Tourism manager Jobs
829 Jobs Found
Save and set alert for similar positionsManage alerts
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>A leading law firm in Kuwait, specializing in corporate law and international trade, is seeking a Legal Assistant to work directly with the Executive Director. The successful candidate will manage legal files from inception to completion, ensuring they are submitted for review and approval by the Executive Director. The position primarily involves corporate matters and does not include compensation-related tasks.</p><p>The firm has a comprehensive work system: established contract templates, proven methodologies in drafting and reviewing, and clear procedures for each type of file. The candidate is not required to create anything from scratch but should implement and enhance the existing system for each file, following it through to completion with accuracy and timeliness.</p><p><b>Key Responsibilities:</b></p><p><b>1. File Management:</b></p><ul><li>Receive client requests, analyze them, and determine the appropriate procedure or template for each request.</li><li>Develop a work plan for each file, execute it, and present the output ready for approval.</li><li>Monitor deadlines and entitlements, organizing files both physically and electronically.</li></ul><p><b>2. Drafting and Reviewing:</b></p><ul><li>Prepare commercial contracts according to the firm's established templates, adapting them with the specifics of each file. This includes agency and distribution contracts, non-disclosure agreements, brokerage and service contracts, share sale agreements, and client representation contracts.</li><li>Review incoming contracts from third parties according to the firm's methodology, comparing revised versions, and noting any additions, deletions, or changes.</li><li>Prepare summary notes of negotiation points and follow up with the other party until reaching the final draft.</li><li>Review international commercial documents and investment proposals, alerting to potential risks involved.</li><li>Prepare concise legal notes and summaries of files.</li></ul><p><b>3. Incorporation and Licensing:</b></p><ul><li>Monitor the procedures for incorporating companies and amending their contracts with the Ministry of Commerce and Industry.</li><li>Track licensing requests with the Direct Investment Promotion Authority.</li><li>Register with the Central Agency for Public Tenders.</li><li>Register trademarks and follow up on them.</li><li>Prepare the necessary documents and supporting materials for approvals inside and outside Kuwait.</li></ul><p><b>4. Communication and Relations:</b></p><ul><li>Direct communication with clients, keeping them informed about the progress of their files.</li><li>Manage official correspondence in both Arabic and English.</li><li>Maintain relationships with partners and collaborating law firms abroad, and follow up on shared files with them.</li><li>Coordinate with auditing and accounting offices and relevant governmental entities.</li><li>Organize meetings both in-person and remotely, preparing agendas and minutes, and following up on action items.</li></ul><p><b>5. Technology and AI:</b></p><ul><li>Utilize AI tools daily to assist and streamline processes, improving quality in drafting, reviewing, and translating, while ensuring the accuracy of outputs before finalization.</li><li>Adhere to the firm's methodology in employing these tools and contribute to their improvement.</li></ul><p><b>Working Hours:</b> Sunday to Thursday, from 9 AM to 5 PM</p><p><b>Benefits:</b></p><ul><li><b>Competitive salary commensurate with qualifications.</b></li><li><b>Direct training on the firm's operational methodologies and templates.</b></li><li><b>Work directly with the Executive Director on local and international transactions.</b></li><li><b>Daily interaction with clients and partners from various countries.</b></li><li><b>Real career growth and broader responsibilities for those who prove their competence.</b></li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications and Experience:</p><ul><li>Bachelor's degree in law from an accredited university.</li><li>Minimum two years of practical experience in corporate law or commercial contracts, preferably in a law firm or legal department.</li></ul><p><br></p><p>Language Skills:</p><ul><li>Professional proficiency in English, both written and spoken, with the ability to read and review English contracts (basic understanding required).</li><li>Strong Arabic legal drafting skills, with a polished style in correspondence.</li></ul><p><br></p><p>Communication and Relationship Skills:</p><ul><li>Excellent verbal and written communication skills, with a professional presence in front of clients.</li><li>Ability to draft formal communications in both Arabic and English accurately.</li><li>Capability to manage relationships with clients and foreign partners, building trust with them professionally.</li><li>Familiarity with governmental communication protocols and different cultures.</li><li>Strong interpersonal skills when dealing with governmental and formal entities.</li></ul><p><br></p><p>Organizational and Administrative Skills:</p><ul><li>Ability to organize meetings both in-person and remotely via Zoom and Teams, and prepare agendas and minutes, following up on action items.</li><li>Ability to manage multiple files simultaneously independently, prioritize tasks, and adhere strictly to deadlines.</li><li>Ability to work under pressure without compromising the quality of work.</li></ul><p><br></p><p>Technical Skills:</p><ul><li>Proficient in drafting requests for AI tools (e.g., ChatGPT and Claude), obtaining precise legal outputs, and verifying their accuracy.</li><li>Proficient in Word, Excel, and PDF, with the ability to compare documents and track amendments.</li><li>Ability to organize files and electronic archives efficiently.</li></ul><p><br></p><p>Personal Attributes:</p><ul><li>Intelligence and quick learning ability, with the capacity to grasp templates and methodologies and apply them accurately.</li><li>Proactive attitude, taking ownership of tasks until completion.</li><li>High attention to detail.</li><li>Strict adherence to professional ethics and confidentiality.</li></ul><p><br></p><p>Preferred:</p><ul><li>Familiarity with Kuwaiti regulations related to companies, trade, and commercial agencies.</li><li>Previous experience dealing with the Ministry of Commerce and Industry or the Direct Investment Promotion Authority.</li></ul><p><br></p><p>(Optional) Submission of a previous draft template (contract or memo) or any prior legal work prepared by the applicant, after removing confidential information.</p><p><br></p><p><br></p></div>
<p>Lead the development and implementation of financial strategies to support business objectives. Oversee financial planning, budgeting, and forecasting processes. Ensure compliance with financial regulations and reporting standards. Manage relationships with external auditors, banks, and regulatory bodies. Provide strategic financial insights to support decision-making. Monitor and control financial risks, ensuring effective mitigation strategies are in place. Supervise and develop the finance team to achieve effective operations. Drive initiatives to optimise cost efficiency and maximise profitability.</p><p><strong>Desired Candidate Profile</strong></p><p>A successful CFO should have: 15+ years of finance leadership experience. CFO, Deputy CFO or Finance Director experience. Exposure to investment companies, sovereign wealth structures, private equity, venture capital or investment management organisations. Strong corporate governance expertise. Treasury, portfolio reporting and investment finance experience. Experience supporting boards, investment committees or government-related stakeholders. Middle East experience. Demonstrated strategic finance leadership.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Our Global Structure</strong></p><br><br>
<p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br>
<br>
<br>
<p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace – shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand – this is the team for you.</p><br><br>
<br>
<p><strong>The Team</strong></p><br><br>
<p>As Deliveroo continues to scale, we become a major revenue channel for restaurants – aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants grow. Our account management team owns and manages restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they’re fun, personable, and great at building exceptional relationships.</p><br><br>
<br>
<p><strong>Role Overview</strong></p><br><br>
<p>As an Account Manager, you will manage a portfolio of restaurant partners on Deliveroo, with a focus on high-performing Local Gems and selected national chains. These partners play an important role in attracting customers to the marketplace and represent strong growth opportunities for Deliveroo. You will work closely with your partners to improve operational performance, drive marketing initiatives, and identify opportunities to grow their business on the Deliveroo platform. You will also collaborate with internal teams across marketing, operations, and commercial functions to ensure partners deliver a strong customer experience while achieving sustainable growth.</p><br><br>
<br>
<span><strong>What You’ll Be Doing</strong></span>
<p>Here’s what your day-to-day might look like:</p><br><br>
<ul>
<li>
<p>Manage a portfolio of Deliveroo’s restaurants in Kuwait, including high-sales volume drivers and global restaurant brands. You will maintain and grow relationships with these partners.</p><br><br>
</li>
<li>
<p>Lead the delivery agenda with your partners to ensure they are operating with excellent fundamentals, and define and execute joint initiatives that drive sustainable growth for both Deliveroo and your partners.</p><br><br>
</li>
<li>
<p>Lead the day-to-day management of your accounts, interacting primarily with stakeholders who manage daily projects or operations. You will work on negotiations and longer-term account plans in collaboration with your Restaurant Partner.</p><br><br>
</li>
<li>
<p>Monitor operational metrics and support partners in improving service quality</p><br><br>
</li>
<li>
<p>Drive adoption of Deliveroo marketing tools, promotions, and campaigns</p><br><br>
</li>
<li>
<p>Support partner onboarding and expansion onto the Deliveroo platform</p><br><br>
</li>
<li>
<p>Demonstrate the ability to resolve day-to-day issues and problem-solve independently, seeking advice for more complex problems when necessary</p><br><br>
</li>
<li>
<p>Work cross-functionally with other departments (Marketing, Operations) to lead new projects and drive initiatives forward</p><br><br>
</li>
</ul>
<strong>What You’ll Need to Thrive</strong>
<p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><br><br>
<br>
<ul>
<li>
<p>Minimum of 3-5 years of experience in a commercial role in a fast-paced environment</p><br><br>
</li>
<li>
<p>Commercial mindset with the ability to identify growth opportunities</p><br><br>
</li>
<li>
<p>Very data-conversant with an ability to utilise and analyse data to tell a story</p><br><br>
</li>
<li>
<p>Great organisational skills with excellent team-player qualities</p><br><br>
</li>
<li>
<p>Strong relationship management and stakeholder engagement skills</p><br><br>
</li>
<li>
<p>Problem-solving mindset and ability to navigate operational challenges</p><br><br>
</li>
<li>
<p>Enjoy working in a constantly evolving environment</p><br><br>
</li>
<li>
<p>Demonstrate strong competency using Microsoft Office tools and related project/program management applications to drive best practices</p><br><br>
</li>
<li>
<p>Proficient with G-Suite</p><br><br>
</li>
<li>
<p>Strong knowledge of the restaurant industry is a plus</p><br><br>
</li>
<li>
<p>Fluency in <strong>English and Arabic</strong> is a must</p><br><br>
</li>
</ul>
<br>
<p><strong>Why Join Us?</strong></p><br><br>
<p>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.</p><br><br>
<p>We’re food lovers, problem solvers, community builders, and more, brought together by a shared drive to make things better. Working here, you can expect to:</p><br><br>
<p><strong><br> Solve meaningful problems at real scale<br></strong>Work on a complex, always-on marketplace that impacts millions every day.</p><br><br>
<p><strong>See your impact, fast<br></strong>Ship, test, and improve ideas quickly in a low-hierarchy, high-ownership<br>environment.</p><br><br>
<p><strong>Grow through challenge and ownership<br></strong>Take on big, ambiguous problems and accelerate your career with strong support.</p><br><br>
<p><strong>A culture built for builders<br></strong>High standards, collaboration, flexible working, and continuous learning.</p><br><br>
<p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire<strong><u>here.</u></strong></p><br><br>
<br>
<p><strong>Our Global Structure</strong></p><br><br>
<p>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p><br><br>
<p><strong>Diversity, Equity, and Inclusion</strong></p><br><br>
<p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br>
<p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br>
<p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br>
<p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br>
<p><strong>Diversity, Equity and Inclusion</strong></p><br><br>
<p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br>
<p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br>
<p>If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.</p><br><br>
<p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br>
<p><em><br>Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands’ legitimate recruiting process at</em> <em>careersatdoordash.com/recruitment-scam-awareness</em><em>.</em></p><br><br>
<br>
<br> </div>
<p>Under supervision of Management Operations Center Manager, performs a full range of tasks to ensure V2X and its subcontractors have a culture of compliance and zero tolerance for Trafficking in Persons (TIPs) in accordance with (IAW) US Public Law (USPL), the Federal Acquisition Regulations (FAR), USG supplements thereto, as well as Local Laws. Manages employee trainings and implementing other management methods as assigned to ensure compliance with regulations and internal controls. Manages team that reviews and enforces compliance with standards or regulations imposed by contract requirements and the company s internal guidelines.</p><h3>Responsibilities</h3><p>This position description is subject to change at any time as needed to meet the requirements of the program or company. Applies knowledge of international standards related to exploitative child labor, forced labor, and human trafficking to specific case contexts. International standards include C138; C182; C029; C105; social, political and economic factors contributing to child labor and forced labor; UN Convention on the Rights of the Child; trafficking in persons, in general; Executive Order 13126 Prohibition of Acquisition of Products Produced by Forced or Indentured Child Labor; Trade and Development Act of 2000; FAR 52.222-50, KSCR1-2 and Trafficking Victims Protection Act. Conducts substantive legal and regulatory research on Human Trafficking & labor issues. Manages a the CTIPS training program and reviews training materials, compliance plans, pay slips, financials and program management practices/policies to ensure compliance to applicable requirements. Responds within 24 hours to allegations, audit findings or requests for investigation, compliance audits or advocacy services for potential victims of human trafficking. Receive, track and manage to closure allegations, requests for information and referrals. Responsible for assessing the productivity, effectiveness, and efficiency of assigned program operations and objectives; Ensures compliance with regulations and controls by examining and analyzing records, reports, operating practices, and documentation; recommending opportunities to strengthen the internal control structure. Identification of noncompliance s, and corrective actions; identification of ways to improve the efficiency and effectiveness of policies at both the program and Subcontractor level. Supports external auditors by coordinating information and logistics support requirements. Continually develops self-knowledge of issues of compliance, human trafficking, and related laws/ policies; Participates in all assigned or recommended training opportunities. Updates job knowledge by seeking out and participating in educational opportunities and reading professional publications Adheres to the confidentiality policy regarding the company, its Subcontractors, as well as potential victims of trafficking. Performs other duties as assigned</p><h3>Qualifications</h3><h4>Minimum Qualifications:</h4><p>Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. High School Diploma; Be able to obtain ISO 9001:2015 Auditor certification; Ability to obtain host nation driver license. Must be CAC eligible and/or ability to obtain a CAC</p><p>Experience : 2 - 3 years compliance, contract management, subcontract management, safety or quality experience with a minimum of one year auditing experience preferred. 1 2 years in overseas contracting environment highly desirable. Must have an understanding of DoD Human Trafficking regulations</p><h4>Skills</h4><p>Attention to detail and strong communication, analytical, reporting and decision-making skills are among the most important traits a Compliance Auditor must have to be successful in this position. The ability to work both individually and in teams is also important. A Compliance Auditor should be particularly vigilant in following up to ensure that developed plans addressing compliance issues and problems have been implemented. Proactive, hands-on strategic thinker who is approachable and comfortable working in partnership with all levels of staff; Able to work effectively and productively in a professional team environment; Ability to work independently and exhibits sound and accurate judgment Demonstrated flexibility and openness in responding to changing work priorities; Planning and project management skills, and capable of multi-tasking in a dynamic environment; attention to detail and follow-up; Self-motived with excellent organizational skills. Ability to think critically and manage multiple tasks simultaneously; Accuracy and the ability to communicate clearly and attention to detail are a must. Strong skill in effective verbal and written communications, including active listening skills and skill in presenting audit findings and recommendations. Ability to inspire and motivate participants and help them overcome barriers. Ability to interpret statutes, regulations and guidelines Maintain all organizational and professional ethical standards Ability to demonstrate sensitivity to the cultural/ethnic diversity of the service population and to be sensitive to the needs of special populations Able to promote teamwork</p><h4>Working Conditions:</h4><p>Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well.</p><h4>Physical Requirements:</h4><p>Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. High School Diploma; Be able to obtain ISO 9001:2015 Auditor certification; Ability to obtain host nation driver license. Must be CAC eligible and/or ability to obtain a CAC</p><p>Experience : 2 - 3 years compliance, contract management, subcontract management, safety or quality experience with a minimum of one year auditing experience preferred. 1 2 years in overseas contracting environment highly desirable. Must have an understanding of DoD Human Trafficking regulations</p><p>Skills Attention to detail and strong communication, analytical, reporting and decision-making skills are among the most important traits a Compliance Auditor must have to be successful in this position. The ability to work both individually and in teams is also important. A Compliance Auditor should be particularly vigilant in following up to ensure that developed plans addressing compliance issues and problems have been implemented. Proactive, hands-on strategic thinker who is approachable and comfortable working in partnership with all levels of staff; Able to work effectively and productively in a professional team environment; Ability to work independently and exhibits sound and accurate judgment Demonstrated flexibility and openness in responding to changing work priorities; Planning and project management skills, and capable of multi-tasking in a dynamic environment; attention to detail and follow-up; Self-motived with excellent organizational skills. Ability to think critically and manage multiple tasks simultaneously; Accuracy and the ability to communicate clearly and attention to detail are a must. Strong skill in effective verbal and written communications, including active listening skills and skill in presenting audit findings and recommendations. Ability to inspire and motivate participants and help them overcome barriers. Ability to interpret statutes, regulations and guidelines Maintain all organizational and professional ethical standards Ability to demonstrate sensitivity to the cultural/ethnic diversity of the service population and to be sensitive to the needs of special populations Able to promote teamwork</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><br>The CFO position requires expertise in accounting and finance to lead financial strategies and operations. This permanent role offers a rewarding opportunity to drive financial performance and ensure regulatory compliance.<br><br>Client Details<br><br>A company in the government backed sector.<br><br>Description<br>Lead the development and implementation of financial strategies to support business objectives.Oversee financial planning, budgeting, and forecasting processes.Ensure compliance with financial regulations and reporting standards.Manage relationships with external auditors, banks, and regulatory bodies.Provide strategic financial insights to support decision-making.Monitor and control financial risks, ensuring effective mitigation strategies are in place.Supervise and develop the finance team to achieve effective operations.Drive initiatives to optimise cost efficiency and maximise profitability.<br><br><br>Profile<br><br>A successful CFO should have:<br><br> <br>15+ years of finance leadership experience.CFO, Deputy CFO or Finance Director experience.Exposure to investment companies, sovereign wealth structures, private equity, venture capital or investment management organisations.Strong corporate governance expertise.Treasury, portfolio reporting and investment finance experience.Experience supporting boards, investment committees or government-related stakeholders.Middle East experience.Demonstrated strategic finance leadership.<br><br><br> <br><br>Job Offer<br>Competitive salary rangeComprehensive benefits package.Permanent position based in Kuwait.<br><br><br><br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">CFO <br>
</div>
<p>The CFO position requires expertise in accounting and finance to lead financial strategies and operations. This permanent role offers a rewarding opportunity to drive financial performance and ensure regulatory compliance.
Client Details
A company in the government backed sector.
Description
* Lead the development and implementation of financial strategies to support business objectives.
* Oversee financial planning, budgeting, and forecasting processes.
* Ensure compliance with financial regulations and reporting standards.
* Manage relationships with external auditors, banks, and regulatory bodies.
* Provide strategic financial insights to support decision-making.
* Monitor and control financial risks, ensuring effective mitigation strategies are in place.
* Supervise and develop the finance team to achieve effective operations.
* Drive initiatives to optimise cost efficiency and maximise profitability.
Job Offer
* Competitive salary range
* Comprehensive benefits package.
* Permanent position based in Kuwait.</p><p>A successful CFO should have:
* 15+ years of finance leadership experience.
* CFO, Deputy CFO or Finance Director experience.
* Exposure to investment companies, sovereign wealth structures, private equity, venture capital or investment management organisations.
* Strong corporate governance expertise.
* Treasury, portfolio reporting and investment finance experience.
* Experience supporting boards, investment committees or government-related stakeholders.
* Middle East experience.
* Demonstrated strategic finance leadership.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Purpose:</b></p><p>To support the design, implementation, and execution of MNH’s compliance program in alignment with MNH and Principal’s compliance standards and frameworks as well as applicable laws and regulatory requirements.</p><p><b>Key Responsibilities:</b></p><p>1. Compliance Program Implementation</p><p> • Support implementation of MNH compliance framework aligned with Principal’s requirements.</p><p> • Draft, communicate, maintain, and update policies, SOPs, etc.</p><p> • Review agreements with various parties (Principals / Third parties) from compliance perspective.</p><p> • Maintain effective communication with internal stakeholders and external parties on compliance-related matters.</p><p>2. ABAC, COI & Other Programs</p><p> • Support implementation of ABAC controls and procedures.</p><p> • Manage conflict of interest (COI) disclosures and mitigation plans.</p><p> • Escalate potential violations or suspicious activities.</p><p>3. Third-party Engagement</p><p> • Support due diligence and risk assessments for vendors and subcontractors.</p><p> • Monitor third party performance and compliance.</p><p> • Maintain TPRM documentation and audit trail.</p><p>4. Monitoring, Audits & CAPA</p><p> • Conduct compliance monitoring and testing activities.</p><p> • Support compliance audits (internal and external parties).</p><p> • Track, manage, and ensure timely closure of Corrective and Preventive Actions (CAPAs).</p><p>5. Incident Management & Escalation</p><p> • Support investigation of compliance breaches.</p><p> • Maintain incident logs and documentation.</p><p> • Escalate issues to Compliance Director and management.</p><p>6. Training & Awareness</p><p> • Plan and deliver mandatory compliance training (ABAC, COI, etc.).</p><p> • Support awareness campaigns across the organization.</p><p>7. Documentation & Reporting</p><p> • Maintain compliance records, including training logs and CAPA logs.</p><p> • Prepare periodic compliance reports for management.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Knowledge, Skills, and Abilities:</b></p><p> • Understanding of compliance frameworks (COSO / ISO 37301 preferred).</p><p> • Knowledge of healthcare / pharma regulatory environment.</p><p> • Strong communication and stakeholder management skills.</p><p> • High attention to detail and documentation discipline.</p><p> • Analytical and risk assessment skills.</p><p><b>Work Experience Requirements:</b></p><p> • 5–7 years of experience in compliance, audit, or risk management.</p><p> • Healthcare industry experience preferred.</p><p> • Experience with ABAC programs, third party risk management, and audit environments.</p><p><b>Education Requirements & Qualifications:</b></p><p> • Bachelor’s degree.</p><p> • Professional certifications preferred (CIA, CFE, CAMS, etc.).</p><p><b>Additional Requirements:</b></p><p> • Valid driving license is a MUST</p><p> • Preferably male candidate.</p><p> • Ability to manage sensitive issues with confidentiality.</p></div>
<p><strong>AI Developer</strong></p><p>We are looking for an AI Developer to design, build, and deploy intelligent applications powered by modern AI and large language model (LLM) technologies. This role will drive innovation across the business by embedding AI-driven capabilities—such as automation, natural language understanding, and generative AI—into enterprise systems and workflows.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and deploy AI/ML models and LLM-powered applications to solve business problems.</p></li><li><p>Build and integrate solutions using LLM APIs and frameworks (e.g., prompt engineering, embeddings, retrieval-augmented generation).</p></li><li><p>Fine-tune, evaluate, and optimize AI models for accuracy, performance, and cost-efficiency.</p></li><li><p>Collaborate with product and business teams to identify high-value AI use cases and translate them into technical solutions.</p></li><li><p>Build data pipelines and integrations to support model training, evaluation, and inference at scale.</p></li><li><p>Implement monitoring, guardrails, and evaluation frameworks to ensure responsible and reliable AI outputs.</p></li><li><p>Stay current with emerging AI/LLM technologies, tools, and best practices, and recommend adoption where relevant.</p></li><li><p>Document model architectures, prompts, workflows, and technical decisions.</p></li></ul><p><strong>Minimum Requirements</strong></p><ul><li><p>Demonstrated experience working with AI and LLM technologies is required (minimum criteria for this role).</p></li><li><p>Practical experience with prompt engineering, embeddings, vector databases, or RAG architectures.</p></li><li><p>Strong programming skills in Python (or similar) for building AI/ML applications.</p></li></ul><p><strong> </strong></p><p><strong>Preferred / Additional Skills</strong></p><ul><li><p>Experience with LLM providers/platforms (e.g., Anthropic, OpenAI, or open-source models).</p></li><li><p>Familiarity with ML frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers.</p></li><li><p>Experience with cloud AI services and MLOps practices (model deployment, versioning, monitoring).</p></li><li><p>Understanding of AI safety, responsible AI practices, and data privacy considerations.</p></li></ul><br><p><strong>Magento Developer</strong></p><p>We are looking for a Magento Developer with hands-on experience in Magento 2 development to join our telecom eCommerce team. The candidate will be responsible for developing, enhancing, and supporting Magento-based digital commerce solutions, integrating with telecom backend systems, and delivering high-quality customer experiences.</p><p><strong><br>Key Responsibilities</strong></p><ul><li><p>Develop and maintain custom Magento 2 modules, plugins, observers, and APIs.</p></li><li><p>Customize Magento storefront, checkout, catalog, customer, and order management functionalities.</p></li><li><p>Integrate Magento with CRM, Billing, Payment Gateway, ESB,OSB, and third-party APIs.</p></li><li><p>Develop and consume REST, SOAP, and GraphQL APIs.</p></li><li><p>Troubleshoot and resolve production issues, bugs, and performance bottlenecks.</p></li><li><p>Participate in code reviews and follow Magento coding standards.</p></li><li><p>Work closely with business analysts, architects, QA teams, and project managers.</p></li><li><p>Support deployment activities and production releases.</p></li><li><p>Optimize Magento performance using Redis, Varnish, Elasticsearch, and caching techniques.</p></li><li><p>Prepare technical documentation and effort estimations.</p></li></ul><p><strong><br>Required Skills</strong></p><ul><li><p>Magento 2 development experience.</p></li><li><p>Strong knowledge of PHP, MySQL, JavaScript, jQuery, HTML5, and CSS3.</p></li><li><p>Experience in custom module development and Magento architecture.</p></li><li><p>Hands-on experience with REST, SOAP, and GraphQL APIs.</p></li><li><p>Experience with Magento checkout, catalog, customer, quote, and order workflows.</p></li><li><p>Good understanding of Magento database structure and EAV model.</p></li><li><p>Experience with Git version control and Linux environments.</p></li><li><p>Strong debugging and problem-solving skills.</p></li></ul><p><strong><br>Preferred Skills</strong></p><ul><li><p>Experience in telecom/eCommerce projects.</p></li><li><p>Knowledge of Elasticsearch, Redis, Varnish, RabbitMQ, and CI/CD pipelines.</p></li><li><p>Experience integrating Payment Gateways, CRM, Billing, or ESB systems.</p></li><li><p>Understanding of Magento security best practices.</p></li></ul><p>Experience with Hyvä, PWA, or headless Magento</p><br><p><strong>Salesforce Developer</strong></p><p>We are looking for a skilled Salesforce Developer to build, customize, and support Salesforce solutions across our sales and service organizations. Candidates with additional experience supporting or configuring Siebel CRM are strongly encouraged to apply, as this role may occasionally provide backup support on our legacy Siebel platform.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and deploy custom Salesforce solutions using Apex, Visualforce, Lightning Components (Aura/LWC), and Flow.</p></li><li><p>Configure Salesforce objects, workflows, Approval Process, validation rules, page layouts, and process automation to meet business needs.</p></li><li><p>Build and maintain integrations between Salesforce and other enterprise systems via REST/SOAP APIs.</p></li><li><p>Migrate code from lower environment to higher environment using Change Set, Visual Studio etc.</p></li><li><p>Provide occasional support and light configuration for Siebel CRM where required.</p></li><li><p>Participate in requirements gathering sessions and translate business needs into scalable technical designs.</p></li><li><p>Perform unit testing, support UAT, and manage deployments through sandboxes to production.</p></li><li><p>Monitor system performance, troubleshoot defects, and implement fixes within SLA.</p></li><li><p>Maintain technical documentation and adhere to Salesforce development best practices and governance.</p></li></ul><p><strong> </strong></p><p><strong>Minimum Requirements</strong></p><ul><li><p>Proficiency in Java is required (minimum criteria for this role).</p></li><li><p>Hands-on experience with Salesforce development (Apex, Visualforce, Lightning Web Components).</p></li><li><p>Strong understanding of Salesforce declarative tools (Flow, Approval Process, Process Builder, Validation Rules).</p></li></ul><p><strong> </strong></p><p><strong>Preferred / Additional Skills</strong></p><ul><li><p>Prior experience configuring or supporting Siebel CRM (Siebel Tools, eScript, workflows).</p></li><li><p>Salesforce certifications (Platform Developer I/II, Application Architect) are a plus.</p></li><li><p>Experience with Salesforce integration tools (MuleSoft, REST/SOAP APIs, middleware platforms).</p></li><li><p>Familiarity with Agile/Scrum delivery methodology.</p></li></ul><p><strong> </strong></p><p><strong>Experience & Education</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>3+ years of hands-on Salesforce development experience.</p></li><li><p>Experience supporting both Salesforce and Siebel platforms is highly desirable</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>B2B Front End Developer</strong></p><p>We are seeking a B2B Application Front End Developer to design and build responsive, high-performing user interfaces for our business-to-business web application. The ideal candidate combines strong front-end development skills with Java experience to collaborate effectively across the full application stack.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and maintain responsive front-end interfaces for B2B web applications using modern frameworks (React/Angular/Vue).</p></li><li><p>Collaborate with Java back-end developers to integrate front-end components with REST/SOAP APIs and services.</p></li><li><p>Translate UX/UI designs and wireframes into high-quality, accessible, cross-browser code.</p></li><li><p>Optimize application performance, responsiveness, and usability across devices and browsers.</p></li><li><p>Participate in code reviews, unit testing, and CI/CD deployment processes.</p></li><li><p>Work closely with business stakeholders to understand B2B user workflows (ordering, account management, catalog browsing) and deliver intuitive interfaces.</p></li><li><p>Troubleshoot and resolve front-end defects and production issues within agreed SLAs.</p></li><li><p>Maintain technical documentation for UI components and front-end architecture.</p></li></ul><p><strong> </strong></p><p><strong>Minimum Requirements</strong></p><ul><li><p>Strong front-end development experience is required (minimum criteria for this role).</p></li><li><p>Proficiency in Java is required (minimum criteria for this role).</p></li><li><p>Hands-on experience with HTML5, CSS3, JavaScript/TypeScript, and modern front-end frameworks.</p></li></ul><p><strong> </strong></p><p><strong>Preferred / Additional Skills</strong></p><ul><li><p>Experience building interfaces for B2B platforms (account management, catalog, order management, quoting).</p></li><li><p>Familiarity with Java-based back-end frameworks (Spring, Spring Boot) for full-stack collaboration.</p></li><li><p>Experience with responsive design, accessibility standards (WCAG), and cross-browser compatibility.</p></li><li><p>Knowledge of build tools and version control (Webpack, npm/yarn, Git).</p></li></ul><p><strong> </strong></p><p><strong>Experience & Education</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>3+ years of front-end development experience, including experience collaborating with Java-based back-end teams.</p></li><li><p>Experience in B2B or enterprise web application development is an advantage.</p></li></ul><br><p><strong>Siebel Developer</strong></p><p>We are seeking an experienced Siebel Developer to design, build, and maintain configurations and customizations within our Siebel CRM platform. The successful candidate will work closely with business analysts and the wider IT team to deliver reliable, scalable CRM solutions that support sales, service, and marketing operations.</p><p>Key Responsibilities</p><ul><li><p>Design, develop, configure, and customize Siebel CRM applications (Siebel Tools: Business Components, Applets, Workflows, Business Services).</p></li><li><p>Develop and maintain Siebel eScript and Java-based business services and integrations.</p></li><li><p>Analyze business requirements and translate them into technical designs and Siebel configurations.</p></li><li><p>Perform Siebel EIM/EAI integrations with external and internal systems.</p></li><li><p>Troubleshoot, debug, and resolve production issues within agreed SLAs.</p></li><li><p>Participate in code reviews, unit testing, and deployment activities across Siebel environments (Dev, Test, Production).</p></li><li><p>Prepare and maintain technical documentation for configurations, workflows, and integrations.</p></li><li><p>Collaborate with QA teams to support system, integration, and regression testing.</p></li></ul><p>Minimum Requirements</p><ul><li><p>Proficiency in Java is required (minimum criteria for this role).</p></li><li><p>Hands-on experience with Siebel Tools, Siebel Object Manager, and Siebel scripting (eScript/VB).</p></li><li><p>Solid understanding of Siebel data model, workflows, business rules, and configuration best practices.</p></li></ul><p>Preferred / Additional Skills</p><ul><li><p>Experience with Siebel Open UI development and customization.</p></li><li><p>Familiarity with Siebel EAI, Web Services (SOAP/REST), and integration frameworks.</p></li><li><p>Working knowledge of SQL and relational databases (Oracle preferred).</p></li><li><p>Exposure to Agile/Scrum delivery methodology.</p></li></ul><p>Experience & Education</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p></li><li><p>3+ years of hands-on experience developing and configuring Siebel CRM applications.</p></li><li><p>Prior experience in a similar enterprise IT or CRM development role is an advantage.</p></li></ul>
<p> <strong>***Position is contingent upon contract award.*** </strong> </p> <p> <strong>***This position will be physically located in Kuwait in support of WEXMAC and must reside and be authorized to work in Kuwait ***</strong> </p> <p> </p> <p>The purpose of this job is to perform specialized duty work functions in preparing for and responding to fire/medical emergency calls and providing support for the Advance life support EMT requiring emergency medical care and safely transporting them to the hospital or medical clinic. Duties and responsibilities include maintaining readiness for emergency call response; responding to fire, medical, and related emergency calls when dispatched and taking proper action; educating staff and public on fire safety/prevention; and performing Fire Department activities. Additionally, this position may involve staffing the Fire Alarm Communications Center (FACC) and receiving calls for emergency assistance, monitoring fire alarm systems and emergency reporting phones. and dispatching appropriate apparatus and personnel to emergencies. Performs other duties as assigned.</p> <br> <strong>Responsibilities</strong> <br> <br> <p> <em>This position description is subject to change at any time as needed to meet the requirements of the program or company. </em> </p> <ul> <li>Provide Support to the Paramedic for immediate care to the critically ill and injured and transports the patient to the designated ambulance transfer</li> <li>Provide pre hospital emergency medical care of simple and multiple system</li> <li>Maintains vehicles and equipment in a serviceable and ready condition.</li> <li>Participates in continuing medical education (CME) and training activities, both as an instructor and as a student, depending on the nature and purpose of the course.</li> <li>Communicates effectively in writing, verbally and over the radio or telephone.</li> <li>Performs various other tasks as assigned by the Fire Chief or designee.</li> <li>Complies with all applicable rules, regulations/standard operating procedures, as directed By the Fire Chief, Program Manager and Base Commander.</li> <li>Performs other duties and assignments as needed.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Minimum Qualifications</strong> </li> <li> <strong>Education/Certifications</strong>: Two years related experience may be substituted for one year of education, if degree is required.<ul> <li>High school diploma or equivalent is required.</li> <li>An associate s degree is preferred.</li> <li>Must be eligible and/or able to obtain and maintain Installation Access</li> <li>Required to have IFSAC or Pro-Board Certification to these levels:<ul> <li>National Registry of Emergency Medical Technicians (NREMT) or State EMT (Preferred)</li> <li>Healthcare Provider CPR/BLS/AED</li> <li>Firefighter I</li> <li>Firefighter II</li> <li>Hazardous Materials Operations</li> <li>Airport Firefighter</li> <li>Driver/Operator Pumper</li> <li>Driver/Operator Aircraft Rescue and Firefighting</li> <li>Driver/Operator Mobile Water Supply</li> <li>Telecommunicator I/II (Preferred)</li> </ul> </li> <li>Must read, write, and speak English fluently.</li> <li>Excellent communicative skills, both written & verbal.</li> <li>Able to obtain a host nation driver s license</li> </ul> </li> <li> <strong>Experience</strong>:<ul> <li>Must have a minimum of Two years of experience working on an emergency response ambulance.</li> <li>Must be in good standing with their certifying organization, and they must maintain these certifications for the duration of their employment.</li> <li>Must have a minimum of 2 years experience in emergency health care setting.</li> <li>Must have a minimum of two years of experience working on an emergency response ambulance.</li> <li>Safely operate and drive fire department vehicles, including engines, ladder trucks, and other specialized apparatus, to emergency incidents in compliance with all traffic laws and department policies.</li> <li>Position apparatus at emergency scenes strategically to maximize its effectiveness for fire suppression, rescue operations, and water supply, considering factors like structural stability, collapse zones, and overhead hazards.</li> <li>Operate fire pumps to supply water at the correct pressure and volume to attack lines, ensuring a continuous and reliable water supply for interior and exterior firefighting crews.</li> <li>Execute complex hydraulic calculations to account for friction loss, elevation, and appliance requirements, adjusting pump pressures accordingly to meet the demands of the incident.</li> <li>Deploy and operate aerial devices, such as ladders and platforms, for rescue, elevated water streams, ventilation, and overhaul operations, ensuring the stability and safety of the device at all times.</li> <li>Establish a secure and uninterrupted water supply by connecting to fire hydrants, drafting from static sources (lakes, pools, rivers), or coordinating water shuttle/tanker operations.</li> <li>Conduct daily, weekly, and monthly inspections and operational readiness checks on assigned apparatus, including engine systems, pumps, aerial devices, fluid levels, and onboard equipment.</li> <li>Excellent communicative skills, both written & verbal.</li> <li>Extensive Fire Fighting and Emergency Service Experience. (5 Years)</li> <li>Possess knowledge of safety and environmental issues.</li> <li>Be familiar with various Computerized Maintenance Management Systems (CMMS).</li> </ul> </li> <li> <strong>Working Conditions</strong>:<ul> <li>Must be capable of working in various weather conditions (i.e. humidity, rain/wet season, warm/hot, sunny).</li> <li>The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mist, gases, or poor ventilation.</li> </ul> </li> <li> <strong>Physical Requirements</strong>:<ul> <li>Driver Operator/Firefighter/must have the ability to lift and carry a minimum of 45 lbs. and be able to collectively lift, carry, and balance patients who weigh in excess of 100 lbs. In addition, the Paramedic must have the ability to pull and reach with both hands; crawl, kneel, bend and climb; work outdoors in excessive heat or cold, high humidity or dry atmospheric conditions.</li> <li>Firefighter/EMT will be exposed to lifting, pulling and numerous strenuous activities that paramedics face during medical response calls. Furthermore, the climate in which strenuous work activities will be required is extremely hot/humid or cold during certain parts of the year/time of day.</li> </ul> </li> </ul> <p> </p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent is required.</li><li>An associate s degree is preferred.</li><li>Must be eligible and/or able to obtain and maintain Installation Access</li><li>Required to have IFSAC or Pro-Board Certification to these levels:<ul><li>National Registry of Emergency Medical Technicians (NREMT) or State EMT (Preferred)</li><li>Healthcare Provider CPR/BLS/AED</li><li>Firefighter I</li><li>Firefighter II</li><li>Hazardous Materials Operations</li><li>Airport Firefighter</li><li>Driver/Operator Pumper</li><li>Driver/Operator Aircraft Rescue and Firefighting</li><li>Driver/Operator Mobile Water Supply</li><li>Telecommunicator I/II (Preferred)</li></ul></li><li>Must read, write, and speak English fluently.</li><li>Excellent communicative skills, both written & verbal.</li><li>Able to obtain a host nation driver s license</li><li>Must have a minimum of Two years of experience working on an emergency response ambulance.</li><li>Must be in good standing with their certifying organization, and they must maintain these certifications for the duration of their employment.</li><li>Must have a minimum of 2 years experience in emergency health care setting.</li><li>Must have a minimum of two years of experience working on an emergency response ambulance.</li><li>Safely operate and drive fire department vehicles, including engines, ladder trucks, and other specialized apparatus, to emergency incidents in compliance with all traffic laws and department policies.</li><li>Position apparatus at emergency scenes strategically to maximize its effectiveness for fire suppression, rescue operations, and water supply, considering factors like structural stability, collapse zones, and overhead hazards.</li><li>Operate fire pumps to supply water at the correct pressure and volume to attack lines, ensuring a continuous and reliable water supply for interior and exterior firefighting crews.</li><li>Execute complex hydraulic calculations to account for friction loss, elevation, and appliance requirements, adjusting pump pressures accordingly to meet the demands of the incident.</li><li>Deploy and operate aerial devices, such as ladders and platforms, for rescue, elevated water streams, ventilation, and overhaul operations, ensuring the stability and safety of the device at all times.</li><li>Establish a secure and uninterrupted water supply by connecting to fire hydrants, drafting from static sources (lakes, pools, rivers), or coordinating water shuttle/tanker operations.</li><li>Conduct daily, weekly, and monthly inspections and operational readiness checks on assigned apparatus, including engine systems, pumps, aerial devices, fluid levels, and onboard equipment.</li><li>Excellent communicative skills, both written & verbal.</li><li>Extensive Fire Fighting and Emergency Service Experience. (5 Years)</li><li>Possess knowledge of safety and environmental issues.</li><li>Be familiar with various Computerized Maintenance Management Systems (CMMS).</li><li>Must be capable of working in various weather conditions (i.e. humidity, rain/wet season, warm/hot, sunny).</li><li>The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mist, gases, or poor ventilation.</li><li>Driver Operator/Firefighter/must have the ability to lift and carry a minimum of 45 lbs. and be able to collectively lift, carry, and balance patients who weigh in excess of 100 lbs. In addition, the Paramedic must have the ability to pull and reach with both hands; crawl, kneel, bend and climb; work outdoors in excessive heat or cold, high humidity or dry atmospheric conditions.</li><li>Firefighter/EMT will be exposed to lifting, pulling and numerous strenuous activities that paramedics face during medical response calls. Furthermore, the climate in which strenuous work activities will be required is extremely hot/humid or cold during certain parts of the year/time of day.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong><span></span></strong><p><strong><strong><u><span>Accountabilities</span></u></strong></strong></p><strong><br><br>Customer:</strong><br><ul><li><span>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></li><li><span>Ensure that a high level of professional rapport is developed and maintained with all customers</span></li><li><span>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></li><li><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</span></li><li><span>Probe, question and understand completely the customers needs and requirements to understand where DHL’s service offering can add value to the customers business</span></li><li><span>Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</span></li></ul><br><strong><span>Internal:</span></strong><br><ul><li><span>Liaise with every department that is responsible for customers</span></li></ul><p><strong><span>Process:</span></strong></p><br><br><ul><li>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</li><li>Monitor credit issues and liase with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</li><li>Update and maintain call details on COMET, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring</li><li>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</li><li>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early</li></ul><p><strong><u><span>Skills / Qualifications</span></u></strong></p><br><br><br><p><span>Problem Solving:</span></p><br><br> <br><ul><li><span>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business.</span></li><li><span>There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></li><li><span>The core function of a Tele Sales agent is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, there are always senior management available to assist.</span></li></ul><span></span><p><strong><span>Customer Orientation:</span></strong></p><br><br> <br><ul><li><span>Is focused on identifying and meeting customer needs. Acts to establish a long term business partnership with internal and external customers.</span></li></ul><br> <br><strong>Planning and Organizing:</strong><br><ul><li><span>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></li><li><span>The planning and organization will be monitored by the Direct Channel Manager.</span></li></ul><br><p><strong><span>Decision Making</span></strong></p><br><br><ul><li><span>When negotiating rates and contracts, agents are authorised to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></li><li><span>In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</span></li></ul><br><p><strong><span>Results Orientation</span></strong></p><br><br><ul><li><span>Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.</span></li></ul><br><br><p><strong><span>Teamwork</span></strong></p><br><br><br><ul><li><span>Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.</span></li></ul><br><p><strong><span>Accountability</span></strong></p><br><br><ul><li><span><span>Acts responsibly. Can be counted on to keep commitments. Complies with DHL expectations, policies and procedures.Builds others' trust in own professionalism, integrity, expertise and ability to achieve results.</span><br></span></li></ul><p><strong><span>Communication Skills</span></strong></p><br><br><ul><li><span>Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style to the needs of others. Listens attentively and asks questions when needed to clarify information.</span></li></ul><br><p><strong><span>Self Management</span></strong></p><br><br><ul><li><span>Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.</span></li></ul><br><span></span><p><strong><span>Attention to Detail</span></strong></p><br><br><ul><li><span><span>Is thorough and complete in performing all aspects of the job.Stays focused on the details of the job, no matter how small.Checks and monitors work to ensure accuracy.</span><br></span></li></ul><br><br><span><strong><u>Experience</u></strong></span><br><br><strong><span>Essential:</span></strong><span></span><ul><li><span>Excellent verbal communication skills and interpersonal style</span></li><li><span>Excellent personal presentation, grooming and hygiene</span></li><li><span>Excellent organizational skills, including ability to prioritize workload</span></li><li><span>Ability to effectively contribute as a team member as part of a busy team</span></li><li><span>Proven ability to work under pressure in a fast paced, time sensitive environment</span></li><li><span>Demonstrated ability to use initiative/judgement to solve job related issues</span></li><li><span>Good understanding of DHL Network</span></li><li><span>Strong problem solving capability</span></li><li><span>Desire to get the job done</span></li><li><span>Passion to provide excellent Customer Service</span></li><li><span>Right first time philosophy</span></li><li><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></li><li><span>Driving license an advantage</span></li><li><span>1 to 2 years of DHL experience (if transferred within)</span></li><li><span>Good command of English language; Arabic an advantage.</span></li><li><span>Excellent PC skills (MS Word & Excel)</span></li><li><span>Numerically literate</span></li><li><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</span></li><li><span>Well developed communication & selling skills</span></li><li><span>Professional Telephone Behaviour</span></li><li><span>Customer Services attitude (controlled temperament)</span></li><li><span>Dedicated, Hardworking and Enthusiastic</span></li><li><span>Flexible and prepared to work long hours</span></li><li><span>Reliable</span></li><li><span>Ability to work under pressure</span></li></ul><br><strong><span>Educational</span></strong><span> <strong>Qualifications:</strong></span><br><ul><li><span>Minimum Requirement of Bachelor's Degree</span></li></ul> <br> <br> </div>
<div><div ><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span Times New Roman", serif; font-size: 11pt;"><div ><p class="MsoHeading7" ><strong><u><span >Accountabilities</span></u></strong></p></div>Customer:</span></strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li><span Times New Roman", serif; font-size: 11pt;">Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ensure that a high level of professional rapport is developed and maintained with all customers</span></li><li><span Times New Roman", serif; font-size: 11pt;">Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></li><li><span Times New Roman", serif; font-size: 11pt;">Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</span></li><li><span Times New Roman", serif; font-size: 11pt;">Probe, question and understand completely the customers needs and requirements to understand where DHL’s service offering can add value to the customers business</span></li><li><span Times New Roman", serif; font-size: 11pt;">Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span Times New Roman", serif; font-size: 11pt;">Internal:</span></strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li><span Times New Roman", serif; font-size: 11pt;">Liaise with every department that is responsible for customers</span></li></ul><div><font face="Times New Roman, serif"><div ><p ><strong><span >Process:</span></strong></p></div><ul ><li><font face="Times New Roman, serif">Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</font></li><li><font face="Times New Roman, serif">Monitor credit issues and liase with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</font></li><li><font face="Times New Roman, serif">Update and maintain call details on COMET, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring</font></li><li><font face="Times New Roman, serif">Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</font></li><li><font face="Times New Roman, serif">Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early</font></li></ul><div><div ><p class="MsoHeading7" ><strong><u><span >Skills / Qualifications</span></u></strong></p><p class="MsoHeading7" ><strong><u><span ><br></span></u></strong></p></div><div ><p ><span >Problem Solving:</span></p><div ><p ></p><ul ><li><span >There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business.</span></li><li><span >There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></li><li><span >The core function of a Tele Sales agent is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, there are always senior management available to assist.</span></li></ul><div><font face="Times New Roman, serif"><span ><div ><p ><strong><span >Customer Orientation:</span></strong></p><div ><p ></p><ul ><li><span >Is focused on identifying and meeting customer needs. <span> </span>Acts to establish a long term business partnership with internal and external customers.</span></li></ul><div ><br></div></div></div><strong>Planning and Organizing:</strong></span></font></div><div><ul ><li><font face="Times New Roman, serif"><span >Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></font></li><li><font face="Times New Roman, serif"><span >The planning and organization will be monitored by the Direct Channel Manager.</span></font></li></ul></div><div ><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Decision Making</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">When negotiating rates and contracts, agents are authorised to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></li><li><span Times New Roman", serif; font-size: 11pt;">In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div></font></div></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Results Orientation</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><strong><font face="Times New Roman, serif"><span ></span></font></strong></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Teamwork</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.</span></li></ul></div><br></div></font></div></div><div lucida console", sans-serif; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Times New Roman, serif" ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Accountability</span></strong></p><ul ><li><font face="Times New Roman, serif"><span ><div ><span Times New Roman", serif; font-size: 11pt;">Acts responsibly. Can be counted on to keep commitments. Complies with DHL expectations, policies and procedures.<span> <span> </span></span>Builds others' trust in own professionalism, integrity, expertise and ability to achieve results.</span></div></span></font></li></ul><div ><span ><br></span></div><div ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Communication Skills</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style to the needs of others. Listens attentively and asks questions when needed to clarify information.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Self Management</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><span ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Attention to Detail</span></strong></p><ul ><li><font face="Times New Roman, serif"><span ><div ><span Times New Roman", serif; font-size: 11pt;">Is thorough and complete in performing all aspects of the job.<span> <span> </span></span>Stays focused on the details of the job, no matter how small.<span> <span> </span></span>Checks and monitors work to ensure accuracy.</span></div></span></font></li></ul></div></span></font></div></div><div ><br><span><strong ><u>Experience</u></strong></span></div></div><div ><span ><u><br></u></span><div ><span><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Essential:</span></strong></p><p ></p><div ><div ><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Excellent verbal communication skills and interpersonal style</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent personal presentation, grooming and hygiene</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent organizational skills, including ability to prioritize workload</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ability to effectively contribute as a team member as part of a busy team</span></li><li><span Times New Roman", serif; font-size: 11pt;">Proven ability to work under pressure in a fast paced, time sensitive environment</span></li><li><span Times New Roman", serif; font-size: 11pt;">Demonstrated ability to use initiative/judgement to solve job related issues</span></li><li><span Times New Roman", serif; font-size: 11pt;">Good understanding of DHL Network</span></li><li><span Times New Roman", serif; font-size: 11pt;">Strong problem solving capability</span></li><li><span Times New Roman", serif; font-size: 11pt;">Desire to get the job done</span></li><li><span Times New Roman", serif; font-size: 11pt;">Passion to provide excellent Customer Service</span></li><li><span Times New Roman", serif; font-size: 11pt;">Right first time philosophy</span></li><li><span Times New Roman", serif; font-size: 11pt;">Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Driving license an advantage</span></li><li><span Times New Roman", serif; font-size: 11pt;">1 to 2 years of DHL experience (if transferred within)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Good command of English language; Arabic an advantage.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent PC skills (MS Word & Excel)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Numerically literate</span></li><li><span Times New Roman", serif; font-size: 11pt;">Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Well developed communication & selling skills</span></li><li><span Times New Roman", serif; font-size: 11pt;">Professional Telephone Behavior</span></li><li><span Times New Roman", serif; font-size: 11pt;">Customer Services attitude (controlled temperament)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Dedicated, Hardworking and Enthusiastic</span></li><li><span Times New Roman", serif; font-size: 11pt;">Flexible and prepared to work long hours</span></li><li><span Times New Roman", serif; font-size: 11pt;">Reliable</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ability to work under pressure</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><strong ><span Times New Roman", serif; font-size: 11pt;">Educational</span></strong><span Times New Roman", serif; font-size: 11pt;"><span> </span><strong>Qualifications:</strong></span></div><div ><ul ><li><font face="Times New Roman, serif"><span >Minimum Requirement of Bachelor's Degree</span></font></li></ul></div><strong ><span Times New Roman", serif; font-size: 11pt;"><div ><p ></p></div><u></u></span></strong></div></span><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="584" ><tbody></tbody></table></div></div></div></font></div><br class="Apple-interchange-newline"></div><br></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Director of E-commerce & Marketing
<p>Function: Commercial / Marketing</p><br>
<p>Scope: E-commerce, Brand, Digital, Performance Marketing, CRM, Loyalty, Content, PR & Influencer Marketing</p><br>
<p>Location: Kuwait</p><br>
<p><strong>Role Overview</strong></p><br>
<p>We’re on the lookout for an experienced Director of E-commerce & Marketing to lead the development of an integrated, commercially focused marketing and digital commerce function for a consumer goods business. The role will combine brand leadership with direct accountability for e-commerce growth, digital performance, customer engagement, CRM and loyalty, content, partnerships and measurable marketing effectiveness.</p><br>
<p>The successful candidate will be expected to strengthen the organization’s digital and e-commerce capabilities, elevate brand positioning, build scalable customer acquisition and retention programs, and create a clear link between marketing investment and commercial outcomes.</p><br>
<p><strong>Key Responsibilities</strong></p><br>
<p><strong>E-commerce & Digital Commerce</strong></p><br>
<ul><li><p>Own the overall e-commerce strategy and roadmap, with responsibility for sustainable online revenue growth and customer experience.</p><br></li><li><p>Develop the capabilities required to support regional and international e-commerce, including localization, payments, pricing, fulfilment, returns, SEO and market-specific requirements.</p><br></li><li><p>Lead website trading, online merchandising, product launches, promotional calendars and product availability.</p><br></li><li><p>Own key commercial metrics including conversion, average order value, units per transaction, revenue contribution and cart abandonment.</p><br></li><li><p>Assess relevant marketplace opportunities based on brand fit, economics, acquisition potential and strategic value.</p><br></li><li><p>Continuously improve the end-to-end online customer journey from discovery through checkout, fulfilment and post-purchase engagement.</p><br></li></ul> <p><strong>Brand & 360° Marketing</strong></p><br>
<ul><li><p>Define and strengthen brand positioning, purpose, personality, tone of voice, visual direction and overall brand narrative.</p><br></li><li><p>Lead integrated brand campaigns, product launches, creative direction, partnerships, collaborations and retail marketing initiatives.</p><br></li><li><p>Ensure brand activity is supported by clear objectives, disciplined planning and measurable commercial outcomes.</p><br></li><li><p>Build a cohesive marketing calendar that connects brand, retail, digital, e-commerce and customer priorities.</p><br></li></ul> <p><strong>Digital & Performance Marketing</strong></p><br>
<ul><li><p>Lead paid social, paid search, SEO/SEM, retargeting, affiliate and other performance channels.</p><br></li><li><p>Own customer acquisition efficiency and performance measurement, including CAC, ROAS, traffic quality and conversion optimization.</p><br></li><li><p>Use data and experimentation to improve media effectiveness, digital conversion and marketing ROI.</p><br></li></ul>
<p><strong>Social Media, Content, PR Influencer Marketing</strong></p><br>
<ul><li><p>Lead the social media and content strategy across priority digital channels.</p><br></li><li><p>Build a structured content engine covering campaign content, product storytelling, education, community, user-generated content and retail activation.</p><br></li><li><p>Develop a more structured influencer and KOL model spanning high-reach awareness, regional credibility, engagement and conversion objectives.</p><br></li><li><p>Lead PR, partnerships and relevant external brand-building initiatives, supported by clear performance measurement.</p><br></li></ul>
<p><strong>CRM, Loyalty & Customer Retention</strong></p><br>
<ul><li><p>Own the customer database, segmentation, CRM automation, lifecycle marketing, personalization and customer analytics.</p><br></li><li><p>Develop and scale a customer loyalty proposition appropriate to the brand and target customer segments.</p><br></li><li><p>Build automated customer journeys across acquisition, post-purchase, replenishment, cross-sell, win-back and retention.</p><br></li><li><p>Increase repeat purchase, customer lifetime value, retention and contribution from CRM and loyalty initiatives.</p><br></li></ul>
<p><strong>Leadership & Capability Building</strong></p><br>
<ul><li><p>Build, lead and develop a high-performing team across e-commerce, brand, performance marketing, content, social media, CRM, loyalty and customer analytics.</p><br></li><li><p>Define clear ways of working, priorities, ownership and performance standards across the function.</p><br></li><li><p>Manage agencies and external partners effectively, ensuring strong commercial discipline and delivery quality.</p><br></li><li><p>Partner closely with commercial, retail, operations, technology and other internal stakeholders to deliver shared growth objectives.</p><br></li></ul> <p><strong>Key Performance Indicators</strong></p><br>
<p>E-commerce revenue and revenue growth</p><br>
<p>E-commerce contribution to total business</p><br>
<p>Conversion rate and average order value</p><br>
<p>Customer acquisition cost and ROAS</p><br>
<p>Marketing ROI and revenue attribution</p><br>
<p>Brand awareness, reach and engagement</p><br>
<p>Repeat purchase, retention and customer lifetime value</p><br>
<p>CRM penetration and loyalty contribution</p><br>
<p>Website availability, fulfilment performance and return rate</p><br>
<p>International / regional e-commerce growth where applicable</p><br>
<p><strong>Key Competencies</strong></p><br>
<p> Brand building</p><br>
<p> E-commerce</p><br>
<p> Performance marketing</p><br>
<p> CRM & loyalty</p><br>
<p> Customer analytics</p><br>
<p> Commercial acumen</p><br>
<p> Digital transformation</p><br>
<p> Leadership</p><br>
<p> Creative judgment</p><br>
<p> Data-driven decision making</p><br>
<p> Budget management</p><br>
<p> Agency management</p><br>
<p><strong>Knowledge & Experience:</strong></p><br>
<ul><li><p>10-15+ years of experience across marketing, e-commerce and digital, with broad exposure to</p><br></li><li><p>commercially driven consumer-facing businesses.</p><br></li><li><p>Minimum 5 years in a senior leadership role with responsibility for teams, budgets and cross-functional</p><br></li><li><p>execution.</p><br></li><li><p>Strong preference for candidates from consumer goods or adjacent premium consumer-facing categories.</p><br></li><li><p>Proven experience building or scaling integrated 360° marketing capabilities.</p><br></li><li><p>Strong e-commerce, digital and performance marketing experience with clear commercial accountability.</p><br></li><li><p>Hands-on experience with CRM, customer lifecycle management and loyalty is strongly preferred.</p><br></li><li><p>GCC market experience is required.</p><br></li><li><p>International brand or multi-market experience is highly desirable.</p><br></li><li><p>Bachelor’s degree in Marketing, Business, Digital Commerce or a related field.</p><br></li></ul> <br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>AI Developer:</b></p><p><br></p><p> <b>Job Summary</b></p><p>We are looking for an AI Developer to design, build, and deploy intelligent applications powered by modern AI and large language model (LLM) technologies. This role will drive innovation across the business by embedding AI-driven capabilities—such as automation, natural language understanding, and generative AI—into enterprise systems and workflows.</p><p> </p><p><b>Key Responsibilities</b></p><ul><li>Design, develop, and deploy AI/ML models and LLM-powered applications to solve business problems.</li><li>Build and integrate solutions using LLM APIs and frameworks (e.g., prompt engineering, embeddings, retrieval-augmented generation).</li><li>Fine-tune, evaluate, and optimize AI models for accuracy, performance, and cost-efficiency.</li><li>Collaborate with product and business teams to identify high-value AI use cases and translate them into technical solutions.</li><li>Build data pipelines and integrations to support model training, evaluation, and inference at scale.</li><li>Implement monitoring, guardrails, and evaluation frameworks to ensure responsible and reliable AI outputs.</li><li>Stay current with emerging AI/LLM technologies, tools, and best practices, and recommend adoption where relevant.</li><li>Document model architectures, prompts, workflows, and technical decisions.</li></ul><p><b>Minimum Requirements</b></p><ul><li>Demonstrated experience working with AI and LLM technologies is required (minimum criteria for this role).</li><li>Practical experience with prompt engineering, embeddings, vector databases, or RAG architectures.</li><li>Strong programming skills in Python (or similar) for building AI/ML applications.</li></ul><p><b> </b></p><p><b>Preferred / Additional Skills</b></p><ul><li>Experience with LLM providers/platforms (e.g., Anthropic, OpenAI, or open-source models).</li><li>Familiarity with ML frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers.</li><li>Experience with cloud AI services and MLOps practices (model deployment, versioning, monitoring).</li><li>Understanding of AI safety, responsible AI practices, and data privacy considerations.</li></ul><p><br></p><p><b>B2B Front End Developer</b></p><p> <b>Job Summary</b></p><p>We are seeking a B2B Application Front End Developer to design and build responsive, high-performing user interfaces for our business-to-business web application. The ideal candidate combines strong front-end development skills with Java experience to collaborate effectively across the full application stack.</p><p><b> </b></p><p><b>Key Responsibilities</b></p><ul><li>Design, develop, and maintain responsive front-end interfaces for B2B web applications using modern frameworks (React/Angular/Vue).</li><li>Collaborate with Java back-end developers to integrate front-end components with REST/SOAP APIs and services.</li><li>Translate UX/UI designs and wireframes into high-quality, accessible, cross-browser code.</li><li>Optimize application performance, responsiveness, and usability across devices and browsers.</li><li>Participate in code reviews, unit testing, and CI/CD deployment processes.</li><li>Work closely with business stakeholders to understand B2B user workflows (ordering, account management, catalog browsing) and deliver intuitive interfaces.</li><li>Troubleshoot and resolve front-end defects and production issues within agreed SLAs.</li><li>Maintain technical documentation for UI components and front-end architecture.</li></ul><p><b> </b></p><p><b>Minimum Requirements</b></p><ul><li>Strong front-end development experience is required (minimum criteria for this role).</li><li>Proficiency in Java is required (minimum criteria for this role).</li><li>Hands-on experience with HTML5, CSS3, JavaScript/TypeScript, and modern front-end frameworks.</li></ul><p><b> </b></p><p><b>Preferred / Additional Skills</b></p><ul><li>Experience building interfaces for B2B platforms (account management, catalog, order management, quoting).</li><li>Familiarity with Java-based back-end frameworks (Spring, Spring Boot) for full-stack collaboration.</li><li>Experience with responsive design, accessibility standards (WCAG), and cross-browser compatibility.</li><li>Knowledge of build tools and version control (Webpack, npm/yarn, Git).</li></ul><p><b> </b></p><p><b>Experience & Education</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>3+ years of front-end development experience, including experience collaborating with Java-based back-end teams.</li><li>Experience in B2B or enterprise web application development is an advantage.</li></ul><p> </p><p> <b>Magento Developer</b></p><p> <b>Job Summary</b></p><p>We are looking for a Magento Developer with hands-on experience in Magento 2 development to join our telecom eCommerce team. The candidate will be responsible for developing, enhancing, and supporting Magento-based digital commerce solutions, integrating with telecom backend systems, and delivering high-quality customer experiences.</p><p><br></p><p><b> Key Responsibilities</b></p><ul><li>Develop and maintain custom Magento 2 modules, plugins, observers, and APIs.</li><li>Customize Magento storefront, checkout, catalog, customer, and order management functionalities.</li><li>Integrate Magento with CRM, Billing, Payment Gateway, ESB,OSB, and third-party APIs.</li><li>Develop and consume REST, SOAP, and GraphQL APIs.</li><li>Troubleshoot and resolve production issues, bugs, and performance bottlenecks.</li><li>Participate in code reviews and follow Magento coding standards.</li><li>Work closely with business analysts, architects, QA teams, and project managers.</li><li>Support deployment activities and production releases.</li><li>Optimize Magento performance using Redis, Varnish, Elasticsearch, and caching techniques.</li><li>Prepare technical documentation and effort estimations.</li></ul><p><br></p><p><b> Required Skills</b></p><ul><li>Magento 2 development experience.</li><li>Strong knowledge of PHP, MySQL, JavaScript, jQuery, HTML5, and CSS3.</li><li>Experience in custom module development and Magento architecture.</li><li>Hands-on experience with REST, SOAP, and GraphQL APIs.</li><li>Experience with Magento checkout, catalog, customer, quote, and order workflows.</li><li>Good understanding of Magento database structure and EAV model.</li><li>Experience with Git version control and Linux environments.</li><li>Strong debugging and problem-solving skills.</li></ul><p><br></p><p><b> Preferred Skills</b></p><ul><li>Experience in telecom/eCommerce projects.</li><li>Knowledge of Elasticsearch, Redis, Varnish, RabbitMQ, and CI/CD pipelines.</li><li>Experience integrating Payment Gateways, CRM, Billing, or ESB systems.</li><li>Understanding of Magento security best practices.</li><li>Experience with Hyvä, PWA, or headless Magento</li></ul><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Salesforce Developer</b></p><p> <b><u>Job Summary</u></b></p><p>We are looking for a skilled Salesforce Developer to build, customize, and support Salesforce solutions across our sales and service organizations. Candidates with additional experience supporting or configuring Siebel CRM are strongly encouraged to apply, as this role may occasionally provide backup support on our legacy Siebel platform.</p><p><b> </b></p><p><b>Key Responsibilities</b></p><ul><li>Design, develop, and deploy custom Salesforce solutions using Apex, Visualforce, Lightning Components (Aura/LWC), and Flow.</li><li>Configure Salesforce objects, workflows, Approval Process, validation rules, page layouts, and process automation to meet business needs.</li><li>Build and maintain integrations between Salesforce and other enterprise systems via REST/SOAP APIs.</li><li>Migrate code from lower environment to higher environment using Change Set, Visual Studio etc.</li><li>Provide occasional support and light configuration for Siebel CRM where required.</li><li>Participate in requirements gathering sessions and translate business needs into scalable technical designs.</li><li>Perform unit testing, support UAT, and manage deployments through sandboxes to production.</li><li>Monitor system performance, troubleshoot defects, and implement fixes within SLA.</li><li>Maintain technical documentation and adhere to Salesforce development best practices and governance.</li></ul><p><b> </b></p><p><b>Minimum Requirements</b></p><ul><li>Proficiency in Java is required (minimum criteria for this role).</li><li>Hands-on experience with Salesforce development (Apex, Visualforce, Lightning Web Components).</li><li>Strong understanding of Salesforce declarative tools (Flow, Approval Process, Process Builder, Validation Rules).</li></ul><p><b> </b></p><p><b>Preferred / Additional Skills</b></p><ul><li>Prior experience configuring or supporting Siebel CRM (Siebel Tools, eScript, workflows).</li><li>Salesforce certifications (Platform Developer I/II, Application Architect) are a plus.</li><li>Experience with Salesforce integration tools (MuleSoft, REST/SOAP APIs, middleware platforms).</li><li>Familiarity with Agile/Scrum delivery methodology.</li></ul><p><b> </b></p><p><b>Experience & Education</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>3+ years of hands-on Salesforce development experience.</li><li>Experience supporting both Salesforce and Siebel platforms is highly desirable</li></ul><p> </p><p><b>Siebel Developer</b></p><p> 5</p><p> Siebel Developer</p><p> <b>Job Summary</b></p><p>We are seeking an experienced Siebel Developer to design, build, and maintain configurations and customizations within our Siebel CRM platform. The successful candidate will work closely with business analysts and the wider IT team to deliver reliable, scalable CRM solutions that support sales, service, and marketing operations.</p><p><b>Key Responsibilities</b></p><p>• Design, develop, configure, and customize Siebel CRM applications (Siebel Tools: Business Components, Applets, Workflows, Business Services).</p><p>• Develop and maintain Siebel eScript and Java-based business services and integrations.</p><p>• Analyze business requirements and translate them into technical designs and Siebel configurations.</p><p>• Perform Siebel EIM/EAI integrations with external and internal systems.</p><p>• Troubleshoot, debug, and resolve production issues within agreed SLAs.</p><p>• Participate in code reviews, unit testing, and deployment activities across Siebel environments (Dev, Test, Production).</p><p>• Prepare and maintain technical documentation for configurations, workflows, and integrations.</p><p>• Collaborate with QA teams to support system, integration, and regression testing.</p><p><b>Minimum Requirements</b></p><p>• <b>Proficiency in Java is required (minimum criteria for this role).</b></p><p>• <b>Hands-on experience with Siebel Tools, Siebel Object Manager, and Siebel scripting (eScript/VB).</b></p><p>• <b>Solid understanding of Siebel data model, workflows, business rules, and configuration best practices.</b></p><p><b>Preferred / Additional Skills</b></p><p>• Experience with Siebel Open UI development and customization.</p><p>• Familiarity with Siebel EAI, Web Services (SOAP/REST), and integration frameworks.</p><p>• Working knowledge of SQL and relational databases (Oracle preferred).</p><p>• Exposure to Agile/Scrum delivery methodology.</p><p><b>Experience & Education</b></p><p>• Bachelor's degree in Computer Science, Information Technology, or a related field.</p><p>• 3+ years of hands-on experience developing and configuring Siebel CRM applications.</p><p>• Prior experience in a similar enterprise IT or CRM development role is an advantage.</p><p> </p></div>
<p><strong>Job Description</strong></p><ul><li> Director of Finance is responsible for leading the financial strategy, governance, and performance of company and its subsidiaries across the GCC and MENA regions.</li><li> Ensures financial sustainability, statutory compliance, effective budgeting, and risk management.</li><li> Provides strategic financial leadership and direction, oversees multi-entity reporting, and supports decision-making at the group level.</li><li> Develop and implement the group financial strategy in alignment with business objectives</li><li> Oversee the preparation, consolidation, and accuracy of monthly, quarterly, and annual financial statements</li><li> Lead budgeting, forecasting, and long-term financial planning processes across the group</li><li> Ensure full compliance with IFRS, GAAP, VAT, Zakat, and other regulatory requirements across jurisdictions</li><li> Approve and oversee financial due diligence, feasibility studies, and investment evaluations</li><li> Monitor financial health indicators including liquidity, capital structure, and profitability across all subsidiaries</li><li> Supervise cash flow management, working capital optimization, and treasury operations</li><li> Direct ERP financial system design, implementation, integration, and continuous improvement</li><li> Manage internal and external audits, ensuring timely responses to audit findings and risk mitigation</li><li> Lead and develop finance leadership across group entities to ensure standardization and best practices</li><li> Liaise with government entities, regulatory bodies, banks, tax authorities, and investment partners</li><li> Present financial reports and performance insights to the board, CEO, and executive committee</li></ul><p><strong>Skills</strong></p><ul><li> Bachelor s or Master's degree in Finance & Accounting.</li><li> CPA, CMA, CA, ACCA or equivalent certification required.</li><li> Minimum 15 years of financial leadership experience, preferably in multi-country environments</li><li> Deep knowledge of regional financial regulations (Kuwait, GCC, Egypt, Lebanon)</li><li> Expert in IFRS, GAAP, corporate taxation, Zakat, VAT</li><li> Familiarity with real estate, hospitality, and development sector dynamics.</li><li> Proven success in managing finance functions in holding or group structures.</li><li> Strong financial modeling and analysis</li><li> Advanced ERP and financial systems proficiency (Oracle, SAP, etc.)</li><li> Strategic planning and stakeholder management</li><li> Excellent communication and presentation skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Preferred candidate</strong></p><p><strong>Years of experience</strong></p><p>15+ years</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul><li>Director of Finance is responsible for leading the financial strategy, governance, and performance of company and its subsidiaries across the GCC and MENA regions. </li><li>Ensures financial sustainability, statutory compliance, effective budgeting, and risk management. </li><li>Provides strategic financial leadership and direction, oversees multi-entity reporting, and supports decision-making at the group level.</li><li>Develop and implement the group financial strategy in alignment with business objectives</li><li>Oversee the preparation, consolidation, and accuracy of monthly, quarterly, and annual financial statements</li><li>Lead budgeting, forecasting, and long-term financial planning processes across the group</li><li>Ensure full compliance with IFRS, GAAP, VAT, Zakat, and other regulatory requirements across jurisdictions</li><li>Approve and oversee financial due diligence, feasibility studies, and investment evaluations</li><li>Monitor financial health indicators including liquidity, capital structure, and profitability across all subsidiaries</li><li>Supervise cash flow management, working capital optimization, and treasury operations</li><li>Direct ERP financial system design, implementation, integration, and continuous improvement</li><li>Manage internal and external audits, ensuring timely responses to audit findings and risk mitigation</li><li>Lead and develop finance leadership across group entities to ensure standardization and best practices</li><li>Liaise with government entities, regulatory bodies, banks, tax authorities, and investment partners</li><li>Present financial reports and performance insights to the board, CEO, and executive committee</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor’s or Master's degree in Finance & Accounting.</li><li>CPA, CMA, CA, ACCA or equivalent certification required.</li><li>Minimum 15 years of financial leadership experience, preferably in multi-country environments</li><li>Deep knowledge of regional financial regulations (Kuwait, GCC, Egypt, Lebanon)</li><li>Expert in IFRS, GAAP, corporate taxation, Zakat, VAT</li><li>Familiarity with real estate, hospitality, and development sector dynamics.</li><li>Proven success in managing finance functions in holding or group structures. </li><li>Strong financial modeling and analysis</li><li>Advanced ERP and financial systems proficiency (Oracle, SAP, etc.)</li><li>Strategic planning and stakeholder management</li><li>Excellent communication and presentation skills.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Career Services Coordinator</span></span></p><br>
<p><span><span>Reports To: </span>Director - Student Career Services & Internship Programs</span></p><br> <p><span>About the American International University</span><br></p><br> <p><span><span>American International University (AIU)</span> is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering and Computing, Architecture and Design, Business, Arts and Sciences, and Education. The programs are delivered in English and follow the American model of higher education.</span></p><br>
<p><span>AIU serves a community of more than 4,000 students and is implementing the RISE Strategy 2026–2030, a five-year institutional transformation strategy focused on research development, international accreditation, student success, employability, and community engagement.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span></p><br> <p><span><span>Position Overview</span></span></p><br>
<p><span>The Career Services Coordinator is a core professional staff member of the Career Services Center qualified in career counseling, career development facilitation, or higher education administration. This role is responsible for delivering comprehensive student-centered career support, managing departmental initiatives, and ensuring the seamless execution of operational workflows across career readiness, internship operations, digital platforms, and employer relations.</span></p><br> <p><span>Working collaboratively under the direction of the Department Director, the Coordinator maintains a full scope of operational, advising, and project-based responsibilities. The position supports the implementation of the university’s RISE Strategy, helping build essential career readiness skills, expanding corporate outreach, supporting institutional collaborations, and facilitating student success from admission through graduation.</span></p><br> <p><span><span>Detailed Responsibilities</span></span></p><br>
<p><span>Student Advising & Career Development (RISE Strategy Alignment)</span></p><br>
<ul>
<li><span>1-on-1 Career Coaching: Provide individual career counseling, resume/CV reviews, cover letter assistance, and mock interview practice sessions to build student employability skills.</span></li>
<li><span>Group Workshops & Facilitation: Design, schedule, and deliver interactive group workshops on career preparation, job search strategies, professional networking, and job search tools.</span></li>
<li><span>Career Readiness & Orientation: Deliver career guidance sessions during new student orientations, class visits, and departmental seminars to embed career readiness early in the student journey.</span></li>
</ul>
<p><span>Internship Program Management & Academic Oversight</span></p><br>
<ul>
<li>Portal & Placement Management: Maintain the AIU External Internship Portal and digital placement databases, ensuring accurate records of student progress, site hosts, and completion metrics.</li>
<li>Academic & Faculty Coordination: Collaborate directly with Deans, Department Chairs, and faculty coordinators to align internship activities with academic program requirements and practical training standards.</li>
<li>Student & Employer Liaison: Monitor student placement progress during internship cycles, conduct check-in contacts, liaise with site supervisors, and maintain compliance with external regulatory requirements where applicable.</li>
<li>Opportunity Development: Proactively identify, vet, and source new external internship opportunities across local and regional market sectors.</li>
</ul>
<p><span>Program Administration, On-Campus Employment (OSEP) & Special Projects</span></p><br>
<ul>
<li>OSEP Execution: Manage the operational cycle of the On-Campus Student Employment Program (OSEP) across participating academic and administrative departments, including job postings, application routing, timesheets, placement tracking, and supervisor support.</li>
<li>Departmental Projects: Support the execution of strategic departmental initiatives, targeted entrepreneurship development activities, and international benchmarking projects.</li>
<li>Student Engagement: Organize end-of-semester wrap-up events, recognition programs, and student spotlight features to drive engagement with center services.</li>
</ul>
<p><span>Event Operations & Employer Relations</span></p><br>
<ul>
<li>Annual Career Fair: Coordinate end-to-end planning and logistics for the annual AIU Career Fair, connecting students and alumni with public, private, and regional employers for career and internship opportunities.</li>
<li>Employer Outreach: Cultivate relationships with local corporate, public sector, and GCC organizations to expand post-graduation hiring and campus recruiting networks.</li>
<li>Logistics & Vendor Management: Coordinate event logistics, venue setups, room bookings, floor plans, catering, orders, and vendor communications according to university administrative procedures.</li>
</ul>
<p><span>Digital Platforms, AI Tools & Communications</span></p><br>
<ul>
<li>Platform Administration: Act as co-administrator for departmental software, digital tools, and career management portals (e.g., Big Interview, Career Services Portal, AI tools), managing student accounts, troubleshooting technical issues, and creating resources.</li>
<li>Marketing & Communications: Craft, request, design, and distribute monthly newsletters, event flyers, digital signage, and social media content to promote center resources and maximize student engagement.</li>
<li>Office & Communications Oversight: Manage general department inquiries, respond to student and employer emails/walk-ins, and issue official documentation (e.g., OSEP confirmation letters).</li>
</ul>
<p><span>Data Tracking, Reporting & Continuous Improvement</span></p><br>
<ul>
<li>Metrics & Analytics: Maintain accurate data tracking systems for student attendance, appointment usage, internship placements, and workshop participation rates.</li>
<li>Surveys & Feedback: Administer student satisfaction, employer feedback, and post-event surveys to evaluate service quality and identify areas for process enhancement.</li>
<li>Reporting: Prepare monthly and annual operational reports, platform usage summaries, and data-driven recommendations to support continuous departmental improvement.</li>
<li>Idea generation: Offer and execute changes for constant improvement of services and programs and analyze activities for enhancement.</li>
</ul>
<p><span>Required Skills and Qualifications</span></p><br>
<ul>
<li>Strong written and verbal communication skills in both English and Arabic are required.</li>
<li>Strong interpersonal skills with a demonstrated ability to guide diverse student populations.</li>
<li>Proven organizational skills to balance multiple complex projects simultaneously under tight deadlines.</li>
<li>Skill in developing relationships with faculty, university leaders, students, external corporate partners, and employers.</li>
<li>Proficiency in Microsoft Office Suite, career center platforms, databases, digital design/communication tools, and modern AI productivity tools.</li>
<li>Ability to work independently with minimal supervision while operating effectively as an active, flexible team player.</li>
</ul> <p><span>Education and Experience</span></p><br>
<ul>
<li>Bachelor’s Degree (required).</li>
<li>Professional experience in career advisory, higher education, student affairs, employer relations, recruitment, or event coordination is preferred.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</p><br> </div>
<p>THIS ROLE REQUIRES RELOCATION TO KUWAIT Operating across a complex, multi-country network, the organisation requires a senior leader capable of developing a resilient, efficient and transparent supply chain supporting a diverse range of programmes and operational requirements. The Supply Chain Director will provide strategic leadership across procurement, sourcing, logistics, warehousing, inventory management, supplier governance and international distribution. Working closely with senior leadership and regional teams, the successful candidate will establish consistent processes, strengthen controls and ensure resources reach their intended destinations efficiently and cost-effectively. Key responsibilities: Develop and implement the organisation s overall supply chain and procurement strategy. Lead international sourcing, supplier selection, tendering and contract negotiations. Oversee logistics, warehousing, inventory, transportation and cross-border distribution. Establish robust governance, compliance and supplier-performance frameworks. Improve forecasting, procurement planning and visibility across multiple locations. Identify opportunities to consolidate expenditure and improve commercial value. Develop contingency plans capable of supporting urgent and unpredictable operational requirements. Introduce meaningful KPIs, reporting systems and service-level standards. Lead, develop and align supply chain teams operating across different countries. Partner with finance, operations and senior leadership to support organisational objectives. Candidate requirements: Significant senior leadership experience across supply chain, procurement and logistics. Experience managing complex, international or multi-site supply chain operations. Strong knowledge of strategic sourcing, contracts, inventory management and international logistics. Demonstrable success improving governance, efficiency, cost control and supplier performance. Experience working across emerging or operationally challenging markets would be advantageous. Strong stakeholder-management and team-leadership capabilities. A relevant degree is required; professional supply chain or procurement qualifications would be beneficial. This is a high-impact leadership opportunity for an individual motivated by the opportunity to combine commercial supply chain expertise with a genuinely purposeful international mission. The position is based in Kuwait and will require international travel.</p><p><strong>Desired Candidate Profile</strong></p><p>Significant senior leadership experience across supply chain, procurement and logistics. Experience managing complex, international or multi-site supply chain operations. Strong knowledge of strategic sourcing, contracts, inventory management and international logistics. Demonstrable success improving governance, efficiency, cost control and supplier performance. Experience working across emerging or operationally challenging markets would be advantageous. Strong stakeholder-management and team-leadership capabilities. A relevant degree is required; professional supply chain or procurement qualifications would be beneficial.</p>
<p>We are seeking an experienced and detail-oriented Senior Human Resources Coordinator specialising in Compensation & Benefits to join our dynamic HR team. In this role, you will be responsible for managing and optimizing our compensation and benefits programs to attract, retain, and motivate top talent. Your expertise will guide the design, implementation, and administration of competitive and compliant reward structures that align with our organization s strategic goals. The ideal candidate will have a strong background in compensation analysis, benefits administration, and HR compliance, with the ability to provide insights that support strategic decision-making. You will work closely with HR leadership and cross-functional teams to ensure our offerings are equitable, market-competitive, and aligned with industry best practices.</p><p>Key Responsibilities</p><p>Compensation & Benefits</p><ul><li>Assist in creating the annual rewards strategy in line with the business strategy of the organisation</li><li>Monitor and review the rewards policy to ensure corporate objectives are being met</li><li>Co-manage the development and implementation of Compensation & benefits projects</li><li>Work with the HR Director on the annual salary review cycle</li><li>Process monthly payroll accurately, ensuring data quality and accuracy</li><li>Address all payroll related queries promptly and in a timely manner</li><li>Provide advice and ensure adherence to both school policy and local labour law while processing pay.</li></ul><p>Reporting</p><ul><li>Liaise with the Head Teachers and hiring managers to understand staffing requirements for the year and prepare the annual staffing budget to meet the needs of the school</li><li>Prepare periodic forecasts and budget in line with the organisational demand</li><li>Ensure all staff data on HRIS (MS Dynamics, SuccessFactors) is up to date, relevant and accurate</li></ul><p>Onboarding</p><p><strong>Desired Candidate Profile</strong></p><p>We are seeking an experienced and detail-oriented Senior Human Resources Coordinator specialising in Compensation & Benefits to join our dynamic HR team. In this role, you will be responsible for managing and optimizing our compensation and benefits programs to attract, retain, and motivate top talent. Your expertise will guide the design, implementation, and administration of competitive and compliant reward structures that align with our organization s strategic goals. The ideal candidate will have a strong background in compensation analysis, benefits administration, and HR compliance, with the ability to provide insights that support strategic decision-making. You will work closely with HR leadership and cross-functional teams to ensure our offerings are equitable, market-competitive, and aligned with industry best practices.</p>
<p>Under the supervision of the Emergency Services Director, is responsible for Fire Station daily operations to ensure personnel are well-trained and capable to perform their duties effectively and on short notice. Selects and guides firefighters to perform as expected when called upon and will continually assess their readiness and performance. Maintains daily awareness of fire inspections, fire services, inspection and testing of fire protection and alarm systems, firefighter training, and fire drills. Completes the requirements in the PWS and IAW DoD regulations. Submits all fire and rescue incident data using Fire Incident Reporting System (FIRS) software, which allows for automatic reporting, posting information on our website. This allows 24/7 Government oversight and assists in controlling and scheduling all fire safety inspections, as well as posting fire detection and alarm system operational status, fire discrepancy reports, and daily manning summaries.</p>
<p>Responsibilities</p>
<p>This position description is subject to change at any time as needed to meet the requirements of the program or company.</p>
<ul>
<li>Selects and guides firefighters to perform as expected when called upon and will continually assess their readiness and performance</li>
<li>Maintains daily awareness of fire inspections, fire services, inspection and testing of fire protection and alarm systems, firefighter training, and fire drills</li>
<li>Completes the requirements in the PWS and IAW DoD regulations</li>
<li>Submits all fire and rescue incident data using Fire Incident Reporting System (FIRS) software</li>
<li>Responsible for Fire Station daily operations to ensure personnel are well-trained and capable to perform their duties effectively and on short notice</li>
</ul>
<p>Supervisory Responsibilities:</p>
<p>Responsible for Fire Station daily operations to ensure personnel are well-trained and capable to perform their duties effectively and on short notice. Selects and guides firefighters to perform as expected when called upon and will continually assess their readiness and performance.</p>
<p><br></p><p><strong>Desired Candidate Profile</strong></p><ul>
<li>Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. Bachelor's degree in related field (i.e. Fire Management, etc.). Must provide a copy of diploma or college transcripts. Must be a U.S. Citizen</li>
<li>A valid driver s license and the ability to obtain a U.S. Government Motor Vehicle Operator s License and Kuwait Heavy Duty Driver s License.</li>
<li>Experience: Minimum of five (5) years of experience as a Fire Chief or a Deputy Fire Chief. Experience with the Army Emergency Management Program. (DA PAM 525-27).</li>
<li>Skills: In-depth knowledge of DoD Fire and Emergency Services Certification Program (DODI 6055.06-M) or industrial/municipal equivalent.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.</p><br><br><br><br><b>The Role</b>Reporting to the Director of Professional Services, the Principal Customer Enablement Specialist will be responsible for delivering full-time, on-site technical support and training activities for AspenTech Subsurface Science & Engineering (SSE)’s Formation Evaluation product suite (Aspen Geolog) to one of AspenTech’s largest and most strategic customers in the Middle East. <br>This role requires both deep technical expertise and interpersonal skills to guide users in effectively leveraging SSE technology, ensuring a comprehensive understanding of the software's functionalities and workflows. As a trusted advisor, you will work closely with the Customer to identify their unique challenges and deliver innovative solutions that drive long-term success and value. This is an exciting opportunity to make a direct, meaningful impact on the success of both our Customer and AspenTech’s continued growth in the region.<br><br><b>Your Impact</b><ul><li>Provide loyalty-inspiring on-site customer services that drive user engagement and sustain product usage. </li><li>Troubleshoot & resolve complex technical and/or engineering-related problems reported by Customer using AspenTech’s proprietary software (Aspen Geolog).</li><li>Responsible for the escalation of customer issues and driving the resolution cross-functionally within AspenTech. </li><li>Collaborate with R&D and Product Management to drive continuous product enhancements.</li><li>Collaborate with other AspenTech functions to maintain and develop business opportunities. </li><li>Adhere to contractual obligations and communicate potential gaps to Management.</li><li>Provide activity reports to Customer and Management as needed.</li><li>Provide timely reporting KPIs for operations, financial, and corporate requirements.</li><li>Develop strong relationships with Customer, building an understanding of their business needs and challenges.</li></ul><br><br>What You'll Need<ul><li>Bachelor's or Master’s degree in Geoscience-related disciplines such as Geology, Petrophysics, or Petroleum Engineering.</li></ul><ul><li>Minimum of 10+ years of relevant experience in formation evaluation or petrophysics.</li><li>Minimum of 5+ years of experience with Aspen Geolog software.</li><li>Previous experience working on-site with customers is a plus.</li><li>Ability to present complex information in a clear and concise manner utilizing strong written and verbal communication skills. </li><li>Ability to identify opportunities that create value for customers with a strong customer first mindset. </li><li>Ability to proactively take the leads in resolving complex technical issues and/or difficult organisational problems with an innovative approach.</li><li>Ability to manage multiple responsibilities and competing priorities.</li></ul><br> </div>
Receive email alerts for Tourism manager Jobs jobs
You can cancel your email alert at anytime