CS Cart Jobs in Kuwait
2330 Jobs Found
<h2 class="h5">Job description</h2>
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<p><b>Scope of work:</b></p><p>Technical Support Engineer is responsible for providing technical assistance, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems and end-user support.</p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Provide technical support and services for ID Card Printers.</li><li>Provide first and second-level technical support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain desktop computers, laptops, printers, scanners, and other IT peripherals.</li><li>Install, configure, and troubleshoot operating systems, applications, and business software.</li><li>Respond to user support requests via phone, email, ticketing systems, or in person within agreed service levels.</li><li>Diagnose and resolve hardware, software, network, and connectivity issues.</li><li>Configure and maintain user accounts, email accounts, and access permissions.</li><li>Monitor system performance and ensure the availability of IT infrastructure.</li><li>Perform preventive maintenance, system updates, and software patch installations.</li><li>Escalate complex technical issues to senior engineers or vendors when necessary.</li><li>Maintain accurate records of incidents, service requests, and resolutions in the helpdesk system.</li><li>Support LAN/WAN connectivity, Wi-Fi networks, VPN access, and basic network troubleshooting.</li><li>Assist in the deployment of new hardware, software, and IT infrastructure projects.</li><li>Ensure compliance with IT security policies, antivirus protection, and data backup procedures.</li><li>Provide user training and guidance on IT systems, software applications, and cybersecurity best practices.</li><li>Coordinate with vendors for equipment repairs, warranty claims, and technical support.</li><li>Prepare technical documentation, user manuals, and system configuration records.</li><li>Participate in disaster recovery and business continuity activities as required.</li><li>Perform any other IT support duties assigned by the IT Manager or management</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Education:</b></p><ul><li>Bachelor’s degree in IT/ Computer Science / Engineering </li></ul><p><br></p><p><b>Qualifications and Skills:</b></p><ul><li>Knowledge of Windows operating systems, Microsoft 365, Active Directory, networking, and troubleshooting hardware. </li><li>Familiarity with ticketing systems and remote support tools. </li><li>Strong analytical, problem-solving, and communication skills. </li><li>Ability to work independently and provide excellent customer service</li><li>Bachelor’s degree in IT/ Computer Science / Engineering </li><li>Must be a certified engineer from the submitted ID card printer manufacturer.</li><li>CCNP certificate.</li><li>Certified in servers' administration.</li></ul><p><br></p><p><b>Experience:</b></p><ul><li>3–5 years of experience in technical support or IT helpdesk operations. </li><li>Must have a minimum of 5 years' experience in ID card Printers Hardware & software Deployment & Maintenance.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p>IT Support Specialist (Female)</p><p>Job Summary</p><p><b>On Point Technology</b> is looking for a dedicated <b>Female IT Support Specialist</b> to join our team in Kuwait. The successful candidate will be responsible for providing technical support to employees and clients, troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth day-to-day operations.</p><p>Key Responsibilities</p><ul><li>Provide first-line technical support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain computers, laptops, printers, and other IT equipment.</li><li>Troubleshoot and resolve Windows OS, Microsoft Office, and application issues.</li><li>Monitor and maintain local network infrastructure and internet connectivity.</li><li>Set up user accounts, email accounts, and access permissions.</li><li>Perform routine system updates, backups, and preventive maintenance.</li><li>Document technical issues and maintain support records.</li><li>Coordinate with the development and technical teams when necessary.</li><li>Provide remote and on-site technical support when required.</li><li>Ensure IT assets are properly maintained and inventoried.</li></ul><p>Requirements</p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Minimum <b>2 years of experience</b> in IT Support or a similar role.</li><li>Strong knowledge of Windows operating systems and Microsoft Office.</li><li>Basic understanding of networking (LAN/WAN, Routers, Switches, Printers).</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Good command of Arabic and English.</li></ul><p>Candidate Criteria</p><ul><li><b>Gender:</b> Female.</li><li><b>Age:</b> 25–35 years.</li><li><b>Nationality:</b> Arab.</li><li><b>Location:</b> Currently residing in Kuwait with a valid transferable residency.</li><li>A valid Kuwait driving license is an advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Required Skills</p><ul><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of Windows operating systems and Microsoft Office 365.</li><li>Basic understanding of networking concepts (TCP/IP, LAN/WAN, Wi-Fi, Routers, Switches).</li><li>Experience with hardware installation, maintenance, and troubleshooting.</li><li>Familiarity with printers, scanners, and other office IT equipment.</li><li>Knowledge of user account management (Active Directory and Microsoft 365 is a plus).</li><li>Basic understanding of cybersecurity best practices and endpoint protection.</li><li>Ability to install, configure, and maintain software and operating systems.</li><li>Excellent communication and customer service skills.</li><li>Strong organizational and time management skills.</li><li>Ability to prioritize multiple support requests and work under pressure.</li><li>Ability to work independently and collaboratively within a team.</li><li>Good documentation and reporting skills.</li><li>Fluency in Arabic and a good command of English.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>Laserfiche Administration: Configure, maintain, and troubleshoot Laserfiche workflows, repositories, and integrations.</strong></p></li><li><p>System Support: Provide technical support for archive and correspondence applications, ensuring high availability and performance.</p></li><li><p>Database Management: Administer MS-SQL databases, including performance tuning, backup, and recovery.</p></li><li><p>Server & Storage Management: Oversee server infrastructure and storage systems, ensuring reliability, scalability, and security.</p></li><li><p>Incident Resolution: Diagnose and resolve application, server, and database issues in collaboration with vendors and internal teams.</p></li><li><p>Documentation: Maintain clear technical documentation, SOPs, and escalation procedures.</p></li><li><p>User Training: Support end-users with training, guidance, and troubleshooting assistance.</p></li><li><p>Compliance & Security: Ensure systems adhere to organizational policies, data protection standards, and IT governance frameworks.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, or related field.</p></li><li><p>Proven experience in Laserfiche system administration.</p></li><li><p>Strong knowledge of Microsoft OS environments (Windows Server, Active Directory).</p></li><li><p>Hands-on expertise with MS-SQL (queries, stored procedures, optimization).</p></li><li><p>Experience in server and storage administration (SAN/NAS, virtualization, backup solutions).</p></li><li><p>Familiarity with ITIL practices and enterprise support frameworks.</p></li><li><p>Excellent problem-solving, communication, and documentation skills.</p></li><li><p>Ability to work independently and collaboratively across ministries and vendors.</p></li></ul><p></p></section>
<p>The Manager, IT Services, provides strategic and operational leadership for IT services across Precision Drilling's Middle East operations, ensuring reliable technology infrastructure, cybersecurity, vendor management, and project delivery. This role partners closely with regional business leaders, vendors, and global IT teams to deliver technology solutions that support business performance and operational excellence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Information Technology, Computer Science, or related field (or equivalent experience)</li><li>3+ years of experience in IT infrastructure, operations, or technical support, including experience leading teams, vendors, projects, or cross-functional initiatives</li><li>Strong knowledge of Microsoft 365, networking, endpoint management, cybersecurity, identity and access management, and IT service management</li><li>Experience managing third-party vendors and telecommunications providers; exposure to SAP, ServiceNow, ITIL, or relevant technical certifications is an asset</li><li>Strong leadership, communication, problem-solving, and customer service skills with the ability to manage competing priorities and build relationships across technical and business teams</li></ul>
<p>At Precision Drilling, our mission is to deliver safe, sustainable, and high-performance drilling solutions that reduce risks and optimize resources for our customers across global markets. Driven by our Core Values, we empower our people, invest in cutting-edge technology, and foster lasting relationships built on integrity, collaboration, and an unwavering pursuit of excellence.</p><p>The Manager, IT Services, provides strategic and operational leadership for IT services across Precision Drilling s Middle East operations, ensuring reliable technology infrastructure, cybersecurity, vendor management, and project delivery. This role partners closely with regional business leaders, vendors, and global IT teams to deliver technology solutions that support business performance and operational excellence.</p><p><strong>CULTURE:</strong> Precision Drilling fosters a strong safety culture through our Human Organizational Performance (HOP) approach, focusing on learning, communication, and supporting our people. We invest in career growth through continuous training and development, encourage balance with competitive benefits and generous time off, and foster a team-oriented workplace grounded in integrity and trust. When you join Precision, you join a company that puts people first.</p><p><strong>DAY IN THE LIFE:</strong></p><ul><li>Serve as the primary IT contact for Middle East operations, ensuring timely resolution of incidents, service requests, and escalations</li><li>Manage regional IT infrastructure, networks, end-user technology, field systems, and connectivity to support reliable business operations</li><li>Implement and maintain cybersecurity standards, access controls, software licensing compliance, and IT governance requirements</li><li>Lead relationships with vendors, telecommunications providers, and service partners while overseeing IT assets, procurement, and lifecycle management</li><li>Partner with business leaders and global IT teams to deliver technology projects, infrastructure upgrades, budgeting initiatives, and continuous service improvements</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Information Technology, Computer Science, or related field (or equivalent experience)</li><li>3+ years of experience in IT infrastructure, operations, or technical support, including experience leading teams, vendors, projects, or cross-functional initiatives</li><li>Strong knowledge of Microsoft 365, networking, endpoint management, cybersecurity, identity and access management, and IT service management</li><li>Experience managing third-party vendors and telecommunications providers; exposure to SAP, ServiceNow, ITIL, or relevant technical certifications is an asset</li><li>Strong leadership, communication, problem-solving, and customer service skills with the ability to manage competing priorities and build relationships across technical and business teams</li></ul>
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<p>As a Technical Support Engineer for our Digital Solutions Platform, you will play a critical role in ensuring our clients receive top-notch support and solutions tailored to their needs. This position is not just about troubleshooting; it’s about building relationships and providing insights that help our clients maximize the value of our digital solutions. You will be part of a dynamic team where innovation meets customer service, and every day brings new challenges and opportunities to learn.</p><p>In this role, you will have the chance to engage with cutting-edge technologies and collaborate with cross-functional teams to deliver solutions that truly make a difference. We believe in investing in our employees’ growth; therefore, you will have access to continuous training and development opportunities. This is an exciting time to join our company as we expand our digital offerings, and your contributions will be pivotal in shaping the future of our services.</p><p>We foster a culture of teamwork, respect, and open communication, where every team member’s input is valued. You will be encouraged to share your ideas and be part of a collaborative environment that prioritizes innovation. As you grow in this role, you will have the opportunity to take on more significant responsibilities and advance your career within the organization, making this a perfect opportunity for those looking to build a long-term career in tech support.</p><p><b>Responsibilities:</b></p><ol><li>Provide exceptional technical support to clients, addressing inquiries and troubleshooting issues through various communication channels, ensuring a prompt and effective resolution.</li><li>Utilize diagnostic tools and software to analyze client problems and recommend solutions, enhancing the user experience and maintaining customer satisfaction.</li><li>Document and track all client interactions and technical issues in the support ticketing system, contributing to knowledge management and process improvement.</li><li>Collaborate with product development teams to relay customer feedback and suggest enhancements, ensuring our digital solutions remain competitive and user-friendly.</li><li>Conduct training sessions and workshops for clients on the use of our digital platforms, empowering them to utilize the tools effectively and independently.</li><li>Participate in the development of user manuals and documentation, ensuring that technical information is accessible and clear for end-users.</li><li>Monitor system performance and client usage metrics, proactively identifying potential issues and implementing solutions before they escalate.</li><li>Assist in the onboarding process for new clients, providing them with the necessary resources and support to ensure a smooth transition.</li><li>Stay updated with industry trends and emerging technologies, continuously enhancing your skills and knowledge to provide cutting-edge support.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Key Requirements:</b></p><ul><li>3–5 years of technical support experience for enterprise software or digital platforms.</li><li>Strong troubleshooting and problem-solving capabilities.</li><li>Experience supporting APIs, integrations, web applications, and cloud-based platforms is an advantage.</li><li>Good understanding of SQL, databases, and system configurations.</li><li>Excellent customer service and communication skills.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><p><strong>Responsibilities</strong></p><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants:</li><ul><li>valid U.S. passport.</li><li>valid International Driver s Permit (IDP) or Kuwait-issued driver's license.</li><li>valid U.S. driver s license.</li><li>medical qualifications, self-identify current visa sponsor & employer.</li><li>a copy of your Civil ID and/or work visa.</li></ul><li>You must be able to meet all health requirements.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li>IAT Level I Baseline:</li><ul><li>Cisco: CCNA: Certified Network Associate - Security.</li><li>Cisco: CCNP: Certified Network Professional - Security.</li><li>CompTIA: A+ ce.</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024).</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst.</li><li>CompTIA: Network+ ce.</li><li>CompTIA: Security+ ce.</li><li>CompTIA: SecurityX ce.</li><li>GIAC: GCED: Certified Enterprise Defender.</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler.</li><li>GIAC: GICSP: Industrial Cyber Security Professional.</li><li>GIAC: GSEC: Security Essentials.</li><li>ISACA: CISA: Certified Information Systems Auditor.</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional.</li><li>ISC2: SSCP: Systems Security Certified Practitioner.</li></ul><li>Computing Environment Certificates.</li><ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li><li>Microsoft: MD-100: Windows Client.</li><li>Microsoft: MTA: Microsoft Technology Associate.</li><li>Microsoft: MTA: Windows Server Administration Fundamentals.</li></ul></ul></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>About the Role</b> Al Mulla Exchange is seeking an experienced technology leader to head its Information Technology function and drive enterprise-wide digital transformation initiatives. The Head of Department IT will be responsible for defining and executing the organization's technology strategy, strengthening cybersecurity and operational resilience, modernizing technology platforms, and ensuring technology remains a strategic business enabler. The role will lead a multidisciplinary technology team of 60+ professionals across Kuwait, India, Egypt, and other locations. In addition, the incumbent will provide technology leadership and support across multiple subsidiaries and affiliated entities, driving standardization, innovation, and the alignment of technology initiatives with the broader strategic objectives of the Company.</p><p><b>Key Responsibilities</b></p><p><b>Technology Strategy & Leadership</b></p><ul><li>Develop and execute the organization's long-term technology vision and roadmap aligned with corporate strategy.</li><li>Advise executive leadership on technology investments, digital innovation, cybersecurity, and emerging industry trends.</li><li>Build technology capabilities that support future business growth, scalability, operational efficiency, and customer experience.</li><li>Drive continuous innovation through the adoption of AI, Machine Learning, Intelligent Automation, Cloud, APIs, Data Analytics, and emerging technologies.</li></ul><p><b>Digital Transformation</b></p><ul><li>Lead enterprise-wide digital transformation initiatives across customer channels, business operations, compliance, treasury, and support functions.</li><li>Drive modernization of enterprise applications and technology platforms.</li><li>Enhance customer experience across Branch, Mobile, Web, Kiosk, and digital ecosystems.</li><li>Champion agile delivery methodologies and continuous improvement.</li></ul><p><b>Technology Delivery</b></p><ul><li>Oversee the successful execution of strategic IT programs and enterprise projects.</li><li>Ensure timely delivery of high-quality technology solutions while maintaining operational stability.</li><li>Establish robust governance, architecture standards, and software development best practices.</li><li>Lead enterprise application development and system integration initiatives.</li></ul><p><b>IT Operations & Infrastructure</b></p><ul><li>Ensure high availability, scalability, security, and performance of enterprise infrastructure.</li><li>Lead infrastructure modernization, cloud adoption, disaster recovery, business continuity, and capacity planning.</li><li>Oversee IT Service Management (ITSM), helpdesk operations, asset management, and production support.</li></ul><p><b>Information Security & Risk</b></p><ul><li>Ensure compliance with regulatory requirements, cybersecurity standards, and internal governance policies.</li><li>Strengthen information security frameworks and operational resilience.</li><li>Collaborate with risk, compliance, audit, and business stakeholders to maintain secure technology environments.</li></ul><p><b>Enterprise Integrations</b></p><ul><li>Lead API strategy and integration with banks, payment gateways, remittance partners, fintech platforms, AML systems, and third-party providers.</li><li>Ensure secure, scalable, and high-performing integration architecture.</li></ul><p><b>People Leadership</b></p><ul><li>Inspire, mentor, and develop a high-performing technology organization.</li><li>Build future leadership capabilities and succession plans.</li><li>Foster a culture of innovation, accountability, collaboration, and continuous learning.</li><li>Identify talent gaps and lead recruitment of world-class technology professionals.</li></ul><p><b>Vendor & Financial Management</b></p><ul><li>Own the IT budget and technology investment strategy.</li><li>Build strategic partnerships with technology vendors and service providers.</li><li>Drive cost optimization while maintaining service excellence.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The ideal candidate is an accomplished technology executive with a strong record of leading enterprise technology organizations within the banking, financial services, payments, fintech, or remittance industry. You possess a strategic mindset, excellent business acumen, and the ability to translate technology into measurable business value. You thrive in complex, fast-paced environments and have successfully led large-scale digital transformation initiatives while managing geographically distributed teams.</p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Master's degree (MBA, MIS, or equivalent) is preferred.</li><li>15+ years of progressive IT leadership experience. Minimum 8 years in senior leadership roles managing enterprise technology functions.</li><li>Demonstrated experience within Banking, Financial Services, FinTech, Payments, or Remittance industries.</li><li>Proven success in leading enterprise-scale digital transformation initiatives.</li><li>Strong expertise in enterprise architecture, software engineering, cloud technologies, cybersecurity, API integration, IT governance, and infrastructure management.</li><li>Experience managing large, multicultural teams across multiple geographies.</li><li>Professional certifications such as PMP, TOGAF, ITIL, CISSP, AWS/Azure, or equivalent will be an advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><ol>
</ol>
<p>Key Responsibilities</p>
<p>1. IT Strategy, Governance and Presidential Advisory</p>
<ul>
<li>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</li>
<li>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026 2030 KPIs and the WSCUC accreditation evidence requirements</li>
<li>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration & Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</li>
<li>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</li>
<li>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</li>
<li>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</li>
</ul>
<p><br></p>
<p>Reporting Departments (If Applicable)</p>
<ul>
<li>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</li>
<li>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</li>
<li>Cybersecurity & Data Governance Lead: information security, data governance standards, and compliance</li>
</ul>
<p> <br> </p>
<p>Minimum Qualifications: </p>
<p>Education</p>
<ul>
<li>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</li>
<li>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</li>
</ul>
<p> <br> </p>
<p>Experience</p>
<ul>
<li>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</li>
<li>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</li>
<li>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</li>
<li>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</li>
<li>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</li>
<li>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</li>
</ul>
<p> <br> </p>
<p>Technical Knowledge</p>
<ul>
<li>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</li>
<li>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</li>
<li>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</li>
<li>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</li>
<li>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</li>
<li>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</li>
</ul>
<p> <br> </p>
<p>Leadership and Interpersonal Competencies</p>
<ul>
<li>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</li>
<li>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</li>
<li>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</li>
<li>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</li>
</ul>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><span><span><span></span></span></span></span></span><p><span><span><span><span><span><span>Computer Science Teacher - Aug 2026 start<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>An educational company with American and British school in Kuwait, we are seeking Computer Science Teachers with. Experience teaching in a UK / USA curriculum School in the host country is essential. You must hold a European Union, North American, Australasian, or South African passport.<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>Interviews to be held over SKYPE, please contact us for a more detailed job description</span></span><br></span></span></span></span></p><br><br><span>Requirements<span><span><span><span><span><span>· Bachelor's degree in education for Primary teacher positions and A Bachelor's degree in a relevant subject for Secondary position<br></span></span><br></span></span></span></span></span><p><span><span><span><span><span><span>· Prefer teaching qualification<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· At least 6 months experience in a school classroom </span></span><br></span></span></span></span></p><br><br><br><span>Benefits<span><span><span><span></span></span></span></span></span><p><span><span><span><span><span><span>· Salary up to 38000 GBP tax free<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Furnished apartment / or allowance<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Private health insurance<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Annual return flight ticket<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· End of service indemnity<br></span></span></span></span></span></span></p><br><span><span>Atlas Teachers will allocate your own experienced consultant who will provide full support, advice and guidance through the selection and recruitment process. Please forward your CV or call for more information about these great opportunities</span></span><br><br><br><br> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>The mission</strong></p>
<p>You are the digital heartbeat of Mama — ensuring our technology runs smoothly, our teams stay connected, and our guests enjoy a seamless experience powered by reliable systems.</p>
<p>As our IT Coordinator, you’ll play a key role in supporting the technology operations of Mama Shelter Cape Town during its pre-opening journey and beyond. Working closely with the IT team, hotel departments, and Ennismore support functions, you’ll help establish, maintain, and optimise the systems that keep Mama running.</p>
<p>Here’s what you’ll be responsible for:</p>
<ul>
<li><strong>Technology support champion</strong> – Provide day-to-day IT support to hotel colleagues, troubleshooting hardware, software, network, and system-related issues to ensure smooth operations.</li>
<li><strong>Systems guardian</strong> – Support the setup, maintenance, and effective use of hotel technology systems, ensuring reliability and alignment with Mama and Ennismore standards.</li>
<li><strong>Pre-opening IT support</strong> – Assist with IT setup, system installations, user access, hardware deployment, and technology readiness ahead of Mama Shelter Cape Town’s opening.</li>
<li><strong>User experience partner</strong> – Support colleagues across all departments by providing timely solutions, guidance, and training on IT systems and tools.</li>
<li><strong>Cybersecurity advocate</strong> – Follow and promote IT security standards, data protection practices, access controls, and company policies to safeguard hotel information.</li>
<li><strong>Hardware and asset controller</strong> – Maintain accurate records of IT equipment, support inventory management, and ensure all technology assets are properly maintained.</li>
<li><strong>Vendor and support coordination</strong> – Coordinate with external IT providers and vendors to resolve issues and ensure effective delivery of technology services.</li>
<li><strong>Systems and application support</strong> – Support key hospitality systems including PMS, POS, network platforms, and business applications to ensure operational continuity.</li>
<li><strong>Team player with curiosity</strong> – Bring a proactive mindset, problem-solving approach, and passion for technology to support Mama’s vibrant and fast-paced environment.</li>
</ul>
<p>At Mama Shelter Cape Town, technology is at the heart of creating effortless experiences — and you’ll help ensure Mama’s teams stay connected, supported, and ready to deliver unforgettable moments.</p>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li>
<li>Previous experience in IT support, help desk, system administration, or a similar role.</li>
<li>Experience within a hotel, resort, or hospitality environment is advantageous.</li>
<li>Knowledge of computer hardware, software, networking, and troubleshooting techniques.</li>
<li>Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure.</li>
<li>Experience with hospitality systems and applications is preferred.</li>
<li>Proficiency in Microsoft Office applications and IT support tools.</li>
<li>Strong technical troubleshooting and problem-solving skills.</li>
<li>Excellent communication and customer service abilities.</li>
<li>Strong organisational skills with attention to detail.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
<li>Commitment to maintaining data security, confidentiality, and operational reliability.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity and inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>THE MISSION You are the digital heartbeat of Mama ensuring our technology runs smoothly, our teams stay connected, and our guests enjoy a seamless experience powered by reliable systems. As our IT Coordinator , you ll play a key role in supporting the technology operations of Mama Shelter Cape Town during its pre-opening journey and beyond. Working closely with the IT team, hotel departments, and Ennismore support functions, you ll help establish, maintain, and optimise the systems that keep Mama running. Here s what you ll be responsible for:</p><p><strong>Technology Support Champion</strong> Provide day-to-day IT support to hotel colleagues, troubleshooting hardware, software, network, and system-related issues to ensure smooth operations.</p><p><strong>Systems Guardian</strong> Support the setup, maintenance, and effective use of hotel technology systems, ensuring reliability and alignment with Mama and Ennismore standards.</p><p><strong>Pre-Opening IT Support</strong> Assist with IT setup, system installations, user access, hardware deployment, and technology readiness ahead of Mama Shelter Cape Town s opening.</p><p><strong>User Experience Partner</strong> Support colleagues across all departments by providing timely solutions, guidance, and training on IT systems and tools.</p><p><strong>Cybersecurity Advocate</strong> Follow and promote IT security standards, data protection practices, access controls, and company policies to safeguard hotel information.</p><p><strong>Hardware & Asset Controller</strong> Maintain accurate records of IT equipment, support inventory management, and ensure all technology assets are properly maintained.</p><p><strong>Vendor & Support Coordination</strong> Coordinate with external IT providers and vendors to resolve issues and ensure effective delivery of technology services.</p><p><strong>Systems & Application Support</strong> Support key hospitality systems including PMS, POS, network platforms, and business applications to ensure operational continuity.</p><p><strong>Team Player with Curiosity</strong> Bring a proactive mindset, problem-solving approach, and passion for technology to support Mama s vibrant and fast-paced environment. At Mama Shelter Cape Town, technology is at the heart of creating effortless experiences and you ll help ensure Mama s teams stay connected, supported, and ready to deliver unforgettable moments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</p><p>Previous experience in IT Support, Help Desk, System Administration, or a similar role.</p><p>Experience within a hotel, resort, or hospitality environment is advantageous.</p><p>Knowledge of computer hardware, software, networking, and troubleshooting techniques.</p><p>Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure.</p><p>Experience with hospitality systems and applications is preferred.</p><p>Proficiency in Microsoft Office applications and IT support tools.</p><p>Strong technical troubleshooting and problem-solving skills.</p><p>Excellent communication and customer service abilities.</p><p>Strong organisational skills with attention to detail.</p><p>Ability to manage multiple priorities in a fast-paced environment.</p><p>Commitment to maintaining data security, confidentiality, and operational reliability.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: Chief Information Officer (CIO)</span></p><br>
<p><span><span>Classification:</span> Senior Leadership </span><br><span><span>Reports To:</span> President </span><br><span>About The American International University</span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br>
<p><span>AIU is in active execution of its RISE Strategy 2026–2030, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Technology is not peripheral to this strategy; it is foundational to it. The CIO is a key member of the Senior Leadership Team, responsible for ensuring that AIU's digital infrastructure, enterprise platforms, and data ecosystem are built for the institutional ambitions of 2030, not the operational needs of 2019.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span><br></p><br>
<p><span>Department Profile</span></p><br>
<p><span>The CIO oversees two integrated functions that together constitute AIU's technology enterprise: the established Information Technology division, led by the Executive Director of IT, and the newly created Digital Transformation Office, which sits directly under the CIO's strategic leadership. Together, these functions manage all enterprise platforms, cybersecurity and data governance, academic technology, digital student services, and the AI-enabled tools that support administrative decision-making.</span></p><br> <p><span>Scope of Work</span></p><br>
<p><span>The Chief Information Officer serves as AIU's most senior technology executive and a strategic thought partner to the President. The role bridges two realities: managing a live and growing enterprise technology environment reliably and efficiently today, while building the digital infrastructure that will sustain a WASC-accredited, research-active, rankings-visible university by 2030. The CIO is accountable for both.</span></p><br> <p><span>The scope of work spans five interconnected domains:</span></p><br>
<ol>
<li><span>IT Strategy & Governance: Define and execute the multi-year IT strategic plan aligned with the RISE Strategy. Own IT governance, policy, and investment decisions across the entire technology portfolio.</span></li>
<li><span>Campus Digital Transformation: Lead the systematic replacement of manual, SharePoint, and Excel-based processes with integrated, automated, data-driven systems across administration, academics, research, and student services.</span></li>
<li><span>Enterprise Platform Management: Oversee the optimization, integration, and lifecycle management of all enterprise platforms: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau and lead evaluation of next-generation systems.</span></li>
<li><span>AI & Data Intelligence: Champion the institutional adoption of AI tools and data analytics to enhance administration efficiency, student success, research support, and decision-making at every level of the University.</span></li>
<li><span>Cybersecurity & Data Governance: Ensure AIU's data is secure, accurate, accessible, and compliant providing the data infrastructure that WASC accreditation, institutional research, and Board reporting require.</span></li>
</ol>
<p><span>Key Responsibilities</span></p><br>
<p><span>1. IT Strategy, Governance and Presidential Advisory</span></p><br>
<ul>
<li><span>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</span></li>
<li><span>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026–2030 KPIs and the WSCUC accreditation evidence requirements</span></li>
<li><span>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration & Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</span></li>
<li><span>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</span></li>
<li><span>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</span></li>
<li><span>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</span></li>
</ul>
<p><span>2. Campus Digital Transformation</span></p><br>
<ul>
<li><span>Conduct a comprehensive Digital Readiness Audit in the first 90 days mapping every major administrative and academic workflow against its current technology support level. identifying all critical processes still running on low level manual folders, email chains, or papers.</span></li>
<li><span>Develop and execute a phased Digital Transformation Roadmap that systematically replaces manual and disconnected processes with integrated, automated, role-appropriate digital workflows prioritized by institutional impact and WSCUC accreditation urgency</span></li>
<li><span>Lead the digitalization of Student Journey processes from application and admission through advising, registration, assessment, career services, and alumni engagement ensuring every student interaction is trackable, data-rich, and continuously improvable</span></li>
<li><span>Drive the digitalization of Faculty and Research workflows including research output tracking, grant management, assessment data collection, course file management, and faculty performance documentation</span></li>
<li><span>Ensure all digital transformation initiatives are adopted effectively change management, training, and user support are as important as the technology itself; a system that faculty and staff do not use has delivered zero value</span></li>
<li><span>Coordinate with the Director of Global Excellence and Benchmarking to ensure that institutional data required for QS, THE, and Webometrics submissions is generated automatically by integrated systems rather than assembled manually each year</span></li>
</ul>
<p><span>3. Enterprise Platform Optimization and Integration</span></p><br>
<ul>
<li><span>Maximize the institutional value of AIU's existing enterprise platform investments: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau.</span></li>
<li><span>Design and implement a unified integration architecture so that data flows seamlessly and automatically between systems eliminating manual data re-entry, reducing data errors, and creating the single source of truth the institutional research function requires</span></li>
<li><span>Evaluate, recommend, and lead the procurement of any new enterprise platforms required by the RISE Strategy including student success platforms, research management systems, data warehouse solutions, and AI tooling</span></li>
<li><span>Ensure that all platform implementations are executed to full functional scope with proper data governance, user training, and long-term support plans partial implementations that leave core functionality unused are not acceptable outcomes</span></li>
<li><span>Lead the migration of institutional data from SharePoint folders and Excel workbooks into appropriate managed systems with documented data governance, access controls, version management, and audit trails</span></li>
</ul>
<p><span>4. Artificial Intelligence and Data Intelligence</span></p><br>
<ul>
<li><span>Develop and implement AIU's Artificial Intelligence Strategy a practical, phased plan for deploying AI tools across administration, academic operations, student services, and research support that delivers measurable efficiency gains and quality improvements</span></li>
<li><span>Lead the deployment of AI-enhanced analytics and reporting so that the President, VPAA, Deans, and Department Chairs have real-time, dashboard-based visibility into the institutional metrics that matter enrollment trends, retention signals, research output, financial position without waiting for manual report compilation</span></li>
<li><span>Implement AI-powered student success tools early alert systems, predictive retention models, personalized advising recommendations that enable the institution to intervene proactively with at-risk students rather than reactively after they withdraw</span></li>
<li><span>Develop and enforce an institutional AI Acceptable Use Policy covering responsible use of generative AI in instruction, assessment, research, and administration balancing innovation with academic integrity and data privacy</span></li>
<li><span>Stay at the forefront of AI developments in higher education and advise the President and academic leadership on which emerging tools are ready for institutional adoption, which require further evaluation, and which present risks that outweigh their benefits</span></li>
<li><span>Build internal AI capability ensuring that faculty, administrators, and student-facing staff are trained to use AI tools appropriately and that AIU does not become dependent on vendors for capability that should be developed in-house</span></li>
</ul>
<p><span>5. Cybersecurity, Data Governance and WASC Compliance</span></p><br>
<ol>
<li><span>Establish and maintain a risk-based information security program aligned with ISO/IEC 27001 and NIST frameworks appropriate to AIU's scale, risk profile, and budget protecting student, faculty, staff, and institutional data</span></li>
<li><span>Develop and enforce data governance standards across all institutional systems defining data ownership, data quality standards, access controls, retention schedules, and the single-source-of-truth principles that eliminate contradictory data across departments</span></li>
<li><span>Ensure that the data infrastructure required for WSCUC accreditation is reliable, reproducible, and audit-ready no accreditation submission may be built on data that cannot be independently verified from a managed system</span></li>
<li><span>Implement and maintain business continuity and disaster recovery plans for all mission-critical systems ensuring AIU can maintain academic and administrative operations through system failures, cybersecurity incidents, or other disruptions</span></li>
<li><span>Ensure compliance with Kuwait data protection requirements and any applicable international standards including student record privacy, financial data security, and research data management</span></li>
<li><span>Oversee AIU's cybersecurity incident response capability ensuring that the institution can detect, contain, and recover from security incidents rapidly and with minimal impact to operations</span></li>
</ol>
<p><span>6. Leadership, Team Development and Vendor Management</span></p><br>
<ul>
<li><span>Provide strategic leadership and executive oversight to the Executive Director of Information Technology and the Digital Transformation Office setting clear direction, performance expectations, and development pathways for the technology team</span></li>
<li><span>Build and maintain a high-performing technology organization recruiting, developing, and retaining talented technology professionals in a competitive Kuwait market, and creating a culture of service excellence, continuous improvement, and innovation</span></li>
<li><span>Manage all technology vendor relationships at the executive level ensuring that strategic partners are held to their contractual commitments, that technology contracts are reviewed and optimized regularly, and that AIU's vendor ecosystem remains coherent and manageable</span></li>
<li><span>Represent AIU in relevant higher education technology networks, conferences, and professional forums maintaining awareness of best practice and building relationships that can benefit the institution</span></li>
</ul> <p><span>Reporting Departments (If Applicable)</span></p><br>
<ul>
<li><span>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</span></li>
<li><span>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</span></li>
<li><span>Cybersecurity & Data Governance Lead: information security, data governance standards, and compliance</span></li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li><span>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</span></li>
<li><span>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</span></li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li><span>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</span></li>
<li><span>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</span></li>
<li><span>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</span></li>
<li><span>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</span></li>
<li><span>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</span></li>
<li><span>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</span></li>
</ul> <p><span>Technical Knowledge</span></p><br>
<ul>
<li><span>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</span></li>
<li><span>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</span></li>
<li><span>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</span></li>
<li><span>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</span></li>
<li><span>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</span></li>
<li><span>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</span></li>
</ul> <p><span>Leadership and Interpersonal Competencies</span></p><br>
<ul>
<li><span>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</span></li>
<li><span>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</span></li>
<li><span>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</span></li>
<li><span>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</span></li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li><span>Prior CIO or Deputy CIO experience at a GCC university, with working knowledge of Kuwait's higher education regulatory environment and PUC data requirements</span></li>
<li><span>Experience with Ellucian Banner Cloud migration, AIU's Banner environment </span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><span><span><span></span></span></span></span></span><p><span><span><span><span><span><span>Computer Science Teacher - Aug 2026 start<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>An educational company with American and British school in Kuwait, we are seeking Computer Science Teachers with. Experience teaching in a UK / USA curriculum School in the host country is essential. You must hold a European Union, North American, Australasian, or South African passport.<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>Interviews to be held over SKYPE, please contact us for a more detailed job description</span></span><br></span></span></span></span></p><br><br><span>Requirements<span><span><span><span><span><span>· Bachelor's degree in education for Primary teacher positions and A Bachelor's degree in a relevant subject for Secondary position<br></span></span><br></span></span></span></span></span><p><span><span><span><span><span><span>· Prefer teaching qualification<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· At least 6 months experience in a school classroom </span></span><br></span></span></span></span></p><br><br><br><span>Benefits<span><span><span><span></span></span></span></span></span><p><span><span><span><span><span><span>· Salary up to 38000 GBP tax free<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Furnished apartment / or allowance<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Private health insurance<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· Annual return flight ticket<br></span></span></span></span></span></span></p><br><p><span><span><span><span><span><span>· End of service indemnity<br></span></span></span></span></span></span></p><br><span><span>Atlas Teachers will allocate your own experienced consultant who will provide full support, advice and guidance through the selection and recruitment process. Please forward your CV or call for more information about these great opportunities</span></span><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Teach undergraduate courses. Supervise and mentor students. Participate in departmental committees and various college activities Develop an independent research program that attracts external funding and leads to publication. Provide service to the department, college and the community.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> Must hold a bachelor s degree and a PhD, both specifically in (Computer Science/ Cybersecurity /Computer Engineering /Software Engineering)</p><p>Format: All degrees must be from accredited universities and obtained through traditional, on-campus, residential formats.</p><p><strong>Research:</strong> Must have a strong record of publications in reputable international journals</p><p><strong>Teaching:</strong> Must have distinguished teaching experience at the undergraduate level.</p><p>Note: Research papers must be published in referred international journals and cannot be extracted from the applicant's own MS or PhD thesis. Papers from predatory journals are strictly rejected.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Teach undergraduate courses. Supervise and mentor students. Participate in departmental committees and various college activities Develop an independent research program that attracts external funding and leads to publication. Provide service to the department, college and the community.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Must hold a bachelor s degree and a PhD, both specifically in (Computer Science/ Cybersecurity /Computer Engineering /Software Engineering) Format: All degrees must be from accredited universities and obtained through traditional, on-campus, residential formats. Research: Must have a strong record of publications in reputable international journals Teaching: Must have distinguished teaching experience at the undergraduate level. Note: Research papers must be published in referred international journals and cannot be extracted from the applicant's own MS or PhD thesis. Papers from predatory journals are strictly rejected.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The IT Manager owns the Group IT strategy and the Odoo ERP deployment programme — the single most important enabler of the Group's operational transformation. The role governs the Odoo platform across all Group entities and modules (Finance, Manufacturing, Maintenance, Field Service, CRM, Quality, Purchase, Inventory), manages IT infrastructure and cybersecurity, and acts as technology business partner to every functional department.</p><p><br></p><p>• <b>Odoo deployment leadership: </b>lead the phased rollout of Finance, Manufacturing, Maintenance, Field Service, CRM, Quality, Purchase and Inventory modules across all Group entities.</p><p>• <b>IT architecture: </b>define and maintain the Group's servers, network, VPN, backup and security architecture.</p><p>• <b>Access & data governance: </b>manage user access rights and data governance across Odoo and all Group systems.</p><p>• <b>IT support: </b>provide support to all Group users, with a target resolution time under 4 hours for critical issues.</p><p>• <b>Vendor management: </b>manage external IT vendors — the Odoo implementation partner, hardware suppliers, ISP.</p><p>• <b>Cybersecurity: </b>own access control, patch management and incident-response governance, targeting zero critical cybersecurity incidents.</p><p>• <b>Functional requirements coordination: </b>work with each Department Head to translate operational requirements into Odoo module configuration, coordinating directly with the Factory Manager, Installation Manager, Maintenance Manager, CFO, CPO and Quality Manager.</p><p>• <b>User training: </b>train key users ahead of each Odoo deployment wave to drive adoption.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Degree in Computer Science, Information Systems, or equivalent</p><p>• 8+ years in IT management with hands-on ERP deployment experience</p><p>• Odoo technical or functional expertise strongly preferred</p><p>• Experience in multi-entity, multi-site environments</p><p>• Cybersecurity certification an advantage (CISSP, CompTIA Security+)</p><p>• Strong English required; Arabic an advantage</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>IT Support Officer</p><p><b>Location:</b> Dajeej, Kuwait</p><p><br></p><p>Job Summary</p><p>We are seeking a dedicated and proactive IT Support Officer to join our team. The successful candidate will be responsible for supporting the organization's daily IT operations, including CCTV systems, network infrastructure, computers, printers, and user support. The ideal candidate should be technically skilled, eager to learn, and capable of handling multiple IT tasks in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Monitor, operate, and troubleshoot CCTV surveillance systems.</li><li>Install, configure, and maintain IP and analog CCTV cameras.</li><li>Perform network cable installation, termination, and testing.</li><li>Configure and troubleshoot routers, switches, wireless access points, and network devices.</li><li>Install, configure, and maintain Windows operating systems.</li><li>Install, upgrade, and troubleshoot computer hardware and software.</li><li>Install, configure, and maintain printers, scanners, and other office equipment.</li><li>Create and manage user accounts, email accounts, and shared folders.</li><li>Configure network printers and file sharing.</li><li>Perform routine preventive maintenance on IT equipment.</li><li>Respond to user support requests and resolve technical issues promptly.</li><li>Maintain inventory records of IT equipment and accessories.</li><li>Coordinate with third-party vendors for IT-related services when required.</li><li>Assist in IT documentation, backups, and system maintenance.</li><li>Ensure all IT equipment is functioning efficiently and report any major issues to the IT Manager.</li><li>Support the installation of new IT equipment and office setups.</li></ul><p><br></p><p>Requirements</p><p><br></p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>1-3 years of experience in IT support or a similar role.</li><li>Good knowledge of Windows 10/11 installation, configuration, and troubleshooting.</li><li>Basic understanding of TCP/IP, LAN/WAN, DNS, DHCP, VPN, and network troubleshooting.</li><li>Experience with IP CCTV systems and DVR/NVR configuration.</li><li>Knowledge of structured cabling and network rack organization.</li><li>Experience installing and troubleshooting printers and multifunction devices.</li><li>Familiarity with Microsoft Office 365 and Outlook.</li><li>Basic knowledge of Active Directory and user account management.</li><li>Experience with antivirus software, system updates, and endpoint security.</li><li>Ability to diagnose hardware faults and replace computer components.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Willingness to work flexible hours when required.</li><li>Valid Kuwait driving license will be an added advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Strong troubleshooting and analytical thinking skills.</p><p>Hands-on experience with CCTV, networking, and end-user support.</p><p>Good understanding of IT hardware, peripherals, and office equipment.</p><p>Ability to prioritize tasks and manage multiple support requests efficiently.</p><p>Strong attention to detail and commitment to maintaining accurate records.</p><p>Good customer service skills with a professional and helpful attitude.</p><p>Ability to communicate technical issues clearly to non-technical users.</p><p>Basic knowledge of server support and backup procedures.</p><p>Familiarity with Microsoft Windows Server environments is an advantage.</p><p>Experience with remote support tools and ticketing systems is a plus.</p><p>Ability to work under pressure and respond quickly to urgent issues.</p><p>Willingness to learn new technologies and adapt to changing IT needs.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Scope of Job:</b></p><p>The Information Technology Specialist is responsible for maintaining, supporting, and improving the organization's IT infrastructure, systems, and services to ensure reliable and secure operations.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Install, configure, and maintain hardware and software systems. </li><li>Monitor and manage servers, networks, and cloud environments. </li><li>Troubleshoot and resolve technical issues. </li><li>Provide user support and technical assistance. </li><li>Implement and maintain cybersecurity controls. </li><li>Perform system upgrades, patches, and backups. </li><li>Maintain technical documentation and procedures. </li><li>Coordinate with vendors and service providers.</li><li>Ensure compliance with IT policies and standards.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Minimum 5–8 years of hands-on IT experience. </li><li>Experience in system administration, networking, technical support, cybersecurity, or cloud technologies. </li><li>Oil and Gas experience.</li><li>Kuwait based /transferable visa</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop and maintain relationships and partnerships with customers, peers, business partners and direct reports. Responsible for site/entity compliance with local laws, Boeing policies and procedures, develops and manages the operating budget. Performs operations management and compliance, Business Support services and traveler assistance for multiple delegated business activities such as Enterprise Services, Site Services, Finance & Business, Security & Fire Protection and Supplier Management. Implements HR processes for international local hire employees (i.e. onboarding, leave services and employment termination) and provides guidance and assistance for international assignee with routine issues or concerns. Performs facility operations and assists with non-real-property planning and project administration, and facilities provisioning. Coordinates office and property accounting, invoicing, cost analysis, tax or other business objectives through collecting, processing and distributing cost or financial data. Implements organization policies, programs, processes and procedures for the purpose of safeguarding people, property, information and the environment while ensuring compliance with applicable government and company security and fire regulations (e.g., business preparedness, country evacuation planning and crisis management, secure badge renewals). Supports procurement agent at local site in negotiating vendor costs and in coordinating and organizing activities.</p><p>The successful candidate will perform the following duties:</p><ul><li>Create quarterly, monthly and annual reports and presentations to include PMR, CDRL, KPI and other site reports</li><li>Staffing report updates</li><li>Create visit requests, base pass requests, car pass requests, exit letters, salary certificate</li><li>Create interview booklets, interview panels, schedule interview appointments</li><li>Update organizational charts, organize onboard training, support employees exit procedures</li><li>Assist all new hires with expense reports and on boarding</li><li>Provide Business Support by becoming a CRI focal, monitor CRI projects, participate in Lean Ambassador, Support on BPSM s and become a qualified Lean Ambassador</li><li>Support in all aspects of contract preparations</li><li>Control Account Management (CAM) Assistant and attend all CAM meetings and finance reviews</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Basic Qualifications (Required Skills/Experience)</strong></p><ul><li>High School Diploma or GED</li><li>1+ Year experience in a business support services-based role</li><li>Effective influencing skills working with managers and supervisors.</li><li>Demonstrable experience in effective verbal and written communications</li><li>Communicates confidently and persuasively with a clear sense of audience and appropriate tone.</li><li>Demonstrates logical thought processes in communications.</li><li>Articulates complex issues in a concise and readily understood manner.</li><li>This position requires the ability to work independently under time constraints and stress, in a demanding, on call, around the clock operational environment.</li></ul><p><strong>Preferred Qualifications (Desired Skills/Experience)</strong></p><ul><li>Ability to adapt to non-English speaking cultural environment, work independently with minimal supervision and be flexible in terms of working hours and shifts.</li><li>Experience supporting C-17 Globemaster III program and Foreign Military Sales (FMS) in a multi-national environment is a plus.</li><li>Strong customer focus (both external and internal).</li><li>Ability to work on multiple tasks when under pressure</li></ul><p><strong>Typical Education & Experience</strong></p><ul><li>Bachelor's degree and typically more than 5 years' relevant work experience</li></ul><p></p></section>