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<p><h4>Description</h4>
<p>Apt Resources is seeking a skilled and motivated Restaurant Captain to manage front-of-house operations at a prestigious dining establishment in Dubai. This role is ideal for a hospitality professional who excels in delivering exceptional service and maintaining high standards in a vibrant, multicultural environment.</p>
<p>As the Restaurant Captain, you will be responsible for supervising the service team, ensuring smooth dining experiences, and maintaining effective communication between the kitchen and front-of-house staff. You will play a vital role in elevating customer satisfaction and supporting operational excellence.</p>
<h4>Responsibilities</h4>
<ul>
<li>Lead and supervise front-of-house staff to provide outstanding guest service.</li>
<li>Manage seating arrangements and reservations efficiently to optimize dining flow.</li>
<li>Handle guest inquiries, concerns, and feedback with professionalism and tact.</li>
<li>Coordinate with kitchen and bar teams to ensure timely and accurate service.</li>
<li>Maintain high standards of cleanliness, presentation, and safety in the dining area.</li>
<li>Train and mentor team members to adhere to service protocols and company policies.</li>
<li>Monitor inventory related to service items and communicate needs to management.</li>
<li>Prepare regular reports on service performance and guest satisfaction.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Proven experience as a Restaurant Captain or similar supervisory role in the hospitality industry.</li>
<li>Strong leadership and interpersonal skills.</li>
<li>Excellent knowledge of food and beverage service standards.</li>
<li>Ability to multitask and work effectively under pressure in a fast-paced environment.</li>
<li>Exceptional communication skills in English; additional language skills are a plus.</li>
<li>Flexible availability to work various shifts including evenings, weekends, and holidays.</li>
<li>Familiarity with Dubai’s hospitality standards and multicultural guest expectations is preferred.</li>
<li>Hospitality-related certification or degree is advantageous.</li>
</ul>
<h4>Benefits</h4>
<p>As per the market standards.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Brief We are seeking a highly motivated and experienced Floor Manager to oversee the daily operations of our restaurant's dining area. The ideal candidate will be responsible for ensuring exceptional guest experiences, maintaining service excellence, leading front-of-house teams, and driving operational performance in line with company standards.</p><p>Responsibilities</p><ul><li>Oversee the smooth day-to-day operation of the restaurant floor.</li><li>Ensure exceptional customer service and guest satisfaction at all times.</li><li>Lead, train, coach, and develop front-of-house team members.</li><li>Conduct performance evaluations and provide continuous feedback and support.</li><li>Create and manage staff schedules and allocate duties effectively.</li><li>Handle guest complaints professionally and implement service recovery measures.</li><li>Monitor restaurant cleanliness, ambiance, and overall guest experience.</li><li>Ensure compliance with food safety, health, and safety regulations.</li><li>Analyze sales performance and implement strategies to achieve revenue targets.</li><li>Monitor labor costs, operating expenses, and controllable costs.</li><li>Support the implementation of promotional activities, events, and marketing campaigns.</li><li>Collaborate with management and kitchen teams to ensure smooth service operations.</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Manage inventory and ordering of front-of-house operational supplies.</li><li>Conduct regular team meetings to review performance, objectives, and improvement opportunities.</li><li>Ensure all required company and government documentation is maintained and up to date.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years of experience as a Floor Manager or in a similar leadership role within the hospitality industry.</li><li>Diploma or Bachelor's Degree in Hospitality Management or a related field is preferred.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Strong organizational and planning skills.</li><li>Customer-focused mindset with a passion for hospitality.</li><li>Ability to work effectively under pressure in a fast-paced environment.</li><li>Strong problem-solving and decision-making skills.</li><li>Experience in fine dining or premium casual dining concepts is preferred.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Summary We are looking for a skilled and experienced Automation QA Engineer to join our team in an onsite role. The ideal candidate should have strong expertise in Selenium Automation , API Testing using Postman , and test automation framework development. You will be responsible for ensuring software quality by designing, developing, and executing automated test solutions for web applications and APIs. Key Responsibilities Design, develop, and maintain robust automated test scripts using Selenium WebDriver . Develop and enhance automation frameworks following industry best practices. Execute automated regression, smoke, functional, integration, and end-to-end test suites. Perform comprehensive API testing using Postman , including creating collections, writing test scripts, validating responses, and automating API test execution. Collaborate with developers, business analysts, and product owners to understand requirements and define test strategies. Identify, log, track, and verify software defects using defect management tools. Integrate automated test suites into CI/CD pipelines to support continuous testing. Analyze test results, troubleshoot failures, and provide detailed reports. Participate in Agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives. Continuously improve automation coverage, framework stability, and testing processes. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 36 years of experience in Software Quality Assurance with a strong focus on Automation Testing. Hands-on experience with Selenium WebDriver is mandatory. Strong experience building and maintaining automation frameworks. Proficiency in Java (preferred) or Python for automation scripting. Strong experience with Postman for API testing , including REST APIs, request validation, environment management, collections, and automated API test execution. Experience with TestNG, JUnit, or similar testing frameworks. Good understanding of API concepts, JSON, REST, and HTTP methods. Experience with Git and version control systems. Familiarity with CI/CD tools such as Jenkins, Azure DevOps, or GitHub Actions. Working knowledge of SQL for database validation. Experience using defect tracking tools such as Jira or Azure DevOps. Strong understanding of SDLC, STLC, and Agile methodologies. Preferred Skills Experience with Selenium Grid or parallel test execution. Experience with Maven or Gradle build tools. Knowledge of Docker or cloud-based test execution environments. Exposure to performance testing tools such as JMeter. ISTQB certification is an advantage. Required Technical Skills Selenium WebDriver Automation Framework Development Java or Python Postman REST API Testing TestNG / JUnit Git Jenkins / Azure DevOps SQL Jira Work Location Onsite - KUWAIT Employment Type Full-time What We're Looking For Strong automation mindset with excellent problem-solving skills. Ability to independently design and execute automation solutions. Excellent communication and collaboration skills. Passion for delivering high-quality software through automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Technology, or a related field. 36 years of experience in Software Quality Assurance with a strong focus on Automation Testing. Hands-on experience with Selenium WebDriver is mandatory. Strong experience building and maintaining automation frameworks. Proficiency in Java (preferred) or Python for automation scripting. Strong experience with Postman for API testing , including REST APIs, request validation, environment management, collections, and automated API test execution. Experience with TestNG, JUnit, or similar testing frameworks. Good understanding of API concepts, JSON, REST, and HTTP methods. Experience with Git and version control systems. Familiarity with CI/CD tools such as Jenkins, Azure DevOps, or GitHub Actions. Working knowledge of SQL for database validation. Experience using defect tracking tools such as Jira or Azure DevOps. Strong understanding of SDLC, STLC, and Agile methodologies. Preferred Skills Experience with Selenium Grid or parallel test execution. Experience with Maven or Gradle build tools. Knowledge of Docker or cloud-based test execution environments. Exposure to performance testing tools such as JMeter. ISTQB certification is an advantage. Required Technical Skills Selenium WebDriver Automation Framework Development Java or Python Postman REST API Testing TestNG / JUnit Git Jenkins / Azure DevOps SQL Jira What We're Looking For Strong automation mindset with excellent problem-solving skills. Ability to independently design and execute automation solutions. Excellent communication and collaboration skills. Passion for delivering high-quality software through automation.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Purpose</b></p><p>To serve as the primary operational face of The English School, managing front-facing parent relations, student logistics, transportation networks, and the live administration of Ministerial document management and translation across Pre-prep, Prep, and Upper School tiers.</p><p>Key Responsibilities</p><p><br></p><ol><li><b>Front of House & Customer Service</b></li></ol><ul><li>Demonstrate excellent Front of House flexibility by serving as the first line of response for diverse campus queries, utilising a proactive approach to assist stakeholders </li><li>Maintain a professional front-of-house greeting environment at the main reception desk.</li><li>Provide the vital first line of response to diverse daily campus issues, assessing situations efficiently and utilising a proactive approach to assist stakeholders, backed by the full support and expertise of the wider school administration.</li><li>Welcome and screen parents, visitors, contractors, and inspectors in strict accordance with the school’s safeguarding policies and gate access control measures.</li><li>Manage the immediate administrative response to late arrivals and early collections across all three school levels, ensuring accurate entry logs are maintained.</li><li>Leads on All pupil registration and data collection on a daily basis. </li></ul><p><br></p><ol><li><b>Transport & Bus Operations Logistics </b></li></ol><ul><li>Manage the daily administration of the school’s student transport network, updating manifests, and serving as the direct liaison for the external bus vendor's coordinators.</li><li>Resolve real-time logistical issues, including routing changes, traffic delays, and breakdown communication protocols.</li><li>Serve as the immediate telephonic and face-to-face contact point for parents regarding operational transportation queries.</li></ul><p><br></p><ol><li><b>Contextual Arabic-to-English Translation </b></li></ol><ul><li>Deliver contextual translation of official ministerial decrees, Arabic circulars, and incoming government inspection directives into professional English for the Senior Leadership Team (SLT).</li><li>Draft the school's formal Arabic documentation, letters, and regulatory appeals, ensuring total legal and linguistic alignment with local Kuwaiti frameworks.</li><li>Maintain a secure, meticulously archived central archive of all translated materials.</li></ul><p><br></p><ol><li><b>Core Administrative Redundancy & Cover</b></li></ol><ul><li>Maintain absolute proficiency in core student information databases (iSAMS/Odoo) and school operating platforms to guarantee seamless front-desk cover during peak morning/afternoon rushes or colleague absences.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Bilingual Fluency & Contextual Translation:</b> Translate complex Arabic ministerial decrees, circulars, and legal letters into professional English, ensuring complete alignment with Kuwaiti regulatory frameworks. </p><p><br></p><p><b>Front-of-House & Customer Service:</b> Act as the school’s primary face, using exceptional interpersonal skills to welcome stakeholders and proactively resolve daily campus queries. </p><p><br></p><p><b>Logistics & Transport Management:</b> Direct the daily administration of the student bus network, coordinate with external transport vendors, and resolve real-time routing or transit issues. </p><p><br></p><p><b>Database & School MIS Proficiency:</b> Utilise student information databases—specifically <b>iSAMS</b> and <b>Odoo</b>—to manage pupil registration and provide seamless administrative cover. </p><p><br></p><p><b>Safeguarding & Gate Access Control:</b> Enforce safeguarding policies strictly when screening, registering, and welcoming parents, visitors, contractors, and inspectors. </p><p><br></p><p><b>Real-Time Problem Solving:</b> React dynamically and efficiently to live operational challenges, including transportation delays, campus issues, and emergency communications. </p><p><br></p><p><b>Meticulous Administration:</b> Maintain precise records for pupil registration, late arrivals, and early collections, whilst archiving translated government documentation.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>The Role:</strong></p><br>
<p>You will support our team by ensuring consistent high standards of cleanliness and hygiene across the restaurant and that tables are cleared and cleaned quickly and efficiently.</p><br>
<p><strong>Qualifications & Requirements:</strong></p><br>
<p>You will have/be:</p><br>
<p>- Previous experience within a similar role.</p><br>
<p>- An individual who takes personal pride in working to high standards.</p><br>
<p>- A team player with a 'can do' attitude who takes instructions well.</p><br>
<p>- Flexible and a fast learner who is capable of moving between back-of-house and front-of-house duties.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary <br></span><p>The Business Partner is the key and strategic interface between IT and the Business. Managing partners (both internal and external) to deliver quality IT projects on time and within budget is essential. The primary responsibility is to understand the key end-to-end business processes and digitize them with use of best in class technologies. </p><br>
<br><br>Job Responsibilities <br><p>•Develop strategic IT plans in partnership with business.<br>
•Research and share new technology and bring industry best practices <br>
•Prepare business IT budget in view of IT plans<br>
•Project Management to ensure desired objectives are achieved within defined timelines, cost and quality<br>
•Manage external vendors in terms of contracts, SLA, process alignment and payments<br>
•Work with IT to ensure that all incidents, service requests and change requests are managed within agreed service level agreements as per agreed quality standards.<br>
•Be a custodian of business processes with an objective to digitize the processes and eliminate manual work and inefficiencies<br>
•Work with the business and IT to improve Master Data Management (MDM). While primary ownership for MDM is with the business, IT must assist in the process by improving system configurations and controls, and providing timely and regular reports.<br>
•Ensure the roles and authorizations are aligned to standards. Work with finance, business team and COE for periodic review of roles and authorizations.<br>
•Maximize the use of system controls to reduce reliance on costly and inefficient manual controls.<br>
•Translate business unit plans into specific IT requirements and programs/projects. <br>
•Ensure continuous business IT alignment by conducting periodic IT steering committee meetings, Follow up meetings, cost reviews, escalations, CAB meetings and periodic reporting.<br>
•Implement IT policies and guidelines in the business and work with audit to ensure proper implementation of IT policies and guidelines. <br>
•Ensure licenses compliance for all applications used by business<br>
•Arrange users training to ensure optimum utilization of system<br>
•Accountable for change requests creation, BRD quality, approvals, UAT and solution delivery<br>
•Accountable for the coordination among different IT and vendor teams to ensure proper and timely solution delivery for the business<br>
</p><br>
<br><br>Candidate Requirements <br><p><u><strong>Education</strong></u><br>
•Bachelor Degree in Computer Science or Business Administration<br>
•Master Degree or MBA, preferred</p><br>
<p><u><strong>Experience</strong></u><br>
•Delivered and managed complex IT projects.<br>
•Experience of managing stakeholder relationships<br>
•Experience of managing end to end IT delivery, including application support.<br>
•Experience of managing implementation partners (both Fixed Price and Time and Materials) to deliver quality with minimum change requests. <br>
•Experience of getting to know and understand the business and to identify how IT can best contribute to its success including effective Change Management</p><br>
<p><u><strong>Knowledge</strong></u><br>
•Exposure to digital technologies<br>
•End-to-End business process understanding. <br>
•Knowledge of the spectrum of possible IT interventions and experience of delivering improved business results.</p><br>
<p><u><strong>Abilities</strong></u><br>
•Team working skills<br>
•Strong customer focus and proven ability to build productive relationships at all levels of the organization.<br>
•Excellent communication skills<br>
•Ability to translate strategy into actionable items<br>
•Skilled at Organizational Change Management (OCM).<br>
</p><br>
<br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><p><strong>Responsibilities</strong></p><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants:</li><ul><li>valid U.S. passport.</li><li>valid International Driver s Permit (IDP) or Kuwait-issued driver's license.</li><li>valid U.S. driver s license.</li><li>medical qualifications, self-identify current visa sponsor & employer.</li><li>a copy of your Civil ID and/or work visa.</li></ul><li>You must be able to meet all health requirements.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li>IAT Level I Baseline:</li><ul><li>Cisco: CCNA: Certified Network Associate - Security.</li><li>Cisco: CCNP: Certified Network Professional - Security.</li><li>CompTIA: A+ ce.</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024).</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst.</li><li>CompTIA: Network+ ce.</li><li>CompTIA: Security+ ce.</li><li>CompTIA: SecurityX ce.</li><li>GIAC: GCED: Certified Enterprise Defender.</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler.</li><li>GIAC: GICSP: Industrial Cyber Security Professional.</li><li>GIAC: GSEC: Security Essentials.</li><li>ISACA: CISA: Certified Information Systems Auditor.</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional.</li><li>ISC2: SSCP: Systems Security Certified Practitioner.</li></ul><li>Computing Environment Certificates.</li><ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li><li>Microsoft: MD-100: Windows Client.</li><li>Microsoft: MTA: Microsoft Technology Associate.</li><li>Microsoft: MTA: Windows Server Administration Fundamentals.</li></ul></ul></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Customer Happiness Representative -Nail Station Location: Kuwait Job Type: Full-Time Position Overview : The Customer Happiness Officer / Receptionist will be the first point of contact for our customers, responsible for managing front desk operations, handling inquiries, and ensuring a positive and welcoming experience. This role involves providing outstanding customer service, resolving issues, and supporting various administrative tasks to keep operations running smoothly. Key Responsibilities: Greet and assist customers with a friendly and professional demeanor, providing information and answering questions. Manage front desk operations, including answering phone calls, handling mail, and managing appointments. Address and resolve customer inquiries, complaints, and requests in a timely and effective manner. Maintain a clean, organized, and welcoming reception area. Coordinate with other departments to ensure customer needs are met and provide support as needed. Process and handle transactions, including payments and bookings, accurately and securely. Assist with administrative tasks, such as filing, data entry, and maintaining customer records. Monitor and report on customer feedback and satisfaction levels, implementing improvements as needed. Ensure compliance with company policies and procedures in all customer interactions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; additional education or certification in customer service or hospitality is a plus.</li><li>Proven experience as a receptionist or in a similar customer-facing role.</li><li>Excellent communication and interpersonal skills, with a strong focus on customer service.</li><li>Ability to handle multiple tasks and manage time effectively in a fast-paced environment.</li><li>Proficiency in office software and equipment, including phone systems and computer applications.</li><li>Strong problem-solving skills and the ability to remain calm under pressure.</li><li>Professional appearance and demeanor with a positive attitude.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p><p>Key Responsibilities:</p><ul><li>Welcome guests and perform check-in/check-out procedures efficiently.</li><li>Manage room reservations, modifications, and cancellations.</li><li>Handle guest requests, inquiries, and complaints professionally.</li><li>Process payments, maintain accurate billing, and issue invoices.</li><li>Answer telephone calls and direct inquiries appropriately.</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li><li>Maintain accurate guest records using the hotel's property management system.</li><li>Provide information about hotel services, facilities, and local attractions.</li><li>Ensure the reception area is clean, organized, and professional at all times.</li><li>Follow hotel policies, safety procedures, and service standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality, Tourism, or a related field preferred.</li><li>Previous experience in front office, reception, or customer service is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Professional appearance and customer-focused attitude.</li><li>Flexibility to work shifts, including weekends and public holidays.</li><li>Local transfer within Kuwait if possible.</li><li>Eligible to work in Kuwait with transferable residency (Article 18), if applicable.</li><li>Available to join immediately or after the required notice period.</li><li>Willing to work flexible shifts, weekends, and public holidays.</li><li>Committed to delivering exceptional guest service and maintaining Accor's hospitality standards.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Own the SF-domain integrated schedule, cost and performance view, focusing on interfaces, scenarios, forward-looking risk, and cost implications.</p></li><li><p>Acts as the SF manager’s technical guardian across engineering deliverables, without duplicating EPCC design authority.</p></li><li><p>Integrate EPCC, and other interface discipline inputs into SF view or project</p></li><li><p>Forecast scenarios, what-if cases, identify schedule clashes</p></li><li><p>Track schedule performance (SPI), critical paths, milestones, and key handovers</p></li><li><p>SF cost/budget/variation order control, VOWD / CPI performance tracking</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Holds a bachelor's degree in engineering</p></li><li><p>8-10+ years oil & gas projects</p></li><li><p>In EPC workflows, project controls</p></li><li><p>Primavera P6 (preferred)</p></li><li><p>Strong Microsoft Project (mandatory).</p></li><li><p>Competence in project performance metrics</p></li><li><p>Comfortable challenging EPC logic and assumptions</p></li><li><p>Good interpersonal skills to enable data exchange and collaboration</p></li><li><p>Kuwait based / Valid driving license / Transferable visa</p><p><br></p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today!<br>Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.<br>**Responsibilities**<br>+ Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.<br>+ Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.<br>+ Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.<br>+ May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.<br>+ Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.<br>+ Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.<br>+ Works within a small continuous improvement focused team.<br>+ Tracks and documents work performed to allow accurate reporting of all Service Desk activities.<br>+ Completes all tasks and assignments as requested by Supervisors and Management.<br>+ Performs other duties and assignments as required.<br>**Qualifications**<br>+ Must be a US citizen with an active Secret clearance, or higher level, security clearance.<br>+ High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.<br>+ Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.<br>+ Prerequisites for in-country applicants:<br>+ valid U.S. passport.<br>+ valid International Driver s Permit (IDP) or Kuwait-issued driver's license.<br>+ valid U.S. driver s license.<br>+ medical qualifications, self-identify current visa sponsor & employer.<br>+ a copy of your Civil ID and/or work visa.<br>+ You must be able to meet all health requirements.<br>+ Must be able to pass a details medical and dental exam.<br>+ Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.<br>+ Must have a working knowledge of Microsoft Office software.<br>+ Demonstrated strong customer service skills are mandatory.<br>+ Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:<br><br></div></section>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>ibis Kuwait Salmiya is a modern economy hotel operated under the Accor hospitality group. Located in the heart of Salmiya, the hotel offers comfortable accommodations for both business and leisure travelers. It features well-equipped guest rooms and suites, dining outlets, meeting facilities, a fitness center, and complimentary Wi-Fi. Conveniently situated near shopping, entertainment, and the city's business district, ibis Kuwait Salmiya is known for delivering quality service, affordability, and a welcoming guest experience</p><br><br>Job Description<br><br><p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Welcome guests and perform check-in/check-out procedures efficiently.</li><li>Manage room reservations, modifications, and cancellations.</li><li>Handle guest requests, inquiries, and complaints professionally.</li><li>Process payments, maintain accurate billing, and issue invoices.</li><li>Answer telephone calls and direct inquiries appropriately.</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li><li>Maintain accurate guest records using the hotel's property management system.</li><li>Provide information about hotel services, facilities, and local attractions.</li><li>Ensure the reception area is clean, organized, and professional at all times.</li><li>Follow hotel policies, safety procedures, and service standards.</li></ul><br>Qualifications<br><br><ul><li>bachelor's degree in Hospitality, Tourism, or a related field preferred.</li><li>Previous experience in front office, reception, or customer service is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Professional appearance and customer-focused attitude.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><br>Additional Information<br><br><ul><li>Local transfer within Kuwait if possible.</li><li>Eligible to work in Kuwait with transferable residency (Article 18), if applicable.</li><li>Available to join immediately or after the required notice period.</li><li>Willing to work flexible shifts, weekends, and public holidays.</li><li>Committed to delivering exceptional guest service and maintaining Accor's hospitality standards.</li></ul> </div>
<p>We are hiring experienced Floor Manager for a reputed restaurant group in Kuwait.</p><p>Key Responsibilities</p><ul><li>Oversee daily restaurant floor operations and ensure smooth service flow</li><li>Supervise waiters, captains, hosts, and front-of-house staff</li><li>Ensure high standards of guest service and customer satisfaction</li><li>Handle guest complaints and resolve issues professionally</li><li>Monitor staff grooming, discipline, attendance, and performance</li><li>Coordinate with kitchen and bar teams for efficient service</li><li>Ensure restaurant cleanliness, ambiance, and presentation standards</li><li>Manage table reservations, seating arrangements, and guest handling</li><li>Assist in staff training and team motivation</li><li>Ensure compliance with hygiene, safety, and company SOPs</li><li>Support restaurant management in achieving sales and service targets</li><li>Prepare shift reports and operational updates when required</li></ul><p>Benefits: 500 KD Based on Experience Accommodation & Transportation Provided</p><p>Job Location : Kuwait</p><p><strong>Desired Candidate Profile</strong></p><p>Job requirements</p><ul><li>Diploma/Degree in Hotel Management or Hospitality preferred</li><li>Minimum 4 6 years of experience in restaurant or hospitality operations</li><li>At least 2 years of experience in a supervisory/front-of-house management role</li><li>Strong leadership and customer service skills</li><li>Good communication and team management abilities</li><li>Experience in fine dining or high-volume restaurant operations preferred</li><li>Ability to work under pressure and handle busy service periods</li><li>Gulf experience preferred</li></ul>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<h2 class="h5">Job description</h2>
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<p>Job Description <br></p><br><p>We are hiring experienced <strong>Floor Manager</strong> for a reputed restaurant group in Kuwait</p><br><br><br>Key Responsibilities<ul><li><p>Oversee daily restaurant floor operations and ensure smooth service flow</p><br><br></li><li><p>Supervise waiters, captains, hosts, and front-of-house staff</p><br><br></li><li><p>Ensure high standards of guest service and customer satisfaction</p><br><br></li><li><p>Handle guest complaints and resolve issues professionally</p><br><br></li><li><p>Monitor staff grooming, discipline, attendance, and performance</p><br><br></li><li><p>Coordinate with kitchen and bar teams for efficient service</p><br><br></li><li><p>Ensure restaurant cleanliness, ambiance, and presentation standards</p><br><br></li><li><p>Manage table reservations, seating arrangements, and guest handling</p><br><br></li><li><p>Assist in staff training and team motivation</p><br><br></li><li><p>Ensure compliance with hygiene, safety, and company SOPs</p><br><br></li><li><p>Support restaurant management in achieving sales and service targets</p><br><br></li><li><p>Prepare shift reports and operational updates when required</p><br><br></li></ul><br><p> <strong>Benefits:</strong></p><br><br><p>✔ 500 KD Based on Experience</p><br><br><p>✔ Accommodation & Transportation Provided</p><br><br><br><p><strong>Job Location : Kuwait</strong></p><br><br><br><br>Requirements <br><ul><li><p>Diploma/Degree in Hotel Management or Hospitality preferred</p><br><br></li><li><p>Minimum 4-6 years of experience in restaurant or hospitality operations</p><br><br></li><li><p>At least 2 years of experience in a supervisory/front-of-house management role</p><br><br></li><li><p>Strong leadership and customer service skills</p><br><br></li><li><p>Good communication and team management abilities</p><br><br></li><li><p>Experience in fine dining or high-volume restaurant operations preferred</p><br><br></li><li><p>Ability to work under pressure and handle busy service periods</p><br><br></li><li><p>Gulf experience preferred</p><br><br></li></ul><br><br> </div>
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<span>Job Summary <br></span><p><span>To act as a domain-driven IT partner supporting Consumer Credit, Finance, Accounting, and Automation systems, ensuring regulatory compliance, financial accuracy, operational efficiency, and digital transformation across the consumer lending lifecycle, while supporting Agile and hybrid delivery models.</span></p><br><br><br>Job Responsibilities <br><ul>
<li><span>Translate consumer credit and finance requirements into functional and technical system specifications</span></li>
<li><span>Support Agile / hybrid project delivery by converting business requirements into epics, user stories, and acceptance criteria, while maintaining formal BRD/FSD documentation</span></li>
<li><span>Support end-to-end consumer lending lifecycle: origination, disbursement, servicing, collections, write-offs, and closure</span></li>
<li><span>Ensure accurate interest computation, amortization, fees, penalties, and GL postings</span></li>
<li><span>Integrate lending platforms with core finance systems, payment gateways, and regulatory reporting tools</span></li>
<li><span>Support IFRS-9 / Expected Credit Loss (ECL) logic, provisioning, and financial reconciliations</span></li>
<li><span>Lead or support automation initiatives (RPA, workflows, exception handling, reconciliations)</span></li>
<li><span>Ensure compliance with CBK / GCC Central Bank regulations, audit requirements, and internal controls</span></li>
<li><span>Participate in sprint planning, UAT, production releases, incident resolution, and audit queries</span></li>
</ul><br><br>Candidate Requirements <br><ul>
<li><span>Bachelor’s degree in one of the following: </span><span>Computer Science / Information Technology /</span><span>Finance / Accounting /</span><span>Business Administration</span></li>
<li><span>5–10 years as an IT / Business Systems Analyst</span></li>
<li><span>Mandatory experience in Consumer Credit / Retail Lending and Finance & Accounting systems</span></li>
<li><span>Experience working with Loan Management Systems (LMS), Core Banking / Credit Platforms, and ERPs</span></li>
<li><span>Exposure to Agile or hybrid project delivery environment</span></li>
</ul><br><br><br>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The ADPE-Service Desk Administrator is the front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in person, by phone, using Remedy or via email. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. The ADPE-Service Desk Administrator installs troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office Suites; troubleshoots and resolves network connectivity issues at the desktop level; and joins personal computers (PCs) to local domains as required. The Administrator configures local PC connections to network printers; troubleshoots Microsoft Exchange Server connectivity issues; and installs and troubleshoots other software and peripheral devices as required by the customer. Additionally, this position may also monitor Tier 1/2 server operations and performance using appropriate software applications and tools. The Administrators shall be the Point of Contact for all local enterprise systems issues (regardless of classification), create and/or manage trouble tickets, and monitor status and report outages to Network Operations Center (NOC). Excellent customer service skills are mandatory. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required. + Provides telephone customer support for incoming and follow-up calls used for initial troubleshooting. + Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office Suites. Troubleshoots all other site authorized software with IMOs and users. + Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS administration. + Works within a small continuous improvement focused team. Tracks and documents work performed to allow accurate reporting of all Service Desk activities. + Operates and maintains all aspects of server administration to include but is not limited to Microsoft 200X Active Directory, WINS, DNS, DHCP, print queues etc. + Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access. + Installs and configures network printers. + Joins client computers to Microsoft Active Directory domains. + Configures Microsoft Outlook and manages personal folders in all versions of Outlook. + Installs, configures, and maintains security software on military computer systems. + Repairs and maintains desktop and laptop hardware. + Daily administration of Exchange 200X servers and Outlook Web Access. + Proficiency in Microsoft SMS, MOM, SCCM and WSUS. + Performs VERITAS Backup Exec to conduct file server Backup / Restores. + Maintain Systems Availability and perform regular maintenance on equipment. + Proficient at hardware maintenance and troubleshooting of various vender Server platforms including Dell, HP, LTO tape library, fiber switch, and SANs. + Maintaining antivirus / security requirements by the US Army standards and regulations. + Provides user and Microsoft Exchange account maintenance as required. + Performs other duties and assignments as required. Qualifications + Qualifications: + Security Clearance: + Requires an active Secret Clearance + Education / Certifications: One year of related experience may be substituted for one year of education if degree is required. + High School diploma or GED required. Bachelor’s Degree in information technology (IT) or a related field preferred. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. + Baseline certifications cannot also be used as a Computing Environment (CE) certification. + The authorized certifications for this job title are listed as follows: + BASELINE: + Cisco: CCNA: Certified Network Associate - Security + Cisco: CCNP: Certified Network Professional - Security + CompTIA: A+ ce + CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) + CompTIA: CySA+ ce: Cybersecurity Analyst + CompTIA: Network+ ce + CompTIA: Security+ ce + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler: Certified Incident Handler + GIAC: GICSP: Industrial Cyber Security Professional + GIAC: GSEC: Security Essentials + ISACA: CISA: Certified Information Systems Auditor + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + ISC2: SSCP: Systems Security Certified Practitioner + COMPUTING ENVIRONMENT (CE): + CompTIA: Server + + Microsoft: 365 Certified: Endpoint Administrator Associate + Microsoft: 365 Certified: Enterprise Administrator Expert + Microsoft: 365 Certified: Messaging Administrator Associate + Microsoft: 365 Certified: Modern Desktop Administrator Associate + Microsoft: 365 Certified: Modern Desktop Administrator Associate + Microsoft: 365 Certified: Security Administrator Associate + Microsoft: Certified: Azure Administrator Associate + Microsoft: Certified: Azure Database Administrator Associate + Microsoft: Certified: Azure Security Engineer Associate + Microsoft: Certified: Azure Solutions Architect Expert + Microsoft: Certified: Identity and Access Administrator Associate + Microsoft: Certified: Information Protection Administrator Associate + Microsoft: Certified: Security Operations Analyst Associate + Microsoft: MCSA: SQL 2016 Database Admin + Microsoft: MCSA: SQL 2016 Database BI Development + Microsoft: MCSA: SQL 2016 Database Dev + Microsoft: MCSA: Windows 10 + Microsoft: MCSA: Windows Server 2012 + Microsoft: MCSA: Windows Server 2016 + Microsoft: MCSE: Cloud Platform and Infrastructure + Microsoft: MCSE: Core Infrastructure + Microsoft: MCSE: Database Management and Analytics + Microsoft: MCSE: Enterprise Devices and Apps + Microsoft: MCSE: Private Cloud 2012 + Microsoft: MCSE: Productivity Solutions Expert + Microsoft: MCSE: Server Infrastructure 2012 + Microsoft: MCT: Certified IT Professional + Microsoft: MCT: Certified Systems Administrator + Microsoft: MD-100: Windows Client + Microsoft: MTA: Microsoft Technology Associate + Microsoft: MTA: Windows Server Administration Fundamentals + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree. + Required to be an expert in all functions relating to a Windows Server operating system environment. + Must be able to apply extensive knowledge of a variety of the IA field’s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. + Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. + Experience with a customer service-oriented company. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>GDIT is seeking a Network Manager II to join their team. This role involves ensuring the functionality and efficiency of computer systems, maintaining workflows, and providing basic hardware and software audits. The Network Manager II will also be responsible for training end-users and ensuring the performance and security of network resources.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>HOW A NETWORK MANAGER II WILL MAKE AN IMPACT</p><p>Manages the functionality and efficiency of a group of computers running on one or more operating systems</p><p>Maintain organization's systems' workflows; responsible for upkeep, configuration, and reliable operation</p><p>Leverage experience in systems management, monitoring and sustainment.</p><p>Trains end users on the proper use of hardware and software</p><p>Conducts basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines</p><p>Ensures that performance and security of computers meet the needs of network users</p><p>WHAT YOU LL NEED TO SUCCEED:</p><p>Education: Technical Training; Security+, MCSA, CCNP (RS or Datacenter)</p><p>Required Experience: 1+ years of related</p><p>Required Technical Skills: Management of networks, software, hardware, configurations, and architectures</p><p>Security Clearance Level: SECRET</p><p>Required Skills and Abilities: Fixing network issues along with updating equipment and software</p><p>Location: On Customer Site</p><p>US Citizenship Required: Security Clearance</p><p>CERTIFICATIONS: Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: Security+ Microsoft Certified Solutions Associate (MCSA) Cisco Certified Network Professional (CCNP) RS or Datacenter</p><p>GENERAL EXPERIENCE: Intermediate level of experience in design, maintenance, and operation of medium to large networks. Must have experience in systems management, monitoring and sustainment.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p> ● Define and own the product strategy, vision, and roadmap based on market research, customer insights, and competitive analysis.</p><p>● Define, prioritize, maintain, and continuously refine the product backlog to maximize business value.</p><p>● Translate business, market, and stakeholder requirements into clear user stories and acceptance criteria.</p><p>● Translate the user stories and acceptance criteria to designs and prototypes. </p><p>● Act as the primary liaison between business stakeholders, technology teams, leadership, customers and internal departments.</p><p>● Ensure product features meet user needs, regulatory requirements, market expectations, and technical feasibility.</p><p>● Set, monitor, and analyze product and delivery KPIs, including adoption, engagement, conversion, retention, velocity, and team health.</p><p>● Gather, analyze, and apply customer feedback, analytics, and performance data to inform roadmap and prioritization decisions.</p><p>● Manage the end-to-end product lifecycle from discovery and planning through delivery, launch, and continuous improvement.</p><p>● Identify opportunities for product growth, optimization, and innovation within Sakan’s ecosystem.</p><p>● Align product initiatives with company objectives, budgets, timelines, and delivery capacity.</p><p>● Collaborate closely with marketing, sales, operations, and support teams to ensure alignment and successful feature launches.</p><p>● Communicate product progress, risks, dependencies, and outcomes to senior management.</p><p>● Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective) , ensuring Agile and Scrum practices are understood and effectively applied to the tech team.</p><p>● Remove blockers, manage dependencies, and protect the team from external disruptions and unplanned work.</p><p>● Coach the team to work better together, take ownership, and continuously improve.</p><p>● Encourage open communication, teamwork, quality work, and sustainable development.</p><p>● Balance long-term planning with day-to-day execution and delivery.</p><p>● Take full ownership of product results and delivery success.</p><p>● Continuously improve processes, workflows, and how teams work together.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>● Product strategy, roadmap planning, and backlog management.</p><p>● Writing clear user stories, acceptance criteria, and product documentation.</p><p>● UX collaboration, wireframing, and prototyping skills.</p><p>● Agile and Scrum facilitation, including running all Scrum ceremonies.</p><p>● Stakeholder management and cross-functional communication.</p><p>● Data analysis and KPI tracking (product and delivery metrics).</p><p>● Risk identification, dependency management, and issue resolution.</p><p>● Strong communication skills (verbal, written, and presentation).</p><p>● Time management, prioritization, and organizational skills.</p><p>Continuous improvement and process optimization skills.</p></div>
<h2 class="h5">Job description</h2>
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<p> ● Define and own the product strategy, vision, and roadmap based on market research, customer insights, and competitive analysis.</p><p>● Define, prioritize, maintain, and continuously refine the product backlog to maximize business value.</p><p>● Translate business, market, and stakeholder requirements into clear user stories and acceptance criteria.</p><p>● Translate the user stories and acceptance criteria to designs and prototypes. </p><p>● Act as the primary liaison between business stakeholders, technology teams, leadership, customers and internal departments.</p><p>● Ensure product features meet user needs, regulatory requirements, market expectations, and technical feasibility.</p><p>● Set, monitor, and analyze product and delivery KPIs, including adoption, engagement, conversion, retention, velocity, and team health.</p><p>● Gather, analyze, and apply customer feedback, analytics, and performance data to inform roadmap and prioritization decisions.</p><p>● Manage the end-to-end product lifecycle from discovery and planning through delivery, launch, and continuous improvement.</p><p>● Identify opportunities for product growth, optimization, and innovation within Sakan’s ecosystem.</p><p>● Align product initiatives with company objectives, budgets, timelines, and delivery capacity.</p><p>● Collaborate closely with marketing, sales, operations, and support teams to ensure alignment and successful feature launches.</p><p>● Communicate product progress, risks, dependencies, and outcomes to senior management.</p><p>● Facilitate all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective) , ensuring Agile and Scrum practices are understood and effectively applied to the tech team.</p><p>● Remove blockers, manage dependencies, and protect the team from external disruptions and unplanned work.</p><p>● Coach the team to work better together, take ownership, and continuously improve.</p><p>● Encourage open communication, teamwork, quality work, and sustainable development.</p><p>● Balance long-term planning with day-to-day execution and delivery.</p><p>● Take full ownership of product results and delivery success.</p><p>● Continuously improve processes, workflows, and how teams work together.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>● Product strategy, roadmap planning, and backlog management.</p><p>● Writing clear user stories, acceptance criteria, and product documentation.</p><p>● UX collaboration, wireframing, and prototyping skills.</p><p>● Agile and Scrum facilitation, including running all Scrum ceremonies.</p><p>● Stakeholder management and cross-functional communication.</p><p>● Data analysis and KPI tracking (product and delivery metrics).</p><p>● Risk identification, dependency management, and issue resolution.</p><p>● Strong communication skills (verbal, written, and presentation).</p><p>● Time management, prioritization, and organizational skills.</p><p>Continuous improvement and process optimization skills.</p></div>