Operation Manager Jobs in Kuwait
1224 Jobs Found
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor closed circuit televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p>
<p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
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<p><b>Overview of the role</b></p><p>The Assistant Store Manager is responsible for selling floor leadership, overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, maintaining the store standards on the selling floor and stockroom, and acts as second in command, assisting the store manager in the overall running of an individual store.</p><p><b> </b></p><p><b>What you will do</b></p><p> </p><p><b>People Development / HR</b></p><ul><li>Leads by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience</li></ul><p><b>Drive Sales & Profitability</b></p><ul><li>Meets or exceeds profitability expectations for the store in sales, payroll, shrink and conversion</li><li>Executes strategies to maximize store sales and control expenses</li></ul><p><b>Operational Effectiveness</b></p><ul><li>Controls company assets by meeting all loss prevention measures (consistent management of inventory, in- and out-bound stock movements, sales, returns, exchange, store maintenance, etc.)</li><li>Executes and complies with all company policies and store procedures</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><ul><li>Previous managerial experience in retail, with a proven track record of sales and profitability achievement.</li><li>Effective communication and interpersonal skills to effectively engage with team members at all levels, Good English skills.</li><li>Demonstrated commitment to putting the customer first, Ability to resolve customer issues, and deliver outstanding service.</li><li>Strong organizational and problem-solving skills to manage complex operational challenges effectively.</li></ul><p><b> </b></p><p><b>What equips you for the role</b></p><p> </p><p><b>Qualifications & Experience:</b></p><p><b>Minimum Qualifications and Knowledge:</b></p><p>High school education or equivalent preferred</p><p><b> </b></p><p><b>Minimum Experience:</b></p><p>Minimum two years Senior Sales Associate experience with a proven track record for driving sales and profit results and training and developing a team of individuals</p><p><b> </b></p><p><b>Job-Specific Skills: </b> </p><ul><li>Good command of business English (written and verbal)</li><li>Good computer skills (Outlook, Excel & SAP) and detailed report analysis skills</li><li>Strong level of numeracy & literacy</li><li>Some heavy lifting</li><li>Scheduled shifts may require standing for a minimum of eight hours</li></ul><p> </p><p><b>Behavioral Competencies:</b></p><ul><li>Strong analytical and time management skills.</li><li>Excellent customer service.</li><li>Good communication skills</li><li>Collaborative teamwork approach.</li><li>Proficiency in managing processes and reporting.</li></ul><p><br></p></div>
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<p>Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.The Rider Engagement team sits within Rider Operations and is responsible for delivering a market-leading proposition for the Kuwait rider fleet. The team focuses on improving rider experience, engagement, and retention through initiatives such as rider communications, in-person events, perks and partnerships, intel gathering & reporting.</p><br><br>
<p>We’re looking for a <strong>Rider Engagement Associate – 9 Months Maternity Cover</strong> to join our ME Rider Operations team. The Rider Engagement Associate (Maternity Cover) will be responsible for leading rider engagement initiatives and campaigns end-to-end across Kuwait. The role will own the planning, coordination, budgeting, execution, and reporting of engagement activities that improve rider experience and strengthen Deliveroo’s relationship with its rider fleet. The candidate will report directly to the Middle East Rider Engagement Manager.</p><br><br>
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<strong>What You’ll Be Doing</strong>
<p>Here’s what your day-to-day might look like:</p><br><br>
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<p>Lead the planning, budgeting and execution of rider engagement events and initiatives throughout the year, including seasonal activations and in-person rider activities and events.</p><br><br>
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<p>Develop and execute rider communications across multiple channels to drive awareness, participation, and engagement for various initiatives.</p><br><br>
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<p>Own rider reporting and intel gathering, including running surveys and focus groups, aiming to share insights on industry trends or rider pain points with stakeholders.</p><br><br>
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<p>Partner with Operations and other internal teams to support the rollout of rider-focused initiatives and programmes.</p><br><br>
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<p>Track and evaluate the performance of engagement campaigns, communications, and events using relevant metrics (e.g. rider satisfaction surveys and redemption rates).</p><br><br>
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<p>Identify and pursue impactful rider benefit partnerships (e.g. grocers, restaurants, and bike service shops) to strengthen Deliveroo’s non-monetary rider proposition in Kuwait.</p><br><br>
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<p>Build strong relationships with riders and act as a voice of the rider within the business.</p><br><br>
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<strong>What You’ll Need to Thrive</strong>
<p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><br><br>
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<p>1–3 years of experience in Operations, Partnerships, Sales, Marketing & Community Engagement.</p><br><br>
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<p>Bachelor’s degree in Business, Marketing, Communications, or a related field.</p><br><br>
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<p>Strong written and verbal communication skills in English (Arabic/Hindi/Urdu is a plus).</p><br><br>
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<p>Hands-on and proactive, demonstrating the ability to take initiative and drive projects forward independently.</p><br><br>
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<p>Experience coordinating events, workshops, or engagement initiatives is a plus.</p><br><br>
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<p>Proficient in Google Workspace tools and Excel/Sheets, with experience in Canva or similar design tools as a plus.</p><br><br>
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<p>Available to join on a 12-month fixed-term contract and commit to the full duration of the maternity cover.</p><br><br>
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<strong>Why Join Us?</strong>
<p>At Deliveroo, You’ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That’s Constantly Evolving. We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To</p><br><br>
<p><strong>? Make a visible impact every day<br></strong>Your work directly improves experiences for customers, partners and riders.</p><br><br>
<p><strong>? Learn fast in an entrepreneurial environment<br></strong>Work close to the market with autonomy, pace and real responsibility.</p><br><br>
<p><strong>? Build a career, not just a role<br></strong>Stretch yourself, develop new skills and grow as the business evolves.</p><br><br>
<p><strong>? Deliver together in an inclusive culture<br></strong>Collaborative, values-driven teams that support how you work best.</p><br><br>
<p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.</p><br><br>
<strong>Our Global Structure</strong>
<p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br>
<strong>Diversity, Equity and Inclusion</strong>
<p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br>
<p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br>
<p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br>
<p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br>
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<p>This is a full-time, on-site role for a Digital Marketing Executive based in Kuwait. You'll be the digital marketing engine for our entire group, reporting to the Group Marketing Manager. You'll own paid media, web performance, analytics, and CRM across:</p><p>Trampo in Kuwait, UAE, and Oman</p><p>This is a hands-on role for someone who actually wants to build campaigns, not just oversee them. You'll work closely with brand leads in each market while owning the digital function group-wide.</p><p>What You'll Do</p><ul><li>Plan, launch, and optimize paid campaigns across Meta, Google, TikTok, and emerging platforms</li><li>Own performance reporting across all brands and markets, including weekly and monthly reporting to leadership</li><li>Manage tracking infrastructure including Meta Pixel, Conversions API, GA4, and Google Tag Manager</li><li>Own conversion rate optimisation on our websites</li><li>Build and execute CRM and email marketing campaigns to drive repeat visits</li><li>Manage influencer and barter campaign budgets and ROI tracking</li><li>Coordinate with brand executives on campaign briefs, creative requirements, and launch timelines</li><li>Stay ahead of digital trends across GCC entertainment and family leisure sectors</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>What we're looking for</p><ul><li>3 to 5 years of digital marketing experience, ideally in retail, F&B, entertainment, or e-commerce</li><li>Proven track record running paid campaigns on Meta and Google with budgets you can speak to</li><li>Strong analytical mindset with hands-on GA4 and Meta Ads Manager experience</li><li>Comfortable with technical setup including pixel implementation, conversion tracking, and basic GTM work</li><li>Experience marketing in GCC markets, with understanding of Kuwait, UAE, or Oman consumer behaviour</li><li>Excellent English communication, Arabic is a strong plus</li><li>Self-starter who can manage multiple brands and markets</li><li>Experienced with AI tools for marketing workflows</li></ul><p><br></p></div>
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<span>Job Summary <br></span><p>The Sales Manager is responsible for driving Sama X Starlink broadband solutions and services revenue growth for across Kuwait and, when required, other GCC markets. The role focuses on developing and managing both direct (inbound digital/web-based and outbound) and indirect sales channels to accelerate sales of satellite broadband connectivity solutions.<br>The Sales Manager will lead go-to-market execution across key segments including VVIP customers, professional consumers, SMEs, large enterprises, government entities, Telcos/MNOs, O&G (onshore/offshore), maritime and integrators amongst others requiring high-performance satellite connectivity.<br>The Sales Manager should have existing and strong contacts with key industries in Kuwait such as O&G, banks, government and public sector, maritime and logistics.<br>The role requires strong commercial leadership to position Sama X’s broadband solutions as a reliable, high-performance alternative for primary, backup, and mission-critical connectivity needs.</p><br><br><br>Job Responsibilities <br><p><span><span><span>•Identify, engage, and close new business opportunities across the MENA region as the markets open for Starlink and for Sama X.</span></span></span></p><br>
<p><span><span><span>•Drive the sales process rigorously: from prospecting, qualification, and solution presentation to negotiation and closing.</span></span></span></p><br>
<p><span><span><span>•Build and maintain relationships with high-value clients, acting as their key point of contact and ensuring a high level of satisfaction.</span></span></span></p><br>
<p><span><span><span>•Develop proposals, negotiate terms, and finalize contracts with enterprise clients.</span></span></span></p><br>
<p><span><span><span>•Provide ongoing account management, identifying upselling and cross-selling opportunities.</span></span></span></p><br>
<p><span><span><span>•Conduct thorough market research to stay informed about industry trends, competitor activities, and market demands.</span></span></span></p><br>
<p><span><span><span>•Represent NewCo at industry events and networking opportunities, building brand awareness and fostering new business connections.</span></span></span></p><br>
<p><span><span><span>•Development and oversight of all direct channel development – primarily web-based marketing per country and regionally</span></span></span></p><br>
<p><span><span><span>•Develop indirect channel partnerships, including, but not limited to, ICT VARs, Satellite Solutions Providers, Telecommunications Operators/MNOs</span></span></span></p><br>
<p><span><span><span>•Support CCO and senior sales leads to develop and manage pipeline and sales forecasts vs. budget and ensure accurate and meaningful reporting against KPIs and targets</span></span></span></p><br>
<p><span><span><span>•Responsible for meeting revenue targets and for implementing supporting strategies, varying by segment or market</span></span></span></p><br>
<br><br>Candidate Requirements <br><p>• University graduate, ideally with a post-graduate degree, in a relevant field (e.g. business, telecommunications, engineering)<br>• 10 years or more of sales experience in ICT, connectivity, broadband industry, ideally with previous responsibility for regional and international sales.<br>• Previous exposure to satellite communications not essential, but preferable<br>• Demonstrable track record of developing new markets and achieving sales targets<br>• Ideally, experience in a start-up environment and/or building a new business line within a larger group<br>• Strong communication skills to give direction to all stakeholders in various areas within team and across other functions (Finance, Technology, etc.)<br>• Strong network across Kuwait and the GCC region.<br>• Excellent interpersonal and presentation skills and ability to persuade and lead diverse stakeholders<br>• Comfortable with B2B sales (B2C nice to have), including proposal and bid management for bespoke/partner sales<br>• Strong and significant experience to direct a team toward the right decisions in the shortest possible time<br>• Fluent in English & Arabic </p><br><br><br><br>
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<p>Guildhall is currently recruiting for a Contracts Manager on behalf of a leading international contractor delivering major building construction projects in Kuwait.
This position will play a key role in managing post-contract administration, contractual risk, claims, variations and commercial matters throughout the project lifecycle.
Key Responsibilities:
- Manage post-contract commercial and contractual activities throughout the project lifecycle
- Review contract conditions and identify contractual risks, obligations, and opportunities
- Administer variations, claims, Extension of Time (EOT) submissions, and contractual correspondence
- Prepare and negotiate contractual notices, change orders, and commercial documentation
- Provide contractual support and guidance to project teams on commercial matters
- Review construction drawings and monitor project progress from a contractual perspective
- Coordinate with project managers, consultants, clients, and subcontractors on contractual issues
- Ensure contractual compliance throughout project execution
- Support dispute avoidance, negotiations, and resolution processes</p><p>- Bachelor's Degree in Civil Engineering or Construction Management
- Minimum 10 years of experience in construction contracts management
- Must possess a strong construction background with practical site experience and a solid understanding of construction methodology
- Strong post-contract administration experience on major building projects
- Extensive knowledge of FIDIC Contracts, contract administration, variations, claims, and Extension of Time (EOT) submissions
- Practical site construction experience with a strong understanding of construction methodologies
- Ability to review technical drawings and assess contractual implications of project changes
- Experience managing contractual risks and commercial matters during project execution
- Previous experience with international contractors or large-scale building projects is highly preferred
- Excellent English communication, negotiation, and reporting skills</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Solution Engineering Manager Siemens Grid Software Location: Kuwait City, Kuwait About the role: This is a senior leadership role at the intersection of engineering excellence and regional energy transformation. As Solution Engineering Manager, you will be the driving force behind the technical delivery of Siemens Grid Software portfolio overseeing multidisciplinary teams and managing a portfolio of high-impact infrastructure projects that directly support national agendas, including Kuwait Vision and broader grid modernization programs. Key Responsibilities Lead end-to-end technical execution of Grid Software projects in Kuwait, ensuring delivery on time, within scope, budget, and quality standards Define project objectives, technical scope, resource allocation, and delivery strategies in collaboration with key stakeholders Drive engineering best practices through the reuse of standard components, templates, and proven delivery frameworks Ensure full compliance with Siemens architectural standards, technical governance, cybersecurity requirements, and EHS policies Represent Siemens in senior-level engagements with government entities, utilities, EPC contractors, and strategic partners Support pre-sales activities, strategic customer engagements, and long-term account retention initiatives Contribute to regional go-to-market strategy and business development planning in alignment with sales and regional management Build and maintain trusted relationships with customers, partners, vendors, and internal stakeholders at all levels Lead and coordinate internal engineering resources, project managers, lifecycle teams, and third-party vendors across geographically distributed teams Coach and develop Technical Project Leads, Engineers, and delivery teams fostering a high-performance, collaborative culture Monitor project performance through robust reporting, scheduling, and quality management mechanism Identify, manage, and resolve technical risks, bottlenecks, and escalation topics throughout the project lifecycle Oversee budget accountability and P&L contribution for the territory's engineering portfolio Lead operational improvement initiatives and support business transformation programs within the territory Manage scope, schedule, and cost changes using structured governance and changing control processes Collaborate with global component teams to ensure alignment with Siemens' architectural and delivery standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your Profile Bachelor s degree in electrical engineering, Electronic Engineering, Telecommunications, Computer Science, IT, or a related technical discipline 10 15 years of progressive experience in project execution and engineering leadership, with a focus on medium to large-scale infrastructure or Grid Software projects Proven track record leading multicultural, multidisciplinary engineering and project management teams in international environments Strong background in the Transmission and Distribution sector, with expertise in SCADA systems, IT/OT integration, digitalization, IoT, and cybersecurity Deep technical knowledge of Substation Automation and Telecommunication Systems, including familiarity with Siemens and competitor solutions Experience managing matrix organizations and navigating complex, multi-stakeholder project environments Experience working within Kuwait or broader markets is strongly preferred Established network and familiarity with Kuwait utilities, transmission operators, or government entities is a distinct advantage Understanding of regional regulatory, procurement, and project delivery frameworks in Kuwait and in the Gulf Exceptional communication, stakeholder management, negotiation, and executive presentation skills Demonstrated passion for developing people, coaching technical teams, and building high-performance cultures Strong commercial acumen with solid understanding of project controlling, scheduling, and corrective action frameworks Fluent in English (written and spoken) while Arabic language is highly advantageous</p><p></p></section>
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<p>- Sells volume, distribution, merchandising, shelving, and pricing</p><p>- Helps the trade customers resell endorsed brands</p><p>- Establishes goodwill with customers /key Stakeholders</p><p>- Operates efficiently and economically</p><p>- Ensures excellent deployment for the shelving, visibility or display contracts</p><p>- Plans, negotiates, and executes all customer in store activities, Events,</p><p>initiatives monthly to meet company and customer objectives</p><p>- Controls budgets and allocations professionally, and, where applicable</p><p>- Ensures payments from trade are collected on time</p><p>- Reflects in daily work, our core values and principles with customers,</p><p>employees, colleagues, and management</p><p>- Updates Unit Manager with the requested data accurately and on time (stocks,</p><p>estimates, daily sales, pricing, competition, etc.)</p><p>- Train, coach, monitor and motivate the merchandisers regularly to ensure</p><p>achievement of maximum productivity</p><p>- Utilize Efficient Customer Response (ECR) and Category Management</p><p>approach where applicable</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>- Learn /utilize conceptual selling, in addition to always practicing g/ Applying</p><p>CBD college 1</p><p>- Takes the initiative to recommend breakthrough ideas that leads to business</p><p>development</p><p>- Manages trade inventory levels as per set targets</p><p>- Ensures application of training in post-formal training period</p><p>- Exerts team-building efforts in supporting colleagues and other functions to</p><p>deliver unit&#39;s desired results through &quot;Search, Share and Re-Apply&quot; proven</p><p>successes in your section</p><p>- Adheres to Department Policies and Procedures</p><p>- Performs other related duties and responsibilities as directed by the head/s of</p><p>the department</p></div>
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<p>A leading organization in Kuwait is seeking an experienced <b>Assistant Procurement Manager</b> to support and strengthen its procurement function. The successful candidate will play a key role in managing procurement activities, supplier relationships, contract administration, and cost optimization while ensuring compliance with company policies and procurement best practices.</p><p>This role is ideal for a procurement professional who enjoys working in a fast-paced environment and collaborating with multiple business functions.</p><p>Key Responsibilities</p><ul><li>Assist in developing and implementing procurement strategies aligned with business objectives.</li><li>Manage end-to-end procurement activities, including sourcing, supplier evaluation, negotiations, and purchase order management.</li><li>Build and maintain strong relationships with suppliers and service providers.</li><li>Negotiate pricing, commercial terms, and contracts to achieve cost savings and operational efficiency.</li><li>Monitor supplier performance and ensure compliance with contractual obligations and service levels.</li><li>Coordinate with internal stakeholders to understand procurement requirements and ensure timely delivery of goods and services.</li><li>Analyze spending patterns and identify opportunities for cost reduction and process improvement.</li><li>Support tendering and bidding activities in accordance with company policies.</li><li>Ensure procurement documentation is accurate, complete, and properly maintained.</li><li>Stay updated on market trends, pricing, and supplier developments.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field.</li><li>5–8 years of procurement experience, preferably within facilities management, manpower services, construction, real estate, or a related industry.</li><li>Strong knowledge of procurement processes, sourcing strategies, and contract management.</li><li>Experience negotiating with local and international suppliers.</li><li>Excellent analytical, negotiation, and problem-solving skills.</li><li>Strong communication and stakeholder management abilities.</li><li>Proficiency in Microsoft Office applications, particularly Excel.</li><li>Experience working with ERP systems (SAP, Oracle, Microsoft Dynamics, or similar) is an advantage.</li><li>Fluent in English; Arabic is an added advantage.</li></ul><p><br></p><p>What We Offer</p><ul><li>Competitive salary package</li><li>Professional and collaborative work environment</li><li>Career growth and development opportunities</li><li>Exposure to diverse procurement projects across multiple business sectors</li></ul><p>Only shortlisted candidates will be contacted.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Preferred Competencies</p><ul><li>Commercial awareness</li><li>Negotiation and influencing skills</li><li>Vendor relationship management</li><li>Cost optimization</li><li>Contract administration</li><li>Attention to detail</li><li>Time management</li><li>Team collaboration</li><li>Ability to work under pressure</li><li>Service Industry Exposure</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Responsibility:<br>•<br>Lead and manage the SRE team to ensure effective monitoring, observability, and reliability practices across all digital channels.<br>•<br>Own and govern the Dynatrace platform, ensuring optimal utilization, standardization, and continuous improvement.<br>•<br>Define, implement, and evolve the observability strategy in alignment with business and technology goals.<br>•<br>Oversee monitoring operations for applications, infrastructure, and digital platforms (e.g., mobile apps and websites).<br>•<br>Ensure the development and standardization of dashboards, alerts, and business KPIs across all services.<br>•<br>Drive automation initiatives (e.g., auto-remediation, alert optimization, workflow automation) to improve efficiency and reduce manual effort.<br>•<br>Ensure full observability coverage for all new services, features, and system integrations.<br>•<br>Lead performance monitoring and optimization efforts to enhance system stability and user experience.<br>•<br>Oversee integrations between monitoring tools and other enterprise systems.<br>•<br>Establish and enforce best practices, standards, and governance for monitoring and incident management.<br>•<br>Ensure effective root cause analysis (RCA) practices and follow-up actions to prevent recurrence.<br>•<br>Monitor and report on system performance, availability, and reliability metrics.<br>•<br>Ensure proactive identification of risks, issues, and performance bottlenecks.<br>•<br>Validate and approve monitoring configurations, alerting strategies, and dashboard designs.<br>•<br>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, Group policies and report any information/physical security breaches, non-compliance gaps or incidents to the supervisor/manager immediately<br>•<br>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait<br>•<br>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminates hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities to all youth .<br>What We Need From You<br>Skills:<br>•<br>Manage team workload, priorities, and resource allocation to ensure service reliability and operational efficiency.<br>•<br>Provide technical guidance, coaching, and mentorship to team members.<br>•<br>Set performance objectives and conduct regular evaluations for team members.<br>•<br>Collaborate with development, infrastructure, and business teams to ensure alignment and effective communication.<br>•<br>Operating Systems & Infrastructure Awareness<br>•<br>Troubleshooting & Root Cause Thinking<br>•<br>Intermediate - Networking background<br>•<br>Intermediate - Programming and development (Java script, React, React Native etc.)<br>•<br>Intermediate - SQL/ PLSQL<br>Education Level & Major: Bachelor s degree in Computer Science, Information Technology, Software Engineering, or a any related field.<br>About Application Process<br>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.<br>To<br>complete the application you would need the following document(s):<br>• Resume/CV<br>• Passport-size photograph<br>• Highest Education Qualification<br>• Copy of Civil ID/Passport<br>Apply for This Vacancy<br>Back<br></div></section>
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<p>The Customer Success Manager role is pivotal in ensuring that our clients receive the highest level of service and support. As a key member of our team, you will be responsible for fostering strong relationships with clients, understanding their needs, and guiding them towards achieving their business objectives. This position is not just about maintaining customer satisfaction; it’s about creating lasting partnerships that drive mutual success. You will play an essential role in helping our clients navigate our services and solutions, ensuring they maximize their investments.</p><p>In this role, you will have the opportunity to grow your career in a dynamic environment that values innovation and collaboration. We pride ourselves on our inclusive team culture, where every voice is heard, and every idea is valued. As a Customer Success Manager, you will receive ongoing training and development opportunities to enhance your skills and advance your career. You will be supported by a dedicated team that is committed to your professional growth, ensuring you have the resources you need to succeed.</p><p>As you step into this role, you will not only contribute to the success of our clients but also to the strategic direction of our company. Your insights and feedback will be invaluable as we continue to evolve our services. This is an exciting opportunity for those who are passionate about customer success and want to make a significant impact in a thriving organization.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain strong relationships with clients to understand their needs and ensure they are satisfied with our services, utilizing CRM tools to track interactions and outcomes.</li><li>Act as the primary point of contact for clients, addressing any concerns or issues promptly to enhance customer satisfaction and retention rates.</li><li>Collaborate with cross-functional teams to ensure that client feedback is incorporated into product development and service enhancement initiatives.</li><li>Conduct regular check-ins with clients to assess their usage of our products and services, providing insights and recommendations for optimization.</li><li>Develop and deliver training sessions for clients to help them utilize our services effectively, ensuring they achieve their desired outcomes.</li><li>Analyze customer data and feedback to identify trends and areas for improvement, informing strategic decisions and service offerings.</li><li>Prepare and present performance reports to clients, highlighting key metrics and demonstrating the value of our services in achieving their goals.</li><li>Facilitate onboarding processes for new clients, ensuring a smooth transition and integration into our systems.</li><li>Stay updated on industry trends and best practices in customer success management to continuously improve our service delivery and client engagement strategies.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Experience:</b> 3–5 years</p><p><b>Key Requirements:</b></p><ul><li>Kuwaiti National.</li><li>Customer Success or Account Management experience within SaaS, software, or digital solutions.</li><li>Strong client onboarding, adoption, retention, and relationship management experience.</li><li>Ability to understand customer business needs and maximize platform utilization.</li><li>Excellent communication and client engagement skills.</li></ul><p><br></p></div>
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<p><b>Job Summary: </b></p><p>The Assistant Category Manager supports the development and execution of category strategies to improve sales growth, profitability, market presence, and operational performance across assigned brands and product categories.</p><p>The role works closely with sales teams, suppliers, and internal stakeholders to optimize category performance, monitor market trends, manage promotional activities, and ensure effective execution of business plans.</p><p>The Assistant Category Manager plays a critical role in supporting category growth, improving operational efficiency, maximizing promotional effectiveness, and ensuring alignment between category objectives and commercial execution.</p><p><br></p><p><b>Main Responsibilities:</b></p><ul><li>Support the development and execution of annual sales and category plans in coordination with the sales team and aligned with business objectives</li><li>Monitor category performance, sales trends, stock movement, and IMS data, and recommend corrective actions when needed</li><li>Assist in defining promotional SKUs and category initiatives in line with category and brand strategies</li><li>Assist in managing trade marketing plans (TMPs), budgets, promotional spending, and claims to maximize return on investment</li><li>Coordinate with suppliers regarding category activities, performance updates, business reviews, and operational requirements under the guidance of the Senior Category Manager</li><li>Prepare and share sales performance updates and insights with internal stakeholders and suppliers</li><li>Support supplier visits, market visits, and coordination of sales route plans when required</li><li>Prepare and maintain category performance reports, sales updates, coverage reports, stock ageing reports, and business review presentations for management and suppliers</li><li>Analyze sales and market trends to support category decision-making</li><li>Track slow-moving items and support implementation of corrective action plans to improve inventory health</li><li>Participate in S&OP meetings to monitor stock levels, shipments, product availability, and in-market execution activities</li><li>Support monitoring of stock availability and inventory efficiency</li><li>Assist in corrective actions related to stock aging and slow-moving inventory</li><li>Support the management of POS materials and follow up with sales teams and merchandisers to ensure effective in-store execution and visibility</li><li>Monitor planogram compliance and ensure alignment with category guidelines and customer requirements</li><li>Support market execution activities to improve category visibility and performance</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Educational and Experience </b></p><ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field</li><li>3–5 years of experience in category management, brand management, trade marketing, or FMCG commercial operations</li><li>Experience within the FMCG industry is preferred.</li><li>Proficiency in Microsoft Office applications, especially Excel and PowerPoint</li><li>Knowledge of Power BI or similar reporting and analytics tools</li><li>Strong analytical and reporting capabilities</li></ul><p><br></p><p><b>Skills & Competencies: </b></p><ul><li>Analytical Thinking: Ability to analyze category trends, sales performance, and market data.</li><li>Commercial Awareness: Strong understanding of category performance drivers and market dynamics.</li><li>Communication: Strong presentation and stakeholder management skills.</li><li>Problem-Solving: Ability to coordinate multiple category activities effectively.</li><li>Proactiveness: Ability to identify issues and recommend practical solutions.</li><li>Technical: Ability to work effectively with suppliers, sales teams, and internal stakeholders.</li></ul><p><br></p></div>
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<p>We are looking for a dynamic <b>Product Manager – Electrical</b> to manage and grow our electrical product portfolio. The role involves leading the full product lifecycle, driving revenue and market share, defining pricing strategies, and supporting sales and market penetration.</p><ul><li>Develop and deliver the product operating plan to achieve revenue growth, market share, profitability, and ROI targets.</li><li>Manage the complete product lifecycle from concept development to launch, promotion, and ongoing support.</li><li>Analyze customer needs and market trends to identify product gaps and growth opportunities.</li><li>Monitor competitor products to ensure strong positioning and differentiation in the electrical products market.</li><li>Work closely with sales teams to define product sales strategies and drive market penetration.</li><li>Prepare accurate product forecasts, business plans, and performance reports for management review.</li><li>Lead brand development initiatives to improve product visibility, awareness, and market share.</li><li>Determine product pricing and costing based on market research, volume projections, and customized project requirements.</li><li>Coordinate with suppliers and internal teams to ensure product availability, inventory control, and timely delivery.</li><li>Train and enable sales teams while supporting regulatory, government, and consultant approvals for products.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor’s degree in <b>electrical engineering, Business Administration, Marketing</b>, or a related field.</li><li>Excellent command in both languages (<b>Arabic and English</b>) </li><li>Minimum <b>5–8 years of experience</b> in product management, preferably within the <b>electrical.</b></li><li>Strong understanding of <b>electrical products, systems, and market dynamics</b>.</li><li>Proven ability to manage <b>pricing, product strategy, and go-to-market plans</b>.</li><li>Excellent analytical, communication, and stakeholder management skills.</li><li>Experience working with <b>consultants, contractors, government authorities, and regulatory approvals</b> is an advantage.</li></ul><p>Strong technical knowledge.</p></div>
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<p>The Assistant Product Manager for TV & Audio plays a pivotal role in shaping our product offerings within the retail and wholesale sectors. This position is designed for individuals who are passionate about consumer electronics and are eager to contribute to a dynamic team. As part of our innovative company, you will have the opportunity to work closely with senior product managers and cross-functional teams to develop strategies that enhance our product lines and drive sales growth. Your insights and creativity will help us stay ahead in a competitive market.</p><p>In this role, you will not only manage product assortments but also engage in market analysis to identify trends and consumer preferences. The culture here is collaborative and encourages continuous learning, which means you will have access to training programs that will enhance your skills and knowledge in product management. This is an excellent opportunity for career growth, as you will have the chance to take on increasing responsibilities and contribute to strategic decision-making processes.</p><p>Moreover, as an Assistant Product Manager, you will be part of a team that values innovation and customer satisfaction. Your contributions will directly impact our product offerings and overall business performance. We are committed to fostering a supportive environment where your ideas are valued, and your professional development is prioritized. If you are ready to take the next step in your career and make a significant impact in the retail and wholesale industry, we invite you to apply and join us on this exciting journey.</p><p><b>Responsibilities:</b></p><ol><li>Assist in developing product strategies by conducting market research and analyzing consumer trends to ensure our TV & Audio offerings meet customer needs and preferences.</li><li>Collaborate with the marketing team to create compelling promotional materials and campaigns that effectively communicate product benefits and drive sales.</li><li>Coordinate with suppliers and vendors to manage product inventory levels, ensuring timely availability and optimal stock levels to meet consumer demand.</li><li>Support the product launch process by preparing training materials for sales staff and ensuring they are well-equipped to communicate product features and benefits.</li><li>Monitor product performance metrics and gather feedback from customers to identify areas for improvement and inform future product development initiatives.</li><li>Assist in pricing strategies by analyzing competitor pricing and market positioning to ensure our products remain competitive and profitable.</li><li>Engage in cross-functional collaboration with design, engineering, and sales teams to ensure product specifications align with consumer expectations and market trends.</li><li>Participate in regular team meetings to share insights and updates on product performance, fostering a culture of transparency and teamwork.</li><li>Contribute to the continuous improvement of product management processes by suggesting enhancements based on industry best practices and personal experience.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong analytical skills to evaluate market data and consumer trends effectively.</li><li>Excellent communication skills for collaborating with cross-functional teams and stakeholders.</li><li>Proficient in project management tools to manage timelines and deliverables efficiently.</li><li>Ability to conduct market research and competitive analysis to inform product strategies.</li><li>Creative problem-solving skills to address challenges and identify opportunities in product management.</li><li>Understanding of retail and wholesale dynamics to align product offerings with market demand.</li><li>Familiarity with digital marketing strategies to effectively promote products and engage customers.</li></ul></div>
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<p>We are looking for an experienced Contracts Manager to join our construction project team in Kuwait. The candidate will be responsible for contract administration, commercial coordination, claims management, subcontract management, and contractual risk control throughout the project lifecycle.</p><p>Key Responsibilities:</p><p>• Manage and administer main contracts, subcontracts, and related commercial documents.</p><p>• Review, draft, and amend contractual correspondence, notices, claims, variations, and contractual submissions.</p><p>• Support the project team in identifying contractual risks and proposing mitigation measures.</p><p>• Coordinate with project management, commercial, legal, procurement, and finance teams on contract-related matters.</p><p>• Prepare and review claims, extension of time submissions, variation orders, and contract close-out documents.</p><p>• Monitor contractual obligations, deadlines, deliverables, and compliance requirements.</p><p>• Participate in negotiations with clients, consultants, subcontractors, and suppliers.</p><p>• Provide contractual advice to the project team and support dispute resolution when required.</p><p>• Maintain proper records of all contract documents, correspondence, approvals, and claims files.</p><p>Working location: Kuwait</p><p>Working type: Onsite</p><p>Employment type: Full-time</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Bachelor’s degree in Civil Engineering, Quantity Surveying, Construction Management, Law, or a related field.</p><p>• Minimum 10 years of relevant experience in contract management within the construction industry.</p><p>• Experience in infrastructure, building, EPC, wastewater treatment, or large-scale construction projects is preferred.</p><p>• Strong knowledge of FIDIC contracts and construction contract administration.</p><p>• Good experience in claims, variations, EOT, subcontract management, and contractual correspondence.</p><p>• Strong negotiation, communication, coordination, and problem-solving skills.</p><p>• Ability to work under pressure and handle complex contractual issues independently.</p><p>• Good command of English, both written and spoken.</p><p>• GCC or Middle East project experience is preferred.</p><p>• Proficiency in MS Office and contract/document management systems.</p></div>
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<p><b>Job Summary</b></p><p>We are seeking a dynamic and customer-focused CRM & Customer Experience Manager to lead customer relationship management initiatives and drive service excellence across the organization. Responsible for developing CRM strategies, enhancing customer satisfaction, strengthening customer loyalty, and utilizing customer data analytics to support business growth. This role requires strong leadership skills, analytical capabilities, and a thorough understanding of automotive sales, service, and aftersales operations<b>.</b></p><p><b> </b></p><p><b>Key Responsibilities:</b></p><ul><li>Design, implement, and manage CRM systems to capture, analyze, and leverage customer data effectively.</li><li>Develop and maintain customer care policies and procedures in line with automotive industry best practices.</li><li>Lead customer service teams and ensure prompt resolution of customer inquiries, complaints, and service requests.</li><li>Collaborate with Sales and Aftersales departments to improve customer engagement, retention, and overall customer experience.</li><li>Monitor customer satisfaction metrics, including CSI and NPS, and implement initiatives to improve performance.</li><li>Analyze customer data and trends to provide actionable insights that support business decisions and customer retention strategies.</li><li>Train, coach, and mentor staff on CRM systems, customer service standards, and service excellence practices.</li><li>Manage customer loyalty programs, service reminder campaigns, and personalized customer communication initiatives.</li><li>Prepare and present regular reports on customer feedback, satisfaction levels, trends, and departmental performance.</li><li>Ensure compliance with company policies, manufacturer standards, and applicable industry regulations.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor's Degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in CRM management and customer service leadership, preferably within the automotive industry.</li><li>Strong understanding of automotive sales, service, and aftersales operations.</li><li>Proficiency in CRM software and customer analytics tools.</li><li>Analytical ability to interpret customer data & drive actionable insights</li><li>Excellent communication, leadership, and problem-solving abilities.</li><li>Customer-centric mindset with a passion for delivering exceptional customer experiences.</li><li>Strong organizational and project management skills.</li><li>Ability to effectively manage cross-functional teams and build strong stakeholder relationships.</li><li>Excellent negotiation, conflict resolution, and decision-making capabilities.</li><li>Arab nationals only</li></ul><p><br></p></div>
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<p><strong>Job Overview</strong></p><br>
<p>The Account Manager will be responsible for driving sales across the local market for NetApp technology infrastructure.</p><br>
<p>This role involves building and maintaining relationships with the Vendor, understanding their business needs, and providing tailored solutions based on the clients’ needs and requirements.</p><br>
<p><strong>Duties & Responsibilities</strong></p><br>
<ul>
<li>Leading the sales efforts for the NetApp products and services, ensuring customer satisfaction and meeting sales targets.</li>
<li>Developing and managing strategic account plans, working closely with internal and external Teams.</li>
<li>Handling the entire sales process from lead generation to closing deals, including qualification, solution design, pricing, and negotiation.</li>
<li>Building and nurturing relationships with key decision-makers and influencers within customer organizations.</li>
<li>Using a consultative approach to understand customer challenges and proposing appropriate solutions.</li>
<li>Working collaboratively with internal and external Teams to identify and capture sales opportunities.</li>
<li>Staying informed on market trends, competitor activities, and customers’ needs to adapt sales strategies accordingly.</li>
<li>Maintaining accurate records of sales activities, forecasts, and customer interactions in CRM systems.</li>
</ul>
<p><strong>Skills & Qualifications</strong></p><br>
<ul>
<li>A bachelor's degree in a field related to Business and/ or Information Technology.</li>
<li>Sales/ Account Management experience within the IT industry; experience on NetApp infrastructure will be considered an advantage.</li>
<li>Arabic and English language skills are required.</li>
<li>Proven ability to meet and exceed sales targets, with strong negotiation and closing skills.</li>
<li>Excellent verbal and written communication skills, with the ability to present complex solutions clearly.</li>
<li>Strong customer service orientation with the ability to build and maintain relationships with key stakeholders.</li>
<li>Ability to identify customer needs and provide solutions that align with their business goals.</li>
<li>Strong relationship-building skills.</li>
<li>Understanding market trends, competitor activities, and customers’ needs to adapt sales strategies accordingly.</li>
</ul>
<p><strong>Remuneration</strong></p><br>
<p>An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.</p><br>
<p><strong>Equal Employment Opportunity</strong></p><br>
<p>Logicom is committed to provide equal employment opportunities for all regardless of their race, colour, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.</p><br>
<p><strong>Disclaimer</strong></p><br>
<p>We reserve the right to remove the announcement at any point in time when a satisfactory number of applications has been received.</p><br>
<p>Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.</p><br>
<br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Job Purpose</b></p><p>The Site QA/QC Manager is responsible for leading and overseeing the entire Quality Assurance and Quality Control function on major Oil & Gas and Petrochemical EPC projects. The role ensures that all construction, fabrication, installation, and pre-commissioning activities fully comply with project specifications, contractual requirements, international codes & standards, and the Company’s Quality Management System (ISO 9001). The incumbent will lead a team of QA/QC engineers and inspectors, drive continuous quality improvement, minimize non-conformances, and support timely mechanical completion and system handover.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b><span></span></b></p><p><b>Strategic & Management</b></p><ul><li>Develop, implement, and maintain the <b>Project Quality Plan (PQP)</b>, Inspection & Test Plans (ITP), and all QA/QC procedures in line with ISO 9001:2015 and project requirements.</li><li>Lead and manage a team of QA/QC Engineers, Inspectors, and Technicians; provide guidance, training, and performance evaluation.</li><li>Conduct internal and external quality audits; ensure timely closure of findings and implementation of corrective/preventive actions.</li><li>Interface with Client (KOC/KNPC/KIPIC), PMC, Third-Party Inspectors, and Subcontractors on all quality-related matters.</li><li>Represent the QA/QC department in project management meetings, design reviews, and technical meetings.</li></ul><p><b>Quality Control & Inspection</b></p><ul><li>Ensure full compliance with international codes and standards (ASME Section I, II, V, VIII, IX; ASME B31.3, B31.4, B31.8; API 1104, API 598, API 650, etc.) and client specifications.</li><li>Oversee material receiving inspection, traceability, storage, and preservation.</li><li>Supervise welding activities including WPS/PQR qualification, welder qualification, and welding process control.</li><li>Coordinate and witness all NDT activities (RT, UT, MPT, PT, etc.) and review NDT reports and Radiographic films.</li><li>Manage coating/painting, GRE/RTRP, and insulation inspection activities.</li><li>Witness hydrostatic, pneumatic, and other pressure testing; review and approve test packages.</li><li>Lead mechanical completion walk-downs, punch list management, and system handover dossiers preparation.</li></ul><p><b>Documentation & Reporting</b></p><ul><li>Review and approve all QA/QC documentation including Method Statements, Inspection Records, Material Test Certificates (MTCs), and Final Dossiers/MRB.</li><li>Prepare and submit weekly/monthly QA/QC reports, KPIs, and lessons learned.</li><li>Ensure proper control and archiving of quality records for project close-out.</li></ul><p><b>Continuous Improvement</b></p><ul><li>Identify quality risks and implement mitigation measures.</li><li>Drive root cause analysis for NCRs and ensure effective corrective actions.</li><li>Promote quality awareness and conduct training for project personnel and subcontractors.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications & Experience</b></p><p><b>Education</b></p><ul><li>Bachelor’s Degree in Mechanical Engineering (or relevant Engineering discipline) from a recognized university.</li></ul><p><b>Certifications (Mandatory)</b></p><ul><li>Demonstrated knowledge and training in <b>ISO 9001:2015</b> (Lead Auditor certification preferred).</li><li>CSWIP 3.1 / BGAS-CSWIP or equivalent Welding/Painting Inspector certification.</li><li>ASNT Level II (RT, UT, MPT, PT) or equivalent.</li><li>Valid KOC / KNPC / KIPIC approval as QA/QC Engineer (highly preferred).</li></ul><p><b>Experience</b></p><ul><li>Minimum <b>10 years</b> of relevant experience in the Oil & Gas or Petrochemical industry.</li><li>Minimum <b>6 years</b> of <b>direct site construction inspection</b> experience in piping, pipeline, welding, structural, equipment erection, and mechanical completion.</li><li>Proven experience as Lead QA/QC Engineer or QA/QC Manager on major EPC projects is strongly preferred.</li><li>Extensive experience with KOC, KNPC, or KIPIC projects in Kuwait is a definite advantage.</li></ul><p><b>Technical Knowledge</b></p><ul><li>Thorough knowledge of international codes & standards (ASME, API, ASTM, NACE, AWS, etc.).</li><li>Strong background in piping, pipelines, pressure vessels, rotating & static equipment, coating, NDT, and hydro-testing.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p> · Manages all maintenance and repair activities in the plant and company owned branches.</p><p>· Makes sure all the equipment and machinery are well maintained and lubricated.</p><p>· Reacts quickly and efficiently to any breakdown in order not to cause any shortage in the production department.</p><p>· Is responsible for the efficient operation and maintenance of all the power generators, freezers, and the water treatment plant.</p><p>· Maintains employee coverage at all shifts (24/7)</p><p>· Makes sure all equipment and facility are hygienically sound and hazard free.· · </p><p>· Provides assistance to company owned branches in order to help solve any occurring maintenance problem (electrical, mechanical, etc...).</p><p>· Prepares/reviews maintenance contracts with different suppliers, sub-contractors or specialized companies.</p><p>· Coordinates and liaises with maintenance contractors.</p><p>· Maintains detailed records of maintenance contracts to ensure their timely renewal.</p><p>· Receives and reviews lease contracts and maintains respective detailed records to ensure their timely renewal.</p><p>· Performs on site supervision of rehabilitation works, or other significant maintenance works, in the head office and company owned branches.</p><p>· Prepares maintenance and repairs reports, statistics and expenses breakdown.</p><p><b>· </b>Maintains the inventory of tools and material needed for immediate maintenance cases.</p><p>· Maintains proper documentation and filing of all maintenance work conducted on facility equipment.</p><p>· Carries out routine preventive maintenance and minor repair works.</p><p>· Supervises staff to ensure maintenance programs are carried out effectively.</p><p>· Develops maintenance strategies, policies and procedures effectively.</p><p>· Assists in the preparation of the maintenance department’s yearly plan and budget.</p><p>· Monitors and reports the performance of direct subordinates and recommends appropriate training for them.</p><p>· Performs other duties pertinent to this job as assigned.</p><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p> · Manages all maintenance and repair activities in the plant and company owned branches.</p><p>· Makes sure all the equipment and machinery are well maintained and lubricated.</p><p>· Reacts quickly and efficiently to any breakdown in order not to cause any shortage in the production department.</p><p>· Is responsible for the efficient operation and maintenance of all the power generators, freezers, and the water treatment plant.</p><p>· Maintains employee coverage at all shifts (24/7)</p><p>· Makes sure all equipment and facility are hygienically sound and hazard free.</p><p>· Abides by Wooden Bakery and food industry standards.</p><p>· Is responsible for pest control in the facility.</p><p>· Provides assistance to company owned branches in order to help solve any occurring maintenance problem (electrical, mechanical, etc...).</p><p>· Prepares/reviews maintenance contracts with different suppliers, sub-contractors or specialized companies.</p><p>· Coordinates and liaises with maintenance contractors.</p><p>· Maintains detailed records of maintenance contracts to ensure their timely renewal.</p><p>· Receives and reviews lease contracts and maintains respective detailed records to ensure their timely renewal.</p><p>· Performs on site supervision of rehabilitation works, or other significant maintenance works, in the head office and company owned branches.</p><p>· Prepares maintenance and repairs reports, statistics and expenses breakdown.</p><p><b>· </b>Maintains the inventory of tools and material needed for immediate maintenance cases.</p><p>· Maintains proper documentation and filing of all maintenance work conducted on facility equipment.</p><p>· Carries out routine preventive maintenance and minor repair works.</p><p>· Supervises staff to ensure maintenance programs are carried out effectively.</p><p>· Develops maintenance strategies, policies and procedures effectively.</p><p>· Assists in the preparation of the maintenance department’s yearly plan and budget.</p><p>· Monitors and reports the performance of direct subordinates and recommends appropriate training for them.</p><p>· Performs other duties pertinent to this job as assigned.</p><p> </p></div>
<h2 class="h5">Job description</h2>
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<span>Job Title: Solution Engineering Manager – Siemens Grid Software Location: Kuwait City, Kuwait About the role: This is a senior leadership role at the intersection of engineering excellence and regional energy transformation. As Solution Engineering Manager, you will be the driving force behind the technical delivery of Siemens Grid Software portfolio — overseeing multidisciplinary teams and managing a portfolio of high-impact infrastructure projects that directly support national agendas, including Kuwait Vision and broader grid modernization programs. Key Responsibilities Lead end-to-end technical execution of Grid Software projects in Kuwait, ensuring delivery on time, within scope, budget, and quality standards Define project objectives, technical scope, resource allocation, and delivery strategies in collaboration with key stakeholders Drive engineering best practices through the reuse of standard components, templates, and proven delivery frameworks Ensure full compliance with Siemens architectural standards, technical governance, cybersecurity requirements, and EHS policies Represent Siemens in senior-level engagements with government entities, utilities, EPC contractors, and strategic partners Support pre-sales activities, strategic customer engagements, and long-term account retention initiatives Contribute to regional go-to-market strategy and business development planning in alignment with sales and regional management Build and maintain trusted relationships with customers, partners, vendors, and internal stakeholders at all levels Lead and coordinate internal engineering resources, project managers, lifecycle teams, and third-party vendors across geographically distributed teams Coach and develop Technical Project Leads, Engineers, and delivery teams — fostering a high-performance, collaborative culture Monitor project performance through robust reporting, scheduling, and quality management mechanism Identify, manage, and resolve technical risks, bottlenecks, and escalation topics throughout the project lifecycle Oversee budget accountability and P&L contribution for the territory's engineering portfolio Lead operational improvement initiatives and support business transformation programs within the territory Manage scope, schedule, and cost changes using structured governance and changing control processes Collaborate with global component teams to ensure alignment with Siemens' architectural and delivery standards Your Profile Bachelor’s degree in electrical engineering, Electronic Engineering, Telecommunications, Computer Science, IT, or a related technical discipline 10–15 years of progressive experience in project execution and engineering leadership, with a focus on medium to large-scale infrastructure or Grid Software projects Proven track record leading multicultural, multidisciplinary engineering and project management teams in international environments Strong background in the Transmission and Distribution sector, with expertise in SCADA systems, IT/OT integration, digitalization, IoT, and cybersecurity Deep technical knowledge of Substation Automation and Telecommunication Systems, including familiarity with Siemens and competitor solutions Experience managing matrix organizations and navigating complex, multi-stakeholder project environments Experience working within Kuwait or broader markets is strongly preferred Established network and familiarity with Kuwait utilities, transmission operators, or government entities is a distinct advantage Understanding of regional regulatory, procurement, and project delivery frameworks in Kuwait and in the Gulf Exceptional communication, stakeholder management, negotiation, and executive presentation skills Demonstrated passion for developing people, coaching technical teams, and building high-performance cultures Strong commercial acumen with solid understanding of project controlling, scheduling, and corrective action frameworks Fluent in English (written and spoken) while Arabic language is highly advantageous We offer you 2 to 3 days of mobile work per week as a global standard A diverse and inclusive culture An environment where you can bring your whole self to work Strong opportunities for personal and professional growth Access to a wide range of learning & development programs Transform the everyday with us! If you are a motivated teammate, eager to learn new things and looking to grow your career in a strong and forward-thinking company, apply! Siemens is dedicated to quality, equality, and valuing diversity, and we encourage applications that reflect the diversity of the communities within which we work. Siemens is an equal opportunities employer and does not discriminate unlawfully on any grounds. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Please note: Only complete applications can be considered in the selection process.</span> </div>