Quality Control Manager Jobs in Kuwait

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><ol> </ol> <p> </p> <p>Key Responsibilities:</p> <p>Rankings Strategy and Data Submission</p> <ul> <li>Develop and maintain AIU's annual Rankings Action Plan, a structured, data-driven roadmap for improving position across all active and target ranking systems, updated each October for Board review</li> <li>Manage all data submissions to QS World University Rankings, QS Stars, Times Higher Education (THE) World and Impact Rankings, Webometrics Ranking of World Universities, and UI GreenMetric, ensuring submissions are complete, accurate, and filed before agency deadlines</li> <li>Maintain detailed, up-to-date knowledge of the methodology, data definitions, indicators, and weighting of every active ranking system in AIU's portfolio; monitor changes to methodology and adjust data strategy accordingly</li> <li>Build and maintain the AIU Rankings Data Repository, the single authoritative source of record for all data submitted to external ranking agencies, maintained in a format that enables year-on-year comparison and audit</li> <li>Coordinate with the Institutional Research Office, Registrar, Library, HR, and VP Academic Affairs to collect, verify, and validate all data elements required for ranking submissions</li> <li>Ensure that all data submitted to ranking agencies is accurate, reproducible, and consistent with data published on AIU's public website, no figure may be submitted to a ranking body that cannot be independently verified</li> </ul> <p> <br> </p> <p>Institutional Benchmarking and Competitive Intelligence</p> <ul> <li>Design and implement an annual benchmarking programme comparing AIU's performance against defined peer groups across Kuwait, the GCC, and internationally, covering student outcomes, faculty productivity, research output, employability, and student-to-faculty ratios</li> <li>Produce the Annual Benchmarking Report for the President, a structured, visual, decision-ready analysis showing AIU's relative position, trajectory, and priority improvement areas</li> <li>Monitor peer institution rankings, accreditation status, programme offerings, and strategic developments, providing the President with quarterly competitive intelligence briefs</li> <li>Identify the specific ranking indicators where AIU has the highest potential for near-term improvement and develop targeted action plans in coordination with the relevant VP or Dean</li> <li>Represent AIU's position accurately in all external comparisons and marketing materials, ensuring no benchmarking claim is made without verified, methodologically sound data</li> </ul> <p> <br> </p> <p>Academic Reputation and Visibility</p> <ul> <li>Lead AIU's response to the QS and THE academic reputation surveys, coordinating with the President, VPAA, and Deans to identify and engage Kuwaiti, GCC, and international academics who are familiar with AIU's work</li> <li>Lead AIU's response to the QS employer reputation survey, working with VP Engagement &amp; External Relations and Career Services to engage Kuwait and GCC employers who hire AIU graduates</li> <li>Manage and continuously improve AIU's Webometrics profile, overseeing institutional web presence, digital publication of research outputs, and online visibility of faculty and research activity</li> <li>Work with the AVP Research &amp; Innovation to ensure all AIU research publications are indexed in Scopus and Web of Science under the correct institutional affiliation, preventing data loss that would otherwise cost AIU citation metrics</li> <li>Manage AIU's institutional profiles on all ranking agency platforms, QS Top Universities, THE World University Rankings, Scopus Institutions, Google Scholar, keeping information current and complete<br> </li> </ul> <p> <br> </p> <p>Strategy Alignment and Internal Reporting</p> <ul> <li>Serve as the primary point of contact between AIU and all ranking agencies, maintaining professional relationships with QS, THE, and Webometrics account managers</li> <li>Present the Annual Rankings Progress Report to the Board of Trustees alongside the RISE Strategy KPI review, demonstrating measurable movement on ranking indicators</li> <li>Advise the President, VPAA, and Deans on the ranking implications of institutional decisions, including faculty hiring, research investment, program development, and student recruitment strategy</li> <li>Coordinate with the Accreditation Liaison Officer to ensure that ranking data submissions are consistent with WSCUC self-study data, no gap or contradiction between accreditation and ranking evidence</li> <li>Contribute to the Annual Institutional Effectiveness Report the rankings and benchmarking.</li> <li>Train and brief faculty, administrators, and Deans on ranking methodologies, what each indicator measures, and what faculty behavior, particularly in research and publication directly affects AIU's ranking position</li> </ul> <p> </p> <p>Reporting Departments (If Applicable)</p> <p> </p> <p>Minimum Qualifications: </p> <p>Education</p> <ul> <li>Terminal degree (PhD or equivalent doctorate) from an accredited institution, preferably in higher education management, educational measurement, data science, institutional research, information science, or a related field</li> <li>Master's degree holders with exceptional and directly relevant ranking agency experience may be considered at the discretion of the President</li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a high-caliber <b>Financial Director</b> to lead the financial strategy, control, and reporting of our client’s operations at the Assoufid site in Morocco. This executive role goes far beyond accounting—it's a strategic position that demands leadership across budgeting, investor relations, taxation, and multi-entity financial operations.&nbsp;</p><p>&nbsp;</p><p>You'll play a critical role in shaping financial governance and business decision-making as they scale operations locally and internationally.</p><p><br></p><p>1. Strategic Finance &amp; Leadership</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Drive long-term financial planning aligned with business strategy</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee capital budgeting, performance metrics, and risk management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop financial and tax strategies, lead treasury and investor relations</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Serve as a financial advisor to the Executive Director and senior management</p><p>&nbsp;</p><p>2. Governance, Compliance &amp; Internal Controls</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with Moroccan and IFRS accounting standards</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain robust systems of internal controls and audit readiness</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee legal, tax, and corporate governance matters across entities</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Document and enforce accounting policies and procedures</p><p>&nbsp;</p><p>3. Operational Finance &amp; Team Management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead all finance operations across accounting, reporting, and treasury</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design an optimal org structure within the finance function</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervise financial operations of subsidiaries and foreign entities</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage outsourced functions and vendor relationships</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>4. Transaction Oversight</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure timely processing of AP, AR, payroll, and debt servicing</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead financing activities, including debt/equity arrangements</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate financial records, reconciliations, and documentation systems</p><p>&nbsp;</p><p>5. Reporting &amp; Decision Support</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Issue accurate and timely financial statements and dashboards</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead budget planning and forecasting processes</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze variances and report on operational KPIs and performance drivers</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support commercial decisions, capital investments, pricing, and negotiations</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate the preparation of corporate annual reports and investor materials</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Open to Moroccan nationals</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in Finance or Accounting (mandatory)</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advanced qualifications preferred: CPA, CFA, CMA, Expert Compatible, MBA</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A legal background is a plus</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fluent in English and French (written and verbal)</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;15+ years of experience, with 5+ years in senior executive finance, audit, or banking roles</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in real estate, and preferably with Big 4 external audit background</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deep knowledge of Moroccan financial reporting and IFRS</p><p>&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a high-caliber <b>Financial Director</b> to lead the financial strategy, control, and reporting of our client’s operations at the Assoufid site in Morocco. This executive role goes far beyond accounting—it's a strategic position that demands leadership across budgeting, investor relations, taxation, and multi-entity financial operations.&nbsp;</p><p>&nbsp;</p><p>You'll play a critical role in shaping financial governance and business decision-making as they scale operations locally and internationally.</p><p><br></p><p>1. Strategic Finance &amp; Leadership</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Drive long-term financial planning aligned with business strategy</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee capital budgeting, performance metrics, and risk management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop financial and tax strategies, lead treasury and investor relations</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Serve as a financial advisor to the Executive Director and senior management</p><p>&nbsp;</p><p>2. Governance, Compliance &amp; Internal Controls</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with Moroccan and IFRS accounting standards</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain robust systems of internal controls and audit readiness</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee legal, tax, and corporate governance matters across entities</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Document and enforce accounting policies and procedures</p><p>&nbsp;</p><p>3. Operational Finance &amp; Team Management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead all finance operations across accounting, reporting, and treasury</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design an optimal org structure within the finance function</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervise financial operations of subsidiaries and foreign entities</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage outsourced functions and vendor relationships</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>4. Transaction Oversight</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure timely processing of AP, AR, payroll, and debt servicing</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead financing activities, including debt/equity arrangements</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate financial records, reconciliations, and documentation systems</p><p>&nbsp;</p><p>5. Reporting &amp; Decision Support</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Issue accurate and timely financial statements and dashboards</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead budget planning and forecasting processes</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze variances and report on operational KPIs and performance drivers</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support commercial decisions, capital investments, pricing, and negotiations</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate the preparation of corporate annual reports and investor materials</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Open to Moroccan nationals</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in Finance or Accounting (mandatory)</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advanced qualifications preferred: CPA, CFA, CMA, Expert Compatible, MBA</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A legal background is a plus</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fluent in English and French (written and verbal)</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;15+ years of experience, with 5+ years in senior executive finance, audit, or banking roles</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in real estate, and preferably with Big 4 external audit background</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deep knowledge of Moroccan financial reporting and IFRS</p><p>&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><p><b>Key Responsibilities</b></p><br><p>Responsibilities are organized across six core leadership pillars:</p><br><p><b>1. Strategic Leadership</b></p><br><ul><li>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</li><li>Expand market and client wallet share; broaden the client solutions portfolio across all segments</li><li>Navigate a complex matrix environment, aligning stakeholders across competing priorities</li><li>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</li><li>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</li><li>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</li></ul><p><b>2. Business &amp; Revenue Growth</b></p><br><ul><li>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</li><li>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</li><li>Oversee the end-to-end Services business, including sales, product, operations and technology teams</li><li>Work closely with the Services Operations Head to advance the business agenda</li><li>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</li><li>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</li></ul><p><b>3. Client Engagement</b></p><br><ul><li>Serve as the primary client engagement head for all Services business across the three markets</li><li>Generate active, senior-level client interactions and build strategic, long-term client relationships</li><li>Deploy optimal service solutions tailored to client needs across all segments and business lines</li><li>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</li><li>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</li><li>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</li></ul><p><b>4. Risk &amp; Governance</b></p><br><ul><li>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</li><li>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</li><li>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</li><li>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</li><li>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</li><li>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</li></ul><p><b>5. Stakeholder &amp; External Engagement</b></p><br><ul><li>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</li><li>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</li><li>Represent Citi externally at industry associations, forums, congresses, conferences and committees</li><li>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</li><li>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</li></ul><p><b>6. People &amp; Culture</b></p><br><ul><li>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</li><li>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</li><li>Develop the next generation of Services leadership within the organization</li><li>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</li><li>Engage employees meaningfully in the broader business strategy and organizational direction</li><li>Foster a strong control environment and risk-aware culture at all levels of the team</li></ul><p><b>What We're Looking For</b></p><br><p><b>Essential Requirements</b></p><br><p>Candidates must be able to demonstrate the following:</p><br><ul><li><b>15+ years</b>&nbsp;of work experience in the financial services industry, including&nbsp;<b>10+ years</b>&nbsp;at a senior managerial level</li><li><b>Deep transaction banking expertise</b>&nbsp;— cash management, trade services and/or custody products</li><li><b>Proven success</b>&nbsp;leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&amp;L)</li><li><b>Strong risk and governance track record</b>&nbsp;— credit, operational, conduct and compliance risk management</li><li><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</li><li><b>Strong Balance Sheet understanding</b>&nbsp;and familiarity with risk and finance frameworks at a legal entity level</li><li><b>Experience managing dynamic, diverse and cross-functional teams</b>&nbsp;across geographies</li><li><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</li><li><b>Executive-level communication skills</b>&nbsp;— written and verbal, for internal and external audiences including regulators, clients and senior management</li><li><b>Fluency in English</b>&nbsp;(both written and verbal).</li><li><b>University degree</b>&nbsp;(Bachelor's minimum required)</li></ul><p><b>Preferred &amp; Advantageous Experience</b></p><br><p>The following experience would strengthen a candidate's profile:</p><br><ul><li>Prior&nbsp;<b>GCC or broader MEA market experience</b>&nbsp;in a senior Services or transaction banking leadership role</li><li><b>Master's degree</b>&nbsp;in Business, Finance or a related field</li><li><b>Arabic language proficiency</b>&nbsp;(spoken and/or written)</li><li><b>Digital transformation and fintech engagement</b>&nbsp;experience within a financial institution</li><li><b>Established regulatory relationships</b>&nbsp;with GCC central banks, supervisors or government institutions</li><li><b>Legal Vehicle governance experience</b>&nbsp;and familiarity with managing a banking legal entity</li><li><b>Track record of gaining Senior Management buy-in</b>&nbsp;for and executing country-level growth strategies</li></ul><p><b>Skills &amp; Competencies</b></p><br><p><b>Why This Role? Development &amp; Career Value</b></p><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><p><b>What you will gain:</b></p><br><ul><li><b>Multi-market franchise leadership</b>&nbsp;— Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</li><li><b>Regulatory &amp; governance expertise</b>&nbsp;— Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</li><li><b>Innovation &amp; digital agenda</b>&nbsp;— Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</li><li><b>Senior leadership network</b>&nbsp;— Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</li><li><b>Integrative thinking development</b>&nbsp;— Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</li><li><b>Career acceleration</b>&nbsp;— A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</li></ul><b><i>Location flexibility:</i></b><i>&nbsp;This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Jumeirah and the Hotel:&nbsp;</strong></span></span></p><br><p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p><br><p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p><br><p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p><br><p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p><br><p><span><span><strong>About the Job:</strong></span></span></p><br><p>An opportunity has arisen for <strong>Associate Director of Sales</strong> to join <strong>Sales&nbsp;</strong>at Jumeirah Messilah Beach. The main duties and responsibilities of this role are:</p><br><ul><li><p><span>Responsible for achieving the assigned financial targets set by the Management</span></p><br></li><li><p><span>Managing business inquiries for (individual and groups bookings), conference &amp; events, food and beverage, outside catering and any other revenue center request</span></p><br></li><li><p><span>Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay.</span></p><br></li><li><p><span>Collaborate with internal &amp; external contacts/colleagues to ensure the utmost experience possible to own guests</span></p><br></li><li><p><span>Ensure achievement of the financial targets under assigned accounts/sector</span></p><br></li><li><p><span>Maintain and develop close business relationship with institutions</span></p><br></li><li><p><span>Educate and update contacts on product and services</span></p><br></li><li><p><span>Report sales activities on daily basis using the company’s standard reporting tools</span></p><br></li><li><p><span>Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results</span></p><br></li><li><p><span>Monitor the market closely and report to news, happenings and market changes with direct effect on business</span></p><br></li></ul><p><span><span><strong>About You:</strong></span></span></p><br><ul><li>Should have&nbsp;2-year minimum experience in same role&nbsp;in a five-star hotel.</li><li><p>Excellent communication, interpersonal and relationship skills</p><br></li><li><p>Excellent analytical skills</p><br></li><li><p>Ability to work in a fast-paced environment</p><br></li><li><p>Principled negotiating skills</p><br></li></ul><p><span><span><strong>About the Benefits:</strong></span></span></p><br><p><span><span>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position: </span><span>Director, Office of Faculty Affairs (OFA)</span><br></p><br> <p><span>Classification:</span> &nbsp;Director Level<br><span>Reports To:</span> Vice President for Academic Affairs</p><br> <p><span>About The American International University</span></p><br> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br> <p>Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br> <p>The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty.</p><br> <p>The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching &amp; Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities.</p><br> <p>The Office complements—but does not replace—the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness.</p><br> <p><span>The Office carries four interconnected institutional mandates:</span></p><br> <p><span>1. Faculty Success &amp; Engagement</span></p><br> <p>Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support.</p><br> <p><span>2. Academic Career Development &amp; Recognition</span></p><br> <p>Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth.</p><br> <p><span>3. Academic Policies &amp; Shared Governance</span></p><br> <p>Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development.</p><br> <p><span>4. Institutional Excellence &amp; Faculty Effectiveness</span></p><br> <p>Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission.</p><br> <p><span>Scope of Work</span></p><br> <p>The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance.</p><br> <p>The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission.</p><br> <p>The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities.</p><br> <p>This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Success and Academic Engagement</span></p><br> <ul> <li>Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle.</li> <li>Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty.</li> <li>Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching &amp; Learning.</li> <li>Promote interdisciplinary collaboration among faculty across schools.</li> <li>Develop programmes supporting faculty engagement and institutional belonging.</li> <li>Coordinate faculty networking events, retreats, academic forums, and engagement initiatives.</li> <li>Support faculty wellbeing through collaboration with relevant institutional offices.</li> <li>Facilitate communication between Academic Affairs and faculty.</li> <li>Serve as an accessible resource for faculty seeking guidance on academic policies and procedures.</li> <li>Promote an inclusive, respectful, and collaborative academic culture.</li> <li>Coordinate faculty recognition and appreciation initiatives.</li> <li>Support retention of high-performing faculty through engagement initiatives.</li> <li>Develop institutional faculty engagement and satisfaction surveys.</li> <li>Analyse institutional trends affecting faculty wellbeing and engagement.</li> <li>Coordinate faculty leadership retreats.</li> <li>Coordinate communities of academic practice.</li> <li>Support international faculty transition and integration.</li> <li>Develop faculty wellbeing initiatives.</li> <li>Promote cross-school collaboration.</li> <li>Coordinate annual faculty engagement programmes.</li> </ul> <p><span>2. Academic Policies and Faculty Governance</span></p><br> <ul> <li>Develop, maintain, and periodically review faculty-related academic policies.</li> <li>Maintain the AIU Faculty Handbook.</li> <li>Coordinate policy implementation across all schools.</li> <li>Ensure consistent interpretation and application of faculty academic policies.</li> <li>Support Faculty Council operations.</li> <li>Coordinate faculty committee appointments.</li> <li>Support elections to Faculty Council and other academic committees.</li> <li>Promote shared governance across Academic Affairs.</li> <li>Develop policy guidance documents.</li> <li>Advise Deans and Department Chairs on policy interpretation.</li> <li>Coordinate institutional consultation during policy development.</li> <li>Benchmark policies against international best practice.</li> <li>Review governance structures to ensure effectiveness.</li> <li>Promote faculty participation in institutional decision-making.</li> <li>Maintain the institutional Faculty Policy Repository.</li> <li>Coordinate annual review of the Faculty Handbook.</li> <li>Develop faculty policy guidance notes.</li> <li>Support Faculty Council strategic planning.</li> <li>Coordinate faculty consultations during policy revisions.</li> </ul> <p><span>3. Faculty Career Development and Academic Progression</span></p><br> <ul> <li>Coordinate institutional promotion processes.</li> <li>Coordinate academic rank assignment and review.</li> <li>Coordinate promotion committees.</li> <li>Develop guidance relating to promotion expectations.</li> <li>Coordinate academic leadership development programmes.</li> <li>Identify emerging academic leaders.</li> <li>Support succession planning.</li> <li>Coordinate sabbatical recommendations.</li> <li>Coordinate research leave recommendations.</li> <li>Coordinate distinguished appointments.</li> <li>Coordinate emeritus appointments.</li> <li>Coordinate visiting scholar appointments.</li> <li>Promote continuous academic career development.</li> <li>Monitor institutional promotion outcomes.</li> <li>Benchmark promotion practices internationally.</li> <li>Develop institutional leadership development pathways.</li> <li>Coordinate Department Chair orientation.</li> <li>Support Associate Dean leadership development.</li> <li>Monitor promotion success rates.</li> <li>Support faculty preparing promotion portfolios.</li> </ul> <p><span>4. </span><span>Faculty Academic Excellence</span></p><br> <ul> <li>Collaborate with the Centre for Teaching &amp; Learning regarding faculty development priorities.</li> <li>Identify institutional faculty development needs.</li> <li>Promote excellence in teaching, scholarship, and service.</li> <li>Encourage interdisciplinary collaboration.</li> <li>Promote international academic engagement.</li> <li>Coordinate academic recognition programmes.</li> <li>Promote faculty awards.</li> <li>Encourage innovation in academic practice.</li> <li>Support leadership development.</li> <li>Monitor institutional trends affecting faculty success.</li> <li>Coordinate institutional teaching awards jointly with the Centre for Teaching &amp; Learning.</li> <li>Promote participation in professional associations.</li> <li>Encourage educational innovation.</li> <li>Promote academic leadership development.</li> <li>Support institutional academic excellence initiatives.</li> </ul> <p><span>5. Faculty Recognition and Community Building</span></p><br> <ul> <li>Coordinate annual faculty awards.</li> <li>Develop recognition programmes.</li> <li>Celebrate faculty achievements.</li> <li>Coordinate promotion celebrations.</li> <li>Publicise faculty accomplishments.</li> <li>Support faculty appreciation events.</li> <li>Strengthen institutional culture.</li> <li>Foster collegiality.</li> <li>Promote faculty engagement.</li> <li>Encourage cross-school collaboration.</li> </ul> <p><span>6. Strategic Leadership and Institutional Partnerships</span></p><br> <ul> <li>Advise the VPAA on institutional faculty matters.</li> <li>Collaborate with Human Resources regarding recruitment planning, appointments, onboarding, contracts, and employment-related matters.</li> <li>Collaborate with the Centre for Teaching &amp; Learning regarding faculty development.</li> <li>Collaborate with Graduate Studies regarding graduate supervision and postgraduate faculty support.</li> <li>Collaborate with the Office of Research regarding research development initiatives.</li> <li>Collaborate with the Registrar regarding workload information and academic records.</li> <li>Collaborate with Quality Assurance and the Accreditation Liaison Officer regarding accreditation evidence.</li> <li>Represent AIU externally in matters relating to faculty affairs.</li> <li>Support institutional strategic planning.</li> <li>Lead special projects assigned by the VPAA.</li> <li>Prepare annual reports on faculty affairs.</li> <li>Develop KPIs measuring faculty success and institutional effectiveness.</li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li> <li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above.</li> <li>Associate Professor or Professor preferred.</li> </ul> <p><span>Experience</span></p><br> <ul> <li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li> <li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li> <li>Experience developing and implementing faculty-related academic policies and procedures.</li> <li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li> <li>Human Resources, and senior administrators.</li> <li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li> <li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li> <li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li> </ul> <p><span>Technical and Professional Knowledge</span></p><br> <ul> <li>Comprehensive understanding of faculty affairs administration in higher education.</li> <li>Knowledge of academic governance principles and shared governance models.</li> <li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li> <li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li> <li>Understanding of faculty workload models and academic staffing principles.</li> <li>Knowledge of faculty lifecycle management from an academic perspective.</li> <li>Familiarity with faculty information systems and institutional reporting.</li> <li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li> <li>Understanding of higher education policy development and institutional governance.</li> <li>Familiarity with American-model higher education systems is highly desirable.</li> </ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br> <ul> <li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li> <li>Exceptional interpersonal, communication, and relationship-building skills.</li> <li>Strong diplomacy and conflict resolution skills.</li> <li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li> <li>Excellent organisational, analytical, and project management abilities.</li> <li>Ability to facilitate collaboration across multiple academic and administrative units.</li> <li>Commitment to shared governance, transparency, fairness, and collegiality.</li> <li>Ability to balance institutional priorities with faculty interests.</li> <li>Excellent written communication skills, including policy writing and report preparation.</li> <li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li> <li>Commitment to continuous improvement and evidence-based decision-making.</li> <li>Cultural awareness and ability to work effectively within an international university environment.</li> <li>High ethical standards, sound judgement, and professional integrity.</li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li> <li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li> <li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li> <li>Experience working within an American-model university.</li> <li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li> <li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li> <li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li> <li>Evidence of scholarly achievement and active engagement in higher education leadership.</li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br> <p>1. A current curriculum vitae.</p><br> <p>2. A cover letter (maximum three pages) addressing the following questions:</p><br> <ul> <li>Describe your philosophy of faculty success and explain how an Office of Faculty Affairs contributes to institutional excellence.</li> <li>Describe an initiative you have led that strengthened faculty engagement, academic governance, mentoring, promotion, or faculty development.</li> <li>How would you establish a collaborative relationship between the Office of Faculty Affairs, Human Resources, the Centre for Teaching &amp; Learning, the Office of Graduate Studies, and the Deans to support faculty throughout their academic careers?</li> </ul> <p>3. A statement of leadership philosophy (maximum one page) describing your approach to shared governance, faculty engagement, and academic leadership.</p><br> <p>4. Contact details for three professional referees, including at least two senior academic leaders familiar with your work in academic administration or faculty affairs.</p><br> <p>The selection process will include a structured interview with the Vice President for Academic Affairs and a presentation outlining the candidate's vision for establishing a high-performing Office of Faculty Affairs that supports AIU's RISE Strategy, institutional effectiveness, and WSCUC accreditation.</p><br> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to com</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Director of Institute of Private Training Classification: Senior Administrative and Academic Leadership- Director Level Reports To: VP for university engagements About The American International University American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society. AIU is executing its RISE Strategy 2PHONE_NUMBER, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda. For more information, visit: www.aiu.edu.kw Department Profile The Institute for Private Training (IPT) is responsible for designing, developing, and delivering executive education, professional development, customized corporate training, consultancy services, and workforce development programmes. IPT collaborates with government entities, private sector organizations, international institutions, and professional associations to deliver high-quality learning solutions that address national priorities and industry needs. The Institute plays a strategic role in strengthening AIU's engagement with external stakeholders, diversifying institutional revenue, enhancing professional education, and supporting the University's contribution to national human capital development. Scope of Work The Director of the Institute for Private Training (IPT) provides strategic leadership for AIU's executive education, professional development, and workforce development initiatives. Reporting to the Vice President for University Engagements, the Director is responsible for developing and implementing the Institute's strategic vision, expanding its portfolio of professional training and executive education programmes, ensuring operational excellence, and driving sustainable business growth. Working in close collaboration with the Partnership Office under the Office of the Vice President for University Engagements, the Director will identify, establish, and strengthen strategic partnerships with government entities, private sector organizations, international universities, professional associations, and industry leaders. These partnerships will support the co-development of executive education programmes, customized corporate training, professional certifications, consultancy services, applied research initiatives, and other collaborative activities that advance AIU's strategic objectives and contribute to Kuwait Vision 2035. The Director will lead business development activities, identify emerging market opportunities, oversee programme quality and financial performance, promote innovation in executive education, and position IPT as a leading provider of professional training and lifelong learning within Kuwait and the GCC region. Key Responsibilities Develop and implement the strategic plan for the Institute for Private Training in alignment with AIU's RISE Strategy and Kuwait Vision 2035. Lead the growth and development of executive education, professional development, customized corporate training, consultancy services, and lifelong learning initiatives. Develop sustainable business strategies to increase institutional revenue through executive education, corporate training, professional certification programmes, and strategic partnerships. Work closely with the Partnership Office to establish and strengthen collaborations with government entities, private sector organizations, international universities, accreditation bodies, and professional organizations. Identify emerging workforce development needs and design innovative programmes that respond to market demand. Lead the development, implementation, quality assurance, and continuous improvement of executive education and professional training programmes. Expand AIU's portfolio of internationally recognized professional certifications and executive education offerings. Prepare annual business plans, operational plans, budgets, and key performance indicators to ensure sustainable institutional growth. Monitor programme quality, client satisfaction, financial performance, and operational effectiveness using measurable performance indicators. Promote innovation, digital learning, artificial intelligence applications, and emerging technologies within executive education and professional training. Represent AIU and IPT at national, regional, and international events, conferences, and professional forums to enhance institutional visibility and establish new strategic opportunities. Collaborate with AIU's academic schools, research centers, and administrative departments to develop interdisciplinary professional education programmes. Ensure compliance with all relevant University policies and applicable regulatory and quality assurance requirements Reporting Departments (If Applicable) Institute for Private Training (IPT) Coordinator Minimum Qualifications: Education Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred. Experience Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Minimum Qualifications:</b></p><p><b>Education</b> Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred.</p><p><b>Experience</b> Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives. Experience leading multidisciplinary teams and working with senior executives, government officials, and external stakeholders.</p><p><b>Technical Knowledge</b> Strategic planning and institutional development. Executive education and professional training management. Business development and partnership management. Programme design and quality assurance. Budgeting and financial management. Digital learning platforms and emerging educational technologies. Performance management and KPI development.</p><p><b>Skills and Competencies</b> Proven leadership and people management skills with the ability to lead multidisciplinary teams and foster a high-performance culture. Excellent knowledge of private training, professional development, and continuing education best practices. Excellent written and verbal communication skills in English; Arabic language proficiency is an advantage. Knowledge of workforce development trends, professional certifications, and industry training requirements.</p><b>Preferred Qualifications</b><p>Master's degree in Education, Business Administration, Management, Information Systems, Data Science, Strategic Management, Organizational Development, or a related field. Experience working with higher education institutions, executive education centers, or professional training organizations. Experience establishing strategic partnerships with government entities, private sector organizations, international institutions, or professional associations. Demonstrated success in business development, revenue generation, and expanding professional training or executive education services. Experience developing customized corporate training, executive education, consultancy, or professional certification programmes. Knowledge of Kuwait's higher education sector, workforce development priorities, and Kuwait Vision 2035. Experience managing international collaborations and cross-sector partnerships. Experience integrating digital technologies, AI-enabled solutions, or innovative learning approaches into professional training and executive education. Professional certifications in leadership, project management, quality management, executive education, or organizational development are considered an asset.</p><p></p></section>

???? We're Hiring | Department Coordinator & Executive Secretary<br>A leading company in Mechanical & Electrical Works, Facility Management, and After-Sales Services in Kuwait is seeking an experienced Department Coordinator & Executive Secretary to support the General Manager – Engineering Department.<br>Key Responsibilities:• Manage correspondence, documentation, filing systems, and confidential records.• Coordinate meetings, prepare agendas, and distribute meeting minutes.• Act as the communication link between the department and internal/external stakeholders.• Monitor departmental deadlines, requests, and follow up on action items.• Prepare reports, presentations, and departmental documents.• Provide administrative support, including travel arrangements, office supplies, and record-keeping.• Support cross-functional coordination to ensure smooth departmental operations.<br>Requirements:✔ Bachelor's degree in Business Administration, Office Administration, Secretarial Studies, or a related field.✔ Minimum 5 years of relevant experience.✔ Excellent communication, organizational, and multitasking skills.✔ Advanced MS Office skills.✔ Experience in the engineering, construction, MEP, or facility management industry is preferred.✔ Knowledge of sales coordination or after-sales operations is an advantage.<br>???? Working Hours: Sunday to Thursday | 8:00 AM – 4:00 PM<br>???? Interested candidates are invited to send their CV to HR@gulfgroup.kw with the subject "Department Coordinator & Executive Secretary."

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>An opportunity has arisen for Associate Director of Sales to join Sales at Jumeirah Messilah Beach. The main duties and responsibilities of this role are: Responsible for achieving the assigned financial targets set by the Management Managing business inquiries for (individual and groups bookings), conference &amp; events, food and beverage, outside catering and any other revenue center request Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay. Collaborate with internal &amp; external contacts/colleagues to ensure the utmost experience possible to own guests Ensure achievement of the financial targets under assigned accounts/sector Maintain and develop close business relationship with institutions Educate and update contacts on product and services Report sales activities on daily basis using the company s standard reporting tools Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results Monitor the market closely and report to news, happenings and market changes with direct effect on business</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Should have 2-year minimum experience in same role in a five-star hotel. Excellent communication, interpersonal and relationship skills Excellent analytical skills Ability to work in a fast-paced environment Principled negotiating skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About The American International University</strong> American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching &amp; Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make. For more information, visit: www.aiu.edu.kw</p><p><strong>Department Profile</strong> The Centre for Teaching &amp; Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up. The CTL carries three interconnected institutional mandates at AIU:</p><ul><li><strong>Faculty Excellence &amp; Development:</strong> Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li><li><strong>Learning Innovation &amp; Digital Education:</strong> Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li><li><strong>Assessment, Accreditation &amp; Institutional Evidence:</strong> Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires (the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching &amp; Learning Impact Report).</li></ul><p><strong>Scope of Work</strong> The Director of the Centre for Teaching &amp; Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Faculty Professional Development</strong></p><ul><li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li><li>Lead the New Faculty Induction Programme each September (a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services)</li><li>Establish and facilitate Faculty Learning Communities (peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development)</li><li>Coordinate and manage the peer observation of teaching cycle (providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism)</li><li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness (functioning as a trusted advisor, not an evaluator)</li><li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty (including those with heavy teaching loads), offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li><li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li><li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>&nbsp;</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Director of Office of Strategy, Institutional Performance &amp; Emerging Technology Classification: Director Level Reports To: President</p><p>The Office of Strategy, Institutional Performance &amp; Emerging Technology operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><p>Strategy &amp; Institutional Performance: Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</p><p>Emergent Technology Intelligence: Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</p><p>Strategic Project Alignment: Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</p><p>The Director, Office of Strategy, Institutional Performance &amp; Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><p><strong>Key Responsibilities</strong></p><p>1. RISE Strategy Execution and Balanced Scorecard Management</p><ul><li>Own the AIU RISE Strategy execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li><li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li><li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li><li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li><li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li><li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit &amp; Risk Committee quarterly</li><li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li></ul><p>2. Emergent Technology Intelligence and Innovation Piloting</p><ul><li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li><li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li><li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><p>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field. Candidates with strong GCC higher education strategic planning experience are strongly considered.</p><p><strong>Experience</strong></p><ul><li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li><li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li><li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li><li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li><li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li><li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li></ul><p><strong>Technical and Analytical Knowledge</strong></p><ul><li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning &amp; growth) and its application in a higher education context.</li><li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li><li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li><li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li><li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li><li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li><li>Strategic patience combined with operational awareness the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li><li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li><li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li></ul><h2>Preferred Qualifications:</h2><ul><li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li><li>Experience with a university s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li><li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li><li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li><li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li></ul><p></p></section>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Profitability</strong> </p> <p> Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer.</p> <p> Analyzes service issues and identifies trends.</p> <p> Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</p> <p> Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.</p> <p> </p> <p> <strong>Managing Revenue Goals</strong> </p> <p> Monitors hotel operations sales performance against budget.</p> <p> Reviews reports and financial statements to determine hotel operations performance against budget.</p> <p> Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.</p> <p> Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</p> <p> </p> <p> <strong>Leading Operations and Department Teams</strong> </p> <p> Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</p> <p> Develops systems to enable employees to understand guest satisfaction results.</p> <p> Communicates a clear and consistent message regarding departmental goals to produce desired results.</p> <p> </p> <p> <strong>Managing the Guest Experience</strong> </p> <p> Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</p> <p> Responds to and handles guest problems and complaints.</p> <p> Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</p> <p> Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.</p> <p> </p> <p> <strong>Managing and Conducting Human Resources Activities</strong> </p> <p> Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</p> <p> Ensures employees are treated fairly and equitably.</p> <p> Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).</p> <p> Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p> <p> Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</p> <p> Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</p> <p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p> <p> Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</p> <p> Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</p> <p> </p> </div> <div> </div> <p><br></p>

<p><strong>– Job Description</strong></p><ul><li>Lead and manage all trading and commercial activities related to the oil and gas sector.</li><li>Develop and implement strategies to achieve business growth and profitability targets.</li><li>Identify and pursue new business opportunities with major clients, including <strong>Kuwait National Petroleum Company (KNPC), Kuwait Oil Company (KOC), and other oil and gas companies.</strong></li><li>Maintain and strengthen relationships with customers, principals, manufacturers, and suppliers.</li><li>Review tender documents and oversee the preparation and submission of commercial proposals and bids.</li><li>Negotiate commercial terms, pricing, contracts, and agreements with clients and suppliers.</li><li>Ensure timely execution of supply contracts and resolve any commercial issues related to orders, deliveries, or customer requirements.</li><li>Monitor market trends and competitor activities to identify potential opportunities and business risks.</li><li>Ensure compliance with company policies, contractual obligations, and Kuwait oil and gas industry requirements.</li></ul><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Bachelor's degree in Business Administration, Engineering, or a related field.</li><li><strong>Minimum 7-10 years of experience in oil and gas industry.</strong></li><li>Proven experience in supplying products and services to <strong>KNPC, KOC, and other major oil and gas companies in Kuwait.</strong></li><li>Strong knowledge of Kuwait's oil and gas tendering and procurement procedures.</li></ul><p><strong>Required Skills</strong></p><ul><li>Strong leadership and team management skills.</li><li>Excellent negotiation and commercial management abilities.</li><li>Sound understanding of oil and gas products, materials, and industry practices.</li><li>Strong communication and interpersonal skills.</li><li>Ability to analyze tender requirements and contractual terms.</li><li>Proficiency in Microsoft Office applications and ERP systems.</li><li>Fluency in English; Arabic language skills are an advantage.</li></ul><p>&nbsp;</p><p><strong>Salary Range:</strong></p><p>600 – 800 monthly salary</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position: </span><span>Director, Centre for Teaching &amp; Learning (CTL)</span><br></p><br> <p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs <br><span>About The American International University</span></p><br> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br> <p>Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching &amp; Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br> <p><span>Department Profile</span></p><br> <p>The Centre for Teaching &amp; Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up.</p><br> <p><span>The CTL carries three interconnected institutional mandates at AIU:</span></p><br> <ol> <li>Faculty Excellence &amp; Development: Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li> <li>Learning Innovation &amp; Digital Education: Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li> <li>Assessment, Accreditation &amp; Institutional&nbsp; Evidence: Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching &amp; Learning Impact Report.</li> </ol> <p><span>Scope of Work</span><br></p><br> <p>The Director of the Centre for Teaching &amp; Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Professional Development</span></p><br> <ul> <li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li> <li>Lead the New Faculty Induction Programme each September a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services</li> <li>Establish and facilitate Faculty Learning Communities peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development</li> <li>Coordinate and manage the peer observation of teaching cycle providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism</li> <li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness functioning as a trusted advisor, not an evaluator</li> <li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty including those with heavy teaching loads, offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li> <li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li> <li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li> </ul> <p>&nbsp;<span>2. </span><span>Instructional Design &amp; Educational Technology</span></p><br> <ul> <li>Lead instructional design support for AIU's academic programmes assisting Deans, Department Chairs, and individual faculty in designing courses that align learning outcomes with instructional activities and assessment methods, regardless of delivery modality</li> <li>Advance AIU's capacity in online and hybrid course design building internal expertise, establishing course quality standards, and ensuring that digital learning experiences are as rigorous and engaging as in-person instruction</li> <li>Coordinate with the CTO and Digital Transformation Office on educational technology adoption evaluating new tools for pedagogical value, training faculty in their use, and ensuring that technology serves learning goals rather than displacing them</li> <li>Develop and maintain a practical institutional policy on the use of Generative AI in teaching and learning balancing innovation with academic integrity, and ensuring that faculty understand how to design assessments that remain valid in an AI-enabled environment</li> <li>Build and maintain the CTL Knowledge Repository a curated collection of teaching resources, case studies, grant outputs, peer observation frameworks, and WASC evidence artefacts available to all AIU faculty and retained as institutional evidence</li> <li>Work collaboratively with the Office of Graduate Studies in developing high-quality graduate teaching and supervision practices.</li> <li>Support the design of microcredentials, executive education and lifelong learning initiatives where appropriate.</li> </ul> <p><span>3. Student Learning Outcomes Assessment Training</span></p><br> <ul> <li>Coordinate AIU's institutional SLO assessment Training, working with the Assessment Coordinator and VPAA to ensure that faculty collect, analyse, and document PLO achievement data each semester using consistent, valid assessment methods</li> <li>Train faculty in SLO/PLO design, assessment method selection, rubric development, and close-the-loop documentation transforming assessment from an administrative requirement into a genuine teaching improvement tool</li> <li>Support the Assessment Coordinator in producing the Annual Institutional Effectiveness Report's teaching and learning section the evidence document that WSCUC requires</li> <li>Maintain CTL records of faculty participation in assessment activities, professional development sessions, and peer observation</li> <li>Conduct an annual Teaching &amp; Learning Impact Report, documenting CTL programme participation rates, faculty satisfaction with CTL services, changes in student learning outcomes attributable to CTL interventions, and grant and award outcomes presented to the VPAA and Faculty Council each May</li> <li>Coordinate workshops on authentic assessment in AI-enabled learning environments.</li> <li>Collaborate with Quality Assurance in analysing institutional trends relating to student achievement and learning outcomes.</li> </ul> <p><span>4. RISE Teaching &amp; Learning Grant Programme Administration</span></p><br> <ul> <li>Administer the AIU Teaching &amp; Learning Grant Program including the Teaching Excellence &amp; Innovation Grant, the Undergraduate Research Integration Grant, and the Annual Award for Innovation in Teaching, managing the annual call for applications, review committee formation, awardee notification, fund disbursement, and completion report collection</li> <li>Mentor the grant recipients through the implementation of their projects, providing consultations, connecting them with relevant expertise, and ensuring their work is disseminated to the broader faculty community</li> <li>Organise the annual CTL Teaching &amp; Learning Forum, AIU's flagship event for sharing teaching innovation, recognising grant recipients and award winners, and building the faculty community around shared commitment to excellence</li> <li>Produce and maintain the CTL website and newsletter as a living resource for faculty, communicating available services, upcoming events, grant opportunities, and teaching resources in a format that invites engagement</li> <li>Identify and apply for external funding opportunities, from Kuwait Foundation for the Advancement of Sciences (KFAS), regional higher education networks, and international foundations, to supplement the RISE grant budget and expand the CTL's programme capacity</li> <li>Promote interdisciplinary educational innovation projects involving multiple Schools.</li> <li>Publish annual summaries of funded projects highlighting institutional impact and transferable good practice.</li> </ul> <p><span>5. Strategic Leadership &amp; Institutional Partnership</span></p><br> <ul> <li>Serve as AIU's institutional voice on teaching and learning, advising the VPAA, Deans, and Faculty Council on evidence-based teaching standards, assessment practices, and faculty development priorities</li> <li>Build and maintain partnerships across AIU's institutional functions, with the ALO for accreditation evidence, with the Assessment Coordinator for SLO cycle management, with the CTO for educational technology, with the Registrar for course quality data, and with Student Affairs for student success initiatives</li> <li>Represent AIU in regional and international teaching and learning networks, including the POD Network, HERDSA, and GCC university teaching and learning forums, building relationships and bringing back best practice that benefits AIU faculty</li> <li>Where a joint academic appointment is agreed, teach one course per year in a relevant discipline or in the scholarship of teaching and learning, maintaining personal credibility as a practising educator and eligibility to participate in Faculty Council</li> <li>Contribute to AIU's WSCUC self-study, addressing faculty development, assessment, and teaching quality providing documented evidence of CTL activity and impact</li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <p>Doctoral degree (PhD or EdD) in Education, Higher Education Pedagogy, Instructional Design, Curriculum and Instruction, Educational Technology, or a closely related discipline required for joint academic appointment eligibility; strongly preferred for the administrative role.</p><br> <p><span>Experience</span></p><br> <ul> <li>Minimum seven (7) years of progressive experience in higher education, with at least three (3) years in a leadership role at a teaching and learning centre, faculty development office, or equivalent institutional function</li> <li>Demonstrated experience leading or managing a Centre for Teaching &amp; Learning, or equivalent institutional function, in a GCC university context</li> <li>Documented experience designing and delivering faculty professional development programmes including workshops, learning communities, peer observation systems, and online development resources for diverse faculty audiences in a multicultural GCC environment</li> <li>Proven experience in instructional design across multiple delivery modalities face-to-face, hybrid, and online with working knowledge of Canvas or equivalent LMS</li> <li>Demonstrated experience with SLO/PLO assessment design, rubric development, and close-the-loop documentation in an accreditation context WASC, AACSB, or comparable quality framework experience is a significant advantage</li> <li>Experience administering faculty development grants or awards managing competitive application processes, review committees, fund disbursement, and outcome reporting</li> <li>Demonstrated experience supporting institutional strategic planning and organisational change within higher education.</li> <li>Experience collaborating with academic quality assurance, accreditation, and institutional effectiveness initiatives.</li> </ul> <p><span>Technical and Pedagogical Knowledge</span></p><br> <ul> <li>Deep, current knowledge of evidence-based pedagogy active learning, inclusive teaching, culturally responsive instruction, universal design for learning, and the scholarship of teaching and learning (SoTL)</li> <li>Proficiency with Canvas (LMS) or equivalent platform both as a course designer and as a platform administrator supporting faculty adoption</li> <li>Working knowledge of educational technology tools relevant to GCC higher education including AI tools for teaching and learning, audience response systems, digital assessment platforms, and collaboration tools</li> <li>Knowledge of WSCUC accreditation standards particularly CFRs 2.3, 2.4, 2.5, 2.8, 2.9, and 3.3 and how CTL evidence maps to self-study requirements</li> <li>Familiarity with the Advance HE Professional Standards Framework (PSF) or equivalent teaching quality framework is an advantage particularly for designing a faculty teaching qualification pathway</li> </ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br> <ul> <li>The credibility to walk into a room of experienced faculty from diverse national and disciplinary backgrounds and be taken seriously not as a trainer, but as a peer colleague who happens to know more about pedagogy than most</li> <li>The cultural intelligence to build trust and engagement in a GCC university where teaching culture, professional norms, and attitudes toward feedback vary significantly</li> <li>Excellent English oral and written communication the ability to write clearly for different audiences, from a workshop handout to a WSCUC self-study section to a newsletter article that faculty actually read</li> <li>Arabic language proficiency is an advantage particularly for engagement with Arabic-speaking Kuwaiti faculty and with external stakeholders including PUC</li> <li>Strong programme management capability the ability to run multiple concurrent programmes (induction, grants, peer observation, forum, website, repository) without dropping any of them</li> <li>Genuine intellectual engagement with teaching the Director of a CTL must be the institution's most enthusiastic advocate for the idea that teaching can always be better, and that better teaching produces better outcomes for students</li> <li>Demonstrated ability to influence institutional culture without direct line authority.</li> <li>Ability to build consensus among academic leaders with differing priorities.</li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li>Prior experience establishing or significantly expanding a CTL at a GCC university candidates who have built something from the ground up are particularly valuable given AIU's founding-director context</li> <li>Fellowship of Advance HE (FHEA) or Senior Fellowship (SFHEA) demonstrating internationally recognised teaching quality credentials that can anchor a faculty teaching qualification pathway at AIU</li> <li>Published research or professional thought leadership on teaching and learning in higher education particularly in GCC or Arab higher education contexts, or in the scholarship of teaching and learning (SoTL)</li> <li>Experience managing AI-related teaching and learning policy including responsible AI use frameworks, assessment design in an AI-enabled environment, and faculty training on generative AI tools</li> <li>Prior experience contributing to a WSCUC, QAA, AACSB, or comparable accreditation self-study in the teaching and learning or faculty development sections providing direct documentation skills that will accelerate AIU's WASC process</li> <li>Familiarity with Kuwait's higher education context PUC requirements, Kuwaiti student characteristics, Kuwait Vision 2035 workforce priorities enabling contextually grounded programme design from day one</li> <li>Experience in curriculum transformation.</li> <li>Experience leading digital transformation.</li> <li>Experience establishing institutional communities of practice.</li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br> <ul> <li>A current curriculum vitae</li> <li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe a faculty development programme or centre initiative you personally designed and led in a GCC university, what was the starting state, what did you build, and how do you know it worked? (2) How do you build trust and engagement with faculty who are sceptical about CTL services, what is your strategy for turning opt-out faculty into advocates? (3) What is your vision for the AIU Centre for Teaching &amp; Learning's role in the WASC accreditation process?</li> <li>A brief teaching philosophy statement (maximum one page) not abstract, but specific: what do you believe about how university faculty learn to teach better, and how does that belief shape what you would do at AIU?</li> <li>Contact details for three professional referees at least two of whom can speak to your centre leadership or faculty development work, and at least one of whom is a faculty member you have supported</li> </ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the VPAA and a teaching and learning strategy presentation to a panel including the VPAA, two Deans, and a Faculty Council representative reflecting the shared governance principles that the CTL Dire</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Jumeirah and the Hotel:&nbsp;</strong></span></span></p><br><p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&amp;B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p><br><p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p><br><p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p><br><p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p><br><p><span><span><strong>About the Job:</strong></span></span></p><br><p>An opportunity has arisen for <strong>Associate Director of Sales</strong> to join <strong>Sales&nbsp;</strong>at Jumeirah Messilah Beach. The main duties and responsibilities of this role are:</p><br><ul><li><p><span>Responsible for achieving the assigned financial targets set by the Management</span></p><br></li><li><p><span>Managing business inquiries for (individual and groups bookings), conference &amp; events, food and beverage, outside catering and any other revenue center request</span></p><br></li><li><p><span>Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay.</span></p><br></li><li><p><span>Collaborate with internal &amp; external contacts/colleagues to ensure the utmost experience possible to own guests</span></p><br></li><li><p><span>Ensure achievement of the financial targets under assigned accounts/sector</span></p><br></li><li><p><span>Maintain and develop close business relationship with institutions</span></p><br></li><li><p><span>Educate and update contacts on product and services</span></p><br></li><li><p><span>Report sales activities on daily basis using the company’s standard reporting tools</span></p><br></li><li><p><span>Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results</span></p><br></li><li><p><span>Monitor the market closely and report to news, happenings and market changes with direct effect on business</span></p><br></li></ul><p><span><span><strong>About You:</strong></span></span></p><br><ul><li>Should have&nbsp;2-year minimum experience in same role&nbsp;in a five-star hotel.</li><li><p>Excellent communication, interpersonal and relationship skills</p><br></li><li><p>Excellent analytical skills</p><br></li><li><p>Ability to work in a fast-paced environment</p><br></li><li><p>Principled negotiating skills</p><br></li></ul><p><span><span><strong>About the Benefits:</strong></span></span></p><br><p><span><span>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br><p>Relationship Manager (Kuwaiti National Role), Global Network Banking&nbsp;</p><br><br><br><p><br>Some careers shine brighter than others</p><br><br><p><br>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.</p><br><br><br><p>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.<br>We are seeking an ambitious individual &nbsp;to join the Global Network Banking team in Kuwait as a Relationship Manager to support the growing business and achieve divisional targets. The Relationship Management role provides dedicated relationship management to a portfolio of international corporate customers with accountability for sales, service, risk and operational delivery.&nbsp;</p><br><br><br><p><br><strong>In this role, key responsibilities include:</strong></p><br><br><p><br>Client coverage &amp; growth<br>• &nbsp; &nbsp;Own and manage a defined portfolio of 40+ MNC subsidiaries as the primary point of contact, building long-term relationships with key decision-makers.<br>• &nbsp; &nbsp;Drive sustainable revenue growth through a needs-based approach, delivering fair outcomes and strengthening client advocacy.<br>• &nbsp; &nbsp;Deliver against agreed year-one success measures, including revenue, new-to-bank (NTB) acquisition, lending growth, and wallet share.<br>• &nbsp; &nbsp;Maintain a strong pipeline through disciplined calling activity, account planning, and effective prioritisation across a large portfolio.</p><br><br><p>Origination &amp; solution delivery (partner-led)<br>• &nbsp; &nbsp;Identify client needs and originate opportunities, partnering with product specialists to deliver appropriate solutions (e.g., lending, cash management, trade, FX and other relevant HSBC capabilities).<br>• &nbsp; &nbsp;Collaborate effectively with Group colleagues across HSBC’s international network to connect clients to the right expertise and solutions.<br>• &nbsp; &nbsp;Keep abreast of HSBC offerings, competitor activity, and market developments relevant to MNC subsidiaries operating in Kuwait.</p><br><br><p>Credit, risk &amp; controls<br>• &nbsp; &nbsp;Manage credit risk proactively for the portfolio, including credit reviews, early warning identification, and timely escalation where required.<br>• &nbsp; &nbsp;Exercise credit delegation in line with applicable approval authorities, ensuring sound judgement, strong documentation, and adherence to underwriting standards.<br>• &nbsp; &nbsp;Lead customer due diligence activities and maintain a deep understanding of the client throughout the lifecycle, including ownership of CDD/KYC, trigger events, periodic reviews, and accurate record keeping.<br>• &nbsp; &nbsp;Confidently manage financial crime risk by identifying, assessing, monitoring, escalating, and mitigating risk in line with applicable standards.<br>• &nbsp; &nbsp;Ensure adherence to operational risk standards and policies; report any breaches promptly in accordance with local procedures.<br>• &nbsp; &nbsp;Ensure prompt escalation and sharing of relevant client information so the broader coverage team maintains a complete view of risks and opportunities.</p><br><br><p>Execution &amp; teamwork<br>• &nbsp; &nbsp;Manage time and internal support effectively to maximise the quality of client engagement and prioritise activities that drive outcomes.<br>• &nbsp; &nbsp;Work collaboratively with colleagues across Sales, Product, Risk and Compliance to deliver the best client outcomes while meeting control expectations.</p><br><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><p><br>• &nbsp; &nbsp;Proven banking experience as a Relationship Manager (or Associate RM) managing/supporting MNC subsidiaries in Kuwait.<br>• &nbsp; &nbsp;Strong credit and financial analysis capability, with a track record of progressing credit requests and managing a portfolio within risk appetite (including working with delegated authority as applicable).<br>• &nbsp; &nbsp;Strong understanding of the regulatory environment and economic trends impacting corporate banking in Kuwait.<br>• &nbsp; &nbsp;Strong organisational, analytical, negotiation, communication, teamwork and influencing skills.<br>• &nbsp; &nbsp;Demonstrated sales discipline and ability to grow revenue, increase wallet share, and deliver NTB results via a needs-based approach.<br>• &nbsp; &nbsp;Ability to identify opportunities across a broad product set and work effectively with product specialists to execute.<br>• &nbsp; &nbsp;Languages: Fluent English and Arabic (written and spoken).<br>• &nbsp; &nbsp;Bachelor’s degree is a must&nbsp;</p><br><br><br><p>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. &nbsp; &nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Kuwait </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role:</b></p><p>We are seeking an experienced <b>Manager – Cementing Laboratory</b> to lead our cementing laboratory operations and provide technical expertise in support of cementing projects within the oil and gas industry. The successful candidate will oversee laboratory testing, cement job simulations, quality assurance, technical support, and continuous process improvement while ensuring compliance with industry standards and company HSE requirements.</p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Lead and manage all cementing laboratory operations.</li><li>Design and perform cement job simulations, including pre- and post-job analysis.</li><li>Conduct laboratory testing of cement slurries and evaluate properties such as rheology, fluid loss, thickening time, and compressive strength.</li><li>Develop and optimize cementing formulations for primary and remedial cementing operations.</li><li>Provide technical support to Engineering, Operations, Sales, and Business Development teams.</li><li>Troubleshoot cementing challenges and recommend technical solutions.</li><li>Ensure laboratory equipment is properly maintained, calibrated, and operating efficiently.</li><li>Maintain quality standards, laboratory documentation, SOPs, and testing procedures.</li><li>Prepare technical reports, case studies, and presentations for internal and external stakeholders.</li><li>Support client requirements through technical consultation and job design.</li><li>Lead, mentor, and develop laboratory personnel while promoting a strong safety culture.</li><li>Ensure compliance with company QHSE policies and industry best practices.</li><li>Support digitalization initiatives and continuous improvement within laboratory operations.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications:</b></p><ul><li>Bachelor's degree in Engineering, Chemistry, or a related technical discipline.</li><li>Master's degree is an advantage.</li></ul><p><b>Experience</b></p><ul><li>12–15 years of experience in cementing laboratory operations within the oil &amp; gas industry.</li><li>Proven experience in cement slurry design, laboratory testing, and cementing job simulations.</li><li>Previous leadership or supervisory experience managing laboratory teams.</li><li>Strong understanding of API standards and cementing best practices.</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Strong technical knowledge of cementing materials, additives, and laboratory testing.</li><li>Experience with cementing software and job design programs.</li><li>Excellent analytical and troubleshooting skills.</li><li>Strong leadership, communication, and stakeholder management abilities.</li><li>Ability to manage multiple projects in a fast-paced environment.</li><li>Commitment to quality, operational excellence, and HSE compliance.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Role Overview</u></b></p><p><br></p><p>We are seeking a commercially focused Store Manager to lead the day-to-day operations and performance of one of our retail stores. In this role, you will be responsible for maximizing sales and profitability, developing the store team, maintaining excellent customer service, controlling stock and operational costs, and ensuring full compliance with company and brand standards.</p><p>The ideal candidate is a hands-on retail leader with strong commercial awareness, people-management capabilities, and a proven ability to drive store performance in a fast-paced fashion retail environment.</p><p><br></p><p><b><u>Key Responsibilities</u></b></p><p><br></p><ul><li><b>Sales Performance:</b> Drive the store to achieve and exceed monthly sales targets and key retail KPIs, including Sales, ATV, UPT, conversion, and productivity.</li><li><b>Performance Analysis:</b> Analyze hourly, daily, weekly, and monthly sales performance and implement actions to improve commercial results.</li><li><b>Team Leadership:</b> Lead, motivate, coach, and develop the store team while managing individual and overall store performance.</li><li><b>Customer Experience:</b> Ensure consistently high customer service standards and lead by example in handling customer interactions and escalations.</li><li><b>Store Operations:</b> Manage the daily operation of the store and ensure compliance with company policies, procedures, SOPs, audit requirements, and brand standards.</li><li><b>Stock Management:</b> Monitor inventory levels, best sellers, replenishment, stock transfers, damages, returns, and stock availability.</li><li><b>Stock Loss &amp; Security:</b> Maintain stock-loss targets and ensure effective controls relating to theft prevention, refunds, exchanges, discounts, promotions, and inventory.</li><li><b>Visual Merchandising:</b> Partner with the VM team to maintain window displays, product presentation, store layout, replenishment, and overall brand image.</li><li><b>People Planning:</b> Prepare staff schedules based on traffic, sales targets, operational requirements, shipments, promotions, and store events.</li><li><b>Performance &amp; Development:</b> Conduct performance reviews, identify high and low performers, implement development plans, and recommend training requirements.</li><li><b>Cash &amp; Financial Controls:</b> Oversee daily cash, petty cash, POS operations, banking, payment reconciliation, and relevant financial reporting.</li><li><b>Store Standards:</b> Maintain high standards of cleanliness, safety, security, maintenance, and overall store presentation.</li></ul><p>These responsibilities consolidate the original JD's detailed sections covering sales and VM as well as customer service, staff management and store operations. </p><p><br></p><p><b><u>Skills &amp; Requirements</u></b></p><p><br></p><p><b>Retail &amp; Commercial</b></p><ul><li>Minimum 3+ years of experience within the fashion retail industry, with proven Store Manager or comparable retail leadership experience.</li><li>Strong understanding of retail KPIs, sales performance, stock management, shrinkage, budgeting, and store profitability.</li><li>Ability to interpret sales reports and translate performance data into commercial actions.</li><li>Strong knowledge of Visual Merchandising, inventory management, customer service, and store operations.</li><li><br></li></ul><p><b>Leadership &amp; People Management</b></p><ul><li>Proven ability to lead, motivate, coach, and develop retail teams.</li><li>Strong workforce planning and performance-management capabilities.</li><li>Ability to manage individual and store targets while creating a high-performance culture.</li><li>Strong problem-solving, decision-making, communication, and interpersonal skills.</li></ul><p><br></p><p><b><u>Qualifications</u></b></p><p><br></p><ul><li>Bachelor's Degree in Management, Marketing, Fashion, Business Administration, or a relevant discipline.</li><li>Minimum 3+ years of fashion retail experience.</li><li>Excellent command of Arabic and English.</li><li>Proficiency in Microsoft Office and retail reporting systems.</li><li>Strong organizational, customer-management, and commercial skills.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team.</li><li>Excellent communication abilities for clear and effective interaction with customers and staff.</li><li>Proficiency in inventory management systems to optimize stock levels and reduce waste.</li><li>Analytical skills to interpret sales data and make strategic decisions.</li><li>Customer service orientation to enhance the shopping experience and build customer loyalty.</li><li>Knowledge of visual merchandising techniques to create an inviting store atmosphere.</li><li>Problem-solving skills to address operational challenges and customer complaints proactively.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Role Overview</u></b></p><p><br></p><p>We are seeking a results-driven Area Manager to oversee the operational and commercial performance of multiple retail stores. In this role, you will be responsible for driving sales and profitability, developing high-performing store teams, maintaining operational excellence, and ensuring consistent execution of brand standards across all assigned locations.</p><p>The ideal candidate combines strong commercial awareness, leadership capabilities, analytical thinking, and fashion retail expertise, with the ability to manage multiple stores and teams effectively.</p><p><br></p><p><b><u>Key Responsibilities</u></b></p><p><br></p><ul><li><b>Sales &amp; Commercial Performance:</b> Drive stores to achieve and exceed sales targets, including key retail KPIs such as Sales, ATV, UPT, productivity, and sales per square meter.</li><li><b>Multi-Store Management:</b> Monitor the overall performance of assigned stores, conduct regular store visits, identify performance gaps, and implement corrective action plans.</li><li><b>Performance Analysis:</b> Review daily, weekly, monthly, quarterly, and yearly performance against budgets, targets, and previous-year results.</li><li><b>People Management:</b> Lead, coach, and develop Store Managers and their teams, identifying development needs, succession opportunities, and high-potential employees.</li><li><b>Operational Excellence:</b> Ensure stores consistently comply with company policies, SOPs, audit requirements, safety standards, and operational procedures.</li><li><b>Stock Management:</b> Monitor inventory levels, best sellers, stock availability, stock movement, and loss-prevention measures in coordination with Product and Operations teams.</li><li><b>Visual Merchandising:</b> Ensure all stores maintain the required brand image and VM standards, while providing constructive commercial feedback on product positioning and presentation.</li><li><b>Customer Experience:</b> Ensure exceptional customer service standards across stores and support the resolution of escalated customer concerns.</li><li><b>New Store Openings:</b> Support and lead store openings and closures, ensuring required staffing, merchandise, logistics, and operational resources are in place.</li><li><b>Business Planning:</b> Contribute to seasonal projections, competitor analysis, commercial initiatives, promotional activities, and short- and long-term operational planning.</li></ul><p><br></p><p><b><u>Skills &amp; Requirements</u></b></p><p><br></p><p><b>Retail &amp; Commercial</b></p><ul><li>Minimum 5 years of experience within the fashion retail industry, with strong multi-store or senior retail management exposure.</li><li>Strong understanding of retail KPIs, sales analysis, budgeting, profitability, stock management, and commercial performance.</li><li>Ability to analyze reports, identify performance trends, and translate findings into clear business actions.</li><li>Strong understanding of Visual Merchandising, customer experience, inventory management, and retail operations.</li></ul><p><br></p><p><b>Leadership &amp; People Management</b></p><ul><li>Proven ability to lead, coach, motivate, and develop Store Managers and retail teams.</li><li>Strong performance-management capabilities, including identifying development needs and building succession pipelines.</li><li>Excellent decision-making, problem-solving, and conflict-management skills.</li><li>Ability to create a performance-driven and collaborative working environment.</li></ul><p><br></p><p><b><u>Qualifications</u></b></p><p><br></p><ul><li>Bachelor's Degree in Management, Marketing, Fashion, Business Administration, or a related discipline.</li><li>Excellent command of Arabic and English.</li><li>Strong proficiency in Microsoft Office and business reporting tools.</li><li>Strong communication, negotiation, planning, and organizational skills.</li><li>Flexible and comfortable working within a fast-paced, multi-location retail environment.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven leadership skills to inspire and manage diverse teams effectively.</li><li>Strong analytical abilities to interpret sales data and market trends for informed decision-making.</li><li>Excellent communication skills for clear and effective interaction with team members and stakeholders.</li><li>Proficiency in retail management systems and tools to streamline operations.</li><li>Strategic thinking to develop and implement successful sales and marketing initiatives.</li><li>Strong problem-solving skills to address operational challenges promptly and effectively.</li><li>Ability to foster a customer-centric culture that enhances the shopping experience and drives loyalty.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Nasoft is hiring an Operation manager for E-commerce store in Kuwait city , We are looking for a highly organized and proactive Operations Manager to oversee daily operations, monitor employee performance, coordinate shifts and schedules, and ensure smooth and efficient delivery operations.<br> The ideal candidate will be responsible for managing operational activities, resolving day-to-day issues, monitoring drivers and order fulfillment, and identifying opportunities to improve processes and operational efficiency.<br> Key Responsibilities Monitor employees’ daily performance and ensure that all assigned tasks are completed accurately and on time.<br> Manage employees and organize shift schedules and working hours according to operational requirements.<br> Prepare, monitor, and maintain daily operational reports and performance updates.<br> Monitor drivers and ensure that delivery operations are running smoothly and efficiently.<br> Follow up on orders and promptly address any delivery issues, delays, or operational challenges.<br> Handle internal and operational problems and provide practical and timely solutions.<br> Coordinate effectively between employees and different departments to ensure smooth workflow and communication.<br> Monitor employee attendance, punctuality, and overall performance.<br> Identify recurring operational issues and recommend effective solutions to improve workflow and prevent future problems.<br> Escalate critical or unresolved operational issues to management and follow up until they are properly resolved.<br> Support the continuous improvement of daily operations and contribute to increasing overall operational efficiency.<br> Ensure that operational procedures and company policies are properly followed.<br> Maintain clear communication with team members and ensure that operational priorities are understood and executed.<br> Working Condition : Working days : 6 days / week Social insurance provided Medical insurance Provided Working Model : Onsite Working Location : Kuwait City Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field is preferred.<br> 2–4 years of experience in operations, team management, logistics, delivery operations, or a similar role.<br> Previous experience managing and supervising employees or operational teams.<br> Strong organizational and time-management skills.<br> Excellent problem-solving and decision-making abilities.<br> Strong communication and interpersonal skills.<br> Ability to manage multiple tasks and priorities in a fast-paced working environment.<br> Good knowledge of Microsoft Office, especially Excel and reporting tools.<br> Ability to analyze operational data and prepare clear and accurate reports.<br> Strong follow-up skills and attention to detail.<br> Ability to handle operational pressure and resolve issues quickly and effectively.<br> Good leadership skills with the ability to motivate and manage team members.<br> Flexibility to work different shifts according to business and operational needs.<br> Previous experience in delivery, logistics, e-commerce, or last-mile operations is a strong advantage.<br></span> </div>