Area Manager Jobs in Kuwait
1629 Jobs Found
DHL
Kuwait - Al Farwaniyah
<div ><p ><strong><span ></span></strong></p><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><p ><span >This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><p ><strong><span ></span></strong></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p ><strong><span >Service:</span></strong></p><ul><li><span >To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span >To ensure regional and global service standards are met or exceeded.</span></li></ul><p ><span ></span></p><p ><strong><span >Customer Relations:</span></strong></p><ul><li><span >To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span >To be sensitive to emerging customers and market requirements.</span></li><li><span >To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><p ><span ></span></p><p ><strong><span >Representation:</span></strong></p><p class="MsoListParagraph" ></p><ul><li><span >To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Performance & Result</span></strong></p><p ></p><ul><li><span >To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><p ><span ></span></p><p ><strong><span >Direction & Leadership:</span></strong></p><ul><li><span >Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span >To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span >To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span >To regularly and actively chair the Senior Management Team.</span></li></ul><p ><span ></span></p><p ><strong><span >Group Participation:</span></strong></p><ul><li><span >To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span >To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span >To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><p ><span ></span></p><p ><strong><span >Commercial:</span></strong></p><ul><li><span >To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span >To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span >To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span >To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><p ><span ></span></p><p ><strong><span >Operations:</span></strong></p><ul><li><span >To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span >To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span >To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><p ><span ></span></p><p ><strong><span >Information Services:</span></strong></p><p ></p><ul><li><span >To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p ><strong><span >Human Resources:</span></strong></p><ul><li><span >To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span >To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span >To implement and drive regional and local recognition and reward programs.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Planning:</span></strong></p><ul><li><span >To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span >To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><p ><span ></span></p><p ><strong><span >Financial Management:</span></strong></p><ul><li><span >To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span >To set, review, and implement capital and revenue budgets.</span></li><li><span >To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span >To improve liquidity through good capital and debtor management</span></li></ul><p ><span ></span></p><p ><strong><span >Change Management:</span></strong></p><ul><li><span >To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span >To drive and implement local integration (Note significant project may take a few years)</span></li></ul><p ><span ></span></p><p ><strong><span >Administration:</span></strong></p><p ></p><ul><li><span >To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><p ><span ></span></p><p ><strong><span >Organization Climate:</span></strong></p><ul><li><span >To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span >To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span >Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><p ><span ></span></p><p ><strong><span >People Management:</span></strong></p><ul><li><span >Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span >Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span >Develop team spirit and multitasking capabilities within the team.</span></li><li><span >Plan, organize and direct an efficient and effective function.</span></li><li><span >Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span >Responsible for complying with talent management and performance process.</span></li><li><span >Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span >Good knowledge of Kuwait Market.</span></li><li><span >Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span >High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span >Languages: high level of proficiency in </span><span >Arabic and English.</span></li><li><span >Highly proficient communication skills, spoken and written.</span></li><li><span >Solid background in the Air Express or Logistics industry.</span></li><li><span >Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span >Negotiation experience.</span></li><li><span >Presentation skills.</span></li><li><span >Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span >Ability and willingness to travel.</span></li><li><span >Experience in managing significant change programs and working within a matrix environment.</span></li><li><span >Experience of networking among local businesses, government and community leaders.</span></li><li><span >International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><p ><span ></span></p><p ><span ></span></p><p ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div></div><br><br>
Confidential
Kuwait - Capital Governorate (Kuwait)
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Construction Manager provides on-site administrative, technical management, and leadership for the design and contract compliance, and construction of large multi-million-dollar Government funded construction project at a specified project site. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract.) Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule. Ensures construction adheres to construction specifications. Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc. Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required. Logs, references, distributes, and files all related correspondence, drawings, and documents. Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned). Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and SOPs for security, safety, environmental controls, hazardous materials and underground utilities. Visits construction sites and submits required construction reports to monitor progress against schedule/timelines. Cooperates with visiting Government and DI personnel conducting official inspection visits and surveys and participate in their briefing or orientation. Provides leadership, mentoring, and professional development to assigned staff. Manages the work of teams to procure and construct work. Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion. Attends meetings as required including design and construction reviews and construction kickoff meetings. Performs other qualified duties as assigned. Knowledge & Skills Knowledge of cost controls, contractual and project management of international construction projects. Shall also be versed in the International Building Code, NFPA Fire Codes and the NEC in addition to general construction practices. Knowledge of construction materials, processes, techniques, and methods. Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations. Knowledge of Service Contract Act and Truth in Negotiations Act. Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract. Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA). Knowledge of accounting practices including DynCorp s disclosed accounting practices. Effective leadership and interpersonal skills. Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps forward operating bases, and major civil projects. Excellent communication and organizational skills are essential. Able to use Project and Construction Management planning and reporting tools such as Microsoft Project and Primavera. Experience & Education HS diploma or equivalent Bachelor s degree in engineering, construction technology, or construction management (preferred). Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance. Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience. Experience with mechanical projects (HVAC, plumbing) and electrical projects. Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification. Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices. Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities. An EIT or Professional Certification/Project Management Certification is desired. Additional knowledge/skills may be required by contract or assignment. Physical Requirements/Working Environment Works in a normal office environment with controlled temperature and lighting conditions. May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure. OTHER RESPONSIBILITIES Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>HS diploma or equivalent Bachelor s degree in engineering, construction technology, or construction management (preferred). Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance. Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience. Experience with mechanical projects (HVAC, plumbing) and electrical projects. Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification. Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices. Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities. An EIT or Professional Certification/Project Management Certification is desired. Additional knowledge/skills may be required by contract or assignment.</p><p></p></section>
Confidential
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
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<p><b>Role Statement :</b></p><p>To lead and manage all GMC retail sales operations, including new vehicle sales, used and certified vehicle sales, vehicle warehouse operations, vehicle administration activities, and new vehicle delivery functions, ensuring achievement of approved sales, profitability, customer satisfaction, inventory management, and business growth objectives. The position is responsible for driving retail sales performance, maximizing profitability, optimizing inventory utilization, enhancing customer experience, ensuring effective utilization of the Kerridge Drive system, supporting the sale of valueadded products and services, maintaining compliance with General Motors standards, and providing strategic leadership to support sustainable business growth and operational excellence. </p><p><b>Principal Responsibilities:</b></p><p>• Sales Performance & Profitability </p><p>1. Develop and implement retail sales strategies, business plans, and operational initiatives to achieve approved new vehicle sales volume, revenue, gross profit, market share, and profitability targets. </p><p>2. Direct and oversee showroom sales operations to ensure achievement of approved sales targets, effective customer engagement, and compliance with company and General Motors retail sales standards. </p><p>3. Oversee used and certified vehicle operations, including vehicle acquisition, trade-in evaluation, pricing, reconditioning, inventory management, stock rotation, disposal activities, and profitability performance. </p><p>4. Monitor and support the achievement of General Motors accessories, warranty extension, AAA membership, and related value-added product sales targets by coordinating with Sales, Parts, and related departments to maximize penetration, customer value, and profitability. • Inventory Management & Vehicle Availability </p><p>5. Oversee vehicle warehouse operations and coordinate with Vehicle Ordering & Administration to ensure optimal vehicle mix, stock availability, vehicle readiness, inventory aging control, stock accuracy, and timely allocation of vehicles to support retail sales objectives. </p><p>6. Monitor inventory performance and implement corrective actions to improve stock rotation, reduce aged inventory, and support profitability objectives. • Customer Experience & Vehicle Delivery </p><p>7. Ensure achievement of customer satisfaction and Net Promoter Score (NPS) objectives through effective management of the sales and vehicle delivery experience. </p><p>8. Coordinate with the CRM Department to review customer feedback, Net Promoter Score (NPS) results, customer satisfaction trends, complaint analysis, and customer experience initiatives, and implement corrective actions to continuously improve retail sales performance and customer satisfaction.</p><p>9. Oversee the New Vehicle Delivery (NVD) function through the Assistant Manager – NVD to ensure vehicles are delivered accurately, completely, and within approved timelines, and in accordance with established delivery standards and customer experience requirements. </p><p>10. Oversee vehicle administration, traffic processing, sales administration, and retail sales support activities to ensure timely completion of vehicle registration, documentation, invoicing coordination, delivery requirements, and compliance with company procedures. </p><p>11. Ensure customer complaints and service concerns relating to retail sales and vehicle delivery are investigated and resolved in a timely and professional manner. </p><p><b>• Cross-Functional Coordination </b></p><p>12. Coordinate with the Service Department regarding used vehicle inspections, reconditioning requirements, technical evaluations, and tire replacement requirements for new and used vehicle inventory. </p><p>13. Coordinate with Fleet Sales, Marketing, Finance, Parts, and other internal departments to support retail sales performance, customer satisfaction, inventory optimization, and business growth initiatives. </p><p><b>• Financial & Business Management </b></p><p>14. Prepare, manage, and monitor the Retail Sales Department budget, operating expenses, and business performance to ensure achievement of approved financial objectives. </p><p>15. Review retail sales pricing strategies, promotional campaigns, and commercial initiatives to maximize profitability and market competitiveness. </p><p>16. Review departmental financial and operational reports and implement corrective actions where required to improve business performance. </p><p><b>• Principal (GM) Compliance & Standards</b> </p><p>17. Ensure compliance with General Motors standards, programs, training requirements, certifications, reporting obligations, incentive programs, and retail operating guidelines. </p><p>18. Maintain effective working relationships with General Motors representatives and participate in principal reviews, business planning activities, performance evaluations, and implementation of principal initiatives. </p><p><b>• Reporting & Performance Monitoring</b> </p><p>19. Ensure effective utilization, accuracy, and compliance of the Kerridge Drive system within Retail Sales operations, and coordinate with the IT Department regarding system enhancements, reporting requirements, user access, process improvements, and operational support. </p><p>20. Review and submit accurate operational, sales, inventory, customer satisfaction, and financial reports to management and General Motors within established timelines. </p><p>21. Monitor departmental performance indicators and recommend actions to improve operational effectiveness and business results. </p><p><b>• Leadership & People Management</b> </p><p>22. Lead, coach, develop, and evaluate subordinate managers and employees to ensure high levels of performance and engagement. </p><p>23. Ensure manpower requirements, succession planning, employee development, workforce capability building, and organizational capability within the Retail Sales Department are aligned with current and future business requirements. </p><p>•<b> Continuous Improvement</b> </p><p>24. Identify and implement operational improvements to enhance sales productivity, inventory utilization, vehicle delivery efficiency, customer experience, and profitability. </p><p>•<b> Compliance and Other Duties </b></p><p>25. Ensure compliance with delegated authorities, internal controls, legal requirements, and ethical business practices. </p><p>26. Work according to established policies and professional standards. </p><p>27. Comply with all operational, audit and regulatory compliance/AML (if applicable) policies and procedures. </p><p>28. Comply with Health, Safety and Environmental policies and procedures to maintain safe working environment. </p><p>29. Perform other related duties as assigned and undertake additional duties if required as part of the job role. </p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Academic Qualification: </b>Bachelor's Degree in Business Administration, Marketing, Management, or a related field. </p><p><b>Professional Certifications: </b>Automotive sales, leadership, customer experience, or management-related professional certifications are preferred. </p><p><b>Work Experience: </b></p><p>• Minimum 12 years of experience in automotive sales operations. </p><p>• Minimum 7 years in a senior management role within automotive retail sales.</p><p>• Experience dealing with automotive principals/OEMs and retail sales operations. </p><p>• Experience in budget management, inventory planning, customer experience, and team leadership. </p><p><br></p><p><b>Health, Safety & Environmental Requirements:</b></p><p><b> </b>Comply with all applicable Health, Safety and Environmental (HSE) policies, procedures, and guidelines and promote a safe working environment. </p></div>
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>Customer Success Acount Manager Intern (CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> This internship program is tailored for <strong>Kuwaiti Nationals</strong>, aiming to accelerate Kuwaiti employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>This internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: </strong>The <strong>6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>CSAM</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.</li><li>Kuwaiti nationality.</li><li>Legally authorized to work in Kuwait (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required. </li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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Marriott Hotels & Resorts
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Conducts monthly audit to ensure compliance with company and brand standards<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Assists with regional and/or company-wide implementation of company best practices.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Models service behaviors that meet or exceed guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Are you a cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?</p><br><p>As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their business value across our Digital Cloud platforms. By leveraging your business acumen, industry perspectives, customer knowledge, and technical expertise you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Customer Relationship Management</strong></p><br><p>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.</p><br><p>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.</p><br><p>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.</p><br><p><strong>Customer Success Leadership</strong></p><br><p>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.</p><br><p>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.</p><br><p>Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.</p><br><p><strong>Technical Relevance</strong></p><br><p>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.</p><br><br><b>Qualifications</b><br><p>Bachelor's Degree in Business, Engineering, Computer Science, or related field AND 1+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.</p><br><p>Proficiency in English.</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
Confidential
Kuwait - Al Farwaniyah
<p>Elevator maintenance technician required for a reputable elevator company. Must have a valid driver's license and be ready to work.</p>
Kuwait - Capital Governorate (Kuwait)
<p>1. Develop and continuously optimize quantitative site selection models**, integrating key dimensions such as demand forecasting, transportation networks, labor supply, and cost structures.
2. Conduct in-depth research on the industrial real estate market landscape** across GCC countries and deliver actionable site selection insights.
3. Lead on-site inspections and due diligence** for candidate warehouse locations, comprehensively evaluating infrastructure, land-use planning, and operational feasibility.
4. Negotiate lease terms, land acquisition strategies, and partnership models** with local developers and government agencies; collaborate closely with cross-functional teams (including Operations, Transportation, and Finance) to ensure site selection decisions align with the overarching logistics network strategy.
5. Continuously monitor policy, regulatory, and economic dynamics** in the GCC region to assess their potential impact on site selection; manage end-to-end project timelines from initial screening to final delivery.</p><p>1. Bachelor's degree or above; majors in Logistics, Supply Chain Management, or related fields are preferred.
2. 5+ years of experience in warehouse/logistics site selection, commercial real estate, or supply chain network planning. Experience in the Middle East region is highly preferred.
3. Excellent data analytical skills with proven experience in building site selection scoring models. Familiarity with geospatial or logistics data, as well as the commercial real estate market, industrial parks, and relevant regulatory frameworks in the GCC region.
4. Strong communication and coordination skills; fluency in English is preferred.</p>
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span>•</span></span><span><span>Support the Director of Sales in developing and implementing the hotel's strategic sales plan across all segments: corporate, MICE, leisure, and groups.</span></span><br><span><span>•</span></span><span><span>Identify, acquire, and manage key accounts, while nurturing long-term relationships with VIP clients, event organizers, and travel partners.</span></span><br><span><span>•</span></span><span><span>Personally entertain and host high-profile clients and guests to demonstrate the hotel’s offerings and standards of excellence.</span></span><br><span><span>•</span></span><span><span>Collaborate closely with the Marketing, Revenue, and Front Office teams to ensure alignment of sales strategies with branding and guest experience goals.</span></span><br><span><span>•</span></span><span><span>Conduct site inspections, FAM trips, client events, and on-property sales meetings with professionalism and attention to detail.</span></span><br><span><span>•</span></span><span><span>Analyze market trends, competitor activities, and customer feedback to adjust tactics and stay ahead of the competition.</span></span><br><span><span>•</span></span><span><span>Lead, mentor, and inspire a small team of sales managers and coordinators, supporting a culture of performance and luxury service delivery.</span></span><br><span><span>•</span></span><span><span>Represent the hotel at local and international trade shows, exhibitions, and networking events.</span></span><br><span><span>•</span></span><span><span>Prepare accurate forecasts, reports, and performance metrics as required by the Director of Sales and Executive Committee.</span></span><br><span><span>•</span></span><span><span>Ensure that all client interactions—whether in person, via email, or over the phone—reflect the standards of elegance and excellence that define the Hotel.</span></span><br><span><span>•</span></span><br><br> </div>
Four Seasons Hotel Riyadh
Kuwait - Capital Governorate (Kuwait)
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<li>Select, train, evaluate, plan schedules and ensure high employee performance, motivate, coach, and discipline all employees in the Hotel’s Li Beirut (authentic Lebanese cuisine) Restaurant to ensure that established cultural and core standards are met.</li>
<li>Manage the Restaurant Dining operation as well as the Private Bar activities and its respective employees.</li>
<li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li>
<li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Attend regular operational meetings to ensure effective coordination and cooperation between departments.</li>
<h4>What you bring</h4>
<li>Minimum 3 years of previous experience in similar role in a five-star luxury hotel or high end Lebanese restaurant in the Middle East.</li>
<li>Must have fluent level of English & Arabic languages both written and spoken.</li>
<li>Excellent organizational and time management skills.</li>
<li>Ability to multitask and prioritize daily workload.</li>
<h4>What we offer</h4>
<li>Full board single living accommodation in a high quality, well-resourced accommodation with Wi-Fi internet.</li>
<li>Complimentary nights at FS Hotels worldwide.</li>
<li>Regular social and sporting events.</li>
<li>Paid home leave tickets.</li>
<li>Free transportation to and from work with Wi-Fi internet.</li>
<li>Full medical coverage.</li>
<h4>Work authorization</h4>
<p>Hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span>•</span></span><span><span>Monitors competitors activities and assists in marketing intelligence</span></span><br><span><span>•</span></span><span><span>Refers sales leads to appropriate personnel within the IHG</span></span><br><span><span>•</span></span><span><span>Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business</span></span><br><span><span>•</span></span><span><span>Services existing business through management of account bases</span></span><br><span><span>•</span></span><span><span>Sell all facets of the hotel</span></span><br><span><span>•</span></span><span><span>Manage the corporate head office and the preferred hotel history for that company</span></span><br><span><span>•</span></span><span><span>Develop and maintain a regular pattern of sales calls, meeting with principals of target market</span></span><br><span><span>•</span></span><span><span>Provides direction on, and conducts market research and analysis</span></span><br><span><span>•</span></span><span><span>Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business</span></span><br><span><span>•</span></span><span><span>Builds profile within local market place through attendance at various events and local market place</span></span><br><span><span>•</span></span><span><span>Conduct client interviews</span></span><br><span><span>•</span></span><span><span>Entertain clients</span></span><br><span><span>•</span></span><span><span>Plan and conduct familiarization tours and site inspections</span></span><br><span><span>•</span></span><span><span>Travel when required to promote the hotel and develop potential business</span></span><br><span><span>•</span></span><span><span>Maintain regular contact with the IHG hotels in your region and the regional reservation office</span></span><br><span><span>•</span></span><span><span>Monitors existing business and inputs into sales strategy meetings to maximize business</span></span><br><span><span>•</span></span><span><span>Grows existing business and establishes and pursues leads which will develop business</span></span><br><span><span>•</span></span><span><span>Interfaces with operations on a timely basis</span></span><br><span><span>•</span></span><span><span>Initiates and prepares tenders for business</span></span><br><span><span>•</span></span><span><span>Assesses sales and marketing data</span></span><br><span><span>•</span></span><span><span>Assists with the preparation of new products and services</span></span><br><span><span>•</span></span><span><span>Assists in the evaluation of sales and marketing activities</span></span><br><span><span>•</span></span><span><span>Analyses sales mix and likely impact on hotel goals</span></span><br><span><span>•</span></span><span><span>Implement direction from Director of Sales and Marketing and Regional Managers</span></span><br><span><span>•</span></span><span><span>Liaison with advertising agency</span></span><br><span><span>•</span></span><span><span>Stock control of collateral</span></span><br><span><span>•</span></span><span><span>Collateral input</span></span><br><span><span>•</span></span><span><span>Execute advertising/creative briefs in a timely manner</span></span><br><span><span>•</span></span><span><span>Works with superior on manpower planning and management needs</span></span><br><span><span>•</span></span><span><span>Works with superior in the preparation and management of the Department’s budget</span></span><br><br> </div>
Dubai Parks and Resorts
Kuwait - Capital Governorate (Kuwait)
<p><h4>About Jumeirah</h4>
<p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p>
<h4>About Jumeirah Messilah Beach</h4>
<p>Jumeirah Messilah Beach is a beachfront resort in Kuwait, set in a secluded location with easy access to the city’s business district, airport and main attractions. The property offers a range of dining destinations, wellness experiences at Talise Spa, and dedicated facilities for meetings and events. Ideal for both business and leisure, it blends comfort, connectivity, and Arabian hospitality.</p>
<h4>About the job</h4>
<p>An opportunity has arisen for a Director of Sales to join Jumeirah Messilah Beach. The main duties and responsibilities of this role:</p>
<ul>
<li>Identify, pursue, and close high-value sales opportunities while guiding and enabling the team to meet customer and partner needs.</li>
<li>Develop and execute effective sales strategies, tactics, and prospecting activities to achieve property targets and Strategy 340.</li>
<li>Lead major negotiations, support team deal closures, and drive entrepreneurial selling while delivering the Jumeirah brand message.</li>
<li>Monitor team performance, maximize use of data and cost-of-sale insights, and ensure informed decision-making.</li>
<li>Build and maintain strong relationships with customers, partners, influencers, and internal stakeholders across departments and regions.</li>
<li>Ensure sales systems, processes, policies, and annual contracting frameworks enable effective selling and create value for customers and partners.</li>
</ul>
<h4>About you</h4>
<p>The ideal candidate for this position will have the following experience and qualifications:</p>
<ul>
<li>10 years in sales and marketing director role within hospitality and hotel management.</li>
<li>Bachelor’s degree in business, sales and marketing, or any other relevant field.</li>
<li>Strong proficiency in Microsoft Office applications.</li>
<li>Solid understanding of Kuwait’s market.</li>
</ul>
<h4>About the benefits</h4>
<p>At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.</p>
<p>Benefits include:</p>
<ul>
<li>Supportive and inclusive work environment</li>
<li>Access to learning and development programmes and clear career pathways</li>
<li>Opportunities for internal mobility within our global network</li>
<li>Colleague discounts on food, beverage, and hotel stays worldwide</li>
<li>Comprehensive healthcare and life insurance coverage</li>
<li>Paid annual leave entitlement</li>
<li>Incentive programmes aligned with leadership performance</li>
<li>Competitive tax-free salary paid in dinar (KWD)</li>
</ul></p><p></p>
ACCWLL
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> 1- Ensuring that all departments are functioning smoothly and efficiently. </p><p> 2- Monitoring and controlling expenses to stay within budget.</p><p> 3- Identifying areas for improvement and implementing changes to enhance productivity.</p><p> 4- Hiring, training, and managing employees to ensure they meet performance standards. </p><p> 5- Making sure company adheres to all relevant regulations, audit requirements are fulfilled. </p><p> 6- Keeping track of inventory levels and ordering supplies as needed.</p><p> 7- Manage operational budgets, track expenses, analyze financial data, and work to increase profit. </p><p> 8- Ensure compliance with legal, health, safety, and company regulations. </p><p> 9- Establish and maintain project quality objectives and requirements. </p><p>10- Key categories include scope creep, budget overruns, and schedule delays. </p><p>11- Addressing customer complaints and ensuring levels of customer satisfaction. </p><p>12- Tracking key performance indicators (KPIs). </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p> Project Management Resource Management Materials Management Risk Management Cost Management </p><p> Leadership Communication Problem Solving Strategic Thinking Team Building </p><p> Time Management Delegation Technical Aptitude Decision making Industry experts </p></div>
SOS HR Solutions
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br></p><p><b>Responsibilities:</b></p><ol><li>Oversee daily operations of the fashion division, ensuring that recruitment processes are streamlined and effective, utilizing project management tools to enhance productivity and meet client demands.</li><li>Collaborate with the recruitment team to identify talent needs and develop strategies that align with fashion industry trends, ensuring our clients receive top-quality candidates.</li><li>Implement training programs that enhance team skills and knowledge in fashion recruitment, fostering a culture of continuous learning and professional growth.</li><li>Analyze performance metrics to identify areas for improvement in recruitment processes, employing data-driven insights to optimize operations and enhance client satisfaction.</li><li>Establish and maintain strong relationships with clients in the fashion industry, understanding their unique needs and providing tailored recruitment solutions that deliver results.</li><li>Lead team meetings to discuss ongoing projects, share updates, and brainstorm innovative approaches to recruitment challenges, promoting a collaborative team environment.</li><li>Manage and allocate resources effectively to ensure that recruitment goals are met within deadlines, utilizing scheduling tools to optimize team workflow.</li><li>Monitor industry trends and competitor activities to keep the team informed and agile, ensuring our recruitment strategies remain relevant and effective.</li><li>Contribute to the development of marketing initiatives that promote the fashion division’s services, leveraging social media and online platforms to attract potential clients and candidates.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to guide and inspire a diverse team in a fast-paced environment.</li><li>Excellent communication skills to effectively interact with clients and candidates in the fashion industry.</li><li>Proficient in project management tools to streamline operations and enhance team productivity.</li><li>Ability to analyze performance metrics and make data-driven decisions for process improvement.</li><li>In-depth knowledge of recruitment strategies specific to the fashion sector.</li><li>Creative problem-solving skills to address recruitment challenges and develop innovative solutions.</li><li>Strong networking abilities to build and maintain relationships with industry professionals and clients.</li></ul></div>
Four Seasons Hotel Riyadh
Kuwait - Capital Governorate (Kuwait)
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<li>Select, train, evaluate, plan schedules and ensure high employee performance, motivate, coach, and discipline all employees in the Hotel’s Li Beirut (authentic Lebanese cuisine) Restaurant to ensure that established cultural and core standards are met.</li>
<li>Manage the Restaurant Dining operation as well as the Private Bar activities and its respective employees.</li>
<li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li>
<li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Attend regular operational meetings to ensure effective coordination and cooperation between departments.</li>
<h4>What you bring</h4>
<li>Minimum 3 years of previous experience in similar role in a five-star luxury hotel or high end Lebanese restaurant in the Middle East.</li>
<li>Must have fluent level of English & Arabic languages both written and spoken.</li>
<li>Excellent organizational and time management skills.</li>
<li>Ability to multitask and prioritize daily workload.</li>
<h4>What we offer</h4>
<li>Full board single living accommodation in a high quality, well-resourced accommodation with Wi-Fi internet.</li>
<li>Complimentary nights at FS Hotels worldwide.</li>
<li>Regular social and sporting events.</li>
<li>Paid home leave tickets.</li>
<li>Free transportation to and from work with Wi-Fi internet.</li>
<li>Full medical coverage.</li>
<h4>Work authorization</h4>
<p>Hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
Confidential
Kuwait - Al Jahra
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Director of Office of Strategy, Institutional Performance & Emerging Technology Classification: Director Level Reports To: President</p><p>The Office of Strategy, Institutional Performance & Emerging Technology operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><p>Strategy & Institutional Performance: Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</p><p>Emergent Technology Intelligence: Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</p><p>Strategic Project Alignment: Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</p><p>The Director, Office of Strategy, Institutional Performance & Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><p><strong>Key Responsibilities</strong></p><p>1. RISE Strategy Execution and Balanced Scorecard Management</p><ul><li>Own the AIU RISE Strategy execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li><li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li><li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li><li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li><li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li><li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit & Risk Committee quarterly</li><li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li></ul><p>2. Emergent Technology Intelligence and Innovation Piloting</p><ul><li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li><li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li><li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><p>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field. Candidates with strong GCC higher education strategic planning experience are strongly considered.</p><p><strong>Experience</strong></p><ul><li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li><li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li><li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li><li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li><li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li><li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li></ul><p><strong>Technical and Analytical Knowledge</strong></p><ul><li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning & growth) and its application in a higher education context.</li><li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li><li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li><li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li><li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li><li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li><li>Strategic patience combined with operational awareness the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li><li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li><li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li></ul><h2>Preferred Qualifications:</h2><ul><li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li><li>Experience with a university s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li><li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li><li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li><li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li></ul><p></p></section>
SOS HR Solutions
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
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<p><br></p><p><b>Responsibilities:</b></p><ol><li>Oversee daily operations of the marine showroom, ensuring all processes run smoothly and efficiently while maintaining high standards of customer service and product presentation.</li><li>Develop and implement operational strategies to increase sales and improve customer satisfaction, leveraging data analysis tools to track performance and identify areas for growth.</li><li>Lead, mentor, and develop a team of sales associates, providing ongoing training and support to enhance their product knowledge and sales techniques.</li><li>Manage inventory levels and coordinate with suppliers to ensure a consistent supply of marine products, minimizing stockouts and maximizing sales opportunities.</li><li>Conduct regular performance evaluations and provide constructive feedback to team members, fostering a culture of accountability and continuous improvement.</li><li>Establish and maintain relationships with key stakeholders, including customers, suppliers, and industry partners, to enhance the showroom's reputation and market reach.</li><li>Implement marketing initiatives to promote showroom events and new product launches, utilizing both digital and traditional marketing channels to attract potential customers.</li><li>Monitor and analyze market trends and competitor activities to inform strategic decision-making and ensure the showroom remains competitive.</li><li>Prepare and present regular reports on showroom performance to senior management, highlighting achievements, challenges, and recommendations for improvement.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team towards achieving common goals.</li><li>Excellent communication skills, both verbal and written, to engage with customers and stakeholders professionally.</li><li>Proficient in data analysis and reporting tools to track performance metrics and inform decision-making.</li><li>Experience in inventory management and supply chain coordination to ensure optimal stock levels.</li><li>Ability to develop and implement marketing strategies that resonate with target audiences and drive sales.</li><li>Strong problem-solving skills to address operational challenges and enhance customer satisfaction.</li><li>Knowledge of the marine industry and product offerings to provide expert guidance to customers and staff.</li></ul></div>
SOS HR Solutions
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
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<p><br></p><p><b>Responsibilities:</b></p><ol><li>Oversee daily operations to ensure efficiency and effectiveness, utilizing project management tools to track progress and identify areas for improvement, ultimately enhancing service delivery.</li><li>Develop and implement operational policies and procedures, ensuring compliance with industry regulations and standards, which will mitigate risks and improve operational reliability.</li><li>Lead and mentor a team of operational staff, providing guidance and support to foster a positive work environment and enhance team performance through regular feedback and training.</li><li>Collaborate with sales and marketing teams to align operational capabilities with business development strategies, ensuring that customer needs are met while optimizing resource allocation.</li><li>Analyze operational data to identify trends and make informed decisions that drive efficiency, utilizing data analytics tools to support your findings and recommendations.</li><li>Manage vendor relationships and negotiate contracts to ensure the best service and pricing, contributing to cost savings and improved service quality.</li><li>Implement and monitor key performance indicators (KPIs) to measure operational success and report on performance metrics to senior management, facilitating strategic planning.</li><li>Coordinate logistics and supply chain activities to ensure timely delivery of products and services, leveraging technology to enhance tracking and efficiency.</li><li>Drive initiatives for continuous improvement by conducting regular process reviews and implementing feedback mechanisms, fostering a culture of innovation and accountability.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate teams towards achieving operational goals.</li><li>Proficient in project management methodologies to oversee operational projects from inception to completion.</li><li>Excellent analytical skills to interpret complex data and make data-driven decisions.</li><li>Effective communication skills for collaboration with cross-functional teams and stakeholders.</li><li>Knowledge of operational best practices and industry standards to drive efficiency.</li><li>Experience in vendor management and negotiation for optimizing service contracts.</li><li>Proficiency in using operational software and tools to enhance productivity and tracking.</li></ul></div>
Kuwait - Capital Governorate (Kuwait)
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Executive Housekeeper, you’re not just helping oversee daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support daily housekeeping operations: Assist in managing cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas Manage room readiness: Assign and inspect rooms, verify status, and report updates to ensure timely availability Monitor inventory: Maintain stock levels for linens and housekeeping supplies, ensuring carts and storage areas are properly stocked Support operational efficiency: Track payroll reports, manage work schedules, and oversee the lost and found program Coordinate maintenance needs: Partner with Engineering and Property Operations to facilitate timely repairs and upkeep of guest rooms and public spaces Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Refrigeration Industries & Storage and Oil Services Co. (K.S.C.)
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
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<p>We are seeking a dedicated QA/QC Document Controller to join our dynamic team in the heavy industry and metallurgy sector. This role is pivotal in ensuring that our documentation processes meet the highest standards of quality and compliance. As a QA/QC Document Controller, you will play a crucial role in maintaining the integrity of our quality assurance and quality control documentation, which is essential for our operational success and regulatory compliance. You will be part of a forward-thinking organization that values precision, attention to detail, and continuous improvement.</p><p>In this position, you will have the opportunity to work closely with various departments, enhancing your understanding of the industry while contributing to a culture of excellence. We prioritize employee development and offer training programs designed to enhance your skills and knowledge in quality management systems and documentation control. You will be empowered to take ownership of your responsibilities and participate in initiatives that drive quality improvement across our projects.</p><p>Joining our team means becoming part of a collaborative environment where your contributions are valued. We believe in fostering a culture of open communication, teamwork, and innovation. As you grow in your role, you will have the chance to take on greater responsibilities and advance your career within the organization. If you are passionate about quality assurance and document control and are eager to make a significant impact in the heavy industry, we encourage you to apply and take the next step in your professional journey.</p><p><b>Responsibilities:</b></p><ol><li>Manage and maintain all QA/QC documentation, ensuring that all records are accurate, up-to-date, and compliant with industry standards and regulations.</li><li>Coordinate with project teams to gather necessary documentation, verifying that all quality assurance processes are documented appropriately and consistently.</li><li>Implement and maintain document control procedures, ensuring all documents are systematically filed, tracked, and retrievable for audits and inspections.</li><li>Conduct regular audits of documentation to identify discrepancies or areas for improvement, providing recommendations to enhance quality control measures.</li><li>Assist in the preparation of quality reports and metrics, analyzing data to identify trends and areas needing attention for quality improvement initiatives.</li><li>Facilitate training sessions for team members on document control processes and quality assurance standards, promoting a culture of continuous learning.</li><li>Collaborate with cross-functional teams to ensure that quality management systems are effectively integrated into all operational processes.</li><li>Support the implementation of corrective actions for non-conformities identified during inspections or audits, ensuring timely resolution and documentation.</li><li>Act as a liaison between internal teams and external stakeholders, ensuring clear communication regarding quality standards and documentation requirements.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in document management systems and quality management software.</li><li>Strong attention to detail with exceptional organizational skills.</li><li>Excellent verbal and written communication skills for effective collaboration.</li><li>Knowledge of industry standards and regulations related to quality assurance and control.</li><li>Ability to analyze data and generate insightful reports for quality improvement.</li><li>Experience in facilitating training and workshops on quality management processes.</li><li>Strong problem-solving skills to address documentation discrepancies and quality issues.</li></ul></div>