Oracle Developers Jobs - Capital Governorate (Kuwait) Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Director of Finance is responsible for leading the financial strategy, governance, and performance of company and its subsidiaries across the GCC and MENA regions. </li><li>Ensures financial sustainability, statutory compliance, effective budgeting, and risk management. </li><li>Provides strategic financial leadership and direction, oversees multi-entity reporting, and supports decision-making at the group level.</li><li>Develop and implement the group financial strategy in alignment with business objectives</li><li>Oversee the preparation, consolidation, and accuracy of monthly, quarterly, and annual financial statements</li><li>Lead budgeting, forecasting, and long-term financial planning processes across the group</li><li>Ensure full compliance with IFRS, GAAP, VAT, Zakat, and other regulatory requirements across jurisdictions</li><li>Approve and oversee financial due diligence, feasibility studies, and investment evaluations</li><li>Monitor financial health indicators including liquidity, capital structure, and profitability across all subsidiaries</li><li>Supervise cash flow management, working capital optimization, and treasury operations</li><li>Direct ERP financial system design, implementation, integration, and continuous improvement</li><li>Manage internal and external audits, ensuring timely responses to audit findings and risk mitigation</li><li>Lead and develop finance leadership across group entities to ensure standardization and best practices</li><li>Liaise with government entities, regulatory bodies, banks, tax authorities, and investment partners</li><li>Present financial reports and performance insights to the board, CEO, and executive committee</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor’s or Master's degree in Finance &amp; Accounting.</li><li>CPA, CMA, CA, ACCA or equivalent certification required.</li><li>Minimum 15 years of financial leadership experience, preferably in multi-country environments</li><li>Deep knowledge of regional financial regulations (Kuwait, GCC, Egypt, Lebanon)</li><li>Expert in IFRS, GAAP, corporate taxation, Zakat, VAT</li><li>Familiarity with real estate, hospitality, and development sector dynamics.</li><li>Proven success in managing finance functions in holding or group structures.&nbsp;</li><li>Strong financial modeling and analysis</li><li>Advanced ERP and financial systems proficiency (Oracle, SAP, etc.)</li><li>Strategic planning and stakeholder management</li><li>Excellent communication and presentation skills.</li></ul><p><br></p></div>

<p>E-portal is actively recruiting for the role of Senior Presales Multi-Cloud Solutions Architect. In this role, you will be the lead client-facing architect for complex multi-cloud, hybrid cloud, and cloud-modernization opportunities. You will be responsible for owning the end-to-end technical sales cycle from discovery to proposal and handover, ensuring that every proposed solution is commercially credible, delivery-ready, secure by design, and aligned to customer business outcomes rather than only to infrastructure features.</p><p>Roles and Responsibilities:</p><ul><li>Lead discovery workshops with CIOs, CTOs, infrastructure teams, security teams, and business sponsors to define business outcomes, regulatory constraints, latency requirements, resilience targets, data residency needs, and workload placement rules.</li><li>Design hybrid and multi-cloud target architectures covering landing zones, identity, connectivity, network topology, observability, backup, disaster recovery, governance, and cost management.</li><li>Build migration and modernisation roadmaps for legacy applications, databases, virtualised estates, and containerised platforms.</li><li>Lead technical bid responses, reference architectures, architecture review boards, solution walkthroughs, and proof-of-concept or pilot planning.</li><li>Work closely with sales, alliances, delivery, and vendor teams to build accurate BoQ, licensing assumptions, services scope, migration effort estimates, and transition plans.</li><li>Ensure every won opportunity has a high-quality handover package including assumptions, dependencies, risks, integration points, security requirements, and acceptance criteria.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be considered for this role, you must meet the below minimum criteria:</p><ul><li>A minimum of 11 years' experience in multi-cloud architecture, cloud migration, platform engineering, or enterprise infrastructure modernization, with at least several years in customer-facing presales or consulting roles.</li><li>Strong experience in regulated or mission-critical sectors in Kuwait or the GCC is preferred.</li><li>Must have at least one of these certifications: AWS Certified Solutions Architect Professional, Microsoft Certified: Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect, Oracle Cloud Infrastructure Architect Professional, and Red Hat Certified Architect in OpenShift.</li><li>A bachelor's degree.</li><li>A master's degree is a plus.</li><li>Majors required include: cloud computing, enterprise architecture, business information systems, or technology management.</li></ul>

<p><br></p> <br> <strong>Responsibilities</strong> <br> <br> <p> <em>This position description is subject to change at any time as needed to meet the requirements of the program or company.</em> </p> <ul> <li>Supervises a 24hr and 7 days a week operation.</li> <li>Supervises a team of up to 25 direct/indirect personnel to accomplish provided tasks to standard.</li> <li>Mentors and develops subordinate leaders.</li> <li>Responsible for receiving and release of payment for all materials and equipment purchases for the entire LCVK TO Kuwait operation.</li> <li>Supervises the transportation of supplies to other departments, using Pallet Jack, Forklift or industrial truck as required.</li> <li>Responsible for the submission, reconciliation, and monitoring of GCSS-A requisitions.</li> <li>Responsible for the screening and validation of all acquisitions throughout the entire LCVK TO Kuwait operation to ensure financial and contractual compliance.</li> <li>Operates and manipulates data in various commercial and military computer systems. This requires broad based understanding of system operations and analytical skills necessary to interpret the data resulting in cost savings or loss mitigation.</li> <li>Interfaces with internal and external auditors</li> <li>Supervises warehouse operation with multi-million dollars worth of stock.</li> <li>Ensures adequate storage space allocation for on hand and inbound material.</li> <li>Ensures locations are properly marked, matched and recorded in MAXIMO.</li> <li>Responsible for Physical Security of material under his/her control that are stored in accordance with the FAR and local policy.</li> <li>Adjusts inventory/location of stored stock. Determine methods of storage, identification, and stock location, considering temperature, humidity, height and weight limits, turnover, floor loading capacities, and required space.</li> <li>Identifies Excess material in stock and request disposition accordingly.</li> <li>Prepares, reads and analyzes records and reports necessary to execute actions routinely.</li> <li>Perform other duties as required.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>MINIMUM QUALIFICATIONS:</strong> <br> <ul> <li>Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required.</li> <li>High school graduate or equivalent.</li> <li>Capable of effectively communicating technical information in English, both written and verbal</li> </ul> </li> <li> <strong>Experience:</strong> <br> <ul> <li>3 years of experience in Materiel Management or another similar field.</li> <li>2-year supervisory experience at the team level or higher</li> <li>Functional, comprehensive working knowledge of the Federal Acquisitions and Regulations for Material/Property Management</li> <li>Working knowledge of supply room operations and inventory management is required.</li> </ul> </li> <li> <strong>DESIRED SKILLS:</strong> <br> <ul> <li>NPMA, Certified Professional Property Specialist or above</li> <li>Strong- knowledge level of automated financial and accounting systems. IFS experience is desired.</li> <li>Experience in military or commercial supply management system. GCSS-Army and DLA Program experience is desired.</li> <li>Ability to develop training materials using the latest electronic tools and deliver training to a multinational work force with varying language skills.</li> <li>Microsoft Office, with intermediate to advanced Excel skills</li> <li>Supervisory Training</li> <li>Strong analytical skills</li> <li>WMS experience with Maximo, IFS, SAP, Oracle or similar systems</li> <li>Customer service training</li> </ul> </li> <li> <strong>SUPERVISORY/BUDGET RESPONSIBILITIES:</strong> <br> <ul> <li>Has significant role in validating program acquisitions and vendors payments valued at multi-million dollars. Has significant role in the accountability of materials stored in the warehouse valued at multi-million dollars. Will have direct/indirect reports of up to 25 Material Control Specialists.</li> </ul> </li> <li> <strong>WORKING ENVIRONMENT:</strong> <br> <ul> <li>Work is generally conducted out-of-doors area with a potential exposure to extreme climatic conditions. Employee use of Personal Protective Equipment (PPE) is required. Such PPE includes but is not limited to head, foot, hand, torso, vision and hearing protective devices. Must comply with OSHA, EPA, Fire Regulations and published Company work rules.</li> </ul> </li> <li> <strong>Physical Requirements:</strong> <ul> <li>Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.</li> </ul> </li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li> <strong>MINIMUM QUALIFICATIONS:</strong> <br> <ul><li>Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required.</li><li>High school graduate or equivalent.</li><li>Capable of effectively communicating technical information in English, both written and verbal</li></ul></li><li> <strong>Experience:</strong> <br> <ul><li>3 years of experience in Materiel Management or another similar field.</li><li>2-year supervisory experience at the team level or higher</li><li>Functional, comprehensive working knowledge of the Federal Acquisitions and Regulations for Material/Property Management</li><li>Working knowledge of supply room operations and inventory management is required.</li></ul></li><li> <strong>DESIRED SKILLS:</strong> <br> <ul><li>NPMA, Certified Professional Property Specialist or above</li><li>Strong- knowledge level of automated financial and accounting systems. IFS experience is desired.</li><li>Experience in military or commercial supply management system. GCSS-Army and DLA Program experience is desired.</li><li>Ability to develop training materials using the latest electronic tools and deliver training to a multinational work force with varying language skills.</li><li>Microsoft Office, with intermediate to advanced Excel skills</li><li>Supervisory Training</li><li>Strong analytical skills</li><li>WMS experience with Maximo, IFS, SAP, Oracle or similar systems</li><li>Customer service training</li></ul></li><li> <strong>SUPERVISORY/BUDGET RESPONSIBILITIES:</strong> <br> <ul><li>Has significant role in validating program acquisitions and vendors payments valued at multi-million dollars. Has significant role in the accountability of materials stored in the warehouse valued at multi-million dollars. Will have direct/indirect reports of up to 25 Material Control Specialists.</li></ul></li><li> <strong>WORKING ENVIRONMENT:</strong> <br> <ul><li>Work is generally conducted out-of-doors area with a potential exposure to extreme climatic conditions. Employee use of Personal Protective Equipment (PPE) is required. Such PPE includes but is not limited to head, foot, hand, torso, vision and hearing protective devices. Must comply with OSHA, EPA, Fire Regulations and published Company work rules.</li></ul></li><li> <strong>Physical Requirements:</strong> <ul><li>Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.</li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Cost and Recipe Management</b>&nbsp;</p><ul><li>Ensure consistency and accuracy in recipe costing by linking all relevant items to the appropriate recipes.&nbsp;</li><li>Coordinate with outlets to ensure accurate system recording of consumption and wastage in the system, reviewing Consumption Statistics and Usage Reports to identify and rectify discrepancies.&nbsp;</li><li>Ensure item and recipe costs are updated accurately and on a timely basis.&nbsp;</li><li>Create new articles in the system upon procurement confirmation, link them to the appropriate recipes, and communicate updates to relevant outlets.&nbsp;</li><li>Review Purchase Statistics per Article and Article History to validate purchasing patterns, article costs, and item movements, and follow up on identified discrepancies.&nbsp;</li></ul><p><br></p><p><b>Operational Cost Control and Compliance&nbsp;</b>&nbsp;</p><ul><li>Implement Finance Department policies and procedures to support achievement of departmental objectives.&nbsp;</li><li>Conduct physical spot checks in kitchens and outlets to verify adherence to approved recipes, wastage controls, and system-recording procedures, and perform additional cost-control tests as required in coordination with the Chef.&nbsp;</li><li>Conduct spot checks in receiving areas to verify the proper use and calibration of weighing scales.&nbsp;</li><li>Perform and review Cost Audit reports to identify irregularities, validate compliance with established cost controls, and follow up on discrepancies with the relevant departments.&nbsp;</li><li>Collaborate with Operations Managers to identify and implement cost-optimization initiatives without compromising product quality.&nbsp;</li></ul><p><br></p><p><b>Financial Analysis and Cost Reporting</b>&nbsp;</p><ul><li>Analyze monthly food costs for the central kitchen and outlets, investigate significant variances in collaboration with Operations, and report findings to management.&nbsp;</li><li>Review and analyze Cost of Sales Location Summary reports to monitor location-wise cost performance, validate accuracy, investigate significant variances, and highlight findings requiring management attention.&nbsp;</li><li>Analyze Sales Overview and Sales Article Statistics reports to monitor sales performance, identify trends and variances, and highlight relevant findings to management.&nbsp;</li><li>Perform Menu Engineering and Product Mix analysis to assess item performance, sales mix, popularity, costs and profitability trends, providing insights to support operational and commercial decision-making.&nbsp;</li></ul><p><br></p><p><b>Sales and Inventory Control</b></p><ul><li>Lead monthly sales booking and inventory closing activities, verify variances, and ensure accurate and timely completion of the closing process.&nbsp;</li><li>Support monthly stock analysis and physical inventory counts across outlets and the central kitchen, ensuring accurate quantities are recorded in the system.&nbsp;</li><li>Review monthly inventory variance reports, investigate material discrepancies, identify underlying causes, and report findings and recommended corrective actions to management.&nbsp;</li></ul><p><br></p><p><b>Work Experience</b>&nbsp;</p><ul><li>Minimum 3-5 years of experience in F&amp;B Cost Control, preferably within restaurants, cafés, bakeries and central kitchens, with experience in a multi-brand, multi-branch restaurant environment.&nbsp;&nbsp;</li><li>Proficiency in Inventory and Cost Control Systems, such as Oracle MC (Materials Control), SAP MM (Materials Management), or similar systems.&nbsp;</li><li>Familiarity with POS systems such as MICROS, Symphony, Sapaad, or similar platforms.&nbsp;</li><li>Advanced Microsoft Excel skills, including Pivot Tables, Power Query, and data analysis</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Accountability&nbsp;</li><li>Attention to detail&nbsp;&nbsp;</li><li>Time management&nbsp;</li><li>Communication skills&nbsp;</li><li>Interpersonal skills&nbsp;</li><li>Teamwork and collaboration&nbsp;</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview ***This position is physically located in Kuwait in support of WEXMAC and must reside and be authorized to work in Kuwait *** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Supervises a team in receiving, storing, inventorying, issuing, and disposing of Government Furnished and Contractor Acquired Material. Coordinates and supervises monthly 10% cyclic inventory, 100% annual inventory, and monthly location surveys. Validates and process customers’ materiel/equipment orders. Perform 3-way match, receive, segregate and issue materiel/equipment to customers. Process MAXIMO transactions and verify accuracy of records. Supervises up to 25 direct/indirect reports. Responsible for the submission, reconciliation, and monitoring of GCSS-A requisitions. Prepares and submits reports to the Warehouse Manager providing detailed information on routine and special reports. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Supervises a 24hr and 7 days a week operation. + Supervises a team of up to 25 direct/indirect personnel to accomplish provided tasks to standard. + Mentors and develops subordinate leaders. + Responsible for receiving and release of payment for all materials and equipment purchases for the entire LCVK TO Kuwait operation. + Supervises the transportation of supplies to other departments, using Pallet Jack, Forklift or industrial truck as required. + Responsible for the submission, reconciliation, and monitoring of GCSS-A requisitions. + Responsible for the screening and validation of all acquisitions throughout the entire LCVK TO Kuwait operation to ensure financial and contractual compliance. + Operates and manipulates data in various commercial and military computer systems. This requires broad based understanding of system operations and analytical skills necessary to interpret the data resulting in cost savings or loss mitigation. + Interfaces with internal and external auditors + Supervises warehouse operation with multi-million dollars’ worth of stock. + Ensures adequate storage space allocation for on hand and inbound material. + Ensures locations are properly marked, matched and recorded in MAXIMO. + Responsible for Physical Security of material under his/her control that are stored in accordance with the FAR and local policy. + Adjusts inventory/location of stored stock. Determine methods of storage, identification, and stock location, considering temperature, humidity, height and weight limits, turnover, floor loading capacities, and required space. + Identifies Excess material in stock and request disposition accordingly. + Prepares, reads and analyzes records and reports necessary to execute actions routinely. + Perform other duties as required. Qualifications + MINIMUM QUALIFICATIONS: + Education/Certifications: One-year related experience may be substituted for one year of education, if degree is required. + High school graduate or equivalent. + Capable of effectively communicating technical information in English, both written and verbal + Experience: + 3 years of experience in Materiel Management or another similar field. + 2-year supervisory experience at the team level or higher + Functional, comprehensive working knowledge of the Federal Acquisitions and Regulations for Material/Property Management + Working knowledge of supply room operations and inventory management is required. + DESIRED SKILLS: + NPMA, Certified Professional Property Specialist or above + Strong- knowledge level of automated financial and accounting systems. IFS experience is desired. + Experience in military or commercial supply management system. GCSS-Army and DLA Program experience is desired. + Ability to develop training materials using the latest electronic tools and deliver training to a multinational work force with varying language skills. + Microsoft Office, with intermediate to advanced Excel skills + Supervisory Training + Strong analytical skills + WMS experience with Maximo, IFS, SAP, Oracle or similar systems + Customer service training + SUPERVISORY/BUDGET RESPONSIBILITIES: + Has significant role in validating program acquisitions and vendors’ payments valued at multi-million dollars. Has significant role in the accountability of materials stored in the warehouse valued at multi-million dollars. Will have direct/indirect reports of up to 25 Material Control Specialists. + WORKING ENVIRONMENT: + Work is generally conducted out-of-doors area with a potential exposure to extreme climatic conditions. Employee use of Personal Protective Equipment (PPE) is required. Such PPE includes but is not limited to head, foot, hand, torso, vision and hearing protective devices. Must comply with OSHA, EPA, Fire Regulations and published Company work rules. + Physical Requirements: + Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.</p> </div>

<p><strong>AI Developer</strong></p><p>We are looking for an AI Developer to design, build, and deploy intelligent applications powered by modern AI and large language model (LLM) technologies. This role will drive innovation across the business by embedding AI-driven capabilities—such as automation, natural language understanding, and generative AI—into enterprise systems and workflows.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and deploy AI/ML models and LLM-powered applications to solve business problems.</p></li><li><p>Build and integrate solutions using LLM APIs and frameworks (e.g., prompt engineering, embeddings, retrieval-augmented generation).</p></li><li><p>Fine-tune, evaluate, and optimize AI models for accuracy, performance, and cost-efficiency.</p></li><li><p>Collaborate with product and business teams to identify high-value AI use cases and translate them into technical solutions.</p></li><li><p>Build data pipelines and integrations to support model training, evaluation, and inference at scale.</p></li><li><p>Implement monitoring, guardrails, and evaluation frameworks to ensure responsible and reliable AI outputs.</p></li><li><p>Stay current with emerging AI/LLM technologies, tools, and best practices, and recommend adoption where relevant.</p></li><li><p>Document model architectures, prompts, workflows, and technical decisions.</p></li></ul><p><strong>Minimum Requirements</strong></p><ul><li><p>Demonstrated experience working with AI and LLM technologies is required (minimum criteria for this role).</p></li><li><p>Practical experience with prompt engineering, embeddings, vector databases, or RAG architectures.</p></li><li><p>Strong programming skills in Python (or similar) for building AI/ML applications.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Preferred / Additional Skills</strong></p><ul><li><p>Experience with LLM providers/platforms (e.g., Anthropic, OpenAI, or open-source models).</p></li><li><p>Familiarity with ML frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers.</p></li><li><p>Experience with cloud AI services and MLOps practices (model deployment, versioning, monitoring).</p></li><li><p>Understanding of AI safety, responsible AI practices, and data privacy considerations.</p></li></ul><br><p><strong>Magento Developer</strong></p><p>We are looking for a Magento Developer with hands-on experience in Magento 2 development to join our telecom eCommerce team. The candidate will be responsible for developing, enhancing, and supporting Magento-based digital commerce solutions, integrating with telecom backend systems, and delivering high-quality customer experiences.</p><p><strong><br>Key Responsibilities</strong></p><ul><li><p>Develop and maintain custom Magento 2 modules, plugins, observers, and APIs.</p></li><li><p>Customize Magento storefront, checkout, catalog, customer, and order management functionalities.</p></li><li><p>Integrate Magento with CRM, Billing, Payment Gateway, ESB,OSB, and third-party APIs.</p></li><li><p>Develop and consume REST, SOAP, and GraphQL APIs.</p></li><li><p>Troubleshoot and resolve production issues, bugs, and performance bottlenecks.</p></li><li><p>Participate in code reviews and follow Magento coding standards.</p></li><li><p>Work closely with business analysts, architects, QA teams, and project managers.</p></li><li><p>Support deployment activities and production releases.</p></li><li><p>Optimize Magento performance using Redis, Varnish, Elasticsearch, and caching techniques.</p></li><li><p>Prepare technical documentation and effort estimations.</p></li></ul><p><strong><br>Required Skills</strong></p><ul><li><p>Magento 2 development experience.</p></li><li><p>Strong knowledge of PHP, MySQL, JavaScript, jQuery, HTML5, and CSS3.</p></li><li><p>Experience in custom module development and Magento architecture.</p></li><li><p>Hands-on experience with REST, SOAP, and GraphQL APIs.</p></li><li><p>Experience with Magento checkout, catalog, customer, quote, and order workflows.</p></li><li><p>Good understanding of Magento database structure and EAV model.</p></li><li><p>Experience with Git version control and Linux environments.</p></li><li><p>Strong debugging and problem-solving skills.</p></li></ul><p><strong><br>Preferred Skills</strong></p><ul><li><p>Experience in telecom/eCommerce projects.</p></li><li><p>Knowledge of Elasticsearch, Redis, Varnish, RabbitMQ, and CI/CD pipelines.</p></li><li><p>Experience integrating Payment Gateways, CRM, Billing, or ESB systems.</p></li><li><p>Understanding of Magento security best practices.</p></li></ul><p>Experience with Hyvä, PWA, or headless Magento</p><br><p><strong>Salesforce Developer</strong></p><p>We are looking for a skilled Salesforce Developer to build, customize, and support Salesforce solutions across our sales and service organizations. Candidates with additional experience supporting or configuring Siebel CRM are strongly encouraged to apply, as this role may occasionally provide backup support on our legacy Siebel platform.</p><p><strong>&nbsp;</strong></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and deploy custom Salesforce solutions using Apex, Visualforce, Lightning Components (Aura/LWC), and Flow.</p></li><li><p>Configure Salesforce objects, workflows, Approval Process, validation rules, page layouts, and process automation to meet business needs.</p></li><li><p>Build and maintain integrations between Salesforce and other enterprise systems via REST/SOAP APIs.</p></li><li><p>Migrate code from lower environment to higher environment using Change Set, Visual Studio etc.</p></li><li><p>Provide occasional support and light configuration for Siebel CRM where required.</p></li><li><p>Participate in requirements gathering sessions and translate business needs into scalable technical designs.</p></li><li><p>Perform unit testing, support UAT, and manage deployments through sandboxes to production.</p></li><li><p>Monitor system performance, troubleshoot defects, and implement fixes within SLA.</p></li><li><p>Maintain technical documentation and adhere to Salesforce development best practices and governance.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Minimum Requirements</strong></p><ul><li><p>Proficiency in Java is required (minimum criteria for this role).</p></li><li><p>Hands-on experience with Salesforce development (Apex, Visualforce, Lightning Web Components).</p></li><li><p>Strong understanding of Salesforce declarative tools (Flow, Approval Process, Process Builder, Validation Rules).</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Preferred / Additional Skills</strong></p><ul><li><p>Prior experience configuring or supporting Siebel CRM (Siebel Tools, eScript, workflows).</p></li><li><p>Salesforce certifications (Platform Developer I/II, Application Architect) are a plus.</p></li><li><p>Experience with Salesforce integration tools (MuleSoft, REST/SOAP APIs, middleware platforms).</p></li><li><p>Familiarity with Agile/Scrum delivery methodology.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Experience & Education</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>3+ years of hands-on Salesforce development experience.</p></li><li><p>Experience supporting both Salesforce and Siebel platforms is highly desirable</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>B2B Front End Developer</strong></p><p>We are seeking a B2B Application Front End Developer to design and build responsive, high-performing user interfaces for our business-to-business web application. The ideal candidate combines strong front-end development skills with Java experience to collaborate effectively across the full application stack.</p><p><strong>&nbsp;</strong></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and maintain responsive front-end interfaces for B2B web applications using modern frameworks (React/Angular/Vue).</p></li><li><p>Collaborate with Java back-end developers to integrate front-end components with REST/SOAP APIs and services.</p></li><li><p>Translate UX/UI designs and wireframes into high-quality, accessible, cross-browser code.</p></li><li><p>Optimize application performance, responsiveness, and usability across devices and browsers.</p></li><li><p>Participate in code reviews, unit testing, and CI/CD deployment processes.</p></li><li><p>Work closely with business stakeholders to understand B2B user workflows (ordering, account management, catalog browsing) and deliver intuitive interfaces.</p></li><li><p>Troubleshoot and resolve front-end defects and production issues within agreed SLAs.</p></li><li><p>Maintain technical documentation for UI components and front-end architecture.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Minimum Requirements</strong></p><ul><li><p>Strong front-end development experience is required (minimum criteria for this role).</p></li><li><p>Proficiency in Java is required (minimum criteria for this role).</p></li><li><p>Hands-on experience with HTML5, CSS3, JavaScript/TypeScript, and modern front-end frameworks.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Preferred / Additional Skills</strong></p><ul><li><p>Experience building interfaces for B2B platforms (account management, catalog, order management, quoting).</p></li><li><p>Familiarity with Java-based back-end frameworks (Spring, Spring Boot) for full-stack collaboration.</p></li><li><p>Experience with responsive design, accessibility standards (WCAG), and cross-browser compatibility.</p></li><li><p>Knowledge of build tools and version control (Webpack, npm/yarn, Git).</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Experience & Education</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>3+ years of front-end development experience, including experience collaborating with Java-based back-end teams.</p></li><li><p>Experience in B2B or enterprise web application development is an advantage.</p></li></ul><br><p><strong>Siebel Developer</strong></p><p>We are seeking an experienced Siebel Developer to design, build, and maintain configurations and customizations within our Siebel CRM platform. The successful candidate will work closely with business analysts and the wider IT team to deliver reliable, scalable CRM solutions that support sales, service, and marketing operations.</p><p>Key Responsibilities</p><ul><li><p>Design, develop, configure, and customize Siebel CRM applications (Siebel Tools: Business Components, Applets, Workflows, Business Services).</p></li><li><p>Develop and maintain Siebel eScript and Java-based business services and integrations.</p></li><li><p>Analyze business requirements and translate them into technical designs and Siebel configurations.</p></li><li><p>Perform Siebel EIM/EAI integrations with external and internal systems.</p></li><li><p>Troubleshoot, debug, and resolve production issues within agreed SLAs.</p></li><li><p>Participate in code reviews, unit testing, and deployment activities across Siebel environments (Dev, Test, Production).</p></li><li><p>Prepare and maintain technical documentation for configurations, workflows, and integrations.</p></li><li><p>Collaborate with QA teams to support system, integration, and regression testing.</p></li></ul><p>Minimum Requirements</p><ul><li><p>Proficiency in Java is required (minimum criteria for this role).</p></li><li><p>Hands-on experience with Siebel Tools, Siebel Object Manager, and Siebel scripting (eScript/VB).</p></li><li><p>Solid understanding of Siebel data model, workflows, business rules, and configuration best practices.</p></li></ul><p>Preferred / Additional Skills</p><ul><li><p>Experience with Siebel Open UI development and customization.</p></li><li><p>Familiarity with Siebel EAI, Web Services (SOAP/REST), and integration frameworks.</p></li><li><p>Working knowledge of SQL and relational databases (Oracle preferred).</p></li><li><p>Exposure to Agile/Scrum delivery methodology.</p></li></ul><p>Experience & Education</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>3+ years of hands-on experience developing and configuring Siebel CRM applications.</p></li><li><p>Prior experience in a similar enterprise IT or CRM development role is an advantage.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>AI Developer:</b></p><p><br></p><p> <b>Job Summary</b></p><p>We are looking for an AI Developer to design, build, and deploy intelligent applications powered by modern AI and large language model (LLM) technologies. This role will drive innovation across the business by embedding AI-driven capabilities—such as automation, natural language understanding, and generative AI—into enterprise systems and workflows.</p><p>&nbsp;</p><p><b>Key Responsibilities</b></p><ul><li>Design, develop, and deploy AI/ML models and LLM-powered applications to solve business problems.</li><li>Build and integrate solutions using LLM APIs and frameworks (e.g., prompt engineering, embeddings, retrieval-augmented generation).</li><li>Fine-tune, evaluate, and optimize AI models for accuracy, performance, and cost-efficiency.</li><li>Collaborate with product and business teams to identify high-value AI use cases and translate them into technical solutions.</li><li>Build data pipelines and integrations to support model training, evaluation, and inference at scale.</li><li>Implement monitoring, guardrails, and evaluation frameworks to ensure responsible and reliable AI outputs.</li><li>Stay current with emerging AI/LLM technologies, tools, and best practices, and recommend adoption where relevant.</li><li>Document model architectures, prompts, workflows, and technical decisions.</li></ul><p><b>Minimum Requirements</b></p><ul><li>Demonstrated experience working with AI and LLM technologies is required (minimum criteria for this role).</li><li>Practical experience with prompt engineering, embeddings, vector databases, or RAG architectures.</li><li>Strong programming skills in Python (or similar) for building AI/ML applications.</li></ul><p><b>&nbsp;</b></p><p><b>Preferred / Additional Skills</b></p><ul><li>Experience with LLM providers/platforms (e.g., Anthropic, OpenAI, or open-source models).</li><li>Familiarity with ML frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers.</li><li>Experience with cloud AI services and MLOps practices (model deployment, versioning, monitoring).</li><li>Understanding of AI safety, responsible AI practices, and data privacy considerations.</li></ul><p><br></p><p><b>B2B Front End Developer</b></p><p> <b>Job Summary</b></p><p>We are seeking a B2B Application Front End Developer to design and build responsive, high-performing user interfaces for our business-to-business web application. The ideal candidate combines strong front-end development skills with Java experience to collaborate effectively across the full application stack.</p><p><b>&nbsp;</b></p><p><b>Key Responsibilities</b></p><ul><li>Design, develop, and maintain responsive front-end interfaces for B2B web applications using modern frameworks (React/Angular/Vue).</li><li>Collaborate with Java back-end developers to integrate front-end components with REST/SOAP APIs and services.</li><li>Translate UX/UI designs and wireframes into high-quality, accessible, cross-browser code.</li><li>Optimize application performance, responsiveness, and usability across devices and browsers.</li><li>Participate in code reviews, unit testing, and CI/CD deployment processes.</li><li>Work closely with business stakeholders to understand B2B user workflows (ordering, account management, catalog browsing) and deliver intuitive interfaces.</li><li>Troubleshoot and resolve front-end defects and production issues within agreed SLAs.</li><li>Maintain technical documentation for UI components and front-end architecture.</li></ul><p><b>&nbsp;</b></p><p><b>Minimum Requirements</b></p><ul><li>Strong front-end development experience is required (minimum criteria for this role).</li><li>Proficiency in Java is required (minimum criteria for this role).</li><li>Hands-on experience with HTML5, CSS3, JavaScript/TypeScript, and modern front-end frameworks.</li></ul><p><b>&nbsp;</b></p><p><b>Preferred / Additional Skills</b></p><ul><li>Experience building interfaces for B2B platforms (account management, catalog, order management, quoting).</li><li>Familiarity with Java-based back-end frameworks (Spring, Spring Boot) for full-stack collaboration.</li><li>Experience with responsive design, accessibility standards (WCAG), and cross-browser compatibility.</li><li>Knowledge of build tools and version control (Webpack, npm/yarn, Git).</li></ul><p><b>&nbsp;</b></p><p><b>Experience &amp; Education</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>3+ years of front-end development experience, including experience collaborating with Java-based back-end teams.</li><li>Experience in B2B or enterprise web application development is an advantage.</li></ul><p> </p><p> <b>Magento Developer</b></p><p> <b>Job Summary</b></p><p>We are looking for a Magento Developer with hands-on experience in Magento 2 development to join our telecom eCommerce team. The candidate will be responsible for developing, enhancing, and supporting Magento-based digital commerce solutions, integrating with telecom backend systems, and delivering high-quality customer experiences.</p><p><br></p><p><b> Key Responsibilities</b></p><ul><li>Develop and maintain custom Magento 2 modules, plugins, observers, and APIs.</li><li>Customize Magento storefront, checkout, catalog, customer, and order management functionalities.</li><li>Integrate Magento with CRM, Billing, Payment Gateway, ESB,OSB, and third-party APIs.</li><li>Develop and consume REST, SOAP, and GraphQL APIs.</li><li>Troubleshoot and resolve production issues, bugs, and performance bottlenecks.</li><li>Participate in code reviews and follow Magento coding standards.</li><li>Work closely with business analysts, architects, QA teams, and project managers.</li><li>Support deployment activities and production releases.</li><li>Optimize Magento performance using Redis, Varnish, Elasticsearch, and caching techniques.</li><li>Prepare technical documentation and effort estimations.</li></ul><p><br></p><p><b> Required Skills</b></p><ul><li>Magento 2 development experience.</li><li>Strong knowledge of PHP, MySQL, JavaScript, jQuery, HTML5, and CSS3.</li><li>Experience in custom module development and Magento architecture.</li><li>Hands-on experience with REST, SOAP, and GraphQL APIs.</li><li>Experience with Magento checkout, catalog, customer, quote, and order workflows.</li><li>Good understanding of Magento database structure and EAV model.</li><li>Experience with Git version control and Linux environments.</li><li>Strong debugging and problem-solving skills.</li></ul><p><br></p><p><b> Preferred Skills</b></p><ul><li>Experience in telecom/eCommerce projects.</li><li>Knowledge of Elasticsearch, Redis, Varnish, RabbitMQ, and CI/CD pipelines.</li><li>Experience integrating Payment Gateways, CRM, Billing, or ESB systems.</li><li>Understanding of Magento security best practices.</li><li>Experience with Hyvä, PWA, or headless Magento</li></ul><p> </p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Salesforce Developer</b></p><p> <b><u>Job Summary</u></b></p><p>We are looking for a skilled Salesforce Developer to build, customize, and support Salesforce solutions across our sales and service organizations. Candidates with additional experience supporting or configuring Siebel CRM are strongly encouraged to apply, as this role may occasionally provide backup support on our legacy Siebel platform.</p><p><b>&nbsp;</b></p><p><b>Key Responsibilities</b></p><ul><li>Design, develop, and deploy custom Salesforce solutions using Apex, Visualforce, Lightning Components (Aura/LWC), and Flow.</li><li>Configure Salesforce objects, workflows, Approval Process, validation rules, page layouts, and process automation to meet business needs.</li><li>Build and maintain integrations between Salesforce and other enterprise systems via REST/SOAP APIs.</li><li>Migrate code from lower environment to higher environment using Change Set, Visual Studio etc.</li><li>Provide occasional support and light configuration for Siebel CRM where required.</li><li>Participate in requirements gathering sessions and translate business needs into scalable technical designs.</li><li>Perform unit testing, support UAT, and manage deployments through sandboxes to production.</li><li>Monitor system performance, troubleshoot defects, and implement fixes within SLA.</li><li>Maintain technical documentation and adhere to Salesforce development best practices and governance.</li></ul><p><b>&nbsp;</b></p><p><b>Minimum Requirements</b></p><ul><li>Proficiency in Java is required (minimum criteria for this role).</li><li>Hands-on experience with Salesforce development (Apex, Visualforce, Lightning Web Components).</li><li>Strong understanding of Salesforce declarative tools (Flow, Approval Process, Process Builder, Validation Rules).</li></ul><p><b>&nbsp;</b></p><p><b>Preferred / Additional Skills</b></p><ul><li>Prior experience configuring or supporting Siebel CRM (Siebel Tools, eScript, workflows).</li><li>Salesforce certifications (Platform Developer I/II, Application Architect) are a plus.</li><li>Experience with Salesforce integration tools (MuleSoft, REST/SOAP APIs, middleware platforms).</li><li>Familiarity with Agile/Scrum delivery methodology.</li></ul><p><b>&nbsp;</b></p><p><b>Experience &amp; Education</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>3+ years of hands-on Salesforce development experience.</li><li>Experience supporting both Salesforce and Siebel platforms is highly desirable</li></ul><p> </p><p><b>Siebel Developer</b></p><p> 5</p><p> Siebel Developer</p><p> <b>Job Summary</b></p><p>We are seeking an experienced Siebel Developer to design, build, and maintain configurations and customizations within our Siebel CRM platform. The successful candidate will work closely with business analysts and the wider IT team to deliver reliable, scalable CRM solutions that support sales, service, and marketing operations.</p><p><b>Key Responsibilities</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design, develop, configure, and customize Siebel CRM applications (Siebel Tools: Business Components, Applets, Workflows, Business Services).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain Siebel eScript and Java-based business services and integrations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze business requirements and translate them into technical designs and Siebel configurations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform Siebel EIM/EAI integrations with external and internal systems.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Troubleshoot, debug, and resolve production issues within agreed SLAs.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in code reviews, unit testing, and deployment activities across Siebel environments (Dev, Test, Production).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and maintain technical documentation for configurations, workflows, and integrations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with QA teams to support system, integration, and regression testing.</p><p><b>Minimum Requirements</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Proficiency in Java is required (minimum criteria for this role).</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Hands-on experience with Siebel Tools, Siebel Object Manager, and Siebel scripting (eScript/VB).</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Solid understanding of Siebel data model, workflows, business rules, and configuration best practices.</b></p><p><b>Preferred / Additional Skills</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with Siebel Open UI development and customization.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with Siebel EAI, Web Services (SOAP/REST), and integration frameworks.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of SQL and relational databases (Oracle preferred).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exposure to Agile/Scrum delivery methodology.</p><p><b>Experience &amp; Education</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Computer Science, Information Technology, or a related field.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3+ years of hands-on experience developing and configuring Siebel CRM applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prior experience in a similar enterprise IT or CRM development role is an advantage.</p><p> </p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>1. Job Summary</b></p><p>Our organi is implementing SAP Business One (SAP B1) as the group's platform of record across eight legal entities in Kuwait and the UAE, hosted on Microsoft Azure and integrated with the operational systems the business already runs on. The Senior ERP &amp; Systems Administrator is the group's internal owner of that platform — before, during and after go-live.</p><p>The role combines three things: day-to-day administration of SAP B1 and its integrations; ownership of our organization’s side of the implementation programme (data readiness, user acceptance testing, authorisations, cutover and end-user training); and administration of the group's Microsoft and network infrastructure. Because the implementation partner's scope ends at go-live plus a short hypercare period, this role is what allows the company to run, change and extend the system without depending on billable vendor days.</p><p><br></p><p><b>2. Systems Landscape</b></p><p>The environment this role is accountable for:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>ERP: </b>SAP Business One across 8 legal entities — 4 in Kuwait &amp; 4 in UAE, multi-currency, with separate chart-of-accounts structures.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Add-ons: </b>Seidor Intercompany (master data replication, marketing document exchange, intercompany transactions) and the SAP B1 Usability Package (B1UP) for forms, validations, user-defined fields and screen customisation.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Integrations: </b>Zenoti (salon &amp; spa POS/booking), Shopify (e-commerce), Sapaad (F&amp;B POS) and Kayan HRMS (employee master and payroll) — connected through an integration middleware layer using real-time webhooks and scheduled end-of-day batch jobs.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Hosting: </b>Microsoft Azure cloud hosting for SAP B1, the add-ons and the integration application server, provided under a managed hosting agreement.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Infrastructure: </b>Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory / Entra ID, branch and head-office networks, endpoints, connectivity and backup.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Licensing: </b>30 named licences at go-live (4 Professional, 26 Limited), with growth expected as brands and branches are added.</p><p><br></p><p><b>3. Key Responsibilities</b></p><p><br></p><p><b>3.1 SAP Business One Administration &amp; Governance</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Administer, configure and maintain SAP Business One across all eight legal entities: users, licence-type allocation, authorisation profiles, approval procedures, document numbering, posting periods and system settings.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Own master data governance across brands and entities — business partners, items, price lists, chart of accounts, cost centres and profit centres (up to five cost dimensions) — including naming standards, duplicate prevention and periodic data-quality reviews.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Administer the Seidor Intercompany add-on: replication rules, intercompany document flow, and reconciliation of intercompany balances with Finance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build and maintain B1UP configurations — user-defined fields and tables, validations, formatted searches, alerts and screen layouts — to meet business change without raising a chargeable change request to the implementation partner.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage the SAP B1 upgrade and patch cycle in coordination with the hosting provider: assess release notes, test in a non-production company, plan downtime and validate integrations after every upgrade.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain non-production (test/training) company databases and control the promotion of configuration changes into production.</p><p><br></p><p><b>3.2 Integration Operations</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Operate and monitor the integration layer between SAP B1 and Zenoti, Shopify, Sapaad and Kayan HRMS — both real-time webhook flows (sales, payments, refunds, customer creation, stock consumption) and scheduled batch flows (item and price-list pushes, stock synchronisation, end-of-day financial summaries, payroll and EOSB journals).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Run a daily interface health check: confirm every scheduled job completed, investigate failed or stuck transactions, reprocess them, and escalate systemic failures to the relevant vendor.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reconcile interface output against source systems — POS day-close totals to AR invoices and incoming payments, stock consumption to goods issues, payroll journals to Kayan — and resolve differences with Finance and Operations before period close.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain interface documentation, mapping tables and error-handling runbooks so that recovery does not depend on a single person.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assess, specify and coordinate new or changed integration flows, including onboarding of additional brands, branches or channels onto existing interfaces.</p><p><br></p><p><b>3.3 Implementation &amp; Migration Ownership </b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as the primary internal technical counterpart to the SAP B1 implementation partner across all project phases — blueprint, realisation, training and UAT, final preparation, go-live and hypercare — and control the change-request pipeline so that scope changes are evaluated for cost and necessity before they are raised.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Own KANA's data migration responsibilities: extraction from legacy systems, cleansing and de-duplication, population of the partner's load templates, validation of loaded data, and sign-off on data integrity for chart of accounts, business partners, items, employee master and bills of materials.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Plan and coordinate user acceptance testing and final integration testing — building test scenarios with key users, tracking defects to closure, and preparing system acceptance evidence.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Define and configure user roles and authorisations to segregation-of-duties standards, in coordination with Finance and Internal Audit.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and execute the cutover plan: opening balances, sequencing, freeze windows, fallback position and go-live readiness checks.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead post-go-live stabilisation once vendor hypercare ends, absorbing day-to-day issue resolution internally.</p><p><br></p><p><b>3.4 Reporting, Analytics &amp; User Enablement</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design, build and maintain reports, queries and document layouts — SAP B1 queries, Crystal Reports and marketing document/print templates — as the business's requirements evolve after go-live.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain the group's business intelligence and management reporting from SAP B1 data, working with Finance and brand management on the metrics that matter.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Own end-user training and documentation after go-live: training material, refreshers, onboarding of new users and branches, and a maintained library of standard operating procedures and troubleshooting guides.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as the internal centre of expertise for key users across Finance, Retail, Wellness and F&amp;B, translating business requirements into system solutions.</p><p><br></p><p><b>3.5 Infrastructure, Identity &amp; Network</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Administer Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory and Entra ID, including identity lifecycle, group and licence management, conditional access and MFA.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage the Azure-hosted SAP B1 environment jointly with the hosting provider: environment sizing and cost, access control, connectivity, monitoring, backup verification and documented disaster-recovery and restore testing.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage network infrastructure across head office and branches — LAN/WAN, VPN, firewalls, internet links and site connectivity — with particular attention to the branch links on which POS and ERP integration depend.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage endpoints, servers, backups and the group's IT asset inventory.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide tier 2/3 support and escalation handling for issues raised from branches and head office, with defined response expectations and a maintained knowledge base.</p><p><br></p><p><b>3.6 Security, Vendor &amp; Commercial Management</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Define and enforce IT security policies, access controls and periodic user-access reviews across all business units; support internal and external audit requirements.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage vendors for ERP, hosting, integration and infrastructure — contracts, SLAs, escalation paths, renewal dates and performance reviews.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage software licensing and subscription renewals (SAP B1 named users and licence types, add-ons, intercompany, hosting, Microsoft 365), optimising allocation as headcount and usage change.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide input to IT budgeting and planning for infrastructure, ERP and system upgrades in coordination with the IT Manager, including the cost impact of change requests and additional vendor days.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Document system configurations and procedures, and mentor junior IT staff toward second-line coverage of core systems.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications &amp; Experience:</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 5–7 years of progressive IT systems administration experience, including at least 2 years in a senior or lead capacity.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hands-on SAP Business One administration experience is strongly preferred. Candidates with deep administration experience on another mid-market ERP (Microsoft Dynamics 365 Business Central / F&amp;O, Odoo, Oracle NetSuite) will be considered where there is a clear ability to reach working SAP B1 competence within an agreed timeframe.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct participation in at least one full ERP implementation or migration — covering data migration, UAT, cutover and post-go-live support — on the client side rather than purely as a vendor consultant is an advantage.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrable experience operating system-to-system integrations in production: APIs and webhooks, scheduled batch jobs, error handling and reprocessing, and reconciliation of interfaced financial and inventory data.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of SQL, sufficient to write queries, investigate data issues and build reports; experience with Crystal Reports or an equivalent reporting tool.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience administering multi-company, multi-currency or multi-entity ERP environments; exposure to intercompany processes is a strong advantage.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong working knowledge of Windows Server, Active Directory / Entra ID, Microsoft 365 and networking (LAN/WAN, VPN, firewalls).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with cloud-hosted business systems (Azure preferred), including working with a managed hosting provider.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with retail, salon or hospitality systems — POS, booking or e-commerce platforms such as Zenoti, Shopify, Sapaad or similar — is a significant advantage.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Professional working English; Arabic is an advantage given branch-level user support.</p><p><br></p><p><b>5. Preferred Certifications</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;SAP Business One certification (Implementation &amp; Support Consultant, or Administration) — preferred, or willingness to obtain within an agreed timeframe.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Boyum B1 Usability Package (B1UP) training or certification.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Administrator Expert, or current equivalents.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ITIL Foundation, CompTIA Network+/Security+, CCNA/CCNP, or comparable systems administration and service management credentials.</p><p><br></p><p><b>6. Key Skills &amp; Competencies</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical and problem-solving skills, with the ability to trace a problem across ERP, middleware, a third-party platform and the network before concluding where it sits.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ownership mentality — able to take critical systems personally and run them with minimal supervision.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Structured, documentation-driven approach; the environment must remain operable when this role is on leave.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Credible with vendors: able to challenge a scope exclusion, a change-request estimate or an SLA breach on technical grounds.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Clear communication with non-technical branch staff, Finance, and senior management alike.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Comfortable managing competing priorities across several brands and business units under period-close and go-live pressure.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sound judgement on segregation of duties, data confidentiality and audit exposure.</p><p><br></p><p><b>7. Measures of Success — First 12 Months</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;SAP B1 live across all in-scope entities with a clean cutover and no unresolved opening-balance differences.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;All four integrations running with a documented daily monitoring routine and month-end reconciliations closing without manual rework.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Vendor dependency reduced: routine configuration, report and layout changes handled internally rather than through chargeable change requests.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A maintained authorisation matrix, with periodic access reviews completed and evidenced.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Documented runbooks and a trained backup within the IT team for every critical system routine.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tested backup and restore for the SAP B1 environment, with a documented recovery time.</p></div>

<p>To ensure that production/results progress according to schedules. Hygiene and quality standards are maintained, and personnel are utilized in a efficient manner. Roles and Responsibilities: Deputize the Senior QC Affairs Manager. Assess compliance of the finished product against regulations, claims, standards, labeling parameters of all the markets where the products are being sold and report the respective KPIs. Support in the management of all the legal, regulatory and customer standards for KDD, for all our markets and ensure they are kept up to date. Liaise with the local authorities in Kuwait and within the wider GSO region to maintain a strong working relationship with KDD. Ensure that Arabic and English translations are available for all standards. Manages quality systems downstream in the supply chain - i.e. warehouses, distribution and eventually customers, including traceability assessment. Provide training on compliance and other quality matters as assign in warehouses, external partners and internally as required. Support the technical approval of artwork for new products and existing product and packaging changes, verify barcodes, and maintain the respective processes in Oracla and RDnl. To work closely and provide guidance to the R&amp;D department to ensure all new products, ingredients and packaging comply to local and internation authority requirements. Supporting the customer complaint process, by communicating those to the QA Team for investigation and replying to customers on investigation results and enquiries from the KDD support website. Support the process of certification of Quality Marks for relevant KDD products and ensuring all renewals are completed in a timely manner. Support in the fresh milk farms management and report the respective weekly and monthly compliance KPIs. Assist in the visits and inspections by all authorities to KDD premises and communicating to the business any required changes. Working with the Purchasing department regarding Co-packed products within the Gulf region. Participate in Adhoc projects or other tasks as assigned by his Senior. Complying with Health, Safety and Environment regulations and working practices of KDD and the State of Kuwait when carrying out duties.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Education: Bachelor's degree preferable in Food Science and Technology. Required Professional Skills: A minimum of 7 years' experience in QA, Development or Regulatory within a food manufacturing facility. Preferably certified quality and food safety auditor Understanding of food safety risk and compliance concepts Previous experience working with regulators, authorities, auditors, and legislative systems.</p>