Sales Manager Jobs in Kuwait

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Pegasus is the Leading Provider of technology solutions. From enterprise infrastructure to retail store-level technology, Pegasus has an extensive team of dedicated professional. Pegasus has a strong presence in the retail industry. We offer a full range of professional service to retailers. From business consulting to store networking, their services team has the training and experience needed to make technology successful.</p><p>Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails</p><p>Understand customer needs and requirements</p><p>Route qualified opportunities to the appropriate sales executives for further development and closure</p><p>Close sales and achieve quarterly quotas</p><p>Research accounts, identify key players and generate interest</p><p>Maintain and expand your database of prospects within your assigned territory</p><p>Team with channel partners to build pipeline and close deals</p><p>Perform effective online demos to prospects</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Graduate/ Post Graduate in Engineering/ IT/ Business</p><p>Minimum 2 years experience in marketing or sales with strong marketing orientation</p><p>Knowledge of IT Products/ Services &amp; Solutions</p><p>Excellent verbal and written communication skills (English &amp; Arabic)</p><p>Effective presentation, implementation and follow-up skills</p><p>Must have transferable residence</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you an experienced export sales professional with a strong background in international business development and a passion for driving growth in global markets? We are seeking a dynamic individual to join our team and lead the expansion of our lubricants business across regional and international markets.</p><br><ol><li><p>Develop and manage relationships with international distributors, agents, and key accounts.</p></li><li><p>Identify and penetrate new export markets while generating qualified leads through market research, trade events, digital platforms, and targeted outreach.</p></li><li><p>Negotiate commercial agreements and secure profitable contracts with overseas customers and distributors.</p></li><li><p>Develop and execute strategic sales plans to achieve export revenue, volume, and market share targets.</p></li><li><p>Monitor market trends, competitor activities, and customer feedback to identify new business opportunities, particularly in niche markets.</p></li><li><p>Coordinate with internal teams to ensure seamless order processing, timely deliveries, and exceptional customer service.</p></li><li><p>Prepare regular reports on sales performance, market developments, and customer insights.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Business Administration or a related field.</p></li><li><p>Minimum 5 years of export sales experience, preferably within the <strong>lubricants industrial sectors.</strong></p></li><li><p>Strong track record of achieving and exceeding sales targets in international markets.</p></li><li><p>Excellent negotiation, communication, and relationship management skills.</p></li><li><p>Knowledge of export regulations, international trade, and shipping procedures.</p></li><li><p>Fluency in English is required; Arabic language skills will be a significant advantage.</p></li><li><p>Willingness to travel internationally for business development activities.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><p><b>Key Responsibilities</b></p><br><p>Responsibilities are organized across six core leadership pillars:</p><br><p><b>1. Strategic Leadership</b></p><br><ul><li>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</li><li>Expand market and client wallet share; broaden the client solutions portfolio across all segments</li><li>Navigate a complex matrix environment, aligning stakeholders across competing priorities</li><li>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</li><li>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</li><li>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</li></ul><p><b>2. Business &amp; Revenue Growth</b></p><br><ul><li>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</li><li>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</li><li>Oversee the end-to-end Services business, including sales, product, operations and technology teams</li><li>Work closely with the Services Operations Head to advance the business agenda</li><li>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</li><li>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</li></ul><p><b>3. Client Engagement</b></p><br><ul><li>Serve as the primary client engagement head for all Services business across the three markets</li><li>Generate active, senior-level client interactions and build strategic, long-term client relationships</li><li>Deploy optimal service solutions tailored to client needs across all segments and business lines</li><li>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</li><li>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</li><li>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</li></ul><p><b>4. Risk &amp; Governance</b></p><br><ul><li>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</li><li>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</li><li>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</li><li>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</li><li>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</li><li>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</li></ul><p><b>5. Stakeholder &amp; External Engagement</b></p><br><ul><li>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</li><li>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</li><li>Represent Citi externally at industry associations, forums, congresses, conferences and committees</li><li>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</li><li>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</li></ul><p><b>6. People &amp; Culture</b></p><br><ul><li>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</li><li>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</li><li>Develop the next generation of Services leadership within the organization</li><li>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</li><li>Engage employees meaningfully in the broader business strategy and organizational direction</li><li>Foster a strong control environment and risk-aware culture at all levels of the team</li></ul><p><b>What We're Looking For</b></p><br><p><b>Essential Requirements</b></p><br><p>Candidates must be able to demonstrate the following:</p><br><ul><li><b>15+ years</b>&nbsp;of work experience in the financial services industry, including&nbsp;<b>10+ years</b>&nbsp;at a senior managerial level</li><li><b>Deep transaction banking expertise</b>&nbsp;— cash management, trade services and/or custody products</li><li><b>Proven success</b>&nbsp;leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&amp;L)</li><li><b>Strong risk and governance track record</b>&nbsp;— credit, operational, conduct and compliance risk management</li><li><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</li><li><b>Strong Balance Sheet understanding</b>&nbsp;and familiarity with risk and finance frameworks at a legal entity level</li><li><b>Experience managing dynamic, diverse and cross-functional teams</b>&nbsp;across geographies</li><li><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</li><li><b>Executive-level communication skills</b>&nbsp;— written and verbal, for internal and external audiences including regulators, clients and senior management</li><li><b>Fluency in English</b>&nbsp;(both written and verbal).</li><li><b>University degree</b>&nbsp;(Bachelor's minimum required)</li></ul><p><b>Preferred &amp; Advantageous Experience</b></p><br><p>The following experience would strengthen a candidate's profile:</p><br><ul><li>Prior&nbsp;<b>GCC or broader MEA market experience</b>&nbsp;in a senior Services or transaction banking leadership role</li><li><b>Master's degree</b>&nbsp;in Business, Finance or a related field</li><li><b>Arabic language proficiency</b>&nbsp;(spoken and/or written)</li><li><b>Digital transformation and fintech engagement</b>&nbsp;experience within a financial institution</li><li><b>Established regulatory relationships</b>&nbsp;with GCC central banks, supervisors or government institutions</li><li><b>Legal Vehicle governance experience</b>&nbsp;and familiarity with managing a banking legal entity</li><li><b>Track record of gaining Senior Management buy-in</b>&nbsp;for and executing country-level growth strategies</li></ul><p><b>Skills &amp; Competencies</b></p><br><p><b>Why This Role? Development &amp; Career Value</b></p><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><p><b>What you will gain:</b></p><br><ul><li><b>Multi-market franchise leadership</b>&nbsp;— Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</li><li><b>Regulatory &amp; governance expertise</b>&nbsp;— Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</li><li><b>Innovation &amp; digital agenda</b>&nbsp;— Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</li><li><b>Senior leadership network</b>&nbsp;— Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</li><li><b>Integrative thinking development</b>&nbsp;— Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</li><li><b>Career acceleration</b>&nbsp;— A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</li></ul><b><i>Location flexibility:</i></b><i>&nbsp;This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> • To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty<br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Welcome and greet every customer in a warm and friendly manner &amp; demonstrate excellent customer service at all times.<br>• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale<br>• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.<br>• Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.<br>• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.<br>• Maintain personal grooming standards as advised by the Store Manager.<br>• Maintain clean and organized display, fitting rooms and stock areas.<br>• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.<br>• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.<br>• Recruit customers for the database, accurately entering their details on the POS system.<br>• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.<br>Qualifications:<br>Education/Certification and Continued Education<br>• High school qualification<br>• 3 to 4 years retail sales or customer service experience </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose The Director of Quality Assurance and Institutional Effectiveness is responsible for leading and overseeing all quality assurance, assessment, accreditation, and institutional effectiveness activities. The role ensures compliance with national and international accreditation standards, promotes a culture of continuous improvement, and supports data-driven decision-making across academic and administrative units. Key Responsibilities Lead and oversee institutional quality assurance, assessment, and institutional effectiveness processes Coordinate institutional and program-level accreditation activities, including self-studies, reports, and site visits Ensure ongoing compliance with national and international accreditation and quality standards Develop and maintain institutional assessment frameworks and performance indicators Collaborate with academic and administrative units to support continuous improvement initiatives Monitor, analyze, and report institutional effectiveness data to senior leadership Supervise quality assurance, accreditation, and assessment staff Support strategic planning and policy development related to quality and effectiveness Prepare reports and documentation for leadership, governing bodies, and accrediting agencies Perform other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills and Qualifications Strong knowledge of higher education quality assurance, accreditation, and assessment practices. Demonstrated experience managing accreditation or institutional effectiveness processes. Excellent organizational, analytical, and project management skills. Strong written and verbal communication skills in English. Ability to work collaboratively across academic and administrative units. High level of integrity and ability to handle confidential information. Proficiency in Microsoft Office and institutional data or reporting systems. Education and Experience Doctoral degree any field (required) from a reputable university. Minimum of 7 10 years of progressive experience in quality assurance, accreditation, or institutional effectiveness within higher education. Prior leadership or supervisory experience required.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Key Responsibilities</u></b></p><ul><li>Identify, approach, and secure new corporate clients and strategic partnerships.</li><li>Develop and execute corporate sales strategies to achieve monthly and annual revenue targets.</li><li>Present corporate wellness solutions, membership packages, and employee wellness programs to HR teams, executives, and key decision-makers.</li><li>Schedule and conduct corporate meetings, presentations, and facility tours for prospective clients.</li><li>Build and maintain strong, long-term relationships with corporate accounts.</li><li>Conduct facility tours and confidently present ERA memberships, services, and wellness solutions.</li><li>Convert leads and enquiries into memberships while achieving assigned sales targets.</li><li>Manage and maintain an active sales pipeline through CRM systems.</li><li>Follow up with prospects and ensure timely communication throughout the sales process.</li><li>Collaborate with Marketing and Operations teams to create customized corporate campaigns and wellness initiatives.</li><li>Coordinate corporate events, employee wellness days, and on-site activations.</li><li>Monitor market trends, competitor activities, and new business opportunities.</li><li>Promote ERA services including classes, personal training, wellness programs, events, and retail offerings.</li><li>Represent ERA professionally at corporate events, networking opportunities, and community activities.</li><li>Maintain up-to-date knowledge of ERA promotions, pricing, services, and facilities.</li></ul><p><br></p><p><b><u>What We're Looking For</u></b></p><ul><li>Positive attitude with a professional and confident approach.</li><li>Self-motivated, proactive, and target oriented.</li><li>Strong networking and relationship management skills.</li><li>Ability to work independently while contributing effectively as part of a team.</li><li>Excellent work ethic and commitment to delivering results.</li><li>Flexible availability, including evenings and weekends when required.</li><li>A customer-first mindset with a passion for creating exceptional experiences.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Previous experience in sales, business development, customer service, fitness, hospitality, or related industries.</li><li>Bachelor’s degree in business administration, Marketing, Sales, or a related field is preferred.</li><li>Minimum <b>2–3 years of experience in B2B sales, corporate sales, business development, or account management</b>.</li><li>Proven ability to achieve and exceed sales targets.</li><li>Strong presentation, negotiation, communication, and relationship-building skills.</li><li>Confident in presenting solutions and handling client objections.</li><li>Excellent organisational skills with strong attention to follow-up and detail.</li><li>Proficient in Microsoft Office and CRM systems (experience with Mindbody is an advantage).</li><li>Fluent in English; Arabic language skills are an advantage.</li><li>Passionate about fitness, health, wellness, and lifestyle industries.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Head of Sales</strong><br> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>Head of sales </strong><strong>in</strong><strong> Ardiya, Kuwait</strong><strong>.</strong></p><br><br><p>Join us in connecting people and improving lives!</p><br><br><p><strong>In this Head of Sales position </strong></p><br><br> <ul> <li>Lead the development and execution of the country sales strategy and annual sales plan in line with DHL Global Forwarding's regional and global commercial strategy, growth objectives and policies.</li> <li>Deliver agreed revenue, gross profit, volume, new-business and customer-retention targets, with a strong focus on profitable and sustainable growth.</li> <li>Identify market opportunities, priority sectors, customer segments and strategic prospects to strengthen DHL Global Forwarding's market position and drive above-market growth.</li> <li>Develop and maintain a strong sales pipeline, ensuring appropriate opportunity qualification, pipeline coverage, conversion and forecasting accuracy.</li> <li>Lead new-business acquisition while driving retention, development and cross-selling opportunities across existing customers.</li> <li>Personally engage in major strategic opportunities and lead significant customer negotiations in collaboration with Product, Pricing, Operations, Finance and other relevant functions.</li> <li>Ensure customer solutions are developed based on a clear understanding of customer requirements, market developments and DHL Global Forwarding's product and service capabilities.</li> <li>Drive appropriate pricing discipline and customer profitability in collaboration with Product, Pricing and Finance, ensuring compliance with approved pricing guidelines and commercial governance.</li> <li>Regularly review sales performance, revenue, gross profit, pipeline, customer retention and other agreed KPIs, and implement corrective actions where required.</li> <li>Develop customer strategies for key and strategic accounts and ensure effective senior-level customer engagement, business reviews and relationship management.</li> <li>Promote collaboration across Air Freight, Ocean Freight, Customs, Industrial Projects and other products and solutions to maximize cross-selling and end-to-end customer opportunities.</li> <li>Ensure effective use of DHL sales processes, CRM tools, pipeline management and sales effectiveness standards, maintaining high levels of data quality and commercial discipline.</li> <li>Monitor competitor activity, market trends and emerging customer requirements and translate relevant insights into sales actions and business-development opportunities.</li> <li>Lead, motivate and develop the sales organization, setting clear objectives and ensuring individual and team performance against agreed targets.</li> <li>Coach the sales team in customer engagement, solution selling, negotiation, opportunity management and strategic account development, supported by Product and functional experts where appropriate.</li> <li>Build sales capabilities through regular coaching, performance reviews, development plans and succession planning, creating a strong and sustainable sales organization.</li> <li>Recruit and retain high-performing sales talent in cooperation with Human Resources and in accordance with DHL policies and processes.</li> <li>Ensure all commercial activities, proposals, pricing commitments and customer agreements comply with DHL policies, applicable legal and compliance requirements and the relevant Delegation of Authority. Contracts or deviations from standard commercial terms must follow the applicable approval process.</li> <li>Work closely with the Country Management Team and regional sales organization to align sales priorities, share market intelligence and support the overall country business strategy.</li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p>Bachelor’s Degree</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p>More than 10 year</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Thank you for reaching out to us.</p><p><br></p><p>This position is for Kuwaiti nationals in one of the following fields:</p><p>•​​ Interior Design</p><p>•​​ Digital Marketing</p><p>•​​ Sales</p><p><br></p><p>No specific experience is required.</p><p><br></p><p>Employer: A specialized furniture manufacturing company.</p><p><br></p><p>Work Location: The factory in the Amghara area, or the showroom in the Riy area (depending on the job nature).</p><p><br></p><p>Basic Salary: From 250 to 300 K.D.</p><p><br></p><p>To apply, please provide us with the following:</p><p>•​​ Full Name</p><p>•​​ Age</p><p>•​​ The field you wish to work in</p><p>•​​ Educational Qualification</p><p>•​​ CV (with work samples if the specialization is design)</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>•​​ Interior Design</b></p><ol><li>Able to learn to work on Sketchup, Blender, Or something equivalen</li></ol><p><br></p><p><br></p><p><b>•​​ Digital Marketing</b></p><ol><li>Able to use or to learn using marketing tools on Instagram, Google, Wordpress</li></ol><p><br></p><p><br></p><ul><li><b>Sales </b></li></ul><ol><li> Customer interaction</li><li>Negotiation skills</li></ol><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position: </span><span>Director, Centre for Teaching &amp; Learning (CTL)</span><br></p><br> <p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs <br><span>About The American International University</span></p><br> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br> <p>Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching &amp; Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br> <p><span>Department Profile</span></p><br> <p>The Centre for Teaching &amp; Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up.</p><br> <p><span>The CTL carries three interconnected institutional mandates at AIU:</span></p><br> <ol> <li>Faculty Excellence &amp; Development: Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li> <li>Learning Innovation &amp; Digital Education: Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li> <li>Assessment, Accreditation &amp; Institutional&nbsp; Evidence: Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching &amp; Learning Impact Report.</li> </ol> <p><span>Scope of Work</span><br></p><br> <p>The Director of the Centre for Teaching &amp; Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Professional Development</span></p><br> <ul> <li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li> <li>Lead the New Faculty Induction Programme each September a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services</li> <li>Establish and facilitate Faculty Learning Communities peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development</li> <li>Coordinate and manage the peer observation of teaching cycle providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism</li> <li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness functioning as a trusted advisor, not an evaluator</li> <li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty including those with heavy teaching loads, offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li> <li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li> <li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li> </ul> <p>&nbsp;<span>2. </span><span>Instructional Design &amp; Educational Technology</span></p><br> <ul> <li>Lead instructional design support for AIU's academic programmes assisting Deans, Department Chairs, and individual faculty in designing courses that align learning outcomes with instructional activities and assessment methods, regardless of delivery modality</li> <li>Advance AIU's capacity in online and hybrid course design building internal expertise, establishing course quality standards, and ensuring that digital learning experiences are as rigorous and engaging as in-person instruction</li> <li>Coordinate with the CTO and Digital Transformation Office on educational technology adoption evaluating new tools for pedagogical value, training faculty in their use, and ensuring that technology serves learning goals rather than displacing them</li> <li>Develop and maintain a practical institutional policy on the use of Generative AI in teaching and learning balancing innovation with academic integrity, and ensuring that faculty understand how to design assessments that remain valid in an AI-enabled environment</li> <li>Build and maintain the CTL Knowledge Repository a curated collection of teaching resources, case studies, grant outputs, peer observation frameworks, and WASC evidence artefacts available to all AIU faculty and retained as institutional evidence</li> <li>Work collaboratively with the Office of Graduate Studies in developing high-quality graduate teaching and supervision practices.</li> <li>Support the design of microcredentials, executive education and lifelong learning initiatives where appropriate.</li> </ul> <p><span>3. Student Learning Outcomes Assessment Training</span></p><br> <ul> <li>Coordinate AIU's institutional SLO assessment Training, working with the Assessment Coordinator and VPAA to ensure that faculty collect, analyse, and document PLO achievement data each semester using consistent, valid assessment methods</li> <li>Train faculty in SLO/PLO design, assessment method selection, rubric development, and close-the-loop documentation transforming assessment from an administrative requirement into a genuine teaching improvement tool</li> <li>Support the Assessment Coordinator in producing the Annual Institutional Effectiveness Report's teaching and learning section the evidence document that WSCUC requires</li> <li>Maintain CTL records of faculty participation in assessment activities, professional development sessions, and peer observation</li> <li>Conduct an annual Teaching &amp; Learning Impact Report, documenting CTL programme participation rates, faculty satisfaction with CTL services, changes in student learning outcomes attributable to CTL interventions, and grant and award outcomes presented to the VPAA and Faculty Council each May</li> <li>Coordinate workshops on authentic assessment in AI-enabled learning environments.</li> <li>Collaborate with Quality Assurance in analysing institutional trends relating to student achievement and learning outcomes.</li> </ul> <p><span>4. RISE Teaching &amp; Learning Grant Programme Administration</span></p><br> <ul> <li>Administer the AIU Teaching &amp; Learning Grant Program including the Teaching Excellence &amp; Innovation Grant, the Undergraduate Research Integration Grant, and the Annual Award for Innovation in Teaching, managing the annual call for applications, review committee formation, awardee notification, fund disbursement, and completion report collection</li> <li>Mentor the grant recipients through the implementation of their projects, providing consultations, connecting them with relevant expertise, and ensuring their work is disseminated to the broader faculty community</li> <li>Organise the annual CTL Teaching &amp; Learning Forum, AIU's flagship event for sharing teaching innovation, recognising grant recipients and award winners, and building the faculty community around shared commitment to excellence</li> <li>Produce and maintain the CTL website and newsletter as a living resource for faculty, communicating available services, upcoming events, grant opportunities, and teaching resources in a format that invites engagement</li> <li>Identify and apply for external funding opportunities, from Kuwait Foundation for the Advancement of Sciences (KFAS), regional higher education networks, and international foundations, to supplement the RISE grant budget and expand the CTL's programme capacity</li> <li>Promote interdisciplinary educational innovation projects involving multiple Schools.</li> <li>Publish annual summaries of funded projects highlighting institutional impact and transferable good practice.</li> </ul> <p><span>5. Strategic Leadership &amp; Institutional Partnership</span></p><br> <ul> <li>Serve as AIU's institutional voice on teaching and learning, advising the VPAA, Deans, and Faculty Council on evidence-based teaching standards, assessment practices, and faculty development priorities</li> <li>Build and maintain partnerships across AIU's institutional functions, with the ALO for accreditation evidence, with the Assessment Coordinator for SLO cycle management, with the CTO for educational technology, with the Registrar for course quality data, and with Student Affairs for student success initiatives</li> <li>Represent AIU in regional and international teaching and learning networks, including the POD Network, HERDSA, and GCC university teaching and learning forums, building relationships and bringing back best practice that benefits AIU faculty</li> <li>Where a joint academic appointment is agreed, teach one course per year in a relevant discipline or in the scholarship of teaching and learning, maintaining personal credibility as a practising educator and eligibility to participate in Faculty Council</li> <li>Contribute to AIU's WSCUC self-study, addressing faculty development, assessment, and teaching quality providing documented evidence of CTL activity and impact</li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <p>Doctoral degree (PhD or EdD) in Education, Higher Education Pedagogy, Instructional Design, Curriculum and Instruction, Educational Technology, or a closely related discipline required for joint academic appointment eligibility; strongly preferred for the administrative role.</p><br> <p><span>Experience</span></p><br> <ul> <li>Minimum seven (7) years of progressive experience in higher education, with at least three (3) years in a leadership role at a teaching and learning centre, faculty development office, or equivalent institutional function</li> <li>Demonstrated experience leading or managing a Centre for Teaching &amp; Learning, or equivalent institutional function, in a GCC university context</li> <li>Documented experience designing and delivering faculty professional development programmes including workshops, learning communities, peer observation systems, and online development resources for diverse faculty audiences in a multicultural GCC environment</li> <li>Proven experience in instructional design across multiple delivery modalities face-to-face, hybrid, and online with working knowledge of Canvas or equivalent LMS</li> <li>Demonstrated experience with SLO/PLO assessment design, rubric development, and close-the-loop documentation in an accreditation context WASC, AACSB, or comparable quality framework experience is a significant advantage</li> <li>Experience administering faculty development grants or awards managing competitive application processes, review committees, fund disbursement, and outcome reporting</li> <li>Demonstrated experience supporting institutional strategic planning and organisational change within higher education.</li> <li>Experience collaborating with academic quality assurance, accreditation, and institutional effectiveness initiatives.</li> </ul> <p><span>Technical and Pedagogical Knowledge</span></p><br> <ul> <li>Deep, current knowledge of evidence-based pedagogy active learning, inclusive teaching, culturally responsive instruction, universal design for learning, and the scholarship of teaching and learning (SoTL)</li> <li>Proficiency with Canvas (LMS) or equivalent platform both as a course designer and as a platform administrator supporting faculty adoption</li> <li>Working knowledge of educational technology tools relevant to GCC higher education including AI tools for teaching and learning, audience response systems, digital assessment platforms, and collaboration tools</li> <li>Knowledge of WSCUC accreditation standards particularly CFRs 2.3, 2.4, 2.5, 2.8, 2.9, and 3.3 and how CTL evidence maps to self-study requirements</li> <li>Familiarity with the Advance HE Professional Standards Framework (PSF) or equivalent teaching quality framework is an advantage particularly for designing a faculty teaching qualification pathway</li> </ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br> <ul> <li>The credibility to walk into a room of experienced faculty from diverse national and disciplinary backgrounds and be taken seriously not as a trainer, but as a peer colleague who happens to know more about pedagogy than most</li> <li>The cultural intelligence to build trust and engagement in a GCC university where teaching culture, professional norms, and attitudes toward feedback vary significantly</li> <li>Excellent English oral and written communication the ability to write clearly for different audiences, from a workshop handout to a WSCUC self-study section to a newsletter article that faculty actually read</li> <li>Arabic language proficiency is an advantage particularly for engagement with Arabic-speaking Kuwaiti faculty and with external stakeholders including PUC</li> <li>Strong programme management capability the ability to run multiple concurrent programmes (induction, grants, peer observation, forum, website, repository) without dropping any of them</li> <li>Genuine intellectual engagement with teaching the Director of a CTL must be the institution's most enthusiastic advocate for the idea that teaching can always be better, and that better teaching produces better outcomes for students</li> <li>Demonstrated ability to influence institutional culture without direct line authority.</li> <li>Ability to build consensus among academic leaders with differing priorities.</li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li>Prior experience establishing or significantly expanding a CTL at a GCC university candidates who have built something from the ground up are particularly valuable given AIU's founding-director context</li> <li>Fellowship of Advance HE (FHEA) or Senior Fellowship (SFHEA) demonstrating internationally recognised teaching quality credentials that can anchor a faculty teaching qualification pathway at AIU</li> <li>Published research or professional thought leadership on teaching and learning in higher education particularly in GCC or Arab higher education contexts, or in the scholarship of teaching and learning (SoTL)</li> <li>Experience managing AI-related teaching and learning policy including responsible AI use frameworks, assessment design in an AI-enabled environment, and faculty training on generative AI tools</li> <li>Prior experience contributing to a WSCUC, QAA, AACSB, or comparable accreditation self-study in the teaching and learning or faculty development sections providing direct documentation skills that will accelerate AIU's WASC process</li> <li>Familiarity with Kuwait's higher education context PUC requirements, Kuwaiti student characteristics, Kuwait Vision 2035 workforce priorities enabling contextually grounded programme design from day one</li> <li>Experience in curriculum transformation.</li> <li>Experience leading digital transformation.</li> <li>Experience establishing institutional communities of practice.</li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br> <ul> <li>A current curriculum vitae</li> <li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe a faculty development programme or centre initiative you personally designed and led in a GCC university, what was the starting state, what did you build, and how do you know it worked? (2) How do you build trust and engagement with faculty who are sceptical about CTL services, what is your strategy for turning opt-out faculty into advocates? (3) What is your vision for the AIU Centre for Teaching &amp; Learning's role in the WASC accreditation process?</li> <li>A brief teaching philosophy statement (maximum one page) not abstract, but specific: what do you believe about how university faculty learn to teach better, and how does that belief shape what you would do at AIU?</li> <li>Contact details for three professional referees at least two of whom can speak to your centre leadership or faculty development work, and at least one of whom is a faculty member you have supported</li> </ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the VPAA and a teaching and learning strategy presentation to a panel including the VPAA, two Deans, and a Faculty Council representative reflecting the shared governance principles that the CTL Dire</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>(Job Description)</p><p><b>Job Title:</b> Planning &amp; S&amp;OP Manager</p><p><b>Department:</b> Supply Chain</p><p><b>Reports To:</b> Supply Chain Director / Operations Director</p><p>Job Purpose</p><p>Responsible for leading the Sales &amp; Operations Planning (S&amp;OP) process, demand planning, inventory management, procurement planning, and cross-functional collaboration to ensure product availability while optimizing inventory, cost, and service levels.</p><p>Key Responsibilities</p><ul><li>Lead the monthly Sales &amp; Operations Planning (S&amp;OP) process.</li><li>Develop demand forecasts using historical data, sales trends, and business insights.</li><li>Manage inventory planning to maintain optimal stock levels and reduce excess inventory.</li><li>Coordinate supply planning with suppliers and internal stakeholders.</li><li>Oversee purchasing planning for food, non-food items, equipment, and operational supplies.</li><li>Monitor inventory performance and implement initiatives to reduce stock shortages and obsolete inventory.</li><li>Develop and track Supply Chain KPIs, including inventory turnover, forecast accuracy, service level, and stock availability.</li><li>Collaborate with Sales, Operations, Finance, Logistics, and Procurement teams to align business objectives.</li><li>Prepare executive reports and dashboards for senior management.</li><li>Support new store openings by planning equipment, inventory, and procurement requirements.</li><li>Identify opportunities to improve planning processes and supply chain efficiency.</li><li>Manage supplier planning activities and coordinate with logistics providers to ensure timely deliveries.</li><li>Lead process improvement initiatives to optimize inventory costs and operational performance.</li><li>Coach and develop planning team members while monitoring departmental KPIs.</li><li>Ensure compliance with company policies and supply chain procedures.</li><li>Support product launches, promotional campaigns, and seasonal planning activities.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, or related field.</li><li>Master's degree is preferred.</li><li>10+ years of experience in Supply Chain Planning, Inventory Management, Demand Planning, or S&amp;OP.</li><li>Experience in FMCG, Retail, QSR, or Food &amp; Beverage industries.</li><li>Strong knowledge of S&amp;OP, Demand Planning, Supply Planning, Inventory Control, Procurement Planning, and Forecasting.</li><li>Advanced knowledge of ERP systems such as SAP, Oracle Fusion, or similar.</li><li>Advanced Microsoft Excel and reporting skills.</li></ul><p>Core Competencies</p><ul><li>Sales &amp; Operations Planning (S&amp;OP)</li><li>Demand Forecasting</li><li>Supply Planning</li><li>Inventory Management</li><li>Procurement Planning</li><li>Supply Chain Analytics</li><li>KPI Management</li><li>Strategic Planning</li><li>Cross-functional Leadership</li><li>Vendor &amp; Supplier Management</li><li>Process Improvement</li><li>Cost Optimization</li><li>Data Analysis</li><li>Team Leadership</li><li>Stakeholder Management</li><li>Problem Solving</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Technical Skills</p><ul><li>Sales &amp; Operations Planning (S&amp;OP)</li><li>Demand Planning &amp; Forecasting</li><li>Supply Planning</li><li>Inventory Management &amp; Inventory Control</li><li>Procurement &amp; Purchasing</li><li>Supply Chain Management</li><li>Material Requirements Planning (MRP)</li><li>Inventory Optimization</li><li>Demand Forecasting &amp; Analytics</li><li>KPI Development &amp; Performance Monitoring</li><li>Data Analysis &amp; Business Reporting</li><li>Vendor &amp; Supplier Management</li><li>Cost Optimization</li><li>Logistics Coordination</li><li>Import &amp; Export Operations</li><li>New Store Planning</li><li>Product Launch Planning</li><li>ERP Systems (SAP, Oracle Fusion)</li><li>Microsoft Excel (Advanced)</li><li>Microsoft Office Suite</li></ul><p>Soft Skills</p><ul><li>Leadership &amp; Team Management</li><li>Strategic Planning</li><li>Analytical Thinking</li><li>Problem Solving</li><li>Decision Making</li><li>Cross-functional Collaboration</li><li>Communication Skills</li><li>Negotiation Skills</li><li>Stakeholder Management</li><li>Project Management</li><li>Process Improvement</li><li>Time Management</li><li>Change Management</li><li>Continuous Improvement</li><li>Coaching &amp; Team Development</li><li>Attention to Detail</li><li>Adaptability</li><li>Presentation Skills</li><li>Conflict Resolution</li></ul><p><br></p></div>

Job Title: Showroom Sales Associate (Ladies Fashion) Location: Kuwait City, Kuwait Job Type: Full-time<br>About the Role Are you passionate about luxury fashion and delivering an unforgettable shopping experience? We are a premier, high-end clothing store located in the heart of Kuwait City, and we are looking for an elegant, driven, and experienced Sales Associate to join our team. In this role, you will be the face of our brand, acting as a personal stylist and brand ambassador to our exclusive clientele. If you have a keen eye for fashion and a natural talent for client relations, we want to hear from you!<br>Key Responsibilities:- Provide a highly personalized and luxurious shopping experience for every client.- Advise customers on fashion trends, styling, and garment fit.- Build and maintain strong, long-lasting relationships with our VIP clientele.- Process sales transactions accurately using our point-of-sale (POS) software.- Assist in maintaining the pristine visual merchandising and overall presentation of the boutique.<br>What We Are Looking For:- Sales Experience: Proven track record in retail sales, ideally within the luxury fashion or high-end apparel sector.- Exceptional Customer Service: A natural ability to connect with clients, understand their needs, and exceed their expectations.- Highly Presentable: A polished, professional, and sophisticated demeanor that aligns with our luxury brand image.- Computer Literate: Comfortable using POS systems, inventory management software, and basic computer applications.- Location: Currently residing in Kuwait City with transferable residency.- Communication: Excellent verbal communication skills (bilingual in Arabic and English is highly preferred).<br>What We Offer- A competitive salary and attractive commission structure.- A glamorous and inspiring work environment.- Opportunities for professional growth within the luxury retail industry.- Exclusive employee discounts on high-end fashion.<br>How to Apply:Ready to elevate your career in luxury fashion? Apply directly through this Linked In posting.<br>Only shortlisted candidates will be contacted.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Junior Spare Parts Sales Engineer/Executive is responsible for selling a wide range of spare parts for heavy and industrial equipment. The role involves managing and supporting existing clients, identifying new sales opportunities, and expanding the customer base. By providing timely and accurate parts solutions, the Sales Engineer contributes to customer satisfaction and long-term business growth while advancing their own sales career.</p><p>&nbsp;</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Mandatory requirements:-</p><p>&nbsp;</p><ul><li>Locally in Kuwait</li><li>Clear English/Arabic Communication skills</li><li>Mechanical Bachelors Degree&nbsp;</li><li>Experience 2 years or more experience in spare parts sales or after-sales support for heavy and industrial equipment (e.g., construction, material handling, road equipment)</li><li>Strong understanding of mechanical components and spare parts, including engines, hydraulics, filters, undercarriage parts, etc.</li><li><b>Sales Skills-</b>Proven experience in B2B sales, negotiation, and customer relationship management.</li><li><b>Computer Proficiency-</b>Familiarity with ERP systems (like SAP, Oracle, or similar), MS Office, and CRM tools for managing quotations, orders, and customer data.</li><li><b>Must have a valid Kuwait Driving License</b></li><li>Ability to understand technical issues, read part diagrams, and suggest accurate spare parts solutions.</li><li><b>Must have </b>Strong commitment to customer service and responsiveness to inquiries, orders, and after-sales support.</li></ul><p>Kindly acknowledge and confirm.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role</span><p><span>We’re hiring for one of our clients in the <strong>United States, Europe, and the Gulf region</strong> for a <strong>Business Development Director – BPO</strong>. This is a <strong>remote opportunity</strong> for an experienced business development leader with a strong track record in the BPO industry.</span></p><br><p><span>In this role, you’ll lead business development activities across key international markets, focusing on winning new clients, growing revenue, and supporting business expansion.</span></p><br><p><span>You’ll be responsible for driving the full sales cycle and developing new business opportunities for BPO services, including <strong>customer service, technical support, HRO, and Agentic AI support services</strong>, with a focus on the <strong>healthcare, retail, and telecommunications sectors</strong>.</span></p><br><span>Key Responsibilities</span><ul><li><p><span>Develop and execute business development strategies across the United States, Europe, and Gulf markets.</span></p><br></li><li><p><span>Identify, engage, and acquire new clients within the healthcare, retail, and telecommunications sectors.</span></p><br></li><li><p><span>Build and manage a strong pipeline of qualified business opportunities.</span></p><br></li><li><p><span>Manage the full sales cycle, from prospecting and client meetings to proposals, negotiations, and contract signing.</span></p><br></li><li><p><span>Build and maintain strong relationships with senior decision-makers, strategic partners, and prospective clients.</span></p><br></li><li><p><span>Work closely with internal teams to develop tailored BPO solutions, commercial proposals, and pricing.</span></p><br></li><li><p><span>Lead, coach, and manage the business development team to achieve individual and company targets.</span></p><br></li><li><p><span>Maintain accurate sales forecasts, pipeline updates, and business development performance reports.</span></p><br></li><li><p><span>Represent the company at relevant client meetings, conferences, industry events, and networking opportunities.</span></p><br></li><li><p><span>Monitor market trends and identify new opportunities for growth within the BPO and AI-enabled services landscape.</span></p><br></li></ul><span>Requirements</span><ul><li><p><span>Minimum of <strong>10 years of business development experience</strong>, including strong experience within the <strong>BPO industry</strong>.</span></p><br></li><li><p><span>Proven track record of winning new BPO clients and achieving revenue targets.</span></p><br></li><li><p><span>Strong understanding of BPO services, solutions, and commercial models.</span></p><br></li><li><p><span>Experience selling BPO services to clients in the <strong>United States, Europe, and/or the Gulf region</strong>.</span></p><br></li><li><p><span>Strong understanding of market trends, including the growing role of <strong>AI and Agentic AI within the BPO industry</strong>.</span></p><br></li><li><p><span>Previous experience leading or managing a business development or sales team.</span></p><br></li><li><p><span>Excellent communication, presentation, negotiation, and relationship-management skills.</span></p><br></li><li><p><span>Strong ability to engage and influence senior-level stakeholders and decision-makers.</span></p><br></li><li><p><span>Bachelor’s degree in Business, Marketing, or a related field is preferred.</span></p><br></li></ul><span>Preferred Qualifications</span><ul><li><p><span>An established network of potential clients and senior decision-makers within the target markets.</span></p><br></li><li><p><span>Strong connections within the healthcare, retail, or telecommunications industries.</span></p><br></li><li><p><span>Experience selling multiple BPO service lines, including customer service, technical support, HRO, or AI-enabled support services.</span></p><br></li><li><p><span>Experience working across international markets and managing complex enterprise sales cycles.</span></p><br></li><li><p><span>Strong commercial mindset with the ability to identify, develop, and convert high-value business opportunities.</span></p><br></li></ul><span>What We Offer</span><ul><li><p><span>A <strong>remote working opportunity</strong> with exposure to international markets.</span></p><br></li><li><p><span>The opportunity to play a key role in driving business growth across the United States, Europe, and the Gulf region.</span></p><br></li><li><p><span>A senior leadership position with significant ownership of business development strategy and revenue growth.</span></p><br></li><li><p><span>The opportunity to work with evolving BPO solutions, including AI-enabled and Agentic AI support services.</span></p><br></li><li><p><span>A dynamic environment focused on growth, client acquisition, and market expansion.</span></p><br></li></ul><span>Join Our Team</span><p><span>If you’re an experienced <strong>BPO business development leader</strong> with a proven ability to win new clients, build strong commercial relationships, and drive revenue growth across international markets, we’d love to hear from you.</span></p><br><p><span>Apply today and take the next step in leading business development across the <strong>US, Europe, and Gulf markets</strong>.</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Director, Office of Faculty Affairs (OFA) Classification: Director Level Reports To: Vice President for Academic Affairs About The American International University American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction. For more information, visit: www.aiu.edu.kw Department Profile The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty. The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching &amp; Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities. The Office complements but does not replace the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness. The Office carries four interconnected institutional mandates: 1. Faculty Success &amp; Engagement Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support. 2. Academic Career Development &amp; Recognition Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth. 3. Academic Policies &amp; Shared Governance Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development. 4. Institutional Excellence &amp; Faculty Effectiveness Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission. Scope of Work The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance. The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission. The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities. This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities. Key Responsibilities 1. Faculty Success and Academic Engagement Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle. Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty. Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching &amp; Learning. Promote interdisciplinary collaboration among faculty across schools. Develop programmes supporting faculty engagement and institutional belonging. Coordinate faculty networking events, retreats, academic forums, and engagement initiatives. Support faculty wellbeing through collaboration with relevant institutional offices. Facilitate communication between Academic Affairs and faculty. Serve as an accessible resource for faculty seeking guidance on academic policies and procedures. Promote an inclusive, respectful, and collaborative academic culture. Coordinate faculty recognition and appreciation initiatives. Support retention of high-performing faculty through engagement initiatives. Develop institutional faculty engagement and satisfaction surveys.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><ul><li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li><li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above. Associate Professor or Professor preferred.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li><li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li><li>Experience developing and implementing faculty-related academic policies and procedures.</li><li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li><li>Human Resources, and senior administrators.</li><li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li><li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li><li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li></ul><p><strong>Technical and Professional Knowledge</strong></p><ul><li>Comprehensive understanding of faculty affairs administration in higher education.</li><li>Knowledge of academic governance principles and shared governance models.</li><li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li><li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li><li>Understanding of faculty workload models and academic staffing principles.</li><li>Knowledge of faculty lifecycle management from an academic perspective.</li><li>Familiarity with faculty information systems and institutional reporting.</li><li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li><li>Understanding of higher education policy development and institutional governance.</li><li>Familiarity with American-model higher education systems is highly desirable.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li><li>Exceptional interpersonal, communication, and relationship-building skills.</li><li>Strong diplomacy and conflict resolution skills.</li><li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li><li>Excellent organisational, analytical, and project management abilities.</li><li>Ability to facilitate collaboration across multiple academic and administrative units.</li><li>Commitment to shared governance, transparency, fairness, and collegiality.</li><li>Ability to balance institutional priorities with faculty interests.</li><li>Excellent written communication skills, including policy writing and report preparation.</li><li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li><li>Commitment to continuous improvement and evidence-based decision-making.</li><li>Cultural awareness and ability to work effectively within an international university environment.</li><li>High ethical standards, sound judgement, and professional integrity.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li><li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li><li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li><li>Experience working within an American-model university.</li><li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li><li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li><li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li><li>Evidence of scholarly achievement and active engagement in higher education leadership.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Role Name: Sales Support Officer .</strong></p><br> <p><strong>Job Summary:</strong></p><br> <p>Reporting to the Sales Manager, the Sales Coordinator should be able to handle all queries related to sea, air, overland freight for import / export shipments for various customers by following up and arranging required services, routing by coordinating with overseas agents, shipping lines, airlines and customs clearance teams by guiding the team for smooth execution of jobs. Should assist and enable by raising the standards of organizational operations and provide cost effective services.</p><br> <p><strong>Job Responsibilities: </strong></p><br> <ul> <li>Guide the team on day-to-day operations requirements.</li> <li>Update respective customers with shipment status reports on a weekly basis or whenever required.</li> <li>Co-ordinate with stakeholders to resolve any operation issues.</li> <li>Co-ordinate with the vendors to make sure customer’s requirements are fulfilled in timely manner.</li> <li>Coordinate with operation team to assure day to day execution of jobs.</li> <li>To make sure that system is always updated with all the available information and data.</li> <li>To maintain reporting to line manager with ongoing jobs and recommend solutions to streamline the operations.</li> <li>Register new clients in CW1 and update all information about their orders.&nbsp;</li> </ul> <p><strong><span>Candidate Requirements:</span></strong></p><br> <ul> <li><span>Minimum qualification of ‘bachelor’s degree’ with proven work experience in the same position.</span></li> </ul> <ul> <li>3 plus years of experience in a relevant role.</li> <li>Proficient in using Microsoft Office applications including Word, PowerPoint, Excel, Outlook, and ERP systems.</li> <li>Interest and experience in interacting with all levels and departments.</li> <li><span>Well versed with freight forwarding operations of land, air, and sea and all land routes and borders to GCC and relevant Areas and business terminologies and procedures.</span></li> <li><span>Strong organizational skills, detail oriented, and the ability to handle multiple priorities.</span></li> <li><span>Valid Kuwait Driving License shall be considered as additional skill.</span></li> </ul> <p><strong>Education:</strong></p><br> <p>Candidate must have at least a bachelor’s degree.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Technical Sales Consultant – Modern Infrastructure is responsible for driving revenue growth by positioning, designing, and selling ZainTECH's Modern Infrastructure portfolio across enterprise and government customers in Kuwait.<br> Acting as a trusted advisor, the role partners with Account Managers, Presales, Engineering, Delivery, and strategic technology vendors to deliver end-to-end infrastructure solutions that support customers' digital transformation strategies.<br> The role combines strong commercial acumen with deep technical expertise across enterprise compute, virtualization, storage, backup, networking, operating systems, hybrid cloud, infrastructure security, and data center modernization.<br> The Technical Sales Consultant owns the technical sales engagement throughout the opportunity lifecycle from customer discovery and solution strategy to solution positioning, commercial support, vendor engagement, proposal development, technical presentations, proof of concepts, negotiations, and successful handover to delivery.<br> Responsibilities: Business Development &amp; Sales Proactively identify, qualify, develop, and close Modern Infrastructure opportunities across enterprise and government customers.<br> Build and maintain a healthy sales pipeline aligned with revenue, margin, and strategic growth objectives.<br> Develop account and opportunity strategies aligned with customers' business and digital transformation priorities.<br> Position business outcomes, ROI, and Total Cost of Ownership (TCO) rather than product features.<br> Maintain accurate forecasting, opportunity management, and sales governance through Salesforce.<br> Solution Consulting &amp; Technical Engagement Lead customer discovery workshops to understand business objectives, existing environments, technical challenges, and future requirements.<br> Work with Presales and Engineering teams to design end-to-end infrastructure solutions, architectures, BoMs, and commercial proposals.<br> Deliver executive presentations, solution demonstrations, technical workshops, and Proof of Concept (PoC) engagements.<br> Support RFPs, RFIs, technical clarifications, and commercial negotiations.<br> Deliver customer presentations, executive briefings, demonstrations, and proof-of-concept engagements.<br> Modern Infrastructure Solution Expertise Act as the technical sales subject matter expert across servers, enterprise storage, virtualization, HCI, backup &amp; disaster recovery, networking, operating systems, hybrid cloud, and infrastructure security.<br> Maintain strong knowledge of Dell Technologies, VMware by Broadcom, Nutanix, Cisco, Red Hat, Microsoft, Veeam, and related technologies.<br> Identify modernization opportunities including private cloud, Azure Stack HCI, hyperconverged infrastructure, and workload optimization.<br> Networking &amp; Infrastructure Security Position networking solutions supporting enterprise data center environments, including: Cisco Switching &amp; Routing, Data Center Fabrics, LAN/WAN Connectivity Demonstrate strong understanding of infrastructure security, including: Network Segmentation, Firewall Architectures, Secure Access, Infrastructure Protection Collaborate with specialist security teams when positioning integrated infrastructure and cybersecurity solutions.<br> Exposure to Cisco Security, F5, Fortinet, and Palo Alto Networks is highly desirable.<br> Customer &amp; Vendor Management Develop trusted executive relationships with CIOs, IT Directors, Infrastructure Managers, Architects, and Procurement teams.<br> Collaborate with strategic vendors to leverage technical resources, incentives, and joint go-to-market initiatives.<br> Ensure smooth transition of awarded projects to Delivery and Customer Success teams.<br> Market &amp; Business Growth Monitor market trends, competitor strategies, and emerging technologies.<br> Provide market intelligence and customer feedback to Product Management and Leadership.<br> Support portfolio development and new go-to-market initiatives.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Minimum 5 years of enterprise technology sales experience focused on Modern Infrastructure, Data Center, Hybrid Cloud, or Networking.<br> Proven success selling complex enterprise infrastructure solutions.<br> Strong understanding of enterprise architecture, virtualization, storage, networking, cybersecurity fundamentals, and hybrid cloud.<br> Excellent communication, presentation, negotiation, and stakeholder management skills.<br> Experience working with enterprise technology vendors and partner ecosystems.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related discipline.<br> Professional certifications from Dell, HPE, VMware, Nutanix, Cisco, Microsoft, Red Hat, Veeam, or similar vendors are highly desirable.<br> Cloud certifications (Microsoft Azure, AWS, Google Cloud) are highly desirable.<br></span> </div>

<p>Urgent Hiring Kuwait</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 1 year of experience in a 5-star hotel environment</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our culture is fast-paced and ambitious. Our people are our strength and we have a team of diverse, smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey. We are hiring for a Sales advisor. This role will report directly to the Store manager and will own all responsibilities relating to the daily operations of the store. You will be responsible for: Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets. - ATV - inspiring customers across categories and upselling any product. - Conversion - showing exceptional brand awareness and welcoming customers at the store entrance. - UPT - promoting our brand to consumers by inspiring them to purchase more of our products. Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations. Being well groomed by adhering to Eyewa uniform policies and standards. Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers. Educating your peers on how to improve their customer service behaviors by sharing your own experiences. Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same. Executing and maintaining the store's VM standard based on the brand's guidelines. Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges. Maintaining effective customer data management so that brands/stores can build customer loyalty. Performing the opening and closing procedures of the store in accordance with established procedures. Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables. Taking delivery of stock and entering the received stock into the system as soon as it arrives. Communicating with the Store Manager regarding stock availability and specific store requirements. Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom. Conducting and initiating daily stock counts to maintain a balanced inventory report. Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will be: 0-1 years experience in a Retail/ Customer Service / Hospitality environment. Flexibility to work shifts / retail hours Ability to execute store operations, focusing on selected functional areas. Confident communicator who excels in verbal communication. An enthusiastic self-starter with a can-do attitude. Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager. A person who enjoys training new employees and assisting with store onboarding and inductions. Someone who is collaborative, productive and is respectful towards fellow team members. Passionate about learning and seeking ways to improve on a personal and professional level. Arabic speaking is a plus!</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At <b>Kono</b>, we don't just sell furniture; we craft tailored spaces. We are looking for a dedicated, details-oriented <b>Customer Experience &amp; Operations Specialist</b> with solid experience in the <b>Kuwaiti furniture and interior market</b>. The ideal candidate acts as a trusted consultant to our clients, managing the entire journey—from handling bespoke custom orders to overseeing logistics, managing after-sales support, and continuously elevating our service quality.</p><p><b>Key Responsibilities:</b></p><ol><li>Handle incoming customer inquiries for both <b>ready-made items</b> (direct website purchases like tables, chairs, etc.) and <b>customized furniture orders</b>, guiding clients through specifications and closing sales effectively.</li><li>Work closely with local workshops, operational teams, and delivery drivers in Kuwait to coordinate site measurements, production timelines, and delivery schedules efficiently.</li><li>Actively track, troubleshoot, and resolve post-delivery issues or customer complaints with extreme professionalism and a solution-oriented mindset.</li><li>Utilize CRM/POS systems and delivery coordination software to accurately log orders, track shipping statuses, and optimize delivery routes.</li><li>Proactively analyze customer feedback and operational bottlenecks to propose strategies that constantly improve and upgrade Kono's overall service experience.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li><b>Communication &amp; Cultural Alignment:</b> Exceptional verbal and written communication skills with absolute fluency in the <b>Kuwaiti dialect</b> to connect authentically and built trust with local clients.</li><li><b>Kuwait Market Expertise:</b> Proven sales and technical experience within the furniture, kitchen, or interior design industry in Kuwait, with a deep understanding of local client preferences and customs.</li><li><b>Technical Knowledge in Custom Furniture:</b> Solid understanding of furniture customization, custom wardrobes, sizing standards, materials, and interior aesthetics.</li><li><b>Operational &amp; Software Literacy:</b> Proficient in using sales programs, CRM tools, or logistics/delivery coordination platforms.</li><li><b>Problem-Solving &amp; Crisis Management:</b> Exceptional ability to handle high-pressure situations, calm frustrated clients, and resolve logistical challenges smoothly.</li><li><b>Professional Bilingualism:</b> Strong professional proficiency in both Arabic and English with a consultative, client-first approach.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position: </span><span>Director, Office of Faculty Affairs (OFA)</span><br></p><br> <p><span>Classification:</span> &nbsp;Director Level<br><span>Reports To:</span> Vice President for Academic Affairs</p><br> <p><span>About The American International University</span></p><br> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br> <p>Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br> <p>The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty.</p><br> <p>The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching &amp; Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities.</p><br> <p>The Office complements—but does not replace—the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness.</p><br> <p><span>The Office carries four interconnected institutional mandates:</span></p><br> <p><span>1. Faculty Success &amp; Engagement</span></p><br> <p>Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support.</p><br> <p><span>2. Academic Career Development &amp; Recognition</span></p><br> <p>Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth.</p><br> <p><span>3. Academic Policies &amp; Shared Governance</span></p><br> <p>Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development.</p><br> <p><span>4. Institutional Excellence &amp; Faculty Effectiveness</span></p><br> <p>Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission.</p><br> <p><span>Scope of Work</span></p><br> <p>The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance.</p><br> <p>The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission.</p><br> <p>The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities.</p><br> <p>This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Success and Academic Engagement</span></p><br> <ul> <li>Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle.</li> <li>Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty.</li> <li>Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching &amp; Learning.</li> <li>Promote interdisciplinary collaboration among faculty across schools.</li> <li>Develop programmes supporting faculty engagement and institutional belonging.</li> <li>Coordinate faculty networking events, retreats, academic forums, and engagement initiatives.</li> <li>Support faculty wellbeing through collaboration with relevant institutional offices.</li> <li>Facilitate communication between Academic Affairs and faculty.</li> <li>Serve as an accessible resource for faculty seeking guidance on academic policies and procedures.</li> <li>Promote an inclusive, respectful, and collaborative academic culture.</li> <li>Coordinate faculty recognition and appreciation initiatives.</li> <li>Support retention of high-performing faculty through engagement initiatives.</li> <li>Develop institutional faculty engagement and satisfaction surveys.</li> <li>Analyse institutional trends affecting faculty wellbeing and engagement.</li> <li>Coordinate faculty leadership retreats.</li> <li>Coordinate communities of academic practice.</li> <li>Support international faculty transition and integration.</li> <li>Develop faculty wellbeing initiatives.</li> <li>Promote cross-school collaboration.</li> <li>Coordinate annual faculty engagement programmes.</li> </ul> <p><span>2. Academic Policies and Faculty Governance</span></p><br> <ul> <li>Develop, maintain, and periodically review faculty-related academic policies.</li> <li>Maintain the AIU Faculty Handbook.</li> <li>Coordinate policy implementation across all schools.</li> <li>Ensure consistent interpretation and application of faculty academic policies.</li> <li>Support Faculty Council operations.</li> <li>Coordinate faculty committee appointments.</li> <li>Support elections to Faculty Council and other academic committees.</li> <li>Promote shared governance across Academic Affairs.</li> <li>Develop policy guidance documents.</li> <li>Advise Deans and Department Chairs on policy interpretation.</li> <li>Coordinate institutional consultation during policy development.</li> <li>Benchmark policies against international best practice.</li> <li>Review governance structures to ensure effectiveness.</li> <li>Promote faculty participation in institutional decision-making.</li> <li>Maintain the institutional Faculty Policy Repository.</li> <li>Coordinate annual review of the Faculty Handbook.</li> <li>Develop faculty policy guidance notes.</li> <li>Support Faculty Council strategic planning.</li> <li>Coordinate faculty consultations during policy revisions.</li> </ul> <p><span>3. Faculty Career Development and Academic Progression</span></p><br> <ul> <li>Coordinate institutional promotion processes.</li> <li>Coordinate academic rank assignment and review.</li> <li>Coordinate promotion committees.</li> <li>Develop guidance relating to promotion expectations.</li> <li>Coordinate academic leadership development programmes.</li> <li>Identify emerging academic leaders.</li> <li>Support succession planning.</li> <li>Coordinate sabbatical recommendations.</li> <li>Coordinate research leave recommendations.</li> <li>Coordinate distinguished appointments.</li> <li>Coordinate emeritus appointments.</li> <li>Coordinate visiting scholar appointments.</li> <li>Promote continuous academic career development.</li> <li>Monitor institutional promotion outcomes.</li> <li>Benchmark promotion practices internationally.</li> <li>Develop institutional leadership development pathways.</li> <li>Coordinate Department Chair orientation.</li> <li>Support Associate Dean leadership development.</li> <li>Monitor promotion success rates.</li> <li>Support faculty preparing promotion portfolios.</li> </ul> <p><span>4. </span><span>Faculty Academic Excellence</span></p><br> <ul> <li>Collaborate with the Centre for Teaching &amp; Learning regarding faculty development priorities.</li> <li>Identify institutional faculty development needs.</li> <li>Promote excellence in teaching, scholarship, and service.</li> <li>Encourage interdisciplinary collaboration.</li> <li>Promote international academic engagement.</li> <li>Coordinate academic recognition programmes.</li> <li>Promote faculty awards.</li> <li>Encourage innovation in academic practice.</li> <li>Support leadership development.</li> <li>Monitor institutional trends affecting faculty success.</li> <li>Coordinate institutional teaching awards jointly with the Centre for Teaching &amp; Learning.</li> <li>Promote participation in professional associations.</li> <li>Encourage educational innovation.</li> <li>Promote academic leadership development.</li> <li>Support institutional academic excellence initiatives.</li> </ul> <p><span>5. Faculty Recognition and Community Building</span></p><br> <ul> <li>Coordinate annual faculty awards.</li> <li>Develop recognition programmes.</li> <li>Celebrate faculty achievements.</li> <li>Coordinate promotion celebrations.</li> <li>Publicise faculty accomplishments.</li> <li>Support faculty appreciation events.</li> <li>Strengthen institutional culture.</li> <li>Foster collegiality.</li> <li>Promote faculty engagement.</li> <li>Encourage cross-school collaboration.</li> </ul> <p><span>6. Strategic Leadership and Institutional Partnerships</span></p><br> <ul> <li>Advise the VPAA on institutional faculty matters.</li> <li>Collaborate with Human Resources regarding recruitment planning, appointments, onboarding, contracts, and employment-related matters.</li> <li>Collaborate with the Centre for Teaching &amp; Learning regarding faculty development.</li> <li>Collaborate with Graduate Studies regarding graduate supervision and postgraduate faculty support.</li> <li>Collaborate with the Office of Research regarding research development initiatives.</li> <li>Collaborate with the Registrar regarding workload information and academic records.</li> <li>Collaborate with Quality Assurance and the Accreditation Liaison Officer regarding accreditation evidence.</li> <li>Represent AIU externally in matters relating to faculty affairs.</li> <li>Support institutional strategic planning.</li> <li>Lead special projects assigned by the VPAA.</li> <li>Prepare annual reports on faculty affairs.</li> <li>Develop KPIs measuring faculty success and institutional effectiveness.</li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li> <li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above.</li> <li>Associate Professor or Professor preferred.</li> </ul> <p><span>Experience</span></p><br> <ul> <li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li> <li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li> <li>Experience developing and implementing faculty-related academic policies and procedures.</li> <li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li> <li>Human Resources, and senior administrators.</li> <li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li> <li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li> <li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li> </ul> <p><span>Technical and Professional Knowledge</span></p><br> <ul> <li>Comprehensive understanding of faculty affairs administration in higher education.</li> <li>Knowledge of academic governance principles and shared governance models.</li> <li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li> <li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li> <li>Understanding of faculty workload models and academic staffing principles.</li> <li>Knowledge of faculty lifecycle management from an academic perspective.</li> <li>Familiarity with faculty information systems and institutional reporting.</li> <li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li> <li>Understanding of higher education policy development and institutional governance.</li> <li>Familiarity with American-model higher education systems is highly desirable.</li> </ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br> <ul> <li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li> <li>Exceptional interpersonal, communication, and relationship-building skills.</li> <li>Strong diplomacy and conflict resolution skills.</li> <li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li> <li>Excellent organisational, analytical, and project management abilities.</li> <li>Ability to facilitate collaboration across multiple academic and administrative units.</li> <li>Commitment to shared governance, transparency, fairness, and collegiality.</li> <li>Ability to balance institutional priorities with faculty interests.</li> <li>Excellent written communication skills, including policy writing and report preparation.</li> <li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li> <li>Commitment to continuous improvement and evidence-based decision-making.</li> <li>Cultural awareness and ability to work effectively within an international university environment.</li> <li>High ethical standards, sound judgement, and professional integrity.</li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li> <li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li> <li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li> <li>Experience working within an American-model university.</li> <li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li> <li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li> <li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li> <li>Evidence of scholarly achievement and active engagement in higher education leadership.</li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br> <p>1. A current curriculum vitae.</p><br> <p>2. A cover letter (maximum three pages) addressing the following questions:</p><br> <ul> <li>Describe your philosophy of faculty success and explain how an Office of Faculty Affairs contributes to institutional excellence.</li> <li>Describe an initiative you have led that strengthened faculty engagement, academic governance, mentoring, promotion, or faculty development.</li> <li>How would you establish a collaborative relationship between the Office of Faculty Affairs, Human Resources, the Centre for Teaching &amp; Learning, the Office of Graduate Studies, and the Deans to support faculty throughout their academic careers?</li> </ul> <p>3. A statement of leadership philosophy (maximum one page) describing your approach to shared governance, faculty engagement, and academic leadership.</p><br> <p>4. Contact details for three professional referees, including at least two senior academic leaders familiar with your work in academic administration or faculty affairs.</p><br> <p>The selection process will include a structured interview with the Vice President for Academic Affairs and a presentation outlining the candidate's vision for establishing a high-performing Office of Faculty Affairs that supports AIU's RISE Strategy, institutional effectiveness, and WSCUC accreditation.</p><br> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to com</p> </div>