferred</li> <li>4-5 years experience in a professional logistics warehousing environment.</li> </ul> <br><br>Education <br><p>Diploma or Bachelor's Degree</p><br><br><br>. <br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>The Supervisor is fully responsible for driving sales and profitability to meet pre-set business targets, accountable for sound store operations and staff development. The role focuses on leading the store’s team in alignment with business strategies, in which all are responsible for providing customers with high level of service. The Store Manager is fully accountable to provide friendly work environment, and ensures employees’ development through coaching and mentoring.</p><br> <br><br>Job Responsibilities <br><p><strong>Sales</strong></p><br> <ul> <li>Manages and leads staff in achieving location targets</li> <li>Drives sales activities to achieve targets in cash, credit, warranties &amp; accessories</li> <li>Ensures proper implementation of promotional activities to support higher sales results</li> <li>Ensures adequate involvement of store team in analyzing sales data to maximize business results</li> <li>Follows up with supervisors, section heads and sales staff on individual achievements</li> <li>Assists sales staff in completing difficult sales transactions</li> </ul> <p><strong>Operations</strong></p><br> <ul> <li>Plans and prepares work schedules and assigns employees to specific duties, manages break periods, working hours, sick leaves, and vacations;</li> <li>Inspects merchandise to ensure it is correctly priced and displayed</li> <li>Requests and suggests product range/variety and maintain stock levels</li> <li>Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines</li> <li>Secures merchandise by implementing security systems and measures.</li> <li>Reports to the Sales Manager on showroom operations, performance and resource</li> <li>Ensures all store’s activities in alignment with organizational policies &amp; procedures.</li> <li>Maintains cost control measures in alignment with business objectives.</li> <li>Ensures adequate level of merchandise and supplies through coordination with relevant departments</li> <li>Ensure sending perpetual count to group control on monthly bases</li> <li>Completes store operational requirements by scheduling and assigning employees through finger prints system</li> <li>Maintains adequate store’s manpower according to budget</li> <li>Conducting yearly appraisals and performance reviews with development plans.</li> <li>Conduct store’s checklists</li> <li>Provides constant coaching, mentoring and training for all store staff</li> <li>Ensures providing safe &amp; secured work environment</li> <li>Ensures all store documents and licenses are valid and up-to-date</li> <li>Ensures sound housekeeping</li> <li>Ensures employee awareness of safety and emergency procedures.</li> <li>Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.</li> <li>Utilizes resources to obtain customer feedback regarding own and competition product and price information including conducting market visits, reports results to management for action</li> <li>Accountable for accurate stock counts and inventory results.</li> </ul> <p><u><strong>Customer Service</strong></u></p><br> <ul> <li>Provides exceptional customer service and ensure the employees also provide the same level of service.</li> <li>Handles and follows on customer’s complaints and inquires;</li> <li>Interacts with customers to ensure the quality of services provided.</li> <li>Ensures reviewing store’s CSI results and takes necessary actions</li> </ul> <br><br>Candidate Requirements <br><p><u><strong>Cont. Job Responsibilities</strong></u></p><br> <p><strong>Talent Development</strong></p><br> <ul> <li>Trains staff on Alghanim policy and procedures, and job roles</li> <li>Ensures compliance of employees with established location security, sales, cleanliness and record keeping procedures and systems</li> <li>Assesses and identifies store staff performance and training needs</li> <li>Develops, inspires, motivates and provides coaching and mentoring to all store staff</li> <li>Ensures employees’ commitment to organizational objectives.</li> <li>Implement training programs for new joiners.</li> <li>Runs and manages in-house product knowledge activities.</li> </ul> <p><u><strong>Candidate Requirement</strong></u></p><br> <ul> <li>Overall 3+ years of experience in Sanitary/Tiles Retail&nbsp;</li> <li>Strong English and Arabic language capabilities</li> <li>Good communication skills</li> </ul><br><br>Education <br>Bachelor’s Degree<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>Creative Children International School is seeking a highly qualified and experienced School Principal. The successful candidate will serve as the academic and administrative head of the school, providing visionary leadership across all educational, therapeutic, and operational functions. This role demands a principled educator and strategic leader who is deeply committed to inclusive education and to the holistic development of every student in their care.<br></span><br><span>Key Responsibilities:</span><span>Academic &amp; Curriculum Leadership:</span></span><ul><li><span>Oversee the development, delivery, and continuous improvement of the school curriculum in alignment with Common Core standards and MoE requirements.</span></li><li><span>Ensure all teaching and learning practices are evidence-based, differentiated, and adapted to meet the diverse needs of students with varying abilities and conditions.</span></li><li><span>Monitor classroom instruction and therapy sessions through regular observation, providing constructive feedback and professional guidance to staff.</span></li><li><span>Lead the design, review, and quality assurance of all Individual Education Plans (IEPs), ensuring they are implemented consistently and reviewed on schedule.</span></li><li><span>Promote a culture of high expectations, academic rigour, and student-centred learning across all year groups and programmes.</span></li></ul><span>Operational &amp; Administrative Leadership:</span><ul><li><span>Manage the day-to-day operations of the school, ensuring a safe, structured, and well-resourced environment for students, staff, and visitors</span></li><li><span>Develop and manage the school budget in collaboration with the finance team, ensuring responsible allocation of resources aligned with strategic priorities.</span></li><li><span>Oversee student admissions, enrolment, and placement processes in accordance with school policy and MoE guidelines.</span></li><li><span>Maintain accurate and up-to-date records for all students, staff, and school operations in compliance with regulatory and data protection requirements.</span></li><li><span>Coordinate school timetabling, staffing structures, and resource allocation to maximise operational efficiency and educational effectiveness.</span></li></ul><span>Staff Leadership &amp; Development:</span><ul><li><span>Recruit, induct, and retain high-calibre teaching &amp; therapeutic staff, in line with the school's staffing requirements and values</span></li><li><span>Conduct regular performance appraisals, set clear professional development objectives, and deliver structured feedback to all direct reports</span></li><li><span>Design and implement a comprehensive professional development calendar that addresses both individual and whole-school training needs</span></li><li><span>Foster a positive, inclusive, and collaborative school culture in which all staff feel valued, supported, and accountable.</span></li><li><span>Address staff performance concerns in a timely, fair, and legally compliant manner in coordination with the HR department.</span></li></ul><span>Student Welfare &amp; Safeguarding:</span><ul><li><span>Serve as the Designated Safeguarding Lead (DSL) or ensure a qualified DSL is appointed and supported in accordance with school policy and regulatory requirements.</span></li><li><span>Maintain a school environment that prioritises the physical, emotional, psychological, and social well-being of every student.</span></li><li><span>Oversee the implementation and continuous review of behavioural intervention frameworks, ensuring approaches are positive, evidence-based, and individualised.</span></li><li><span>Manage and debrief all student incidents, behavioural crises, and safeguarding concerns in accordance with established protocols</span></li><li><span>Collaborate with families and external professionals, including therapists, psychologists, and medical practitioners, to provide holistic student support.</span></li></ul><span>Family &amp; Community Engagement:</span><ul><li><span>Develop and maintain open, respectful, and productive relationships with parents and guardians, ensuring they are active partners in their child's educational journey.</span></li><li><span>Facilitate regular parent meetings, IEP review conferences, and school events that support family involvement and community trust.</span></li><li><span>Communicate school updates, policies, and student progress clearly and consistently through appropriate channels in both English and Arabic</span></li><li><span>Represent Stellar Education at external events, professional networks, and regulatory meetings as required.</span></li></ul><span>Compliance &amp; Regulatory Affairs:</span><ul><li><span>Ensure the school operates in full compliance with all applicable Kuwait Ministry of Education regulations, school accreditation standards, and internal governance policies.</span></li><li><span>Lead the preparation for and response to MoE inspections, accreditation reviews, and any external audits.</span></li><li><span>Maintain up-to-date knowledge of legislative and regulatory developments affecting special needs education in Kuwait and communicate implications to the leadership team.</span></li><li><span>Ensure all documentation, reporting, and data management systems meet required standards and deadlines.</span></li></ul><span>General Duties:</span><ul><li><span>Contribute to Stellar Education's wider strategic planning, senior leadership meetings, and whole-school initiatives as a member of the leadership team.</span></li><li><span>Prepare and submit regular reports on school performance, student outcomes, staffing, and operational matters to the Board or Senior Management as required.</span></li><li><span>Uphold and model the values, policies, and professional standards of Stellar Education at all times.</span></li><li><span>Undertake any additional duties reasonably requested by the Senior Management team in line with the scope of the role.</span></li></ul><span>Departmental Goals:</span><ul><li><span>Achieve full alignment of all academic and therapeutic programmes with the Ministry of Education (MoE) Kuwait regulations and international best practices in special needs education.</span></li><li><span>Attain measurable year-on-year improvements in student learning outcomes, behavioural progress, and developmental milestones across all programme levels.</span></li><li><span>Establish the school as a centre of excellence for inclusive education within Kuwait, recognised by families, regulatory bodies, and the wider educational community.</span></li><li><span>Build and sustain a high-performing, multidisciplinary team through structured professional development, performance management, and a culture of continuous improvement.</span></li><li><span>Develop and maintain robust systems for IEP design, implementation, monitoring, and review that are consistent, evidence-based, and family-centred.</span></li><li><span>Strengthen partnerships with parents, therapists, external agencies, and community stakeholders to create a cohesive support ecosystem for every student.</span></li></ul><span>Individual Goals:</span><ul><li><span>Lead the school with integrity, visibility, and a clear educational vision that is understood and embraced by all staff, students, and families.</span></li><li><span>Complete a structured school self-evaluation within the first term and present a School Improvement Plan (SIP) aligned with Stellar Education's strategic objectives.</span></li><li><span>Establish individual performance development plans for all direct reports within the first 60 days of appointment.</span></li><li><span>Monitor and review student IEPs on a termly basis, ensuring that goals are ambitious, measurable, and responsive to each student's evolving needs.</span></li><li><span>Maintain a minimum compliance rating in all MoE inspections and internal audits conducted during the academic year</span></li><li><span>Represent the school at senior leadership forums, parent advisory meetings, and community engagement events as a credible and approachable ambassador for Stellar Education.</span></li></ul><br><span>Requirements</span><p><b>Education:</b> Master's degree in Special Education, Psychology, or a closely related field<br></p><br><p><b>Experience:</b> 3–5 years of progressive leadership experience within a Special Needs educational environment<br></p><br><p><b>Language:</b> Bilingual proficiency in English and Arabic (essential)<br></p><br><p><b>Certification:</b> Valid school leadership or educational administration certification (required)<br></p><br>Core Competencies<br><p>Common Core Curriculum | IEP Development &amp; Oversight | Multidisciplinary Team Leadership | Behavioural Intervention | MoE Compliance | Parent &amp; Community Engagement | Crisis Management | Curriculum Design | Strategic Planning | Staff Performance Management | Data-Driven Decision Making | Inclusive Education Frameworks<br></p><br><br><span>Benefits<b>Competitive Tax-Free Salary:</b> Commensurate with market standards and your level of experience.<br><br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>MAIN PURPOSE OF JOB</p><p>To manage teams to undertake the development and implementation of Proposals and Tenders and build partnerships with</p><p>clients to meet needs and objectives in order to facilitate the securing of new and future projects for the Company.</p><p>JOB OBJECTIVES</p><p>1. To ensure that scope is clearly identified and complied with in respect to commercial, technical &amp;amp; contractual</p><p>requirements.</p><p>2. To identify and develop alliances with Engineering Consultants and to meet with clients, represent the Company at</p><p>pre-tender meetings for tender clarification, negotiation and optimization of work scope.</p><p>3. To understand and identify the scope, terms and conditions of the Request for Proposal (RFP) and determine the risks</p><p>and contingencies through structured risk analysis and to manage the delivery of Proposals that meet the objectives of</p><p>the RFP.</p><p>4. To review developed estimates based on historical data, take offs, vendors, subcontract proposals, site conditions,</p><p>client’s expectations and requirements.</p><p>5. To manage teams to develop tenders and bids for future work for the Company and to directly ensure all tender and</p><p>contract development activities are in accordance with company procedures</p><p>6. To contribute data to recommendation of Bid / No Bid based on schedule restraints, incompatibility with strategic</p><p>objectives, risk profiles and advise Department management on proposal status, bidding strategy and price</p><p>7. To coordinate work with operations and other support services to develop direction and guidelines for preliminary and</p><p>final operations Project Execution Plan (PEP) to ensure schedules, critical milestones and procurement deliverables are</p><p>met, according to tender requirements</p><p>8. To interface with EPC contractors, PMC contractors and Sub contractors on scope and pricing issues as a</p><p>representative of the Company and to develop and hand over to Operations complete packages to build awarded</p><p>projects including budget</p><p>9. To prioritize and determine existing and future resources and personnel requirements in order to meet current and</p><p>projected workloads and demands.</p><p>10. To review tender documentation and identify the key elements of the proposal in accordance with Company policies &amp;amp;</p><p>procedures and commercial best practice</p><p>11. To communicate efficiently and effectively with the Department Manager as required to bring clarity to new proposals</p><p>12. To thoroughly review estimates and costs with the Department Manager prior to a proposal being submitted</p><p>13. To submit authorised Technical and Commercial proposals to clients including the applicable list of deviations in the</p><p>clients&amp;#39; required format</p><p>14. To maintain up-to-date knowledge regarding the execution efficiency and difficulties faced by current Company</p><p>projects for use in future tenders</p><p>15. To maintain up-to-date commercial knowledge of the local market including, tender results and competitor price levels</p><p>16. To invite quotations and offers &amp;amp; prepare technical comparison for all offers from Suppliers and Subcontractors and to</p><p>select one of them.</p><p>17. To clarify doubts in tenders through written communication with client for any missing information.</p><p>18. To Prepare &amp;amp; Estimate man-hours, deployment schedules, equipment required &amp;amp; project schedule for the project by</p><p>discussing with clients, vendors, personnel in other departments or Construction Engineers.</p><p>19. To prepare and maintain a directory of suppliers, contractors &amp;amp; sub-contractors</p><p>ESSENTIAL WORK ACTIVITIES</p><p> Reviewing / Evaluating  Assessing / Evaluating</p><p> Planning  Problem Solving / Designing</p><p> Representing / Selling  Integrating / Coding / Estimating</p><p> Controlling / Directing  Checking</p><p>SAFETY AND QUALITY RESPONSIBILITIES</p><p> Maintain standards of safety and comply with Company’s Health, Safety and Environment</p><p>Management System requirements.</p><p> Take reasonable care of own health and safety and that of others in the workplace.</p><p> Follow and maintain Company Standards of Quality in accordance with Company Quality</p><p>System requirements</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>EDUCATION, SKILLS AND EXPERIENCE</p><p>Essential:</p><p> A Bachelor’s Degree in an Engineering discipline.</p><p> Leadership &amp; Supervision</p><p> Business Management</p><p> Project Management</p><p> Quality Assurance</p><p> Safety Management</p><p> Data Analysis</p><p> Risk Assessment</p><p> Tendering, proposal and contract development</p><p> Codes and Practices</p><p> Planning</p><p> Knowledge of Approval cycle</p><p> 13 to 15 Years of Work Experience as a multi discipline Engineer / Project Manager with experience in EPC Project</p><p>Management, Tendering and contracts, Business Admin and Management</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Senior IT Engineer – Telephony &amp; Contact Center Solutions is responsible for designing, implementing, supporting, and optimizing enterprise telephony and contact center solutions. The role combines pre-sales consulting, solution architecture, deployment leadership, and post-implementation support activities.</p><p>The successful candidate will possess hands-on expertise with Avaya, Cisco, and Mitel platforms, strong contact center and IVR capabilities, application integration knowledge, and the ability to engage customers throughout the solution lifecycle from requirements gathering to production support.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Telephony &amp; Contact Center Solutions</b></p><ul><li>Design, configure, implement, and support Avaya, Cisco, and Mitel telephony platforms.</li><li>Deploy and manage contact center solutions including voice, IVR, reporting, call recording, workforce optimization, and omnichannel components.</li><li>Design and develop IVR call flows based on customer business requirements.</li><li>Perform telephony migrations, upgrades, and infrastructure modernization projects.</li><li>Conduct root cause analysis and performance optimization of telephony environments.</li><li>Support SIP, VoIP, gateways, SBCs, and unified communications platforms.</li></ul><p><b>System Integration</b></p><ul><li>Integrate contact center platforms with: </li><li>Oracle Databases</li><li>Microsoft SQL Server</li><li>CRM applications</li><li>Enterprise APIs</li><li>Third-party business systems</li><li>Develop and troubleshoot integrations using: </li><li>Java</li><li>Python</li><li>PL/SQL</li><li>REST/SOAP APIs</li><li>Support application servers including Tomcat and GlassFish.</li></ul><p><b>Infrastructure &amp; Platform Support</b></p><ul><li>Troubleshoot Linux, Solaris, and Windows Server environments.</li><li>Perform backup, restoration, disaster recovery, and business continuity activities.</li><li>Monitor system stability, utilization, and performance metrics.</li><li>Ensure high availability and operational readiness of mission-critical systems.</li></ul><p><b>Pre-Sales &amp; Solution Consulting</b></p><ul><li>Analyze customer requirements and participate in solution discovery workshops.</li><li>Review and interpret: </li><li>RFPs</li><li>RFQs</li><li>Tenders</li><li>Technical specifications</li><li>Prepare: </li><li>Technical proposals</li><li>Compliance matrices</li><li>Solution architectures</li><li>Scope of work documents</li><li>Bill of Quantities (BOQ)</li><li>Costing and sizing recommendations</li><li>Coordinate with vendors for: </li><li>Licensing</li><li>BoM validation</li><li>Technical clarifications</li><li>Pricing support</li><li>Define project assumptions, exclusions, dependencies, deviations, and risks.</li><li>Take ownership of complete proposal submissions.</li></ul><p><b>Project Delivery &amp; Deployment</b></p><ul><li>Lead on-site implementations and customer deployments.</li><li>Develop migration and cutover plans.</li><li>Execute installation, configuration, integration, and testing activities.</li><li>Conduct: </li><li>FAT</li><li>SAT</li><li>UAT</li><li>Go-Live activities</li><li>Provide production support during critical implementation windows.</li><li>Manage post-production stabilization and knowledge transfer activities.</li></ul><p><b>Customer &amp; Stakeholder Management</b></p><ul><li>Act as technical lead during customer meetings and workshops.</li><li>Communicate effectively with business users, IT teams, vendors, and project stakeholders.</li><li>Manage customer expectations throughout pre-sales and project delivery phases.</li><li>Provide executive-level technical presentations and demonstrations.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p><b>Required Qualifications</b></p><p><b>Education</b></p><ul><li>Bachelor's Degree in Computer Engineering, Information Technology, Telecommunications, or a related discipline.</li></ul><p><b>Experience</b></p><ul><li>7+ years of experience in Enterprise Telephony and Contact Center Solutions.</li><li>Proven experience in both pre-sales and implementation roles.</li><li>Experience delivering projects within Kuwait or GCC markets is preferred.</li></ul><p><br></p><p><b>Technical Skills</b></p><p><b>Telephony Platforms</b></p><ul><li>Avaya Aura</li><li>Avaya Contact Center</li><li>Cisco Unified Communications Manager (CUCM)</li><li>Cisco Contact Center</li><li>Mitel Telephony Solutions</li><li>SIP and VoIP Technologies</li></ul><p><b>Contact Center Technologies</b></p><ul><li>IVR Design and Development</li><li>Call Recording Solutions</li><li>Workforce Management</li><li>Multi-channel Contact Centers</li><li>Reporting and Analytics</li></ul><p><b>Databases</b></p><ul><li>Oracle Database</li><li>Microsoft SQL Server</li><li>PL/SQL Programming</li></ul><p><b>Programming &amp; Integration</b></p><ul><li>Java</li><li>Python</li><li>REST APIs</li><li>SOAP APIs</li><li>System Integration Technologies</li></ul><p><b>Operating Systems</b></p><ul><li>Linux</li><li>Solaris</li><li>Windows Server</li></ul><p><b>Application Servers</b></p><ul><li>Apache Tomcat</li><li>GlassFish</li></ul><p><b>Infrastructure</b></p><ul><li>TCP/IP Networking</li><li>SIP Trunking</li><li>Session Border Controllers (SBC)</li><li>High Availability Solutions</li><li>Backup &amp; Recovery</li></ul><p><br></p><p><b>Preferred Industry Experience</b></p><p>Experience delivering solutions for:</p><ul><li>Banking &amp; Financial Services</li><li>Telecommunications</li><li>Oil &amp; Gas</li><li>Government</li><li>Aviation / Airlines</li><li>Large Enterprise Contact Centers</li></ul><p><br></p><p><b>Behavioral Competencies</b></p><ul><li>Strong customer-facing skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to work under pressure during critical production incidents.</li><li>Strong analytical and problem-solving skills.</li><li>Commercial and business awareness.</li><li>Ability to balance pre-sales, project delivery, and support responsibilities.</li><li>Team leadership and mentoring capability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Successful project delivery within scope and timeline.</li><li>Proposal win rate and customer satisfaction.</li><li>System uptime and service availability.</li><li>Incident resolution within SLA.</li><li>Successful UAT and Go-Live completion.</li><li>Customer feedback and stakeholder satisfaction.</li><li>Quality and accuracy of technical proposals.</li><li>Revenue contribution through pre-sales support.</li></ul><p><b>Preferred Certifications</b></p><ul><li>Avaya Certified Professional (ACP)</li><li>Cisco CCNP Collaboration</li><li>Cisco Contact Center Certifications</li><li>ITIL Foundation</li><li>Oracle Database Certifications</li><li>Microsoft Certifications</li><li>PMP or PRINCE2 (Preferred)</li></ul><p>This JD aligns well with a <b>Kuwait System Integrator (SI) / Enterprise Solutions Provider</b> environment where the resource is expected to handle <b>Pre-Sales (30%) + Deployment/Support (70%)</b> and work directly with enterprise customers in banking, telecom, oil &amp; gas, and airline sectors.</p><p><br></p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>The checker is responsible for ensuring that all goods are delivered to showrooms in order and on time. Also responsible for carrying out store transfers and returns back to warehouse including HU and materials as and when required.</p><br> <br><br>Job Responsibilities <br><p>Responsibilities include but are not limited to: &nbsp;<br> 1.&nbsp;&nbsp; &nbsp;Checker to come to Jahra warehouse at allotted time.<br> 2.&nbsp;&nbsp; &nbsp;Checker to be aware of the showroom he will be catering to and likewise wait at the dock for that particular showroom.<br> 3.&nbsp;&nbsp; &nbsp;Once item is picked, warehouse packer to be available at the allotted dock for that particular showroom &nbsp;for packing the goods and checker to assist him in the task<br> 4.&nbsp;&nbsp; &nbsp;Checker to pack the items in HU (roll cages / pallets) once the warehouseman confirms item packed in RF device (scanned).<br> 5.&nbsp;&nbsp; &nbsp;Items to be stacked in roll cages as per best practices and checker to ensure no item is damaged once packing completed in good order. In case of damages witnessed prior to packing, checker to inform the warehouseman for providing another pc without damages and warehouseman to oblige.<br> 6.&nbsp;&nbsp; &nbsp;Once packing is completed, checker to approach the warehouse documentation team for preparation of the packing list roll cage wise and creation of sts along with gate pass.<br> 7.&nbsp;&nbsp; &nbsp;Checker along with driver to ensure truck is sealed by security prior to dispatch.<br> 8.&nbsp;&nbsp; &nbsp;On reaching showroom, checker to ensure showroom security opens seal after confirming seal intact along with showroom storekeeper.<br> 9.&nbsp;&nbsp; &nbsp;Checker to offload all cargoes from truck in presence of showroom security and storekeeper.<br> 10.&nbsp;&nbsp; &nbsp;Checker to ensure each piece is scanned one at a time by showroom personnel and likewise ensure all items are checked, delivered and received by the storekeeper both physically and in system. Piece by piece all items to be transferred to another roll cage and checked which will avoid discrepancies.<br> 11.&nbsp;&nbsp; &nbsp;Checker to obtain sign of the storekeeper responsible and likewise ensure discrepancy form too is acknowledged by both parties.<br> 12.&nbsp;&nbsp; &nbsp;In case of discrepancies, checker to once again check thoroughly all items and confirm the discrepancy. In case of actual discrepancy, checker to request the storekeeper to reverse the item in case of damage or shortage and provide sts copy along with marking the same on the discrepancy form.<br> 13.&nbsp;&nbsp; &nbsp;On completion of the replenishment process, checker to collect all the HU and ensure it is returned back to Jahra warehouse the same day for re utilization the following day.<br> 14.&nbsp;&nbsp; &nbsp;Checker to proceed for further tasks allocated to him by his superiors and complete them successfully. &nbsp;&nbsp;<br> &nbsp;</p><br> <br><br>Candidate Requirements <br><p>•&nbsp;&nbsp; &nbsp;Should be eager to learn and impart knowledge.<br> •&nbsp;&nbsp; &nbsp;Matching resources to business needs to ensure the best possible business outcome.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Possessing a thorough understanding of customer needs and expectations in this case EL BU.<br> •&nbsp;&nbsp; &nbsp;Good communication skills.<br> •&nbsp;&nbsp; &nbsp;A logical and empathetic approach to problem solving.<br> •&nbsp;&nbsp; &nbsp;Positive attitude with a ‘can do’ approach when working under pressure.<br> &nbsp;</p><br> <br><br>Education <br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><ol> </ol> <p>Key Responsibilities</p> <p>1. IT Strategy, Governance and Presidential Advisory</p> <ul> <li>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</li> <li>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026 2030 KPIs and the WSCUC accreditation evidence requirements</li> <li>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration &amp; Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</li> <li>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</li> <li>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</li> <li>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</li> </ul> <p><br></p> <p>Reporting Departments (If Applicable)</p> <ul> <li>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</li> <li>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</li> <li>Cybersecurity &amp; Data Governance Lead: information security, data governance standards, and compliance</li> </ul> <p> <br> </p> <p>Minimum Qualifications: </p> <p>Education</p> <ul> <li>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</li> <li>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</li> </ul> <p> <br> </p> <p>Experience</p> <ul> <li>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</li> <li>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</li> <li>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</li> <li>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</li> <li>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</li> <li>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</li> </ul> <p> <br> </p> <p>Technical Knowledge</p> <ul> <li>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</li> <li>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</li> <li>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</li> <li>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</li> <li>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</li> <li>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</li> </ul> <p> <br> </p> <p>Leadership and Interpersonal Competencies</p> <ul> <li>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</li> <li>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</li> <li>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</li> <li>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</li> </ul> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Dean School of Education</p> <p> </p> <p>Classification: Executive / Academic Leadership<br>Reports To: Vice President for Academic Affairs (VPAA)<br> <br>About The American International University</p> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p> <p> </p> <p>For more information, visit: www.aiu.edu.kw </p> <p> </p> <p>School of Education Profile</p> <p>The School of Education prepares future educators, educational leaders, and professionals through excellence in teaching, research, innovation, and community engagement. The School is committed to developing graduates who demonstrate professional competence, ethical leadership, critical thinking, and a commitment to lifelong learning. Through strong partnerships with schools, educational organisations, and the wider community, the School contributes to the advancement of education in Kuwait and beyond.</p> <p> </p> <p>Scope of Work</p> <p>The Dean of the School of Education provides strategic, academic, and administrative leadership to advance the School's mission of excellence in teaching, research, and community engagement. The Dean is responsible for academic planning, curriculum development, faculty leadership, student success, quality assurance, accreditation, budgeting, and resource management. The role fosters research, innovation, and partnerships with educational institutions and industry while ensuring compliance with institutional policies and accreditation standards to support the School's continued growth and academic excellence while promoting excellence in teaching, educational research, innovation, international collaboration, and student success</p> <p> </p> <p>Key Responsibilities</p> <ul> <li>Provide overall leadership and management for the School of Education, including oversight of full-time and adjunct faculty, academic programs, and administrative operations.</li> <li>Lead the development, implementation, and continuous improvement of curricula and academic programs to ensure excellence in teaching, learning, and alignment with national and international educational standards.Manage the School s budget, resource allocation, and strategic planning.</li> <li>Drive faculty recruitment, mentoring, performance review, and professional development.</li> <li>Promote a culture of research and scholarship across the School; support faculty and student research activities.</li> <li>Establish and maintain an Education Advisory Board comprising representatives from schools, educational organisations, government agencies, and relevant professional bodies to ensure programmes remain aligned with national priorities and professional expectations.</li> <li>Lead and coordinate accreditation efforts and quality assurance activities (institutional and programmatic), including familiarity with American accreditation frameworks and lead and coordinate institutional and programme accreditation activities, ensuring compliance with applicable national and international quality assurance and accreditation standards (e.g. CAEP, AAQEP or equivalent where appropriate).</li> <li>Ensure the School s website and public communications accurately reflect programs, achievements, and student opportunities.</li> <li>Foster industry and community partnerships, internships, and experiential learning opportunities for students.</li> <li>Represent the School in university leadership meetings and contribute to institution-wide strategic initiatives.</li> <li>Manage the School's budget, resource allocation, strategic planning, and operational performance.</li> <li>Lead the development of new academic programmes and specialisations.</li> <li>Promote external funding and research partnerships.</li> <li>Support postgraduate programme development.</li> <li>Foster innovation in teaching, digital learning, and educational technologies.</li> <li>Build partnerships with schools, ministries, and international universities.</li> <li>Contribute actively to the University's strategic planning, institutional effectiveness, student recruitment, faculty development and internationalisation initiatives.</li> </ul> <p> </p> <p>Reporting Departments (If Applicable)</p> <ul> <li>Faculty within the School of Education</li> <li>Administrative and program support staff</li> </ul> <p> </p> <p>Minimum Qualifications: </p> <p>The ideal candidate shall demonstrate experience in professional and academic positions, as well as a strong record in teaching and outstanding academic achievements at the international level. The successful candidate will demonstrate sustained scholarly achievement through internationally recognised research, publications, conference participation, and professional engagement., in addition to possessing the following degrees, qualifications, and professional experience:</p> <p> </p> <ul> <li>Earned PhD from a recognised university in Education or a closely related discipline.</li> </ul> <ul> <li>Appointment at the rank of Full Professor or eligibility for appointment at that rank.</li> <li>An internationally recognised record of teaching, research, scholarly publications, research supervision and academic leadership appropriate for appointment as Full Professor.</li> <li>Demonstrated senior academic leadership experience, preferably as Dean, Associate Dean, Head of School or Department Chair.</li> <li>A clear vision for developing higher education in general and for the School in particular.</li> <li>Full familiarity with the credit hour and academic year (semester) system.</li> <li>Distinguished managerial experience in the affairs of higher education, preferably at the level of a college dean in a reputable university.</li> <li>Demonstrated experience with institutional and programme accreditation, quality assurance, assessment, curriculum review and continuous improvement.</li> <li>Acumen in the area of human resources and administrative and financial concepts, practices, policies, and procedures.</li> <li><br></li></ul> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><ol> </ol> <p> </p> <p>Key Responsibilities:</p> <p>Rankings Strategy and Data Submission</p> <ul> <li>Develop and maintain AIU's annual Rankings Action Plan, a structured, data-driven roadmap for improving position across all active and target ranking systems, updated each October for Board review</li> <li>Manage all data submissions to QS World University Rankings, QS Stars, Times Higher Education (THE) World and Impact Rankings, Webometrics Ranking of World Universities, and UI GreenMetric, ensuring submissions are complete, accurate, and filed before agency deadlines</li> <li>Maintain detailed, up-to-date knowledge of the methodology, data definitions, indicators, and weighting of every active ranking system in AIU's portfolio; monitor changes to methodology and adjust data strategy accordingly</li> <li>Build and maintain the AIU Rankings Data Repository, the single authoritative source of record for all data submitted to external ranking agencies, maintained in a format that enables year-on-year comparison and audit</li> <li>Coordinate with the Institutional Research Office, Registrar, Library, HR, and VP Academic Affairs to collect, verify, and validate all data elements required for ranking submissions</li> <li>Ensure that all data submitted to ranking agencies is accurate, reproducible, and consistent with data published on AIU's public website, no figure may be submitted to a ranking body that cannot be independently verified</li> </ul> <p> <br> </p> <p>Institutional Benchmarking and Competitive Intelligence</p> <ul> <li>Design and implement an annual benchmarking programme comparing AIU's performance against defined peer groups across Kuwait, the GCC, and internationally, covering student outcomes, faculty productivity, research output, employability, and student-to-faculty ratios</li> <li>Produce the Annual Benchmarking Report for the President, a structured, visual, decision-ready analysis showing AIU's relative position, trajectory, and priority improvement areas</li> <li>Monitor peer institution rankings, accreditation status, programme offerings, and strategic developments, providing the President with quarterly competitive intelligence briefs</li> <li>Identify the specific ranking indicators where AIU has the highest potential for near-term improvement and develop targeted action plans in coordination with the relevant VP or Dean</li> <li>Represent AIU's position accurately in all external comparisons and marketing materials, ensuring no benchmarking claim is made without verified, methodologically sound data</li> </ul> <p> <br> </p> <p>Academic Reputation and Visibility</p> <ul> <li>Lead AIU's response to the QS and THE academic reputation surveys, coordinating with the President, VPAA, and Deans to identify and engage Kuwaiti, GCC, and international academics who are familiar with AIU's work</li> <li>Lead AIU's response to the QS employer reputation survey, working with VP Engagement &amp; External Relations and Career Services to engage Kuwait and GCC employers who hire AIU graduates</li> <li>Manage and continuously improve AIU's Webometrics profile, overseeing institutional web presence, digital publication of research outputs, and online visibility of faculty and research activity</li> <li>Work with the AVP Research &amp; Innovation to ensure all AIU research publications are indexed in Scopus and Web of Science under the correct institutional affiliation, preventing data loss that would otherwise cost AIU citation metrics</li> <li>Manage AIU's institutional profiles on all ranking agency platforms, QS Top Universities, THE World University Rankings, Scopus Institutions, Google Scholar, keeping information current and complete<br> </li> </ul> <p> <br> </p> <p>Strategy Alignment and Internal Reporting</p> <ul> <li>Serve as the primary point of contact between AIU and all ranking agencies, maintaining professional relationships with QS, THE, and Webometrics account managers</li> <li>Present the Annual Rankings Progress Report to the Board of Trustees alongside the RISE Strategy KPI review, demonstrating measurable movement on ranking indicators</li> <li>Advise the President, VPAA, and Deans on the ranking implications of institutional decisions, including faculty hiring, research investment, program development, and student recruitment strategy</li> <li>Coordinate with the Accreditation Liaison Officer to ensure that ranking data submissions are consistent with WSCUC self-study data, no gap or contradiction between accreditation and ranking evidence</li> <li>Contribute to the Annual Institutional Effectiveness Report the rankings and benchmarking.</li> <li>Train and brief faculty, administrators, and Deans on ranking methodologies, what each indicator measures, and what faculty behavior, particularly in research and publication directly affects AIU's ranking position</li> </ul> <p> </p> <p>Reporting Departments (If Applicable)</p> <p> </p> <p>Minimum Qualifications: </p> <p>Education</p> <ul> <li>Terminal degree (PhD or equivalent doctorate) from an accredited institution, preferably in higher education management, educational measurement, data science, institutional research, information science, or a related field</li> <li>Master's degree holders with exceptional and directly relevant ranking agency experience may be considered at the discretion of the President</li></ul></div></section>