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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This position is contingent upon contract award. A secret security clearance is required. If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Multifunctional Field Technical Support Professional Clearance: Active DoD Secret Clearance Work Schedule: Onsite daily with regional travel. Role Overview: The CONUS Biometric Field Systems Technician supports the installation, maintenance, repair, and operational readiness of Biometric Collection Capability (BCC) systems across military installations. This role involves direct field support for biometric hardware and software systems, ensuring reliable performance in both mobile and static environments in support of Army Total Package Fielding (TPF) and associated lifecycle sustainment activities. Travel is required.</p><p>General Skillset</p><ul><li>Experience with Microsoft Office</li><li>Verbal and written communication skills</li><li>Ability to work both collaboratively and individually</li><li>Critical Thinking Skills</li><li>Ability to give presentations and briefings as needed</li></ul><p>Specific Skillset</p><ul><li>Install, configure, and field BCC devices at various military locations, including mobile and fixed-site systems</li><li>Support Army Total Package Fielding (TPF) activities, including New Equipment Fielding (NEF), New Equipment Training (NET), Platform Integration (PI), and Technical Field Support</li><li>Perform routine maintenance, diagnostics, troubleshooting, and repairs of biometric hardware and software systems to ensure optimal performance</li><li>Provide on-site and remote technical support to end users, including responding to help desk tickets, phone calls, and email requests</li><li>Diagnose and resolve software and hardware technical issues across biometric collection systems and supporting infrastructure</li><li>Assist in the collection, processing, and management of biometric data, ensuring accuracy, integrity, and compliance with applicable standards and regulations</li><li>Maintain detailed and accurate records of installations, maintenance actions, repairs, and system configurations</li><li>Deliver user training on the operation and maintenance of biometric equipment to ensure effective system utilization</li><li>Travel to CONUS and OCONUS military installations and field locations as required to support deployments and sustainment operations</li><li>Support data entry, system updates, and operational reporting using Android and Windows-based systems</li><li>Utilize knowledge of databases and networking fundamentals to support system connectivity and performance</li><li>Must adhere to the company's AS9100 and QMS policies, procedures, and guidelines</li><li>Other duties as assigned</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in a relevant discipline or two (2) additional years of relevant experience</li><li>Five (5) years of relevant experience providing technical support</li><li>Experience supporting Army Total Package Fielding (TPF) processes, including NEF, NET, PI, and Technical Field Support</li><li>Hands-on experience installing, maintaining, and repairing electronic and mechanical systems</li><li>Proficiency in operating Android and Windows-based systems</li><li>Experience with data entry, technical documentation, and help desk/ticketing systems</li><li>Knowledge of basic networking concepts and database systems</li><li>Familiarity with biometric technologies, including fingerprint, iris, facial, and voice recognition systems</li><li>Strong troubleshooting skills for both software and hardware environments</li><li>Ability to travel frequently to support field operations</li><li>Experience supporting military or government biometric systems or other mission-critical fielded systems</li><li>Familiarity with mobile biometric collection devices and ruggedized field equipment</li><li>Experience providing end-user training in operational environments</li><li>Strong organizational skills with attention to detail in documentation and reporting</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>The Role:</strong></p><br>
<p>Working behind the scenes in a busy restaurant you will ensure that our high standards of cleanliness and hygiene are maintained at all times.</p><br>
<p><strong>Qualifications & Requirements:</strong></p><br>
<p>You will have:</p><br>
<p>- Previous experience within a similar role.</p><br>
<p>- A 'can do' attitude and the ability to take instructions well and learn quickly.</p><br>
<p>- A flexible nature, capable of moving between back-of-house and front-of-house duties quickly and efficiently.</p><br>
<p>- The ideal candidate for this role is an individual who takes personal pride in working as part of team to achieve high standards.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><p><strong>Responsibilities</strong></p><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants:</li><ul><li>valid U.S. passport.</li><li>valid International Driver s Permit (IDP) or Kuwait-issued driver's license.</li><li>valid U.S. driver s license.</li><li>medical qualifications, self-identify current visa sponsor & employer.</li><li>a copy of your Civil ID and/or work visa.</li></ul><li>You must be able to meet all health requirements.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li>IAT Level I Baseline:</li><ul><li>Cisco: CCNA: Certified Network Associate - Security.</li><li>Cisco: CCNP: Certified Network Professional - Security.</li><li>CompTIA: A+ ce.</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024).</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst.</li><li>CompTIA: Network+ ce.</li><li>CompTIA: Security+ ce.</li><li>CompTIA: SecurityX ce.</li><li>GIAC: GCED: Certified Enterprise Defender.</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler.</li><li>GIAC: GICSP: Industrial Cyber Security Professional.</li><li>GIAC: GSEC: Security Essentials.</li><li>ISACA: CISA: Certified Information Systems Auditor.</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional.</li><li>ISC2: SSCP: Systems Security Certified Practitioner.</li></ul><li>Computing Environment Certificates.</li><ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li><li>Microsoft: MD-100: Windows Client.</li><li>Microsoft: MTA: Microsoft Technology Associate.</li><li>Microsoft: MTA: Windows Server Administration Fundamentals.</li></ul></ul></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span>Job Title: IT Support</span></p><br> <p><span><span>Classification:</span> Institutional Support</span><br><span><span>Reports To:</span> Technology Support Coordinator</span></p><br>
<p><span><span>Location:</span> Saad Al Abdullah, Kuwait</span></p><br> <p><span>About The American International University</span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span></p><br> <p><span><span>Job Summary</span><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><br> <p><span>Role Impact<br></span>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><br> <p><span><span>Key Responsibilities</span></span></p><br>
<p><u>IT Support & Helpdesk Operations</u></p><br>
<ul>
<li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li>
<li>Install, configure, and set up new computer systems, hardware, and standard software images.</li>
<li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li>
<li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li>
<li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li>
<li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li>
<li>Conduct IT orientation and onboarding support for new faculty and staff members.</li>
<li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li>
<li>Printing Student and Staff ID Cards and granting necessary access.</li>
<li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li>
</ul> <p><u>Classroom, Lab & Office Technology Support </u></p><br>
<ul>
<li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li>
<li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li>
<li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li>
</ul> <p><u>Academic Software & Lab Environment Support</u></p><br>
<ul>
<li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li>
<li>Provide operational support for academic software platforms used in teaching and learning environments.</li>
<li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li>
<li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li>
<li>Support testing and validation of academic software updates prior to semester rollouts.</li>
</ul> <p><u>Endpoint Deployment & Asset Support</u></p><br>
<ul>
<li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li>
<li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li>
<li>Support ID card printing management systems and associated hardware as required.</li>
</ul> <p><u>User & System Administration</u></p><br>
<ul>
<li>Assist with domain access, user account creation, and email registration under established procedures.</li>
<li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li>
<li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li>
<li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li>
<li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li>
</ul> <p><u>Network & Infrastructure Support</u></p><br>
<ul>
<li>Assist with basic network connectivity troubleshooting and performance-related issues.</li>
<li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li>
<li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li>
</ul> <p><u>Event Technology & Technical Support</u></p><br>
<ul>
<li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li>
<li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li>
<li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li>
<li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li>
<li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li>
<li>Assist with setting up and teardown of event-related technology before and after events.</li>
</ul> <p><u>Time Attendance System Administration</u></p><br>
<ul>
<li>Support administration and operational use of the Time Attendance System (COSEC).</li>
<li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li>
<li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li>
<li>Implement approved shift changes and schedule updates requested by the HR Department.</li>
<li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li>
</ul> <p><u>Documentation, Regulatory Compliance, and Continuous Improvement</u><br></p><br>
<ul>
<li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li>
<li>Follow IT policies, SOPs, security guidelines, and service standards.</li>
<li>Identify recurring issues and suggest improvements to processes or configurations.</li>
</ul> <p><span>Key Competencies</span></p><br>
<ul>
<li>Strong troubleshooting and problem-solving skills</li>
<li>Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments</li>
<li>Ability to support students and faculty in high-usage instructional settings</li>
<li>Basic understanding of networking, identity systems, and cloud-based productivity platforms</li>
<li>Customer-service mindset with clear communication skills</li>
<li>Ability to follow procedures, prioritize tasks, and work under supervision</li>
<li>Willingness to support extended hours during peak academic periods or events</li>
</ul> <p><span><span>Educational Qualifications & Certification</span></span></p><br>
<ul>
<li><span>Diploma or bachelor’s degree in computer science, Information Technology, or a related field.</span></li>
<li><span>Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).</span></li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.</span></p><br> </div>
<p>The position is responsible for implementing quality assurance processes that meet the company s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.</p><p><strong>Managing Quality Assurance Goals</strong></p><p>Coaches managers on adopting the Total Quality Management leadership style.</p><p>Conducts monthly audit to ensure compliance with company and brand standards</p><p>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</p><p>Directs property quality efforts to address critical customer requirements.</p><p>Assists with regional and/or company-wide implementation of company best practices.</p><p>Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</p><p><strong>Managing Quality Tools</strong></p><p>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</p><p>Uses data collection methods to compile, display, track, and analyze defect trends.</p><p>Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer.</p><p>Analyzes issues and identifies trends.</p><p><strong>Managing the Guest Experience</strong></p><p>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</p><p>Responds to and handles guest problems and complaints.</p><p>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</p><p>Models service behaviors that meet or exceed guest expectations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li><li>OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
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<p><strong>The Role:</strong></p><br>
<p>You will support our team by ensuring consistent high standards of cleanliness and hygiene across the restaurant and that tables are cleared and cleaned quickly and efficiently.</p><br>
<p><strong>Qualifications & Requirements:</strong></p><br>
<p>You will have/be:</p><br>
<p>- Previous experience within a similar role.</p><br>
<p>- An individual who takes personal pride in working to high standards.</p><br>
<p>- A team player with a 'can do' attitude who takes instructions well.</p><br>
<p>- Flexible and a fast learner who is capable of moving between back-of-house and front-of-house duties.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>The Role:</strong></p><br>
<p>You will support our team by ensuring consistent high standards of cleanliness and hygiene across the restaurant and that tables are cleared and cleaned quickly and efficiently.</p><br>
<p><strong>Qualifications & Requirements:</strong></p><br>
<p>You will have/be:</p><br>
<p>- Previous experience within a similar role.</p><br>
<p>- An individual who takes personal pride in working to high standards.</p><br>
<p>- A team player with a 'can do' attitude who takes instructions well.</p><br>
<p>- Flexible and a fast learner who is capable of moving between back-of-house and front-of-house duties.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for leading and managing front-of-house restaurant operations within an upscale dining environment. The Restaurant Manager ensures exceptional guest experiences, operational excellence, team performance, and adherence to service standards. Key Responsibilities:</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Degree in Hospitality Management.</li><li>Minimum 7+ years hospitality management experience.</li><li>Strong experience within upscale restaurant concepts.</li><li>Ability to adapt to multicultural environments.</li><li>Strong leadership and communication skills.</li><li>Flexible to work extended shifts, 6 days per week.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking passionate, high-energy WAITERS to join their dynamic front-of-house teams of a premier, well-known restaurant group operating some of the most vibrant and celebrated dining concepts in Kuwait.</p><p>The Role As a Waiter/Waitress, you will be the face of the restaurant, directly responsible for delivering world-class service and creating memorable moments for every guest. Our client is looking for vibrant individuals with a genuine passion for hospitality, a positive attitude, and the ability to thrive in a fast-paced, high-volume environment.</p><p>Key Responsibilities</p><ul><li>Guest Service: Welcome guests warmly, guide them through the menu, make personalized recommendations, and take accurate food and beverage orders.</li><li>Service Delivery: Serve dishes and drinks promptly and efficiently, ensuring tables are maintained to the highest standards throughout the meal.</li><li>Menu Knowledge: Maintain an in-depth understanding of the menu, including ingredients, potential allergens, and daily specials, to confidently answer guest questions.</li><li>Team Collaboration: Work closely with back-of-house (kitchen) and front-of-house colleagues to ensure smooth service flow and a seamless dining experience.</li><li>Cleanliness & Hygiene: Adhere strictly to side-station setup duties, table clearing, and overall restaurant health and safety guidelines.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What Our Client Is Looking For</p><ul><li>Experience: Minimum 1 2 years of experience in a similar service role within a high-volume restaurant, premium casual caf , or luxury hotel environment.</li><li>Personality: Bubbly, energetic, and guest-focused with a strong work ethic.</li><li>Communication: Excellent verbal English communication skills. The ability to converse confidently with an international clientele is essential.</li><li>Presentation: Immaculate personal grooming and professional presentation.</li><li>Cultural Fit: Comfortable working within a fast-paced, multicultural team environment.</li></ul><p></p></section>
<p><strong>Job Responsibilities:</strong></p><ul><li>Answering and directing incoming phone calls promptly and professionally.</li><li>Keeping up-to-date with the company’s services, products, and promotions to effectively assist and encourage clients.</li><li>Attending queries and notifying appropriate personnel of visitor arrivals.</li><li>Coordinating mail distribution and handling incoming and outgoing courier services.</li><li>Handling client inquiries through phone calls, WhatsApp, and social media platforms professionally and efficiently.</li><li>Other front desk reception duties include providing information about the company and its services, and directing visitors to the appropriate individuals or departments.</li></ul><p> </p><p><strong>Qualifications & Requirements:</strong></p><ul><li>Previous experience in the medical sector or in a similar role is preferred.</li><li>Knowledge of medical terminology and experience in medical office or clinic settings.</li><li>Ability to maintain patient and client confidentiality.</li><li>Strong organizational, multitasking, and attention to detail skills.</li><li>Excellent interpersonal, communication, and customer service skills.</li><li>Ability to work flexible shifts.</li></ul>
<p><h4>Company description</h4>
<p>ibis Kuwait Salmiya is a modern economy hotel operated under the Accor hospitality group. Located in the heart of Salmiya, the hotel offers comfortable accommodations for both business and leisure travelers. It features well-equipped guest rooms and suites, dining outlets, meeting facilities, a fitness center, and complimentary Wi-Fi. Conveniently situated near shopping, entertainment, and the city's business district, ibis Kuwait Salmiya is known for delivering quality service, affordability, and a welcoming guest experience.</p>
<h4>Job description</h4>
<p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Welcome guests and perform check-in/check-out procedures efficiently.</li>
<li>Manage room reservations, modifications, and cancellations.</li>
<li>Handle guest requests, inquiries, and complaints professionally.</li>
<li>Process payments, maintain accurate billing, and issue invoices.</li>
<li>Answer telephone calls and direct inquiries appropriately.</li>
<li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li>
<li>Maintain accurate guest records using the hotel's property management system.</li>
<li>Provide information about hotel services, facilities, and local attractions.</li>
<li>Ensure the reception area is clean, organized, and professional at all times.</li>
<li>Follow hotel policies, safety procedures, and service standards.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in hospitality, tourism, or a related field preferred.</li>
<li>Previous experience in front office, reception, or customer service is an advantage.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li>
<li>Ability to multitask and work efficiently in a fast-paced environment.</li>
<li>Professional appearance and customer-focused attitude.</li>
<li>Flexibility to work shifts, including weekends and public holidays.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Local transfer within Kuwait if possible.</li>
<li>Eligible to work in Kuwait with transferable residency (Article 18), if applicable.</li>
<li>Available to join immediately or after the required notice period.</li>
<li>Willing to work flexible shifts, weekends, and public holidays.</li>
<li>Committed to delivering exceptional guest service and maintaining Accor's hospitality standards.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The IT Manager owns the Group IT strategy and the Odoo ERP deployment programme — the single most important enabler of the Group's operational transformation. The role governs the Odoo platform across all Group entities and modules (Finance, Manufacturing, Maintenance, Field Service, CRM, Quality, Purchase, Inventory), manages IT infrastructure and cybersecurity, and acts as technology business partner to every functional department.</p><p><br></p><p>• <b>Odoo deployment leadership: </b>lead the phased rollout of Finance, Manufacturing, Maintenance, Field Service, CRM, Quality, Purchase and Inventory modules across all Group entities.</p><p>• <b>IT architecture: </b>define and maintain the Group's servers, network, VPN, backup and security architecture.</p><p>• <b>Access & data governance: </b>manage user access rights and data governance across Odoo and all Group systems.</p><p>• <b>IT support: </b>provide support to all Group users, with a target resolution time under 4 hours for critical issues.</p><p>• <b>Vendor management: </b>manage external IT vendors — the Odoo implementation partner, hardware suppliers, ISP.</p><p>• <b>Cybersecurity: </b>own access control, patch management and incident-response governance, targeting zero critical cybersecurity incidents.</p><p>• <b>Functional requirements coordination: </b>work with each Department Head to translate operational requirements into Odoo module configuration, coordinating directly with the Factory Manager, Installation Manager, Maintenance Manager, CFO, CPO and Quality Manager.</p><p>• <b>User training: </b>train key users ahead of each Odoo deployment wave to drive adoption.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Degree in Computer Science, Information Systems, or equivalent</p><p>• 8+ years in IT management with hands-on ERP deployment experience</p><p>• Odoo technical or functional expertise strongly preferred</p><p>• Experience in multi-entity, multi-site environments</p><p>• Cybersecurity certification an advantage (CISSP, CompTIA Security+)</p><p>• Strong English required; Arabic an advantage</p></div>
<p>Handle guest check-in/check-out, reservations, inquiries, complaints, billing, and front-office operations while ensuring excellent customer service and smooth daily hotel operations. Opera PMS knowledge is mandatory.</p><p><strong>Desired Candidate Profile</strong></p><p>Apply Now: Phone-PHONE_NUMBER E-MEMAIL_ADDRESS</p>
<p><strong>Job Description:</strong></p><p>Our client, EL-KADESIA Engineering Industries, is an established company operating within the engineering and industrial sector. The company is seeking a technically skilled and customer-focused IT Helpdesk Engineer to provide reliable IT support, maintain day-to-day technology operations, and ensure efficient resolution of end-user technical issues.</p><p><strong>Job Summary:</strong></p><p>Our client is looking for an experienced and service-oriented IT Helpdesk Engineer to provide first-line technical support to employees across on-site and remote environments. The successful candidate will be responsible for troubleshooting hardware, software, network, email, and user-access issues while supporting systems including Windows, Microsoft Office, Active Directory, CCTV, and telephone infrastructure. The role requires strong troubleshooting and problem-solving abilities, excellent communication skills, and the ability to prioritize and resolve multiple technical requests while maintaining high standards of service and information security.</p><p><strong>Key Responsibilities:</strong></p><p><strong>IT Helpdesk & User Support</strong></p><ul><li>Provide first-line technical support to users both on-site and remotely.</li><li>Diagnose and resolve hardware, software, and user-related technical issues.</li><li>Troubleshoot computers, printers, peripheral devices, and software applications.</li><li>Respond to support requests according to established priorities and service levels.</li><li>Document technical issues, solutions, and actions taken.</li><li>Escalate complex incidents to the appropriate technical support level when required.</li></ul><p><strong>Systems & Software Support</strong></p><ul><li>Install, configure, and maintain Windows operating systems and Microsoft Office applications.</li><li>Perform software installations, updates, and configurations in accordance with company policies.</li><li>Manage user accounts and access permissions through Active Directory, including account creation, modification, disabling, and password resets.</li><li>Provide support for Outlook and Exchange, including troubleshooting email synchronization and connectivity issues.</li><li>Support endpoint security solutions, including antivirus and basic cybersecurity tools.</li></ul><p><strong>Network & Infrastructure Support</strong></p><ul><li>Troubleshoot basic LAN, Wi-Fi, and internet connectivity issues.</li><li>Apply practical knowledge of IP addressing, DNS, and DHCP to diagnose network problems.</li><li>Support basic data backup and restoration activities in accordance with approved policies and authorization levels.</li><li>Coordinate with IT and telecommunications service providers when required.</li></ul><p><strong>CCTV & Telephone Systems</strong></p><ul><li>Provide basic technical support for CCTV systems, including monitoring, camera connectivity, and troubleshooting.</li><li>Support IP and analog telephone systems and internal extensions.</li><li>Coordinate with external vendors and service providers to resolve infrastructure-related issues.</li></ul><p><strong>IT Service Management</strong></p><ul><li>Log, classify, track, update, and close incidents through the company's IT ticketing system.</li><li>Maintain accurate records of incidents, resolutions, and recurring technical issues.</li><li>Prepare clear technical documentation to support knowledge sharing and future troubleshooting.</li></ul><p><strong>Qualifications</strong></p><p><strong>Education</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Management Information Systems (MIS), or a related field.</li><li>Equivalent practical experience may be considered where appropriate.</li></ul><p><strong>Experience</strong></p><ul><li>3-5 years of practical experience in an IT Helpdesk, IT Support, or similar technical support role.</li><li>Hands-on experience supporting end users in a corporate or industrial environment is preferred.</li></ul><p><strong>Required Skills</strong></p><ul><li>Strong knowledge of Windows operating systems and Microsoft Office applications.</li><li>Hands-on experience with Active Directory and user account/access management.</li><li>Practical understanding of networking fundamentals, including IP, DNS, and DHCP.</li><li>Strong troubleshooting, analytical, and problem-solving capabilities.</li><li>Good knowledge of Outlook and email troubleshooting.</li><li>Ability to manage multiple support requests and prioritize tasks effectively.</li><li>Strong communication skills with the ability to explain technical solutions clearly to non-technical users.</li><li>Good understanding of information security, confidentiality, and protection of company data.</li><li>Strong customer-service orientation and ability to remain calm when handling urgent incidents.</li><li>Good organizational and time-management skills.</li><li>Ability to work independently as well as collaboratively with internal teams and external service providers.</li></ul><p><strong>Preferred Skills & Experience</strong></p><ul><li>Experience with FortiGate, VPNs, and remote-access solutions.</li><li>Familiarity with IT Service Management and ticketing platforms such as ServiceNow or Jira.</li><li>Basic knowledge of Linux or macOS.</li><li>Good understanding of cybersecurity principles and endpoint-protection solutions.</li><li>Experience supporting CCTV systems and IP/analog telephone systems.</li><li>Experience coordinating with telecommunications, IT, and technology service providers.</li></ul><p><strong>Behavioral & Professional Competencies</strong></p><ul><li>High level of commitment, integrity, confidentiality, and professionalism.</li><li>Strong internal customer-service and active-listening skills.</li><li>Ability to handle urgent technical incidents calmly and professionally.</li><li>Strong ability to prioritize tasks and manage multiple support requests.</li><li>Willingness to continuously learn and develop technical knowledge.</li><li>Ability to prepare clear and accurate technical documentation.</li><li>Strong teamwork and coordination skills.</li><li>Ability to work effectively with different departments, vendors, and external service providers.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Management Information Systems (MIS), or a related field. Equivalent practical experience may be considered where appropriate.</li><li>3-5 years of practical experience in an IT Helpdesk, IT Support, or similar technical support role. Hands-on experience supporting end users in a corporate or industrial environment is preferred.</li><li>Strong knowledge of Windows operating systems and Microsoft Office applications.</li><li>Hands-on experience with Active Directory and user account/access management.</li><li>Practical understanding of networking fundamentals, including IP, DNS, and DHCP.</li><li>Strong troubleshooting, analytical, and problem-solving capabilities.</li><li>Good knowledge of Outlook and email troubleshooting.</li><li>Ability to manage multiple support requests and prioritize tasks effectively.</li><li>Strong communication skills with the ability to explain technical solutions clearly to non-technical users.</li><li>Good understanding of information security, confidentiality, and protection of company data.</li><li>Strong customer-service orientation and ability to remain calm when handling urgent incidents.</li><li>Good organizational and time-management skills.</li><li>Ability to work independently as well as collaboratively with internal teams and external service providers.</li><li>Experience with FortiGate, VPNs, and remote-access solutions.</li><li>Familiarity with IT Service Management and ticketing platforms such as ServiceNow or Jira.</li><li>Basic knowledge of Linux or macOS.</li><li>Good understanding of cybersecurity principles and endpoint-protection solutions.</li><li>Experience supporting CCTV systems and IP/analog telephone systems.</li><li>Experience coordinating with telecommunications, IT, and technology service providers.</li><li>High level of commitment, integrity, confidentiality, and professionalism.</li><li>Strong internal customer-service and active-listening skills.</li><li>Ability to handle urgent technical incidents calmly and professionally.</li><li>Strong ability to prioritize tasks and manage multiple support requests.</li><li>Willingness to continuously learn and develop technical knowledge.</li><li>Ability to prepare clear and accurate technical documentation.</li><li>Strong teamwork and coordination skills.</li><li>Ability to work effectively with different departments, vendors, and external service providers.</li></ul>
<ul><li><p>Owns test strategy, BDD framework, automation coverage targets, and QA team co-management.</p></li><li><p>Lead the QA automation testing function, ensuring efficiency, reliability, and scalable automated testing across software applications.</p></li><li><p>Define and implement automation testing strategies, frameworks, standards, and best practices aligned with the software delivery lifecycle.</p></li><li><p>Design, develop, and maintain automated test scripts for functional, regression, API, integration, and end-to-end testing.</p></li><li><p>Select and implement appropriate automation tools and frameworks to improve test coverage, execution speed, and quality assurance effectiveness.</p></li><li><p>Integrate automated testing into CI/CD pipelines to support continuous testing and faster software releases.</p></li><li><p>Review requirements, user stories, and technical specifications to create comprehensive test scenarios and automation plans.</p></li><li><p>Manage automated test execution, analyze results, identify defects, and collaborate with development teams for resolution.</p></li><li><p>Maintain automation frameworks, improve test stability, and reduce manual testing efforts through continuous optimization.</p></li><li><p>Establish QA automation metrics, reporting dashboards, and quality indicators to track testing effectiveness.</p></li><li><p>Support defect management, root cause analysis, and production issue validation.</p></li><li><p>Provide technical guidance, coaching, and mentoring to QA automation engineers.</p></li><li><p>Ensure adherence to testing standards, quality processes, and organizational governance requirements. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in computer science, Software Engineering, Information Technology, Computer Engineering, or a related field.</p></li><li><p>ISTQB Certified Tester (Foundation Level / Advanced Test Automation Engineer)</p></li><li><p>Certified Selenium Tester or equivalent automation framework certification</p></li><li><p>Certified Agile Tester (CAT)</p></li><li><p>Kuwait / Transferable </p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><b>Skills & Experience</b><br>• Software Knowledge: Advanced proficiency in operating systems (Windows; macOS; or Linux) and cloud platforms (Microsoft 365; Google Workspace; Active Directory). Problem-Solving: Strong analytical abilities to diagnose root causes of software anomalies<br>• Soft Skills: Exceptional communication; customer service; and patience<br>• As you will assist users of varying technical abilities<br>•<br>Job Description<br>An System Officer acts as the bridge between an organization's employees (or external clients) and its technology stack. Their primary focus is installing, configuring, troubleshooting, and maintaining software applications to ensure seamless, uninterrupted daily business operations.<br>Key Responsibilities<br>• Application Troubleshooting: Diagnose, isolate, and resolve software, operating system, and application errors.<br>• System Configuration: Install, configure, and upgrade software components, patches, and drivers.<br>• User & Access Management: Create and manage user accounts, permissions, and passwords across the company's software ecosystem.<br>• Ticket Logging: Document support requests, track issues from initiation to resolution, and maintain technical documentation in a ticketing system (e.g., Jira, ServiceNow, Freshdesk).<br>• End-User Training: Educate staff and clients on software best practices and system usage to minimize future issues.<br>• Escalation: Identify complex issues beyond L1/L2 scope and escalate them to tier-3 specialists, developers, or vendors.<br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Educational Qualifications : Education: A diploma or Bachelor s degree in Information Technology; Computer Science; or a related technical field.</p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled Business Systems Analyst with extensive experience in supply chain planning and execution applications, particularly within the Oracle ecosystem. As an Oracle Supply Chain Planning Business Specialist, you will collaborate closely with stakeholders across the organization to analyze business needs, optimize processes, and implement effective solutions using Oracle Applications best practices. A deep understanding of supply chain planning processes, strong analytical abilities, and excellent communication skills are essential for this role. You will be responsible for managing the supply chain planning modules with Oracle E-Business Suite (EBS) and helping organization in cloud migration process.</p><p>Responsibilities:</p><ul><li>Application implementation and Support : Lead the implementation, extension, and enhancement of Oracle Supply Chain Planning modules (such as Demand Planning, Advanced Planning and Scheduling, Inventory Management, and Procurement etc.). Provide ongoing support and maintenance for Oracle Applications, ensuring system stability, availability, and performance.</li><li>Requirements Gathering & Analysis : Collaborate with business stakeholders to understand and document business requirements. Analyze existing processes and systems to identify areas for improvement and optimization.</li><li>Business Process Optimization : Promote and implement process improvements to enhance efficiency and accuracy in supply chain planning and operations. Collaborate with cross-functional teams to integrate Oracle applications with other enterprise tools and applications.</li><li>Continuous Improvement : Lead the planning, configuring, testing and implementation of application updates and upgrades following best practices. Stay current with Oracle product updates and emerging technologies, applying this knowledge to drive continuous improvement.</li><li>Project Management: Manage projects from inception to completion, including planning, execution, monitoring, and closing. Coordinate with cross-functional teams to ensure project deliverables are met on time and within budget.</li><li>Data Security: Ensure data integrity and security across Oracle platforms.</li><li>Service Management : Take ownership and resolve service requests within SLA (Service Level Agreement) timelines. Use current change control standards and SDLC to successfully implement solutions</li><li>Training and Development : Organize training sessions to share knowledge with the stakeholders, keeping them up to date with the latest features and functionalities within the applications.</li><li>Documentation : Ensure accurate and up-to-date documentation of system configurations, processes, procedures, user guides for existing and new applications. Create and deliver training materials and sessions for end-users and stakeholders.</li><li>Reporting and Business Analytics : Prepare reports, interpret complex data, and provide actionable insights.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education:</strong> bachelor's or master's degree in computer science, Information Systems, or a related field.</li><li><strong>Experience:</strong> 5 to 8 years of experience with supply chain planning modules in Oracle eBusiness Suite, Oracle Cloud Fusion applications. Strong understanding of supply chain planning processes and best practices.</li><li><strong>Communication Skills:</strong> Excellent verbal, written communication and interpersonal skills are crucial for interacting and collaborating with team members and stakeholders effectively at all levels.</li><li><strong>Analytical Skills :</strong> Strong analytical, troubleshooting, performance tuning, and debugging skills. Problem-solving skills are necessary for identifying root causes of issues and implementing effective solutions.</li><li><strong>Project management :</strong> Experience in Waterfall and Agile Methodology.</li><li><strong>Time Management :</strong> Effective time management and organizational skills are necessary to prioritize tasks and meet deadlines.</li><li><strong>Strategic Thinking :</strong> Ability to think strategically and align the solution deliverables with the organization s goals and objectives.</li><li><strong>Technical Skills:</strong> Oracle Database : SQL Application Technology : Oracle Alerts, Oracle Business Events, Workflow, Forms personalization Integration Technologies : Oracle Integration Cloud (OIC), Integration SOA Gateway, Rest APIs Cloud : Oracle Cloud Infrastructure and Cloud migration strategies. Reporting and analytics with Oracle applications (Standard reports), Enterprise Command Center</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Transform technology into opportunity as a Network Manager II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Network Manager II you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Manager II joining our team to apply an intermediate level of experience in design, maintenance, and operation of medium to large networks.</p><p>HOW A NETWORK MANAGER II WILL MAKE AN IMPACT</p><ul><li>Manages the functionality and efficiency of a group of computers running on one or more operating systems</li><li>Maintain organization's systems' workflows; responsible for upkeep, configuration, and reliable operation</li><li>Leverage experience in systems management, monitoring and sustainment.</li><li>Trains end users on the proper use of hardware and software</li><li>Conducts basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines</li><li>Ensures that performance and security of computers meet the needs of network users</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Education:</b> Technical Training; Security+, MCSA, CCNP (RS or Datacenter)</li><li><b>Required Experience:</b> 1+ years of related</li><li><b>Required Technical Skills:</b> Management of networks, software, hardware, configurations, and architectures</li><li><b>Security Clearance Level:</b> SECRET</li><li><b>Required Skills and Abilities:</b> Fixing network issues along with updating equipment and software</li><li><b>Location:</b> On Customer Site</li><li><b>US Citizenship Required:</b> Security Clearance</li><li><b>CERTIFICATIONS:</b> Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: Security+ Microsoft Certified Solutions Associate (MCSA) Cisco Certified Network Professional (CCNP) RS or Datacenter</li><li><b>GENERAL EXPERIENCE:</b> Intermediate level of experience in design, maintenance, and operation of medium to large networks. Must have experience in systems management, monitoring and sustainment.</li></ul><p></p></section>
<p><h4>The role:</h4>
<p>You will support our team by ensuring consistent high standards of cleanliness and hygiene across the restaurant and that tables are cleared and cleaned quickly and efficiently.</p>
<h4>Qualifications & requirements:</h4>
<p>You will have/be:</p>
<ul>
<li>Previous experience within a similar role.</li>
<li>An individual who takes personal pride in working to high standards.</li>
<li>A team player with a 'can do' attitude who takes instructions well.</li>
<li>Flexible and a fast learner who is capable of moving between back-of-house and front-of-house duties.</li>
</ul></p><p></p>