Tourism manager Jobs in Kuwait 2026

Bayt

Customer Success Acct Manager

On-site - Kuwait 9 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview Are you a cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real? As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their business value across our Digital Cloud platforms. By leveraging your business acumen, industry perspectives, customer knowledge, and technical expertise you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Customer Relationship Management Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels. Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry. Customer Success Leadership Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account. Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health. Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn. Technical Relevance Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation. Qualifications Bachelor's Degree in Business, Engineering, Computer Science, or related field AND 1+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience. Proficiency in English. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. </div>

Full Time Mid career Bayt

Sr. Digital Delivery Coordinator - Infrastructure

On-site - Kuwait 7 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> What you will be doing * BIM Standards & Guidelines Optimisation: Develop and maintain BIM standards, guidelines, and templates in alignment with ISO 19650 to ensure firm-wide consistency and compliance. * Collaborate with department and Digital Delivery leadership to ensure BIM initiatives align with overall digital delivery goals * Conduct audits to maintain BIM standards, in line with ISO 19650, and identify areas for improvement across projects. * Contribute to the development and refinement of a strategic roadmap, identifying improvement areas and recommending adjustments to support the department’s digital transformation efforts and project delivery excellence. * Coordinate training programs and upskilling initiatives to ensure continuous staff development. * Develop and tailor BEPs for each project, ensuring they align with ISO 19650 standards and company protocols. * Enhance content library management by ensuring Revit families, CAD blocks, 2D details, schedules, and other resources are consistently updated, well-organized, and easily accessible across teams. * Focus on maintaining the library's relevance and usability by regularly monitoring usage patterns, assessing content alignment with project standards, and implementing updates to support efficient, standardized project delivery. * Establish and enforce protocols to ensure model quality, effective coordination, clash detection, and issue management workflows. * Lead initial BIM kickoff meetings to set project strategy, establish roles, and outline key milestones. * Identify emerging trends and business opportunities related to BIM. * Maintain ongoing oversight of the CDE to monitor access, support seamless collaboration, and ensure compliance with project needs throughout its lifecycle. * Manage and utilise digital tools to oversee content libraries, perform model health checks, and automate routine tasks. Ensure that content and models are efficient, optimized, and compliant with project standards. * Manage the exchange of discipline-specific design models through the CDE or Electronic Document Management System (EDMS), ensuring compliance with established protocols and effective collaboration between teams. * Monitor and assess project execution to identify and address any deviations from established standards, supporting project teams in achieving quality and regulatory compliance. * Monitor the effectiveness of these tools, address issues as they arise, and provide training and support to project teams for their successful implementation. * Monitor project progress, maintain high QA/QC standards, and ensure the delivery of accurate and consistent design models. * Post initial setup is complete, transitions day-to-day BIM management responsibilities to the appropriate project team members, maintaining oversight and conducting periodic reviews to support quality assurance and address any issues as they arise. * Oversee BIM processes across all project stages to ensure compliance with ISO 19650 and/or project standards, maintain rigorous QA/QC protocols, and uphold consistent BIM practices. * Process Improvement & Optimisation: Drive initiatives to streamline BIM processes by developing automation routines that improve productivity while ensuring adherence to established BIM standards and quality protocols. * Provide comprehensive digital delivery and BIM orientation for new hires, ensuring familiarity with tools, standards, and processes to support a smooth transition into their roles. * Set clear benchmarks and KPIs, tracking performance metrics, and providing regular reports on progress, challenges, and achievements. * Review proposals for BIM requirements and provide input on best practices to support project goals. * Support and promote Pace’s digital delivery and BIM capabilities by contributing to marketing efforts through material creation, web content, literature, interviews, and presentations at client-focused conferences and industry events. * Stay informed on emerging industry trends, evaluating and recommending software solutions that support evolving project and organizational goals. * Utilise established CDE templates as a baseline and configure them to suit project-specific requirements ensuring access controls, information exchange protocols, coordination workflows, and issue management processes are correctly defined and implemented. * Support department management with allocating BIM resources strategically across projects to meet varying needs. * Act as the primary BIM contact during project setup, coordinating requirements with clients and consultants and addressing escalated issues as required. Required Experience * Minimum 10 years’ experience in Infrastructure Department with expertise in BIM implementation and management. Education * Bachelor’s Degree in Civil Engineering. * Master’s Degree in Structural Engineering or a related discipline (Preferred). Certifications & Memberships * AutoCAD Civil 3D Certified Professional is Preferable. * ISO 19650 Certification * Recognized BIM qualification (Preferred) Essential Skills * Autodesk Construction Cloud (ACC), Revit, AutoCAD, Navisworks, Power BI. * Etabs, Safe, SAP2000, S- Concrete, RAM Connections, Ram Concept, Concide Beam. * IMAGINiT Clarity, Kinship (Preferred). * Adobe Creative Cloud, Microsoft Office 365.   * Expertise in standards such as BS/PAS 1192 and ISO 19650. * Strong understanding of BIM management processes, coordination workflows, and their application across design, construction, and delivery phases. * Strong understanding of OIR (organisational data needs for strategic goals), AIR (data for asset management and lifecycle value), and PIR (project-specific data for design, construction, and delivery). * Experience managing a Common Data Environment to ensure effective collaboration and information exchange. * Knowledge of Dynamo automation and similar scripting tools (Preferred). * Understanding of COBie/IFC workflows for data exchange and compliance (Preferred). </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">About the Role * The Senior Digital Delivery Coordinator (SDDC) / BIM Manager is responsible for the development, implementation, and enforcement of digital delivery and BIM standards, workflows, and best practices across the Infrastructure department, ensuring consistency in all BIM projects, files, models, and departmental processes. Based in Kuwait, the SDDC works closely with the Digital Delivery Department, IT, and the Director of Infrastructure Department, facilitating collaboration across teams to oversee both local and international projects. Directly reporting to their department's Director and indirectly report through a technical stream to the Director of the Digital Delivery Department. * This role may occasionally require international travel for project coordination, cross-office collaboration, and participation in industry events to support best practices and continuous improvement. * As a vital part of the Digital Delivery team, the SDDC collaborates with the infrastructure team to drive the adoption of digital standards, workflows, and information management strategies across the department. Working closely with department Digital Delivery Coordinators (DDCs), the SDDC ensures alignment with company objectives and industry best practices. * This role oversees BIM processes across the department, ensuring compliance with ISO 19650 and supporting consistent, high-quality project delivery. * In addition to project oversight, the SDDC works with the Digital Delivery Department and IT to maintain a robust digital infrastructure, including essential software and hardware, to support efficient project execution and data management. </div>

6 to 8 years Naukri Gulf

Marketing Manager

On-site - Kuwait - Capital Governorate (Kuwait) 2 September 2026

Sales

The Marketing Manager leads the planning and execution of marketing agenda across retail promotions, digital media, social channels, customer engagement, partnerships, events and in-store communication. The role combines market insight, creative leadership and disciplined performance analysis to grow revenue, customer frequency, basket value, loyalty and brand preference.A hands-on retail marketer who understands Kuwaiti consumers, translates commercial priorities into effective campaigns, controls agencies and budgets, and uses data to improve sales, traffic, conversion, retention and marketing return. KEY ACCOUNTABILITIES<ol><li>Marketing Strategy and Annual Plan Develop the annual marketing strategy, budget and campaign calendar in line with sales targets, category priorities and management direction. Translate business objectives into integrated customer-acquisition, retention, promotion, brand and channel plans. Define target audiences, positioning, value propositions and channel roles for major campaigns and commercial periods. Maintain a rolling 90-day activation plan and ensure clear ownership, timing, budget and success measures for every initiative.</li><li>Customer, Market and Competitor Insight Monitor consumer behavior, retail trends, competitor pricing, promotional activity, media activity and local market developments. Analyze customer segments, purchase patterns, category performance, traffic, conversion and basket behavior to identify growth opportunities. Commission or conduct practical customer research and convert findings into campaign, assortment, pricing and service recommendations. Provide management with concise insight on market opportunities, competitive threats and emerging customer expectations.</li><li>Brand and Creative Management Maintain a clear and consistent Panda Market Kuwait brand identity across stores, digital platforms, delivery channels and external communication. Develop campaign concepts, briefs, messaging and content standards that are locally relevant and commercially focused. Review and approve creative materials, photography, video, Arabic and English copy, signage and promotional collateral before release. Protect brand reputation and ensure all communication is accurate, culturally appropriate and aligned with company values.</li><li>Retail Promotions and In-store Activation Plan seasonal campaigns, category promotions, new-product launches, clearance events and tactical sales-driving offers with Commercial and Operations teams. Coordinate promotional mechanics, supplier participation, pricing communication, store displays, point-of-sale material and execution deadlines. Ensure stores receive complete campaign toolkits and audit the quality and consistency of implementation. Evaluate promotional uplift, margin impact, stock availability, cannibalisation and post-campaign learning.</li><li>Digital, social media and Performance Marketing Lead social-media, search, display, video, email, messaging and other digital activity using a disciplined content and media calendar. Set objectives and audiences for paid campaigns; control media buying, tracking, optimization and reporting. Grow qualified reach, engagement, store visits, leads and sales while improving cost per acquisition and return on advertising spend. Maintain rapid, professional responses to online comments, messages and reputation issues in coordination with Customer Service and Operations.</li><li>CRM, Loyalty and Customer Retention Develop customer databases, segmentation, consent practices and targeted communication journeys in line with applicable requirements. Design loyalty, repeat-purchase, reactivation and customer-lifecycle initiatives that improve visit frequency and lifetime value. Use transaction and campaign data to personalize offers and test customer propositions by segment. Track retention, repeat purchase, redemption and response rates and recommend improvements based on evidence.</li><li>E-commerce and Delivery-channel Marketing Coordinate marketing for the company's online, WhatsApp, delivery-platform or other remote-order channels as applicable. Improve digital merchandising, campaign visibility, product content and conversion in partnership with Operations and IT. Align online prices, offers and availability with approved commercial plans and protect a consistent customer experience. Analyze digital-channel traffic, conversion, order value, acquisition source and promotion effectiveness.</li><li>Partnerships, Events and Public Relations Develop commercially relevant partnerships with suppliers, payment providers, local communities, media, influencers and service platforms. Plan store events, launches, sponsorships and activations that generate measurable awareness, traffic, engagement or sales. Manage media enquiries, public announcements and reputation-sensitive communication with appropriate approval. Evaluate partners and influencers for audience relevance, brand fit, credibility, cost and measurable results.</li><li>Budget, Analytics and Marketing Effectiveness Prepare and control the marketing budget, commitments, purchase requests, invoices, accruals and supplier reconciliations. Define campaign KPIs before launch and maintain dashboards for sales uplift, traffic, conversion, reach, engagement, acquisition cost and return. Conduct campaign post-evaluations, distinguish incremental impact from normal trading, and document practical lessons. Reallocate spending toward higher-performing channels and stop low-value activity when evidence does not support continuation.</li><li>Team, Agency and Cross-functional Leadership Lead and develop the marketing team and manage agencies, freelancers, media partners, printers, photographers and production suppliers. Set clear briefs, deliverables, quality standards, deadlines and service expectations; challenge costs and approve work within authority. Partner closely with Sales, Purchasing, Operations, Warehouse, E-commerce, Finance, HR, IT and Customer Service. Build a culture of creativity, commercial accountability, disciplined execution, learning and respectful teamwork.</li></ol>Desired Candidate Profile<ul><li>Bachelor's degree in Marketing, Business Administration, Communications or a closely related discipline.</li><li>Minimum 6-8 years of progressive marketing experience, including at least 3 years in a managerial or senior supervisory role.</li><li>Strong retail, supermarket, department-store, FMCG, consumer-goods or e-commerce experience is required; Kuwait-market exposure is strongly preferred.</li><li>Demonstrated responsibility for campaigns that delivered measurable sales, traffic, customer acquisition, retention or market-share outcomes.</li><li>Hands-on knowledge of social media, paid media, content, CRM, analytics, campaign tracking and digital performance optimization.</li><li>Practical experience with promotional calendars, in-store communication, supplier-funded campaigns, events and local activations.</li><li>Strong Excel and presentation skills; familiarity with analytics dashboards, advertising platforms, CRM tools and creative-workflow systems.</li><li>Full professional proficiency in Arabic and English, with strong written, presentation and copy review capability.</li><li>Mobility ability to attend stores, events, agencies and partners are preferred.</li><li>REQUIRED COMPETENCIES</li><li>Commercial orientation Connects brand and customer activity to sales, margin, traffic, conversion, frequency and return on investment.</li><li>Customer insight Understands Kuwaiti consumers, identifies meaningful segments and turns data into relevant propositions.</li><li>Creative judgment Produces clear briefs, recognizes strong ideas and maintains high standards across Arabic and English communication.</li><li>Digital fluency Uses channel data and experimentation to improve targeting, creative, conversion and media efficiency.</li><li>Planning Coordinates multiple campaigns, suppliers and deadlines without losing accuracy or store execution quality.</li><li>Influence Builds productive relationships and secures alignment across owners, commercial teams, operations, suppliers and agencies.</li><li>Leadership Sets priorities, coaches the team, manages performance and creates accountability for measurable outcomes.</li></ul>

Bayt

Vice President, Value Delivery, Aladdin & eFront

Remote - Kuwait 12 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About this role About this roleThe Aladdin Client Engagement (ACE) group manages strategic technology partnerships with Aladdin clients globally. ACE serves as the senior, trusted interface between clients and the Aladdin business, with accountability for value delivery, platform adoption, and long-term commercial outcomes. This is a highly visible, client-facing role supporting Tier-1 Middle East institutions, including large asset owners and institutional investors. The successful candidate will act as a trusted partner to client stakeholders, build strong and durable relationships across business and functional teams, and develop a detailed understanding of each institution's priorities, challenges, and evolving needs. Through proactive engagement and consistent follow-through, they will help clients realize measurable value from Aladdin, eFront, and WPS across their Public and Private Markets investment lifecycles. Your TeamAs part of one of BlackRock's fastest-growing businesses, you will join a team focused on helping institutional investors maximize value from their investment technology ecosystem. The team works closely with clients across investments, risk, operations, technology, and data functions, partnering with product, engineering, transformation, and commercial teams to deliver measurable outcomes. This role offers the opportunity to work directly with some of the most sophisticated asset owners and institutional investors in the Middle East while contributing to the growth of the Aladdin business. Your Role and ImpactYou will help manage important elements of the front-to-back client relationship, building trusted partnerships with key stakeholders and ensuring client priorities are understood and acted upon across BlackRock. Through a combination of investment lifecycle knowledge, consultative problem solving, and disciplined execution, you will help drive adoption, value realization, and long-term relationship success. You will serve as a critical link between clients and internal teams, translating client objectives into actionable plans and coordinating execution across multiple stakeholders. Your Responsibilities<ul><li>Build and maintain trusted client relationships, developing a deep understanding of client objectives, stakeholder dynamics, priorities, risks, and opportunities while ensuring strong relationship health and execution discipline.</li><li>Lead preparation for governance reviews and strategic engagements, using client insights to support platform adoption, renewals, and growth opportunities.</li><li>Drive value delivery across Public and Private Markets by applying a consultative approach, executing adoption initiatives, monitoring progress, and ensuring measurable business outcomes.</li><li>Partner with product, engineering, transformation, and support teams to represent client needs, coordinate delivery, and manage risks and escalations effectively.</li><li>Contribute to team excellence through knowledge sharing, best-practice development, and support of junior team members.</li><li>Support regional growth initiatives by representing Aladdin solutions with institutional investors and bringing client and market insights back into the business.</li></ul>Your Experience<ul><li>6+ years of experience within financial services, financial technology, consulting, or institutional investing, with a proven ability to build trusted client relationships and deliver exceptional client service.</li><li>Knowledge of Public and Private Markets operating models, workflows, data, and technology across the investment lifecycle, with the ability to develop broader front-to-back expertise.</li><li>Demonstrated experience managing client deliverables, projects, or cross-functional workstreams involving multiple stakeholders.</li><li>Strong communication, presentation, and problem-solving skills, with the ability to adapt messaging across business, technology, and executive audiences.</li><li>High personal accountability, sound judgment, curiosity, and resilience, including proactive risk identification and escalation.</li><li>Familiarity with Aladdin, eFront, WPS, Microsoft Dynamics, or similar investment technology and relationship management platforms.</li><li>Professional certifications such as CFA, CAIA, FRM, or project management certifications are advantageous; fluency in English is required and Arabic is beneficial.</li></ul>What We Offer<ul><li>A high-impact role within a fast-growing business, with meaningful responsibility and clear opportunities to broaden client ownership over time.</li><li>Direct exposure to some of the most sophisticated institutional investors in the Middle East.</li><li>Regular interaction with regional leaders, alongside structured opportunities to deepen your investment, technology, consulting, and commercial skill set.</li><li>A performance-driven, collaborative culture focused on delivering exceptional client outcomes.</li></ul>Who Are Our Clients?Institutional investors across the Asset Manager and Asset Owner segments. The Aladdin platform serves as a cornerstone of the investment operating model for many of the world's leading investors. Within the Value Delivery team, we partner with clients across Investments, Risk, Technology, Operations, and Data functions to help them maximize value from their technology ecosystem. Our commitment extends beyond software delivery, combining deep domain expertise, strategic partnership, and exceptional client service to support long-term client success. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. Guidance on AI use for candidates At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok. BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law. </div>

Full Time 10 years Gulf Talnet

Senior Project Manager

On-site - Kuwait - Capital Governorate (Kuwait) 11 August 2026

Construction & Real Estate

<h4>About us</h4> Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. <h4>Purpose:</h4> The Projects Manager is accountable for leading the delivery of PMC services for the customer projects, ensuring safe, predictable, and successful project outcomes across the full project lifecycle. This includes oversight of front-end engineering and design (FEED), detailed engineering, procurement, construction management, and commissioning support for multiple major projects. The role provides leadership to a team of Project Managers and multidisciplinary project teams, ensuring alignment with client objectives, contractual requirements, and Worley’s ways of working while delivering strong commercial performance and creating sustainable value for our customers. <h4>What you will do:</h4> <h4>Project leadership and delivery:</h4> <ul> <li>Lead and oversee the delivery of multiple large-scale PMC projects, ensuring alignment with client requirements and Worley standards.</li> <li>Provide strategic direction and leadership throughout project development, execution, commissioning, and close-out.</li> <li>Ensure effective implementation of project management processes, systems, and governance requirements.</li> <li>Foster a high-performance project culture focused on safety, delivery excellence, collaboration, and continuous improvement.</li> <li>Drive proactive decision-making and problem-solving to achieve project objectives.</li> </ul> <h4>Health, safety and environment (HSE):</h4> <ul> <li>Champion a strong safety culture and demonstrate visible HSE leadership across all project activities.</li> <li>Ensure HSE requirements are effectively communicated, understood, and implemented by all project participants.</li> <li>Promote compliance with Worley, client, and regulatory HSE requirements.</li> <li>Maintain a continual focus on risk prevention and safe project execution throughout the project lifecycle.</li> </ul> <h4>Client and stakeholder management:</h4> <ul> <li>Build and maintain trusted relationships with clients and key stakeholders.</li> <li>Ensure a clear understanding of client objectives and deliver outcomes that meet or exceed expectations.</li> <li>Lead engagement with client representatives, contractors, regulatory bodies, and other stakeholders.</li> <li>Proactively address scope, performance, cost, and schedule challenges to maintain project success.</li> <li>Support long-term client relationships through consistent delivery and value creation.</li> </ul> <h4>Commercial and contract management:</h4> <ul> <li>Ensure effective administration of client and subcontract agreements.</li> <li>Deliver projects in line with approved budgets and targeted gross margins.</li> <li>Drive commercial awareness across the project team and support sound business decision-making.</li> <li>Identify opportunities to enhance project value and commercial performance.</li> </ul> <h4>Scope and change management:</h4> <ul> <li>Ensure project scope is clearly defined, understood, and controlled throughout execution.</li> <li>Maintain compliance with contractual obligations and project requirements.</li> <li>Lead the implementation of robust change management processes.</li> <li>Monitor project performance and initiate corrective actions to address emerging issues and opportunities.</li> </ul> <h4>Planning and schedule management:</h4> <ul> <li>Provide oversight of project planning and scheduling activities.</li> <li>Ensure project resources are aligned with execution requirements.</li> <li>Drive the delivery of engineering, procurement, and construction activities in accordance with approved schedules.</li> <li>Ensure timely reporting, performance monitoring, and implementation of recovery plans where required.</li> <li>Maintain ownership and accountability for overall project schedule performance.</li> </ul> <h4>Cost management:</h4> <ul> <li>Oversee project estimating, budgeting, forecasting, and cost control activities.</li> <li>Ensure accurate and timely cost reporting and performance analysis.</li> <li>Monitor project trends and implement actions to mitigate cost risks and optimise opportunities.</li> <li>Promote effective cost management practices across all project functions.</li> </ul> <h4>Quality management:</h4> <ul> <li>Establish and maintain project quality objectives and requirements.</li> <li>Ensure fit-for-purpose systems and processes are implemented and consistently applied.</li> <li>Promote compliance with Worley, client, and regulatory quality requirements. Drive continuous improvement through the application of lessons learned and best practices.</li> </ul> <h4>People leadership:</h4> <ul> <li>Lead, develop, and mentor Project Managers and project delivery teams.</li> <li>Establish clear roles, responsibilities, and performance expectations.</li> <li>Build engaged, inclusive, and high-performing teams focused on achieving project objectives.</li> <li>Support workforce planning, capability development, succession planning, and talent growth.</li> <li>Participate in performance management and development processes.</li> </ul> <h4>Communication and reporting:</h4> <ul> <li>Foster effective communication across project teams, clients, contractors, and stakeholders.</li> <li>Ensure timely, accurate, and transparent reporting of project performance.</li> <li>Maintain effective communication frameworks and governance processes to support project delivery.</li> </ul> <h4>Risk and opportunity management:</h4> <ul> <li>Lead the identification, assessment, and management of project risks and opportunities.</li> <li>Ensure mitigation and action plans are implemented and monitored to closure.</li> <li>Embed risk-based decision-making throughout project execution.</li> </ul> <h4>Engineering and design oversight:</h4> <ul> <li>Provide strategic oversight of FEED and detailed engineering activities.</li> <li>Ensure design solutions are safe, practical, compliant, and fit for purpose.</li> <li>Monitor engineering performance, integration, and interdisciplinary coordination.</li> </ul> <h4>Procurement and contracting:</h4> <ul> <li>Provide oversight of procurement and contracting activities to support project objectives.</li> <li>Ensure procurement strategies align with project schedules, budgets, and technical requirements.</li> <li>Monitor contractor and supplier performance to ensure contractual compliance and delivery expectations are met.</li> </ul> <h4>Construction delivery:</h4> <ul> <li>Provide leadership and oversight of construction management activities.</li> <li>Ensure projects are executed safely and delivered in accordance with quality, cost, and schedule commitments.</li> <li>Support effective coordination between engineering, procurement, construction, and commissioning teams.</li> </ul> <h4>What you will bring:</h4> <ul> <li>Bachelor’s degree in engineering from a recognised and accredited university.</li> <li>Minimum 20 years of post-graduate experience in engineering, project management, or project delivery.</li> <li>Minimum 10 years of experience within the oil & gas, refining, petrochemicals, or energy sectors.</li> <li>Demonstrated experience leading major capital projects and multidisciplinary teams.</li> <li>Previous experience managing multiple concurrent projects, including projects with individual values exceeding US$500 million.</li> <li>Proven experience in engineering design, project execution, and PMC environments.</li> </ul> <h4>Key attributes:</h4> <ul> <li>Demonstrated commitment to health, safety and environment leadership.</li> <li>Strong leadership, stakeholder management, and communication skills.</li> <li>Commercially astute with strong contract and project controls understanding.</li> <li>Customer-focused with the ability to build and sustain strategic client relationships.</li> <li>Able to lead diverse teams and deliver successful outcomes in complex project environments.</li> </ul> <h4>Moving forward together</h4> We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here. And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

<h4>من نحن</h4> Worley هي شركة عالمية من خبراء الطاقة والكيماويات والموارد مقرها أستراليا. نحن نتعاون مع عملائنا لتنفيذ المشروعات وخلق قيمة طوال عمر أصولهم. نختص في الاستشارات والهندسة والمشتريات والبناء عبر دورة حياة المشروع، مع خدمات تمتد حتى التشغيل والتفكيك. من خلال خبرة واسعة وتقديم يعتمد على الذكاء الاصطناعي، ندعم العملاء في التنقل عبر التعقيدات أثناء تلبية احتياجات اليوم والانتقال إلى حلول أكثر استدامة. <h4>الغاية:</h4> مسؤول مدير المشاريع عن قيادة تقديم خدمات PMC لمشروعات العملاء، وضمان نتائج مشروع آمنة ومتوقعة وناجحة عبر دورة حياة المشروع كاملة. يشمل ذلك الإشراف على الهندسة والتصميم المبدئين FEED، والهندسة التفصيلية، والمشتريات، وإدارة البناء، ودعم التشغيل أثناء الإعداد لعدة مشاريع رئيسية. يقدم الدور قيادة لفريق من مديري المشاريع وفرق المشاريع متعددة التخصصات، مع ضمان التوافق مع أهداف العميل والمتطلبات العقدية وطريقة عمل Worley مع تحقيق أداء تجاري قوي وخلق قيمة مستدامة لعملائنا. <h4>ما ستقوم به:</h4> <h4>قيادة المشروع وتقديمه:</h4> <ul> <li>قيادة وإشراف تقديم عدة مشاريع PMC كبيرة النطاق، مع ضمان التوافق مع متطلبات العميل ومعايير Worley.</li> <li>توفير التوجيه الاستراتيجي والقيادة طوال تطوير المشروع وتنفيذه وتكليفه وإغلاقه.</li> <li>ضمان التطبيق الفعال لعمليات إدارة المشروع والأنظمة ومتطلبات الحوكمة.</li> <li>تعزيز ثقافة مشروع عالية الأداء تركز على السلامة وتقديم المثال والتعاون والتحسن المستمر.</li> <li>دفع اتخاذ القرار الاستباقي وحل المشكلات لتحقيق أهداف المشروع.</li> </ul> <h4>الصحة والسلامة والبيئة (HSE):</h4> <ul> <li>تبني ثقافة سلامة قوية وإظهار قيادة HSE مرئية عبر جميع أنشطة المشروع.</li> <li>التأكد من أن متطلبات HSE يتم التواصل والفهم والتنفيذ من قبل جميع المشاركين في المشروع.</li> <li>تعزيز الامتثال لمتطلبات HSE من Worley والعملاء والتنظيمية.</li> <li>الحفاظ على تركيز مستمر على الوقاية من المخاطر وتنفيذ المشروع بأمان طوال دورة حياته.</li> </ul> <h4>إدارة العملاء وأصحاب المصلحة:</h4> <ul> <li>بناء والحفاظ على علاقات موثوقة مع العملاء وأصحاب المصلحة الرئيسيين.</li> <li>ضمان فهم واضح لأهداف العميل وتقديم نتائج تلبي التوقعات أو تتجاوزها.</li> <li>قيادة التفاعل مع ممثلي العملاء والمتعهدين والهيئات التنظيمية وأصحاب المصلحة الآخرين.</li> <li>معالجة استباقية لتحديات النطاق/الأداء/التكلفة والجدول الزمني للحفاظ على نجاح المشروع.</li> <li>دعم علاقات العملاء طويلة الأجل من خلال التقديم المتسق والقيمة المضافة.</li> </ul> <h4>الإدارة التجارية والعقد:</h4> <ul> <li>ضمان فعالية إدارة اتفاقيات العملاء والمتعهدين الفرعيين.</li> <li>إنجاز المشاريع وفق الميزانيات المعتمدة وهوامش الربح الإجمالية المستهدفة.</li> <li>تعزيز الوعي التجاري عبر فريق المشروع ودعم اتخاذ قرارات تجارية سليمة.</li> <li>تحديد الفرص لتعزيز قيمة المشروع والأداء التجاري.</li> </ul> <h4>إدارة النطاق والتغيير:</h4> <ul> <li>ضمان تعريف النطاق بشكل واضح وفهمه والسيطرة عليه طوال التنفيذ.</li> <li>التقيد بالالتزامات العقدية ومتطلبات المشروع.</li> <li>قيادة تطبيق عمليات إدارة تغييرات قوية.</li> <li>مراقبة أداء المشروع وبدء إجراءات تصحيحية لمعالجة القضايا والفرص الناشئة.</li> </ul> <h4>التخطيط وإدارة الجدول الزمني:</h4> <ul> <li>الإشراف على أنشطة التخطيط والجدولة للمشروع.</li> <li>التأكد من توجيه الموارد بما يتوافق مع متطلبات التنفيذ.</li> <li>قيادة تقديم أنشطة الهندسة والمشتريات والبناء وفق الجداول المعتمدة.</li> <li>ضمان التقارير في الوقت المناسب، ومراقبة الأداء، وتنفيذ خطط التعافي عند الحاجة.</li> <li>الامتلاك والمسئولية عن الأداء الكلي للجدول الزمني للمشروع.</li> </ul> <h4>إدارة التكلفة:</h4> <ul> <li>الإشراف على تقدير المشروع والميزانية والتوقعات والسيطرة على التكاليف.</li> <li>ضمان تقارير التكاليف الدقيقة وفي الوقت المناسب وتحليل الأداء.</li> <li>مراقبة اتجاهات المشروع وتنفيذ إجراءات للحد من مخاطر التكلفة وتحسين الفرص.</li> <li>تعزيز ممارسات الإدارة الفعالة للتكاليف عبر جميع وظائف المشروع.</li> </ul> <h4>إدارة الجودة:</h4> <ul> <li>تحديد والحفاظ على أهداف ومتطلبات جودة المشروع.</li> <li>التأكد من تطبيق أنظمة وعمليات مناسبة ومتماسكة.</li> <li>تعزيز الامتثال لمتطلبات جودة Worley والعملاء والجهات التنظيمية. دفع التحسن المستمر من خلال تطبيق الدروس المستفادة وأفضل الممارسات.</li> </ul> <h4>قيادة الأشخاص:</h4> <ul> <li>قيادة وتطوير وتوجيه مديري المشروعات وفرق التسليم.</li> <li>تحديد أدوار ومسؤوليات وتوقعات الأداء بوضوح.</li> <li>بناء فرق مشاركة وشاملة وعالية الأداء تركز على تحقيق أهداف المشروع.</li> <li>دعم تخطيط القوى العاملة، وتطوير القدرات، وتخطيط الخلافة ونمو المواهب.</li> <li>المشاركة في عمليات إدارة الأداء والتطوير.</li> </ul> <h4>التواصل والتقارير:</h4> <ul> <li>تعزيز التواصل الفعّال عبر فرق المشروع والعملاء والمقاولين وأصحاب المصلحة.</li> <li>ضمان تقارير دقيقة وشفافة وفي الوقت المناسب عن أداء المشروع.</li> <li>الحفاظ على أطر تواصل فعالة وعمليات حوكمة تدعم تسليم المشروع.</li> </ul> <h4>إدارة المخاطر والفرص:</h4> <ul> <li>قيادة تحديد وتقييم وإدارة مخاطر وفرص المشروع.</li> <li>ضمان تنفيذ ومتابعة خطط التخفيف والإجراءات حتى الإغلاق.</li> <li>دمج اتخاذ القرار القائم على المخاطر طوال تنفيذ المشروع.</li> </ul> <h4>الإشراف الهندسي والتصميم:</h4> <ul> <li>توفير إشراف استراتيجي على FEED والهندسة التفصيلية.</li> <li>ضمان أن الحلول التصميمية آمنة وعملية ومتوافقة ومناسبة للغرض.</li> <li>مراقبة أداء الهندسة والتكامل والتنسيق بين التخصصات.</li> </ul> <h4>المشتريات والتعاقد:</h4> <ul> <li>الإشراف على المشتريات وأنشطة التعاقد لدعم أهداف المشروع.</li> <li>التأكد من توافق استراتيجيات الشراء مع الجداول الزمنية للمشروع والميزانيات والمتطلبات الفنية.</li> <li>مراقبة أداء المقاولين والموردين لضمان الالتزام العقدي وتلبية توقعات التسليم.</li> </ul> <h4>التسليم الإنشائي:</h4> <ul> <li>قيادة والإشراف على أنشطة إدارة البناء.</li> <li>ضمان تنفيذ المشاريع بأمان وتسليمها بما يوازي الالتزامات من حيث الجودة والتكلفة والجدول الزمني.</li> <li>دعم التنسيق الفعّال بين فرق الهندسة والمشتريات والبناء والتشغيل.</li> </ul> <h4>ما ستجلبه:</h4> <ul> <li>درجة البكالوريوس في الهندسة من جامعة معتمدة ومعترف بها.</li> <li>حد أدنى 20 عامًا من الخبرة بعد التخرج في الهندسة أو إدارة المشاريع أو تسليم المشاريع.</li> <li>حد أدنى 10 سنوات من الخبرة في قطاعات النفط والغاز، والتكرير، والبتروكيميائيات، أو الطاقة.</li> <li>خبرة مثبتة في قيادة مشاريع رأس المال الرئيسية وفرق متعددة التخصصات.</li> <li>خبرة سابقة في إدارة مشاريع متعددة متزامنة، بما في ذلك مشاريع تتجاوز قيمتها الفردية 500 مليون دولار أمريكي.</li> <li>خبرة مثبتة في تصميم الهندسة وتنفيذ المشاريع وبيئات PMC.</li> </ul> <h4>السمات الرئيسية:</h4> <ul> <li>التزام ظاهر بقيادة الصحة والسلامة والبيئة.</li> <li>مهارات قيادية وإدارة أصحاب المصلحة واتصالات قوية.</li> <li>فطنة تجارية مع فهم قوي للContracts والتحكم في المشروع.</li> <li>التركيز على العملاء مع القدرة على بناء والحفاظ على علاقات استراتيجية مع العملاء.</li> <li>القدرة على قيادة فرق متنوعة وتقديم نتائج ناجحة في بيئات مشاريع معقدة.</li> </ul> <h4>المضي قدماً معاً</h4> نريد أن يكون موظفونا متحمسين ومخولين لإحداث تأثير مستدام. لذا تركيزنا على ثقافة قائمة على القيم تفتح التميز من خلال الانتماء والاتصال والابتكار. نحن نبني مكان عمل متنوع وشامل ومحترم، ونخلق مساحة يشعر فيها الجميع بأنهم ينتمون ويكونون أنفسهم ويسمعون. ولم نتحدث عن ذلك فقط؛ نحن نفعله. نقوم بإعادة تأهيل مهارات موظفينا، والاعتماد على المهارات القابلة للنقل، ودعم انتقال كوادرنا لتكون خبراء في بنية وتكنولوجيا الطاقة المنخفضة الكربون اليوم. مهما كانت طموحاتك، هناك مسار لك هنا. ولا يوجد عائق أمام نجاحك المهني المحتمل. انضم إلينا لتوسيع آفاقك، واستكشاف فرص متنوعة، وأن تكون جزءاً من تحقيق تغيّر مستدام.

Full Time 2 to 5 years Naukri Gulf

Quality Supervisor (CTIP)

On-site - Kuwait - Capital Governorate (Kuwait) Friday

Manufacturing & Production

Under supervision of Management Operations Center Manager, performs a full range of tasks to ensure V2X and its subcontractors have a culture of compliance and zero tolerance for Trafficking in Persons (TIPs) in accordance with (IAW) US Public Law (USPL), the Federal Acquisition Regulations (FAR), USG supplements thereto, as well as Local Laws. Manages employee trainings and implementing other management methods as assigned to ensure compliance with regulations and internal controls. Manages team that reviews and enforces compliance with standards or regulations imposed by contract requirements and the company s internal guidelines.<h3>Responsibilities</h3>This position description is subject to change at any time as needed to meet the requirements of the program or company. Applies knowledge of international standards related to exploitative child labor, forced labor, and human trafficking to specific case contexts. International standards include C138; C182; C029; C105; social, political and economic factors contributing to child labor and forced labor; UN Convention on the Rights of the Child; trafficking in persons, in general; Executive Order 13126 Prohibition of Acquisition of Products Produced by Forced or Indentured Child Labor; Trade and Development Act of 2000; FAR 52.222-50, KSCR1-2 and Trafficking Victims Protection Act. Conducts substantive legal and regulatory research on Human Trafficking & labor issues. Manages a the CTIPS training program and reviews training materials, compliance plans, pay slips, financials and program management practices/policies to ensure compliance to applicable requirements. Responds within 24 hours to allegations, audit findings or requests for investigation, compliance audits or advocacy services for potential victims of human trafficking. Receive, track and manage to closure allegations, requests for information and referrals. Responsible for assessing the productivity, effectiveness, and efficiency of assigned program operations and objectives; Ensures compliance with regulations and controls by examining and analyzing records, reports, operating practices, and documentation; recommending opportunities to strengthen the internal control structure. Identification of noncompliance s, and corrective actions; identification of ways to improve the efficiency and effectiveness of policies at both the program and Subcontractor level. Supports external auditors by coordinating information and logistics support requirements. Continually develops self-knowledge of issues of compliance, human trafficking, and related laws/ policies; Participates in all assigned or recommended training opportunities. Updates job knowledge by seeking out and participating in educational opportunities and reading professional publications Adheres to the confidentiality policy regarding the company, its Subcontractors, as well as potential victims of trafficking. Performs other duties as assigned<h3>Qualifications</h3><h4>Minimum Qualifications:</h4>Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. High School Diploma; Be able to obtain ISO 9001:2015 Auditor certification; Ability to obtain host nation driver license. Must be CAC eligible and/or ability to obtain a CACExperience : 2 - 3 years compliance, contract management, subcontract management, safety or quality experience with a minimum of one year auditing experience preferred. 1 2 years in overseas contracting environment highly desirable. Must have an understanding of DoD Human Trafficking regulations<h4>Skills</h4>Attention to detail and strong communication, analytical, reporting and decision-making skills are among the most important traits a Compliance Auditor must have to be successful in this position. The ability to work both individually and in teams is also important. A Compliance Auditor should be particularly vigilant in following up to ensure that developed plans addressing compliance issues and problems have been implemented. Proactive, hands-on strategic thinker who is approachable and comfortable working in partnership with all levels of staff; Able to work effectively and productively in a professional team environment; Ability to work independently and exhibits sound and accurate judgment Demonstrated flexibility and openness in responding to changing work priorities; Planning and project management skills, and capable of multi-tasking in a dynamic environment; attention to detail and follow-up; Self-motived with excellent organizational skills. Ability to think critically and manage multiple tasks simultaneously; Accuracy and the ability to communicate clearly and attention to detail are a must. Strong skill in effective verbal and written communications, including active listening skills and skill in presenting audit findings and recommendations. Ability to inspire and motivate participants and help them overcome barriers. Ability to interpret statutes, regulations and guidelines Maintain all organizational and professional ethical standards Ability to demonstrate sensitivity to the cultural/ethnic diversity of the service population and to be sensitive to the needs of special populations Able to promote teamwork<h4>Working Conditions:</h4>Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well.<h4>Physical Requirements:</h4>Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policiesDesired Candidate ProfileMinimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. High School Diploma; Be able to obtain ISO 9001:2015 Auditor certification; Ability to obtain host nation driver license. Must be CAC eligible and/or ability to obtain a CACExperience : 2 - 3 years compliance, contract management, subcontract management, safety or quality experience with a minimum of one year auditing experience preferred. 1 2 years in overseas contracting environment highly desirable. Must have an understanding of DoD Human Trafficking regulationsSkills Attention to detail and strong communication, analytical, reporting and decision-making skills are among the most important traits a Compliance Auditor must have to be successful in this position. The ability to work both individually and in teams is also important. A Compliance Auditor should be particularly vigilant in following up to ensure that developed plans addressing compliance issues and problems have been implemented. Proactive, hands-on strategic thinker who is approachable and comfortable working in partnership with all levels of staff; Able to work effectively and productively in a professional team environment; Ability to work independently and exhibits sound and accurate judgment Demonstrated flexibility and openness in responding to changing work priorities; Planning and project management skills, and capable of multi-tasking in a dynamic environment; attention to detail and follow-up; Self-motived with excellent organizational skills. Ability to think critically and manage multiple tasks simultaneously; Accuracy and the ability to communicate clearly and attention to detail are a must. Strong skill in effective verbal and written communications, including active listening skills and skill in presenting audit findings and recommendations. Ability to inspire and motivate participants and help them overcome barriers. Ability to interpret statutes, regulations and guidelines Maintain all organizational and professional ethical standards Ability to demonstrate sensitivity to the cultural/ethnic diversity of the service population and to be sensitive to the needs of special populations Able to promote teamwork

بإشراف مدير مركز العمليات الإدارية، يؤدي الموظف مجموعة كاملة من المهام لضمان امتثال نظام V2X والمقاولين من الباطن له ثقافة الامتثال وعدم التسامح مطلقًا مع الاتجار بالأشخاص (TIPs) وفقًا للقانون العام الأمريكي (USPL) ولوائح المشتريات الفيدرالية (FAR) والمكملات الحكومية لها، بالإضافة إلى القوانين المحلية. يدير تدريب الموظفين وتنفيذ طرق إدارة أخرى حسب التعيين لضمان الامتثال للوائح والضوابط الداخلية. يدير فريقًا يراجع ويطبق الامتثال للمعايير أو اللوائح المفروضة بمتطلبات العقد والإرشادات الداخلية للشركة.<h3>المسؤوليات</h3>يمكن تغيير وصف هذا المنصب في أي وقت حسب الحاجة لتلبية متطلبات البرنامج أو الشركة. يطبق المعرفة بالمعايير الدولية المتعلقة بالعمل الاستغلالي للأطفال والعمل القسري وتهريب البشر في سياقات الحالات المحددة. تشمل المعايير الدولية اتفاقية C138؛ C182؛ C029؛ C105؛ العوامل الاجتماعية والسياسية والاقتصادية المساهمة في عمل الأطفال والعمل القسري؛ اتفاقية الأمم المتحدة لحقوق الطفل؛ الاتجار بالأشخاص بشكل عام؛ الأمر التنفيذي 13126 حظر اكتساب المنتجات المنتجة بواسطة عمالة الأطفال القسري أوIndentured؛ قانون التجارة والتنمية لعام 2000؛ FAR 52.222-50، KSCR1-2 وقانون حماية ضحايا الاتجار. يجري أبحاثًا قانونية وتنظيمية جوهرية حول الاتجار بالبشر وقضايا العمل. يدير برنامج تدريب CTIPS ويراجع المواد التدريبية وخطط الامتثال وكشوف الرواتب والمالية وممارسات/سياسات إدارة البرامج لضمان الامتثال للمتطلبات المعمول بها. يستجيب خلال 24 ساعة للادعاءات أو نتائج التدقيق أو طلبات التحقيق أو تدقيقات الامتثال أو خدمات الدعم للضحايا المحتملين لجرائم الاتجار بالبشر. يستقبل ويتابع ويغلق الادعاءات وطلبات المعلومات والإحالات. مسؤول عن تقييم إنتاجية وفعالية وكفاءة عمليات وأهداف البرنامج المكلف بها؛ يضمن الامتثال للوائح والضوابط من خلال فحص وتحليل السجلات والتقارير وممارسات التشغيل والوثائق؛ ويوصي بفرص لتعزيز هيكل الرقابة الداخلية. تحديد حالات عدم الامتثال والإجراءات التصحيحية؛ تحديد طرق لتحسين كفاءة وفعالية السياسات على مستوى البرنامج والمستوى الفرعي. يدعم المدققين الخارجيين من خلال تنسيق متطلبات المعلومات والدعم اللوجستي. يواصل تطوير معرفته الذاتية بقضايا الامتثال والاتجار بالبشر والقوانين/السياسات المتعلقة بها؛ يشارك في جميع فرص التدريب المخصصة أو الموصى بها. يطور معرفته الوظيفية من خلال البحث عن المشاركة في الفرص التعليمية وقراءة المنشورات المهنية. يلتزم بسياسة السرية فيما يتعلق بالشركة ومقاوليها من الباطن، وكذلك الضحايا المحتملين للاتجار. يؤدي المهام الأخرى حسب التعيين.<h3>المؤهلات</h3><h4>المؤهلات الدنيا:</h4>التعليم/الشهادات: يمكن استبدال سنة خبرة ذات صلة بسنة تعليم إذا كان الدرجة العلمية مطلوبة. دبلوم المدرسة الثانوية؛ القدرة على الحصول على شهادة مدقق ISO 9001:2015؛ القدرة على الحصول على رخصة قيادة محلية. يجب أن يكون مؤهلًا للحصول على CAC أو القدرة على الحصول عليه.الخبرة: من 2 إلى 3 سنوات خبرة في الامتثال وإدارة العقود وإدارة العقود الفرعية والسلامة أو الجودة مع تفضيل سنة واحدة على الأقل من خبرة التدقيق. من 1 إلى 2 سنوات في بيئة التعاقد الخارجية مرغوبة بشدة. يجب أن يكون لديه فهم للوائح الاتجار بالبشر التابعة لوزارة الدفاع الأمريكية.<h4>المهارات</h4>الدقة والانتباه للتفاصيل والمهارات القوية في التواصل والتحليل والإبلاغ واتخاذ القرارات من بين أهم الصفات التي يجب أن يتمتع بها مدقق الامتثال ليكون ناجحًا في هذا المنصب. القدرة على العمل بشكل فردي وضمن فرق هي أيضًا مهمة. يجب أن يكون مدقق الامتثال يقظًا بشكل خاص في المتابعة لضمان تنفيذ الخطط التي تعالج قضايا ومشاكل الامتثال التي تم تطويرها. مفكر استراتيجي استباقي وعملي يمكن الوصول إليه ومريح للعمل مع جميع مستويات الموظفين؛ قادر على العمل بفعالية وإنتاجية في بيئة فريق احترافية؛ القدرة على العمل بشكل مستقل وإظهار حكم سليم ودقيق. إثبات المرونة والانفتاح في الاستجابة لأولويات العمل المتغيرة؛ مهارات التخطيط وإدارة المشاريع، وقادر على تعدد المهام في بيئة ديناميكية؛ الدقة والانتباه للمتابعة؛ ذو دوافع ذاتية مع مهارات تنظيمية ممتازة. القدرة على التفكير النقدي وإدارة المهام المتعددة في وقت واحد؛ الدقة والقدرة على التواصل بوضوح والانتباه للتفاصيل أمران ضروريان. مهارات قوية في التواصل الفعال شفهيًا وكتابيًا، بما في ذلك مهارات الاستماع النشط ومهارة تقديم نتائج وتوصيات التدقيق. القدرة على إلهام وتحفيز المشاركين ومساعدتهم على التغلب على العقبات. القدرة على تفسير القوانين والأنظمة والإرشادات. الحفاظ على جميع المعايير الأخلاقية التنظيمية والمهنية. القدرة على إظهار الحساسية للتنوع الثقافي/العرقي لسكان الخدمة والاهتمام باحتياجات الفئات الخاصة. قادر على تعزيز العمل الجماعي.<h4>ظروف العمل:</h4>يجب أن يكون قادرًا على العمل في ظروف جوية قاسية مع درجات حرارة تتجاوز 120 درجة فهرنهايت. بيئة داخلية و/أو خارجية مع ظروف قاسية وصعبة للغاية (أي بيئة صحراوية حارة وجافة وغبارية مع درجات حرارة متوسطة تبلغ 30 درجة في الشتاء و130 درجة في أشهر الصيف). تشمل بعض ظروف بيئة الإنتاج الصناعي.<h4>المتطلبات الجسدية:</h4>عمل خفيف. بذل ما يصل إلى 20 رطلاً من القوة بشكل متقطع، و/أو ما يصل إلى 10 رطلاً من القوة بشكل متكرر، و/أو كمية ضئيلة من القوة باستمرار لتحريك الأشياء. إذا تطلب استخدام أزرار الذراع/الساق بذل قوى أكبر من تلك الخاصة بالعمل المستقر وكان الموظف يجلس معظم الوقت، يتم تصنيف الوظيفة على أنها عمل خفيف. قد يتطلب العمل رفع أوزان ثقيلة، والانحناء، والتسلق، والوقوف لفترات طويلة، والجلوس لفترات طويلة، والعمل في مناطق قد يتعرض فيها لخطر التعرض لعوامل فيزيائية أو كيميائية أو بيولوجية. يجب على الموظف استخدام معدات الحماية الشخصية (PPE) في بعض المواقف. تشمل PPE، على سبيل المثال لا الحصر، أجهزة حماية الرأس والقدم والجذع والتنفس والبصر والسمع. يجب الامتثال لجميع لوائح السلامة والنار والسياسات المعمول بها.الملف المرغوب للمرشحالمؤهلات الدنيا: التعليم/الشهادات: يمكن استبدال سنة خبرة ذات صلة بسنة تعليم إذا كان الدرجة العلمية مطلوبة. دبلوم المدرسة الثانوية؛ القدرة على الحصول على شهادة مدقق ISO 9001:2015؛ القدرة على الحصول على رخصة قيادة محلية. يجب أن يكون مؤهلًا للحصول على CAC أو القدرة على الحصول عليه.الخبرة: من 2 إلى 3 سنوات خبرة في الامتثال وإدارة العقود وإدارة العقود الفرعية والسلامة أو الجودة مع تفضيل سنة واحدة على الأقل من خبرة التدقيق. من 1 إلى 2 سنوات في بيئة التعاقد الخارجية مرغوبة بشدة. يجب أن يكون لديه فهم للوائح الاتجار بالبشر التابعة لوزارة الدفاع الأمريكية.المهارات: الدقة والانتباه للتفاصيل والمهارات القوية في التواصل والتحليل والإبلاغ واتخاذ القرارات من بين أهم الصفات التي يجب أن يتمتع بها مدقق الامتثال ليكون ناجحًا في هذا المنصب. القدرة على العمل بشكل فردي وضمن فرق هي أيضًا مهمة. يجب أن يكون مدقق الامتثال يقظًا بشكل خاص في المتابعة لضمان تنفيذ الخطط التي تعالج قضايا ومشاكل الامتثال التي تم تطويرها. مفكر استراتيجي استباقي وعملي يمكن الوصول إليه ومريح للعمل مع جميع مستويات الموظفين؛ قادر على العمل بفعالية وإنتاجية في بيئة فريق احترافية؛ القدرة على العمل بشكل مستقل وإظهار حكم سليم ودقيق. إثبات المرونة والانفتاح في الاستجابة لأولويات العمل المتغيرة؛ مهارات التخطيط وإدارة المشاريع، وقادر على تعدد المهام في بيئة ديناميكية؛ الدقة والانتباه للمتابعة؛ ذو دوافع ذاتية مع مهارات تنظيمية ممتازة. القدرة على التفكير النقدي وإدارة المهام المتعددة في وقت واحد؛ الدقة والقدرة على التواصل بوضوح والانتباه للتفاصيل أمران ضروريان. مهارات قوية في التواصل الفعال شفهيًا وكتابيًا، بما في ذلك مهارات الاستماع النشط ومهارة تقديم نتائج وتوصيات التدقيق. القدرة على إلهام وتحفيز المشاركين ومساعدتهم على التغلب على العقبات. القدرة على تفسير القوانين والأنظمة والإرشادات. الحفاظ على جميع المعايير الأخلاقية التنظيمية والمهنية. القدرة على إظهار الحساسية للتنوع الثقافي/العرقي لسكان الخدمة والاهتمام باحتياجات الفئات الخاصة. قادر على تعزيز العمل الجماعي.

Bayt

Tele Sales Executive - KWT

On-site - Kuwait 21 August 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Accountabilities Customer: <ul><li>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</li><li>Ensure that a high level of professional rapport is developed and maintained with all customers</li><li>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</li><li>Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</li><li>Probe, question and understand completely the customers needs and requirements to understand where DHL’s service offering can add value to the customers business</li><li>Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</li></ul> Internal: <ul><li>Liaise with every department that is responsible for customers</li></ul>Process: <ul><li>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</li><li>Monitor credit issues and liase with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</li><li>Update and maintain call details on COMET, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring</li><li>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</li><li>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early</li></ul>Skills / Qualifications Problem Solving: <ul><li>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business.</li><li>There will also be service issues, billing queries, and other ad hoc problems that will arise.</li><li>The core function of a Tele Sales agent is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, there are always senior management available to assist.</li></ul>Customer Orientation: <ul><li>Is focused on identifying and meeting customer needs. Acts to establish a long term business partnership with internal and external customers.</li></ul> Planning and Organizing: <ul><li>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</li><li>The planning and organization will be monitored by the Direct Channel Manager.</li></ul> Decision Making <ul><li>When negotiating rates and contracts, agents are authorised to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</li><li>In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</li></ul> Results Orientation <ul><li>Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.</li></ul> Teamwork <ul><li>Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.</li></ul> Accountability <ul><li>Acts responsibly. Can be counted on to keep commitments. Complies with DHL expectations, policies and procedures.Builds others' trust in own professionalism, integrity, expertise and ability to achieve results. </li></ul>Communication Skills <ul><li>Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style to the needs of others. Listens attentively and asks questions when needed to clarify information.</li></ul> Self Management <ul><li>Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.</li></ul> Attention to Detail <ul><li>Is thorough and complete in performing all aspects of the job.Stays focused on the details of the job, no matter how small.Checks and monitors work to ensure accuracy. </li></ul> Experience Essential:<ul><li>Excellent verbal communication skills and interpersonal style</li><li>Excellent personal presentation, grooming and hygiene</li><li>Excellent organizational skills, including ability to prioritize workload</li><li>Ability to effectively contribute as a team member as part of a busy team</li><li>Proven ability to work under pressure in a fast paced, time sensitive environment</li><li>Demonstrated ability to use initiative/judgement to solve job related issues</li><li>Good understanding of DHL Network</li><li>Strong problem solving capability</li><li>Desire to get the job done</li><li>Passion to provide excellent Customer Service</li><li>Right first time philosophy</li><li>Telephone / Sales experience in a multi-national company with customer interface experience essential.</li><li>Driving license an advantage</li><li>1 to 2 years of DHL experience (if transferred within)</li><li>Good command of English language; Arabic an advantage.</li><li>Excellent PC skills (MS Word & Excel)</li><li>Numerically literate</li><li>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</li><li>Well developed communication & selling skills</li><li>Professional Telephone Behaviour</li><li>Customer Services attitude (controlled temperament)</li><li>Dedicated, Hardworking and Enthusiastic</li><li>Flexible and prepared to work long hours</li><li>Reliable</li><li>Ability to work under pressure</li></ul> Educational Qualifications: <ul><li>Minimum Requirement of Bachelor's Degree</li></ul> </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> المسؤوليات العميل: <ul><li>العمل كسفير لشركة DHL في جميع الأوقات وتلبية احتياجات العملاء بشكل احترافي وودود ومهذب</li><li>التأكد من بناء والحفاظ على مستوى عالٍ من العلاقة المهنية مع جميع العملاء</li><li>متابعة جميع استفسارات العملاء وتوجيه العميل إلى القسم الصحيح في DHL حيث يلزم الحصول على معلومات إضافية</li><li>إجراء دورات اتصال منتظمة مع عملاء DHL الحاليين لبناء علاقات قوية ومتعددة المستويات داخل الشركة للحفاظ على الإيرادات البيعية لـ DHL مع استمرار العملاء في التعامل</li><li>الاستقصاء، طرح الأسئلة وفهم احتياجات ومتطلبات العملاء تماماً لفهم كيف يمكن لخدمات DHL إضافة قيمة لأعمال العميل</li><li>تحديد العملاء المحتملين والتفاوض والإقناع وفقاً لذلك مع العملاء الحاليين لزيادة استخدامهم لخدمات DHL وتوليد إيرادات مبيعات إضافية من العملاء الحاليين بطريقة مربحة.</li></ul> الداخلي: <ul><li>التنسيق مع كل قسم مسؤول عن العملاء</li></ul>العملية: <ul><li>تحديد والعمل على فرص عمل جديدة وإقناع العملاء المحتملين باستخدام خدمات DHL لتوليد إيرادات ربحية إضافية من عملاء جدد</li><li>مراقبة قضايا الائتمان والتنسيق مع قسم محاسبة العملاء والوعي بمشاكل التأخر عن الدفع واتخاذ الإجراءات اللازمة لضمان جمع الأموال المستحقة</li><li>تحديث والحفاظ على تفاصيل المكالمات في COMET، والتأكد من تحديث نماذج IBS كما يجب ليكون كل المعلومات متاحة للمرجعية والمراقبة في المستقبل</li><li>تحمل مسؤولية فشل الخدمة وضمان حل المشكلة من قبل الشخص المناسب بحيث تتم معالجة جميع شكاوى ومشاكل العملاء بسرعة وكفاءة</li><li>تحليل الأرقام والتقارير وتحديد الاتجاهات والقضايا واتخاذ الإجراءات المناسبة عند الضرورة لتعظيم العائد من خلال معالجة القضايا مبكراً</li></ul>المهارات / المؤهلات حل المشكلات: <ul><li>ستواجه العديد من القضايا التي تحتاج إلى حل. قد يواجه العملاء المحتملون اعتراضات على السعر والخدمة يجب حلها لضمان الصفقة.</li><li>سيكون هناك أيضاً قضايا الخدمة، واستفسارات الفاتورة، ومشكلات أخرى عرضية ستظهر.</li><li>الوظيفة الأساسية لموظف المبيعات عبر الهاتف هي رضا العميل من خلال تقديم أعلى مستوى ممكن من الخدمة. وهذا يعني أن جميع المشكلات يجب أن تُحل بسرعة وبشكل فعال ومهني. في الحالات التي لا يستطيع فيها الوكيل حل المشكلة شخصياً، يوجد دائمًا إدارة عليا للمساعدة.</li></ul>اتجاه العميل: <ul><li>يركز على تحديد وتلبية احتياجات العملاء. يعمل على تأسيس شراكة عمل طويلة الأجل مع العملاء الداخليين والخارجيين.</li></ul> التخطيط والتنظيم: <ul><li>الممثلون مسؤولون عن التخطيط لدورات مكالماتهم و مكالماتهم اليومية. هناك إرشادات محددة لعدد المكالمات الكلية ومن يجب الاتصال به خلال فترة شهرية، لكن الطريقة التي يتم بها تحليلها إلى مستوى يومي هي مسؤولية الوكيل.</li><li>سيتم مراقبة التخطيط والتنظيم من قبل مدير القناة المباشرة.</li></ul> اتخاذ القرار <ul><li>عند التفاوض على الأسعار والعقود، يملك الوكلاء صلاحية عرض نطاق محدد من أسعار العقد. إذا كان هناك حاجة لتقديم خصم أعلى للحصول على الصفقة، يلزم موافقة الإدارة المعنية. ينطبق الأمر نفسه على حل المشكلات حيث تكون الشحنات المجانية أو ملاحظات الدائن أو حلول أخرى مطلوبة.</li><li>عمومًا، يُشجع الوكلاء على اتخاذ قراراتهم بأنفسهم قدر الإمكان ضمن الإرشادات المحددة.</li></ul> نتائج التوجه <ul><li>يحرص باستمرار على إنجاز المهام الحرجة مع نتائج قابلة للقياس. يتجاوز العقبات ويجري تعديلات لتحقيق النتائج. يركز على نفسه والآخرين لتحقيق أهداف تتماشى مع أهداف العمل.</li></ul> العمل الجماعي <ul><li>يعمل بتعاون مع الآخرين لتحقيق الهدف والغايات. يُنجز المهام الخاصة به دعمًا لأهداف الفريق ويعرض المساعدة باستمرار على الزملاء. يدعم قرارات المجموعة.</li></ul> المساءلة <ul><li>يتصرف بمسؤولية. يمكن الاعتماد عليه للحفاظ على الالتزامات. يلتزم بالتوقعات والسياسات والإجراءات الخاصة بشركة DHL. يعزز ثقة الآخرين في مهنته ونزاهته وكفاءته وقدرته على تحقيق النتائج. </li></ul>مهارات الاتصال <ul><li>يوفر معلومات شفهية ومكتوبة بشكل واضح وفي الوقت المناسب. يعبر عن الأفكار بفعالية، مع تعديل الأسلوب وفقاً لاحتياجات الآخرين. يستمع بعناية ويسأل أسئلة عند الحاجة لتوضيح المعلومات.</li></ul> إدارة الذات <ul><li>يبقى هادئاً وموضوعياً ومتحكماً في الاستجابة للمواقف العاجلة أو المطالبة. يحافظ على الأداء الفعال تحت الضغط. يبقى إيجابياً.</li></ul> الاهتمام بالتفاصيل <ul><li>يكون دقيقاً ومتكاملاً في أداء جميع جوانب الوظيفة. يظل مركزاً على تفاصيل العمل مهما كانت صغيرة. يفحص ويراقب العمل لضمان الدقة. </li></ul> الخبرة الأساسية:<ul><li>مهارات تواصل لفظية ممتازة وأسلوب تفاعلي</li><li>عرض شخصي ممتاز، مظهر ونظافة شخصية مميزة</li><li>مهارات تنظيمية رائعة بما في ذلك القدرة على تحديد أولويات عبء العمل</li><li>القدرة على العمل بفعالية كعضو فريق كجزء من فريق مشغول</li><li>القدرة المثبتة على العمل تحت الضغط في بيئة سريعة وتوقيت حساس</li><li>إثبات القدرة على استخدام المبادرة/الحكم لحل قضايا متعلقة بالوظيفة</li><li>فهم جيد لشبكة DHL</li><li>قدرة قوية على حل المشكلات</li><li>رغبة في إنجاز العمل</li><li>شغف بتقديم خدمة عملاء ممتازة</li><li>فلسفة الصحيحة في المرة الأولى</li><li>خبرة هاتفية / مبيعات في شركة متعددة الجنسيات مع خبرة واجهة العملاء أساسية.</li><li>رخصة قيادة ميزة</li><li>من 1 إلى 2 سنة خبرة DHL (إذا انتقلت داخلياً)</li><li>إتقان جيد للغة الإنجليزية؛ العربية ميزة.</li><li>مهارات كمبيوتر ممتازة (MS Word و Excel)</li><li>م文明 عددياً</li><li>معرفة شاملة بمنتجات DHL وخدماتها وشحناتها وأسعارها وخصوماتها وخدمات المنافسين.</li><li>مهارات تواصل وبيع مميزة</li><li>سلوك هاتفي مهني</li><li>اتجاه نحو خدمة العملاء (مزاج متزن)</li><li>مخلص، hardworking ومتحمس</li><li>مرن ومستعد للعمل لساعات طويلة</li><li>موثوق</li><li>القدرة على العمل تحت الضغط</li></ul> التعليمية المؤهلات: <ul><li>المؤهل الأدنى درجة البكالوريوس</li></ul> </div>

Full Time DHL jobs

Tele Sales Executive - KWT

On-site - Kuwait - Al Farwaniyah 20 August 2026

<div><div ><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div >Accountabilities</div>Customer:</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</li><li>Ensure that a high level of professional rapport is developed and maintained with all customers</li><li>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</li><li>Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</li><li>Probe, question and understand completely the customers needs and requirements to understand where DHL’s service offering can add value to the customers business</li><li>Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</li></ul><div> </div></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">Internal:</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li>Liaise with every department that is responsible for customers</li></ul><div><div >Process:</div><ul ><li>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</li><li>Monitor credit issues and liase with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</li><li>Update and maintain call details on COMET, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring</li><li>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</li><li>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early</li></ul><div><div >Skills / Qualifications </div><div >Problem Solving:<div ><ul ><li>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business.</li><li>There will also be service issues, billing queries, and other ad hoc problems that will arise.</li><li>The core function of a Tele Sales agent is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, there are always senior management available to assist.</li></ul><div><div >Customer Orientation:<div ><ul ><li>Is focused on identifying and meeting customer needs. Acts to establish a long term business partnership with internal and external customers.</li></ul><div > </div></div></div>Planning and Organizing:</div><div><ul ><li>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</li><li>The planning and organization will be monitored by the Direct Channel Manager.</li></ul></div><div > </div><div><div >Decision Making<ul ><li>When negotiating rates and contracts, agents are authorised to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</li><li>In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</li></ul><div> </div></div></div></div><div >Results Orientation<ul ><li>Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.</li></ul><div> </div></div></div><div >Teamwork<ul ><li>Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.</li></ul></div> </div></div></div><div lucida console", sans-serif; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div >Accountability<ul ><li><div >Acts responsibly. Can be counted on to keep commitments. Complies with DHL expectations, policies and procedures. Builds others' trust in own professionalism, integrity, expertise and ability to achieve results.</div></li></ul><div > </div><div ><div >Communication Skills<ul ><li>Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style to the needs of others. Listens attentively and asks questions when needed to clarify information.</li></ul><div> </div></div><div >Self Management<ul ><li>Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.</li></ul><div> </div><div><div >Attention to Detail<ul ><li><div >Is thorough and complete in performing all aspects of the job. Stays focused on the details of the job, no matter how small. Checks and monitors work to ensure accuracy.</div></li></ul></div></div></div><div > Experience</div></div><div > <div ><div >Essential:<div ><div ><ul ><li>Excellent verbal communication skills and interpersonal style</li><li>Excellent personal presentation, grooming and hygiene</li><li>Excellent organizational skills, including ability to prioritize workload</li><li>Ability to effectively contribute as a team member as part of a busy team</li><li>Proven ability to work under pressure in a fast paced, time sensitive environment</li><li>Demonstrated ability to use initiative/judgement to solve job related issues</li><li>Good understanding of DHL Network</li><li>Strong problem solving capability</li><li>Desire to get the job done</li><li>Passion to provide excellent Customer Service</li><li>Right first time philosophy</li><li>Telephone / Sales experience in a multi-national company with customer interface experience essential.</li><li>Driving license an advantage</li><li>1 to 2 years of DHL experience (if transferred within)</li><li>Good command of English language; Arabic an advantage.</li><li>Excellent PC skills (MS Word & Excel)</li><li>Numerically literate</li><li>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</li><li>Well developed communication & selling skills</li><li>Professional Telephone Behavior</li><li>Customer Services attitude (controlled temperament)</li><li>Dedicated, Hardworking and Enthusiastic</li><li>Flexible and prepared to work long hours</li><li>Reliable</li><li>Ability to work under pressure</li></ul><div> </div><div> </div></div>Educational Qualifications:</div><div ><ul ><li>Minimum Requirement of Bachelor's Degree</li></ul></div><div ></div></div><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="584" ><tbody></tbody></table></div></div></div></div> </div> </div>

<div><div style="display: inline;"><div style="font-family: arial, \"lucida console\", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0,0,0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div style="display: inline;">Accountabilities</div>Customer:</div><div style="font-family: arial, \"lucida console\", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0,0,0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul style="margin-bottom: 0in;"><li>التمثيل كسفير لشركة DHL في جميع الأوقات وتلبية احتياجات العملاء بطريقة مهنية وودودة ومهذبة</li><li>ضمان تطوير والحفاظ على درجة عالية من التقارب المهني مع جميع العملاء</li><li>متابعة جميع استفسارات العملاء وتوجيه العميل إلى قسم DHL الصحيح عند الحاجة لمعلومات إضافية</li><li>الحفاظ على دورة اتصال منتظمة مع عملاء DHL الحاليين لبناء علاقات قوية ومتعددة المستويات داخل الشركة للحفاظ على عائدات DHL من العملاء خلال تعاملهم المستمر</li><li>الكشف، السؤال وفهم احتياجات ومتطلبات العملاء تماماً لفهم أين يمكن لخدمات DHL أن تضيف قيمة لعمل العميل</li><li>تحديد العملاء المحتملين والتفاوض والتأثير وفقاً لذلك مع العملاء الحاليين لتعظيم استخدام خدمات DHL وتوليد إيرادات مبيعات إضافية من العملاء الحاليين بشكل مربح.</li></ul><div> </div></div><div style="font-family: arial, \"lucida console\", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0,0,0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">Internal:</div><div style="font-family: arial, \"lucida console\", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0,0,0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul style="margin-bottom: 0in;"><li>الاتصال مع كل قسم مسؤول عن العملاء</li></ul><div><div style="font-size: 14.6667px; display: inline;">Process:</div><ul style="font-size: 14.6667px; margin-bottom: 0in;"><li>اصطياد وتحريك فرص عمل جديدة وإقناع العملاء المحتملين باستخدام خدمات DHL لتوليد عائدات مبيعات إضافية من عملاء جدد</li><li>مراقبة قضايا الائتمان والتواصل مع قسم محاسبة العملاء والوعي بقضايا التأخير واتخاذ الإجراءات عند الضرورة لضمان جمع المستحقات</li><li>تحديث وصيانة تفاصيل الاتصال على COMET، والتأكد من تحديث نماذ IBS المعنية للوصول للمعلومات في المستقبل والمراقبة</li><li>تحمل مسؤولية حوادث الخدمة والتأكد من أن الشخص الصحيح يحل المشكلة لضمان معالجة جميع شكاوى ومشاكل العملاء بسرعة وكفاءة</li><li>تحليل الأرقام والتقارير ورصد الاتجاهات وتحديد القضايا واتخاذ الإجراء المناسب عند الضرورة لزيادة الإيرادات من خلال معالجة القضايا مبكراً</li></ul><div><div style="font-size: 14.6667px; display: inline;">Skills / Qualifications </div><div style="display: inline;">Problem Solving:<div style="display: inline;"><ul style="font-size: 11pt; margin-bottom: 0in;"><li>سيكون هناك العديد من القضايا التي تحتاج إلى حل. ستواجه العملاء المحتملين اعتراضات على السعر والخدمة يجب حلها لضمان الأعمال.</li><li>سوف تكون هناك أيضاً قضايا خدمة، استفسارات فواتير، ومشكلات عرضية أخرى ستظهر.</li><li>الوظيفة الأساسية لوكيل Tele Sales هي إسعاد العميل من خلال تقديم أعلى مستوى ممكن من الخدمة. وهذا يعني أن جميع المشكلات يجب معالجتها بسرعة وبشكل فعال ومهني. في الحالات التي لا يستطيع فيها الوكيل حل المشكلة شخصياً، تتوفر الإدارة العليا للمساعدة.</li></ul><div><div style="display: inline;">Customer Orientation:<div style="display: inline;"><ul style="margin-bottom: 0in;"><li>يركز على تحديد وتلبية احتياجات العملاء. يساهم في إقامة شراكة عمل طويلة الأجل مع العملاء الداخليين والخارجيين.</li></ul><div style="font-weight: bold;"> </div></div></div>Planning and Organizing:</div><div><ul style="margin-bottom: 0in;"><li>وكلاء مسؤولون عن التخطيط لدورات مكالماتهم اليومية والمكالمات اليومية. هناك إرشادات محددة لإجمالي المكالمات ومن يجب الاتصال به في فترة شهرية، لكن طريقة تقسيمها إلى مستوى يومي هي مسؤولية الوكيل.</li><li>سيتم مراقبة التخطيط والتنظيم من قبل مدير القناة المباشرة.</li></ul></div><div style="font-weight: bold;"> </div><div><div style="display: inline;">Decision Making<ul style="font-size: 14.6667px; margin-bottom: 0in;"><li>عند التفاوض على الأسعار والعقود، يملك الوكلاء سلطة تقديم نطاق محدد من أسعار العقود. إذا كان هناك حاجة لتقديم مستوى أعلى من الخصم لتأمين الصفقة، فذلك يتطلب موافقة الإدارة المعنية. وينطبق ذلك أيضاً على حل المشكلات حيث تكون الشحنات المجانية أو القسائم الائتمانية أو حلول أخرى مطلوبة.</li><li>بشكل عام، يُشجَّع الوكلاء على اتخاذ قراراتهم بأنفسهم قدر الإمكان، ضمن الإرشادات المحددة.</li></ul><div> </div></div></div></div><div style="display: inline;">Results Orientation<ul style="margin-bottom: 0in;"><li>يسعى باستمرار لتحقيق مهام حاسمة مع نتائج قابلة للقياس. يتغلب على العقبات ويقوم بالتعديلات اللازمة لتحقيق النتائج. يركز نفسه والآخرين لتحقيق أهداف تتوافق مع أهداف العمل.</li></ul><div> </div></div></div><div style="display: inline;">Teamwork<ul style="margin-bottom: 0in;"><li>يعمل بتعاون مع الآخرين لتحقيق الأهداف والغايات. ينجز مهامه لدعم أهداف الفريق ويعرض بانتظام للمساعدة للزملاء. يدعم قرارات المجموعة.</li></ul></div> </div></div></div><div style="font-family: arial, \"lucida console\", sans-serif; text-align: start; color: rgb(0,0,0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div style="display: inline;">Accountability<ul style="font-size: 14.6667px; font-weight: 400; margin-bottom: 0in;"><li><div style="display: inline;">يتصرف بمسؤولية. يمكن الاعتماد عليه للالتزام بالتعهدات. يلتزم بتوقعات DHL والسياسات والإجراءات. يبني ثقة الآخرين في احترافيته ونزاهته وخبرته وقدرته على تحقيق النتائج.</div></li></ul><div style="font-size: 13px; font-weight: 400;"> </div><div style="font-size: 13px; font-weight: 400;"><div style="display: inline;">مَهارات الاتصالات<ul style="font-size: 14.6667px; margin-bottom: 0in;"><li>يوفر المعلومات شفهياً وكتابيًا بشكل واضح وفي الزمن المناسب وبمختصر. يعبر عن الأفكار بشكل فعال، ويعدل الأسلوب وفقاً لاحتياجات الآخرين. يستمع بانتباه ويطرح أسئلة عند الحاجة لتوضيح المعلومات.</li></ul><div> </div></div><div style="display: inline;">إدارة الذات<ul style="font-size: 14.6667px; margin-bottom: 0in;"><li>يحافظ على الهدوء والموضوعية والسيطرة عند الرد على مواقف عاجلة أو demanding. يحافظ على الأداء الفعال تحت الضغط. يبقى إيجابياً.</li></ul><div> </div><div><div style="display: inline;">Attention to Detail<ul style="margin-bottom: 0in;"><li><div style="display: inline;">دقيق ومتكامل في أداء جميع جوانب العمل. يظل مركزاً على تفاصيل المهمة، مهما كانت صغيرة. يفحص ويراقب العمل لضمان الدقة.</div></li></ul></div></div></div><div style="display: inline;"> Experience</div></div><div style=""> <div style="font-size: 13px; font-weight: 400; display: inline;"><div style="display: inline;">Essential:<div style="text-indent: 0px;"><div style="display: inline;"><ul style="font-size: 11pt; margin-bottom: 0in;"><li>مهارات تواصل شفهي ممتازة ونمط تواصل فردي ممتاز</li><li>عرض شخصي ممتاز ومظهر ونظافة شخصية ممتازة</li><li>مهارات تنظيمية ممتازة، بما في ذلك القدرة على تحديد أولويات عبء العمل</li><li>القدرة على المساهمة بفعالية كعضو فريق كجزء من فريق مزدحم</li><li>القدرة المثبتة على العمل تحت الضغط في بيئة سريعة وتعاونية</li><li>إظهار قدرة لاستخدام المبادرة/الحكم لحل مشكلات العمل</li><li>فهم جيد لشبكة DHL</li><li>قدرة قوية على حل المشكلات</li><li>الرغبة في إنجاز الوظيفة</li><li>شغف لتقديم خدمة عملاء مميزة</li><li>فلسفة الإنجاز من المحاولة الأولى الصحيحة</li><li>خبرة الهاتف/المبيعات في شركة متعددة الجنسيات مع خبرة واجهة العملاء أمر ضروري.</li><li>رخصة قيادة ميزة إضافية</li><li>1 إلى 2 سنة خبرة DHL (إذا تم النقل داخلياً)</li><li>إجادة اللغة الإنجليزية بشكل جيد; العربية ميزة.</li><li>مهارات حاسوب ممتازة (MS Word وExcel)</li><li>محو الأمية العددية</li><li>معرفة جيدة بمنتجات DHL وخدماتها وشحناتها وأسعارها وخصوماتها وخدمات المنافسين.</li><li>مهارات اتصال ومهارات بيع متطورة جيداً</li><li>سلوك مهني عبر الهاتف</li><li>موقف خدمة العملاء (مزاج منضبط)</li><li>مكرس، مجتهد ومتحمس</li><li>مرن وعلى استعداد للعمل لساعات طويلة</li><li>موثوق</li><li>القدرة على العمل تحت الضغط</li></ul><div> </div><div> </div></div>Educational Qualifications:</div><div style="text-indent: 0px;"><ul style="margin-bottom: 0in;"><li>الحد الأدنى يتطلب درجة البكالوريوس</li></ul></div><div style="display: inline;"></div></div><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="584" style="border-color: currentcolor; border-style: none; border-width: medium; border-collapse: collapse; border-image: none;"><tbody></tbody></table></div></div></div></div> </div> </div>

Bayt

Field Service Engineer - Protection Systems

On-site - Kuwait 13 August 2026

Legal

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Location: Kuwait City, Al Kuwayt, Kuwait Job ID: R0140514 Date Posted: 2026-08-12 Company Name: HITACHI ENERGY ENGINEERING TECHNOLOGIES CO. (KSCC) Profession (Job Category): Engineering & Science Job Schedule:  Full time Remote: No Job Description: The opportunity Join a team that specializes in providing remote and on-site services for protection systems in transmission and distribution substations, ensuring solutions that are timely, cost-effective, and aligned with customer expectations. Our work adheres to industry-standard processes, safety protocols, and best practices—delivering reliability and excellence every step of the way. How you’ll make an impact             <ul><li>Driving service sales and business development activities across assigned countries and market segments (e.g., Utilities, Power Generation, Oil & Gas, EPCs, Industrial clients). </li><li>Performing relay testing, commissioning, maintenance, and troubleshooting at client substations. Possess knowledge of structured programming, communication techniques, and protocols for Hitachi Energy relays and familiarity with other relays manufacturers is preferable. </li><li>Troubleshooting system protection problems and schemes effectively and understanding different protection and communication schemes and supervising the installation and commissioning of automation systems, ensuring full compliance with standards and best practices. </li><li>Demonstrate expertise in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in substations up to 400 kV voltage level. </li><li>Experience in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in power stations and refinery environments. </li><li>Training site operators in the use of works and ensure site-specific manuals and documentation are available before handover and are highly familiar with interlocking schemes and gas tripping schemes across all voltage levels from 380 V to 400 kV. </li><li>Consult with clients or their representatives to determine their needs and priorities. </li><li>Provide written procedures for switching, energization, isolation methods for testing, commissioning, and maintenance work. </li><li>Coordinate and oversee substation technicians and electricians, and serve as project manager, serve as the primary customer contact for specific projects, maintain a professional presentation when dealing with employees, clients, and suppliers and be well-versed in technical and safety precautions when working in live substations. </li><li>Possess leadership skills and the ability to lead, supervise, and assign work to the protection team and unnecessary outages while working in Brownfield substations or on any type of energized equipment and experience in troubleshooting electrical parts for various types of switchgear.  </li><li>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. </li><li>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. </li></ul> Your background              <ul><li>A bachelor’s degree in electrical engineering is preferred. </li><li>Minimum 7 years of relevant experience is required. </li><li>Strong communication and interpersonal skills. </li><li>Ability to work independently and as part of a team. </li><li>Proficient in using testing and diagnostic equipment. </li><li>Ability to interpret and work from electrical drawings and schematics. </li><li>Strong organizational and time management skills. </li><li>Commitment to continuous improvement and learning. </li><li>Proficiency in both spoken & written English language is required. </li></ul> Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> الموقع: مدينة الكويت، الكويت معرف الوظيفة: R0140514 تاريخ النشر: 2026-08-12 اسم الشركة: HITACHI ENERGY ENGINEERING TECHNOLOGIES CO. (KSCC) المهنة (فئة الوظيفة): الهندسة والعلوم جدول العمل:  دوام كامل العمل عن بُعد: لا وصف الوظيفة: الفرصة انضم إلى فريق متخصص في تقديم الخدمات عن بُعد وفي الموقع لأنظمة الحماية في محطات النقل والتوزيع، مع حلول تكون في الوقت المناسب، وتكلفة فعالة، ومتوافقة مع توقعات العملاء. عملنا يتوافق مع عمليات معيارية في الصناعة وبروتوكولات السلامة وأفضل الممارسات—لنقدم الموثوقية والتميز في كل خطوة. كيف ستؤثر <ul><li>قيادة مبيعات الخدمات وأنشطة تطوير الأعمال عبر الدول والأسواق المعنية (مثلاً: المرافق، توليد الكهرباء، النفط والغاز، EPCs، العملاء الصناعيين). </li><li>إجراء اختبارات الحماية، والاعتماد، والصيانة، واستكشاف الأعطال في محطات عملاء. يفضل الإلمام بالبرمجة المهيكلة وتقنيات الاتصالات وبروتوكولات لمعدات الحماية من Hitachi Energy والإلمام بمصنّعين آخرين للمحولات. </li><li>استكشاف مشكلات الحماية والتصاميم بشكل فعال وفهم مخططات الحماية والاتصالات المختلفة والإشراف على تركيب وبدء تشغيل أنظمة الأتمتة، مع الالتزام الكامل بالمعايير وأفضل الممارسات. </li><li>إظهار الخبرة في الاختبار والاعتماد والصيانة واستكشاف الأعطال لأنظمة الحماية لجميع المعدات في المحطات حتى مستوى جهد 400 كيلو فولت. </li><li>الخبرة في اختبار واعداد وتثبيت وصيانة أنظمة الحماية لجميع معدات محطات الطاقة وبيئات المصافي. </li><li>تدريب مشغلي الموقع على استخدام الأعمال والتأكد من توفر أدلة ووثائق خاصة بالموقع قبل التسليم وأن يكونوا ملمّين جدًا بمخططات التعشيق ومخططات الإيقاف الغازي عبر جميع مستويات الجهد من 380 فولت إلى 400 كيلوفولت. </li><li>التشاور مع العملاء أو ممثليهم لتحديد احتياجاتهم وأولوياتهم. </li><li>تقديم إجراءات مكتوبة للفصل، والتغذية، وطرق العزل للاختبار والتشغيل والصيانة. </li><li>تنسيق والإشراف على فنيي المحولات والفنيين، والعمل كمدير مشروع، وتكون نقطة اتصال رئيسية للعملاء لمشروعات محددة، والحفاظ على عرض مهني عند التعامل مع الموظفين والعملاء والموردين، وأن تكون مطلعاً على الاحتياطات الفنية والسلامة عند العمل في محطات حية. </li><li>امتلاك مهارات قيادية والقدرة على القيادة والإشراف وتوزيع العمل على فريق الحماية وتجنب الأعطال غير الضرورية أثناء العمل في محطات Brownfield أو على أي نوع من المعدات العاملية وخبرة في استكشاف أعطال أجزاء كهربائية لمختلف أنواع جهاز التبديل. </li><li>ستكون مسؤولاً عن ضمان الامتثال للوائح والإجراءات والتوجيهات الخارجية والداخلية المعمول بها. </li><li>العيش بقيم Hitachi Energy الأساسية وهي السلامة والنزاهة، مما يعني تحمل المسؤولية عن أفعالك مع العناية بزملائك وبالاتجاه التجاري. </li></ul> خلفيتك              <ul><li>يفضل درجة البكالوريوس في الهندسة الكهربائية. </li><li>خبرة لا تقل عن 7 سنوات ذات صلة مطلوبة. </li><li>مهارات اتصال وتواصل قوية. </li><li>القدرة على العمل بشكل مستقل وكجزء من فريق. </li><li>إتقان استخدام معدات الاختبار والتشخيص. </li><li>القدرة على تفسير والعمل من الرسومات والمخططات الكهربائية. </li><li>مهارات تنظيمية وإدارة الوقت قوية. </li><li>الالتزام بالتحسين المستمر والتعلم. </li><li>إتقان اللغة الإنجليزية الشفوية والكتابية مطلوب. </li></ul> الاتاحة والتكيف المعقول قد يطلب الأفراد المؤهلون ذوو الإعاقة تقديم تسهيلات معقولة إذا كنت غير قادر أو مقيد في استخدام موقع Hitachi Energy الوظيفي نتيجة لإعاقتك. يمكنك طلب التسهيلات المعقولة من خلال إكمال نموذج الاستفسار العام على موقعنا. الرجاء تضمين معلومات الاتصال الخاصة بك وتفاصيل محددة حول التسهيل المطلوب لدعمك أثناء عملية التقديم الوظيفي. هذا مخصص حصرياً للباحثين عن عمل من ذوي الإعاقة الذين يحتاجون إلى مساعدة وصول أو تسهيل في عملية التقديم. لن يتم الرد على الرسائل المرسلة لأغراض أخرى. استخدام الذكاء الاصطناعي والأدوات الآلية في التوظيف كجزء من عملية التوظيف، تستخدم Hitachi Energy أدوات رقمية وآلية، بما في ذلك حلول مدعومة بالذكاء الاصطناعي، للمساعدة في أنشطة مثل فحص الطلبات، ومطابقة الوظائف، وتحديد مواعيد المقابلات. صممت هذه الأدوات لدعم باحثي التوظيف لدينا ولا تحل محل اتخاذ القرار البشري. يتم معالجة بيانات المرشح وفقاً للقوانين المعمول بها لحماية البيانات والعمل بالإضافة إلى إشعار الخصوصية العالمية لشركة Hitachi. فحص الخلفية والاختبارات الأمنية كجزء من عملية التوظيف، تجري Hitachi Energy فحوصات خلفية قبل التوظيف قد تشمل التحقق من تاريخ العمل والتعليم والسجلات الجنائية وغيرها من المعلومات ذات الصلة، وفقاً للقوانين المعمول بها. لأدوار محددة—وخاصة تلك التي تتضمن الوصول إلى معلومات حساسة، أو مسؤوليات مالية، أو بيانات عميل، أو بيئات منظَّمة، أو وظائف ذات حساسية أمنيّة—قد تكون هناك فحوصات خلفية إضافية أو أشمل مطلوبة. قد تشمل، ولكن لا تقتصر على، فحص سجل جنائي موسع، ومراجعات سجل ائتماني (حيثما يسمح القانون)، وتصفية من العقوبات، أو إجراءات تحقق أخرى تتوافق مع مسؤوليّات المنصب. سيتم تحديد نطاق وعمق أي فحص خلفية أو أمني بناءً على طبيعة الدور وضرورات العمل، وستتم دائماً وفق القوانين الفدرالية والولاية والمحلية المعمول بها. سيُبلَغ المرشحون وسيُطلب منهم، عند الحاجة، تقديم موافقة قبل بدء أي فحوص. </div>

Naukri Gulf

Food Quality Specialist

On-site - Kuwait - Capital Governorate (Kuwait) 13 July 2026

Research & Development

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">We are looking for an experienced Quality Controller who will be responsible for checking the quality of all incoming and outgoing material and products as well as the production procedures. You will be a firm advocate of quality in our business. The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential. The goal is to ensure that our products are made of flawless materials with well-functioning equipment. That way our customers will enjoy high-quality service so that we can achieve long-term success.Main Responsibilities<ul><li>Inspect procedures of the entire production cycle (from purchasing to customer delivery) to ensure they are efficient and comply with Food Safety & Quality standards.</li><li>Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials.</li><li>Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the concerned managers.</li><li>Maintain records of testing, information, and various metrics such as the number of defective products per day, kitchen inspection results, Hygiene & Sanitation Inspection, etc.</li><li>Monitor the use of equipment to ensure it is safe and well-maintained and report any that doesn t meet the requirements.</li><li>Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications, etc.)</li><li>Conduct staff awareness training sessions on food Safety & quality</li><li>Support the team to develop and implement a food safety & quality management system.</li><li>Address customer complaints by conducting a thorough investigation and preparing a corrective action plan for non-conformities.</li><li>Prepare and submit reports to the line manager.</li></ul></div></section><section>Desired Candidate Profile<ul><li>Must have had a minimum of 3 years of previous proven experience as a quality controller, or any relevant role in the catering or hotel industry.</li><li>Minimum Bachelor s Degree from a Food Background (Food Technology/Food Science/Microbiology/Bio-Chemistry etc.)</li><li>Must be HACCP certified with a Level 03 as a minimum requirement.</li><li>Familiarity with quality testing machines and systems.</li><li>Proficiency in MS Office.</li><li>Strong verbal and written English language skills.</li><li>Possesses a confident, firm, and pleasant personality that can work well with a team.</li><li>Currently located in Kuwait.</li><li>Familiar with Kuwait's rules and regulations as per the municipality/MOH.</li></ul></section>

<section>وصف الوظيفةالأدوار والمسؤوليات<div class="paragraph">نحن نبحث عن مراقب جودة خبير سيكون المسؤول عن فحص جودة جميع المواد والمنتجات الواردة والصادرة بالإضافة إلى إجراءات الإنتاج. ستكون مدافعًا قويًا عن الجودة في عملنا. يجب أن يمتلك المرشح المثالي عينًا مدربة على التفاصيل ويكون موثوقًا وملتزمًا. المعرفة والفهم العميقين لمعايير الجودة أمران أساسيان. الهدف هو ضمان أن منتجاتنا مصنوعة من مواد خالية من العيوب وبمعدات تعمل بشكل جيد. وبهذه الطريقة سيستمتع عملاؤنا بخدمة عالية الجودة حتى نحقق النجاح على المدى الطويل.المسؤوليات الرئيسية<ul><li>فحص إجراءات دورة الإنتاج كاملة (من الشراء حتى تسليم العميل) لضمان فعاليتها وتوافقها مع معايير سلامة وجودة الغذاء.</li><li>الموافقة على المواد الواردة من خلال تأكيد المواصفات، إجراء اختبار بصري وقياسي، ورفض وإرجاع المواد غير المقبولة.</li><li>الموافقة على الإنتاج أثناء العملية من خلال تأكيد المواصفات المطلوبة، إجراء اختبارات بصرية وقياسية، وإبلاغ المدراء المعنيين بالتعديلات المطلوبة.</li><li>الحفاظ على سجلات الاختبار والمعلومات ومختلف القياسات مثل عدد المنتجات المعيبة يوميًا ونتائج فحص المطبخ والفحص الصحي والنظافة، الخ.</li><li>مراقبة استخدام المعدات لضمان سلامتها وصيانتها بشكل جيد والإبلاغ عن أي جهاز لا يفي بالمتطلبات.</li><li>اختيار عينات الإخراج وفحصها باستخدام الأساليب المناسبة (قياس الأبعاد، اختبار الأداء، المقارنة مع المواصفات، إلخ).</li><li>إجراء جلسات تدريب لرفع وعي العاملين بسلامة الغذاء وجودة الغذاء.</li><li>دعم الفريق في تطوير وتنفيذ نظام إدارة سلامة وجودة الغذاء.</li><li>معالجة شكاوى العملاء من خلال إجراء تحقيق شامل وإعداد خطة تخصيص إجراء تصحيحية لعدم المطابقة.</li><li>إعداد وتقديم التقارير إلى المدير المباشر.</li></ul></div></section><section>المرشح المثالي<ul><li>يجب أن يمتلك خبرة سابقة مثبتة لا تقل عن 3 سنوات كمراقب جودة، أو أي دور ذي صلة في مجال الخدمات الغذائية أو قطاع الضيافة والفنادق.</li><li>درجة البكالوريوس من خلفية غذائية (تكنولوجيا الغذاء/علوم الغذاء/علم الميكروبيولوجيا/علم الكيمياء الحيوية، إلخ).</li><li>يجب أن يكون حاصلًا على شهادة HACCP بمستوى 03 كحد أدنى.</li><li>الإلمام بآلات وأنظمة اختبار الجودة.</li><li>إتقان برامج MS Office.</li><li>مهارات لغوية قوية في اللغة الإنجليزية شفهيًا وكتابيًا.</li><li>يتمتع بشخصية واثقة حازمة وودية يمكنها العمل بشكل جيد مع فريق.</li><li>يقيم حاليًا في الكويت.</li><li>الإلمام بقوانين الكويت وأنظمتها وفق البلدية/وزارة الصحة.</li></ul></section>

Bayt

Purchase Assistant

On-site - Kuwait 6 August 2026

Technical & Labor

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Be a partner to ensure high customer satisfaction through effective procurement, inventory control, and supply chain coordination.  Here’s some of the other things you can look forward to: <ul><li>Take ownership of end-to-end procurement and import logistics activities for Raw Materials (RM), Packaging Materials, and Finished Goods (FG), ensuring uninterrupted supply to support business operations.  </li><li>Coordinate closely with the Regional Procurement team to execute local material management strategies, purchasing agreements, sourcing activities, and daily procurement operations for the Kuwait plant.  </li><li>Process purchase orders, manage supplier communications, and ensure timely follow-up on deliveries, documentation, and order fulfillment.  </li><li>Build strong relationships with suppliers through proactive engagement and follow-up performance to ensure service reliability, quality, and on-time delivery.  </li><li>Monitor inbound shipments and work closely with clearing agents, logistics providers, and customs authorities to ensure smooth clearance and timely receipt of imported materials.  </li><li>Review and verify all import and supplier documentation to ensure compliance with internal procedures and regulatory requirements.  </li><li>Analyze demand forecasts, inventory levels, and replenishment requirements, while collaborating with Demand Planning, Sales, and Production teams to maintain optimal stock availability and business continuity.  </li><li>Develop and maintain replenishment plans for imported raw materials, packaging materials, and finished goods, balancing inventory availability with working capital efficiency.  </li><li>Prepare and maintain procurement, inventory, import order, and stock performance reports to support effective decision-making.  </li><li>Coordinate with warehouse and operations teams to ensure timely receiving, storage, inventory posting, palletization, and material movement across facilities.  </li><li>Ensure accurate inventory control and stock visibility across all warehouse locations, identifying and addressing discrepancies in a timely manner.  </li><li>Proactively identify, communicate, and escalate supply chain risks, material shortages, shipment delays, or inventory challenges, while recommending practical corrective actions.  </li><li>Drive continuous improvement initiatives focused on logistics efficiency, inventory optimization, and cost reduction, while minimizing excess, slow-moving, and obsolete stock.  </li><li>Lead periodic inventory review discussions with Sales and other stakeholders to maximize stock utilization and improve inventory health.  </li><li>Ensure all procurement and supply chain activities are conducted in accordance with Group Procurement policies, company procedures, and Health, Safety & Environment (HSE) standards.  </li><li>Collaborate across functions and with external partners to ensure a seamless supply chain and exceptional service levels for internal and external customers.  </li></ul>This role will report to the Warehouse Manager and will be based at our factory in Mina Abdullah Industrial Area, Kuwait. Furthermore, we expect that you have <ul><li>Bachelor’s degree in commerce or equivalent. </li><li>Minimum 3 years of experience in logistics, supply chain, inventory management, or import operations.  </li><li>Proficiency in Microsoft Office applications, particularly Excel.  </li><li>Experience with ERP systems is preferred.  </li><li>Excellent written and verbal communication skills in English. Arabic will be a plus. </li><li>Strong analytical, planning, organizational, and communication skills.  </li><li>Ability to manage multiple priorities and work effectively in a fast-paced environment.  </li></ul>Application and further information For further information on Hempel, please visit hempel.com. To apply for this position, please submit your application letter with a CV in English via the link no later than the 15-Aug-2026. Please note that the interviews will take place 1-2 weeks after the application deadline and you may want to pencil this time in your diary to avoid any holiday clashes. More about Hempel At Hempel, you’re welcomed to a global community of 7,500 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other. We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact. At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together. We are proud to be majority owned by the Hempel Foundation, dedicated to philanthropic activities, with our earnings contributing to a multitude of charitable initiatives every year. It means that when working at Hempel, your hard work and dedication contributes to a greater cause, making your career matter twice. Learn more about Hempel and our commitments on hempel.com/career. Application due 2026-08-15Seniority Level AssociateJob Functions Purchasing, Supply ChainIndustry Chemicals At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other. We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact. At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents,  we can achieve great things, together. </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> كن شريكاً لضمان رضا العملاء العالي من خلال المشتريات الفعالة، التحكم في المخزون، وتنسيق سلسلة التوريد.  إليك بعض الأمور الأخرى التي يمكنك توقعها: <ul><li>تحمل مسؤولية المشتريات ونشاطات الاستيراد من البداية حتى النهاية للمواد الخام (RM)، مواد التغليف، والسلع الجاهزة (FG)، لضمان توفير مستمر لدعم عمليات الأعمال.  </li><li>التنسيق الوثيق مع فريق الشراء الإقليمي لتنفيذ استراتيجيات إدارة المواد المحلية، واتفاقيات الشراء، وأنشطة التص sourcing، وعمليات الشراء اليومية لمصنع الكويت.  </li><li>معالجة أوامر الشراء، إدارة اتصالات الموردين، وضمان المتابعة في التوريدات، والتوثيق، وتلبية الطلبات في الوقت المناسب.  </li><li>بناء علاقات قوية مع الموردين من خلال المشاركة الاستباقية والمتابعة لضمان موثوقية الخدمة، الجودة، والتسليم في الوقت المحدد.  </li><li>مراقبة الشحنات الواردة والعمل عن كثب مع وكلاء التخليص، ومقدمي الخدمات اللوجستية، والسلطات الجمركية لضمان إنجاز التخليص وسلامة استلام المواد المستوردة في الوقت المناسب.  </li><li>مراجعة والتحقق من جميع وثائق الاستيراد والمورد لضمان الامتثال للإجراءات الداخلية والمتطلبات التنظيمية.  </li><li>تحليل توقعات الطلب، مستويات المخزون، ومتطلبات الإعادة التعبئة، مع التعاون مع فرق التخطيط الطلب، والمبيعات، والإنتاج للحفاظ على توفر المخزون الأمثل واستمرارية الأعمال.  </li><li>تطوير وصيانة خطط إعادة التعبئة للمواد الخام المستوردة، ومواد التغليف، والسلع الجاهزة، مع توازن بين توافر المخزون وكفاءة رأس المال العامل.  </li><li>إعداد وصيانة تقارير الأداء للمشتريات، المخزون، أوامر الاستيراد، وأداء المخزون لدعم اتخاذ القرار الفعال.  </li><li>التنسيق مع فرق المستودع والعمليات لضمان الاستلام في الوقت المناسب، التخزين، تسجيل المخزون، التعبئة على منصات النقل، وتحريك المواد عبر المرافق.  </li><li>ضمان دقة التحكم في المخزون ورؤية المخزون عبر جميع مواقع المستودعات، وتحديد ومعالجة أي تناقضات في الوقت المناسب.  </li><li>التعرف المبكر على مخاطر سلسلة التوريد، نقص المواد، تأخر الشحن أو تحديات المخزون، مع التوصية بإجراءات تصحيح عملية.  </li><li>قيادة مبادرات التحسين المستمر المتركزة على كفاءة اللوجستيات، تحسين المخزون، وخفض التكاليف، مع تقليل الفائض، البضائع البطيئة الحركة، والبضاعة غير الصالحة.  </li><li>قيادة مناقشات مراجعة المخزون الدورية مع المبيعات وأصحاب المصلحة الآخرين لتعظيم استخدام المخزون وتحسين صحته.  </li><li>ضمان أن جميع أنشطة الشراء وسلسلة التوريد تتم وفق سياسات المجموعة للشراء، وإجراءات الشركة، ومعايير الصحة والسلامة والبيئة (HSE).  </li><li>التعاون عبر الوظائف ومع الشركاء الخارجيين لضمان سلسلة توريد سلسة وخدمات استثنائية للعملاء الداخليين والخارجيين.  </li></ul>سيرتبط هذا الدور بمدير المستودع وسيعقد في مصنعنا في المنطقة الصناعية ميناء عبدالله، الكويت. علاوة على ذلك، نتوقع أن لديك <ul><li>درجة البكالوريوس في التجارة أو ما يعادلها. </li><li>خبرة لا تقل عن 3 سنوات في اللوجستيات، سلسلة الإمداد، إدارة المخزون، أو عمليات الاستيراد.  </li><li>إجادة تطبيقات Microsoft Office، خاصة Excel. </li><li>يفضل وجود خبرة بنظم ERP. </li><li>مهارات كتابة وتواصل شفهية مميزة بالإنجليزية. العربية ستُعتبر ميزة إضافية. </li><li>مهارات تحليلية وتخطيط وتنظيم وتواصل قوية.  </li><li>القدرة على إدارة أولويات متعددة والعمل بفعالية في بيئة سريعة الوتيرة.  </li></ul>التقديم والمعلومات الإضافية لمعرفة المزيد عن هيمبل، يرجى زيارة hempel.com. للتقدم لهذه الوظيفة، يرجى تقديم رسالة التقديم مع سيرة ذاتية باللغة الإنجليزية عبر الرابط في موعد أقصاه 15-أغ-2026. يرجى ملاحظة أن المقابلات ستعقد خلال أسبوع إلى أسبوعين بعد الموعد النهائي للتقديم وقد ترغب في تدوين هذا الموعد في مذكرتك لتجنب أي تعارض مع العطل. المزيد عن هيمبل في هيمبل، أنت مدعو إلى مجتمع عالمي يضم 7,500 زميل حول العالم. مكان عمل يقوم على الثقة المتبادلة والاحترام والدعم المتبادل. نحن في مهمة مضاعفة تأثيرنا. للنجاح، نحتاج أذهانًا ساطعة وروّاد فريق. وهذا يعني أنه من اليوم الأول، ستُرحب بمساهماتك وأفكارك ومبادرتك، بل وتُتوقع. وبالمقابل، ستحظى بفرص كبيرة للتطوير في شركة عالمية نامية – وتكون جزءًا من الحل من خلال مساهمتك في تأثيرنا العالمي. في هيمبل، نحن ملتزمون بأن يشعر الجميع بالأمان والتقدير والمعاملة المتساوية في بيئة يمكن فيها لكل موظف أن يعكس شخصيته الحقيقية في العمل. نؤمن بأن الإدماج هو مفتاح الابتكار وبجمعنا لأكثر وجهات النظر والمواهب تنوعًا، يمكننا تحقيق أشياء عظيمة معًا. نحن فخورون بأن تكون أغلبية الشركة مملوكة من قبل مؤسسة هيمبل، المكرسة للأنشطة الخيرية، مع مساهمتنا في مجموعة من المبادرات الخيرية كل عام. وهذا يعني أن عملك الجاد وتفانيك يساهم في سبب أسمى، وهو أن تجعل مسيرتك المهنية ذات مغزى مرتين. اعرف المزيد عن هيمبل والتزاماتنا على hempel.com/career. الموعد النهائي لتقديم الطلب 2026-08-15مستوى الأقدمية Associateوظائف تتعلق بالعمل التوريد، سلسلة التوريدالصناعة مواد كيميائية في هيمبل، أنت مدعو إلى مجتمع عالمي يضم أكثر من 7000 زميل حول العالم. مكان عمل يقوم على الثقة المتبادلة والاحترام والدعم المتبادل. نحن في مهمة مضاعفة تأثيرنا. للنجاح، نحتاج أذهانًا ساطعة وروّاد فريق. وهذا يعني أنه من اليوم الأول، ستُرحب بمساهماتك وأفكارك ومبادرتك، بل وتُتوقع. وبالمقابل، ستتاح لك فرص رائعة للتطوير في شركة عالمية نامية – وتكون جزءًا من الحل من خلال مساهمتك في تأثيرنا العالمي. في هيمبل، نلتزم بأن يشعر الجميع بالأمان والتقدير والمعاملة المتساوية، في بيئة يمكن فيها لكل موظف أن يأتي بعُدوله الأصلية إلى العمل. نؤمن أن الإدماج مفتاح الابتكار وبجلبنا لأكثر وجهات النظر والمواهب تنوعاً، يمكننا تحقيق إنجازات عظيمة معاً.

Full Time Mid career Bayt

Senior ERP & Systems Administrator

On-site - Kuwait 7 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> 1. Job SummaryOur organi is implementing SAP Business One (SAP B1) as the group's platform of record across eight legal entities in Kuwait and the UAE, hosted on Microsoft Azure and integrated with the operational systems the business already runs on. The Senior ERP & Systems Administrator is the group's internal owner of that platform — before, during and after go-live.The role combines three things: day-to-day administration of SAP B1 and its integrations; ownership of our organization’s side of the implementation programme (data readiness, user acceptance testing, authorisations, cutover and end-user training); and administration of the group's Microsoft and network infrastructure. Because the implementation partner's scope ends at go-live plus a short hypercare period, this role is what allows the company to run, change and extend the system without depending on billable vendor days. 2. Systems LandscapeThe environment this role is accountable for:•     ERP: SAP Business One across 8 legal entities — 4 in Kuwait & 4 in UAE, multi-currency, with separate chart-of-accounts structures.•     Add-ons: Seidor Intercompany (master data replication, marketing document exchange, intercompany transactions) and the SAP B1 Usability Package (B1UP) for forms, validations, user-defined fields and screen customisation.•     Integrations: Zenoti (salon & spa POS/booking), Shopify (e-commerce), Sapaad (F&B POS) and Kayan HRMS (employee master and payroll) — connected through an integration middleware layer using real-time webhooks and scheduled end-of-day batch jobs.•     Hosting: Microsoft Azure cloud hosting for SAP B1, the add-ons and the integration application server, provided under a managed hosting agreement.•     Infrastructure: Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory / Entra ID, branch and head-office networks, endpoints, connectivity and backup.•     Licensing: 30 named licences at go-live (4 Professional, 26 Limited), with growth expected as brands and branches are added. 3. Key Responsibilities 3.1 SAP Business One Administration & Governance•     Administer, configure and maintain SAP Business One across all eight legal entities: users, licence-type allocation, authorisation profiles, approval procedures, document numbering, posting periods and system settings.•     Own master data governance across brands and entities — business partners, items, price lists, chart of accounts, cost centres and profit centres (up to five cost dimensions) — including naming standards, duplicate prevention and periodic data-quality reviews.•     Administer the Seidor Intercompany add-on: replication rules, intercompany document flow, and reconciliation of intercompany balances with Finance.•     Build and maintain B1UP configurations — user-defined fields and tables, validations, formatted searches, alerts and screen layouts — to meet business change without raising a chargeable change request to the implementation partner.•     Manage the SAP B1 upgrade and patch cycle in coordination with the hosting provider: assess release notes, test in a non-production company, plan downtime and validate integrations after every upgrade.•     Maintain non-production (test/training) company databases and control the promotion of configuration changes into production. 3.2 Integration Operations•     Operate and monitor the integration layer between SAP B1 and Zenoti, Shopify, Sapaad and Kayan HRMS — both real-time webhook flows (sales, payments, refunds, customer creation, stock consumption) and scheduled batch flows (item and price-list pushes, stock synchronisation, end-of-day financial summaries, payroll and EOSB journals).•     Run a daily interface health check: confirm every scheduled job completed, investigate failed or stuck transactions, reprocess them, and escalate systemic failures to the relevant vendor.•     Reconcile interface output against source systems — POS day-close totals to AR invoices and incoming payments, stock consumption to goods issues, payroll journals to Kayan — and resolve differences with Finance and Operations before period close.•     Maintain interface documentation, mapping tables and error-handling runbooks so that recovery does not depend on a single person.•     Assess, specify and coordinate new or changed integration flows, including onboarding of additional brands, branches or channels onto existing interfaces. 3.3 Implementation & Migration Ownership •     Act as the primary internal technical counterpart to the SAP B1 implementation partner across all project phases — blueprint, realisation, training and UAT, final preparation, go-live and hypercare — and control the change-request pipeline so that scope changes are evaluated for cost and necessity before they are raised.•     Own KANA's data migration responsibilities: extraction from legacy systems, cleansing and de-duplication, population of the partner's load templates, validation of loaded data, and sign-off on data integrity for chart of accounts, business partners, items, employee master and bills of materials.•     Plan and coordinate user acceptance testing and final integration testing — building test scenarios with key users, tracking defects to closure, and preparing system acceptance evidence.•     Define and configure user roles and authorisations to segregation-of-duties standards, in coordination with Finance and Internal Audit.•     Prepare and execute the cutover plan: opening balances, sequencing, freeze windows, fallback position and go-live readiness checks.•     Lead post-go-live stabilisation once vendor hypercare ends, absorbing day-to-day issue resolution internally. 3.4 Reporting, Analytics & User Enablement•     Design, build and maintain reports, queries and document layouts — SAP B1 queries, Crystal Reports and marketing document/print templates — as the business's requirements evolve after go-live.•     Develop and maintain the group's business intelligence and management reporting from SAP B1 data, working with Finance and brand management on the metrics that matter.•     Own end-user training and documentation after go-live: training material, refreshers, onboarding of new users and branches, and a maintained library of standard operating procedures and troubleshooting guides.•     Act as the internal centre of expertise for key users across Finance, Retail, Wellness and F&B, translating business requirements into system solutions. 3.5 Infrastructure, Identity & Network•     Administer Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory and Entra ID, including identity lifecycle, group and licence management, conditional access and MFA.•     Manage the Azure-hosted SAP B1 environment jointly with the hosting provider: environment sizing and cost, access control, connectivity, monitoring, backup verification and documented disaster-recovery and restore testing.•     Manage network infrastructure across head office and branches — LAN/WAN, VPN, firewalls, internet links and site connectivity — with particular attention to the branch links on which POS and ERP integration depend.•     Manage endpoints, servers, backups and the group's IT asset inventory.•     Provide tier 2/3 support and escalation handling for issues raised from branches and head office, with defined response expectations and a maintained knowledge base. 3.6 Security, Vendor & Commercial Management•     Define and enforce IT security policies, access controls and periodic user-access reviews across all business units; support internal and external audit requirements.•     Manage vendors for ERP, hosting, integration and infrastructure — contracts, SLAs, escalation paths, renewal dates and performance reviews.•     Manage software licensing and subscription renewals (SAP B1 named users and licence types, add-ons, intercompany, hosting, Microsoft 365), optimising allocation as headcount and usage change.•     Provide input to IT budgeting and planning for infrastructure, ERP and system upgrades in coordination with the IT Manager, including the cost impact of change requests and additional vendor days.•     Document system configurations and procedures, and mentor junior IT staff toward second-line coverage of core systems. </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Required Qualifications & Experience:•     Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field.•     Minimum 5–7 years of progressive IT systems administration experience, including at least 2 years in a senior or lead capacity.•     Hands-on SAP Business One administration experience is strongly preferred. Candidates with deep administration experience on another mid-market ERP (Microsoft Dynamics 365 Business Central / F&O, Odoo, Oracle NetSuite) will be considered where there is a clear ability to reach working SAP B1 competence within an agreed timeframe.•     Direct participation in at least one full ERP implementation or migration — covering data migration, UAT, cutover and post-go-live support — on the client side rather than purely as a vendor consultant is an advantage.•     Demonstrable experience operating system-to-system integrations in production: APIs and webhooks, scheduled batch jobs, error handling and reprocessing, and reconciliation of interfaced financial and inventory data.•     Working knowledge of SQL, sufficient to write queries, investigate data issues and build reports; experience with Crystal Reports or an equivalent reporting tool.•     Experience administering multi-company, multi-currency or multi-entity ERP environments; exposure to intercompany processes is a strong advantage.•     Strong working knowledge of Windows Server, Active Directory / Entra ID, Microsoft 365 and networking (LAN/WAN, VPN, firewalls).•     Experience with cloud-hosted business systems (Azure preferred), including working with a managed hosting provider.•     Experience with retail, salon or hospitality systems — POS, booking or e-commerce platforms such as Zenoti, Shopify, Sapaad or similar — is a significant advantage.•     Professional working English; Arabic is an advantage given branch-level user support. 5. Preferred Certifications•     SAP Business One certification (Implementation & Support Consultant, or Administration) — preferred, or willingness to obtain within an agreed timeframe.•     Boyum B1 Usability Package (B1UP) training or certification.•     Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Administrator Expert, or current equivalents.•     ITIL Foundation, CompTIA Network+/Security+, CCNA/CCNP, or comparable systems administration and service management credentials. 6. Key Skills & Competencies•     Strong analytical and problem-solving skills, with the ability to trace a problem across ERP, middleware, a third-party platform and the network before concluding where it sits.•     Ownership mentality — able to take critical systems personally and run them with minimal supervision.•     Structured, documentation-driven approach; the environment must remain operable when this role is on leave.•     Credible with vendors: able to challenge a scope exclusion, a change-request estimate or an SLA breach on technical grounds.•     Clear communication with non-technical branch staff, Finance, and senior management alike.•     Comfortable managing competing priorities across several brands and business units under period-close and go-live pressure.•     Sound judgement on segregation of duties, data confidentiality and audit exposure. 7. Measures of Success — First 12 Months•     SAP B1 live across all in-scope entities with a clean cutover and no unresolved opening-balance differences.•     All four integrations running with a documented daily monitoring routine and month-end reconciliations closing without manual rework.•     Vendor dependency reduced: routine configuration, report and layout changes handled internally rather than through chargeable change requests.•     A maintained authorisation matrix, with periodic access reviews completed and evidenced.•     Documented runbooks and a trained backup within the IT team for every critical system routine.•     Tested backup and restore for the SAP B1 environment, with a documented recovery time.</div>

Bayt

PARTNERSHIPS OFFICER, NOC

On-site - Kuwait 14 August 2026

Education & Training

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. Noting that strategic partnership entails nonmonetary partnership and can be used to strengthen joint initiatives/advocacy with external partners towards a common goal, including that of advancing SDGs, the Partnerships Officer provides advice and support to the Resident Coordinator and the UNCT strategic partnerships for SDG achievement. The position is located in the United Nations Resident Coordination Office (RCO) in Kuwait City, Kuwait under the direct supervision of the Head of the Resident Coordinator Office. Responsibilities Within delegated authority, the Partnerships Officer will be responsible of the following duties: 1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT: • Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework; • Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; • Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; • Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; • Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners; • Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; • Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; • Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; • Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs. 2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK: • Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; • Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; • Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; • Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; • Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; • Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; • Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; • Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant). 3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs): • Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; • Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT; • Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice; • Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing; • Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs. 4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL: • Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN; • Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN; • Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels; • Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere; • Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement; • Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant; • Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams; • Works closely with the Data Analyst and Communications officers on data, Monitoring and Evaluation (M&E), reporting analytics and communication of same; • Collects, documents and analyzes data to identify trends or patterns and provide insights through reports and data visualization methods to enable data-driven planning, decision-making, presentation and reporting; • Perform other related tasks as assigned. Competencies • PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Education Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage. Job - Specific Qualification Not available. Work Experience A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related area is required. Experience in designing and implementing partnerships is required. Experience in preparing project /programme proposals is required. Experience of developing strategic partnerships across government, private sector and civil society organizations is required. Experience of resources mobilization strategies is required. Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable. Experience in promoting knowledge management in the context of development cooperation is desirable. Experience in UN interagency coordination is desirable. Experience in supporting financing of SDGs is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details). .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking EnglishUN Level IIUN Level IIUN Level IIUN Level II ArabicUN Level IIUN Level IIUN Level IIUN Level II Assessment Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone/Teleconference (MS Teams) or in-person where possible. Special Notice This is a Fixed Term position. Appointment against this position is available for a duration of one (1) year and does not carry any expectancy, legal or otherwise, of renewal. The appointment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. THIS RECRUITMENT REMAINS SUBJECT TO BUDGETARY, CLASSIFICATION, AND INTERGOVERNMENTAL APPROVALS. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. THIS POSITION IS OPEN TO NATIONALS OF KUWAIT ONLY. National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, KUWAIT nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to traveling and relocating to KUWAIT in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. "Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you". At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application acco </div>

Full Time 2 to 5 years Tanqeeb.com

Operations Coordinator

On-site - Kuwait - Capital Governorate (Kuwait) 23 August 2026

Customer Service

Company and Job OverviewOur leading general contracting and operations company announces an open application for a full-time Operations Coordinator, in a work environment that strives for excellence in operational efficiency and smooth coordination between operations teams, administrative support, and engagement with partners.Our center is located in the Capital Governorate of Kuwait, and we are seeking a candidate who shares our values of precision, organization, and commitment to quality in all aspects of work. Key Responsibilities and Duties<ul><li>Coordinate and organize work schedules and daily operations to ensure procedures run smoothly and efficiently.</li><li>Organize and update operational databases and reports, and prepare periodic performance reports for senior management.</li><li>Handle internal and external parties, prepare documents, and communicate effectively to expedite workflows.</li><li>Assist in improving processes and systems by evaluating procedures and offering continuous improvement proposals.</li><li>Deal with order tracking systems and office programs and update them regularly.</li><li>Contribute to preparing Standard Operating Procedures (SOPs) and ensure compliance with them.</li></ul> Qualifications and Requirements<ul><li>Bachelor’s degree in a related specialty or administrative/logistical field with relevant practical experience.</li><li>2 to 5 years of experience in operational coordination or logistics support management or a similar field.</li><li>Residence in Kuwait, preferably in the Capital Governorate.</li><li>Strong proficiency in Microsoft Office Suite and CAREER/CRM or ERP systems as available.</li><li>Ability to work under pressure, prioritize effectively, and communicate clearly with multiple teams.</li></ul> Required Skills<ul><li>High organization with strong attention to detail and ability to manage multiple tasks simultaneously.</li><li>Excellent written and verbal communication skills in Arabic and English when needed.</li><li>Analytical capabilities and problem-solving skills with data-driven decision-making.</li><li>Time management, deadline adherence, and efficient schedule coordination.</li><li>Customer service principles, strong teamwork spirit, and effective collaboration with various departments.</li></ul> Benefits and Perks<ul><li>Competitive salary and employee benefits in line with local policies.</li><li>Opportunities for professional development and continuous training.</li><li>A supportive work environment that encourages initiative and innovation.</li></ul>

نظرة عامة عن الشركة والوظيفةتُعلن شركتنا الرائدة في قطاع المقاولات العامة والتشغيل عن فتح باب التقديم لشاغر منسق عمليات بدوام كامل، مع بيئة عمل تسعى إلى التميز في كفاءة العمليات وسلاسة التنسيق بين فرق العمليات، الدعم الإداري والتعامل مع شركاء العمل. يقع مركزنا في محافظة العاصمة بالكويت ونبحث عن مرشح يشاركنا قيم الدقة، التنظيم والالتزام بالجودة في جميع جوانب العمل. المسؤوليات والواجبات الأساسية<ul><li>تنسيق وتنظيم جداول العمل والعمليات اليومية لضمان سير الإجراءات بسلاسة وكفاءة.</li><li>تنظيم وتحديث قواعد البيانات والتقارير التشغيلية وإعداد تقارير الأداء الدورية للإدارة العليا.</li><li>التعامل مع الجهات الداخلية والخارجية، وتحضير المستندات والتواصل الفعّال لتسريع إجراءات العمل.</li><li>المساعدة في تحسين العمليات والأنظمة عبر تقييم الإجراءات وتقديم مقترحات للتحسين المستمر.</li><li>التعامل مع أنظمة تتبع الطلبات والبرامج المكتبية وتحديثها بشكل منتظم.</li><li>المساهمة في إعداد إجراءات التشغيل القياسية (SOPs) والتأكد من الالتزام بها.</li></ul> المؤهلات والمتطلبات<ul><li>درجة البكالوريوس في تخصص ذات صلة أو مجال إداري/لوجستي مع خبرة عملية ملائمة.</li><li>خبرة من 2 إلى 5 سنوات في التنسيق العملياتي أو إدارة الدعم اللوجستي أو مجال مشابه.</li><li>إقامة في الكويت ويفضل في محافظة العاصمة.</li><li>معرفة قوية باستخدام برامج حزمة Microsoft Office وCAREER/CRM أو أنظمة ERP وفق متاح.</li><li>قدرة على العمل تحت الضغط وتوجيه الأولويات بشكل فعال والتواصل الواضح مع الفرق المتعددة.</li></ul> المهارات المطلوبة<ul><li>تنظيم عالي مع اهتمام شديد بالتفاصيل وقدرة على إدارة مهام متعددة في آن واحد.</li><li>مهارات تواصل كتابية وشفوية ممتازة بالعربية والإنجليزية عند الحاجة.</li><li>قدرات تحليلية ومهارة حل المشكلات واتخاذ القرار المستند إلى البيانات.</li><li>إدارة الوقت والالتزام بالمواعيد وتنسيق الجداول بكفاءة.</li><li>مبادئ خدمة العملاء وروح فريق عالية وتعاون فعّال مع الأقسام المختلفة.</li></ul> الفوائد والمزايا<ul><li>راتب تنافسي ومزايا وظيفية متوافقة مع السياسات المحلية.</li><li>فرص للتطوير المهني والتدريب المستمر.</li><li>بيئة عمل داعمة تشجع على المبادرة والابتكار.</li></ul>

Full Time Gulf Talnet

F&B Service Expert

On-site - Kuwait - Capital Governorate (Kuwait) 27 July 2026

Information Technology

<h4>Position summary</h4> Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide

<h4>ملخص الوظيفة</h4> وظائفنا ليست فقط عن وضع الطعام على الطاولة الذي سيستمتع به ضيوفنا حتى يطالبوا بفاتورتهم. بدلاً من ذلك، نريد بناء تجربة تكون ذكرى فريدة – مع الطعام والمشروبات إلى جانبها. يأخذ خبراء خدمة الضيوف لدينا زمام المبادرة ويقدمون مجموعة واسعة

Full Time Gulf Talnet

F&B Service Expert

On-site - Kuwait - Capital Governorate (Kuwait) 27 July 2026

Information Technology

<h4>ملخص المنصب</h4> وظائفنا ليست مجرد وضع الطعام على المائدة الذي سيستمتع به ضيوفنا حتى يطلبوا فواتيرهم. بدلاً من ذلك، نريد أن نخلق تجربة لا تُنسى وفريدة – مع الطعام والشراب كجانب. يأخذ خبراء خدمة الضيوف المبادرة ويقدّمون مجموعة واسعة

Full Time Gulf Talnet

F&B Service Expert

On-site - Kuwait - Capital Governorate (Kuwait) 27 July 2026

Information Technology

<h4>Position summary</h4> Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our guest service experts take the initiative and deliver a wide

<h4>ملخص المنصب</h4> وظائفنا لا تقتصر فقط على وضع الطعام على الطاولة حتى يستمتع ضيوفنا بها حتى يطلبوا فاتورتهم. بدلاً من ذلك، نريد بناء تجربة تبقى في الذاكرة وتكون فريدة – مع الطعام والشراب بجانبها. خبراء خدمة الضيوف لدينا يتخذون المبادرة ويقدمون مجموعة واسعة

Full Time Gulf Talnet

F&B Service Expert (Barista)

On-site - Kuwait - Capital Governorate (Kuwait) 27 July 2026

Information Technology

<h4>ملخص الموقع</h4> وظائفنا ليست مجرد وضع الطعام على الطاولة الذي سيستمتع به ضيوفنا حتى يطلبوا فاتورتهم. بدلاً من ذلك، نريد بناء تجربة تكون لا تُنسى وفريدة من نوعها – مع الطعام والمشروبات كجانب. يأخذ خبراء خدمة الضيوف لدينا زمام المبادرة ويقدمون فريقًا

Full Time Gulf Talnet

F&B Service Expert

On-site - Kuwait - Capital Governorate (Kuwait) 27 July 2026

Information Technology

<h4>Position summary</h4> Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our guest service experts take the initiative and deliver a wide

<h4>ملخص الوظيفة</h4> وظائفنا ليست فقط حول وضع الطعام على الطاولة الذي سيستمتع به ضيوفنا حتى يطلبوا فواتيرهم. بدلاً من ذلك، نريد أن نبني تجربة لا تُنسى وفريدة من نوعها – مع الطعام والشراب كجانب. خبراؤنا في خدمة الضيوف يتخذون المبادرة ويقدمون مجموعة واسعة

Full Time Gulf Talnet

F&B Service Expert

On-site - Kuwait - Capital Governorate (Kuwait) 27 July 2026

Information Technology

<h4>ملخص الوظيفة</h4> وظائفنا لا تدور فقط حول وضع الطعام على الطاولة حتى يستمتع به ضيوفنا قبل أن يطلبوا فواتيرهم. بدلاً من ذلك، نريد إنشاء تجربة تكون لا تُنسى وفريدة من نوعها – مع الطعام والشراب كجزء إضافي. يأخذ خبراؤنا في خدمة النزلاء المبادرة ويقدمون مجموعة واسعة

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