High School Jobs in Kuwait
1301 Jobs Found
<h2 class="h5">Job description</h2>
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<p>**Job Description – Sales Consultant**</p><p><br></p><p>A passionate Sales Consultant is sought to assist clients in selecting suitable products and delivering the highest level of **Shop at Home** experience. If you are enthusiastic about sales, possess excellent communication skills, and enjoy building strong relationships with customers, we look forward to your application.</p><p><br></p><p>**Key Responsibilities:**</p><p><br></p><p>* Greet customers and engage with them professionally and warmly.</p><p>* Understand customer needs and provide appropriate products and solutions.</p><p>* Achieve individual and group sales targets.</p><p>* Process sales requests and follow up on customer inquiries.</p><p>* Ensure products are organized and displayed attractively.</p><p>* Familiarize with company products, promotional offers, and established policies.</p><p>* Collaborate with the team to ensure exceptional customer service and smooth daily operations.</p><p>* Maintain accurate sales records and reports.</p><p><br></p><p> **Benefits:**</p><p><br></p><p>* Competitive salary plus performance-based incentives.</p><p>* Opportunities for professional development and training.</p><p>* Supportive and collaborative work environment.</p><p><br></p><p>---</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p> **Required Skills**</p><p><br></p><p>* Previous experience in sales or retail is preferred.</p><p>* Excellent communication and interpersonal skills.</p><p>* Strong ability to provide exceptional customer service and build long-term relationships.</p><p>* Passion for sales with negotiation skills and closing sales.</p><p>* Positive, proactive personality with the ability to achieve targets.</p><p>* Good organizational and time management skills.</p><p>* Proficiency in using computers, especially **Microsoft Office** (familiarity with point of sale systems or customer relationship management systems is a plus).</p><p>* Ability to work independently and as part of a team.</p><p>* Proficiency in Arabic, with English being a plus.</p><p>* **Must possess a valid driver's license.**</p><p><br></p></div>
<p>A Marketing Coordinator will work with the Director of Business Development or Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness.<br><br><strong>What will I be doing?</strong><br><br>As Marketing Coordinator, you will work with the Director of Business Development or Marketing Manager to assist in the implementation of the marketing plan to increase hotel brand awareness. Specifically, a Marketing Coordinator will perform the following tasks to the highest standards:</p><ul><li>Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events</li><li>Work with local third party partners, including local media, and maintain professional working relationships with local official bodies</li><li>Create and maintain a comprehensive media and marketing contact management system relevant to the target audiences of the hotel</li><li>Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required</li><li>Support the development of promotional activities, marketing channels and the production of marketing materials for specific events</li><li>Manage and promote the hotel on Hilton branded websites</li><li>Work within marketing budgets by using resources effectively</li><li>Maintain a comprehensive media and marketing contact management system relevant to the target audiences of the Hotel</li></ul><b>What are we looking for?</b><br><br><p>A Marketing Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul> <li>Ability to understand key business indicators and competitive trends and develop approaches to these challenges</li> <li>Intermediate level of IT skills</li> <li>Proven organisational and planning skills</li> <li>Ability to work under pressure at all times</li></ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul> <li>Previous Hotel or leisure sector experience</li> <li>Previous Marketing experience in a similar environment</li> <li>Basic knowledge of budgeting or cost-management</li> <li>Relevant degree, in marketing, business development or other relevant business field, from an academic institution</li></ul><br><br><b>What will it be like to work for Hilton?</b><br><br><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its <a href=\"http://jobs.hiltonworldwide.com/our-brands/index.php\" target=\"_blank\">global brands</a>. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! </p><br><br><br><br>
<h2 class="h5">Job description</h2>
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<span>Long Description <br><br>Job Summary <br></span><p>The Sales Supervisor is responsible for implementation of the operational sales plan of the Direct Expansion business for replacements and private area, to achieve the target and increase the department profits.</p><br>
<br><br>Job Responsibilities <br><p>• Always looking for new customers and sales channels.<br>
• Meeting the customers to introduce the service.<br>
• Being available for customers’ queries and questions. <br>
• Improving networking with customers by keeping updated records and database.<br>
• Promoting the provided service to satisfy the sales targets.<br>
• Searching the market for new/potential customers. <br>
• Keeping an updated customers’ information continuously.<br>
• Providing the highest level of service to the company customers and always monitoring the quality and customer service satisfaction indicators.<br>
• Conveying and implementing ethical practices to reflect the professional and socially responsible image of AI. <br>
• Being up to date with market changes and supporting the management in expecting the sales trends accordingly. <br>
</p><br>
<br><br>Candidate Requirements <br><p>• Bachelor’s Degree in a related field.<br>
• Up to 5 years of experience in direct sales activities.<br>
• Working in the same filed is a must.<br>
• Creativity: Being able to think of new systems and new ways to work. Being able to think creatively and ask the right questions.<br>
• Analytical Skills: Being able to understand complex mathematical analysis, calculus, and other mathematics for design and troubleshooting.<br>
• Problem-Solving Skills: Ability to develop new solutions to problems. Having the skills to identify the source of the problem, create, and test solutions.<br>
• Teamwork: Able to work well with others in order to get the job done.<br>
• Listening Skills: Listening to workers, teammates, end user, and management is crucial to the job.<br>
• Communication Skills: Being able to communicate plans, thoughts, and rationale in the job. Good communication skills will greatly help in accomplishing the job. </p><br>
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<h2 class="h5">Job description</h2>
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<span>Long Description <br><br>Job Summary <br></span><p>Responsible to do warehouse activities for both Inbound and Outbound activities for all Businesses assigned by management.</p><br>
<br><br>Job Responsibilities <br><p>• Receiving / Put-away / Feeding / Replenishment etc.<br>
• Picking orders from the picking list as per the priority and standard set by management<br>
• Placing orders into the appropriate Staging area and advising Team Leader of any discrepancies<br>
• Loading vehicles in the appropriate order<br>
• Maintain highest standards of housekeeping<br>
• Ensure damaged/exceptional products are reported to Supervisor/ Team Leader<br>
• Ensure/Assist in the process of receiving goods accurately<br>
• Provide assistance in stock counting<br>
• Provide assistance in value added activities (Re-packing / Labeling etc.)<br>
• De-stuffing & Deliveries<br>
• When required, will assume / do other warehouse role / activities as per Management / Superior’s requirement<br>
• Support the Superior in achieving daily task targets set by Management<br>
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<br><br>Candidate Requirements <br><p>• Able to meet Performance Standards<br>
• Forklift driving ( Advantage)<br>
• Health & Safety Knowledge & Adherence (including compactor operation)<br>
• Basic Computers Skills (RF)<br>
• Good Communication skills – able to read and write in English <br>
• SAP Knowledge required<br>
• Flexible/Enthusiastic - no issues on shifting timing<br>
• Team Player <br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description We are currently seeking a Chief Engineer to join our vibrant team. At Park Inn by Radisson Hotel & Apartments, we are in search of individuals who go beyond the resume those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. As a Chief Engineer you play a vital role in ensuring our properties deliver an experience beyond expectation, creating memorable moments for our guests. Ensures the smooth running of the property maintenance department, where all areas are maintained to the highest levels. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries. Develops and implements plans where property maintenance initiatives & hotel targets are achieved. Leads and manages the maintenance team, fostering a culture of growth, development and performance within the department. Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships with all key stakeholders. Establishes and delivers an effective planned preventative maintenance programme to address maintenance and environmental and conservation matters. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in property maintenance with strong problem solving capabilities Excellent leadership skills with a hands-on approach and lead-by-example work style Commitment to exceptional guest service with a passion for the hospitality industry Ability to find creative solutions, offering advice and recommendations</p><p></p></section>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.<br>
Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p>
<h4>Key responsibilities</h4>
<p><strong>Customer service:</strong></p>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (Guest – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul>
<p><strong>Grooming / attitude / knowledge:</strong></p>
<ul>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<p><strong>Merchandise:</strong></p>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward / outward and maintain the report of the same.</li>
</ul>
<p><strong>Process:</strong></p>
<ul>
<li>Handle the POS (Point of Sale) / billing counter efficiently.</li>
<li>Tally money in the cash till during the beginning / end of the shifts.</li>
<li>Issue receipts / refunds / change to the customers correctly.</li>
<li>Process the payments by cash / credit cards / vouchers / automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP & loss prevention policies.</li>
<li>Maintain confidentiality of the sales figures to the outside party.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ul><li>Welcome guests upon arrival with professionalism and warmth</li><li>Assist guests with luggage handling, storage, and room delivery</li><li>Escort guests to their rooms while introducing hotel facilities and services</li><li>Coordinate efficiently with Front Office and Concierge teams</li><li>Support guest requests promptly and courteously</li><li>Ensure lobby and entrance areas remain organized and welcoming</li><li>Assist with transportation arrangements and guest departures</li><li>Maintain the highest standards of luxury hospitality and guest service at all times</li></ul><br>Qualifications<br><br><ul><li>Passion for luxury hospitality and exceptional service</li><li>Strong interpersonal and communication skills</li><li>Attention to detail and commitment to excellence</li><li>Ability to work as part of a diverse, dynamic team</li><li>Previous experience in a luxury hotel environment is an asset</li><li>A proactive, solution-oriented approach</li><li>Strong written and verbal communication skills in English</li><li>A creative, practical and proactive approach to problem solving</li><li>Ability to focus on guest needs, using empathy, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests and shareholders</li><li>Understanding and ability to work in a multi-cultural environment</li></ul><br>Additional Information<br><br><p><strong>WHY WORK FOR ACCOR</strong></p><br><ul><li>Develop your talent through Accor’s learning programs.</li><li>Opportunity to grow within your property and across the world!</li><li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li></ul><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
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<b>Job Purpose</b> <br><p>The successful candidate will carry out, supervise, and certify Line Maintenance tasks on Air Arabia aircraft within the scope of CAR 66 B1 licence authorisation. The role includes inspections, defect rectification, repairs, and component replacement to ensure aircraft serviceability and operational reliability.</p><br><br><p>The position is responsible for ensuring that all maintenance activities are performed, certified, and recorded accurately and in a timely manner, in full compliance with Air Arabia procedures and applicable regulatory requirements, maintaining the highest standards of safety and airworthiness.</p><br><br><b>Key Result Responsibilities</b> <br><p><strong>Operational Excellence</strong></p><br><br><ul><li>Reviews assigned task cards with the Maintenance Manager to gain full understanding of the work, priorities, documentation requirements and cautions, prior to starting work.</li><li>Prepares and performs scheduled aircraft maintenance according to assigned task cards, ensuring that the required documentation, parts, tools and GSE are obtained and used per issued instructions.</li><li>Carries out aircraft test and inspection tasks to the standard necessary to fully identify and record any defects or damage in accordance with approved maintenance procedures.</li><li>Performs defect troubleshooting and rectification in accordance with Aircraft Maintenance Manuals and instructions provided by Engineering Department.</li><li>Signs off maintenance tasks performed or supervised within the scope of own authorisation, verifying that the task card and associated documents have been completed to the required standard following completion of all maintenance.</li><li>Manages communications with other Engineers and Technicians related to the assigned tasks, ensuring proper coordination, continuity and handover of work.</li></ul><p><strong>Safety</strong></p><br><br><ul><li>Manages the safety of assigned maintenance tasks, ensuring all published mandatory precautions are taken prior to commencing work and during task execution.</li><li>Takes positive steps to protect self and other persons in the area of the maintenance activity from any possible injury, including the use of proper GSE and protective equipment.</li><li>Manages human factors aspects of maintenance, ensuring that the continuity of critical maintenance tasks is protected, by avoidance of task interruption and the proper use of handover procedures.</li></ul><p><strong>Reputation and Teamwork</strong></p><br><br><ul><li>Internal Customer Service: provides positive support to other operational teams in ABY, provides proactive and helpful professional advice, suggestions and solutions.</li><li>Leadership: provides sound supervision and guidance of Technicians assigned to support own tasks. Ensures they are adequately briefed to perform the non-certifying maintenance tasks.</li><li>Representing Air Arabia: presents a positive and competent image of technical professionalism to ABY Flight Crews, other companies’ personnel and ABY customers.</li></ul><p><strong>Cost Awareness</strong></p><br><br><ul><li>Maintains positive awareness to the cost of aircraft maintenance including use of time and materials. Minimises unnecessary waste of consumable material and part repair cost by avoiding unnecessary damage and repeat work during maintenance.</li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Holds /has held an EASA Part 66 or GCAA CAR 66 B1 Aircraft Maintenance License and company maintenance approvals on the Airbus A320.</li><li><strong>Note:</strong> must commit to ensure any limitations removed from license within 9 months of induction.</li><li>Ability to obtain an unrestricted GCAA CAR 66 B1 Category License.</li><li>Able to demonstrate in-depth airframe and engine systems maintenance knowledge.</li><li>Ability to read, write, speak and understand English to a good standard for technical communications.</li><li>Good computer skills (Microsoft Office).</li></ul><br><b>Work Experience</b> <br><p><span><span><span><span><strong><span><span><span>External applicants</span></span></span></strong></span></span></span></span></p><br><br><ul><li><span><span><span><span><span>At least 2 years’ experience certifying maintenance on the Airbus A320 family of aircraft.</span></span></span></span></span></li><li><span><span><span><span><span>At least 5 years’ experience in a Line/Base Maintenance environment.</span></span></span></span></span></li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Corporate Travel Consultant, your primary responsibility is to provide exceptional travel services tailored to the needs of corporate clients. Your role encompasses client acquisition, relationship management, and ensuring seamless travel experiences. You will work closely with corporate clients to understand their travel requirements, manage bookings, and provide timely support. Your mission is to enhance client satisfaction, drive business growth, and ensure the highest standards of corporate travel services.</p><br><p><strong> Corporate Client Acquisition:</strong></p><ul><li><p>Identify and target corporate clients interested in travel services.</p></li><li><p>Develop and implement strategies to acquire new corporate clients.</p></li><li><p>Attend industry events, networking functions, and presentations to showcase our services.</p><br><p><strong>Client Relationship Management:</strong></p></li></ul><ul><li><p>Build and maintain strong, long-term relationships with corporate clients.</p></li><li><p>Serve as the main point of contact for clients, addressing inquiries, resolving issues, and offering</p></li></ul><p>travel assistance.</p><ul><li><p>Regularly communicate with clients to understand their changing travel needs.</p><br><p><strong>Travel Services:</strong></p></li></ul><ul><li><p>Consult with corporate clients to determine their travel requirements and preferences.</p></li><li><p>Create customized travel itineraries, including airfare, accommodation, ground transportation, and</p></li></ul><p>other services.</p><ul><li><p>Ensure compliance with corporate travel policies and budget constraints.</p><br><p><strong>Booking and Reservations:</strong></p></li></ul><ul><li><p>Handle all aspects of travel bookings, including flight reservations, hotel accommodations, car</p></li></ul><p>rentals, and other travel arrangements.</p><ul><li><p>Secure bookings efficiently and accurately, ensuring timely confirmations and seat preferences.</p><br><p><strong>Travel Support and Assistance:</strong></p></li><li><p>Provide ongoing support to corporate clients during their travels, including assistance with itinerary</p></li></ul><p>changes, rebooking, and resolving travel-related issues.</p><ul><li><p>Assist with emergency situations and coordinate alternative travel arrangements when necessary.</p><br><p><strong>Cost Management:</strong></p></li></ul><ul><li><p>Negotiate favorable rates and contracts with travel suppliers, including airlines, hotels, and car</p></li></ul><p>rental companies.</p><ul><li><p>Monitor and control travel costs to align with corporate budgets and cost-saving goals.</p><br><p><strong>Reporting and Documentation:</strong></p></li></ul><ul><li><p>Maintain accurate records of client interactions, travel bookings, and financial transactions.</p></li><li><p>Generate regular reports on travel expenditures, savings achieved, and client satisfaction.</p><br><p><strong>Compliance and Policy Adherence:</strong></p></li></ul><ul><li><p>Ensure compliance with corporate travel policies, regulations, and industry standards.</p></li><li><p>Monitor adherence to established corporate travel guidelines.</p><br><p><strong>Client Retention:</strong></p></li></ul><ul><li><p>Continuously assess client satisfaction and address any concerns promptly.</p></li><li><p>Implement strategies to retain corporate clients and encourage repeat business.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proven experience as a Corporate Travel Consultant or in a similar role within the travel industry.</p></li><li><p>In-depth knowledge of travel booking systems, airline reservations, and corporate travel policies.</p></li><li><p>Strong negotiation and communication skills.</p></li><li><p>Excellent client relationship management abilities.</p></li><li><p>Detail-oriented with the ability to handle multiple bookings simultaneously.</p></li><li><p>Proficiency in travel management software and tools.</p></li><li><p>Knowledge of cost-saving strategies and travel expense management.</p></li><li><p>Familiarity with emergency travel procedures and crisis management.</p></li><li><p>Professionalism, reliability, and a customer-focused mindset.</p></li></ul><br><p><strong>Compensation:</strong></p><br><ul><li><p>Competitive salary with performance-based incentives.</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>The Customer Success Manager role is pivotal in ensuring that our clients receive the highest level of service and support. As a key member of our team, you will be responsible for fostering strong relationships with clients, understanding their needs, and guiding them towards achieving their business objectives. This position is not just about maintaining customer satisfaction; it’s about creating lasting partnerships that drive mutual success. You will play an essential role in helping our clients navigate our services and solutions, ensuring they maximize their investments.</p><p>In this role, you will have the opportunity to grow your career in a dynamic environment that values innovation and collaboration. We pride ourselves on our inclusive team culture, where every voice is heard, and every idea is valued. As a Customer Success Manager, you will receive ongoing training and development opportunities to enhance your skills and advance your career. You will be supported by a dedicated team that is committed to your professional growth, ensuring you have the resources you need to succeed.</p><p>As you step into this role, you will not only contribute to the success of our clients but also to the strategic direction of our company. Your insights and feedback will be invaluable as we continue to evolve our services. This is an exciting opportunity for those who are passionate about customer success and want to make a significant impact in a thriving organization.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain strong relationships with clients to understand their needs and ensure they are satisfied with our services, utilizing CRM tools to track interactions and outcomes.</li><li>Act as the primary point of contact for clients, addressing any concerns or issues promptly to enhance customer satisfaction and retention rates.</li><li>Collaborate with cross-functional teams to ensure that client feedback is incorporated into product development and service enhancement initiatives.</li><li>Conduct regular check-ins with clients to assess their usage of our products and services, providing insights and recommendations for optimization.</li><li>Develop and deliver training sessions for clients to help them utilize our services effectively, ensuring they achieve their desired outcomes.</li><li>Analyze customer data and feedback to identify trends and areas for improvement, informing strategic decisions and service offerings.</li><li>Prepare and present performance reports to clients, highlighting key metrics and demonstrating the value of our services in achieving their goals.</li><li>Facilitate onboarding processes for new clients, ensuring a smooth transition and integration into our systems.</li><li>Stay updated on industry trends and best practices in customer success management to continuously improve our service delivery and client engagement strategies.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Experience:</b> 3–5 years</p><p><b>Key Requirements:</b></p><ul><li>Kuwaiti National.</li><li>Customer Success or Account Management experience within SaaS, software, or digital solutions.</li><li>Strong client onboarding, adoption, retention, and relationship management experience.</li><li>Ability to understand customer business needs and maximize platform utilization.</li><li>Excellent communication and client engagement skills.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Responsibility:<br>•<br>Lead and manage the SRE team to ensure effective monitoring, observability, and reliability practices across all digital channels.<br>•<br>Own and govern the Dynatrace platform, ensuring optimal utilization, standardization, and continuous improvement.<br>•<br>Define, implement, and evolve the observability strategy in alignment with business and technology goals.<br>•<br>Oversee monitoring operations for applications, infrastructure, and digital platforms (e.g., mobile apps and websites).<br>•<br>Ensure the development and standardization of dashboards, alerts, and business KPIs across all services.<br>•<br>Drive automation initiatives (e.g., auto-remediation, alert optimization, workflow automation) to improve efficiency and reduce manual effort.<br>•<br>Ensure full observability coverage for all new services, features, and system integrations.<br>•<br>Lead performance monitoring and optimization efforts to enhance system stability and user experience.<br>•<br>Oversee integrations between monitoring tools and other enterprise systems.<br>•<br>Establish and enforce best practices, standards, and governance for monitoring and incident management.<br>•<br>Ensure effective root cause analysis (RCA) practices and follow-up actions to prevent recurrence.<br>•<br>Monitor and report on system performance, availability, and reliability metrics.<br>•<br>Ensure proactive identification of risks, issues, and performance bottlenecks.<br>•<br>Validate and approve monitoring configurations, alerting strategies, and dashboard designs.<br>•<br>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, Group policies and report any information/physical security breaches, non-compliance gaps or incidents to the supervisor/manager immediately<br>•<br>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait<br>•<br>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminates hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activities to all youth .<br>What We Need From You<br>Skills:<br>•<br>Manage team workload, priorities, and resource allocation to ensure service reliability and operational efficiency.<br>•<br>Provide technical guidance, coaching, and mentorship to team members.<br>•<br>Set performance objectives and conduct regular evaluations for team members.<br>•<br>Collaborate with development, infrastructure, and business teams to ensure alignment and effective communication.<br>•<br>Operating Systems & Infrastructure Awareness<br>•<br>Troubleshooting & Root Cause Thinking<br>•<br>Intermediate - Networking background<br>•<br>Intermediate - Programming and development (Java script, React, React Native etc.)<br>•<br>Intermediate - SQL/ PLSQL<br>Education Level & Major: Bachelor s degree in Computer Science, Information Technology, Software Engineering, or a any related field.<br>About Application Process<br>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.<br>To<br>complete the application you would need the following document(s):<br>• Resume/CV<br>• Passport-size photograph<br>• Highest Education Qualification<br>• Copy of Civil ID/Passport<br>Apply for This Vacancy<br>Back<br></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dedicated QA/QC Document Controller to join our dynamic team in the heavy industry and metallurgy sector. This role is pivotal in ensuring that our documentation processes meet the highest standards of quality and compliance. As a QA/QC Document Controller, you will play a crucial role in maintaining the integrity of our quality assurance and quality control documentation, which is essential for our operational success and regulatory compliance. You will be part of a forward-thinking organization that values precision, attention to detail, and continuous improvement.</p><p>In this position, you will have the opportunity to work closely with various departments, enhancing your understanding of the industry while contributing to a culture of excellence. We prioritize employee development and offer training programs designed to enhance your skills and knowledge in quality management systems and documentation control. You will be empowered to take ownership of your responsibilities and participate in initiatives that drive quality improvement across our projects.</p><p>Joining our team means becoming part of a collaborative environment where your contributions are valued. We believe in fostering a culture of open communication, teamwork, and innovation. As you grow in your role, you will have the chance to take on greater responsibilities and advance your career within the organization. If you are passionate about quality assurance and document control and are eager to make a significant impact in the heavy industry, we encourage you to apply and take the next step in your professional journey.</p><p><b>Responsibilities:</b></p><ol><li>Manage and maintain all QA/QC documentation, ensuring that all records are accurate, up-to-date, and compliant with industry standards and regulations.</li><li>Coordinate with project teams to gather necessary documentation, verifying that all quality assurance processes are documented appropriately and consistently.</li><li>Implement and maintain document control procedures, ensuring all documents are systematically filed, tracked, and retrievable for audits and inspections.</li><li>Conduct regular audits of documentation to identify discrepancies or areas for improvement, providing recommendations to enhance quality control measures.</li><li>Assist in the preparation of quality reports and metrics, analyzing data to identify trends and areas needing attention for quality improvement initiatives.</li><li>Facilitate training sessions for team members on document control processes and quality assurance standards, promoting a culture of continuous learning.</li><li>Collaborate with cross-functional teams to ensure that quality management systems are effectively integrated into all operational processes.</li><li>Support the implementation of corrective actions for non-conformities identified during inspections or audits, ensuring timely resolution and documentation.</li><li>Act as a liaison between internal teams and external stakeholders, ensuring clear communication regarding quality standards and documentation requirements.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in document management systems and quality management software.</li><li>Strong attention to detail with exceptional organizational skills.</li><li>Excellent verbal and written communication skills for effective collaboration.</li><li>Knowledge of industry standards and regulations related to quality assurance and control.</li><li>Ability to analyze data and generate insightful reports for quality improvement.</li><li>Experience in facilitating training and workshops on quality management processes.</li><li>Strong problem-solving skills to address documentation discrepancies and quality issues.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dedicated and experienced Foreman in the Civil sector to join our dynamic team in Kuwait. This role is pivotal in overseeing construction projects, ensuring they are completed on time, within budget, and to the highest standards of quality. As a Foreman, you will play a crucial role in coordinating the efforts of various teams, managing resources, and maintaining a safe work environment. Your expertise will guide the team, fostering a culture of collaboration and excellence.</p><p>In this position, you will have the opportunity to grow your career within a supportive environment that values continuous learning and professional development. Our company is committed to investing in our employees, offering training programs and mentorship opportunities to enhance your skills and knowledge in the field. You will be part of a team that prioritizes safety, innovation, and efficiency, enabling you to make a significant impact on our projects and the community.</p><p>As you take on this leadership role, you will be responsible for implementing best practices and ensuring compliance with industry standards. Your ability to communicate effectively with team members and stakeholders will be essential in driving project success. Join us and be a part of a forward-thinking organization that recognizes and rewards hard work, paving the way for your advancement in the civil construction industry.</p><p><b>Responsibilities:</b></p><ol><li>Oversee daily operations on construction sites, ensuring adherence to project plans and specifications while maintaining safety protocols and quality standards.</li><li>Coordinate with subcontractors and suppliers to ensure timely delivery of materials and services, optimizing workflow and minimizing delays.</li><li>Conduct regular inspections of work processes and site conditions, identifying potential issues and implementing corrective actions to maintain project timelines.</li><li>Manage and mentor a team of construction workers, providing guidance and support to enhance their skills and productivity.</li><li>Prepare and maintain detailed project documentation, including progress reports, schedules, and budgets, to ensure transparency and accountability.</li><li>Collaborate with project managers and engineers to develop strategies for efficient resource allocation and risk management throughout the project lifecycle.</li><li>Facilitate effective communication between all parties involved in the project, ensuring everyone is informed of updates and changes to plans.</li><li>Implement and enforce health and safety regulations on-site, conducting safety meetings and training sessions to promote a culture of safety.</li><li>Analyze project performance and provide recommendations for improvements, leveraging lessons learned to enhance future project execution.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team of construction professionals.</li><li>Excellent communication skills, both verbal and written, to facilitate collaboration and convey critical information.</li><li>Proficient in project management software and tools to track progress and manage resources efficiently.</li><li>In-depth knowledge of civil construction processes and safety regulations to ensure compliance and quality.</li><li>Problem-solving abilities to address challenges and implement effective solutions on-site.</li><li>Time management skills to prioritize tasks and meet deadlines without compromising quality.</li><li>Ability to read and interpret blueprints and technical drawings, translating them into actionable plans for the team.</li></ul></div>
QA/QC Engineer - Mechanical (Power and Water Project Experience) - Kuwait and UAE
Manufacturing & Production
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a skilled QA/QC Engineer with a mechanical background to join our dynamic team in Kuwait, focusing on power and water projects. This role is pivotal in ensuring the highest quality standards in our engineering processes, contributing significantly to the successful delivery of complex infrastructure projects. As a QA/QC Engineer, you will play a critical role in maintaining compliance with industry standards and regulatory requirements, ensuring that every aspect of our projects meets or exceeds expectations.</p><p>In this position, you will have the opportunity to work closely with a multidisciplinary team, fostering a culture of collaboration and continuous improvement. We believe in investing in our employees' growth, offering various training programs and professional development opportunities that will enhance your skills and career trajectory. You will be encouraged to take initiative and propose innovative solutions, making your mark on our projects while being supported by experienced mentors.</p><p>As part of our commitment to excellence, we prioritize a positive work environment that values teamwork and open communication. You will have the chance to contribute to significant projects that impact the community, making your work meaningful and rewarding. We are looking for a proactive individual who is not only technically proficient but also passionate about quality assurance and control, eager to drive improvements and ensure project success.</p><p><b>Responsibilities:</b></p><ol><li>Develop and implement quality assurance procedures to monitor compliance with project specifications, utilizing tools such as checklists and audits to ensure adherence to standards.</li><li>Conduct regular inspections and tests on materials and workmanship during the construction phase, documenting findings and ensuring corrective actions are taken promptly.</li><li>Collaborate with project managers and engineers to identify potential quality issues early in the project lifecycle, facilitating proactive solutions to mitigate risks.</li><li>Prepare detailed quality control reports that outline inspection results, non-conformance issues, and recommendations for improvement, ensuring transparency and accountability.</li><li>Lead root cause analysis investigations for any quality-related incidents, employing problem-solving techniques to identify underlying issues and prevent recurrence.</li><li>Train and mentor junior QA/QC staff, sharing best practices and techniques to enhance the overall quality culture within the organization.</li><li>Stay updated on industry standards and best practices in quality assurance, integrating new methodologies into existing processes to drive continuous improvement.</li><li>Coordinate with external auditors and regulatory bodies during inspections, ensuring all documentation is accurate and readily available for review.</li><li>Participate in project planning meetings to provide insights on quality risks and mitigation strategies, ensuring quality considerations are integrated into project timelines and deliverables.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong understanding of quality assurance principles and methodologies, particularly in the mechanical engineering domain.</li><li>Experience with inspection and testing techniques relevant to power and water projects, ensuring compliance with regulatory standards.</li><li>Proficiency in developing quality control documentation, including quality plans, inspection reports, and non-conformance reports.</li><li>Excellent analytical and problem-solving skills, enabling effective identification and resolution of quality issues.</li><li>Strong communication skills, both written and verbal, to articulate quality standards and expectations to team members and stakeholders.</li><li>Ability to work collaboratively in a multidisciplinary team, fostering a culture of quality and continuous improvement.</li><li>Proficient in using quality management software and tools to track compliance and facilitate reporting processes.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As a Quality Control Inspector in the heavy industry and metallurgy sector, you will play a crucial role in ensuring that our products meet the highest standards of quality and safety. This position is not just about inspecting materials; it's about being a key player in a dynamic team that values precision and excellence. You will have the opportunity to work with advanced technologies and methodologies that are at the forefront of the industry, contributing to the overall success of our operations.</p><p>In this role, you will be immersed in a culture that prioritizes continuous improvement and professional growth. We believe in investing in our employees, offering training programs that enhance your skills and knowledge in quality assurance processes. As you progress in your career, you will find numerous opportunities to take on more responsibilities and advance within the company. Your contributions will not only impact the immediate team but will also resonate throughout the organization, making a difference in our production standards.</p><p>Joining us means becoming part of a collaborative environment where your insights and expertise are valued. You will work alongside seasoned professionals who are passionate about their craft and dedicated to maintaining the integrity of our products. The role of Quality Control Inspector is pivotal, as it ensures that we not only meet but exceed customer expectations. If you are looking for a position that offers both challenges and rewards, this is the opportunity for you.</p><p><b>Responsibilities:</b></p><ol><li>Conduct detailed inspections of raw materials and finished products using various measuring tools and equipment to ensure compliance with industry standards and specifications.</li><li>Document inspection results and prepare reports that highlight findings, trends, and areas for improvement, providing actionable insights to the production team.</li><li>Collaborate with engineering and production teams to develop and implement quality control procedures that enhance product reliability and reduce defects.</li><li>Identify and troubleshoot quality issues in real-time, using problem-solving techniques and root cause analysis to prevent recurrence.</li><li>Assist in the development and refinement of quality assurance protocols to align with regulatory requirements and industry best practices.</li><li>Participate in audits and inspections conducted by external agencies or clients, ensuring all documentation is accurate and accessible.</li><li>Train and mentor new quality control staff on inspection techniques, equipment usage, and compliance standards to foster a knowledgeable workforce.</li><li>Monitor production processes and provide feedback to ensure adherence to quality standards, contributing to overall operational efficiency.</li><li>Stay updated on industry trends and advancements in quality control methodologies to continuously improve inspection processes and outcomes.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficiency in using quality inspection tools such as calipers, micrometers, and gauges to assess product dimensions and tolerances.</li><li>Strong analytical skills to interpret inspection data and identify trends that impact product quality.</li><li>Knowledge of quality management systems and methodologies, including Six Sigma and ISO standards.</li><li>Excellent communication skills for effectively conveying inspection findings to team members and management.</li><li>Attention to detail to ensure thorough inspections and accurate reporting.</li><li>Ability to work collaboratively in a team environment while also being self-motivated and proactive.</li><li>Familiarity with safety protocols and regulations pertinent to the heavy industry and metallurgy sector.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Join our dynamic team as an Electrical Engineer, where you will play a pivotal role in shaping innovative solutions within the project and construction planning industry. This position offers a unique opportunity to work on diverse projects that challenge your engineering skills and foster your professional growth. As an Electrical Engineer, you will collaborate with a team of talented professionals, contributing to the design and implementation of electrical systems that meet the highest standards of safety and efficiency.</p><p>In this role, you will not only enhance your technical expertise but also develop essential leadership skills that are crucial for career advancement. Our company is committed to providing ongoing training and mentorship, ensuring that you are well-equipped to tackle the evolving challenges of the engineering landscape. You will find a supportive team culture that values innovation and encourages continuous learning, allowing you to make a significant impact on projects while advancing your career.</p><p>As you progress, you will have the chance to take on more responsibilities, potentially leading your own projects and mentoring junior engineers. This role is designed for those who are eager to grow their careers while contributing to exciting and meaningful projects that shape the future of construction and project planning. Join us and be part of a forward-thinking organization where your contributions will be recognized and rewarded.</p><p><b>Responsibilities:</b></p><ol><li>Design and develop electrical systems for various construction projects, ensuring compliance with industry standards and regulations to achieve optimal safety and performance.</li><li>Collaborate with project managers and other engineers to create project specifications, timelines, and budgets, utilizing project management software to track progress and ensure timely delivery.</li><li>Conduct site inspections and assessments to evaluate existing electrical systems, identifying areas for improvement and implementing effective solutions to enhance operational efficiency.</li><li>Prepare detailed technical reports and documentation, clearly outlining design concepts, calculations, and recommendations for stakeholders to facilitate informed decision-making.</li><li>Oversee the installation and commissioning of electrical systems, coordinating with contractors and suppliers to ensure adherence to project specifications and timelines.</li><li>Utilize advanced software tools for simulation and modeling to predict system performance, allowing for proactive adjustments and enhancements during the design phase.</li><li>Participate in regular team meetings to discuss project updates, challenges, and solutions, fostering a collaborative environment that encourages idea sharing and innovation.</li><li>Stay updated on industry trends and emerging technologies, integrating new knowledge into project designs to maintain a competitive edge and drive continuous improvement.</li><li>Assist in training and mentoring junior engineers, sharing knowledge and expertise to cultivate a skilled and capable engineering team for future projects.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficiency in electrical design software such as AutoCAD and Revit to create detailed electrical layouts and schematics.</li><li>Strong analytical skills to evaluate complex electrical systems and propose effective solutions.</li><li>Knowledge of industry regulations and standards to ensure compliance and safety in all engineering practices.</li><li>Excellent communication skills to effectively collaborate with team members and stakeholders throughout project lifecycles.</li><li>Project management expertise to oversee project timelines, budgets, and resources efficiently.</li><li>Ability to conduct thorough inspections and assessments to identify issues and implement corrective actions promptly.</li><li>Familiarity with emerging technologies and trends in electrical engineering to drive innovation and enhance project outcomes.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a highly skilled Senior HVAC Engineer to join our dynamic team in Kuwait, where you will play a pivotal role in delivering innovative HVAC solutions for diverse construction projects. This position is ideal for a seasoned professional who is eager to lead and influence the technical direction of our projects while collaborating with various stakeholders. Your expertise will not only contribute to the successful execution of projects but also enhance our team's reputation for excellence in the industry.</p><p>As a Senior HVAC Engineer, you will have the opportunity to mentor junior engineers and foster a culture of learning and development within the team. We believe in investing in our employees' growth, which is why we offer continuous training programs and workshops that will help you stay ahead of industry trends and technologies. This role is not just about managing projects; it’s about shaping the future of our engineering practices and ensuring that our solutions are sustainable and efficient.</p><p>In this strategic position, you will collaborate closely with project managers, architects, and other engineering disciplines to ensure that all HVAC systems are designed and implemented to meet the highest standards of quality and performance. Your leadership will drive cross-functional initiatives that align with our business vision, ultimately contributing to the successful completion of projects that exceed client expectations. Join us and take the next step in your career, where your contributions will have a lasting impact on the industry.</p><ol><li><b>Responsibilities:</b>Lead the design and implementation of HVAC systems for various construction projects, ensuring compliance with local codes and standards while utilizing advanced design software to optimize system performance.</li><li>Conduct thorough analysis and calculations to determine the heating and cooling loads for buildings, applying energy-efficient practices that align with sustainability goals and client requirements.</li><li>Oversee the installation of HVAC systems on-site, coordinating with contractors and subcontractors to ensure adherence to design specifications and project timelines.</li><li>Review and approve technical submittals, shop drawings, and equipment selections to ensure that they meet project specifications and quality standards.</li><li>Provide technical support and guidance to junior engineers and other team members, fostering a collaborative environment that encourages knowledge sharing and professional development.</li><li>Monitor project progress and budgets, implementing corrective actions as necessary to ensure projects are delivered on time and within financial constraints.</li><li>Conduct regular site inspections and quality control checks to identify potential issues and ensure that HVAC installations meet design and performance criteria.</li><li>Collaborate with other engineering disciplines to integrate HVAC systems with electrical, plumbing, and structural components, ensuring seamless project execution.</li><li>Stay updated on industry advancements and emerging technologies in HVAC systems, incorporating innovative solutions into project designs to enhance efficiency and performance.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in HVAC design software such as AutoCAD and Revit, enabling precise and efficient system designs.</li><li>Strong knowledge of building codes and standards related to HVAC systems, ensuring compliance and safety in all projects.</li><li>Excellent analytical skills to perform load calculations and energy modeling for various building types.</li><li>Effective project management abilities, capable of leading teams and managing multiple projects simultaneously.</li><li>Outstanding communication skills, facilitating collaboration with stakeholders and team members across various disciplines.</li><li>Experience with sustainable design practices and technologies, promoting energy efficiency and environmental responsibility.</li><li>Ability to mentor and develop junior engineers, fostering a culture of continuous improvement and professional growth within the team.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Description <p>At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> MedTech Sales <p><strong>Job Sub Function: </strong></p><br><br> Clinical Sales – Surgeons (Commission) <p><strong>Job Category:</strong></p><br><br> Professional <p><strong>All Job Posting Locations:</strong></p><br><br> Kuwait City, Kuwait <p><strong>Job Description:</strong></p><br><br> <p><strong>Role: </strong>Graduate CAS Trainee - Electrophysiology</p><br><br> <p><strong>Duration</strong>: 12 months</p><br><br> <p><strong>Location</strong>: Kuwait– Field-Based</p><br><br> <p><strong>Start Date:</strong> Immediate</p><br><br> <p><strong>Role Summary</strong></p><br><br> <p><strong>Johnson & Johnson MedTech</strong> is seeking an <strong>Electrophysiology Clinical & Commercial Graduate </strong>to join our team in Kuwait on a <strong>12-month contract</strong>. This unique development opportunity is designed for ambitious individuals looking to build a career in the field of <strong>Cardiac Electrophysiology (EP)</strong>, one of the most advanced specialties in cardiovascular healthcare.</p><br><br> <p>The graduate will receive hands-on exposure to the latest EP technologies, including the <strong>CARTO® 3 Cardiac Mapping System</strong>, while supporting clinical procedures, physician education, and commercial activities. Working alongside experienced clinical specialists and sales professionals, the graduate will learn how 3D mapping technology is used to diagnose and treat complex cardiac arrhythmias and gain valuable insight into both the clinical and business aspects of a global healthcare organization.</p><br><br> <p>Throughout the program, the graduate will develop competencies in cardiac anatomy, electrophysiology procedures, mapping and navigation technologies, customer engagement, and healthcare sales excellence. This role offers a unique opportunity to gain real-world experience within a market-leading medical technology company while contributing to innovative solutions that help improve patient outcomes.</p><br><br> <p><strong>Key Learning Areas and Responsibilities</strong></p><br><br> <ul><li><p>Support Clinical Specialists during electrophysiology procedures and physician training activities.</p><br><br></li><li><p>Learn to operate and utilize the <strong>CARTO® 3 3D Mapping System</strong> in live clinical environments under supervision.</p><br><br></li><li><p>Develop an understanding of cardiac arrhythmias, electrophysiology workflows, and ablation procedures.</p><br><br></li><li><p>Assist with case preparation, system setup, and post-procedure documentation.</p><br><br></li><li><p>Participate in physician education programs, workshops, and scientific events.</p><br><br></li><li><p>Support commercial and sales teams in customer engagement and territory activities.</p><br><br></li><li><p>Gain exposure to business planning, account management, and healthcare market dynamics.</p><br><br></li><li><p>Collaborate with cross-functional teams across Clinical, Sales, Marketing, and Professional Education functions.</p><br><br></li><li><p>Maintain the highest standards of compliance, patient safety, and professional conduct.</p><br><br></li></ul> <p><strong>What You'll Gain</strong></p><br><br> <ul><li><p>Comprehensive training in cardiac electrophysiology and advanced mapping technologies.</p><br><br></li><li><p>Practical experience with the industry-leading <strong>CARTO® 3 Mapping System</strong>.</p><br><br></li><li><p>Exposure to both clinical support and commercial excellence within Johnson & Johnson MedTech.</p><br><br></li><li><p>Mentorship from experienced clinical and sales professionals.</p><br><br></li><li><p>Development of technical, communication, and business skills within a global healthcare leader.</p><br><br></li><li><p>A strong foundation for future careers in clinical applications, medical device sales, marketing, or healthcare leadership.</p><br><br></li></ul> <p><strong>Requirements:</strong></p><br><br> <ul><li><p><strong>Nationality Requirement:</strong> Applicants must hold Kuwaiti nationality to be considered for this role.</p><br><br></li><li><p>A minimum of a Bachelor’s degree <strong>Biomedical Engineering, Pharmaceutical Science, Science, Medicine</strong> or related discipline is required.</p><br><br></li><li><p>Experience: <strong>Entry level </strong>– no previous experience required. Fresh graduates with strong potential and learning agility will be considered.</p><br><br></li><li><p>Professional proficiency in written and spoken <strong>English </strong>& <strong>Arabic</strong>.</p><br><br></li></ul> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br>
<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><ol>
</ol>
<p> </p>
<p>Key Responsibilities:</p>
<p>Rankings Strategy and Data Submission</p>
<ul>
<li>Develop and maintain AIU's annual Rankings Action Plan, a structured, data-driven roadmap for improving position across all active and target ranking systems, updated each October for Board review</li>
<li>Manage all data submissions to QS World University Rankings, QS Stars, Times Higher Education (THE) World and Impact Rankings, Webometrics Ranking of World Universities, and UI GreenMetric, ensuring submissions are complete, accurate, and filed before agency deadlines</li>
<li>Maintain detailed, up-to-date knowledge of the methodology, data definitions, indicators, and weighting of every active ranking system in AIU's portfolio; monitor changes to methodology and adjust data strategy accordingly</li>
<li>Build and maintain the AIU Rankings Data Repository, the single authoritative source of record for all data submitted to external ranking agencies, maintained in a format that enables year-on-year comparison and audit</li>
<li>Coordinate with the Institutional Research Office, Registrar, Library, HR, and VP Academic Affairs to collect, verify, and validate all data elements required for ranking submissions</li>
<li>Ensure that all data submitted to ranking agencies is accurate, reproducible, and consistent with data published on AIU's public website, no figure may be submitted to a ranking body that cannot be independently verified</li>
</ul>
<p> <br> </p>
<p>Institutional Benchmarking and Competitive Intelligence</p>
<ul>
<li>Design and implement an annual benchmarking programme comparing AIU's performance against defined peer groups across Kuwait, the GCC, and internationally, covering student outcomes, faculty productivity, research output, employability, and student-to-faculty ratios</li>
<li>Produce the Annual Benchmarking Report for the President, a structured, visual, decision-ready analysis showing AIU's relative position, trajectory, and priority improvement areas</li>
<li>Monitor peer institution rankings, accreditation status, programme offerings, and strategic developments, providing the President with quarterly competitive intelligence briefs</li>
<li>Identify the specific ranking indicators where AIU has the highest potential for near-term improvement and develop targeted action plans in coordination with the relevant VP or Dean</li>
<li>Represent AIU's position accurately in all external comparisons and marketing materials, ensuring no benchmarking claim is made without verified, methodologically sound data</li>
</ul>
<p> <br> </p>
<p>Academic Reputation and Visibility</p>
<ul>
<li>Lead AIU's response to the QS and THE academic reputation surveys, coordinating with the President, VPAA, and Deans to identify and engage Kuwaiti, GCC, and international academics who are familiar with AIU's work</li>
<li>Lead AIU's response to the QS employer reputation survey, working with VP Engagement & External Relations and Career Services to engage Kuwait and GCC employers who hire AIU graduates</li>
<li>Manage and continuously improve AIU's Webometrics profile, overseeing institutional web presence, digital publication of research outputs, and online visibility of faculty and research activity</li>
<li>Work with the AVP Research & Innovation to ensure all AIU research publications are indexed in Scopus and Web of Science under the correct institutional affiliation, preventing data loss that would otherwise cost AIU citation metrics</li>
<li>Manage AIU's institutional profiles on all ranking agency platforms, QS Top Universities, THE World University Rankings, Scopus Institutions, Google Scholar, keeping information current and complete<br> </li>
</ul>
<p> <br> </p>
<p>Strategy Alignment and Internal Reporting</p>
<ul>
<li>Serve as the primary point of contact between AIU and all ranking agencies, maintaining professional relationships with QS, THE, and Webometrics account managers</li>
<li>Present the Annual Rankings Progress Report to the Board of Trustees alongside the RISE Strategy KPI review, demonstrating measurable movement on ranking indicators</li>
<li>Advise the President, VPAA, and Deans on the ranking implications of institutional decisions, including faculty hiring, research investment, program development, and student recruitment strategy</li>
<li>Coordinate with the Accreditation Liaison Officer to ensure that ranking data submissions are consistent with WSCUC self-study data, no gap or contradiction between accreditation and ranking evidence</li>
<li>Contribute to the Annual Institutional Effectiveness Report the rankings and benchmarking.</li>
<li>Train and brief faculty, administrators, and Deans on ranking methodologies, what each indicator measures, and what faculty behavior, particularly in research and publication directly affects AIU's ranking position</li>
</ul>
<p> </p>
<p>Reporting Departments (If Applicable)</p>
<p> </p>
<p>Minimum Qualifications: </p>
<p>Education</p>
<ul>
<li>Terminal degree (PhD or equivalent doctorate) from an accredited institution, preferably in higher education management, educational measurement, data science, institutional research, information science, or a related field</li>
<li>Master's degree holders with exceptional and directly relevant ranking agency experience may be considered at the discretion of the President</li></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: Director of Global Excellence and Benchmarking </span></p><br>
<p><span>Classification:</span> Senior Administrative and Academic Leadership- Director Level<br><span>Reports To:</span> President <br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br> <p>AIU is executing its RISE Strategy 2026–2030, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Office of Global Excellence and Benchmarking is a newly established function reporting directly to the President. It serves as AIU's strategic intelligence unit, transforming institutional data into rankings entries, competitive intelligence into positioning decisions, and benchmarking evidence into actionable improvement plans. The Office works in close partnership with the Institutional Research (IR) Office, the Accreditation & Institutional Effectiveness Office, the AVP Research & Innovation, and the Vice President for Academic Affairs.</p><br> <p>This office is AIU's external face to the global higher education community, responsible for ensuring that AIU's institutional quality is visible, accurately measured, and credibly communicated to every ranking body, benchmark framework, and peer institution that matters to AIU's reputation and competitive position.</p><br> <p><span>Scope of Work:</span></p><br>
<p>The Director of Global Excellence and Benchmarking is responsible for designing, implementing, and managing AIU's comprehensive strategy for international university rankings and institutional benchmarking. This is a hands-on, data-intensive, externally-facing role that requires deep technical knowledge of ranking methodologies, the analytical rigor to translate raw institutional data into ranking submissions, and the strategic vision to identify where AIU can achieve measurable improvement across ranking indicators.</p><br> <p>The role encompasses three interconnected domains:</p><br>
<ol>
<li>Rankings Strategy & Submission: Lead all data submissions to QS, THE, Webometrics, UI GreenMetric, and other ranking bodies, with full technical mastery of each agency's methodology, data definitions, and submission portals.</li>
<li>Institutional Benchmarking: Systematically benchmark AIU's performance against Kuwait and regional peer institutions, and global aspirational peers, producing actionable competitive intelligence for the President.</li>
<li>Reputation & Visibility: Build AIU's academic reputation through strategic visibility, Scopus profile management, Webometrics optimisation, academic survey response coordination, and employer survey engagement for ranking systems reputation scores.</li>
</ol> <p><span>Key Responsibilities:</span></p><br>
<p><span>Rankings Strategy and Data Submission</span></p><br>
<ul>
<li>Develop and maintain AIU's annual Rankings Action Plan, a structured, data-driven roadmap for improving position across all active and target ranking systems, updated each October for Board review</li>
<li>Manage all data submissions to QS World University Rankings, QS Stars, Times Higher Education (THE) World and Impact Rankings, Webometrics Ranking of World Universities, and UI GreenMetric, ensuring submissions are complete, accurate, and filed before agency deadlines</li>
<li>Maintain detailed, up-to-date knowledge of the methodology, data definitions, indicators, and weighting of every active ranking system in AIU's portfolio; monitor changes to methodology and adjust data strategy accordingly</li>
<li>Build and maintain the AIU Rankings Data Repository, the single authoritative source of record for all data submitted to external ranking agencies, maintained in a format that enables year-on-year comparison and audit</li>
<li>Coordinate with the Institutional Research Office, Registrar, Library, HR, and VP Academic Affairs to collect, verify, and validate all data elements required for ranking submissions</li>
<li>Ensure that all data submitted to ranking agencies is accurate, reproducible, and consistent with data published on AIU's public website, no figure may be submitted to a ranking body that cannot be independently verified</li>
</ul> <p><span>Institutional Benchmarking and Competitive Intelligence</span></p><br>
<ul>
<li>Design and implement an annual benchmarking programme comparing AIU's performance against defined peer groups across Kuwait, the GCC, and internationally, covering student outcomes, faculty productivity, research output, employability, and student-to-faculty ratios</li>
<li>Produce the Annual Benchmarking Report for the President, a structured, visual, decision-ready analysis showing AIU's relative position, trajectory, and priority improvement areas</li>
<li>Monitor peer institution rankings, accreditation status, programme offerings, and strategic developments, providing the President with quarterly competitive intelligence briefs</li>
<li>Identify the specific ranking indicators where AIU has the highest potential for near-term improvement and develop targeted action plans in coordination with the relevant VP or Dean</li>
<li>Represent AIU's position accurately in all external comparisons and marketing materials, ensuring no benchmarking claim is made without verified, methodologically sound data</li>
</ul> <p><span>Academic Reputation and Visibility</span></p><br>
<ul>
<li>Lead AIU's response to the QS and THE academic reputation surveys, coordinating with the President, VPAA, and Deans to identify and engage Kuwaiti, GCC, and international academics who are familiar with AIU's work</li>
<li>Lead AIU's response to the QS employer reputation survey, working with VP Engagement & External Relations and Career Services to engage Kuwait and GCC employers who hire AIU graduates</li>
<li>Manage and continuously improve AIU's Webometrics profile, overseeing institutional web presence, digital publication of research outputs, and online visibility of faculty and research activity</li>
<li>Work with the AVP Research & Innovation to ensure all AIU research publications are indexed in Scopus and Web of Science under the correct institutional affiliation, preventing data loss that would otherwise cost AIU citation metrics</li>
<li>Manage AIU's institutional profiles on all ranking agency platforms, QS Top Universities, THE World University Rankings, Scopus Institutions, Google Scholar, keeping information current and complete<br></li>
</ul> <p><span>Strategy Alignment and Internal Reporting</span></p><br>
<ul>
<li>Serve as the primary point of contact between AIU and all ranking agencies, maintaining professional relationships with QS, THE, and Webometrics account managers</li>
<li>Present the Annual Rankings Progress Report to the Board of Trustees alongside the RISE Strategy KPI review, demonstrating measurable movement on ranking indicators</li>
<li>Advise the President, VPAA, and Deans on the ranking implications of institutional decisions, including faculty hiring, research investment, program development, and student recruitment strategy</li>
<li>Coordinate with the Accreditation Liaison Officer to ensure that ranking data submissions are consistent with WSCUC self-study data, no gap or contradiction between accreditation and ranking evidence</li>
<li>Contribute to the Annual Institutional Effectiveness Report the rankings and benchmarking.</li>
<li>Train and brief faculty, administrators, and Deans on ranking methodologies, what each indicator measures, and what faculty behavior, particularly in research and publication directly affects AIU's ranking position</li>
</ul> <p><span>Reporting Departments (If Applicable)</span></p><br> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Terminal degree (PhD or equivalent doctorate) from an accredited institution, preferably in higher education management, educational measurement, data science, institutional research, information science, or a related field</li>
<li>Master's degree holders with exceptional and directly relevant ranking agency experience may be considered at the discretion of the President</li>
</ul>
<p><span>Experience</span></p><br>
<ul>
<li>Minimum five (5) years of progressive experience in higher education, with a demonstrable track record in institutional research, rankings management, or data analytics in a university context</li>
<li>Directly demonstrated experience submitting data to at least two of the following ranking agencies: QS World University Rankings, Times Higher Education Rankings, Webometrics, or UI GreenMetric, applications must specify which agencies and provide verifiable submission history</li>
<li>Experience in competitive benchmarking and peer analysis in an academic or strategic planning context</li>
<li>Experience working with senior academic leadership, President, Provost, or equivalent, and presenting data-driven findings to Board-level audiences</li>
</ul>
<p><span>Technical Knowledge</span></p><br>
<ul>
<li>Deep, current knowledge of QS, THE, Webometrics, and UI GreenMetric ranking methodologies, including indicator definitions, data sources, weighting systems, and common submission errors</li>
<li>Proficiency with bibliometric and citation databases: Scopus, Web of Science, and Google Scholar, ability to extract, verify, and analyse institutional publication and citation data</li>
<li>Strong data analytics capability, experience with Excel, Power BI, Tableau, or equivalent tools; ability to build ranking dashboards and data visualisations for executive audiences</li>
<li>Familiarity with Student Information Systems (SIS), LMS data extraction, and IPEDS-equivalent international data standards</li>
<li>Knowledge of WSCUC or equivalent regional accreditation standards and the relationship between accreditation evidence and ranking indicators is a significant advantage</li>
</ul> <p><span>Skills and Competencies</span></p><br>
<ul>
<li>Exceptional data integrity standards, this role requires someone who treats accuracy as non-negotiable: no figure submitted to a ranking body may be inaccurate, and no publicly stated benchmark may be unverified</li>
<li>Excellent written and oral communication in English, ability to translate complex methodological data into clear, compelling narratives for Board members with no prior knowledge of ranking systems</li>
<li>Strong project management capability, ability to manage multiple concurrent ranking submission timelines, each with fixed external deadlines</li>
<li>Cultural awareness and professional sophistication appropriate to representing AIU to international ranking agencies and academic communities</li>
<li>Arabic language proficiency is an advantage but is not required</li>
</ul>
<p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Prior experience in a GCC university in a rankings, institutional research, or strategic planning role, familiarity with Kuwait's higher education regulatory context is a significant advantage</li>
<li>Experience with QS Stars institutional rating system, which AIU is targeting in the near term</li>
<li>Experience developing an institutional rankings strategy from a baseline position, candidates who have built a rankings programme at a new or young institution are particularly sought</li>
<li>Published research or professional presentations on university rankings methodology, higher education data quality, or institutional benchmarking</li>
<li>Familiarity with Kuwait Vision 2035 and its implications for higher education quality and international competitiveness</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae (CV)</li>
<li>A cover letter (maximum 2 pages) explaining: (a) your experience submitting data to specific ranking agencies, name the agencies and describe your role; (b) a specific example of a benchmarking or ranking improvement you contributed to; and (c) why this role at AIU at this stage of its development is the right next step in your career</li>
<li>Contact details for three professional referees at least one of whom supervised your ranking or institutional research work</li>
</ul> <p>Applications are reviewed on a rolling basis until the position is filled. The University reserves the right to close the search at any time. Only shortlisted candidates will be contacted.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity,</p><br>
<p>and the advancement of Kuwait as a regional center of knowledge and innovation.</p><br> </div>