Office boy Jobs - Al Jahra Kuwait

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Director of Office of Strategy, Institutional Performance &amp; Emerging Technology Classification: Director Level Reports To: President</p><p>The Office of Strategy, Institutional Performance &amp; Emerging Technology operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><p>Strategy &amp; Institutional Performance: Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</p><p>Emergent Technology Intelligence: Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</p><p>Strategic Project Alignment: Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</p><p>The Director, Office of Strategy, Institutional Performance &amp; Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><p><strong>Key Responsibilities</strong></p><p>1. RISE Strategy Execution and Balanced Scorecard Management</p><ul><li>Own the AIU RISE Strategy execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li><li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li><li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li><li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li><li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li><li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit &amp; Risk Committee quarterly</li><li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li></ul><p>2. Emergent Technology Intelligence and Innovation Piloting</p><ul><li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li><li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li><li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><p>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field. Candidates with strong GCC higher education strategic planning experience are strongly considered.</p><p><strong>Experience</strong></p><ul><li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li><li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li><li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li><li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li><li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li><li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li></ul><p><strong>Technical and Analytical Knowledge</strong></p><ul><li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning &amp; growth) and its application in a higher education context.</li><li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li><li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li><li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li><li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li><li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li><li>Strategic patience combined with operational awareness the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li><li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li><li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li></ul><h2>Preferred Qualifications:</h2><ul><li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li><li>Experience with a university s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li><li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li><li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li><li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Security Coordinator supports the daily security operations of the University, ensuring a safe and secure environment for students, staff, visitors, and property. Under the direction of the Director of Security, this role oversees campus safety procedures, coordinates incident response, and upholds compliance with institutional security policies and protocols.</p><p>Key Responsibilities</p><ul><li>Monitor and support day-to-day campus security operations in accordance with established protocols.</li><li>Maintain student and campus safety in alignment with the University s code of conduct and security guidelines.</li><li>Implement and update campus security procedures, systems, and emergency response plans.</li><li>Assist with supervision of all entry and exit procedures for students, staff, visitors, and vendors.</li><li>Oversee vehicle and parking safety on campus, ensuring proper access control.</li><li>Prepare and issue reports, security communications, and incident summaries for management review.</li><li>Support recruitment, training, and scheduling of security personnel.</li><li>Coordinate with relevant departments on safety initiatives, emergency drills, and special event security needs.</li><li>Provide support for departmental projects and initiatives to enhance campus security infrastructure.</li><li>Perform additional duties as assigned by the Director of Security.</li></ul><p>Required Skills and Qualifications</p><ul><li>Strong communication skills in English, with the ability to engage effectively at all organizational levels.</li><li>Demonstrated knowledge of security practices; experience in campus or institutional security preferred.</li><li>Ability to work in a fast-paced environment, manage pressure, and exercise sound judgment.</li><li>Strong attention to detail, confidentiality, and professional discretion.</li><li>Proficiency in Microsoft Office applications (Word, Excel, etc.).</li><li>Ability to organize, prioritize, and meet operational deadlines.</li><li>Capacity to work collaboratively with diverse teams and stakeholders.</li><li>Willingness to work evenings, weekends, or emergencies as required.</li></ul><p>Education and Experience</p><ul><li>Bachelor s degree preferred.</li><li>Minimum three (3) years of experience in security, military, law enforcement, or related field.</li><li>Experience preparing reports and using basic computer applications.</li></ul><p>How to Apply</p><p>Interested candidates should visit the Job Opportunities section on the AIU website submit a resume and cover letter. Applications are reviewed on a rolling basis until the position is filled. The University reserves the right to close the search at any time. Only shortlisted candidates will be contacted. Submit application via: https://aiu.edu.kw/careers/jobs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong communication skills in English, with the ability to engage effectively at all organizational levels.</li><li>Demonstrated knowledge of security practices; experience in campus or institutional security preferred.</li><li>Ability to work in a fast-paced environment, manage pressure, and exercise sound judgment.</li><li>Strong attention to detail, confidentiality, and professional discretion.</li><li>Proficiency in Microsoft Office applications (Word, Excel, etc.).</li><li>Ability to organize, prioritize, and meet operational deadlines.</li><li>Capacity to work collaboratively with diverse teams and stakeholders.</li><li>Willingness to work evenings, weekends, or emergencies as required.</li><li>Bachelor s degree preferred.</li><li>Minimum three (3) years of experience in security, military, law enforcement, or related field.</li><li>Experience preparing reports and using basic computer applications.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Coordinate and schedule meetings, ensuring optimal use of time and resources while managing conflicting priorities.</li><li>Maintain accurate and organized filing systems, both physical and digital, to enhance information retrieval and workflow efficiency.</li><li>Prepare and edit correspondence, reports, and presentations, ensuring clarity and professionalism in all communications.</li><li>Act as the primary point of contact for internal and external inquiries, demonstrating excellent customer service and communication skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Business Administration or a related field, ensuring a strong foundational knowledge of office management principles.</li><li>Proven experience of at least 2-4 years as an office secretary or administrative assistant in a fast-paced environment.</li><li>Proficiency in Microsoft Office Suite and other office management software, showcasing technical competence in daily operations.</li><li>Strong organizational skills and attention to detail, enabling the management of multiple tasks without compromising quality.</li></ul><p></p></section>

<p><br></p><p>Job Purpose The Manager Research &amp; Grants Office supports the Assistant Vice President for Research by managing the operational, administrative, and grant-related functions of the Academic Research &amp; Grants Office (RGO). The role ensures efficient coordination of research operations, grant administration, committee activities, faculty and student engagement, institutional reporting, research compliance, and external collaborations while supporting AIU's research strategy, institutional priorities, accreditation requirements, and research visibility.</p><p>Key Responsibilities</p><p>Research Office Operations</p><p>Manage the daily operations of the Research &amp; Grants Office, including workflow planning, calendars, project tracking, SharePoint, documentation, records management, forms, templates, SOPs, meeting coordination, action tracking, and continuous process improvement to ensure efficient and consistent service delivery.</p><p>Research Grants &amp; Funding Administration</p><p>Coordinate internal and external grant activities, including funding opportunity identification, proposal calls, submission tracking, review processes, award administration, grant documentation, reporting timelines, close-out activities, post-award monitoring, compliance requirements, budget coordination, expenditure tracking, procurement follow-up, and liaison with funding agencies including government, industry, KFAS, and institutional partners.</p><p>Research Ethics &amp; Compliance</p><p>Coordinate the administrative functions of the Research &amp; Ethics Committee by maintaining ethics submissions, committee records, approvals, review documentation, compliance files, conflict of interest records, responsible research practices, publication support, research policies, institutional procedures, and awareness and training programs while ensuring audit-ready documentation.</p><p>Research Reporting &amp; Institutional Effectiveness</p><p>Prepare weekly, monthly, quarterly, and annual reports covering research activities, grants, publications, collaborations, partnerships, events, faculty and student engagement, and institutional achievements. Maintain research KPIs, dashboards, executive reports, briefing notes, accreditation evidence, rankings data, research impact documentation, and institutional reporting while coordinating with Institutional Research, academic schools, and administrative departments to ensure data accuracy.</p><p>Faculty &amp; Student Research Support</p><p>Coordinate faculty research initiatives including grant writing support, workshops, publication support, research methodology programs, school-level research activities, and faculty engagement initiatives. Support undergraduate and graduate student research through internships, research showcases, poster competitions, publications, participation tracking, and research development while serving as the primary point of contact for research-related inquiries.</p><p>Research Partnerships &amp; Institutional Visibility</p><p>Coordinate research collaborations with local, regional, and international partners by supporting partnership development, Memoranda of Understanding (MoUs), collaborative projects, external visits, invited speakers, research forums, seminars, conferences, workshops, research days, grant information sessions, and stakeholder engagement. Collaborate with Marketing &amp; Communications to promote research achievements through newsletters, website content, media releases, faculty highlights, and institutional communications while maintaining records supporting research visibility and institutional impact.</p><p>General Responsibilities</p><p>Build effective working relationships with faculty, Deans, academic leaders, administrative departments, students, funding agencies, external partners, and senior leadership. Perform additional duties and special projects assigned by the Assistant Vice President for Research in support of University priorities.</p><p>Required Skills &amp; Qualifications</p><p>Strong knowledge of research administration, grants management, higher education operations, institutional reporting, research ethics, compliance, and research governance. Excellent project management, planning, organizational, analytical, documentation, and reporting skills with the ability to manage multiple priorities simultaneously. Strong written and verbal communication skills with the ability to prepare executive reports, presentations, correspondence, committee documentation, and institutional summaries. Demonstrated ability to coordinate effectively with faculty, academic leadership, administrative departments, students, funding agencies, external partners, and senior executives. High attention to detail, strong follow-up skills, professional judgment, confidentiality, and commitment to continuous improvement. Advanced proficiency in Microsoft Office applications, SharePoint, Excel, reporting tools, dashboards, project trackers, document repositories, and related technologies.</p><p>Education &amp; Experience Required</p><p>Bachelor's degree in Project Management, Research Administration, Science, Engineering, Health Sciences, Communication, or a related discipline. Minimum of four (4) years of progressively responsible experience in research administration, grants management, academic administration, institutional reporting, accreditation support, project management, committee administration, or higher education operations. Demonstrated experience coordinating projects, maintaining documentation, preparing reports, managing stakeholders, and supporting institutional initiatives.</p><p>Preferred</p><p>Master's degree in Research Management, Public Administration, Project Management, Education Leadership, Science, Engineering, or a related field. Experience within a university research office, grants office, academic affairs, institutional effectiveness, accreditation, research centre, or similar higher education environment. Experience supporting research grants, ethics committees, faculty research, KPI reporting, external funding agencies, research compliance, and project management. Professional certifications in project management, grants management, research administration, compliance, ethics, or institutional reporting are considered an advantage.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of research administration, grants management, higher education operations, institutional reporting, research ethics, compliance, and research governance.</li><li>Excellent project management, planning, organizational, analytical, documentation, and reporting skills with the ability to manage multiple priorities simultaneously.</li><li>Strong written and verbal communication skills with the ability to prepare executive reports, presentations, correspondence, committee documentation, and institutional summaries.</li><li>Demonstrated ability to coordinate effectively with faculty, academic leadership, administrative departments, students, funding agencies, external partners, and senior executives.</li><li>High attention to detail, strong follow-up skills, professional judgment, confidentiality, and commitment to continuous improvement.</li><li>Advanced proficiency in Microsoft Office applications, SharePoint, Excel, reporting tools, dashboards, project trackers, document repositories, and related technologies.</li><li>Bachelor's degree in Project Management, Research Administration, Science, Engineering, Health Sciences, Communication, or a related discipline.</li><li>Minimum of four (4) years of progressively responsible experience in research administration, grants management, academic administration, institutional reporting, accreditation support, project management, committee administration, or higher education operations.</li><li>Demonstrated experience coordinating projects, maintaining documentation, preparing reports, managing stakeholders, and supporting institutional initiatives.</li><li>Master's degree in Research Management, Public Administration, Project Management, Education Leadership, Science, Engineering, or a related field.</li><li>Experience within a university research office, grants office, academic affairs, institutional effectiveness, accreditation, research centre, or similar higher education environment.</li><li>Experience supporting research grants, ethics committees, faculty research, KPI reporting, external funding agencies, research compliance, and project management.</li><li>Professional certifications in project management, grants management, research administration, compliance, ethics, or institutional reporting are considered an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Director, Office of Faculty Affairs (OFA) Classification: Director Level Reports To: Vice President for Academic Affairs About The American International University American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction. For more information, visit: www.aiu.edu.kw Department Profile The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty. The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching &amp; Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities. The Office complements but does not replace the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness. The Office carries four interconnected institutional mandates: 1. Faculty Success &amp; Engagement Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support. 2. Academic Career Development &amp; Recognition Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth. 3. Academic Policies &amp; Shared Governance Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development. 4. Institutional Excellence &amp; Faculty Effectiveness Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission. Scope of Work The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance. The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission. The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities. This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities. Key Responsibilities 1. Faculty Success and Academic Engagement Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle. Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty. Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching &amp; Learning. Promote interdisciplinary collaboration among faculty across schools. Develop programmes supporting faculty engagement and institutional belonging. Coordinate faculty networking events, retreats, academic forums, and engagement initiatives. Support faculty wellbeing through collaboration with relevant institutional offices. Facilitate communication between Academic Affairs and faculty. Serve as an accessible resource for faculty seeking guidance on academic policies and procedures. Promote an inclusive, respectful, and collaborative academic culture. Coordinate faculty recognition and appreciation initiatives. Support retention of high-performing faculty through engagement initiatives. Develop institutional faculty engagement and satisfaction surveys.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><ul><li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li><li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above. Associate Professor or Professor preferred.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li><li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li><li>Experience developing and implementing faculty-related academic policies and procedures.</li><li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li><li>Human Resources, and senior administrators.</li><li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li><li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li><li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li></ul><p><strong>Technical and Professional Knowledge</strong></p><ul><li>Comprehensive understanding of faculty affairs administration in higher education.</li><li>Knowledge of academic governance principles and shared governance models.</li><li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li><li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li><li>Understanding of faculty workload models and academic staffing principles.</li><li>Knowledge of faculty lifecycle management from an academic perspective.</li><li>Familiarity with faculty information systems and institutional reporting.</li><li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li><li>Understanding of higher education policy development and institutional governance.</li><li>Familiarity with American-model higher education systems is highly desirable.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li><li>Exceptional interpersonal, communication, and relationship-building skills.</li><li>Strong diplomacy and conflict resolution skills.</li><li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li><li>Excellent organisational, analytical, and project management abilities.</li><li>Ability to facilitate collaboration across multiple academic and administrative units.</li><li>Commitment to shared governance, transparency, fairness, and collegiality.</li><li>Ability to balance institutional priorities with faculty interests.</li><li>Excellent written communication skills, including policy writing and report preparation.</li><li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li><li>Commitment to continuous improvement and evidence-based decision-making.</li><li>Cultural awareness and ability to work effectively within an international university environment.</li><li>High ethical standards, sound judgement, and professional integrity.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li><li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li><li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li><li>Experience working within an American-model university.</li><li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li><li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li><li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li><li>Evidence of scholarly achievement and active engagement in higher education leadership.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose The Director of Quality Assurance and Institutional Effectiveness is responsible for leading and overseeing all quality assurance, assessment, accreditation, and institutional effectiveness activities. The role ensures compliance with national and international accreditation standards, promotes a culture of continuous improvement, and supports data-driven decision-making across academic and administrative units. Key Responsibilities Lead and oversee institutional quality assurance, assessment, and institutional effectiveness processes Coordinate institutional and program-level accreditation activities, including self-studies, reports, and site visits Ensure ongoing compliance with national and international accreditation and quality standards Develop and maintain institutional assessment frameworks and performance indicators Collaborate with academic and administrative units to support continuous improvement initiatives Monitor, analyze, and report institutional effectiveness data to senior leadership Supervise quality assurance, accreditation, and assessment staff Support strategic planning and policy development related to quality and effectiveness Prepare reports and documentation for leadership, governing bodies, and accrediting agencies Perform other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills and Qualifications Strong knowledge of higher education quality assurance, accreditation, and assessment practices. Demonstrated experience managing accreditation or institutional effectiveness processes. Excellent organizational, analytical, and project management skills. Strong written and verbal communication skills in English. Ability to work collaboratively across academic and administrative units. High level of integrity and ability to handle confidential information. Proficiency in Microsoft Office and institutional data or reporting systems. Education and Experience Doctoral degree any field (required) from a reputable university. Minimum of 7 10 years of progressive experience in quality assurance, accreditation, or institutional effectiveness within higher education. Prior leadership or supervisory experience required.</p><p></p></section>

<p>The Manager Student Well Being is responsible for leading the University's student wellbeing services by developing, implementing, and overseeing programs that promote students' mental health, emotional wellbeing, resilience, and overall wellness. The role provides leadership for student wellbeing initiatives, counselling services, crisis intervention, and preventative education programs while fostering a supportive, inclusive, and healthy campus environment that contributes to student success and retention.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and oversee the University's Student Wellbeing Office and related wellbeing initiatives.</li><li>Supervise the Mental Health Counsellor and provide leadership, guidance, coaching, and professional support.</li><li>Develop and implement comprehensive student wellbeing strategies, programs, and services that promote mental health, emotional wellbeing, resilience, and healthy lifestyles.</li><li>Establish policies, procedures, and operational standards for student wellbeing and counselling services in accordance with University policies and professional best practices.</li><li>Coordinate student wellbeing awareness campaigns, workshops, seminars, wellness events, and preventative education initiatives.</li><li>Oversee the provision of counselling and referral services for students experiencing personal, emotional, psychological, or academic challenges.</li><li>Coordinate crisis intervention, risk assessment, and student support responses in collaboration with Student Affairs, Academic Affairs, Campus Security, and external healthcare providers when required.</li><li>Develop partnerships with healthcare providers, community organizations, and external specialists to strengthen student support services.</li><li>Collaborate with Student Affairs staff, faculty members, and other University departments to identify and support students requiring wellbeing interventions.</li><li>Monitor student wellbeing trends, service utilization, program effectiveness, and key performance indicators, preparing reports and recommendations for continuous improvement.</li><li>Ensure compliance with professional ethical standards, confidentiality requirements, University policies, and applicable laws governing student wellbeing services.</li><li>Manage departmental resources, budgets, and operational planning to ensure effective service delivery.</li><li>Support institutional initiatives that promote student engagement, retention, and overall student success.</li><li>Perform other duties as assigned.</li></ul><p><strong>Required Skills and Qualifications</strong></p><ul><li>Strong knowledge of student wellbeing, mental health services, counselling program administration, and higher education student support.</li><li>Demonstrated experience managing wellbeing, counselling, or student support programs.</li><li>Strong understanding of crisis intervention, student development, and mental health promotion.</li><li>Excellent leadership, organizational, and project management skills.</li><li>Strong interpersonal, communication, and relationship-building abilities.</li><li>Ability to work collaboratively with academic and administrative departments, healthcare professionals, and external stakeholders.</li><li>High level of professionalism, integrity, discretion, and ability to manage highly confidential information.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Proficiency in Microsoft Office and student services or case management systems.</li></ul><p><strong>Education and Experience</strong></p><ul><li>Master's degree in Psychology, Counselling, Social Work, Mental Health, Higher Education Administration, Student Affairs, or a related field from a reputable university.</li><li>Minimum of 5 10 years of progressively responsible experience in student wellbeing, counselling services, mental health, student affairs, or higher education administration.</li><li>Minimum of 3 5 years of leadership or supervisory experience.</li><li>Experience managing student wellbeing programs, counselling services, crisis intervention, and wellness initiatives within a higher education institution is highly desirable.</li><li>Professional licensure or certification in counselling, psychology, or a related discipline is considered an advantage.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Psychology, Counselling, Social Work, Mental Health, Higher Education Administration, Student Affairs, or a related field from a reputable university.</li><li>Minimum of 5 10 years of progressively responsible experience in student wellbeing, counselling services, mental health, student affairs, or higher education administration.</li><li>Minimum of 3 5 years of leadership or supervisory experience.</li><li>Experience managing student wellbeing programs, counselling services, crisis intervention, and wellness initiatives within a higher education institution is highly desirable.</li><li>Professional licensure or certification in counselling, psychology, or a related discipline is considered an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Internal Auditor performs operational, compliance, and risk-based audits across AIU's academic and administrative units. The role evaluates internal controls, reviews institutional processes, identifies opportunities for improvement, and assists management in strengthening governance and operational effectiveness. Working under the supervision of the Director of Internal Audit, the Internal Auditor conducts audit engagements, documents findings, prepares audit reports, and monitors corrective actions while maintaining independence, objectivity, and confidentiality.</p><p>Key Responsibilities</p><p>Audit Planning and Execution</p><ul><li>Participate in the execution of the annual risk-based Internal Audit Plan.</li><li>Conduct operational, compliance, and process audits across academic and administrative departments.</li><li>Perform audit fieldwork, including interviews, process walkthroughs, document reviews, and testing of internal controls.</li><li>Assess whether institutional policies, procedures, and regulations are consistently applied.</li><li>Identify control weaknesses, operational inefficiencies, and compliance gaps.</li><li>Maintain complete and accurate audit working papers in accordance with professional auditing standards.</li></ul><p>Operational and Process Reviews</p><ul><li>Evaluate the effectiveness and efficiency of administrative and academic processes.</li><li>Review Human Resources, Procurement, Student Affairs, Information Technology, Finance, and other operational functions for compliance with University policies.</li><li>Assess whether established internal controls adequately mitigate operational risks.</li><li>Verify that corrective actions from previous audits have been implemented effectively.</li></ul><p>Governance and Compliance</p><ul><li>Evaluate compliance with University policies and procedures.</li><li>Review compliance with Kuwait Labour Law, applicable regulatory requirements, and institutional governance practices.</li><li>Assist in assessing policy implementation across schools and departments.</li><li>Support reviews of conflict-of-interest disclosures, policy compliance, and governance documentation.</li></ul><p>Risk Management</p><ul><li>Assist in identifying operational risks affecting the University.</li><li>Contribute to maintaining the institutional risk register.</li><li>Support periodic risk assessments across departments.</li><li>Monitor the implementation of risk mitigation plans and report outstanding issues.</li></ul><p>Audit Reporting</p><ul><li>Prepare clear, accurate, and evidence-based audit reports.</li><li>Document audit observations, root causes, risks, and practical recommendations.</li><li>Discuss preliminary findings with department management.</li><li>Present audit results to the Director of Internal Audit for review.</li></ul><p>Follow-up Activities</p><ul><li>Track management action plans resulting from audit findings.</li><li>Verify completion and effectiveness of corrective actions.</li><li>Maintain records of outstanding audit recommendations.</li><li>Prepare follow-up reports on implementation progress.</li></ul><p>Advisory and Special Projects</p><ul><li>Provide advisory support on internal controls, process improvements, and risk management.</li><li>Assist with investigations into reported irregularities, policy violations, or operational concerns when assigned.</li><li>Participate in special audit assignments and institutional projects.</li><li>Support preparation for accreditation reviews by evaluating operational evidence and compliance processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, Internal Auditing, or a related field. Master's degree is preferred.</li><li>Minimum three (3) to five (5) years of experience in internal auditing, operational auditing, compliance, risk management, or a related field.</li><li>Experience conducting operational or process audits is preferred.</li><li>Experience in higher education, public sector, or a similarly regulated environment is an advantage.</li><li>Knowledge of internal control frameworks and risk management principles.</li><li>CIA certification or progress toward obtaining CIA certification is preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prepare professional audit reports with clear recommendations.</li><li>Sound understanding of internal control principles and audit methodologies.</li><li>Ability to analyze complex processes and identify operational risks.</li><li>High level of integrity, objectivity, and professional ethics.</li><li>Strong organizational and time management skills.</li><li>Ability to maintain confidentiality when handling sensitive information.</li><li>Proficiency in Microsoft Office applications and audit documentation tools.</li><li>Ability to build effective working relationships across the University while maintaining audit independence.</li><li>Certified Internal Auditor (CIA) or other relevant professional certification.</li><li>Knowledge of higher education governance and accreditation standards (particularly WSCUC) is desirable.</li><li>Familiarity with Kuwait regulatory and compliance requirements is an advantage.</li><li>Experience with Enterprise Risk Management (ERM) methodologies is preferred.</li></ul><p></p></section>

<p><br></p><p><strong>Roles &amp; Responsibilities:</strong></p><p><strong>Drilling Operations:</strong> Ensures the safety of personnel, equipment, and the efficiency of operations on the drill floor and other drilling operation associated areas. Plans and schedules all drilling and associated activity. Directs personnel towards achieving optimum job performance according to the client s requirements. Ensures any deviation from client well plan (Game Plan) is approved by STP, and that Client representative has documented in written form, and that necessary management of change or deviation is approved in Synergi prior to operation starts. Consult with the STP and Client s Representative regarding the progress of the Drilling program and associated operations, keeping the driller informed about the ongoing drilling program objectives and communicating any changes in plans. Ensure that space-out drawings are correct and are posted in the drillers cabin. Overseeing that post-jarring sheet are filled out and understood by the driller. Relieve the Driller at the Driller s console as operational requirement demands. Ensures that all necessary equipment is ready for the next phase of the Drilling / Workover program and that necessary rig procedures, including JSA and PTW, are prepared on time and with good quality for the actual operations. Assists &amp; supervises drilling crew at the location at all relevant times, ensuring circulating time is sufficient and the well is stable on trips, when the BHA is being worked and whenever there is a hole problem. Operates the drilling unit with strict adherence to company Drilling &amp; Well Control manuals, by reviewing and approving all drilling related work permits.</p><p><strong>Well Control:</strong> Ensure that well control requirements are in place according to operational requirements - assist in supervising well killing operations in any well control situation. Plans &amp; monitors comprehensive well control parameters to proactively identify any signs of well control issues for early detection and swift response. Maintains and regularly tests well control equipment, in accordance with Company s and Client s requirement, ensuring its readiness and effectiveness in critical situations. Perform all well control calculations (i.e., mud weight increase, initial and final circulating pressures, number of strokes, etc.).</p><p><strong>Management of Major Emergencies:</strong> To be part of the Rig s Emergency Response Team as detailed in the Emergency Plan and Company Procedures. Ensure that all personnel are instructed in the procedures to be adopted in the case of an emergency. Ensure that Well Control and general safety drills are held and recorded in accordance with Company requirements.</p><p><strong>Materials &amp; Equipment:</strong> Assist STP in ensuring the location has sufficient stock of parts and materials to perform drilling and associated operations as per contractual requirements. Ensure planned maintenance and repair of drilling equipment including draw-works, mud pumps, top drive, rotary table, and BOP are completed and documented to ensure optimum condition and proper availability of required tools. Responsible for housekeeping standards in all drilling areas, sack store and mud pump room.</p><p><strong>Rig Move:</strong> Support STP in planning all related rigs move activities, equipment, supplies, personnel in compliance with the Rig move Procedures. Assesses the current and new location, considering factors such as safety, lifting equipment availability at location, preparation for rig-up operations, Supervise the Rig move team during rigging down and rigging up activities to ensure they are followed efficiently and safely.</p><p><strong>Client Management:</strong> Develops and maintains positive working relationships with other department heads, supervisors, operator's representatives, subcontractors, and all personnel on the rig. Responds to client requests and needs concerning materials, equipment, and personnel after getting adequate management approval.</p><p><strong>Reporting and Documentation:</strong> Maintains proper logs and records, promptly submitting required reports as per company protocols and regulatory standards. Prepare accurate and timely reports, including daily drilling reports, equipment status reports and incident reports, to document drilling activities and operational performance. Review all operational/technical bulletins, communicate pertinent points to crew members and implement all directives as required. Assist STP in initiating, monitoring, and recording all maintenance and repairs work in collaboration with maintenance department.</p><p><strong>People Management &amp; Development:</strong> Provide clear instructions to their team regarding their duties, responsibilities, and any necessary safety precautions prior to commencing work. Mentor, develop and train their team to ensure safe and effective operations. Identifies opportunities for skill and career advancement, works to support the professional growth of their team members. Ensure their team receives the necessary required training to perform their duties safely and effectively through on-the-job training, classroom training and participation in safety drills and exercises. Support, promote and actively participate in ADES s Competency Assurance Program for their team. Evaluates the performance of their team on constant and fair feedback basis, identify areas for improvement, drive ADVANCE process to formalize a performance management culture.</p><p><strong>Job Requirements:</strong></p><p><strong>Education &amp; Experience:</strong> Minimum education level required: High School or Vocational/Technical Qualification. Minimum (8) years of working experience in land drilling and workover operations with contractors with a career history showing time served as Assistant Driller, Driller, and Tool pusher. Must have working experience on Onshore rigs.</p><p><strong>Skills/Competencies Required:</strong> Fluent in English (written &amp; spoken). PC literate in Microsoft Office Advanced Mathematical skills adding, subtracting, dividing, multiplying , drilling practice, drilling fluids. Leadership, Situation Awareness, Communication, Teamwork, Performance shaping factors stress and fatigue, inspecting work.</p><p><strong>Physical Requirements:</strong> Regularly climbing (stairs, ladders). Regularly bending, twisting, and standing. Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat etc.). Ability to work on day/night shifts.</p><p><strong>Certifications:</strong> As per ADES Training Matrix. Valid Well Control (Well Sharp / IADC) Certificate.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education &amp; Experience:</strong> Minimum education level required: High School or Vocational/Technical Qualification. Minimum (8) years of working experience in land drilling and workover operations with contractors with a career history showing time served as Assistant Driller, Driller, and Tool pusher. Must have working experience on Onshore rigs.</p><p><strong>Skills/Competencies Required:</strong> Fluent in English (written &amp; spoken). PC literate in Microsoft Office Advanced Mathematical skills adding, subtracting, dividing, multiplying , drilling practice, drilling fluids. Leadership, Situation Awareness, Communication, Teamwork, Performance shaping factors stress and fatigue, inspecting work.</p><p><strong>Physical Requirements:</strong> Regularly climbing (stairs, ladders). Regularly bending, twisting, and standing. Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat etc.). Ability to work on day/night shifts.</p><p><strong>Certifications:</strong> As per ADES Training Matrix. Valid Well Control (Well Sharp / IADC) Certificate.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Director of Institute of Private Training Classification: Senior Administrative and Academic Leadership- Director Level Reports To: VP for university engagements About The American International University American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society. AIU is executing its RISE Strategy 2PHONE_NUMBER, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda. For more information, visit: www.aiu.edu.kw Department Profile The Institute for Private Training (IPT) is responsible for designing, developing, and delivering executive education, professional development, customized corporate training, consultancy services, and workforce development programmes. IPT collaborates with government entities, private sector organizations, international institutions, and professional associations to deliver high-quality learning solutions that address national priorities and industry needs. The Institute plays a strategic role in strengthening AIU's engagement with external stakeholders, diversifying institutional revenue, enhancing professional education, and supporting the University's contribution to national human capital development. Scope of Work The Director of the Institute for Private Training (IPT) provides strategic leadership for AIU's executive education, professional development, and workforce development initiatives. Reporting to the Vice President for University Engagements, the Director is responsible for developing and implementing the Institute's strategic vision, expanding its portfolio of professional training and executive education programmes, ensuring operational excellence, and driving sustainable business growth. Working in close collaboration with the Partnership Office under the Office of the Vice President for University Engagements, the Director will identify, establish, and strengthen strategic partnerships with government entities, private sector organizations, international universities, professional associations, and industry leaders. These partnerships will support the co-development of executive education programmes, customized corporate training, professional certifications, consultancy services, applied research initiatives, and other collaborative activities that advance AIU's strategic objectives and contribute to Kuwait Vision 2035. The Director will lead business development activities, identify emerging market opportunities, oversee programme quality and financial performance, promote innovation in executive education, and position IPT as a leading provider of professional training and lifelong learning within Kuwait and the GCC region. Key Responsibilities Develop and implement the strategic plan for the Institute for Private Training in alignment with AIU's RISE Strategy and Kuwait Vision 2035. Lead the growth and development of executive education, professional development, customized corporate training, consultancy services, and lifelong learning initiatives. Develop sustainable business strategies to increase institutional revenue through executive education, corporate training, professional certification programmes, and strategic partnerships. Work closely with the Partnership Office to establish and strengthen collaborations with government entities, private sector organizations, international universities, accreditation bodies, and professional organizations. Identify emerging workforce development needs and design innovative programmes that respond to market demand. Lead the development, implementation, quality assurance, and continuous improvement of executive education and professional training programmes. Expand AIU's portfolio of internationally recognized professional certifications and executive education offerings. Prepare annual business plans, operational plans, budgets, and key performance indicators to ensure sustainable institutional growth. Monitor programme quality, client satisfaction, financial performance, and operational effectiveness using measurable performance indicators. Promote innovation, digital learning, artificial intelligence applications, and emerging technologies within executive education and professional training. Represent AIU and IPT at national, regional, and international events, conferences, and professional forums to enhance institutional visibility and establish new strategic opportunities. Collaborate with AIU's academic schools, research centers, and administrative departments to develop interdisciplinary professional education programmes. Ensure compliance with all relevant University policies and applicable regulatory and quality assurance requirements Reporting Departments (If Applicable) Institute for Private Training (IPT) Coordinator Minimum Qualifications: Education Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred. Experience Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Minimum Qualifications:</b></p><p><b>Education</b> Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred.</p><p><b>Experience</b> Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives. Experience leading multidisciplinary teams and working with senior executives, government officials, and external stakeholders.</p><p><b>Technical Knowledge</b> Strategic planning and institutional development. Executive education and professional training management. Business development and partnership management. Programme design and quality assurance. Budgeting and financial management. Digital learning platforms and emerging educational technologies. Performance management and KPI development.</p><p><b>Skills and Competencies</b> Proven leadership and people management skills with the ability to lead multidisciplinary teams and foster a high-performance culture. Excellent knowledge of private training, professional development, and continuing education best practices. Excellent written and verbal communication skills in English; Arabic language proficiency is an advantage. Knowledge of workforce development trends, professional certifications, and industry training requirements.</p><b>Preferred Qualifications</b><p>Master's degree in Education, Business Administration, Management, Information Systems, Data Science, Strategic Management, Organizational Development, or a related field. Experience working with higher education institutions, executive education centers, or professional training organizations. Experience establishing strategic partnerships with government entities, private sector organizations, international institutions, or professional associations. Demonstrated success in business development, revenue generation, and expanding professional training or executive education services. Experience developing customized corporate training, executive education, consultancy, or professional certification programmes. Knowledge of Kuwait's higher education sector, workforce development priorities, and Kuwait Vision 2035. Experience managing international collaborations and cross-sector partnerships. Experience integrating digital technologies, AI-enabled solutions, or innovative learning approaches into professional training and executive education. Professional certifications in leadership, project management, quality management, executive education, or organizational development are considered an asset.</p><p></p></section>

<p><span style="font-size: 11px;"><b>Job Summary</b></span></p><p><span style="font-size: 11px;"><br></span></p><p><span style="font-size: 11px;"> The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><p>Role Impact This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>IT Support &amp; Helpdesk Operations</p><ul><li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li><li>Install, configure, and set up new computer systems, hardware, and standard software images.</li><li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li><li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li><li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li><li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li><li>Conduct IT orientation and onboarding support for new faculty and staff members.</li><li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li><li>Printing Student and Staff ID Cards and granting necessary access.</li><li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li></ul><p>Classroom, Lab &amp; Office Technology Support</p><ul><li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li><li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li><li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li></ul><p>Academic Software &amp; Lab Environment Support</p><ul><li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li><li>Provide operational support for academic software platforms used in teaching and learning environments.</li><li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li><li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li><li>Support testing and validation of academic software updates prior to semester rollouts.</li></ul><p>Endpoint Deployment &amp; Asset Support</p><ul><li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li><li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li><li>Support ID card printing management systems and associated hardware as required.</li></ul><p>User &amp; System Administration</p><ul><li>Assist with domain access, user account creation, and email registration under established procedures.</li><li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li><li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li><li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li><li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li></ul><p>Network &amp; Infrastructure Support</p><ul><li>Assist with basic network connectivity troubleshooting and performance-related issues.</li><li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li><li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li></ul><p>Event Technology &amp; Technical Support</p><ul><li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li><li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li><li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li><li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li><li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li><li>Assist with setting up and teardown of event-related technology before and after events.</li></ul><p>Time Attendance System Administration</p><ul><li>Support administration and operational use of the Time Attendance System (COSEC).</li><li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li><li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li><li>Implement approved shift changes and schedule updates requested by the HR Department.</li><li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li></ul><p>Documentation, Regulatory Compliance, and Continuous Improvement</p><ul><li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li><li>Follow IT policies, SOPs, security guidelines, and service standards.</li><li>Identify recurring issues and suggest improvements to processes or configurations.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p>Diploma or bachelor's degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>American International University (AIU) invites applications for a full-time Mathematics Foundation Program Instructor for the 2024 academic year. This faculty position is situated within a coordinated, outcomes-driven Foundation Program that prepares students for entry into undergraduate study. The successful candidate will demonstrate strong, scholarly-informed teaching in developmental mathematics, a clear commitment to student progression, and the ability to operate effectively within a structured, multi-section academic environment. The role requires disciplined course delivery, alignment with shared curricula and assessments, and the consistent use of evidence-based instructional practices. Faculty are expected to teach with purpose, monitor student learning closely, and ensure that students meet defined progression standards for entry into degree programs.</p><p>Key Responsibilities</p><p>Teaching and Instruction</p><ul><li>Deliver high-quality instruction across Foundation Program mathematics courses (e.g., pre-algebra, algebra, quantitative reasoning)</li><li>Teach for conceptual understanding alongside procedural fluency</li><li>Plan and deliver structured lessons aligned with established course outcomes</li><li>Apply evidence-based and scholarly-informed teaching practices appropriate to developmental mathematics</li><li>Use active learning strategies, including questioning, concept checks, and guided practice</li><li>Adapt instruction to meet the needs of students with varied levels of mathematical preparation</li></ul><p>Assessment and Student Progression</p><ul><li>Design and implement formative assessments to monitor student learning</li><li>Contribute to the development and delivery of common program-level assessments</li><li>Support comprehensive end-of-term assessments aligned with course outcomes</li><li>Evaluate student performance and ensure readiness for progression into degree programs</li></ul><p>Program Delivery and Operations</p><ul><li>Adhere to common syllabi, pacing structures, and assessment frameworks across coordinated sections</li><li>Maintain accurate records of attendance, grades, and student engagement</li><li>Enforce program policies related to attendance and academic progress</li><li>Identify and intervene early with students at risk of non-progression</li><li>Provide office hours and targeted academic support</li><li>Utilize Canvas as the primary learning management system</li><li>Use Microsoft Teams to support communication and instructional continuity as required</li><li>Deliver instruction effectively in both in-person and remote formats</li><li>Fulfill all teaching-related responsibilities, including meetings and coordination activities</li></ul><p>Collaboration and Continuous Improvement</p><ul><li>Work closely with course coordinators to ensure alignment of instruction and assessment across sections</li><li>Contribute to the ongoing development and refinement of curriculum and instructional materials</li><li>Use student performance data to inform instructional decisions and targeted interventions</li><li>Participate in program-level initiatives focused on improving student outcomes</li><li>Support institutional expectations related to documentation, quality assurance, and continuous improvement</li><li>Engage professionally within a collaborative, team-based academic environment</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Academic Credentials:</h2><p>Master's degree in Mathematics or a closely related field</p><h2>Teaching Experience:</h2><p>Proven experience teaching mathematics at the secondary or post-secondary level</p><h2>Instructional Practice:</h2><p>Demonstrated ability to teach students with varied academic preparation, including those requiring foundational support</p><h2>Pedagogical Approach:</h2><p>Familiarity with evidence-based or scholarly-informed approaches to teaching and learning</p><h2>Technology Skills:</h2><p>Proficiency with learning management systems (e.g., Canvas) and instructional technologies</p><h2>Communication:</h2><p>Strong written and verbal communication skills in English</p><h2>Professional Practice:</h2><p>Ability to manage teaching responsibilities within a structured academic program and meet established deadlines</p><h2>Cultural Competency:</h2><p>Ability to work effectively in a diverse, international academic environment</p><h2>Preferred:</h2><p>Candidates with at least two years of teaching experience in higher education</p><p>Experience teaching foundation, remedial, or developmental mathematics</p><p>Experience working within coordinated, multi-section courses with shared curricula and assessments</p><p>Familiarity with outcome-based instruction, common assessment design, and program-level alignment</p><p>Experience supporting students with gaps in mathematical preparation or low confidence</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Position:</strong> Director of Internal Audit</p><p><strong>Classification:</strong> Director</p><p><strong>Reports To:</strong> Functional reporting to the Audit &amp; Risk Committee if the BoT and Administrative to the President.</p><p><strong>Department Profile</strong></p><p>The Office of Internal Audit is an independent, objective assurance and advisory function. Its purpose is not to find fault it is to give AIU's leadership and Board the confidence that the institution's operations, processes, and controls are functioning as intended and are fit for the purposes the RISE Strategy demands. Where they are not, the Director identifies the gap, quantifies the risk, and recommends practical, implementable improvements. Critically, AIU's internal audit function focuses on operational and process assurance not financial audit. Financial auditing is conducted by AIU's independently appointed external auditor. The Director of Internal Audit does not duplicate that work. Instead, this role covers the institutional territory that financial auditors do not: academic process integrity, HR and procurement process compliance, IT governance, student affairs operations, research grant management, and the operational evidence that WASC accreditation requires.</p><p><strong>Scope of Work</strong></p><p>The Director of Internal Audit provides independent, risk-based operational assurance across all institutional functions. Using a structured annual audit plan approved by the Board Audit &amp; Risk Committee, the Director examines whether AIU's processes, controls, and governance mechanisms are working as intended identifying risks, recommending improvements, and tracking implementation of corrective actions. The scope spans five operational domains:</p><ul><li><strong>Operational Process Audit:</strong> Systematic review of institutional workflows and operating procedures from student admissions to faculty evaluation assessing whether processes are efficient, consistently followed, and producing intended outcomes.</li><li><strong>Governance &amp; Compliance Audit:</strong> Assessment of whether AIU's governance structures, Board policies, and institutional policies are being implemented as written with particular focus on the policies required for WSCUC accreditation.</li><li><strong>Risk Management:</strong> Identification, assessment, and monitoring of institutional operational risks developing and maintaining AIU's risk register, advising the President and Board on emerging risks, and recommending mitigation measures.</li><li><strong>Academic &amp; Research Integrity Audit:</strong> Process-level review of academic operations curriculum delivery, assessment practices, research grant compliance, faculty performance documentation, and accreditation evidence management to confirm that stated practices are actual practices.</li><li><strong>Special Investigations &amp; Advisory:</strong> Conducting investigations into reported irregularities, process failures, or governance concerns and providing advisory support to institutional leaders on internal control design, policy development, and risk mitigation.</li></ul><p><strong>Key Responsibilities</strong></p><p><strong>Audit Planning and Annual Audit Programme</strong></p><ul><li>Develop, maintain, and execute a risk-based Annual Audit Plan covering all significant institutional operational areas approved by the Board Audit &amp; Risk Committee each November before the academic year to which it applies</li><li>Prioritise audit engagements based on a formal, documented institutional risk assessment conducted annually ranking operational areas by likelihood and impact of material process failure or non-compliance</li><li>Ensure the audit programme addresses the operational evidence requirements of WSCUC accreditation.</li><li>Manage the audit calendar to ensure that all planned engagements are completed within the academic year and that findings are reported to relevant management before the next audit cycle begins</li><li>Review and update the audit plan during the year in response to significant changes in institutional priorities, identified risks, or Board direction</li></ul><p><strong>Operational and Process Audit Execution</strong></p><ul><li>Conduct structured operational audits of institutional processes from student application and enrolment through graduation, from faculty recruitment and evaluation through promotion, from budget request through expenditure approval assessing whether each process is documented, consistently applied, and producing intended outcomes</li><li>Examine procurement and vendor management processes to confirm that purchases are properly authorized, competitively tendered where required, and that contracts are managed in accordance with AIU policy and Kuwait procurement regulations</li><li>Review HR processes recruitment, contract management, performance evaluation, leave management to confirm consistent application across all departments and schools</li><li>Audit student affairs operations admissions decisions, academic standing determinations, disciplinary processes, grievance handling to confirm that stated policies are applied equitably and consistently</li><li>Review IT governance processes system access controls, data management, change management procedures in coordination with the CIO and providing an independent assurance layer over IT operational risk</li><li>Prepare clear, actionable audit reports for every engagement stating the scope, the evidence examined, the findings, the risk rating, and specific recommendations shared with the relevant Dean or VP before submission to the President and Board Audit &amp; Risk Committee</li></ul><p><strong>Governance and Policy Compliance</strong></p><ul><li>Assess whether AIU's Policies are being operationally implemented confirming that policy commitments are happening as the policies describe</li><li>Review the institution's compliance with Kuwait Labour Law, PUC regulatory requirements, and Kuwait data protection standards identifying any gaps between regulatory obligation and operational practice</li><li>Evaluate the effectiveness of AIU's shared governance structures confirming that the Faculty Council has genuine operational authority in academic matters, that its decisions are recorded and implemented, and that shared governance is substantive rather than performative</li><li>Conduct a periodic Governance Health Check an annual structured assessment of Board Committee effectiveness, Board self-evaluation process completion, and Presidential evaluation documentation reported directly to the Board Chair</li><li>Review all institutional conflicts of interest disclosures, related-party transaction documentation, and whistleblower reports ensuring these processes are functioning and that issues raised are tracked to resolution</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education</strong> Master's degree in Accounting, Business Administration, Internal Auditing, or Public Administration is required. A professional audit or accounting qualification at a level equivalent to a master's degree may be accepted in place of an academic master's.</li><li><strong>Experience</strong> Minimum seven (7) years of progressive experience in internal auditing, operational auditing, or risk management with at least three (3) years at a supervisory or management level</li><li>Demonstrated experience conducting operational and process audits not exclusively financial audits with documented experience examining institutional workflows, governance compliance, and HR and procurement processes</li><li>Prior experience in a higher education, public sector, or comparably governed institution is a significant advantage candidates must understand the governance environment of a university, including shared governance and Board oversight</li><li>Experience working with or reporting to a Board-level Audit Committee candidates must be comfortable preparing and presenting audit reports at governance level, in non-technical language</li><li>Experience developing and maintaining an institutional risk register and conducting structured risk assessments</li><li>GCC or Kuwait experience is an advantage familiarity with Kuwait Labor Law, PUC regulatory requirements, and the operating context of a private institution in Kuwait is valued</li><li>CIA and CRMA Certifications are strongly preferred.</li><li><strong>Skills and Competencies</strong> Exceptional written communication audit reports are the primary product of this office; the Director must write clearly, precisely, and without jargon.</li><li>Professional independence and objectivity the Director must maintain impartiality in all engagements, resist pressure from management to soften findings, and escalate conflicts of interest to the Board Audit &amp; Risk Committee without hesitation</li><li>Analytical rigor the ability to examine complex institutional processes, identify the point of control failure, distinguish symptoms from root causes, and recommend solutions that address the root cause rather than its manifestation</li><li>Interpersonal intelligence effective internal auditing requires trust; the Director must build constructive relationships with the people being audited, positioning the audit function as a partner in improvement rather than an instrument of sanction</li><li>Discretion and confidentiality the Director handles sensitive institutional information, whistleblower disclosures, and investigation findings; absolute discretion is non-negotiable</li><li>Familiarity with WASC or comparable accreditation standards is a material advantage in this role</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><ol> </ol> <p>Key Responsibilities</p> <p>1. IT Strategy, Governance and Presidential Advisory</p> <ul> <li>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</li> <li>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026 2030 KPIs and the WSCUC accreditation evidence requirements</li> <li>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration &amp; Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</li> <li>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</li> <li>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</li> <li>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</li> </ul> <p><br></p> <p>Reporting Departments (If Applicable)</p> <ul> <li>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</li> <li>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</li> <li>Cybersecurity &amp; Data Governance Lead: information security, data governance standards, and compliance</li> </ul> <p> <br> </p> <p>Minimum Qualifications: </p> <p>Education</p> <ul> <li>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</li> <li>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</li> </ul> <p> <br> </p> <p>Experience</p> <ul> <li>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</li> <li>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</li> <li>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</li> <li>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</li> <li>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</li> <li>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</li> </ul> <p> <br> </p> <p>Technical Knowledge</p> <ul> <li>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</li> <li>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</li> <li>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</li> <li>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</li> <li>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</li> <li>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</li> </ul> <p> <br> </p> <p>Leadership and Interpersonal Competencies</p> <ul> <li>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</li> <li>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</li> <li>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</li> <li>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</li> </ul> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><ol> </ol> <p> </p> <p>Key Responsibilities:</p> <p>Rankings Strategy and Data Submission</p> <ul> <li>Develop and maintain AIU's annual Rankings Action Plan, a structured, data-driven roadmap for improving position across all active and target ranking systems, updated each October for Board review</li> <li>Manage all data submissions to QS World University Rankings, QS Stars, Times Higher Education (THE) World and Impact Rankings, Webometrics Ranking of World Universities, and UI GreenMetric, ensuring submissions are complete, accurate, and filed before agency deadlines</li> <li>Maintain detailed, up-to-date knowledge of the methodology, data definitions, indicators, and weighting of every active ranking system in AIU's portfolio; monitor changes to methodology and adjust data strategy accordingly</li> <li>Build and maintain the AIU Rankings Data Repository, the single authoritative source of record for all data submitted to external ranking agencies, maintained in a format that enables year-on-year comparison and audit</li> <li>Coordinate with the Institutional Research Office, Registrar, Library, HR, and VP Academic Affairs to collect, verify, and validate all data elements required for ranking submissions</li> <li>Ensure that all data submitted to ranking agencies is accurate, reproducible, and consistent with data published on AIU's public website, no figure may be submitted to a ranking body that cannot be independently verified</li> </ul> <p> <br> </p> <p>Institutional Benchmarking and Competitive Intelligence</p> <ul> <li>Design and implement an annual benchmarking programme comparing AIU's performance against defined peer groups across Kuwait, the GCC, and internationally, covering student outcomes, faculty productivity, research output, employability, and student-to-faculty ratios</li> <li>Produce the Annual Benchmarking Report for the President, a structured, visual, decision-ready analysis showing AIU's relative position, trajectory, and priority improvement areas</li> <li>Monitor peer institution rankings, accreditation status, programme offerings, and strategic developments, providing the President with quarterly competitive intelligence briefs</li> <li>Identify the specific ranking indicators where AIU has the highest potential for near-term improvement and develop targeted action plans in coordination with the relevant VP or Dean</li> <li>Represent AIU's position accurately in all external comparisons and marketing materials, ensuring no benchmarking claim is made without verified, methodologically sound data</li> </ul> <p> <br> </p> <p>Academic Reputation and Visibility</p> <ul> <li>Lead AIU's response to the QS and THE academic reputation surveys, coordinating with the President, VPAA, and Deans to identify and engage Kuwaiti, GCC, and international academics who are familiar with AIU's work</li> <li>Lead AIU's response to the QS employer reputation survey, working with VP Engagement &amp; External Relations and Career Services to engage Kuwait and GCC employers who hire AIU graduates</li> <li>Manage and continuously improve AIU's Webometrics profile, overseeing institutional web presence, digital publication of research outputs, and online visibility of faculty and research activity</li> <li>Work with the AVP Research &amp; Innovation to ensure all AIU research publications are indexed in Scopus and Web of Science under the correct institutional affiliation, preventing data loss that would otherwise cost AIU citation metrics</li> <li>Manage AIU's institutional profiles on all ranking agency platforms, QS Top Universities, THE World University Rankings, Scopus Institutions, Google Scholar, keeping information current and complete<br> </li> </ul> <p> <br> </p> <p>Strategy Alignment and Internal Reporting</p> <ul> <li>Serve as the primary point of contact between AIU and all ranking agencies, maintaining professional relationships with QS, THE, and Webometrics account managers</li> <li>Present the Annual Rankings Progress Report to the Board of Trustees alongside the RISE Strategy KPI review, demonstrating measurable movement on ranking indicators</li> <li>Advise the President, VPAA, and Deans on the ranking implications of institutional decisions, including faculty hiring, research investment, program development, and student recruitment strategy</li> <li>Coordinate with the Accreditation Liaison Officer to ensure that ranking data submissions are consistent with WSCUC self-study data, no gap or contradiction between accreditation and ranking evidence</li> <li>Contribute to the Annual Institutional Effectiveness Report the rankings and benchmarking.</li> <li>Train and brief faculty, administrators, and Deans on ranking methodologies, what each indicator measures, and what faculty behavior, particularly in research and publication directly affects AIU's ranking position</li> </ul> <p> </p> <p>Reporting Departments (If Applicable)</p> <p> </p> <p>Minimum Qualifications: </p> <p>Education</p> <ul> <li>Terminal degree (PhD or equivalent doctorate) from an accredited institution, preferably in higher education management, educational measurement, data science, institutional research, information science, or a related field</li> <li>Master's degree holders with exceptional and directly relevant ranking agency experience may be considered at the discretion of the President</li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p> </p> <p> </p> <p> <b>Job Summary</b> </p> <p>The Server is responsible for providing exceptional food and beverage service to guests, ensuring a welcoming environment and a memorable dining experience. This role involves taking orders, serving food and drinks, maintaining cleanliness, and delivering service in a professional and efficient manner.</p> <p> </p> <p> <b>Job Description</b> </p> <ul> <li>Greet guests warmly and escort them to their tables if required</li> <li>Present menus, provide detailed information on menu items, and make recommendations</li> <li>Take accurate food and beverage orders and input them into the system</li> <li>Serve food and drinks promptly and according to hotel/restaurant standards</li> <li>Monitor guest satisfaction and respond promptly to requests or concerns</li> <li>Handle billing, process payments, and provide accurate change or receipts</li> <li>Maintain cleanliness and organization of tables, service stations, and dining areas</li> <li>Collaborate with kitchen and bar teams to ensure timely service</li> <li>Follow hygiene, safety, and service standards at all times</li> <li>Assist in setting up and closing the restaurant or service area</li> </ul> <p> </p> <p> <b>Requirements</b> </p> <ul> <li>Previous experience in a restaurant, hotel, or hospitality setting preferred</li> <li>Strong communication and interpersonal skills</li> <li>Excellent customer service and problem-solving abilities</li> <li>Ability to work in a fast-paced environment and handle multiple tasks</li> <li>Professional appearance and positive attitude</li> <li>Basic math skills for billing and transactions</li> <li>Flexibility to work shifts, weekends, and holidays</li> <li>Knowledge of food safety and hygiene standards</li> <li>Candidates must be eligible to work in Saudi Arabia.</li> <li>Arabic speakers and fluency in English are required.</li> </ul> <p> </p> <p> </p> <p> </p> <p> </p></div></section>