Payroll Jobs
58 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><u>Duties & Responsibilities include but not limited to:</u></b></p><p><b> </b></p><p>· To deliver an effective generalist HR service through efficient planning and execution of work processes.</p><p>· Participate in the formulation of objectives for personnel policies and procedures.</p><p>· Provide guidance and interpretation of HR policies, processes and procedures to the employees.</p><p>· To source, identify and select suitable candidates according to approved manpower planning (and also new Manpower Requisition), as per the agreed time levels and budgets.</p><p>· Assist with the recruitment process by identifying candidates, conducting reference checks and issuing employment contracts.</p><p>· Ensure proper onboarding for new hires and the necessary paperwork is completed promptly and accurately.</p><p>· Assist with all internal and external HR-related matters.</p><p>· Undertake tasks assigned around performance appraisal management. </p><p>· Manage the organization’s employee files.</p><p>· To act as a focal point for employee issues & deliver a specified level of HR service to the employees in accordance with Company policies, procedures.</p><p>· Coordinate with payroll team on matters related to leave, final settlements, and other matters.</p><p>· Prepare required reports as well as special reports as requested.</p><p>· Investigate complaints brought forward by employees.</p><p>· To document/record information, maintain files, process all paper work and to perform day to day administrative tasks</p><p>· Responsible for follow up of the insurance claims (life / Personal Accidents / Workmen’s Compensation).</p><p>· Additional tasks related to HR & Admin as assigned by your reporting supervisor</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p> </p><p> Educational Qualifications</p><p> Graduation in any discipline, MBA/ Post Graduate in HR/ Sales.</p><p> </p><p> Experience</p><p> 3-5 years in a similar role. Experience in Logistics favorable.</p><p> </p><p> Other Skills</p><p> Interpersonal skills, Planning skills-Project Management, Communication skills-Relationship Management & Networking, Negotiation Skills, MS Office.</p><p> </p><p> Language Skills</p><p> Speak read and write in English / Arabic added advantage.</p><p> </p></div>
<p><h4>Company overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The store manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff.</p>
<h4>What you will do</h4>
<strong>People development / HR</strong><br>
<ul>
<li>Network, support recruiting, hiring, developing, and retaining high-quality management and associates to fill store profiles and succession planning.</li>
<li>Lead by example, train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.</li>
<li>Organize weekly staff meetings and daily briefings to recap store performance, and to communicate new company goals and strategies, as well as new store procedures and performance targets.</li>
</ul>
<strong>Customer experience / sales</strong><br>
<ul>
<li>Ensure an excellent level of customer service is a priority at all times by executing and achieving the customer experience consistently through regular assessment, coaching, and follow-up with the team.</li>
<li>Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.</li>
<li>Implement all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.</li>
</ul>
<strong>Drive sales & profitability</strong><br>
<ul>
<li>Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion.</li>
<li>Create and execute strategies to maximize store sales and control expenses.</li>
</ul>
<strong>Operational effectiveness</strong><br>
<ul>
<li>Control company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc.).</li>
<li>Execute and comply with all company policies and store procedures.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Previous managerial experience in retail, with a proven track record of sales and profitability achievement.</li>
<li>Effective communication and interpersonal skills to effectively engage with team members at all levels. Good English skills.</li>
<li>Demonstrated commitment to putting the customer first, ability to resolve customer issues, and deliver outstanding service.</li>
<li>Strong organizational and problem-solving skills to manage complex operational challenges effectively.</li>
</ul>
<h4>What equips you for the role</h4>
<strong>Qualifications & experience</strong><br>
<p><strong>Minimum qualifications and knowledge:</strong><br>
High school education or equivalent preferred.</p>
<p><strong>Minimum experience:</strong><br>
Minimum two years of store manager experience with a proven track record for driving sales and profit results, and training and developing a team of individuals from premium luxury brands.</p>
<p><strong>Job-specific skills:</strong><br>
Good command of business English (written and verbal).<br>
Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills.<br>
Strong level of numeracy and literacy.<br>
Some heavy lifting.<br>
Scheduled shifts may require standing for a minimum of eight hours.</p>
<p><strong>Behavioral competencies:</strong><br>
Strong analytical and time management skills.<br>
Excellent customer service.<br>
Good communication skills.<br>
Collaborative teamwork approach.<br>
Proficiency in managing processes and reporting.</p>
<h4>About Al-Futtaim Retail</h4>
<p>Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.</p>
<p>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>ABOUT THE ENGAGEMENT Capitex is a specialist Financial Crime Compliance talent provider.<br> We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.<br> This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term.<br> Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.<br> THE ROLE You will be the analytical engine of the fraud operations team: turning alert, transaction and case data into detection improvements, management information and tuning decisions.<br> You will work under the bank's direction, alongside Capitex L1 and L2 analysts and a senior fraud investigator, and be the bridge between what the operation sees and what the detection estate does.<br> WHAT YOU WILL DO - Analyse fraud alert and case data to identify trends, emerging typologies, detection gaps and false-positive drivers.<br> - Support rule and threshold tuning on the bank's fraud monitoring platform - build the evidence base, model the impact, and document proposed changes for the bank's approval.<br> - Design and produce operational MI: alert volumes, disposition outcomes, SLA performance, fraud losses and prevented losses, shift-level throughput.<br> - Build and maintain dashboards and recurring reporting for the fraud operations leadership team.<br> - Support post-incident and thematic reviews with data deep-dives.<br> - Work with L2 and the senior investigator to convert case observations into measurable detection improvements.<br> ENGAGEMENT DETAILS - 6-month consultancy agreement with Capitex, with extension possible on client renewal.<br> - Competitive all-inclusive monthly consultancy fee, with an additional housing allowance during the onsite phase.<br> - Visa, work authorisation and payroll for the Kuwait onsite phase are arranged and sponsored through our employer-of-record partner.<br> - Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank.<br> Commencement is aligned to contract mobilisation - indicative start August 2026, confirmed at offer stage WHAT WE ARE LOOKING FOR - 3+ years in data analytics within fraud, financial crime or banking operations.<br> - Strong SQL is essential; Python or R for analysis is a strong plus.<br> - Experience with BI/visualisation tools (Power BI, Tableau or equivalent) and building operational dashboards.<br> - Familiarity with fraud detection platforms and alert data structures (FICO Falcon, Actimize, SAS or equivalent) - enough to interrogate their output and support tuning.<br> - Ability to present analysis clearly to operational and senior stakeholders in English.<br> - Confirmed availability for an August 2026 start and genuine willingness to be onsite in Kuwait City from Month 3 to Month 6.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>ABOUT THE ENGAGEMENT Capitex is a specialist Financial Crime Compliance talent provider.<br> We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.<br> This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term.<br> Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.<br> THE ROLE As an L2 Fraud Analyst you will sit at the escalation tier of the bank's digital fraud operation, working under the bank's direction alongside a Capitex team including L1 analysts, a senior fraud investigator and a fraud data analyst.<br> You will own the complex end of the alert queue: cases escalated from L1, multi-account and multi-channel patterns, and decisions that need judgement rather than playbook.<br> WHAT YOU WILL DO - Investigate and disposition escalated fraud alerts and cases across digital channels - online and mobile banking, cards, payments and account takeover.<br> - Work complex fraud typologies end to end: APP and social engineering scams, mule activity, device and session anomalies, first-party and friendly fraud.<br> - Make and document risk decisions - block, restrict, release, escalate - within the bank's fraud risk appetite and SLAs.<br> - Provide quality feedback and coaching input to the L1 team, and act as a referral point during your shift.<br> - Feed rule and threshold tuning observations to the fraud data analyst to reduce false positives and improve detection.<br> - Support case documentation to an evidential standard, including input to SAR/STR referrals where required.<br> ENGAGEMENT DETAILS - 6-month consultancy agreement with Capitex, with extension possible on client renewal.<br> - Competitive all-inclusive monthly consultancy fee, with an additional housing allowance during the onsite phase.<br> - Visa, work authorisation and payroll for the Kuwait onsite phase are arranged and sponsored through our employer-of-record partner.<br> - Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank.<br> - Commencement is aligned to contract mobilisation - indicative start August 2026, confirmed at offer stage.<br> WHAT WE ARE LOOKING FOR - 4+ years in fraud operations within banking or payments, with at least 2 years at L2/escalation/investigation level.<br> - Hands-on experience with enterprise fraud monitoring platforms (for example FICO Falcon, NICE Actimize, SAS Fraud Management or equivalent) and case management tools.<br> - Strong working knowledge of digital banking fraud typologies and controls in a real-time environment.<br> - Sound, defensible decision-making under SLA pressure, and clear written case narration in English.<br> - Confirmed availability for an August 2026 start and genuine willingness to be onsite in Kuwait City from Month 3 to Month 6.<br> - GCC banking experience and Arabic language skills are a plus, not a requirement.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Responsible for the culinary oversight of Seazen Group. He is responsible for budgeting, cost control, and a comprehensive menu program for Seazen. The position also has the responsibility for the oversight of all culinary training; special functions; food quality; safety, sanitation, and the supervision of the culinary staff. He must develop and monitor the food and labor budget for the department. Maintain the highest professionalism in food quality and sanitation standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Schedules and coordinates the work of Area Chef’s to assure that kitchen operations are efficient in terms of achieving budgets, KPI’s, food quality, cost of sales and food safety standards.</li><li>Works closely with the management team to execute the strategy and focus on meeting and exceeding departmental goals.</li><li>Oversee activities relates to catering and special events provided throughout the including cross-trained instruction and the demonstration of culinary techniques at designated events.</li><li>Understands the guest expectations related to food quality and presentation and ensures culinary associates strive to meet or exceed expectations and help build guest loyalty.</li><li>Assists in menu development to ensure product quality and food cost management.</li><li>Participates in the development of operating budgets and administers those budgets in an ongoing basis by monitoring and tracking expenses.</li><li>Helps to manage wages, productivity, and expenses in accordance with business demand.</li><li>Hires, trains, coaches, and develops a successful and enthusiastic team of associates, and ensures associates are cross trained to support successful daily operations.</li><li>Validates a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.</li><li>Motivates associates by engaging in recognition, coaching, performance reviews, and performance management.</li><li>Validates scheduling in accordance with employment policies and budget targets and ensures that all time management and payroll processes are carried out in an accurate and timely manner.</li><li>Validation of scheduled inventories, stocks, and requisitions for necessary supplies, supporting procedures for portion and waste controls, etc.</li><li>Verify all purchase appropriate supplies and validate inventories according to budget.</li><li>Ensures compliance with all local, provincial, and federal health regulations, and monitor the training of associates on the proper handling and temperatures of all food products.</li><li>Validate the cleaning schedule to ensure work areas are clean and sanitize.</li><li>Cross check the reporting of equipment’s malfunctions with departments and its progress.</li><li>Assists the Corporate Chef in maintaining entire F&B standards.</li><li>Validate training on food knowledge and menu items including ingredients, preparation methods and unique tastes.</li><li>Maintain discretion and maturity in handling sensitive or confidential data.</li><li>Working closely with different departments and stakeholders.</li><li>Analyze food industry trends and lead new product development accordingly </li><li>To be able to manage the attrition rate to bare minimum level by regularly engaging with culinary employees post assessing their performance/feedback.</li><li>Periodic competitors analysis to be done to ensure effective menu planning and to judge various cost factors.</li><li>Frequently addressing PIC meetings to address the positives and scope of improvement.</li><li>Carrying out the weekly Area chef’s meeting addressing weekly performance and concerns.</li><li>To review rejection portal on monthly basis along with QA & supply chain.</li><li>To work in coordination with Quality assurance team to achieve excellence in food safety parameters.</li><li>To monitor R&D projects for new product/concept development as required.</li><li>Culinary KPI’s to be updated on viva goals towards the end of every month.</li><li>To analyze the P&L report in terms of revenue, cost of sales, BOH staff cost and manager controllable.</li><li>To manage and review employee performance review on monthly basis, conduct counselling and related PIP’s. This is essential to be documented and maintained for middle management team followed by down the line BOH employees.</li><li>To conduct monthly meetings with the Facility team along with Executive Sous Chef’s and Area Chef’s to carry out all maintenance related issues in all the branches.</li><li>Validate food tastings regularly to maintain consistency, identify errors and perform corrective action plan accordingly.</li><li>Frequent branch visits to monitor the culinary operations.</li><li>Develop and validate layouts for the new projects in lieu with Interior designers and Corporate Chef/Operations Director.</li><li>Frequently validate the asset inventory and align with the new project and pop up events.</li><li>Allocation/restructuring as per the requirement of the Area Chef’s.</li><li>To monitor the F&B processes and its efficiency.</li><li>Improvement plan for cost lines and waste management.</li><li>Planning of all strategic projects on quarterly/half-yearly basis.</li><li>Regular validation of all SOP’s and seek opportunities on improving every time.</li><li>Integrate and support brand ops/marketing team on opportunities to elevate sales and raise brand awareness through marketing campaigns.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Experience & Qualifications Required</b></p><p><b>Experience Required</b></p><ul><li>Minimum <b>10–12 years of experience</b> in hospitality field.</li></ul><p><b>Educational Qualification</b></p><ul><li>Bachelor’s Degree in <b>Catering Science, Culinary Arts</b>, or a related field.</li></ul><p><b>Personal Skills</b></p><ul><li>Excellent interpersonal and leadership skills.</li><li>Strong planning, organizational, and time-management skills.</li><li>Positive attitude and strong team player.</li><li>Self-motivated with a passion for hospitality.</li><li>Excellent English communication skills (spoken and written).</li><li>Strong administrative and reporting skills.</li><li>Strong research, development, and innovation skills.</li><li>Solid technical and operational knowledge in catering operations.</li></ul></div>
<p><span style="font-size: 11px;"><b>Job Summary</b></span></p><p><span style="font-size: 11px;"><br></span></p><p><span style="font-size: 11px;"> The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><p>Role Impact This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>IT Support & Helpdesk Operations</p><ul><li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li><li>Install, configure, and set up new computer systems, hardware, and standard software images.</li><li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li><li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li><li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li><li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li><li>Conduct IT orientation and onboarding support for new faculty and staff members.</li><li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li><li>Printing Student and Staff ID Cards and granting necessary access.</li><li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li></ul><p>Classroom, Lab & Office Technology Support</p><ul><li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li><li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li><li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li></ul><p>Academic Software & Lab Environment Support</p><ul><li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li><li>Provide operational support for academic software platforms used in teaching and learning environments.</li><li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li><li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li><li>Support testing and validation of academic software updates prior to semester rollouts.</li></ul><p>Endpoint Deployment & Asset Support</p><ul><li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li><li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li><li>Support ID card printing management systems and associated hardware as required.</li></ul><p>User & System Administration</p><ul><li>Assist with domain access, user account creation, and email registration under established procedures.</li><li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li><li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li><li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li><li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li></ul><p>Network & Infrastructure Support</p><ul><li>Assist with basic network connectivity troubleshooting and performance-related issues.</li><li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li><li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li></ul><p>Event Technology & Technical Support</p><ul><li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li><li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li><li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li><li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li><li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li><li>Assist with setting up and teardown of event-related technology before and after events.</li></ul><p>Time Attendance System Administration</p><ul><li>Support administration and operational use of the Time Attendance System (COSEC).</li><li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li><li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li><li>Implement approved shift changes and schedule updates requested by the HR Department.</li><li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li></ul><p>Documentation, Regulatory Compliance, and Continuous Improvement</p><ul><li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li><li>Follow IT policies, SOPs, security guidelines, and service standards.</li><li>Identify recurring issues and suggest improvements to processes or configurations.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p>Diploma or bachelor's degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Strategic Partnering</b></p><p>• Serve as the primary People & Culture point of contact for assigned business heads across Kuwait and UAE, aligning people plans with commercial priorities.</p><p>• Advise leadership on organisational design, spans and layers, and structural changes as businesses scale or consolidate.</p><p>• Translate the group People strategy and the CPCSO’s agenda into business-specific action plans, milestones and measurable outcomes.</p><p><br></p><p><b>Workforce & Manpower Planning</b></p><p>• Own manpower planning for assigned businesses – tracking budgeted vs. filled vs. open vs. on-hold positions and maintaining an accurate, auditable position map.</p><p>• Partner with Finance and business heads to ensure hiring stays within approved headcount and budget, flagging off-plan or over-budget positions.</p><p>• Support recruitment prioritisation, including local vs. overseas hiring decisions and quota management.</p><p><br></p><p><b>Talent Acquisition & Onboarding</b></p><p>• Oversee end-to-end recruitment for assigned roles – from requisition through offer, mobilisation (including overseas hires) and onboarding.</p><p>• Manage probation cycles, ensuring timely probation reviews and confirmation decisions with line managers.</p><p><br></p><p><b>Employee Relations & Compliance</b></p><p>• Handle employee relations matters, grievances, disciplinary cases and attendance/violation escalations fairly and in line with policy and local law.</p><p>• Ensure compliance with Kuwait and UAE labour regulations, sponsorship, licensing and residency requirements for assigned entities.</p><p>• Maintain accurate people records and support monthly People & Culture reporting to the executive committee.</p><p><br></p><p><b>Compensation, Benefits & HRIS</b></p><p>• Partner with C&B and HRIS to ensure payroll accuracy, correct leave accruals, and reliable people data through the KayanHR system.</p><p>• Support pay reviews, benefits administration and leave-provision monitoring for assigned businesses.</p><p><br></p><p><b>Engagement & Culture</b></p><p>• Drive engagement, recognition and culture initiatives on the ground across salon, spa, clinic and retail sites.</p><p>• Champion Kana’s “Great Place to Work” positioning and act as a visible, approachable presence for frontline female teams.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Bachelor’s degree in Human Resources, Business Administration, or a related field; CIPD / SHRM certification is an advantage.</p><p>• 7+ years of progressive HR experience, including at least 3 years in an HRBP or senior generalist capacity.</p><p>• Proven experience partnering with multiple business units, ideally in retail, hospitality, healthcare, beauty or services.</p><p>• Working knowledge of Kuwait labour law; familiarity with UAE labour law and sponsorship processes strongly preferred.</p><p>• Experience managing a multi-national, blue- and white-collar workforce, including overseas hiring.</p><p>• Fluency in English required; Arabic is a strong advantage.</p><p>• This position is designated for a female candidate due to the ladies’ spa, salon and beauty nature of the business.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a high-caliber <b>Financial Director</b> to lead the financial strategy, control, and reporting of our client’s operations at the Assoufid site in Morocco. This executive role goes far beyond accounting—it's a strategic position that demands leadership across budgeting, investor relations, taxation, and multi-entity financial operations. </p><p> </p><p>You'll play a critical role in shaping financial governance and business decision-making as they scale operations locally and internationally.</p><p><br></p><p>1. Strategic Finance & Leadership</p><p>· Drive long-term financial planning aligned with business strategy</p><p>· Oversee capital budgeting, performance metrics, and risk management</p><p>· Develop financial and tax strategies, lead treasury and investor relations</p><p>· Serve as a financial advisor to the Executive Director and senior management</p><p> </p><p>2. Governance, Compliance & Internal Controls</p><p>· Ensure compliance with Moroccan and IFRS accounting standards</p><p>· Maintain robust systems of internal controls and audit readiness</p><p>· Oversee legal, tax, and corporate governance matters across entities</p><p>· Document and enforce accounting policies and procedures</p><p> </p><p>3. Operational Finance & Team Management</p><p>· Lead all finance operations across accounting, reporting, and treasury</p><p>· Design an optimal org structure within the finance function</p><p>· Supervise financial operations of subsidiaries and foreign entities</p><p>· Manage outsourced functions and vendor relationships</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>4. Transaction Oversight</p><p>· Ensure timely processing of AP, AR, payroll, and debt servicing</p><p>· Lead financing activities, including debt/equity arrangements</p><p>· Maintain accurate financial records, reconciliations, and documentation systems</p><p> </p><p>5. Reporting & Decision Support</p><p>· Issue accurate and timely financial statements and dashboards</p><p>· Lead budget planning and forecasting processes</p><p>· Analyze variances and report on operational KPIs and performance drivers</p><p>· Support commercial decisions, capital investments, pricing, and negotiations</p><p>· Coordinate the preparation of corporate annual reports and investor materials</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>· Open to Moroccan nationals</p><p>· Bachelor’s degree in Finance or Accounting (mandatory)</p><p>· Advanced qualifications preferred: CPA, CFA, CMA, Expert Compatible, MBA</p><p>· A legal background is a plus</p><p>· Fluent in English and French (written and verbal)</p><p>· 15+ years of experience, with 5+ years in senior executive finance, audit, or banking roles</p><p>· Experience in real estate, and preferably with Big 4 external audit background</p><p>· Deep knowledge of Moroccan financial reporting and IFRS</p><p> </p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a high-caliber <b>Financial Director</b> to lead the financial strategy, control, and reporting of our client’s operations at the Assoufid site in Morocco. This executive role goes far beyond accounting—it's a strategic position that demands leadership across budgeting, investor relations, taxation, and multi-entity financial operations. </p><p> </p><p>You'll play a critical role in shaping financial governance and business decision-making as they scale operations locally and internationally.</p><p><br></p><p>1. Strategic Finance & Leadership</p><p>· Drive long-term financial planning aligned with business strategy</p><p>· Oversee capital budgeting, performance metrics, and risk management</p><p>· Develop financial and tax strategies, lead treasury and investor relations</p><p>· Serve as a financial advisor to the Executive Director and senior management</p><p> </p><p>2. Governance, Compliance & Internal Controls</p><p>· Ensure compliance with Moroccan and IFRS accounting standards</p><p>· Maintain robust systems of internal controls and audit readiness</p><p>· Oversee legal, tax, and corporate governance matters across entities</p><p>· Document and enforce accounting policies and procedures</p><p> </p><p>3. Operational Finance & Team Management</p><p>· Lead all finance operations across accounting, reporting, and treasury</p><p>· Design an optimal org structure within the finance function</p><p>· Supervise financial operations of subsidiaries and foreign entities</p><p>· Manage outsourced functions and vendor relationships</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>4. Transaction Oversight</p><p>· Ensure timely processing of AP, AR, payroll, and debt servicing</p><p>· Lead financing activities, including debt/equity arrangements</p><p>· Maintain accurate financial records, reconciliations, and documentation systems</p><p> </p><p>5. Reporting & Decision Support</p><p>· Issue accurate and timely financial statements and dashboards</p><p>· Lead budget planning and forecasting processes</p><p>· Analyze variances and report on operational KPIs and performance drivers</p><p>· Support commercial decisions, capital investments, pricing, and negotiations</p><p>· Coordinate the preparation of corporate annual reports and investor materials</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>· Open to Moroccan nationals</p><p>· Bachelor’s degree in Finance or Accounting (mandatory)</p><p>· Advanced qualifications preferred: CPA, CFA, CMA, Expert Compatible, MBA</p><p>· A legal background is a plus</p><p>· Fluent in English and French (written and verbal)</p><p>· 15+ years of experience, with 5+ years in senior executive finance, audit, or banking roles</p><p>· Experience in real estate, and preferably with Big 4 external audit background</p><p>· Deep knowledge of Moroccan financial reporting and IFRS</p><p> </p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Staff Analyst</p><br><br><br><p><b>Company:</b></p><br><br>Boeing Operations International Incorporated Kuwait<br><br><p><b>Job Title: Staff Analyst</b></p><br><br><br><p><b>Position Overview</b></p><br><br><p>Develop and maintain relationships and partnerships with customers, peers, business partners and direct reports. Responsible for site/entity compliance with local laws, Boeing policies and procedures, develops and manages the operating budget. Performs operations management and compliance, Business Support services and traveler assistance for multiple delegated business activities such as Enterprise Services, Site Services, Finance & Business, Security & Fire Protection and Supplier Management. Implements HR processes for international local hire employees (i.e. onboarding, leave services and employment termination) and provides guidance and assistance for international assignee with routine issues or concerns. Performs facility operations and assists with non-real-property planning and project administration, and facilities provisioning. Coordinates office and property accounting, invoicing, cost analysis, tax or other business objectives through collecting, processing and distributing cost or financial data. Implements organization policies, programs, processes and procedures for the purpose of safeguarding people, property, information and the environment while ensuring compliance with applicable government and company security and fire regulations (e.g., business preparedness, country evacuation planning and crisis management, secure badge renewals). Supports procurement agent at local site in negotiating vendor costs and in coordinating and organizing activities.</p><br><br><br><p><b>Position Responsibilities:</b></p><br><br><p>The successful candidate will perform the following duties:</p><br><br><ul><li><p>Create quarterly, monthly and annual reports and presentations to include PMR, CDRL, KPI and other site reports</p><br><br></li><li><p>Staffing report updates</p><br><br></li><li><p>Create visit requests, base pass requests, car pass requests, exit letters, salary certificate</p><br><br></li><li><p>Create interview booklets, interview panels, schedule interview appointments</p><br><br></li><li><p>Update organizational charts, organize onboard training, support employees exit procedures</p><br><br></li><li><p>Assist all new hires with expense reports and on boarding</p><br><br></li><li><p>Provide Business Support by becoming a CRI focal, monitor CRI projects, participate in Lean Ambassador, Support on BPSM’s and become a qualified Lean Ambassador</p><br><br></li><li><p>Support in all aspects of contract preparations</p><br><br></li><li><p>Control Account Management (CAM) Assistant and attend all CAM meetings and finance reviews</p><br><br></li></ul><br><p><b>Basic Qualifications (Required Skills/Experience)</b></p><br><br><ul><li><p>High School Diploma or GED</p><br><br></li><li><p>1+ Year experience in a business support services-based role</p><br><br></li><li><p>Effective influencing skills working with managers and supervisors.</p><br><br></li><li><p>Demonstrable experience in effective verbal and written communications</p><br><br></li><li><p>Communicates confidently and persuasively with a clear sense of audience and appropriate tone.</p><br><br></li><li><p>Demonstrates logical thought processes in communications.</p><br><br></li><li><p>Articulates complex issues in a concise and readily understood manner.</p><br><br></li><li><p>This position requires the ability to work independently under time constraints and stress, in a demanding, on call, around the clock operational environment.</p><br><br></li></ul><br><p><b>Preferred Qualifications (Desired Skills/Experience)</b></p><br><br><ul><li><p>Ability to adapt to non-English speaking cultural environment, work independently with minimal supervision and be flexible in terms of working hours and shifts.</p><br><br></li><li><p>Experience supporting C-17 Globemaster III program and Foreign Military Sales (FMS) in a multi-national environment is a plus.</p><br><br></li><li><p>Strong customer focus (both external and internal).</p><br><br></li><li><p>Ability to work on multiple tasks when under pressure</p><br><br></li></ul><br><p><b>Typical Education & Experience</b></p><br><br><ul><li><p>Bachelor's degree and typically more than 5 years' relevant work experience</p><br><br></li></ul><br><p><b>Relocation:</b></p><br><br><p>This position offers relocation based on candidate eligibility.</p><br><br><p>Employer is willing to sponsor applicants for employment visa status</p><br><br><br><p>This requisition is for an international, locally hired position in Kuwait Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll and will be commensurate with experience and qualifications and in accordance with applicable Kuwaiti law. Employment is subject to the candidate's ability to satisfy all Kuwaiti labor and immigration formalities.</p><br><br><br><br><p><b><b><b>Language Requirements:</b></b></b></p><br><br><br>Not Applicable<br><br><p><b>Education:</b></p><br><br>Not Applicable<br><br><p><b>Relocation:</b></p><br><br>This position offers relocation based on candidate eligibility.<br><br><p><b>Security Clearance:</b></p><br><br>This position does not require a Security Clearance.<br><br><p><b>Visa Sponsorship:</b></p><br><br>Employer willing to sponsor applicants for employment visa status.<br><br><p><b>Contingent Upon Award Program</b></p><br><br>This position is not contingent upon program award<br><br><p><b>Shift:</b></p><br><br>Not a Shift Worker (Kuwait)<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Job Title: IT Support</span></p><br> <p><span><span>Classification:</span> Institutional Support</span><br><span><span>Reports To:</span> Technology Support Coordinator</span></p><br>
<p><span><span>Location:</span> Saad Al Abdullah, Kuwait</span></p><br> <p><span>About The American International University</span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span></p><br> <p><span><span>Job Summary</span><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><br> <p><span>Role Impact<br></span>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><br> <p><span><span>Key Responsibilities</span></span></p><br>
<p><u>IT Support & Helpdesk Operations</u></p><br>
<ul>
<li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li>
<li>Install, configure, and set up new computer systems, hardware, and standard software images.</li>
<li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li>
<li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li>
<li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li>
<li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li>
<li>Conduct IT orientation and onboarding support for new faculty and staff members.</li>
<li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li>
<li>Printing Student and Staff ID Cards and granting necessary access.</li>
<li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li>
</ul> <p><u>Classroom, Lab & Office Technology Support </u></p><br>
<ul>
<li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li>
<li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li>
<li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li>
</ul> <p><u>Academic Software & Lab Environment Support</u></p><br>
<ul>
<li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li>
<li>Provide operational support for academic software platforms used in teaching and learning environments.</li>
<li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li>
<li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li>
<li>Support testing and validation of academic software updates prior to semester rollouts.</li>
</ul> <p><u>Endpoint Deployment & Asset Support</u></p><br>
<ul>
<li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li>
<li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li>
<li>Support ID card printing management systems and associated hardware as required.</li>
</ul> <p><u>User & System Administration</u></p><br>
<ul>
<li>Assist with domain access, user account creation, and email registration under established procedures.</li>
<li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li>
<li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li>
<li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li>
<li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li>
</ul> <p><u>Network & Infrastructure Support</u></p><br>
<ul>
<li>Assist with basic network connectivity troubleshooting and performance-related issues.</li>
<li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li>
<li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li>
</ul> <p><u>Event Technology & Technical Support</u></p><br>
<ul>
<li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li>
<li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li>
<li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li>
<li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li>
<li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li>
<li>Assist with setting up and teardown of event-related technology before and after events.</li>
</ul> <p><u>Time Attendance System Administration</u></p><br>
<ul>
<li>Support administration and operational use of the Time Attendance System (COSEC).</li>
<li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li>
<li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li>
<li>Implement approved shift changes and schedule updates requested by the HR Department.</li>
<li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li>
</ul> <p><u>Documentation, Regulatory Compliance, and Continuous Improvement</u><br></p><br>
<ul>
<li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li>
<li>Follow IT policies, SOPs, security guidelines, and service standards.</li>
<li>Identify recurring issues and suggest improvements to processes or configurations.</li>
</ul> <p><span>Key Competencies</span></p><br>
<ul>
<li>Strong troubleshooting and problem-solving skills</li>
<li>Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments</li>
<li>Ability to support students and faculty in high-usage instructional settings</li>
<li>Basic understanding of networking, identity systems, and cloud-based productivity platforms</li>
<li>Customer-service mindset with clear communication skills</li>
<li>Ability to follow procedures, prioritize tasks, and work under supervision</li>
<li>Willingness to support extended hours during peak academic periods or events</li>
</ul> <p><span><span>Educational Qualifications & Certification</span></span></p><br>
<ul>
<li><span>Diploma or bachelor’s degree in computer science, Information Technology, or a related field.</span></li>
<li><span>Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).</span></li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Room Service Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Ensures property policies are administered fairly and consistently. Communicates areas in need of attention to staff and follows up to ensure follow through. Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Room Service Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Celebrates successes and publicly recognizes the contributions of team members. Communicates performance expectations in accordance with job descriptions for each position. Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Observes service behaviors of employees and provides feedback to individuals. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Supervises service behaviors of employees and provides feedback to individuals.</p><p>Room Service Financial and Budgeting Goals</p><p>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction. Sets a positive example for guest relations. Handles guest problems and complaints. Participates in the employee performance appraisal process, providing feedback as needed.</p><p>Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Recognizes good quality products and presentations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Director, Office of Faculty Affairs (OFA) Classification: Director Level Reports To: Vice President for Academic Affairs About The American International University American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction. For more information, visit: www.aiu.edu.kw Department Profile The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty. The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching & Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities. The Office complements but does not replace the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness. The Office carries four interconnected institutional mandates: 1. Faculty Success & Engagement Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support. 2. Academic Career Development & Recognition Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth. 3. Academic Policies & Shared Governance Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development. 4. Institutional Excellence & Faculty Effectiveness Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission. Scope of Work The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance. The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission. The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities. This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities. Key Responsibilities 1. Faculty Success and Academic Engagement Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle. Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty. Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching & Learning. Promote interdisciplinary collaboration among faculty across schools. Develop programmes supporting faculty engagement and institutional belonging. Coordinate faculty networking events, retreats, academic forums, and engagement initiatives. Support faculty wellbeing through collaboration with relevant institutional offices. Facilitate communication between Academic Affairs and faculty. Serve as an accessible resource for faculty seeking guidance on academic policies and procedures. Promote an inclusive, respectful, and collaborative academic culture. Coordinate faculty recognition and appreciation initiatives. Support retention of high-performing faculty through engagement initiatives. Develop institutional faculty engagement and satisfaction surveys.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><ul><li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li><li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above. Associate Professor or Professor preferred.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li><li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li><li>Experience developing and implementing faculty-related academic policies and procedures.</li><li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li><li>Human Resources, and senior administrators.</li><li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li><li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li><li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li></ul><p><strong>Technical and Professional Knowledge</strong></p><ul><li>Comprehensive understanding of faculty affairs administration in higher education.</li><li>Knowledge of academic governance principles and shared governance models.</li><li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li><li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li><li>Understanding of faculty workload models and academic staffing principles.</li><li>Knowledge of faculty lifecycle management from an academic perspective.</li><li>Familiarity with faculty information systems and institutional reporting.</li><li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li><li>Understanding of higher education policy development and institutional governance.</li><li>Familiarity with American-model higher education systems is highly desirable.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li><li>Exceptional interpersonal, communication, and relationship-building skills.</li><li>Strong diplomacy and conflict resolution skills.</li><li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li><li>Excellent organisational, analytical, and project management abilities.</li><li>Ability to facilitate collaboration across multiple academic and administrative units.</li><li>Commitment to shared governance, transparency, fairness, and collegiality.</li><li>Ability to balance institutional priorities with faculty interests.</li><li>Excellent written communication skills, including policy writing and report preparation.</li><li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li><li>Commitment to continuous improvement and evidence-based decision-making.</li><li>Cultural awareness and ability to work effectively within an international university environment.</li><li>High ethical standards, sound judgement, and professional integrity.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li><li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li><li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li><li>Experience working within an American-model university.</li><li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li><li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li><li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li><li>Evidence of scholarly achievement and active engagement in higher education leadership.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: </span><span>Director, Office of Faculty Affairs (OFA)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty.</p><br> <p>The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching & Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities.</p><br> <p>The Office complements—but does not replace—the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness.</p><br> <p><span>The Office carries four interconnected institutional mandates:</span></p><br>
<p><span>1. Faculty Success & Engagement</span></p><br>
<p>Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support.</p><br> <p><span>2. Academic Career Development & Recognition</span></p><br>
<p>Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth.</p><br> <p><span>3. Academic Policies & Shared Governance</span></p><br>
<p>Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development.</p><br> <p><span>4. Institutional Excellence & Faculty Effectiveness</span></p><br>
<p>Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission.</p><br> <p><span>Scope of Work</span></p><br>
<p>The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance.</p><br> <p>The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission.</p><br> <p>The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities.</p><br> <p>This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Success and Academic Engagement</span></p><br>
<ul>
<li>Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle.</li>
<li>Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty.</li>
<li>Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching & Learning.</li>
<li>Promote interdisciplinary collaboration among faculty across schools.</li>
<li>Develop programmes supporting faculty engagement and institutional belonging.</li>
<li>Coordinate faculty networking events, retreats, academic forums, and engagement initiatives.</li>
<li>Support faculty wellbeing through collaboration with relevant institutional offices.</li>
<li>Facilitate communication between Academic Affairs and faculty.</li>
<li>Serve as an accessible resource for faculty seeking guidance on academic policies and procedures.</li>
<li>Promote an inclusive, respectful, and collaborative academic culture.</li>
<li>Coordinate faculty recognition and appreciation initiatives.</li>
<li>Support retention of high-performing faculty through engagement initiatives.</li>
<li>Develop institutional faculty engagement and satisfaction surveys.</li>
<li>Analyse institutional trends affecting faculty wellbeing and engagement.</li>
<li>Coordinate faculty leadership retreats.</li>
<li>Coordinate communities of academic practice.</li>
<li>Support international faculty transition and integration.</li>
<li>Develop faculty wellbeing initiatives.</li>
<li>Promote cross-school collaboration.</li>
<li>Coordinate annual faculty engagement programmes.</li>
</ul> <p><span>2. Academic Policies and Faculty Governance</span></p><br>
<ul>
<li>Develop, maintain, and periodically review faculty-related academic policies.</li>
<li>Maintain the AIU Faculty Handbook.</li>
<li>Coordinate policy implementation across all schools.</li>
<li>Ensure consistent interpretation and application of faculty academic policies.</li>
<li>Support Faculty Council operations.</li>
<li>Coordinate faculty committee appointments.</li>
<li>Support elections to Faculty Council and other academic committees.</li>
<li>Promote shared governance across Academic Affairs.</li>
<li>Develop policy guidance documents.</li>
<li>Advise Deans and Department Chairs on policy interpretation.</li>
<li>Coordinate institutional consultation during policy development.</li>
<li>Benchmark policies against international best practice.</li>
<li>Review governance structures to ensure effectiveness.</li>
<li>Promote faculty participation in institutional decision-making.</li>
<li>Maintain the institutional Faculty Policy Repository.</li>
<li>Coordinate annual review of the Faculty Handbook.</li>
<li>Develop faculty policy guidance notes.</li>
<li>Support Faculty Council strategic planning.</li>
<li>Coordinate faculty consultations during policy revisions.</li>
</ul> <p><span>3. Faculty Career Development and Academic Progression</span></p><br>
<ul>
<li>Coordinate institutional promotion processes.</li>
<li>Coordinate academic rank assignment and review.</li>
<li>Coordinate promotion committees.</li>
<li>Develop guidance relating to promotion expectations.</li>
<li>Coordinate academic leadership development programmes.</li>
<li>Identify emerging academic leaders.</li>
<li>Support succession planning.</li>
<li>Coordinate sabbatical recommendations.</li>
<li>Coordinate research leave recommendations.</li>
<li>Coordinate distinguished appointments.</li>
<li>Coordinate emeritus appointments.</li>
<li>Coordinate visiting scholar appointments.</li>
<li>Promote continuous academic career development.</li>
<li>Monitor institutional promotion outcomes.</li>
<li>Benchmark promotion practices internationally.</li>
<li>Develop institutional leadership development pathways.</li>
<li>Coordinate Department Chair orientation.</li>
<li>Support Associate Dean leadership development.</li>
<li>Monitor promotion success rates.</li>
<li>Support faculty preparing promotion portfolios.</li>
</ul> <p><span>4. </span><span>Faculty Academic Excellence</span></p><br>
<ul>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development priorities.</li>
<li>Identify institutional faculty development needs.</li>
<li>Promote excellence in teaching, scholarship, and service.</li>
<li>Encourage interdisciplinary collaboration.</li>
<li>Promote international academic engagement.</li>
<li>Coordinate academic recognition programmes.</li>
<li>Promote faculty awards.</li>
<li>Encourage innovation in academic practice.</li>
<li>Support leadership development.</li>
<li>Monitor institutional trends affecting faculty success.</li>
<li>Coordinate institutional teaching awards jointly with the Centre for Teaching & Learning.</li>
<li>Promote participation in professional associations.</li>
<li>Encourage educational innovation.</li>
<li>Promote academic leadership development.</li>
<li>Support institutional academic excellence initiatives.</li>
</ul> <p><span>5. Faculty Recognition and Community Building</span></p><br>
<ul>
<li>Coordinate annual faculty awards.</li>
<li>Develop recognition programmes.</li>
<li>Celebrate faculty achievements.</li>
<li>Coordinate promotion celebrations.</li>
<li>Publicise faculty accomplishments.</li>
<li>Support faculty appreciation events.</li>
<li>Strengthen institutional culture.</li>
<li>Foster collegiality.</li>
<li>Promote faculty engagement.</li>
<li>Encourage cross-school collaboration.</li>
</ul> <p><span>6. Strategic Leadership and Institutional Partnerships</span></p><br>
<ul>
<li>Advise the VPAA on institutional faculty matters.</li>
<li>Collaborate with Human Resources regarding recruitment planning, appointments, onboarding, contracts, and employment-related matters.</li>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development.</li>
<li>Collaborate with Graduate Studies regarding graduate supervision and postgraduate faculty support.</li>
<li>Collaborate with the Office of Research regarding research development initiatives.</li>
<li>Collaborate with the Registrar regarding workload information and academic records.</li>
<li>Collaborate with Quality Assurance and the Accreditation Liaison Officer regarding accreditation evidence.</li>
<li>Represent AIU externally in matters relating to faculty affairs.</li>
<li>Support institutional strategic planning.</li>
<li>Lead special projects assigned by the VPAA.</li>
<li>Prepare annual reports on faculty affairs.</li>
<li>Develop KPIs measuring faculty success and institutional effectiveness.</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li>
<li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above.</li>
<li>Associate Professor or Professor preferred.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li>
<li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li>
<li>Experience developing and implementing faculty-related academic policies and procedures.</li>
<li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li>
<li>Human Resources, and senior administrators.</li>
<li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li>
<li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li>
<li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li>
</ul> <p><span>Technical and Professional Knowledge</span></p><br>
<ul>
<li>Comprehensive understanding of faculty affairs administration in higher education.</li>
<li>Knowledge of academic governance principles and shared governance models.</li>
<li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li>
<li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li>
<li>Understanding of faculty workload models and academic staffing principles.</li>
<li>Knowledge of faculty lifecycle management from an academic perspective.</li>
<li>Familiarity with faculty information systems and institutional reporting.</li>
<li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li>
<li>Understanding of higher education policy development and institutional governance.</li>
<li>Familiarity with American-model higher education systems is highly desirable.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li>
<li>Exceptional interpersonal, communication, and relationship-building skills.</li>
<li>Strong diplomacy and conflict resolution skills.</li>
<li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li>
<li>Excellent organisational, analytical, and project management abilities.</li>
<li>Ability to facilitate collaboration across multiple academic and administrative units.</li>
<li>Commitment to shared governance, transparency, fairness, and collegiality.</li>
<li>Ability to balance institutional priorities with faculty interests.</li>
<li>Excellent written communication skills, including policy writing and report preparation.</li>
<li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li>
<li>Commitment to continuous improvement and evidence-based decision-making.</li>
<li>Cultural awareness and ability to work effectively within an international university environment.</li>
<li>High ethical standards, sound judgement, and professional integrity.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li>
<li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li>
<li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li>
<li>Experience working within an American-model university.</li>
<li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li>
<li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li>
<li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li>
<li>Evidence of scholarly achievement and active engagement in higher education leadership.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<p>1. A current curriculum vitae.</p><br>
<p>2. A cover letter (maximum three pages) addressing the following questions:</p><br>
<ul>
<li>Describe your philosophy of faculty success and explain how an Office of Faculty Affairs contributes to institutional excellence.</li>
<li>Describe an initiative you have led that strengthened faculty engagement, academic governance, mentoring, promotion, or faculty development.</li>
<li>How would you establish a collaborative relationship between the Office of Faculty Affairs, Human Resources, the Centre for Teaching & Learning, the Office of Graduate Studies, and the Deans to support faculty throughout their academic careers?</li>
</ul>
<p>3. A statement of leadership philosophy (maximum one page) describing your approach to shared governance, faculty engagement, and academic leadership.</p><br>
<p>4. Contact details for three professional referees, including at least two senior academic leaders familiar with your work in academic administration or faculty affairs.</p><br>
<p>The selection process will include a structured interview with the Vice President for Academic Affairs and a presentation outlining the candidate's vision for establishing a high-performing Office of Faculty Affairs that supports AIU's RISE Strategy, institutional effectiveness, and WSCUC accreditation.</p><br> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to com</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Summary</b></p><p><br></p><p>The Accounts Payable Specialist is responsible for processing supplier invoices, managing vendor payments, maintaining accurate accounts payable records, and ensuring timely settlement of financial obligations across the company's distribution and retail operations. The role supports compliance with company policies, accounting standards, and statutory requirements while working closely with internal departments and suppliers to ensure efficient and accurate payment processes.</p><p><br></p><p><br></p><p><br></p><p><b>Key Responsibilities</b></p><p>1. <b>Invoice Processing & Verification</b></p><ul><li>Receive, review, and process supplier invoices accurately and within agreed timelines.</li><li>Match supplier invoices against Purchase Orders (POs), Goods Receipt Notes (GRNs), contracts, and supporting documentation (three-way matching).</li><li>Verify pricing, quantities, taxes, discounts, and payment terms.</li><li>Identify and resolve invoice discrepancies with suppliers and internal departments.</li><li>Ensure proper account coding and cost center allocation.</li></ul><p><br></p><p>2. <b>Vendor Payments</b></p><ul><li>Prepare payment proposals according to approved payment schedules.</li><li>Process payments through bank transfers, cheques, and other approved payment methods.</li><li>Ensure payments comply with company authorization matrices.</li><li>Monitor due dates to avoid late payment penalties.</li><li>Reconcile payment confirmations with bank statements.</li></ul><p><br></p><p>3. <b>Vendor Account Management</b></p><ul><li>Maintain accurate supplier master data.</li><li>Reconcile supplier statements regularly.</li><li>Resolve supplier queries regarding invoices and payments.</li><li>Monitor outstanding balances and aged payables.</li><li>Regularly run the <i>procure-to-pay </i>process.</li><li>Build positive relationships with local and international suppliers.</li></ul><p><br></p><p>4. <b>Financial Record Keeping</b></p><ul><li>Record accounts payable transactions accurately within the ERP system.</li><li>Maintain organized electronic and physical documentation.</li><li>Ensure all accounting records comply with company policies and audit requirements.</li><li>Assist in maintaining proper document retention.</li></ul><p><br></p><p>5. <b>Month-End & Year-End Closing</b></p><ul><li>Prepare AP reconciliations.</li><li>Assist with month-end accruals.</li><li>Ensure all invoices are recorded within the correct accounting period.</li><li>Support financial closing activities.</li><li>Provide schedules required by Finance Management.</li></ul><p><br></p><p>6.<b> Internal Controls & Compliance</b></p><ul><li>Ensure adherence to internal financial controls.</li><li>Verify approvals before processing invoices and payments.</li><li>Support internal and external audits.</li><li>Ensure compliance with VAT, tax regulations (where applicable), and company financial policies.</li><li>Identify process improvement opportunities that strengthen financial controls.</li></ul><p><br></p><p>7. <b>Cross-Functional Coordination</b></p><ul><li>Coordinate with Procurement regarding purchase orders and supplier issues.</li><li>Work with Warehousing to resolve GRN discrepancies.</li><li>Liaise with Retail Operations for store-related invoices and expenses.</li><li>Support Category Managers regarding supplier settlements and promotional claims.</li><li>Coordinate with Treasury regarding payment execution.</li></ul><p><br></p><p>8. <b>Reporting & Analysis</b></p><ul><li>Prepare AP aging reports.</li><li>Monitor overdue supplier balances.</li><li>Generate payment status reports.</li><li>Track invoice processing turnaround times.</li><li>Assist management with ad hoc financial reporting. </li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p><b>Experience and Educational Requirements</b></p><p><b><span></span></b></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Professional certification (ACCA, CMA, CPA, or equivalent) is an advantage.</li><li>2–5 years of experience in Accounts Payable or General Accounting.</li><li>Experience in a distribution, retail, FMCG, consumer electronics, or fashion environment is preferred.</li><li>Experience working with ERP systems (SAP, Oracle, Microsoft Dynamics, or similar). </li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Long Description <br><br>Job Summary <br></span><p>The Job Purpose of a Business Administrator will be to provide administrative support to Management along with other secretarial duties.</p><br>
<br><br>Job Responsibilities <br><ul>
<li>Typing of all correspondence i.e. letters, memos, schedules, agendas, etc.</li>
<li>Handling independent business correspondence for the division (incoming and outgoing)</li>
<li>Directing incoming telephone calls to the appropriate recipient</li>
<li>Manage, organize and update relevant data, maintain a proper filing system</li>
<li>Organizing all business operations related events i.e. training, team meeting etc.</li>
<li>Organizing travel and hotel reservations for business trips from and visitors to, the division as well as visa processing</li>
<li>Responsible for preparing employees change of status forms and recruitment requests (new appointments, terminations, resignation)</li>
<li>Coordinating with personnel office especially in residence related matters</li>
<li>Coordination of tasks, projects and staff across various locations in Kuwait (warehouses, offices, suppliers, business partners and other facilities)</li>
<li>Responsible for division's stationery requirements</li>
<li>Responsible for the division’s time sheet, tracking and resolving of various matters etc.</li>
</ul>
<br><br>Candidate Requirements <br><ul>
<li>Excellent communication skills in English are a must</li>
<li>Solid knowledge of wider Kuwait</li>
<li>At least 1 to 2 years work experience in a similar administrative role</li>
<li>Planning and organizational skills</li>
<li>Good computer knowledge and skills (Outlook – Microsoft Word – Excel – PowerPoint – Internet)</li>
<li>Must be self-motivating, driven, initiative and able to work independently and against tight deadlines</li>
<li>Must be able to multitask, handle demanding customers (internal and external), liaise with different individuals across different departments and functions, and be able to work systematically, accurately and with strong time management skills</li>
</ul>
<br><br>Education <br>High School / Diploma<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The appointed faculty member shall:</p><p>Teach undergraduate and/or graduate courses in accordance with approved curricula.</p><p>Supervise student research projects and academic activities.</p><p>Provide professional mentorship to students.</p><p>Develop and maintain an independent research agenda with measurable scholarly output.</p><p>Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</p><p>Participate in academic committees and institutional governance.</p><p>Contribute to curriculum development and program review processes.</p><p>Support accreditation, quality assurance, and institutional effectiveness initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Eligibility and Academic Qualifications</h2><p>Educational Requirements</p><p>A PhD degree in Management of Information Systems (MIS)</p><p>The bachelor s and Master s degree may be in Business/IT or a closely related field.</p><p>All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p>Academic Rank and Experience Requirements</p><p>Minimum of 8 years of experience in a reputable academic institution and must have held the academic rank of Associate Professor for 4 years and the academic rank of Assistant Professor for 4 years.</p><p>Research and Scholarly Requirements</p><p>Minimum 13 full-length, high-quality academic papers published in reputable international peer-reviewed journals.</p><p>Publications must meet recognized academic standards</p><p>A Scopus h-index of 20 or higher is preferred.</p><p>At least three (3) publications within the last five years.</p><p>The applicant must be first author on a minimum of seven (7) publications.</p><p>Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p>Required Official Documentation</p><p>Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence.</p><p>All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>