Customer Service Jobs in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>The Customer Service Representative - Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI’s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.</p><br> <br><br>Job Responsibilities <br><p>•&nbsp;&nbsp; &nbsp;Processing all credit transactions for electronics, Furniture and online.<br> •&nbsp;&nbsp; &nbsp;Validate and ensure documentation compliance, and authenticity.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.<br> •&nbsp;&nbsp; &nbsp;Ensure accuracy of all calculations.<br> •&nbsp;&nbsp; &nbsp;Follow-up on approval of credit applications, transactions, exceptions and other related processes to ensure that SLA’s are met on all fronts.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Ensure that the Individual monthly sales targets is met.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Ensure that the company standard for customer satisfaction is met and maintained.<br> •&nbsp;&nbsp; &nbsp;Selling related Easy Credit products and Services<br> •&nbsp;&nbsp; &nbsp;Credit collection &amp; instalment payment from customers including Down-Payments, early settlements, Overdue, legal and late payment charges collection.<br> •&nbsp;&nbsp; &nbsp;Issuing Clearance certificates and Deals certificates for normal transactions ( not legal - no early settlement )&nbsp;<br> •&nbsp;&nbsp; &nbsp;End-Of-Day Transactions batches.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Cash and K-Net reconciliation at End-Of-Day Batches&nbsp;<br> &nbsp;</p><br> <br><br>Candidate Requirements <br><p>•&nbsp;&nbsp; &nbsp;0 – 2 years of experience.&nbsp;<br> •&nbsp;&nbsp; &nbsp;2-year Diploma in a relevant field.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Customer-centric attitude.<br> •&nbsp;&nbsp; &nbsp;Excellent communication skills.<br> •&nbsp;&nbsp; &nbsp;Basic computer skills.<br> •&nbsp;&nbsp; &nbsp;Bi-lingual (Arabic/English) preferred.<br> &nbsp;</p><br> <br><br>Education <br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>The Customer Service Representative is responsible for improving the quality of services provided at Alghanim business functions. The job roles focused on taking preventative measures to deal with customers’ concerns and issues, being proactive prior to occurrence of problems and complaints. It also focuses on gently handling abused customers and defusing customer’s anger, demonstrating thoroughness in solving problems with great follow-up, the job roles also include demonstrating great knowledge of specialization of different Alghanim domains and functions.</p><br> <br><br>Job Responsibilities <br><ul> <li>Answers customers’ queries</li> <li>Understands and fulfil customer needs and requirements.</li> <li>Maintains positive attitude during customers’ interactions.</li> <li>Ensures sales activities are handled in line with Alghanim policy.</li> <li>Supports in solving customer concerns/complaints.</li> <li>Works in coordination with Section Heads to provide excellent customer service.</li> <li>Keeps all company information including sales figures strictly confidential</li> <li>Follows Alghanim policies and guidelines</li> <li>Demonstrates high problem solving skills</li> <li>Practices high knowledge of Alghanim major functions and responsibilities</li> <li>Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.</li> <li>Being aware of business KPIs and objectives</li> <li>Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…</li> <li>Contributes to cost control and minimizing theft measures</li> </ul> <br><br>Candidate Requirements <br><ul> <li>2-3 years of experience, &nbsp;</li> <li>Strong English and Arabic language capabilities</li> <li>Strong communication, presentation and interpersonal skills</li> <li>Solving problem skills</li> </ul> <br><br>Education <br>Bachelor’s Degree<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Customer Engagement:</b> Welcomed an average of 200+ customers daily, actively listening to needs and recommending products to increase sales. </p><p><b>Conflict Resolution:</b> De-escalated escalated complaints with empathy, achieving a 98% issue-resolution rate on the first contact. </p><p><b>Sales &amp; Cross-Selling:</b> Promoted daily deals and loyalty programs, consistently exceeding store up-sell targets by 15%. </p><p><b>Operations &amp; Inventory:</b> Maintained an organized sales floor and stocked shelves, assisting with routine inventory audits and managing 1,000+ SKUs.</p><p><b>Point of Sale (POS):</b> Processed cash and card transactions with 100% accuracy, maintaining balanced registers at the end of every shift. </p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Core Customer Service Skills</p><ul><li><b>Conflict Resolution &amp; De-escalation:</b> Proven ability to listen to customer complaints, remain patient under pressure, and resolve issues or escalate smoothly to a supervisor.</li><li><b>Active Listening &amp; Empathy:</b> Skill in reading verbal cues, understanding customer frustrations, and personalizing the shopping experience.</li><li><b>Interpersonal Communication:</b> Capability to communicate clearly, build brand loyalty, and ensure customers feel heard and valued.</li></ul><p><br></p><p>Sales &amp; Product Expertise</p><ul><li><b>Upselling &amp; Cross-selling:</b> Assessing customer needs and recommending complementary products to increase store revenue.</li><li><b>Deep Product Knowledge:</b> Quickly learning features, benefits, and pricing to advise customers on making purchasing decisions.</li><li><b>Customer Relationship Building:</b> Fostering long-term engagement and ensuring high customer satisfaction rates.</li></ul><p><br></p><p>Technical &amp; Operational Skills</p><ul><li><b>Point of Sale (POS) Proficiency:</b> Accurate cash handling, processing payments, returns, and exchanges.</li><li><b>Inventory &amp; Stock Management:</b> Assisting with product stocking, organizing floor operations, and fulfilling customer orders.</li><li><b>Basic Math Skills:</b> Essential for calculating discounts, managing cash registers, and balancing drawers accurately.</li></ul><p><br></p><p>Soft Skills for the Retail Floor</p><ul><li><b>Multitasking &amp; Time Management:</b> Ability to manage multiple customer queries, emails, or phone calls while maintaining prompt turnaround times in a fast-paced environment.</li><li><b>Adaptability &amp; Teamwork:</b> Collaborating with colleagues across different store departments (like operations or stock) and adapting to seasonal rushes.</li><li><b>Attention to Detail:</b> Accuracy in updating digital customer accounts, processing returns, and displaying products.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role:</strong></p><br> <p>As an ambassador for the brand, you will work as an individual and as part of a team to provide an outstanding customer experience.</p><br> <p>You will receive full training to ensure you really are a product knowledge champion and can both assist customers and maximise sales.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You should have previous retail or customer service experience</p><br> <p>You should be flexible and have a can-do attitude.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Customer Service Representative<p><strong>Kuwait Finance House (KFH)</strong> is seeking motivated and customer-focused individuals to join our Contact Center team as <strong>Customer Service Representatives</strong>.</p><br><p>In this role, you will be responsible for handling customer inquiries, providing information on KFH products and services, assisting with banking requests, and delivering an exceptional customer experience through various service channels. You will also support sales and lead-generation activities while promoting KFH's digital banking solutions.</p><br><p><strong>Requirements:</strong></p><br><ul><li>Diploma or bachelor's degree in any discipline.<br></li><li>Strong communication and customer service skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good time management and attention to detail.</li><li>Arabic and English language proficiency is preferred.</li><li>Fresh graduates and candidates with no prior experience are encouraged to apply.</li></ul><p>Join KFH and become part of a team committed to delivering outstanding customer service and innovative banking solutions.</p><br><br><br> </div>

<p>Greet mall visitors with a kind smile. Sell tickets or tokens for games and rides. Help guests board rides &amp; check safety belts. Answer guest questions about mall zones &amp; timings. Solve small visitor complaints fast &amp; nicely. Keep the play area clean.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Finish high school or get a basic diploma.</li><li>Speak good English; Arabic is a big plus.</li><li>Work in shifts, including weekends &amp; holidays.</li><li>Stay active on your feet for long hours</li><li>Love working with kids.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Location: Jibla Dental Center</p><p>Employment Type: Full-Time</p><p><br></p><p><i>About the Role</i></p><p><br></p><p>Jibla Dental Center is seeking an experienced Customer Service Team Leader to oversee the daily operations of our Customer Service Department. This role is responsible for leading the customer service team, ensuring exceptional patient experiences, optimizing operational efficiency, and achieving departmental KPIs. The ideal candidate is a proactive leader with a strong healthcare background and a passion for service excellence.</p><p><br></p><p><i>Key Responsibilities</i></p><p><br></p><ul><li>Leadership &amp; Team Management</li><li>Supervise, coach, and support the Customer Service team.</li><li>Conduct daily briefings and ensure appropriate staff coverage.</li><li>Monitor employee performance and provide regular feedback and coaching.</li><li>Assist in recruiting, onboarding, and training new team members.</li><li>Conduct performance evaluations and identify development opportunities.</li><li>Foster a culture of accountability, professionalism, and continuous improvement.</li></ul><p><br></p><p>Operations Management</p><p><br></p><ul><li>Oversee the daily workflow of the Customer Service Department.</li><li>Ensure adherence to all customer service policies, SOPs, and quality standards.</li><li>Monitor appointment scheduling efficiency and resource utilization.</li><li>Handle complex patient concerns and service recovery cases.</li><li>Coordinate with clinical, billing, insurance, marketing, and operations departments to ensure a seamless patient journey.</li><li>Identify workflow gaps and implement process improvements.</li></ul><p><br></p><p>Performance &amp; Quality</p><p><br></p><ul><li>Monitor departmental KPIs and prepare regular performance reports.</li><li>Analyze trends related to patient complaints, cancellations, no-shows, and customer satisfaction.</li><li>Conduct quality audits on calls, chats, and front office interactions.</li><li>Develop action plans to improve service quality and operational efficiency.</li><li>Ensure compliance with healthcare regulations and organizational policies.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><ul><li>Bachelor's degree in Business Administration, Healthcare Management, or a related field.</li><li>Minimum 5 years of experience in healthcare customer service.</li><li>At least 2 years of experience in a supervisory or team leadership role.</li><li>Experience in a hospital, medical center, or dental clinic is highly preferred.</li><li>Strong leadership, coaching, and conflict-resolution skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in Microsoft Office and healthcare management systems.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role:</strong></p><br> <p>As an ambassador for the brand, you will work as an individual and as part of a team to provide an outstanding customer experience.</p><br> <p>You will receive full training to ensure you really are a product knowledge champion and can both assist customers and maximise sales.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You should have previous retail or customer service experience</p><br> <p>You should be flexible and have a can-do attitude.</p><br> </div>

Others<br><br> Job Id :100195068<br><br>Jobs<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>Description<br><br> Good knowledge of Printing & Production Previous Kuwait work experience preferred Valid Kuwait Driving License is required Ability to conduct client and site visits Ability to prepare site measurement and project reports Good communication and client-handling skills Coordinate with clients and production teams<br><br>Whatup: +965 51048167<br><br>Basic Details<br><br>Location : Shuwaikh , Kuwait<br><br>Qualification<br><br>Posted : 6 days ago<br><br>Job Type : Full-Time<br><br>Jobs<br><br>Company : Kuwait Jobs<br><br>Contact Info<br><br>Mobile : +965 51048167<br><br>Alternate Mobile : Not-Mentioned<br><br>Email : Not-Mentioned

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Company Description World Tech Kuwait operates in the analytical technology space, focusing on robust, reliable, and easy-to-use solutions at accessible price points. The company follows a holistic approach to solving client challenges and partners with leading global technology providers that share its values and commitment to innovation. By working closely with these technology giants, World Tech Kuwait delivers comprehensive and interoperable solutions tailored to client needs. The organization is committed to staying at the forefront of technological advancements and making a meaningful impact for its customers.<br>Role Description This is a full-time, on-site Service Engineer role based in Qurain. The Service Engineer will handle installation, configuration, and commissioning of analytical equipment and related systems. Daily responsibilities include performing preventive and corrective maintenance, diagnosing technical issues, and carrying out repairs to ensure optimal equipment performance. The role also involves providing field service visits, documenting service activities, and delivering technical support to clients through clear, professional communication. The Service Engineer will collaborate with internal teams and technology partners to resolve complex issues, support continuous improvement, and maintain high customer satisfaction.<br>Qualifications<br> Strong troubleshooting skills for diagnosing and resolving technical issues efficiently. Experience in field service operations, including on-site installations and service calls. Proficiency in technical support, including remote and on-site assistance for analytical systems. Hands-on experience with maintenance & repair of instrumentation or related equipment. Effective communication skills for interacting with clients, colleagues, and technology partners. Diploma or bachelor’s degree in engineering, electronics, instrumentation, or a related technical field. Ability to read and interpret technical documentation, schematics, and service manuals. Strong organizational skills, attention to detail, and ability to manage multiple service tasks. Willingness to work on-site in Qurain and travel to client locations as required. Previous experience in analytical or laboratory equipment service is an advantage.

<p>Role &amp; Responsibilities We are seeking experienced Service Engineers, Senior Service Technicians, and Service Technicians for a leading Industrial Service Company in Kuwait specializing in compressed air systems. The candidate should have hands-on experience in maintenance, troubleshooting, overhaul, installation, commissioning, and repair of oil-injected rotary screw air compressors and compressed air dryers.</p><p>Compressor Brands Experience (Any One or More)</p><ul><li>Atlas Copco</li><li>Ingersoll Rand</li><li>Gardner Denver</li><li>Kaeser</li><li>Sullair</li><li>CompAir</li><li>ELGi</li><li>Chicago Pneumatic</li><li>Quincy</li><li>BOGE</li><li>Other internationally recognized industrial compressor brands</li></ul><p>Key Responsibilities</p><ul><li>Preventive and corrective maintenance of rotary screw air compressors.</li><li>Troubleshooting mechanical and electrical faults.</li><li>Major overhaul of compressor packages.</li><li>Airend inspection, repair, and replacement.</li><li>Bearing replacement and mechanical seal replacement.</li><li>Motor replacement and alignment.</li><li>Coupling alignment using dial indicators or laser alignment tools.</li><li>Maintenance of belt-drive and direct-drive compressor systems.</li><li>Oil system and cooling system servicing.</li><li>Replacement of oil separators, oil filters, and air filters.</li><li>Inlet valve, blowdown valve, minimum pressure valve, and thermostatic valve overhaul.</li><li>Solenoid valve troubleshooting and replacement.</li><li>Leak detection and repair.</li><li>Installation and commissioning of compressors after overhaul.</li><li>Performance testing and fault diagnosis.</li><li>Preparation of service reports and customer support documentation.</li></ul><p>Electrical Responsibilities</p><ul><li>Troubleshooting industrial electric motors.</li><li>Working knowledge of Star-Delta starters.</li><li>Experience with Soft Starters.</li><li>Experience with VFD/VSD drives.</li><li>Electrical control panel troubleshooting.</li><li>PLC and electronic compressor controller diagnostics.</li><li>Pressure and temperature sensor troubleshooting.</li><li>Reading and understanding electrical wiring diagrams.</li><li>Electrical fault diagnosis using multimeters and clamp meters.</li></ul><p>Air Dryer Experience</p><ul><li>Refrigerated Air Dryers.</li><li>Heatless Desiccant Dryers.</li><li>Heated Desiccant Dryers.</li><li>Automatic Condensate Drain Systems.</li><li>Air Filtration Systems.</li><li>Moisture Separators.</li><li>Dew Point Controllers.</li></ul><p>Tools Knowledge</p><p>Candidates should be familiar with :</p><ul><li>Dial Indicators</li><li>Laser Alignment Tools</li><li>Torque Wrenches</li><li>Bearing Pullers</li><li>Hydraulic Presses</li><li>Multimeters</li><li>Clamp Meters</li><li>Megger (Insulation Resistance Tester)</li><li>Pressure Gauges</li><li>Infrared Temperature Guns</li><li>Vibration Meters</li></ul><p>Other Requirements</p><ul><li>Good communication skills in English.</li><li>Ability to work independently at customer sites.</li><li>Strong troubleshooting skills.</li><li>Safety-conscious and team-oriented attitude.</li><li>Valid Passport preferred.</li><li>Ready to relocate to Kuwait.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Preferred Candidate Profile</h3><p>Qualification</p><ul><li>ITI Mechanical / Electrical</li><li>Diploma in Mechanical Engineering</li><li>Diploma in Electrical Engineering</li><li>Equivalent Technical Qualification</li></ul><p>Experience</p><ul><li>3 to 15 years of relevant experience in industrial air compressor service and maintenance.</li><li>Hands-on field service experience is mandatory.</li><li>Experience in shutdowns, commissioning, and troubleshooting preferred.</li><li>Gulf experience will be an added advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>Electronic service technicians are responsible for diagnosing, repairing or replacing parts for all household appliances.</p><br> <br><br>Job Responsibilities <br><ul> <li>Prescreen, identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.</li> <li>Configuring/troubleshooting experience with hardware including audio-DSP, A/V control, video and audio devices, and USB based software applications.</li> <li>Order necessary parts after initial prescreen so they are in hand before going to customers' location.</li> <li>Perform daily administrative functions to include warranty claims and report submission.</li> <li>Maintain performance objectives as required by the company.</li> <li>Maintain company vehicle, tools, equipment and parts inventory.</li> <li>Rely on personal judgment for safety regarding work.</li> <li>Work independently without onsite supervision.</li> <li>Other duties as assigned.</li> <li>Documents service and installation actions by completing forms, reports, logs, and records.</li> </ul> <br><br>Candidate Requirements <br><ul> <li>3 to 5 years field service experience in all major home appliances.</li> <li>Possess appropriate Refrigerant Handling Certificate(s), CET, (HVAC) and other applicable appliance or electronics service certifications.</li> <li>Knowledge and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.</li> <li>Proficient in MS Office and Smartphone technology with the ability to quickly learn proprietary software applications.</li> <li>Valid driver's license with a clear driving record.</li> <li>Meet physical requirements generally associated with field service repair (lifting, bending, etc.).</li> <li>Ability to work a flexible schedule based on business needs.</li> <li>Excellent communication, organization and customer service&nbsp;skills.</li> </ul> <br><br>Education <br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>POSITION SUMMARY Our jobs aren't just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-07-09<p><b>Country: </b></p><br>Kuwait<p><b>Location: </b></p><br>KWT01: Al Tijaria Tower, 10th Floor, Al Soor Street, MirqabJob Purpose<p>The role holder supports Service Operations by coordinating field support activities, maintaining operational records, preparing reports and dashboards, supporting process governance, and ensuring timely follow-up of operational activities. The role works closely with field teams, supervisors, customers, and internal stakeholders to improve operational efficiency and service performance.</p><br>Key ResponsibilitiesCore Responsibilities<ul><li>Support field operations through coordination, follow-up, and process administration.</li><li>Maintain operational trackers, records, and documentation.</li><li>Prepare and distribute operational reports, KPI reports, dashboards, and management updates.</li><li>Support customer communication requirements, appointments, and reporting activities.</li><li>Monitor pending actions, operational KPIs, and business processes to support timely completion.</li><li>Support timesheet validation, compliance monitoring, and reporting activities.</li><li>Coordinate with supervisors, finance, sales, and field teams to support operational requirements.</li><li>Maintain data accuracy and support system updates.</li><li>Participate in process improvement, reporting enhancement, and automation initiatives.</li><li>Support regional projects related to service operations, reporting, governance, and continuous improvement.</li></ul>Self-Management<ul><li>Work with the reporting manager to establish and achieve performance objectives.</li><li>Identify development needs and participate in relevant training opportunities.</li><li>Maintain a high level of professionalism, accountability, and customer focus.</li><li>Keep abreast of business processes, technologies, and best practices.</li></ul>Minimum Qualifications, Experience and SkillsMinimum Qualification<ul><li>Diploma or Bachelor's Degree in Business Administration, Engineering, Information Systems, or related field.</li></ul>Years of Experience<ul><li>Minimum 3–5 years of experience in operations support, service coordination, reporting, administration, or related functions.</li></ul>Skills &amp; Experience<ul><li>Experience supporting service or field operations and coordinating with multiple stakeholders.</li><li>Experience in reporting, KPI tracking, dashboard preparation, and process coordination.</li><li>Strong Microsoft Excel skills; Power BI knowledge is preferred.</li><li>Strong analytical, communication, and stakeholder management skills.</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment.</li><li>Experience with operational systems, digital tools, and reporting platforms is an advantage.</li></ul>Language Skills<ul><li>Fluent written and spoken English.</li><li>Arabic is an advantage..</li></ul><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our guest event experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the guest event expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest service experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for guest event experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> Less than 1-year related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.</p> <p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Room Service Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Ensures property policies are administered fairly and consistently. Communicates areas in need of attention to staff and follows up to ensure follow through. Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Room Service Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Celebrates successes and publicly recognizes the contributions of team members. Communicates performance expectations in accordance with job descriptions for each position. Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Observes service behaviors of employees and provides feedback to individuals. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Supervises service behaviors of employees and provides feedback to individuals.</p><p>Room Service Financial and Budgeting Goals</p><p>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction. Sets a positive example for guest relations. Handles guest problems and complaints. Participates in the employee performance appraisal process, providing feedback as needed.</p><p>Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Recognizes good quality products and presentations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>