Job Description

Roles & Responsibilities

Job Summary

The Server is responsible for providing exceptional food and beverage service to guests, ensuring a welcoming environment and a memorable dining experience. This role involves taking orders, serving food and drinks, maintaining cleanliness, and delivering service in a professional and efficient manner.

Job Description

• Greet guests warmly and escort them to their tables if required
• Present menus, provide detailed information on menu items, and make recommendations
• Take accurate food and beverage orders and input them into the system
• Serve food and drinks promptly and according to hotel/restaurant standards
• Monitor guest satisfaction and respond promptly to requests or concerns
• Handle billing, process payments, and provide accurate change or receipts
• Maintain cleanliness and organization of tables, service stations, and dining areas
• Collaborate with kitchen and bar teams to ensure timely service
• Follow hygiene, safety, and service standards at all times
• Assist in setting up and closing the restaurant or service area

Requirements

• Previous experience in a restaurant, hotel, or hospitality setting preferred
• Strong communication and interpersonal skills
• Excellent customer service and problem-solving abilities
• Ability to work in a fast-paced environment and handle multiple tasks
• Professional appearance and positive attitude
• Basic math skills for billing and transactions
• Flexibility to work shifts, weekends, and holidays
• Knowledge of food safety and hygiene standards
• Candidates must be eligible to work in Saudi Arabia.
• Arabic speakers and fluency in English are required.