UI developer Jobs
915 Jobs Found
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<p> • System Support: Provide technical support for archive and correspondence applications, ensuring high availability and performance.</p><p>• Laserfiche Administration: Configure, maintain, and troubleshoot Laserfiche workflows, repositories, and integrations.</p><p>• Database Management: Administer MS-SQL databases, including performance tuning, backup, and recovery.</p><p>• Server & Storage Management: Oversee server infrastructure and storage systems, ensuring reliability, scalability, and security.</p><p>• Incident Resolution: Diagnose and resolve application, server, and database issues in collaboration with vendors and internal teams.</p><p>• Documentation: Maintain clear technical documentation, SOPs, and escalation procedures.</p><p>• User Training: Support end-users with training, guidance, and troubleshooting assistance.</p><p>• Compliance & Security: Ensure systems adhere to organizational policies, data protection standards, and IT governance frameworks.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>. Bachelor’s degree in Computer Science, Information Technology, or related field.</p><p>• Proven experience in Laserfiche system administration.</p><p>• Strong knowledge of Microsoft OS environments (Windows Server, Active Directory).</p><p>• Hands-on expertise with MS-SQL (queries, stored procedures, optimization).</p><p>• Experience in server and storage administration (SAN/NAS, virtualization, backup solutions).</p><p>• Familiarity with ITIL practices and enterprise support frameworks.</p><p>• Excellent problem-solving, communication, and documentation skills.</p><p>• Ability to work independently and collaboratively across ministries and vendors.</p><p> </p><p> </p><p>Preferred Skills</p><p> </p><p>• Experience with digital transformation projects in government or enterprise settings.</p><p>• Knowledge of workflow automation and OCR integration.</p><p>• Bilingual communication (Arabic & English) for technical and executive reporting.</p></div>
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<span>Job Summary <br></span><p>Generalist remit as directed by the HR Manager; to include Performance Management, Talent Management, Training, Payroll, Recruitment, Engagement etc. activities and supporting ad-hoc HR Projects as required.</p><br>
<br><br>Job Responsibilities <br><p>• Provide front-line consultation for employees and managers on a wide range of Human Resources functions including government and corporate policies and practices related to employment, performance management, compensation and benefits, and recruitment. <br>• Responsible for end-to-end Recruitment process.<br>• Coordinate work flow and procedures between Human Resources, Payroll, Compensation & Benefits and Government Services teams.<br>• Deliver induction program for all new joiners.<br>• Responsible for administering the probationary and performance review processes.<br>• Work with line managers to create improvement plans for employees<br>• Working with Talent Development Team on planning and roll-out of annual performance appraisal. Follow up with business and ensure response in a timely manner with quality. <br>• Assist with HR transactions including compensation changes, status change request forms, and handling employee transfers and exits.<br>• Provide day to day performance management guidance to all levels of Company management (coaching, counseling, disciplinary actions). Includes creating performance documentation. Provide on employee relations matters including support for managers with respect to performance management, facilitation of issues resolution.<br>• Conduct internal investigations in response to employee relations issues and render a recommendation that takes both business needs and the employee experience into account.<br>• Conducts Exit interviews, analyze the turnover, and recommend retention strategy<br>• Prepares reports by collecting, analyzing, and summarizing data and trends.<br>• Protects organization's value by keeping information confidential.<br>• Take responsibility for ad hoc HR projects as and when required.<br>• Co-ordinate training activities (in line with management feedback after 1-on-1 with employees during appraisal).<br>• Uphold and drive HR best practice at all times.<br> </p><br><br><br>Candidate Requirements <br><p>Skills, Knowledge & Experience Required<br>
Communication<br>
• Uses facts constructively to persuade;<br>
• Uses logical persuasion in discussions and presentations;<br>
• Emphasises positive messages and benefits which will appeal to the audience;<br>
• Chooses and uses the most effective arguments rather than simply the most obvious; <br>
• Focuses on the key benefits to get the message across.</p><br>
<p>Teamwork & Co-operation <br>
• Contributes to effective teamwork;<br>
• Works with others to solve problems regardless of functional boundaries;<br>
• Understands what colleagues need to know and keeps them informed;<br>
• Takes time to develop teamwork relationships;<br>
• Offers assistance to others where appropriate;<br>
• Recognizes strengths and weaknesses of team members and plays to strengths.</p><br>
<p>Planning & Organisation<br>
• Monitors, assess and adjusts plans;<br>
• Continually reviews planning process and identifies potential areas for improvement;<br>
• Adapts plans effectively to meet any changes to circumstances;<br>
• Establishes key milestones so as to monitor the plan’s effectiveness;<br>
• Prioritizes a range of complex demands against a broad framework.</p><br>
<p>Information Seeking<br>
• Uses processes and procedures to get information;<br>
• Sets up frameworks and systems to ensure that the correct information is sought;<br>
• Challenges and questions information rather than just take it at face value;<br>
Has a wide range of key contacts both inside and outside of the Company and systematically “taps” them</p><br>
<p><br>
Relevant Education, Knowledge & Experience:<br>
• Must have excellent project & process management skills;<br>
• Confidence to make decisions;<br>
• Self starter with a strong motivational drive;<br>
• Able to negotiate & influence at all level;<br>
• Must be fluent in English and have excellent written and oral communication skills;<br>
• Must be compute literate in Microsoft office package, including Power Point, Word and Excel and Microsoft Project;<br>
• Strong knowledge of Kuwait Labour Law<br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Greet and welcome visitors with a warm and professional demeanor, ensuring an inviting first impression for all guests.</li><li>Manage a multi-line phone system, efficiently directing calls and taking messages to maintain seamless communication.</li><li>Schedule and coordinate appointments, meetings, and events, ensuring optimal use of company resources and time.</li><li>Maintain an organized filing system for both physical and digital documents, enabling quick retrieval and efficient office operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proven experience as a receptionist or in a related administrative role, ideally in a fast-paced environment.</p></li><li><p>Familiarity with office management systems and procedures, including proficiency in MS Office Suite and basic bookkeeping.</p></li><li><p>Excellent verbal and written communication skills, with a strong command of Arabic /English preferred.</p></li><li><p>High school diploma or equivalent; higher education is an advantage.</p></li><li><p>Experience in receptionist, administration, front office, or customer service roles.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Proficiency in Microsoft Office (Word, Excel, Outlook).</p></li><li><p>Fluency in English and Arabic is mandatory.</p></li><li><p>Experience in a multinational or oil & gas environment is preferred.</p></li></ul><p></p></section>
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<span><br>JOB SUMMARY<br>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Conducts monthly audit to ensure compliance with company and brand standards<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Assists with regional and/or company-wide implementation of company best practices.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Models service behaviors that meet or exceed guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span>Job Summary Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.<br> This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators.<br> There is no higher technical authority within the function; you will own critical decisions end-to-end.<br> The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.<br> Your ResponsibilitiesIdentity & Access Management Administer Microsoft Entra ID and on-premises AD across all environments Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML) Own hybrid identity via Entra Connect Messaging & Email Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations Collaboration & Voice Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN) Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move Security & Threat Protection Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines) Lead incident response and maintain hardening controls aligned to CIS benchmarks Endpoint Management (Intune) Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS) Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts Certificates, DNS & Web Publishing Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms Own domain governance, registrations, and the web publishing approval workflow Artificial Intelligence Administer enterprise AI platforms including Claude integrations and Microsoft Copilot Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing Architecture, Governance & Leadership Act as technical design authority; maintain standards, runbooks, and documentation Lead, mentor, and delegate to a small admin team Serve as final escalation point; on-call for critical incidents Your QualificationsEducation Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred) Exceptional hands-on experience may be considered in lieu of formal qualifications Experience 12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise 5–7 years in a senior architect or technical lead role owning M365 environments end-to-end Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling Certifications (Required/Strongly Preferred — candidates should hold several) MS-102 — Microsoft 365 Enterprise Administrator Expert SC-300 — Identity and Access Administrator Associate SC-200 — Security Operations Analyst Associate MD-102 — Endpoint Administrator Associate MS-700 — Teams Administrator Associate AZ-104 — Azure Administrator Associate MS-203 — Messaging Administrator Associate (or equivalent) Other Requirements Based in Kuwait or willing to relocate; on-site at Kuwait Head Office Eligible to hold Global Administrator / privileged access (enhanced background screening may apply) Fluent professional English; Arabic is an advantage On-call availability for critical incidents Your Proficiencies Excellent problem-solving skills and attention to detail Effective communication and collaboration skills Ability to work independently and handle multiple tasks Analytical and troubleshooting skills Stakeholder Management Technical Leadership & Collaborative Influence Operational Excellence & Adaptive Delivery Strategic Problem-Solving & Architecture Design Fluent professional English; Arabic is an advantage</span> </div>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>We are hiring experienced Asst Floor Manager for a reputed restaurant group in Kuwait . Key Responsibilities Assist the Floor Manager in overseeing daily restaurant floor operations Supervise front-of-house staff including waiters, hosts, and service crew Ensure excellent customer service and guest satisfaction at all times Monitor staff performance, grooming, attendance, and discipline Handle guest complaints and resolve issues professionally Coordinate with kitchen and bar teams for smooth service flow Ensure proper table setup, cleanliness, and hygiene standards Support staff training, scheduling, and shift coordination Assist in achieving restaurant sales and operational targets Monitor inventory of service items and report shortages Ensure compliance with company policies, SOPs, and food safety standards Prepare shift reports and support management with daily operations Benefits: Attractive Salary Accommodation & Transportation Provided Job Location : Kuwait</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Hospitality Management or related field preferred</p><p>3 5 years of experience in restaurant or hospitality operations</p><p>Previous supervisory experience in restaurants or caf s preferred</p><p>Strong leadership and team management skills</p><p>Excellent communication and customer service abilities</p><p>Ability to work under pressure in a fast-paced environment</p><p>Good problem-solving and conflict-resolution skills</p><p>Familiarity with POS systems and restaurant operations</p>
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<p>Job Description <br></p><br><p>We are hiring an experienced <strong>Restaurant Manager</strong> for a reputed restaurant group in <strong>Kuwait</strong>.</p><br><br><br>Key Responsibilities<ul><li><p>Manage overall restaurant operations and ensure smooth daily functioning</p><br><br></li><li><p>Supervise front-of-house and coordinate with kitchen operations</p><br><br></li><li><p>Ensure high standards of customer service and guest satisfaction</p><br><br></li><li><p>Monitor staff performance, attendance, grooming, and discipline</p><br><br></li><li><p>Handle customer complaints and resolve operational issues professionally</p><br><br></li><li><p>Manage restaurant scheduling, manpower, and shift planning</p><br><br></li><li><p>Monitor food quality, presentation, and service standards</p><br><br></li><li><p>Control operational costs, wastage, and inventory</p><br><br></li><li><p>Ensure compliance with hygiene, food safety, and company SOPs</p><br><br></li><li><p>Prepare daily/weekly sales and operational reports</p><br><br></li><li><p>Coordinate with suppliers and management team</p><br><br></li><li><p>Drive sales growth and improve restaurant profitability</p><br><br><br><br></li></ul><p> <strong>Benefits:</strong></p><br><br><p>✔ Attractive Salary</p><br><br><p>✔ Accommodation & Transportation</p><br><br><br><p><strong>Job Location : Kuwait</strong></p><br><br><br><br>Requirements <br><br><ul><li><p>Diploma/Degree in Hotel Management, Hospitality, or related field preferred</p><br><br></li><li><p>Minimum 5-8 years of experience in restaurant operations</p><br><br></li><li><p>At least 2-3 years of experience as Restaurant Manager or Assistant Restaurant Manager</p><br><br></li><li><p>Strong leadership and team management skills</p><br><br></li><li><p>Excellent customer service and communication skills</p><br><br></li><li><p>Experience in high-volume or fine dining restaurants preferred</p><br><br></li><li><p>Knowledge of restaurant POS systems and reporting</p><br><br></li><li><p>Ability to work under pressure and manage operations efficiently</p><br><br></li><li><p>Gulf experience preferred</p><br><br></li></ul><br><br> </div>
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<p>Job Description <br></p><br><p>We are hiring an experienced <strong>Restaurant Supervisor</strong> for a reputed restaurant group in Kuwait.</p><br><br><br>Key Responsibilities<p>. Supervise daily restaurant operations and front-of-house activities</p><br><br><p>. Ensure high standards of customer service and guest satisfaction</p><br><br><p>. Coordinate and manage restaurant staff during shifts</p><br><br><p>. Monitor staff grooming, attendance, and performance</p><br><br><p>. Handle guest complaints and resolve issues professionally</p><br><br><p>. Ensure proper table setup, cleanliness, and hygiene standards</p><br><br><p>. Support staff training and onboarding of new employees</p><br><br><p>. Coordinate with kitchen and bar teams for smooth service operations</p><br><br><p>. Monitor inventory of restaurant supplies and report shortages</p><br><br><p>. Ensure compliance with company policies, food safety, and hygiene standards</p><br><br><p>. Assist management in achieving sales and operational targets</p><br><br><p>. Prepare shift reports and maintain operational records</p><br><br><br><p>🔹 <strong>Benefits:</strong></p><br><br><p>✔ Attractive Salary</p><br><br><p>✔ Accommodation & Transportation Provided</p><br><br><br><br>Requirements <br><p>. Diploma or Degree in Hospitality Management or related field preferred</p><br><br><p>. 3-5 years of experience in restaurant or hospitality operations</p><br><br><p>. Previous supervisory experience in restaurants, cafés, or hotels preferred</p><br><br><p>. Strong leadership and team management skills</p><br><br><p>. Excellent communication and customer service abilities</p><br><br><p>. Ability to work under pressure in a fast-paced environment</p><br><br><p>. Good problem-solving and conflict-resolution skills</p><br><br><p>. Knowledge of POS systems and restaurant operations</p><br><br><br><br><br> </div>
<p><h4>About Jumeirah and the hotel:</h4>
<p>Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.<br>
Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.<br>
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.<br>
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.<br>
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.<br>
Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.</p>
<h4>About the job:</h4>
<p>An exciting opportunity has arisen for a Guest Service Executive role to join the Front Office team at Jumeirah Messilah Beach Hotel & Spa, Kuwait.</p>
<h4>Your main duties will include:</h4>
<ul>
<li>Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet</li>
<li>Take payment from guests on departure and close their bills correctly</li>
<li>Be efficient in assisting guests throughout their stay with any requirements</li>
<li>Sell rooms to walk-in guests at the maximum rate possible</li>
<li>Ensure that the Guest Services desk is manned, operationally prepared and stocked at all times</li>
<li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody</li>
<li>Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided</li>
<li>File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks</li>
<li>Neatly file registration cards of departed guests by date and in alphabetical order</li>
<li>Scan the passport of every guest on arrival and save the data correctly for the CID Report</li>
<li>Carry out a Routing Instruction Report regularly and ensure that all required back-up is attached to the Registration Cards neatly</li>
<li>Log and keep the immediate supervisor fully informed of all challenges, negative feedback or unusual matters of significance</li>
<li>Attend the daily handover briefing at the beginning of each shift</li>
<li>Open safe deposit boxes for guests ensuring that details and signatures on the record card are completed and correct</li>
<li>Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times</li>
<li>Assist the CID Clerk with entering the data in the computer system whenever required</li>
<li>Assist Guest Relations with escorting guests to their rooms on arrival, explaining all the features and facilities</li>
<li>Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests</li>
<li>Take advance payment guarantee on check-in for all guests according to the Resort’s Credit Policy</li>
</ul>
<h4>Qualifications:</h4>
<h4>About you:</h4>
<ul>
<li>Should have 2-year minimum experience in same role in a five-star hotel</li>
<li>Able to handle multiple tasks</li>
<li>Customer service experience in a five star environment in Front Office</li>
<li>Proficiency in spoken and written Business English</li>
<li>Able to effectively communicate with all levels of colleague and Management</li>
</ul>
<h4>About the benefits:</h4>
<p>Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.</p></p><p></p>
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About the Role <br> <p><span>The Network Assurance Analyst is responsible for reviewing the operator’s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</span></p><br><p><span>Responsibility:</span></p><br><ul><li><p><span>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</span></p><br></li><li><p><span>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</span></p><br></li><li><p><span>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</span></p><br></li><li><p><span>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</span></p><br></li><li><p><span>Conduct review of revenue booking and conduct analysis of revenue and other important trends</span></p><br></li><li><p><span>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</span></p><br></li><li><p><span>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</span></p><br></li><li><p><span>Engage in Zain’s general network projects and assess the impact of such project on RA functions and end customers.</span></p><br></li><li><p><span>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</span></p><br></li><li><p><span>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</span></p><br></li><li><p><span>Assure the integrity of RA system’s data and maintain the accuracy of the system’s reference data.</span></p><br></li><li><p><span>Monitor the daily performance and usage trends generated by the revenue assurance tool.</span></p><br></li><li><p><span>Perform cross-systems validation to assure systems synergy.</span></p><br></li><li><p><span>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</span></p><br></li><li><p><span>Document the department’s existing workflows and processes</span></p><br></li><li><p><span>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</span></p><br></li><li><p><span>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</span></p><br></li><li><p><span>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activitie</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><b><span>Skills:</span></b></p><br><ul><li><p><span>Ability to communicate, present and influence all levels of the organization</span></p><br></li><li><p><span>Expertise in revenue assurance systems</span></p><br></li><li><p><span>Excellent understanding of network elements and their assurance within the telecom sector</span></p><br></li><li><p><span>Understanding of modelling, financial accounting and reporting</span></p><br></li><li><p><span>Ability to run deep dive analyses</span></p><br></li><li><p><span>Experience with data mining, analytics, dashboards and problem structuring</span></p><br></li><li><p><span>Understanding of SQL to query and manipulate large data sets for analysis</span></p><br></li><li><p><span>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</span></p><br></li><li><p><span>Clear ability to understand the dynamics of financial data to extract relevant information</span></p><br></li><li><p><span>Excellent written and verbal communication skills</span></p><br></li><li><p><span>Ability to analyze a situation and produce creative, original and useful solutions</span></p><br></li><li><p><span>Understanding of designing KPIs, reports, dashboards</span></p><br></li><li><p><span>Strong understanding of telecommunications products, trends and technology markets</span></p><br></li></ul><p><span>Education Level & Major: Bachelor’s degree in computer engineering, Information Technology, Management Information Systems, or a related field</span></p><br> <br> <br> </div>
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<p>Job Description <br></p><br><p>We are hiring experienced <strong>Asst</strong> <strong>Floor Manager</strong> for a reputed restaurant group in <strong>Kuwait</strong>.</p><br><br><br>Key Responsibilities<p>. Assist the Floor Manager in overseeing daily restaurant floor operations</p><br><br><p>. Supervise front-of-house staff including waiters, hosts, and service crew</p><br><br><p>. Ensure excellent customer service and guest satisfaction at all times</p><br><br><p>. Monitor staff performance, grooming, attendance, and discipline</p><br><br><p>. Handle guest complaints and resolve issues professionally</p><br><br><p>. Coordinate with kitchen and bar teams for smooth service flow</p><br><br><p>. Ensure proper table setup, cleanliness, and hygiene standards</p><br><br><p>. Support staff training, scheduling, and shift coordination</p><br><br><p>. Assist in achieving restaurant sales and operational targets</p><br><br><p>. Monitor inventory of service items and report shortages</p><br><br><p>. Ensure compliance with company policies, SOPs, and food safety standards</p><br><br><p>. Prepare shift reports and support management with daily operations</p><br><br><br><br><p> <strong>Benefits:</strong></p><br><br><p>✔ Attractive Salary</p><br><br><p>✔ Accommodation & Transportation Provided</p><br><br><br><p><strong>Job Location : Kuwait</strong></p><br><br><br><br>Requirements <br><p>. Diploma or Degree in Hospitality Management or related field preferred</p><br><br><p>. 3-5 years of experience in restaurant or hospitality operations</p><br><br><p>. Previous supervisory experience in restaurants or cafés preferred</p><br><br><p>. Strong leadership and team management skills</p><br><br><p>. Excellent communication and customer service abilities</p><br><br><p>. Ability to work under pressure in a fast-paced environment</p><br><br><p>. Good problem-solving and conflict-resolution skills</p><br><br><p>. Familiarity with POS systems and restaurant operations</p><br><br><br><br><br> </div>
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<p><b>Role Purpose</b></p><p><br></p><p>The Cybersecurity Engineer is responsible for the day-to-day security of KDF's information systems, applications, networks, and digital services. The role covers security monitoring, vulnerability management, and incident handling, and contributes to KDF's cybersecurity governance, risk, and compliance activities under the direction of the Divisional Head – Technology & Digitalization Transformation. The position reports to the Assistant Manager – Technology & Cybersecurity.</p><p><br></p><p>As KDF's first dedicated cybersecurity position, the role suits a practitioner who can assess the current environment, identify gaps, and recommend practical improvements rather than wait for direction. The role also offers direct involvement in KDF's ISO 27001 certification programme.</p><p><br></p><p><b>Key Roles and Responsibilities</b></p><p><br></p><ul><li>Run day-to-day security monitoring across endpoint protection platforms and Microsoft Defender, investigating and escalating alerts as required.</li><li>Investigate suspicious activity, phishing reports, and identity-related security events through to resolution.</li><li>Conduct vulnerability scans, assess and prioritise findings, and drive remediation with infrastructure and application teams until closure.</li><li>Handle cybersecurity incidents, including containment, evidence collection, root-cause review, and documentation.</li><li>Administer and review multi-factor authentication, Conditional Access policies, privileged accounts, and periodic user access reviews.</li><li>Assess KDF's current security posture, identify control gaps, and recommend improvements with clear justification and priority.</li><li>Maintain the cybersecurity risk register and contribute to the development of policies, standards, and procedures.</li><li>Support KDF's ISO 27001 certification programme, including control implementation, evidence preparation, and closure of nonconformities within agreed timelines.</li><li>Maintain security records and evidence, including access review records, incident logs, vulnerability scan results, and remediation history.</li><li>Support internal and external audits by preparing evidence and tracking closure of findings and corrective actions.</li><li>Contribute to alignment with the NIST Cybersecurity Framework and applicable Kuwait regulatory requirements.</li><li>Support the evaluation and implementation of additional security capabilities, including centralised log management and SIEM.</li><li>Deliver cybersecurity awareness activities, including phishing simulations and refresher training.</li><li>Prepare regular security reports and dashboards for management, highlighting risks, trends, and recommended actions.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Management Information Systems, or a related discipline. A degree or specialisation in Cybersecurity is an advantage.</li><li>Minimum five years of hands-on cybersecurity experience, including direct responsibility for monitoring and incident handling.</li><li>Practical working experience with Microsoft Defender for Endpoint and Office 365, and Microsoft Entra ID, including Conditional Access and MFA administration.</li><li>Experience with vulnerability scanning tools and end-to-end remediation follow-up.</li><li>Exposure to SIEM or centralised log management platforms, ideally Microsoft Sentinel.</li><li>Working knowledge of ISO 27001 and the NIST Cybersecurity Framework. Prior involvement in an ISO 27001 implementation or certification is a strong advantage.</li><li>Sound judgement and the ability to work independently in a small team with limited supervision.</li><li>Clear written and spoken English, with the ability to explain security matters to non-technical colleagues.</li></ul><p><br></p><p><b>Certifications</b></p><ul><li>CompTIA Security+ or Microsoft SC-200 required, or willingness to obtain within the first year.</li><li>Microsoft SC-300, CEH, or ISO 27001 Lead Implementer an advantage.</li></ul></div>
<p>Responsible for maintaining BSS platforms to ensure their high availability, reliability, and performance. This role requires a proactive approach to system monitoring and issue resolution, as well as collaboration with various departments to support and enhance BSS applications.</p><p>Responsibilities:</p><ul><li>Administer and maintain BSS platforms to ensure high availability, reliability, and performance.</li><li>Implement and manage system upgrades, patches, and configurations.</li><li>Monitor system performance and proactively identify and resolve issues.</li><li>Work with developers and business analysts to design and implement integration solutions.</li><li>Participate in the development and testing of new features and enhancements.</li><li>Ensure that all integrations and developments comply with company standards and best practices.</li><li>Lead and participate in BSS-related projects, ensuring timely and within-budget completion.</li><li>Coordinate with stakeholders to define project requirements, scope, and deliverables.</li><li>Track project progress and provide regular updates to management.</li><li>Conduct training sessions for end-users on BSS applications and new functionalities.</li><li>Develop user manuals, training materials, and FAQs to assist users.</li><li>Provide ongoing support to ensure users are effectively utilizing the BSS platforms.</li><li>Ensure data integrity and accuracy within the BSS platforms.</li><li>Develop and generate reports to provide insights into system performance and business operations.</li><li>Analyze data to identify trends and recommend improvements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong understanding of database management and SQL.</li><li>Experience with APIs and integration technologies.</li><li>Familiarity with cloud-based solutions and services.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.</li></ul>
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<p>Lead, manage and continuously improve the Company&#39;s Information Technology<br>function, including IFS, Infrastructure, Networks, AWS, Azure, Cybersecurity and IT<br>Support, ensuring the delivery of secure, reliable and cost-effective IT services that<br>support business operations and strategic objectives. The IT Manager is responsible for<br>planning, implementing and maintaining technology solutions, managing IT resources<br>and vendors, and driving continuous improvement across all IT services.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications &Experience<br> Bachelor&#39;s Degree in Information Technology, Computer Science, Information<br>Systems, or equivalent.<br> Professional certifications such as ITIL, PMP, Microsoft, Cisco, VMware, AWS,<br>Azure, Cybersecurity are an advantage.<br> 8-10 years of relevant experience, including at least 3 years in a managerial role.</p>
<p>Duties &amp; Responsibilities<br> Develop and implement the Company&#39;s IT strategy, roadmap and annual IT plan<br>in alignment with business objectives.<br> Lead and manage all IT functions, including IFS, Infrastructure, Networks, AWS,<br>Azure, Cybersecurity, Business Applications and IT Support.<br> Ensure the availability, reliability, security and performance of all business-critical<br>IT systems and services.<br> Establish and monitor departmental KPIs, service levels (SLAs) and performance<br>metrics to ensure high-quality service delivery.<br> Manage the implementation, enhancement and support of IFS and other<br>business applications to meet operational requirements.<br> Lead IT projects and digital transformation initiatives, ensuring timely delivery<br>within approved scope, budget and quality standards.<br> Evaluate emerging technologies and recommend solutions that improve<br>operational efficiency, security and business value.<br> Develop, implement and enforce IT policies, standards and procedures in line<br>with industry best practices and company governance requirements.<br> Ensure the effectiveness of cybersecurity controls, data protection measures,<br>backup processes, disaster recovery and business continuity plans across on-<br>premises infrastructure and AWS/Azure environments.<br> Manage IT risks and ensure compliance with applicable regulations, software<br>licensing requirements and internal policies.<br> Prepare, manage and monitor the IT budget, ensuring cost-effective utilization of<br>technology investments and maximizing return on investment.<br> Manage relationships with external vendors, consultants and service providers,<br>including contract administration and performance evaluation.</p>
<p> Lead, coach, develop and evaluate IT team members, ensuring appropriate<br>resource allocation, technical competency and succession planning.<br> Promote a customer-focused IT culture by continuously improving user support,<br>service quality and end-user satisfaction.<br> Prepare periodic reports for Executive Management on IT performance, major<br>initiatives, risks, cybersecurity, budgets and improvement opportunities.<br> Stay current with industry trends and emerging technologies, including IFS, AWS<br>and Azure, to support continuous innovation and business growth.<br> Perform any other duties assigned by Executive Management.</p></div>
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Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><p><b>Key Responsibilities</b></p><br><p>Responsibilities are organized across six core leadership pillars:</p><br><p><b>1. Strategic Leadership</b></p><br><ul><li>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</li><li>Expand market and client wallet share; broaden the client solutions portfolio across all segments</li><li>Navigate a complex matrix environment, aligning stakeholders across competing priorities</li><li>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</li><li>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</li><li>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</li></ul><p><b>2. Business & Revenue Growth</b></p><br><ul><li>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</li><li>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</li><li>Oversee the end-to-end Services business, including sales, product, operations and technology teams</li><li>Work closely with the Services Operations Head to advance the business agenda</li><li>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</li><li>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</li></ul><p><b>3. Client Engagement</b></p><br><ul><li>Serve as the primary client engagement head for all Services business across the three markets</li><li>Generate active, senior-level client interactions and build strategic, long-term client relationships</li><li>Deploy optimal service solutions tailored to client needs across all segments and business lines</li><li>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</li><li>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</li><li>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</li></ul><p><b>4. Risk & Governance</b></p><br><ul><li>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</li><li>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</li><li>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</li><li>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</li><li>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</li><li>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</li></ul><p><b>5. Stakeholder & External Engagement</b></p><br><ul><li>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</li><li>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</li><li>Represent Citi externally at industry associations, forums, congresses, conferences and committees</li><li>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</li><li>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</li></ul><p><b>6. People & Culture</b></p><br><ul><li>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</li><li>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</li><li>Develop the next generation of Services leadership within the organization</li><li>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</li><li>Engage employees meaningfully in the broader business strategy and organizational direction</li><li>Foster a strong control environment and risk-aware culture at all levels of the team</li></ul><p><b>What We're Looking For</b></p><br><p><b>Essential Requirements</b></p><br><p>Candidates must be able to demonstrate the following:</p><br><ul><li><b>15+ years</b> of work experience in the financial services industry, including <b>10+ years</b> at a senior managerial level</li><li><b>Deep transaction banking expertise</b> — cash management, trade services and/or custody products</li><li><b>Proven success</b> leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&L)</li><li><b>Strong risk and governance track record</b> — credit, operational, conduct and compliance risk management</li><li><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</li><li><b>Strong Balance Sheet understanding</b> and familiarity with risk and finance frameworks at a legal entity level</li><li><b>Experience managing dynamic, diverse and cross-functional teams</b> across geographies</li><li><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</li><li><b>Executive-level communication skills</b> — written and verbal, for internal and external audiences including regulators, clients and senior management</li><li><b>Fluency in English</b> (both written and verbal).</li><li><b>University degree</b> (Bachelor's minimum required)</li></ul><p><b>Preferred & Advantageous Experience</b></p><br><p>The following experience would strengthen a candidate's profile:</p><br><ul><li>Prior <b>GCC or broader MEA market experience</b> in a senior Services or transaction banking leadership role</li><li><b>Master's degree</b> in Business, Finance or a related field</li><li><b>Arabic language proficiency</b> (spoken and/or written)</li><li><b>Digital transformation and fintech engagement</b> experience within a financial institution</li><li><b>Established regulatory relationships</b> with GCC central banks, supervisors or government institutions</li><li><b>Legal Vehicle governance experience</b> and familiarity with managing a banking legal entity</li><li><b>Track record of gaining Senior Management buy-in</b> for and executing country-level growth strategies</li></ul><p><b>Skills & Competencies</b></p><br><p><b>Why This Role? Development & Career Value</b></p><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><p><b>What you will gain:</b></p><br><ul><li><b>Multi-market franchise leadership</b> — Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</li><li><b>Regulatory & governance expertise</b> — Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</li><li><b>Innovation & digital agenda</b> — Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</li><li><b>Senior leadership network</b> — Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</li><li><b>Integrative thinking development</b> — Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</li><li><b>Career acceleration</b> — A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</li></ul><b><i>Location flexibility:</i></b><i> This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
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About the Role <br> <p><span>Responsible for maintaining BSS platforms to ensure their high availability, reliability, and performance. This role requires a proactive approach to system monitoring and issue resolution, as well as collaboration with various departments to support and enhance BSS applications.</span></p><br><p><strong><span>Responsibilities:</span></strong></p><br><ul><li><p><span>Administer and maintain BSS platforms to ensure high availability, reliability, and performance.</span></p><br></li><li><p><span>Implement and manage system upgrades, patches, and configurations.</span></p><br></li><li><p><span>Monitor system performance and proactively identify and resolve issues.</span></p><br></li><li><p><span>Work with developers and business analysts to design and implement integration solutions.</span></p><br></li><li><p><span>Participate in the development and testing of new features and enhancements.</span></p><br></li><li><p><span>Ensure that all integrations and developments comply with company standards and best practices.</span></p><br></li><li><p><span>Lead and participate in BSS-related projects, ensuring timely and within-budget completion.</span></p><br></li><li><p><span>Coordinate with stakeholders to define project requirements, scope, and deliverables.</span></p><br></li><li><p><span>Track project progress and provide regular updates to management.</span></p><br></li><li><p><span>Conduct training sessions for end-users on BSS applications and new functionalities.</span></p><br></li><li><p><span>Develop user manuals, training materials, and FAQs to assist users.</span></p><br></li><li><p><span>Provide ongoing support to ensure users are effectively utilizing the BSS platforms.</span></p><br></li><li><p><span>Ensure data integrity and accuracy within the BSS platforms.</span></p><br></li><li><p><span>Develop and generate reports to provide insights into system performance and business operations.</span></p><br></li><li><p><span>Analyze data to identify trends and recommend improvements.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><b><span>Skills:</span></b></p><br><ul><li><p><span>Strong understanding of database management and SQL.</span></p><br></li><li><p><span>Experience with APIs and integration technologies.</span></p><br></li><li><p><span>Familiarity with cloud-based solutions and services.</span></p><br></li><li><p><span>Excellent problem-solving and analytical skills.</span></p><br></li><li><p><span>Strong communication and interpersonal skills.</span></p><br></li><li><p><span>Ability to work independently and as part of a team.</span></p><br></li></ul><p><b><span>Education Level/Major:</span></b></p><br><p><span>Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.</span></p><br> <br> <br> </div>
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<span><br>JOB SUMMARY<br>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Conducts monthly audit to ensure compliance with company and brand standards<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Assists with regional and/or company-wide implementation of company best practices.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Models service behaviors that meet or exceed guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><b>ROLE RESPONSIBILITIES</b></p><ul><li>Social Media Management: Plan, manage, and optimize the company’s social media platforms (Instagram, LinkedIn, Twitter/X, TikTok, etc.) to enhance brand presence, engagement, and follower growth.</li><li>Monitor performance metrics and adjust strategies accordingly. </li><li> Video Production & Editing: Conceptualize, shoot, and edit high-quality video content for campaigns, product highlights, promotions, and digital channels using phone/camera and professional editing tools. </li><li> On-Camera Presence & Product Showcasing: Act as an on-screen presenter when required to highlight products and services, shoot promotional videos, and represent the brand professionally through the phone or camera. </li><li> Creative Design: Develop visually engaging graphics, banners, social media posts, and marketing materials aligned with brand guidelines for various marketing needs including digital and print.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Social media engagement rate and follower growth </li><li>Number of video content pieces produced per month </li><li>Quality and consistency of design output aligned with brand guidelines </li><li>Timely delivery of marketing materials and campaign assets</li><li>Bachelor’s degree in marketing, Graphic Design, Media, Communications, or a related field. </li><li>Minimum 2 years of experience in social media management, video production, and/or graphic design.</li><li>Proficiency in video editing tools (e.g., Adobe Premiere Pro, CapCut) and design tools (e.g., Adobe Photoshop, Illustrator, Canva).</li><li>Strong understanding of social media platforms and digital marketing trends. Presentable appearance and comfort in front of the camera for product shoots and video content.</li><li> AI Skills & Knowledge is a must.</li></ul><p> </p><p> </p></div>
<h2 class="h5">Job description</h2>
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<p>IT Support Specialist (Female)</p><p>Job Summary</p><p><b>On Point Technology</b> is looking for a dedicated <b>Female IT Support Specialist</b> to join our team in Kuwait. The successful candidate will be responsible for providing technical support to employees and clients, troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth day-to-day operations.</p><p>Key Responsibilities</p><ul><li>Provide first-line technical support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain computers, laptops, printers, and other IT equipment.</li><li>Troubleshoot and resolve Windows OS, Microsoft Office, and application issues.</li><li>Monitor and maintain local network infrastructure and internet connectivity.</li><li>Set up user accounts, email accounts, and access permissions.</li><li>Perform routine system updates, backups, and preventive maintenance.</li><li>Document technical issues and maintain support records.</li><li>Coordinate with the development and technical teams when necessary.</li><li>Provide remote and on-site technical support when required.</li><li>Ensure IT assets are properly maintained and inventoried.</li></ul><p>Requirements</p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Minimum <b>2 years of experience</b> in IT Support or a similar role.</li><li>Strong knowledge of Windows operating systems and Microsoft Office.</li><li>Basic understanding of networking (LAN/WAN, Routers, Switches, Printers).</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Good command of Arabic and English.</li></ul><p>Candidate Criteria</p><ul><li><b>Gender:</b> Female.</li><li><b>Age:</b> 25–35 years.</li><li><b>Nationality:</b> Arab.</li><li><b>Location:</b> Currently residing in Kuwait with a valid transferable residency.</li><li>A valid Kuwait driving license is an advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Required Skills</p><ul><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of Windows operating systems and Microsoft Office 365.</li><li>Basic understanding of networking concepts (TCP/IP, LAN/WAN, Wi-Fi, Routers, Switches).</li><li>Experience with hardware installation, maintenance, and troubleshooting.</li><li>Familiarity with printers, scanners, and other office IT equipment.</li><li>Knowledge of user account management (Active Directory and Microsoft 365 is a plus).</li><li>Basic understanding of cybersecurity best practices and endpoint protection.</li><li>Ability to install, configure, and maintain software and operating systems.</li><li>Excellent communication and customer service skills.</li><li>Strong organizational and time management skills.</li><li>Ability to prioritize multiple support requests and work under pressure.</li><li>Ability to work independently and collaboratively within a team.</li><li>Good documentation and reporting skills.</li><li>Fluency in Arabic and a good command of English.</li></ul><p><br></p></div>