Training Manager Jobs in Kuwait
256 Jobs Found
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<p><b><u>Role Overview</u></b></p><p><br></p><p>We are seeking a results-driven Area Manager to oversee the operational and commercial performance of multiple retail stores. In this role, you will be responsible for driving sales and profitability, developing high-performing store teams, maintaining operational excellence, and ensuring consistent execution of brand standards across all assigned locations.</p><p>The ideal candidate combines strong commercial awareness, leadership capabilities, analytical thinking, and fashion retail expertise, with the ability to manage multiple stores and teams effectively.</p><p><br></p><p><b><u>Key Responsibilities</u></b></p><p><br></p><ul><li><b>Sales & Commercial Performance:</b> Drive stores to achieve and exceed sales targets, including key retail KPIs such as Sales, ATV, UPT, productivity, and sales per square meter.</li><li><b>Multi-Store Management:</b> Monitor the overall performance of assigned stores, conduct regular store visits, identify performance gaps, and implement corrective action plans.</li><li><b>Performance Analysis:</b> Review daily, weekly, monthly, quarterly, and yearly performance against budgets, targets, and previous-year results.</li><li><b>People Management:</b> Lead, coach, and develop Store Managers and their teams, identifying development needs, succession opportunities, and high-potential employees.</li><li><b>Operational Excellence:</b> Ensure stores consistently comply with company policies, SOPs, audit requirements, safety standards, and operational procedures.</li><li><b>Stock Management:</b> Monitor inventory levels, best sellers, stock availability, stock movement, and loss-prevention measures in coordination with Product and Operations teams.</li><li><b>Visual Merchandising:</b> Ensure all stores maintain the required brand image and VM standards, while providing constructive commercial feedback on product positioning and presentation.</li><li><b>Customer Experience:</b> Ensure exceptional customer service standards across stores and support the resolution of escalated customer concerns.</li><li><b>New Store Openings:</b> Support and lead store openings and closures, ensuring required staffing, merchandise, logistics, and operational resources are in place.</li><li><b>Business Planning:</b> Contribute to seasonal projections, competitor analysis, commercial initiatives, promotional activities, and short- and long-term operational planning.</li></ul><p><br></p><p><b><u>Skills & Requirements</u></b></p><p><br></p><p><b>Retail & Commercial</b></p><ul><li>Minimum 5 years of experience within the fashion retail industry, with strong multi-store or senior retail management exposure.</li><li>Strong understanding of retail KPIs, sales analysis, budgeting, profitability, stock management, and commercial performance.</li><li>Ability to analyze reports, identify performance trends, and translate findings into clear business actions.</li><li>Strong understanding of Visual Merchandising, customer experience, inventory management, and retail operations.</li></ul><p><br></p><p><b>Leadership & People Management</b></p><ul><li>Proven ability to lead, coach, motivate, and develop Store Managers and retail teams.</li><li>Strong performance-management capabilities, including identifying development needs and building succession pipelines.</li><li>Excellent decision-making, problem-solving, and conflict-management skills.</li><li>Ability to create a performance-driven and collaborative working environment.</li></ul><p><br></p><p><b><u>Qualifications</u></b></p><p><br></p><ul><li>Bachelor's Degree in Management, Marketing, Fashion, Business Administration, or a related discipline.</li><li>Excellent command of Arabic and English.</li><li>Strong proficiency in Microsoft Office and business reporting tools.</li><li>Strong communication, negotiation, planning, and organizational skills.</li><li>Flexible and comfortable working within a fast-paced, multi-location retail environment.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proven leadership skills to inspire and manage diverse teams effectively.</li><li>Strong analytical abilities to interpret sales data and market trends for informed decision-making.</li><li>Excellent communication skills for clear and effective interaction with team members and stakeholders.</li><li>Proficiency in retail management systems and tools to streamline operations.</li><li>Strategic thinking to develop and implement successful sales and marketing initiatives.</li><li>Strong problem-solving skills to address operational challenges promptly and effectively.</li><li>Ability to foster a customer-centric culture that enhances the shopping experience and drives loyalty.</li></ul></div>
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<span>Nasoft is hiring an Operation manager for E-commerce store in Kuwait city , We are looking for a highly organized and proactive Operations Manager to oversee daily operations, monitor employee performance, coordinate shifts and schedules, and ensure smooth and efficient delivery operations.<br> The ideal candidate will be responsible for managing operational activities, resolving day-to-day issues, monitoring drivers and order fulfillment, and identifying opportunities to improve processes and operational efficiency.<br> Key Responsibilities Monitor employees’ daily performance and ensure that all assigned tasks are completed accurately and on time.<br> Manage employees and organize shift schedules and working hours according to operational requirements.<br> Prepare, monitor, and maintain daily operational reports and performance updates.<br> Monitor drivers and ensure that delivery operations are running smoothly and efficiently.<br> Follow up on orders and promptly address any delivery issues, delays, or operational challenges.<br> Handle internal and operational problems and provide practical and timely solutions.<br> Coordinate effectively between employees and different departments to ensure smooth workflow and communication.<br> Monitor employee attendance, punctuality, and overall performance.<br> Identify recurring operational issues and recommend effective solutions to improve workflow and prevent future problems.<br> Escalate critical or unresolved operational issues to management and follow up until they are properly resolved.<br> Support the continuous improvement of daily operations and contribute to increasing overall operational efficiency.<br> Ensure that operational procedures and company policies are properly followed.<br> Maintain clear communication with team members and ensure that operational priorities are understood and executed.<br> Working Condition : Working days : 6 days / week Social insurance provided Medical insurance Provided Working Model : Onsite Working Location : Kuwait City Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field is preferred.<br> 2–4 years of experience in operations, team management, logistics, delivery operations, or a similar role.<br> Previous experience managing and supervising employees or operational teams.<br> Strong organizational and time-management skills.<br> Excellent problem-solving and decision-making abilities.<br> Strong communication and interpersonal skills.<br> Ability to manage multiple tasks and priorities in a fast-paced working environment.<br> Good knowledge of Microsoft Office, especially Excel and reporting tools.<br> Ability to analyze operational data and prepare clear and accurate reports.<br> Strong follow-up skills and attention to detail.<br> Ability to handle operational pressure and resolve issues quickly and effectively.<br> Good leadership skills with the ability to motivate and manage team members.<br> Flexibility to work different shifts according to business and operational needs.<br> Previous experience in delivery, logistics, e-commerce, or last-mile operations is a strong advantage.<br></span> </div>
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<p>Sales / Account Manager – GCC</p><p>Location: Kuwait</p><p>Experience: Minimum 4 years</p><p>Languages: Arabic & English</p><p>Driving License: Valid Kuwait driving license required</p><p><br></p><p>Job Description</p><p>Are you passionate about building strong client relationships, driving customer success, and helping businesses get the most out of technology?</p><p>We’re looking for a motivated and customer-focused Sales / Account Manager to join our growing team and support the continued success of our cloud-based HRMS solutions across the GCC region.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage and grow relationships with clients across the GCC.</li><li>Drive customer onboarding, adoption, and retention.</li><li>Identify upselling and cross-selling opportunities.</li><li>Act as a trusted advisor to clients and support their business goals.</li><li>Collaborate with internal teams to deliver an exceptional customer experience.</li><li>Build and maintain strong, long-term client partnerships.</li><li>Understand client needs and help them get the most value from our HRMS solutions.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Skills & Requirements</p><ul><li>Minimum 4 years of experience in Sales, Account Management, Customer Success, CRM, Client Services, or B2B SaaS environments.</li><li>Strong communication skills.</li><li>Strong stakeholder management skills.</li><li>Strong problem-solving skills.</li><li>Fluent in Arabic and English.</li><li>Good knowledge of the GCC market.</li><li>Experience in HRMS, SaaS, software solutions, or related technology sectors is a strong advantage.</li><li>Must be located in Kuwait.</li><li>Must have a valid Kuwait driving license.</li><li>Customer-focused with a passion for building strong client relationships.</li><li>Ability to work effectively in a fast-paced environment.</li><li>Strong interest in technology and helping businesses make the most of technology solutions.</li></ul><p>Ideal Candidate</p><p>The ideal candidate is someone who enjoys building long-term client partnerships, understands the GCC market, and has experience in sales, account management, customer success, or B2B SaaS. They should be confident in communicating with clients, identifying opportunities, solving problems, and working collaboratively with internal teams.</p><p>If you thrive in a fast-paced environment and enjoy building long-term client partnerships, we’d love to hear from you.</p></div>
<div><strong >About the role:</strong></div><div><strong> <br> </strong>We are looking for a hands-on <strong>Senior Risk Manager</strong> to help build Tabby s risk capabilities in Kuwait, with combined responsibility for enterprise and credit risk. As one of our first local hires, you will establish the governance, policies, risk appetite and reporting required for launch, while providing credit risk oversight as the portfolio grows. You will work closely with Kuwait leadership and Group Risk, as well as Product, Compliance, Finance and Operations, to ensure we scale responsibly and meet local regulatory expectations.</div> <ul> <li> Building and maintaining Tabby s local risk management framework for Kuwait, covering enterprise and credit risk and aligning it with Group standards and applicable regulatory requirements.</li> <li> Developing the local risk strategy, risk appetite statement, policies, limits, governance forums and management reporting required for launch and ongoing operations by aligning with Group standard and adapted to local requirements</li> <li> Owning the enterprise risk process, including risk identification and assessment, the risk register, key risk indicators, emerging-risk reviews, residual risk positions and remediation tracking.</li> <li> Providing independent risk challenges on new products, partnerships, customer journeys, operating models and other material business initiatives.</li> <li> Leading local credit risk oversight across the customer lifecycle, including underwriting and eligibility rules, credit limits, affordability, collections outcomes and portfolio quality, focusing on local regulatory requirements.</li> <li> Partnering with Group Risk and Product teams to calibrate credit strategies for Kuwait and assess model, policy and limit changes.</li> <li> Establishing clear early-warning indicators, thresholds and reporting to support timely, data-informed risk decisions.</li> <li> Preparing risk assessments, reporting and recommendations for local leadership, risk committees, the Board and regulators, as applicable.</li> <li> Supporting licensing activities, regulatory submissions, examinations and information requests in partnership with Compliance, Legal and other control functions as well as acting as primary risk contact for Internal Audit</li> <li> Coordinating risk input into business continuity, outsourcing and third-party risk, operational incidents and control assessments.</li> <li> Promoting a practical risk culture and helping teams understand how risks should be identified, assessed, escalated and managed as well as ensuring material risks and control gaps are escalated and addressed at the right level.</li> <li> Helping shape the future Kuwait risk organisation and supporting hiring as the business scales.</li> </ul> <ul> <li> You have strong risk management experience within banking, fintech, consumer lending, payments or another regulated financial-services environment.</li> <li> You bring meaningful hands-on experience across both enterprise risk and credit risk, rather than exposure limited to governance or oversight.</li> <li> You have built or materially improved risk frameworks, policies, risk appetite, governance structures, reporting and control processes.</li> <li> You understand consumer credit risk across underwriting, credit policy, portfolio monitoring, collections performance and loss drivers..</li> <li> You understand enterprise risk disciplines including risk and control assessments, KRIs, incident and issue management, operational resilience, third-party risk and emerging risks.</li> <li> You understand the Kuwait regulatory environment; experience engaging with the Central Bank of Kuwait or another GCC financial-services regulator.</li> <li> You can operate independently in a new-market environment and are comfortable building the essentials yourself before a wider team is in place.</li> <li> You can balance strong governance with practical, proportionate execution and constructively challenge senior stakeholders when required.</li> <li> You communicate complex risk topics clearly and can prepare decision-ready materials for leadership, governance forums and regulators.</li> <li> You work effectively across Product, Data, Operations, Compliance, Finance, Legal and Internal Audit.</li> <li> You hold a bachelor s degree in Finance, Economics, Risk Management, Business, Mathematics or a related field; FRM, PRM, CFA or a comparable qualification is an advantage.</li> <li> You are professionally fluent in English; Arabic is an advantage</li> </ul>
<strong>Overview</strong> <br> <br> <p> <strong>**This position will be physically located in Kuwait**</strong> </p> <p> </p> <p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p> <p> </p> <p> <span>Under the supervision of the Site Manager , the Project Manager will serve as the single point of contact for a large facility U.S. Government Operations and Maintenance support services for light construction projects located in Kuwait. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.</span> </p> <br> <strong>Responsibilities</strong> <br> <br> <p> <em> <span>This position description is subject to change at any time as needed to meet the requirements of the program or company.</span></em> </p> <ul> <li>Ensures that quality standards are applied to all levels of the work and measured for effectiveness.</li> <li>Monitors contractual performance and costs, and takes action to correct discrepant conditions</li> <li>Monitors the performance of department, branch, and section personnel and the submissions of required reports and Contract Data Requirements List (CDRL).</li> <li>Plan and implement projects</li> <li>Help define project scope, goals and deliverables</li> <li>Define tasks and required resources</li> <li>Manage project team</li> <li>Manage budget</li> <li>Allocate project resources</li> <li>Create schedule and project timeline</li> <li>Track deliverables</li> <li>Support and direct team</li> <li>Monitor and report on project progress</li> <li>Present to stakeholders reports on progress as well as problems and solutions</li> <li>Implement and manage change when necessary to meet project outputs</li> <li>Evaluate and assess result of project</li> <li>Monitors contractual performance and costs and takes action to correct discrepant conditions</li> <li>Performs other duties and assignments as required</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Minimum Education:</strong> <ul> <li>Six Sigma Green Belt Certification desired</li> <li>PMP certification desired.</li> <li>Must be CAC eligible and/or able to obtain a Common Access Card (CAC)</li> <li>Must be a U.S. Citizen</li> </ul> </li> <li> <strong>Preferred Qualifications/Certifications:</strong> <ul> <li>Bachelor's degree in Engineering, Construction Management or related field preferred</li> <li>Project Management Professional (PMP) is highly desirable.</li> </ul> </li> <li> <strong>Experience:</strong> <ul> <li>Minimum of Ten years Project Management or Construction Management experience.</li> <li>Minimum of Seven (7) or more years experience supervising employees.</li> <li>Six (5) years of Project Management experience with 2 years in a managerial capacity of a similar project, department or branch related to these functions.</li> </ul> </li> <li> <strong>Skills:</strong> <ul> <li>Must be able to demonstrate good oral, written and listening skills.</li> <li>Five to eight years as a manager in a multi-discipline environment comparable to that offered under this contract.</li> <li>Preferred background in military installation base support/infrastructure management</li> <li>Able to manage a large team of highly complex technical multi-occupations performing operations & maintenance, construction and repair of systems, equipment, devices, components at a federal government installation in a foreign country. Fluency in reading and interpreting plans, technical data, schematics, and diagrams.</li> <li>Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.</li> <li>Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li> <li>Knowledgeable of how to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li> <li>Must be able to read, write and speak the English language with proficiency.</li> <li>Requires a collaborative work style, fostering cooperation, and teamwork.</li> <li>Must exercise discretion and good sound judgment.</li> <li>Must have high level of proficiency in the use of MS Office and/or other related applications.</li> <li>Assists with the Management of assigned personnel as required.</li> </ul> </li> <li><br></li></ul>
<div> <strong>About Tabby</strong> <br>Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.<br>We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.<br>If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.<br> <br> <strong>About the Role</strong> <br>We re looking for a Manager/Sr Manager to be Tabby s sole commercial point of contact on the ground in Kuwait. This person will act as our local face to merchants, an escalation point and door opener, while working closely with our UAE based account management, sales and partnerships teams who own the day to day execution of deals.<br>You won t be closing deals in isolation. Instead, you ll be the person merchants call when they want a face to face conversation, the person who spots the gaps and opportunities in the market that aren t being maximised, and the person who keeps Tabby s commercial engine in Kuwait running smoothly by working through others.<br>You ll be accountable for an overall GMV (and potentially revenue) goal for the market, achieved by orchestrating closely with the commercial teams rather than owning the full sales cycle yourself. </div> <div> <strong>What You ll Do</strong> </div> <ul> <li> Serve as Tabby s on the ground commercial representative in Kuwait, building strong relationships with key merchants and partners</li> <li> Act as an escalation point for merchant needs that require an in person presence or local touch</li> <li> Evangelise for Tabby in Kuwait: attend events, open doors, and build Tabby s local commercial presence and brand</li> <li> Identify gaps and untapped opportunities in the Kuwait merchant portfolio and flag them to the right teams</li> <li> Partner closely with account management, sales and partnerships teams to drive deal closure and account growth</li> <li> Own and be accountable for GMV (and potentially revenue) targets for the Kuwait market, achieved through collaboration rather than direct control</li> <li> Firefight where required, and repair merchant relationships where needed, by acting as a trusted local advisor and evangelist</li> </ul> <div> <strong>What We re Looking For</strong> </div> <ul> <li> 5+ years of experience in a commercial role such as account management, sales or partnerships, ideally with exposure to online and/or offline retail</li> <li> Understanding of e-commerce sales funnels: how merchants acquire, convert and grow customers</li> <li> Strong communication skills, comfortable representing a brand externally and building relationships at all levels</li> <li> Proven project management skills and the ability to get things done through collaboration rather than direct execution</li> <li> A commercial mindset with genuine curiosity about how businesses grow</li> <li> Relationship driven leaders, with the ability to navigate difficult conversations and imbibe consultative selling</li> <li> Comfortable operating at a fast pace with a certain level of ambiguity, as this is a new market launch</li> </ul>
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<p><b>RESPONSIBILTIES:-<span></span></b></p><p> </p><p> </p><ul><li>Responsible for successful initiation, planning, design, execution, monitoring, controlling and closure of a projects to a high standard, and ensure projects compliance with Projects Division/ company policies and legal requirements.</li><li>Responsible for the commercial performance of the project including the preparation and submission of payment applications, preparation and submission of variations, and agreement of the same.</li><li>Ensure the Project activities adhere to the requirements of the QHSE Management System.</li><li>Prepare periodic reports for management including status of budgets, variance/change claims, schedules, disputes, up-coming activities & safety records.</li><li>Ensure project estimates are accurate and the project scope is executable within the budget.</li><li>Prepare project implementation schedules.</li><li>Manage the appropriate purchase and sub-contract orders as required on the projects.</li><li>Create project organization charts and contact lists.</li><li>Coordinate with clients on project documentation, health and safety requirements and subcontractor compliance.</li><li>Ensure standard documents are continually used and maintained. These include but are not restricted to progress schedules, technical submittals, RFI’s, etc. Ensure customer satisfaction is maintained.</li><li>Leadership in the resolution of issues or conflicts, healthy decision-making is utilized and recorded, Ensures that the close out activities are completed.</li><li>Attend regular meetings (on work progress, coordination, design, etc.) with Main Contractor and Consultant to discuss key issues related to the project and take effective corrective actions.</li><li>Monitor project budgets and schedule and oversee performance to ensure on time, quality and on budget project execution.</li><li>Provides guidance, managerial, technical support to complete project team.</li><li>Lead and Communicate with project site engineers, subcontractors and vendors to assist them in working to the Project schedule.</li><li>Represent GEC with customers, clients, consultants, Government Authorities, vendors and subcontractors.</li><li>Review subcontractor references, obtain Subcontractor bonds, and maintain project files.</li><li>Attend all schedule and management MEP meetings necessary to monitor and manage the projects, chairing as appropriate.</li><li>Manage all requisitions and payments including lien releases and project payroll and maintains best possible cash flow throughout the project, communicating issues proactively.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>QUALIFICATIONS & COMPETENCIES:</p><p><br></p><ul><li>Bachelor Degree in Mechanical Engineering from a recognized institute.</li><li>Experience with minimum 10 + years in progressively responsible Project Management roles leading larger teams in the MEP industry.</li><li>Must be certificate holder of PMP (Project Management Professional).</li><li>Strong problem solving, negotiations and creative skills.</li><li>High level of integrity and dependability with a strong sense of urgency and results-orientation. </li><li>Excellent command in English and Arabic.</li><li>Self-driven, detail-oriented with analytical mindset.</li><li>Excellent interpersonal and communication skills.</li><li>Decision Making & Leadership Skills.</li><li>Strategy Development & Technical Competence.</li><li>Project Planning &Team Management.</li><li>Risk Management.</li><li>Cost Management.</li></ul><p><br></p></div>
Libertex Group Overview<br><br>Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise.<br><br>Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘Libertex', the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.<br><br>A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.<br><br>The Libertex Group in Numbers:<br><br>28+ years of fintech experience3M+ clients worldwide700+ employees45+ international awards (for Libertex)300+ tradable assets (through Libertex)<br><br>The Libertex Group is constantly driven by a single passionate purpose - to tirelessly work on developing amazing fintech for people who simply want to have ‘more' in their lives.<br><br>Job Overview<br><br>As a Business Development Manager, you will drive client acquisition and partnership growth across GCC. Your role will involve onboarding IBs, affiliates, trading academies and institutional clients while ensuring compliance with regional regulations.<br><br>Main Responsibilities<br><br>Develop and execute a business development strategy tailored to GCC, focusing on client acquisition and retention Identify, recruit, and manage Introducing Brokers (IBs), affiliates, and institutional clients in GCCAct as the main point of contact for partners, ensuring their satisfaction and loyalty Collaborate with the marketing team to design and deploy region-specific campaigns Represent the company at expos, seminars, and events Stay updated on regulatory frameworks, competitive offerings, and market trends Track KPIs: revenue, client acquisition, conversion rates, and trading volumes<br><br>Requirements<br><br>Degree in Business Management, Marketing or any other relevant field. At least 3-5 years of experience in Forex/CFD business development, with a focus on GCC markets Excellent command of Arabic and English language Strong network of IBs, affiliates, and traders in GCCKnowledge of GCC market dynamics, including trading behaviors and regulations Excellent negotiation, presentation, and communication skills<br><br>Benefits<br><br>21 working days of annual leave Work remotely whilst being part of a global team Udemy Business unlimited membership Professional and personal development opportunities in a fast-growing environment <br><br>Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.
Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service Inspects all VIP rooms prior to arrival Oversee maintenance of efficient repeat guest history system Promote Inter-Hotel sales and in-house facilities Perform such functions as to include:Priority Club and regular guest welcome letters Solicitation of Priority Club applications Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Attending to special requests by guests Develop and implement guest telephone contact systems Compile, analyze and control guest relations’ costs Schedule and attend regular Priority Club and VIP guest cocktail parties and social engagements in an effort to further improve on service delivery Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Organize and conduct regular meetings for all Guest Relation’s staff to facilitate communications and smooth operations Supervises Guest Relations Team to ensure a consistently high standard of customer service following the Inter Continental guidelines and the Standard Operating Procedures of the department. Ensures daily tasks and activities are completed. Ensures that all staff has a high level of product knowledge of the hotel and the local area and know what is happening in the hotel on a daily basis. Informs other operational departments such as Housekeeping and F&B on matters related to arrival times, special requests and VIP amenities set up. Regularly reviews and develops the standards of VIP amenities following guest comments. Monitors the enrolment and correct handling and updating of Priority Club Membership in the system. Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel maximize rooms’ sales and revenue for the hotel. Conducts show rounds to the preset standard. Ensure and maintain the security of information relating to customers and personnel in the hotel. Adhere to company credit policies to ensure that all revenue expected will be received.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Project Leadership & Execution Oversee end‑to‑end delivery of industrial project logistics from tender stage through execution and project close‑out. Lead project planning, including route studies, feasibility assessments, transport engineering, and risk mitigation strategies. Approve method statements, lifting plans, and HSSE documentation prepared by operational teams. Ensure compliance with technical requirements, safety standards, and contractual obligations. Monitor critical project milestones and intervene proactively to resolve operational bottlenecks. Commercial & Financial Management Lead project budgeting, cost control, and financial forecasting. Review and approve quotations, vendor selections, and major procurement decisions. Ensure accurate billing, margin protection, and timely financial closure of projects. Support commercial teams in tender preparation, solution design, and customer presentations. Customer & Stakeholder Engagement Serve as the senior point of contact for key project clients, EPCs, OEMs, and strategic partners. Conduct project review meetings, performance evaluations, and post‑project debriefs. Manage escalations, negotiate solutions, and ensure adherence to service-level agreements (SLAs) and KPIs. Coordinate cross‑functional collaboration with chartering, engineering, HSSE, finance, and country operations teams. Vendor & Carrier Management Oversee relationships with heavy‑lift carriers, vessel owners, transport engineering firms, and specialized subcontractors. Evaluate vendor performance and ensure compliance with contractual, technical, and safety requirements. Approve major subcontracting decisions and negotiate key commercial terms. Governance, Compliance & Risk Control Ensure all project activities comply with international trade regulations, customs requirements, and HSSE standards. Lead risk assessments and implement mitigation plans for high‑risk cargo movements. Maintain audit‑ready documentation and ensure adherence to internal governance frameworks. Team Leadership & Development Supervise and mentor Industrial Projects Specialists, coordinators, and field teams. Build capability in heavy‑lift logistics, project planning, and operational excellence. Promote a culture of safety, accountability, and continuous improvement.<br><br><br>Required Competencies<br><br><br>Deep expertise in multimodal project logistics, heavy‑lift operations, and chartering. Strong commercial acumen with experience managing project P&L. Advanced knowledge of Incoterms, HSSE frameworks, and transport engineering principles. Proficiency with logistics ERP systems (SAP, Cargo Wise, or similar). Excellent leadership, negotiation, and stakeholder‑management skills. Ability to manage multiple large‑scale projects under tight timelines.
On behalf of our client, we are seeking an experienced Manager – Accounts & Finance to lead the accounting and finance function across the Family Office and its related Group entities operating across multiple jurisdictions. Reporting directly to the CFO, the role will have broad responsibility across financial accounting, reporting, budgeting, forecasting, cash flow, treasury, payroll governance, tax and statutory compliance, while also supporting finance transformation and strategic decision-making.<br>Key Responsibilities:Accounting and financial reporting across multiple Group entities Oversee monthly, quarterly and annual financial reporting and MISManage statutory audits, tax compliance and regulatory reporting Lead budgeting, forecasting, cash flow planning and liquidity management Oversee banking, treasury operations and payment controls Provide financial analysis and decision support to senior stakeholders Govern payroll processes and ensure appropriate financial controls Support the implementation and stabilization of Microsoft Dynamics Drive finance transformation, automation and process improvement initiatives Lead, mentor and develop the finance team Partner with HR, Investment, Operations, Family Concierge and other functions on financial planning and reporting<br>Skills & Qualifications:Bachelor’s degree in Accounting, Finance or a related discipline CA, CPA, ACCA or CMA qualification7–10 years of progressive experience in accounting and finance, including team leadership/supervision Strong experience in financial reporting, budgeting, forecasting, statutory audits, tax compliance and cash flow management Experience managing multi-entity environments across different jurisdictions Exposure to Family Offices, Investment Holding Companies, or similar complex business environments is preferred Strong technical accounting knowledge, including IFRS/local GAAPHands-on experience with Microsoft Dynamics or a similar ERP system Strong analytical, communication, and stakeholder management skills High level of integrity, ownership, and attention to detail
<div><div ><p><strong>1. Project Leadership & Execution</strong></p><ul > <li><span>Oversee end‑to‑end delivery of industrial project logistics from tender stage through execution and project close‑out.</span></li> <li><span>Lead project planning, including route studies, feasibility assessments, transport engineering, and risk mitigation strategies.</span></li> <li><span>Approve method statements, lifting plans, and HSSE documentation prepared by operational teams.</span></li> <li><span>Ensure compliance with technical requirements, safety standards, and contractual obligations.</span></li> <li><span>Monitor critical project milestones and intervene proactively to resolve operational bottlenecks.</span></li> </ul><p><strong>2. Commercial & Financial Management</strong></p><ul > <li><span>Lead project budgeting, cost control, and financial forecasting.</span></li> <li><span>Review and approve quotations, vendor selections, and major procurement decisions.</span></li> <li><span>Ensure accurate billing, margin protection, and timely financial closure of projects.</span></li> <li><span>Support commercial teams in tender preparation, solution design, and customer presentations.</span></li> </ul><p><strong>3. Customer & Stakeholder Engagement</strong></p><ul > <li><span>Serve as the senior point of contact for key project clients, EPCs, OEMs, and strategic partners.</span></li> <li><span>Conduct project review meetings, performance evaluations, and post‑project debriefs.</span></li> <li><span>Manage escalations, negotiate solutions, and ensure adherence to service-level agreements (SLAs) and KPIs.</span></li> <li><span>Coordinate cross‑functional collaboration with chartering, engineering, HSSE, finance, and country operations teams.</span></li> </ul><p><strong>4. Vendor & Carrier Management</strong></p><ul > <li><span>Oversee relationships with heavy‑lift carriers, vessel owners, transport engineering firms, and specialized subcontractors.</span></li> <li><span>Evaluate vendor performance and ensure compliance with contractual, technical, and safety requirements.</span></li> <li><span>Approve major subcontracting decisions and negotiate key commercial terms.</span></li> </ul><p><strong>5. Governance, Compliance & Risk Control</strong></p><ul > <li><span>Ensure all project activities comply with international trade regulations, customs requirements, and HSSE standards.</span></li> <li><span>Lead risk assessments and implement mitigation plans for high‑risk cargo movements.</span></li> <li><span>Maintain audit‑ready documentation and ensure adherence to internal governance frameworks.</span></li> </ul><p><strong>6. Team Leadership & Development</strong></p><ul > <li><span>Supervise and mentor Industrial Projects Specialists, coordinators, and field teams.</span></li> <li><span>Build capability in heavy‑lift logistics, project planning, and operational excellence.</span></li> <li><span>Promote a culture of safety, accountability, and continuous improvement.</span></li> </ul><p><strong>Required Competencies</strong></p><ul > <li><span>Deep expertise in multimodal project logistics, heavy‑lift operations, and chartering.</span></li> <li><span>Strong commercial acumen with experience managing project P&L.</span></li> <li><span>Advanced knowledge of Incoterms, HSSE frameworks, and transport engineering principles.</span></li> <li><span>Proficiency with logistics ERP systems (SAP, CargoWise, or similar).</span></li> <li><span>Excellent leadership, negotiation, and stakeholder‑management skills.</span></li> <li><span>Ability to manage multiple large‑scale projects under tight timelines.</span></li> </ul></div><br></div>
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Company Description<br><p>At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.<br>
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.<br>
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.</p><br><br>Job Description<br><p>We are seeking an experienced Senior Project Manager to be based in Kuwait City. This is an excellent opportunity for a talented professional to serve as the primary liaison between clients, contractors, consultants, and local regulatory authorities. Working independently from the client's office in Kuwait City, you will ensure effective project coordination, communication, and execution throughout the project lifecycle, with a focus on stakeholder management and on-site oversight. </p><br><ul><li>Represent the client in meetings with contractors, consultants, and regulatory authorities, advocating for client interests and project requirements, with fluency in Arabic to communicate effectively with local stakeholders</li><li>Coordinate and communicate technical, commercial, and project requirements between all stakeholders.</li><li>Monitor project progress through regular site visits and provide periodic progress reports.</li><li>Identify, track, and escalate project risks, issues, delays, and technical concerns.</li><li>Attend project coordination meetings and support resolution of outstanding actions.</li><li>Follow up on permits, approvals, inspections, and utility connections with relevant authorities.</li><li>Ensure compliance with project quality, safety, and client requirements.</li><li>Support project completion, handover activities, and final walkthroughs.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Engineering, Construction Management, or a related field</li><li>Minimum 5+ years of professional experience in project coordination, construction, or project management, preferably within the oil & gas sector</li><li>Proven experience working in Kuwait with demonstrated knowledge of local standards, building codes, and regulatory requirements</li><li>Established track record of direct engagement with Kuwaiti local authorities and government agencies</li><li>Fluent Arabic speaker (essential requirement)</li><li>Demonstrated proficiency in stakeholder management and cross-functional collaboration</li><li>Excellent communication, reporting, and presentation abilities</li><li>Strong analytical and problem-solving skills with meticulous attention to detail</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br><p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
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<ul><li>Assist the General Manager in managing Auto Spare Parts Division operations and business objectives.</li><li>Monitor sales, purchasing, warehouse, inventory, and customer service activities.</li><li>Support achievement of sales, gross profit, and KPI targets.</li><li>Develop relationships with key customers, garages, workshops, fleets, and dealers.</li><li>Monitor product availability, stock levels, pricing, margins, and inventory aging.</li><li>Coordinate with suppliers and purchasing teams for timely procurement and competitive pricing.</li><li>Ensure effective warehouse and inventory control and minimize stock discrepancies.</li><li>Support team management, performance monitoring, coaching, and development.</li><li>Handle key customer complaints and service escalations.</li><li>Prepare management reports, budgets, forecasts, and business analysis.</li><li>Identify opportunities to improve efficiency, reduce costs, and increase profitability.</li><li>Coordinate with Finance, HR, IT, Logistics, Marketing, and other departments.</li><li>Ensure compliance with company policies, procedures, and controls.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualification & Experience</p><ul><li>Bachelor’s degree in Business, Automotive, Supply Chain, Sales, Operations, or related field.</li><li>7–10 years’ experience in automotive spare parts, preferably at managerial/supervisory level.</li><li>Strong experience in spare parts sales, inventory, purchasing, warehouse operations, and business development.</li><li>Strong knowledge of automotive parts, applications, and aftermarket market.</li><li>India/GCC automotive aftermarket experience is an advantage.</li><li>Age: 32–40 years | Nationality: Indian.</li></ul><p>Required Skills</p><ul><li>Strong leadership, team management, and decision-making skills.</li><li>Excellent knowledge of automotive spare parts and aftermarket business.</li><li>Strong sales, business development, and customer relationship skills.</li><li>Experience in inventory, warehouse management, purchasing, and supplier negotiation.</li><li>Strong commercial, financial, analytical, and problem-solving skills.</li><li>Excellent communication and negotiation skills.</li><li>Proficient in MS Office/Excel and ERP systems.</li><li>Ability to manage multiple priorities and work under pressure.</li><li>Strong ability to analyze KPIs and management reports.</li></ul><p><br></p></div>
<p>Grow the restaurant business, by working with OpenTable to optimize seating capacity and increase the business volume Drive the average check and food to beverage ratio to maximize average spend per guest Be a local ambassador, be highly connected with local concierges, real estate, transportation companies etc. Work with PR and Marketing to promote the restaurant to influencers, local concierge, business professionals and hotel guests. This also includes liaising with the Catering team to promote and execute restaurant buyouts and private dining events. Entertain influencers, journalists, and business promoters Handle guest service enhancements and glitch resolution in case of guest complaints or negative comments and ensure full closure of this, to the guest's satisfaction not only while guests are dining, but with on-line reviews as well. The ideal candidate will be a strong communicator and will be able to handle and diffuse employee issues with ease. Accountable for Financial Performance, Restaurant P&L, Guest satisfaction, maintaining server and culture standards and driving best practices. Responsible for the development and success of the Restaurant team, Responsible for building the relationship with Front and Back of House teams and ensuring a strong partnership and active and timely communication with Restaurant Chef. Be present at all times of high occupancy to ensure that professional, courteous and efficient guest service is offered, following the standards and sequence of service. Establish and maintain adequate equipment and product par stock. Ability to stay current with F&B offerings in the area and international trends in order to drive activations and pop-ups that are relevant to the market.</p><p><strong>Desired Candidate Profile</strong></p><p>Two + years' experience years of previous managerial experience in fast paced Food and Beverage setting required, preferably in a luxury resort environment. Previous experience with MICROS or other POS systems preferred. Must have working knowledge of division operations, service, cost control, labor control and accounting. Requires the ability to operate computer equipment and knowledge of Open Table and Microsoft applications. Elevated Leadership skills and cross-cultural sensitivity, and customer service orientation Guest centricity and understanding the importance of guest s preferences.</p>
<p>We are seeking an experienced Arabic speaking Public Relations Manager to lead corporate communications, stakeholder engagement, and strategic relationship management for a diversified holding company. Position: Public Relations Manager (Arabic Speaker) Industry: Investment Management Location: Kuwait Work Model: On site Relocation: Overseas candidates are welcome to apply and must be willing to relocate to Kuwait About the Role This is a senior leadership role responsible for strengthening the company's reputation, supporting business growth, and building strong relationships with government entities, investors, media, clients, and strategic partners across Kuwait and international markets. Key Responsibilities Develop and execute corporate PR and communication strategies aligned with business objectives. Build and maintain strong relationships with government authorities, regulatory bodies, business councils, chambers of commerce, embassies, investors, clients, and strategic partners. Represent the company at meetings, conferences, exhibitions, networking events, and official engagements locally and internationally. Manage media relations, including press releases, media briefings, interviews, and reputation management. Lead crisis communication planning and act as the primary communication contact during critical situations. Support investor communications, including presentations, corporate messaging, and stakeholder engagement. Ensure consistent corporate messaging and brand representation across all communication channels. Coordinate corporate events, executive speaking engagements, and media appearances. Support digital PR initiatives in collaboration with the Marketing team to strengthen the company's online presence. Develop internal communication initiatives that enhance employee engagement. Identify networking and partnership opportunities that support business development and international expansion. Monitor political, regulatory, economic, and industry developments and provide strategic recommendations to senior management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field. A Master's degree is an advantage. Relevant experience in Public Relations, Corporate Affairs, Government Relations, Business Relations, or Stakeholder Management. Experience within a holding company, diversified group, multinational organization, or large corporate environment is highly preferred. Demonstrated success in building relationships with government authorities, investors, business leaders, media, and strategic partners. Experience supporting market expansion, business development, or international growth initiatives is an advantage. Excellent written and verbal communication, presentation, and stakeholder management skills. Strong media relations and crisis communication experience. Excellent organizational and project management skills with the ability to manage multiple priorities. Experience working with digital and social media communications. Knowledge of investor relations is a plus.</p>
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<p><span>Manager – Research & Grants Office</span></p><br>
<p><span>Classification: </span>Institutional Support</p><br>
<p><span>Reports To: </span>Assistant Vice President for Research</p><br>
<p><span>Location: </span>Jahra, Kuwait</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Job Purpose</span></p><br>
<p>The Manager – Research & Grants Office supports the Assistant Vice President for Research by managing the operational, administrative, and grant-related functions of the Academic Research & Grants Office (RGO). The role ensures efficient coordination of research operations, grant administration, committee activities, faculty and student engagement, institutional reporting, research compliance, and external collaborations while supporting AIU's research strategy, institutional priorities, accreditation requirements, and research visibility.</p><br>
<p><span><br>Key Responsibilities</span></p><br>
<p><span>Research Office Operations</span></p><br>
<ul>
<li>Manage the daily operations of the Research & Grants Office, including workflow planning, calendars, project tracking, SharePoint, documentation, records management, forms, templates, SOPs, meeting coordination, action tracking, and continuous process improvement to ensure efficient and consistent service delivery.</li>
</ul>
<p><span>Research Grants & Funding Administration</span></p><br>
<ul>
<li>Coordinate internal and external grant activities, including funding opportunity identification, proposal calls, submission tracking, review processes, award administration, grant documentation, reporting timelines, close-out activities, post-award monitoring, compliance requirements, budget coordination, expenditure tracking, procurement follow-up, and liaison with funding agencies including government, industry, KFAS, and institutional partners.</li>
</ul>
<p><span>Research Ethics & Compliance</span></p><br>
<ul>
<li>Coordinate the administrative functions of the Research & Ethics Committee by maintaining ethics submissions, committee records, approvals, review documentation, compliance files, conflict of interest records, responsible research practices, publication support, research policies, institutional procedures, and awareness and training programs while ensuring audit-ready documentation.</li>
</ul>
<p><span>Research Reporting & Institutional Effectiveness</span></p><br>
<ul>
<li>Prepare weekly, monthly, quarterly, and annual reports covering research activities, grants, publications, collaborations, partnerships, events, faculty and student engagement, and institutional achievements. Maintain research KPIs, dashboards, executive reports, briefing notes, accreditation evidence, rankings data, research impact documentation, and institutional reporting while coordinating with Institutional Research, academic schools, and administrative departments to ensure data accuracy.</li>
</ul> <p><span>Faculty & Student Research Support</span></p><br>
<ul>
<li>Coordinate faculty research initiatives including grant writing support, workshops, publication support, research methodology programs, school-level research activities, and faculty engagement initiatives. Support undergraduate and graduate student research through internships, research showcases, poster competitions, publications, participation tracking, and research development while serving as the primary point of contact for research-related inquiries.</li>
</ul> <p><span>Research Partnerships & Institutional Visibility</span></p><br>
<ul>
<li>Coordinate research collaborations with local, regional, and international partners by supporting partnership development, Memoranda of Understanding (MoUs), collaborative projects, external visits, invited speakers, research forums, seminars, conferences, workshops, research days, grant information sessions, and stakeholder engagement. Collaborate with Marketing & Communications to promote research achievements through newsletters, website content, media releases, faculty highlights, and institutional communications while maintaining records supporting research visibility and institutional impact.</li>
</ul> <p><span>General Responsibilities</span></p><br>
<ul>
<li>Build effective working relationships with faculty, Deans, academic leaders, administrative departments, students, funding agencies, external partners, and senior leadership. Perform additional duties and special projects assigned by the Assistant Vice President for Research in support of University priorities.</li>
</ul> <p><span>Required Skills & Qualifications</span></p><br>
<ul>
<li>Strong knowledge of research administration, grants management, higher education operations, institutional reporting, research ethics, compliance, and research governance.</li>
<li>Excellent project management, planning, organizational, analytical, documentation, and reporting skills with the ability to manage multiple priorities simultaneously.</li>
<li>Strong written and verbal communication skills with the ability to prepare executive reports, presentations, correspondence, committee documentation, and institutional summaries.</li>
<li>Demonstrated ability to coordinate effectively with faculty, academic leadership, administrative departments, students, funding agencies, external partners, and senior executives.</li>
<li>High attention to detail, strong follow-up skills, professional judgment, confidentiality, and commitment to continuous improvement.</li>
<li>Advanced proficiency in Microsoft Office applications, SharePoint, Excel, reporting tools, dashboards, project trackers, document repositories, and related technologies.</li>
</ul> <p><span>Education & Experience</span></p><br>
<p><span>Required</span></p><br>
<ul>
<li>Bachelor's degree in Project Management, Research Administration, Science, Engineering, Health Sciences, Communication, or a related discipline.</li>
<li>Minimum of <span>four (4) years</span> of progressively responsible experience in research administration, grants management, academic administration, institutional reporting, accreditation support, project management, committee administration, or higher education operations.</li>
<li>Demonstrated experience coordinating projects, maintaining documentation, preparing reports, managing stakeholders, and supporting institutional initiatives.</li>
</ul>
<p><span><br>Preferred</span></p><br>
<ul>
<li>Master's degree in Research Management, Public Administration, Project Management, Education Leadership, Science, Engineering, or a related field.</li>
<li>Experience within a university research office, grants office, academic affairs, institutional effectiveness, accreditation, research centre, or similar higher education environment.</li>
<li>Experience supporting research grants, ethics committees, faculty research, KPI reporting, external funding agencies, research compliance, and project management.</li>
<li>Professional certifications in project management, grants management, research administration, compliance, ethics, or institutional reporting are considered an advantage.</li>
</ul> <p><span>Key Performance Indicators</span></p><br>
<p>Success in this position will be measured through the effective management of Research & Grants Office operations; timely grant administration and reporting; audit-ready ethics and compliance documentation; accurate institutional reporting and KPI management; successful faculty and student research engagement; effective coordination of research events, partnerships, and collaborations; maintenance of research evidence supporting accreditation and rankings; timely stakeholder support; and continuous improvement of Research & Grants Office processes and services.</p><br> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education. </p><br> </div>
<p>We are hiring experienced Asst Floor Manager for a reputed restaurant group in Kuwait . Key Responsibilities Assist the Floor Manager in overseeing daily restaurant floor operations Supervise front-of-house staff including waiters, hosts, and service crew Ensure excellent customer service and guest satisfaction at all times Monitor staff performance, grooming, attendance, and discipline Handle guest complaints and resolve issues professionally Coordinate with kitchen and bar teams for smooth service flow Ensure proper table setup, cleanliness, and hygiene standards Support staff training, scheduling, and shift coordination Assist in achieving restaurant sales and operational targets Monitor inventory of service items and report shortages Ensure compliance with company policies, SOPs, and food safety standards Prepare shift reports and support management with daily operations Benefits: Attractive Salary Accommodation & Transportation Provided Job Location : Kuwait</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Hospitality Management or related field preferred</p><p>3 5 years of experience in restaurant or hospitality operations</p><p>Previous supervisory experience in restaurants or caf s preferred</p><p>Strong leadership and team management skills</p><p>Excellent communication and customer service abilities</p><p>Ability to work under pressure in a fast-paced environment</p><p>Good problem-solving and conflict-resolution skills</p><p>Familiarity with POS systems and restaurant operations</p>
<p><b>JOB SUMMARY </b></p><p><br></p><p>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES </b></p><p><br></p><p>Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.</p><p>Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>Customer Success Acount Manager Intern (CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> This internship program is tailored for <strong>Kuwaiti Nationals</strong>, aiming to accelerate Kuwaiti employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>This internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: </strong>The <strong>6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>CSAM</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.</li><li>Kuwaiti nationality.</li><li>Legally authorized to work in Kuwait (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required. </li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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