Security Supervisor Jobs in Kuwait

<p><b>POSITION SUMMARY&nbsp;</b></p><p><br></p><p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Overview:</b> We are seeking a high-performing <b>Senior .NET Developer</b> to lead the development of our next-generation data analytics dashboard. In this role, you will be responsible for building high-throughput <b>ASP.NET Core APIs</b>, designing real-time data visualizations, and managing the end-to-end deployment lifecycle. The ideal candidate thrives at the intersection of robust backend architecture and intuitive frontend data presentation.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li><b>API Development:</b> Design, develop, and maintain high-performance RESTful APIs using <b>ASP.NET Core 8/9+</b>.</li><li><b>Dashboard Architecture:</b> Build and optimize interactive, data-heavy dashboards using <b>Blazor</b> or <b>React/TypeScript</b>.</li><li><b>API Documentation:</b> Ensure 100% API coverage and testability using <b>Swagger/OpenAPI</b> for internal and external consumption.</li><li><b>Real-Time Data:</b> Implement <b>SignalR</b> hubs to push live data updates to the dashboard without manual refreshes.</li><li><b>Infrastructure:</b> Own the "Build vs. Deploy" pipeline, utilizing <b>Docker</b> containerization and <b>CI/CD</b> workflows.</li><li><b>Database Management:</b> Write optimized queries and maintain schemas in <b>PostgreSQL</b> or <b>SQL Server</b>, utilizing <b>EF Core</b> and <b>Dapper</b> for performance tuning.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Technical Requirements</b></p><p><b>Backend &amp; API</b></p><ul><li>Expertise in <b>C#</b> and <b>.NET Core / .NET 9+</b>.</li><li>Advanced experience with <b>Minimal APIs</b> and Middleware configuration.</li><li>Deep understanding of <b>Swagger (Swashbuckle/NSwag)</b> for interactive documentation and client generation.</li><li>Solid grasp of <b>Security</b> (JWT, OAuth2, OpenID Connect).</li></ul><p><b>Dashboard &amp; Frontend</b></p><ul><li>Proven experience building complex <b>Dashboards</b> (Data grids, interactive charts, and filtering systems).</li><li>Proficiency in <b>Blazor (Server/WASM)</b> or a modern JS framework (React/Angular).</li><li>Experience with visualization libraries (e.g., <b>Chart.js, D3.js, or Plotly</b>).</li></ul><p><b>Deployment &amp; Infrastructure</b></p><ul><li><b>Containerization:</b> Experience writing <b>Dockerfiles</b> and managing <b>Docker Compose</b>.</li><li><b>Orchestration:</b> Familiarity with <b>Kubernetes (K8s)</b> or cloud-native services like <b>Azure Container Apps / AWS Fargate</b>.</li><li><b>CI/CD:</b> Proficiency with <b>GitHub Actions</b>, <b>Azure DevOps</b>, or <b>Jenkins</b>.</li><li><b>Cloud:</b> Experience deploying to <b>Azure</b>, <b>AWS</b>, or <b>GCP</b>.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.</p><br> <br><br>Job Responsibilities <br><p><strong>Sales</strong></p><br> <ul> <li>Promotes products and services to customers</li> <li>Maximizes sales transactions to achieve and exceed sales targets.</li> <li>Strives to achieve pre-set sales targets in cash, credit, warranties and accessories</li> <li>Seeks to improve and enhance his/her level of product knowledge</li> <li>Ensuring sales opportunities are constantly converted to sales transactions</li> <li>Creating sales invoices and mastering BO &amp; POS applications.</li> </ul> <p><strong>Customer Service</strong></p><br> <ul> <li>Demonstrate presentable appearance, and a pleasant smiley face</li> <li>Provide high level of service to all customers</li> <li>Being constantly aware of customer needs</li> <li>Interacts with customers in a friendly and honest manner</li> <li>Demonstrates high level of product knowledge</li> <li>Recommends and encourages customers for best products and services based on their own needs</li> <li>Expedites sales process in an effective and efficient manner</li> <li>Explains D&amp;I&nbsp; and return and exchange policies to customers&nbsp;</li> <li>Avoids harsh arguments and conflicts with customers</li> </ul> <p><strong>Operations</strong></p><br> <ul> <li>Being aware of all in-store promotions, discounts, credit, coupons and etc...</li> <li>Keeps all company information including sales figures strictly confidential</li> <li>Follows all company safety and security procedures</li> <li>Conducts regular stock checks and liaising with stock control</li> <li>Reports and processes damaged display items to Showroom Manager</li> <li>Ensures all products are displayed as instructed/planograms</li> <li>Ensures all products in specified areas are accurately priced</li> <li>Maintains sales area accessible for customers, clean and tidy</li> <li>Conducts price changes as instructed by showroom management</li> <li>Masters computer applications (Outlook, SAP, POS &amp; BO)</li> </ul> <br><br>Candidate Requirements <br><ul> <li>0-2 years of experience,</li> <li>Good English language</li> <li>Good communication skills</li> <li>Ability to work in a team</li> </ul> <br><br>Education <br>Bachelor’s Degree<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>Have an enforcement presence that discourages illegitimate behavior on/off the field. This may mean issuing warnings to the riders breaking guidelines.</li><li>Evaluate local traffic and road safety concerns, observe problem areas, behaviors and provide inputs.</li><li>Check and make sure riders are using all talabat branded gears (uniform, bag, box, mask, gloves etc). At the same time flag non-talabat riders using talabat rider gears to maintain brand consistency on the road.</li><li>Find out riders not maintaining hygiene standards of their uniform, food bag/box and keeping their bikes timely serviced.</li><li>On the spot verification of rider and bike documents (Driving License, Emirates ID, Mulkiya etc) as per local laws.</li><li>Monitor and control the rider’s behavior towards restaurant/customer and vice versa.</li><li>Visit high restaurant density areas during demand peak times to ensure riders are maintaining safe distance.</li><li>Assist riders community (irrespective of the company) in emergency situations (accidents, breakdowns etc)</li><li>Perform the vital public services of protecting life and property. Assist people in need (community support)</li><li>Maintain your presence on the ground as Talabat’s face.</li></ul><br>Qualifications<br><ul><li>Minimum 1 year of experience as a delivery rider. and 2-3 years of experience as a fleet/security coordinator.</li><li>Presentable with good physical fitness.</li><li>Disciplined, organised person with strong ethics.</li><li>Ability to maintain a professional standards even during stressful situations.</li><li>Good communication skills, both written and verbal. English and Hindi/Urdu is a must, Arabic is a plus.</li><li>Proficient in recording, reporting and analysing data.</li><li>Persuasive skills in order to be able to coach non-compliant riders effectively.</li><li>Valid Driving License.</li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Technical, Trade, or Vocational School Degree.</li><li>Related Work Experience: 4 to 6 years of related work experience.</li><li>Supervisory Experience: At least 2 years of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<p>Job Responsibilities : Design, develop, test, and maintain software applications according to business requirements. Develop and maintain web-based and desktop applications using programming languages such as C#, .NET, Java, Python, PHP, or JavaScript. Write clean, efficient, scalable, and maintainable code. Develop and integrate REST APIs, web services, and third-party software systems. Design, develop, and maintain databases using SQL Server, MySQL, or PostgreSQL. Write and optimize SQL queries, stored procedures, functions, and database transactions. Troubleshoot and resolve software bugs, application errors, performance issues, and system failures. Perform application installation, configuration, testing, deployment, and regular maintenance. Develop and maintain software modules, backend services, and user interfaces. Integrate software applications with existing IT infrastructure, databases, and external systems. Perform software upgrades, patches, version control, and system backups. Monitor application performance, server logs, and system functionality to identify and resolve issues. Implement authentication, authorization, access controls, and basic application security measures. Use Git/GitHub or similar version control systems for code management and collaboration. Perform unit testing, integration testing, debugging, and quality assurance. Prepare technical documentation, system manuals, database documentation, and troubleshooting guides. Provide technical support and training to end users when required. Coordinate with IT infrastructure, networking, and software vendors for system integration and technical support. Participate in software development projects, system upgrades, and process automation.</p><p>Technical Skills Required : Strong knowledge of software development life cycle (SDLC). Proficiency in at least one programming language such as C#, .NET, Java, Python, PHP, or JavaScript. Good understanding of HTML, CSS, JavaScript, REST APIs, JSON, and web application development. Strong knowledge of relational databases, SQL queries, database design, and optimization. Familiarity with Microsoft SQL Server, MySQL, or PostgreSQL. Knowledge of object-oriented programming (OOP), data structures, algorithms, and debugging. Experience with software development tools, IDEs, Git, and version control. Understanding of Windows and Linux operating systems. Knowledge of application deployment, server configuration, and basic networking. Familiarity with cloud platforms such as Microsoft Azure or AWS will be an advantage. Knowledge of cybersecurity principles, data protection, and secure coding practices.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements : Diploma or Bachelor s degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related field. Minimum 3 years of relevant experience as a Software Engineer, Software Developer, Application Support Engineer, or similar role. Strong programming, analytical, troubleshooting, and problem-solving skills. Experience in software development, database management, and application support. Ability to work independently and as part of a technical team. Good communication and interpersonal skills. Willingness to work in Kuwait.</p>

<p>Position Summary The Administrative Coordinator serves as the primary point of contact for the Office of the Vice President and Assistant Vice President (AVP) Finance &amp; Administration. Stationed at the front desk of the administrative offices, the role is responsible for managing daily office operations, receiving and directing visitors, and coordinating communications across departments under the Finance &amp; Administration sector. The position requires a professional demeanor, strong organizational skills, and the ability to manage multiple priorities while maintaining confidentiality and a welcoming office environment. Key Responsibilities Front Desk and Visitor Management Serve as the first point of contact for visitors, staff, and external guests entering the administrative offices. Greet and assist visitors in a professional manner, ensuring they are properly logged, directed, or escorted to their meetings. Manage access to the administrative offices, ensuring adherence to institutional security and visitor policies. Coordinate meeting room bookings, ensure availability, and prepare spaces for appointments and discussions. Maintain a tidy, organized, and professional front desk and reception area at all times. Administrative Support Provide administrative and logistical support to the VP and AVP, including scheduling, document preparation, and follow-up on assigned tasks. Prepare and process correspondence, reports, memos, and circulars as required. Coordinate logistics for meetings, high-level visits, and official functions. Maintain an organized filing and documentation system for the VP s office, both in physical and electronic formats. Draft meeting minutes, circulate action items, and monitor completion of assigned deliverables. Support the tracking and coordination of departmental submissions for review and approval. Coordination and Communication Serve as the communication link between the VP s office and departments under the Finance &amp; Administration sector Handle general inquiries and direct them appropriately to relevant departments or staff. Ensure professional and timely communication across all levels of the institution. Coordinate with other administrative offices and units to support operational efficiency and smooth information flow. Work Conditions This is a full-time, on-site role based at the front desk of the administrative offices. The position requires continuous presence during working hours to receive visitors and manage office access. May occasionally involve extended hours during official events, meetings, or institutional functions.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong><br>Bachelor’s degree in Business Administration, Management, or a related field preferred.<br>Minimum of 6 8 years of administrative or office coordination experience, ideally within a higher education or corporate environment.<br>Excellent interpersonal and customer service skills with professional appearance and demeanor.<br>Strong organizational and multitasking abilities with keen attention to detail.<br>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).<br>Fluency in English and Arabic.</p>

<p><h4>At Al Tayer Insignia</h4> <p>Your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer-obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</p> <h4>About us</h4> <p>As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home, and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the beauty, home, fashion, and hospitality sectors. Our brands include Bloomingdales, Harvey Nichols, and Armani to name just a few!</p> <h4>About the role</h4> <p>Deliver excellent customer service through: identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.</p> <h4>What you’ll be doing</h4> <p><strong>Functional roles & responsibilities</strong></p> <ul> <li>Welcome and greet every customer in a warm and friendly manner and demonstrate excellent customer service at all times.</li> <li>Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.</li> <li>Receive cash or payment in any authorized modes from customers, issue receipts/bills against their purchase and provide professional cash point service.</li> <li>Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.</li> <li>Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.</li> <li>Maintain personal grooming standards as advised by the Store Manager.</li> <li>Maintain clean and organized display, fitting rooms and stock areas.</li> <li>Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.</li> <li>Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.</li> <li>Recruit customers for the database, accurately entering their details on the POS system.</li> <li>Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.</li> </ul> <h4>About you</h4> <p><strong>Education/certification and continued education</strong><br> High school qualification</p> <p><strong>Years of experience</strong><br> 3 to 4 years retail sales or customer service experience</p></p><p></p>

<p>Under the supervision of the Fire Officer, the Firefighter responds to multiple-types of emergencies operating as a firefighter. Maintains vehicles, equipment, tools, and protective clothing in a serviceable condition. Extinguish fires and takes precautions to prevent fire rekindling. Operates pumps, foam generators, turrets, nozzles, and other firefighting tools and equipment. Exercises caution to avoid personal injury and property damage and comply with strict health and safety standards. At the site of a fire protects and preserves evidence indicating the cause of the fire. Properly wears personal protective clothing. Conducts and take part in frequent reoccurring proficiency training, OJT and maintains required certifications. Performs other duties as assigned. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. Participates as a positive team member and understands and conforms to the WEXMAC contract Performance Work Statement. Actively participates and maintains a safe workplace, ensuring safety is the highest priority. Complies with all Environmental, Health, and Safety (EHS) and Quality Assurance (QA) requirements and goals. Maintains documentation as necessary to meet these requirements. Ensures emergency equipment is operational and in a state of readiness as required by NFPA or other industry standards. Maintains and clean personal protective equipment and works as an effective team member in cleaning equipment and facilities. As part of a team conducts fire inspections, pre-incident planning and ensures that facilities are safe and documentation is recorded and tracked. Operates computerized digital fire alarm receiving equipment including two-way radio communications equipment. Performs additional property control and logistical duties in support of fire department operations to include, maintaining accountability of equipment, scheduling maintenance of equipment, coordinating appointments of subordinates, and other administrative duties as needed. Serves as a team member on a rescue unit, ladder truck, engine company, water tender, or airport ARFF apparatus. Enters burning or contaminated structures, vehicles, and other immediately dangerous to life and health areas to fight fires and/or perform rescues while wearing required personal protective equipment. Acts as a crew member for structural fires, aircraft fires, rescue operations, medical emergencies, hazardous materials responses and other emergency events as directed in accordance with process and procedures identified in the department, standard operating procedures. Performs duties in support of organizational metrics. Adequately and honestly tracks all data related to metrics. Provides direct support to the achievement of all metrics related to the WEXMAC. Attends meeting in the absence of the supervisor or as needed. Communicates professionally both orally and in writing with team members and others, as needed, to relay information necessary for job success. This includes, but is not limited to, performance appraisals, job requirements, division metrics, projects, quality standard procedures, and safety practices. Performs other duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required. Must be able to pass annual firefighter Occupations Health Exam and SCBA Fit Testing IAW NFPA 1582 and 1583 Must be available for recall. Minimum One(1) years experience as a Fire Fighter working on a DOD Installation preferred. Required to Meet position certifications IAW DoD Manual 6055.06 Must be able to read/write and speak English. Must have a valid Home Country License with a minimum one (1) validity. Must have a valid Passport with a minimum of two (2) years validity. Must be able to pass annual firefighter Occupations Health Exam and SCBA Fit Testing IAW NFPA 1582 and 1583 Must be available for recall. Required to Meet position certifications IAW DoD Manual 6055.06 Firefighter I/II HazMat Operations with Mission-Specific Competencies, Personal Protective Equipment, and Product Control First Aid Provider (FAP)7 Cardiopulmonary Resuscitation (CPR)7 Airport Firefighter D/O Pumper D/O Aircraft Rescue and Firefighting D/O Aerial D/O Mobile Water Supply Experience: Minimum One (1) years-experience as a Fire Fighter working on a DOD Installation preferred. Skills: Must be able to read/write and speak English. Possess the ability to demonstrate firefighter knowledge and skills in a professional manner. Ability to work effectively with fellow employees and management personnel at all levels to include multinational staff, and military officials. Strong ability to exercise professional discretion and good judgment and to understand the effect of decisions made. Exhibit strong interpersonal skills and ability to communicate in English both verbally and writing and must have good computer skills in MS-Word, MS-Excel, and MS-Outlook. Working Conditions: Duties will involve the conduct of work in the outdoors with a potential exposure to extreme climatic conditions including frequent dust storms and high temperatures up to 130 degrees in the summer months. Potential exposure to chemical or biological agents could exist. Employee use of personal protective equipment (PPE) in certain areas is required. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire Department, company, and Army safety policies. Must be able to respond and work in all types of weather and in less than ideal conditions and may have to enter hazardous environments. Must be able climb ladders to gain access to upper levels of buildings or to rescue individuals from burning structures or when trapped. Physical Requirements: Must meet or exceed physical requirements contained in the current edition NFPA 1582, including but not limited to the physical strength and ability to perform heavy and strenuous tasks for extended periods of time under dangerous and uncomfortable conditions, often while wearing bulky protective gear, including self-contained breathing apparatus. Must be available for recall and manage personnel issues off duty.</p>

<p>Under the supervision of the Fire Officer, the Firefighter responds to multiple-types of emergencies operating as a firefighter. Maintains vehicles, equipment, tools, and protective clothing in a serviceable condition. Extinguish fires and takes precautions to prevent fire rekindling. Operates pumps, foam generators, turrets, nozzles, and other firefighting tools and equipment. Exercises caution to avoid personal injury and property damage and comply with strict health and safety standards. At the site of a fire protects and preserves evidence indicating the cause of the fire. Properly wears personal protective clothing. Conducts and take part in frequent reoccurring proficiency training, OJT and maintains required certifications. Performs other duties as assigned.</p><p>This position description is subject to change at any time as needed to meet the requirements of the program or company. Participates as a positive team member and understands and conforms to the WEXMAC contract Performance Work Statement. Actively participates and maintains a safe workplace, ensuring safety is the highest priority. Complies with all Environmental, Health, and Safety (EHS) and Quality Assurance (QA) requirements and goals. Maintains documentation as necessary to meet these requirements. Ensures emergency equipment is operational and in a state of readiness as required by NFPA or other industry standards. Maintains and clean personal protective equipment and works as an effective team member in cleaning equipment and facilities. As part of a team conducts fire inspections, pre-incident planning and ensures that facilities are safe and documentation is recorded and tracked. Operates computerized digital fire alarm receiving equipment including two-way radio communications equipment. Performs additional property control and logistical duties in support of fire department operations to include, maintaining accountability of equipment, scheduling maintenance of equipment, coordinating appointments of subordinates, and other administrative duties as needed. Serves as a team member on a rescue unit, ladder truck, engine company, water tender, or airport ARFF apparatus. Enters burning or contaminated structures, vehicles, and other immediately dangerous to life and health areas to fight fires and/or perform rescues while wearing required personal protective equipment. Acts as a crew member for structural fires, aircraft fires, rescue operations, medical emergencies, hazardous materials responses and other emergency events as directed in accordance with process and procedures identified in the department, standard operating procedures. Performs duties in support of organizational metrics. Adequately and honestly tracks all data related to metrics. Provides direct support to the achievement of all metrics related to the WEXMAC. Attends meeting in the absence of the supervisor or as needed. Communicates professionally both orally and in writing with team members and others, as needed, to relay information necessary for job success. This includes, but is not limited to, performance appraisals, job requirements, division metrics, projects, quality standard procedures, and safety practices. Performs other duties as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications: Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required. Must be able to pass annual firefighter Occupations Health Exam and SCBA Fit Testing IAW NFPA 1582 and 1583 Must be available for recall. Minimum One(1) years experience as a Fire Fighter working on a DOD Installation preferred. Required to Meet position certifications IAW DoD Manual 6055.06 Must be able to read/write and speak English. Must have a valid Home Country License with a minimum one (1) validity. Must have a valid Passport with a minimum of two (2) years validity. Must be able to pass annual firefighter Occupations Health Exam and SCBA Fit Testing IAW NFPA 1582 and 1583 Must be available for recall. Required to Meet position certifications IAW DoD Manual 6055.06 Firefighter I/II HazMat Operations with Mission-Specific Competencies, Personal Protective Equipment, and Product Control First Aid Provider (FAP)7 Cardiopulmonary Resuscitation (CPR)7 Airport Firefighter D/O Pumper D/O Aircraft Rescue and Firefighting D/O Aerial D/O Mobile Water Supply Experience: Minimum One (1) years-experience as a Fire Fighter working on a DOD Installation preferred. Skills: Must be able to read/write and speak English. Possess the ability to demonstrate firefighter knowledge and skills in a professional manner. Ability to work effectively with fellow employees and management personnel at all levels to include multinational staff, and military officials. Strong ability to exercise professional discretion and good judgment and to understand the effect of decisions made. Exhibit strong interpersonal skills and ability to communicate in English both verbally and writing and must have good computer skills in MS-Word, MS-Excel, and MS-Outlook. Working Conditions: Duties will involve the conduct of work in the outdoors with a potential exposure to extreme climatic conditions including frequent dust storms and high temperatures up to 130 degrees in the summer months. Potential exposure to chemical or biological agents could exist. Employee use of personal protective equipment (PPE) in certain areas is required. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire Department, company, and Army safety policies. Must be able to respond and work in all types of weather and in less than ideal conditions and may have to enter hazardous environments. Must be able climb ladders to gain access to upper levels of buildings or to rescue individuals from burning structures or when trapped. Physical Requirements: Must meet or exceed physical requirements contained in the current edition NFPA 1582, including but not limited to the physical strength and ability to perform heavy and strenuous tasks for extended periods of time under dangerous and uncomfortable conditions, often while wearing bulky protective gear, including self-contained breathing apparatus. Must be available for recall and manage personnel issues off duty.</p>

<p>Under the supervision of the Fire Officer, the Firefighter responds to multiple-types of emergencies operating as a firefighter. Maintains vehicles, equipment, tools, and protective clothing in a serviceable condition. Extinguish fires and takes precautions to prevent fire rekindling. Operates pumps, foam generators, turrets, nozzles, and other firefighting tools and equipment. Exercises caution to avoid personal injury and property damage and comply with strict health and safety standards. At the site of a fire protects and preserves evidence indicating the cause of the fire. Properly wears personal protective clothing. Conducts and take part in frequent reoccurring proficiency training, OJT and maintains required certifications. Performs other duties as assigned.</p> <p>This position description is subject to change at any time as needed to meet the requirements of the program or company. Participates as a positive team member and understands and conforms to the WEXMAC contract Performance Work Statement. Actively participates and maintains a safe workplace, ensuring safety is the highest priority. Complies with all Environmental, Health, and Safety (EHS) and Quality Assurance (QA) requirements and goals. Maintains documentation as necessary to meet these requirements. Ensures emergency equipment is operational and in a state of readiness as required by NFPA or other industry standards. Maintains and clean personal protective equipment and works as an effective team member in cleaning equipment and facilities. As part of a team conducts fire inspections, pre-incident planning and ensures that facilities are safe and documentation is recorded and tracked. Operates computerized digital fire alarm receiving equipment including two-way radio communications equipment. Performs additional property control and logistical duties in support of fire department operations to include, maintaining accountability of equipment, scheduling maintenance of equipment, coordinating appointments of subordinates, and other administrative duties as needed. Serves as a team member on a rescue unit, ladder truck, engine company, water tender, or airport ARFF apparatus. Enters burning or contaminated structures, vehicles, and other immediately dangerous to life and health areas to fight fires and/or perform rescues while wearing required personal protective equipment. Acts as a crew member for structural fires, aircraft fires, rescue operations, medical emergencies, hazardous materials responses and other emergency events as directed in accordance with process and procedures identified in the department, standard operating procedures. Performs duties in support of organizational metrics. Adequately and honestly tracks all data related to metrics. Provides direct support to the achievement of all metrics related to the WEXMAC. Attends meeting in the absence of the supervisor or as needed. Communicates professionally both orally and in writing with team members and others, as needed, to relay information necessary for job success. This includes, but is not limited to, performance appraisals, job requirements, division metrics, projects, quality standard procedures, and safety practices. Performs other duties as required.</p> <p>Must be able to pass annual firefighter Occupations Health Exam and SCBA Fit Testing IAW NFPA 1582 and 1583 Must be available for recall.</p> <p>Required to Meet position certifications IAW DoD Manual 6055.06</p> <p>Firefighter I/II HazMat Operations with Mission-Specific Competencies, Personal Protective Equipment, and Product Control First Aid Provider (FAP)7 Cardiopulmonary Resuscitation (CPR)7 Airport Firefighter D/O Pumper D/O Aircraft Rescue and Firefighting D/O Aerial D/O Mobile Water Supply</p> <p>Possess the ability to demonstrate firefighter knowledge and skills in a professional manner. Ability to work effectively with fellow employees and management personnel at all levels to include multinational staff, and military officials. Strong ability to exercise professional discretion and good judgment and to understand the effect of decisions made. Exhibit strong interpersonal skills and ability to communicate in English both verbally and writing and must have good computer skills in MS-Word, MS-Excel, and MS-Outlook.</p> <p>Duties will involve the conduct of work in the outdoors with a potential exposure to extreme climatic conditions including frequent dust storms and high temperatures up to 130 degrees in the summer months. Potential exposure to chemical or biological agents could exist. Employee use of personal protective equipment (PPE) in certain areas is required. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire Department, company, and Army safety policies. Must be able to respond and work in all types of weather and in less than ideal conditions and may have to enter hazardous environments. Must be able climb ladders to gain access to upper levels of buildings or to rescue individuals from burning structures or when trapped.</p> <p>Must meet or exceed physical requirements contained in the current edition NFPA 1582, including but not limited to the physical strength and ability to perform heavy and strenuous tasks for extended periods of time under dangerous and uncomfortable conditions, often while wearing bulky protective gear, including self-contained breathing apparatus. Must be available for recall and manage personnel issues off duty.</p><p><strong>Desired Candidate Profile</strong></p><p>One-year related experience may be substituted for one year of education, if degree is required. Must be able to pass annual firefighter Occupations Health Exam and SCBA Fit Testing IAW NFPA 1582 and 1583 Must be available for recall. Minimum One(1) years experience as a Fire Fighter working on a DOD Installation preferred. Required to Meet position certifications IAW DoD Manual 6055.06 Must be able to read/write and speak English. Must have a valid Home Country License with a minimum one (1) validity. Must have a valid Passport with a minimum of two (2) years validity.</p> <p>Minimum One (1) years-experience as a Fire Fighter working on a DOD Installation preferred.</p> <p>Must be able to read/write and speak English.</p>

<p>Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups. We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region. If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.</p><p>ROLE PURPOSE</p><p>The Head of Finance, Kuwait is the senior finance leader in country and the accountable owner of the Kuwait entity s books, records, statutory reporting and financial control environment. The mandate is deliberately weighted towards controllership and financial reporting: designing the close, the chart of accounts, the reporting pack and the control framework correctly the first time, so that Kuwait scales without accumulating reporting debt.</p><p>1. Financial reporting and controllership (primary focus)</p><ul><li>Own the Kuwait books: Full accountability for the general ledger, chart of accounts, accounting manual and month-end close for the Kuwait entity, aligned to Group policy and the group accounting platform.</li><li>Deliver the monthly close: Run a disciplined close calendar with defined cut-offs, task ownership and dependencies; deliver the Kuwait reporting pack to Group Finance on the group timetable, complete with variance commentary and balance sheet substantiation.</li><li>Statutory financial statements: Prepare the Kuwait statutory financial statements and notes to a publication standard, including Arabic-language reconciliation where required, statutory reserve transfers under the Kuwait Companies Law, and full cross-reference, casting and footing checks before issue.</li><li>Group consolidation: Ensure Kuwait reports cleanly into the group consolidation intercompany reconciliation and settlement, transfer pricing support, related-party disclosure, and consistent application of group accounting policies.</li><li>Reconciliations and substantiation: Own a complete reconciliation framework: bank and payment-service provider settlement, receivables subledger to GL, merchant payables, collections and recoveries, and suspense clearing with ageing and escalation of unresolved items.</li></ul><p>2. Regulatory, tax and statutory compliance</p><ul><li>Central Bank of Kuwait reporting: Own the preparation, review and timely submission of all CBK regulatory returns and prudential reporting applicable to the licensed entity, and act as the finance counterpart on regulatory queries, inspections and information requests.</li><li>Licensing and capital: Support the licensing and authorisation process with financial projections, capital adequacy analysis and regulatory capital monitoring, and maintain compliance with minimum capital and any prudential ratios imposed on the entity. (Note: appointment to senior positions in CBK-supervised entities is subject to regulatory fit-and-proper assessment and non-objection.)</li><li>Tax: Manage all Kuwait tax obligations and filings, including corporate income tax where applicable based on the entity s ownership structure, Zakat and KFAS contributions for Kuwaiti shareholding companies, withholding and retention requirements on payments to contractors and suppliers, and any applicable domestic minimum top-up tax assessment for the group. Coordinate with Group Tax and external advisers.</li><li>Statutory and corporate filings: Maintain good standing across all statutory filings and renewals Ministry of Commerce and Industry, commercial registration, social insurance, labour and any sector-specific obligations.</li></ul><p>3. Controls, audit and risk</p><ul><li>Control environment: Design and operate the Kuwait financial control framework delegation of authority, segregation of duties, payment and journal approval workflows, and access controls in the accounting and payment systems.</li><li>External audit: Own the annual audit end to end: audit planning, PBC schedules, technical positions and memoranda, resolution of findings, and timely signed accounts.</li><li>Documentation: Maintain written accounting policies, process narratives and technical position papers so that judgements are auditable and survive personnel change.</li></ul><p>4. Market entry, build-out and leadership</p><ul><li>Build the team: Recruit, develop and lead a small high-calibre finance team as the market scales, and build local bench strength rather than dependency on a single individual.</li><li>Stakeholder management: Act as the trusted finance voice in the Kuwait leadership team and a reliable, low-surprise partner to Group Finance, Legal, Compliance, Risk and Treasury.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Professional accounting qualification ACA, ACCA, CPA, CA or equivalent. 8 12+ years of progressive finance experience, including a period in an audit or advisory practice (Big Four) and demonstrable ownership of a controllership function. Deep, practical IFRS expertise with a track record of preparing IFRS financial statements and technical position papers that have withstood audit scrutiny. Hands-on IFRS 9 expected credit loss experience in a lending, consumer finance, BNPL, banking or receivables-intensive business Experience of a regulated financial-services environment, including regulatory reporting to a central bank or comparable supervisor. Working knowledge of the Kuwait regulatory, tax and statutory landscape, or clearly transferable GCC experience with the ability to get current quickly. Proven month-end close ownership with a strong reconciliation and control discipline, and evidence of having built or materially improved a close process. Comfort operating with limited infrastructure a builder who is equally willing to design the policy and clear the reconciliation. Fluent English; professional Arabic (essential for statutory, regulatory and audit interaction in Kuwait). Based in Kuwait Preferred Prior experience launching a new legal entity, licence or market including entity incorporation, systems set-up and first audit. Fintech, payments or high-growth technology experience, with an appreciation of scale, automation and data quality. Experience within a multi-entity group reporting into a central group finance function and consolidation. Exposure to receivables financing, securitisation or debt facility reporting and covenant compliance. Strong systems capability ERP implementation, reporting automation, and comfort working directly with large datasets.</p>

<p>The Call Center Supervisor- supervises the Call Center functions in accordance with Hospital policy. Supervises the daily operational duties of the unit and ensures its smooth functioning; oversees operations, schedules staff and redresses grievances.</p><p>DUTIES & RESPONSIBILITIES</p><p>Personnel Management & Training</p><ol><li><p>Prepares work schedules and assigns personnel to ensure uninterrupted unit service; organizes staffing, shift patterns and the number of staff required to meet the demand.</p></li><li><p>Evaluates staff work performance and makes recommendations for personnel actions.</p></li><li><p>Monitors the volume of work inflow, assigns staff flexibly to areas of need and updates the CSM regarding areas of concern.</p></li><li><p>Supports new staff; provides proper training and orientation.</p></li><li><p>Undertakes training and reviews of newly appointed staff; ensures that the staff has full understanding of the tasks required of them.</p></li><li><p>Undertakes coaching, remedial training and other development activities with staff to support optimal performance.</p></li><li><p>Improves team performance by raising efficiency; implements new tasks, as required, in consultation with the CSM and provides training to the concerned staff.</p></li></ol><p>Operational duties</p><ol><li><p>Based on the work load / call load / business need the staff are properly distributed 24/7 to receive the calls and server all the callers very professionally.</p></li><li><p>Staff are effectively utilized based on the business requirements and be watchful on the utilization of the over time.</p></li><li><p>All the established policies / practices are well oriented to all the staff and ensure that the staff are following it.</p></li><li><p>Observe / listen the random calls by agents and identify the gaps. This is done to ensure that, the agent wise training / coaching is provided and the quality is improved.</p></li><li><p>Initiate and create new policies as per the industry and quality standards whenever it’s required.</p></li><li><p>Orient all the new joiners and ensure that, proper coaching, mentoring is done on the job requirements. Performance outcome is regularly monitored and communicated with the staff and ensure that he or she delivering good performance.</p></li><li><p>Outbound calls are professionally managed and the applicable promotions are properly communicated with all the applicable callers. Agent wise outbound calls outcome should be monitored / tracked.</p></li><li><p>Evaluate all the reports of the AVAYA system and raise red flags any abnormal variance observed. The external Avaya team members are professionally notified and ensure that the issue is fixed.</p></li><li><p>All the system issues are professionally communicated with AVAYA team on time.</p></li><li><p>Work closely with Operations, IT and Medical Office team and ensure that the doctor’s duty list is integrated in HMIS.</p></li><li><p>Identify all the HMIS gaps in our current system, and discuss with the applicable staff group (IT/ MD Office, CS), suggest the new enhancements requirements (which may benefit the business tracking / enhance patient experience) in HMIS and ensure that, it is professionally communicated to IT team through IT enhancement committee / Operations manager.</p></li><li><p>Monitor the clinic utilization as per the given check list and ensure that, the accurate data is captured, verified and presented to the monthly OP improving and Call Center meeting. We have to work with IT and ensure that, the data capturing is done via HMIS eventually.</p></li><li><p>Non utilized clinics details / doctor’s early leaving clinic details are carefully monitored and reported to MD office.</p></li><li><p>Ensure that, the staff mistakes ledger is properly maintained for planning the training session to the applicable staff to improve their performance.</p></li><li><p>Work closely with the operations team and be aware about the doctors who are seeing low number of patients. All the agents are upselling / promoting the applicable doctors and ensure that more appointments are booked.</p></li><li><p>Assist the operations manager to plan the department budgets.</p></li><li><p>All the given KPI are very carefully understood, for proper data capturing. All the captured data are presented in the given format and submitted to QSM with in the given time line on a monthly basis.</p></li><li><p>Ensures maintenance of department equipment and supplies.</p></li><li><p>Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.</p></li><li><p>Attends all the applicable meetings as required / invited.</p></li><li><p>Daily department wise performance output must be measured and reported (whenever it’s needed) to the operations manager</p></li></ol><p>a. Department wise received calls</p><p>b. Department wise calls outcome</p><p>c. Department wise bookings (monthly)</p><p>d. Agent wise call durations and average call duration (monthly)</p><p>e. Hours wise received calls log to monitor the peak hours</p><p>f. Ensure that this report is used for meaningful submitted to the manager on a daily/ monthly basis.</p><ol><li><p>Monitor each team member’s performance and always be watchful on the following.</p></li></ol><p>a. Agent wise received calls</p><p>b. Agent wise calls outcome</p><p>c. Agent wise bookings</p><p>d. Agent wise booking vs conversion</p><p>e. Agent wise outbound calls</p><p>f. Agent wise call durations and average call duration</p><ol><li><p>All the home health care enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the delivery package related enquires are professionally managed and communicated with the applicable staff group for action.</p></li><li><p>All the social media enquiries are professionally managed and business is converted.</p></li><li><p>All the internal referrals are properly saved in the applicable tracker and the conversions are monitored. Non converted referrals are been contacted and the outcome is documented.</p></li><li><p>Ensure all the live chats are addressed on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the whatsApp communications are answered on time and the patients are satisfied. The statistics is properly maintained and submitted.</p></li><li><p>Ensure that all the existing log books are properly maintained. No log books / trackers are stopped without the knowledge of operations manager.</p></li><li><p>Create & Review Agents call script for each doctor and department.</p></li><li><p>Coordinate with marketing department for each new doctor or new service campaign to insure all the required information is given to call center agents.</p></li><li><p>Performs other related duties as assigned by Manager- Operations.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION: Bachelor Degree from an accredited university with related technical training (Medical Terminology course & Customer Service course). </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>