Strategic Planning Manager Jobs in Kuwait
830 Jobs Found
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<span>Libertex Group Overview Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise.<br> Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends.<br> This was made possible with the introduction of ‘Libertex’, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.<br> A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.<br> The Libertex Group in Numbers: 28+ years of fintech experience 3M+ clients worldwide 700+ employees 45+ international awards (for Libertex) 300+ tradable assets (through Libertex) The Libertex Group is constantly driven by a single passionate purpose – to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives.<br> Job Overview We are looking for a highly experienced Head of Business Development - GCC , to lead our regional growth initiatives within the forex and/or fintech sectors.<br> This role is responsible for driving strategic partnerships, optimizing departmental performance, and cultivating long-term relationships with partners.<br>| Main responsibilities Hold full ownership and accountability for IB performance and growth in GCC, ensuring all revenue, volume, and market-expansion targets are achieved.<br> Drive country results by developing and executing a strategic action plan tailored to the GCC market.<br> Proactively identify opportunities, address challenges, and deliver measurable outcomes to ensure continuous market growth.<br> Lead, inspire, and coach a team of Business Development Managers to achieve their individual and team goals.<br> Establish clear, measurable KPIs for the department, consistently monitor performance, and take accountability for achieving results by providing guidance and corrective actions when needed.<br> Develop and implement strategic initiatives to acquire new partnerships while strengthening and expanding existing ones.<br> Collaborate closely with Customer Support, Dealing, Payments, Product, Compliance, and other teams to ensure alignment on initiatives that impact market performance.<br> Analyse partner performance, market data, and performance metrics to identify opportunities for growth and optimization.<br> Cultivate strong, long-term relationships with partners to maximize their performance and overall potential.<br> Use data-driven insights to inform decision-making, optimise strategies, and enhance overall departmental performance.<br> 20 working days of annual leave Work remotely whilst being part of a global team Udemy Business unlimited membership Professional and personal development opportunities in a fast-growing environment Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment.<br> We do not discriminate based on any characteristic protected by the law.<br> Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies.<br> Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.<br> Degree in Business Management, Economics or any other relevant field.<br> 5 years of experience in Business Development and Introducing Broker (IB), within the Forex / Fintech industry, with at least 2-3 years of experience in a managerial role overseeing IB and Business Development teams.<br> Excellent command of both Arabic and English, with the ability to communicate effectively in strategic and commercial contexts.<br> Proven leadership and people-management skills, with experience guiding, coaching, and developing Business Development teams to achieve measurable results.<br> Strong relationship-management and communication abilities, confident in conducting high-level strategic discussions with partners, stakeholders, and key market players.<br> Proficiency in MS Office, particularly Excel (pivot tables, analysis, reporting).<br> Deep understanding of financial markets, with solid expertise in forex, crypto, or related trading sectors.<br> Exceptional negotiation, pitching, and active-listening skills, with a proven track record of closing partnerships and optimising partner performance.<br></span> </div>
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<span>SCHOOL COUNSELORS - AUGUST 2026 URGENT NEED FOR SOCIAL AND COLLEGE COUNSELORS This American curriculum school in Kuwait stands as a premier institution dedicated to nurturing innovation, academic excellence, and global citizenship. With a strong American-based curriculum, the academy empowers students to think critically, communicate confidently, and explore their creative potential across a wide range of disciplines. Its supportive learning environment, highly qualified educators, and commitment to modern teaching methods ensure that every student is equipped with the skills needed to succeed in an ever-changing world. At this school education goes beyond the classroom—shaping future leaders who are inspired, capable, and ready to make a meaningful impact. The school is located on three campuses and offers an international education for students from pre-school to Grade 12. 99% of students are local Kuwaiti nationals and from Grade 1 the children are separated by gender. The school is fully accredited by CIS and the Middle States Association of Colleges and Schools (MSA). The School Counselor will demonstrate the ability to perform designated duties and work collaboratively with school administrators, students, parents, teachers and staff. The successful candidate will demonstrate a commitment to working with young people in the areas of academic achievement, career development, personal/social development and community involvement. This job is open to: Passport holders from the USA / Canada / UK New graduates (newly qualified teachers) are welcome to apply. Unqualified teachers are also welcome but the salary will be lower. Teacher Requirements: • Bachelor's degree in Psychology, Social Work or School Counseling and/or • Recognized teaching qualification (e.g., PGCE, QTS, B.Ed., or equivalent) preferable • Minimum 2–3 years of teaching experience, preferably in international or bilingual schools, but less will be considered • Strong proficiency in English (spoken and written) • Experience with international curricula (American, British, IB, or Cambridge) is highly preferred • Strong classroom management and student engagement skills • Ability to use modern, student-centered and inquiry-based teaching methods • Ability to deliver the American curriculum using engaging, student-centered approaches • Effective classroom management and lesson planning skills • Commitment to fostering creativity, critical thinking, and student engagement • Strong interpersonal skills and ability to build positive relationships with students and colleagues • Adaptability and cultural awareness within a diverse, international environment Benefits include: Monthly tax free salary starting from KD773 Free single accommodation Paid utility bills Annual flights Medical insurance Baggage allowance Benefits for dependents: flight and medical insurance for 2 dependents and 2 free school places Choosing to live in Kuwait offers a unique balance of professional reward and cultural depth, where a tax-free salary and strong career prospects are matched by a close-knit, welcoming community. Its strategic location also makes it an ideal base for travel, with easy access to destinations across the Middle East, Europe, and Asia for quick getaways and enriching cultural experiences. Combined with a comfortable pace of life, seaside relaxation, and a vibrant social scene, Kuwait provides a lifestyle that blends opportunity, convenience, and exploration.</span> </div>
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<p> <strong>JOB SUMMARY</strong> </p>
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<p>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
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<p> <strong>Education and Experience</strong> </p>
<p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
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<p> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
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<p> <strong>CORE WORK ACTIVITIES</strong> </p>
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<p> <strong>Managing Profitability</strong> </p>
<p> Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer.</p>
<p> Analyzes service issues and identifies trends.</p>
<p> Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</p>
<p> Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.</p>
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<p> <strong>Managing Revenue Goals</strong> </p>
<p> Monitors hotel operations sales performance against budget.</p>
<p> Reviews reports and financial statements to determine hotel operations performance against budget.</p>
<p> Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.</p>
<p> Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</p>
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<p> <strong>Leading Operations and Department Teams</strong> </p>
<p> Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</p>
<p> Develops systems to enable employees to understand guest satisfaction results.</p>
<p> Communicates a clear and consistent message regarding departmental goals to produce desired results.</p>
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<p> <strong>Managing the Guest Experience</strong> </p>
<p> Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</p>
<p> Responds to and handles guest problems and complaints.</p>
<p> Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</p>
<p> Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.</p>
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<p> <strong>Managing and Conducting Human Resources Activities</strong> </p>
<p> Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</p>
<p> Ensures employees are treated fairly and equitably.</p>
<p> Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).</p>
<p> Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p>
<p> Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</p>
<p> Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</p>
<p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p>
<p> Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</p>
<p> Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</p>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p>Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.</p><p>Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</p><p>Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.</p><p>Managing and Conducting Human Resources Activities Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area.</p><p>OR</p><p>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area.</p><p></p></section>
<p>With general autonomy, responsible for managing and developing advanced product requirements for a large and/or complex geographic area. Develops advanced customer solutions and provides expert product application recommendations, post-well evaluation of product performance, and strategic objectives for commercialization of new products. Provides expert inventory management guidance to maximize profitability of assigned area. As a subject matter expert, provides strategic technical and operational expertise to internal and external customers on products and product application for challenging drilling applications.</p><p><strong>Desired Candidate Profile</strong></p><p>Requires completion of a degree in Science, Technology and Math and a minimum of 9 years of relevant industry experience.</p>
<p>With general autonomy, responsible for managing and developing advanced product requirements for a large and/or complex geographic area. Develops advanced customer solutions and provides expert product application recommendations, post-well evaluation of product performance, and strategic objectives for commercialization of new products. Provides expert inventory management guidance to maximize profitability of assigned area. As a subject matter expert, provides strategic technical and operational expertise to internal and external customers on products and product application for challenging drilling applications.</p><p><strong>Desired Candidate Profile</strong></p>Requires completion of a degree in Science, Technology and Math and a minimum of 9 years of relevant industry experience.
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<br><p><strong>Head of Sales</strong><br> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>Head of sales </strong><strong>in</strong><strong> Ardiya, Kuwait</strong><strong>.</strong></p><br><br><p>Join us in connecting people and improving lives!</p><br><br><p><strong>In this Head of Sales position </strong></p><br><br> <ul> <li>Lead the development and execution of the country sales strategy and annual sales plan in line with DHL Global Forwarding's regional and global commercial strategy, growth objectives and policies.</li> <li>Deliver agreed revenue, gross profit, volume, new-business and customer-retention targets, with a strong focus on profitable and sustainable growth.</li> <li>Identify market opportunities, priority sectors, customer segments and strategic prospects to strengthen DHL Global Forwarding's market position and drive above-market growth.</li> <li>Develop and maintain a strong sales pipeline, ensuring appropriate opportunity qualification, pipeline coverage, conversion and forecasting accuracy.</li> <li>Lead new-business acquisition while driving retention, development and cross-selling opportunities across existing customers.</li> <li>Personally engage in major strategic opportunities and lead significant customer negotiations in collaboration with Product, Pricing, Operations, Finance and other relevant functions.</li> <li>Ensure customer solutions are developed based on a clear understanding of customer requirements, market developments and DHL Global Forwarding's product and service capabilities.</li> <li>Drive appropriate pricing discipline and customer profitability in collaboration with Product, Pricing and Finance, ensuring compliance with approved pricing guidelines and commercial governance.</li> <li>Regularly review sales performance, revenue, gross profit, pipeline, customer retention and other agreed KPIs, and implement corrective actions where required.</li> <li>Develop customer strategies for key and strategic accounts and ensure effective senior-level customer engagement, business reviews and relationship management.</li> <li>Promote collaboration across Air Freight, Ocean Freight, Customs, Industrial Projects and other products and solutions to maximize cross-selling and end-to-end customer opportunities.</li> <li>Ensure effective use of DHL sales processes, CRM tools, pipeline management and sales effectiveness standards, maintaining high levels of data quality and commercial discipline.</li> <li>Monitor competitor activity, market trends and emerging customer requirements and translate relevant insights into sales actions and business-development opportunities.</li> <li>Lead, motivate and develop the sales organization, setting clear objectives and ensuring individual and team performance against agreed targets.</li> <li>Coach the sales team in customer engagement, solution selling, negotiation, opportunity management and strategic account development, supported by Product and functional experts where appropriate.</li> <li>Build sales capabilities through regular coaching, performance reviews, development plans and succession planning, creating a strong and sustainable sales organization.</li> <li>Recruit and retain high-performing sales talent in cooperation with Human Resources and in accordance with DHL policies and processes.</li> <li>Ensure all commercial activities, proposals, pricing commitments and customer agreements comply with DHL policies, applicable legal and compliance requirements and the relevant Delegation of Authority. Contracts or deviations from standard commercial terms must follow the applicable approval process.</li> <li>Work closely with the Country Management Team and regional sales organization to align sales priorities, share market intelligence and support the overall country business strategy.</li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p>Bachelor’s Degree</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p>More than 10 year</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>
<div><br></div><p><strong>Head of Sales</strong><br> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>Head of sales </strong><strong>in</strong><strong> Ardiya, Kuwait</strong><strong>.</strong></p><p>Join us in connecting people and improving lives!</p><p><strong>In this Head of Sales position </strong></p> <ul> <li>Lead the development and execution of the country sales strategy and annual sales plan in line with DHL Global Forwarding's regional and global commercial strategy, growth objectives and policies.</li> <li>Deliver agreed revenue, gross profit, volume, new-business and customer-retention targets, with a strong focus on profitable and sustainable growth.</li> <li>Identify market opportunities, priority sectors, customer segments and strategic prospects to strengthen DHL Global Forwarding's market position and drive above-market growth.</li> <li>Develop and maintain a strong sales pipeline, ensuring appropriate opportunity qualification, pipeline coverage, conversion and forecasting accuracy.</li> <li>Lead new-business acquisition while driving retention, development and cross-selling opportunities across existing customers.</li> <li>Personally engage in major strategic opportunities and lead significant customer negotiations in collaboration with Product, Pricing, Operations, Finance and other relevant functions.</li> <li>Ensure customer solutions are developed based on a clear understanding of customer requirements, market developments and DHL Global Forwarding's product and service capabilities.</li> <li>Drive appropriate pricing discipline and customer profitability in collaboration with Product, Pricing and Finance, ensuring compliance with approved pricing guidelines and commercial governance.</li> <li>Regularly review sales performance, revenue, gross profit, pipeline, customer retention and other agreed KPIs, and implement corrective actions where required.</li> <li>Develop customer strategies for key and strategic accounts and ensure effective senior-level customer engagement, business reviews and relationship management.</li> <li>Promote collaboration across Air Freight, Ocean Freight, Customs, Industrial Projects and other products and solutions to maximize cross-selling and end-to-end customer opportunities.</li> <li>Ensure effective use of DHL sales processes, CRM tools, pipeline management and sales effectiveness standards, maintaining high levels of data quality and commercial discipline.</li> <li>Monitor competitor activity, market trends and emerging customer requirements and translate relevant insights into sales actions and business-development opportunities.</li> <li>Lead, motivate and develop the sales organization, setting clear objectives and ensuring individual and team performance against agreed targets.</li> <li>Coach the sales team in customer engagement, solution selling, negotiation, opportunity management and strategic account development, supported by Product and functional experts where appropriate.</li> <li>Build sales capabilities through regular coaching, performance reviews, development plans and succession planning, creating a strong and sustainable sales organization.</li> <li>Recruit and retain high-performing sales talent in cooperation with Human Resources and in accordance with DHL policies and processes.</li> <li>Ensure all commercial activities, proposals, pricing commitments and customer agreements comply with DHL policies, applicable legal and compliance requirements and the relevant Delegation of Authority. Contracts or deviations from standard commercial terms must follow the applicable approval process.</li> <li>Work closely with the Country Management Team and regional sales organization to align sales priorities, share market intelligence and support the overall country business strategy.</li> </ul> <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="302"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Bachelor’s Degree</p> </td> </tr> <tr> <td width="302"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="302"> <p>More than 10 year</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
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<p>As a Procurement Officer in the vibrant catering and food service industry, you will play a pivotal role in ensuring our operations run smoothly and efficiently. This position is not just about sourcing and purchasing; it's about building strong relationships with suppliers, negotiating favorable terms, and ensuring that our team has the best quality ingredients and supplies at all times. You will be at the forefront of our supply chain, helping to drive our business success through strategic procurement practices.</p><p>In this role, you will have the opportunity to grow your career in a dynamic and fast-paced environment. We believe in investing in our employees' professional development, offering training programs and workshops that enhance your skills in negotiation, vendor management, and market analysis. You'll be collaborating with a team of dedicated professionals who are passionate about the food service industry, providing you with a supportive culture that encourages innovation and continuous improvement.</p><p>Moreover, as you progress in your career, you will have the chance to take on more strategic responsibilities, contributing to our long-term business goals. We value initiative and creativity, and we encourage our Procurement Officers to bring fresh ideas to the table. Your contributions will directly impact our operational efficiency and customer satisfaction, making this a highly rewarding position for those looking to make a significant difference in the industry.</p><p><b>Responsibilities:</b></p><ol><li>Develop and implement procurement strategies that align with the company's goals, ensuring cost-effectiveness and quality in all purchasing decisions.</li><li>Conduct market research to identify potential suppliers and evaluate their offerings, ensuring that we partner with the best in the industry.</li><li>Negotiate contracts and terms with suppliers to secure the most favorable conditions, balancing cost, quality, and delivery timelines.</li><li>Manage relationships with suppliers, monitoring performance and compliance to ensure that service levels meet our operational needs.</li><li>Collaborate with internal stakeholders to understand their procurement needs, providing timely and effective solutions to support their operations.</li><li>Analyze purchasing data and trends to identify opportunities for cost savings and process improvements.</li><li>Ensure compliance with company policies and regulations in all procurement activities, maintaining transparency and ethical standards.</li><li>Prepare and present procurement reports to management, highlighting key metrics and strategic recommendations for future purchasing decisions.</li><li>Stay updated on industry trends and best practices in procurement, continuously seeking ways to enhance our procurement processes.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong negotiation skills to secure the best deals with suppliers and vendors.</li><li>Analytical skills to assess market trends and purchasing data effectively.</li><li>Excellent communication skills for clear interaction with suppliers and internal teams.</li><li>Project management skills to oversee procurement initiatives and timelines.</li><li>Knowledge of supply chain management principles to optimize procurement processes.</li><li>Proficiency in procurement software and tools to streamline purchasing activities.</li><li>Ability to build and maintain relationships with suppliers for long-term partnerships.</li></ul></div>
<p>Responsible for managing the HR Department activities including but not limited to: manpower planning, performance management, compensation & benefits, training & development and payroll, as well as providing guidance and support to the HR Team toward the achievement of the departments set objectives.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Strategy Formulation:</strong> Develop strategic objectives and KPIs for the HR Department in line with Division s strategic goals and ensure that the HR Department s employees are working towards the achievement of these objectives. Review the operating results of the HR Department and follow-up to ensure that appropriate measures are taken to correct insufficient results.</p><p><strong>Budget & Cost Control:</strong> Develop the HR Department s annual budget and ensure all employees are working within the assigned budget by setting the required targets and responsibilities. Monitor financial performance versus the budget to highlight any variances for effective alignment.</p><p><strong>Policies and Procedures:</strong> Ensure Development of HR policies and procedures and follow up their implementation to achieve the HR Department s objectives.</p><p><strong>Recruitment & Selection:</strong> Manage the HR Manpower Planning process as well as, review, discuss and manage the manpower plans and budgets. Manage the recruitment activities including sourcing, screening, interviewing, testing and selecting candidates as well as reviewing job offers, employment contracts and employee orientation programs. Manage the exit interview process to identify reasons for employee termination/resignation.</p><p><strong>Performance Management and Training & Development:</strong> Develop performance management system linked to the bonus and promotions scheme to reflect rewards based on excellence Initiate and guide the annual performance appraisal process and ensure that the department managers are provided with the required forms and methodology for performance appraisals and provide reports on results of appraisals to top management. Manage the training & development activities including conducting training needs analysis, developing training plan, delivering and evaluating employee trainings, etc. Lead and manage implementation of career development programs focused on improving employee morale, enhancing employee capabilities and providing a positive career path.</p><p><strong>Human Resource Services</strong> Manage the implementation of HR Transactional services related to salaries, leaves, disciplinary actions, transfer, promotions, provision of benefits, end of service and contract renewal as per the labor law. Implement and manage job evaluation and salary administration programs. Oversee payroll operations in coordination with the Finance department to ensure maximum degree of efficiency and accuracy. Recommend salary adjustments, rewards and promotions based on employee performance and carrying out disciplinary meetings whenever deemed necessary. Oversee the preparation of employment contracts and contractual relationship between the employees and the company to maintain the rights of both parties according to terms and conditions of the contract, applicable laws and regulations. Monitor the development of employees database that contains all employee information (promotions, sick days taken, vacation days accrued, etc. ) to ensure an efficient retrieval of information when needed.</p><p><strong>Continuous Improvement</strong> Provide input and recommend the continuous improvement practices considering international best practice changes in international standards and changes in the business environment which demand proactive action plans in accordance with the Country s Rules and regulations associated with Concept Combined business activities.</p><p><strong>People Management</strong> Conduct annual employee performance appraisals of employees. Identify the training needs of employees to ensure all relevant experience and knowledge is transferred to employees to ensure a highly skilled and high-performance workforce.</p><p><strong>Reports</strong> Review and present reports on budget activity, including identification of potential problems and recommendations for corrective action, forecast trends and make recommendations. Prepare and submit reports on a regular basis to top management that cover all the HR Department s activities. Generate and submit necessary reports as needed by top management, other departments or team members</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor Degree in Human Resources, Business Administration or related field. Master s degree in Human Resources, Management or MBA would be an advantage. Requirement open to Arab Nationals Senior Professional in Human Resource (SPHR), Human Resources Management Professional (HRMP) or Certified Human Resource Professional (CHRP) certification is preferred. Minimum of 10 12 years of experience in the same or related field Proficiency in English and Arabic languages.</p>
<p>stc Kuwait is actively recruiting for the role of Talent Development Senior Specialist . In this role, you will be Support the planning, coordination, and delivery of Talent Development and Learning programs to enhance employee capabilities, support new joiners and early-career talent, and ensure effective implementation of learning initiatives aligned with stc s business needs.</p><p><b><br></b></p><p><b>Roles and Responsibilities:</b></p><p>Your responsibilities will include, but not be limited to, the following:</p><ul><li>Support the assessment of training and development needs through employee feedback, surveys, discussions with managers, and business requirements.</li><li>Assist in developing and implementing the annual training plan and maintain the training calendar covering internal and external programs.</li><li>Coordinate the end-to-end delivery of stc learning programs, including employee, leadership, digital, functional, and future-skills initiatives.</li><li>Research and recommend suitable training programs, certifications, providers, and development solutions based on identified employee and business needs.</li><li>Coordinate training logistics, including nominations, registrations, venues, materials, trainers, communications, and other program requirements.</li><li>Support the delivery of new-joiner induction and onboarding programs, including schedules, communications, materials, and coordination with relevant stakeholders.</li><li>Coordinate internship, and early-career programs, including student onboarding, placements, communication, progress tracking, and evaluations.</li><li>Support selected stc programs targeting students, schools, employees families, and community participants.</li><li>Coordinate with internal subject-matter experts, external training providers, universities, and other learning partners to ensure effective program delivery.</li><li>Collect and analyze training feedback and evaluation results to measure participant satisfaction, learning effectiveness, and identify improvement opportunities.</li><li>Maintain accurate training and development records in HRIS and prepare periodic reports and dashboards related to participation, completion, costs, and program outcomes.</li><li>Contribute to the development and implementation of Talent Development policies, procedures, guidelines, and continuous improvement initiatives.</li><li>Assist the Talent Development Head in order to offer specific training programs to help workers maintain or improve job skills.</li><li>Organize and develop training procedure manuals and guides and course materials such as hand-outs and visual materials.</li><li>Assist in formulating and creating training plans which meet current and future needs through effective in-house training scheduling in accordance with the strategic goals</li><li>Search and recommend training programs that match employee training needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To qualify for this role, you must meet the below minimum requirements:</p><ul><li>Bachelor s degree in Business Management</li><li>Minimum 4 years of relevant Experience</li></ul>
Project Leadership & Execution Oversee end‑to‑end delivery of industrial project logistics from tender stage through execution and project close‑out. Lead project planning, including route studies, feasibility assessments, transport engineering, and risk mitigation strategies. Approve method statements, lifting plans, and HSSE documentation prepared by operational teams. Ensure compliance with technical requirements, safety standards, and contractual obligations. Monitor critical project milestones and intervene proactively to resolve operational bottlenecks. Commercial & Financial Management Lead project budgeting, cost control, and financial forecasting. Review and approve quotations, vendor selections, and major procurement decisions. Ensure accurate billing, margin protection, and timely financial closure of projects. Support commercial teams in tender preparation, solution design, and customer presentations. Customer & Stakeholder Engagement Serve as the senior point of contact for key project clients, EPCs, OEMs, and strategic partners. Conduct project review meetings, performance evaluations, and post‑project debriefs. Manage escalations, negotiate solutions, and ensure adherence to service-level agreements (SLAs) and KPIs. Coordinate cross‑functional collaboration with chartering, engineering, HSSE, finance, and country operations teams. Vendor & Carrier Management Oversee relationships with heavy‑lift carriers, vessel owners, transport engineering firms, and specialized subcontractors. Evaluate vendor performance and ensure compliance with contractual, technical, and safety requirements. Approve major subcontracting decisions and negotiate key commercial terms. Governance, Compliance & Risk Control Ensure all project activities comply with international trade regulations, customs requirements, and HSSE standards. Lead risk assessments and implement mitigation plans for high‑risk cargo movements. Maintain audit‑ready documentation and ensure adherence to internal governance frameworks. Team Leadership & Development Supervise and mentor Industrial Projects Specialists, coordinators, and field teams. Build capability in heavy‑lift logistics, project planning, and operational excellence. Promote a culture of safety, accountability, and continuous improvement.<br><br><br>Required Competencies<br><br><br>Deep expertise in multimodal project logistics, heavy‑lift operations, and chartering. Strong commercial acumen with experience managing project P&L. Advanced knowledge of Incoterms, HSSE frameworks, and transport engineering principles. Proficiency with logistics ERP systems (SAP, Cargo Wise, or similar). Excellent leadership, negotiation, and stakeholder‑management skills. Ability to manage multiple large‑scale projects under tight timelines.
<div><div ><p><strong>1. Project Leadership & Execution</strong></p><ul > <li><span>Oversee end‑to‑end delivery of industrial project logistics from tender stage through execution and project close‑out.</span></li> <li><span>Lead project planning, including route studies, feasibility assessments, transport engineering, and risk mitigation strategies.</span></li> <li><span>Approve method statements, lifting plans, and HSSE documentation prepared by operational teams.</span></li> <li><span>Ensure compliance with technical requirements, safety standards, and contractual obligations.</span></li> <li><span>Monitor critical project milestones and intervene proactively to resolve operational bottlenecks.</span></li> </ul><p><strong>2. Commercial & Financial Management</strong></p><ul > <li><span>Lead project budgeting, cost control, and financial forecasting.</span></li> <li><span>Review and approve quotations, vendor selections, and major procurement decisions.</span></li> <li><span>Ensure accurate billing, margin protection, and timely financial closure of projects.</span></li> <li><span>Support commercial teams in tender preparation, solution design, and customer presentations.</span></li> </ul><p><strong>3. Customer & Stakeholder Engagement</strong></p><ul > <li><span>Serve as the senior point of contact for key project clients, EPCs, OEMs, and strategic partners.</span></li> <li><span>Conduct project review meetings, performance evaluations, and post‑project debriefs.</span></li> <li><span>Manage escalations, negotiate solutions, and ensure adherence to service-level agreements (SLAs) and KPIs.</span></li> <li><span>Coordinate cross‑functional collaboration with chartering, engineering, HSSE, finance, and country operations teams.</span></li> </ul><p><strong>4. Vendor & Carrier Management</strong></p><ul > <li><span>Oversee relationships with heavy‑lift carriers, vessel owners, transport engineering firms, and specialized subcontractors.</span></li> <li><span>Evaluate vendor performance and ensure compliance with contractual, technical, and safety requirements.</span></li> <li><span>Approve major subcontracting decisions and negotiate key commercial terms.</span></li> </ul><p><strong>5. Governance, Compliance & Risk Control</strong></p><ul > <li><span>Ensure all project activities comply with international trade regulations, customs requirements, and HSSE standards.</span></li> <li><span>Lead risk assessments and implement mitigation plans for high‑risk cargo movements.</span></li> <li><span>Maintain audit‑ready documentation and ensure adherence to internal governance frameworks.</span></li> </ul><p><strong>6. Team Leadership & Development</strong></p><ul > <li><span>Supervise and mentor Industrial Projects Specialists, coordinators, and field teams.</span></li> <li><span>Build capability in heavy‑lift logistics, project planning, and operational excellence.</span></li> <li><span>Promote a culture of safety, accountability, and continuous improvement.</span></li> </ul><p><strong>Required Competencies</strong></p><ul > <li><span>Deep expertise in multimodal project logistics, heavy‑lift operations, and chartering.</span></li> <li><span>Strong commercial acumen with experience managing project P&L.</span></li> <li><span>Advanced knowledge of Incoterms, HSSE frameworks, and transport engineering principles.</span></li> <li><span>Proficiency with logistics ERP systems (SAP, CargoWise, or similar).</span></li> <li><span>Excellent leadership, negotiation, and stakeholder‑management skills.</span></li> <li><span>Ability to manage multiple large‑scale projects under tight timelines.</span></li> </ul></div><br></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The Senior Field Service Engineer is responsible for providing on-site technical support for the installation, commissioning, preventative maintenance, and troubleshooting of Roche equipment. This role involves traveling to customer sites to ensure equipment is operating at peak performance. This individual will work under general supervision, handling routine service calls independently while assisting team members on more complex issues. You will play an important role in ensuring healthcare professionals and laboratories can operate with confidence, helping support better outcomes for patients across Kuwait.</p><br><p><b>Your Responsibilities</b></p><br><ul><li><p>Deliver the planned system installations and carry out installations as per Roche standards.</p><br></li><li><p>Ensure all service activities are performed and documented in a timely manner as per Roche standards. </p><br></li><li><p>Ensures coverage and support in line with agreements with customers and necessary accreditation requirements are met. </p><br></li><li><p>Escalate technical issues, PRI/PSI to appropriate internal stakeholder and follow up for closure.</p><br></li><li><p>Timely forecast spare parts of systems for line of expertise. </p><br></li><li><p>Ensure Key deliverables i.e. Uptime, customer satisfaction, Value of service to manage expectations for assigned strategic customers are met.</p><br></li><li><p>Accountable for mandatory upgrades/ modifications for assigned systems and ensure that been done for all systems in the country.</p><br></li><li><p>Provide expert technical opinion, identify possible solutions and recommend strategies that lead to timely and effective resolution of high priority issues. Act as mentor and lend support to FSEs to resolve complex and persistent issues. </p><br></li><li><p>Accountable for assigned administrative tasks (PPM scheduling, Modifications, e services, Service Marketing, Service revenue).</p><br></li><li><p>Establishes and develops a relationship with the customer that enhances the reputation and professionalism of Roche Diagnostics. </p><br></li><li><p>Provides clear and appropriate customer communication, including pro-active arrangement of routine preventative and corrective maintenance visits.</p><br></li><li><p>Ensures that all administration and back office tasks are completed in a timely and accurate manner.</p><br></li></ul><p><b>Who You Are</b></p><br><p><span>You are a proactive and customer-focused technical professional who enjoys solving problems and working in a dynamic field-based environment. You are able to work independently while maintaining strong collaboration with internal stakeholders and customers.</span></p><br><p><span>To be successful in this role, you bring:</span></p><br><ul><li><p><span>You hold a Bachelor degree in Engineering, Biomedical, Electronic, Mechatronics or relevant fields</span></p><br></li><li><p><span>You built 5 to 7 years of hands-on experience in a technical support, maintenance, or field service role. The ideal candidate built experience handling Roche IVD instruments such as Pre and Post Analytics / C6800 / Ultra plus / U6500 / Cobas PRO / Cobas Pure</span></p><br></li><li><p><span>You have advanced problem-solving skills, and the ability to communicate and collaborate effectively with customers and colleagues</span></p><br></li><li><p><span>You are able to manage multiple projects simultaneously and work under tight deadline</span></p><br></li><li><p><span>You are proactive with learning-oriented mindset, and are motivated to work in a hands-on environment and support field operations</span></p><br></li><li><p><span>You have deep understanding of digital technologies, Automation and their application in service operations </span></p><br></li><li><p><span>You have excellent communication skills and interpersonal skills with the ability to convey strategic concepts to a diverse audience </span></p><br></li><li><p><span>You are detail-oriented and able to work independently as well as collaboratively in a team environment</span></p><br></li><li><p><span>You are fluent in English; Arabic language is considered a plus</span></p><br></li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As a Senior Program Specialist at Honeywell, you will play a crucial role in managing and executing complex Extra-Low Voltage (ELV) programs that enhance operational efficiency and customer satisfaction. You will be the operational backbone for critical systems—including Security, BMS, FAS, and ICT—navigating the complete project lifecycle from pre-sales engagement to final delivery. Your leadership will be vital in ensuring programs are delivered on time, within budget, and in alignment with Honeywell’s strategic objectives and quality standards.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><ul><li><strong>Project Execution</strong>: Lead the overall execution of ELV projects, with a focus on mainly airport projects, following best-in-class methodologies.</li><li><strong>Stakeholder Management: </strong>Serve as the primary point of contact for day-to-day activities with all project stakeholders, ensuring clear communication and satisfaction.</li><li><strong>Financial Performance: </strong>Monitor monthly financial measures including revenue recognition, margins, invoicing, and cash collection to drive a positive P&L.</li><li><strong>Project Planning: </strong>Develop and implement comprehensive Project Management Plans, including Scope, Execution, Quality, and Procurement plans.</li><li><strong>Risk & Change Management: </strong>Identify risks and develop mitigation plans while managing scope changes through variation orders and contract alignment.</li><li><strong>Sales Collaboration: </strong>Engage early with Sales and Estimation teams during bidding stages and lead the formal hand-over process.</li><li><strong>Performance Tracking: </strong>Monitor project performance against defined KPIs and utilize Honeywell’s operating systems, such as Cora PPM, for records management and forecasting.</li><li><span><strong>Health & Safety: </strong>Manage all HSE-related project activities in strict coordination with the HSE department to ensure a safe work environment</span></li></ul><br>Qualifications:<br><ul><li><strong>Education: </strong>Bachelor’s degree in engineering (Electrical, Electronics, or relevant field).</li><li><strong>Experience:</strong> 10+ years of project management experience specifically with ELV Systems and Software Integrations.</li><li><strong>Language:</strong> Native or fluent proficiency in both Arabic and English.</li><li><strong>Technical Knowledge:</strong> Strong expertise in Security, BMS, and Fire Alarm Systems (FAS).</li><li><strong>Portfolio Management:</strong> Proven ability to manage a portfolio of projects concurrently while meeting tight deadlines under pressure.</li><li><strong>WE VALUE</strong></li><li><strong>Certification:</strong> Project Management Professional (PMP) certification is highly preferred.</li><li><strong>Domain Expertise:</strong> Prior experience managing large-scale projects in Airports, Smart Cities, or IoT domains.</li><li><strong>Contractual Acumen:</strong> Knowledge of contract types and the ability to effectively communicate with legal and contract teams.</li><li><strong>Leadership Skills:</strong> A proactive approach to problem-solving, strong negotiation skills, and the ability to lead cross-functional teams.</li><li><strong>Software Proficiency:</strong> Familiarity with project management tools (e.g., MS Office, Cora PPM) and SAP modules.</li></ul><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><br><p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><br> </div>
<p>Duties and Responsibilities</p><p>Organizational Setting, Purpose, and Objective: The United Nations Environment Programme (UNEP) is the leading global environmental authority that sets the global environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the global environment. The Regional Office for West Asia delivers advisory services and capacity building support to countries to achieve environmental and sustainable development objectives. This consultancy is part of four projects in Kuwait, each with its respective objective. These projects will be implemented by UNEP’s Regional Office for West Asia in close coordination and collaboration with the Kuwait Environment Public Authority (KEPA), 1- National Environmental Strategy and Action Plan. 2- National Strategic Plan to Combat Desertification. 3- Waste Management Monitoring System and KPIs. 4- National Environment Data Management Strategy and Plan. 1-National Environmental Strategy and Action Plan (NESAP) project aims to develop a comprehensive strategy for Kuwait, addressing key environmental challenges and aligning with Kuwait’s Vision 2040 and global sustainability targets. It involves creating a strategy based on the environmental opportunities and challenges outlined in the State of the Environment Report (SOER), engaging stakeholders to contribute to the framework, and establishing clear, measurable goals and priorities. 2-National Strategic Plan to Combat Desertification project aims to develop a comprehensive plan to address desertification, land degradation, and drought in Kuwait, in alignment with the UNCCD 2018–2030 strategic framework. The project involves assessing the status of land degradation in Kuwait, setting clear and measurable strategic objectives tailored to national circumstances, and creating a detailed national plan to combat desertification. Stakeholder consultations will be conducted to ensure a collaborative approach and to finalize the strategic plan. 3-Waste Management Monitoring System and KPIs Project aims to contribute to the Kuwait Environment Public Authority (KEPA) of Kuwait in developing a monitoring framework and digital dashboard to track and assess the progress of the Kuwait National Waste Management Strategy 2040 (KNWMS2040) towards achieving sustainable waste management goals. Key achievements include creating a comprehensive monitoring framework, developing a user-friendly digital dashboard for real-time insights, engaging stakeholders in the framework and dashboard development, integrating data with existing platforms like EMISK for continuous reporting, and providing training to ensure operational efficiency. 4-National Environment Data Management Strategy and Plan Project aims to develop and implement a comprehensive national plan for environmental data management in Kuwait. This project focuses on ensuring systematic and periodic sharing of data across government entities, enhancing transparency, and supporting informed decision-making based on accurate and reliable environmental data. Key achievements include creating a robust infrastructure for environmental data management, ensuring transparency and sustainability in data exchange, and developing technical capabilities to monitor environmental performance. The UNEP Regional Office for West Asia would like to recruit a well-qualified consultant to coordinate the implementation of the projects outlined above. The consultant will provide technical drafting, review and quality assurance of national strategies and project outputs related to environmental governance, legal and institutional frameworks, and Multilateral Environmental Agreements (MEAs), ensuring their technical quality, legal feasibility, institutional coherence, and alignment with Kuwait’s national commitments and frameworks. This consultant will report to the Regional Coordinator in charge of managing the projects. 2.Duties and Responsibilities: Under the direct supervision of the designated Programme Management Officer, at UNEP ROWA, the selected consultant will carry-out, inter alia, the following duties and responsibilities for each of the four projects detailed above: 1.Development and Review of Governance, and Legal and Institutional Frameworks and Multilateral Environmental Agreements (MEAs) •In coordination with the Project Management Unit, prepare, review and finalize governance, institutional and legal chapters and related technical content for the national strategies, action plans and other project outputs developed under the four projects, as required. •Develop and refine governance architectures, institutional arrangements, implementation mechanisms, coordination structures and implementation responsibilities to Collaborate effective implementation of project outputs. •Cooperate to the development and finalization of English and Arabic versions of project outputs, ensuring consistency of technical content, terminology, and messaging across both languages. </p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications/special skills</p><p>Advanced degree (master’s or higher) in environmental law, environmental governance, public policy, international environmental law, sustainable development, or another closely related field. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. PHD degree is also desirable A minimum of 5 years of progressively responsible professional experience in environmental governance, environmental law, institutional development, public policy, or implementation of Multilateral Environmental Agreements (MEAs) is required Demonstrated experience in the preparation, drafting and/or technical review of national environmental strategies, action plans, legal or policy frameworks is required Proven experience working with environmental governance frameworks, institutional arrangements, and legal and regulatory systems related to environmental management is required Experience supporting implementation of, or reporting under, Multilateral Environmental Agreements, including familiarity with relevant international environmental governance processes is required Knowledge of the environmental work in the West Asia region is desirable. Excellent communication and stakeholder management skills is required. Ability to work independently is required.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Store Business Navigation and Operations (BNO) you use knowledge of IKEA and local market to work together with the store management team and BNO team, in an inspiring and supportive way. You work together to ensure that the store is steered towards growth, optimal performance and sustained long term profitability in line with the IKEA objectives and be a business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience. Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process. Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability. Provide accurate, relevant and user-friendly business information for effective decision-making. Analyze business information and identifying business opportunities. Be an active business partner and contribute to business development initiatives. Establish follow-up mechanisms for projects. Work with other functions to assure the alignment of business information. Secure the business steering process works well in the store and that the store management is working towards agreed upon goals. Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning. Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people s life at home and our customers experience in our different touch points to provide relevant insight. Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals. Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these. Provide a safe and secure environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance. Supporting the management team to create Actions Plans for their areas of responsibility. These are based on the store business plan, agreed goals and Key Performance Indicators (KPIs). Take responsibility to summarize and communicate our Financial Goals (including P&L) to ensure that they are agreed, communicated and clearly understood by everyone. Proactively working to develop the Scenario Plans based on how we will take fast action if the performance is better or worse than planned. You ensure these scenarios are well documented, realistic and communicated. Driving the follow-up process to ensure we focus on delivering the business plan. You support your colleagues to achieve their goals. Responsible for co-coordinating and agreeing updated forecasts throughout the year. You ensure the Business navigation team at Service Office is updated. Responsible for securing that the costs are in line with goals and to highlight deviations and potentials, in order that we can take action to achieve our goals. Encourage your team and colleagues to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure. Negotiate cost effective contracts with external service providers under your direct responsibility and support your colleagues to do the same, always using the tools and competence provided by Indirect Material & Services (IMS). When you do this, you always consider the sustainability aspect and the environmental impact. Work with your colleagues to analyze benefits, costs and investments and develop business cases. You do this to ensure that we invest in projects that give a good return on investment, exceeding our customers expectations, whilst securing our long-term profitability. Communicate relevant business information and goals to managers and co-workers, in a way which engages and inspires them to create meaningful actions to achieve our agreed goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BSc or MSc in Finance or Business Controlling</li><li>Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills</li><li>A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business</li><li>Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years.</li><li>Setting and implementing action goals and providing clear direction and following up goals</li><li>Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information</li><li>Ability to communicate confidently and clearly in English, both verbally and in writing</li><li>Experience of working in a fast-paced retail environment</li><li>Experience and interest in retailing and/or home furnishing</li><li>Experience of leading and managing a team preferably gained in retailing and/or sales</li><li>High level of proficiency in Microsoft Office applications (especially Excel)</li><li>Experience of adapting to different styles of working to get the best out of all the team (situational leadership)</li></ul><p></p></section>
<p><h4>About the job</h4>
<p><strong>Loyalty program manager / customer success manager</strong></p>
<p><strong>Term:</strong> 12 months<br>
<strong>Location:</strong> Kuwait City<br>
<strong>Division:</strong> Cards & Payments (Retail)<br>
<strong>Reports to:</strong> Head of Product / Head of Loyalty<br>
<strong>Relevant experience:</strong> 5-8 years in customer success for software platforms. Experience with loyalty platforms and customer engagement programs.</p>
<h4>Mandatory requirements</h4>
<ul>
<li>Experience with loyalty program design and optimization</li>
<li>Immediately available</li>
<li>Familiarity and hands-on experience with loyalty platform tools</li>
</ul>
<h4>Purpose of the project</h4>
<p>The purpose of this engagement is to deploy a Loyalty Program Manager / Customer Success Manager who will act as a strategic advisor and trusted partner to the client, ensuring they achieve measurable business outcomes through their loyalty and customer engagement platform. The role will drive platform adoption, deliver tangible value, and foster long-term relationships that result in improved customer engagement, retention, and growth.</p>
<p>The Loyalty Program Manager / Customer Success Manager will also serve as the connecting link between client stakeholders and internal teams, bringing together marketing, CRM, loyalty, analytics, and operations to ensure that expectations, SLAs, and strategic objectives are consistently met.</p>
<h4>Core responsibilities and accountabilities</h4>
<p><strong>Drive adoption & value</strong><br>
Evangelize the loyalty and customer engagement platform with client stakeholders. Monitor platform usage, performance, and customer behavior, and proactively recommend strategies to improve engagement, retention, and ROI.</p>
<p><strong>Relationship management</strong><br>
Serve as the primary point of contact for assigned accounts. Build trusted, long-term relationships with stakeholders across marketing, CRM, loyalty, and executive teams.</p>
<p><strong>Strategic guidance</strong><br>
Provide best practices, playbooks, and use cases for loyalty program success, grounded in data and leading market standards. Translate data-driven insights into clear recommendations for the client’s loyalty and customer engagement strategy.</p>
<p><strong>Program governance</strong><br>
Lead and coordinate regular business reviews (e.g., QBRs) and status updates via calls, presentations, and onsite meetings. Align and coordinate internal resources (e.g., product, analytics, operations) to meet client objectives and SLAs.</p>
<p><strong>Growth & retention</strong><br>
Identify opportunities for account expansion and cross-sell solutions where appropriate. Drive renewal readiness, ensuring high levels of customer satisfaction and relationship health.</p>
<p><strong>Internal collaboration & alignment</strong><br>
Work closely with internal product, analytics, and operations teams to address client feedback and prioritize roadmap items that enhance program performance. Ensure that client requirements and outcomes are clearly documented and communicated internally.</p>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Achievement of client-defined KPIs tied to engagement and retention on the loyalty / customer engagement platform</li>
<li>Renewal targets met or exceeded across assigned accounts</li>
<li>Incremental value generated from existing accounts (e.g., upsell, cross-sell, increased platform usage)</li>
<li>Measured client satisfaction and relationship health (e.g., survey feedback, stakeholder input)</li>
<li>Adherence to SLAs and timely completion of agreed deliverables and governance forums (e.g., QBRs, status updates)</li>
</ul>
<h4>Knowledge and experience</h4>
<ul>
<li>5-8 years in customer success, account management, or consulting for enterprise SaaS solutions</li>
<li>Experience working on loyalty, CRM, marketing, or customer engagement programs</li>
<li>Strong exposure to commercial models and the ability to connect program performance to business outcomes</li>
<li>Proven track record in driving client adoption of platforms or SaaS solutions and delivering measurable business value</li>
<li>Experience managing multiple client stakeholders (including marketing, CRM, loyalty, and executive teams)</li>
<li>Familiarity with marketing technology or fintech ecosystems, including APIs, integrations, CRM, customer engagement and loyalty solutions, analytics tools, and customer data platforms</li>
<li>High comfort in working with analytics dashboards, interpreting data, and turning insights into concrete actions and recommendations</li>
</ul>
<h4>Mandatory skills</h4>
<ul>
<li>Strong commercial acumen and ability to link loyalty program performance to financial and strategic outcomes</li>
<li>Advanced analytical and problem-solving skills (both quantitative and qualitative)</li>
<li>Excellent written and verbal communication, including the ability to prepare and deliver compelling presentations</li>
<li>Strong stakeholder management and relationship-building skills across senior and cross-functional teams</li>
<li>Ability to manage multiple priorities, projects, and stakeholders in a fast-paced environment</li>
<li>Cross-functional leadership skills to align product, analytics, and operations around client objectives</li>
<li>High level of organization, discipline, and follow-through for governance, QBRs, and action tracking</li>
<li>Empathy, active listening, and a customer-centric mindset</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>· <b>Assist in calendar planning, brand initiatives, budgeting and business presentations</b></p><p>· <b>Identify the target audience and the most suitable products and services for each market segment </b></p><p>· <b>Support marketing manager in developing and executing marketing strategies/plans, campaigns and measures to help the company in achieving its short- and long-term strategic goals</b></p><p>· <b>Create the verbal content of marketing campaigns and identify the most suitable marketing tools and coordinate with the Visual Communication Specialist to ensure alignment of content creation </b></p><p>· <b>Draft and edit all external communications for the company (i.e. newspaper articles, public announcements, content of external communication documents and marketing campaigns, etc.)</b></p><p>· <b>Conduct market research by developing and executing various research methods (i.e. interviews, surveys, focus groups, etc.) and continuously analyze the competitive environment whilst paying close attention to consumer trends, brand awareness and henceforth provides market forecast reports</b></p><p>· <b>Prepare new product marketing plans for the introduction of new products in cooperation with the Sales Team </b></p><p>· <b>Monitor the progress of marketing campaigns using various metrics and submit reports of the overall performance</b></p><p>· <b>Support press release, press ads, and coordinate with media agencies to launch company’s public relation activities under the supervision of the Marketing Manager</b></p><p>· <b>Ensure maintenance of highest standards of professional conduct, ethics and integrity in provision of the services.</b></p><p>· <b>Any other relevant work assigned by the department manager.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</p><p>3–5 years of experience in marketing, preferably within the FMCG, retail, or pharmaceutical industry.</p><p>Strong knowledge of marketing strategy development, brand management, and campaign execution.</p><p>Experience in conducting market research, consumer insights analysis, and competitive benchmarking.</p><p>Ability to develop marketing plans for new product launches and support go-to-market strategies.</p><p>Excellent content writing and editing skills for marketing campaigns, press releases, advertisements, and corporate communications.</p><p>Experience coordinating with creative teams, media agencies, and external vendors.</p><p>Proficiency in monitoring campaign performance using marketing metrics and preparing analytical reports.</p><p>Strong presentation, budgeting, calendar planning, and project coordination skills.</p><p>Excellent communication, interpersonal, and stakeholder management abilities.</p><p>Proficient in Microsoft Office (Excel, PowerPoint, Word); knowledge of digital marketing and analytics tools is an advantage.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>About the Role</b> Al Mulla Exchange is seeking an experienced technology leader to head its Information Technology function and drive enterprise-wide digital transformation initiatives. The Head of Department IT will be responsible for defining and executing the organization's technology strategy, strengthening cybersecurity and operational resilience, modernizing technology platforms, and ensuring technology remains a strategic business enabler. The role will lead a multidisciplinary technology team of 60+ professionals across Kuwait, India, Egypt, and other locations. In addition, the incumbent will provide technology leadership and support across multiple subsidiaries and affiliated entities, driving standardization, innovation, and the alignment of technology initiatives with the broader strategic objectives of the Company.</p><p><b>Key Responsibilities</b></p><p><b>Technology Strategy & Leadership</b></p><ul><li>Develop and execute the organization's long-term technology vision and roadmap aligned with corporate strategy.</li><li>Advise executive leadership on technology investments, digital innovation, cybersecurity, and emerging industry trends.</li><li>Build technology capabilities that support future business growth, scalability, operational efficiency, and customer experience.</li><li>Drive continuous innovation through the adoption of AI, Machine Learning, Intelligent Automation, Cloud, APIs, Data Analytics, and emerging technologies.</li></ul><p><b>Digital Transformation</b></p><ul><li>Lead enterprise-wide digital transformation initiatives across customer channels, business operations, compliance, treasury, and support functions.</li><li>Drive modernization of enterprise applications and technology platforms.</li><li>Enhance customer experience across Branch, Mobile, Web, Kiosk, and digital ecosystems.</li><li>Champion agile delivery methodologies and continuous improvement.</li></ul><p><b>Technology Delivery</b></p><ul><li>Oversee the successful execution of strategic IT programs and enterprise projects.</li><li>Ensure timely delivery of high-quality technology solutions while maintaining operational stability.</li><li>Establish robust governance, architecture standards, and software development best practices.</li><li>Lead enterprise application development and system integration initiatives.</li></ul><p><b>IT Operations & Infrastructure</b></p><ul><li>Ensure high availability, scalability, security, and performance of enterprise infrastructure.</li><li>Lead infrastructure modernization, cloud adoption, disaster recovery, business continuity, and capacity planning.</li><li>Oversee IT Service Management (ITSM), helpdesk operations, asset management, and production support.</li></ul><p><b>Information Security & Risk</b></p><ul><li>Ensure compliance with regulatory requirements, cybersecurity standards, and internal governance policies.</li><li>Strengthen information security frameworks and operational resilience.</li><li>Collaborate with risk, compliance, audit, and business stakeholders to maintain secure technology environments.</li></ul><p><b>Enterprise Integrations</b></p><ul><li>Lead API strategy and integration with banks, payment gateways, remittance partners, fintech platforms, AML systems, and third-party providers.</li><li>Ensure secure, scalable, and high-performing integration architecture.</li></ul><p><b>People Leadership</b></p><ul><li>Inspire, mentor, and develop a high-performing technology organization.</li><li>Build future leadership capabilities and succession plans.</li><li>Foster a culture of innovation, accountability, collaboration, and continuous learning.</li><li>Identify talent gaps and lead recruitment of world-class technology professionals.</li></ul><p><b>Vendor & Financial Management</b></p><ul><li>Own the IT budget and technology investment strategy.</li><li>Build strategic partnerships with technology vendors and service providers.</li><li>Drive cost optimization while maintaining service excellence.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The ideal candidate is an accomplished technology executive with a strong record of leading enterprise technology organizations within the banking, financial services, payments, fintech, or remittance industry. You possess a strategic mindset, excellent business acumen, and the ability to translate technology into measurable business value. You thrive in complex, fast-paced environments and have successfully led large-scale digital transformation initiatives while managing geographically distributed teams.</p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Master's degree (MBA, MIS, or equivalent) is preferred.</li><li>15+ years of progressive IT leadership experience. Minimum 8 years in senior leadership roles managing enterprise technology functions.</li><li>Demonstrated experience within Banking, Financial Services, FinTech, Payments, or Remittance industries.</li><li>Proven success in leading enterprise-scale digital transformation initiatives.</li><li>Strong expertise in enterprise architecture, software engineering, cloud technologies, cybersecurity, API integration, IT governance, and infrastructure management.</li><li>Experience managing large, multicultural teams across multiple geographies.</li><li>Professional certifications such as PMP, TOGAF, ITIL, CISSP, AWS/Azure, or equivalent will be an advantage.</li></ul><p></p></section>