Oracle Developers Jobs in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities:</b></p><p><br></p><p><b>1. RFQ &amp; Sourcing</b></p><ul><li>Prepare and send <b>RFQs</b> to approved suppliers for all product and non-trading requirements.</li><li>Communicate with suppliers to obtain <b>quotations</b>, lead-time information, and required technical/commercial details.</li><li>Prepare <b>comparison sheets</b> (price, quality, delivery, payment terms).</li><li>Negotiate <b>prices, payment terms, delivery terms, and contractual conditions</b>.</li></ul><p><br></p><p><b>2. Purchase Order Management</b></p><ul><li>Create accurate <b>Purchase Orders (POs)</b> in accordance with approved requests.</li><li>Issue POs to suppliers and ensure timely <b>acknowledgement</b>.</li><li>Follow up on delivery schedules and resolve any delays or discrepancies.</li><li>Coordinate with warehouse and finance for receiving and invoice processing.</li></ul><p><br></p><p><b>3. Vendor Management</b></p><ul><li>Evaluate <b>vendor performance</b> (pricing, delivery reliability, quality, service).</li><li>Follow up on <b>rebates, credit notes, and contract renewals</b>.</li><li>Support in signing new contracts with pre‑approved suppliers.</li><li>Collect and maintain <b>supplier documentation</b> (licenses, certificates, contracts, bank details, etc.).</li></ul><p><br></p><p><b>4. ERP &amp; Master Data Management</b></p><ul><li>Create <b>new products/items</b> in the ERP system with full and accurate master data.</li><li>Ensure <b>correct categories, units, pricing, barcodes, tax flags</b>, and other required fields.</li><li>Maintain data integrity and support the ERP master data process for procurement‑related entries.</li></ul><p><br></p><p><b>5. Non‑Trading Procurement</b></p><ul><li>Handle procurement for <b>assets, equipment, consumables, uniforms, services, maintenance contracts</b>, and any non‑trading requirements.</li></ul><p>&nbsp;</p><p><b>6. Coordination &amp; Reporting</b></p><ul><li>Work closely with Planning, Warehouse, VM, Finance, and Operations teams.</li><li>Provide monthly procurement reports (RFQ status, PO status, savings, rebates, vendor KPIs).</li></ul><p><br></p><p><b>Employment Details</b></p><ul><li><b>Location:</b> Kuwait</li><li><b>Department:</b> Supply Chain</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications &amp; Skills:</b></p><ul><li>2–4 years of experience in Procurement or Supply Chain in Kuwait (retail, F&amp;B, beauty, or services industry preferred).</li><li>Strong negotiation and communication skills.</li><li>Proficiency in ERP systems (Oracle, SAP, Odoo, or similar).</li><li>Advanced Excel skills (comparison sheets, pricing analysis).</li><li>Strong attention to detail and data accuracy.</li><li>Ability to handle multiple categories (trading &amp; non‑trading).</li><li>Fluent in English; Arabic is an added advantage.</li></ul></div>

<p>e-Portal is actively recruiting for the role of Oracle Sales Account Manager . In this role, you will be responsible to lead the acquisition of new clients and management of existing accounts, driving sales growth and revenue. They will work closely with clients to understand their business needs and provide solutions that align with the organization's technology strategy. Roles and Responsibilities: Your responsibilities will include, but not be limited to, the following: Lead new client acquisition and manage existing accounts to drive business growth. Build and maintain strong executive-level client relationships while identifying business needs and proposing tailored technology solutions. Prepare, present, and negotiate sales proposals and contracts. Collaborate with cross-functional teams to ensure the successful delivery of customer solutions. Mentor junior sales team members and support additional business needs as assigned by management.</p><p><strong>Desired Candidate Profile</strong></p><p>To qualify for this role, you must meet the below minimum requirements: Bachelor s degree in business administration, Marketing, or a related field Minimum of 6-8 years of experience in IT sales or a related field, preferably in the Telecommunication, Technology or ICT industry.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Junior Spare Parts Sales Engineer/Executive is responsible for selling a wide range of spare parts for heavy and industrial equipment. The role involves managing and supporting existing clients, identifying new sales opportunities, and expanding the customer base. By providing timely and accurate parts solutions, the Sales Engineer contributes to customer satisfaction and long-term business growth while advancing their own sales career.</p><p>&nbsp;</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Mandatory requirements:-</p><p>&nbsp;</p><ul><li>Locally in Kuwait</li><li>Clear English/Arabic Communication skills</li><li>Mechanical Bachelors Degree&nbsp;</li><li>Experience 2 years or more experience in spare parts sales or after-sales support for heavy and industrial equipment (e.g., construction, material handling, road equipment)</li><li>Strong understanding of mechanical components and spare parts, including engines, hydraulics, filters, undercarriage parts, etc.</li><li><b>Sales Skills-</b>Proven experience in B2B sales, negotiation, and customer relationship management.</li><li><b>Computer Proficiency-</b>Familiarity with ERP systems (like SAP, Oracle, or similar), MS Office, and CRM tools for managing quotations, orders, and customer data.</li><li><b>Must have a valid Kuwait Driving License</b></li><li>Ability to understand technical issues, read part diagrams, and suggest accurate spare parts solutions.</li><li><b>Must have </b>Strong commitment to customer service and responsiveness to inquiries, orders, and after-sales support.</li></ul><p>Kindly acknowledge and confirm.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p><br></p><p>The Accounts Payable Specialist is responsible for processing supplier invoices, managing vendor payments, maintaining accurate accounts payable records, and ensuring timely settlement of financial obligations across the company's distribution and retail operations. The role supports compliance with company policies, accounting standards, and statutory requirements while working closely with internal departments and suppliers to ensure efficient and accurate payment processes.</p><p><br></p><p><br></p><p><br></p><p><b>Key Responsibilities</b></p><p>1. <b>Invoice Processing &amp; Verification</b></p><ul><li>Receive, review, and process supplier invoices accurately and within agreed timelines.</li><li>Match supplier invoices against Purchase Orders (POs), Goods Receipt Notes (GRNs), contracts, and supporting documentation (three-way matching).</li><li>Verify pricing, quantities, taxes, discounts, and payment terms.</li><li>Identify and resolve invoice discrepancies with suppliers and internal departments.</li><li>Ensure proper account coding and cost center allocation.</li></ul><p><br></p><p>2. <b>Vendor Payments</b></p><ul><li>Prepare payment proposals according to approved payment schedules.</li><li>Process payments through bank transfers, cheques, and other approved payment methods.</li><li>Ensure payments comply with company authorization matrices.</li><li>Monitor due dates to avoid late payment penalties.</li><li>Reconcile payment confirmations with bank statements.</li></ul><p><br></p><p>3. <b>Vendor Account Management</b></p><ul><li>Maintain accurate supplier master data.</li><li>Reconcile supplier statements regularly.</li><li>Resolve supplier queries regarding invoices and payments.</li><li>Monitor outstanding balances and aged payables.</li><li>Regularly run the <i>procure-to-pay </i>process.</li><li>Build positive relationships with local and international suppliers.</li></ul><p><br></p><p>4. <b>Financial Record Keeping</b></p><ul><li>Record accounts payable transactions accurately within the ERP system.</li><li>Maintain organized electronic and physical documentation.</li><li>Ensure all accounting records comply with company policies and audit requirements.</li><li>Assist in maintaining proper document retention.</li></ul><p><br></p><p>5. <b>Month-End &amp; Year-End Closing</b></p><ul><li>Prepare AP reconciliations.</li><li>Assist with month-end accruals.</li><li>Ensure all invoices are recorded within the correct accounting period.</li><li>Support financial closing activities.</li><li>Provide schedules required by Finance Management.</li></ul><p><br></p><p>6.<b> Internal Controls &amp; Compliance</b></p><ul><li>Ensure adherence to internal financial controls.</li><li>Verify approvals before processing invoices and payments.</li><li>Support internal and external audits.</li><li>Ensure compliance with VAT, tax regulations (where applicable), and company financial policies.</li><li>Identify process improvement opportunities that strengthen financial controls.</li></ul><p><br></p><p>7. <b>Cross-Functional Coordination</b></p><ul><li>Coordinate with Procurement regarding purchase orders and supplier issues.</li><li>Work with Warehousing to resolve GRN discrepancies.</li><li>Liaise with Retail Operations for store-related invoices and expenses.</li><li>Support Category Managers regarding supplier settlements and promotional claims.</li><li>Coordinate with Treasury regarding payment execution.</li></ul><p><br></p><p>8. <b>Reporting &amp; Analysis</b></p><ul><li>Prepare AP aging reports.</li><li>Monitor overdue supplier balances.</li><li>Generate payment status reports.</li><li>Track invoice processing turnaround times.</li><li>Assist management with ad hoc financial reporting.&nbsp;</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p><b>Experience and Educational Requirements</b></p><p><b><span></span></b></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Professional certification (ACCA, CMA, CPA, or equivalent) is an advantage.</li><li>2–5 years of experience in Accounts Payable or General Accounting.</li><li>Experience in a distribution, retail, FMCG, consumer electronics, or fashion environment is preferred.</li><li>Experience working with ERP systems (SAP, Oracle, Microsoft Dynamics, or similar).&nbsp;</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Purpose</b></p><p>The Operations Coordinator – Installation &amp; Maintenance is responsible for planning, coordinating, and monitoring field installation and maintenance activities for consumer electronics products to ensure timely service delivery, high customer satisfaction, efficient resource utilization, and compliance with company standards and service level agreements (SLAs).</p><p>The role acts as the primary operational link between customers, field teams, and internal stakeholders to ensure smooth execution of installation and maintenance requests.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Service Operations Coordination</b></p><ul><li>Coordinate daily installation, preventive maintenance, corrective maintenance, and service schedules for field teams.</li><li>Assign work orders and optimize technician deployment based on location, capacity, urgency, and technical requirements.</li><li>Monitor job progress and ensure completion within agreed timelines and SLAs.</li><li>Track open service requests and proactively resolve delays or operational bottlenecks.</li><li>Ensure technicians receive complete job details, customer information, required tools, and spare parts before deployment.</li></ul><p><b>Customer Coordination</b></p><ul><li>Serve as the primary point of contact for customers regarding installation and maintenance appointments.</li><li>Confirm service schedules, communicate expected timelines, and provide updates on service status.</li><li>Manage customer escalations and coordinate timely resolution.</li><li>Ensure service quality and maintain high customer satisfaction levels.</li><li>Collect and review customer feedback after service completion.</li></ul><p><b>Team Supervision &amp; Support</b></p><ul><li>Supervise installation and maintenance teams and support efficient day-to-day operations.</li><li>Monitor technician attendance, productivity, utilization, and field performance.</li><li>Provide operational guidance and ensure adherence to service procedures and policies.</li><li>Coordinate technician training requirements and support performance improvement initiatives.</li><li>Conduct regular team meetings to review operational issues and priorities.</li></ul><p><b>Service Administration &amp; Reporting</b></p><ul><li>Maintain accurate records of service requests, installations, repairs, customer interactions, and service outcomes in the ERP/Service Management System.</li><li>Generate operational reports including:</li><li>Service request backlog</li><li>Technician utilization</li><li>First-time fix rate</li><li>Installation completion rate</li><li>SLA achievement</li><li>Customer satisfaction indicators</li><li>Track warranty and non-warranty service activities.</li></ul><p><b>Inventory &amp; Resource Coordination</b></p><ul><li>Coordinate availability and allocation of spare parts, accessories, tools, and installation materials.</li><li>Work closely with warehouse and procurement teams to minimize service delays.</li><li>Monitor field inventory usage and support inventory reconciliation activities.</li></ul><p><b>Compliance, Safety &amp; Continuous Improvement</b></p><ul><li>Ensure installation and maintenance activities comply with manufacturer requirements and company standards.</li><li>Promote safe working practices and compliance with HSE requirements.</li><li>Identify operational improvement opportunities and recommend process enhancements.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>Bachelor’s degree in Business Administration, Operations Management, Engineering, Electronics, or related field.</li><li>Professional certifications in service operations or project coordination are an advantage.</li></ul><p><b>Experience</b></p><ul><li>3–6 years of experience in service operations, installation operations, maintenance coordination, or after-sales service.</li><li>Experience in consumer electronics, home appliances, telecommunications, HVAC, or related industries preferred.</li><li>Experience supervising field teams is preferred.</li></ul><p><b>Technical Skills</b></p><ul><li>Service Management Systems / ERP or ticketing systems (SAP, Oracle, Dynamics, Zendesk or equivalent)</li><li>Scheduling and dispatch coordination</li><li>Microsoft Excel and Microsoft 365</li><li>Reporting and KPI tracking</li><li>Basic understanding of electronics installation and maintenance processes&nbsp;</li></ul><p><br></p></div>

<p>stc Kuwait is actively recruiting for the role of Organization Design Manpower &amp; Planning Senior Specialist . In this role, you will assist in conduct the assessment of stc s existing organization structure to ensure that the organization structure supports the achievement of strategies and organization objectives. The role holder is also responsible for the operation part and entering the functional / positional changes in the system and prepare all the required data.</p><p>Roles and Responsibilities:</p><ul><li>Maintain Organizational Structure: Develop, update, and manage the company's organizational structure (functional and positional) across all sectors.</li><li>Support Organization Design Changes : Recommend and implement organizational restructuring and structural changes in coordination with stakeholders and management.</li><li>Manage Job Descriptions: Create, update, evaluate, and conduct gap analysis for job descriptions to ensure accuracy and alignment with business needs.</li><li>Monitor OD Operations &amp; Compliance: Conduct regular audits, ensure data accuracy, maintain quality standards, and resolve organizational design issues proactively.</li><li>System &amp; Documentation Management: Implement approved changes in Oracle and other systems, maintain records, tracking sheets, and proper document archiving.</li><li>Reporting &amp; Workforce Planning: Generate reports, perform data analysis, and support manpower planning activities and approved workforce changes.</li><li>Project &amp; Stakeholder Support: Prepare organizational design documents (CRs, acting assignments, utilization reports, memos, etc.) and provide timely support for assigned projects and business requirement</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To qualify for this role, you must meet the below minimum requirements:</p><ul><li>Bachelor's Degree in Business Administration.</li><li>0-1 relevant Experience.</li><li>Fluent English and Arabic skills (written and spoken) required</li></ul>

<p>E-portal is actively recruiting for the role of Senior Presales Digital Transformation Solutions Architect. In this role, you will act as the department s broadest business-technology architect. You will be responsible for translating enterprise strategy into transformation roadmaps covering process digitization, application modernization, workflow automation, integration, data flow redesign, platform adoption, and change enablement.</p><p>Roles and Responsibilities:</p><ul><li>Lead current-state and future-state assessment workshops spanning business processes, applications, integrations, data, governance, customer journeys, and operating model pain points.</li><li>Design transformation architectures and phased roadmaps that combine process improvements with platform change, integration sequencing, data strategy, security, and adoption planning.</li><li>Shape enterprise application and workflow opportunities across ERP, CX, CRM, ITSM, low-code automation, analytics, and digital adoption.</li><li>Build executive-ready business cases, capability maps, architecture narratives, transformation roadmaps, and operating model recommendations.</li><li>Lead demonstrations, pilot concepts, and solution options involving enterprise applications, workflow platforms, integration layers, and automation services.</li><li>Work with delivery leaders to ensure that presales designs include realistic implementation governance, change management, KPIs, and benefit tracking.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be considered for this role, you must meet the below requirements:</p><ul><li>A minimum of 11 years experience across enterprise architecture, consulting, applications, integration, process transformation, digital platforms, or business technology strategy, with strong client-facing experience in presales or advisory roles.</li><li>The TOGAF Enterprise Architecture certification is must.</li><li>The following certifications are a plus: Oracle Cloud Infrastructure Architect Professional, SAP Certified Professional Solution Architect SAP BTP, Salesforce Certified Technical Architect, ServiceNow Certified Technical Architect, and Microsoft Power Platform Solution Architect Expert.</li><li>A bachelor's degree.</li><li>A master's degree is a plus.</li><li>Majors required include: enterprise architecture, information systems, business transformation, management, or an MBA.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position: Chief Information Officer (CIO)</span></p><br> <p><span><span>Classification:</span> Senior Leadership </span><br><span><span>Reports To:</span> President </span><br><span>About The American International University</span></p><br> <p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>AIU is in active execution of its RISE Strategy 2026–2030, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Technology is not peripheral to this strategy; it is foundational to it. The CIO is a key member of the Senior Leadership Team, responsible for ensuring that AIU's digital infrastructure, enterprise platforms, and data ecosystem are built for the institutional ambitions of 2030, not the operational needs of 2019.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span><br></p><br> <p><span>Department Profile</span></p><br> <p><span>The CIO oversees two integrated functions that together constitute AIU's technology enterprise: the established Information Technology division, led by the Executive Director of IT, and the newly created Digital Transformation Office, which sits directly under the CIO's strategic leadership. Together, these functions manage all enterprise platforms, cybersecurity and data governance, academic technology, digital student services, and the AI-enabled tools that support administrative decision-making.</span></p><br> <p><span>Scope of Work</span></p><br> <p><span>The Chief Information Officer serves as AIU's most senior technology executive and a strategic thought partner to the President. The role bridges two realities: managing a live and growing enterprise technology environment reliably and efficiently today, while building the digital infrastructure that will sustain a WASC-accredited, research-active, rankings-visible university by 2030. The CIO is accountable for both.</span></p><br> <p><span>The scope of work spans five interconnected domains:</span></p><br> <ol> <li><span>IT Strategy &amp; Governance: Define and execute the multi-year IT strategic plan aligned with the RISE Strategy. Own IT governance, policy, and investment decisions across the entire technology portfolio.</span></li> <li><span>Campus Digital Transformation: Lead the systematic replacement of manual, SharePoint, and Excel-based processes with integrated, automated, data-driven systems across administration, academics, research, and student services.</span></li> <li><span>Enterprise Platform Management: Oversee the optimization, integration, and lifecycle management of all enterprise platforms: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau and lead evaluation of next-generation systems.</span></li> <li><span>AI &amp; Data Intelligence: Champion the institutional adoption of AI tools and data analytics to enhance administration efficiency, student success, research support, and decision-making at every level of the University.</span></li> <li><span>Cybersecurity &amp; Data Governance: Ensure AIU's data is secure, accurate, accessible, and compliant providing the data infrastructure that WASC accreditation, institutional research, and Board reporting require.</span></li> </ol> <p><span>Key Responsibilities</span></p><br> <p><span>1. IT Strategy, Governance and Presidential Advisory</span></p><br> <ul> <li><span>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</span></li> <li><span>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026–2030 KPIs and the WSCUC accreditation evidence requirements</span></li> <li><span>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration &amp; Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</span></li> <li><span>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</span></li> <li><span>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</span></li> <li><span>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</span></li> </ul> <p><span>2. Campus Digital Transformation</span></p><br> <ul> <li><span>Conduct a comprehensive Digital Readiness Audit in the first 90 days mapping every major administrative and academic workflow against its current technology support level. identifying all critical processes still running on low level manual folders, email chains, or papers.</span></li> <li><span>Develop and execute a phased Digital Transformation Roadmap that systematically replaces manual and disconnected processes with integrated, automated, role-appropriate digital workflows prioritized by institutional impact and WSCUC accreditation urgency</span></li> <li><span>Lead the digitalization of Student Journey processes from application and admission through advising, registration, assessment, career services, and alumni engagement ensuring every student interaction is trackable, data-rich, and continuously improvable</span></li> <li><span>Drive the digitalization of Faculty and Research workflows including research output tracking, grant management, assessment data collection, course file management, and faculty performance documentation</span></li> <li><span>Ensure all digital transformation initiatives are adopted effectively change management, training, and user support are as important as the technology itself; a system that faculty and staff do not use has delivered zero value</span></li> <li><span>Coordinate with the Director of Global Excellence and Benchmarking to ensure that institutional data required for QS, THE, and Webometrics submissions is generated automatically by integrated systems rather than assembled manually each year</span></li> </ul> <p><span>3. Enterprise Platform Optimization and Integration</span></p><br> <ul> <li><span>Maximize the institutional value of AIU's existing enterprise platform investments: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau.</span></li> <li><span>Design and implement a unified integration architecture so that data flows seamlessly and automatically between systems eliminating manual data re-entry, reducing data errors, and creating the single source of truth the institutional research function requires</span></li> <li><span>Evaluate, recommend, and lead the procurement of any new enterprise platforms required by the RISE Strategy including student success platforms, research management systems, data warehouse solutions, and AI tooling</span></li> <li><span>Ensure that all platform implementations are executed to full functional scope with proper data governance, user training, and long-term support plans partial implementations that leave core functionality unused are not acceptable outcomes</span></li> <li><span>Lead the migration of institutional data from SharePoint folders and Excel workbooks into appropriate managed systems with documented data governance, access controls, version management, and audit trails</span></li> </ul> <p><span>4. Artificial Intelligence and Data Intelligence</span></p><br> <ul> <li><span>Develop and implement AIU's Artificial Intelligence Strategy a practical, phased plan for deploying AI tools across administration, academic operations, student services, and research support that delivers measurable efficiency gains and quality improvements</span></li> <li><span>Lead the deployment of AI-enhanced analytics and reporting so that the President, VPAA, Deans, and Department Chairs have real-time, dashboard-based visibility into the institutional metrics that matter enrollment trends, retention signals, research output, financial position without waiting for manual report compilation</span></li> <li><span>Implement AI-powered student success tools early alert systems, predictive retention models, personalized advising recommendations that enable the institution to intervene proactively with at-risk students rather than reactively after they withdraw</span></li> <li><span>Develop and enforce an institutional AI Acceptable Use Policy covering responsible use of generative AI in instruction, assessment, research, and administration balancing innovation with academic integrity and data privacy</span></li> <li><span>Stay at the forefront of AI developments in higher education and advise the President and academic leadership on which emerging tools are ready for institutional adoption, which require further evaluation, and which present risks that outweigh their benefits</span></li> <li><span>Build internal AI capability ensuring that faculty, administrators, and student-facing staff are trained to use AI tools appropriately and that AIU does not become dependent on vendors for capability that should be developed in-house</span></li> </ul> <p><span>5. Cybersecurity, Data Governance and WASC Compliance</span></p><br> <ol> <li><span>Establish and maintain a risk-based information security program aligned with ISO/IEC 27001 and NIST frameworks appropriate to AIU's scale, risk profile, and budget protecting student, faculty, staff, and institutional data</span></li> <li><span>Develop and enforce data governance standards across all institutional systems defining data ownership, data quality standards, access controls, retention schedules, and the single-source-of-truth principles that eliminate contradictory data across departments</span></li> <li><span>Ensure that the data infrastructure required for WSCUC accreditation is reliable, reproducible, and audit-ready no accreditation submission may be built on data that cannot be independently verified from a managed system</span></li> <li><span>Implement and maintain business continuity and disaster recovery plans for all mission-critical systems ensuring AIU can maintain academic and administrative operations through system failures, cybersecurity incidents, or other disruptions</span></li> <li><span>Ensure compliance with Kuwait data protection requirements and any applicable international standards including student record privacy, financial data security, and research data management</span></li> <li><span>Oversee AIU's cybersecurity incident response capability ensuring that the institution can detect, contain, and recover from security incidents rapidly and with minimal impact to operations</span></li> </ol> <p><span>6. Leadership, Team Development and Vendor Management</span></p><br> <ul> <li><span>Provide strategic leadership and executive oversight to the Executive Director of Information Technology and the Digital Transformation Office setting clear direction, performance expectations, and development pathways for the technology team</span></li> <li><span>Build and maintain a high-performing technology organization recruiting, developing, and retaining talented technology professionals in a competitive Kuwait market, and creating a culture of service excellence, continuous improvement, and innovation</span></li> <li><span>Manage all technology vendor relationships at the executive level ensuring that strategic partners are held to their contractual commitments, that technology contracts are reviewed and optimized regularly, and that AIU's vendor ecosystem remains coherent and manageable</span></li> <li><span>Represent AIU in relevant higher education technology networks, conferences, and professional forums maintaining awareness of best practice and building relationships that can benefit the institution</span></li> </ul> <p><span>Reporting Departments (If Applicable)</span></p><br> <ul> <li><span>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</span></li> <li><span>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</span></li> <li><span>Cybersecurity &amp; Data Governance Lead: information security, data governance standards, and compliance</span></li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li><span>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</span></li> <li><span>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</span></li> </ul> <p><span>Experience</span></p><br> <ul> <li><span>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</span></li> <li><span>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</span></li> <li><span>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</span></li> <li><span>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</span></li> <li><span>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</span></li> <li><span>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</span></li> </ul> <p><span>Technical Knowledge</span></p><br> <ul> <li><span>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</span></li> <li><span>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</span></li> <li><span>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</span></li> <li><span>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</span></li> <li><span>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</span></li> <li><span>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</span></li> </ul> <p><span>Leadership and Interpersonal Competencies</span></p><br> <ul> <li><span>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</span></li> <li><span>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</span></li> <li><span>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</span></li> <li><span>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</span></li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li><span>Prior CIO or Deputy CIO experience at a GCC university, with working knowledge of Kuwait's higher education regulatory environment and PUC data requirements</span></li> <li><span>Experience with Ellucian Banner Cloud migration, AIU's Banner environment </span></li></ul> </div>

<p>E-portal is actively recruiting for the role of Senior Presales Multi-Cloud Solutions Architect. In this role, you will be the lead client-facing architect for complex multi-cloud, hybrid cloud, and cloud-modernization opportunities. You will be responsible for owning the end-to-end technical sales cycle from discovery to proposal and handover, ensuring that every proposed solution is commercially credible, delivery-ready, secure by design, and aligned to customer business outcomes rather than only to infrastructure features.</p><p>Roles and Responsibilities:</p><ul><li>Lead discovery workshops with CIOs, CTOs, infrastructure teams, security teams, and business sponsors to define business outcomes, regulatory constraints, latency requirements, resilience targets, data residency needs, and workload placement rules.</li><li>Design hybrid and multi-cloud target architectures covering landing zones, identity, connectivity, network topology, observability, backup, disaster recovery, governance, and cost management.</li><li>Build migration and modernisation roadmaps for legacy applications, databases, virtualised estates, and containerised platforms.</li><li>Lead technical bid responses, reference architectures, architecture review boards, solution walkthroughs, and proof-of-concept or pilot planning.</li><li>Work closely with sales, alliances, delivery, and vendor teams to build accurate BoQ, licensing assumptions, services scope, migration effort estimates, and transition plans.</li><li>Ensure every won opportunity has a high-quality handover package including assumptions, dependencies, risks, integration points, security requirements, and acceptance criteria.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be considered for this role, you must meet the below minimum criteria:</p><ul><li>A minimum of 11 years' experience in multi-cloud architecture, cloud migration, platform engineering, or enterprise infrastructure modernization, with at least several years in customer-facing presales or consulting roles.</li><li>Strong experience in regulated or mission-critical sectors in Kuwait or the GCC is preferred.</li><li>Must have at least one of these certifications: AWS Certified Solutions Architect Professional, Microsoft Certified: Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect, Oracle Cloud Infrastructure Architect Professional, and Red Hat Certified Architect in OpenShift.</li><li>A bachelor's degree.</li><li>A master's degree is a plus.</li><li>Majors required include: cloud computing, enterprise architecture, business information systems, or technology management.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Logistics &amp; Warehouse Manager is responsible for leading logistics, warehousing,</p><p> management operations to ensure the efficient, safe, and cost-effective movement, storage, and&nbsp;</p><p> control of materials supporting oil &amp; gas operations. The role ensures inventory accuracy,&nbsp;</p><p> warehouse optimization, regulatory compliance, and uninterrupted material availability while&nbsp;</p><p> driving operational excellence, business continuity, and continuous improvement.</p><p><br></p><p>Key Responsibilities:</p><p> Lead inbound and outbound logistics, transportation, customs coordination (where&nbsp;</p><p> applicable), and material distribution to operational sites.</p><p>  Manage warehouse operations, including receiving, inspection, storage, preservation,&nbsp;</p><p> issuing, dispatch, and stock control of drilling, production, maintenance, and project&nbsp;</p><p> materials.</p><p>  Ensure inventory accuracy through cycle counts, physical stock verification,&nbsp;</p><p> reconciliations, and effective ERP inventory management.</p><p>  Monitor inventory levels, critical spares, slow-moving and obsolete stock, and inventory&nbsp;</p><p> aging to optimize working capital and material availability.</p><p>  Ensure compliance with company policies, QHSE standards, regulatory requirements,&nbsp;</p><p> and internal/external audit requirements.</p><p>  Coordinate with Procurement, Operations, Maintenance, Projects, and Finance to&nbsp;</p><p> ensure timely material availability and efficient supply chain execution.</p><p>  Prepare operational reports, analyses, KPI dashboards, and management reports to&nbsp;</p><p> support decision-making.</p><p>  Identify opportunities to improve warehouse utilization, logistics efficiency, optimization,&nbsp;</p><p> and cost control.</p><p>  Lead, coach, and develop warehouse, logistics, and personnel, fostering a culture of&nbsp;</p><p> safety, accountability, and continuous improvement.</p><p> Qualifications</p><p>  Bachelor's degree in supply chain management, Logistics, Business Administration,&nbsp;</p><p> Engineering, or a related field.</p><p> Experience</p><p>  8–10 years of Managerial experience in logistics, warehousing, control, material management, or&nbsp;</p><p> supply chain operations in leading oil and gas sector company.</p><p>  Minimum 5 years in a supervisory or Assistant manager role in leading logistics and warehouse&nbsp;</p><p> teams.</p><p>  Experience in the oil &amp; gas, drilling, chemicals, manufacturing, or industrial services&nbsp;</p><p> sector is preferred.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p> Strong knowledge of warehouse operations, logistics planning, transportation, and&nbsp;</p><p> material handling.</p><p>  Good understanding of oil &amp; gas materials, critical spares management, and logistics &amp;&nbsp;</p><p> warehouse optimization techniques.</p><p>  Knowledge of QHSE requirements, hazardous material handling, and warehouse safety&nbsp;</p><p> practices.</p><p>  Proficiency in ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent) and&nbsp;</p><p> Microsoft Excel.</p><p>  Strong analytical, reporting, planning, and problem-solving skills.</p></div>

<p>A Backend / Integration Lead (Java) is typically responsible for leading the design, development, and integration of backend systems, APIs, and enterprise applications while mentoring developers and coordinating with stakeholder.</p><br><ul><li><p>Technical lead for Backend Squad. Owns Java Spring Boot services, and API design. </p></li><li><p>Design and develop scalable, secure, and high-performance backend applications using Java and Spring Boot. </p></li><li><p>Define backend architecture, coding standards, design patterns, and development best practices.</p></li><li><p>Design, develop, and maintain RESTful APIs, microservices, and enterprise integration services.</p></li><li><p>Lead system integration with internal and external applications using REST, SOAP, messaging platforms, and event-driven architectures.</p></li><li><p>Ensure API security, versioning, documentation, and governance using industry standards.</p></li><li><p>Review code, conduct technical design reviews, and enforce quality assurance practices.</p></li><li><p>Mentor and coach backend developers, providing technical guidance and performance feedback.</p></li><li><p>Design and optimize database interactions, including SQL queries, stored procedures, and transaction management.</p></li><li><p>Analyze and resolve complex production issues, perform root cause analysis, and implement preventive measures.</p></li><li><p>Drive application performance tuning, scalability improvements, and system reliability initiatives.</p></li><li><p>Implement automated units, integration, and performance testing to ensure software quality. </p></li><li><p>Ensure compliance with security, data privacy, and organizational governance requirements.</p></li><li><p>Evaluate and recommend new technologies, frameworks, and architectural approaches to improve backend capabilities.</p></li><li><p>Manage technical risks, estimate development effort, and contribute to project planning and resource allocation.</p></li><li><p>Coordinate release planning, deployment activities, and post-production support. </p></li><li><p>Produce and maintain technical documentation, including architecture diagrams, API specifications, and operational procedures.</p></li><li><p>Work closely with cross-functional teams to ensure seamless integration between enterprise systems and third-party platforms.</p></li><li><p>Monitor application health, availability, and performance using logging, monitoring, and observability tools, and lead continuous improvement initiatives </p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Bachelor's degree in one of the following:</strong></p><ul><li><p>Computer Science</p></li><li><p>Software Engineering</p></li><li><p>Computer Engineering</p></li><li><p>Information Technology</p></li><li><p>Information Systems (or a closely related field)</p></li></ul><p><br></p><p><strong>Preferred Certifications</strong></p><ul><li><p>Oracle Certified Professional (Java)</p></li><li><p>AWS Certified Developer or Solutions Architect</p></li><li><p>Microsoft Azure Developer Associate</p></li><li><p>Kubernetes (CKA/CKAD)</p></li><li><p>Scrum Master or Agile certifications</p></li><li><p>TOGAF (for enterprise architecture roles)</p></li><li><p>Technical Lead with 10+ years of experience specializing in Integration activities and deliver end-to-end APIs and solutions to integrate Portal / Mobile with different backend system.</p></li><li><p>Analyze and optimize integration of Mobile applications with different backend system to have the best experience of online shopping.</p></li><li><p>Kuwait/ Transferable Visa</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>DEPARTMENT</b>: Information and Communication Technology</p><p><b>Unit</b>: Business Systems</p><p><br></p><p><b>FUNCTION</b>:</p><p><br></p><p>Responsible for designing, developing, deploying, and maintaining software applications, specifically using the Microsoft .Net framework. Develop and support front end and backend components of an application.</p><p><br></p><p><b>PRIMARY TASKS:</b></p><p><br></p><ol><li>Gather and understand requirements and transform them into useful applications in line with the service goals.</li><li>Build responsive user interfaces using HTML, CSS, JavaScript, and front-end frameworks.</li><li>Build server-side components and APIs using .NET, C#, ASP.NET, and other related technologies.</li><li>Design and implement relational database systems using SQL Server.</li><li>Write code to integrate with databases such as MySQL, MSSQL, and Oracle Databases.</li><li>Write clean, maintainable, and efficient code.</li><li>Debug and troubleshoot issues and implement fixes in a timely manner.</li><li>Optimize applications for maximum speed, scalability, and security.</li><li>Test applications to ensure they meet requirements and are free of bugs.</li><li>Analyze, evaluate, and document user requests for new and modified systems and applications that may leverage existing technologies or incorporate new ones that need to be researched and evaluated.</li><li>Collaborate with other team members to deliver high-quality software solutions.</li><li>Stay up to date with new technologies and best practices in web development.</li><li>Follow the university rules and regulations.</li><li>Perform other related duties as assigned.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>ESSENTIAL:</b></p><p><b><span></span></b></p><ul><li>Bachelor’s degree in relevant field.</li><li>Minimum 3 years of relevant experience.</li><li>Experience in C#, ASP.Net, and SQL Server.</li><li>Good understanding of front-end technologies such as HTML, CSS, and JavaScript.</li><li>Familiarity with software design patterns, unit testing, and continuous integration/deployment.</li><li>Understanding of web development concepts.</li><li>Ability to work in a fast-paced environment and deliver high-quality work under tight deadlines.</li><li>Excellent problem-solving and communication skills.</li><li>Experience with agile software development methodologies is preferred.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><p>Application Development Manager, you will lead a team of developers in designing, implementing, and maintaining software applications to meet the organization's business needs. You will be responsible for overseeing the entire software development lifecycle, from requirements gathering to deployment, ensuring that CRs (Change Requests) and projects are delivered on time and within budget / agreed Man Days.</p><p><b>&nbsp;</b></p><p><b>Responsibilities:</b></p><ul><li><b>Team Leadership:</b> Provide leadership and mentorship to a team of developers, including hiring, training, and performance management.</li><li><b>Project Management:</b> Oversee multiple CRs / development projects simultaneously, including resource allocation, scheduling, and risk management.</li><li><b>Software Development:</b> Collaborate with stakeholders to gather requirements, design software solutions, and develop applications using programming languages and development frameworks.</li><li><b>Quality Assurance:</b> Implement best practices for code review, testing, and debugging to ensure the quality and reliability of applications.</li><li><b>Technology Evaluation:</b> Stay abreast of emerging technologies and industry trends, evaluating their potential for adoption in the organization to improve efficiency and effectiveness.</li><li><b>Budget Management:</b> Manage the application development budget, including estimating project costs, tracking expenses, and optimizing resource utilization.</li><li><b>Stakeholder Communication:</b> Serve as a liaison between the development team and stakeholders, providing regular updates on project status, risks, and issues.</li><li><b>Risk Management:</b> Identify potential risks and challenges in development projects, proactively addressing them to minimize impact on project timelines and deliverables.</li><li><b>Performance Evaluation:</b> Conduct regular performance evaluations of development team members, providing feedback and support for their professional growth and development.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualification / Skills:</b></p><ul><li>Principles of effective personnel management. </li><li>Principles of organizational behavior and conflict resolution. </li><li>Principles of office management, budgeting, administration and supervision. </li><li>Principles of project estimation and planning. </li><li>Principles of project management, time management and problem solving. </li><li>Knowledge of automated software and system management tools. </li><li>Knowledge of system and software quality assurance best practices and methodologies.</li><li>Knowledge of core software applications, including Oracle JDE/Fusion, marketing tools, Microsoft office and application development tools. </li><li>Knowledge of programming languages, including MS SQL, C#.Net, ASP.Net, MVC, IBM iSeries, DB2, JavaScript, JQuery, CSS, and other Web Technologies, </li><li>Knowledge of database design and file management techniques. </li><li>Knowledge of network and operating systems including iSeries, Window Server and desktop OS. </li><li>Knowledge of network hardware, protocols, and standards. </li><li>Knowledge of SDLC methodologies such as Waterfall, Lean, and Scrum etc.</li><li>Telco Experience is Must.</li><li>Manage Services Experience as Vendor is must.</li><li><b>DevSecOps Experience is Must.</b></li><li><b>Automation Testing Experience is Must.</b></li><li>Proven experience in software development, with at least 15 years in a leadership or management role.</li><li>Proficiency in programming languages and development frameworks (e.g., Java, Python, .NET, etc.).</li><li>Strong project management skills, including the ability to prioritize tasks, manage resources, and deliver projects on time and within budget.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.</li><li>Experience with Agile or other iterative development methodologies is a plus.</li></ul><p>Handling day to day configuration and change request management as the Manage Services having Man Days Model.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Senior IT Engineer – Telephony &amp; Contact Center Solutions is responsible for designing, implementing, supporting, and optimizing enterprise telephony and contact center solutions. The role combines pre-sales consulting, solution architecture, deployment leadership, and post-implementation support activities.</p><p>The successful candidate will possess hands-on expertise with Avaya, Cisco, and Mitel platforms, strong contact center and IVR capabilities, application integration knowledge, and the ability to engage customers throughout the solution lifecycle from requirements gathering to production support.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Telephony &amp; Contact Center Solutions</b></p><ul><li>Design, configure, implement, and support Avaya, Cisco, and Mitel telephony platforms.</li><li>Deploy and manage contact center solutions including voice, IVR, reporting, call recording, workforce optimization, and omnichannel components.</li><li>Design and develop IVR call flows based on customer business requirements.</li><li>Perform telephony migrations, upgrades, and infrastructure modernization projects.</li><li>Conduct root cause analysis and performance optimization of telephony environments.</li><li>Support SIP, VoIP, gateways, SBCs, and unified communications platforms.</li></ul><p><b>System Integration</b></p><ul><li>Integrate contact center platforms with: </li><li>Oracle Databases</li><li>Microsoft SQL Server</li><li>CRM applications</li><li>Enterprise APIs</li><li>Third-party business systems</li><li>Develop and troubleshoot integrations using: </li><li>Java</li><li>Python</li><li>PL/SQL</li><li>REST/SOAP APIs</li><li>Support application servers including Tomcat and GlassFish.</li></ul><p><b>Infrastructure &amp; Platform Support</b></p><ul><li>Troubleshoot Linux, Solaris, and Windows Server environments.</li><li>Perform backup, restoration, disaster recovery, and business continuity activities.</li><li>Monitor system stability, utilization, and performance metrics.</li><li>Ensure high availability and operational readiness of mission-critical systems.</li></ul><p><b>Pre-Sales &amp; Solution Consulting</b></p><ul><li>Analyze customer requirements and participate in solution discovery workshops.</li><li>Review and interpret: </li><li>RFPs</li><li>RFQs</li><li>Tenders</li><li>Technical specifications</li><li>Prepare: </li><li>Technical proposals</li><li>Compliance matrices</li><li>Solution architectures</li><li>Scope of work documents</li><li>Bill of Quantities (BOQ)</li><li>Costing and sizing recommendations</li><li>Coordinate with vendors for: </li><li>Licensing</li><li>BoM validation</li><li>Technical clarifications</li><li>Pricing support</li><li>Define project assumptions, exclusions, dependencies, deviations, and risks.</li><li>Take ownership of complete proposal submissions.</li></ul><p><b>Project Delivery &amp; Deployment</b></p><ul><li>Lead on-site implementations and customer deployments.</li><li>Develop migration and cutover plans.</li><li>Execute installation, configuration, integration, and testing activities.</li><li>Conduct: </li><li>FAT</li><li>SAT</li><li>UAT</li><li>Go-Live activities</li><li>Provide production support during critical implementation windows.</li><li>Manage post-production stabilization and knowledge transfer activities.</li></ul><p><b>Customer &amp; Stakeholder Management</b></p><ul><li>Act as technical lead during customer meetings and workshops.</li><li>Communicate effectively with business users, IT teams, vendors, and project stakeholders.</li><li>Manage customer expectations throughout pre-sales and project delivery phases.</li><li>Provide executive-level technical presentations and demonstrations.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p><b>Required Qualifications</b></p><p><b>Education</b></p><ul><li>Bachelor's Degree in Computer Engineering, Information Technology, Telecommunications, or a related discipline.</li></ul><p><b>Experience</b></p><ul><li>7+ years of experience in Enterprise Telephony and Contact Center Solutions.</li><li>Proven experience in both pre-sales and implementation roles.</li><li>Experience delivering projects within Kuwait or GCC markets is preferred.</li></ul><p><br></p><p><b>Technical Skills</b></p><p><b>Telephony Platforms</b></p><ul><li>Avaya Aura</li><li>Avaya Contact Center</li><li>Cisco Unified Communications Manager (CUCM)</li><li>Cisco Contact Center</li><li>Mitel Telephony Solutions</li><li>SIP and VoIP Technologies</li></ul><p><b>Contact Center Technologies</b></p><ul><li>IVR Design and Development</li><li>Call Recording Solutions</li><li>Workforce Management</li><li>Multi-channel Contact Centers</li><li>Reporting and Analytics</li></ul><p><b>Databases</b></p><ul><li>Oracle Database</li><li>Microsoft SQL Server</li><li>PL/SQL Programming</li></ul><p><b>Programming &amp; Integration</b></p><ul><li>Java</li><li>Python</li><li>REST APIs</li><li>SOAP APIs</li><li>System Integration Technologies</li></ul><p><b>Operating Systems</b></p><ul><li>Linux</li><li>Solaris</li><li>Windows Server</li></ul><p><b>Application Servers</b></p><ul><li>Apache Tomcat</li><li>GlassFish</li></ul><p><b>Infrastructure</b></p><ul><li>TCP/IP Networking</li><li>SIP Trunking</li><li>Session Border Controllers (SBC)</li><li>High Availability Solutions</li><li>Backup &amp; Recovery</li></ul><p><br></p><p><b>Preferred Industry Experience</b></p><p>Experience delivering solutions for:</p><ul><li>Banking &amp; Financial Services</li><li>Telecommunications</li><li>Oil &amp; Gas</li><li>Government</li><li>Aviation / Airlines</li><li>Large Enterprise Contact Centers</li></ul><p><br></p><p><b>Behavioral Competencies</b></p><ul><li>Strong customer-facing skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to work under pressure during critical production incidents.</li><li>Strong analytical and problem-solving skills.</li><li>Commercial and business awareness.</li><li>Ability to balance pre-sales, project delivery, and support responsibilities.</li><li>Team leadership and mentoring capability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Successful project delivery within scope and timeline.</li><li>Proposal win rate and customer satisfaction.</li><li>System uptime and service availability.</li><li>Incident resolution within SLA.</li><li>Successful UAT and Go-Live completion.</li><li>Customer feedback and stakeholder satisfaction.</li><li>Quality and accuracy of technical proposals.</li><li>Revenue contribution through pre-sales support.</li></ul><p><b>Preferred Certifications</b></p><ul><li>Avaya Certified Professional (ACP)</li><li>Cisco CCNP Collaboration</li><li>Cisco Contact Center Certifications</li><li>ITIL Foundation</li><li>Oracle Database Certifications</li><li>Microsoft Certifications</li><li>PMP or PRINCE2 (Preferred)</li></ul><p>This JD aligns well with a <b>Kuwait System Integrator (SI) / Enterprise Solutions Provider</b> environment where the resource is expected to handle <b>Pre-Sales (30%) + Deployment/Support (70%)</b> and work directly with enterprise customers in banking, telecom, oil &amp; gas, and airline sectors.</p><p><br></p><p><br></p></div>

<p><h4>Description</h4> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>About the role</h4> <p>As a procurement & supply chain expert on this project, you will design realistic disruption scenarios based on your hands-on experience, define expected outcomes and mitigation strategies, and evaluate AI-generated recommendations for accuracy, completeness, and business relevance.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Design realistic supply chain disruption scenarios (e.g. supplier delays, quantity changes, logistics issues, quality failures) grounded in real-world manufacturing and procurement contexts</li> <li>Define expected outcomes and appropriate mitigation strategies for each scenario</li> <li>Evaluate AI-generated responses and recommendations against real-world business logic</li> <li>Assess outputs for accuracy, completeness, and relevance within ERP environments (particularly Microsoft Dynamics 365, Coupa, Jaggaer, Ariba (SAP))</li> <li>Contribute to structured data creation and validation tasks following defined guidelines and frameworks</li> </ul> <h4>What we look for</h4> <ul> <li>Minimum 4 years of hands-on experience in procurement, supply chain, or purchasing, ideally in a manufacturing environment</li> <li>Strong working knowledge of procurement workflows: purchase orders, vendor management, inventory, and production planning</li> <li>Hands-on experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics 365</li> <li>Proven ability to design and reason through supply chain disruption scenarios and mitigation approaches</li> <li>Solid understanding of disruption types: delays, shortages, quality issues, and logistics challenges</li> <li>Knowledge of Incoterms and transportation/logistics management</li> <li>Familiarity with BOM structures and production planning processes</li> <li>Experience with supplier performance metrics (OTIF, lead times, quality scores)</li> <li>Analytical mindset with the ability to assess AI outputs against real-world business logic</li> <li>Experience with data validation, structured data entry, or annotation tasks</li> <li>Clear written communication in English</li> </ul> <h4>How it works</h4> <p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>About the job</h4> <p><strong>Term:</strong> 9 months<br> <strong>Location:</strong> Kuwait City, Kuwait<br> <strong>Division:</strong> Retail Banking<br> <strong>Reports to:</strong> Business Head - Retail Banking<br> <strong>Relevant experience:</strong> Minimum 10 years in project/programme management; minimum 5 years in retail banking M&A/PMI</p> <h4>Mandatory requirements</h4> <ul> <li>Proven, hands-on retail bank merger integration experience (Day 1 readiness through post-merger stabilisation)</li> <li>Experience operating or establishing an Integration Management Office (IMO)</li> <li>English fluency (Arabic preferred)</li> <li>Immediately available</li> </ul> <h4>Purpose of project</h4> <p>As part of the retail bank merger, this role is responsible for owning and managing all technology and technical product elements of the integration programme. The technical product manager bridges the gap between business integration objectives and technical execution - defining the technology roadmap, managing system integration work streams, and ensuring seamless delivery of core banking, digital, and data migration components across the merging entities.</p> <h4>Key activities</h4> <ul> <li>Own the technology integration roadmap from discovery through to live cutover and post-migration stabilisation</li> <li>Lead API mapping, system architecture design, and integration specifications across all platforms</li> <li>Manage core banking system integration, digital channel consolidation, data migration, and infrastructure cutover</li> <li>Coordinate with engineering teams, technology vendors, and business work stream leads to align technical deliverables to programme milestones</li> <li>Define and maintain integration playbooks, API specifications, technical run books, and cutover plans</li> <li>Monitor system performance (latency, reliability, transaction integrity) during and post-integration</li> </ul> <h4>Core responsibilities</h4> <ul> <li><strong>Technology strategy & roadmap ownership</strong> - Define, own, and execute the technology integration strategy and product roadmap, aligning to the merger's business objectives, regulatory requirements, and IT architecture standards. Prioritise technology workstreams to maximise integration velocity and minimise customer disruption.</li> <li><strong>Core banking & system integration</strong> - Lead the integration of core banking platforms, digital channels, payment systems, and data infrastructure across the two merging entities. Manage vendor relationships with core banking providers, ensuring timely certifications and technical sign-off at each integration milestone.</li> <li><strong>Product lifecycle management (SDLC)</strong> - Drive end-to-end product delivery using Agile and SDLC best practices - from requirements gathering and technical design, through development, UAT, and live deployment. Maintain integration backlogs, sprint plans, and release schedules in tools such as Jira and Confluence.</li> <li><strong>Stakeholder engagement & technical communication</strong> - Act as the primary liaison between senior business stakeholders, engineering teams, IT vendors, and compliance/legal. Translate complex technical dependencies into business-friendly language for SteerCo and executive audiences.</li> <li><strong>Data migration & quality assurance</strong> - Oversee end-to-end data migration strategy, including data mapping, cleansing, reconciliation, and post-migration validation. Ensure data integrity and regulatory compliance (GDPR, local data residency laws) throughout.</li> <li><strong>Risk, performance & continuous improvement</strong> - Identify, assess, and mitigate technology risks (integration failures, system downtime, data loss). Monitor live integration performance metrics and iterate rapidly to resolve issues, ensuring system reliability and SLA adherence post-cutover.</li> </ul> <h4>KPIs</h4> <ul> <li>Percentage of technology milestones delivered on schedule and within budget</li> <li>System uptime and availability during cutover windows (target: 99.9%+)</li> <li>Data migration accuracy rate (target: 100% reconciled with zero data loss)</li> <li>Number of integration defects / severity-1 incidents post-cutover</li> <li>API integration delivery timelines vs. plan</li> <li>Time to complete core banking system cutover vs. target</li> <li>Business stakeholder satisfaction with technical delivery (SteerCo rating)</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>8+ years of product management or technology delivery experience in fintech, banking, or financial services</li> <li>3+ years leading integrations with banks, payment processors, or core financial systems</li> <li>Strong hands-on knowledge of core banking platforms (e.g., Temenos T24, Oracle FLEXCUBE, Finacle, Mambu, Fiserv, Jack Henry)</li> <li>Expertise in payment rails: SWIFT, SEPA, ACH, RTP, and local real-time payment schemes</li> <li>Experience with data architecture, pipelines, and cloud platforms (Azure, AWS, GCP)</li> <li>Solid understanding of SDLC, Agile methodologies, and DevOps practices</li> <li>Experience working in regulated banking environments - familiar with regulatory technology requirements and compliance obligations during system transitions</li> </ul> <h4>Mandatory skills</h4> <ul> <li>Proven experience managing technology integration workstreams in a banking M&A or large-scale transformation context</li> <li>Hands-on technical fluency with core banking platforms, APIs, and system architecture</li> <li>Track record of end-to-end product lifecycle management in regulated financial environments</li> <li>Familiarity with payment rails (SWIFT, ACH, local real-time payment schemes), data migration, and digital channel consolidation</li> <li>Agile/SAFe certified (PMI-ACP® or equivalent); TOGAF or ITIL</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Archirodon</strong><strong>, </strong><strong>having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance.</strong></p><br><p><em>We have an outstanding record in completing major Energy, Marine, Infrastructure and Defense &amp; Security projects&nbsp;around the globe&nbsp;and we pride ourselves on delivering over the years the kind of reliability and trust that the client has the right to expect from a major EPC contractor.</em></p><br><p>We are constantly growing and are currently looking for a resourceful <strong>Procurement Civil Engineer</strong> to join a top-qualified and knowledgeable Project Procurement Team in one of our projects in Kuwait.</p><br><br>Job Description<br><ul><li>Support procurement activities for marine and topside EPC packages within an oil &amp; gas environment, ensuring alignment with client specifications and approved procurement strategy.</li><li>Source, prequalify, and propose bidders from the approved vendor list, with strong focus on marine contractors, offshore fabrication yards, and specialized oil &amp; gas suppliers.</li><li>Ensure all Supplier Pre-Qualification and Technical Evaluations are conducted in full compliance with client procedures and project requirements.</li><li>Coordinate with Engineering, QA/QC, HSE, Marine, and Project Controls teams to ensure RFQ packages include complete technical, commercial, contractual, and HSE requirements with proper flow-down.</li><li>Prepare, issue, and manage RFQs for marine works (e.g., piling, dredging, jetty/pier structures, offshore installation) and topside materials/equipment, ensuring clarity and compliance.</li><li>Challenge and optimize procurement requirements based on market conditions, marine logistics constraints, and project execution needs.</li><li>Maintain and update the Project Procurement Plan, with particular attention to long-lead and critical marine/offshore items.</li><li>Interface with technical stakeholders and suppliers to manage technical and commercial clarifications effectively.</li><li>Participate in commercial, contractual, and schedule evaluation of bids, incorporating inputs from Engineering, QA/QC, HSE, and Project Controls, with focus on marine and offshore execution risks.</li><li>Prepare and finalize Comparison Statements (CS), ensuring recommendations are technically compliant, commercially sound, and fully documented.</li><li>Identify procurement-related risks (logistics, marine operations, supplier capability, lead times) and propose mitigation measures.</li><li>Prepare, review, and obtain approval for Purchase Orders and Subcontracts in line with the authorization matrix and contractual requirements.</li><li>Manage all commercial and contractual correspondence, ensuring proper documentation and audit compliance.</li><li>Coordinate with Expediting, Inspection, and Logistics teams to ensure timely delivery, especially for offshore transportation, heavy-lift, and marine installation activities.</li></ul><br>Qualifications<br><ul><li>BSc / MSc in Civil Engineering or related discipline (Marine/Structural background preferred).</li><li>Minimum 8 years of Procurement experience in EPC Oil &amp; Gas projects, including at least 3 years in engineering/design environment.</li><li>Proven experience in marine and offshore projects (jetties, piers, dredging, offshore structures, or similar).</li><li>Strong familiarity with KNPC standards and procedures <em>(experience with KNPC is highly preferred; ADNOC/ARAMCO experience also valuable)</em>.</li><li>Demonstrated experience handling marine subcontractors, offshore fabrication yards, and specialized suppliers.</li><li>Solid understanding of contractual terms (FIDIC/EPCC), commercial evaluations, and risk management in large-scale EPC projects.</li><li>Hands-on experience with ERP procurement systems (e.g., SAP, Oracle, or equivalent).</li><li>Strong knowledge of logistics and supply chain challenges related to marine/offshore works.</li><li>Excellent command of English (written and verbal).</li><li>Advanced computer literacy, especially in MS Office (Excel for commercial analysis is essential).</li></ul><br>Additional Information<br><p>Expat package is on the shelf, yet the real joy comes from being a member of smart and passionate teams, within an international leading EPC Group on a mission that matters. We create mega construction projects - literally around the globe - with meaningful impact on the local communities for the years to come. At Archirodon, you will find a proud, productive and human-centric culture, caring for and building on our people and their development!</p><br><p>Please note that you will be contacted only in case you are shortlisted for an interview. In the meantime, do not hesitate to stay in touch and keep monitoring our open vacancies and our LinkedIn page!  Depending on the nature of the position and its associated compliance risk level, a background check on your profile may be carried out.</p><br><p>Rest assured that your application will be treated with strict confidentiality and under all applicable data privacy regulations.</p><br><br><br> </div>