Job description

Strategic Partnering

•    Serve as the primary People & Culture point of contact for assigned business heads across Kuwait and UAE, aligning people plans with commercial priorities.

•    Advise leadership on organisational design, spans and layers, and structural changes as businesses scale or consolidate.

•    Translate the group People strategy and the CPCSO’s agenda into business-specific action plans, milestones and measurable outcomes.

Workforce & Manpower Planning

•    Own manpower planning for assigned businesses – tracking budgeted vs. filled vs. open vs. on-hold positions and maintaining an accurate, auditable position map.

•    Partner with Finance and business heads to ensure hiring stays within approved headcount and budget, flagging off-plan or over-budget positions.

•    Support recruitment prioritisation, including local vs. overseas hiring decisions and quota management.

Talent Acquisition & Onboarding

•    Oversee end-to-end recruitment for assigned roles – from requisition through offer, mobilisation (including overseas hires) and onboarding.

•    Manage probation cycles, ensuring timely probation reviews and confirmation decisions with line managers.

Employee Relations & Compliance

•    Handle employee relations matters, grievances, disciplinary cases and attendance/violation escalations fairly and in line with policy and local law.

•    Ensure compliance with Kuwait and UAE labour regulations, sponsorship, licensing and residency requirements for assigned entities.

•    Maintain accurate people records and support monthly People & Culture reporting to the executive committee.

Compensation, Benefits & HRIS

•    Partner with C&B and HRIS to ensure payroll accuracy, correct leave accruals, and reliable people data through the KayanHR system.

•    Support pay reviews, benefits administration and leave-provision monitoring for assigned businesses.

Engagement & Culture

•    Drive engagement, recognition and culture initiatives on the ground across salon, spa, clinic and retail sites.

•    Champion Kana’s “Great Place to Work” positioning and act as a visible, approachable presence for frontline female teams.

Skills

•    Bachelor’s degree in Human Resources, Business Administration, or a related field; CIPD / SHRM certification is an advantage.

•    7+ years of progressive HR experience, including at least 3 years in an HRBP or senior generalist capacity.

•    Proven experience partnering with multiple business units, ideally in retail, hospitality, healthcare, beauty or services.

•    Working knowledge of Kuwait labour law; familiarity with UAE labour law and sponsorship processes strongly preferred.

•    Experience managing a multi-national, blue- and white-collar workforce, including overseas hiring.

•    Fluency in English required; Arabic is a strong advantage.

•    This position is designated for a female candidate due to the ladies’ spa, salon and beauty nature of the business.