Doorman Jobs

<p><h4>About the role</h4> <p>We are recruiting a techno-functional Card Fraud Operations Specialist to support a card fraud transformation programme with a leading financial institution. This is a hands-on, delivery-focused engagement centred on optimising fraud detection systems, tuning rules and thresholds, and strengthening card fraud operations end to end.</p> <p>The role sits predominantly on the technical side of the fraud function (approximately 75% technical, 25% business), and suits a specialist who is comfortable working directly in production fraud platforms while translating operational and regulatory needs into system configuration.</p> <p>Strong, current, hands-on FICO Falcon experience is the core requirement for this role.</p> <h4>Requirements</h4> <h4>Key responsibilities</h4> <ul> <li>Own and optimise fraud detection within FICO Falcon - writing and tuning rules, strategies, thresholds, custom variables, and scoring logic</li> <li>Configure and tune detection strategies across the wider platform stack (including Cain and Korus)</li> <li>Analyse fraud patterns and chargeback trends to inform detection and prevention strategy</li> <li>Manage and reduce fraud exposure across the card portfolio, including chargeback handling (Code 69) and MCV processes</li> <li>Review and refine detection performance, balancing fraud capture against false-positive and customer-friction impact</li> <li>Support the wider card fraud transformation programme, working with operations, risk, and technical stakeholders</li> <li>Provide post-implementation support and iterative tuning through the contract term</li> </ul> <h4>Required experience and skills</h4> <ul> <li>Strong, hands-on FICO Falcon experience - rule writing, threshold setting, strategy configuration, and model tuning in a live environment (essential)</li> <li>10-12 years' experience in card fraud, with deep specialist expertise in card fraud operations</li> <li>Working knowledge of Cain and Korus platforms</li> <li>Strong command of chargeback processes, including Code 69, and MCV</li> <li>Demonstrable experience in fraud system optimisation - configuring and tuning detection rules and thresholds in a live environment</li> <li>Techno-functional profile: able to work directly in fraud platforms while engaging business and operations stakeholders</li> <li>Analytical rigour and a data-led approach to fraud strategy and performance measurement</li> </ul> <h4>Desirable</h4> <ul> <li>Prior experience delivering fraud transformation or system-optimisation programmes for banks or card issuers</li> <li>Exposure to GCC or wider regional card fraud operations</li> <li>Experience working within vendor or consulting engagements alongside in-house fraud teams</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are recruiting a techno-functional card fraud operations specialist to support a card fraud transformation programme with a leading financial institution. This is a hands-on, delivery-focused engagement centred on optimising fraud detection systems, tuning rules and thresholds, and strengthening card fraud operations end to end.</p> <p>The role sits predominantly on the technical side of the fraud function (approximately 75% technical, 25% business), and suits a specialist who is comfortable working directly in production fraud platforms while translating operational and regulatory needs into system configuration.</p> <p>Strong, current, hands-on FICO Falcon experience is the core requirement for this role.</p> <h4>Requirements</h4> <h4>Key responsibilities</h4> <ul> <li>Own and optimise fraud detection within FICO Falcon - writing and tuning rules, strategies, thresholds, custom variables, and scoring logic</li> <li>Configure and tune detection strategies across the wider platform stack (including Cain and Korus)</li> <li>Analyse fraud patterns and chargeback trends to inform detection and prevention strategy</li> <li>Manage and reduce fraud exposure across the card portfolio, including chargeback handling (Code 69) and MCV processes</li> <li>Review and refine detection performance, balancing fraud capture against false-positive and customer-friction impact</li> <li>Support the wider card fraud transformation programme, working with operations, risk, and technical stakeholders</li> <li>Provide post-implementation support and iterative tuning through the contract term</li> </ul> <h4>Required experience and skills</h4> <ul> <li>Strong, hands-on FICO Falcon experience - rule writing, threshold setting, strategy configuration, and model tuning in a live environment (essential)</li> <li>10-12 years' experience in card fraud, with deep specialist expertise in card fraud operations</li> <li>Working knowledge of Cain and Korus platforms</li> <li>Strong command of chargeback processes, including Code 69, and MCV</li> <li>Demonstrable experience in fraud system optimisation - configuring and tuning detection rules and thresholds in a live environment</li> <li>Techno-functional profile: able to work directly in fraud platforms while engaging business and operations stakeholders</li> <li>Analytical rigour and a data-led approach to fraud strategy and performance measurement</li> </ul> <h4>Desirable</h4> <ul> <li>Prior experience delivering fraud transformation or system-optimisation programmes for banks or card issuers</li> <li>Exposure to GCC or wider regional card fraud operations</li> <li>Experience working within vendor or consulting engagements alongside in-house fraud teams</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>HR Manager – Atelier Yas Couture</p><p><b>Job Title:</b> HR Manager</p><p> <b>Company:</b> Atelier Yas Couture</p><p> <b>Location:</b> Kuwait</p><p> <b>Employment Type:</b> Full-Time</p><p><b>Job Description</b></p><p>Atelier Yas Couture, a luxury fashion and couture house in Kuwait, is looking for an experienced and motivated <b>HR Manager</b> to join our team. The successful candidate will be responsible for managing the complete HR function, ensuring smooth employee operations, compliance with Kuwait labor regulations, recruitment, and maintaining a professional and positive workplace environment.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage the complete HR operations of the company.</li><li>Handle recruitment, screening, interviewing, selection, and onboarding of employees.</li><li>Prepare and maintain employee records, contracts, attendance, leave, and personnel files.</li><li>Manage employee relations and address workplace concerns professionally.</li><li>Ensure compliance with <b>Kuwait Labor Law</b> and company policies.</li><li>Coordinate employee visas, residency, work permits, renewals, transfers, and related government procedures.</li><li>Manage payroll coordination, salary records, deductions, and employee benefits.</li><li>Develop and implement HR policies and procedures.</li><li>Monitor employee attendance, punctuality, performance, and disciplinary matters.</li><li>Coordinate with department heads regarding staffing requirements and workforce planning.</li><li>Prepare job descriptions and post vacancies through appropriate recruitment channels.</li><li>Coordinate with recruitment agencies for overseas hiring when required.</li><li>Support employee training, development, and performance evaluation.</li><li>Handle employee grievances and maintain confidentiality of sensitive HR information.</li><li>Prepare HR reports and provide management with regular updates on staffing and HR matters.</li><li>Maintain a professional, organized, and productive work environment</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>HR Management &amp; Administration</p><p>Kuwait Labor Law</p><p>Recruitment &amp; Talent Acquisition</p><p>Employee Relations</p><p>Payroll &amp; Attendance Management</p><p>Visa &amp; Residency Procedures</p><p>Work Permits &amp; Government Relations</p><p>Overseas Recruitment</p><p>Employee Onboarding &amp; Offboarding</p><p>Performance Management</p><p>HR Policies &amp; Procedures</p><p>Conflict Resolution</p><p>Workforce Planning</p><p>HR Documentation &amp; Reporting</p><p>Microsoft Office</p><p>Strong Communication &amp; Leadership Skills</p><p>Problem Solving &amp; Decision Making</p><p>Confidentiality &amp; Professionalism</p><p>English – Excellent</p><p>Arabic – Advantage</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Company Overview</b></p><p>We are a premier foodstuff supply and distribution company specializing in sourcing and delivering high-quality ingredients and staples to hotels, restaurants, and catering companies (<b>HORECA</b>). We pride ourselves on reliability, premium product lines, and efficient supply chain solutions.</p><p>We are seeking a high-caliber, strategic <b>B2B Sales Manager</b> to lead, mentor, and scale our team of outdoor sales representatives and aggressively expand our market share.</p><p><b>⚠️ PLEASE READ BEFORE APPLYING:</b> This is a <b>B2B wholesale supplier-side corporate sales position</b>. We are <b>NOT</b> looking for hospitality operations staff, F&amp;B managers, restaurant managers, or hotel front-of-house professionals. To be considered, you <b>must</b> have direct experience working for a food manufacturer, importer, or distributor, selling <i>to</i> the hospitality industry.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li><b>Team Leadership &amp; Performance:</b> Direct, train, and motivate a team of outdoor/field sales representatives. Set clear targets, optimize their sales routes, and implement KPIs to track daily visits and conversion rates.</li><li><b>Key Account Management:</b> Leverage your existing network to personally pitch, negotiate, and close high-volume accounts with major hotel chains, large catering companies, and prominent restaurant groups.</li><li><b>Sales Strategy &amp; Execution:</b> Develop and implement aggressive sales strategies to increase trading volume, cross-sell product categories, and open new geographical territories.</li><li><b>Contract &amp; Margin Management:</b> Overses trading agreements, listing fees, and volume rebate structures to ensure sales growth aligns with corporate profitability goals.</li><li><b>Market Intelligence &amp; Collaboration:</b> Monitor competitor activities, pricing trends, and market demand. Coordinate tightly with the procurement and logistics teams to ensure stock availability matches sales commitments.</li></ul><p><br></p><p><b>Required Qualifications &amp; Experience</b></p><ul><li><b>Industry Experience</b></li></ul></div>

<p>stc Kuwait is actively recruiting for the role of Talent Development Senior Specialist . In this role, you will be Support the planning, coordination, and delivery of Talent Development and Learning programs to enhance employee capabilities, support new joiners and early-career talent, and ensure effective implementation of learning initiatives aligned with stc s business needs.</p><p><b><br></b></p><p><b>Roles and Responsibilities:</b></p><p>Your responsibilities will include, but not be limited to, the following:</p><ul><li>Support the assessment of training and development needs through employee feedback, surveys, discussions with managers, and business requirements.</li><li>Assist in developing and implementing the annual training plan and maintain the training calendar covering internal and external programs.</li><li>Coordinate the end-to-end delivery of stc learning programs, including employee, leadership, digital, functional, and future-skills initiatives.</li><li>Research and recommend suitable training programs, certifications, providers, and development solutions based on identified employee and business needs.</li><li>Coordinate training logistics, including nominations, registrations, venues, materials, trainers, communications, and other program requirements.</li><li>Support the delivery of new-joiner induction and onboarding programs, including schedules, communications, materials, and coordination with relevant stakeholders.</li><li>Coordinate internship, and early-career programs, including student onboarding, placements, communication, progress tracking, and evaluations.</li><li>Support selected stc programs targeting students, schools, employees families, and community participants.</li><li>Coordinate with internal subject-matter experts, external training providers, universities, and other learning partners to ensure effective program delivery.</li><li>Collect and analyze training feedback and evaluation results to measure participant satisfaction, learning effectiveness, and identify improvement opportunities.</li><li>Maintain accurate training and development records in HRIS and prepare periodic reports and dashboards related to participation, completion, costs, and program outcomes.</li><li>Contribute to the development and implementation of Talent Development policies, procedures, guidelines, and continuous improvement initiatives.</li><li>Assist the Talent Development Head in order to offer specific training programs to help workers maintain or improve job skills.</li><li>Organize and develop training procedure manuals and guides and course materials such as hand-outs and visual materials.</li><li>Assist in formulating and creating training plans which meet current and future needs through effective in-house training scheduling in accordance with the strategic goals</li><li>Search and recommend training programs that match employee training needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To qualify for this role, you must meet the below minimum requirements:</p><ul><li>Bachelor s degree in Business Management</li><li>Minimum 4 years of relevant Experience</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Candidate should have experience in the field of Information &amp; Technology Expertise in the field of Networks. Major work responsibilities like Installing, Configuring, and Troubleshooting and Designing of LAN, WAN, WLAN, ASA, Cisco CUCM, Palo alto and Fortigate firewalls.<br></p><ul><li><p>Handling of Cisco switches.</p></li><li><p>Handle Layer 2 connectivity between LAN &amp; WAN branches Along with point-to-point link and point to multi point link and implement required security.</p></li><li><p>Upgrading of IOS of network devices.</p></li><li><p>Handling of proxy Engine along with Content filtering.</p></li><li><p>Monitoring and shaping of Internet bandwidth.</p></li><li><p>Handling Access Control to all network devices using Tacacs+ services.</p></li><li><p>Analyze &amp; Research on New Network Products for Ministry.</p></li><li><p>Analyze all Operational &amp; Network related Jobs at Ministry.</p></li><li><p>Daily troubleshooting for LAN and WAN problems.</p></li><li><p>Configuring &amp; troubleshooting for LAN, WAN, and Firewalls (NGFW).</p></li><li><p>Configuring &amp; troubleshooting the Load balancer.</p></li><li><p>Configuring &amp; troubleshooting Infoblox.</p></li><li><p>Configuring &amp; troubleshooting Arbor.</p></li><li><p>Troubleshooting Network and Security infrastructure.</p></li><li><p>Installation and configuration of Routers, switches, and wireless LAN.</p></li><li><p>Hands-on experience in NAC solutions</p></li><li><p>Preventive maintenance report for in-house devices.</p></li><li><p>Troubleshooting and resolving Tickets.</p></li><li><p>Deployment and Configuration of UTM appliances</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Candidate Must have University Degree in Computer science or engineering or equivalent</p></li><li><p>Candidate Must have Cisco Certified Internetwork Expert, Lab (CCIE) Security</p></li><li><p>Candidate Must have Cisco Certified Internetwork Expert, Lab (CCIE) Routing &amp; Switching</p></li><li><p>Candidate Must have Palo Alto Network Certified Network Security Engineer (PCNSE)</p></li><li><p>Candidate Must have Fortinet Network Security Expert (NSE-1)</p></li><li><p>Candidate Must have Fortinet Network Security Expert (NSE-2)</p></li><li><p>Candidate Must have Fortinet Network Security Expert (NSE-3)</p></li><li><p>Candidate Must have Cisco Certified voice professional (CCVP/CCNP Voice)</p></li><li><p>Candidate Must have Cisco Certified Network Associates Voice (CCNA Voice)</p></li><li><p>Candidate Must have Cisco Certified Network Associates (CCNA R&amp;S)</p></li><li><p>Candidate Must have Microsoft Certified Systems Engineer (MCSE)</p><br></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Description</b></p><p>This role serves as the main point of contact, providing a warm and premium experience for all clinic visitors. They manage the front desk by handling appointments and answering patient inquiries via phone, email, and messaging. Overall, the role ensures high patient satisfaction while keeping daily clinic operations running smoothly. This role is suited for a professional who has worked in reputable clinics and is capable of delivering a seamless, polished front-desk operation.</p><p><br></p><p>Role &amp; Responsibilities:&nbsp;&nbsp;&nbsp;</p><ul><li><b>Reception &amp; hospitality:</b> Welcome patients and visitors warmly in Arabic and English, ensuring a courteous, professional, and comfortable front-of-house experience.</li><li><b>Appointment management: </b>Schedule, confirm, reschedule, and follow up on appointments using the clinic booking system; manage the daily calendar to minimise wait times and gaps.</li><li><b>Communications: </b>Answer incoming calls, WhatsApp/social messages, and emails promptly; respond to enquiries about services, pricing, and availability, and route matters to the right team member.</li><li><b>Patient registration: </b>Register new patients, verify personal and insurance details, and maintain accurate, confidential records in the clinic management system.</li><li><b>Billing support: </b>Process payments, issue invoices and receipts, handle deposits, and reconcile the daily cash/card float.</li><li><b>Coordination: </b>Coordinate with clinical staff on patient flow, notify practitioners of arrivals, and manage the waiting area.</li><li><b>Front desk upkeep: </b>Keep the reception and waiting areas clean, presentable, and well-stocked with forms and marketing materials.</li><li><b>Administration: </b>Support light administrative tasks — filing, follow-up reminders, feedback collection, and assisting with promotions or campaigns as needed.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>What we offer</b></p><p>In addition to a competitive tax-free salary and excellent benefits, you'll work in a professional, collaborative environment with a diverse team and numerous opportunities. Our client offers a rewarding career experience and is excited to connect with individuals seeking new challenges.</p><p><b>Who you are</b></p><p>You are excellent in customer service, with strong organizational, communication, and time-management skills. You represent the company’s standards—professional, detail-oriented, and committed to an outstanding patient experience. Strong ability to manage patient flow, stay organized, be proactive, and perform under pressure.</p><p><br></p><p>Skills &amp; Competencies:</p><ul><li>Warmly greet incoming visitors</li><li>Handle requests and resolve complaints professionally</li><li>Maintain a welcoming and well-presented lobby</li><li>Proactive, team-oriented, with genuine care for patients</li><li>Professional appearance and positive attitude with strong customer-service skills</li><li>Familiarity with social media enquiries and basic CRM follow-up</li><li>Proficiency with office software, email, and spreadsheets</li></ul><p>Education &amp; Qualifications:</p><ul><li>High school diploma or equivalent</li><li>Diploma or degree in administration, hospitality, or related field is an advantage</li><li>Minimum 1–2+ years’ experience in clinic, spa, or front-desk customer service</li><li>Prior experience in a medical, dermatology, or aesthetics clinic</li></ul><p><br></p></div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an engineer, you’re not just maintaining the hotel’s physical safety and functionality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Maintain hotel facilities: Ensure physical functionality and safety of the property, including guest rooms, public spaces, and heart-of-house areas</li> <li>Respond to service requests: Quickly handle guest calls and team member work orders</li> <li>Perform a variety of maintenance tasks: Conduct repairs and maintenance across various areas, including carpentry, plumbing, electrical, HVAC, and masonry</li> <li>Conduct preventive maintenance inspections: Regularly inspect facilities and equipment to identify and address preventive maintenance needs</li> <li>Document maintenance activities: Record completed inspections and repairs and flag any issues requiring further attention</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a training executive, you’re not just delivering exceptional training programmes – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Execute the in-house training plan: coordinate and deliver engaging, high-quality training programmes that align with hotel priorities</li> <li>Identify and support training needs: partner with line managers, department heads, HR, and the training manager to assess development needs, implement learning initiatives, and review progress monthly</li> <li>Administer required training courses: coordinate legal, compliance, and vocational qualification programmes to ensure employees meet required standards and progress in their professional development</li> <li>Engage and connect trainers across the hotel: lead monthly meetings with departmental trainers to share progress, review needs, and ensure training is consistently delivered</li> <li>Inspire and develop the team: support team members within own and other teams, monitor performance, provide coaching, and foster a positive and productive training environment</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Company Overview</b></p><p>We are a premier foodstuff supply and distribution company specializing in sourcing and delivering high-quality ingredients and staples to hotels, restaurants, and catering companies (<b>HORECA</b>). We pride ourselves on reliability, premium product lines, and efficient supply chain solutions.</p><p>We are seeking a high-caliber, strategic <b>B2B Sales Manager</b> to lead, mentor, and scale our team of outdoor sales representatives and aggressively expand our market share.</p><p><b>⚠️ PLEASE READ BEFORE APPLYING:</b> This is a <b>B2B wholesale supplier-side corporate sales position</b>. We are <b>NOT</b> looking for hospitality operations staff, F&amp;B managers, restaurant managers, or hotel front-of-house professionals. To be considered, you <b>must</b> have direct experience working for a food manufacturer, importer, or distributor, selling <i>to</i> the hospitality industry.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li><b>Team Leadership &amp; Performance:</b> Direct, train, and motivate a team of outdoor/field sales representatives. Set clear targets, optimize their sales routes, and implement KPIs to track daily visits and conversion rates.</li><li><b>Key Account Management:</b> Leverage your existing network to personally pitch, negotiate, and close high-volume accounts with major hotel chains, large catering companies, and prominent restaurant groups.</li><li><b>Sales Strategy &amp; Execution:</b> Develop and implement aggressive sales strategies to increase trading volume, cross-sell product categories, and open new geographical territories.</li><li><b>Contract &amp; Margin Management:</b> Overses trading agreements, listing fees, and volume rebate structures to ensure sales growth aligns with corporate profitability goals.</li><li><b>Market Intelligence &amp; Collaboration:</b> Monitor competitor activities, pricing trends, and market demand. Coordinate tightly with the procurement and logistics teams to ensure stock availability matches sales commitments.</li></ul><p><br></p><p><b>Required Qualifications &amp; Experience</b></p><ul><li><b>Industry Experience:</b> Minimum <b>10 years of proven track record in B2B sales specifically within the FMCG or foodstuff distribution sector</b>, focusing heavily on the HORECA channel.</li><li><b>Established Network:</b> An active, highly established portfolio of procurement managers, purchasing directors, and executive chefs within the local hospitality and catering ecosystem.</li><li><b>Leadership Experience:</b> Minimum 3–5 years in a managerial role directly supervising an outdoor/field sales team. Proven ability to drive team accountability and performance.</li><li><b>Commercial Acumen:</b> Strong understanding of credit facilities, payment terms, collection management, and distribution logistics.</li><li><b>Communication:</b> Exceptional negotiation, presentation, and relationship-building skills.</li></ul><p><br></p><p><b>What We Offer</b></p><ul><li>Competitive base salary commensurate with experience.</li><li>Performance-based bonus structure tied to team targets and revenue growth.</li><li>Company vehicle/allowance and corporate mobile tools.</li><li>Opportunities for strategic input and career advancement within a growing trading company.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Core Industry Skills</b></p><ul><li><b>Active HORECA Network:</b> A ready-to-use portfolio of purchasing directors, executive chefs, and catering buyers.</li><li><b>B2B Commercial Negotiation:</b> Proven ability to negotiate high-volume supply contracts, pricing structures, and annual listing fees.</li><li><b>Credit &amp; Collection Control:</b> Strong management of B2B payment terms (30/60/90 days) and tracking outstanding collections.</li></ul><p><br></p><p><b>Leadership &amp; Operations</b></p><ul><li><b>Field Sales Management:</b> Experience setting KPIs, tracking daily routes, and driving accountability for a team of outdoor sales reps.</li><li><b>Supply Chain Alignment:</b> Ability to coordinate with internal procurement and warehouse teams to match sales commitments with stock availability.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Tabby: <br></strong><br>Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.<br><br><br>We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.<br><br><br>If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.<br><br><strong>About the role</strong><br>Tabby is the leading shopping and financial services app in the Middle East - 25M+ users, 65,000+ merchants across Saudi Arabia, the UAE and Kuwait. We're now building our Kuwait team.<br>This is a founding role. You'll support building the compliance function in Kiwait rather than inherit one, and act as our principal contact with the Central Bank of Kuwait.<br> <br> Key Responsibilities<br><ul><li>Own the CBK relationship - correspondence, inspections, information requests and supervisory dialogue</li><li>Lead the compliance workstream of our CBK registration and licensing programme</li><li>Build the Kuwait compliance framework from scratch: policies, controls, monitoring plan and risk assessments</li><li>Act as MLRO - own the AML/CFT programme, including STR filing, CDD, sanctions screening and transaction monitoring</li><li>Maintain the BNPL consumer protection framework covering dispute resolution, fee transparency and complaint handling</li><li>Track regulatory change, assess business impact and drive implementation with the relevant owners</li><li>Prepare compliance reporting for CBK and papers for the audit and risk committees</li><li>Conduct regular compliance assessments and audits, proactively identifying potential areas of non-compliance and recommending corrective actions to mitigate risks and ensure adherence to regulatory standards.</li><li>Provide strategic guidance and support to various departments within the organization on compliance-related matters, including regulatory changes and updates, ensuring that all business activities are conducted in a compliant manner.</li><li>Design and roll out efficient and effective compliance processes, leveraging technology and innovative solutions to streamline compliance workflows and enhance operational efficiency.</li><li>Collaborate with internal stakeholders, including senior management, to integrate compliance considerations into all aspects of business operations, including product development, marketing, and customer service.</li></ul> <br> Skills, Knowledge and Expertise<br><ul><li><strong>5+ years</strong> in compliance, AML/CFT or regulatory advisory within a CBK-regulated business - a Kuwaiti bank, finance company, exchange house, or registered e-payment or e-money provider</li><li><strong>Direct experience dealing with the CBK</strong>, including inspections and regulatory submissions</li><li>Working knowledge of the CBK e-payment of funds regime and Kuwait's AML/CFT framework</li><li>A track record of <strong>building</strong> frameworks, not only administering them</li><li>Professional Arabic and English, including drafting regulatory correspondence in Arabic</li></ul> </div>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart,</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p><strong>Key responsibilities:</strong></p> <ul> <li>Maintain active communication systems within the Housekeeping Department to coordinate with guests and other departments</li> <li>Verify key cabinet inventory daily and report discrepancies to the Executive Housekeeper</li> <li>Review evening and night logbooks to identify and prioritise pending guest requests</li> <li>Prepare daily assignment sheets and coordinate staff distribution across all areas</li> <li>Record and communicate VIP room assignments and in-house room status to supervisors</li> <li>Respond promptly to guest requests and maintenance calls, ensuring timely resolution</li> <li>Compile and organise daily Housekeeping Reports</li> <li>Distribute work orders to responsible personnel and track completion</li> <li>Update the Property Management System with information from Floor Supervisors</li> <li>Process lost and found items according to established policies</li> </ul> <h4>Qualifications</h4> <ul> <li>Fluent in English with excellent written and verbal communication skills; proficiency in one additional language spoken by the majority of staff is essential</li> <li>Minimum two years' experience in a housekeeping or guest services role within a 5-star hotel environment</li> <li>Proficient in Microsoft Excel, Word, and Outlook; demonstrated experience with Fidelio or equivalent Property Management System</li> <li>Strong organisational and multitasking abilities with excellent attention to detail</li> <li>Proven ability to prioritise tasks and manage competing demands in a fast-paced environment</li> <li>Excellent interpersonal skills with a commitment to guest satisfaction and departmental coordination</li> </ul> <h4>Additional information</h4> <p><strong>Why work for Accor</strong></p> <ul> <li>Develop your talent through Accor’s learning programs</li> <li>Opportunity to grow within your property and across the world</li> <li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities</li> <li>Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent</li> </ul></p><p></p>

<p><h4>What will I be doing?</h4> <p>As guest relations executive, you will directly address the needs of VIP guests and inform other team members of VIP needs in order to ensure an exceptional guest experience. A guest relations executive is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:</p> <ul> <li>Meet, greet and direct guests who enter the lobby area</li> <li>Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on their requirements</li> <li>Seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner</li> <li>Serve as a point of contact for long-stay guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from guest relations</li> <li>Manage, record and resolve promptly guest or customer complaints</li> <li>Ensure a very high level of customer service is constantly maintained for reception, lobby area and executive lounge</li> <li>Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li> <li>Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the guest</li> <li>Communicate with the executive lounge manager and track and reward regular guests for their loyalty and creativity; choose rewards that meet guest preferences while remaining within the allocated budget</li> <li>Maintain good communication and work relationships in all hotel areas</li> <li>Maintain staffing levels to meet business demands</li> <li>Attend all reception meetings and executive lounge meetings</li> <li>Comply with hotel security, fire regulations and all health and safety legislation</li> <li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li> <li>Assist with other departments, as necessary</li> </ul> <h4>What are we looking for?</h4> <p>Guest relations executives serving Hilton brands are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>An ability to listen and respond to demanding guest needs</li> <li>Excellent leadership, interpersonal and communication skills</li> <li>Accountable and resilient</li> <li>Commitment to delivering a high level of customer service</li> <li>Ability to work under pressure</li> <li>Flexibility to respond to a variety of different work situations</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>Previous experience in a customer service function or in a similar role</li> <li>A passion for delivering an exceptional level of guest service</li> <li>High level of IT proficiency</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the</p><p></p>

Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service Inspects all VIP rooms prior to arrival Oversee maintenance of efficient repeat guest history system Promote Inter-Hotel sales and in-house facilities Perform such functions as to include:Priority Club and regular guest welcome letters Solicitation of Priority Club applications Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Attending to special requests by guests Develop and implement guest telephone contact systems Compile, analyze and control guest relations’ costs Schedule and attend regular Priority Club and VIP guest cocktail parties and social engagements in an effort to further improve on service delivery Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Organize and conduct regular meetings for all Guest Relation’s staff to facilitate communications and smooth operations Supervises Guest Relations Team to ensure a consistently high standard of customer service following the Inter Continental guidelines and the Standard Operating Procedures of the department. Ensures daily tasks and activities are completed. Ensures that all staff has a high level of product knowledge of the hotel and the local area and know what is happening in the hotel on a daily basis. Informs other operational departments such as Housekeeping and F&B on matters related to arrival times, special requests and VIP amenities set up. Regularly reviews and develops the standards of VIP amenities following guest comments. Monitors the enrolment and correct handling and updating of Priority Club Membership in the system. Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel maximize rooms’ sales and revenue for the hotel. Conducts show rounds to the preset standard. Ensure and maintain the security of information relating to customers and personnel in the hotel. Adhere to company credit policies to ensure that all revenue expected will be received.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the role We are recruiting a techno-functional Card Fraud Operations Specialist to support a card fraud transformation programme with a leading financial institution.<br> This is a hands-on, delivery-focused engagement centred on optimising fraud detection systems, tuning rules and thresholds, and strengthening card fraud operations end to end.<br> The role sits predominantly on the technical side of the fraud function (approximately 75% technical, 25% business), and suits a specialist who is comfortable working directly in production fraud platforms while translating operational and regulatory needs into system configuration.<br> Strong, current, hands-on FICO Falcon experience is the core requirement for this role.<br> Key responsibilities Own and optimise fraud detection within FICO Falcon - writing and tuning rules, strategies, thresholds, custom variables, and scoring logic Configure and tune detection strategies across the wider platform stack (including Cain and Korus) Analyse fraud patterns and chargeback trends to inform detection and prevention strategy Manage and reduce fraud exposure across the card portfolio, including chargeback handling (Code 69) and MCV processes Review and refine detection performance, balancing fraud capture against false-positive and customer-friction impact Support the wider card fraud transformation programme, working with operations, risk, and technical stakeholders Provide post-implementation support and iterative tuning through the contract term Required experience and skills Strong, hands-on FICO Falcon experience - rule writing, threshold setting, strategy configuration, and model tuning in a live environment (essential) 10-12 years' experience in card fraud, with deep specialist expertise in card fraud operations Working knowledge of Cain and Korus platforms Strong command of chargeback processes, including Code 69, and MCV Demonstrable experience in fraud system optimisation - configuring and tuning detection rules and thresholds in a live environment Techno-functional profile: able to work directly in fraud platforms while engaging business and operations stakeholders Analytical rigour and a data-led approach to fraud strategy and performance measurement Desirable Prior experience delivering fraud transformation or system-optimisation programmes for banks or card issuers Exposure to GCC or wider regional card fraud operations Experience working within vendor or consulting engagements alongside in-house fraud teams</span> </div>

<p><h4>About Jumeirah and the hotel:</h4> <p>Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.<br> Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.<br> Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.<br> As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.<br> Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.<br> Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.</p> <h4>About the job:</h4> <p>An exciting opportunity has arisen for a Guest Service Executive role to join the Front Office team at Jumeirah Messilah Beach Hotel & Spa, Kuwait.</p> <h4>Your main duties will include:</h4> <ul> <li>Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet</li> <li>Take payment from guests on departure and close their bills correctly</li> <li>Be efficient in assisting guests throughout their stay with any requirements</li> <li>Sell rooms to walk-in guests at the maximum rate possible</li> <li>Ensure that the Guest Services desk is manned, operationally prepared and stocked at all times</li> <li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody</li> <li>Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided</li> <li>File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks</li> <li>Neatly file registration cards of departed guests by date and in alphabetical order</li> <li>Scan the passport of every guest on arrival and save the data correctly for the CID Report</li> <li>Carry out a Routing Instruction Report regularly and ensure that all required back-up is attached to the Registration Cards neatly</li> <li>Log and keep the immediate supervisor fully informed of all challenges, negative feedback or unusual matters of significance</li> <li>Attend the daily handover briefing at the beginning of each shift</li> <li>Open safe deposit boxes for guests ensuring that details and signatures on the record card are completed and correct</li> <li>Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times</li> <li>Assist the CID Clerk with entering the data in the computer system whenever required</li> <li>Assist Guest Relations with escorting guests to their rooms on arrival, explaining all the features and facilities</li> <li>Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests</li> <li>Take advance payment guarantee on check-in for all guests according to the Resort’s Credit Policy</li> </ul> <h4>Qualifications:</h4> <h4>About you:</h4> <ul> <li>Should have 2-year minimum experience in same role in a five-star hotel</li> <li>Able to handle multiple tasks</li> <li>Customer service experience in a five star environment in Front Office</li> <li>Proficiency in spoken and written Business English</li> <li>Able to effectively communicate with all levels of colleague and Management</li> </ul> <h4>About the benefits:</h4> <p>Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Responsibilities</p><ul><li>Plan, direct and conduct overall training programme for employees working with SCM.</li><li>Carry out new starter Novice MHE training</li><li>Carry out MHE operator refresher training</li><li>Support the wider business units with MHE training as required</li><li>Carry out Defensive driving training</li><li>Carry out Staff Inductions</li><li>Carry out First Aid and Fire awareness training for staff as required.</li><li>Attend monthly site safety meeting and update on all matters relating to operator MHE training</li><li>Set goals, priorities and broad objectives for staff MHE training in collaboration with line managers and employees in order to reduce the cost, severity and frequency of accidents.</li><li>Facilitate in providing training sessions, develop appropriate objectives and ensure achievement for the same.</li><li>Coordinate the safety activities of all safety and training personnel to ensure maximum benefit across the company.</li><li>To be involved in investigating MHE incidents and accidents</li><li>Evaluate and review operating procedures and Safety precautions to minimise the potential for accident and injury.</li><li>Supervise and participate in accident/ incident investigations.</li><li>Ensure optimum level of customer satisfaction and compile all feedback to analyse work of employees.</li><li>Co-ordinate with line managers and supervisors to assess the training needs of individual departments.</li><li>Should evaluate the competency level of individual trainees to enable him work with employees with different knowledge and skill levels.</li><li>Manage and maintain in-house training facilities and equipment.</li><li>Research and recommend new training methods.</li><li>Assess training effectiveness to ensure incorporation of taught skills techniques into employees work behaviour.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Candidate Requirements</p><ul><li>Proven work experience as a Trainer or similar role (coordinator/ facilitator).</li><li>Must be a MHE operative, with a recommended minimum 2 years experience.</li><li>Multi- skilled trainer who can deliver courses for a wide range of MHE.&nbsp;</li><li>Proven ability to complete full training cycle (assess and analyse needs, develop learning objectives, design and develop training programme, coordinate, monitor and evaluate).</li><li>Strong communication skills, preferably bilingual with English and Arabic.</li><li>Excellent Interpersonal, written and verbal communication skills.</li><li>Good organisational and self-management skills</li><li>Administrative skills to manage training programmes.</li><li>Competencies in MS Office and Presentation Skills.</li><li>Skill in analysing and organising information to develop, evaluate and improve safety and training programmes.</li><li>Ability to identify training needs and to facilitate and/ or provide training programme to meet those needs, and to conduct training on a variety of subjects (MHE operator training, Defensive driving, First Aid, Customer care etc).</li><li>Ability to communicate effectively, clearly, and concisely with individuals and groups, both orally and in writing.</li><li>Ability to work under pressures of time constraints and conflicting demands.</li><li>Degree/ or Diploma or equivalent is required, but will accept a combination of education and prior experience.</li><li>Candidate with MHE instructor certification is preferred</li><li>4-5 years experience in a professional logistics warehousing environment.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Quality Assurance &amp; Audits</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Develop, maintain and apply quality and hygiene checklists/standards for each site type (salon, spa, clinic, retail, café).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Conduct scheduled and surprise quality audits across Kuwait sites, documenting findings with clear scores and evidence.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Track audit results over time, identify recurring issues, and drive corrective and preventive actions with site managers.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with health, hygiene and safety requirements, including Baladiya (municipality) and Ministry of Health standards where applicable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Report quality performance and trends to the CPCSO, flagging risks and improvement areas.</p><p><b>Housekeeping Operations</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Supervise and coordinate housekeeping staff and cleaning schedules across all Kuwait sites to ensure consistent daily readiness.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Set cleaning routines, standards and turnaround expectations for treatment rooms, floors, common areas and back-of-house.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Manage housekeeping supplies, consumables and cleaning materials – monitoring stock, usage and cost control.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Oversee vendor and contracted cleaning services (where used), ensuring service levels are met.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Respond to urgent cleanliness or facility-readiness issues, coordinating quick resolution.</p><p><b>Team Leadership</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Lead, schedule and support housekeeping staff, including training on standards, hygiene protocols and safe handling of materials.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor attendance, performance and conduct of housekeeping team members, escalating issues to People &amp; Culture as needed.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Foster a culture of pride, accountability and consistency across housekeeping teams.</p><p><b>Coordination &amp; Reporting</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Partner with site managers, operations and P&amp;C to align quality and housekeeping standards with business needs.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate records of audits, corrective actions, staffing and supplies.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Contribute quality and housekeeping inputs to QFM and executive reporting cycles.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>•&nbsp;&nbsp;&nbsp;&nbsp;Diploma or degree in Hospitality, Facilities Management, Quality Management, or a related field (or equivalent experience).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;4+ years of experience in housekeeping, quality assurance or facilities, including at least 2 years in a supervisory / team-lead capacity.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Experience in hospitality, beauty, spa, healthcare or premium retail environments strongly preferred.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with hygiene, health &amp; safety and municipality/MOH standards in Kuwait.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of quality audit methods, checklists and corrective-action tracking.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;English required; Arabic an advantage. Comfortable travelling between multiple Kuwait sites.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Damas Jewellery is the leading jeweller in the Middle East with its foundation dating back to 1907. Headquartered in Dubai, United Arab Emirates, Today it operates 150 stores across the GCC and employs more than 1200 people. Over 40 prestigious international brands are part of Damas Jewellery’s varied portfolio alongside its own branded in-house collections, offering customers a wide range of designs suited to all occasions.</p><br> <strong>Why Damas?</strong> <p>• Competitive salary plus commission<br>• Diverse and inclusive work environment<br>• Fantastic career growth opportunities<br>• Damas Academy for learning and development<br>• Great mentoring by a highly experienced management team<br>• We value the health and well-being of our colleagues</p><br> <strong>Product Sales</strong><br> <p>1. Receive and engage with the customer to understand the customer’s requirement<br>2. Introduce the various product offering to the customers and facilitate customer buying decision<br>3. Prepare the estimate of the products selected and completing the sales transaction<br>4. Achieve category wise sales target for the allocated section<br>5. Assist the customer in a sales return or repair work</p><br> <strong>Retail Operations: Store Management</strong> <p>1. Adhere to the standard operating procedures in the store<br>2. Adhere to cost savings practices undertaken in the store<br>3. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated. Report the sold sock and ensure the stock replenishment<br>4. Ensure proper and attractive display of the products at the appropriate counter<br>5. Transfer the stock to the locker at the close of the day<br>6. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft<br>7. Monitor the dead stock and liaison with the store manager to minimise the same<br>8. Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall<br>9. Develop and maintain relationship and network with competitors to leverage leading practices &amp; learning to improve store level processes</p><br> <strong>Retail Operations: Feedback Management</strong> <ol><li>Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings</li><li>Manage customer queries and complaints as per the company guidelines</li></ol> <strong>Qualification, Experience and Skills:</strong> <p><strong>Qualification:</strong><br>• Graduate / Minimum High school<br><strong>Experience:</strong><br><strong>•</strong> 2 to 5 years of previous experience in luxury retail, customer service or hospitality industry<br>• General knowledge of Jewellery<br><strong>Personal Skills/Abilities:</strong><br>• Knowledge of English and any Indian regional languages preferred<br>• Excellent interpersonal and communication skills<br>• Strong understanding of Customer Service needs and Customer priorities<br>• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision<br>• Self-Starter with Team-Player approach<br>• Must be available to work retail hours (including weekends) to meet business needs ( open to 6 days / split shifts)</p><br> <p><em>While we welcome all interested candidates to apply, we particularly encourage female candidates to apply to support gender balance in our teams</em></p><br> <br> </div>

Supervisor <br><br> Job Id :100194382<br><br>Hire Resume Writers<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>Description<br><br>Required Senior Cleaning Supervisor / Team Leader<br><br>Department: Cleaning Services<br><br>Reports To: Operations Manager<br><br>Location: Kuwait<br><br>Position Summary<br><br>The Senior Cleaning Supervisor / Team Leader is responsible for leading and supervising cleaning teams delivering residential and commercial cleaning services. The role ensures that all cleaning projects at homes, apartments, villas, offices, and commercial premises are completed safely, efficiently, and to the highest quality standards. The supervisor is responsible for planning daily work, training junior staff, maintaining customer satisfaction, and ensuring proper use of equipment and cleaning materials.<br><br>Key Responsibilities<br><br> Team Leadership Lead and supervise junior cleaning staff on all assigned projects. Assign daily tasks and monitor productivity. Ensure team members follow company cleaning procedures and safety standards. Train, coach, and mentor new and junior cleaners. Conduct on-site quality inspections before leaving each project. Maintain discipline, teamwork, and professional conduct among staff. Residential & Commercial Cleaning<br><br>Supervise And Participate In Cleaning Services For<br><br> Houses and apartments. Villas. Offices and corporate premises. Retail shops. Warehouses and storage facilities. Schools, clinics, and other commercial properties. Move-in and move-out cleaning. Deep cleaning and post-renovation cleaning. Project Management Plan and organize daily cleaning schedules. Ensure projects are completed within the allocated time. Coordinate manpower, equipment, and cleaning supplies. Handle urgent customer requests and schedule changes. Report project completion to the Operations Manager. Quality Control Inspect all completed work before customer handover. Ensure cleaning standards meet company requirements. Resolve quality issues immediately. Follow up on customer feedback and implement improvements. Maintain consistent service quality across all projects. Customer Service Greet customers professionally and explain the work plan. Understand customer requirements and communicate them clearly to the team. Handle customer questions and minor complaints professionally. Escalate major issues to management when necessary. Ensure high levels of customer satisfaction and repeat business. Equipment & Inventory Ensure proper use of cleaning machines, tools, and chemicals. Monitor inventory levels and request additional supplies when required. Maintain equipment in good working condition. Report damaged or malfunctioning equipment promptly. Health & Safety Ensure compliance with health and safety procedures. Verify that all staff wear the required personal protective equipment (PPE). Train staff in the safe handling of cleaning chemicals and equipment. Report accidents, incidents, or hazards immediately. Promote a safe and organized work environment. Administrative Duties Record staff attendance and punctuality. Prepare daily job completion reports. Monitor team performance and productivity. Report customer feedback, incidents, and operational issues. Assist management with staff evaluations and performance reviews.<br><br>Qualifications<br><br> High school diploma or equivalent (minimum). Certificate or training in cleaning services, facilities management, or housekeeping is an advantage. Minimum 3–5 years of professional cleaning experience. At least 1–2 years of experience supervising cleaning teams. Valid driving licence is preferred.<br><br>Skills<br><br> Strong leadership and team management skills. Excellent knowledge of residential and commercial cleaning techniques. Experience with cleaning equipment, machines, and chemicals. Strong organizational and planning skills. Ability to manage multiple projects simultaneously. Excellent customer service and communication skills. Problem-solving and decision-making abilities. Attention to detail and commitment to quality.<br><br>Languages<br><br> English (Required) Arabic is an advantage.<br><br>Key Performance Indicators (KPIs)<br><br> Customer satisfaction scores. Quality inspection results. Number of completed projects delivered on time. Team productivity and efficiency. Reduction in customer complaints and callbacks. Staff attendance and punctuality. Proper use of cleaning materials and equipment. Compliance with safety procedures. Employee training and development progress.<br><br>Personal Attributes<br><br>The Ideal Candidate Should<br><br> Be an effective leader who motivates and supports the team. Lead by example through professionalism and strong work ethic. Be organized, dependable, and solution-oriented. Communicate clearly with customers and staff. Take ownership of every project from start to finish. Be calm under pressure and capable of managing challenging situations. Be committed to delivering exceptional cleaning services and maintaining the company’s reputation.<br><br>Career Growth<br><br>Outstanding performers may progress to Cleaning Operations Supervisor, Area Cleaning Manager, Facilities Services Manager, or Operations Manager, overseeing multiple teams, expanding service lines, and contributing to business development and training initiatives.<br><br>Employment Type<br><br>Full-Time – 10 to 12hrs/day – 30 days paid leave/yr, accommodation and transportation covered by the company<br><br>Salary<br><br>Basic KD120/mo<br><br>How To Apply<br><br>Send Your CV On Whats App Or Email<br><br>Whats App:0096596060410<br><br>recruit.staffq8@gmail.com<br><br>Hire House Cleaners<br><br>Basic Details<br><br>Location : Kuwait City , Kuwait<br><br>Qualification<br><br>Posted : 18 days ago<br><br>Job Type : Full-Time<br><br>Company : Kuwait Jobs<br><br>Contact Info<br><br>Mobile : Not-Mentioned<br><br>Alternate Mobile : Not-Mentioned<br><br>Email : recruit.staffq8@gmail.com