Program Officer Jobs in Kuwait
1341 Jobs Found
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<p><b>Customer Engagement:</b> Welcomed an average of 200+ customers daily, actively listening to needs and recommending products to increase sales. </p><p><b>Conflict Resolution:</b> De-escalated escalated complaints with empathy, achieving a 98% issue-resolution rate on the first contact. </p><p><b>Sales & Cross-Selling:</b> Promoted daily deals and loyalty programs, consistently exceeding store up-sell targets by 15%. </p><p><b>Operations & Inventory:</b> Maintained an organized sales floor and stocked shelves, assisting with routine inventory audits and managing 1,000+ SKUs.</p><p><b>Point of Sale (POS):</b> Processed cash and card transactions with 100% accuracy, maintaining balanced registers at the end of every shift. </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Core Customer Service Skills</p><ul><li><b>Conflict Resolution & De-escalation:</b> Proven ability to listen to customer complaints, remain patient under pressure, and resolve issues or escalate smoothly to a supervisor.</li><li><b>Active Listening & Empathy:</b> Skill in reading verbal cues, understanding customer frustrations, and personalizing the shopping experience.</li><li><b>Interpersonal Communication:</b> Capability to communicate clearly, build brand loyalty, and ensure customers feel heard and valued.</li></ul><p><br></p><p>Sales & Product Expertise</p><ul><li><b>Upselling & Cross-selling:</b> Assessing customer needs and recommending complementary products to increase store revenue.</li><li><b>Deep Product Knowledge:</b> Quickly learning features, benefits, and pricing to advise customers on making purchasing decisions.</li><li><b>Customer Relationship Building:</b> Fostering long-term engagement and ensuring high customer satisfaction rates.</li></ul><p><br></p><p>Technical & Operational Skills</p><ul><li><b>Point of Sale (POS) Proficiency:</b> Accurate cash handling, processing payments, returns, and exchanges.</li><li><b>Inventory & Stock Management:</b> Assisting with product stocking, organizing floor operations, and fulfilling customer orders.</li><li><b>Basic Math Skills:</b> Essential for calculating discounts, managing cash registers, and balancing drawers accurately.</li></ul><p><br></p><p>Soft Skills for the Retail Floor</p><ul><li><b>Multitasking & Time Management:</b> Ability to manage multiple customer queries, emails, or phone calls while maintaining prompt turnaround times in a fast-paced environment.</li><li><b>Adaptability & Teamwork:</b> Collaborating with colleagues across different store departments (like operations or stock) and adapting to seasonal rushes.</li><li><b>Attention to Detail:</b> Accuracy in updating digital customer accounts, processing returns, and displaying products.</li></ul><p><br></p></div>
Director, Centre for Teaching & Learning (CTL) American International University
Education & Training
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>About The American International University</strong> American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching & Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make. For more information, visit: www.aiu.edu.kw</p><p><strong>Department Profile</strong> The Centre for Teaching & Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up. The CTL carries three interconnected institutional mandates at AIU:</p><ul><li><strong>Faculty Excellence & Development:</strong> Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li><li><strong>Learning Innovation & Digital Education:</strong> Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li><li><strong>Assessment, Accreditation & Institutional Evidence:</strong> Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires (the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching & Learning Impact Report).</li></ul><p><strong>Scope of Work</strong> The Director of the Centre for Teaching & Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Faculty Professional Development</strong></p><ul><li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li><li>Lead the New Faculty Induction Programme each September (a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services)</li><li>Establish and facilitate Faculty Learning Communities (peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development)</li><li>Coordinate and manage the peer observation of teaching cycle (providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism)</li><li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness (functioning as a trusted advisor, not an evaluator)</li><li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty (including those with heavy teaching loads), offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li><li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li><li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li> </li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Job Summary <br></span><p>Play a pivotal role in providing comprehensive administrative support to the underwriting - Claims team. This involves processing insurance applications, verifying policy & claims documentation, and ensuring accuracy in policy issuance & Claims Processing . assist in evaluating risks, gathering relevant information, and conducting preliminary assessments to support underwriters & Claims in decision-making</p><br>
<br><br>Job Responsibilities <br><p><br>
Process insurance applications and verify policy & Claims documentation<br>
Assist in evaluating risks and gathering relevant information<br>
Maintain underwriting & Claims databases In systems<br>
Facilitate policy renewals, endorsements, and cancellations<br>
Handle inquiries from clients, brokers, and internal stakeholders<br>
Ensure adherence to company policies and regulatory requirements<br>
Contribute to the achievement of business objectives<br>
Timely issuance as per agreed SLA <br>
Conduct Survey assessments to support underwriting - Claims decisions<br>
Follow up recovery Cases after settling the claims.<br>
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<br><br>Candidate Requirements <br><p>Bachlors / Diploma degree.<br> 1 to 2 years of experience. <br>Proficiency in using underwriting- claims software, Microsoft Office Suite.<br>Effective communication and negotiation skills.<br>Detail-oriented approach with a focus on accuracy and compliance.<br>Ability to manage multiple tasks efficiently.<br>Commitment to continuous learning and professional development<br> </p><br><br><br><br>
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<h2 class="h5">Job description</h2>
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<p>1) Negotiating prices, terms and contracts with vendors.</p><p>2) Coordinate logistics and shipment activities to ensure timely delivery</p><p>of materials.</p><p>3) Create and maintain vendor codes and stock item codes within the ERP system.</p><p>4) Handles documentation and follow- up related to Kuwait customs clearance procedures.</p><p>5) Ensure compliance with company procurement policies and procedures.</p><p>6) Prepare procurement reports and maintain accurate purchasing records.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Experience and Qualifications</p><p><br></p><p>1) 3 TO 5 YEARS EXPERIENCE IN PROCUREMENT AND SUPPLY CHAIN OPERATIONS, WITH STRONG</p><p>KNOWLEDGE IN LOCAL LOGISTICS AND CUSTOMS PROCEDURES IN KUWAIT.</p><p>2) KNOWLEDGE OF KUWAIT CUSTOMS CLEARANCE REGULATIONS AND DOCUMENTATION.</p><p>3) Proficiency in ERP systems and Microsoft Office.</p><p>4) Experience in vendor code creation and stock code/item master management.</p><p>5) Experience working with local and international suppliers.</p><p><br></p><p>Education</p><p><br></p><p>Bachelor's degree in Business Administration, Supply Chain Management, Logistics, </p><p>or a related field</p></div>
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<p><b>Key Responsibilities:</b></p><p><br></p><p><b>1. RFQ & Sourcing</b></p><ul><li>Prepare and send <b>RFQs</b> to approved suppliers for all product and non-trading requirements.</li><li>Communicate with suppliers to obtain <b>quotations</b>, lead-time information, and required technical/commercial details.</li><li>Prepare <b>comparison sheets</b> (price, quality, delivery, payment terms).</li><li>Negotiate <b>prices, payment terms, delivery terms, and contractual conditions</b>.</li></ul><p><br></p><p><b>2. Purchase Order Management</b></p><ul><li>Create accurate <b>Purchase Orders (POs)</b> in accordance with approved requests.</li><li>Issue POs to suppliers and ensure timely <b>acknowledgement</b>.</li><li>Follow up on delivery schedules and resolve any delays or discrepancies.</li><li>Coordinate with warehouse and finance for receiving and invoice processing.</li></ul><p><br></p><p><b>3. Vendor Management</b></p><ul><li>Evaluate <b>vendor performance</b> (pricing, delivery reliability, quality, service).</li><li>Follow up on <b>rebates, credit notes, and contract renewals</b>.</li><li>Support in signing new contracts with pre‑approved suppliers.</li><li>Collect and maintain <b>supplier documentation</b> (licenses, certificates, contracts, bank details, etc.).</li></ul><p><br></p><p><b>4. ERP & Master Data Management</b></p><ul><li>Create <b>new products/items</b> in the ERP system with full and accurate master data.</li><li>Ensure <b>correct categories, units, pricing, barcodes, tax flags</b>, and other required fields.</li><li>Maintain data integrity and support the ERP master data process for procurement‑related entries.</li></ul><p><br></p><p><b>5. Non‑Trading Procurement</b></p><ul><li>Handle procurement for <b>assets, equipment, consumables, uniforms, services, maintenance contracts</b>, and any non‑trading requirements.</li></ul><p> </p><p><b>6. Coordination & Reporting</b></p><ul><li>Work closely with Planning, Warehouse, VM, Finance, and Operations teams.</li><li>Provide monthly procurement reports (RFQ status, PO status, savings, rebates, vendor KPIs).</li></ul><p><br></p><p><b>Employment Details</b></p><ul><li><b>Location:</b> Kuwait</li><li><b>Department:</b> Supply Chain</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Skills:</b></p><ul><li>2–4 years of experience in Procurement or Supply Chain in Kuwait (retail, F&B, beauty, or services industry preferred).</li><li>Strong negotiation and communication skills.</li><li>Proficiency in ERP systems (Oracle, SAP, Odoo, or similar).</li><li>Advanced Excel skills (comparison sheets, pricing analysis).</li><li>Strong attention to detail and data accuracy.</li><li>Ability to handle multiple categories (trading & non‑trading).</li><li>Fluent in English; Arabic is an added advantage.</li></ul></div>
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<p>The Role</p><p>This is a hybrid, hands-on role for someone who wants to learn a business from the ground up. You'll rotate across three core functions:</p><p><b>1. Growing Operations</b></p><ul><li>Follow staggered planting schedules to ensure varieties converge on delivery dates</li><li>Monitor germination, lighting, watering, and hygiene protocols for ready-to-eat crops</li><li>Harvest to gram-weight specs per restaurant order</li></ul><p><b>2. Logistics & Fulfillment</b></p><ul><li>Pack and prepare orders for same-day/next-day delivery</li><li>Coordinate delivery timing with restaurant kitchens</li><li>Track inventory and flag supply gaps (seed, soil, packaging)</li></ul><p><b>3. Sales & Client Relations</b></p><ul><li>Maintain relationships with existing restaurant clients (order updates, feedback, issue resolution)</li><li>Identify and pitch new restaurant/hospitality accounts</li><li>Support pricing conversations using our gram-weight value proposition</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>•Good communication skills to link between staff and clients</p><p>•Able to multi-task and be involved in operation and sales. </p><p>•Preferably completed a diploma or bachelor’s degree</p><p>•Preferably from India and below 35 years old</p><p>•Transferable 18 visa that can join immediately </p></div>
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<p>Job Responsibilities</p><ul><li>Plan, direct and conduct overall training programme for employees working with SCM.</li><li>Carry out new starter Novice MHE training</li><li>Carry out MHE operator refresher training</li><li>Support the wider business units with MHE training as required</li><li>Carry out Defensive driving training</li><li>Carry out Staff Inductions</li><li>Carry out First Aid and Fire awareness training for staff as required.</li><li>Attend monthly site safety meeting and update on all matters relating to operator MHE training</li><li>Set goals, priorities and broad objectives for staff MHE training in collaboration with line managers and employees in order to reduce the cost, severity and frequency of accidents.</li><li>Facilitate in providing training sessions, develop appropriate objectives and ensure achievement for the same.</li><li>Coordinate the safety activities of all safety and training personnel to ensure maximum benefit across the company.</li><li>To be involved in investigating MHE incidents and accidents</li><li>Evaluate and review operating procedures and Safety precautions to minimise the potential for accident and injury.</li><li>Supervise and participate in accident/ incident investigations.</li><li>Ensure optimum level of customer satisfaction and compile all feedback to analyse work of employees.</li><li>Co-ordinate with line managers and supervisors to assess the training needs of individual departments.</li><li>Should evaluate the competency level of individual trainees to enable him work with employees with different knowledge and skill levels.</li><li>Manage and maintain in-house training facilities and equipment.</li><li>Research and recommend new training methods.</li><li>Assess training effectiveness to ensure incorporation of taught skills techniques into employees work behaviour.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Candidate Requirements</p><ul><li>Proven work experience as a Trainer or similar role (coordinator/ facilitator).</li><li>Must be a MHE operative, with a recommended minimum 2 years experience.</li><li>Multi- skilled trainer who can deliver courses for a wide range of MHE. </li><li>Proven ability to complete full training cycle (assess and analyse needs, develop learning objectives, design and develop training programme, coordinate, monitor and evaluate).</li><li>Strong communication skills, preferably bilingual with English and Arabic.</li><li>Excellent Interpersonal, written and verbal communication skills.</li><li>Good organisational and self-management skills</li><li>Administrative skills to manage training programmes.</li><li>Competencies in MS Office and Presentation Skills.</li><li>Skill in analysing and organising information to develop, evaluate and improve safety and training programmes.</li><li>Ability to identify training needs and to facilitate and/ or provide training programme to meet those needs, and to conduct training on a variety of subjects (MHE operator training, Defensive driving, First Aid, Customer care etc).</li><li>Ability to communicate effectively, clearly, and concisely with individuals and groups, both orally and in writing.</li><li>Ability to work under pressures of time constraints and conflicting demands.</li><li>Degree/ or Diploma or equivalent is required, but will accept a combination of education and prior experience.</li><li>Candidate with MHE instructor certification is preferred</li><li>4-5 years experience in a professional logistics warehousing environment.</li></ul><p><br></p></div>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow</p><p></p>
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<span>Job Summary <br></span><p><span><span><span><span><span><span>Responsible for developing the knowledge and skills of a company’s workforce. Ensure that the workforce can meet its current and future business objectives, and deliver quality products and services that meet customers’ needs. By developing skills and helping individuals reach their potential, trainer helps to build employee satisfaction, making it easier for company to attract and retain a quality workforce. He is responsible for managing, designing, developing, coordinating and conducting all training programmes across SCM operations. </span></span></span></span></span></span></p><br>
<br><br>Job Responsibilities <br><ul>
<li>Plan, direct and conduct overall training programme for employees working with SCM.</li>
<li>Carry out new starter Novice MHE training</li>
<li>Carry out MHE operator refresher training</li>
<li>Support the wider business units with MHE training as required</li>
<li>Carry out Defensive driving training</li>
<li>Carry out Staff Inductions</li>
<li>Carry out First Aid and Fire awareness training for staff as required.</li>
<li>Attend monthly site safety meeting and update on all matters relating to operator MHE training</li> <li>Set goals, priorities and broad objectives for staff MHE training in collaboration with line managers and employees in order to reduce the cost, severity and frequency of accidents.</li>
<li>Facilitate in providing training sessions, develop appropriate objectives and ensure achievement for the same.</li>
<li>Coordinate the safety activities of all safety and training personnel to ensure maximum benefit across the company.</li>
<li>To be involved in investigating MHE incidents and accidents</li>
<li>Evaluate and review operating procedures and Safety precautions to minimise the potential for accident and injury.</li>
<li>Supervise and participate in accident/ incident investigations.</li>
<li>Ensure optimum level of customer satisfaction and compile all feedback to analyse work of employees.</li>
<li>Co-ordinate with line managers and supervisors to assess the training needs of individual departments.</li>
<li>Should evaluate the competency level of individual trainees to enable him work with employees with different knowledge and skill levels.</li>
<li>Manage and maintain in-house training facilities and equipment.</li>
<li>Research and recommend new training methods.</li>
<li>Assess training effectiveness to ensure incorporation of taught skills techniques into employees work behaviour.</li>
</ul>
<br><br>Candidate Requirements <br><ul>
<li>Proven work experience as a Trainer or similar role (coordinator/ facilitator).</li>
<li>Must be a MHE operative, with a recommended minimum 2 years experience.</li>
<li>Multi- skilled trainer who can deliver courses for a wide range of MHE. </li>
<li>Proven ability to complete full training cycle (assess and analyse needs, develop learning objectives, design and develop training programme, coordinate, monitor and evaluate).</li>
<li>Strong communication skills, preferably bilingual with English and Arabic.</li>
<li>Excellent Interpersonal, written and verbal communication skills.</li>
<li>Good organisational and self-management skills</li>
<li>Administrative skills to manage training programmes.</li>
<li>Competencies in MS Office and Presentation Skills.</li>
<li>Skill in analysing and organising information to develop, evaluate and improve safety and training programmes.</li>
<li>Ability to identify training needs and to facilitate and/ or provide training programme to meet those needs, and to conduct training on a variety of subjects (MHE operator training, Defensive driving, First Aid, Customer care etc).</li>
<li>Ability to communicate effectively, clearly, and concisely with individuals and groups, both orally and in writing.</li>
<li>Ability to work under pressures of time constraints and conflicting demands.</li>
<li>Degree/ or Diploma or equivalent is required, but will accept a combination of education and prior experience.</li>
<li>Candidate with MHE instructor certification is preferred</li>
<li>4-5 years experience in a professional logistics warehousing environment.</li>
</ul>
<br><br>Education <br><p>Diploma or Bachelor's Degree</p><br><br><br>. <br><br><br>
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<p>Manage the company's social media accounts, including Instagram, TikTok, Facebook and other relevant platforms.</p><p>Create, schedule, and publish engaging content, including posts, stories, reels, and short-form videos.</p><p>Monitor social media channels, respond to comments and messages, and engage with the online community.</p><p>Assist in developing and maintaining monthly content calendars.</p><p>Stay up to date with the latest social media trends, platform updates, and best practices.</p><p>Coordinate with the marketing and creative teams to ensure content aligns with brand guidelines.</p><p>Support marketing campaigns, promotions, events, and brand activations through social media.</p><p>Track social media performance and prepare basic performance reports.</p><p>Assist in influencer collaborations and campaign execution when required.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications</p><ul><li>Previous experience in social media management or digital marketing is preferred.</li><li>Strong understanding of major social media platforms and current digital trends.</li><li>Excellent written and verbal communication skills in English. Arabic is an advantage.</li><li>Creative mindset with strong attention to detail.</li><li>Basic experience with content creation tools such as Canva, CapCut, Adobe Creative Suite, or similar applications is preferred.</li></ul><p>Preferred Skills</p><ul><li>Photography and videography skills are an advantage.</li><li>Basic knowledge of social media analytics and reporting.</li><li>Experience using social media scheduling tools is preferred.</li><li>Strong organizational and time management skills.</li></ul><p><br></p></div>
<p><strong>Job Description</strong></p><ul><li>Lead and manage all trading and commercial activities related to the oil and gas sector.</li><li>Develop and implement strategies to achieve business growth and profitability targets.</li><li>Identify and pursue new business opportunities with major clients, including <strong>Kuwait National Petroleum Company (KNPC), Kuwait Oil Company (KOC), and other oil and gas companies.</strong></li><li>Maintain and strengthen relationships with customers, principals, manufacturers, and suppliers.</li><li>Review tender documents and oversee the preparation and submission of commercial proposals and bids.</li><li>Negotiate commercial terms, pricing, contracts, and agreements with clients and suppliers.</li><li>Ensure timely execution of supply contracts and resolve any commercial issues related to orders, deliveries, or customer requirements.</li><li>Monitor market trends and competitor activities to identify potential opportunities and business risks.</li><li>Ensure compliance with company policies, contractual obligations, and Kuwait oil and gas industry requirements.</li></ul><p><strong>Qualifications & Experience</strong></p><ul><li>Bachelor's degree in Business Administration, Engineering, or a related field.</li><li><strong>Minimum 7-10 years of experience in oil and gas industry.</strong></li><li>Proven experience in supplying products and services to <strong>KNPC, KOC, and other major oil and gas companies in Kuwait.</strong></li><li>Strong knowledge of Kuwait's oil and gas tendering and procurement procedures.</li></ul><p><strong>Required Skills</strong></p><ul><li>Strong leadership and team management skills.</li><li>Excellent negotiation and commercial management abilities.</li><li>Sound understanding of oil and gas products, materials, and industry practices.</li><li>Strong communication and interpersonal skills.</li><li>Ability to analyze tender requirements and contractual terms.</li><li>Proficiency in Microsoft Office applications and ERP systems.</li><li>Fluency in English; Arabic language skills are an advantage.</li></ul><p> </p><p><strong>Salary Range:</strong></p><p>600 – 800 monthly salary</p>
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<p><br></p><p><b>Company Overview</b></p><p>British International for Education consists of The British School of Kuwait (BSK), The Sunshine Kindergarten (TSK), The British Academy of Sport (BAS) and The British Academy of International Arts (BAIA).</p><p>The British School of Kuwait (BSK) is recognised widely as Kuwait's premier school. In terms of the quality of educational provision; resourcing; the achievements of its students; the breadth of the curriculum; the extent of its extra-curricular provision; the commitment to continuing professional development and the embedding of technology into the teaching, learning and management of the school, BSK sets standards that very few other schools can match. Above all, it is renowned for the quality of its students and its teachers. All teachers at BSK are adventurous, capable and ambitious and whilst the average length of stay has been increasing, there remain frequent opportunities for colleagues to apply for positions of extra responsibility. Though BSK demands the highest standards of professionalism from its staff it remains an exciting environment in which to build a career in teaching.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Job Summary</b></p><p>BIE hires a number of non-teaching roles in areas including Customer Service, Admissions & Marketing, Operations, IT, HR, Procurement and Finance. Openings in specialist positions are posted on the job board. If you would like your profile to be considered and do not see a specialist job posting that matches your qualifications, please complete the employment application here.</p><p><b>Position Requirements</b></p><p>We are seeking a qualified and committed professionals to join our organisation. </p><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide operational and administrative support to the Procurement function by ensuring the efficient, accurate, and compliant execution of procurement activities.</p><p>Reviews purchase requisitions to ensure accuracy, completeness, and compliance with procurement policies. Coordinates with end users to clarify procurement requirements and specifications. Assists Procurement Specialists in processing procurement requests in accordance with approved policies, procedures, and delegated authorities. Supports the implementation and monitoring of procurement controls to ensure compliance with organizational policies and regulatory requirements. Prepares and maintains procurement records and documentation required for Internal Audit, Risk, and Compliance reviews. Tracks procurement requests and maintain accurate procurement status reports and records. Prepares payment requests and coordinate with Finance and end users to facilitate invoice processing and timely payment approvals. Assists in identifying and sourcing potential suppliers for routine procurement requirements. Maintains and regularly updates supplier databases, records, and the supplier master file. Maintains the item master list, ensuring data accuracy and consistency. Organizes and maintains procurement files, including contracts, quotations, purchase orders, and supporting documentation. Maintains procurement trackers, logs, and reporting tools to support procurement activities. Supports supplier master data maintenance, validation, and data cleansing initiatives. Assists with supplier registration, prequalification, onboarding, and vendor documentation processes. Follows up with suppliers regarding quotations, deliveries, invoices, and outstanding procurement requirements. Monitors open Purchase Orders (POs) and ensure timely completion and closure of procurement transactions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Secondary Degree or Diploma in relevant field is preferred. Written and Spoken Arabic is essential English is preferred 1 3 years of relevant experience Prior experience in a similar environment</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic & Operational Leadership:</strong> Lead all retail sales functions (New, Used/Certified, Warehouse, NVD, Administration) to achieve sales and profitability goals.</li><li><strong>Performance & Profitability:</strong> Drive retail sales performance, optimize inventory turnover, and maximize gross profit.</li><li><strong>Customer Excellence:</strong> Oversee the vehicle delivery process and coordinate with the CRM team to ensure top-tier Net Promoter Scores (NPS) and customer satisfaction.</li><li><strong>Cross-Functional Coordination:</strong> Collaborate with Service, Parts, Marketing, Finance, and Fleet Sales to ensure seamless operations.</li><li><strong>GM Principal Compliance:</strong> Maintain full compliance with all General Motors standards, programs, and reporting requirements.</li><li><strong>Leadership & Development:</strong> Lead, coach, and develop the retail sales team to build organizational capability and ensure succession planning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & Requirements:</strong></p><ul><li><strong>Experience:</strong> Minimum 12+ years of retail automotive sales experience, with at least 5 7 years in a senior management role with full P&L responsibility.</li><li><strong>Industry:</strong> Strong background in OEM dealership operations (GM experience is a major plus).</li><li><strong>Skills:</strong> Proven strategic thinker with strong financial acumen, leadership, and people management skills.</li><li><strong>Education:</strong> Bachelor's degree required; MBA preferred.</li><li><strong>Systems:</strong> Experience with Kerridge or similar DMS is highly desirable.</li><li><strong>Language:</strong> Fluent in English & Arabic (written and spoken).</li><li><strong>Location:</strong> Open to local candidates currently based in Kuwait only (valid transferable residency is required).</li></ul><p></p></section>
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<p>We are looking for an experienced <b>Trade Marketing & Merchandising Executive</b> to ensure outstanding execution of merchandising standards, promotional activities, and in-store visibility across modern and traditional trade channels. This role plays a key part in monitoring market performance, gathering competitive intelligence, and supporting business growth through effective field execution.</p><p><b>Retail Execution & Merchandising</b></p><ul><li>Conduct regular market visits to ensure compliance with merchandising and display standards.</li><li>Monitor planograms, product positioning, shelf availability, and stock levels across assigned outlets.</li><li>Ensure proper execution of promotional campaigns, pricing, and in-store communication materials.</li><li>Inspect and maintain Point of Sale Materials (POSM), display stands, and merchandising equipment.</li><li>Identify execution gaps and ensure timely corrective actions.</li></ul><p><b>Sales Performance & Market Analysis</b></p><ul><li>Monitor outlet and category-level sales performance.</li><li>Analyze sales trends and identify factors impacting business performance.</li><li>Recommend merchandising improvements and display optimization based on sales data.</li><li>Identify underperforming outlets and propose action plans to improve execution and sales.</li></ul><p><b>Market Intelligence</b></p><ul><li>Monitor competitor pricing, promotions, product launches, and merchandising activities.</li><li>Gather market insights and identify opportunities to strengthen in-store brand presence.</li><li>Share best practices and recommendations to improve retail execution.</li></ul><p><b>Reporting & Cross-Functional Coordination</b></p><ul><li>Prepare detailed field visit reports with findings, photographs, and recommendations.</li><li>Track corrective actions until full compliance is achieved.</li><li>Coordinate with Sales, Marketing, Operations, Warehouse, and Merchandising teams to ensure successful execution of initiatives and new product launches.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor's Degree in Business Administration, Marketing, or a related discipline.</li><li>Strong understanding of merchandising standards, planograms, POSM management, and retail execution.</li><li>Experience analyzing sales performance and market trends.</li><li>Excellent reporting, documentation, and follow-up skills.</li><li>Proficiency in Microsoft Excel, Word, PowerPoint, and ERP/Merchandising applications.</li><li>Strong organizational skills with the ability to work independently in a field-based role.</li></ul></div>
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<p><br></p><p><b>Responsibilities:</b></p><ol><li>Oversee daily operations of the fashion division, ensuring that recruitment processes are streamlined and effective, utilizing project management tools to enhance productivity and meet client demands.</li><li>Collaborate with the recruitment team to identify talent needs and develop strategies that align with fashion industry trends, ensuring our clients receive top-quality candidates.</li><li>Implement training programs that enhance team skills and knowledge in fashion recruitment, fostering a culture of continuous learning and professional growth.</li><li>Analyze performance metrics to identify areas for improvement in recruitment processes, employing data-driven insights to optimize operations and enhance client satisfaction.</li><li>Establish and maintain strong relationships with clients in the fashion industry, understanding their unique needs and providing tailored recruitment solutions that deliver results.</li><li>Lead team meetings to discuss ongoing projects, share updates, and brainstorm innovative approaches to recruitment challenges, promoting a collaborative team environment.</li><li>Manage and allocate resources effectively to ensure that recruitment goals are met within deadlines, utilizing scheduling tools to optimize team workflow.</li><li>Monitor industry trends and competitor activities to keep the team informed and agile, ensuring our recruitment strategies remain relevant and effective.</li><li>Contribute to the development of marketing initiatives that promote the fashion division’s services, leveraging social media and online platforms to attract potential clients and candidates.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to guide and inspire a diverse team in a fast-paced environment.</li><li>Excellent communication skills to effectively interact with clients and candidates in the fashion industry.</li><li>Proficient in project management tools to streamline operations and enhance team productivity.</li><li>Ability to analyze performance metrics and make data-driven decisions for process improvement.</li><li>In-depth knowledge of recruitment strategies specific to the fashion sector.</li><li>Creative problem-solving skills to address recruitment challenges and develop innovative solutions.</li><li>Strong networking abilities to build and maintain relationships with industry professionals and clients.</li></ul></div>
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<p>Role Summary: Support the execution of marketing activities, coordinate with marketing agencies and suppliers, and ensure the timely delivery of branding, promotional, and digital marketing projects. The role requires creativity, strong coordination skills, and knowledge of AI tools for content and video creation.</p><p>Key Responsibilities:</p><p>• Create and manage content for social media and digital platforms using AI tools and design software.</p><p>• Coordinate and follow up with marketing agencies, designers, printers, and suppliers to ensure timely project completion.</p><p>• Assist in planning and executing marketing campaigns, promotions, and branding initiatives.</p><p>• Support the development of marketing materials, promotional items, and packaging artwork.</p><p>• Ensure all marketing materials are aligned with company branding guidelines.</p><p>• Coordinate with the Sales team to support promotional and trade marketing activities.</p><p>• Monitor marketing project timelines and prepare progress reports.</p><p>• Maintain marketing files, artwork, and campaign documentation.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications & Education:</p><p>• Bachelor's Degree in Marketing, Business Administration, Graphic Design, or a related field.</p><p>Experience & Competencies:</p><p>• 0–5 years of marketing experience, preferably in the FMCG, food & beverage, or manufacturing industry.</p><p>• Experience coordinating with marketing agencies and external vendors.</p><p>• Knowledge of AI tools for creating marketing content and videos.</p><p>• Fluency in Arabic.</p></div>
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<p>The key objective of the job is to ensure full compliance with the company’s merchandising, display, and promotional execution standards across all assigned retail channels, monitor outlet and category-level sales performance, and provide field-based market intelligence to support trade marketing and business development </p><p><br></p><p>· Bachelor’s Degree in Business Administration, Marketing or a related field.</p><p>· 5-10 years of relevant experience in trade marketing, merchandising, or retail sales execution, within the FMCG sector.</p><p>· Valid Kuwait driving license, with willingness to travel daily across assigned retail outlets.</p><p>· Proficient user of Microsoft Word, PowerPoint and Excel, and familiarity with ERP/merchandising monitoring applications.</p><p>· Strong knowledge of merchandising standards, planograms, and POSM management.</p><p>· Ability to analyze sales and market data to identify root causes of performance trends.</p><p>· Strong reporting, documentation, and follow-up skills.</p><p>Ability to work independently in the field and manage time effectively across multiple outlets.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>· Conduct regular field visits across all assigned retail channels to ensure full compliance with company standards.</p><p>· Monitor the execution of approved Must Stock/No Stock lists, Min-Max levels, planograms, product positioning, and display standards in all outlets through market visits and dashboard monitoring of ERP/Merchandising Applications.</p><p>· Ensure products are displayed according to company guidelines, maximizing visibility and customer appeal.</p><p>· Ensure all promotional activities are executed correctly and on schedule across all outlets.</p><p>· Verify promotional pricing, product highlighting, and promotional communication materials are displayed accurately.</p><p>· Monitor product availability during promotional periods and immediately report any execution gaps.</p><p>· Inspect all Point of Sale Materials (POSM) to ensure proper installation, maintenance, and brand consistency.</p><p>· Conduct regular inspections of display stands and coordinate repair or replacement when required.</p><p>· Ensure all displays and merchandising equipment remain clean, attractive, and in excellent condition.</p></div>
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<p>As an Art Director at our leading retail and wholesale company in Al Kuwait, you will play a crucial role in shaping the visual identity of our brand. This position allows you to blend your creative talent with strategic insight, overseeing the development of impactful marketing campaigns that effectively communicate our brand message and drive customer engagement. Your expertise will be essential in translating our vision into compelling visual narratives that resonate with our target audience.</p><p>You will work closely with a talented team of designers, marketers, and product developers in a collaborative and innovative environment. Our company culture emphasizes creativity and teamwork, providing you with the opportunity to lead projects that challenge your skills and expand your professional horizons. As an Art Director, you will not only enhance your leadership capabilities but also stay abreast of industry trends and technological advancements, positioning yourself for significant career growth.</p><p>We are committed to your professional development, offering training programs and resources to ensure you remain at the forefront of design and marketing strategies. By joining our team, you will have the chance to make a lasting impact in the retail sector while advancing your career in a supportive and dynamic workplace.</p><ol><li><b>Responsibilities:</b>Lead and inspire the creative team to conceptualize and produce visually compelling marketing campaigns that align with our brand strategy, utilizing industry-standard design software like Adobe Creative Suite.</li><li>Collaborate with marketing and product development teams to ensure consistent messaging and branding across all platforms, enhancing customer engagement and brand loyalty.</li><li>Develop and present design concepts to stakeholders, incorporating feedback to refine projects and meet objectives and deadlines effectively.</li><li>Conduct thorough market research to stay updated on industry trends, competitor activities, and consumer preferences, using insights to inform creative direction and strategies.</li><li>Mentor junior designers, fostering a culture of collaboration and creativity while encouraging professional development within the team.</li><li>Manage multiple design projects simultaneously, ensuring timely delivery of high-quality assets while adhering to budget constraints and specifications.</li><li>Evaluate and select external vendors and freelancers for specific projects, negotiating contracts to ensure deliverables meet the company’s quality standards.</li><li>Analyze the performance of design initiatives and marketing campaigns, using metrics and feedback to refine strategies for future projects.</li><li>Maintain brand consistency across all visual communications, ensuring that all design work accurately reflects the company’s identity and values.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Expertise in design software such as Adobe Creative Suite, enabling the creation of high-quality visual content.</li><li>Strong leadership skills to effectively manage and motivate a creative team to achieve common objectives.</li><li>Excellent communication skills for articulating ideas and collaborating effectively with cross-functional teams.</li><li>Creative problem-solving abilities to develop innovative design solutions that align with business goals.</li><li>Solid understanding of marketing principles to create designs that enhance brand visibility and customer engagement.</li><li>Ability to conduct market research and analyze trends to inform design strategies and decisions.</li><li>Strong project management skills to handle multiple tasks and deadlines efficiently, ensuring timely project delivery.</li></ul></div>
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<p>We are seeking a dedicated QA/QC Document Controller to join our dynamic team in the heavy industry and metallurgy sector. This role is pivotal in ensuring that our documentation processes meet the highest standards of quality and compliance. As a QA/QC Document Controller, you will play a crucial role in maintaining the integrity of our quality assurance and quality control documentation, which is essential for our operational success and regulatory compliance. You will be part of a forward-thinking organization that values precision, attention to detail, and continuous improvement.</p><p>In this position, you will have the opportunity to work closely with various departments, enhancing your understanding of the industry while contributing to a culture of excellence. We prioritize employee development and offer training programs designed to enhance your skills and knowledge in quality management systems and documentation control. You will be empowered to take ownership of your responsibilities and participate in initiatives that drive quality improvement across our projects.</p><p>Joining our team means becoming part of a collaborative environment where your contributions are valued. We believe in fostering a culture of open communication, teamwork, and innovation. As you grow in your role, you will have the chance to take on greater responsibilities and advance your career within the organization. If you are passionate about quality assurance and document control and are eager to make a significant impact in the heavy industry, we encourage you to apply and take the next step in your professional journey.</p><p><b>Responsibilities:</b></p><ol><li>Manage and maintain all QA/QC documentation, ensuring that all records are accurate, up-to-date, and compliant with industry standards and regulations.</li><li>Coordinate with project teams to gather necessary documentation, verifying that all quality assurance processes are documented appropriately and consistently.</li><li>Implement and maintain document control procedures, ensuring all documents are systematically filed, tracked, and retrievable for audits and inspections.</li><li>Conduct regular audits of documentation to identify discrepancies or areas for improvement, providing recommendations to enhance quality control measures.</li><li>Assist in the preparation of quality reports and metrics, analyzing data to identify trends and areas needing attention for quality improvement initiatives.</li><li>Facilitate training sessions for team members on document control processes and quality assurance standards, promoting a culture of continuous learning.</li><li>Collaborate with cross-functional teams to ensure that quality management systems are effectively integrated into all operational processes.</li><li>Support the implementation of corrective actions for non-conformities identified during inspections or audits, ensuring timely resolution and documentation.</li><li>Act as a liaison between internal teams and external stakeholders, ensuring clear communication regarding quality standards and documentation requirements.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in document management systems and quality management software.</li><li>Strong attention to detail with exceptional organizational skills.</li><li>Excellent verbal and written communication skills for effective collaboration.</li><li>Knowledge of industry standards and regulations related to quality assurance and control.</li><li>Ability to analyze data and generate insightful reports for quality improvement.</li><li>Experience in facilitating training and workshops on quality management processes.</li><li>Strong problem-solving skills to address documentation discrepancies and quality issues.</li></ul></div>