Admin Assistant Jobs
1390 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Long Description <br><br>Job Summary <br></span><p>To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.</p><br>
<br><br>Job Responsibilities <br><p><strong>Sales</strong></p><br>
<ul>
<li>Promotes products and services to customers</li>
<li>Maximizes sales transactions to achieve and exceed sales targets.</li>
<li>Strives to achieve pre-set sales targets in cash, credit, warranties and accessories</li>
<li>Seeks to improve and enhance his/her level of product knowledge</li>
<li>Ensuring sales opportunities are constantly converted to sales transactions</li>
<li>Creating sales invoices and mastering BO & POS applications.</li>
</ul>
<p><strong>Customer Service</strong></p><br>
<ul>
<li>Demonstrate presentable appearance, and a pleasant smiley face</li>
<li>Provide high level of service to all customers</li>
<li>Being constantly aware of customer needs</li>
<li>Interacts with customers in a friendly and honest manner</li>
<li>Demonstrates high level of product knowledge</li>
<li>Recommends and encourages customers for best products and services based on their own needs</li>
<li>Expedites sales process in an effective and efficient manner</li>
<li>Explains D&I and return and exchange policies to customers </li>
<li>Avoids harsh arguments and conflicts with customers</li>
</ul>
<p><strong>Operations</strong></p><br>
<ul>
<li>Being aware of all in-store promotions, discounts, credit, coupons and etc...</li>
<li>Keeps all company information including sales figures strictly confidential</li>
<li>Follows all company safety and security procedures</li>
<li>Conducts regular stock checks and liaising with stock control</li>
<li>Reports and processes damaged display items to Showroom Manager</li>
<li>Ensures all products are displayed as instructed/planograms</li>
<li>Ensures all products in specified areas are accurately priced</li>
<li>Maintains sales area accessible for customers, clean and tidy</li>
<li>Conducts price changes as instructed by showroom management</li>
<li>Masters computer applications (Outlook, SAP, POS & BO)</li>
</ul>
<br><br>Candidate Requirements <br><ul>
<li>0-2 years of experience,</li>
<li>Good English language</li>
<li>Good communication skills</li>
<li>Ability to work in a team</li>
</ul>
<br><br>Education <br>Bachelor’s Degree<br><br><br><br>
</div>
<p>We are looking for an Account Manager to join our team and be part of our growth. If you re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</p><p><strong>WHAT S ON YOUR PLATE?</strong></p><ul><li>Maintain continuous business relationships with clients/ restaurants.</li><li>Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, Delivery time).</li><li>Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.</li><li>Generating food coupons, promotions and vouchers from existing Shops.</li><li>Convince clients / restaurants for brand promotion of Talabat pictures.</li><li>Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.</li><li>Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage Shops to subscribe to the online payment gateway.</li><li>Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.</li><li>Maintain accurate records of all sales and prospecting activities including: -Sales calls -Closed sales -Follow-up activities -Sales expense report -Presentations -Sales meeting report (new Shop) -Daily signed contract report</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>WHAT DID WE ORDER?</strong></p><p>Preferred candidates will be:</p><ul><li>Bachelor s degree in any discipline</li><li>Previous experience in FMCG,- E-commerce and retail companies is preferred</li><li>From 3 to 5 years of experience holding the same title or relevant</li><li>Able to analyse data and sales statistics and curate a solution</li><li>Excellent Communication & Negotiation skills</li><li>Customer Oriented</li><li>Adaptability & Flexibility</li></ul>
<p>We are looking for an Account Manager to join our team and be part of our growth. If you re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</p><p>WHAT S ON YOUR PLATE?</p><p>Maintain continuous business relationships with clients/ restaurants. Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, Delivery time). Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter. Generating food coupons, promotions and vouchers from existing Shops. Convince clients / restaurants for brand promotion of Talabat pictures. Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA. Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage Shops to subscribe to the online payment gateway. Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery. Maintain accurate records of all sales and prospecting activities including: -Sales calls -Closed sales -Follow-up activities -Sales expense report -Presentations -Sales meeting report (new Shop) -Daily signed contract report</p><p><strong>Desired Candidate Profile</strong></p><p>WHAT DID WE ORDER?</p><p>Preferred candidates will be:</p><ul><li>Bachelor s degree in any discipline</li><li>Previous experience in FMCG,- E-commerce and retail companies is preferred</li><li>From 3 to 5 years of experience holding the same title or relevant</li><li>Able to analyse data and sales statistics and curate a solution</li><li>Excellent Communication & Negotiation skills</li><li>Customer Oriented</li><li>Adaptability & Flexibility</li></ul>
<p>ROLE SUMMARY We are looking for an Account Manager to join our team and be part of our growth. If you re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. WHAT S ON YOUR PLATE? Maintain continuous business relationships with clients/ restaurants. Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, Delivery time). Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter. Generating food coupons, promotions and vouchers from existing Shops. Convince clients / restaurants for brand promotion of Talabat pictures. Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA. Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage Shops to subscribe to the online payment gateway. Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery. Maintain accurate records of all sales and prospecting activities including: -Sales calls -Closed sales -Follow-up activities -Sales expense report -Presentations -Sales meeting report (new Shop) -Daily signed contract report</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in any discipline</li><li>Previous experience in FMCG,- E-commerce and retail companies is preferred</li><li>From 3 to 5 years of experience holding the same title or relevant</li><li>Able to analyse data and sales statistics and curate a solution</li><li>Excellent Communication & Negotiation skills</li><li>Customer Oriented</li><li>Adaptability & Flexibility</li></ul>
<p><h4>Description</h4>
<p>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for health and well-being as a fundamental human right. Recognized and certified as a best place to work, EVA Pharma is committed to fostering a supportive, collaborative, and innovative environment for all team members.</p>
<h4>Job summary</h4>
<p>We are seeking a passionate and results-driven Kuwait Commercial Manager to lead the commercial operations across Kuwait. The ideal candidate will drive business growth, lead and develop high-performing field teams, strengthen market presence, and ensure effective execution of commercial strategies aligned with organizational objectives.</p>
<p>The role requires a strategic and growth-oriented leader capable of identifying market opportunities, optimizing team performance, building strong stakeholder relationships, and contributing beyond sales targets to support long-term business expansion and organizational success.</p>
<h4>Key responsibilities</h4>
<li>Lead, coach, and develop the medical representatives team to achieve business objectives and sustainable growth.</li>
<li>Drive sales performance and ensure achievement of targets across assigned territories and product lines.</li>
<li>Analyze market dynamics, competitor activities, and customer insights to identify growth opportunities and business risks.</li>
<li>Ensure effective territory management, customer coverage, and resource allocation across the team.</li>
<li>Build and maintain strong relationships with key physicians, healthcare stakeholders, distributors, and accounts within Kuwait.</li>
<li>Develop and execute action plans to improve market share, business performance, and customer engagement.</li>
<h4>Requirements</h4>
<li>Bachelor’s Degree in Pharmacy, Medicine, or any relevant scientific field.</li>
<li>Minimum 7 years of experience within the Kuwait pharmaceutical market.</li>
<li>Proven experience leading teams of at least 5 employees within the pharmaceutical industry.</li>
<li>Strong commercial acumen with demonstrated ability to drive business growth, market expansion, and team performance beyond sales targets.</li>
<li>Strong leadership, coaching, analytical, communication, and stakeholder management skills.</li>
<li>Ability to work effectively in a dynamic and fast-paced environment.</li></p><p></p>
<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To support and assist project management team by managing and controlling projects documentation of company, all customers & vendors associated with of proposal, projects and product related issued drawings / documents in a timely and efficient manner.</p><ul><li><p>Manage projects documentation as per project specifications, applicable standards and procedures.</p></li><li><p>Develop and issue project specific document control procedures based on Project Specification and applicable procedures.</p></li><li><p>Create and own Master Document List (MDL) as per procedures and project requirements.</p></li><li><p>Examine project documents to verify completeness and accuracy of data.</p></li><li><p>Maintain a filing system in CS10 and manage flow correspondence through proper transmittals.</p></li><li><p>Establish communication protocol and filing system in EDMS and manage correspondence through proper transmittals.</p></li><li><p>Work with project team in preparation and finalization of Project Final Documentation or Dossiers and compile hardcopies of data books as per specification.</p></li><li><p>Monitor status of project documentation according to schedule and follow up with client/vendor/internal team for timely delivery.</p></li><li><p>Prepare project status reports and memorandums.</p></li><li><p>Attend project progress review meeting.</p></li><li><p>Training/supporting project participants on document control tools.</p></li><li><p>Train and mentor new recruits/junior staffs in document control and conduct periodic training to project participants on document control tools and requirements.</p></li><li><p>Periodical audit of project documentation performance.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p> Key Indicators:</p><ul><li><p>3-7 years Industry experience</p></li><li><p>Hands on Experience in Multiple EDMS.</p></li><li><p>Experience using Adobe Acrobat Pro.</p></li><li><p>Prior work experience in Production Facility Engineering, Management of Construction suppliers, Site Engineering support for Precommissioning, Commissioning activities.</p><br><p>Expertise:</p></li><li><p>Diverse systems and documentation procedures.</p><br><p>Processes: Sale/Tender Phase:</p></li><li><p>Gate B/C inputs</p><ol><li><p>Doc infra setup</p></li><li><p>MDL</p></li></ol></li></ul><br><p> Project Execution Phase:</p><ul><li><p>Project Audits (Internal process reviews)</p></li><li><p>Complete documentation management</p></li></ul><br><p>Other Conditions / Requirements:</p><br><p>Interfaces: This list is not exhaustive:</p><ul><li><p>Project Manager</p></li><li><p>Planners / Controllers</p></li><li><p>Quality</p></li><li><p>HSE</p></li><li><p>Engineering / Procurement</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Seazen Group is seeking an experienced and results-driven Delivery Manager to oversee and optimize our food delivery operations across multiple brands and locations. The successful candidate will be responsible for managing delivery performance, third-party aggregators, customer satisfaction, operational efficiency, and profitability while ensuring timely and accurate order fulfillment.</p><p>Key Responsibilities:</p><ul><li>Manage daily delivery operations across all brands and locations.</li><li>Monitor and improve delivery KPIs, including delivery time, order accuracy, customer satisfaction, and sales performance.</li><li>Coordinate with Operations, Kitchen, Marketing, and Customer Service teams to ensure smooth delivery operations.</li><li>Manage relationships with delivery aggregators such as Talabat, Deliveroo, Jahez, and other platforms.</li><li>Analyze sales performance, delivery trends, and customer feedback to identify improvement opportunities.</li><li>Ensure menu availability, pricing accuracy, and promotional execution across all delivery platforms.</li><li>Monitor and control delivery-related costs and operational expenses.</li><li>Resolve escalated customer complaints and operational issues.</li><li>Lead and develop delivery coordinators and support teams.</li><li>Prepare weekly and monthly performance reports for management.</li><li>Conduct competitor benchmarking and market analysis.</li><li>Identify opportunities to increase delivery sales and profitability.</li></ul><p>Requirements:</p><ul><li>Bachelor's Degree in Business Administration, Hospitality Management, Operations Management, Marketing, or a related field.</li></ul><p>Experience:</p><ul><li>Minimum 5 years of experience in food delivery, restaurant operations, e-commerce operations, or a similar role.</li><li>At least 2 years of managerial experience.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong analytical and reporting skills.</li><li>Advanced Microsoft Excel proficiency.</li><li>Experience managing food delivery aggregators.</li><li>Strong leadership and team management abilities.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work in a fast-paced environment.</li><li>Experience with POS and ERP systems is preferred.</li></ul><p>Preferred Qualifications</p><ul><li>Experience in multi-brand restaurant operations.</li><li>Experience working with Talabat, Deliveroo, Jahez, Careem, or similar platforms.</li><li>Knowledge of food delivery performance metrics and operational best practices.</li><li>Experience in GCC markets is highly preferred.</li></ul></div>
<p>Job Summary
Our client is seeking an experienced and detail-oriented Production Supervisor (Signage) to oversee daily signage production operations, ensure quality standards, manage production timelines, and support project execution from estimation through final installation readiness. The ideal candidate will have strong technical knowledge of signage manufacturing processes, digital printing, materials, and production planning.
Key Responsibilities
* Supervise and coordinate daily production activities for signage projects.
* Manage production schedules and ensure timely completion of projects.
* Review technical drawings, artwork, and specifications to ensure production accuracy.
* Prepare and support cost estimations for signage projects, including materials, labor, and production requirements.
* Monitor operational workflow and optimize production efficiency.
* Ensure all signage products meet company quality standards and client requirements.
* Coordinate with design, sales, and installation teams to ensure smooth project execution.
* Supervise production staff and provide guidance on fabrication and printing processes.
* Ensure proper usage and maintenance of production equipment and machinery.
* Monitor inventory and material requirements for ongoing projects.
* Ensure compliance with workplace safety standards and operational procedures.</p><p>Requirements
* Minimum 6 years of experience in the signage industry.
* Strong experience in:
- Signage production operations
- Cost estimation
- Manufacturing and fabrication processes for signages
- Digital printing signage production
* Strong technical understanding of signage drawings, specifications, and measurements.
* Familiarity with all major types of digital printing signages and related materials.
* Knowledge of signage production materials, fabrication techniques, and installation requirements.
* Ability to manage multiple projects and meet deadlines in a fast-paced environment.
* Strong problem-solving, leadership, and communication skills.
* Proficiency in production planning and workflow management.
Preferred Qualifications
* Experience working in a signage production in the GCC region is an advantage.
* Technical or vocational qualification related to production, printing, or engineering is preferred.</p>
<p><h4>About the hotel:</h4>
<p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p>
<p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p>
<p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p>
<p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p>
<p>An opportunity has arisen for a <strong>Waiter</strong> to join <strong>Mint Outlet</strong> at <strong>Jumeirah Messilah Beach</strong>. The main duties and responsibilities of this role are:</p>
<h4>About you:</h4>
<ul>
<li>To offer guests of the outlet an enjoyable, expertly served beverage/dining experience.</li>
<li>To anticipate and service guests' requirements before requests are necessary.</li>
<li>To be familiar with the beverage service including stemware used and appropriate garnishes.</li>
<li>To complete opening and closing side work as assigned and have all tables set according to standard.</li>
<li>To present menus and explanations for all menu items as well as specials of the day.</li>
<li>To be fully knowledgeable of and utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.</li>
<li>To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.</li>
<li>To report any accident or guest complaint immediately, no matter how minor, to a manager.</li>
</ul>
<h4>About the benefits:</h4>
<p>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Conducts VTC conferences, operates VTC equipment such as VTC conferencing equipment, consoles, Digital Video Recorders (DVD), cameras, microphones, desktop and laptop computers supporting VTC events. Reports to the Site Manager as required. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Coordinates with customer to endure equipment is operational. + Sets-up and operates VTC equipment. + Establishes end to end secure and non-secure connectivity to support conferences. + Establishes proper cable connection and routing to various Audio/Video and communication links. + Adjusts sound and light levels for optimum performance of equipment and comfort of customers. + Troubleshoots VTC and connectivity problems with local and distant end technical control facilities and help-desks to restore communication and resolve poor reception/transmission issues. + Troubleshoots equipment; configures modems and data timing and transfer rates. + Resolves connectivity problems with technical personnel. + Performs weekly maintenance on all associated VTC equipment. + Operates, administers, and maintains the VTC Bridge. Required to manipulate the bridge to provide technical support for all VTC circuits attached. + Performs other duties and assignments as required. Qualifications + Qualifications + Security Clearance: + Requires an active Secret Clearance + Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. + High School diploma or GED required. + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience. + Requires a minimum of 5 years experience in Video Teleconferencing or Audio Video Productions. + Must be able to work rotating shift schedules which provide 24 hour day/7 day week coverage. + Experience with a customer service-oriented company. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<p><br></p><p>About the Role</p><p>We are seeking a dynamic and skilled fitness leader to oversee our group exercise and personal training programs . This role requires a blend of leadership, creativity, and hands-on instruction to ensure our guests receive top-tier fitness experiences in a five-star setting.</p><p>Key Responsibilities</p><ul><li>Lead & Manage : Oversee a team of group fitness instructors and personal trainers to maintain high standards of service and performance.</li><li>Teach Premium Classes : Deliver engaging and high-quality group classes, Classes of offer Pilates, Boxing, Spinning, and other dynamic formats like less Mills classes.</li><li>Program Development : Design and implement innovative group exercise programs tailored for a luxury clientele.</li><li>Client Engagement : Inspire and motivate guests to achieve their fitness goals through exceptional coaching and support.</li><li>Operational Excellence : Manage scheduling, team performance, financials, and administrative tasks related to fitness operations.</li><li>Industry Innovation : Stay up to date with the latest fitness trends and incorporate them into the resort s offerings.</li></ul><p>Qualifications & Skills</p><ul><li>Certified Personal Trainer and Group Fitness Instructor from a recognised institution.</li><li>Specialisations in group exercise programs.</li><li>Minimum of 5 years of fitness experience , including at least 2 years in a leadership role .</li><li>Strong leadership, communication, and organisational skills .</li><li>Experience working in luxury resorts, high-end fitness centers, or exclusive wellness facilities is a plus.</li><li>Ability to create a motivating and engaging atmosphere for clients of all fitness levels.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified Personal Trainer and Group Fitness Instructor from a recognised institution.</li><li>Specialisations in group exercise programs.</li><li>Minimum of 5 years of fitness experience , including at least 2 years in a leadership role .</li><li>Strong leadership, communication, and organisational skills .</li><li>Experience working in luxury resorts, high-end fitness centers, or exclusive wellness facilities is a plus.</li><li>Ability to create a motivating and engaging atmosphere for clients of all fitness levels.</li></ul>
<h2 class="h5">Job description</h2>
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<span>Long Description <br><br>Job Summary <br></span><p>Electronic service technicians are responsible for diagnosing, repairing or replacing parts for all household appliances.</p><br>
<br><br>Job Responsibilities <br><p>· Pre-screen, identify, analyse, and repair appliance and electronic product failures to ensure complete customer satisfaction.<br>
· Configuring/troubleshooting experience with hardware, including audio-DSP, A/V control, video and audio devices, and USB based software applications.<br>
· Order necessary parts after initial pre-screen so they are in hand before going to customers' premises.<br>
· Perform daily administrative functions to include warranty claims and report submissions.<br>
· Maintain performance objectives as required by the company.<br>
· Maintain company vehicle, tools, equipment and parts inventory.<br>
· Rely on personal judgment for work safety.<br>
· Work independently without onsite supervision.<br>
· Track service documents and installation actions by completing forms, reports, logs, and records.<br>
</p><br>
<br><br>Candidate Requirements <br><p>· 3 to 5 years of field service experience in all major home appliances.<br>
· Possess appropriate Refrigerant Handling Certificate(s), CET, (HVAC) and other applicable appliance or electronics service certifications.<br>
· Knowledge and proficient use of electronics, appliance and/or refrigeration tools and diagnostic test equipment.<br>
· Proficient in MS Office and Smartphone technology with the ability to quickly learn proprietary software applications.<br>
· Valid driver's license with a clear driving record.<br>
· Meet physical requirements generally associated with field service repair (lifting, bending, etc.).<br>
· Ability to work a flexible schedule based on business needs.<br>
· Excellent communication, organization and customer service skills.<br>
</p><br>
<br><br>Education <br><br><br>
</div>
<p>The ArcSight Management Analyst (proposed title change Security Information and Event Management (SIEM) Engineer) performs operation and maintenance (O&M) support of the Army SIEM (Security Information and Event Management) environment. SIEM team members provide administrative support of Red Hat Enterprise Linux and Microsoft Windows Server operating systems, assuring efficient data intake, storage, retrieval, and analysis procedures across our organization. Advises and assists customers with security configuration requirements. Engineers assist with the Risk Management Framework (RMF) requirements. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p><strong>Responsibilities</strong></p><ul><li>Responsible for implementation, administration, and troubleshooting of SIEM products including Elasticsearch, Kibana, Beats & Logstash (ELK).</li><li>Organize repositories for configuration information and develop mechanisms to record and track network configuration changes.</li><li>Interpret, analyze, and monitor for compliance with Cyber Security policies.</li><li>Review and update Cyber Security tactics, techniques and procedures (TTPs) and Standard Operating Procedures (SOPs).</li><li>Responsible for installation, administration, and operation of Red Hat Enterprise Linux, Microsoft Windows Server operating systems, Confluent Kafka, Docker, LogStash, Zookeeper and other associated SIEM products.</li><li>Ability to troubleshoot servers and infrastructure equipment.</li><li>Ability to assess networking requirements and provide solutions.</li><li>Attend and or conduct regular meetings to keep all parties appraised of network and communications/data systems changes, improvements, and project progression as required.</li><li>Ability to make accurate and independent decisions under pressure.</li><li>Experience with a customer service-oriented environment.</li><li>Excellent organizational, interpersonal, written, and verbal communication skills.</li><li>Ability to perform comfortably in a fast-paced, deadline-oriented work environment.</li><li>Ability to successfully execute many complex tasks simultaneously</li><li>Performs other duties and assignments assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>Security Clearance: Requires an active Secret Clearance</li><li>Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. High School diploma or GED required, some college preferred.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><li>Baseline: CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner</li><li>Computing Environment (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2016 Microsoft: MCSM: Certified Solutions Master (Any) Red Hat: RHCA: Certified Architect (Any) Red Hat: RHCE: Certified Engineer Red Hat: RHCSA: Certified System Administrator</li><li>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>Requires a minimum of seven (5) years of experience in administrative, technical work, which demonstrates the ability and aptitude required to perform technical and analytical work involving information management systems. Platforms including a combination of the following: Elastic Kibana Red Hat Linux Microsoft Windows and relational databases.</li><li>Experience with a customer service-oriented company.</li><li>Skills & Technology Used: Proficiency administering and troubleshooting SIEM platforms, including Elasticsearch, Kibana, Beats, Logstash, and related ELK Stack components.</li><li>Proficiency supporting Red Hat Enterprise Linux and Microsoft Windows Server operating systems in a SIEM or enterprise security environment.</li><li>Working knowledge of Confluent Kafka, Docker, Zookeeper, Logstash, and related data ingestion or pipeline technologies.</li><li>Ability to monitor, validate, and troubleshoot log ingestion, parsing, indexing, retention, and search performance across SIEM data sources.</li><li>Ability to organize, document, and maintain configuration repositories and track network or system configuration changes.</li><li>Knowledge of cybersecurity policies, TTPs, SOPs, and compliance documentation in support of operational security requirements.</li><li>Familiarity with Risk Management Framework (RMF) requirements and supporting artifacts.</li><li>Proficiency using Microsoft productivity tools, Microsoft Visio, ServiceNow, email client software, and corporate mobility applications.</li><li>Ability to troubleshoot servers, infrastructure equipment, and data flow issues in a fast-paced operational environment.</li><li>Strong analytical, organizational, interpersonal, written, and verbal communication skills.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Test Administrator is responsible for organizing, proctoring, and ensuring the secure and fair administration of the placement tests (entrance exams) . The role ensures compliance with college policies and testing regulations while providing excellent service to students Working hours 11:00 AM to 07:00 PM </p><p>1. Test Administration Proctor placement tests (English, Math, Computer). Verify student identity prior to testing. Monitor testing sessions to prevent cheating or misconduct. Enforce testing rules and regulations. Provide reports related to the placement test.</p><p>2. Student Support Provide clear instructions before and during exams. Respond to student inquiries regarding testing procedures. Assist students with technical issues (for computer-based exams).</p><p>3. Security & Compliance Maintain confidentiality of test materials and results. Follow strict security procedures for handling exams. Report irregularities or incidents to the student recruitment team. Ensure testing environment meets institutional standards.</p><p>4. Administrative Duties Maintain accurate testing records. Prepare testing rooms and equipment before each session. Coordinate with IT and academic departments when needed. Assist in compiling testing reports and statistics.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Bachelor s degree (preferred). Experience in academic administration or testing environments is an advantage. Strong attention to detail. Excellent organizational and communication skills. Ability to handle confidential information. Basic computer proficiency.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Vendor Coordinator will be responsible for handling daily operations of the NFV and guiding NFV partners to be successful on Talabat. Being part of the Vendor Coordination Team, you will be handling all quality control checks required for non-food partners. Our agenda is to ensure that our non-food partners are left feeling happy and well supported. You are expected to be result driven, take on and deliver the KPIs set in place; all while maintaining excellent customer service to our partners. What s On Your Plate? Maintaining inventory for partners with daily updates; price updates, inventory update, new SKUs, promotions, catalog Administrative assistance to vendors; address vendor issues via various requests tools Implement and execute promotions from the vendors on the platform. Help vendors familiarize themselves with internal tools and technology for optimized order processing. Improve content quality in both Arabic & English</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree Minimum 3 years of experience in a similar role Able to analyse data. Arabic is a must. Excellent verbal and written communication skills Ability to think logically and strategically. Committed to your own performance and development. Effective organizational skills Basic - Intermediate skills in excel. Ability to work as part of a fast-growing team and be a team player.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Role Summary The Vendor Coordinator will be responsible for handling daily operations of the NFV and guiding NFV partners to be successful on Talabat. Being part of the Vendor Coordination Team, you will be handling all quality control checks required for non-food partners. Our agenda is to ensure that our non-food partners are left feeling happy and well supported. You are expected to be result driven, take on and deliver the KPIs set in place; all while maintaining excellent customer service to our partners. What s On Your Plate? Maintaining inventory for partners with daily updates; price updates, inventory update, new SKUs, promotions, catalog Administrative assistance to vendors; address vendor issues via various requests tools Implement and execute promotions from the vendors on the platform. Help vendors familiarize themselves with internal tools and technology for optimized order processing. Improve content quality in both Arabic & English</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>What Did We Order?</b></p><ul><li>Bachelor's degree</li><li>Minimum 3 years of experience in a similar role</li><li>Able to analyse data.</li><li>Arabic is a must.</li><li>Excellent verbal and written communication skills</li><li>Ability to think logically and strategically.</li><li>Committed to your own performance and development.</li><li>Effective organizational skills</li><li>Basic - Intermediate skills in excel.</li><li>Ability to work as part of a fast-growing team and be a team player.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Marketing & PR Coordinator provides day-to-day support for United Beverage Company's marketing, communication, and public relations activities. The role assists in the coordination of campaigns, content development, media and influencer engagement, events, and brand activations while ensuring alignment with brand guidelines and communication objectives. Working closely with the Marketing & Communication team, the Marketing & PR Coordinator helps facilitate the timely execution of marketing initiatives, supports stakeholder coordination, and contributes to enhancing brand visibility and audience engagement across digital, social, and traditional communication channels.</p><p><b>Key responsibilities</b></p><ul><li>Support planning and execution of consumer marketing campaigns across ATL, BTL, digital, social, and retail-facing brand activations.</li><li>Coordinate PR activities: drafting and distributing press releases, maintaining media lists, arranging interviews/press conferences, and compiling media reports.</li><li>Build and maintain relationships with local media, influencers, brand ambassadors, agencies, and activation partners.</li><li>Draft, edit, and proofread marketing copy, press materials, talking points, and internal communications to ensure brand tone and quality.</li><li>Assist with event and activation logistics: vendor coordination, permits, on-site support, talent management, and post-event reporting.</li><li>Manage content calendar; coordinate with creative and digital teams for timely delivery of assets and approvals.</li><li>Monitor and report on campaign and PR performance (media coverage, reach, engagement, basic KPI tracking); prepare summaries and post-campaign reports.</li><li>Support influencer program management: briefings, contracts, content approval, and delivery tracking.</li><li>Maintain media clippings, press kits, asset libraries, and crisis communication templates.</li><li>Coordinate with cross-functional teams (legal, purchase, HR, finance) and external agencies to ensure compliance and timely execution.</li><li>Handle administrative tasks related to marketing and PR: budget tracking for campaigns/events, purchase orders, and invoice follow-up as required.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications & Requirements</b></p><ul><li>Bachelor’s degree in Marketing, Communications, Public Relations, or related field.</li><li>Minimum 1 year experience in marketing or PR within the food & beverage (F&B) sector (agency or client-side).</li><li>Strong written and verbal communication skills in English; Arabic fluency preferred.</li><li>Demonstrated experience managing media relations, influencer programs, and consumer-facing activations in F&B.</li><li>Proven ability to produce clear, brand-aligned copy and PR materials.</li><li>Strong organizational skills, attention to detail, and ability to manage multiple projects under tight deadlines.</li></ul><p><b>Skills & Competencies</b></p><ul><li>Professional references are required.</li><li>Proficient with MS Office (Excel, PowerPoint, Word).</li><li>Familiarity with social media platforms and basic analytics tools (Google Analytics, Facebook Insights).</li><li>Experience with PR/media monitoring tools and content/calendar management is a plus.</li><li>Strong interpersonal and relationship-building skills.</li><li>Creative thinker with good copywriting and storytelling ability.</li><li>Proactive, resourceful, and able to work both independently and collaboratively.</li><li>High level of confidentiality and professionalism.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: Chief Information Officer (CIO)</span></p><br>
<p><span><span>Classification:</span> Senior Leadership </span><br><span><span>Reports To:</span> President </span><br><span>About The American International University</span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br>
<p><span>AIU is in active execution of its RISE Strategy 2026–2030, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Technology is not peripheral to this strategy; it is foundational to it. The CIO is a key member of the Senior Leadership Team, responsible for ensuring that AIU's digital infrastructure, enterprise platforms, and data ecosystem are built for the institutional ambitions of 2030, not the operational needs of 2019.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span><br></p><br>
<p><span>Department Profile</span></p><br>
<p><span>The CIO oversees two integrated functions that together constitute AIU's technology enterprise: the established Information Technology division, led by the Executive Director of IT, and the newly created Digital Transformation Office, which sits directly under the CIO's strategic leadership. Together, these functions manage all enterprise platforms, cybersecurity and data governance, academic technology, digital student services, and the AI-enabled tools that support administrative decision-making.</span></p><br> <p><span>Scope of Work</span></p><br>
<p><span>The Chief Information Officer serves as AIU's most senior technology executive and a strategic thought partner to the President. The role bridges two realities: managing a live and growing enterprise technology environment reliably and efficiently today, while building the digital infrastructure that will sustain a WASC-accredited, research-active, rankings-visible university by 2030. The CIO is accountable for both.</span></p><br> <p><span>The scope of work spans five interconnected domains:</span></p><br>
<ol>
<li><span>IT Strategy & Governance: Define and execute the multi-year IT strategic plan aligned with the RISE Strategy. Own IT governance, policy, and investment decisions across the entire technology portfolio.</span></li>
<li><span>Campus Digital Transformation: Lead the systematic replacement of manual, SharePoint, and Excel-based processes with integrated, automated, data-driven systems across administration, academics, research, and student services.</span></li>
<li><span>Enterprise Platform Management: Oversee the optimization, integration, and lifecycle management of all enterprise platforms: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau and lead evaluation of next-generation systems.</span></li>
<li><span>AI & Data Intelligence: Champion the institutional adoption of AI tools and data analytics to enhance administration efficiency, student success, research support, and decision-making at every level of the University.</span></li>
<li><span>Cybersecurity & Data Governance: Ensure AIU's data is secure, accurate, accessible, and compliant providing the data infrastructure that WASC accreditation, institutional research, and Board reporting require.</span></li>
</ol>
<p><span>Key Responsibilities</span></p><br>
<p><span>1. IT Strategy, Governance and Presidential Advisory</span></p><br>
<ul>
<li><span>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</span></li>
<li><span>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026–2030 KPIs and the WSCUC accreditation evidence requirements</span></li>
<li><span>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration & Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</span></li>
<li><span>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</span></li>
<li><span>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</span></li>
<li><span>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</span></li>
</ul>
<p><span>2. Campus Digital Transformation</span></p><br>
<ul>
<li><span>Conduct a comprehensive Digital Readiness Audit in the first 90 days mapping every major administrative and academic workflow against its current technology support level. identifying all critical processes still running on low level manual folders, email chains, or papers.</span></li>
<li><span>Develop and execute a phased Digital Transformation Roadmap that systematically replaces manual and disconnected processes with integrated, automated, role-appropriate digital workflows prioritized by institutional impact and WSCUC accreditation urgency</span></li>
<li><span>Lead the digitalization of Student Journey processes from application and admission through advising, registration, assessment, career services, and alumni engagement ensuring every student interaction is trackable, data-rich, and continuously improvable</span></li>
<li><span>Drive the digitalization of Faculty and Research workflows including research output tracking, grant management, assessment data collection, course file management, and faculty performance documentation</span></li>
<li><span>Ensure all digital transformation initiatives are adopted effectively change management, training, and user support are as important as the technology itself; a system that faculty and staff do not use has delivered zero value</span></li>
<li><span>Coordinate with the Director of Global Excellence and Benchmarking to ensure that institutional data required for QS, THE, and Webometrics submissions is generated automatically by integrated systems rather than assembled manually each year</span></li>
</ul>
<p><span>3. Enterprise Platform Optimization and Integration</span></p><br>
<ul>
<li><span>Maximize the institutional value of AIU's existing enterprise platform investments: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau.</span></li>
<li><span>Design and implement a unified integration architecture so that data flows seamlessly and automatically between systems eliminating manual data re-entry, reducing data errors, and creating the single source of truth the institutional research function requires</span></li>
<li><span>Evaluate, recommend, and lead the procurement of any new enterprise platforms required by the RISE Strategy including student success platforms, research management systems, data warehouse solutions, and AI tooling</span></li>
<li><span>Ensure that all platform implementations are executed to full functional scope with proper data governance, user training, and long-term support plans partial implementations that leave core functionality unused are not acceptable outcomes</span></li>
<li><span>Lead the migration of institutional data from SharePoint folders and Excel workbooks into appropriate managed systems with documented data governance, access controls, version management, and audit trails</span></li>
</ul>
<p><span>4. Artificial Intelligence and Data Intelligence</span></p><br>
<ul>
<li><span>Develop and implement AIU's Artificial Intelligence Strategy a practical, phased plan for deploying AI tools across administration, academic operations, student services, and research support that delivers measurable efficiency gains and quality improvements</span></li>
<li><span>Lead the deployment of AI-enhanced analytics and reporting so that the President, VPAA, Deans, and Department Chairs have real-time, dashboard-based visibility into the institutional metrics that matter enrollment trends, retention signals, research output, financial position without waiting for manual report compilation</span></li>
<li><span>Implement AI-powered student success tools early alert systems, predictive retention models, personalized advising recommendations that enable the institution to intervene proactively with at-risk students rather than reactively after they withdraw</span></li>
<li><span>Develop and enforce an institutional AI Acceptable Use Policy covering responsible use of generative AI in instruction, assessment, research, and administration balancing innovation with academic integrity and data privacy</span></li>
<li><span>Stay at the forefront of AI developments in higher education and advise the President and academic leadership on which emerging tools are ready for institutional adoption, which require further evaluation, and which present risks that outweigh their benefits</span></li>
<li><span>Build internal AI capability ensuring that faculty, administrators, and student-facing staff are trained to use AI tools appropriately and that AIU does not become dependent on vendors for capability that should be developed in-house</span></li>
</ul>
<p><span>5. Cybersecurity, Data Governance and WASC Compliance</span></p><br>
<ol>
<li><span>Establish and maintain a risk-based information security program aligned with ISO/IEC 27001 and NIST frameworks appropriate to AIU's scale, risk profile, and budget protecting student, faculty, staff, and institutional data</span></li>
<li><span>Develop and enforce data governance standards across all institutional systems defining data ownership, data quality standards, access controls, retention schedules, and the single-source-of-truth principles that eliminate contradictory data across departments</span></li>
<li><span>Ensure that the data infrastructure required for WSCUC accreditation is reliable, reproducible, and audit-ready no accreditation submission may be built on data that cannot be independently verified from a managed system</span></li>
<li><span>Implement and maintain business continuity and disaster recovery plans for all mission-critical systems ensuring AIU can maintain academic and administrative operations through system failures, cybersecurity incidents, or other disruptions</span></li>
<li><span>Ensure compliance with Kuwait data protection requirements and any applicable international standards including student record privacy, financial data security, and research data management</span></li>
<li><span>Oversee AIU's cybersecurity incident response capability ensuring that the institution can detect, contain, and recover from security incidents rapidly and with minimal impact to operations</span></li>
</ol>
<p><span>6. Leadership, Team Development and Vendor Management</span></p><br>
<ul>
<li><span>Provide strategic leadership and executive oversight to the Executive Director of Information Technology and the Digital Transformation Office setting clear direction, performance expectations, and development pathways for the technology team</span></li>
<li><span>Build and maintain a high-performing technology organization recruiting, developing, and retaining talented technology professionals in a competitive Kuwait market, and creating a culture of service excellence, continuous improvement, and innovation</span></li>
<li><span>Manage all technology vendor relationships at the executive level ensuring that strategic partners are held to their contractual commitments, that technology contracts are reviewed and optimized regularly, and that AIU's vendor ecosystem remains coherent and manageable</span></li>
<li><span>Represent AIU in relevant higher education technology networks, conferences, and professional forums maintaining awareness of best practice and building relationships that can benefit the institution</span></li>
</ul> <p><span>Reporting Departments (If Applicable)</span></p><br>
<ul>
<li><span>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</span></li>
<li><span>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</span></li>
<li><span>Cybersecurity & Data Governance Lead: information security, data governance standards, and compliance</span></li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li><span>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</span></li>
<li><span>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</span></li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li><span>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</span></li>
<li><span>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</span></li>
<li><span>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</span></li>
<li><span>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</span></li>
<li><span>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</span></li>
<li><span>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</span></li>
</ul> <p><span>Technical Knowledge</span></p><br>
<ul>
<li><span>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</span></li>
<li><span>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</span></li>
<li><span>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</span></li>
<li><span>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</span></li>
<li><span>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</span></li>
<li><span>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</span></li>
</ul> <p><span>Leadership and Interpersonal Competencies</span></p><br>
<ul>
<li><span>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</span></li>
<li><span>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</span></li>
<li><span>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</span></li>
<li><span>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</span></li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li><span>Prior CIO or Deputy CIO experience at a GCC university, with working knowledge of Kuwait's higher education regulatory environment and PUC data requirements</span></li>
<li><span>Experience with Ellucian Banner Cloud migration, AIU's Banner environment </span></li></ul> </div>
<p>The Oracle EBS Technical Consultant will be responsible for designing, developing, customizing, extending, integrating, and supporting Oracle E-Business Suite applications. The role requires strong expertise in Oracle Application Framework (OAF), Oracle PL/SQL, Oracle Workflow, XML Publisher/BI Publisher, interfaces, concurrent programs, Fast Formula, and Oracle HRMS.</p><p>Key Responsibilities</p><ul><li>Design, develop, customize, and extend Oracle EBS OAF pages and applications .</li><li>Perform OAF personalization, customization, controller extensions, VO substitution, and page extensions.</li><li>Develop and maintain Oracle PL/SQL procedures, packages, functions, triggers, views, and SQL queries .</li><li>Develop XML Publisher / BI Publisher reports and integrate reports with OAF applications.</li><li>Design and develop Oracle Workflow approval processes and FYI notifications .</li><li>Develop and maintain concurrent programs , including Java concurrent programs.</li><li>Develop inbound and outbound interfaces using Oracle APIs, SQL Loader, PL/SQL, and other integration mechanisms.</li><li>Work on Oracle HRMS , including Core HR, Employee Self-Service, Manager Self-Service, iRecruitment, OLM, and Absence Management.</li><li>Develop and maintain Oracle Fast Formula for HR/absence-related business requirements.</li><li>Develop Oracle Alerts for business-event notifications.</li><li>Customize and extend Oracle Self-Service applications.</li><li>Develop technical solutions based on business requirements and system/process analysis.</li><li>Prepare technical documentation such as MD70, MD120, test cases, and migration scripts .</li></ul><p>Required Technical Skills</p><ul><li>Oracle EBS</li><li>Oracle E-Business Suite R11/R12</li><li>Oracle Applications Framework (OAF)</li><li>Oracle AOL</li><li>Oracle HRMS</li><li>Oracle Self-Service HR</li><li>iRecruitment</li><li>Oracle Learning Management (OLM)</li><li>Absence Management</li><li>Oracle iProcurement</li><li>Oracle iSupplier</li><li>Oracle Accounts Receivables</li><li>iReceivables</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile: Bachelor s or Master s degree in Computer Science, Computer Applications, Information Technology, or related field. 10+ years of Oracle EBS technical development experience . Strong hands-on experience in OAF and PL/SQL . Experience working on Oracle EBS R11/R12. Experience with Oracle HRMS and related modules. Experience in Oracle EBS customization, extensions, interfaces, reports, and workflows. Experience supporting production environments and resolving complex technical issues. Experience with Oracle EBS upgrades, migrations, and deployment activities. Strong analytical and troubleshooting skills.</p>