Telesales Jobs in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Rentokil Boecker® Quality Coordinator is held accountable for the below job responsibilities: ● Conduct basic internal audits on the sales and operations department and identify non-conformities in the processes.<br> ● Provides, compiles and reports accurate data to management for internal use upon request.<br> ● Verifies accuracy of client files to determine eligibility, and accuracy reporting according to the company guidelines, policies and procedures.<br> ● Handles data collection with high sensitivity of all methods: courtesy calls, CVC, call back follow up call, audit calls, and courtesy visits.<br> ● Receives client complaints and call back data, communicates and follows up with concerned stakeholders to ensure client satisfaction.<br> ● Records accidents at clients’ premises and identifies root causes in order to avoid their reoccurrence.<br> ● Performs internal audits on operations departments of all LOBs and identifies non conformities in processes and matters of system data entry, contracts, pending appointments, client’s complaints and other functional tasks.<br> ● Address the non conformities reports to the Quality Manager to take action.<br> ● Generates and handles the distribution of Quality Certificates to clients.<br> ● Implements the client feedback system by requesting written feedback and testimonials through various media.<br> ● Maintains data entries and data integrity on Rentokil Boecker® systems.<br> ● Bachelor’s Degree in Business Administration or equivalent ● At least 1 year of experience in relevant field ● Proficiency in English is a must.<br> Arabic is a plus ● Computer Literacy: Microsoft Office, CRM.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>The Customer Service Representative - Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI’s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.</p><br> <br><br>Job Responsibilities <br><p>•&nbsp;&nbsp; &nbsp;Processing all credit transactions for electronics, Furniture and online.<br> •&nbsp;&nbsp; &nbsp;Validate and ensure documentation compliance, and authenticity.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.<br> •&nbsp;&nbsp; &nbsp;Ensure accuracy of all calculations.<br> •&nbsp;&nbsp; &nbsp;Follow-up on approval of credit applications, transactions, exceptions and other related processes to ensure that SLA’s are met on all fronts.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Ensure that the Individual monthly sales targets is met.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Ensure that the company standard for customer satisfaction is met and maintained.<br> •&nbsp;&nbsp; &nbsp;Selling related Easy Credit products and Services<br> •&nbsp;&nbsp; &nbsp;Credit collection &amp; instalment payment from customers including Down-Payments, early settlements, Overdue, legal and late payment charges collection.<br> •&nbsp;&nbsp; &nbsp;Issuing Clearance certificates and Deals certificates for normal transactions ( not legal - no early settlement )&nbsp;<br> •&nbsp;&nbsp; &nbsp;End-Of-Day Transactions batches.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Cash and K-Net reconciliation at End-Of-Day Batches&nbsp;<br> &nbsp;</p><br> <br><br>Candidate Requirements <br><p>•&nbsp;&nbsp; &nbsp;0 – 2 years of experience.&nbsp;<br> •&nbsp;&nbsp; &nbsp;2-year Diploma in a relevant field.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Customer-centric attitude.<br> •&nbsp;&nbsp; &nbsp;Excellent communication skills.<br> •&nbsp;&nbsp; &nbsp;Basic computer skills.<br> •&nbsp;&nbsp; &nbsp;Bi-lingual (Arabic/English) preferred.<br> &nbsp;</p><br> <br><br>Education <br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration</p><p>Responsibilities</p><ul><li>Build and develop relationships with potential Clients and Partners who may have clients interested in trading multi-asset products such as Gold, Oil, FX, and Cryptocurrencies.</li><li>On-board IB s and help them increase accounts, deposits, and revenues.</li><li>Identify and target known Money Managers and IB s in the MENA Region.</li><li>Organically build a book of business through relationships in and outside the market targeting potential IB s from multiple industries.</li><li>Determine customers' trading needs and prepare proposals to sell services that address these needs.</li><li>Cross-sell retail clients who meet the IB threshold to grow their business and walk them through the client growth life cycle.</li><li>Stay up to date on market news and trends in FX, Commodities, Stocks, and Indices.</li><li>Advise on trading strategies, options, and risk management strategies.</li><li>Explain industry terms or trading practices to clients.</li><li>Attend industry and company events to source own potential clients as directed by management.</li><li>Achieve sales targets.</li><li>Contact prospective or existing customers to discuss their queries and requirements.</li><li>Develop sales presentations or proposals to explain service specifications.</li><li>Maintain customer records by using the CRM and logging communication.</li><li>Receive and follow-up on clients funding, volume, and new account activations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Academic Qualification Requirement: B.Sc. Degree from any discipline</p><p>4+ years of extensive experience in Forex / CFD brokerage sales environments</p><p>Professional Key Knowledge Area Requirement:</p><ul><li>Strong understanding of FX, commodities, indices, and equity markets</li><li>A hunter mindset, you chase targets, not titles</li><li>Excellent communication and negotiation skills across cultures and regions</li><li>Strategic thinking paired with hands-on execution</li><li>Financial markets knowledge in FX, Stocks, Commodities</li><li>Technical and Fundamental analysis</li></ul><p>Skills &amp; Competencies</p><ul><li>Strong relationship management and networking skills</li><li>Selling Skills.</li><li>Communication skills.</li><li>Customer orientation.</li><li>Learning flexibility</li></ul><p></p></section>

<p>We are hiring experienced Executive Sous Chef for a reputed restaurant group in Kuwait. Key Responsibilities Ensure exceptional food quality, presentation, and guest satisfaction. Support the Executive Chef in achieving departmental and business goals. Develop menus while maintaining food cost control. Prepare and manage operating budgets and monitor expenses. Manage labor costs, productivity, and scheduling. Recruit, train, coach, and develop kitchen staff. Conduct employee orientation, performance reviews, and cross-training. Manage inventory, purchasing, stock control, and waste reduction. Ensure compliance with food safety, hygiene, and health regulations. Maintain recipe databases and standard recipes. Conduct culinary training on menu items and food knowledge. Coordinate with multiple departments and stakeholders. Update SOPs, monitor cross-functional projects, and coordinate POS updates. Analyze menu performance and improve sales of underperforming dishes. Monitor staffing requirements and manpower allocation. Conduct recipe audits and shelf-life validation. Support QA initiatives and continuous improvement. Lead Area Chef meetings in the absence of the Executive Chef. Participate in new product development and R&amp;D projects. Monitor culinary KPIs and analyze P&amp;L reports. Conduct employee performance reviews and improvement plans. Coordinate maintenance with facilities teams. Perform regular food tastings and branch visits to ensure consistency and operational excellence. Attractive Salary + Benefits</p><p><strong>Desired Candidate Profile</strong></p><p>Job requirements Minimum 12 14 years of relevant culinary experience. Minimum 2 years in the same or equivalent leadership position Bachelor's Degree in Catering Science or Culinary Arts</p>

<p>Reports to : GM Job Summary: The CRC Manager will be responsible for managing the day-to-day operations of the Customer Relationship Center, ensuring high levels of customer satisfaction, service quality, operational efficiency, and team performance. The role involves leading the CRC team, monitoring key performance indicators, managing customer escalations, improving processes, and ensuring that all customer interactions are handled professionally and efficiently.</p><p>Job Role and Responsibilities: Manage and oversee the daily operations of the Customer Relationship Center. Lead, motivate, and manage CRC agents, team leaders, and support staff. Ensure excellent customer service across telephone, email, chat, WhatsApp, and other communication channels. Monitor and achieve key performance indicators (KPIs) Prepare daily, weekly, and monthly operational reports for management. Monitor staffing levels, workforce requirements, schedules, attendance, and productivity. Coordinate with Sales, Marketing, Operations, Finance, and other departments to resolve customer issues. Ensure accurate use and maintenance of CRM and customer databases. Maintain quality assurance standards and conduct regular call/service quality reviews. Identify training needs and coordinate training and development programs for CRC employee</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Requirement open to Bilingual Arab Candidates</li><li>Bachelor's degree in any discipline from a reputable and recognized university.</li><li>Minimum 5 years of experience in Managerial level position in customer service, contact center or customer relationship management.</li><li>Fluency in English is required</li><li>Strong customer-service orientation and ability to manage difficult customer situations.</li><li>Strong analytical and reporting skills, including good knowledge of Microsoft Excel.</li><li>Excellent communication, leadership, coaching, and problem-solving skills.</li></ul>

<p><h4>Functional roles and responsibilities</h4> <p>To provide attentive assistance to the store, ensuring that all items are stored properly in the stock room in an easy to access manner, as well as receiving deliveries of stock to the relevant floor.</p> <ul> <li>Receive the items from the loading bay and take to relevant stock room.</li> <li>Ensure that all the items have the correct barcode and security tag.</li> <li>Sign the delivery slip after checking the items, then file by brand and date.</li> <li>Prepare the items for display by assisting commercial merchandisers and sales consultants to get the stock onto the shop floor in a timely manner.</li> <li>Inform manager of the deliveries received and report damages/losses.</li> <li>Merchandise the tills with POS material daily – shopping bags, credit card slip holders, and clear the used security tags from the tills.</li> <li>Complete the Delivery Concern Report – if items don’t have a barcode, security tag or is damaged – this goes to the managers and the stock is sent back to the warehouse.</li> <li>Ensure all housekeeping, safety, security and healthcare measures are followed inside the store to avoid any accidents.</li> <li>Ensure that the stock room is arranged in an easily accessible manner at all times.</li> </ul> <h4>Education/Certification and continued education</h4> <p>High school qualification.</p> <h4>Years of experience</h4> <p>1 - 2 years of experience in a similar field.</p> <h4>Knowledge and skills</h4> <ul> <li>Team player.</li> <li>Can work efficiently under pressure.</li> <li>Highly organized with attention to detail.</li> </ul></p><p></p>

<p>The Technical Lead – ERP Implementation is responsible for leading the design, implementation, and continuous improvement of the organization’s ERP systems across key business functions. This role ensures seamless alignment between business needs and system capabilities, enabling efficient operations across Finance, Supply Chain, Sales, HR, and Procurement. Acting as a bridge between business and technology, the role drives scalable solutions, process optimization, and system performance excellence.</p><br><ul><li><p>Analyze client business processes and map them to Odoo's functionalities, identifying gaps and proposing effective solutions.</p></li><li><p>Configure Odoo modules (e.g., Sales, Accounting, Inventory, Manufacturing) to meet specific client requirements and workflows.</p></li><li><p>Lead Odoo implementation projects from discovery to go-live, ensuring timely and budget-conscious delivery.</p></li><li><p>Develop and execute comprehensive test plans, including unit, integration, and user acceptance testing, to ensure system integrity.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Business, or a related field.</li><li>Proven experience in Odoo implementation, with a strong understanding of its architecture and modules.</li><li>Demonstrated expertise in configuring and customizing Odoo to meet diverse business needs.</li><li>Experience in business process analysis and requirements gathering for ERP systems.</li></ul>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <strong>Operational excellence</strong><br> <li>Oversee spa booking practices to maximize productivity and room utilization, ensuring efficient scheduling during peak and off-peak hours.</li> <li>Conduct daily checks of guest areas, including locker rooms, fitness areas, and relaxation rooms, to ensure cleanliness, orderliness, and proper equipment functioning.</li> <li>Manage inventories and reorder supplies to meet operational demands.</li> <li>Collaborate with spa management on new procedures to improve service and productivity.</li> <strong>Team leadership & development</strong><br> <li>Supervise daily operations of the spa team, including therapists, attendants, and coordinators, ensuring adherence to standards.</li> <li>Conduct training sessions for new hires, maintaining and updating the Spa Training Manual and testing materials quarterly.</li> <li>Continuously retrain team members to improve service delivery and operational efficiency.</li> <li>Monitor and document staff performance, assisting with evaluations and corrective actions as needed.</li> <li>Develop and implement up-selling incentives to drive revenue growth.</li> <strong>Guest experience & engagement</strong><br> <li>Provide consultations and familiarize guests with services, amenities, spa, and hotel facilities.</li> <li>Set and coordinate guest appointments while adhering to Four Seasons’ service standards.</li> <li>Promote and sell retail products, tailoring recommendations to guest needs.</li> <li>Anticipate guest needs, resolve issues promptly, and ensure complete satisfaction.</li> <strong>Retail management</strong><br> <li>Maintain retail displays, ensuring neatness and proper stock levels.</li> <li>Conduct monthly inventory and introduce new, unique products to enhance retail offerings.</li> <li>Implement and monitor retail incentive plans for staff to boost sales.</li> <strong>Administrative responsibilities</strong><br> <li>Ensure accurate input of services, gratuities, and retail sales into the POS system.</li> <li>Prepare accounting reports, research voucher issues, and resolve discrepancies.</li> <li>Maintain an organized workspace and manage desk supplies, guest materials, and operational inventories.</li> <h4>What you bring</h4> <li>Passion for the health and wellness industry and commitment to delivering exceptional guest experiences.</li> <li>Oral and written proficiency in English and Arabic.</li> <li>Excellent communication and organizational skills, with the ability to prioritize in a busy environment.</li> <li>Previous supervisory experience in a luxury spa or wellness setting preferred.</li> <li>Knowledge of spa software systems and hotel interface programs such as Book4Time, Birchstreet, Opera, and HotSOS.</li> <li>Proficiency in Microsoft Office (Word and Excel) and Canva.</li> <li>Ability to inspire and motivate team members while maintaining professionalism and attention to detail.</li> <h4>What we offer</h4> <li>Competitive compensation and benefits package.</li> <li>Opportunities for professional growth within a globally recognized luxury brand.</li> <li>Access to world-class training and development programs.</li> <li>A collaborative and supportive work environment that values innovation and excellence.</li> <li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li> <li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences.</li> <h4>Work authorization</h4> <p>Hotel will apply for the work authorization for the successful candidate.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Role Name:</span></strong><span> Shipping Coordinator</span></p><br> <p><strong><span>Job Summary:</span></strong><span><br>Reporting to the Sales Manager, the Shipping Coordinator will assist in handling queries related to sea, air, and overland freight for import/export shipments. The role involves coordinating with overseas agents, shipping lines, airlines, and customs clearance teams to ensure smooth job execution while providing cost-effective services.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li><span>Assist in coordinating day-to-day operational requirements with the team.</span></li> <li><span>Provide shipment status updates to customers as required.</span></li> <li><span>Liaise with stakeholders to resolve basic operational issues.</span></li> <li><span>Support vendors in fulfilling customer requirements on time.</span></li> <li><span>Ensure the system is updated with accurate shipment data.</span></li> <li><span>Assist the Sales Manager by preparing reports and updating on job progress.</span></li> <li><span>Register new clients in CW1 and ensure accurate entry of order details.</span></li> </ul> <p><strong><span>Candidate Requirements:</span></strong></p><br> <ul> <li><span>Bachelor’s degree or equivalent qualification.</span></li> <li><span>At least 1-2 years of experience in a relevant or with similar role of coordination in another field.&nbsp; </span></li> <li><span>Basic knowledge of Microsoft Office applications (Word, Excel, Outlook).</span></li> <li><span>Familiarity with freight forwarding operations for land, air, and sea shipments.</span></li> <li><span>Strong organizational skills and the ability to prioritize tasks.</span></li> <li><span>A valid Kuwait Driving License is a plus.</span></li> </ul> <p><strong><span>Education:</span></strong><span><br>Bachelor’s degree in a relevant field is preferred.</span></p><br> </div>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p><strong>Job responsibilities:</strong></p> <ul> <li>Ensures every guest receives full attention, courteous service, and exceptional care throughout their dining experience</li> <li>Leads and maintains a disciplined, well-organized team that adheres to all service standards, general service requirements, and cleaning checklists</li> <li>Provides on-the-job training and development to employees, including trainees and bus staff, with direct presence to correct mistakes on the spot and establish individual training programs tailored to each team member's needs</li> <li>Maintains strict standards for staff appearance, uniforms, grooming, and professional presentation</li> <li>Organizes assigned stations (breakfast/lunch/dinner) for cleanliness, proper setup, and equipment readiness according to established manuals</li> <li>Oversees order taking, ensures accuracy, and actively participates in sales efforts and guest relations</li> <li>Maintains continuous communication between restaurant and kitchen operations</li> <li>Handles guest complaints promptly by escalating to the restaurant manager or assistant F&B manager</li> <li>Ensures all staff are informed of current promotions, menu specialties, and sales activities</li> <li>Ensures careful handling of all restaurant materials and controls inventory of dishes, glassware, and serviceware; identifies and removes chipped, broken, or cracked items from service</li> <li>Keeps all restaurant furnishings clean and polished in accordance with the established cleaning schedule</li> <li>Monitors all furniture and equipment; submits maintenance requests for damaged items and ensures timely repairs</li> <li>Controls and reports all defective lighting, fixtures, and other electrical matters to management</li> <li>Assists with end-of-month and end-of-year inventory counts in assigned areas of responsibility</li> <li>Demonstrates thorough familiarity with all emergency procedures and ensures all team members are informed of and understand pertinent emergency protocols</li> <li>Ensures compliance with all company guidelines and operational policies</li> <li>Performs additional duties as assigned by the F&B manager and management team</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications:</strong></p> <ul> <li>Minimum five years of progressive experience in food and beverage service within 5-star hotel or fine dining establishments</li> <li>Proven supervisory or leadership experience managing service teams</li> <li>Fluent command of English and at least one additional language commonly used by staff</li> <li>Strong knowledge of food and beverage service standards, protocols, and best practices</li> <li>Proficiency with point-of-sale (POS) systems, particularly Micros</li> <li>Competency in Microsoft Office applications (Excel, Word, Outlook)</li> <li>Excellent interpersonal and communication skills with the ability to interact professionally with guests and staff at all levels</li> <li>Demonstrated ability to train, mentor, and develop team members</li> <li>Strong problem-solving and conflict resolution capabilities</li> <li>Knowledge of health, safety, and emergency procedures relevant to food service operations</li> <li>Ability to maintain composure and deliver exceptional service in high-pressure environments</li> <li>Physical capability to stand for extended periods and perform duties throughout assigned shifts</li> <li>Flexibility to work varied shifts, including evenings, weekends, and holidays as required</li> </ul> <p><strong>Preferred qualifications:</strong></p> <ul> <li>Certification in food safety and hygiene</li> <li>Experience in luxury hospitality or Michelin-starred establishments</li> <li>Knowledge of wine service and beverage pairing</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor</strong></p> <ul> <li>Develop your talent through Accor’s learning programs.</li> <li>Opportunity to grow within your property and across the world.</li> <li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li> <li>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Requirements:</p><ul><li><b>10–20 years of experience</b> in tyre management and operations</li><li>Candidates from <b>inside or outside Kuwait</b> are welcome to apply</li><li>Proven experience managing <b>tyre centre operations, inventory, and daily activities</b></li><li>Strong leadership skills with experience in team management and supervision</li><li>Ability to manage stock levels, supplier coordination, and operational efficiency</li><li>Strong knowledge of tyre products, services, and market trends</li><li>Excellent organizational and problem-solving skills</li><li>Fluency in <b>Arabic and English</b> (spoken and written) is preferred</li></ul><p>Key Responsibilities:</p><ul><li>Manage overall tyre centre operations and ensure smooth daily activities</li><li>Lead and supervise the tyre centre team</li><li>Monitor inventory levels and ensure availability of required stock</li><li>Coordinate with suppliers and manage procurement activities</li><li>Ensure excellent customer service and operational standards</li><li>Analyze sales performance and implement improvement plans</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Strong knowledge of <b>tyres, automotive products, and tyre service operations</b></p><p>Experience managing <b>tyre centre operations and workshop activities</b></p><p>Excellent <b>team leadership and staff supervision</b> skills</p><p>Strong inventory management and stock control knowledge</p><p>Supplier coordination and procurement experience</p><p>Ability to analyze sales, stock movement, and operational performance</p><p>Strong customer service and problem-solving skills</p><p>Knowledge of tyre brands, specifications, applications, and market trends</p><p>Experience with ERP systems and inventory management software</p><p>Strong communication and negotiation skills</p><p>Ability to work under pressure and manage multiple priorities</p></div>

<ul><li><p>Develop, formulate and optimise oilfield chemicals within EEC's portfolio, which covers:</p><ul><li><p><strong>Drilling fluids:</strong> fluid loss control agents, viscosifiers, shale inhibitors, lubricants, emulsifiers and wetting agents.</p></li><li><p><strong>Cementing:</strong> retarders, fluid loss additives, dispersants, gas migration control, spacers and flushes.</p></li><li><p><strong>Stimulation:</strong> acid corrosion inhibitors, mutual solvents, surfactants, non-emulsifiers, iron control agents and viscoelastic surfactants (VES).</p></li><li><p><strong>Production:</strong> corrosion inhibitors, scale inhibitors, demulsifiers, H2S scavengers and produced-water treatment chemicals.</p></li></ul></li><li><p>Plan and carry out laboratory testing to API and industry standards, including:</p><ul><li><p>Drilling fluid testing (API RP 13B): rheology, HPHT fluid loss and hot rolling.</p></li><li><p>Cement slurry testing (API RP 10B): thickening time, fluid loss, free fluid and compressive strength.</p></li><li><p>Stimulation fluid testing: acid compatibility, emulsion and sludge tests, and corrosion testing.</p></li><li><p>Production chemical testing: bottle tests, LPR and weight-loss corrosion testing, and scale inhibition tests.</p></li></ul></li><li><p>Prepare technical data sheets, test reports and technical submissions.</p></li><li><p>Evaluate raw materials, alternative chemistries and suppliers to deliver cost-competitive, locally manufactured products.</p></li><li><p>Work with Production on scale-up from laboratory to plant.</p></li><li><p>Supervise laboratory technicians and work closely with Sales, Production, Procurement and QHSE.</p></li><li><p>Support Management in identifying new product opportunities.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's/Master's degree in <strong>Chemistry, Chemical Engineering, or a related field</strong>.</p></li><li><p>5–8 years' direct R&D or laboratory experience with oilfield chemicals.</p></li><li><p>Proven hands-on formulation and testing experience in at least one of these areas: drilling fluids, cementing, stimulation, production chemicals.</p></li><li><p>Strong leadership, analytical, problem-solving, and customer-facing skills.</p></li></ul><p><em>Applicants without oilfield chemicals experience (e.g., paints, coatings, construction chemicals, pharmaceuticals) will not be considered for this role.</em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Section Manager - Dairy | MAF Retail | Hypermarket Kuwait<br><strong>ROLE SUMMARY</strong><br>The Section Manager Dairy is responsible for implementing quality, range and freshness standards of offered goods to attract customers in order to achieve the set sales targets. The role holder is also responsible for exceptional customer service is delivered within the section.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Monitor and report competitor activities (prices, range, promotional activities etc.) to ensure competitive advantage.</li><li>Negotiate internal promotions with suppliers to enforce the image of discount inside the section.</li><li>Oversee the establishment of a competitive assortment offer.</li><li>Stay informed about competition activities in the store’s catchment’s area and take necessary measures.</li><li>Oversee commercial policy agreed for the store pricing.</li><li>Ensure the proper conservation, utilization and profitability of the department’s assets.</li><li>Oversee the products assortment in the section.</li><li>Support comparative studies within section that can contribute to the efficiency of the commercial concepts.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Diploma in Commerce or Finance .</li><li>2+ years in Retail Business, 1+ year in an operations supervisory role.</li><li>Communication and presentation skills.</li><li>Customer service orientation.</li><li>Time management.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<p>Build and maintain strong relationships with existing and new retail and professional clients. Serve as the primary point of contact for assigned client portfolios, providing timely and professional support. Proactively engage clients to increase platform usage, trading activity, and overall satisfaction. Identify opportunities for account growth through cross-selling and upselling relevant products and services. Conduct regular client reviews to understand trading needs, business objectives, and potential challenges. Monitor client activity and identify at-risk accounts, implementing appropriate retention strategies. Coordinate with internal teams to ensure seamless client service. Maintain accurate records of client interactions and activities within the CRM system. Keep clients informed about company products, platform updates, market events, promotions, and educational resources. Gather client feedback and communicate insights to management to improve products, services, and the overall customer experience. Ensure all client communications comply with regulatory requirements and internal policies</p><p><strong>Desired Candidate Profile</strong></p><p>College or university degree. At least 1 year of experience in a Client Relationship, Customer Support, or Sales role, preferably within a regulated financial services company. Experience in the Forex, CFD, or online trading industry will be considered an advantage. Fluency in both Arabic and English, with excellent written and verbal communication skills. Strong interpersonal, communication, organizational, and relationship management skills. Familiarity with trading platforms and CRM systems. High level of professionalism, integrity, attention to detail, and a strong work ethic. Self-motivated, proactive, with a positive can-do attitude and the ability to work independently as well as part of a team.</p>

<p>We are hiring experienced Sr Hostess for a reputed restaurant group in Kuwait. Key Responsibilities Greet, acknowledge, seat and farewell guests professionally. Recognize VIP and regular guests and coordinate personalized service. Manage reservations, special requests, guest profiles and reservation notes. Manage seating plans, waitlists, queues and table availability. Coordinate table allocation with Floor Manager and service team. Handle guest inquiries, complaints and service recovery. Maintain guest interaction and complaint records. Guide and coach junior hostesses and FOH staff. Allocate host-desk duties and monitor performance. Coordinate guest information with managers and service staff. Maintain host desk, entrance and guest areas. Handle telephone calls and reservation inquiries. Support promotions, guest loyalty and revenue objectives. Prepare reports on guest feedback, VIP activity and service trends. Complete shift handovers and ensure the host area is ready for the next shift</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 3 years in restaurant hosting, guest relations, hospitality or similar customer-facing role. Senior/supervisory experience preferred. Diploma or Bachelor s degree in Hospitality Management, Business Administration or related field preferred. Experience with reservations, waitlists, VIP guests, complaints and service recovery. Sales, loyalty activities or special-event experience is an advantage.</p> <p>Job requirements Minimum height: 165 cm Fit appearance and professional grooming. Fluent Arabic &amp; English; additional languages advantageous. Confident, presentable and warm personality. Excellent guest-relations and interpersonal skills. Strong organization and reservation-management skills. Good complaint handling and problem-solving ability. Leadership skills to guide junior staff. Comfortable with reservation systems, tablets, QR feedback tools and MS Office.</p>

<p><strong>R&D Manager</strong></p><p>We are seeking an experienced R&D Manager to lead our Research & Development activities in the development and optimization of oil field chemical products and treatment solutions.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Lead and manage R&D activities, projects, and product development initiatives.</p></li><li><p>Develop, formulate, test, and optimize oil field chemicals, including corrosion inhibitors, scale inhibitors, demulsifiers, produced-water treatment chemicals, and other specialty chemicals.</p></li><li><p>Lead laboratory testing, product evaluation, validation, and performance analysis.</p></li><li><p>Conduct and oversee field trials, site testing, troubleshooting, and chemical dosage optimization.</p></li><li><p>Work closely with customers and end users to understand technical requirements and provide appropriate chemical solutions.</p></li><li><p>Collaborate with Sales, Production, Procurement, Supply Chain, and QHSE teams to support product development and commercialization.</p></li><li><p>Evaluate raw materials, alternative formulations, suppliers, and new chemical technologies.</p></li><li><p>Maintain proper R&D documentation, technical reports, laboratory records, and product development data.</p></li><li><p>Ensure compliance with applicable Quality, Health, Safety & Environmental requirements and industry standards.</p></li><li><p>Lead, supervise, and develop the R&D team while promoting innovation and continuous improvement.</p></li><li><p>Support Management in identifying new product opportunities and strengthening EEC's competitiveness in the Kuwait upstream market.</p></li></ul><br><p><strong>Candidate Profile:</strong></p><ul><li><p>Bachelor's/Master's degree in Chemistry, Chemical Engineering, or a related field.</p></li><li><p>Strong experience in oil field chemical R&D, formulation, laboratory testing, and field applications.</p></li><li><p>Hands-on knowledge of corrosion, scale, demulsification, produced-water treatment, and chemical optimization.</p></li><li><p>Strong leadership, analytical, problem-solving, and customer-facing skills.</p></li><li><p>Experience in developing and commercializing chemical products for the oil & gas industry will be highly preferred.</p></li></ul><br><p><strong>Location: </strong>Kuwait</p><p><strong>Position:</strong> R&D Manager – Oil Field Chemicals</p><p><strong>Desired Candidate Profile</strong></p><p>.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a skilled and organized Head Barista to manage our coffee shop operations in Al Kuwait, Kuwait. In this role, you will be responsible for overseeing daily coffee preparation, ensuring that all beverages meet our quality standards, and leading a team of baristas to deliver excellent service to our customers.</p><p>Your primary duties will include training new staff on coffee-making techniques and customer service, as well as developing seasonal beverage menus that appeal to our clientele. You will also manage inventory and ensure that all supplies are ordered and stocked appropriately, maintaining a clean and efficient workspace.</p><p>As the Head Barista, you will monitor customer feedback to improve service quality and implement promotional strategies to enhance customer engagement and sales. This role requires strong leadership and communication skills, along with a passion for coffee and a commitment to maintaining high standards.</p><p><b>Responsibilities:</b></p><ol><li>Oversee daily coffee operations, ensuring all beverages are prepared to the highest standards and maintaining consistency in quality across all products.</li><li>Train and mentor baristas on coffee preparation and customer service, fostering a supportive and effective team environment.</li><li>Develop and implement seasonal beverage menus that reflect customer preferences and market trends, ensuring variety and quality.</li><li>Manage inventory, including ordering and stocking coffee supplies, while minimizing waste and ensuring freshness of products.</li><li>Collaborate with management to create promotional strategies that drive customer engagement and increase sales effectively.</li><li>Monitor customer feedback and implement improvements based on insights gathered to enhance the overall customer experience.</li><li>Maintain a clean and organized workspace, adhering to health and safety regulations and ensuring equipment is functioning properly.</li><li>Lead team meetings to discuss performance updates and operational improvements, promoting open communication within the team.</li><li>Stay informed about industry trends and new coffee products, sharing knowledge with the team to encourage innovation in beverage preparation.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficiency in coffee brewing techniques and equipment operation.</li><li>Strong leadership skills to effectively manage and motivate a team.</li><li>Excellent customer service skills to ensure a positive experience for patrons.</li><li>Ability to develop and implement seasonal menus based on market trends.</li><li>Experience in inventory management and cost control.</li><li>Strong communication skills for effective collaboration with team members.</li><li>Passion for coffee and a commitment to quality service.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>The TA Representative is responsible for executing the in-field commercial strategy for assigned priority brands within a defined territory. The role focuses on high-quality customer engagement, effective execution of brand and tactical plans, generating demand, and delivery of agreed sales objectives, in line with Novartis policies, ethical standards, and compliance requirements.<br>#LI-Onsite<br><p><b>Job Description</b></p><br><br><p><u>Major accountabilities:</u></p><br><br><ul><li>Execute the ICE field execution framework by segmenting customers, applying value-based targeting, delivering personalized omnichannel engagement, following data-driven call plans, and ensuring timely visit documentation.</li><li>Deliver compliant, high-impact customer engagement by applying approved brand messaging, leveraging digitaltools, and continuously improving execution through coaching and performance insights.</li><li>Act as a trusted therapeutic area commercial partner to HCPs, explaining clinical data, evidence, and appropriate product use.</li><li>Maximize technology enablement support systems, e.g. “next best action” proposals, to enhance customer engagement impact.</li><li>Collect, interpret, and share field insights on best practices, customer needs, market dynamics, competitor activity, and&nbsp; territory needs and priorities, to develop actions to address them.</li><li>Participate in or contribute to local events, meetings, and promotional activities in compliance with governance standards.</li><li>Collaborate cross-functionally with TA Marketing, Medical TA, Value &amp; Access, and Execution Excellence partners</li></ul><br><p><u>Requirements:</u></p><br><br><ul><li><b>Degree/education</b>&nbsp;in relevant discipline.</li><li><b>Proven successful performance track record</b></li><li>Experience in launching new products is preferred</li><li>Solid experience in <b>Kuwait </b>market is preferred.</li><li><b>Solid communication skills, analytical skills and presentation skills</b>.</li><li><b>Established experience in successfully managing and engaging TMEs</b>.</li></ul><br><p><b>Skills Desired</b></p><br><br>Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description <br></p><br><p>We are hiring experienced <strong>Sr Hostess</strong> for a reputed restaurant group in <strong>Kuwait.</strong></p><br><br><br>Key Responsibilities<ul><li><p>Greet, acknowledge, seat and farewell guests professionally.</p><br><br></li><li><p>Recognize VIP and regular guests and coordinate personalized service.</p><br><br></li><li><p>Manage reservations, special requests, guest profiles and reservation notes.</p><br><br></li><li><p>Manage seating plans, waitlists, queues and table availability.</p><br><br></li><li><p>Coordinate table allocation with Floor Manager and service team.</p><br><br></li><li><p>Handle guest inquiries, complaints and service recovery.</p><br><br></li><li><p>Maintain guest interaction and complaint records.</p><br><br></li><li><p>Guide and coach junior hostesses and FOH staff.</p><br><br></li><li><p>Allocate host-desk duties and monitor performance.</p><br><br></li><li><p>Coordinate guest information with managers and service staff.</p><br><br></li><li><p>Maintain host desk, entrance and guest areas.</p><br><br></li><li><p>Handle telephone calls and reservation inquiries.</p><br><br></li><li><p>Support promotions, guest loyalty and revenue objectives.</p><br><br></li><li><p>Prepare reports on guest feedback, VIP activity and service trends.</p><br><br></li><li><p>Complete shift handovers and ensure the host area is ready for the next shift</p><br><br></li></ul><br><p><strong>Experience &amp; Qualification</strong></p><br><br><ul><li><p>Minimum 2-3 years in restaurant hosting, guest relations, hospitality or similar customer-facing role.</p><br><br></li><li><p>Senior/supervisory experience preferred.</p><br><br></li><li><p>Diploma or Bachelor's degree in Hospitality Management, Business Administration or related field preferred.</p><br><br></li><li><p>Experience with reservations, waitlists, VIP guests, complaints and service recovery.</p><br><br></li><li><p>Sales, loyalty activities or special-event experience is an advantage.</p><br><br></li></ul><br><br><p> <strong>Benefits:</strong></p><br><br><p>✔ Salary : 500 - 600 KD</p><br><br><p>✔ Accommodation &amp; Transportation Provided</p><br><br><br><br><br><br>Requirements <br><ul><li><p>Minimum height: 165 cm</p><br><br></li><li><p>Fit appearance and professional grooming.</p><br><br></li><li><p>Fluent Arabic &amp; English; additional languages advantageous.</p><br><br></li><li><p>Confident, presentable and warm personality.</p><br><br></li><li><p>Excellent guest-relations and interpersonal skills.</p><br><br></li><li><p>Strong organization and reservation-management skills.</p><br><br></li><li><p>Good complaint handling and problem-solving ability.</p><br><br></li><li><p>Leadership skills to guide junior staff.</p><br><br></li><li><p>Comfortable with reservation systems, tablets, QR feedback tools and MS Office.</p><br><br></li></ul><br><br> </div>