Shipping representative Jobs
261 Jobs Found
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Customer Service Representative<p><strong>Kuwait Finance House (KFH)</strong> is seeking motivated and customer-focused individuals to join our Contact Center team as <strong>Customer Service Representatives</strong>.</p><br><p>In this role, you will be responsible for handling customer inquiries, providing information on KFH products and services, assisting with banking requests, and delivering an exceptional customer experience through various service channels. You will also support sales and lead-generation activities while promoting KFH's digital banking solutions.</p><br><p><strong>Requirements:</strong></p><br><ul><li>Diploma or bachelor's degree in any discipline.<br></li><li>Strong communication and customer service skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good time management and attention to detail.</li><li>Arabic and English language proficiency is preferred.</li><li>Fresh graduates and candidates with no prior experience are encouraged to apply.</li></ul><p>Join KFH and become part of a team committed to delivering outstanding customer service and innovative banking solutions.</p><br><br><br> </div>
<p>Anmato Charity Association announces its desire to attract qualified competencies to join its staff. We are looking for people passionate about humanitarian and societal work who possess the skills necessary to contribute to achieving the association's objectives and developing its projects.</p>
<p>We are a Kuwaiti-Qatari company specializing in technical solutions and customer service automation. We are currently helping companies and business owners improve response speed to customers and organize communication with them in a more professional way.</p><p> </p><p><strong>Our services include:</strong></p><ul><li>Chatbots for responding via <strong>WhatsApp and Instagram</strong>.</li><li>Smart voice assistant to answer <strong>phone calls</strong>.</li><li>Responding to customer inquiries related to prices, services, appointments, reservations, location, and frequently asked questions.</li><li>Transferring the conversation to the appropriate employee when needed.</li><li>Offering a <strong>free website</strong> for companies partnering with us, according to the service or package agreed upon.</li></ul><p>Our services operate on a monthly subscription system, and we are looking for serious people to work with us part-time, whose task is to contact companies and business owners, introduce our services, and help us attract new subscribers.</p><p>Please note that this opportunity <strong>is not a fixed monthly salary job</strong>, but depends on commissions and bonuses.</p><p> </p><p><strong>You will get:</strong></p><ul><li><strong>USD 100</strong> for every company that subscribes with us through you and completes the payment.</li><li><strong>An additional bonus of USD 250</strong> upon completing subscriptions of 5 companies.</li><li><strong>An additional bonus of USD 300</strong> upon completing subscriptions of 20 companies.</li></ul><p>The more companies subscribe through you, the higher your earnings and your chance to continue and grow with us.</p>
<p><strong>Food products company announces a vacant job</strong></p><p>Required: Sales Representatives</p><p><strong>Conditions:</strong><br>• Previous experience dealing with <strong>cooperative societies</strong><br>• High communication and persuasion skills<br>• Availability of <strong>driving license and a car</strong></p><p><strong>Benefits:</strong><br>Fixed salary <strong>350 KWD + commission</strong><br>Opportunity to increase income through commissions<br>A stable work environment</p>
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<p><strong>The Role:</strong></p><br>
<p>As a Sales Associate you will work as an individual and as part of a team to provide customers with a complete service and an enjoyable shopping experience in order to maximise sales.</p><br>
<p>You will also ensure that you have the most up-to-date product knowledge, that stock loss risks are minimised, and that the brand is represented to the required standard.</p><br>
<p><strong>Qualifications & Requirements:</strong></p><br>
<p>You will have/be:</p><br>
<p>- A passion for customer service.</p><br>
<p>- The ability to carry out manual duties, stand for long periods of time, and lift light to medium loads.</p><br>
<p>- Basic IT skills.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Pegasus is the Leading Provider of technology solutions. From enterprise infrastructure to retail store-level technology, Pegasus has an extensive team of dedicated professional. Pegasus has a strong presence in the retail industry. We offer a full range of professional service to retailers. From business consulting to store networking, their services team has the training and experience needed to make technology successful.</p><p>Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails</p><p>Understand customer needs and requirements</p><p>Route qualified opportunities to the appropriate sales executives for further development and closure</p><p>Close sales and achieve quarterly quotas</p><p>Research accounts, identify key players and generate interest</p><p>Maintain and expand your database of prospects within your assigned territory</p><p>Team with channel partners to build pipeline and close deals</p><p>Perform effective online demos to prospects</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Graduate/ Post Graduate in Engineering/ IT/ Business</p><p>Minimum 2 years experience in marketing or sales with strong marketing orientation</p><p>Knowledge of IT Products/ Services & Solutions</p><p>Excellent verbal and written communication skills (English & Arabic)</p><p>Effective presentation, implementation and follow-up skills</p><p>Must have transferable residence</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Join Our Team: Sales Associate - Salhia Boutique Are you passionate about fashion and driven by excellence in customer service? We are seeking a dynamic Sales Associate to join our vibrant team. If you thrive in a fast-paced retail environment and have a flair for achieving sales targets, we would love to hear from you!</p><p>Key Responsibilities:</p><ul><li>Deliver exceptional customer service to ensure high satisfaction.</li><li>Provide insights and information on product features based on customers needs.</li><li>Achieve both monthly and annual sales targets.</li><li>Cultivate lasting relationships with customers using our client book.</li><li>Support in-store visual merchandising and maintenance of display standards.</li><li>Stay informed about our promotions and advertising campaigns.</li><li>Participate actively in store meetings and training sessions.</li><li>Manage and expand client relationships, including acquiring new clients.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidate Profile:</p><ul><li>Holds a Bachelor s degree or Diploma in Business Administration.</li><li>Has at least 2 years of experience in retail, preferably in the luxury sector Exhibits excellent grooming and communication skills.</li><li>Demonstrates a strong passion for fashion and luxury goods.</li><li>Provides outstanding customer service skills.</li><li>Able to manage time efficiently in a dynamic environment.</li><li>Physically capable of standing for long periods.</li><li>Flexible to work various shifts including nights, weekends, and holidays.</li><li>Complies with all company policies and standards.</li></ul><p>Requirements:</p><ul><li>2-3 years' relevant experience in luxury retail industry</li><li>Excellent cross-selling skills</li><li>Service oriented, good communication and interpersonal skills</li><li>Mature and able to work independently</li></ul><p></p></section>
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<p><b>About The Client</b></p><p>A Kuwait-based organization operating within the food and beverage sector for more than a decade. The company develops and manages a portfolio of restaurant concepts, overseeing culinary operations, quality standards, and continuous operational excellence across multiple outlets</p><p><b>About The Role</b></p><p>To manage the movement of materials, furniture, fixtures, and equipment across projects, ensuring timely deliveries through effective coordination of international and local shipments, customs clearance, asset relocation, and accurate record‑keeping.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>About You</b></p><p>Ideal candidate would have the following:</p><ul><li>Bachelor's Degree or any relevant field</li><li>At least 3 + years of proven experience in coordinating international and local shipments.</li><li>Strong knowledge of customs clearance and import processes.</li><li>Background in importing technically regulated goods (e.g., lighting, electrical fixtures) with compliance certifications.</li><li>Skilled in working with freight forwarders, shippers, and customs agents.</li><li>Highly organized, reliable, and able to manage multiple concurrent shipments.</li><li>Strong documentation and record-keeping discipline.</li><li>Experience in fit-out, construction, FF&E, or retail/hospitality supply chains would be desirable</li><li>Familiarity with GCC customs procedures and ports would be desirable</li><li>Experience coordinating deliveries across multiple sites and branches</li><li>Must have a valid Kuwait Transferable Visa 18</li></ul><p><br></p></div>
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<p>A proactive and reliable <b>Public Relations Officer (PRO / Mandob)</b> is sought for a pivotal role in Kuwait, responsible for managing government-related transactions, coordinating with ministries and public authorities, and ensuring the timely completion of all official procedures. The ideal candidate should possess strong knowledge of Kuwaiti government processes, particularly traffic-related procedures, and demonstrate the capability to handle administrative tasks efficiently.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><ul><li>Process and follow up on transactions with government ministries and public authorities.</li><li>Handle all traffic-related procedures, including registrations, renewals, transfers, and other official transactions.</li><li>Prepare, submit, and collect official documents and applications.</li><li>Coordinate with internal departments to ensure timely completion of government requirements.</li><li>Maintain accurate records of completed and pending transactions.</li><li>Ensure compliance with government regulations and company policies.</li><li>Provide regular updates on the status of government applications and approvals.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements</b></p><p><br></p><ul><li>Currently based in Kuwait.</li><li>Fluent in Arabic and English (spoken and written).</li><li>Strong knowledge of Kuwaiti ministry procedures, especially traffic-related processes.</li><li>Good computer skills and familiarity with office systems and government e-services.</li><li>Valid Kuwaiti driving license.</li><li>Own vehicle for work-related transportation.</li></ul><p><br></p><ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time management skills.</li><li>Ability to work independently and manage multiple tasks.</li><li>Attention to detail and accuracy in documentation.</li><li>Problem-solving and coordination skills.</li><li>Professionalism, integrity, and confidentiality.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>AlQurain AI helps local businesses in Kuwait save time and serve customers better through AI automation WhatsApp assistants, booking automation, and back-office automation. We're looking for a driven, well-connected salesperson in Kuwait to grow our client base. Your main job is to reach out to local businesses, spark their interest, and book qualified meetings for our team to present and close. You open the doors; we handle the demo, the building, and the delivery. What you'll do: Reach out to local businesses across Kuwait clinics, dental and medical centers, restaurants, cafes, gyms, salons, and similar by phone, message, and in-person visits. Introduce AlQurain AI's services clearly and simply, and generate interest. Qualify prospects and book meetings with genuinely interested decision-makers (owners or managers). Follow up with leads and keep them warm. Represent AlQurain AI professionally and protect our reputation in every interaction. Build and maintain relationships with local business owners. This is a commission-based, performance-driven role with strong earning potential and a clear path to a lead sales position as the company grows.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Based in Kuwait, with good knowledge of the local business scene.</li><li>Fluent Arabic and good English Arabic is essential, as most clients are Arabic-speaking.</li><li>Experience in sales, business development, telesales, or field sales (any industry; selling to small and mid-size businesses is a strong plus).</li><li>Confident, professional, and well-spoken you'll be the first impression of our company.</li><li>Self-motivated and comfortable with high-volume outreach (calls, messages, visits) and booking meetings.</li><li>Honest and trustworthy you represent our brand and never overpromise to land a meeting.</li><li>A network of local business contacts is a major advantage.</li><li>Comfortable with a commission-based, performance-driven role.</li></ul><p></p></section>
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<p>We are seeking a dedicated Sales Associate to work at our prestigious jewelry house in Kuwait. The successful candidate will be responsible for welcoming customers, assisting them in selecting suitable products, completing sales transactions, and maintaining an organized display area.</p><p>This role requires a commitment to a full-time schedule, starting from 10 AM to 4 PM and from 6 PM to midnight. The candidate must be adept at engaging with diverse customers and demonstrating professionalism while focusing on achieving sales objectives.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Previous experience in luxury retail sales.</li><li>Strong communication and persuasion skills.</li><li>Ability to meet sales targets.</li><li>Commitment to punctuality and responsibility.</li><li>Attention to detail and maintaining a clean work environment.</li><li>Ability to work within a team.</li></ul></div>
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<p>A sales professional is sought for a prestigious jewelry house in Kuwait. Responsibilities include welcoming clients, assisting them in selecting suitable products, completing sales transactions, and maintaining an organized display area.</p><p>The ideal candidate will be committed to working full-time, from 9 AM to 1 PM and from 4 PM to 9 PM, except for Fridays when the working hours are from 5 PM to 9 PM.</p><p>Additionally, the candidate should be able to interact with various clients and work with patience and professionalism, ensuring the achievement of sales goals and providing service that reflects high standards of commercial excellence.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Previous experience in jewelry sales.</li><li>Polished demeanor and ability to interact with clients professionally.</li><li>Strong communication and persuasion skills.</li><li>Ability to achieve sales targets.</li><li>Commitment to schedules and accountability for work.</li><li>Attention to overall appearance and organization of the work environment.</li><li>Ability to work within a team.</li></ul></div>
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<span>Job Summary <br></span><p>To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.</p><br>
<br><br>Job Responsibilities <br><p><strong>Sales</strong></p><br>
<ul>
<li>Promotes products and services to customers</li>
<li>Maximizes sales transactions to achieve and exceed sales targets.</li>
<li>Strives to achieve pre-set sales targets in cash, credit, warranties and accessories</li>
<li>Seeks to improve and enhance his/her level of product knowledge</li>
<li>Ensuring sales opportunities are constantly converted to sales transactions</li>
<li>Creating sales invoices and mastering BO & POS applications.</li>
</ul>
<p><strong>Customer Service</strong></p><br>
<ul>
<li>Demonstrate presentable appearance, and a pleasant smiley face</li>
<li>Provide high level of service to all customers</li>
<li>Being constantly aware of customer needs</li>
<li>Interacts with customers in a friendly and honest manner</li>
<li>Demonstrates high level of product knowledge</li>
<li>Recommends and encourages customers for best products and services based on their own needs</li>
<li>Expedites sales process in an effective and efficient manner</li>
<li>Explains D&I and return and exchange policies to customers </li>
<li>Avoids harsh arguments and conflicts with customers</li>
</ul>
<p><strong>Operations</strong></p><br>
<ul>
<li>Being aware of all in-store promotions, discounts, credit, coupons and etc...</li>
<li>Keeps all company information including sales figures strictly confidential</li>
<li>Follows all company safety and security procedures</li>
<li>Conducts regular stock checks and liaising with stock control</li>
<li>Reports and processes damaged display items to Showroom Manager</li>
<li>Ensures all products are displayed as instructed/planograms</li>
<li>Ensures all products in specified areas are accurately priced</li>
<li>Maintains sales area accessible for customers, clean and tidy</li>
<li>Conducts price changes as instructed by showroom management</li>
<li>Masters computer applications (Outlook, SAP, POS & BO)</li>
</ul>
<br><br>Candidate Requirements <br><ul>
<li>0-2 years of experience,</li>
<li>Good English language</li>
<li>Good communication skills</li>
<li>Ability to work in a team</li>
</ul>
<br><br>Education <br>Bachelor’s Degree<br><br><br><br>
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<div Segoe UI"; font-size: 14px;"><h3>Key Responsibilities:</h3><ul><li>Coordinate domestic and international road freight shipments from origin to destination.</li><li>Plan and arrange transportation with approved carriers and vendors.</li><li>Monitor shipment status and proactively address operational issues or delays.</li><li>Ensure timely booking, dispatch, and delivery of customer shipments.</li><li>Maintain accurate shipment records and operational documentation.</li><li>Act as the primary point of contact for customers regarding land freight shipments.</li><li>Provide shipment updates and transportation status reports.</li><li>Respond promptly to customer inquiries, concerns, and service requests.</li><li>Coordinate with transport providers and subcontractors to secure capacity.</li><li>Monitor carrier performance, service levels, and compliance requirements.</li><li>Prepare and verify transport documents, delivery orders, customs-related documents, and shipment records.</li><li>Ensure compliance with local regulations, customs requirements, and company policies.</li><li>Maintain accurate data within operational systems and transport management platforms.</li><li>Ensure adherence to safety, security, and quality standards.</li></ul><h3>Financial & Commercial Responsibilities</h3><ul><li>Verify transportation costs and supplier invoices.</li><li>Support quotation preparation and pricing activities when required.</li><li>Monitor shipment profitability and identify cost-saving opportunities.</li><li>Ensure timely billing and revenue recognition procedures are completed.</li></ul></div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><u><b>What You Will Do</b></u></p><br><br><ul><li><p>Greet members and guests warmly, ensuring they feel welcomed and properly oriented to the locker room and spa facilities.</p><br><br></li><li><p>Assist guests with their appointments and respond promptly and professionally to all interactions, ensuring maximum comfort and satisfaction.</p><br><br></li><li><p>Maintain a clean, organized, and well-stocked locker room at all times, replenishing amenities as needed.</p><br><br></li><li><p>Collect and remove used towels, robes, and other items left behind to maintain a tidy environment.</p><br><br></li><li><p>Ensure cleanliness and hygiene in all spa areas, including steam rooms, hot tubs, showers, and locker areas.</p><br><br></li><li><p>Adhere to and enforce all locker room policies, etiquette, and safety standards.</p><br><br></li><li><p>Uphold the Four Seasons’ commitment to excellence by providing genuine, anticipatory, and personalized service.</p><br><br></li></ul><br><p><u><b>What You Bring</b></u></p><br><br><ul><li><p>Minimum 1-2 years of experience in a similar role within a five-star hotel or resort.</p><br><br></li><li><p>Proficiency in spoken and written English; additional languages are an advantage.</p><br><br></li><li><p>A positive attitude, eagerness to learn, and commitment to delivering exceptional service.</p><br><br></li><li><p>Flexibility to work varied shifts, including weekends, holidays, and overtime, based on operational needs.</p><br><br></li><li><p>A strong team player who thrives in a collaborative environment.</p><br><br></li></ul><br><p><u><b>What We Offer</b></u></p><br><br><ul><li><p>Full board shared living accommodation in high quality, well-resourced staff housing.</p><br><br></li><li><p>Complimentary stays at Four Seasons Hotels worldwide.</p><br><br></li><li><p>Paid annual home leave tickets.</p><br><br></li><li><p>Quality employee meals.</p><br><br></li><li><p>Complimentary transportation to and from work.</p><br><br></li><li><p>Regular social and sporting events.</p><br><br></li><li><p>Free Wi-Fi in staff accommodation and transportation buses.</p><br><br></li></ul><br><p><u><b>Work Authorization</b></u></p><br><br><p>The Hotel will apply for work authorization for the successful candidate.</p><br><br><br><p>We look forward to receiving your application and welcoming you to the Four Seasons family.</p><br><br><br><br><br><br><br> </div>
<p>التوظيف المحلي – سائقي دراجات وسائقي سيارات</p><p> </p><p>تعلن شركة رائدة في مجال التوصيل في الكويت عن حاجتها إلى <strong>سائقي دراجات نارية وسائقي سيارات</strong>.</p><p> التوظيف للمتواجدين داخل الكويت فقط<br>راتب مجزٍ وحوافز مميزة<br>عمل منتظم ودخل جيد<br>يشترط وجود رخصة قيادة كويتية سارية<br> توفير الدراجة/السيارة حسب سياسة الشركة</p>
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<span>Who Are We ❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell We are looking to hire a dynamic and energetic Sales Executive to join our team.<br> This role is crucial in driving Foodics’ growth by sourcing, closing, and actively maximizing revenue from new and existing partners, particularly focusing on selling our SaaS software to restaurants.<br> The Sales Executive will play a pivotal role in expanding our international reach and boosting collaboration with digital third-party integration apps.<br> If you are passionate about sales, technology, and thrive in a fast-paced environment, we want to hear from you!<br> What Will You Do❓ Achieve Targets: Maintain a high closing ratio on qualified leads.<br> Meet and exceed daily, weekly, and monthly KPIs to hit sales targets.<br> Lead Generation and Acquisition: Generate new leads by leveraging digital marketing campaigns and participating in industry networking events.<br> Convert demo sessions into confirmed sales.<br> Relationship Management: Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales.<br> CRM Proficiency: Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities.<br> Data-Driven Approach: Leverage data and CRM insights to inform sales strategies and optimize performance.<br> Pipeline Generation: Proven ability to generate a sales pipeline that is four times the monthly quota.<br> Skill Development: Complete all scheduled training sessions on new product features and advanced sales techniques.<br> Achieve high scores on product knowledge assessments.<br> Innovative Mindset: Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth.<br> What Are We Looking For❓ Educational Background: BS/BA degree in Business, Information Technology, Computer Science, or a related field.<br> Sales Experience: 2-3 years of direct sales experience in Information Technology, FMCG, Software, or SaaS industries is preferred.<br> Talented fresh graduates with a passion for SaaS sales will also be considered.<br> Analytical Skills: Strong analytical and problem-solving abilities.<br> Communication Skills: Excellent communication skills in English and Arabic.<br> Fluency in other languages is a plus.<br> Mobility: Valid driver’s license and access to a personal car, with a willingness to conduct fieldwork.<br> Independence: Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously.<br> Adaptability: Flexibility to thrive in a fast-paced and evolving environment.<br> Passion: Enthusiasm for technology and being part of a fast-growing SaaS company.<br> Who Will Excel❓ Previous experience in the SaaS, technology, or F&B industry.<br> A proactive approach with a track record of exceeding sales targets.<br> A collaborative team player with a passion for driving growth and innovation.<br> What We Offer You❗ We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>
<p>المسمى الوظيفي: موظف كول سنتر ومبيعات – يتحدث باللهجة الكويتية </p><p>المكان: الكويت (العمل عن بُعد عبر الهاتف فقط) </p><p>الراتب: 200–280 د.ك شهرياً (دوام جزئي – ساعات مرنة حسب اتصالات العملاء) </p><p> </p><p>المهام والمسؤوليات: </p><p>- الرد على مكالمات العملاء باللهجة الكويتية وتقديم الدعم وخدمة العملاء. </p><p>- تنفيذ عمليات البيع عبر الهاتف وتحقيق أهداف المبيعات الشهرية. </p><p>- إدارة استفسارات العملاء وحل المشكلات بسرعة وفعالية. </p><p>- تسجيل الملاحظات والشكاوى ومتابعتها لضمان رضا العملاء. </p><p>- العمل بمرونة حسب أوقات اتصالات العملاء (ساعات متفرقة). </p><p> </p><p>المتطلبات: </p><p>- خبرة لا تقل عن 10 سنوات في الكول سنتر وخدمة العملاء. </p><p>- خبرة مثبتة في المبيعات الهاتفية وتحقيق الأهداف. </p><p>- إجادة اللهجة الكويتية + العربية الفصحى + الإنجليزية. </p><p>- مهارات اتصال ممتازة، إقناع، وحل المشكلات. </p><p>- القدرة على العمل عن بُعد بشكل مستقل ومرن. </p><p> </p><p>المميزات: </p><p>- دوام مرن (ساعات متفرقة حسب اتصالات العملاء). </p><p>- بونص شهري عند تحقيق أهداف محددة. </p><p>- زيادة سنوية مرتبطة بتقييم الأداء. </p><p>- بيئة عمل احترافية وفرص للتطوير الوظيفي. </p><p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><u>Position Summary</u></strong></p><br> <p><span>The Medical Information Officer is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.</span></p><br> <p><span>The MIO is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.</span></p><br>
<p><span>The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation</span></p><br> <p><span>The position also requires identifying and evaluating the new customer, maintain the loyal customer and ensure proper implementation of Julphar CRM strategy.</span></p><br> <p><strong> Key Responsibilities:</strong></p><br>
<p><strong><u> Key Result Areas</u></strong></p><br> <ul>
<li><span>Meets or exceeds sales targets within agreed budgets and timeline</span></li>
<li><span>Develops and manages the assigned sales territory , in terms of customers , retailer and other key stakeholders</span></li>
<li><span>Implementation of Company’s sale and marketing plan in the assigned territory.</span></li>
<li><span>Implements territory coverage plan (No. of sales call & Visit frequency)</span></li>
<li><span>Delivers customer-centric activities in coordination with Line Manager</span></li>
<li><span>Maintains records system; daily reports, customer profile & marketing feedback reports.</span></li>
<li><span>Plans work schedules and weekly and monthly timetables. </span></li>
<li><span>Submits daily & monthly report and CRM reports as per country reporting system.</span></li>
<li><span>Participate and contribute in all company meetings & present the Territory snapshot </span></li>
<li><span>Drives increased revenue and profit to achieve the Company’s ambitious growth. </span></li>
<li><span>Ensure self-learning, knowledge updation, building desired skill & competency , proper interpreting of knowledge and presenting / discussing this information with health professionals.</span></li>
</ul> <p><strong><u><span>Territory Development & Strategy Implementation</span></u></strong></p><br>
<ul>
<li><span>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager & Marketing Manager</span></li>
<li><span>Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department</span></li>
<li><span>Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately</span></li>
<li><span>Stays informed about the important activities of health services in a particular area.</span></li>
<li><span>Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.</span></li>
<li><span>Responsible for ongoing prospecting for new business opportunities.</span></li>
</ul> <p><strong><u>Core Competency</u></strong></p><br>
<ul>
<li><span>In terms of Competency you are highly result oriented, dedicated with strong sense of accountability & ownership</span></li>
<li><span>Having strong learning agility to accept , implement new learnings and new changes in the market</span></li>
<li><span>Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.</span></li>
<li><span>Strong planning and monitoring skills, and experience in understanding the market trends and forecasting of certain products basis trends </span></li>
<li><span>Should be calm and composed to work in complex and ambiguous situations</span></li>
<li><span>You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.</span></li>
</ul> <p><strong><u>Qualifications, </u></strong></p><br>
<p><strong><u>Key Experiences / Functional Knowledge Requirements: </u></strong></p><br>
<ul>
<li><span>4 years Bachelor's degree in Pharmacy / Science is mandatory</span></li>
<li><span>Master’s Degree in Business Administration is highly an advantage. </span></li>
<li><span>Minimum 2-4 years of experience in the Pharmaceutical industry </span></li>
<li><span>Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)</span></li>
<li><span>Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc</span></li>
<li><span>Proven ability to build strong partnerships with the own country teams , Marketing & Medical teams in HO </span></li>
</ul>
</div>