Contract Representative Jobs in Kuwait
615 Jobs Found
Delivery Hero SE
Kuwait
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p><strong>We are looking for an Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</strong></p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li><p><strong>Maintain continuous business relationships with clients/ restaurants.</strong></p><br></li><li><p><strong>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.</strong></p><br></li><li><p><strong>Make sure that the menus of the clients are up to date at all times.</strong></p><br></li><li><p><strong>Optimize the restaurant content (MOA, Delivery time).</strong></p><br></li><li><p><strong>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</strong></p><br></li><li><p><strong>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.</strong></p><br></li><li><p><strong>Generating food coupons, promotions and vouchers from existing Shops. </strong></p><br></li><li><p><strong>Convince clients / restaurants for brand promotion of Talabat pictures.</strong></p><br></li><li><p><strong>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.</strong></p><br></li><li><p><strong>Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</strong></p><br></li><li><p><strong>Encourage Shops to subscribe to the online payment gateway.</strong></p><br></li><li><p><strong>Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</strong></p><br></li><li><p><strong>Maintain accurate records of all sales and prospecting activities including:</strong></p><br></li></ul><p><strong> -Sales calls</strong></p><br><p><strong>-Closed sales</strong></p><br><p><strong>-Follow-up activities</strong></p><br><p><strong>-Sales expense report</strong></p><br><p><strong>-Presentations</strong></p><br><p><strong>-Sales meeting report (new Shop)</strong></p><br><p><strong>-Daily signed contract report</strong></p><br><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><p><strong>Preferred candidates will be: </strong></p><br><ul><li><p><strong>Bachelor’s degree in any discipline</strong></p><br></li><li><p><strong>Previous experience in FMCG,- E-commerce and retail companies is preferred</strong></p><br></li><li><p><strong>From 3 to 5 years of experience holding the same title or relevant </strong></p><br></li><li><p><strong>Able to analyse data and sales statistics and curate a solution</strong></p><br></li><li><p><strong>Excellent Communication & Negotiation skills</strong></p><br></li><li><p><strong>Customer Oriented</strong></p><br></li><li><p><strong>Adaptability & Flexibility</strong></p><br></li></ul><br><br> </div>
Kuwait
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p><strong>ROLE SUMMARY</strong></p><br><br><p><strong>We are looking for an Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</strong></p><br><br><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><br><br><ul><li><p><strong>Maintain continuous business relationships with clients/ restaurants.</strong></p><br><br></li><li><p><strong>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.</strong></p><br><br></li><li><p><strong>Make sure that the menus of the clients are up to date at all times.</strong></p><br><br></li><li><p><strong>Optimize the restaurant content (MOA, Delivery time).</strong></p><br><br></li><li><p><strong>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</strong></p><br><br></li><li><p><strong>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.</strong></p><br><br></li><li><p><strong>Generating food coupons, promotions and vouchers from existing Shops. </strong></p><br><br></li><li><p><strong>Convince clients / restaurants for brand promotion of Talabat pictures.</strong></p><br><br></li><li><p><strong>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.</strong></p><br><br></li><li><p><strong>Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</strong></p><br><br></li><li><p><strong>Encourage Shops to subscribe to the online payment gateway.</strong></p><br><br></li><li><p><strong>Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</strong></p><br><br></li><li><p><strong>Maintain accurate records of all sales and prospecting activities including:</strong></p><br><br></li></ul><p><strong> -Sales calls</strong></p><br><br><p><strong>-Closed sales</strong></p><br><br><p><strong>-Follow-up activities</strong></p><br><br><p><strong>-Sales expense report</strong></p><br><br><p><strong>-Presentations</strong></p><br><br><p><strong>-Sales meeting report (new Shop)</strong></p><br><br><p><strong>-Daily signed contract report</strong></p><br><br><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><p><strong>Preferred candidates will be: </strong></p><br><br><ul><li><p><strong>Bachelor’s degree in any discipline</strong></p><br><br></li><li><p><strong>Previous experience in FMCG,- E-commerce and retail companies is preferred</strong></p><br><br></li><li><p><strong>From 3 to 5 years of experience holding the same title or relevant </strong></p><br><br></li><li><p><strong>Able to analyse data and sales statistics and curate a solution</strong></p><br><br></li><li><p><strong>Excellent Communication & Negotiation skills</strong></p><br><br></li><li><p><strong>Customer Oriented</strong></p><br><br></li><li><p><strong>Adaptability & Flexibility</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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Kuwait - Capital Governorate (Kuwait)
<br><p> </p> <p> </p> <p> <b> <u>The Opportunity:</u> </b> </p> <p>The C3TO Contract provides multi-faceted Intelligence Support services consisting of, but not limited to: Open Source Intelligence (OSINT), All-Source Intelligence Analysis, Human Intelligence (HUMINT) Analysis, Intelligence Requirements Collection Management (RCM), Special Advisors, Planners, Targeting Support, Counterintelligence (CI) Support, Screener Support, Strategic Debriefing Support, Foreign Government Information (FGI) Analysis, Exploitation (DOMEX and MEDEX), Target Focused Analysis and Neutralization (TFAN), Operational Intelligence Knowledge Management (KM), as well as other analytic and target related intelligence support services to assigned military units in support of the overall Intelligence Mission in support of CJTF-OIR staffs and organizations.</p> <p> </p> <p> <b> <u>Responsibilities:</u> </b> </p> <ul> <li> <p>Play an intricate role in the development and analysis of potential CI threats, insider threats, and Green on Blue threats</p> </li> <li> <p>Directly support our HUMINT and CI operations under CJTF-OIR.</p> </li> <li> <p>Develop all-source association matrices on individuals identified in reporting.</p> </li> <li> <p>Construct link diagrams.</p> </li> <li> <p>Develop Priority Intelligence Requirements (PIR)/ Host Nation Information Requirements (HNIR)/IR analysis of reporting.</p> </li> <li> <p>Perform general intelligence analysis related to counter-terrorism, HUMINT, Iraq, Syria, Jordan and Southwest Asia regional issues, political/military analysis, and targeting as requested. Log new requirements into tracker.</p> </li> </ul> <p> </p> <p> <b> <u>Qualifications</u> </b> </p> <ul> <li> <p>Active TS/SCI</p> </li> <li> <p> <u>Education:</u> Associate degree OR an additional three years of intelligence analysis experience in lieu of Degree.</p> </li> <li> <p> <u>Experience</u>: At least four years analytical experience at the operational/strategic level within DoD or equivalent Government agencies and requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC 0204, 0210, 0211 - Counterintelligence/Human Intelligence (CI/HUMINT) Specialist, 0231 Intelligence Specialist, U.S. Navy Navy Intelligence Specialist, USAF 1N051 All Source Intelligence Analyst, 1N771 Human </p></li></ul>
Kuwait - Farwaniya
Video Testimonial<br><br>Job Details<br><br>Department: Rehab Therapy - System PPS<br><br>Shift: Day<br><br>Working Hours: 8-5<br><br>Summary:<br><br>The Clinical Documentation Improvement (CDI) Specialist for Inpatient Rehabilitation ensures the medical record accurately reflects patient complexity and resources, linking clinical care, compliance, and reimbursement. Reporting to the Rehab Quality/PPS Manager, this role also serves as the Registered Nurse (RN) representative for weekly Interdisciplinary Team (IDT) conferences, using direct clinical interviews and record reviews to align patient status with the IRF-PAI.<br><br>Other Information:<br><br>License: Active Registered Nurse (RN) license. Experience: 3+ years of clinical experience in an Inpatient Rehab Facility (IRF) or Acute Care setting. Knowledge Base: Proficiency in ICD-10-CM coding and Section GG functional scoring. Communication: Ability to confidently lead discussions in a room of physicians, therapists, and case managers. Analytical Skills: High attention to detail with the ability to spot clinical inconsistencies across multiple disciplines.<br><br>This job will be authorized 80.00 hours bi-weekly.<br><br>"><br><br>Department: Rehab Therapy - System PPS<br><br>Shift: Day<br><br>Working Hours: 8-5<br><br>Other Information:<br><br>License: Active Registered Nurse (RN) license. Experience: 3+ years of clinical experience in an Inpatient Rehab Facility (IRF) or Acute Care setting. Knowledge Base: Proficiency in ICD-10-CM coding and Section GG functional scoring. Communication: Ability to confidently lead discussions in a room of physicians, therapists, and case managers. Analytical Skills: High attention to detail with the ability to spot clinical inconsistencies across multiple disciplines.<br><br>This job will be authorized 80.00 hours bi-weekly.
Canar Holding Careers
Kuwait
<h2 class="h5">Job description</h2>
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<p>Lead, manage and continuously improve the Company&#39;s Information Technology<br>function, including IFS, Infrastructure, Networks, AWS, Azure, Cybersecurity and IT<br>Support, ensuring the delivery of secure, reliable and cost-effective IT services that<br>support business operations and strategic objectives. The IT Manager is responsible for<br>planning, implementing and maintaining technology solutions, managing IT resources<br>and vendors, and driving continuous improvement across all IT services.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications &Experience<br> Bachelor&#39;s Degree in Information Technology, Computer Science, Information<br>Systems, or equivalent.<br> Professional certifications such as ITIL, PMP, Microsoft, Cisco, VMware, AWS,<br>Azure, Cybersecurity are an advantage.<br> 8-10 years of relevant experience, including at least 3 years in a managerial role.</p>
<p>Duties &amp; Responsibilities<br> Develop and implement the Company&#39;s IT strategy, roadmap and annual IT plan<br>in alignment with business objectives.<br> Lead and manage all IT functions, including IFS, Infrastructure, Networks, AWS,<br>Azure, Cybersecurity, Business Applications and IT Support.<br> Ensure the availability, reliability, security and performance of all business-critical<br>IT systems and services.<br> Establish and monitor departmental KPIs, service levels (SLAs) and performance<br>metrics to ensure high-quality service delivery.<br> Manage the implementation, enhancement and support of IFS and other<br>business applications to meet operational requirements.<br> Lead IT projects and digital transformation initiatives, ensuring timely delivery<br>within approved scope, budget and quality standards.<br> Evaluate emerging technologies and recommend solutions that improve<br>operational efficiency, security and business value.<br> Develop, implement and enforce IT policies, standards and procedures in line<br>with industry best practices and company governance requirements.<br> Ensure the effectiveness of cybersecurity controls, data protection measures,<br>backup processes, disaster recovery and business continuity plans across on-<br>premises infrastructure and AWS/Azure environments.<br> Manage IT risks and ensure compliance with applicable regulations, software<br>licensing requirements and internal policies.<br> Prepare, manage and monitor the IT budget, ensuring cost-effective utilization of<br>technology investments and maximizing return on investment.<br> Manage relationships with external vendors, consultants and service providers,<br>including contract administration and performance evaluation.</p>
<p> Lead, coach, develop and evaluate IT team members, ensuring appropriate<br>resource allocation, technical competency and succession planning.<br> Promote a customer-focused IT culture by continuously improving user support,<br>service quality and end-user satisfaction.<br> Prepare periodic reports for Executive Management on IT performance, major<br>initiatives, risks, cybersecurity, budgets and improvement opportunities.<br> Stay current with industry trends and emerging technologies, including IFS, AWS<br>and Azure, to support continuous innovation and business growth.<br> Perform any other duties assigned by Executive Management.</p></div>
Global ME Recruitment Network
Kuwait - Capital Governorate (Kuwait)
<br><p>Key Responsibilities</p><ul><li><p>Serve as the official representative of generator in Kuwait.</p></li><li><p>Develop and execute a territory growth plan aligned with regional strategy.</p></li><li><p>Identify new verticals, segments, and untapped customer accounts.</p></li><li><p>Proactively generate leads through site visits, networking, industry events, and</p></li></ul><p>cold outreach.</p><ul><li><p>Track upcoming projects, tenders, and infrastructure developments in Kuwait.</p></li><li><p>Secure vendor approvals and product specifications with consultants and end</p></li></ul><p>users.</p><ul><li><p>Prepare technical submittals, compliance documents, and commercial offers.</p></li><li><p>Negotiate pricing and contract terms within approved commercial frameworks.</p></li><li><p>Ensure alignment on pricing strategy, margins, and project targeting.</p></li><li><p>Coordinate with technical teams for customized engineering solutions.</p></li><li><p>Assist in resolving technical queries during project execution.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience</p><ul><li><p>Bachelor’s degree in mechanical, Electrical, or Industrial Engineering (preferred).</p></li><li><p>3–6 years of experience in technical sales within Kuwait or GCC.</p></li><li><p>Knowledge of pumps, power systems, engineering solutions, or industrial</p></li></ul><p>equipment (advantageous).</p><ul><li><p>Established network with EPC contractors, consultants, utilities, and oil & gas</p></li></ul><p>companies in Kuwait.</p><ul><li><p>Excellent communication and presentation skills in English; Arabic proficiency is</p></li></ul><p>a plus.</p><ul><li><p>Valid Kuwait driving license.</p></li></ul><p>Key Skills & Competencies</p><ul><li><p>Expand market share for generator products in Kuwait.</p></li><li><p>Strong commercial acumen and negotiation skills.</p></li><li><p>Drive territory revenue growth and achieve assigned annual sales targets.</p></li><li><p>Ability to manage long sales cycles and complex stakeholder environments.</p></li><li><p>Excellent communication and presentation skills.</p></li><li><p>Fluent in English; Arabic proficiency is highly desirable.</p></li></ul><p>What We Offer</p><ul><li><p>Competitive fixed salary + performance-based incentives.</p></li><li><p>Clear growth pathway within GCC operations.</p></li><li><p>Strong brand backing with Kirloskar.</p></li><li><p>Technical and commercial support from regional teams</p></li><li><p>Opportunity to lead and grow a strategic territory.</p></li></ul>
Kuwait - Capital Governorate (Kuwait)
<strong>Overview</strong> <br> <br> <p> <strong>**This position will be physically located in Kuwait**</strong> </p> <p> </p> <p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p> <p> </p> <p> <span>Under the supervision of the Site Manager , the Project Manager will serve as the single point of contact for a large facility U.S. Government Operations and Maintenance support services for light construction projects located in Kuwait. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.</span> </p> <br> <strong>Responsibilities</strong> <br> <br> <p> <em> <span>This position description is subject to change at any time as needed to meet the requirements of the program or company.</span></em> </p> <ul> <li>Ensures that quality standards are applied to all levels of the work and measured for effectiveness.</li> <li>Monitors contractual performance and costs, and takes action to correct discrepant conditions</li> <li>Monitors the performance of department, branch, and section personnel and the submissions of required reports and Contract Data Requirements List (CDRL).</li> <li>Plan and implement projects</li> <li>Help define project scope, goals and deliverables</li> <li>Define tasks and required resources</li> <li>Manage project team</li> <li>Manage budget</li> <li>Allocate project resources</li> <li>Create schedule and project timeline</li> <li>Track deliverables</li> <li>Support and direct team</li> <li>Monitor and report on project progress</li> <li>Present to stakeholders reports on progress as well as problems and solutions</li> <li>Implement and manage change when necessary to meet project outputs</li> <li>Evaluate and assess result of project</li> <li>Monitors contractual performance and costs and takes action to correct discrepant conditions</li> <li>Performs other duties and assignments as required</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Minimum Education:</strong> <ul> <li>Six Sigma Green Belt Certification desired</li> <li>PMP certification desired.</li> <li>Must be CAC eligible and/or able to obtain a Common Access Card (CAC)</li> <li>Must be a U.S. Citizen</li> </ul> </li> <li> <strong>Preferred Qualifications/Certifications:</strong> <ul> <li>Bachelor's degree in Engineering, Construction Management or related field preferred</li> <li>Project Management Professional (PMP) is highly desirable.</li> </ul> </li> <li> <strong>Experience:</strong> <ul> <li>Minimum of Ten years Project Management or Construction Management experience.</li> <li>Minimum of Seven (7) or more years experience supervising employees.</li> <li>Six (5) years of Project Management experience with 2 years in a managerial capacity of a similar project, department or branch related to these functions.</li> </ul> </li> <li> <strong>Skills:</strong> <ul> <li>Must be able to demonstrate good oral, written and listening skills.</li> <li>Five to eight years as a manager in a multi-discipline environment comparable to that offered under this contract.</li> <li>Preferred background in military installation base support/infrastructure management</li> <li>Able to manage a large team of highly complex technical multi-occupations performing operations & maintenance, construction and repair of systems, equipment, devices, components at a federal government installation in a foreign country. Fluency in reading and interpreting plans, technical data, schematics, and diagrams.</li> <li>Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.</li> <li>Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li> <li>Knowledgeable of how to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li> <li>Must be able to read, write and speak the English language with proficiency.</li> <li>Requires a collaborative work style, fostering cooperation, and teamwork.</li> <li>Must exercise discretion and good sound judgment.</li> <li>Must have high level of proficiency in the use of MS Office and/or other related applications.</li> <li>Assists with the Management of assigned personnel as required.</li> </ul> </li> <li><br></li></ul>
Confidential
Kuwait - Capital Governorate (Kuwait)
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Construction Manager provides on-site administrative, technical management, and leadership for the design and contract compliance, and construction of large multi-million-dollar Government funded construction project at a specified project site. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract.) • Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule. • Ensures construction adheres to construction specifications. • Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc. Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required. • Logs, references, distributes, and files all related correspondence, drawings, and documents. • Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned). • Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and SOPs for security, safety, environmental controls, hazardous materials and underground utilities. • Visits construction sites and submits required construction reports to monitor progress against schedule/timelines. • Cooperates with visiting Government and DI personnel conducting official inspection visits and surveys and participate in their briefing or orientation. • Provides leadership, mentoring, and professional development to assigned staff. • Manages the work of teams to procure and construct work. • Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion. • Attends meetings as required including design and construction reviews and construction kickoff meetings. • Performs other qualified duties as assigned. Knowledge & Skills • Knowledge of cost controls, contractual and project management of international construction projects. • Shall also be versed in the International Building Code, NFPA Fire Codes and the NEC in addition to general construction practices. • Knowledge of construction materials, processes, techniques, and methods. • Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations. • Knowledge of Service Contract Act and Truth in Negotiations Act. • Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract. • Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA). • Knowledge of accounting practices including DynCorp s disclosed accounting practices. • Effective leadership and interpersonal skills. • Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps forward operating bases, and major civil projects. • Excellent communication and organizational skills are essential. • Able to use Project and Construction Management planning and reporting tools such as Microsoft Project and Primavera. Experience & Education • HS diploma or equivalent • Bachelor s degree in engineering, construction technology, or construction management (preferred). • Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance. • Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience. • Experience with mechanical projects (HVAC, plumbing) and electrical projects. • Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification. • Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices. • Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities. • An EIT or Professional Certification/Project Management Certification is desired. • Additional knowledge/skills may be required by contract or assignment. Physical Requirements/Working Environment • Works in a normal office environment with controlled temperature and lighting conditions. • May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>HS diploma or equivalent</li><li>Bachelor s degree in engineering, construction technology, or construction management (preferred).</li><li>Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance.</li><li>Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience.</li><li>Experience with mechanical projects (HVAC, plumbing) and electrical projects.</li><li>Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification.</li><li>Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices.</li><li>Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities.</li><li>An EIT or Professional Certification/Project Management Certification is desired.</li><li>Additional knowledge/skills may be required by contract or assignment.</li></ul><p></p></section>
Kuwait
<h2 class="h5">Job description</h2>
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<p>The Projects Manager is responsible for the end-to-end development, planning, execution, and</p><p>delivery of oil and gas services projects at customer sites. This role holds full ownership of the</p><p>project lifecycle from marketing, initial scoping and mobilization through execution, close-out,</p><p>and customer handover ensuring projects are delivered safely, on time, within budget, and to</p><p>the required quality and technical standards.</p><p>Key Responsibilities</p><p>1. Business Development</p><p> Get acquainted with the applications and projects of interest</p><p> Identify potential customers for the relevant projects</p><p> Establish a network of relationships to, prepare necessary presentations, and</p><p>coordinate with other colleagues to ensure alignment</p><p><br></p><p>2. Project Planning</p><p> detailed project execution plans, schedules, and resource plans for services</p><p>projects at customer/client sites.</p><p> Review contract scope, technical specifications, and customer requirements to</p><p>define project deliverables.</p><p> Identify equipment, personnel, materials, and logistics requirements ahead of</p><p>mobilization.</p><p> Prepare risk assessments, HSE plans, and job safety analyses (JSAs) in</p><p>coordination with QHSE teams.</p><p> Develop project budgets and cost estimates; align with commercial/contracts</p><p>teams on scope and pricing.</p><p>3. Project Execution &amp; Site Management</p><p> Take full ownership of project execution at client sites, acting as the primary</p><p>point of accountability.</p><p> Mobilize crews, equipment, and subcontractors in line with the project schedule.</p><p> Supervise and coordinate field teams, service engineers, technicians, and third-</p><p>party contractors on-site.</p><p> Ensure all work is carried out in compliance with HSE regulations, client site</p><p>requirements, and company QHSE policies.</p><p> Monitor daily progress against plan; proactively resolve technical, logistical, or</p><p>personnel issues that arise on-site.</p><p> Act as the primary interface between the company and the client&#39;s site</p><p>representatives during execution.</p><p>4. Process Ownership &amp; Governance</p><p> Own the project management process end-to-end, ensuring adherence to</p><p>internal SOPs, quality management systems, and client contractual</p><p>requirements.</p><p> Maintain full documentation trail: work orders, daily progress reports,</p><p>timesheets, material consumption, non-conformance reports, and close-out</p><p>reports.</p><p><br></p><p> Ensure proper handover procedures, punch-list closure, and customer sign-off</p><p>at project completion.</p><p> Drive continuous improvement of project delivery processes based on lessons</p><p>learned.</p><p><br></p><p>5. Cost, Schedule &amp; Performance Control</p><p> Monitor project costs against budget; report variances and implement</p><p>corrective actions.</p><p> Track project KPIs: schedule adherence, cost performance, HSE incidents,</p><p>quality metrics, and customer satisfaction.</p><p> Prepare and present regular project status reports to management and clients.</p><p> Manage change orders, scope variations, and their commercial/schedule</p><p>impact.</p><p><br></p><p>6. HSE &amp; Compliance</p><p> Ensure all site personnel comply with company and client HSE standards and</p><p>permit-to-work systems.</p><p> Conduct or oversee site HSE inductions, toolbox talks, and safety audits.</p><p> Investigate and report incidents, near-misses, and non-conformances;</p><p>implement corrective/preventive actions.</p><p> Ensure compliance with local regulatory requirements at all project sites.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Key Qualifications</p><p><br></p><p> Bachelor&#39;s degree in Engineering (Mechanical, Petroleum, Chemical, or related</p><p>field); PMP or equivalent project management certification preferred.</p><p> 8 to 12+ years of experience in the oil and gas industry, with a minimum of 5</p><p>years in a project management role covering field services execution.</p><p> Proven track record managing service delivery projects at client/well/plant sites</p><p>(e.g., completions, workover, wireline, coiled tubing, chemical services,</p><p>maintenance, or similar service lines).</p><p> Strong knowledge of HSE management systems, permit-to-work processes,</p><p>and industry regulatory frameworks.</p><p> Solid understanding of project cost control, scheduling tools (Primavera P6/MS</p><p>Project), and contract management.</p><p> Experience managing multidisciplinary field teams and third-party contractors.</p><p><br></p><p>Key Skills &amp; Competencies</p><p><br></p><p> Strong leadership and on-site decision-making ability</p><p> End-to-end ownership mindset and accountability for outcomes</p><p> Excellent planning, organizational, and multitasking skills</p><p> Strong client relationship management and communication skills</p><p> Ability to work under pressure and manage competing priorities across multiple</p><p>sites</p><p> Sound commercial and cost-management acumen</p><p> Problem-solving and conflict-resolution skills</p><p><br></p><p> Willingness to travel and work at remote/field locations, including rotational</p><p>schedules if required</p><p>KPI’s &amp; Success Metrics</p><p> Meeting budget</p><p> On-time project delivery rate</p><p> Budget/cost variance performance</p><p> HSE incident rate (LTI, TRIR) on managed projects</p><p> Customer satisfaction and repeat business</p><p> Quality of documentation and process compliance</p></div>
Confidential
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>To be responsible for the execution, supervision, and technical coordination of electrical works on site, ensuring compliance with contract specifications, approved drawings, and applicable codes (NFPA/IEC/local authority requirements as applicable to KNPC-regulated projects). The candidate will coordinate with the Project Manager, subcontractors, and Client/Consultant representatives to ensure timely execution, quality control, and adherence to safety standards.</p><p><br></p><p><b>Experience:</b> Minimum 10 years' relevant experience in electrical engineering, preferably within MEP/construction contracting environment</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor's degree in Electrical Engineering</li><li>Minimum 10 years' experience in electrical works within oil & gas, industrial, or institutional construction projects</li><li>Prior experience with KNPC or similar authority-regulated projects preferred</li><li>Hands-on experience in fire alarm systems installation, testing, and commissioning</li><li>Strong knowledge of power distribution, lighting, cabling, and electrical systems installation, testing, and commissioning</li><li>Familiarity with NFPA and local fire authority (Kuwait Fire Force) requirements</li><li>Experience in shop drawing review, material submittals, and as-built documentation</li><li>Professional command of English (spoken and written) for technical correspondence and reporting</li><li>Valid Kuwait driving license and transferable residency</li><li>Ability to work full-time on-site on a daily basis</li></ul><p><br></p></div>
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>About us</strong> </span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. </span></p><br><p><span><strong>Purpose:</strong></span><span>The Projects Manager is accountable for leading the delivery of PMC services for the customer projects, ensuring safe, predictable, and successful project outcomes across the full project lifecycle. This includes oversight of front-end engineering and design (FEED), detailed engineering, procurement, construction management, and commissioning support for multiple major projects.</span><span>The role provides leadership to a team of Project Managers and multidisciplinary project teams, ensuring alignment with client objectives, contractual requirements, and Worley’s ways of working while delivering strong commercial performance and creating sustainable value for our customers.</span><span><strong>What you will do:</strong></span></p><br><ul><li><span><strong>Project Leadership and Delivery:</strong></span><ul><li><span>Lead and oversee the delivery of multiple large-scale PMC projects, ensuring alignment with client requirements and Worley standards.</span></li><li><span>Provide strategic direction and leadership throughout project development, execution, commissioning, and close-out.</span></li><li><span>Ensure effective implementation of project management processes, systems, and governance requirements.</span></li><li><span>Foster a high-performance project culture focused on safety, delivery excellence, collaboration, and continuous improvement.</span></li><li><span>Drive proactive decision-making and problem-solving to achieve project objectives.</span></li></ul></li><li><span><strong>Health, Safety and Environment (HSE):</strong></span><ul><li><span>Champion a strong safety culture and demonstrate visible HSE leadership across all project activities.</span></li><li><span>Ensure HSE requirements are effectively communicated, understood, and implemented by all project participants.</span></li><li><span>Promote compliance with Worley, client, and regulatory HSE requirements.</span></li><li><span>Maintain a continual focus on risk prevention and safe project execution throughout the project lifecycle.</span></li></ul></li><li><span><strong>Client and Stakeholder Management:</strong></span><ul><li><span>Build and maintain trusted relationships with clients and key stakeholders.</span></li><li><span>Ensure a clear understanding of client objectives and deliver outcomes that meet or exceed expectations.</span></li><li><span>Lead engagement with client representatives, contractors, regulatory bodies, and other stakeholders.</span></li><li><span>Proactively address scope, performance, cost, and schedule challenges to maintain project success.</span></li><li><span>Support long-term client relationships through consistent delivery and value creation.</span></li></ul></li><li><span><strong>Commercial and Contract Management:</strong></span><ul><li><span>Ensure effective administration of client and subcontract agreements.</span></li><li><span>Deliver projects in line with approved budgets and targeted gross margins.</span></li><li><span>Drive commercial awareness across the project team and support sound business decision-making.</span></li><li><span>Identify opportunities to enhance project value and commercial performance.</span></li></ul></li><li><span><strong>Scope and Change Management:</strong></span><ul><li><span>Ensure project scope is clearly defined, understood, and controlled throughout execution.</span></li><li><span>Maintain compliance with contractual obligations and project requirements.</span></li><li><span>Lead the implementation of robust change management processes.</span></li><li><span>Monitor project performance and initiate corrective actions to address emerging issues and opportunities.</span></li></ul></li><li><span><strong>Planning and Schedule Management:</strong></span><ul><li><span>Provide oversight of project planning and scheduling activities.</span></li><li><span>Ensure project resources are aligned with execution requirements.</span></li><li><span>Drive the delivery of engineering, procurement, and construction activities in accordance with approved schedules.</span></li><li><span>Ensure timely reporting, performance monitoring, and implementation of recovery plans where required.</span></li><li><span>Maintain ownership and accountability for overall project schedule performance.</span></li></ul></li><li><span><strong>Cost Management:</strong></span><ul><li><span>Oversee project estimating, budgeting, forecasting, and cost control activities.</span></li><li><span>Ensure accurate and timely cost reporting and performance analysis.</span></li><li><span>Monitor project trends and implement actions to mitigate cost risks and optimise opportunities.</span></li><li><span>Promote effective cost management practices across all project functions.</span></li></ul></li><li><span><strong>Quality Management:</strong></span><ul><li><span>Establish and maintain project quality objectives and requirements.</span></li><li><span>Ensure fit-for-purpose systems and processes are implemented and consistently applied.</span></li><li><span>Promote compliance with Worley, client, and regulatory quality requirements.Drive continuous improvement through the application of lessons learned and best practices.</span></li></ul></li><li><span><strong>People Leadership:</strong></span><ul><li><span>Lead, develop, and mentor Project Managers and project delivery teams.</span></li><li><span>Establish clear roles, responsibilities, and performance expectations.</span></li><li><span>Build engaged, inclusive, and high-performing teams focused on achieving project objectives.</span></li><li><span>Support workforce planning, capability development, succession planning, and talent growth.</span></li><li><span>Participate in performance management and development processes.</span></li></ul></li><li><span><strong>Communication and Reporting:</strong></span><ul><li><span>Foster effective communication across project teams, clients, contractors, and stakeholders.</span></li><li><span>Ensure timely, accurate, and transparent reporting of project performance.</span></li><li><span>Maintain effective communication frameworks and governance processes to support project delivery.</span></li></ul></li><li><span><strong>Risk and Opportunity Management:</strong></span><ul><li><span>Lead the identification, assessment, and management of project risks and opportunities.</span></li><li><span>Ensure mitigation and action plans are implemented and monitored to closure.</span></li><li><span>Embed risk-based decision-making throughout project execution.</span></li></ul></li><li><span><strong>Engineering and Design Oversight:</strong></span><ul><li><span>Provide strategic oversight of FEED and detailed engineering activities.</span></li><li><span>Ensure design solutions are safe, practical, compliant, and fit for purpose.</span></li><li><span>Monitor engineering performance, integration, and interdisciplinary coordination.</span></li></ul></li><li><span><strong>Procurement and Contracting:</strong></span><ul><li><span>Provide oversight of procurement and contracting activities to support project objectives.</span></li><li><span>Ensure procurement strategies align with project schedules, budgets, and technical requirements.</span></li><li><span>Monitor contractor and supplier performance to ensure contractual compliance and delivery expectations are met.</span></li></ul></li><li><span><strong>Construction Delivery:</strong></span><ul><li><span>Provide leadership and oversight of construction management activities.</span></li><li><span>Ensure projects are executed safely and delivered in accordance with quality, cost, and schedule commitments.</span></li><li><span>Support effective coordination between engineering, procurement, construction, and commissioning teams.</span> </li></ul></li></ul> <p><span><strong>What you will bring:</strong></span></p><br><ul><li><span>Bachelor’s Degree in Engineering from a recognised and accredited university.</span></li><li><span>Minimum 20 years of post-graduate experience in engineering, project management, or project delivery.</span></li><li><span>Minimum 10 years of experience within the oil & gas, refining, petrochemicals, or energy sectors.</span></li><li><span>Demonstrated experience leading major capital projects and multidisciplinary teams.</span></li><li><span>Previous experience managing multiple concurrent projects, including projects with individual values exceeding US$500 million.</span></li><li><span>Proven experience in engineering design, project execution, and PMC environments.</span></li></ul><p><span><strong>Key Attributes:</strong></span></p><br><ul><li><span>Demonstrated commitment to Health, Safety and Environment leadership.</span></li><li><span>Strong leadership, stakeholder management, and communication skills.</span></li><li><span>Commercially astute with strong contract and project controls understanding.</span></li><li><span>Customer-focused with the ability to build and sustain strategic client relationships.</span></li><li><span>Able to lead diverse teams and deliver successful outcomes in complex project environments.</span> </li></ul><p><span><strong>Moving forward together</strong></span></p><br><p><span>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</span></p><br><p><span>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</span></p><br><p><span>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</span></p><br> </div>
Confidential
Kuwait - Al Jahra
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Position:</strong> Director of Internal Audit</p><p><strong>Classification:</strong> Director</p><p><strong>Reports To:</strong> Functional reporting to the Audit & Risk Committee if the BoT and Administrative to the President.</p><p><strong>Department Profile</strong></p><p>The Office of Internal Audit is an independent, objective assurance and advisory function. Its purpose is not to find fault it is to give AIU's leadership and Board the confidence that the institution's operations, processes, and controls are functioning as intended and are fit for the purposes the RISE Strategy demands. Where they are not, the Director identifies the gap, quantifies the risk, and recommends practical, implementable improvements. Critically, AIU's internal audit function focuses on operational and process assurance not financial audit. Financial auditing is conducted by AIU's independently appointed external auditor. The Director of Internal Audit does not duplicate that work. Instead, this role covers the institutional territory that financial auditors do not: academic process integrity, HR and procurement process compliance, IT governance, student affairs operations, research grant management, and the operational evidence that WASC accreditation requires.</p><p><strong>Scope of Work</strong></p><p>The Director of Internal Audit provides independent, risk-based operational assurance across all institutional functions. Using a structured annual audit plan approved by the Board Audit & Risk Committee, the Director examines whether AIU's processes, controls, and governance mechanisms are working as intended identifying risks, recommending improvements, and tracking implementation of corrective actions. The scope spans five operational domains:</p><ul><li><strong>Operational Process Audit:</strong> Systematic review of institutional workflows and operating procedures from student admissions to faculty evaluation assessing whether processes are efficient, consistently followed, and producing intended outcomes.</li><li><strong>Governance & Compliance Audit:</strong> Assessment of whether AIU's governance structures, Board policies, and institutional policies are being implemented as written with particular focus on the policies required for WSCUC accreditation.</li><li><strong>Risk Management:</strong> Identification, assessment, and monitoring of institutional operational risks developing and maintaining AIU's risk register, advising the President and Board on emerging risks, and recommending mitigation measures.</li><li><strong>Academic & Research Integrity Audit:</strong> Process-level review of academic operations curriculum delivery, assessment practices, research grant compliance, faculty performance documentation, and accreditation evidence management to confirm that stated practices are actual practices.</li><li><strong>Special Investigations & Advisory:</strong> Conducting investigations into reported irregularities, process failures, or governance concerns and providing advisory support to institutional leaders on internal control design, policy development, and risk mitigation.</li></ul><p><strong>Key Responsibilities</strong></p><p><strong>Audit Planning and Annual Audit Programme</strong></p><ul><li>Develop, maintain, and execute a risk-based Annual Audit Plan covering all significant institutional operational areas approved by the Board Audit & Risk Committee each November before the academic year to which it applies</li><li>Prioritise audit engagements based on a formal, documented institutional risk assessment conducted annually ranking operational areas by likelihood and impact of material process failure or non-compliance</li><li>Ensure the audit programme addresses the operational evidence requirements of WSCUC accreditation.</li><li>Manage the audit calendar to ensure that all planned engagements are completed within the academic year and that findings are reported to relevant management before the next audit cycle begins</li><li>Review and update the audit plan during the year in response to significant changes in institutional priorities, identified risks, or Board direction</li></ul><p><strong>Operational and Process Audit Execution</strong></p><ul><li>Conduct structured operational audits of institutional processes from student application and enrolment through graduation, from faculty recruitment and evaluation through promotion, from budget request through expenditure approval assessing whether each process is documented, consistently applied, and producing intended outcomes</li><li>Examine procurement and vendor management processes to confirm that purchases are properly authorized, competitively tendered where required, and that contracts are managed in accordance with AIU policy and Kuwait procurement regulations</li><li>Review HR processes recruitment, contract management, performance evaluation, leave management to confirm consistent application across all departments and schools</li><li>Audit student affairs operations admissions decisions, academic standing determinations, disciplinary processes, grievance handling to confirm that stated policies are applied equitably and consistently</li><li>Review IT governance processes system access controls, data management, change management procedures in coordination with the CIO and providing an independent assurance layer over IT operational risk</li><li>Prepare clear, actionable audit reports for every engagement stating the scope, the evidence examined, the findings, the risk rating, and specific recommendations shared with the relevant Dean or VP before submission to the President and Board Audit & Risk Committee</li></ul><p><strong>Governance and Policy Compliance</strong></p><ul><li>Assess whether AIU's Policies are being operationally implemented confirming that policy commitments are happening as the policies describe</li><li>Review the institution's compliance with Kuwait Labour Law, PUC regulatory requirements, and Kuwait data protection standards identifying any gaps between regulatory obligation and operational practice</li><li>Evaluate the effectiveness of AIU's shared governance structures confirming that the Faculty Council has genuine operational authority in academic matters, that its decisions are recorded and implemented, and that shared governance is substantive rather than performative</li><li>Conduct a periodic Governance Health Check an annual structured assessment of Board Committee effectiveness, Board self-evaluation process completion, and Presidential evaluation documentation reported directly to the Board Chair</li><li>Review all institutional conflicts of interest disclosures, related-party transaction documentation, and whistleblower reports ensuring these processes are functioning and that issues raised are tracked to resolution</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education</strong> Master's degree in Accounting, Business Administration, Internal Auditing, or Public Administration is required. A professional audit or accounting qualification at a level equivalent to a master's degree may be accepted in place of an academic master's.</li><li><strong>Experience</strong> Minimum seven (7) years of progressive experience in internal auditing, operational auditing, or risk management with at least three (3) years at a supervisory or management level</li><li>Demonstrated experience conducting operational and process audits not exclusively financial audits with documented experience examining institutional workflows, governance compliance, and HR and procurement processes</li><li>Prior experience in a higher education, public sector, or comparably governed institution is a significant advantage candidates must understand the governance environment of a university, including shared governance and Board oversight</li><li>Experience working with or reporting to a Board-level Audit Committee candidates must be comfortable preparing and presenting audit reports at governance level, in non-technical language</li><li>Experience developing and maintaining an institutional risk register and conducting structured risk assessments</li><li>GCC or Kuwait experience is an advantage familiarity with Kuwait Labor Law, PUC regulatory requirements, and the operating context of a private institution in Kuwait is valued</li><li>CIA and CRMA Certifications are strongly preferred.</li><li><strong>Skills and Competencies</strong> Exceptional written communication audit reports are the primary product of this office; the Director must write clearly, precisely, and without jargon.</li><li>Professional independence and objectivity the Director must maintain impartiality in all engagements, resist pressure from management to soften findings, and escalate conflicts of interest to the Board Audit & Risk Committee without hesitation</li><li>Analytical rigor the ability to examine complex institutional processes, identify the point of control failure, distinguish symptoms from root causes, and recommend solutions that address the root cause rather than its manifestation</li><li>Interpersonal intelligence effective internal auditing requires trust; the Director must build constructive relationships with the people being audited, positioning the audit function as a partner in improvement rather than an instrument of sanction</li><li>Discretion and confidentiality the Director handles sensitive institutional information, whistleblower disclosures, and investigation findings; absolute discretion is non-negotiable</li><li>Familiarity with WASC or comparable accreditation standards is a material advantage in this role</li></ul><p></p></section>
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview **This position will be physically located in Kuwait** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Under the supervision of the Site Manager , the Project Manager will serve as the single point of contact for a large facility U.S. Government Operations and Maintenance support services for light construction projects located in Kuwait. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Ensures that quality standards are applied to all levels of the work and measured for effectiveness. + Monitors contractual performance and costs, and takes action to correct discrepant conditions + Monitors the performance of department, branch, and section personnel and the submissions of required reports and Contract Data Requirements List (CDRL). + Plan and implement projects + Help define project scope, goals and deliverables + Define tasks and required resources + Manage project team + Manage budget + Allocate project resources + Create schedule and project timeline + Track deliverables + Support and direct team + Monitor and report on project progress + Present to stakeholders reports on progress as well as problems and solutions + Implement and manage change when necessary to meet project outputs + Evaluate and assess result of project + Monitors contractual performance and costs and takes action to correct discrepant conditions + Performs other duties and assignments as required Qualifications + Minimum Education: + Six Sigma Green Belt Certification desired + PMP certification desired. + Must be CAC eligible and/or able to obtain a Common Access Card (CAC) + Must be a U.S. Citizen + Preferred Qualifications/Certifications: + Bachelor's degree in Engineering, Construction Management or related field preferred + Project Management Professional (PMP) is highly desirable. + Experience: + Minimum of Ten years Project Management or Construction Management experience. + Minimum of Seven (7) or more years’ experience supervising employees. + Six (5) years of Project Management experience with 2 years in a managerial capacity of a similar project, department or branch related to these functions. + Skills: + Must be able to demonstrate good oral, written and listening skills. + Five to eight years as a manager in a multi-discipline environment comparable to that offered under this contract. + Preferred background in military installation base support/infrastructure management + Able to manage a large team of highly complex technical multi-occupations performing operations & maintenance, construction and repair of systems, equipment, devices, components at a federal government installation in a foreign country. Fluency in reading and interpreting plans, technical data, schematics, and diagrams. + Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. + Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. + Knowledgeable of how to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. + Must be able to read, write and speak the English language with proficiency. + Requires a collaborative work style, fostering cooperation, and teamwork. + Must exercise discretion and good sound judgment. + Must have high level of proficiency in the use of MS Office and/or other related applications. + Assists with the Management of assigned personnel as required. + Working Conditions: + The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. + The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. + The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. + Physical Requirements: + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
Kuwait - Al Asimah
Overview<br><br>Are you a cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?<br><br>As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their business value across our Digital Cloud platforms. By leveraging your business acumen, industry perspectives, customer knowledge, and technical expertise you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.<br><br>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<br><br>Responsibilities<br><br>Customer Relationship Management<br><br>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.<br><br>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.<br><br>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.<br><br>Customer Success Leadership<br><br>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.<br><br>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.<br><br>Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.<br><br>Technical Relevance<br><br>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.<br><br>Qualifications<br><br>Bachelor's Degree in Business, Engineering, Computer Science, or related field AND 1+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.<br><br>Proficiency in English.<br><br>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br><br>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Confidential
Kuwait - Hawally
<p>Job Opportunity – Court Representative</p><p>A prestigious law firm in Kuwait announces a job opening for a Court Representative, subject to the following requirements:</p><ul><li><p>At least two years of experience in court-related work in Kuwait.</p></li><li><p>Practical experience in judicial enforcement and the follow-up of all related procedures.</p></li><li><p>Experience in handling judicial notifications and completing various transactions with courts and government entities.</p></li><li><p>Familiarity with litigation procedures, the progression of lawsuits, and liaising with relevant authorities.</p></li><li><p>Proficiency in using Microsoft Office software.</p></li><li><p>Ability to work under pressure, strong organizational skills, and punctuality.</p></li></ul><p>Benefits:</p><ul><li><p>Attractive salary based on experience and competence.</p></li><li><p>Excellent work environment.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>-</p>
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Overview The Supply Chain Associate is responsible for material inventory management at the site level. Responsible for the overall management of the KC-130J supply warehouse, material requirements, and all logistics functions necessary for support of the assigned program. Assists the Supply Lead in the accomplishment of tasks assigned to the Supply Resource Center and serves as the point of contact on all logistics/supply/material related issues. Complies with all references pertaining to KAF logistics procedures, to include the KAF 4790 series manuals as they apply to this contract. Responsibilities Job Details / Position Summary Overview The Supply Chain Associate is responsible for material inventory management at the site level. Responsible for the overall management of the KC-130J supply warehouse, material requirements, and all logistics functions necessary for support of the assigned program. Assists the Supply Lead in the accomplishment of tasks assigned to the Supply Resource Center and serves as the point of contact on all logistics/supply/material related issues. Complies with all references pertaining to KAF logistics procedures, to include the KAF 4790 series manuals as they apply to this contract. Major Job Activities Description: · Assists the Supply Lead in the management of daily operations and execution of all tasks in support of the Supply Resource Center. · Works as a member of the supply team, executing tasks and facilitating priorities as prescribed by the Supply Lead and Maintenance Control. · Ensures timely and accurate completion of all supply related reports, contract deliverables, and relevant documents. · Enforces and exercises continuous awareness of the supply effort in compliance with the KAF 4790, V2X, and local policies and instructions. · Establish and maintain written procedures for the proper control of Government Furnished Property. · Ensures accountability, shipment, and receipt of detachment pack ups and retrogrades. · Use illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and order parts to complete maintenance actions. · Maintains liaison with adjacent contractors and agencies in the performance of duties to include the procurement of high priority components/consumables, coordinating, facilitating, and tracking all shipping requirements. · Manages all aspects of the Repair of Repairable (ROR) process, to include the preparation, coordination, tracking, and accurate documentation of all ROR transactions. · Submits changes to established procedures/business rules ensuring all functions are consistent with written procedures. · Establish and maintain stocking levels of aircraft components and consumables to ensure materials are available to meet maintenance requirements and maintain established contractual Mission Capability (MC) rates. · Uses established supply routes to pick up and drop off parts in the support of maintenance and the flight schedule. · Conducts and documents monthly inventories, maintains and updates supply records and documentation, maintains inventory at lowest possible cost to the customer. · Makes recommendations concerning the functions of the Supply process at all supply/logistics meetings. · Complies with DOT Hazardous Material Transportation Procedures. · Utilizes logistical/supply related automated information systems to research, order, track, open, and close out supply requisitions. · Processes, receives and restocks parts, maintaining all shipping documentation and certificates of conformance upon receipt of all parts as shipments arrive. · Requisitions replenishments to maintain adequate stock levels to ensure parts are available to maintain mission capable (MC) aircraft and ready for issue (RFI) support equipment. · Extensive working knowledge of Government Property Control/Procurement procedures in accordance with KAF 4790 · Works directly with the customer, interfacing with both U.S. and Kuwaiti government, in the conduct of daily business and on issues involving procedural deficiencies. · Complies with all company and government safety regulations to ensure a safe working environment. · Responsible for updating and maintaining the KAF’s supply information system: Kuwait Automated Supply Program (KASP) and maintenance information system: GOLD. · Maintains accurate records of government property throughout the acquisition and disposition process. · Responsible for adhering to all applicable maintenance programs (FOD, HAZMAT, ESD, etc..) required in the performance of duties. · Checkout and operate all necessary support equipment to conduct warehouse operations. · When necessary, perform other duties and supervisory functions, critical to the function of the program and to assure compliance with the Performance Work Statement (PWS). Material & Equipment Directly Used Kuwait Automated Supply Program (KASP), and maintenance information systems - GOLD. Working Environment Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail, and hearing protection is required. Physical Activities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees are frequently required to sit and reach with hands and arms, stand, walk, stoop, kneel, crouch, or crawl, and climb on top of aircraft and maintenance platforms. Employees must occasionally lift and/or move up to 50 pounds Qualifications Qualifications Education / Certifications: · High School Diploma · Must be able to obtain/maintain the following required certifications/qualifications: - Fork Lift License - Applicable Support Equipment licensing - Hazardous Shipping/Communication Training/Certification Experience: · Five years’ experience specializing in aviation supply/logistics operations, aviation supply warehouse management, shipping, ordering, receiving, supply/material control processes/procedures preferred. · Naval Aviation Maintenance Program (NAMP) 4790.2 or equivalent experience with Air Force Instruction 21-101 preferred. · Must have a working knowledge of first aid procedures to be used in an emergency. · Must have a strong knowledge base of aviation maintenance programs, processes, and procedures (example: Safety, FOD, Tool Control, HAZMAT, etc…) as they relate to the functionality of supply/logistics duties. Specific Requirements: · Must be United States (U.S.) citizen, be able to read, write, and understand the English language · Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 24 months of time remaining before expiration. · Must have a valid U.S. Driver’s License. · Must be willing to follow Kuwait Labor Law policies and able to adhere to and comply with all Kuwaiti Labor and Immigration requirements. · Must be willing and able to comply with all contractual Performance Work Statement (PWS) Requirements. · FOD, Tool Control, HAZMAT awareness trained as required by local policies. · Shall have experience in, and be capable of managing supply functions such as storage, issue, inspection, research, repairable component processing, shipping, receiving, warehousing, cataloguing, aircraft maintenance support, preparing MILSTRIP requisitions, and accounting for aircraft parts and equipment. · Must be familiar with and have the ability to fully manage, track, and facilitate the ROR process. · Must be proficient in the use of Microsoft Office Programs, including Word, Excel, and Power Point to create/modify briefs, spreadsheets, and formal requests/documentation. · Must be able to provide accurate and timely contract deliverable reports, documents, and analyses required for the overall management of the supply/logistics program functions. · Must be thoroughly familiar with technical directives, periodic maintenance requirement cards, maintenance manuals, and illustrated parts breakdowns, to conduct research on and parts requirements / procurement. · Must have good working knowledge of automated supply systems and efficiency in data entry. · Must successfully complete HAZMAT training as required for this position. · Must be able to meet any Government/Company licensing/qualification requirements for the position, to include operation of warehouse equipment: Forklift, pallet jack, etc… · Must possess strong communication skills, to include the ability to professionally communicate in writing and verbal capacities, to interface with squadron personnel, and to other supporting organizations. · Must be able to work directly with the customer and Kuwait Air Force officers providing accurate and timely information as requested via telephone, verbal, and email communication. · Must be willing and able to deploy off-site as required to support Kuwait Air Force operations. · Must be willing to work flexible hours, to include day shift, night shift or weekend duty and travel as part of a maintenance recovery team as required. · Must be able to multitask, have the ability to learn quickly, and have strong attention to detail and follow-through skills. · Excellent time management & problem-solving skills. · Must be able to cross-train to support maintenance technicians in completing aircraft towing & jacking evolutions. · Must be able to overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations. · Must perform as a team member, contributing to the success of the C-130J / CSE program. · Must have a proven ability to work independently with minimal direction.</p> </div>
Kuwait - Capital Governorate (Kuwait)
<p><h4>Division / Project</h4>
<p>KBR’s Sustainable Technology Solutions (STS) group is looking for an HSE Engineer for a 5-year PMC contract for the supply of programme management services with Kuwait Oil Company. The contract serves to support KOC to achieve its objectives of reaching optimum capacity in its oilfields and enhancing its facilities by the most efficient and economical means available.</p>
<p>The contract aims to provide project management, coordination, planning, design, engineering, construction management, contracting, procurement, project controls, and other services for construction of new oil field facilities, upgrading of existing facilities, and transfer of technology.</p>
<h4>Primary Objectives</h4>
<ul>
<li>Coordinate implementation of the KOC PMC safety policies, HSE management system, and project-specific HSE management plans as they apply to the project.</li>
<li>Ensure that the site complies with the relevant HSE legislation and KOC HSE requirements.</li>
<li>Develop and implement the project HSE management system.</li>
<li>Develop and maintain statistical data for the project.</li>
<li>Prepare reports as required for the HSEQ manager.</li>
</ul>
<h4>Responsibilities</h4>
<ul>
<li>Monitor the EPC contractor HSE management system and provide advice and assistance to EPC HSE managers to ensure consistent compliance and reduce risk to project employees and the environment.</li>
<li>Ensure the EPC contractors develop, implement, and maintain a specific project risk management plan.</li>
<li>Ensure EPC contractor subcontractor selection (ITB) processes are developed and implemented timely in accordance with KOC expectations.</li>
<li>Provide advice and guidance to the EPC contractor management team on HSE issues through interpretation of KOC policies and statutory requirements.</li>
<li>Ensure EPC contractors establish and maintain statistical data concerning all matters of health and safety and training programs to provide a basis for further health and safety activities and highlight trends for future action.</li>
<li>Monitor compliance with all Kuwait legislative requirements including dissemination of information to PMC and EPC managers and employees regarding amendments or additions to requirements as they come into effect.</li>
<li>Review EPC contractor safety management system and advise on required changes.</li>
<li>Develop and maintain professional relationships with KOC, regulatory bodies, and EPC contractors to foster the professional image of KBR.</li>
<li>Visit the project site regularly to ensure interest and awareness of HSE is maintained; conduct regular safety talks and safety training sessions relative to the nature of activities being undertaken.</li>
<li>Proactively visit site and, with the EPC contractor, implement safety measures to promote and ensure safe work practices.</li>
<li>Ensure quality safety observation program is implemented and maintained on each site/project and ensure follow-up on findings.</li>
<li>Assist EPC contractor construction management personnel in identifying hazards and in planning and organizing work to maintain a safe working environment.</li>
<li>Assist EPC subcontractor safety advisors and site management in the development and revision of specific site safety programmes.</li>
<li>Maintain an HS&E audit and assessment program for the location.</li>
<li>Carry out regular inspections of work areas with the respective EPC contractor line manager and HSE representative and prepare reports.</li>
<li>Disseminate safety information throughout the workplace via bulletin boards, posters, newsletters, etc.</li>
<li>Assist EPC contractor line management and construction supervisors in accident investigation processes and report accordingly.</li>
<li>Develop and implement safety initiatives to continually improve, achieve, and maintain stated safety performance and objectives.</li>
<li>Ensure HSE safety inductions are undertaken in accordance with the EPC contractor SMS requirements for all new employees of the company and its subcontractors.</li>
<li>Monitor the availability and use of safety apparel and equipment.</li>
<li>Provide advice to EPC subcontractor supervision on the development of project-specific procedures and Job Safety Analysis (JSA) training.</li>
<li>Advise subcontractor supervisory staff and employees in the implementation of strategies to identify and control potential hazards and in the use of the hierarchy of controls.</li>
<li>Ensure all lines of communication on HSE matters remain open and effective between all parties, particularly KOC, KBR, EPC contractors, and their subcontractors.</li>
</ul>
<h4>Qualifications including Required Education, Experience, & Skills</h4>
<ul>
<li>Bachelor’s degree in engineering.</li>
<li>Minimum 8 years total post-graduation experience.</li>
<li>Minimum 5 years oil and gas post-graduation experience.</li>
<li>Minimum 5 years’ experience in an HSE engineer role.</li>
<li>Practical experience with HSE management systems, reporting, and audit procedures.</li>
<li>Ability to develop, update, and maintain in-house procedures.</li>
<li>Must be conversant with local and international safety standards and norms.</li>
<li>Practical experience of design, construction, commissioning, and maintenance aspects of oil and gas installations.</li>
<li>Decarbonization, energy transition, and sustainability knowledge.</li>
</ul>
<p><strong>Belong. Connect. Grow.</strong></p></p><p></p>
WB Technologies
Kuwait - Hawally
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>We're Hiring – Customer Service Representative</strong></p><p><strong>WB Technologies</strong> (Online Websites – Telecom, Digital Cards & Beauty) is looking for a <strong>Customer Service Representative</strong> to join our team.</p><p>Job Requirements:</p><ul><li><p>Previous experience in <strong>Customer Service</strong> and <strong>Live Chat</strong>.</p></li><li><p>Excellent communication skills in <strong>Arabic and English</strong>.</p></li><li><p>Ability to handle customer inquiries professionally and efficiently.</p></li><li><p>Good computer skills and ability to work in a fast-paced environment.</p></li><li><p>Team player with a positive attitude.</p></li></ul><p>Working Hours:</p><ul><li><p><strong>Full-time</strong></p></li><li><p><strong>8 hours per day</strong></p></li><li><p><strong>6 working days per week</strong></p></li><li><p><strong>1 day off</strong></p></li></ul><p>� <strong>Location:</strong> Kuwait</p><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for a candidate with previous experience in Customer Service or Live Chat support. The ideal candidate should have strong communication skills in both Arabic and English, good computer skills, and the ability to handle customer inquiries professionally. The candidate should be well-organized, customer-oriented, and able to work in a fast-paced environment. Freshers with strong communication skills may also be considered</p><p></p></section>
DHL
Kuwait - Al Farwaniyah
<div><div ><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span Times New Roman", serif; font-size: 11pt;"><div ><p class="MsoHeading7" ><strong><u><span >Accountabilities</span></u></strong></p></div>Customer:</span></strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li><span Times New Roman", serif; font-size: 11pt;">Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ensure that a high level of professional rapport is developed and maintained with all customers</span></li><li><span Times New Roman", serif; font-size: 11pt;">Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></li><li><span Times New Roman", serif; font-size: 11pt;">Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</span></li><li><span Times New Roman", serif; font-size: 11pt;">Probe, question and understand completely the customers needs and requirements to understand where DHL’s service offering can add value to the customers business</span></li><li><span Times New Roman", serif; font-size: 11pt;">Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span Times New Roman", serif; font-size: 11pt;">Internal:</span></strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li><span Times New Roman", serif; font-size: 11pt;">Liaise with every department that is responsible for customers</span></li></ul><div><font face="Times New Roman, serif"><div ><p ><strong><span >Process:</span></strong></p></div><ul ><li><font face="Times New Roman, serif">Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</font></li><li><font face="Times New Roman, serif">Monitor credit issues and liase with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</font></li><li><font face="Times New Roman, serif">Update and maintain call details on COMET, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring</font></li><li><font face="Times New Roman, serif">Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</font></li><li><font face="Times New Roman, serif">Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early</font></li></ul><div><div ><p class="MsoHeading7" ><strong><u><span >Skills / Qualifications</span></u></strong></p><p class="MsoHeading7" ><strong><u><span ><br></span></u></strong></p></div><div ><p ><span >Problem Solving:</span></p><div ><p ></p><ul ><li><span >There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business.</span></li><li><span >There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></li><li><span >The core function of a Tele Sales agent is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, there are always senior management available to assist.</span></li></ul><div><font face="Times New Roman, serif"><span ><div ><p ><strong><span >Customer Orientation:</span></strong></p><div ><p ></p><ul ><li><span >Is focused on identifying and meeting customer needs. <span> </span>Acts to establish a long term business partnership with internal and external customers.</span></li></ul><div ><br></div></div></div><strong>Planning and Organizing:</strong></span></font></div><div><ul ><li><font face="Times New Roman, serif"><span >Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></font></li><li><font face="Times New Roman, serif"><span >The planning and organization will be monitored by the Direct Channel Manager.</span></font></li></ul></div><div ><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Decision Making</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">When negotiating rates and contracts, agents are authorised to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></li><li><span Times New Roman", serif; font-size: 11pt;">In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div></font></div></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Results Orientation</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><strong><font face="Times New Roman, serif"><span ></span></font></strong></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Teamwork</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.</span></li></ul></div><br></div></font></div></div><div lucida console", sans-serif; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Times New Roman, serif" ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Accountability</span></strong></p><ul ><li><font face="Times New Roman, serif"><span ><div ><span Times New Roman", serif; font-size: 11pt;">Acts responsibly. Can be counted on to keep commitments. Complies with DHL expectations, policies and procedures.<span> <span> </span></span>Builds others' trust in own professionalism, integrity, expertise and ability to achieve results.</span></div></span></font></li></ul><div ><span ><br></span></div><div ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Communication Skills</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style to the needs of others. Listens attentively and asks questions when needed to clarify information.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Self Management</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><span ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Attention to Detail</span></strong></p><ul ><li><font face="Times New Roman, serif"><span ><div ><span Times New Roman", serif; font-size: 11pt;">Is thorough and complete in performing all aspects of the job.<span> <span> </span></span>Stays focused on the details of the job, no matter how small.<span> <span> </span></span>Checks and monitors work to ensure accuracy.</span></div></span></font></li></ul></div></span></font></div></div><div ><br><span><strong ><u>Experience</u></strong></span></div></div><div ><span ><u><br></u></span><div ><span><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Essential:</span></strong></p><p ></p><div ><div ><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Excellent verbal communication skills and interpersonal style</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent personal presentation, grooming and hygiene</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent organizational skills, including ability to prioritize workload</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ability to effectively contribute as a team member as part of a busy team</span></li><li><span Times New Roman", serif; font-size: 11pt;">Proven ability to work under pressure in a fast paced, time sensitive environment</span></li><li><span Times New Roman", serif; font-size: 11pt;">Demonstrated ability to use initiative/judgement to solve job related issues</span></li><li><span Times New Roman", serif; font-size: 11pt;">Good understanding of DHL Network</span></li><li><span Times New Roman", serif; font-size: 11pt;">Strong problem solving capability</span></li><li><span Times New Roman", serif; font-size: 11pt;">Desire to get the job done</span></li><li><span Times New Roman", serif; font-size: 11pt;">Passion to provide excellent Customer Service</span></li><li><span Times New Roman", serif; font-size: 11pt;">Right first time philosophy</span></li><li><span Times New Roman", serif; font-size: 11pt;">Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Driving license an advantage</span></li><li><span Times New Roman", serif; font-size: 11pt;">1 to 2 years of DHL experience (if transferred within)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Good command of English language; Arabic an advantage.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent PC skills (MS Word & Excel)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Numerically literate</span></li><li><span Times New Roman", serif; font-size: 11pt;">Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Well developed communication & selling skills</span></li><li><span Times New Roman", serif; font-size: 11pt;">Professional Telephone Behavior</span></li><li><span Times New Roman", serif; font-size: 11pt;">Customer Services attitude (controlled temperament)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Dedicated, Hardworking and Enthusiastic</span></li><li><span Times New Roman", serif; font-size: 11pt;">Flexible and prepared to work long hours</span></li><li><span Times New Roman", serif; font-size: 11pt;">Reliable</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ability to work under pressure</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><strong ><span Times New Roman", serif; font-size: 11pt;">Educational</span></strong><span Times New Roman", serif; font-size: 11pt;"><span> </span><strong>Qualifications:</strong></span></div><div ><ul ><li><font face="Times New Roman, serif"><span >Minimum Requirement of Bachelor's Degree</span></font></li></ul></div><strong ><span Times New Roman", serif; font-size: 11pt;"><div ><p ></p></div><u></u></span></strong></div></span><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="584" ><tbody></tbody></table></div></div></div></font></div><br class="Apple-interchange-newline"></div><br></div>
Kuwait - Capital Governorate (Kuwait)
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Supply Chain Associate is responsible for material inventory management at the site level. Responsible for the overall management of the KC-130J supply warehouse, material requirements, and all logistics functions necessary for support of the assigned program. Assists the Supply Lead in the accomplishment of tasks assigned to the Supply Resource Center and serves as the point of contact on all logistics/supply/material related issues. Complies with all references pertaining to KAF logistics procedures, to include the KAF 4790 series manuals as they apply to this contract.</p><p>Assists the Supply Lead in the management of daily operations and execution of all tasks in support of the Supply Resource Center. Works as a member of the supply team, executing tasks and facilitating priorities as prescribed by the Supply Lead and Maintenance Control. Ensures timely and accurate completion of all supply related reports, contract deliverables, and relevant documents. Enforces and exercises continuous awareness of the supply effort in compliance with the KAF 4790, V2X, and local policies and instructions. Establish and maintain written procedures for the proper control of Government Furnished Property. Ensures accountability, shipment, and receipt of detachment pack ups and retrogrades. Use illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and order parts to complete maintenance actions. Maintains liaison with adjacent contractors and agencies in the performance of duties to include the procurement of high priority components/consumables, coordinating, facilitating, and tracking all shipping requirements. Manages all aspects of the Repair of Repairable (ROR) process, to include the preparation, coordination, tracking, and accurate documentation of all ROR transactions. Submits changes to established procedures/business rules ensuring all functions are consistent with written procedures. Establish and maintain stocking levels of aircraft components and consumables to ensure materials are available to meet maintenance requirements and maintain established contractual Mission Capability (MC) rates. Uses established supply routes to pick up and drop off parts in the support of maintenance and the flight schedule. Conducts and documents monthly inventories, maintains and updates supply records and documentation, maintains inventory at lowest possible cost to the customer. Makes recommendations concerning the functions of the Supply process at all supply/logistics meetings. Complies with DOT Hazardous Material Transportation Procedures. Utilizes logistical/supply related automated information systems to research, order, track, open, and close out supply requisitions. Processes, receives and restocks parts, maintaining all shipping documentation and certificates of conformance upon receipt of all parts as shipments arrive. Requisitions replenishments to maintain adequate stock levels to ensure parts are available to maintain mission capable (MC) aircraft and ready for issue (RFI) support equipment. Extensive working knowledge of Government Property Control/Procurement procedures in accordance with KAF 4790 Works directly with the customer, interfacing with both U.S. and Kuwaiti government, in the conduct of daily business and on issues involving procedural deficiencies. Complies with all company and government safety regulations to ensure a safe working environment. Responsible for updating and maintaining the KAF s supply information system: Kuwait Automated Supply Program (KASP) and maintenance information system: GOLD. Maintains accurate records of government property throughout the acquisition and disposition process. Responsible for adhering to all applicable maintenance programs (FOD, HAZMAT, ESD, etc..) required in the performance of duties. Checkout and operate all necessary support equipment to conduct warehouse operations. When necessary, perform other duties and supervisory functions, critical to the function of the program and to assure compliance with the Performance Work Statement (PWS).</p><p>Kuwait Automated Supply Program (KASP), and maintenance information systems - GOLD.</p><p>Environmental conditions are diverse and could range anywhere from an office environment where there is little or no physical discomfort to an environment where inclement weather may subject individuals to severe changes in temperature, less than adequate lighting, dust and wind. On occasion individuals may be required to work in areas where high noise hazards will prevail, and hearing protection is required.</p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees are frequently required to sit and reach with hands and arms, stand, walk, stoop, kneel, crouch, or crawl, and climb on top of aircraft and maintenance platforms. Employees must occasionally lift and/or move up to 50 pounds</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High School Diploma</li><li>Must be able to obtain/maintain the following required certifications/qualifications:<ul><li>Fork Lift License</li><li>Applicable Support Equipment licensing</li><li>Hazardous Shipping/Communication Training/Certification</li></ul></li><li>Five years experience specializing in aviation supply/logistics operations, aviation supply warehouse management, shipping, ordering, receiving, supply/material control processes/procedures preferred.</li><li>Naval Aviation Maintenance Program (NAMP) 4790.2 or equivalent experience with Air Force Instruction 21-101 preferred.</li><li>Must have a working knowledge of first aid procedures to be used in an emergency.</li><li>Must have a strong knowledge base of aviation maintenance programs, processes, and procedures (example: Safety, FOD, HAZMAT, etc ) as they relate to the functionality of supply/logistics duties.</li><li>Must be United States (U.S.) citizen, be able to read, write, and understand the English language</li><li>Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 24 months of time remaining before expiration.</li><li>Must have a valid U.S. Driver s License.</li><li>Must be willing to follow Kuwait Labor Law policies and able to adhere to and comply with all Kuwaiti Labor and Immigration requirements.</li><li>Must be willing and able to comply with all contractual Performance Work Statement (PWS) Requirements.</li><li>FOD, Tool Control, HAZMAT awareness trained as required by local policies.</li><li>Shall have experience in, and be capable of managing supply functions such as storage, issue, inspection, research, repairable component processing, shipping, receiving, warehousing, cataloguing, aircraft maintenance support, preparing MILSTRIP requisitions, and accounting for aircraft parts and equipment.</li><li>Must be familiar with and have the ability to fully manage, track, and facilitate the ROR process.</li><li>Must be proficient in the use of Microsoft Office Programs, including Word, Excel, and Power Point to create/modify briefs, spreadsheets, and formal requests/documentation.</li><li>Must be able to provide accurate and timely contract deliverable reports, documents, and analyses required for the overall management of the supply/logistics program functions.</li><li>Must be thoroughly familiar with technical directives, periodic maintenance requirement cards, maintenance manuals, and illustrated parts breakdowns, to conduct research on and parts requirements / procurement.</li><li>Must have good working knowledge of automated supply systems and efficiency in data entry.</li><li>Must successfully complete HAZMAT training as required for this position.</li><li>Must be able to meet any Government/Company licensing/qualification requirements for the position, to include operation of warehouse equipment: Forklift, pallet jack, etc</li><li>Must possess strong communication skills, to include the ability to professionally communicate in writing and verbal capacities, to interface with squadron personnel, and to other supporting organizations.</li><li>Must be able to work directly with the customer and Kuwait Air Force officers providing accurate and timely information as requested via telephone, verbal, and email communication.</li><li>Must be willing and able to deploy off-site as required to support Kuwait Air Force operations.</li><li>Must be willing to work flexible hours, to include day shift, night shift or weekend duty and travel as part of a maintenance recovery team as required.</li><li>Must be able to multitask, have the ability to learn quickly, and have strong attention to detail and follow-through skills.</li><li>Excellent time management & problem-solving skills.</li><li>Must be able to cross-train to support maintenance technicians in completing aircraft towing & jacking evolutions.</li><li>Must be able to overcome cultural differences and to think outside the box, innovate, and provide solutions to the many complex problems and obstacles associated with international contracting and desert climate operations.</li><li>Must perform as a team member, contributing to the success of the C-130J / CSE program.</li><li>Must have a proven ability to work independently with minimal direction.</li></ul><p></p></section>