Program Officer Jobs in Kuwait

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all reports/documents; release information only to authorized individuals. Provide proper paperwork to employees requiring outside medical treatment. Type, proofread, and copy security reports. Assist management in training and motivating; serve as a role model. Assign and ensure work tasks are completed on time.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure quality assurance expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A proactive and reliable <b>Public Relations Officer (PRO / Mandob)</b> is sought for a pivotal role in Kuwait, responsible for managing government-related transactions, coordinating with ministries and public authorities, and ensuring the timely completion of all official procedures. The ideal candidate should possess strong knowledge of Kuwaiti government processes, particularly traffic-related procedures, and demonstrate the capability to handle administrative tasks efficiently.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><ul><li>Process and follow up on transactions with government ministries and public authorities.</li><li>Handle all traffic-related procedures, including registrations, renewals, transfers, and other official transactions.</li><li>Prepare, submit, and collect official documents and applications.</li><li>Coordinate with internal departments to ensure timely completion of government requirements.</li><li>Maintain accurate records of completed and pending transactions.</li><li>Ensure compliance with government regulations and company policies.</li><li>Provide regular updates on the status of government applications and approvals.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements</b></p><p><br></p><ul><li>Currently based in Kuwait.</li><li>Fluent in Arabic and English (spoken and written).</li><li>Strong knowledge of Kuwaiti ministry procedures, especially traffic-related processes.</li><li>Good computer skills and familiarity with office systems and government e-services.</li><li>Valid Kuwaiti driving license.</li><li>Own vehicle for work-related transportation.</li></ul><p><br></p><ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time management skills.</li><li>Ability to work independently and manage multiple tasks.</li><li>Attention to detail and accuracy in documentation.</li><li>Problem-solving and coordination skills.</li><li>Professionalism, integrity, and confidentiality.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a QHSE Manager Residential with extensive oil and gas industry experience for our client in Kuwait. Position Overview: The QHSE Manager Residential will lead and manage all Quality, Health, Safety, and Environmental programs to ensure safe and compliant operations across drilling and support facilities. Key Responsibilities: QHSE Management: Develop, implement, and maintain integrated QHSE management systems. Ensure compliance with company policies, industry standards, and regulatory requirements. Monitor QHSE performance and drive continuous improvement initiatives. Compliance &amp; Risk Management: Conduct audits, inspections, and risk assessments. Lead incident investigations and implement corrective actions. Ensure emergency preparedness and response programs are maintained. Training &amp; Awareness: Promote a strong safety culture throughout the organization. Deliver QHSE training and competency development programs. Ensure personnel comply with safe work practices. Leadership: Lead QHSE teams and coordinate with operational departments. Interface with regulatory authorities, clients, and contractors. Prepare QHSE reports and performance metrics.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications:</strong> Bachelor's Degree in Engineering, Occupational Safety, Environmental Science, or related discipline. Minimum 8+ years of QHSE experience within drilling, oil &amp; gas, or heavy industrial operations. At least 3 years in a QHSE leadership role. Strong knowledge of international HSE standards and management systems. Relevant certifications such as NEBOSH, IOSH, or equivalent are preferred. Excellent communication skills in English.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a Mechanical Maintenance Manager Residential with extensive maintenance leadership experience for our client in Kuwait. Position Overview: The Mechanical Maintenance Manager Residential will lead maintenance planning, execution, and reliability programs for drilling and support equipment while managing residential maintenance operations. Key Responsibilities: Maintenance Management: Lead preventive, predictive, and corrective maintenance programs. Develop maintenance strategies and optimize equipment reliability. Manage maintenance planning, scheduling, and resource allocation. Control maintenance budgets and contractor performance. Reliability &amp; Asset Management: Monitor equipment performance and implement reliability improvement initiatives. Lead root cause failure analysis and corrective action implementation. Ensure critical spare parts availability and inventory optimization. Compliance &amp; Safety: Ensure compliance with company HSE standards and maintenance procedures. Maintain maintenance documentation and certification records. Participate in audits and inspections. Leadership: Lead and supervise maintenance teams. Mentor personnel and develop technical competencies. Foster collaboration across departments and contractors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications: Bachelor's Degree or Technical Diploma in Mechanical Engineering or related discipline. Minimum 8+ years of maintenance experience in drilling, heavy equipment, or oil and gas operations. At least 3 years in a maintenance leadership role. Strong knowledge of maintenance planning, reliability engineering, and CMMS systems. Excellent communication and leadership skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>IT Support Officer</p><p><b>Location:</b> Dajeej, Kuwait</p><p><br></p><p>Job Summary</p><p>We are seeking a dedicated and proactive IT Support Officer to join our team. The successful candidate will be responsible for supporting the organization's daily IT operations, including CCTV systems, network infrastructure, computers, printers, and user support. The ideal candidate should be technically skilled, eager to learn, and capable of handling multiple IT tasks in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Monitor, operate, and troubleshoot CCTV surveillance systems.</li><li>Install, configure, and maintain IP and analog CCTV cameras.</li><li>Perform network cable installation, termination, and testing.</li><li>Configure and troubleshoot routers, switches, wireless access points, and network devices.</li><li>Install, configure, and maintain Windows operating systems.</li><li>Install, upgrade, and troubleshoot computer hardware and software.</li><li>Install, configure, and maintain printers, scanners, and other office equipment.</li><li>Create and manage user accounts, email accounts, and shared folders.</li><li>Configure network printers and file sharing.</li><li>Perform routine preventive maintenance on IT equipment.</li><li>Respond to user support requests and resolve technical issues promptly.</li><li>Maintain inventory records of IT equipment and accessories.</li><li>Coordinate with third-party vendors for IT-related services when required.</li><li>Assist in IT documentation, backups, and system maintenance.</li><li>Ensure all IT equipment is functioning efficiently and report any major issues to the IT Manager.</li><li>Support the installation of new IT equipment and office setups.</li></ul><p><br></p><p>Requirements</p><p><br></p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>1-3 years of experience in IT support or a similar role.</li><li>Good knowledge of Windows 10/11 installation, configuration, and troubleshooting.</li><li>Basic understanding of TCP/IP, LAN/WAN, DNS, DHCP, VPN, and network troubleshooting.</li><li>Experience with IP CCTV systems and DVR/NVR configuration.</li><li>Knowledge of structured cabling and network rack organization.</li><li>Experience installing and troubleshooting printers and multifunction devices.</li><li>Familiarity with Microsoft Office 365 and Outlook.</li><li>Basic knowledge of Active Directory and user account management.</li><li>Experience with antivirus software, system updates, and endpoint security.</li><li>Ability to diagnose hardware faults and replace computer components.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Willingness to work flexible hours when required.</li><li>Valid Kuwait driving license will be an added advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Strong troubleshooting and analytical thinking skills.</p><p>Hands-on experience with CCTV, networking, and end-user support.</p><p>Good understanding of IT hardware, peripherals, and office equipment.</p><p>Ability to prioritize tasks and manage multiple support requests efficiently.</p><p>Strong attention to detail and commitment to maintaining accurate records.</p><p>Good customer service skills with a professional and helpful attitude.</p><p>Ability to communicate technical issues clearly to non-technical users.</p><p>Basic knowledge of server support and backup procedures.</p><p>Familiarity with Microsoft Windows Server environments is an advantage.</p><p>Experience with remote support tools and ticketing systems is a plus.</p><p>Ability to work under pressure and respond quickly to urgent issues.</p><p>Willingness to learn new technologies and adapt to changing IT needs.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose The Director of Quality Assurance and Institutional Effectiveness is responsible for leading and overseeing all quality assurance, assessment, accreditation, and institutional effectiveness activities. The role ensures compliance with national and international accreditation standards, promotes a culture of continuous improvement, and supports data-driven decision-making across academic and administrative units. Key Responsibilities Lead and oversee institutional quality assurance, assessment, and institutional effectiveness processes Coordinate institutional and program-level accreditation activities, including self-studies, reports, and site visits Ensure ongoing compliance with national and international accreditation and quality standards Develop and maintain institutional assessment frameworks and performance indicators Collaborate with academic and administrative units to support continuous improvement initiatives Monitor, analyze, and report institutional effectiveness data to senior leadership Supervise quality assurance, accreditation, and assessment staff Support strategic planning and policy development related to quality and effectiveness Prepare reports and documentation for leadership, governing bodies, and accrediting agencies Perform other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills and Qualifications Strong knowledge of higher education quality assurance, accreditation, and assessment practices. Demonstrated experience managing accreditation or institutional effectiveness processes. Excellent organizational, analytical, and project management skills. Strong written and verbal communication skills in English. Ability to work collaboratively across academic and administrative units. High level of integrity and ability to handle confidential information. Proficiency in Microsoft Office and institutional data or reporting systems. Education and Experience Doctoral degree any field (required) from a reputable university. Minimum of 7 10 years of progressive experience in quality assurance, accreditation, or institutional effectiveness within higher education. Prior leadership or supervisory experience required.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position:&nbsp;</span><span>Director of Office of Strategy, Institutional Performance &amp; Emerging Technology</span><br></p><br> <p><span>Classification:</span> Director Level</p><br> <p><span>Reports To:</span> President</p><br> <p><span>About The American International University</span></p><br> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br> <p>A strategy without execution discipline is a wish list. The Office of Strategy, Institutional Performance &amp; Emerging Technology exists to ensure that AIU's ambitions documented in the RISE Strategy, approved by the Board of Trustees, and communicated to every stakeholder are operationalized, tracked, adjusted when evidence demands it, and delivered on time. The Director of this office is the President's closest strategic partner and AIU's institutional accountability mechanism.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br> <p>The&nbsp;<span>Office of Strategy, Institutional Performance &amp; Emerging Technology</span> operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><br> <ol> <li><span>Strategy &amp; Institutional Performance:</span> Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</li> <li>Emergent Technology Intelligence: <br>Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</li> <li><span>Strategic Project Alignment:</span> Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</li> </ol> <p><span>Scope of Work</span></p><br> <p>The Director, Office of Strategy, Institutional Performance &amp; Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><br> <p><span>Key Responsibilities</span></p><br> <p>1. RISE Strategy Execution and Balanced Scorecard Management</p><br> <ul> <li>Own the AIU RISE Strategy 2026–2030 execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li> <li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li> <li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li> <li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li> <li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li> <li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit &amp; Risk Committee quarterly</li> <li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li> </ul> <p>2. Emergent Technology Intelligence and Innovation Piloting</p><br> <ul> <li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li> <li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li> <li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li> <li>Develop and maintain AIU's Emergent Technology Watchlist a living document tracking technologies at horizon, early adoption, and evaluation stages updated quarterly and shared with Deans and VPs to inform curriculum development, research direction, and administrative investment decisions</li> <li>Represent AIU in GCC and international higher education technology forums building relationships with peer institutions, technology providers, and research networks that provide early access to innovation relevant to AIU's strategic priorities</li> <li>Evaluate all significant unsolicited technology proposals received by the President's Office providing structured, evidence-based assessments that enable the President to make informed decisions quickly without technical bias</li> </ul> <p>3. Strategic Project Alignment and Executive Reporting</p><br> <ul> <li>Coordinate with the existing PMO / Special Projects structure to monitor the strategic alignment of major institutional projects and provide updates to the President as required.</li> <li>Review executive project portfolio reports prepared by the PMO / Special Projects structure, assessing strategic alignment, institutional risks, and matters requiring Presidential attention.</li> <li>Monitor strategically significant cross-functional projects designated by the President, ensuring alignment with institutional priorities and escalating strategic issues requiring executive attention.</li> <li>Coordinate with the Accreditation Liaison Officer (ALO) and the PMO / Special Projects structure to monitor accreditation-related project milestones (eligibility application, self-study, SAV1, SAV2), highlighting strategic risks and providing executive updates when timelines are at risk.</li> <li>Support Deans and VPs in applying project management discipline to their own portfolio of strategic initiatives providing coaching, templates, and periodic portfolio reviews rather than doing the project management for them.</li> <li>Coordinate the AIU Strategic Projects Review by consolidating strategic project updates from the PMO / Special Projects structure, facilitating executive discussion, and preparing concise, action-oriented summaries for the President.</li> <li>Coordinate with internal project sponsors and external consultants on strategic initiatives as required, ensuring the President receives timely updates on key deliverables, risks, and institutional implications.</li> </ul> <p>4. Presidential Advisory and Institutional Intelligence</p><br> <ul> <li>Serve as the President's primary strategic advisor on institutional performance providing candid, evidence-based assessments of where AIU is ahead of plan, where it is behind, and what the President needs to decide or direct to keep the institution on track</li> <li>Prepare and curate the President's institutional intelligence package a regular briefing document synthesising strategic performance data, competitive intelligence on peer institutions, accreditation progress, and emerging risks enabling the President to lead from a position of current, verified information</li> <li>Draft the President's strategic communications including the annual state-of-institution address, Board Chair correspondence on strategic matters, and institutional strategy updates to faculty, staff, and the Kuwait higher education community</li> <li>Coordinate the Senior Leadership Team agenda and strategic discussion calendar ensuring that the President's leadership team spends its meeting time on decisions, not on status updates that could be communicated in writing</li> <li>Represent the President at external meetings, conferences, and stakeholder engagements on strategic matters when delegated and provide detailed briefings and follow-up when representing AIU externally</li> <li>Maintain AIU's institutional memory on strategic decisions documenting the reasoning behind major institutional choices so that future leadership teams understand not just what was decided but why, enabling continuity through leadership transitions</li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field.</li> <li>Candidates with strong GCC higher education strategic planning experience are strongly considered.</li> </ul> <p><span>Experience</span></p><br> <ul> <li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li> <li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li> <li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li> <li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li> <li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li> <li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li> </ul> <p><span>Technical and Analytical Knowledge</span></p><br> <ul> <li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning &amp; growth) and its application in a higher education context.</li> <li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li> <li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li> <li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li> <li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li> </ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br> <ul> <li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li> <li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li> <li>Strategic patience combined with operational awareness—the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li> <li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li> <li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li> <li>Experience with a university’s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li> <li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li> <li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li> <li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br> <ul> <li>A current curriculum vitae</li> <li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe the most significant strategic planning or institutional performance management system you personally built or led in a GCC university — what was the starting state, what did you build, and how did leadership use it to make better decisions?&nbsp;(2) Describe a major institutional strategic initiative that you supported through executive reporting, performance management, or strategic advisory work. How did your analysis influence executive decision-making?&nbsp;(3) How would you approach the first 90 days in this role at AIU what would you learn, what would you establish, and what would you avoid doing too early?</li> <li>A one-page strategy diagnostic framework not a business plan, but a sample of how you would structure a quarterly strategy review for the President: what data would you present, in what format, and how would you frame the President's decision-making agenda</li> <li>Contact details for three professional referees at least two of whom can speak to your strategic planning or PMO leadership work, and at least one of whom is a university President, Provost, or equivalent executive you reported to or directly supported</li> </ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the President and a strategy presentation exercise candidates are given AIU's RISE Strategy KPI framework and asked to present a hypothetical Q2 strategy review to the President and two VPs. This exercise is the most reliable test of whether a candidate can do this job.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the digital future of Kuwaiti higher education.</span></p><br> </div>

<p><h4>Building on our past. Ready for the future</h4> <p>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.</p> <h4>About the role</h4> <p>We are seeking an experienced Construction Project Manager to join our team in Ahmadi, Kuwait, supporting the Kuwait Environmental Remediation Program (KERP).</p> <p>You will play a pivotal role in delivering large-scale environmental restoration initiatives. With millions of square meters of contaminated land successfully remediated, this project represents a globally significant effort in sustainable environmental recovery.</p> <p>This is an opportunity to contribute to transforming impacted land into safe, productive ecosystems while leading complex engineering and construction operations.</p> <h4>What you'll do</h4> <strong>Project leadership & delivery</strong><br> <ul> <li>Lead the overall management, coordination, and supervision of assigned remediation projects.</li> <li>Oversee budget development, cost control, and quality assurance to ensure successful project delivery.</li> <li>Manage engineering, procurement, and construction contractors on behalf of the client.</li> <li>Ensure projects are delivered safely, on time, within budget, and in compliance with contractual obligations.</li> <li>Develop and implement the soil remediation strategy for assigned areas, including contracting and execution approaches.</li> </ul> <strong>Client & stakeholder management</strong><br> <ul> <li>Act as the primary technical interface with the client.</li> <li>Build and maintain strong client relationships, ensuring expectations are consistently met.</li> <li>Proactively resolve scope, schedule, and performance issues.</li> </ul> <strong>HSE (Health, Safety & Environment)</strong><br> <ul> <li>Champion a strong HSE culture across all project phases.</li> <li>Ensure OHSE requirements are embedded within design, procurement, and execution.</li> </ul> <strong>Scope & contract management</strong><br> <ul> <li>Ensure compliance with the Worley Project Management Plan (WPMP) and contract requirements.</li> <li>Implement robust change control processes.</li> <li>Support claims mitigation and management strategies.</li> </ul> <strong>Cost & value management</strong><br> <ul> <li>Monitor project costs and forecast outcomes, taking proactive measures to prevent overruns.</li> <li>Promote Value Improving Practices (VIPs) to optimize capital efficiency.</li> </ul> <strong>Quality assurance</strong><br> <ul> <li>Ensure adherence to Worley systems, policies, and procedures.</li> <li>Maintain strong oversight of engineering deliverables and quality standards.</li> </ul> <strong>Team leadership</strong><br> <ul> <li>Lead and motivate multi-disciplinary and global teams.</li> <li>Drive achievement of milestones and key project objectives.</li> </ul> <h4>What you'll have</h4> <p><strong>Education:</strong> Full-time Bachelor’s Degree in Engineering from an accredited university</p> <p><strong>Experience:</strong></p> <ul> <li>Minimum 15 years total experience</li> <li>Minimum 5 years in oil & gas / refinery / petrochemical industries</li> <li>Minimum 5 years in a similar Project Engineering / Construction Management role</li> </ul> <p><strong>Proven experience:</strong></p> <ul> <li>Managing multi-disciplinary construction projects</li> <li>Acting as deputy to a Projects Manager</li> <li>Delivering complex environmental/remediation projects</li> </ul> <p><strong>Demonstrated expertise in:</strong></p> <ul> <li>Soil remediation technologies and execution strategies</li> <li>Engineering and construction management across full project lifecycle</li> </ul> <p><strong>Preferred experience</strong></p> <ul> <li>Experience in PMC (Project Management Consultancy) environments</li> <li>Middle East project experience (highly desirable)</li> </ul> <h4>About you</h4> <p>You are a proactive and results-driven leader with the ability to manage complex projects and diverse teams. You bring:</p> <ul> <li>Strong technical expertise and problem-solving abilities</li> <li>Excellent stakeholder and client engagement skills</li> <li>A structured and strategic approach to project delivery</li> <li>Passion for sustainability and environmental restoration</li> </ul> <p>You will be recognized as a subject matter expert, capable of guiding teams, resolving complex challenges, and delivering high-impact outcomes.</p> <h4>Why join Worley on KERP?</h4> <ul> <li>Work on one of the world’s largest environmental remediation programs</li> <li>Contribute to meaningful sustainability and environmental recovery initiatives</li> <li>Be part of a globally recognized engineering and project delivery organization</li> <li>Lead impactful, large-scale projects with long-term significance</li> </ul> <h4>Moving forward together</h4> <p>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.</p> <p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.</p> <p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.</p> <p>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Rig Manager Deep Drilling We are currently looking for a Rig Manager Deep Drilling Land Rigs (3000 HP / HPHT) to join our client's operations in Kuwait. Position Overview: The Rig Manager Deep Drilling will be responsible for the safe, efficient, and cost-effective execution of drilling operations on deep drilling land rigs in Kuwait. The role will provide overall leadership for rig operations, ensuring operational excellence, equipment reliability, and compliance with company and regulatory requirements. Key Responsibilities: Rig Operations: Direct and oversee all drilling and rig operations to ensure safe and efficient execution. Ensure drilling activities are performed in accordance with approved drilling programs and operational procedures. Monitor rig performance and optimize operational efficiency while minimizing non-productive time (NPT). Coordinate daily drilling activities with Drilling Superintendents and onshore support teams. Ensure proper well control practices are maintained at all times. Operational Excellence: Drive continuous improvement initiatives to enhance drilling performance and equipment utilization. Monitor operational KPIs and implement corrective actions when required. Coordinate with maintenance teams to ensure timely repairs and preventive maintenance activities. Compliance &amp; Safety: Ensure compliance with company HSE policies, industry standards, and regulatory requirements. Promote a strong safety culture and ensure adherence to well control procedures. Lead incident investigations and implement corrective actions. Participate in audits, inspections, and emergency response activities. Leadership: Lead and supervise all rig personnel and contractors on site. Mentor and develop crew competency through training and coaching. Coordinate with Toolpushers, Drilling Engineers, service companies, and contractors. Foster effective collaboration within multicultural work environments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree or Technical Diploma in Petroleum, Mechanical Engineering, or related discipline.</li><li>Minimum 8+ years of drilling rig operations experience.</li><li>At least 3 years in a Rig Manager, Senior Toolpusher, or equivalent leadership role.</li><li>Extensive experience supporting deep drilling land rigs (3000HP, HPHT, and complex drilling operations).</li><li>Strong understanding of drilling operations, well control, and rig equipment.</li><li>Current IWCF or IADC WellSharp certification is preferred.</li><li>Excellent communication and leadership skills in English.</li><li>Candidates from Canada, United States, Europe, Eastern Europe, Australia, China are preferred.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>American International University (AIU) invites applications for a full-time Mathematics Foundation Program Instructor for the 2024 academic year. This faculty position is situated within a coordinated, outcomes-driven Foundation Program that prepares students for entry into undergraduate study. The successful candidate will demonstrate strong, scholarly-informed teaching in developmental mathematics, a clear commitment to student progression, and the ability to operate effectively within a structured, multi-section academic environment. The role requires disciplined course delivery, alignment with shared curricula and assessments, and the consistent use of evidence-based instructional practices. Faculty are expected to teach with purpose, monitor student learning closely, and ensure that students meet defined progression standards for entry into degree programs.</p><p>Key Responsibilities</p><p>Teaching and Instruction</p><ul><li>Deliver high-quality instruction across Foundation Program mathematics courses (e.g., pre-algebra, algebra, quantitative reasoning)</li><li>Teach for conceptual understanding alongside procedural fluency</li><li>Plan and deliver structured lessons aligned with established course outcomes</li><li>Apply evidence-based and scholarly-informed teaching practices appropriate to developmental mathematics</li><li>Use active learning strategies, including questioning, concept checks, and guided practice</li><li>Adapt instruction to meet the needs of students with varied levels of mathematical preparation</li></ul><p>Assessment and Student Progression</p><ul><li>Design and implement formative assessments to monitor student learning</li><li>Contribute to the development and delivery of common program-level assessments</li><li>Support comprehensive end-of-term assessments aligned with course outcomes</li><li>Evaluate student performance and ensure readiness for progression into degree programs</li></ul><p>Program Delivery and Operations</p><ul><li>Adhere to common syllabi, pacing structures, and assessment frameworks across coordinated sections</li><li>Maintain accurate records of attendance, grades, and student engagement</li><li>Enforce program policies related to attendance and academic progress</li><li>Identify and intervene early with students at risk of non-progression</li><li>Provide office hours and targeted academic support</li><li>Utilize Canvas as the primary learning management system</li><li>Use Microsoft Teams to support communication and instructional continuity as required</li><li>Deliver instruction effectively in both in-person and remote formats</li><li>Fulfill all teaching-related responsibilities, including meetings and coordination activities</li></ul><p>Collaboration and Continuous Improvement</p><ul><li>Work closely with course coordinators to ensure alignment of instruction and assessment across sections</li><li>Contribute to the ongoing development and refinement of curriculum and instructional materials</li><li>Use student performance data to inform instructional decisions and targeted interventions</li><li>Participate in program-level initiatives focused on improving student outcomes</li><li>Support institutional expectations related to documentation, quality assurance, and continuous improvement</li><li>Engage professionally within a collaborative, team-based academic environment</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Academic Credentials:</h2><p>Master's degree in Mathematics or a closely related field</p><h2>Teaching Experience:</h2><p>Proven experience teaching mathematics at the secondary or post-secondary level</p><h2>Instructional Practice:</h2><p>Demonstrated ability to teach students with varied academic preparation, including those requiring foundational support</p><h2>Pedagogical Approach:</h2><p>Familiarity with evidence-based or scholarly-informed approaches to teaching and learning</p><h2>Technology Skills:</h2><p>Proficiency with learning management systems (e.g., Canvas) and instructional technologies</p><h2>Communication:</h2><p>Strong written and verbal communication skills in English</p><h2>Professional Practice:</h2><p>Ability to manage teaching responsibilities within a structured academic program and meet established deadlines</p><h2>Cultural Competency:</h2><p>Ability to work effectively in a diverse, international academic environment</p><h2>Preferred:</h2><p>Candidates with at least two years of teaching experience in higher education</p><p>Experience teaching foundation, remedial, or developmental mathematics</p><p>Experience working within coordinated, multi-section courses with shared curricula and assessments</p><p>Familiarity with outcome-based instruction, common assessment design, and program-level alignment</p><p>Experience supporting students with gaps in mathematical preparation or low confidence</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Room Service Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Ensures property policies are administered fairly and consistently. Communicates areas in need of attention to staff and follows up to ensure follow through. Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Room Service Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Celebrates successes and publicly recognizes the contributions of team members. Communicates performance expectations in accordance with job descriptions for each position. Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Observes service behaviors of employees and provides feedback to individuals. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Supervises service behaviors of employees and provides feedback to individuals.</p><p>Room Service Financial and Budgeting Goals</p><p>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction. Sets a positive example for guest relations. Handles guest problems and complaints. Participates in the employee performance appraisal process, providing feedback as needed.</p><p>Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Recognizes good quality products and presentations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><p><strong>Responsibilities</strong></p><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants:</li><ul><li>valid U.S. passport.</li><li>valid International Driver s Permit (IDP) or Kuwait-issued driver's license.</li><li>valid U.S. driver s license.</li><li>medical qualifications, self-identify current visa sponsor &amp; employer.</li><li>a copy of your Civil ID and/or work visa.</li></ul><li>You must be able to meet all health requirements.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li>IAT Level I Baseline:</li><ul><li>Cisco: CCNA: Certified Network Associate - Security.</li><li>Cisco: CCNP: Certified Network Professional - Security.</li><li>CompTIA: A+ ce.</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024).</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst.</li><li>CompTIA: Network+ ce.</li><li>CompTIA: Security+ ce.</li><li>CompTIA: SecurityX ce.</li><li>GIAC: GCED: Certified Enterprise Defender.</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler.</li><li>GIAC: GICSP: Industrial Cyber Security Professional.</li><li>GIAC: GSEC: Security Essentials.</li><li>ISACA: CISA: Certified Information Systems Auditor.</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional.</li><li>ISC2: SSCP: Systems Security Certified Practitioner.</li></ul><li>Computing Environment Certificates.</li><ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li><li>Microsoft: MD-100: Windows Client.</li><li>Microsoft: MTA: Microsoft Technology Associate.</li><li>Microsoft: MTA: Windows Server Administration Fundamentals.</li></ul></ul></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title </b>Payroll Officer</p><p><b>Department </b>People &amp; Corporate Services</p><p><b>Reports To </b>Chief People &amp; Corporate Services Officer (CPCSO)</p><p><b>Location</b>Kana Group HQ, Kuwait</p><p><b>Geographic Scope </b>Kuwait and United Arab Emirates</p><p><b>Direct Reports </b>None </p><p><b>Employment Type </b>Full-time</p><p><br></p><p><b>Job Purpose</b></p><p>Own the end-to-end payroll cycle for all Kana Group entities across Kuwait and the UAE, covering approximately 450-500 employees. The role ensures every employee is paid accurately and on time, that all statutory obligations in both jurisdictions are met, and that payroll data reconciles cleanly to Finance each month. It also supplies the payroll and cost inputs that feed the monthly P&amp;C report to the Executive Committee.</p><p><br></p><p><b>Key Responsibilities</b></p><p>Payroll Processing</p><ul><li>Run the full monthly payroll cycle for all Kuwait entities (KWD) and UAE entities (AED), from data cut-off through to bank transfer and payslip release.</li><li>Maintain and validate all payroll inputs: new hires, leavers, transfers, salary changes, allowances, overtime, commissions, incentives, unpaid leave, and deductions.</li><li>Process variable pay accurately, including branch and service commission schemes, sales incentives, and performance-linked payments, against approved calculation sheets and sign-offs.</li><li>Calculate and process disciplinary and attendance deductions in line with approved violation cases and the Group disciplinary framework.</li><li>Apply the correct AED/KWD conversion treatment for UAE entities and group-level consolidated reporting.</li><li>Prepare and process final settlements for leavers, including end-of-service benefits, leave encashment, notice pay, and any recoverable balances.</li><li>Maintain a documented payroll calendar with input deadlines, review checkpoints, approval gates, and payment dates for both countries.</li></ul><p><br></p><p><b>Statutory and Regulatory Compliance</b></p><ul><li><b>Kuwait:</b> administer PIFSS social insurance contributions for Kuwaiti and GCC nationals, ensure compliance with Kuwait Labour Law No. 6/2010 on wages, overtime, leave, and indemnity, and meet Ministry of Labour and WPS salary-transfer requirements.</li><li><b>UAE:</b> ensure compliance with Federal Decree-Law No. 33/2021 and its executive regulations, administer MOHRE Wage Protection System file submissions, and calculate gratuity, leave, and overtime entitlements to UAE standards.</li><li>Track and apply regulatory changes in both jurisdictions, escalating any change with a material cost or compliance impact to the CPCSO and Finance Director.</li><li>Maintain audit-ready payroll documentation, retained in line with statutory record-keeping periods in each jurisdiction.</li></ul><p><br></p><p><b>Provisions, Reconciliation and Reporting</b></p><ul><li>Calculate and maintain monthly accruals for annual leave provision, end-of-service benefits, and other employee-related liabilities.</li><li>Reconcile the payroll register to the general ledger each month with Finance and resolve variances before close.</li><li>Prepare the monthly payroll movement analysis by business unit, with a clear explanation of drivers behind any month-on-month change.</li><li>Produce payroll and cost inputs for the monthly P&amp;C report to the Executive Committee, and support the annual manpower budget and forecast cycles with cost modelling.</li><li>Support internal and external audit requests with complete supporting documentation.</li></ul><p><br></p><p><b>HRIS and Data Integrity</b></p><ul><li>Maintain payroll master data in the HRIS and ensure records stay aligned with personal, contractual, and financial data held by P&amp;C.</li><li>Run periodic integrity checks across headcount, salary, bank, and entitlement data, and correct discrepancies at source.</li><li>Preserve a full audit trail on all payroll adjustments: original records are not overwritten, changes are appended and annotated with reason, date, and approver.</li><li>Identify and implement improvements that reduce manual handling and error risk in the payroll cycle.</li></ul><p><br></p><p><b>Employee Support and Confidentiality</b></p><ul><li>Act as the point of contact for employee payroll queries and resolve them within agreed service standards.</li><li>Explain payslip components, entitlements, deductions, and settlement calculations clearly to employees and line managers.</li><li>Maintain strict confidentiality over all compensation and personal data, and comply with the Group's data protection standards.</li></ul><p><br></p><p><b>Qualifications and Experience</b></p><p><b>Essential</b></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or a related field.</li><li>4–6 years of payroll experience, including at least 2 years running a full payroll cycle independently.</li><li>Demonstrated GCC payroll experience with working knowledge of Kuwait labour law and PIFSS.</li><li>Practical experience with Wage Protection System submissions.</li><li>Advanced Excel: lookups, pivot tables, conditional logic, reconciliation modelling.</li><li>Hands-on experience operating an HRIS or payroll system end to end.</li><li>Strong written and spoken English.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Experience running payroll across more than one legal entity or country.</li><li>Working knowledge of UAE labour law and MOHRE requirements.</li><li>Experience with variable pay and commission schemes in retail, hospitality, or healthcare.</li><li>Arabic language capability.</li><li>Professional payroll or accounting certification (CIPP, CIPD, CMA, or equivalent).</li><li>Prior use of KayanHR or a comparable regional HRIS.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an Electrical Maintenance Manager - Residential for our client in Kuwait. Position Overview: The Electrical Maintenance Manager is responsible for planning, directing, and managing all electrical maintenance activities for a fleet of onshore drilling rigs and associated equipment. Key Responsibilities: Maintenance Management: Develop, implement, and continuously improve preventive, predictive, and corrective electrical maintenance programs for land drilling rigs. Ensure maximum reliability and availability of drilling electrical systems and associated equipment. Plan and supervise major electrical overhauls, rig upgrades, and refurbishment projects. Review equipment performance and implement reliability improvement initiatives. Monitor equipment failures and perform root cause failure analysis (RCFA) to eliminate recurring issues. Ensure maintenance activities comply with OEM recommendations and industry best practices. Fleet Support: Provide technical support to multiple onshore drilling rigs. Coordinate troubleshooting of complex electrical failures affecting drilling operations. Monitor rig electrical KPIs including equipment availability, MTBF, MTTR, and maintenance compliance. Conduct periodic inspections and audits of rig electrical systems. Standardize maintenance procedures across the drilling fleet. Equipments: Responsible for electrical maintenance of: SCR and AC/VFD drilling rigs, Rig power generation systems, Diesel generators, Motor Control Centers (MCC), Variable Frequency Drives (VFD), Silicon Controlled Rectifier (SCR) systems, Top Drive electrical systems, Drawworks electrical systems, Mud pump electrical systems, Rotary equipment, Air compressors, Lighting systems, Rig camp electrical distribution systems, High and low voltage distribution systems, UPS systems, PLC and control systems, Instrumentation interfaces, Emergency shutdown systems, Rig communication systems, Electrical protection systems. Planning &amp; Asset Management: Develop annual electrical maintenance plans and budgets. Manage spare parts inventory and critical electrical components. Coordinate procurement of electrical materials and services. Optimize maintenance costs while maintaining equipment reliability. Maintain accurate maintenance records using a Computerized Maintenance Management System (CMMS). Leadership: Lead, mentor, and supervise Electrical Superintendents, Electrical Supervisors, Electrical Engineers, and field electricians. Allocate manpower effectively across multiple drilling rigs. Conduct performance evaluations and competency assessments. Identify training needs and develop technical competency programs. HSE &amp; Compliance: Ensure compliance with company HSE policies and client requirements. Promote a strong electrical safety culture. Ensure compliance with: Lock Out/Tag Out (LOTO) Electrical isolation procedures Permit to Work (PTW) Hazard identification and risk assessment Safe electrical work practices Participate in incident investigations and implement corrective actions. Ensure compliance with applicable electrical codes and standards. Quality &amp; Continuous Improvement: Develop and update electrical maintenance procedures. Conduct reliability analysis and continuous improvement initiatives. Evaluate new technologies to improve drilling equipment reliability. Support rig commissioning, acceptance testing, and startup activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications:</b></p><p>Bachelor's Degree in Electrical Engineering or equivalent. Professional certifications in electrical engineering or maintenance management are advantageous. Experience of 8+ years of electrical maintenance experience in the oil and gas drilling industry with minimum 5 years in a managerial or superintendent-level position. Candidates from Canada, United States, Europe, Eastern Europe, Australia, China are preferred. Experience managing electrical maintenance across multiple drilling rigs. Strong knowledge of AC and SCR drilling rig electrical systems. Experience working in GCC/Middle East drilling operations is highly desirable.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Assistant Product Manager for TV &amp; Audio plays a pivotal role in shaping our product offerings within the retail and wholesale sectors. This position is designed for individuals who are passionate about consumer electronics and are eager to contribute to a dynamic team. As part of our innovative company, you will have the opportunity to work closely with senior product managers and cross-functional teams to develop strategies that enhance our product lines and drive sales growth. Your insights and creativity will help us stay ahead in a competitive market.</p><p>In this role, you will not only manage product assortments but also engage in market analysis to identify trends and consumer preferences. The culture here is collaborative and encourages continuous learning, which means you will have access to training programs that will enhance your skills and knowledge in product management. This is an excellent opportunity for career growth, as you will have the chance to take on increasing responsibilities and contribute to strategic decision-making processes.</p><p>Moreover, as an Assistant Product Manager, you will be part of a team that values innovation and customer satisfaction. Your contributions will directly impact our product offerings and overall business performance. We are committed to fostering a supportive environment where your ideas are valued, and your professional development is prioritized. If you are ready to take the next step in your career and make a significant impact in the retail and wholesale industry, we invite you to apply and join us on this exciting journey.</p><p><b>Responsibilities:</b></p><ol><li>Assist in developing product strategies by conducting market research and analyzing consumer trends to ensure our TV &amp; Audio offerings meet customer needs and preferences.</li><li>Collaborate with the marketing team to create compelling promotional materials and campaigns that effectively communicate product benefits and drive sales.</li><li>Coordinate with suppliers and vendors to manage product inventory levels, ensuring timely availability and optimal stock levels to meet consumer demand.</li><li>Support the product launch process by preparing training materials for sales staff and ensuring they are well-equipped to communicate product features and benefits.</li><li>Monitor product performance metrics and gather feedback from customers to identify areas for improvement and inform future product development initiatives.</li><li>Assist in pricing strategies by analyzing competitor pricing and market positioning to ensure our products remain competitive and profitable.</li><li>Engage in cross-functional collaboration with design, engineering, and sales teams to ensure product specifications align with consumer expectations and market trends.</li><li>Participate in regular team meetings to share insights and updates on product performance, fostering a culture of transparency and teamwork.</li><li>Contribute to the continuous improvement of product management processes by suggesting enhancements based on industry best practices and personal experience.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong analytical skills to evaluate market data and consumer trends effectively.</li><li>Excellent communication skills for collaborating with cross-functional teams and stakeholders.</li><li>Proficient in project management tools to manage timelines and deliverables efficiently.</li><li>Ability to conduct market research and competitive analysis to inform product strategies.</li><li>Creative problem-solving skills to address challenges and identify opportunities in product management.</li><li>Understanding of retail and wholesale dynamics to align product offerings with market demand.</li><li>Familiarity with digital marketing strategies to effectively promote products and engage customers.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Solution Engineering Manager Siemens Grid Software Location: Kuwait City, Kuwait About the role: This is a senior leadership role at the intersection of engineering excellence and regional energy transformation. As Solution Engineering Manager, you will be the driving force behind the technical delivery of Siemens Grid Software portfolio overseeing multidisciplinary teams and managing a portfolio of high-impact infrastructure projects that directly support national agendas, including Kuwait Vision and broader grid modernization programs. Key Responsibilities Lead end-to-end technical execution of Grid Software projects in Kuwait, ensuring delivery on time, within scope, budget, and quality standards Define project objectives, technical scope, resource allocation, and delivery strategies in collaboration with key stakeholders Drive engineering best practices through the reuse of standard components, templates, and proven delivery frameworks Ensure full compliance with Siemens architectural standards, technical governance, cybersecurity requirements, and EHS policies Represent Siemens in senior-level engagements with government entities, utilities, EPC contractors, and strategic partners Support pre-sales activities, strategic customer engagements, and long-term account retention initiatives Contribute to regional go-to-market strategy and business development planning in alignment with sales and regional management Build and maintain trusted relationships with customers, partners, vendors, and internal stakeholders at all levels Lead and coordinate internal engineering resources, project managers, lifecycle teams, and third-party vendors across geographically distributed teams Coach and develop Technical Project Leads, Engineers, and delivery teams fostering a high-performance, collaborative culture Monitor project performance through robust reporting, scheduling, and quality management mechanism Identify, manage, and resolve technical risks, bottlenecks, and escalation topics throughout the project lifecycle Oversee budget accountability and P&amp;L contribution for the territory's engineering portfolio Lead operational improvement initiatives and support business transformation programs within the territory Manage scope, schedule, and cost changes using structured governance and changing control processes Collaborate with global component teams to ensure alignment with Siemens' architectural and delivery standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your Profile Bachelor s degree in electrical engineering, Electronic Engineering, Telecommunications, Computer Science, IT, or a related technical discipline 10 15 years of progressive experience in project execution and engineering leadership, with a focus on medium to large-scale infrastructure or Grid Software projects Proven track record leading multicultural, multidisciplinary engineering and project management teams in international environments Strong background in the Transmission and Distribution sector, with expertise in SCADA systems, IT/OT integration, digitalization, IoT, and cybersecurity Deep technical knowledge of Substation Automation and Telecommunication Systems, including familiarity with Siemens and competitor solutions Experience managing matrix organizations and navigating complex, multi-stakeholder project environments Experience working within Kuwait or broader markets is strongly preferred Established network and familiarity with Kuwait utilities, transmission operators, or government entities is a distinct advantage Understanding of regional regulatory, procurement, and project delivery frameworks in Kuwait and in the Gulf Exceptional communication, stakeholder management, negotiation, and executive presentation skills Demonstrated passion for developing people, coaching technical teams, and building high-performance cultures Strong commercial acumen with solid understanding of project controlling, scheduling, and corrective action frameworks Fluent in English (written and spoken) while Arabic language is highly advantageous</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Senior Program Specialist at Honeywell, you will play a crucial role in managing and executing complex Extra-Low Voltage (ELV) programs that enhance operational efficiency and customer satisfaction. You will be the operational backbone for critical systems—including Security, BMS, FAS, and ICT—navigating the complete project lifecycle from pre-sales engagement to final delivery. Your leadership will be vital in ensuring programs are delivered on time, within budget, and in alignment with Honeywell’s strategic objectives and quality standards.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><ul><li><strong>Project Execution</strong>: Lead the overall execution of ELV projects, with a focus on mainly airport projects, following best-in-class methodologies.</li><li><strong>Stakeholder Management:&nbsp;</strong>Serve as the primary point of contact for day-to-day activities with all project stakeholders, ensuring clear communication and satisfaction.</li><li><strong>Financial Performance:&nbsp;</strong>Monitor monthly financial measures including revenue recognition, margins, invoicing, and cash collection to drive a positive P&amp;L.</li><li><strong>Project Planning:&nbsp;</strong>Develop and implement comprehensive Project Management Plans, including Scope, Execution, Quality, and Procurement plans.</li><li><strong>Risk &amp; Change Management:&nbsp;</strong>Identify risks and develop mitigation plans while managing scope changes through variation orders and contract alignment.</li><li><strong>Sales Collaboration:&nbsp;</strong>Engage early with Sales and Estimation teams during bidding stages and lead the formal hand-over process.</li><li><strong>Performance Tracking:&nbsp;</strong>Monitor project performance against defined KPIs and utilize Honeywell’s operating systems, such as Cora PPM, for records management and forecasting.</li><li><span><strong>Health &amp; Safety:&nbsp;</strong>Manage all HSE-related project activities in strict coordination with the HSE department to ensure a safe work environment</span></li></ul><br>Qualifications:<br><ul><li><strong>Education:&nbsp;</strong>Bachelor’s degree in engineering (Electrical, Electronics, or relevant field).</li><li><strong>Experience:</strong> 10+ years of project management experience specifically with ELV Systems and Software Integrations.</li><li><strong>Language:</strong> Native or fluent proficiency in both Arabic and English.</li><li><strong>Technical Knowledge:</strong> Strong expertise in Security, BMS, and Fire Alarm Systems (FAS).</li><li><strong>Portfolio Management:</strong> Proven ability to manage a portfolio of projects concurrently while meeting tight deadlines under pressure.</li><li><strong>WE VALUE</strong></li><li><strong>Certification:</strong> Project Management Professional (PMP) certification is highly preferred.</li><li><strong>Domain Expertise:</strong> Prior experience managing large-scale projects in Airports, Smart Cities, or IoT domains.</li><li><strong>Contractual Acumen:</strong> Knowledge of contract types and the ability to effectively communicate with legal and contract teams.</li><li><strong>Leadership Skills:</strong> A proactive approach to problem-solving, strong negotiation skills, and the ability to lead cross-functional teams.</li><li><strong>Software Proficiency:</strong> Familiarity with project management tools (e.g., MS Office, Cora PPM) and SAP modules.</li></ul><p>We are an equal opportunity employer and value diversity at our company. We do&nbsp;not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><br><p>We will ensure that individuals with disabilities are provided reasonable accommodation to&nbsp;participate in the job application or interview process, to&nbsp;perform crucial job functions, and to&nbsp;receive other benefits and privileges of employment. Please contact us to&nbsp;request accommodation.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At EY, we're all in to shape your future with confidence. <br>We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. <br>Join EY and help to build a better working world. <br>EY Kuwait - Assurance - Financial Accounting Advisory Services (FAAS) Internship Program <br>Are you ready to shape the future with confidence? <br>Here at EY, you'll have the chance to build a truly exceptional experience. We'll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you'll develop the skills you need to stay relevant today and, in the future, - all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. <br>The opportunity: your next adventure awaits <br>You will be working with one of the most trusted, respected and influential teams in the industry. Global Assurance's purpose is to inspire confidence and shape your future with confidence. We do so by protecting and serving the public interest, promoting transparency, supporting investor confidence and economic growth and nurturing talent to provide future business leaders for the global marketplace. <br>The opportunity is specifically in the Financial Accounting Advisory Services (FAAS) sub-service line under Assurance. Our FAAS practice supports our clients in determining, monitoring and disclosing the financial and non-financial insights to their stakeholders. With approximately 6,000 professionals in 25 regions, our multidisciplinary teams work with clients on projects such as managing accounting and reporting challenges, transaction accounting, Risk, Technology, corporate governance, corporate treasury services and Business Development and Marketing. Click here to learn more about our Assurance service line. <br>If you are a university graduate, the EY Graduate Program could be the opportunity for you. You will be part of a team working with interesting clients, and we'll help you to enhance your strengths and acquire new skills for your career. <br>What we look for: <br><ul><li>You have an agile, growth-oriented mindset. What you know matters, but the right mindset is just as important. We're looking for innovative individuals who can work in an agile way and keep pace with a rapidly changing world.</li></ul><br><ul><li>You are curious and purpose driven. We seek individuals who see opportunities instead of challenges and ask better questions to find better answers.</li></ul><br><ul><li>You are inclusive. We value individuals who embrace diverse perspectives, appreciate differences, and work inclusively to build safety and trust.</li></ul><br>Qualifications: <br><ul><li>Bachelor's or master's degree in accounting or finance, or any related filed completed within the past 18 months.</li></ul><br><ul><li>To comply with the legal requirements, only Nationals will be considered</li></ul><br>What's in it for you: <br><ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li></ul><br><ul><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds.</li></ul><br><ul><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li></ul><br><ul><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul><br>What you can expect: <br>Step 1: Apply <br>Please complete the online application and answer all the questions. <br>Step 2: Online Assessments <br>If selected, you will receive an invitation to complete the EY online assessments. <br>Step 3: Interview <br>Upon passing the assessments, you will receive an invitation for an initial interview. <br>Step 4: Attend <br>If shortlisted, you may be invited to attend a recruitment day or a technical interview. <br>Step 5: Receive <br>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for. <br>Are you ready to shape your future with confidence? Apply today. <br>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. <br><b>EY | Building a better working world </b><br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.<br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.<br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>