Retail Jobs in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are a leading Food company in Kuwait, looking for an experienced Merchandiser to join our growing team.</p><p>Job Summary</p><p>Responsible for maximizing product visibility, maintaining shelf standards, monitoring stock levels and expiry dates, and executing merchandising activities across assigned retail outlets.</p><p><br></p><p>Job Description&nbsp;</p><p>Auditing: Conduct scheduled outlet visits to audit merchandising execution, including product availability, Must Stock/No Stock lists, Min-Max levels, planograms, positioning, POSM, displays, and promotional compliance.</p><p>Data Entry: Accurately record all audit findings, photos, and required information in the merchandising application and report any technical issues.</p><p>Escalation &amp; Coordination: Escalate stock-outs and execution gaps to the Trade Marketing Officer and coordinate with outlet staff to complete audits.</p><p>Product Launches: Support new product launches by auditing listing, display, and POSM execution at outlet level.</p><p>Scope: Role is limited to on-ground auditing and application data entry. Reporting, root-cause analysis, and sales performance analysis remain the responsibility of the Trade Marketing Officer.</p><p>Professional Standards: Maintain high standards of professionalism, ethics, and integrity, and perform any other relevant duties assigned by the department manager.</p><p><br></p><p>What We Offer</p><p>✅ Competitive salary and benefits.</p><p>✅ Career growth opportunities.</p><p>✅ Professional and supportive work environment.</p><p>✅ Training and development programs.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><p>✅ Minimum 5 years of experience in FMCG/Food &amp; Beverage merchandising or sales, preferably in Modern Trade (Hypermarkets &amp; Supermarkets).</p><p>✅ Strong experience in food products is highly preferred.</p><p>✅ Valid Kuwaiti driving license and own car are required.</p><p>✅ Experience with shelf auditing, stock monitoring, and merchandising applications (e.g., Shelves App or similar) .</p><p>✅ Good command of English.</p><p>✅ Currently residing in Kuwait.</p><p>✅ Available for immediate joining.</p><p>✅ Willing to work flexible shifts.</p><p>✅ Maximum age: 40 years.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role:</strong></p><br> <p>Your role will be to deliver and maintain exemplary standards of visual merchandising including promotion, recommendations and implementation.</p><br> <p>You will work with the Store Managers and their teams to lay out effective store and window displays within the company and brand guidelines.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You will have/be:</p><br> <p>- At least 2 years' retail visual merchandising experience.</p><br> <p>- Good planning and organisational skills.</p><br> <p>- The ability to apply sound brand principles to projects and campaigns.</p><br> <p>- Computer literate.</p><br> <p>- Qualifications in Visual Merchandising or Art &amp; Design are an advantage.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p><br></p><p>The Accounts Payable Specialist is responsible for processing supplier invoices, managing vendor payments, maintaining accurate accounts payable records, and ensuring timely settlement of financial obligations across the company's distribution and retail operations. The role supports compliance with company policies, accounting standards, and statutory requirements while working closely with internal departments and suppliers to ensure efficient and accurate payment processes.</p><p><br></p><p><br></p><p><br></p><p><b>Key Responsibilities</b></p><p>1. <b>Invoice Processing &amp; Verification</b></p><ul><li>Receive, review, and process supplier invoices accurately and within agreed timelines.</li><li>Match supplier invoices against Purchase Orders (POs), Goods Receipt Notes (GRNs), contracts, and supporting documentation (three-way matching).</li><li>Verify pricing, quantities, taxes, discounts, and payment terms.</li><li>Identify and resolve invoice discrepancies with suppliers and internal departments.</li><li>Ensure proper account coding and cost center allocation.</li></ul><p><br></p><p>2. <b>Vendor Payments</b></p><ul><li>Prepare payment proposals according to approved payment schedules.</li><li>Process payments through bank transfers, cheques, and other approved payment methods.</li><li>Ensure payments comply with company authorization matrices.</li><li>Monitor due dates to avoid late payment penalties.</li><li>Reconcile payment confirmations with bank statements.</li></ul><p><br></p><p>3. <b>Vendor Account Management</b></p><ul><li>Maintain accurate supplier master data.</li><li>Reconcile supplier statements regularly.</li><li>Resolve supplier queries regarding invoices and payments.</li><li>Monitor outstanding balances and aged payables.</li><li>Regularly run the <i>procure-to-pay </i>process.</li><li>Build positive relationships with local and international suppliers.</li></ul><p><br></p><p>4. <b>Financial Record Keeping</b></p><ul><li>Record accounts payable transactions accurately within the ERP system.</li><li>Maintain organized electronic and physical documentation.</li><li>Ensure all accounting records comply with company policies and audit requirements.</li><li>Assist in maintaining proper document retention.</li></ul><p><br></p><p>5. <b>Month-End &amp; Year-End Closing</b></p><ul><li>Prepare AP reconciliations.</li><li>Assist with month-end accruals.</li><li>Ensure all invoices are recorded within the correct accounting period.</li><li>Support financial closing activities.</li><li>Provide schedules required by Finance Management.</li></ul><p><br></p><p>6.<b> Internal Controls &amp; Compliance</b></p><ul><li>Ensure adherence to internal financial controls.</li><li>Verify approvals before processing invoices and payments.</li><li>Support internal and external audits.</li><li>Ensure compliance with VAT, tax regulations (where applicable), and company financial policies.</li><li>Identify process improvement opportunities that strengthen financial controls.</li></ul><p><br></p><p>7. <b>Cross-Functional Coordination</b></p><ul><li>Coordinate with Procurement regarding purchase orders and supplier issues.</li><li>Work with Warehousing to resolve GRN discrepancies.</li><li>Liaise with Retail Operations for store-related invoices and expenses.</li><li>Support Category Managers regarding supplier settlements and promotional claims.</li><li>Coordinate with Treasury regarding payment execution.</li></ul><p><br></p><p>8. <b>Reporting &amp; Analysis</b></p><ul><li>Prepare AP aging reports.</li><li>Monitor overdue supplier balances.</li><li>Generate payment status reports.</li><li>Track invoice processing turnaround times.</li><li>Assist management with ad hoc financial reporting.&nbsp;</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p><b>Experience and Educational Requirements</b></p><p><b><span></span></b></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Professional certification (ACCA, CMA, CPA, or equivalent) is an advantage.</li><li>2–5 years of experience in Accounts Payable or General Accounting.</li><li>Experience in a distribution, retail, FMCG, consumer electronics, or fashion environment is preferred.</li><li>Experience working with ERP systems (SAP, Oracle, Microsoft Dynamics, or similar).&nbsp;</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Support the Marketing Managers in the development, ideation, and strategic planning of key projects and brand initiatives for Bloomingdale’s 360 and ATI luxury brands in Kuwait, while executing engaging campaigns and experiences and creating compelling social media content.</p><br><br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br><p><strong>Functional Roles and Responsibilities&nbsp;</strong><br>• Build monthly calendar for PR &amp; Marketing and ensure they are aligned with content calendars and business priorities<br>• Lead ideation on monthly activities and creative storytelling in coordination with internal departments (content, social, creative…) ensuring consistency across platforms<br>• Recommend creative and cost-effective marketing activities and source events/sponsorships to consider partnering with to build brand awareness across key markets<br>• Manage brand marketing spend ensuring all activities are within budget making savings where possible<br>• Be the expert on market trends and share findings internally to leverage across campaigns<br>• Drive branding activities in line with buying team priorities<br>• Develop partnerships with key brands to drive on-site traffic and differentiation from competition<br>• Sign off artwork ensuring brand tone of voice and image is maintained<br>• Drive media campaigns alongside digital marketing team, ensuring trackable KPIs and brand building activations<br>• Support head of marketing and engagement manager in executing CRM and loyalty strategies and tactical plan to increase customer acquisition, retention and satisfaction.<br>• Liaise with internal &amp; marketplace teams on GWP selection &amp; tactical promotions<br>• Build the cross-category/cross-brand customer profile and identify activities to target each segment<br>• Create compelling social media content of the commercial and marketing activities taking place in store and outside of the stores<br>• Work closely with social media team on strategy building to drive growth across platforms<br>• Build brands in partnership with key social platforms (Instagram, YouTube, Snapchat), leading branding activations to grow awareness in the region<br>• Ensuring delivery of tasks within budget and guidelines<br>• Create strong relationships with mall managements, KOLs and media scene in Kuwait&nbsp;<br>• Oversee planning and coordinating events – sponsorships, brand visits, PR activations, VIP events etc.<br>• Coordinate with the events teams to sign off on venues, F&amp;B &amp; decoration ensuring brand image and perception is maintained<br>• Negotiate best rates with production &amp; events agencies/ suppliers to optimize costs<br>• Select and sign off on upcoming events in key markets, securing sponsorships &amp; exposure through partnerships<br>• Sign off on brand guidelines for events, ensuring brand image is maintained<br><strong>People Management Roles and Responsibilities</strong><br>• Guide and motivate teams to enhance performance and produce quality work<br>&nbsp;</p><br><br>Qualifications:<br><p><strong>Knowledge and Skills&nbsp;</strong><br>• Good understanding of the luxury industry and market in Kuwait&nbsp;<br>• Ability to create compelling social media content of in store activations / events / collaborations<br>• Extremely strong customer focus – prioritizing customer experience above everything else<br>• Strong leadership and communication skills, including being able to lead cross-functional teams to help achieve specific targets / goals<br>• Strong project management/organizational skills, including the ability to prioritize and handle multiple tasks simultaneously and provide strong attention to detail in a fast-paced environment<br>• Strong commercial acumen, preferably with retail and e-commerce experience<br>• Proactively monitoring the latest trends and making suggestions where necessary<br><strong>Languages</strong><br>• English &amp; Arabic&nbsp;<br>&nbsp;</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic &amp; Operational Leadership:</strong> Lead all retail sales functions (New, Used/Certified, Warehouse, NVD, Administration) to achieve sales and profitability goals.</li><li><strong>Performance &amp; Profitability:</strong> Drive retail sales performance, optimize inventory turnover, and maximize gross profit.</li><li><strong>Customer Excellence:</strong> Oversee the vehicle delivery process and coordinate with the CRM team to ensure top-tier Net Promoter Scores (NPS) and customer satisfaction.</li><li><strong>Cross-Functional Coordination:</strong> Collaborate with Service, Parts, Marketing, Finance, and Fleet Sales to ensure seamless operations.</li><li><strong>GM Principal Compliance:</strong> Maintain full compliance with all General Motors standards, programs, and reporting requirements.</li><li><strong>Leadership &amp; Development:</strong> Lead, coach, and develop the retail sales team to build organizational capability and ensure succession planning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Requirements:</strong></p><ul><li><strong>Experience:</strong> Minimum 12+ years of retail automotive sales experience, with at least 5 7 years in a senior management role with full P&amp;L responsibility.</li><li><strong>Industry:</strong> Strong background in OEM dealership operations (GM experience is a major plus).</li><li><strong>Skills:</strong> Proven strategic thinker with strong financial acumen, leadership, and people management skills.</li><li><strong>Education:</strong> Bachelor's degree required; MBA preferred.</li><li><strong>Systems:</strong> Experience with Kerridge or similar DMS is highly desirable.</li><li><strong>Language:</strong> Fluent in English &amp; Arabic (written and spoken).</li><li><strong>Location:</strong> Open to local candidates currently based in Kuwait only (valid transferable residency is required).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Quality Assurance &amp; Audits</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Develop, maintain and apply quality and hygiene checklists/standards for each site type (salon, spa, clinic, retail, café).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Conduct scheduled and surprise quality audits across Kuwait sites, documenting findings with clear scores and evidence.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Track audit results over time, identify recurring issues, and drive corrective and preventive actions with site managers.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with health, hygiene and safety requirements, including Baladiya (municipality) and Ministry of Health standards where applicable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Report quality performance and trends to the CPCSO, flagging risks and improvement areas.</p><p><b>Housekeeping Operations</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Supervise and coordinate housekeeping staff and cleaning schedules across all Kuwait sites to ensure consistent daily readiness.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Set cleaning routines, standards and turnaround expectations for treatment rooms, floors, common areas and back-of-house.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Manage housekeeping supplies, consumables and cleaning materials – monitoring stock, usage and cost control.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Oversee vendor and contracted cleaning services (where used), ensuring service levels are met.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Respond to urgent cleanliness or facility-readiness issues, coordinating quick resolution.</p><p><b>Team Leadership</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Lead, schedule and support housekeeping staff, including training on standards, hygiene protocols and safe handling of materials.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor attendance, performance and conduct of housekeeping team members, escalating issues to People &amp; Culture as needed.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Foster a culture of pride, accountability and consistency across housekeeping teams.</p><p><b>Coordination &amp; Reporting</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Partner with site managers, operations and P&amp;C to align quality and housekeeping standards with business needs.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate records of audits, corrective actions, staffing and supplies.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Contribute quality and housekeeping inputs to QFM and executive reporting cycles.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>•&nbsp;&nbsp;&nbsp;&nbsp;Diploma or degree in Hospitality, Facilities Management, Quality Management, or a related field (or equivalent experience).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;4+ years of experience in housekeeping, quality assurance or facilities, including at least 2 years in a supervisory / team-lead capacity.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Experience in hospitality, beauty, spa, healthcare or premium retail environments strongly preferred.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with hygiene, health &amp; safety and municipality/MOH standards in Kuwait.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of quality audit methods, checklists and corrective-action tracking.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;English required; Arabic an advantage. Comfortable travelling between multiple Kuwait sites.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Us</strong></p><br><p>As a leader in luxury retail in the Middle East, <strong>Al Tayer Group’s retail division, Al Tayer Insignia</strong>, represents a portfolio of some of the world’s most prestigious luxury brands across <strong>fashion, jewellery, home, and department store categories</strong>.</p><br><p>Complementing its strong position in luxury retail, Al Tayer Insignia has expanded into <strong>lifestyle retail</strong>, representing leading brands across the <strong>Beauty, Home, Fashion, and Hospitality</strong> sectors.</p><br><p>Our portfolio includes renowned brands such as <strong>Bloomingdale’s, Harvey Nichols, Armani</strong>, and many more.</p><br><p><strong>Job Purpose</strong></p><br><p>To advise customers on garment shaping and alterations in line with their preferences and specifications, while carrying out high-quality tailoring and repairs. The role ensures timely delivery of altered garments, delivering <strong>exceptional customer service</strong>, enhancing the company’s image, and encouraging continued patronage from key customers.</p><br><br>Responsibilities:<br><p><strong>Key Roles &amp; Responsibilities</strong></p><br><p><strong>Functional Roles &amp; Responsibilities</strong></p><br><p><strong>Customer Consultation &amp; Service</strong></p><br><ul><li><p>Advise customers on available alteration and tailoring options to suit their <strong>requirements, preferences, and tastes</strong>, enabling informed purchasing decisions.</p><br></li><li><p>Deliver personalized customer service by understanding customer needs and providing expert tailoring advice.</p><br></li></ul><p><strong>Tailoring &amp; Alterations</strong></p><br><ul><li><p>Perform garment alterations and repairs accurately in line with customer specifications.</p><br></li><li><p>Ensure all items are completed to a high standard of quality and delivered within agreed timelines.</p><br></li><li><p>Maintain consistency in workmanship to support a positive and premium shopping experience.</p><br></li></ul><p><strong>Operational Excellence</strong></p><br><ul><li><p>Handle garments with care to maintain brand and quality standards.</p><br></li><li><p>Work collaboratively with team members to ensure smooth workflow and timely completion of tasks.</p><br></li><li><p>Maintain a clean, organized, and efficient tailoring workspace.</p><br></li></ul><br>Qualifications:<br><p><strong>Job Requirements</strong></p><br><p><strong>Education / Certification</strong></p><br><ul><li><p>High School qualification</p><br></li><li><p>Diploma or Certificate in Tailoring</p><br></li></ul><p><strong>Experience</strong></p><br><ul><li><p>2–3 years of experience within the <strong>retail industry</strong>, preferably in tailoring or garment alteration</p><br></li></ul><p><strong>Languages</strong></p><br><ul><li><p>English – <strong>mandatory</strong></p><br></li><li><p>Multilingual skills – <strong>advantageous</strong></p><br></li></ul><p><strong>Additional Requirements</strong></p><br><ul><li><p>Strong team player with a collaborative mindset</p><br></li><li><p>Ability to work efficiently under pressure in a fast-paced retail environment</p><br></li><li><p>Highly organized with strong attention to detail</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>ROLE SUMMARY</strong></p><br><br><p><strong>We are looking for an Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</strong></p><br><br><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><br><br><ul><li><p><strong>Maintain continuous business relationships with clients/ restaurants.</strong></p><br><br></li><li><p><strong>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.</strong></p><br><br></li><li><p><strong>Make sure that the menus of the clients are up to date at all times.</strong></p><br><br></li><li><p><strong>Optimize the restaurant content (MOA, Delivery time).</strong></p><br><br></li><li><p><strong>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</strong></p><br><br></li><li><p><strong>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.</strong></p><br><br></li><li><p><strong>Generating food coupons, promotions and vouchers from existing Shops.&nbsp;</strong></p><br><br></li><li><p><strong>Convince clients / restaurants for brand promotion of Talabat pictures.</strong></p><br><br></li><li><p><strong>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.</strong></p><br><br></li><li><p><strong>Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</strong></p><br><br></li><li><p><strong>Encourage Shops to subscribe to the online payment gateway.</strong></p><br><br></li><li><p><strong>Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</strong></p><br><br></li><li><p><strong>Maintain accurate records of all sales and prospecting activities including:</strong></p><br><br></li></ul><p><strong> -Sales calls</strong></p><br><br><p><strong>-Closed sales</strong></p><br><br><p><strong>-Follow-up activities</strong></p><br><br><p><strong>-Sales expense report</strong></p><br><br><p><strong>-Presentations</strong></p><br><br><p><strong>-Sales meeting report (new Shop)</strong></p><br><br><p><strong>-Daily signed contract report</strong></p><br><br><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><p><strong>Preferred candidates will be:&nbsp;</strong></p><br><br><ul><li><p><strong>Bachelor’s degree in any discipline</strong></p><br><br></li><li><p><strong>Previous experience in FMCG,- E-commerce and retail companies is preferred</strong></p><br><br></li><li><p><strong>From 3 to 5 years of experience holding the same title or relevant&nbsp;</strong></p><br><br></li><li><p><strong>Able to analyse data and sales statistics and curate a solution</strong></p><br><br></li><li><p><strong>Excellent Communication &amp; Negotiation skills</strong></p><br><br></li><li><p><strong>Customer Oriented</strong></p><br><br></li><li><p><strong>Adaptability &amp; Flexibility</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Strategic Partnering</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Serve as the primary People &amp; Culture point of contact for assigned business heads across Kuwait and UAE, aligning people plans with commercial priorities.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Advise leadership on organisational design, spans and layers, and structural changes as businesses scale or consolidate.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Translate the group People strategy and the CPCSO’s agenda into business-specific action plans, milestones and measurable outcomes.</p><p><br></p><p><b>Workforce &amp; Manpower Planning</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Own manpower planning for assigned businesses – tracking budgeted vs. filled vs. open vs. on-hold positions and maintaining an accurate, auditable position map.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Partner with Finance and business heads to ensure hiring stays within approved headcount and budget, flagging off-plan or over-budget positions.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Support recruitment prioritisation, including local vs. overseas hiring decisions and quota management.</p><p><br></p><p><b>Talent Acquisition &amp; Onboarding</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Oversee end-to-end recruitment for assigned roles – from requisition through offer, mobilisation (including overseas hires) and onboarding.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Manage probation cycles, ensuring timely probation reviews and confirmation decisions with line managers.</p><p><br></p><p><b>Employee Relations &amp; Compliance</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Handle employee relations matters, grievances, disciplinary cases and attendance/violation escalations fairly and in line with policy and local law.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with Kuwait and UAE labour regulations, sponsorship, licensing and residency requirements for assigned entities.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate people records and support monthly People &amp; Culture reporting to the executive committee.</p><p><br></p><p><b>Compensation, Benefits &amp; HRIS</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Partner with C&amp;B and HRIS to ensure payroll accuracy, correct leave accruals, and reliable people data through the KayanHR system.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Support pay reviews, benefits administration and leave-provision monitoring for assigned businesses.</p><p><br></p><p><b>Engagement &amp; Culture</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Drive engagement, recognition and culture initiatives on the ground across salon, spa, clinic and retail sites.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Champion Kana’s “Great Place to Work” positioning and act as a visible, approachable presence for frontline female teams.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in Human Resources, Business Administration, or a related field; CIPD / SHRM certification is an advantage.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;7+ years of progressive HR experience, including at least 3 years in an HRBP or senior generalist capacity.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Proven experience partnering with multiple business units, ideally in retail, hospitality, healthcare, beauty or services.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of Kuwait labour law; familiarity with UAE labour law and sponsorship processes strongly preferred.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Experience managing a multi-national, blue- and white-collar workforce, including overseas hiring.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Fluency in English required; Arabic is a strong advantage.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;This position is designated for a female candidate due to the ladies’ spa, salon and beauty nature of the business.</p></div>

Who We Are<br><br>At Namaa, we build and operate tech-enabled urban infrastructure that gives consumers fast, reliable access to meals, groceries, and everyday essentials.<br><br>Traditional retail models, built around brick-and-mortar locations, often struggle to compete in today’s digital-first landscape. Challenges such as cost efficiency per square foot, logistics-optimized locations, and seamless technology integration have made it clear that a new approach is needed.<br><br>We believe the future of foodservice and commerce lies in purpose-built infrastructure designed for speed, accuracy, and scalability. That’s why Namaa was established—to power the next generation of digital food and quick commerce ecosystems across the Middle East.<br><br>Our ecosystem is driven by a portfolio of specialized business units, including Kitchen Park, Cloud Retail, and Profood Properties, each playing a key role in enabling brands to grow and thrive in an increasingly on-demand world.<br><br>What You’ll Do<br><br>You’ll be responsible for coordinating day-to-day facilities and maintenance activities across our sites, acting as the key point of contact between operations teams, technicians, vendors, and subcontractors. You’ll ensure maintenance requests are properly assigned, tracked, and resolved while keeping work orders, vendor follow-ups, and maintenance expenses organized and up to date.<br><br>Serve as the main liaison for all internal and external stakeholder communications. Receive incoming maintenance calls from operations teams and promptly dispatch technicians to resolve issues. Coordinate, track, and follow up extensively with technicians, third-party vendors, and subcontractors to maintain high service levels. Maintain and systematically fill out payment trackers and financial reports to monitor maintenance expenses and vendor invoices. Maintain an agile workflow divided between field-based site visits and office administrative tasks. Leverage computer literacy and robust task-management skills to log, track, and close out work items seamlessly.<br><br>What We’re Looking For<br><br>4+ years of experience in facilities coordination, maintenance coordination, or a similar role. Strong communication skills in both written and spoken English and Arabic. Proven ability to coordinate multiple work orders, technicians, vendors, and subcontractors simultaneously. Strong organizational and follow-up skills, with the ability to manage both field-based and administrative responsibilities. Ability to read and understand site layouts and basic facility plans. Willingness to provide on-call support and respond to urgent facilities-related issues when required.<br><br>Why join us <br><br>Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030. Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.<br><br>What Else You Need To Know<br><br>This role is based in our Salmiya office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.<br><br>Ready to join us as we serve those who serve others?

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>**Job Description – Sales Consultant**</p><p><br></p><p>A passionate Sales Consultant is sought to assist clients in selecting suitable products and delivering the highest level of **Shop at Home** experience. If you are enthusiastic about sales, possess excellent communication skills, and enjoy building strong relationships with customers, we look forward to your application.</p><p><br></p><p>**Key Responsibilities:**</p><p><br></p><p>* Greet customers and engage with them professionally and warmly.</p><p>* Understand customer needs and provide appropriate products and solutions.</p><p>* Achieve individual and group sales targets.</p><p>* Process sales requests and follow up on customer inquiries.</p><p>* Ensure products are organized and displayed attractively.</p><p>* Familiarize with company products, promotional offers, and established policies.</p><p>* Collaborate with the team to ensure exceptional customer service and smooth daily operations.</p><p>* Maintain accurate sales records and reports.</p><p><br></p><p> **Benefits:**</p><p><br></p><p>* Competitive salary plus performance-based incentives.</p><p>* Opportunities for professional development and training.</p><p>* Supportive and collaborative work environment.</p><p><br></p><p>---</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p>&nbsp;**Required Skills**</p><p><br></p><p>* Previous experience in sales or retail is preferred.</p><p>* Excellent communication and interpersonal skills.</p><p>* Strong ability to provide exceptional customer service and build long-term relationships.</p><p>* Passion for sales with negotiation skills and closing sales.</p><p>* Positive, proactive personality with the ability to achieve targets.</p><p>* Good organizational and time management skills.</p><p>* Proficiency in using computers, especially **Microsoft Office** (familiarity with point of sale systems or customer relationship management systems is a plus).</p><p>* Ability to work independently and as part of a team.</p><p>* Proficiency in Arabic, with English being a plus.</p><p>* **Must possess a valid driver's license.**</p><p><br></p></div>

<p><b>WHAT S ON YOUR PLATE? I</b>nbound &amp; Putaway: Receive GRNs against POs, check quantity/quality/expiry/temperature, label and put away using FIFO/FEFO and slotting rules. Picking &amp; Packing: Pick waves for store replenishment and customer orders using RF scanners; pack with correct dunnage and cold-chain handling. Dispatch &amp; Handover: Stage orders by route/store, load vehicles, hand over to last-mile teams with full documentation (STNs/DOs). Inventory Control: Daily cycle counts, weekly reconciliations, investigate variances, manage near-expiry, damages, RTVs. Quality &amp; Compliance: Maintain hygiene, HACCP/ISO 22000 checklists, temperature logs, pest control records, PPE, and 5S standards. Systems &amp; Reporting: Operate WMS/RF devices, update statuses in real time; prepare simple shift reports (receipts, pick lines, shrink). Cross-Functional: Coordinate with Demand planning, Ops, and Transport on delivery schedules, priorities, and exceptions.</p><p><strong>Desired Candidate Profile</strong></p><p>1-3 years in warehouse/DC (FMCG retail, e-commerce, or darkstore preferred). Working knowledge of FIFO/FEFO, batch/expiry control, and cold-chain handling. Comfortable with WMS/RF scanners; basic Excel/Google Sheets. Detail-oriented, fast, and reliable under time pressure; English required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a Sales Executive for our Aftermarket &amp; OES Auto Spare Parts division. This role is essential for driving sales and expanding the company's presence in the automotive market of Kuwait. As a Sales Executive, you will manage outdoor sales activities, promote genuine and aftermarket auto spare parts, and develop relationships with clients. Your efforts will directly influence our growth and customer satisfaction, making this an exciting opportunity for motivated individuals.</p><ol><li><b>Responsibilities: </b>Handle outdoor sales of automotive spare parts, including genuine and aftermarket products, ensuring customer needs are met effectively.</li><li>Identify and develop new business opportunities within the Kuwait automotive market, driving sales growth through strategic outreach.</li><li>Manage daily orders from local customers, including small retail shops and cooperatives, ensuring timely fulfillment.</li><li>Promote and sell aftermarket and OES spare parts to wholesale shops, automotive retailers, and trade customers.</li><li>Conduct regular client visits to maintain relationships and assess needs, providing effective solutions.</li><li>Collaborate with the marketing team to develop promotional strategies that communicate our product offerings.</li><li>Prepare and deliver sales presentations to potential clients, showcasing our products and aligning with their requirements.</li><li>Negotiate contracts and pricing with clients, ensuring compliance with company policies.</li><li>Monitor sales performance metrics and provide updates to management, identifying areas for improvement.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Demonstrated sales ability with a proven track record in the automotive spare parts industry.</li><li>Strong communication and interpersonal skills for building client relationships.</li><li>Ability to identify market trends and customer preferences for strategic sales initiatives.</li><li>Proficiency in CRM software and sales analytics tools for managing customer interactions.</li><li>Effective negotiation skills to secure advantageous terms and foster partnerships.</li><li>Self-motivated with the ability to work independently and collaboratively.</li><li>Adaptability to changing market dynamics and a commitment to ongoing professional development.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Operations Executive is responsible for coordinating the day-to-day operational activities of Nail Station Salon to ensure smooth, efficient, and high-quality service delivery across all branches. The role acts as the central point of coordination between salon operations, management, HR, procurement, finance, and external suppliers, ensuring operational standards, compliance, inventory availability, staff scheduling, and customer satisfaction are consistently maintained.</p><p><br></p><p>The Operations Executive proactively monitors salon performance, resolves operational issues, implements company procedures, and supports continuous business improvement while maintaining Nail Station's brand standards and exceptional customer experience.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><b><span></span></b></p><p><b>Operations Coordination</b></p><ul><li>Coordinate daily salon operations to ensure uninterrupted business activities.</li><li>Monitor branch performance and ensure operational standards are consistently implemented.</li><li>Support the Operations Manager in executing operational strategies and business objectives.</li><li>Conduct regular branch visits to assess cleanliness, service standards, equipment condition, and compliance.</li><li>Ensure all operational procedures and company policies are followed by salon teams.</li><li>Identify operational inefficiencies and recommend practical improvements.</li></ul><p><b>Branch Support</b></p><ul><li>Act as the primary liaison between salon branches and Head Office departments.</li><li>Coordinate maintenance requests and ensure timely resolution of facility issues.</li><li>Monitor operational challenges and escalate critical concerns when necessary.</li><li>Support branch teams in resolving day-to-day operational matters efficiently.</li></ul><p><b>Staff Coordination</b></p><ul><li>Coordinate staff schedules in collaboration with branch supervisors and management.</li><li>Monitor attendance, punctuality, leave coordination, and manpower requirements.</li><li>Assist with onboarding new employees by coordinating uniforms, workstation readiness, and operational orientation.</li><li>Support employee engagement initiatives and ensure staff receive necessary operational updates.</li><li>Coordinate temporary staff allocation between branches based on business requirements.</li></ul><p><b>Inventory &amp; Procurement</b></p><ul><li>Monitor salon inventory levels to ensure uninterrupted operations.</li><li>Coordinate with Procurement for timely ordering and replenishment of salon products, retail items, consumables, and equipment.</li><li>Track stock movement and assist in reducing wastage through effective inventory control.</li><li>Coordinate stock transfers between branches when required.</li><li>Verify inventory reports and assist in regular stock counts.</li></ul><p><b>Vendor &amp; Facility Management</b></p><ul><li>Coordinate with external suppliers and service providers regarding maintenance, repairs, equipment servicing, and operational requirements.</li><li>Monitor vendor performance and ensure services are delivered according to agreed standards.</li><li>Follow up on pending maintenance issues until completion.</li></ul><p><b>Quality Assurance</b></p><ul><li>Monitor customer service standards across all branches.</li><li>Conduct operational audits to ensure compliance with company SOPs.</li><li>Support implementation of quality improvement initiatives.</li><li>Ensure salon presentation, hygiene, and safety standards meet company expectations.</li><li>Follow up on customer complaints and coordinate corrective actions with branch management.</li></ul><p><b>Reporting &amp; Documentation</b></p><ul><li>Prepare operational reports, branch performance summaries, and activity updates.</li><li>Maintain accurate operational records, maintenance logs, inventory reports, and branch documentation.</li><li>Monitor operational KPIs and identify trends requiring management attention.</li><li>Assist in preparing presentations and reports for management meetings.</li></ul><p><b>Health, Safety &amp; Compliance</b></p><ul><li>Ensure compliance with Kuwait labor regulations, health and safety requirements, and municipal guidelines.</li><li>Monitor implementation of hygiene protocols throughout all salon locations.</li><li>Support emergency preparedness and workplace safety initiatives.</li><li>Ensure operational documentation remains updated and compliant.</li></ul><p><b>Administrative Support</b></p><ul><li>Coordinate operational meetings and prepare meeting minutes when required.</li><li>Assist in developing and updating operational policies and procedures.</li><li>Support special operational projects and new branch openings.</li><li>Perform other operational and administrative duties assigned by management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>Minimum <b>2–4 years</b> of experience in operations coordination, administration, or branch operations.</li><li>Experience in the beauty, salon, hospitality, retail, or service industry is highly preferred.</li><li>Experience managing multiple branches is an advantage.</li></ul><p><br></p><p><b>Knowledge &amp; Skills</b></p><ul><li>Strong organizational and coordination skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Good analytical and reporting skills.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Experience using ERP or HR systems is an advantage.</li><li>Strong attention to detail and follow-through.</li><li>Ability to work independently while collaborating effectively with cross-functional teams.</li><li>Customer-focused mindset with excellent service orientation.</li></ul><p><br></p></div>

Job Title: Showroom Sales Associate (Ladies Fashion) Location: Kuwait City, Kuwait Job Type: Full-time<br>About the Role Are you passionate about luxury fashion and delivering an unforgettable shopping experience? We are a premier, high-end clothing store located in the heart of Kuwait City, and we are looking for an elegant, driven, and experienced Sales Associate to join our team. In this role, you will be the face of our brand, acting as a personal stylist and brand ambassador to our exclusive clientele. If you have a keen eye for fashion and a natural talent for client relations, we want to hear from you!<br>Key Responsibilities:- Provide a highly personalized and luxurious shopping experience for every client.- Advise customers on fashion trends, styling, and garment fit.- Build and maintain strong, long-lasting relationships with our VIP clientele.- Process sales transactions accurately using our point-of-sale (POS) software.- Assist in maintaining the pristine visual merchandising and overall presentation of the boutique.<br>What We Are Looking For:- Sales Experience: Proven track record in retail sales, ideally within the luxury fashion or high-end apparel sector.- Exceptional Customer Service: A natural ability to connect with clients, understand their needs, and exceed their expectations.- Highly Presentable: A polished, professional, and sophisticated demeanor that aligns with our luxury brand image.- Computer Literate: Comfortable using POS systems, inventory management software, and basic computer applications.- Location: Currently residing in Kuwait City with transferable residency.- Communication: Excellent verbal communication skills (bilingual in Arabic and English is highly preferred).<br>What We Offer- A competitive salary and attractive commission structure.- A glamorous and inspiring work environment.- Opportunities for professional growth within the luxury retail industry.- Exclusive employee discounts on high-end fashion.<br>How to Apply:Ready to elevate your career in luxury fashion? Apply directly through this Linked In posting.<br>Only shortlisted candidates will be contacted.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Customer Engagement:</b> Welcomed an average of 200+ customers daily, actively listening to needs and recommending products to increase sales. </p><p><b>Conflict Resolution:</b> De-escalated escalated complaints with empathy, achieving a 98% issue-resolution rate on the first contact. </p><p><b>Sales &amp; Cross-Selling:</b> Promoted daily deals and loyalty programs, consistently exceeding store up-sell targets by 15%. </p><p><b>Operations &amp; Inventory:</b> Maintained an organized sales floor and stocked shelves, assisting with routine inventory audits and managing 1,000+ SKUs.</p><p><b>Point of Sale (POS):</b> Processed cash and card transactions with 100% accuracy, maintaining balanced registers at the end of every shift. </p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Core Customer Service Skills</p><ul><li><b>Conflict Resolution &amp; De-escalation:</b> Proven ability to listen to customer complaints, remain patient under pressure, and resolve issues or escalate smoothly to a supervisor.</li><li><b>Active Listening &amp; Empathy:</b> Skill in reading verbal cues, understanding customer frustrations, and personalizing the shopping experience.</li><li><b>Interpersonal Communication:</b> Capability to communicate clearly, build brand loyalty, and ensure customers feel heard and valued.</li></ul><p><br></p><p>Sales &amp; Product Expertise</p><ul><li><b>Upselling &amp; Cross-selling:</b> Assessing customer needs and recommending complementary products to increase store revenue.</li><li><b>Deep Product Knowledge:</b> Quickly learning features, benefits, and pricing to advise customers on making purchasing decisions.</li><li><b>Customer Relationship Building:</b> Fostering long-term engagement and ensuring high customer satisfaction rates.</li></ul><p><br></p><p>Technical &amp; Operational Skills</p><ul><li><b>Point of Sale (POS) Proficiency:</b> Accurate cash handling, processing payments, returns, and exchanges.</li><li><b>Inventory &amp; Stock Management:</b> Assisting with product stocking, organizing floor operations, and fulfilling customer orders.</li><li><b>Basic Math Skills:</b> Essential for calculating discounts, managing cash registers, and balancing drawers accurately.</li></ul><p><br></p><p>Soft Skills for the Retail Floor</p><ul><li><b>Multitasking &amp; Time Management:</b> Ability to manage multiple customer queries, emails, or phone calls while maintaining prompt turnaround times in a fast-paced environment.</li><li><b>Adaptability &amp; Teamwork:</b> Collaborating with colleagues across different store departments (like operations or stock) and adapting to seasonal rushes.</li><li><b>Attention to Detail:</b> Accuracy in updating digital customer accounts, processing returns, and displaying products.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Join the Mastara team as a Sales Consultant!</b></p><p>We are looking for a motivated, customer-focused Sales Consultant to help customers find the right products and deliver an outstanding shop at home experience. If you have a passion for sales, excellent communication skills, and enjoy building relationships with customers, we'd love to hear from you.</p><p><b>Key Responsibilities:</b></p><ul><li>Welcome and assist customers in a professional and friendly manner.</li><li>Understand customer needs and recommend suitable products and solutions.</li><li>Achieve individual and team sales targets.</li><li>Process sales orders, and follow up on inquiries.</li><li>Ensure product displays are well-organized and visually appealing.</li><li>Stay up to date with product knowledge, promotions, and company policies.</li><li>Coordinate with the team to ensure excellent customer service and smooth daily operations.</li><li>Maintain accurate sales records and reports.</li></ul><p><br></p><p><b>Benefits:</b></p><ul><li>Competitive salary plus performance-based incentives.</li><li>Career growth and training opportunities.</li><li>Supportive and collaborative work environment.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Desired Skills</b></p><ul><li>Previous experience in retail or sales (preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service and relationship-building abilities.</li><li>Sales-driven with negotiation and closing skills.</li><li>Positive attitude, self-motivated, and target-oriented.</li><li>Good organizational and time management skills.</li><li>Basic computer skills (Microsoft Office and POS/CRM systems are an advantage).</li><li>Ability to work independently and as part of a team.</li><li>Fluent in Arabic; English is an advantage.</li><li><b>Must possess a valid driver's license.</b></li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Receptionist is the first point of contact for clients at Nail Station Salon. The role is responsible for delivering exceptional customer service by welcoming clients, managing appointments, handling inquiries, processing payments, and ensuring the smooth day-to-day operation of the salon reception. The Receptionist plays a key role in creating a warm, professional, and organized experience for every client.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Customer Service</b></p><ul><li>Greet and welcome clients in a friendly and professional manner.</li><li>Ensure every client receives a positive and personalized salon experience.</li><li>Respond promptly to client inquiries via phone, WhatsApp, social media, or in person.</li><li>Handle customer concerns professionally and escalate issues to the Salon Manager when necessary.</li><li>Maintain client confidentiality and professionalism at all times.</li></ul><p><b>Appointment Management</b></p><ul><li>Schedule, confirm, reschedule, and cancel appointments using the salon booking system.</li><li>Coordinate appointments efficiently to maximize therapist utilization.</li><li>Send appointment reminders and follow up on missed appointments.</li><li>Manage walk-in clients while minimizing waiting times.</li></ul><p><b>Reception &amp; Administration</b></p><ul><li>Maintain an organized and welcoming reception area.</li><li>Register new clients and update customer records accurately.</li><li>Answer incoming calls and direct inquiries appropriately.</li><li>Assist with administrative tasks including filing, reports, and daily documentation.</li><li>Coordinate communication between clients and salon staff.</li></ul><p><b>Cashiering &amp; Sales</b></p><ul><li>Process cash, card, and digital payments accurately.</li><li>Balance the cash register and prepare daily sales reports.</li><li>Promote salon services, memberships, packages, and retail products.</li><li>Support upselling and cross-selling opportunities to achieve sales targets.</li><li>Issue invoices and receipts as required.</li></ul><p><b>Operational Support</b></p><ul><li>Monitor appointment flow and communicate schedule changes to technicians.</li><li>Ensure reception supplies are adequately stocked.</li><li>Assist in maintaining salon cleanliness and presentation standards.</li><li>Support promotional campaigns, events, and seasonal offers.</li><li>Perform other duties assigned by management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications: </b></p><ul><li>Previous experience as a Receptionist, Customer Service Representative, or Front Desk Officer, preferably within a salon, spa, beauty, or hospitality environment.</li><li>Experience using appointment booking systems is preferred.</li></ul><p><br></p><p><b>Skills &amp; Competencies</b></p><ul><li>Excellent customer service and interpersonal skills.</li><li>Strong communication skills in English; Arabic is an advantage.</li><li>Professional appearance and positive attitude.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good computer skills (Microsoft Office and appointment/POS systems).</li><li>Cash handling and basic accounting skills.</li><li>Problem-solving and conflict resolution abilities.</li><li>Sales-oriented with the ability to promote services and retail products.</li><li>Team player with a high level of professionalism and reliability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Customer satisfaction and service quality.</li><li>Appointment booking accuracy and schedule utilization.</li><li>Reception response time to calls and messages.</li><li>Client retention and repeat bookings.</li><li>Retail product and service upselling performance.</li><li>Daily cash reconciliation accuracy.</li><li>Attendance, punctuality, and professionalism.</li><li>Accuracy of client records and administrative documentation.</li><li>Compliance with Nail Station Salon policies and service standards.</li></ul><p><br></p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an experienced <b>Trade Marketing &amp; Merchandising Executive</b> to ensure outstanding execution of merchandising standards, promotional activities, and in-store visibility across modern and traditional trade channels. This role plays a key part in monitoring market performance, gathering competitive intelligence, and supporting business growth through effective field execution.</p><p><b>Retail Execution &amp; Merchandising</b></p><ul><li>Conduct regular market visits to ensure compliance with merchandising and display standards.</li><li>Monitor planograms, product positioning, shelf availability, and stock levels across assigned outlets.</li><li>Ensure proper execution of promotional campaigns, pricing, and in-store communication materials.</li><li>Inspect and maintain Point of Sale Materials (POSM), display stands, and merchandising equipment.</li><li>Identify execution gaps and ensure timely corrective actions.</li></ul><p><b>Sales Performance &amp; Market Analysis</b></p><ul><li>Monitor outlet and category-level sales performance.</li><li>Analyze sales trends and identify factors impacting business performance.</li><li>Recommend merchandising improvements and display optimization based on sales data.</li><li>Identify underperforming outlets and propose action plans to improve execution and sales.</li></ul><p><b>Market Intelligence</b></p><ul><li>Monitor competitor pricing, promotions, product launches, and merchandising activities.</li><li>Gather market insights and identify opportunities to strengthen in-store brand presence.</li><li>Share best practices and recommendations to improve retail execution.</li></ul><p><b>Reporting &amp; Cross-Functional Coordination</b></p><ul><li>Prepare detailed field visit reports with findings, photographs, and recommendations.</li><li>Track corrective actions until full compliance is achieved.</li><li>Coordinate with Sales, Marketing, Operations, Warehouse, and Merchandising teams to ensure successful execution of initiatives and new product launches.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor's Degree in Business Administration, Marketing, or a related discipline.</li><li>Strong understanding of merchandising standards, planograms, POSM management, and retail execution.</li><li>Experience analyzing sales performance and market trends.</li><li>Excellent reporting, documentation, and follow-up skills.</li><li>Proficiency in Microsoft Excel, Word, PowerPoint, and ERP/Merchandising applications.</li><li>Strong organizational skills with the ability to work independently in a field-based role.</li></ul></div>