Contract Representative Jobs in Kuwait
615 Jobs Found
<h2 class="h5">Job description</h2>
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<p><strong>Job Purpose: </strong></p><br><p>To lead the implementation, configuration, and lifecycle support of the Security Management Information System (SMIS) at the airport, ensuring robust infrastructure, efficient integration with Honeywell and 3rd party systems.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><span><strong>Job Description: </strong></span></p><br><ul><li><span>Oversee end-to-end deployment of Genetec Security Center, including detailed configuration of Video (Omnicast) and IIoT module and Intelligent Video Analytics. Supervising the shop drawings and application projects of Security Systems Infrastructure (preferred)</span></li><li><span>Lead integration of Genetec with Honeywell and 3rd party systems. (preferred)</span></li><li><span>Perform advanced engineering calculations for system sizing, including server, storage, and network bandwidth requirements based on frame rate, resolution, retention, and redundancy.</span></li><li><span>Manage and maintain the POC/test environment, validating all solutions before production deployment.</span></li><li><span>Manage system virtualization using VMware vSphere, including deployment, snapshots, resource pools, and high-availability configurations.</span></li><li><span>Monitor HCI platforms (e.g., Dell VxRail or Nutanix) for performance, fault tolerance, and storage efficiency.</span></li><li><span>Provide daily updates and reporting to the Project Manager and collaborate closely with the Engineering Manager for design reviews, changes, and approvals.</span></li><li><span>Ensure proper documentation of configurations, topology diagrams, and system health reports.</span></li><li><span>Support testing & commissioning activities and interface with stakeholders during inspections and FAT/SAT procedures.</span></li><li><span>Prepare graphics and necessary programming works as per Tender Requirement.</span></li><li><span>Be ready on the job site during temporary or final acceptance of Operational projects/ Quoted Reactive work.</span></li><li><span>Availability for and performance of duties outside of normal working hours as per agreed scheduled as directed by PM/EM</span></li><li><span>Ensure customer satisfaction through direct liaison with client representatives, customers and operational recipients.</span></li><li><span>Ensure delivery of value to Honeywell clients and customers.</span></li><li><span>Financial control per previously agreed budgets and plans.</span></li><li><span>Support PM/EM to minimize the Project Cost and Time.</span></li><li><span>Support PM/EM to prepare Progress and Cost Reports </span></li><li><span>Analyze backward completion of the projects with difficulties/mistakes met and make necessary suggestions for organization tuning accordingly.</span></li><li><span>Create new Variation opportunities during the Execution of the project.</span></li><li><span>Report possible future failures, disturbances and other opportunities for improvement</span></li><li><span>Estimate materials costs and quantities provide the information to the PM/EM, and Operational Sales.</span></li><li><span>Follow the Honeywell SOPs, HOS, HSE and Quality Systems while executing assigned projects</span></li><li><span>Carry out hazard and risk assessments for all tasks as per company policy and procedures.</span></li><li><span>Report near misses, incidents and other opportunities for improvement.</span></li></ul><p><span>Area of Experience:</span></p><br><ul><li><span>Large Scale Project Experience </span></li><li><span>Multi-National Project Experience</span></li><li><span>Airport Security System experience preferred</span></li><li><span>Honeywell and other 3rd Party Security Systems experience preferred</span></li></ul><br>Qualifications:<br><p><span><b>Qualifications & Experience:</b></span></p><br><p><span><b>Must to have:</b></span></p><br><ul><li>Bachelor’s Degree in Electrical, Electronics, Computer, or IT Engineering.</li><li>Minimum 5- 8 years of relevant experience in airport-scale or critical infrastructure security systems.</li><li>Proven experience in system integration, video analytics, and smart surveillance</li></ul><p><span><b>Nice to have:</b></span></p><br><ul><li>Expert knowledge of Genetec Security Center or similar software </li><li>Strong experience with VMware vSphere, virtual networking, and storage (certification preferred).</li><li>Expert knowledge of IP networking, system infrastructure, failover.</li><li>Knowledge of aviation safety/security compliance standards.</li></ul><p><span><i><b>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</b></i></span></p><br><p><span><i><b>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</b></i></span></p><br> </div>
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<p>HR Manager – Atelier Yas Couture</p><p><b>Job Title:</b> HR Manager</p><p> <b>Company:</b> Atelier Yas Couture</p><p> <b>Location:</b> Kuwait</p><p> <b>Employment Type:</b> Full-Time</p><p><b>Job Description</b></p><p>Atelier Yas Couture, a luxury fashion and couture house in Kuwait, is looking for an experienced and motivated <b>HR Manager</b> to join our team. The successful candidate will be responsible for managing the complete HR function, ensuring smooth employee operations, compliance with Kuwait labor regulations, recruitment, and maintaining a professional and positive workplace environment.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage the complete HR operations of the company.</li><li>Handle recruitment, screening, interviewing, selection, and onboarding of employees.</li><li>Prepare and maintain employee records, contracts, attendance, leave, and personnel files.</li><li>Manage employee relations and address workplace concerns professionally.</li><li>Ensure compliance with <b>Kuwait Labor Law</b> and company policies.</li><li>Coordinate employee visas, residency, work permits, renewals, transfers, and related government procedures.</li><li>Manage payroll coordination, salary records, deductions, and employee benefits.</li><li>Develop and implement HR policies and procedures.</li><li>Monitor employee attendance, punctuality, performance, and disciplinary matters.</li><li>Coordinate with department heads regarding staffing requirements and workforce planning.</li><li>Prepare job descriptions and post vacancies through appropriate recruitment channels.</li><li>Coordinate with recruitment agencies for overseas hiring when required.</li><li>Support employee training, development, and performance evaluation.</li><li>Handle employee grievances and maintain confidentiality of sensitive HR information.</li><li>Prepare HR reports and provide management with regular updates on staffing and HR matters.</li><li>Maintain a professional, organized, and productive work environment</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>HR Management & Administration</p><p>Kuwait Labor Law</p><p>Recruitment & Talent Acquisition</p><p>Employee Relations</p><p>Payroll & Attendance Management</p><p>Visa & Residency Procedures</p><p>Work Permits & Government Relations</p><p>Overseas Recruitment</p><p>Employee Onboarding & Offboarding</p><p>Performance Management</p><p>HR Policies & Procedures</p><p>Conflict Resolution</p><p>Workforce Planning</p><p>HR Documentation & Reporting</p><p>Microsoft Office</p><p>Strong Communication & Leadership Skills</p><p>Problem Solving & Decision Making</p><p>Confidentiality & Professionalism</p><p>English – Excellent</p><p>Arabic – Advantage</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Dean School of Education</p>
<p> </p>
<p>Classification: Executive / Academic Leadership<br>Reports To: Vice President for Academic Affairs (VPAA)<br> <br>About The American International University</p>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p>
<p> </p>
<p>For more information, visit: www.aiu.edu.kw </p>
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<p>School of Education Profile</p>
<p>The School of Education prepares future educators, educational leaders, and professionals through excellence in teaching, research, innovation, and community engagement. The School is committed to developing graduates who demonstrate professional competence, ethical leadership, critical thinking, and a commitment to lifelong learning. Through strong partnerships with schools, educational organisations, and the wider community, the School contributes to the advancement of education in Kuwait and beyond.</p>
<p> </p>
<p>Scope of Work</p>
<p>The Dean of the School of Education provides strategic, academic, and administrative leadership to advance the School's mission of excellence in teaching, research, and community engagement. The Dean is responsible for academic planning, curriculum development, faculty leadership, student success, quality assurance, accreditation, budgeting, and resource management. The role fosters research, innovation, and partnerships with educational institutions and industry while ensuring compliance with institutional policies and accreditation standards to support the School's continued growth and academic excellence while promoting excellence in teaching, educational research, innovation, international collaboration, and student success</p>
<p> </p>
<p>Key Responsibilities</p>
<ul>
<li>Provide overall leadership and management for the School of Education, including oversight of full-time and adjunct faculty, academic programs, and administrative operations.</li>
<li>Lead the development, implementation, and continuous improvement of curricula and academic programs to ensure excellence in teaching, learning, and alignment with national and international educational standards.Manage the School s budget, resource allocation, and strategic planning.</li>
<li>Drive faculty recruitment, mentoring, performance review, and professional development.</li>
<li>Promote a culture of research and scholarship across the School; support faculty and student research activities.</li>
<li>Establish and maintain an Education Advisory Board comprising representatives from schools, educational organisations, government agencies, and relevant professional bodies to ensure programmes remain aligned with national priorities and professional expectations.</li>
<li>Lead and coordinate accreditation efforts and quality assurance activities (institutional and programmatic), including familiarity with American accreditation frameworks and lead and coordinate institutional and programme accreditation activities, ensuring compliance with applicable national and international quality assurance and accreditation standards (e.g. CAEP, AAQEP or equivalent where appropriate).</li>
<li>Ensure the School s website and public communications accurately reflect programs, achievements, and student opportunities.</li>
<li>Foster industry and community partnerships, internships, and experiential learning opportunities for students.</li>
<li>Represent the School in university leadership meetings and contribute to institution-wide strategic initiatives.</li>
<li>Manage the School's budget, resource allocation, strategic planning, and operational performance.</li>
<li>Lead the development of new academic programmes and specialisations.</li>
<li>Promote external funding and research partnerships.</li>
<li>Support postgraduate programme development.</li>
<li>Foster innovation in teaching, digital learning, and educational technologies.</li>
<li>Build partnerships with schools, ministries, and international universities.</li>
<li>Contribute actively to the University's strategic planning, institutional effectiveness, student recruitment, faculty development and internationalisation initiatives.</li>
</ul>
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<p>Reporting Departments (If Applicable)</p>
<ul>
<li>Faculty within the School of Education</li>
<li>Administrative and program support staff</li>
</ul>
<p> </p>
<p>Minimum Qualifications: </p>
<p>The ideal candidate shall demonstrate experience in professional and academic positions, as well as a strong record in teaching and outstanding academic achievements at the international level. The successful candidate will demonstrate sustained scholarly achievement through internationally recognised research, publications, conference participation, and professional engagement., in addition to possessing the following degrees, qualifications, and professional experience:</p>
<p> </p>
<ul>
<li>Earned PhD from a recognised university in Education or a closely related discipline.</li>
</ul>
<ul>
<li>Appointment at the rank of Full Professor or eligibility for appointment at that rank.</li>
<li>An internationally recognised record of teaching, research, scholarly publications, research supervision and academic leadership appropriate for appointment as Full Professor.</li>
<li>Demonstrated senior academic leadership experience, preferably as Dean, Associate Dean, Head of School or Department Chair.</li>
<li>A clear vision for developing higher education in general and for the School in particular.</li>
<li>Full familiarity with the credit hour and academic year (semester) system.</li>
<li>Distinguished managerial experience in the affairs of higher education, preferably at the level of a college dean in a reputable university.</li>
<li>Demonstrated experience with institutional and programme accreditation, quality assurance, assessment, curriculum review and continuous improvement.</li>
<li>Acumen in the area of human resources and administrative and financial concepts, practices, policies, and procedures.</li>
<li><br></li></ul>
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<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The Service Desk Administrator plays a critical role in maintaining and supporting enterprise IT systems and services. Certified at the associate specialist level in multiple disciplines, such as systems, networks, and security (e.g., MCSA, CCNA-Security), this individual ensures the seamless operation of core systems through proactive monitoring, troubleshooting, and resolution of incidents and requests reported to the RCC-SWA. Key responsibilities include performing initial assessments, triage, research, and resolution of technical issues while maintaining clear communication with customers. The Service Desk Administrator also monitors and analyzes both scheduled and unscheduled Authorized Service Interruptions (ASIs) affecting Defense Information Systems (DISA) and CENTCOM facilities. They interpret network topologies to identify and address Hazardous Conditions (HAZCON) within the Southwest Asia Area of Responsibility (AOR). Equipped with a solid understanding of DISA guidelines and ITIL processes, the Service Desk Administrator is responsible for managing tickets throughout their lifecycle, ensuring timely updates, resolution, and customer satisfaction. This position combines technical expertise with a commitment to delivering high-quality support for mission-critical operations.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p><strong>Responsibilities</strong></p><p><strong>Technical and Incident Support:</strong></p><ul><li>Provide enterprise-level technical and non-technical support for AESMP incidents and requests.</li><li>Act as an escalation point for complex application or system issues, offering guidance and resolution strategies.</li></ul><p><strong>Incident Analysis and Reporting:</strong></p><ul><li>Deliver feedback and analysis on technical and non-technical events to internal Vectrus leadership and Watch Officers.</li><li>Document all duty shift activities impacting theater operations, including outages, Authorized Service Interruptions (ASI), Hazardous Conditions (HAZCONs), receipt of Network Tasking Orders (NTO), and network trends or metrics.</li></ul><p><strong>Customer Service Excellence:</strong></p><ul><li>Maintain a high level of customer service during support interactions, adhering to service management principles and ensuring effective communication.</li></ul><p><strong>Regional Coordination:</strong></p><ul><li>Serve as the primary point of contact (POC) with Regional Network Operations Centers (NOCs), CENTCOM, and NETCOM to manage, monitor, and maintain awareness of ASIs within the RCC-SWA Area of Responsibility (AOR).</li></ul><p><strong>Documentation and Standardization:</strong></p><ul><li>Provide input and updates for Site Operating Procedures (SOPs) and Work Instructions (WIs) to standardize and improve processes.</li></ul><p><strong>Account and System Management:</strong></p><ul><li>Create, modify, and delete user and computer objects within Active Directory.</li><li>Provision, modify, and delete enterprise email accounts using DISA DEPO or the Army365 account portal.</li></ul><p><strong>Service Coordination:</strong></p><ul><li>Create, modify, and coordinate ASI requests with designated organizations for theater operations.</li></ul><p><strong>Work Environment:</strong></p><ul><li>Perform effectively in a fast-paced, deadline-driven environment, ensuring smooth operational continuity and swift issue resolution.</li><li>This role demands a combination of technical expertise, attention to detail, and the ability to collaborate across multiple stakeholders to support critical theater operations.</li></ul><p>Performs other duties and assignments assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Requires an active active Secret Clearance</li><li>High School diploma or GED required.</li><li>Associate's degree in Computer Science, Management Information Systems (MIS), Information Systems (IS), Engineering, or a related field preferred.</li><li>All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li><strong>Baseline:</strong> Cisco: CCNA: Certified Network Associate - Security; CompTIA: CySA+ ce: Cybersecurity Analyst; CompTIA: Security+ ce; EC-Council: CND: Certified Network Defender; GIAC: GICSP: Industrial Cyber Security Professional; GIAC: GSEC: Security Essentials; ISC2: SSCP: Systems Security Certified Practitioner</li><li><strong>Computing Environment (CE):</strong> Cisco: CCNA: Certified Network Associate; CompTIA: Server+; Juniper: Networks Certified Internet Specialist (Any specialization); Microsoft: 365 Certified: Endpoint Administrator Associate; Microsoft: 365 Certified: Messaging Administrator Associate; Microsoft: 365 Certified: Modern Desktop Administrator Associate; Microsoft: 365 Certified: Security Administrator Associate; Microsoft: Certified: Azure Administrator Associate; Microsoft: Certified: Identity and Access Administrator Associate; Microsoft: Certified: Information Protection Administrator Associate; Microsoft: Certified: Security Operations Analyst Associate; Microsoft: MCSA: Windows 10; Microsoft: MCSA: Windows Server 2016; Red Hat: RHCSA: Certified Systems Administrator</li></ul><li>A minimum of 4 years of professional experience in roles demonstrating technical, administrative, managerial, or analytical expertise in management information systems.</li><li>Experience with a customer service-oriented company.</li><li>Academic study beyond high school (up to a bachelor s degree) in Software Engineering, Business Information Systems, or a similar discipline may substitute for up to three years of general experience.</li><li>Equivalent experience may substitute for formal education on a year-for-year basis: One year of relevant professional experience can replace one year of education if a degree is required.</li></ul>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate Quarterly Business Review scenarios — performance vs.<br> benchmark, allocation drift against IPS tolerance bands, and material fund document changes; Create rebalancing and tax-loss harvesting test cases involving cost basis, short-term vs.<br> long-term capital gains, and wash-sale rule application; Develop suitability check cases probing risk tolerance, time horizon, prohibited holdings, and concentration limits against a client's Investment Policy Statement; Construct fee-stack analysis cases: portfolio-weighted expense ratios, advisory fees, and all-in cost comparisons against category benchmarks; Document test cases clearly with verified calculations, policy citations, and correct answers.<br> What we look for This opportunity is a good fit for professionals with a background in investment management, financial advisory, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Economics, Business Administration, Accounting, Mathematics, Statistics, or any related field; 2+ years of finance, investment, accounting, or financial services experience; Current or recent experience in advisory & management or adjacent roles; Practical knowledge of portfolio performance analysis, tax-lot accounting, wash-sale rules, and Investment Policy Statement literacy; a CFA, CFP, CPWA, CIMA, or CIPM credential is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for go-getters who find joy in the fast lane. Excitement awaits ready to bring your vibrant spirit on board? Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments. We are currently seeking a M&E Executive to join our vibrant team. At Park Inn by Radisson Hotel & Apartments, we are in search of individuals who go beyond the resume those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning. As a M&E Executive with, you infuse our dynamic Sales Team with a unique blend of ambition, a results-driven approach, and a genuine passion for engaging with customers. Your leadership elevates our sales efforts, ensuring success in every interaction. Proactivity Conduct sales calls, guest visits, and hotel site inspections. Handle inquiries for meetings, conferences and social events. Prepare proposals, quotations, contracts for guests and Banquet Event Orders (BEOs) Coordinate event requirements with all hotel departments. Build and maintain strong relationships with guests and key accounts. Conduct site inspections and guest meetings. Ensure the successful planning and execution of all events. Follow up on inquiries and convert leads into confirmed business. Conduct pre-event meetings and site inspections with guests. Follow up with guests after events to obtain feedback and encourage repeat business. Maintain sales reports, forecasts, event calendars, and related documentation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in sales beneficial but not essential</li><li>Hands-on approach with a can-do work style</li><li>Commitment to delivering exceptional guest service with a passion for the hospitality industry.</li><li>Ability to find creative solutions taking ownership for duties and tasks assigned.</li><li>Personal integrity, with the ability to work in an environment that demands excellence.</li><li>Experience of working with IT systems on various platforms</li><li>Strong communication skills</li></ul><p></p></section>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Marketing Coordinator, you’re not just supporting department initiatives and office management – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support marketing initiatives: Assist with proofreading advertising copy, supporting marketing campaigns, maintaining the department calendar, and coordinating internal projects to ensure timely execution Assist with sales documentation: Help prepare booking reports, contracts, proposals, client call summaries, and loyalty point postings to support the sales process Perform daily office operations: Provide administrative support including data entry, invoice distribution, and recordkeeping to ensure efficient team operations Support special projects: Assist with coordinating departmental initiatives or ad-hoc assignments<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Corporate Travel Consultant, your primary responsibility is to provide exceptional travel services tailored to the needs of corporate clients. Your role encompasses client acquisition, relationship management, and ensuring seamless travel experiences. You will work closely with corporate clients to understand their travel requirements, manage bookings, and provide timely support. Your mission is to enhance client satisfaction, drive business growth, and ensure the highest standards of corporate travel services.</p><br><p><strong> Corporate Client Acquisition:</strong></p><ul><li><p>Identify and target corporate clients interested in travel services.</p></li><li><p>Develop and implement strategies to acquire new corporate clients.</p></li><li><p>Attend industry events, networking functions, and presentations to showcase our services.</p><br><p><strong>Client Relationship Management:</strong></p></li></ul><ul><li><p>Build and maintain strong, long-term relationships with corporate clients.</p></li><li><p>Serve as the main point of contact for clients, addressing inquiries, resolving issues, and offering</p></li></ul><p>travel assistance.</p><ul><li><p>Regularly communicate with clients to understand their changing travel needs.</p><br><p><strong>Travel Services:</strong></p></li></ul><ul><li><p>Consult with corporate clients to determine their travel requirements and preferences.</p></li><li><p>Create customized travel itineraries, including airfare, accommodation, ground transportation, and</p></li></ul><p>other services.</p><ul><li><p>Ensure compliance with corporate travel policies and budget constraints.</p><br><p><strong>Booking and Reservations:</strong></p></li></ul><ul><li><p>Handle all aspects of travel bookings, including flight reservations, hotel accommodations, car</p></li></ul><p>rentals, and other travel arrangements.</p><ul><li><p>Secure bookings efficiently and accurately, ensuring timely confirmations and seat preferences.</p><br><p><strong>Travel Support and Assistance:</strong></p></li><li><p>Provide ongoing support to corporate clients during their travels, including assistance with itinerary</p></li></ul><p>changes, rebooking, and resolving travel-related issues.</p><ul><li><p>Assist with emergency situations and coordinate alternative travel arrangements when necessary.</p><br><p><strong>Cost Management:</strong></p></li></ul><ul><li><p>Negotiate favorable rates and contracts with travel suppliers, including airlines, hotels, and car</p></li></ul><p>rental companies.</p><ul><li><p>Monitor and control travel costs to align with corporate budgets and cost-saving goals.</p><br><p><strong>Reporting and Documentation:</strong></p></li></ul><ul><li><p>Maintain accurate records of client interactions, travel bookings, and financial transactions.</p></li><li><p>Generate regular reports on travel expenditures, savings achieved, and client satisfaction.</p><br><p><strong>Compliance and Policy Adherence:</strong></p></li></ul><ul><li><p>Ensure compliance with corporate travel policies, regulations, and industry standards.</p></li><li><p>Monitor adherence to established corporate travel guidelines.</p><br><p><strong>Client Retention:</strong></p></li></ul><ul><li><p>Continuously assess client satisfaction and address any concerns promptly.</p></li><li><p>Implement strategies to retain corporate clients and encourage repeat business.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proven experience as a Corporate Travel Consultant or in a similar role within the travel industry.</p></li><li><p>In-depth knowledge of travel booking systems, airline reservations, and corporate travel policies.</p></li><li><p>Strong negotiation and communication skills.</p></li><li><p>Excellent client relationship management abilities.</p></li><li><p>Detail-oriented with the ability to handle multiple bookings simultaneously.</p></li><li><p>Proficiency in travel management software and tools.</p></li><li><p>Knowledge of cost-saving strategies and travel expense management.</p></li><li><p>Familiarity with emergency travel procedures and crisis management.</p></li><li><p>Professionalism, reliability, and a customer-focused mindset.</p></li></ul><br><p><strong>Compensation:</strong></p><br><ul><li><p>Competitive salary with performance-based incentives.</p></li></ul><p></p></section>
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<p><b>Location:</b></p><br><br>Kuwait City, Al Kuwayt, Kuwait<br><p><b>Job ID:</b></p><br><br>R0140514<br><p><b>Date Posted:</b></p><br><br>2026-08-12<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY ENGINEERING TECHNOLOGIES CO. (KSCC)<br><p><b>Profession (Job Category):</b></p><br><br>Engineering & Science<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p><span><b>The opportunity</b></span></p><br><br><br><p>Join a team that specializes in providing remote and on-site services for protection systems in transmission and distribution substations, ensuring solutions that are timely, cost-effective, and aligned with customer expectations. Our work adheres to industry-standard processes, safety protocols, and best practices—delivering reliability and excellence every step of the way.</p><br><br><br><p><span><b>How you’ll make an impact </b></span></p><br><br><ul><li><p><span><span>Driving service sales and business development activities across assigned countries and market segments (e.g., Utilities, Power Generation, Oil & Gas, EPCs, Industrial clients).</span></span></p><br><br></li><li><p><span><span>Performing relay testing, commissioning, maintenance, and troubleshooting at client substations.</span><br><span>Possess knowledge of structured programming, communication techniques, and protocols for Hitachi Energy relays and familiarity with other relays manufacturers is preferable.</span></span></p><br><br></li><li><p><span><span>Troubleshooting system protection problems and schemes effectively and understanding different protection and communication schemes and supervising the installation and commissioning of automation systems, ensuring full compliance with standards and best practices.</span></span></p><br><br></li><li><p><span><span>Demonstrate expertise in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in substations up to 400 kV voltage level.</span></span></p><br><br></li><li><p><span><span>Experience in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in power stations and refinery environments.</span></span></p><br><br></li><li><p><span><span>Training site operators in the use of works and ensure site-specific manuals and documentation are available before handover and are highly familiar with interlocking schemes and gas tripping schemes across all voltage levels from 380 V to 400 kV.</span></span></p><br><br></li><li><p><span><span>Consult with clients or their representatives to determine their needs and priorities.</span></span></p><br><br></li><li><p><span><span>Provide written procedures for switching, energization, isolation methods for testing, commissioning, and maintenance work.</span></span></p><br><br></li><li><p><span><span>Coordinate and oversee substation technicians and electricians, and serve as project manager, serve as the primary customer contact for specific projects, maintain a professional presentation when dealing with employees, clients, and suppliers and be well-versed in technical and safety precautions when working in live substations.</span></span></p><br><br></li><li><p><span><span>Possess leadership skills and the ability to lead, supervise, and assign work to the protection team and unnecessary outages while working in Brownfield substations or on any type of energized equipment and experience in troubleshooting electrical parts for various types of switchgear. </span></span></p><br><br></li><li><p><span><span>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</span></span></p><br><br></li><li><p><span><span>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</span></span></p><br><br></li></ul><br><p><span><b>Your background</b> </span></p><br><br><ul><li><p><span><span>A bachelor’s degree in electrical engineering is preferred.</span></span></p><br><br></li><li><p><span><span>Minimum 7 years of relevant experience is required.</span></span></p><br><br></li><li><p><span><span>Strong communication and interpersonal skills.</span></span></p><br><br></li><li><p><span><span>Ability to work independently and as part of a team.</span></span></p><br><br></li><li><p><span><span>Proficient in using testing and diagnostic equipment.</span></span></p><br><br></li><li><p><span><span>Ability to interpret and work from electrical drawings and schematics.</span></span></p><br><br></li><li><p><span><span>Strong organizational and time management skills.</span></span></p><br><br></li><li><p><span><span>Commitment to continuous improvement and learning.</span></span></p><br><br></li><li><p><span><span>Proficiency in both spoken & written English language is required.</span></span></p><br><br></li></ul><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Quality Assurance & Audits</b></p><p>• Develop, maintain and apply quality and hygiene checklists/standards for each site type (salon, spa, clinic, retail, café).</p><p>• Conduct scheduled and surprise quality audits across Kuwait sites, documenting findings with clear scores and evidence.</p><p>• Track audit results over time, identify recurring issues, and drive corrective and preventive actions with site managers.</p><p>• Ensure compliance with health, hygiene and safety requirements, including Baladiya (municipality) and Ministry of Health standards where applicable.</p><p>• Report quality performance and trends to the CPCSO, flagging risks and improvement areas.</p><p><b>Housekeeping Operations</b></p><p>• Supervise and coordinate housekeeping staff and cleaning schedules across all Kuwait sites to ensure consistent daily readiness.</p><p>• Set cleaning routines, standards and turnaround expectations for treatment rooms, floors, common areas and back-of-house.</p><p>• Manage housekeeping supplies, consumables and cleaning materials – monitoring stock, usage and cost control.</p><p>• Oversee vendor and contracted cleaning services (where used), ensuring service levels are met.</p><p>• Respond to urgent cleanliness or facility-readiness issues, coordinating quick resolution.</p><p><b>Team Leadership</b></p><p>• Lead, schedule and support housekeeping staff, including training on standards, hygiene protocols and safe handling of materials.</p><p>• Monitor attendance, performance and conduct of housekeeping team members, escalating issues to People & Culture as needed.</p><p>• Foster a culture of pride, accountability and consistency across housekeeping teams.</p><p><b>Coordination & Reporting</b></p><p>• Partner with site managers, operations and P&C to align quality and housekeeping standards with business needs.</p><p>• Maintain accurate records of audits, corrective actions, staffing and supplies.</p><p>• Contribute quality and housekeeping inputs to QFM and executive reporting cycles.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Diploma or degree in Hospitality, Facilities Management, Quality Management, or a related field (or equivalent experience).</p><p>• 4+ years of experience in housekeeping, quality assurance or facilities, including at least 2 years in a supervisory / team-lead capacity.</p><p>• Experience in hospitality, beauty, spa, healthcare or premium retail environments strongly preferred.</p><p>• Familiarity with hygiene, health & safety and municipality/MOH standards in Kuwait.</p><p>• Working knowledge of quality audit methods, checklists and corrective-action tracking.</p><p>• English required; Arabic an advantage. Comfortable travelling between multiple Kuwait sites.</p></div>
<h2 class="h5">Job description</h2>
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<p><b>Role Statement :</b></p><p>To lead and manage all GMC retail sales operations, including new vehicle sales, used and certified vehicle sales, vehicle warehouse operations, vehicle administration activities, and new vehicle delivery functions, ensuring achievement of approved sales, profitability, customer satisfaction, inventory management, and business growth objectives. The position is responsible for driving retail sales performance, maximizing profitability, optimizing inventory utilization, enhancing customer experience, ensuring effective utilization of the Kerridge Drive system, supporting the sale of valueadded products and services, maintaining compliance with General Motors standards, and providing strategic leadership to support sustainable business growth and operational excellence. </p><p><b>Principal Responsibilities:</b></p><p>• Sales Performance & Profitability </p><p>1. Develop and implement retail sales strategies, business plans, and operational initiatives to achieve approved new vehicle sales volume, revenue, gross profit, market share, and profitability targets. </p><p>2. Direct and oversee showroom sales operations to ensure achievement of approved sales targets, effective customer engagement, and compliance with company and General Motors retail sales standards. </p><p>3. Oversee used and certified vehicle operations, including vehicle acquisition, trade-in evaluation, pricing, reconditioning, inventory management, stock rotation, disposal activities, and profitability performance. </p><p>4. Monitor and support the achievement of General Motors accessories, warranty extension, AAA membership, and related value-added product sales targets by coordinating with Sales, Parts, and related departments to maximize penetration, customer value, and profitability. • Inventory Management & Vehicle Availability </p><p>5. Oversee vehicle warehouse operations and coordinate with Vehicle Ordering & Administration to ensure optimal vehicle mix, stock availability, vehicle readiness, inventory aging control, stock accuracy, and timely allocation of vehicles to support retail sales objectives. </p><p>6. Monitor inventory performance and implement corrective actions to improve stock rotation, reduce aged inventory, and support profitability objectives. • Customer Experience & Vehicle Delivery </p><p>7. Ensure achievement of customer satisfaction and Net Promoter Score (NPS) objectives through effective management of the sales and vehicle delivery experience. </p><p>8. Coordinate with the CRM Department to review customer feedback, Net Promoter Score (NPS) results, customer satisfaction trends, complaint analysis, and customer experience initiatives, and implement corrective actions to continuously improve retail sales performance and customer satisfaction.</p><p>9. Oversee the New Vehicle Delivery (NVD) function through the Assistant Manager – NVD to ensure vehicles are delivered accurately, completely, and within approved timelines, and in accordance with established delivery standards and customer experience requirements. </p><p>10. Oversee vehicle administration, traffic processing, sales administration, and retail sales support activities to ensure timely completion of vehicle registration, documentation, invoicing coordination, delivery requirements, and compliance with company procedures. </p><p>11. Ensure customer complaints and service concerns relating to retail sales and vehicle delivery are investigated and resolved in a timely and professional manner. </p><p><b>• Cross-Functional Coordination </b></p><p>12. Coordinate with the Service Department regarding used vehicle inspections, reconditioning requirements, technical evaluations, and tire replacement requirements for new and used vehicle inventory. </p><p>13. Coordinate with Fleet Sales, Marketing, Finance, Parts, and other internal departments to support retail sales performance, customer satisfaction, inventory optimization, and business growth initiatives. </p><p><b>• Financial & Business Management </b></p><p>14. Prepare, manage, and monitor the Retail Sales Department budget, operating expenses, and business performance to ensure achievement of approved financial objectives. </p><p>15. Review retail sales pricing strategies, promotional campaigns, and commercial initiatives to maximize profitability and market competitiveness. </p><p>16. Review departmental financial and operational reports and implement corrective actions where required to improve business performance. </p><p><b>• Principal (GM) Compliance & Standards</b> </p><p>17. Ensure compliance with General Motors standards, programs, training requirements, certifications, reporting obligations, incentive programs, and retail operating guidelines. </p><p>18. Maintain effective working relationships with General Motors representatives and participate in principal reviews, business planning activities, performance evaluations, and implementation of principal initiatives. </p><p><b>• Reporting & Performance Monitoring</b> </p><p>19. Ensure effective utilization, accuracy, and compliance of the Kerridge Drive system within Retail Sales operations, and coordinate with the IT Department regarding system enhancements, reporting requirements, user access, process improvements, and operational support. </p><p>20. Review and submit accurate operational, sales, inventory, customer satisfaction, and financial reports to management and General Motors within established timelines. </p><p>21. Monitor departmental performance indicators and recommend actions to improve operational effectiveness and business results. </p><p><b>• Leadership & People Management</b> </p><p>22. Lead, coach, develop, and evaluate subordinate managers and employees to ensure high levels of performance and engagement. </p><p>23. Ensure manpower requirements, succession planning, employee development, workforce capability building, and organizational capability within the Retail Sales Department are aligned with current and future business requirements. </p><p>•<b> Continuous Improvement</b> </p><p>24. Identify and implement operational improvements to enhance sales productivity, inventory utilization, vehicle delivery efficiency, customer experience, and profitability. </p><p>•<b> Compliance and Other Duties </b></p><p>25. Ensure compliance with delegated authorities, internal controls, legal requirements, and ethical business practices. </p><p>26. Work according to established policies and professional standards. </p><p>27. Comply with all operational, audit and regulatory compliance/AML (if applicable) policies and procedures. </p><p>28. Comply with Health, Safety and Environmental policies and procedures to maintain safe working environment. </p><p>29. Perform other related duties as assigned and undertake additional duties if required as part of the job role. </p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Academic Qualification: </b>Bachelor's Degree in Business Administration, Marketing, Management, or a related field. </p><p><b>Professional Certifications: </b>Automotive sales, leadership, customer experience, or management-related professional certifications are preferred. </p><p><b>Work Experience: </b></p><p>• Minimum 12 years of experience in automotive sales operations. </p><p>• Minimum 7 years in a senior management role within automotive retail sales.</p><p>• Experience dealing with automotive principals/OEMs and retail sales operations. </p><p>• Experience in budget management, inventory planning, customer experience, and team leadership. </p><p><br></p><p><b>Health, Safety & Environmental Requirements:</b></p><p><b> </b>Comply with all applicable Health, Safety and Environmental (HSE) policies, procedures, and guidelines and promote a safe working environment. </p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>What you will do</b></p><p>Let s do this. Let s change the world. In this vital role you will serve as the primary interface and field-based guide in Kuwait, collaborating with external medical collaborators to ensure data dissemination and generation across the Upper Gulf, in close partnership with other field-based Amgen functions:</p><ul><li>Interact regularly with healthcare decision makers to communicate and advance the scientific platform, as aligned with Amgen s company goals and objectives</li><li>Lead cardiovascular metabolic medical affairs activities in Kuwait along defined local Medical Brand strategies</li><li>Communicate sophisticated innovative technical information and research concepts to healthcare decision makers</li><li>Identify and train members of Amgen s speaker bureau and ensure they are updated on new data</li><li>Provide clinical and economic value information to payers and formulary decision makers</li><li>Consolidate and communicate trends, market insights, and unmet needs identified in the field to internal stakeholders</li><li>Positively impact external perceptions and knowledge regarding company and company products</li><li>Maintain and demonstrate comprehensive and in-depth scientific TA Related knowledge when implementing assigned tactics</li><li>Ensure operational excellence by sharing best practices, takeaways including entrepreneurial and innovative ideas</li><li>Develop, implement and supervise the implementation of OL's scientific engagement plans</li><li>Act as a resource, liaison and facilitator for Investigator-sponsored trials and investigators, and support Amgen sponsored research</li><li>Coordinate with Clinical Development and Clinical Operations in providing field support for research studies and assist in the selection of clinical study sites</li><li>Provide training to HCPs (i.e. contracted speakers)</li><li>Identify and interact with influential members of the TA Medical community (HCPs/OLs) and other healthcare collaborators (public and private care organizations, patient groups) within Kuwait</li><li>Report Scientific interactions on ALIGN reporting system, ensure accurate tiering and OL profiling in Alignment with the MSL manager</li><li>Ensure accurate OL coverage, frequency of scientific interactions, proper balance between assigned scientific platforms and time on the field in alignment with the MSL manager</li><li>Represent company at Medical Education events, programs, meetings, congresses</li><li>Partner with external and internal collaborators to develop innovative solutions to improve patient care</li></ul><p>Win</p><p>What we expect of you</p><p>We are all different, yet we all use our unique contributions to serve patients. The Medical Science Liaison-CW professional we seek is an ambitious teammate with these qualifications.</p><p>Basic Qualifications:</p><ul><li>Proven experience in the pharmaceutical industry (Clinical Development / Medical Affairs/Clinical operations/Commercial operations)</li><li>Proven experience as medical sciences liaison pharmaceutical/biotech industry or in the Therapeutic Area</li><li>Experience in Cardiometabolic.</li><li>Preferred experience with OLs of the following specialties: Cardiology, Internal Medicine, Endocrinology</li><li>Advanced Clinical/Science Degree (e.g. MD, PhD) that provides knowledge of theories, principles and concepts within a relevant field</li><li>Advanced knowledge in Medical Education and Qualitative/Quantitative Research standards and reporting</li><li>Moderate to advanced knowledge in Medical Writing</li><li>Digital proficiency</li><li>Proficient in English and local languages</li><li>Meeting visa requirements to work in Kuwait</li></ul><p>Preferred Qualifications:</p><ul><li>Scientific expertise in the previously mentioned therapeutic area, related products, disease state, and interested in latest discoveries</li><li>Has solid understanding of their country s local health care system and decision-making, stays on top of changes</li><li>Demonstrates strong project management</li><li>Strong presentation skills (presential and virtually)</li><li>Advanced knowledge in Biostatistics and Epidemiology</li><li>Knowledge of regulatory, drug safety and clinical drug development</li></ul><p>Thrive</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in the pharmaceutical industry (Clinical Development / Medical Affairs/Clinical operations/Commercial operations)</li><li>Proven experience as medical sciences liaison pharmaceutical/biotech industry or in the Therapeutic Area</li><li>Experience in Cardiometabolic.</li><li>Preferred experience with OLs of the following specialties: Cardiology, Internal Medicine, Endocrinology</li><li>Advanced Clinical/Science Degree (e.g. MD, PhD) that provides knowledge of theories, principles and concepts within a relevant field</li><li>Advanced knowledge in Medical Education and Qualitative/Quantitative Research standards and reporting</li><li>Moderate to advanced knowledge in Medical Writing</li><li>Digital proficiency</li><li>Proficient in English and local languages</li><li>Meeting visa requirements to work in Kuwait</li><li>Scientific expertise in the previously mentioned therapeutic area, related products, disease state, and interested in latest discoveries</li><li>Has solid understanding of their country s local health care system and decision-making, stays on top of changes</li><li>Demonstrates strong project management</li><li>Strong presentation skills (presential and virtually)</li><li>Advanced knowledge in Biostatistics and Epidemiology</li><li>Knowledge of regulatory, drug safety and clinical drug development</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span>Position: </span><span>Director, Office of Faculty Affairs (OFA)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty.</p><br> <p>The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching & Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities.</p><br> <p>The Office complements—but does not replace—the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness.</p><br> <p><span>The Office carries four interconnected institutional mandates:</span></p><br>
<p><span>1. Faculty Success & Engagement</span></p><br>
<p>Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support.</p><br> <p><span>2. Academic Career Development & Recognition</span></p><br>
<p>Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth.</p><br> <p><span>3. Academic Policies & Shared Governance</span></p><br>
<p>Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development.</p><br> <p><span>4. Institutional Excellence & Faculty Effectiveness</span></p><br>
<p>Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission.</p><br> <p><span>Scope of Work</span></p><br>
<p>The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance.</p><br> <p>The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission.</p><br> <p>The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities.</p><br> <p>This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Success and Academic Engagement</span></p><br>
<ul>
<li>Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle.</li>
<li>Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty.</li>
<li>Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching & Learning.</li>
<li>Promote interdisciplinary collaboration among faculty across schools.</li>
<li>Develop programmes supporting faculty engagement and institutional belonging.</li>
<li>Coordinate faculty networking events, retreats, academic forums, and engagement initiatives.</li>
<li>Support faculty wellbeing through collaboration with relevant institutional offices.</li>
<li>Facilitate communication between Academic Affairs and faculty.</li>
<li>Serve as an accessible resource for faculty seeking guidance on academic policies and procedures.</li>
<li>Promote an inclusive, respectful, and collaborative academic culture.</li>
<li>Coordinate faculty recognition and appreciation initiatives.</li>
<li>Support retention of high-performing faculty through engagement initiatives.</li>
<li>Develop institutional faculty engagement and satisfaction surveys.</li>
<li>Analyse institutional trends affecting faculty wellbeing and engagement.</li>
<li>Coordinate faculty leadership retreats.</li>
<li>Coordinate communities of academic practice.</li>
<li>Support international faculty transition and integration.</li>
<li>Develop faculty wellbeing initiatives.</li>
<li>Promote cross-school collaboration.</li>
<li>Coordinate annual faculty engagement programmes.</li>
</ul> <p><span>2. Academic Policies and Faculty Governance</span></p><br>
<ul>
<li>Develop, maintain, and periodically review faculty-related academic policies.</li>
<li>Maintain the AIU Faculty Handbook.</li>
<li>Coordinate policy implementation across all schools.</li>
<li>Ensure consistent interpretation and application of faculty academic policies.</li>
<li>Support Faculty Council operations.</li>
<li>Coordinate faculty committee appointments.</li>
<li>Support elections to Faculty Council and other academic committees.</li>
<li>Promote shared governance across Academic Affairs.</li>
<li>Develop policy guidance documents.</li>
<li>Advise Deans and Department Chairs on policy interpretation.</li>
<li>Coordinate institutional consultation during policy development.</li>
<li>Benchmark policies against international best practice.</li>
<li>Review governance structures to ensure effectiveness.</li>
<li>Promote faculty participation in institutional decision-making.</li>
<li>Maintain the institutional Faculty Policy Repository.</li>
<li>Coordinate annual review of the Faculty Handbook.</li>
<li>Develop faculty policy guidance notes.</li>
<li>Support Faculty Council strategic planning.</li>
<li>Coordinate faculty consultations during policy revisions.</li>
</ul> <p><span>3. Faculty Career Development and Academic Progression</span></p><br>
<ul>
<li>Coordinate institutional promotion processes.</li>
<li>Coordinate academic rank assignment and review.</li>
<li>Coordinate promotion committees.</li>
<li>Develop guidance relating to promotion expectations.</li>
<li>Coordinate academic leadership development programmes.</li>
<li>Identify emerging academic leaders.</li>
<li>Support succession planning.</li>
<li>Coordinate sabbatical recommendations.</li>
<li>Coordinate research leave recommendations.</li>
<li>Coordinate distinguished appointments.</li>
<li>Coordinate emeritus appointments.</li>
<li>Coordinate visiting scholar appointments.</li>
<li>Promote continuous academic career development.</li>
<li>Monitor institutional promotion outcomes.</li>
<li>Benchmark promotion practices internationally.</li>
<li>Develop institutional leadership development pathways.</li>
<li>Coordinate Department Chair orientation.</li>
<li>Support Associate Dean leadership development.</li>
<li>Monitor promotion success rates.</li>
<li>Support faculty preparing promotion portfolios.</li>
</ul> <p><span>4. </span><span>Faculty Academic Excellence</span></p><br>
<ul>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development priorities.</li>
<li>Identify institutional faculty development needs.</li>
<li>Promote excellence in teaching, scholarship, and service.</li>
<li>Encourage interdisciplinary collaboration.</li>
<li>Promote international academic engagement.</li>
<li>Coordinate academic recognition programmes.</li>
<li>Promote faculty awards.</li>
<li>Encourage innovation in academic practice.</li>
<li>Support leadership development.</li>
<li>Monitor institutional trends affecting faculty success.</li>
<li>Coordinate institutional teaching awards jointly with the Centre for Teaching & Learning.</li>
<li>Promote participation in professional associations.</li>
<li>Encourage educational innovation.</li>
<li>Promote academic leadership development.</li>
<li>Support institutional academic excellence initiatives.</li>
</ul> <p><span>5. Faculty Recognition and Community Building</span></p><br>
<ul>
<li>Coordinate annual faculty awards.</li>
<li>Develop recognition programmes.</li>
<li>Celebrate faculty achievements.</li>
<li>Coordinate promotion celebrations.</li>
<li>Publicise faculty accomplishments.</li>
<li>Support faculty appreciation events.</li>
<li>Strengthen institutional culture.</li>
<li>Foster collegiality.</li>
<li>Promote faculty engagement.</li>
<li>Encourage cross-school collaboration.</li>
</ul> <p><span>6. Strategic Leadership and Institutional Partnerships</span></p><br>
<ul>
<li>Advise the VPAA on institutional faculty matters.</li>
<li>Collaborate with Human Resources regarding recruitment planning, appointments, onboarding, contracts, and employment-related matters.</li>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development.</li>
<li>Collaborate with Graduate Studies regarding graduate supervision and postgraduate faculty support.</li>
<li>Collaborate with the Office of Research regarding research development initiatives.</li>
<li>Collaborate with the Registrar regarding workload information and academic records.</li>
<li>Collaborate with Quality Assurance and the Accreditation Liaison Officer regarding accreditation evidence.</li>
<li>Represent AIU externally in matters relating to faculty affairs.</li>
<li>Support institutional strategic planning.</li>
<li>Lead special projects assigned by the VPAA.</li>
<li>Prepare annual reports on faculty affairs.</li>
<li>Develop KPIs measuring faculty success and institutional effectiveness.</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li>
<li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above.</li>
<li>Associate Professor or Professor preferred.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li>
<li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li>
<li>Experience developing and implementing faculty-related academic policies and procedures.</li>
<li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li>
<li>Human Resources, and senior administrators.</li>
<li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li>
<li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li>
<li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li>
</ul> <p><span>Technical and Professional Knowledge</span></p><br>
<ul>
<li>Comprehensive understanding of faculty affairs administration in higher education.</li>
<li>Knowledge of academic governance principles and shared governance models.</li>
<li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li>
<li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li>
<li>Understanding of faculty workload models and academic staffing principles.</li>
<li>Knowledge of faculty lifecycle management from an academic perspective.</li>
<li>Familiarity with faculty information systems and institutional reporting.</li>
<li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li>
<li>Understanding of higher education policy development and institutional governance.</li>
<li>Familiarity with American-model higher education systems is highly desirable.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li>
<li>Exceptional interpersonal, communication, and relationship-building skills.</li>
<li>Strong diplomacy and conflict resolution skills.</li>
<li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li>
<li>Excellent organisational, analytical, and project management abilities.</li>
<li>Ability to facilitate collaboration across multiple academic and administrative units.</li>
<li>Commitment to shared governance, transparency, fairness, and collegiality.</li>
<li>Ability to balance institutional priorities with faculty interests.</li>
<li>Excellent written communication skills, including policy writing and report preparation.</li>
<li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li>
<li>Commitment to continuous improvement and evidence-based decision-making.</li>
<li>Cultural awareness and ability to work effectively within an international university environment.</li>
<li>High ethical standards, sound judgement, and professional integrity.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li>
<li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li>
<li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li>
<li>Experience working within an American-model university.</li>
<li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li>
<li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li>
<li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li>
<li>Evidence of scholarly achievement and active engagement in higher education leadership.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<p>1. A current curriculum vitae.</p><br>
<p>2. A cover letter (maximum three pages) addressing the following questions:</p><br>
<ul>
<li>Describe your philosophy of faculty success and explain how an Office of Faculty Affairs contributes to institutional excellence.</li>
<li>Describe an initiative you have led that strengthened faculty engagement, academic governance, mentoring, promotion, or faculty development.</li>
<li>How would you establish a collaborative relationship between the Office of Faculty Affairs, Human Resources, the Centre for Teaching & Learning, the Office of Graduate Studies, and the Deans to support faculty throughout their academic careers?</li>
</ul>
<p>3. A statement of leadership philosophy (maximum one page) describing your approach to shared governance, faculty engagement, and academic leadership.</p><br>
<p>4. Contact details for three professional referees, including at least two senior academic leaders familiar with your work in academic administration or faculty affairs.</p><br>
<p>The selection process will include a structured interview with the Vice President for Academic Affairs and a presentation outlining the candidate's vision for establishing a high-performing Office of Faculty Affairs that supports AIU's RISE Strategy, institutional effectiveness, and WSCUC accreditation.</p><br> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to com</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: </span><span>Director of Office of Strategy, Institutional Performance & Emerging Technology</span><br></p><br>
<p><span>Classification:</span> Director Level</p><br>
<p><span>Reports To:</span> President</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>A strategy without execution discipline is a wish list. The Office of Strategy, Institutional Performance & Emerging Technology exists to ensure that AIU's ambitions documented in the RISE Strategy, approved by the Board of Trustees, and communicated to every stakeholder are operationalized, tracked, adjusted when evidence demands it, and delivered on time. The Director of this office is the President's closest strategic partner and AIU's institutional accountability mechanism.</p><br>
<p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The <span>Office of Strategy, Institutional Performance & Emerging Technology</span> operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><br>
<ol>
<li><span>Strategy & Institutional Performance:</span> Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</li>
<li>Emergent Technology Intelligence: <br>Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</li>
<li><span>Strategic Project Alignment:</span> Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</li>
</ol> <p><span>Scope of Work</span></p><br>
<p>The Director, Office of Strategy, Institutional Performance & Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><br> <p><span>Key Responsibilities</span></p><br> <p>1. RISE Strategy Execution and Balanced Scorecard Management</p><br>
<ul>
<li>Own the AIU RISE Strategy 2026–2030 execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li>
<li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li>
<li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li>
<li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li>
<li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li>
<li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit & Risk Committee quarterly</li>
<li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li>
</ul> <p>2. Emergent Technology Intelligence and Innovation Piloting</p><br>
<ul>
<li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li>
<li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li>
<li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li>
<li>Develop and maintain AIU's Emergent Technology Watchlist a living document tracking technologies at horizon, early adoption, and evaluation stages updated quarterly and shared with Deans and VPs to inform curriculum development, research direction, and administrative investment decisions</li>
<li>Represent AIU in GCC and international higher education technology forums building relationships with peer institutions, technology providers, and research networks that provide early access to innovation relevant to AIU's strategic priorities</li>
<li>Evaluate all significant unsolicited technology proposals received by the President's Office providing structured, evidence-based assessments that enable the President to make informed decisions quickly without technical bias</li>
</ul> <p>3. Strategic Project Alignment and Executive Reporting</p><br>
<ul>
<li>Coordinate with the existing PMO / Special Projects structure to monitor the strategic alignment of major institutional projects and provide updates to the President as required.</li>
<li>Review executive project portfolio reports prepared by the PMO / Special Projects structure, assessing strategic alignment, institutional risks, and matters requiring Presidential attention.</li>
<li>Monitor strategically significant cross-functional projects designated by the President, ensuring alignment with institutional priorities and escalating strategic issues requiring executive attention.</li>
<li>Coordinate with the Accreditation Liaison Officer (ALO) and the PMO / Special Projects structure to monitor accreditation-related project milestones (eligibility application, self-study, SAV1, SAV2), highlighting strategic risks and providing executive updates when timelines are at risk.</li>
<li>Support Deans and VPs in applying project management discipline to their own portfolio of strategic initiatives providing coaching, templates, and periodic portfolio reviews rather than doing the project management for them.</li>
<li>Coordinate the AIU Strategic Projects Review by consolidating strategic project updates from the PMO / Special Projects structure, facilitating executive discussion, and preparing concise, action-oriented summaries for the President.</li>
<li>Coordinate with internal project sponsors and external consultants on strategic initiatives as required, ensuring the President receives timely updates on key deliverables, risks, and institutional implications.</li>
</ul> <p>4. Presidential Advisory and Institutional Intelligence</p><br>
<ul>
<li>Serve as the President's primary strategic advisor on institutional performance providing candid, evidence-based assessments of where AIU is ahead of plan, where it is behind, and what the President needs to decide or direct to keep the institution on track</li>
<li>Prepare and curate the President's institutional intelligence package a regular briefing document synthesising strategic performance data, competitive intelligence on peer institutions, accreditation progress, and emerging risks enabling the President to lead from a position of current, verified information</li>
<li>Draft the President's strategic communications including the annual state-of-institution address, Board Chair correspondence on strategic matters, and institutional strategy updates to faculty, staff, and the Kuwait higher education community</li>
<li>Coordinate the Senior Leadership Team agenda and strategic discussion calendar ensuring that the President's leadership team spends its meeting time on decisions, not on status updates that could be communicated in writing</li>
<li>Represent the President at external meetings, conferences, and stakeholder engagements on strategic matters when delegated and provide detailed briefings and follow-up when representing AIU externally</li>
<li>Maintain AIU's institutional memory on strategic decisions documenting the reasoning behind major institutional choices so that future leadership teams understand not just what was decided but why, enabling continuity through leadership transitions</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field.</li>
<li>Candidates with strong GCC higher education strategic planning experience are strongly considered.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li>
<li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li>
<li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li>
<li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li>
<li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li>
<li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li>
</ul> <p><span>Technical and Analytical Knowledge</span></p><br>
<ul>
<li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning & growth) and its application in a higher education context.</li>
<li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li>
<li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li>
<li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li>
<li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li>
<li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li>
<li>Strategic patience combined with operational awareness—the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li>
<li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li>
<li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li>
<li>Experience with a university’s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li>
<li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li>
<li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li>
<li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae</li>
<li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe the most significant strategic planning or institutional performance management system you personally built or led in a GCC university — what was the starting state, what did you build, and how did leadership use it to make better decisions? (2) Describe a major institutional strategic initiative that you supported through executive reporting, performance management, or strategic advisory work. How did your analysis influence executive decision-making? (3) How would you approach the first 90 days in this role at AIU what would you learn, what would you establish, and what would you avoid doing too early?</li>
<li>A one-page strategy diagnostic framework not a business plan, but a sample of how you would structure a quarterly strategy review for the President: what data would you present, in what format, and how would you frame the President's decision-making agenda</li>
<li>Contact details for three professional referees at least two of whom can speak to your strategic planning or PMO leadership work, and at least one of whom is a university President, Provost, or equivalent executive you reported to or directly supported</li>
</ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the President and a strategy presentation exercise candidates are given AIU's RISE Strategy KPI framework and asked to present a hypothetical Q2 strategy review to the President and two VPs. This exercise is the most reliable test of whether a candidate can do this job.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the digital future of Kuwaiti higher education.</span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Director, Office of Faculty Affairs (OFA) Classification: Director Level Reports To: Vice President for Academic Affairs About The American International University American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction. For more information, visit: www.aiu.edu.kw Department Profile The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty. The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching & Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities. The Office complements but does not replace the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness. The Office carries four interconnected institutional mandates: 1. Faculty Success & Engagement Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support. 2. Academic Career Development & Recognition Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth. 3. Academic Policies & Shared Governance Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development. 4. Institutional Excellence & Faculty Effectiveness Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission. Scope of Work The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance. The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission. The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities. This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities. Key Responsibilities 1. Faculty Success and Academic Engagement Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle. Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty. Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching & Learning. Promote interdisciplinary collaboration among faculty across schools. Develop programmes supporting faculty engagement and institutional belonging. Coordinate faculty networking events, retreats, academic forums, and engagement initiatives. Support faculty wellbeing through collaboration with relevant institutional offices. Facilitate communication between Academic Affairs and faculty. Serve as an accessible resource for faculty seeking guidance on academic policies and procedures. Promote an inclusive, respectful, and collaborative academic culture. Coordinate faculty recognition and appreciation initiatives. Support retention of high-performing faculty through engagement initiatives. Develop institutional faculty engagement and satisfaction surveys.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><ul><li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li><li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above. Associate Professor or Professor preferred.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li><li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li><li>Experience developing and implementing faculty-related academic policies and procedures.</li><li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li><li>Human Resources, and senior administrators.</li><li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li><li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li><li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li></ul><p><strong>Technical and Professional Knowledge</strong></p><ul><li>Comprehensive understanding of faculty affairs administration in higher education.</li><li>Knowledge of academic governance principles and shared governance models.</li><li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li><li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li><li>Understanding of faculty workload models and academic staffing principles.</li><li>Knowledge of faculty lifecycle management from an academic perspective.</li><li>Familiarity with faculty information systems and institutional reporting.</li><li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li><li>Understanding of higher education policy development and institutional governance.</li><li>Familiarity with American-model higher education systems is highly desirable.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li><li>Exceptional interpersonal, communication, and relationship-building skills.</li><li>Strong diplomacy and conflict resolution skills.</li><li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li><li>Excellent organisational, analytical, and project management abilities.</li><li>Ability to facilitate collaboration across multiple academic and administrative units.</li><li>Commitment to shared governance, transparency, fairness, and collegiality.</li><li>Ability to balance institutional priorities with faculty interests.</li><li>Excellent written communication skills, including policy writing and report preparation.</li><li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li><li>Commitment to continuous improvement and evidence-based decision-making.</li><li>Cultural awareness and ability to work effectively within an international university environment.</li><li>High ethical standards, sound judgement, and professional integrity.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li><li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li><li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li><li>Experience working within an American-model university.</li><li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li><li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li><li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li><li>Evidence of scholarly achievement and active engagement in higher education leadership.</li></ul><p></p></section>