Receptionist Jobs in Kuwait
70 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Receptionist is the first point of contact for clients at Nail Station Salon. The role is responsible for delivering exceptional customer service by welcoming clients, managing appointments, handling inquiries, processing payments, and ensuring the smooth day-to-day operation of the salon reception. The Receptionist plays a key role in creating a warm, professional, and organized experience for every client.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Customer Service</b></p><ul><li>Greet and welcome clients in a friendly and professional manner.</li><li>Ensure every client receives a positive and personalized salon experience.</li><li>Respond promptly to client inquiries via phone, WhatsApp, social media, or in person.</li><li>Handle customer concerns professionally and escalate issues to the Salon Manager when necessary.</li><li>Maintain client confidentiality and professionalism at all times.</li></ul><p><b>Appointment Management</b></p><ul><li>Schedule, confirm, reschedule, and cancel appointments using the salon booking system.</li><li>Coordinate appointments efficiently to maximize therapist utilization.</li><li>Send appointment reminders and follow up on missed appointments.</li><li>Manage walk-in clients while minimizing waiting times.</li></ul><p><b>Reception & Administration</b></p><ul><li>Maintain an organized and welcoming reception area.</li><li>Register new clients and update customer records accurately.</li><li>Answer incoming calls and direct inquiries appropriately.</li><li>Assist with administrative tasks including filing, reports, and daily documentation.</li><li>Coordinate communication between clients and salon staff.</li></ul><p><b>Cashiering & Sales</b></p><ul><li>Process cash, card, and digital payments accurately.</li><li>Balance the cash register and prepare daily sales reports.</li><li>Promote salon services, memberships, packages, and retail products.</li><li>Support upselling and cross-selling opportunities to achieve sales targets.</li><li>Issue invoices and receipts as required.</li></ul><p><b>Operational Support</b></p><ul><li>Monitor appointment flow and communicate schedule changes to technicians.</li><li>Ensure reception supplies are adequately stocked.</li><li>Assist in maintaining salon cleanliness and presentation standards.</li><li>Support promotional campaigns, events, and seasonal offers.</li><li>Perform other duties assigned by management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications: </b></p><ul><li>Previous experience as a Receptionist, Customer Service Representative, or Front Desk Officer, preferably within a salon, spa, beauty, or hospitality environment.</li><li>Experience using appointment booking systems is preferred.</li></ul><p><br></p><p><b>Skills & Competencies</b></p><ul><li>Excellent customer service and interpersonal skills.</li><li>Strong communication skills in English; Arabic is an advantage.</li><li>Professional appearance and positive attitude.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good computer skills (Microsoft Office and appointment/POS systems).</li><li>Cash handling and basic accounting skills.</li><li>Problem-solving and conflict resolution abilities.</li><li>Sales-oriented with the ability to promote services and retail products.</li><li>Team player with a high level of professionalism and reliability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Customer satisfaction and service quality.</li><li>Appointment booking accuracy and schedule utilization.</li><li>Reception response time to calls and messages.</li><li>Client retention and repeat bookings.</li><li>Retail product and service upselling performance.</li><li>Daily cash reconciliation accuracy.</li><li>Attendance, punctuality, and professionalism.</li><li>Accuracy of client records and administrative documentation.</li><li>Compliance with Nail Station Salon policies and service standards.</li></ul><p><br></p><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role The Receptionist is responsible to manage the reception as the first point of contact for the office and provide business operations, administrative support to the FM team s goal to deliver the FM services as per agreement. Assist Staff/Guests needs, and requirements related to facilities and other services being provided as part of the scope. Supports the FM team to successfully deliver the FM services at the site as per agreement. Key Responsibilities Ensure the Reception is covered without fail during working hours Provide Superior Customer Service in all areas & aspects and actively assist to ensure compliance of the Reception SLA s. Maintain security and safety standards as required, ensuring that visitors are recorded in logbook, escorted and contractors do not have access to areas without the appropriate authorization or supervision maintained. Maintain the record of all files and documents and monitor and maintain office supplies inventory. Be fully conversant with the reporting procedures for any non-conformance / incident in relation to H&S and first aid.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or general education degree (GED) and a minimum of two years of related experience and/or training. Proficient computer skills, Knowledgeable in SAP, FMP, Lenel System Experience in FM corporate environment. Customer service skills. Administration skills. Ability to work well under pressure.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>ibis Kuwait Salmiya is a modern economy hotel operated under the Accor hospitality group. Located in the heart of Salmiya, the hotel offers comfortable accommodations for both business and leisure travelers. It features well-equipped guest rooms and suites, dining outlets, meeting facilities, a fitness center, and complimentary Wi-Fi. Conveniently situated near shopping, entertainment, and the city's business district, ibis Kuwait Salmiya is known for delivering quality service, affordability, and a welcoming guest experience</p><br><br>Job Description<br><br><p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Welcome guests and perform check-in/check-out procedures efficiently.</li><li>Manage room reservations, modifications, and cancellations.</li><li>Handle guest requests, inquiries, and complaints professionally.</li><li>Process payments, maintain accurate billing, and issue invoices.</li><li>Answer telephone calls and direct inquiries appropriately.</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li><li>Maintain accurate guest records using the hotel's property management system.</li><li>Provide information about hotel services, facilities, and local attractions.</li><li>Ensure the reception area is clean, organized, and professional at all times.</li><li>Follow hotel policies, safety procedures, and service standards.</li></ul><br>Qualifications<br><br><ul><li>bachelor's degree in Hospitality, Tourism, or a related field preferred.</li><li>Previous experience in front office, reception, or customer service is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Professional appearance and customer-focused attitude.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><br>Additional Information<br><br><ul><li>Local transfer within Kuwait if possible.</li><li>Eligible to work in Kuwait with transferable residency (Article 18), if applicable.</li><li>Available to join immediately or after the required notice period.</li><li>Willing to work flexible shifts, weekends, and public holidays.</li><li>Committed to delivering exceptional guest service and maintaining Accor's hospitality standards.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Welcome guests and perform check-in/check-out procedures efficiently.</li><li>Manage room reservations, modifications, and cancellations.</li><li>Handle guest requests, inquiries, and complaints professionally.</li><li>Process payments, maintain accurate billing, and issue invoices.</li><li>Answer telephone calls and direct inquiries appropriately.</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li><li>Maintain accurate guest records using the hotel's property management system.</li><li>Provide information about hotel services, facilities, and local attractions.</li><li>Ensure the reception area is clean, organized, and professional at all times.</li><li>Follow hotel policies, safety procedures, and service standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>bachelor's degree in Hospitality, Tourism, or a related field preferred.</li><li>Previous experience in front office, reception, or customer service is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Professional appearance and customer-focused attitude.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><p></p></section>
<p><h4>Company description</h4>
<p>Mövenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.</p>
<h4>Job description</h4>
<p>Front office senior receptionist</p>
<p>First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.</p>
<h4>What you will be doing:</h4>
<ul>
<li>Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.</li>
<li>Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.</li>
<li>Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.</li>
<li>Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.</li>
</ul>
<h4>Qualifications</h4>
<p>Your experience and skills include:</p>
<ul>
<li>Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required.</li>
<li>Proficiency with Opera property management system or related hotel management software.</li>
<li>Fluency in English and Arabic; additional languages are a plus.</li>
<li>Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment.</li>
<li>Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently.</li>
<li>Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously.</li>
<li>Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction.</li>
<li>Knowledge of hospitality industry standards, guest service protocols, and front office best practices.</li>
</ul>
<h4>Additional information</h4>
<h4>What is in it for you:</h4>
<ul>
<li>Learning programs through our academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world.</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li>
<li>Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.</li>
</ul>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<p><h4>Company description</h4>
<p>ibis Kuwait Salmiya is a modern economy hotel operated under the Accor hospitality group. Located in the heart of Salmiya, the hotel offers comfortable accommodations for both business and leisure travelers. It features well-equipped guest rooms and suites, dining outlets, meeting facilities, a fitness center, and complimentary Wi-Fi. Conveniently situated near shopping, entertainment, and the city's business district, ibis Kuwait Salmiya is known for delivering quality service, affordability, and a welcoming guest experience.</p>
<h4>Job description</h4>
<p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Welcome guests and perform check-in/check-out procedures efficiently.</li>
<li>Manage room reservations, modifications, and cancellations.</li>
<li>Handle guest requests, inquiries, and complaints professionally.</li>
<li>Process payments, maintain accurate billing, and issue invoices.</li>
<li>Answer telephone calls and direct inquiries appropriately.</li>
<li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li>
<li>Maintain accurate guest records using the hotel's property management system.</li>
<li>Provide information about hotel services, facilities, and local attractions.</li>
<li>Ensure the reception area is clean, organized, and professional at all times.</li>
<li>Follow hotel policies, safety procedures, and service standards.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in hospitality, tourism, or a related field preferred.</li>
<li>Previous experience in front office, reception, or customer service is an advantage.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li>
<li>Ability to multitask and work efficiently in a fast-paced environment.</li>
<li>Professional appearance and customer-focused attitude.</li>
<li>Flexibility to work shifts, including weekends and public holidays.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Local transfer within Kuwait if possible.</li>
<li>Eligible to work in Kuwait with transferable residency (Article 18), if applicable.</li>
<li>Available to join immediately or after the required notice period.</li>
<li>Willing to work flexible shifts, weekends, and public holidays.</li>
<li>Committed to delivering exceptional guest service and maintaining Accor's hospitality standards.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p><p>Key Responsibilities:</p><ul><li>Welcome guests and perform check-in/check-out procedures efficiently.</li><li>Manage room reservations, modifications, and cancellations.</li><li>Handle guest requests, inquiries, and complaints professionally.</li><li>Process payments, maintain accurate billing, and issue invoices.</li><li>Answer telephone calls and direct inquiries appropriately.</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li><li>Maintain accurate guest records using the hotel's property management system.</li><li>Provide information about hotel services, facilities, and local attractions.</li><li>Ensure the reception area is clean, organized, and professional at all times.</li><li>Follow hotel policies, safety procedures, and service standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality, Tourism, or a related field preferred.</li><li>Previous experience in front office, reception, or customer service is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Professional appearance and customer-focused attitude.</li><li>Flexibility to work shifts, including weekends and public holidays.</li><li>Local transfer within Kuwait if possible.</li><li>Eligible to work in Kuwait with transferable residency (Article 18), if applicable.</li><li>Available to join immediately or after the required notice period.</li><li>Willing to work flexible shifts, weekends, and public holidays.</li><li>Committed to delivering exceptional guest service and maintaining Accor's hospitality standards.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Mövenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.</p><br><br>Job Description<br><br><p><u><strong>Front Office Senior Receptionist </strong></u></p><br><p>First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.</p><br><p><u><strong>What you will be doing:</strong></u></p><br><ul><li>Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.</li><li>Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.</li><li>Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.</li><li>Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required</li><li>Proficiency with Opera property management system or related hotel management software</li><li>Fluency in English and Arabic; additional languages are a plus</li><li>Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment</li><li>Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently</li><li>Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously</li><li>Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction</li><li>Knowledge of hospitality industry standards, guest service protocols, and front office best practices</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><p>· Learning programs through our Academies.</p><br><p>· Opportunity to develop your talent and grow within your property and across the world!</p><br><p>· Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</p><br><p>· Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.</p><br><p><strong>Our commitment to Diversity & Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ </p><br><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are looking for a professional and customer-focused Receptionist to join our FMCG company in Sabhan, Kuwait. The ideal candidate will be responsible for managing front desk operations, handling communications, and providing administrative support to ensure smooth office operations.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><ul><li>Greet and assist visitors professionally.</li><li>Answer and direct incoming calls and inquiries.</li><li>Maintain a clean and organized reception area.</li><li>Schedule appointments and coordinate meetings.</li><li>Perform administrative tasks such as data entry, filing, and record maintenance.</li><li>Manage incoming/outgoing mail, packages, and deliveries.</li><li>Assist with employee onboarding and HR-related administrative tasks.</li><li>Ensure compliance with company policies and office procedures.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Minimum <b>2 years of experience</b> in a Receptionist, Front Desk, or Administrative role.</li><li><b>Female candidates only.</b></li><li><b>Arabic and English proficiency is mandatory</b> (spoken and written).</li><li>Transferable residency preferred. <b>Residency transfer will be processed after successful completion of the probation period.</b></li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook).</li><li>Customer-service oriented with a professional appearance and attitude.</li><li>Strong attention to detail and accuracy in documentation.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are excited to announce an opening for an Admin Secretary Receptionist in Hawali, Kuwait. This role is integral to our operations, serving as the first point of contact for clients and visitors while ensuring that the office runs efficiently. You will be the face of our organization, and your role will involve managing a variety of administrative tasks that are essential to our success. Your ability to juggle multiple responsibilities while maintaining a friendly and professional demeanor will be key to thriving in this position.</p><p>This role offers a unique opportunity to develop your administrative skills and gain experience in a supportive environment. We value continuous learning and provide various training programs to help you enhance your skill set. You will work closely with a dedicated team that fosters collaboration and innovation, where your contributions will be recognized and appreciated. This position is perfect for someone who is looking for a career in administration and reception, with ample opportunities for growth and advancement.</p><p>As you grow in your role, you will find numerous pathways for career progression within our organization. We believe in promoting from within and equipping our employees with the resources they need to excel. If you are an enthusiastic individual with a passion for providing exceptional support and administrative assistance, we invite you to apply and join our vibrant team.</p><p><b>Responsibilities:</b></p><ol><li>Manage the front desk operations, greeting clients and visitors with warmth and professionalism, ensuring they feel welcome and valued from the moment they arrive.</li><li>Handle incoming calls and emails efficiently, directing inquiries to the appropriate departments and ensuring timely responses to maintain high customer service standards.</li><li>Coordinate and schedule appointments, meetings, and events, utilizing calendar management tools to optimize the availability of staff and resources effectively.</li><li>Assist in processing invoices, ensuring accuracy and timely payments while maintaining organized financial records for easy access and review.</li><li>Support the team as an administrative HR assistant, assisting with onboarding processes and maintaining employee records to streamline HR operations.</li><li>Maintain an organized filing system for both electronic and physical documents, ensuring that all records are easily accessible and up to date for team use.</li><li>Participate in preparing reports and presentations, using Microsoft Office Suite and Google to compile data and create visually appealing documents for internal and external use.</li><li>Collaborate with cross-functional teams on special projects, leveraging your organizational skills to contribute to successful outcomes and initiatives.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Excellent verbal and written communication skills are essential for effective interaction with clients and team members.</li><li>Strong organizational abilities to manage multiple tasks and prioritize effectively in a busy office environment.</li><li>Proficiency in Canva, Microsoft Office Suite, including Word, Excel, and PowerPoint, to create documents and presentations.</li><li>Customer service orientation, demonstrating a friendly and professional demeanor at all times.</li><li>Attention to detail to ensure accuracy in documentation and correspondence.</li><li>Ability to work independently and as part of a team, demonstrating flexibility and adaptability to changing priorities.</li><li>Familiarity with office management systems and procedures, contributing to the overall efficiency of the workplace.</li></ul></div>
<p><strong>Job Responsibilities:</strong></p><ul><li>Answering and directing incoming phone calls promptly and professionally.</li><li>Keeping up-to-date with the company’s services, products, and promotions to effectively assist and encourage clients.</li><li>Attending queries and notifying appropriate personnel of visitor arrivals.</li><li>Coordinating mail distribution and handling incoming and outgoing courier services.</li><li>Handling client inquiries through phone calls, WhatsApp, and social media platforms professionally and efficiently.</li><li>Other front desk reception duties include providing information about the company and its services, and directing visitors to the appropriate individuals or departments.</li></ul><p> </p><p><strong>Qualifications & Requirements:</strong></p><ul><li>Previous experience in the medical sector or in a similar role is preferred.</li><li>Knowledge of medical terminology and experience in medical office or clinic settings.</li><li>Ability to maintain patient and client confidentiality.</li><li>Strong organizational, multitasking, and attention to detail skills.</li><li>Excellent interpersonal, communication, and customer service skills.</li><li>Ability to work flexible shifts.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Requirements:</b></p>
<ul>
<li>Previous hotel experience is a must</li>
<li>Transferable Visa 18</li>
<li>Immediate joining preferred</li>
<li>Good communication skills and professional appearance</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous hotel experience is a must<br>Transferable Visa 18<br>Immediate joining preferred<br>Good communication skills and professional appearance</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>A <b>Patient Coordinator</b> serves as the primary point of contact for patients, ensuring a seamless experience by coordinating appointments, facilitating communication between patients and healthcare providers, managing administrative processes, and supporting continuity of care.</p><p><br></p><p><b>1. Patient Registration and Reception</b></p><ul><li>Welcome and register patients upon arrival. </li><li>Verify patient identity, demographic information, and insurance details. </li><li>Create and maintain accurate patient records. </li><li>Obtain required consent forms and documentation. </li></ul><p><b>2. Appointment Scheduling and Coordination</b></p><ul><li>Schedule, confirm, reschedule, and cancel patient appointments. </li><li>Coordinate appointments with physicians, specialists, and diagnostic services. </li><li>Manage provider schedules to optimize clinic efficiency. </li><li>Send appointment reminders and follow up on missed appointments. </li></ul><p><b>3. Patient Communication</b></p><ul><li>Serve as the primary contact for patient inquiries via phone, email, or in person. </li><li>Provide information regarding clinic services, appointment preparation, and follow-up care. </li><li>Communicate test schedules, referrals, and treatment plans as directed by healthcare providers. </li><li>Escalate urgent patient concerns to the appropriate clinical staff. </li></ul><p><b>4. Care Coordination</b></p><ul><li>Coordinate referrals to specialists, laboratories, imaging centers, and other healthcare providers. </li><li>Assist patients in navigating the healthcare system and accessing required services. </li><li>Facilitate continuity of care between departments and external providers. </li><li>Track referrals and follow-up appointments. </li></ul><p><b>5. Insurance and Billing Support</b></p><ul><li>Verify insurance eligibility and coverage. </li><li>Obtain prior authorizations when required. </li><li>Assist patients with billing inquiries and payment procedures. </li><li>Coordinate with finance and insurance teams to resolve coverage issues. </li></ul><p><b>6. Medical Records Management</b></p><ul><li>Maintain accurate and confidential patient records. </li><li>Ensure documentation is complete and updated in the electronic medical record (EMR) system. </li><li>Process requests for medical records in accordance with privacy regulations. </li></ul><p><b>7. Administrative Support</b></p><ul><li>Prepare daily clinic schedules. </li><li>Coordinate physician calendars and clinic resources. </li><li>Maintain office supplies and administrative documentation. </li><li>Generate reports as required by management. </li></ul><p><b>8. Patient Experience and Customer Service</b></p><ul><li>Address patient concerns and complaints professionally. </li><li>Promote a positive patient experience through excellent customer service. </li><li>Support patient satisfaction initiatives. </li><li>Ensure confidentiality and respect for patient privacy. </li></ul><p><b>9. Compliance and Quality Assurance</b></p><ul><li>Ensure compliance with organizational policies, confidentiality requirements, and healthcare regulations. </li><li>Participate in quality improvement initiatives. </li><li>Maintain accurate documentation and administrative records. </li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Education & Qualification</b></p><ul><li>Diploma or bachelor’s degree in healthcare administration, Business Administration, Medical Office Administration, or a related field. </li><li>Additional certification in medical administration, customer service, or healthcare coordination is an advantage. </li><li>Proficiency in Microsoft Office applications and Electronic Medical Record (EMR) systems.</li><li>2–3 years of experience in a healthcare, hospital, or clinic setting, preferably in patient coordination, medical reception, or healthcare administration. </li><li>Experience scheduling appointments and coordinating patient services. </li><li>Experience working with insurance verification and prior authorization processes. </li><li>Familiarity with medical terminology and healthcare workflows. </li><li>Experience using EMR systems and patient scheduling software. </li><li>Strong customer service and communication skills. </li><li>Ability to manage multiple priorities in a fast-paced clinical environment.</li></ul><p><br></p><p><b>Key Competencies:</b></p><ul><li>Excellent interpersonal and communication skills. Strong organizational and time-management abilities.</li><li>Customer service orientation. </li><li>Attention to detail and accuracy. </li><li>Ability to maintain confidentiality and professionalism. </li><li>Problem-solving and conflict resolution skills. </li><li>Proficiency in EMR systems and Microsoft Office applications. </li><li>Ability to work collaboratively within a multidisciplinary healthcare team.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><strong>Key Responsibilities:</strong></p><br><p><strong>Guest Experience</strong></p><br><ul><li>Welcome all members and guests in a warm, professional, and engaging manner.</li><li>Deliver a seamless arrival and departure experience while ensuring IHG service standards are consistently met.</li><li>Handle guest enquiries, complaints, and service recovery promptly and professionally.</li><li>Build strong relationships with regular members and hotel guests to encourage loyalty and repeat business.</li><li>Ensure guest privacy and confidentiality are maintained at all times.</li></ul><p><strong>Sales & Membership</strong></p><br><ul><li>Drive monthly membership sales and revenue targets.</li><li>Promote health club memberships, fitness programs, personal training sessions, swimming lessons, and retail products.</li><li>Conduct club tours for prospective members and explain available facilities and membership options.</li><li>Upsell hotel wellness packages and seasonal promotions.</li><li>Maintain an active database of membership enquiries and conduct follow-up calls to maximize conversions.</li><li>Prepare membership contracts and ensure all documentation is complete and accurate.</li></ul><p><strong>Operations</strong></p><br><ul><li>Supervise the day-to-day operation of the Health Club reception.</li><li>Ensure accurate cashiering, billing, membership processing, and daily revenue reconciliation.</li><li>Monitor booking schedules for personal training, classes, and wellness services.</li><li>Maintain adequate stock of towels, guest amenities, retail items, and office supplies.</li><li>Coordinate with Housekeeping and Engineering to maintain facility cleanliness and equipment functionality.</li><li>Ensure all health club areas comply with IHG brand standards, hygiene, and safety requirements.</li></ul><p><strong>Team Leadership</strong></p><br><ul><li>Supervise, coach, and motivate the reception team.</li><li>Prepare staff schedules to ensure adequate coverage.</li><li>Conduct daily briefings and communicate promotions, occupancy forecasts, and operational updates.</li><li>Monitor colleague performance and provide ongoing coaching and development.</li><li>Support onboarding and training of new colleagues.</li></ul><p><strong>Administration</strong></p><br><ul><li>Prepare daily, weekly, and monthly operational and sales reports.</li><li>Monitor membership renewals and retention rates.</li><li>Maintain accurate guest profiles and membership records.</li><li>Ensure compliance with hotel policies, cash handling procedures, and data privacy requirements.</li></ul><p><strong>Day-to-Day Tasks</strong></p><br><ul><li>Open and inspect the Health Club reception before operation.</li><li>Conduct daily briefing with reception colleagues.</li><li>Check facility cleanliness and readiness with Housekeeping and Engineering.</li><li>Welcome members and hotel guests throughout the day.</li><li>Process check-ins, memberships, renewals, and payments.</li><li>Respond to telephone calls, emails, and online enquiries.</li><li>Conduct facility tours for prospective members.</li><li>Promote memberships, wellness packages, and retail products.</li><li>Coordinate bookings for personal training sessions and fitness classes.</li><li>Resolve guest concerns promptly and professionally.</li><li>Monitor daily attendance and facility usage.</li><li>Verify cash float, prepare cashier reports, and reconcile transactions.</li><li>Update membership database and sales tracker.</li><li>Follow up with membership leads and expiring memberships.</li><li>Prepare shift handover notes.</li><li>Ensure reception, lobby, and fitness areas remain clean and presentable.</li><li>Complete end-of-day reports and secure all cash and documentation.</li></ul><p><strong>Qualifications</strong></p><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Business Administration, Recreation Management, Sports Science, or a related field.</li><li>Minimum 2–3 years' experience in a hotel Health Club, Spa, Recreation, or Fitness Centre.</li><li>At least 1 year in a supervisory or team leadership role.</li><li>Previous experience in membership sales or customer relationship management is highly preferred.</li><li>Experience with hotel PMS and Microsoft Office applications.</li><li>CPR and First Aid certification is an advantage.</li></ul><p><strong>Skills & Competencies</strong></p><br><ul><li>Excellent guest service and interpersonal skills.</li><li>Strong sales, negotiation, and closing abilities.</li><li>Leadership and team development.</li><li>Commercial awareness with a results-driven mindset.</li><li>Cash handling and financial accountability.</li><li>Effective communication in English; additional languages are an advantage.</li><li>Problem-solving and conflict resolution.</li><li>Strong organizational and multitasking skills.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Professional grooming and presentation consistent with IHG brand standards.</li></ul><p><strong>What We Offer</strong></p><br><p>At IHG Hotels & Resorts, we believe in empowering our colleagues to grow, succeed, and belong. We offer a supportive and inclusive workplace, competitive compensation and benefits, learning and development opportunities, global career mobility, and the chance to be part of a team committed to delivering <strong>True Hospitality for Good</strong> every day.</p><br><br><br><br><br><br><br><br><br><br> </div>
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<p>Job description</p><p><br></p><p>We are seeking a highly organized and proactive Administrative Assistant to join our dynamic team at our front desk in Sharq, Kuwait. As a pivotal member of our healthcare services organization, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. The ideal candidate will possess strong communication skills, attention to detail, and a passion for helping others. In this role, you will manage a variety of administrative tasks that contribute to the smooth operation of our front desk, ensuring that our clients feel welcomed and valued.</p><p><br></p><p><b>Responsibilities:</b></p><ol><li>Greet and assist clients and visitors in a friendly and professional manner, ensuring a positive first impression.</li><li>Answer phone calls and emails, directing inquiries to the appropriate departments and providing accurate information.</li><li>Manage appointment scheduling for clients, coordinating with healthcare professionals to optimize time management and patient flow.</li><li>Maintain an organized and efficient front desk area, including managing supplies and ensuring a tidy environment.</li><li>Handle administrative tasks such as filing, data entry, and maintaining client records in accordance with confidentiality standards.</li><li>Assist in the preparation of reports and documentation as needed, ensuring accuracy and timeliness.</li><li>Collaborate with other team members to support various projects and initiatives that enhance client services.</li><li>Monitor and manage client feedback, addressing concerns promptly and effectively to improve service quality.</li><li>Participate in training and development opportunities to enhance your skills and contribute to the overall success of the organization.</li><li>Perform additional duties as assigned by management to support operational needs.</li></ol><p><br></p><p><b><span></span>Preferred Candidate:</b></p><ol><li>Strong interpersonal skills with the ability to communicate effectively with diverse individuals.</li><li>Detail-oriented and highly organized, with the ability to manage multiple tasks simultaneously.</li><li>Proficient in Microsoft Office Suite and comfortable with various office software and technology.</li><li>Experience in a healthcare or customer service environment is preferred, demonstrating familiarity with client interactions.</li><li>Ability to work independently and as part of a team, showing initiative and a positive attitude.</li><li>Demonstrated problem-solving skills and the ability to remain calm under pressure.</li><li>Flexible and adaptable to changing priorities and responsibilities.</li><li>Strong work ethic and a commitment to maintaining confidentiality and professionalism.</li><li>Willingness to learn and grow within the organization, contributing to a collaborative team environment.</li><li>Fluency in both English and Arabic is a plus, enhancing communication with a broader client base.</li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li><b>Communication Skills:</b> Excellent verbal and written communication skills are essential for interacting with clients, colleagues, and healthcare professionals effectively.</li><li><b>Organizational Skills:</b> Strong organizational abilities are necessary to manage multiple tasks, appointments, and administrative duties efficiently.</li><li><b>Customer Service:</b> A commitment to providing exceptional customer service, with a focus on client satisfaction and relationship-building.</li><li><b>Technical Proficiency:</b> Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office management software to streamline administrative processes.</li><li><b>Time Management:</b> The ability to prioritize tasks and manage time effectively to ensure smooth operations at the front desk.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.</p><p>What you will be doing:</p><ul><li>Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service</li><li>Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests</li><li>Ensure employees are informed daily about priorities to personalize service</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your experience and skills include:</p><ul><li>Service focused personality is essential</li><li>Previous experience in a similar leadership role is an asset</li><li>Prior experience working with Opera or a related system</li><li>Strong interpersonal and problem solving abilities and the ability to lead by example</li></ul><p></p></section>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><u><b>What You Will Do</b></u></p><br><br><ul><li><p>Greet members and guests warmly, ensuring they feel welcomed and properly oriented to the locker room and spa facilities.</p><br><br></li><li><p>Assist guests with their appointments and respond promptly and professionally to all interactions, ensuring maximum comfort and satisfaction.</p><br><br></li><li><p>Maintain a clean, organized, and well-stocked locker room at all times, replenishing amenities as needed.</p><br><br></li><li><p>Collect and remove used towels, robes, and other items left behind to maintain a tidy environment.</p><br><br></li><li><p>Ensure cleanliness and hygiene in all spa areas, including steam rooms, hot tubs, showers, and locker areas.</p><br><br></li><li><p>Adhere to and enforce all locker room policies, etiquette, and safety standards.</p><br><br></li><li><p>Uphold the Four Seasons’ commitment to excellence by providing genuine, anticipatory, and personalized service.</p><br><br></li></ul><br><p><u><b>What You Bring</b></u></p><br><br><ul><li><p>Minimum 1-2 years of experience in a similar role within a five-star hotel or resort.</p><br><br></li><li><p>Proficiency in spoken and written English; additional languages are an advantage.</p><br><br></li><li><p>A positive attitude, eagerness to learn, and commitment to delivering exceptional service.</p><br><br></li><li><p>Flexibility to work varied shifts, including weekends, holidays, and overtime, based on operational needs.</p><br><br></li><li><p>A strong team player who thrives in a collaborative environment.</p><br><br></li></ul><br><p><u><b>What We Offer</b></u></p><br><br><ul><li><p>Full board shared living accommodation in high quality, well-resourced staff housing.</p><br><br></li><li><p>Complimentary stays at Four Seasons Hotels worldwide.</p><br><br></li><li><p>Paid annual home leave tickets.</p><br><br></li><li><p>Quality employee meals.</p><br><br></li><li><p>Complimentary transportation to and from work.</p><br><br></li><li><p>Regular social and sporting events.</p><br><br></li><li><p>Free Wi-Fi in staff accommodation and transportation buses.</p><br><br></li></ul><br><p><u><b>Work Authorization</b></u></p><br><br><p>The Hotel will apply for work authorization for the successful candidate.</p><br><br><br><p>We look forward to receiving your application and welcoming you to the Four Seasons family.</p><br><br><br><br><br><br><br> </div>