Economic Analyst Jobs in Kuwait

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims</li> <li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps</li> <li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team</li> <li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers</li> <li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field</li> <li>2+ years of customer service, banking, retail, or financial services experience</li> <li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles</li> <li>Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation</li> <li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal</li> <li>Strong written English (C1+)</li> </ul> <h4>How it works</h4> <p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ZAIN2400 - Network Assurance • Operation Zain Kuwait • Division Finance • Location Kuwait - Kuwait City • Closing Date 30-Jul-2026</p><p>About the Role</p><p>The Network Assurance Analyst is responsible for reviewing the operator s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</p><p>Responsibility:</p><ul><li>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</li><li>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</li><li>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</li><li>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</li><li>Conduct review of revenue booking and conduct analysis of revenue and other important trends</li><li>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</li><li>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</li><li>Engage in Zain s general network projects and assess the impact of such project on RA functions and end customers.</li><li>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</li><li>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</li><li>Assure the integrity of RA system s data and maintain the accuracy of the system s reference data.</li><li>Monitor the daily performance and usage trends generated by the revenue assurance tool.</li><li>Perform cross-systems validation to assure systems synergy.</li><li>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</li><li>Document the department s existing workflows and processes</li><li>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activitie</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills:</h2><ul><li>Ability to communicate, present and influence all levels of the organization</li><li>Expertise in revenue assurance systems</li><li>Excellent understanding of network elements and their assurance within the telecom sector</li><li>Understanding of modelling, financial accounting and reporting</li><li>Ability to run deep dive analyses</li><li>Experience with data mining, analytics, dashboards and problem structuring</li><li>Understanding of SQL to query and manipulate large data sets for analysis</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Clear ability to understand the dynamics of financial data to extract relevant information</li><li>Excellent written and verbal communication skills</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Understanding of designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li></ul><h2>Education Level &amp; Major:</h2><p>Bachelor s degree in computer engineering, Information Technology, Management Information Systems, or a related field</p><p></p></section>

<p><h4>Responsibilities:</h4> <p><strong>Security monitoring & event analysis</strong><br> Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations.<br> Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, Endpoint Detection & Response (EDR) tools, firewalls, email security gateways, web security solutions, and cloud security platforms.<br> Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive.<br> Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact.<br> Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation.</p> <p><strong>Incident triage & escalation</strong><br> Perform first-level analysis and triage of security alerts and events.<br> Create and manage incident tickets within approved incident management platforms.<br> Categorize incidents based on severity, impact, urgency, and threat classification.<br> Escalate validated incidents to SOC Analyst - Tier 2 teams in accordance with approved escalation procedures.<br> Ensure escalations include complete and accurate investigation details to support efficient handover and further analysis.<br> Maintain incident tracking and ensure timely updates throughout the incident lifecycle.</p> <p><strong>SIEM operations & security monitoring</strong><br> Utilize SIEM platforms to monitor security events, review alerts, execute predefined searches and queries, and support basic investigations.<br> Support operational activities including alert validation, monitoring dashboard review, log analysis, and security event correlation.<br> Assist with identifying false positives and escalating tuning recommendations where required.<br> Support the overall effectiveness and reliability of monitoring operations.</p> <p><strong>Documentation & reporting</strong><br> Maintain accurate records of investigations, observations, and escalation activities.<br> Document security incidents and monitoring activities in accordance with operational procedures.<br> Participate in shift handovers and ensure continuity of investigations between teams.<br> Support operational reporting and SOC performance metrics activities.</p> <p><strong>Governance, compliance & operational excellence</strong><br> Follow approved SOC procedures, playbooks, and operational standards.<br> Ensure compliance with internal security policies and customer contractual obligations.<br> Handle customer information with strict confidentiality and professionalism.<br> Participate in training, simulation exercises, and continuous improvement initiatives.<br> Maintain awareness of emerging cybersecurity threats and attack techniques.</p> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Minimum 1 year of SOC operations experience</li> <li>Familiarity with SIEM consoles, alert triage, and SOC monitoring workflow; willingness to work rotating shifts</li> <li>Foundational networking and operating-system knowledge is preferable</li> <li>Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field</li> <li>Security+, CEH, or any relevant certification preferred</li> </ul></p><p></p>

About The Role<br><br>The In-House Collection Specialist is responsible for overseeing in-house debt collection activities and overseeing in-house collection juniors.<br><br>Responsibilities<br><br>Oversee daily soft collection calls and collection processes. Oversee contacting of autopay customers to update their profiles. Oversee the processing of autopay tickets including adding, removing, updating requests as well as overseeing complaints and directly intervening on escalated complaints. Guide and train the in-house collection juniors in all matters related to collection activities ensuring that these are dealt with in a professional and efficient manner. Coordinate with collection agencies and legal firms regarding specific escalated cases where necessary. Coordinate with concerned internal departments regarding collection activities. Establish relevant KPIs related to collection activities and review performance reports, tracking debt collection, understanding key pain points and recommending actionable solutions to the Collections Manager<br><br>What We Need From You<br><br>Skills<br><br>Ability to lead, inspire and motivate stakeholders towards a common goal Ability to communicate, present and influence all levels of the organization Strong expertise in debt collection and debt collection processes Understanding of financial accounting and reporting Ability to run deep dive financial analyses Experience with analytics, financial dashboards and problem structuring Advanced MS Office skills (Excel, Word, Power Point, etc.) Clear ability to understand the dynamics of financial data to extract relevant information Experience working independently across a cross-functional team Strong problem-solving skills and ability to identify and frame key issues Excellent written and verbal communication skills Ability to analyze a situation and produce creative, original and useful solutions Experience designing KPIs, reports, dashboards Strong understanding of telecommunications products, trends and technology markets<br><br>Education Level & Major: Bachelor’s Degree required, master’s in Finance, Accounting, Business, BI / Data Analyst or a related field<br><br>Years of Experience: +2<br><br>About Application Process<br><br>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):<br><br>Resume/CVPassport-size photograph Highest Education Qualification Copy of Civil ID/Passport Kuwait Nationality Certificate-Sahel

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Building Successful Relationships that Generate Sales Opportunities</strong> </p> <p> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</p> <p> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.</p> <p> Develops relationships within community to strengthen and expand customer base for sales opportunities.</p> <p> Assists with managing and developing relationships with key internal and external stakeholders.</p> <p> Provides accurate, complete and effective turnover to Event Management.</p> <p> </p> <p> <strong>Managing Sales Activities</strong> </p> <p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p> <p> Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p> <p> </p> <p> <strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</strong> </p> <p> Identifies new business to achieve personal and location revenue goals.</p> <p> Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</p> <p> Assists in closing the best opportunities for the location based on market conditions and location needs.</p> <p> Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p> <p> </p> <p> <strong>Providing Exceptional Customer Service </strong> </p> <p> Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p> <p> Services our customers in order to grow share of the account.</p> <p> Executes and supports the company s customer service standards.</p> <p> Provides excellent customer service consistent with the daily service basics of the company.</p> <p> Sets a positive example for guest relations.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Purpose</b></p><p><br></p><p>The Business Applications Engineer will build, deploy, and support KDF's business applications on the Microsoft Power Platform and Microsoft 365. The role covers the full application lifecycle — requirements, design, development, testing, deployment, support, and controlled enhancement — turning operational and field requirements into practical, secure, and maintainable digital solutions.</p><p><br></p><p>The position works directly with business departments across Operations, HSE, Supply Chain, Finance, and HR to understand their processes and deliver working applications, automations, and reports. KDF operates Microsoft Dynamics 365, and the role provides day-to-day technical support to that environment alongside Power Platform delivery. The postholder builds within the platform standards, environment structure, and governance policies set by the Technology &amp; Digitalization Transformation function, and is accountable for the quality, documentation, and ongoing supportability of the solutions they deliver.</p><p><br></p><p><b>Key Roles and Responsibilities</b></p><p><br></p><ul><li>Work with business departments to gather, analyze, and document requirements, process flows, and acceptance criteria.</li><li>Design and build applications using Microsoft Power Apps, covering both canvas and model-driven approaches.</li><li>Build mobile-capable applications supporting field operations, including inspections, asset registration, checklists, and equipment tracking, with offline-tolerant use cases where required.</li><li>Design and maintain Dataverse solutions, including tables, relationships, business rules, security roles, and solution-aware development.</li><li>Develop and maintain automated business processes using Power Automate, including approvals, exception handling, and monitoring of live flows.</li><li>Build and support SharePoint Online solutions, including lists and libraries, content types, metadata, permissions, and integrated forms.</li><li>Develop Power BI reports and dashboards to support business reporting requirements.</li><li>Provide day-to-day technical support for the Microsoft Dynamics 365 environment, including configuration of forms, views, fields, business process flows, and role-based access against approved requirements.</li><li>Deliver integrations between Power Platform solutions and internal or third-party business systems using REST APIs and JSON.</li><li>Perform testing and support business users through user acceptance testing prior to release.</li><li>Deploy solutions across Development, Test/UAT, and Production environments using managed solutions and the established release procedure.</li><li>Provide ongoing support for applications after go-live, including incident resolution, defect fixes, access changes, performance issues, enhancements, and releases.</li><li>Maintain the enhancement backlog and agree priorities with business stakeholders.</li><li>Work within the organization's Data Loss Prevention policies, environment separation, role-based access control, and secure credential-handling standards, with no secrets embedded in solutions.</li><li>Follow change-control discipline for every release, including peer review, approval, testing evidence, rollback plans, and updated documentation.</li><li>Ensure applications and flows are owned by the business and the function rather than by an individual employee account.</li><li>Produce and maintain technical documentation, including data models, process flows, deployment steps, support runbooks, and user guides.</li><li>Deliver user training and handover material to business users and support staff.</li><li>Identify recurring inefficiencies in business processes and propose practical automation opportunities.</li><li>Escalate architecture decisions, security policy exceptions, and platform-level changes to the Digital Solutions Manager for approval.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Desired Skills and Qualifications</b></p><p><br></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or Information Systems.</li><li>2–5 years of hands-on experience building business applications on the Microsoft Power Platform or a comparable enterprise low-code platform.</li><li>Demonstrable delivery of production applications taken from requirements through to live use and ongoing support.</li><li>Hands-on experience with Microsoft Power Apps, including canvas applications and exposure to model-driven applications.</li><li>Practical experience with Microsoft Dataverse, including tables, relationships, business rules, and security roles.</li><li>Working experience with Power Automate, including approvals, exception handling, and troubleshooting live flows.</li><li>Experience with SharePoint Online, including lists and libraries, permissions, and integrated forms.</li><li>Power BI report development, including data preparation and basic DAX.</li><li>Experience delivering at least one integration using REST APIs, JSON, or a third-party business system.</li><li>Working knowledge of SQL and relational data modelling.</li><li>Experience supporting applications after go-live, including incidents, defects, access changes, and enhancements.</li><li>Experience working directly with business users to gather requirements and demonstrate solutions.</li><li>Ability to produce clear technical documentation and end-user guidance.</li><li>Strong analytical, problem-solving, communication, and stakeholder-engagement skills, with the ability to translate business requirements into practical solutions.</li><li>Exposure to Microsoft Dynamics 365 configuration is advantageous. Candidates without prior Dynamics 365 experience will be supported in developing it, as the role grows into this area.</li><li>Exposure to Microsoft Graph, Azure Functions, Logic Apps, or custom connectors is advantageous.</li><li>Exposure to application lifecycle management, managed solution deployment, Copilot Studio, or AI Builder is advantageous.</li><li>Awareness of DLP policies, security reviews, and change-management controls is advantageous.</li><li>Experience within the oil and gas, industrial, manufacturing, or field-operations sectors is preferred.</li></ul><p><br></p><p><b>Preferred Certifications</b></p><p><br></p><ul><li>PL-900: Microsoft Certified: Power Platform Fundamentals</li><li>PL-200: Microsoft Certified: Power Platform Functional Consultant Associate</li><li>PL-400: Microsoft Certified: Power Platform Developer Associate</li><li>PL-300: Microsoft Certified: Power BI Data Analyst Associate</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><p><strong>Responsibilities</strong></p><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants:</li><ul><li>valid U.S. passport.</li><li>valid International Driver s Permit (IDP) or Kuwait-issued driver's license.</li><li>valid U.S. driver s license.</li><li>medical qualifications, self-identify current visa sponsor &amp; employer.</li><li>a copy of your Civil ID and/or work visa.</li></ul><li>You must be able to meet all health requirements.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li>IAT Level I Baseline:</li><ul><li>Cisco: CCNA: Certified Network Associate - Security.</li><li>Cisco: CCNP: Certified Network Professional - Security.</li><li>CompTIA: A+ ce.</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024).</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst.</li><li>CompTIA: Network+ ce.</li><li>CompTIA: Security+ ce.</li><li>CompTIA: SecurityX ce.</li><li>GIAC: GCED: Certified Enterprise Defender.</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler.</li><li>GIAC: GICSP: Industrial Cyber Security Professional.</li><li>GIAC: GSEC: Security Essentials.</li><li>ISACA: CISA: Certified Information Systems Auditor.</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional.</li><li>ISC2: SSCP: Systems Security Certified Practitioner.</li></ul><li>Computing Environment Certificates.</li><ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li><li>Microsoft: MD-100: Windows Client.</li><li>Microsoft: MTA: Microsoft Technology Associate.</li><li>Microsoft: MTA: Windows Server Administration Fundamentals.</li></ul></ul></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Summary: </p><p><br></p><p>Accountable for creating the marketing strategy, brand development across F&amp;B brands, communication, and implementation of marketing programs for the purposes of growing the franchise brand direction, inclusive of all marketing programs to increase sales and traffic to achieving profitable growth. In this role the Sr. Marketing Manager will serve as the primary franchisee contact on all marketing related matters.</p><p><br></p><p>Job Responsibilities: </p><p><br></p><p>• Market Research and Brand analysis and understanding of the market to build the brand&nbsp;</p><p>• Analyses market conditions, competitive environment, research, sales, and economic conditions to help develop the appropriate marketing plans and evaluate the effectiveness of current marketing programs in conjunction with a Wendy’s International marketing representative</p><p>• Developing Brand Campaigns/ digital and social strategy to grow the brand presence</p><p>• Improving the customer journey across all touch points and working with different functions to develop enhancements&nbsp;</p><p>• Manages the advertising agency and supervises the planning and implementation of marketing programs inclusive of media plans, advertising materials, promotional activities, digital activity and marketing budgets.</p><p>• Coordinates and implements all marketing programs in the market, including brand development, calendar planning, menu management, pricing and new restaurant opening plans</p><p>• Produces a strong library of product and brand artwork</p><p>• Communicates all current marketing information and materials in a timely manner to restaurant teams, suppliers&nbsp;</p><p>• Oversees and manages new product launches efficiently and effectively&nbsp;</p><p>• Manages &amp; plans the marketing budget and calendar for the year&nbsp;</p><p>• Create a suite of local advertising initiatives to support local store marketing</p><p>• Creates on-going social media campaign through Twitter, Facebook, Instagram and other social media platforms</p><p>• Leverages all available resources to implement programs and achieve objectives,&nbsp;</p><p>• Ensures that all brand elements are adhered to internally and externally</p><p>• Manages relationships with external suppliers/ vendors and delivery platform to optimize return on ROI</p><p>• Manages and reviews ROI on marketing spend to optimize budget&nbsp;</p><p>• Manages marketing team and drives their performance to achieve better results&nbsp;</p><p>&nbsp;</p><p>Candidate Requirements: </p><p><br></p><p>• 12 years’ experience in retail marketing industry with exposure to franchisees and local marketing concepts&nbsp;</p><p>• Broad-based knowledge of key marketing principles:&nbsp;Advertising, media planning, sales promotion, public relations, digital, marketing research, sales analysis, creative development and production and agency management</p><p>• Regional Experience in the GCC and Kuwait market specific&nbsp;</p><p>• Project management skills; computer skills (excellent MS Office Suite skills required)</p><p>• Strong written and verbal communication skills (Arabic &amp; English)</p><p>• Communications Process</p><p>• Disciplined Execution</p><p>• Business Acumen</p><p>• Problem Solving / Decision Making</p><p>• Strategic Alignment</p><p>• Results Orientation</p><p>• Creativity &amp; Design</p><p>• Innovation</p><p>&nbsp;</p><p>Education:</p><p><br></p><p>Bachelor’s Degree in Marketing</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven experience in retail, QSR, or franchise marketing, preferably within the GCC market.</li><li>Strong knowledge of brand management, digital marketing, media planning, and campaign execution.</li><li>Ability to analyze market trends, measure ROI, and optimize marketing performance.</li><li>Experience managing budgets, agencies, vendors, and cross-functional projects.</li><li>Strong leadership, communication, and stakeholder management skills.</li><li>Creative, results-oriented, and capable of driving brand growth and customer engagement.</li><li>Proficient in Microsoft Office and marketing analytics tools.</li><li>Fluent in English; Arabic language skills are an advantage.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Dashco Middle East is seeking an experienced <b>Arabic speaking Public Relations Manager</b> to lead corporate communications, stakeholder engagement, and strategic relationship management for a diversified holding company in Kuwait.</p><p><br></p><p><b>Position:</b> Public Relations Manager (Arabic Speaker)</p><p><br></p><p><b>Industry:</b> Investment Management</p><p><br></p><p><b>Location:</b> Kuwait</p><p><br></p><p><b>Work Model:</b> On site</p><p><br></p><p><b>Relocation:</b> Overseas candidates are welcome to apply and must be willing to relocate to Kuwait</p><p><br></p><p><b>About the Role</b></p><p>This is a senior leadership role responsible for strengthening the company's reputation, supporting business growth, and building strong relationships with government entities, investors, media, clients, and strategic partners across Kuwait and international markets.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute corporate PR and communication strategies aligned with business objectives.</li><li>Build and maintain strong relationships with government authorities, regulatory bodies, business councils, chambers of commerce, embassies, investors, clients, and strategic partners.</li><li>Represent the company at meetings, conferences, exhibitions, networking events, and official engagements locally and internationally.</li><li>Manage media relations, including press releases, media briefings, interviews, and reputation management.</li><li>Lead crisis communication planning and act as the primary communication contact during critical situations.</li><li>Support investor communications, including presentations, corporate messaging, and stakeholder engagement.</li><li>Ensure consistent corporate messaging and brand representation across all communication channels.</li><li>Coordinate corporate events, executive speaking engagements, and media appearances.</li><li>Support digital PR initiatives in collaboration with the Marketing team to strengthen the company's online presence.</li><li>Develop internal communication initiatives that enhance employee engagement.</li><li>Identify networking and partnership opportunities that support business development and international expansion.</li><li>Monitor political, regulatory, economic, and industry developments and provide strategic recommendations to senior management.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. A Master's degree is an advantage.</li><li>Relevant experience in Public Relations, Corporate Affairs, Government Relations, Business Relations, or Stakeholder Management.</li><li>Experience within a holding company, diversified group, multinational organization, or large corporate environment is highly preferred.</li><li>Demonstrated success in building relationships with government authorities, investors, business leaders, media, and strategic partners.</li><li>Experience supporting market expansion, business development, or international growth initiatives is an advantage.</li><li>Excellent written and verbal communication, presentation, and stakeholder management skills.</li><li>Strong media relations and crisis communication experience.</li><li>Excellent organizational and project management skills with the ability to manage multiple priorities.</li><li>Experience working with digital and social media communications.</li><li>Knowledge of investor relations is a plus.</li></ul><p><br></p></div>

<p><h4>Job summary</h4> <p>Agility is looking for a lead technology architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.</p> <p>This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.</p> <p>The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.</p> <h4>Your responsibilities</h4> <strong>Identity & access management</strong><br> <li>Administer Microsoft Entra ID and on-premises AD across all environments</li> <li>Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)</li> <li>Own hybrid identity via Entra Connect</li> <strong>Messaging & email</strong><br> <li>Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules</li> <li>Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations</li> <strong>Collaboration & voice</strong><br> <li>Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)</li> <li>Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move</li> <strong>Security & threat protection</strong><br> <li>Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)</li> <li>Lead incident response and maintain hardening controls aligned to CIS benchmarks</li> <strong>Endpoint management (Intune)</strong><br> <li>Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)</li> <li>Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts</li> <strong>Certificates, DNS & web publishing</strong><br> <li>Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms</li> <li>Own domain governance, registrations, and the web publishing approval workflow</li> <strong>Artificial intelligence</strong><br> <li>Administer enterprise AI platforms including Claude integrations and Microsoft Copilot</li> <li>Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing</li> <strong>Architecture, governance & leadership</strong><br> <li>Act as technical design authority; maintain standards, runbooks, and documentation</li> <li>Lead, mentor, and delegate to a small admin team</li> <li>Serve as final escalation point; on-call for critical incidents</li> <h4>Your qualifications</h4> <strong>Education</strong><br> <li>Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)</li> <li>Exceptional hands-on experience may be considered in lieu of formal qualifications</li> <strong>Experience</strong><br> <li>12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise</li> <li>5–7 years in a senior architect or technical lead role owning M365 environments end-to-end</li> <li>Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender</li> <li>Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling</li> <strong>Certifications (required/strongly preferred — candidates should hold several)</strong><br> <li>MS-102 — Microsoft 365 Enterprise Administrator Expert</li> <li>SC-300 — Identity and Access Administrator Associate</li> <li>SC-200 — Security Operations Analyst Associate</li> <li>MD-102 — Endpoint Administrator Associate</li> <li>MS-700 — Teams Administrator Associate</li> <li>AZ-104 — Azure Administrator Associate</li> <li>MS-203 — Messaging Administrator Associate (or equivalent)</li> <strong>Other requirements</strong><br> <li>Based in Kuwait or willing to relocate; on-site at Kuwait head office</li> <li>Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)</li> <li>Fluent professional English; Arabic is an advantage</li> <li>On-call availability for critical incidents</li> <h4>Your proficiencies</h4> <li>Excellent problem-solving skills and attention to detail</li> <li>Effective communication and collaboration skills</li> <li>Ability to work independently and handle multiple tasks</li> <li>Analytical and troubleshooting skills</li> <li>Stakeholder management</li> <li>Technical leadership & collaborative influence</li> <li>Operational excellence & adaptive delivery</li> <li>Strategic problem-solving & architecture design</li> <li>Fluent professional English; Arabic is an advantage</li></p><p></p>

<p><h4>Job summary</h4> <p>Agility is looking for a lead technology architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.</p> <p>This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.</p> <p>The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.</p> <h4>Your responsibilities</h4> <strong>Identity & access management</strong><br> <ul> <li>Administer Microsoft Entra ID and on-premises AD across all environments</li> <li>Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)</li> <li>Own hybrid identity via Entra Connect</li> </ul> <strong>Messaging & email</strong><br> <ul> <li>Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules</li> <li>Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations</li> </ul> <strong>Collaboration & voice</strong><br> <ul> <li>Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)</li> <li>Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move</li> </ul> <strong>Security & threat protection</strong><br> <ul> <li>Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)</li> <li>Lead incident response and maintain hardening controls aligned to CIS benchmarks</li> </ul> <strong>Endpoint management (Intune)</strong><br> <ul> <li>Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)</li> <li>Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts</li> </ul> <strong>Certificates, DNS & web publishing</strong><br> <ul> <li>Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms</li> <li>Own domain governance, registrations, and the web publishing approval workflow</li> </ul> <strong>Artificial intelligence</strong><br> <ul> <li>Administer enterprise AI platforms including Claude integrations and Microsoft Copilot</li> <li>Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing</li> </ul> <strong>Architecture, governance & leadership</strong><br> <ul> <li>Act as technical design authority; maintain standards, runbooks, and documentation</li> <li>Lead, mentor, and delegate to a small admin team</li> <li>Serve as final escalation point; on-call for critical incidents</li> </ul> <h4>Your qualifications</h4> <strong>Education</strong><br> <p>Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred). Exceptional hands-on experience may be considered in lieu of formal qualifications.</p> <strong>Experience</strong><br> <ul> <li>12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise</li> <li>5–7 years in a senior architect or technical lead role owning M365 environments end-to-end</li> <li>Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender</li> <li>Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling</li> </ul> <strong>Certifications (required/strongly preferred — candidates should hold several)</strong><br> <ul> <li>MS-102 — Microsoft 365 Enterprise Administrator Expert</li> <li>SC-300 — Identity and Access Administrator Associate</li> <li>SC-200 — Security Operations Analyst Associate</li> <li>MD-102 — Endpoint Administrator Associate</li> <li>MS-700 — Teams Administrator Associate</li> <li>AZ-104 — Azure Administrator Associate</li> <li>MS-203 — Messaging Administrator Associate (or equivalent)</li> </ul> <strong>Other requirements</strong><br> <ul> <li>Based in Kuwait or willing to relocate; on-site at Kuwait Head Office</li> <li>Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)</li> <li>Fluent professional English; Arabic is an advantage</li> <li>On-call availability for critical incidents</li> </ul> <h4>Your proficiencies</h4> <ul> <li>Excellent problem-solving skills and attention to detail</li> <li>Effective communication and collaboration skills</li> <li>Ability to work independently and handle multiple tasks</li> <li>Analytical and troubleshooting skills</li> <li>Stakeholder management</li> <li>Technical leadership & collaborative influence</li> <li>Operational excellence & adaptive delivery</li> <li>Strategic problem-solving & architecture design</li> <li>Fluent professional English; Arabic is an advantage</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Assists with managing and developing relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Assists in closing the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Sales Development Representative</strong> <p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.</p><br><br> <p>We’re looking for a <strong>Business Development Representative</strong> to join our <strong>Kuwait</strong> team. In this role, you’ll be the engine of our growth, responsible for identifying and engaging the best restaurant partners in your territory and building a high-impact sales pipeline.</p><br><br> <p>Get to know our <u>Commercial</u> team — what drives us, how we work, and what you can expect.</p><br><br> <strong>What You’ll Be Doing</strong> <p>You’ll be joining the <strong>Commercial</strong> team. This is an inside sales opportunity where you will move fast, value autonomy, and have a direct impact on our expanding presence across Kuwait.</p><br><br> <p>Here’s what your day-to-day might look like:</p><br><br> <ul> <li> <p><strong>Restaurant Acquisition:</strong> Prospect and pitch to new restaurants, working alongside our Business Development Managers to close deals and hit ambitious activity targets for calls, emails, and meetings.</p><br><br> </li> <li> <p><strong>Pipeline Ownership:</strong> Take full control of your lead portfolio, using your organisational skills to manage the sales cycle and ensure high conversion rates.</p><br><br> </li> <li> <p><strong>Process Strategy:</strong> Continuously iterate on our inside sales workflows to ensure we remain the fastest-moving and most effective team within the business.</p><br><br> </li> <li> <p><strong>Commercial Initiatives:</strong> Support the wider team with strategic projects, including field pitch days, restaurant marketing roll-outs, and cross-functional collaborations.</p><br><br> </li> <li> <p><strong>Market Insight:</strong> Act as an expert on the local restaurant landscape, identifying trends and high-potential partners to bring onto the platform.</p><br><br> </li> </ul> <strong>What You’ll Need to Thrive</strong> <p><strong>Essential</strong></p><br><br> <ul> <li> <p><strong>Sales Experience:</strong> Minimum of 2 years in sales, preferably within a high-growth environment, with proven negotiation skills.</p><br><br> </li> <li> <p><strong>Linguistic Proficiency:</strong> Fluency in both <strong>Arabic and English</strong> is a must for this role.</p><br><br> </li> <li> <p><strong>Local Expertise:</strong> A deep and thorough knowledge of the restaurant landscape in <strong>Kuwait</strong>.</p><br><br> </li> <li> <p><strong>Self-Starter Mindset:</strong> A “get it done” attitude with the drive to hit and exceed monthly targets independently.</p><br><br> </li> <li> <p><strong>Communication Skills:</strong> Exceptional communication and organizational skills, with the ability to manage complex lead pipelines efficiently.</p><br><br> </li> </ul> <p><strong>Nice to Have</strong></p><br><br> <ul> <li> <p>BSc/BA in business or a related field.</p><br><br> </li> <li> <p>Experience using <strong>Salesforce</strong>, specifically within the Food &amp; Beverage sector.</p><br><br> </li> </ul> <strong>Why Join Us?</strong> <p>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:</p><br><br> <p> <strong>Make a visible impact every day</strong></p><br><br> <p>Your work directly improves experiences for customers, partners and riders.</p><br><br> <p> <strong>Learn fast in an entrepreneurial environment</strong></p><br><br> <p>Work close to the market with autonomy, pace and real responsibility.</p><br><br> <p> <strong>Build a career, not just a role</strong></p><br><br> <p>Stretch yourself, develop new skills and grow as the business evolves.</p><br><br> <p> <strong>Deliver together in an inclusive culture</strong></p><br><br> <p>Collaborative, values-driven teams that support how you work best.</p><br><br> <p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire <u>here</u>.</p><br><br> &nbsp;<br> <strong>Our Global Structure</strong> <p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Together, we’re unlocking new possibilities as one global team.</p><br><br> &nbsp;<br> <strong>Diversity, Equity and Inclusion</strong> <p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br> <p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br> <p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br> <p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br> <br> </div>

<p>We are seeking an experienced Arabic speaking Public Relations Manager to lead corporate communications, stakeholder engagement, and strategic relationship management for a diversified holding company. Position: Public Relations Manager (Arabic Speaker) Industry: Investment Management Location: Kuwait Work Model: On site Relocation: Overseas candidates are welcome to apply and must be willing to relocate to Kuwait About the Role This is a senior leadership role responsible for strengthening the company's reputation, supporting business growth, and building strong relationships with government entities, investors, media, clients, and strategic partners across Kuwait and international markets. Key Responsibilities Develop and execute corporate PR and communication strategies aligned with business objectives. Build and maintain strong relationships with government authorities, regulatory bodies, business councils, chambers of commerce, embassies, investors, clients, and strategic partners. Represent the company at meetings, conferences, exhibitions, networking events, and official engagements locally and internationally. Manage media relations, including press releases, media briefings, interviews, and reputation management. Lead crisis communication planning and act as the primary communication contact during critical situations. Support investor communications, including presentations, corporate messaging, and stakeholder engagement. Ensure consistent corporate messaging and brand representation across all communication channels. Coordinate corporate events, executive speaking engagements, and media appearances. Support digital PR initiatives in collaboration with the Marketing team to strengthen the company's online presence. Develop internal communication initiatives that enhance employee engagement. Identify networking and partnership opportunities that support business development and international expansion. Monitor political, regulatory, economic, and industry developments and provide strategic recommendations to senior management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. A Master's degree is an advantage. Relevant experience in Public Relations, Corporate Affairs, Government Relations, Business Relations, or Stakeholder Management. Experience within a holding company, diversified group, multinational organization, or large corporate environment is highly preferred. Demonstrated success in building relationships with government authorities, investors, business leaders, media, and strategic partners. Experience supporting market expansion, business development, or international growth initiatives is an advantage. Excellent written and verbal communication, presentation, and stakeholder management skills. Strong media relations and crisis communication experience. Excellent organizational and project management skills with the ability to manage multiple priorities. Experience working with digital and social media communications. Knowledge of investor relations is a plus.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At EY, we're all in to shape your future with confidence. <br>We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. <br>Join EY and help to build a better working world. <br>EY Kuwait - Assurance - Financial Accounting Advisory Services (FAAS) Internship Program <br>Are you ready to shape the future with confidence? <br>Here at EY, you'll have the chance to build a truly exceptional experience. We'll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you'll develop the skills you need to stay relevant today and, in the future, - all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. <br>The opportunity: your next adventure awaits <br>You will be working with one of the most trusted, respected and influential teams in the industry. Global Assurance's purpose is to inspire confidence and shape your future with confidence. We do so by protecting and serving the public interest, promoting transparency, supporting investor confidence and economic growth and nurturing talent to provide future business leaders for the global marketplace. <br>The opportunity is specifically in the Financial Accounting Advisory Services (FAAS) sub-service line under Assurance. Our FAAS practice supports our clients in determining, monitoring and disclosing the financial and non-financial insights to their stakeholders. With approximately 6,000 professionals in 25 regions, our multidisciplinary teams work with clients on projects such as managing accounting and reporting challenges, transaction accounting, Risk, Technology, corporate governance, corporate treasury services and Business Development and Marketing. Click here to learn more about our Assurance service line. <br>If you are a university graduate, the EY Graduate Program could be the opportunity for you. You will be part of a team working with interesting clients, and we'll help you to enhance your strengths and acquire new skills for your career. <br>What we look for: <br><ul><li>You have an agile, growth-oriented mindset. What you know matters, but the right mindset is just as important. We're looking for innovative individuals who can work in an agile way and keep pace with a rapidly changing world.</li></ul><br><ul><li>You are curious and purpose driven. We seek individuals who see opportunities instead of challenges and ask better questions to find better answers.</li></ul><br><ul><li>You are inclusive. We value individuals who embrace diverse perspectives, appreciate differences, and work inclusively to build safety and trust.</li></ul><br>Qualifications: <br><ul><li>Bachelor's or master's degree in accounting or finance, or any related filed completed within the past 18 months.</li></ul><br><ul><li>To comply with the legal requirements, only Nationals will be considered</li></ul><br>What's in it for you: <br><ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li></ul><br><ul><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds.</li></ul><br><ul><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li></ul><br><ul><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul><br>What you can expect: <br>Step 1: Apply <br>Please complete the online application and answer all the questions. <br>Step 2: Online Assessments <br>If selected, you will receive an invitation to complete the EY online assessments. <br>Step 3: Interview <br>Upon passing the assessments, you will receive an invitation for an initial interview. <br>Step 4: Attend <br>If shortlisted, you may be invited to attend a recruitment day or a technical interview. <br>Step 5: Receive <br>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for. <br>Are you ready to shape your future with confidence? Apply today. <br>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. <br><b>EY | Building a better working world </b><br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.<br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.<br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At EY, we're all in to shape your future with confidence. <br>We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. <br>Join EY and help to build a better working world. <br>EY Kuwait - Assurance - Financial Accounting Advisory Services (FAAS) Internship Program <br>Are you ready to shape the future with confidence? <br>Here at EY, you'll have the chance to build a truly exceptional experience. We'll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you'll develop the skills you need to stay relevant today and, in the future, - all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. <br>The opportunity: your next adventure awaits <br>You will be working with one of the most trusted, respected and influential teams in the industry. Global Assurance's purpose is to inspire confidence and shape your future with confidence. We do so by protecting and serving the public interest, promoting transparency, supporting investor confidence and economic growth and nurturing talent to provide future business leaders for the global marketplace. <br>The opportunity is specifically in the Financial Accounting Advisory Services (FAAS) sub-service line under Assurance. Our FAAS practice supports our clients in determining, monitoring and disclosing the financial and non-financial insights to their stakeholders. With approximately 6,000 professionals in 25 regions, our multidisciplinary teams work with clients on projects such as managing accounting and reporting challenges, transaction accounting, Risk, Technology, corporate governance, corporate treasury services and Business Development and Marketing. Click here to learn more about our Assurance service line. <br>If you are a university graduate, the EY Graduate Program could be the opportunity for you. You will be part of a team working with interesting clients, and we'll help you to enhance your strengths and acquire new skills for your career. <br>What we look for: <br><ul><li>You have an agile, growth-oriented mindset. What you know matters, but the right mindset is just as important. We're looking for innovative individuals who can work in an agile way and keep pace with a rapidly changing world.</li></ul><br><ul><li>You are curious and purpose driven. We seek individuals who see opportunities instead of challenges and ask better questions to find better answers.</li></ul><br><ul><li>You are inclusive. We value individuals who embrace diverse perspectives, appreciate differences, and work inclusively to build safety and trust.</li></ul><br>Qualifications: <br><ul><li>Bachelor's or master's degree in accounting or finance, or any related filed completed within the past 18 months.</li></ul><br><ul><li>To comply with the legal requirements, only Nationals will be considered</li></ul><br>What's in it for you: <br><ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li></ul><br><ul><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds.</li></ul><br><ul><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li></ul><br><ul><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul><br>What you can expect: <br>Step 1: Apply <br>Please complete the online application and answer all the questions. <br>Step 2: Online Assessments <br>If selected, you will receive an invitation to complete the EY online assessments. <br>Step 3: Interview <br>Upon passing the assessments, you will receive an invitation for an initial interview. <br>Step 4: Attend <br>If shortlisted, you may be invited to attend a recruitment day or a technical interview. <br>Step 5: Receive <br>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for. <br>Are you ready to shape your future with confidence? Apply today. <br>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. <br><b>EY | Building a better working world </b><br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.<br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.<br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At EY, we're all in to shape your future with confidence.<br> <br>We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br> <br>Join EY and help to build a better working world.<br>EY Kuwait - Assurance - Financial Accounting Advisory Services (FAAS) Internship Program<br>Are you ready to shape the future with confidence?<br>Here at EY, you'll have the chance to build a truly exceptional experience. We'll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you'll develop the skills you need to stay relevant today and, in the future, - all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.<br>The opportunity: your next adventure awaits<br>You will be working with one of the most trusted, respected and influential teams in the industry. Global Assurance's purpose is to inspire confidence and shape your future with confidence. We do so by protecting and serving the public interest, promoting transparency, supporting investor confidence and economic growth and nurturing talent to provide future business leaders for the global marketplace.<br>The opportunity is specifically in the Financial Accounting Advisory Services (FAAS) sub-service line under Assurance. Our FAAS practice supports our clients in determining, monitoring and disclosing the financial and non-financial insights to their stakeholders. With approximately 6,000 professionals in 25 regions, our multidisciplinary teams work with clients on projects such as managing accounting and reporting challenges, transaction accounting, Risk, Technology, corporate governance, corporate treasury services and Business Development and Marketing. Click here to learn more about our Assurance service line.<br>If you are a university graduate, the EY Graduate Program could be the opportunity for you. You will be part of a team working with interesting clients, and we'll help you to enhance your strengths and acquire new skills for your career.<br>What we look for:<br><ul><li>You have an agile, growth-oriented mindset. What you know matters, but the right mindset is just as important. We're looking for innovative individuals who can work in an agile way and keep pace with a rapidly changing world.</li></ul><br> <br><ul><li>You are curious and purpose driven. We seek individuals who see opportunities instead of challenges and ask better questions to find better answers.</li></ul><br> <br><ul><li>You are inclusive. We value individuals who embrace diverse perspectives, appreciate differences, and work inclusively to build safety and trust.</li></ul><br>Qualifications:<br><ul><li>Bachelor's or master's degree in accounting or finance, or any related filed completed within the past 18 months.</li></ul><br> <br><ul><li>To comply with the legal requirements, only Nationals will be considered</li></ul><br>What's in it for you:<br><ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li></ul><br><ul><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds.</li></ul><br> <br><ul><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li></ul><br> <br><ul><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul><br>What you can expect:<br>Step 1: Apply<br>Please complete the online application and answer all the questions.<br>Step 2: Online Assessments<br>If selected, you will receive an invitation to complete the EY online assessments.<br>Step 3: Interview<br>Upon passing the assessments, you will receive an invitation for an initial interview.<br>Step 4: Attend<br>If shortlisted, you may be invited to attend a recruitment day or a technical interview.<br>Step 5: Receive<br>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for.<br>Are you ready to shape your future with confidence? Apply today.<br>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.<br><strong>EY | Building a better working world</strong><br> <br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.<br> <br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.<br> <br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<br> </div>

<p><h4>About Oryx Ltd.</h4> <p>Oryx Ltd. is a family office with a global investment mandate spanning private equity, venture capital, public markets, real estate, and alternative investments. The group’s primary focus is the USA and the GCC, with additional exposure across the UK, Europe, and select global markets. It operates through specialist subsidiaries and takes a principal-led, long-term approach to building and managing assets.</p> <h4>The role</h4> <p>Reporting directly to the Managing Partner and Portfolio Manager, the Investment Analyst supports investment activity across the full deal cycle — sourcing, due diligence, execution, monitoring, and exit — for opportunities spanning real estate, private equity, public markets, and alternatives.</p> <p>The mandate is global, with primary focus on the USA and the GCC and selective exposure across the UK, Europe, and Asia. You will work across asset classes and jurisdictions, building the analytical and financial discipline that supports principal investment decisions.</p> <p>The role demands strong analytical capability, the discipline to produce rigorous financial models and memoranda, and the judgment to evaluate opportunities on both absolute merit and against the firm’s existing portfolio. Success looks like a well-maintained deal pipeline, investment-grade memoranda, accurate portfolio monitoring, and the ability to surface insights to the Managing Partner clearly framed for decision-making.</p> <h4>Key responsibilities</h4> <strong>Investment analysis & evaluation</strong><br> <li>Build financial models and valuation analyses across DCF, IRR, NPV, and comparable company methods</li> <li>Prepare investment memoranda with clear risk-return framing, geographic context, and a recommendation for the Managing Partner</li> <li>Evaluate offering memoranda, pitchbooks, business plans, and related transaction documentation</li> <li>Analyze company and asset performance on both an absolute and relative basis</li> <li>Synthesize publicly available data on deals, sectors, and real estate assets to support investment views</li> <strong>Transaction execution & due diligence</strong><br> <li>Support new investment execution across asset classes — direct real estate, private equity, public markets, and alternatives</li> <li>Coordinate due diligence workstreams including commercial, financial, and legal assessments</li> <li>Manage interaction with external advisors, intermediaries, and co-investment partners through transaction close</li> <li>Handle investment documentation including subscription documents and private placement memoranda</li> <strong>Market research & strategic insights</strong><br> <li>Monitor macroeconomic and geopolitical developments across the US, GCC, UK, and Europe; assess portfolio implications</li> <li>Track financial market activity to inform positioning across local and global markets</li> <li>Maintain internal research databases and a structured deal pipeline</li> <li>Stay current on regulatory developments affecting the firm’s investment landscape</li> <strong>Portfolio monitoring & performance</strong><br> <li>Monitor portfolio positions across geographies and asset classes; produce regular performance reports</li> <li>Support compliance tracking, documentation, and risk monitoring across active and historical investments</li> <li>Recommend optimization strategies as portfolio composition and market conditions evolve</li> <h4>Requirements</h4> <strong>Essential</strong><br> <li>Education: Bachelor’s degree in finance, economics, accounting, business administration, or a related field</li> <li>Experience: 1–3 years in investment, finance, advisory, or a related role; strong recent graduates with relevant internships will also be considered</li> <li>Financial modeling: Solid proficiency in financial modeling and valuation techniques including DCF, IRR, NPV, and comparable company analysis</li> <li>Tools: Strong command of Excel and PowerPoint; working familiarity with at least one of Bloomberg, PitchBook, or Capital IQ</li> <li>Communication: Strong written and verbal English; able to prepare and present investment memoranda and reports to senior stakeholders</li> <li>Discretion: Proven ability to handle highly confidential financial and investment information with absolute discretion</li> <strong>Preferred — aptitude matters more than credentials</strong><br> <li>CFA Level I or II passed, or active progress toward the CFA</li> <li>MBA from a recognized institution</li> <li>Familiarity with real estate investment structures, joint ventures, and waterfall economics</li> <li>Exposure to GCC markets — Kuwait CMA and Boursa Kuwait; UAE (ADGM/DIFC, DFM/ADX); Saudi (PIF ecosystem, Vision 2030)</li> <li>Familiarity with Islamic finance structures — Murabaha, Ijara, Sukuk, Diminishing Musharaka</li> <li>Arabic language skills are a strong advantage for GCC-facing work</li> <h4>Benefits</h4> <p><strong>What we offer</strong></p> <li>A global investment mandate across asset classes and jurisdictions</li> <li>Exposure to principal investment decisions at a family office — not advisory work</li> <li>Competitive compensation commensurate with experience</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.The Rider Engagement team sits within Rider Operations and is responsible for delivering a market-leading proposition for the Kuwait rider fleet. The team focuses on improving rider experience, engagement, and retention through initiatives such as rider communications, in-person events, perks and partnerships, intel gathering &amp; reporting.</p><br><br> <p>We’re looking for a <strong>Rider Engagement Associate – 9 Months Maternity Cover</strong> to join our ME Rider Operations team. The Rider Engagement Associate (Maternity Cover) will be responsible for leading rider engagement initiatives and campaigns end-to-end across Kuwait. The role will own the planning, coordination, budgeting, execution, and reporting of engagement activities that improve rider experience and strengthen Deliveroo’s relationship with its rider fleet. The candidate will report directly to the Middle East Rider Engagement Manager.</p><br><br> <br> <strong>What You’ll Be Doing</strong> <p>Here’s what your day-to-day might look like:</p><br><br> <ul> <li> <p>Lead the planning, budgeting and execution of rider engagement events and initiatives throughout the year, including seasonal activations and in-person rider activities and events.</p><br><br> </li> <li> <p>Develop and execute rider communications across multiple channels to drive awareness, participation, and engagement for various initiatives.</p><br><br> </li> <li> <p>Own rider reporting and intel gathering, including running surveys and focus groups, aiming to share insights on industry trends or rider pain points with stakeholders.</p><br><br> </li> <li> <p>Partner with Operations and other internal teams to support the rollout of rider-focused initiatives and programmes.</p><br><br> </li> <li> <p>Track and evaluate the performance of engagement campaigns, communications, and events using relevant metrics (e.g. rider satisfaction surveys and redemption rates).</p><br><br> </li> <li> <p>Identify and pursue impactful rider benefit partnerships (e.g. grocers, restaurants, and bike service shops) to strengthen Deliveroo’s non-monetary rider proposition in Kuwait.</p><br><br> </li> <li> <p>Build strong relationships with riders and act as a voice of the rider within the business.</p><br><br> </li> </ul> <strong>What You’ll Need to Thrive</strong> <p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><br><br> <ul> <li> <p>1–3 years of experience in Operations, Partnerships, Sales, Marketing &amp; Community Engagement.</p><br><br> </li> <li> <p>Bachelor’s degree in Business, Marketing, Communications, or a related field.</p><br><br> </li> <li> <p>Strong written and verbal communication skills in English (Arabic/Hindi/Urdu is a plus).</p><br><br> </li> <li> <p>Hands-on and proactive, demonstrating the ability to take initiative and drive projects forward independently.</p><br><br> </li> <li> <p>Experience coordinating events, workshops, or engagement initiatives is a plus.</p><br><br> </li> <li> <p>Proficient in Google Workspace tools and Excel/Sheets, with experience in Canva or similar design tools as a plus.</p><br><br> </li> <li> <p>Available to join on a 12-month fixed-term contract and commit to the full duration of the maternity cover.</p><br><br> </li> </ul> <strong>Why Join Us?</strong> <p>At Deliveroo, You’ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That’s Constantly Evolving. We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To</p><br><br> <p><strong>? Make a visible impact every day<br></strong>Your work directly improves experiences for customers, partners and riders.</p><br><br> <p><strong>? Learn fast in an entrepreneurial environment<br></strong>Work close to the market with autonomy, pace and real responsibility.</p><br><br> <p><strong>? Build a career, not just a role<br></strong>Stretch yourself, develop new skills and grow as the business evolves.</p><br><br> <p><strong>? Deliver together in an inclusive culture<br></strong>Collaborative, values-driven teams that support how you work best.</p><br><br> <p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.</p><br><br> <strong>Our Global Structure</strong> <p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br> <strong>Diversity, Equity and Inclusion</strong> <p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br> <p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br> <p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br> <p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br> <br> </div>

<p><h4>Job description</h4> <p>The SOC analyst (L1/L2) is responsible for continuous monitoring, detection, analysis, and response to cybersecurity threats across enterprise environments. The role supports 24x7 SOC operations, performing real-time security event monitoring, incident triage, investigation, escalation, and remediation in accordance with established runbooks, SLAs, and client requirements.</p> <h4>Key responsibilities</h4> <ul> <li>Monitor and analyze security alerts from SIEM, SOAR, EDR, and other security tools to identify potential threats.</li> <li>Perform timely triage, validation, and investigation of alerts in accordance with SLA and prioritization matrix (P1-P4).</li> <li>Execute approved containment, response, and remediation actions using defined SOC runbooks.</li> <li>Manage incidents through the full case lifecycle, ensuring accurate documentation, status updates, and closure in the case management system.</li> <li>Follow standard case handling processes, including case stage/status flow and QA validation requirements.</li> <li>Monitor SOC communication channels (e.g., mailbox, SOAR) and ensure timely response to inquiries, escalations, and stakeholder coordination.</li> <li>Escalate high-severity or complex incidents in line with SLAs, including immediate notification for potential P1/P2 cases.</li> <li>Ensure SLA compliance and resolution, including coordination with internal and external stakeholders.</li> <li>Perform shift-based operations, including effective handover of active and critical cases with complete context.</li> <li>Identify and report operational issues, anomalies, or delays within the same shift to relevant leads.</li> <li>Support continuous improvement by supporting in identifying gaps in detection, logging, automation, and case handling processes.</li> </ul> <h4>Technical skills</h4> <ul> <li>Strong understanding of cybersecurity fundamentals, including threat types, attack vectors, the CIA triad, and awareness of frameworks such as MITRE ATT&CK for threat identification.</li> <li>Working knowledge of operating systems (Windows, Linux/Unix) and networking concepts (TCP/IP, OSI model, DNS, HTTP/S).</li> <li>Experience or familiarity with SIEM/SOAR platforms, endpoint protection, firewalls, and security monitoring tools.</li> <li>Ability to analyze logs, network traffic, and endpoint telemetry to identify malicious activity.</li> <li>Exposure to cloud security concepts (Azure, AWS, or GCP) is an advantage.</li> <li>Familiarity with the MITRE ATT&CK framework for threat identification is an advantage.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in computer science, information security, information technology, or a related field.</li> <li>1-3 years of experience in security operations, IT security, or a related role.</li> <li>Basic understanding of cybersecurity concepts, threats, and attack methodologies.</li> <li>Hands-on exposure or academic experience with SIEM, SOAR, EDR, or security monitoring tools is an advantage.</li> <li>Familiarity with incident handling, alert triage, and case management processes.</li> <li>Strong analytical and problem-solving skills with attention to detail.</li> <li>Good written and verbal communication skills for documentation and handover reporting.</li> <li>Relevant certifications - e.g., Security+, SC-200, CEH (Associate level) - are an advantage but not mandatory.</li> </ul> <h4>About the company</h4> <p>The company is a leading global professional services company that helps the world's leading businesses, governments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. It is a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and the company is one of the world's leaders in helping drive that change, with strong ecosystem relationships.</p> <p>The company combines its strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability. Its broad range of services, solutions, and assets across strategy & consulting, technology, operations, industry X, and song, together with a culture of shared success and commitment to creating 360° value, enable it to help clients reinvent and build trusted, lasting relationships. Success is measured by the 360° value created for clients, employees, shareholders, partners, and communities.</p> <h4>Equal employment opportunity statement</h4> <p>We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.</p></p><p></p>