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<p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Employee will assemble, disassemble, renovate, transport, load, deactivate, modify, destroy, and handle munitions including missiles, precision, and gravity bombs. Work on the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components. Perform maintenance modifications, destruction, and demilitarization of ammunition and explosive components. Operate computer hardware and software utilities and manual records in order to perform stock control and accounting procedures. Inspect bomb release systems and missile launchers to determine need for repair or destruction in support of Reaper Series RPA maintenance. Additionally, employee may conduct inspection, maintenance, and storage of munitions and support equipment. Support weapons loading and armament systems and related matters. Support quality assurance, compliance, continuity, and standardization of munitions programs. Attend weapons safety course, load certification and related activities. Provide technical inputs to managers in matters of weapons management, inventory, and maintenance, loading, and armament systems. Assist with availability and serviceability of munitions to support emerging customer requirements.USAF equivalent position is Munitions/Weapons Technician Apprentice.</p><p>Essential Responsibilities:</p><ul><li>Perform basic work in the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components.</li><li>Perform basic maintenance modification, destruction and demilitarization on ammunition and explosive components.</li><li>Operate basic computer hardware and software/utilities and manual records in order to perform stock control and accounting procedures.</li><li>Inspect bomb release systems and missile launchers to determine need for repair or destruction.</li><li>Assist in management of all inspection, maintenance, and storage of munitions and support equipment.</li><li>Support quality assurance, compliance, continuity, and standardization of munitions programs.</li><li>Provide technical inputs to management in matters of weapons management, inventory, maintenance, loading, and armament systems.</li><li>Maintain weapons certification and currency.</li><li>Assist with availability and serviceability of munitions to support and meet customer requirements.</li><li>Perform all other duties as assigned or requested.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have High School diploma or have completed relevant military and/or vocational technical school curriculum.</li><li>Minimum of one year of actual Aircraft Munitions/Weapons maintenance experience required.</li><li>Completed USAF Munitions/Weapons Tech School or DoD equivalent.</li><li>Must possess basic knowledge of technical publications related to aircraft maintenance.</li><li>Must be able to perform Increment Monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo</li><li>Must be able to inspect and operate ground support and auxiliary equipment.</li><li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li><li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li><li>Must be able to Deploy to Forward Locations (other countries) as Directed by the Government.</li><li>Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods.</li><li>Must be able to speak, read, write, and understand English.</li><li>Must have had an Active Secret US Government Clearance within the last 12 months. Note: US citizenship is required to obtain a Secret clearance.</li><li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li><li>Must submit updated SF-86 within 30 days of hire start date.</li><li>Must have current/active State Issued Driver s License.</li><li>Must be able to acquire and maintain a valid flight-line Government Driver s License.</li><li>Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages.</li><li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Staff Analyst</p><br><br><br><p><b>Company:</b></p><br><br>Boeing Operations International Incorporated Kuwait<br><br><p><b>Job Title: Staff Analyst</b></p><br><br><br><p><b>Position Overview</b></p><br><br><p>Develop and maintain relationships and partnerships with customers, peers, business partners and direct reports. Responsible for site/entity compliance with local laws, Boeing policies and procedures, develops and manages the operating budget. Performs operations management and compliance, Business Support services and traveler assistance for multiple delegated business activities such as Enterprise Services, Site Services, Finance & Business, Security & Fire Protection and Supplier Management. Implements HR processes for international local hire employees (i.e. onboarding, leave services and employment termination) and provides guidance and assistance for international assignee with routine issues or concerns. Performs facility operations and assists with non-real-property planning and project administration, and facilities provisioning. Coordinates office and property accounting, invoicing, cost analysis, tax or other business objectives through collecting, processing and distributing cost or financial data. Implements organization policies, programs, processes and procedures for the purpose of safeguarding people, property, information and the environment while ensuring compliance with applicable government and company security and fire regulations (e.g., business preparedness, country evacuation planning and crisis management, secure badge renewals). Supports procurement agent at local site in negotiating vendor costs and in coordinating and organizing activities.</p><br><br><br><p><b>Position Responsibilities:</b></p><br><br><p>The successful candidate will perform the following duties:</p><br><br><ul><li><p>Create quarterly, monthly and annual reports and presentations to include PMR, CDRL, KPI and other site reports</p><br><br></li><li><p>Staffing report updates</p><br><br></li><li><p>Create visit requests, base pass requests, car pass requests, exit letters, salary certificate</p><br><br></li><li><p>Create interview booklets, interview panels, schedule interview appointments</p><br><br></li><li><p>Update organizational charts, organize onboard training, support employees exit procedures</p><br><br></li><li><p>Assist all new hires with expense reports and on boarding</p><br><br></li><li><p>Provide Business Support by becoming a CRI focal, monitor CRI projects, participate in Lean Ambassador, Support on BPSM’s and become a qualified Lean Ambassador</p><br><br></li><li><p>Support in all aspects of contract preparations</p><br><br></li><li><p>Control Account Management (CAM) Assistant and attend all CAM meetings and finance reviews</p><br><br></li></ul><br><p><b>Basic Qualifications (Required Skills/Experience)</b></p><br><br><ul><li><p>High School Diploma or GED</p><br><br></li><li><p>1+ Year experience in a business support services-based role</p><br><br></li><li><p>Effective influencing skills working with managers and supervisors.</p><br><br></li><li><p>Demonstrable experience in effective verbal and written communications</p><br><br></li><li><p>Communicates confidently and persuasively with a clear sense of audience and appropriate tone.</p><br><br></li><li><p>Demonstrates logical thought processes in communications.</p><br><br></li><li><p>Articulates complex issues in a concise and readily understood manner.</p><br><br></li><li><p>This position requires the ability to work independently under time constraints and stress, in a demanding, on call, around the clock operational environment.</p><br><br></li></ul><br><p><b>Preferred Qualifications (Desired Skills/Experience)</b></p><br><br><ul><li><p>Ability to adapt to non-English speaking cultural environment, work independently with minimal supervision and be flexible in terms of working hours and shifts.</p><br><br></li><li><p>Experience supporting C-17 Globemaster III program and Foreign Military Sales (FMS) in a multi-national environment is a plus.</p><br><br></li><li><p>Strong customer focus (both external and internal).</p><br><br></li><li><p>Ability to work on multiple tasks when under pressure</p><br><br></li></ul><br><p><b>Typical Education & Experience</b></p><br><br><ul><li><p>Bachelor's degree and typically more than 5 years' relevant work experience</p><br><br></li></ul><br><p><b>Relocation:</b></p><br><br><p>This position offers relocation based on candidate eligibility.</p><br><br><p>Employer is willing to sponsor applicants for employment visa status</p><br><br><br><p>This requisition is for an international, locally hired position in Kuwait Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll and will be commensurate with experience and qualifications and in accordance with applicable Kuwaiti law. Employment is subject to the candidate's ability to satisfy all Kuwaiti labor and immigration formalities.</p><br><br><br><br><p><b><b><b>Language Requirements:</b></b></b></p><br><br><br>Not Applicable<br><br><p><b>Education:</b></p><br><br>Not Applicable<br><br><p><b>Relocation:</b></p><br><br>This position offers relocation based on candidate eligibility.<br><br><p><b>Security Clearance:</b></p><br><br>This position does not require a Security Clearance.<br><br><p><b>Visa Sponsorship:</b></p><br><br>Employer willing to sponsor applicants for employment visa status.<br><br><p><b>Contingent Upon Award Program</b></p><br><br>This position is not contingent upon program award<br><br><p><b>Shift:</b></p><br><br>Not a Shift Worker (Kuwait)<br> </div>
Libertex Group Overview<br><br>Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise.<br><br>Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘Libertex', the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.<br><br>A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.<br><br>The Libertex Group in Numbers:<br><br>28+ years of fintech experience3M+ clients worldwide700+ employees45+ international awards (for Libertex)300+ tradable assets (through Libertex)<br><br>The Libertex Group is constantly driven by a single passionate purpose - to tirelessly work on developing amazing fintech for people who simply want to have ‘more' in their lives.<br><br>Job Overview<br><br>We are looking for a highly experienced Head of Business Development - GCC , to lead our regional growth initiatives within the forex and/or fintech sectors. This role is responsible for driving strategic partnerships, optimizing departmental performance, and cultivating long-term relationships with partners.|<br><br>Main Responsibilities<br><br>Hold full ownership and accountability for IB performance and growth in GCC, ensuring all revenue, volume, and market-expansion targets are achieved Drive country results by developing and executing a strategic action plan tailored to the GCC market. Proactively identify opportunities, address challenges, and deliver measurable outcomes to ensure continuous market growth Lead, inspire, and coach a team of Business Development Managers to achieve their individual and team goals Establish clear, measurable KPIs for the department, consistently monitor performance, and take accountability for achieving results by providing guidance and corrective actions when needed Develop and implement strategic initiatives to acquire new partnerships while strengthening and expanding existing ones Collaborate closely with Customer Support, Dealing, Payments, Product, Compliance, and other teams to ensure alignment on initiatives that impact market performance Analyse partner performance, market data, and performance metrics to identify opportunities for growth and optimization Cultivate strong, long-term relationships with partners to maximize their performance and overall potential Use data-driven insights to inform decision-making, optimise strategies, and enhance overall departmental performance<br><br>Requirements<br><br>Degree in Business Management, Economics or any other relevant field. 5 years of experience in Business Development and Introducing Broker (IB), within the Forex / Fintech industry, with at least 2-3 years of experience in a managerial role overseeing IB and Business Development teams. Excellent command of both Arabic and English, with the ability to communicate effectively in strategic and commercial contexts Proven leadership and people-management skills, with experience guiding, coaching, and developing Business Development teams to achieve measurable results Strong relationship-management and communication abilities, confident in conducting high-level strategic discussions with partners, stakeholders, and key market players Proficiency in MS Office, particularly Excel (pivot tables, analysis, reporting) Deep understanding of financial markets, with solid expertise in forex, crypto, or related trading sectors Exceptional negotiation, pitching, and active-listening skills, with a proven track record of closing partnerships and optimising partner performance<br><br>Benefits<br><br>20 working days of annual leave Work remotely whilst being part of a global team Udemy Business unlimited membership Professional and personal development opportunities in a fast-growing environment <br><br>Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.
<p><h4>Job summary</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Employee will assemble, disassemble, renovate, transport, load, deactivate, modify, destroy, and handle munitions including missiles, precision, and gravity bombs. Work on the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components. Perform maintenance modifications, destruction, and demilitarization of ammunition and explosive components. Operate computer hardware and software utilities and manual records in order to perform stock control and accounting procedures. Inspect bomb release systems and missile launchers to determine need for repair or destruction in support of Reaper Series RPA maintenance.</p>
<p>Additionally, employee may conduct inspection, maintenance, and storage of munitions and support equipment. Support weapons loading and armament systems and related matters. Support quality assurance, compliance, continuity, and standardization of munitions programs. Attend weapons safety course, load certification and related activities. Provide technical inputs to managers in matters of weapons management, inventory, and maintenance, loading, and armament systems. Assist with availability and serviceability of munitions to support emerging customer requirements.</p>
<p>USAF equivalent position is Munitions/Weapons Technician Apprentice.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Perform basic work in the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components.</li>
<li>Perform basic maintenance modification, destruction and demilitarization on ammunition and explosive components.</li>
<li>Operate basic computer hardware and software/utilities and manual records in order to perform stock control and accounting procedures.</li>
<li>Inspect bomb release systems and missile launchers to determine need for repair or destruction.</li>
<li>Assist in management of all inspection, maintenance, and storage of munitions and support equipment.</li>
<li>Support quality assurance, compliance, continuity, and standardization of munitions programs.</li>
<li>Provide technical inputs to management in matters of weapons management, inventory, maintenance, loading, and armament systems.</li>
<li>Maintain weapons certification and currency.</li>
<li>Assist with availability and serviceability of munitions to support and meet customer requirements.</li>
<li>Perform all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft munitions/weapons maintenance experience required.</li>
<li>Completed USAF Munitions/Weapons Tech School or DoD equivalent.</li>
<li>Must possess basic knowledge of technical publications related to aircraft maintenance.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Munitions/weapons experience within the last 10 years.</li>
</ul></p><p></p>
<p><h4>Job summary</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Employee will assemble, disassemble, renovate, transport, load, deactivate, modify, destroy, and handle munitions including missiles, precision, and gravity bombs. Work on the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components. Perform maintenance modifications, destruction, and demilitarization of ammunition and explosive components. Operate computer hardware and software utilities and manual records in order to perform stock control and accounting procedures. Inspect bomb release systems and missile launchers to determine need for repair or destruction in support of Reaper Series RPA maintenance.</p>
<p>Additionally, employee may conduct inspection, maintenance, and storage of munitions and support equipment. Support weapons loading and armament systems and related matters. Support quality assurance, compliance, continuity, and standardization of munitions programs. Attend weapons safety course, load certification and related activities. Provide technical inputs to managers in matters of weapons management, inventory, and maintenance, loading, and armament systems. Assist with availability and serviceability of munitions to support emerging customer requirements.</p>
<p>USAF equivalent position is Munitions/Weapons Technician Apprentice.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Perform basic work in the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components.</li>
<li>Perform basic maintenance modification, destruction and demilitarization on ammunition and explosive components.</li>
<li>Operate basic computer hardware and software/utilities and manual records in order to perform stock control and accounting procedures.</li>
<li>Inspect bomb release systems and missile launchers to determine need for repair or destruction.</li>
<li>Assist in management of all inspection, maintenance, and storage of munitions and support equipment.</li>
<li>Support quality assurance, compliance, continuity, and standardization of munitions programs.</li>
<li>Provide technical inputs to management in matters of weapons management, inventory, maintenance, loading, and armament systems.</li>
<li>Maintain weapons certification and currency.</li>
<li>Assist with availability and serviceability of munitions to support and meet customer requirements.</li>
<li>Perform all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft munitions/weapons maintenance experience required.</li>
<li>Completed USAF Munitions/Weapons Tech School or DoD equivalent.</li>
<li>Must possess basic knowledge of technical publications related to aircraft maintenance.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Munitions/weapons experience within the last 10 years.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Employee will assemble, disassemble, renovate, transport, load, deactivate, modify, destroy, and handle munitions including missiles, precision, and gravity bombs. Work on the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components. Perform maintenance modifications, destruction, and demilitarization of ammunition and explosive components. Operate computer hardware and software utilities and manual records in order to perform stock control and accounting procedures. Inspect bomb release systems and missile launchers to determine need for repair or destruction in support of Reaper Series RPA maintenance.</p>
<p>Additionally, employee may conduct inspection, maintenance, and storage of munitions and support equipment. Support weapons loading and armament systems and related matters. Support quality assurance, compliance, continuity, and standardization of munitions programs. Attend weapons safety course, load certification and related activities. Provide technical inputs to managers in matters of weapons management, inventory, and maintenance, loading, and armament systems. Assist with availability and serviceability of munitions to support emerging customer requirements.</p>
<p>USAF equivalent position is Munitions/Weapons Technician Apprentice.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Perform basic work in the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components.</li>
<li>Perform basic maintenance modification, destruction and demilitarization on ammunition and explosive components.</li>
<li>Operate basic computer hardware and software/utilities and manual records in order to perform stock control and accounting procedures.</li>
<li>Inspect bomb release systems and missile launchers to determine need for repair or destruction.</li>
<li>Assist in management of all inspection, maintenance, and storage of munitions and support equipment.</li>
<li>Support quality assurance, compliance, continuity, and standardization of munitions programs.</li>
<li>Provide technical inputs to management in matters of weapons management, inventory, maintenance, loading, and armament systems.</li>
<li>Maintain weapons certification and currency.</li>
<li>Assist with availability and serviceability of munitions to support and meet customer requirements.</li>
<li>Perform all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one year of actual aircraft munitions/weapons maintenance experience required.</li>
<li>Completed USAF Munitions/Weapons Tech School or DoD equivalent.</li>
<li>Must possess basic knowledge of technical publications related to aircraft maintenance.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be able to inspect and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Munitions/weapons experience within the last 10 years.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>Job Summary</b> </p> <p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. </p> <p> </p> <p>Employee will assemble, disassemble, renovate, transport, load, deactivate, modify, destroy, and handle munitions including missiles, precision, and gravity bombs. Work on the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components. Perform maintenance modifications, destruction, and demilitarization of ammunition and explosive components. Operate computer hardware and software utilities and manual records in order to perform stock control and accounting procedures. Inspect bomb release systems and missile launchers to determine need for repair or destruction in support of Reaper Series RPA maintenance. </p> <p> </p> <p>Additionally, employee may conduct inspection, maintenance, and storage of munitions and support equipment. Support weapons loading and armament systems and related matters. Support quality assurance, compliance, continuity, and standardization of munitions programs. Attend weapons safety course, load certification and related activities. Provide technical inputs to managers in matters of weapons management, inventory, and maintenance, loading, and armament systems. Assist with availability and serviceability of munitions to support emerging customer requirements. </p> <p> </p> <p>USAF equivalent position is Munitions/Weapons Technician Apprentice.<b> </b> </p> <p> </p> <p> <b>Essential Responsibilities: </b> </p> <p> </p> <p> Perform basic work in the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components. </p> <p> Perform basic maintenance modification, destruction and demilitarization on ammunition and explosive components. </p> <p> Operate basic computer hardware and software/utilities and manual records in order to perform stock control and accounting procedures. </p> <p> Inspect bomb release systems and missile launchers to determine need for repair or destruction. </p> <p> Assist in management of all inspection, maintenance, and storage of munitions and support equipment. </p> <p> Support quality assurance, compliance, continuity, and standardization of munitions programs. </p> <p> Provide technical inputs to management in matters of weapons management, inventory, maintenance, loading, and armament systems. </p> <p> Maintain weapons certification and currency. </p> <p> Assist with availability and serviceability of munitions to support and meet customer requirements. </p> <p> Perform all other duties as assigned or requested.</p> <p> </p> <p> <b>Minimum Requirements:</b> </p> <p> </p> <p> Must have High School diploma or have completed relevant military and/or vocational technical school curriculum. </p> <p> Minimum of one year of actual Aircraft Munitions/Weapons maintenance experience required. </p> <p> Completed USAF Munitions/Weapons Tech School or DoD equivalent. </p> <p> Must possess basic knowledge of technical publications related to aircraft maintenance. </p> <ul> <li>Must be able to perform Increment Monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo</li> </ul> <p> Must be able to inspect and operate ground support and auxiliary equipment. </p> <p> Must achieve a passing grade in all required courses/certifications for continued employment, as needed. </p> <p> Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment. </p> <ul> <li>Must be able to Deploy to Forward Locations (other countries) as Directed by the Government.</li> </ul> <p> Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods. </p> <p> Must be able to speak, read, write, and understand English. </p> <p> Must have had an Active Secret US Government Clearance within the last 12 months. Note: US citizenship is required to obtain a Secret clearance. </p> <p> Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</p> <p> Must submit updated SF-86 within 30 days of hire start date. </p> <p> Must have current/active State Issued Driver s License. </p> <p> Must be able to acquire and maintain a valid flight-line Government Driver s License. </p> <p> Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages. </p> <p> Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</p> <p> </p> <p> <b> Preferred Qualifications:</b> </p> <p> <b> </b> </p> <p> Associate degree in a relevant career field. </p> <p> RPA Deployment Experience. </p> <p> Prior Experience as a Defense Contractor. </p> <p> Munitions/Weapons experience within the last 10 years<b>. </b> </p> <p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Employee will be part of the Deployment Pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules. Employee will assemble, disassemble, renovate, transport, load, deactivate, modify, destroy, and handle munitions including missiles, precision, and gravity bombs. Work on the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components. Perform maintenance modifications, destruction, and demilitarization of ammunition and explosive components. Operate computer hardware and software utilities and manual records in order to perform stock control and accounting procedures. Inspect bomb release systems and missile launchers to determine need for repair or destruction in support of Reaper Series RPA maintenance. Additionally, employee may conduct inspection, maintenance, and storage of munitions and support equipment. Support weapons loading and armament systems and related matters. Support quality assurance, compliance, continuity, and standardization of munitions programs. Attend weapons safety course, load certification and related activities. Provide technical inputs to managers in matters of weapons management, inventory, and maintenance, loading, and armament systems. Assist with availability and serviceability of munitions to support emerging customer requirements. USAF equivalent position is Munitions/Weapons Technician Apprentice.</p><p>Essential Responsibilities:</p><ul><li>Perform basic work in the installation, configuration changes, modification, repair and adjustment of aircraft armament systems and components.</li><li>Perform basic maintenance modification, destruction and demilitarization on ammunition and explosive components.</li><li>Operate basic computer hardware and software/utilities and manual records in order to perform stock control and accounting procedures.</li><li>Inspect bomb release systems and missile launchers to determine need for repair or destruction.</li><li>Assist in management of all inspection, maintenance, and storage of munitions and support equipment.</li><li>Support quality assurance, compliance, continuity, and standardization of munitions programs.</li><li>Provide technical inputs to management in matters of weapons management, inventory, maintenance, loading, and armament systems.</li><li>Maintain weapons certification and currency.</li><li>Assist with availability and serviceability of munitions to support and meet customer requirements.</li><li>Perform all other duties as assigned or requested.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must have High School diploma or have completed relevant military and/or vocational technical school curriculum.</li><li>Minimum of one year of actual Aircraft Munitions/Weapons maintenance experience required.</li><li>Completed USAF Munitions/Weapons Tech School or DoD equivalent.</li><li>Must possess basic knowledge of technical publications related to aircraft maintenance.</li><li>Must be able to perform Increment Monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo</li><li>Must be able to inspect and operate ground support and auxiliary equipment.</li><li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li><li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li><li>Must be able to Deploy to Forward Locations (other countries) as Directed by the Government.</li><li>Must be able to lift, carry and/or wear Military Issued Equipment in excess of 50 pounds for extended periods.</li><li>Must be able to speak, read, write, and understand English.</li><li>Must have had an Active Secret US Government Clearance within the last 12 months. Note: US citizenship is required to obtain a Secret clearance.</li><li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li><li>Must submit updated SF-86 within 30 days of hire start date.</li><li>Must have current/active State Issued Driver s License.</li><li>Must be able to acquire and maintain a valid flight-line Government Driver s License.</li><li>Must have valid U.S. Passport with a minimum of two years remaining with at least two facing pairs (four total) of blank Visa pages.</li><li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li></ul><p>Preferred Qualifications:</p><ul><li>Associate degree in a relevant career field.</li><li>RPA Deployment Experience.</li><li>Prior Experience as a Defense Contractor.</li><li>Munitions/Weapons experience within the last 10 years .</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: Director of Global Excellence and Benchmarking </span></p><br>
<p><span>Classification:</span> Senior Administrative and Academic Leadership- Director Level<br><span>Reports To:</span> President <br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br> <p>AIU is executing its RISE Strategy 2026–2030, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Office of Global Excellence and Benchmarking is a newly established function reporting directly to the President. It serves as AIU's strategic intelligence unit, transforming institutional data into rankings entries, competitive intelligence into positioning decisions, and benchmarking evidence into actionable improvement plans. The Office works in close partnership with the Institutional Research (IR) Office, the Accreditation & Institutional Effectiveness Office, the AVP Research & Innovation, and the Vice President for Academic Affairs.</p><br> <p>This office is AIU's external face to the global higher education community, responsible for ensuring that AIU's institutional quality is visible, accurately measured, and credibly communicated to every ranking body, benchmark framework, and peer institution that matters to AIU's reputation and competitive position.</p><br> <p><span>Scope of Work:</span></p><br>
<p>The Director of Global Excellence and Benchmarking is responsible for designing, implementing, and managing AIU's comprehensive strategy for international university rankings and institutional benchmarking. This is a hands-on, data-intensive, externally-facing role that requires deep technical knowledge of ranking methodologies, the analytical rigor to translate raw institutional data into ranking submissions, and the strategic vision to identify where AIU can achieve measurable improvement across ranking indicators.</p><br> <p>The role encompasses three interconnected domains:</p><br>
<ol>
<li>Rankings Strategy & Submission: Lead all data submissions to QS, THE, Webometrics, UI GreenMetric, and other ranking bodies, with full technical mastery of each agency's methodology, data definitions, and submission portals.</li>
<li>Institutional Benchmarking: Systematically benchmark AIU's performance against Kuwait and regional peer institutions, and global aspirational peers, producing actionable competitive intelligence for the President.</li>
<li>Reputation & Visibility: Build AIU's academic reputation through strategic visibility, Scopus profile management, Webometrics optimisation, academic survey response coordination, and employer survey engagement for ranking systems reputation scores.</li>
</ol> <p><span>Key Responsibilities:</span></p><br>
<p><span>Rankings Strategy and Data Submission</span></p><br>
<ul>
<li>Develop and maintain AIU's annual Rankings Action Plan, a structured, data-driven roadmap for improving position across all active and target ranking systems, updated each October for Board review</li>
<li>Manage all data submissions to QS World University Rankings, QS Stars, Times Higher Education (THE) World and Impact Rankings, Webometrics Ranking of World Universities, and UI GreenMetric, ensuring submissions are complete, accurate, and filed before agency deadlines</li>
<li>Maintain detailed, up-to-date knowledge of the methodology, data definitions, indicators, and weighting of every active ranking system in AIU's portfolio; monitor changes to methodology and adjust data strategy accordingly</li>
<li>Build and maintain the AIU Rankings Data Repository, the single authoritative source of record for all data submitted to external ranking agencies, maintained in a format that enables year-on-year comparison and audit</li>
<li>Coordinate with the Institutional Research Office, Registrar, Library, HR, and VP Academic Affairs to collect, verify, and validate all data elements required for ranking submissions</li>
<li>Ensure that all data submitted to ranking agencies is accurate, reproducible, and consistent with data published on AIU's public website, no figure may be submitted to a ranking body that cannot be independently verified</li>
</ul> <p><span>Institutional Benchmarking and Competitive Intelligence</span></p><br>
<ul>
<li>Design and implement an annual benchmarking programme comparing AIU's performance against defined peer groups across Kuwait, the GCC, and internationally, covering student outcomes, faculty productivity, research output, employability, and student-to-faculty ratios</li>
<li>Produce the Annual Benchmarking Report for the President, a structured, visual, decision-ready analysis showing AIU's relative position, trajectory, and priority improvement areas</li>
<li>Monitor peer institution rankings, accreditation status, programme offerings, and strategic developments, providing the President with quarterly competitive intelligence briefs</li>
<li>Identify the specific ranking indicators where AIU has the highest potential for near-term improvement and develop targeted action plans in coordination with the relevant VP or Dean</li>
<li>Represent AIU's position accurately in all external comparisons and marketing materials, ensuring no benchmarking claim is made without verified, methodologically sound data</li>
</ul> <p><span>Academic Reputation and Visibility</span></p><br>
<ul>
<li>Lead AIU's response to the QS and THE academic reputation surveys, coordinating with the President, VPAA, and Deans to identify and engage Kuwaiti, GCC, and international academics who are familiar with AIU's work</li>
<li>Lead AIU's response to the QS employer reputation survey, working with VP Engagement & External Relations and Career Services to engage Kuwait and GCC employers who hire AIU graduates</li>
<li>Manage and continuously improve AIU's Webometrics profile, overseeing institutional web presence, digital publication of research outputs, and online visibility of faculty and research activity</li>
<li>Work with the AVP Research & Innovation to ensure all AIU research publications are indexed in Scopus and Web of Science under the correct institutional affiliation, preventing data loss that would otherwise cost AIU citation metrics</li>
<li>Manage AIU's institutional profiles on all ranking agency platforms, QS Top Universities, THE World University Rankings, Scopus Institutions, Google Scholar, keeping information current and complete<br></li>
</ul> <p><span>Strategy Alignment and Internal Reporting</span></p><br>
<ul>
<li>Serve as the primary point of contact between AIU and all ranking agencies, maintaining professional relationships with QS, THE, and Webometrics account managers</li>
<li>Present the Annual Rankings Progress Report to the Board of Trustees alongside the RISE Strategy KPI review, demonstrating measurable movement on ranking indicators</li>
<li>Advise the President, VPAA, and Deans on the ranking implications of institutional decisions, including faculty hiring, research investment, program development, and student recruitment strategy</li>
<li>Coordinate with the Accreditation Liaison Officer to ensure that ranking data submissions are consistent with WSCUC self-study data, no gap or contradiction between accreditation and ranking evidence</li>
<li>Contribute to the Annual Institutional Effectiveness Report the rankings and benchmarking.</li>
<li>Train and brief faculty, administrators, and Deans on ranking methodologies, what each indicator measures, and what faculty behavior, particularly in research and publication directly affects AIU's ranking position</li>
</ul> <p><span>Reporting Departments (If Applicable)</span></p><br> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Terminal degree (PhD or equivalent doctorate) from an accredited institution, preferably in higher education management, educational measurement, data science, institutional research, information science, or a related field</li>
<li>Master's degree holders with exceptional and directly relevant ranking agency experience may be considered at the discretion of the President</li>
</ul>
<p><span>Experience</span></p><br>
<ul>
<li>Minimum five (5) years of progressive experience in higher education, with a demonstrable track record in institutional research, rankings management, or data analytics in a university context</li>
<li>Directly demonstrated experience submitting data to at least two of the following ranking agencies: QS World University Rankings, Times Higher Education Rankings, Webometrics, or UI GreenMetric, applications must specify which agencies and provide verifiable submission history</li>
<li>Experience in competitive benchmarking and peer analysis in an academic or strategic planning context</li>
<li>Experience working with senior academic leadership, President, Provost, or equivalent, and presenting data-driven findings to Board-level audiences</li>
</ul>
<p><span>Technical Knowledge</span></p><br>
<ul>
<li>Deep, current knowledge of QS, THE, Webometrics, and UI GreenMetric ranking methodologies, including indicator definitions, data sources, weighting systems, and common submission errors</li>
<li>Proficiency with bibliometric and citation databases: Scopus, Web of Science, and Google Scholar, ability to extract, verify, and analyse institutional publication and citation data</li>
<li>Strong data analytics capability, experience with Excel, Power BI, Tableau, or equivalent tools; ability to build ranking dashboards and data visualisations for executive audiences</li>
<li>Familiarity with Student Information Systems (SIS), LMS data extraction, and IPEDS-equivalent international data standards</li>
<li>Knowledge of WSCUC or equivalent regional accreditation standards and the relationship between accreditation evidence and ranking indicators is a significant advantage</li>
</ul> <p><span>Skills and Competencies</span></p><br>
<ul>
<li>Exceptional data integrity standards, this role requires someone who treats accuracy as non-negotiable: no figure submitted to a ranking body may be inaccurate, and no publicly stated benchmark may be unverified</li>
<li>Excellent written and oral communication in English, ability to translate complex methodological data into clear, compelling narratives for Board members with no prior knowledge of ranking systems</li>
<li>Strong project management capability, ability to manage multiple concurrent ranking submission timelines, each with fixed external deadlines</li>
<li>Cultural awareness and professional sophistication appropriate to representing AIU to international ranking agencies and academic communities</li>
<li>Arabic language proficiency is an advantage but is not required</li>
</ul>
<p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Prior experience in a GCC university in a rankings, institutional research, or strategic planning role, familiarity with Kuwait's higher education regulatory context is a significant advantage</li>
<li>Experience with QS Stars institutional rating system, which AIU is targeting in the near term</li>
<li>Experience developing an institutional rankings strategy from a baseline position, candidates who have built a rankings programme at a new or young institution are particularly sought</li>
<li>Published research or professional presentations on university rankings methodology, higher education data quality, or institutional benchmarking</li>
<li>Familiarity with Kuwait Vision 2035 and its implications for higher education quality and international competitiveness</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae (CV)</li>
<li>A cover letter (maximum 2 pages) explaining: (a) your experience submitting data to specific ranking agencies, name the agencies and describe your role; (b) a specific example of a benchmarking or ranking improvement you contributed to; and (c) why this role at AIU at this stage of its development is the right next step in your career</li>
<li>Contact details for three professional referees at least one of whom supervised your ranking or institutional research work</li>
</ul> <p>Applications are reviewed on a rolling basis until the position is filled. The University reserves the right to close the search at any time. Only shortlisted candidates will be contacted.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity,</p><br>
<p>and the advancement of Kuwait as a regional center of knowledge and innovation.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Leading Kitchen Operations for Property<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Proactively identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies new opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Contributes to leading virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape. Proactively identifies gaps that enable solutions to scale across customers.</p><br><br><br><b>Responsibilities</b><br>Business Impact<br>Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking). Collaborates across Microsoft and customer/partner teams through on-strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction. Proactively manages business and technical risks, adapts methodology and applies governance principles to identify, communicate, and minimize business and technical risks. Executes work in compliance with industry and Microsoft guidelines and procedures. Continuously prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals.<br><br>Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.<br><br>Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements. Identifies, and evaluates industry trends (e.g., customer industry verticals, information technology [IT] industry), gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps existing architecture and digital transformation solutions to customer/partner business outcomes. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.<br><br>Proactively identifies, escalates, and mitigates blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption. Applies business, technical, industry, and/or enterprise knowledge to architecture or support projects to meet business and information technology (IT) requirements and resolve identified constraints.<br><br><br>Customer Centricity<br>Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and internal communities leveraging relevant insights from feedback tools and systems. Identifies patterns of feedback across customers/partners/territories/industries and leverages them to develop strategic and actionable insights. Presents business cases to program managers to influence product roadmaps, decision making, bug fix prioritization, and own and drive initiatives as appropriate.<br><br>Identifies and/or translates customer/partner problems into industry solutions aligned with Microsoft product and platform strategy, and explains why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g., via proof of concept, minimally viable product [MVP], rapid prototype) relative to competitive offerings. Proactively helps the customer/partner adopt and use Microsoft product/platform strategy-aligned (cross-solution area) solutions. Builds relationships with technical decision makers (TDMs), and helps build the bridge between TDMs and business decision makers (BDMs). Independently interacts as needed with customers/partners' Chief Information Officer (CIO), Chief Information Security Officer (CISO) and other C-level (CXO) roles to bridge understanding of security, compliance, operational and risk requirements across BDMs, TDMs, CIO and CISO teams, appropriately engaging additional subject matter experts when deeper expertise is required.<br><br>Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Defines customer/partner conditions of success by leveraging an understanding of customer goals. Anticipates and addresses customer/partner dissatisfaction and unmet needs, and executes strategies to improve customer experience, value realization, and acceleration of transformation.<br><br><br>Partner Specialization<br>Identifies and prioritizes several opportunities that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners. Provides assistance with partner and sales teams to bring clarity to specific opportunities through proof of concept and technical pre-sales support.<br><br>Understands solution area-specific market opportunities (e.g., competitor insights) and collaborates with Global Partner Solutions (GPS) business stakeholders to lead and execute initiatives to translate opportunities into actions. Proactively guides and supports partners in developing repeatable offerings, practices, products, and solutions. Advises the partner throughout initial strategic customer implementations.<br><br><br>Technical Leadership<br>Leverages market insights and demand signals to assist leadership in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand. Role models technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g., security, resilience, AI), and influences team to drive their own technical readiness. Acts as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices.<br><br>Contributes to leading virtual teams (v-teams) around technologies and customer/partner challenges, and shares ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape. Demonstrates strong industry knowledge and increases recognition for Microsoft solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite) Contributes to intellectual property (IP) and identifies patterns where no IP exists (e.g., CoPilot and AI scenarios) to help build scalable and repeatable models. Participates in external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that elevate the Microsoft brand and shares learnings across internal teams.<br><br>Proactively identifies gaps through delivery, communicates those gaps to relevant team members and internal/external stakeholders, and connects gaps and patterns across business and technology areas that drive changes and improvements to products, intellectual property (IP) (both existing and new), technologies, and/or processes/practices that enable solutions to scale across customers. Contributes to the development and modification of Microsoft's structured frameworks and methodologies. Provides thought leadership and innovation to customers/partners and internal communities at the local level.<br><br><br><br><b>Qualifications</b><br><p>Required/minimum qualifications</p><br>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>Additional or preferred qualifications<br>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>4+ years experience working in a customer-facing role (e.g., internal and/or external).<br>4+ years experience working on technical projects.<br>Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).<br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>