Telesales Jobs in Kuwait
625 Jobs Found
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<p>Job Description <br></p><br><p>We are hiring experienced <strong>Floor Manager</strong> for a reputed restaurant group in Kuwait</p><br><br><br>Key Responsibilities<ul><li><p>Oversee daily restaurant floor operations and ensure smooth service flow</p><br><br></li><li><p>Supervise waiters, captains, hosts, and front-of-house staff</p><br><br></li><li><p>Ensure high standards of guest service and customer satisfaction</p><br><br></li><li><p>Handle guest complaints and resolve issues professionally</p><br><br></li><li><p>Monitor staff grooming, discipline, attendance, and performance</p><br><br></li><li><p>Coordinate with kitchen and bar teams for efficient service</p><br><br></li><li><p>Ensure restaurant cleanliness, ambiance, and presentation standards</p><br><br></li><li><p>Manage table reservations, seating arrangements, and guest handling</p><br><br></li><li><p>Assist in staff training and team motivation</p><br><br></li><li><p>Ensure compliance with hygiene, safety, and company SOPs</p><br><br></li><li><p>Support restaurant management in achieving sales and service targets</p><br><br></li><li><p>Prepare shift reports and operational updates when required</p><br><br></li></ul><br><p> <strong>Benefits:</strong></p><br><br><p>✔ 500 KD Based on Experience</p><br><br><p>✔ Accommodation & Transportation Provided</p><br><br><br><p><strong>Job Location : Kuwait</strong></p><br><br><br><br>Requirements <br><ul><li><p>Diploma/Degree in Hotel Management or Hospitality preferred</p><br><br></li><li><p>Minimum 4-6 years of experience in restaurant or hospitality operations</p><br><br></li><li><p>At least 2 years of experience in a supervisory/front-of-house management role</p><br><br></li><li><p>Strong leadership and customer service skills</p><br><br></li><li><p>Good communication and team management abilities</p><br><br></li><li><p>Experience in fine dining or high-volume restaurant operations preferred</p><br><br></li><li><p>Ability to work under pressure and handle busy service periods</p><br><br></li><li><p>Gulf experience preferred</p><br><br></li></ul><br><br> </div>
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<ul><li>Assisting customers in ordering flowers via phone or in-person</li><li>Offering customers suggestions on color schemes, flower arrangements, and design</li><li>Delivering flowers on time or arranging for alternatives</li><li>Cleaning, cutting, and watering flowers and foliage to maintain longevity</li><li>Making traditional birthday flowers, wedding decorations and wreaths to be presented in funeral homes</li><li>Maintaining an inventory of flowers, plants, and gifts</li><li>Purchasing freshest flowers and other decorative supplies from wholesalers and local vendors</li><li>Maintaining the proper condition of decorative tools like wires, shapers, pins, and foam</li><li>Fulfilling last-minute gift requests for wedding proposals or sending sympathy flowers for a grieving family</li><li>Ensuring proper packing of bouquets and other items</li><li>Maintaining an accurate financial record of customer orders</li><li>Regularly changing window displays and in-store collections</li><li>Providing sound expertise to customers about flower handling and maintenance</li><li>Supervising the decoration of event venues and vehicles</li><li>Maintaining cleanliness of the display station</li><li>Hiring and training other staff members</li><li>Arranging and placing orders for seasonal flowers online</li><li>Maintaining a daily record of sales</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Knowledge of both fresh flowers and artificial flowers design techniques</li><li>Excellent customer service skills and an artistic ability</li><li>Basic know-how of flower arrangement</li><li>An eye for detail and an innovative approach</li><li>Good interpersonal skills</li><li>Knowledge of basic computer skills</li><li>Having a friendly personality</li></ul></div>
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<p><b>Date Posted:</b></p><br>2026-07-09<p><b>Country: </b></p><br>Kuwait<p><b>Location: </b></p><br>KWT01: Al Tijaria Tower, 10th Floor, Al Soor Street, MirqabJob Purpose<p>The role holder supports Service Operations by coordinating field support activities, maintaining operational records, preparing reports and dashboards, supporting process governance, and ensuring timely follow-up of operational activities. The role works closely with field teams, supervisors, customers, and internal stakeholders to improve operational efficiency and service performance.</p><br>Key ResponsibilitiesCore Responsibilities<ul><li>Support field operations through coordination, follow-up, and process administration.</li><li>Maintain operational trackers, records, and documentation.</li><li>Prepare and distribute operational reports, KPI reports, dashboards, and management updates.</li><li>Support customer communication requirements, appointments, and reporting activities.</li><li>Monitor pending actions, operational KPIs, and business processes to support timely completion.</li><li>Support timesheet validation, compliance monitoring, and reporting activities.</li><li>Coordinate with supervisors, finance, sales, and field teams to support operational requirements.</li><li>Maintain data accuracy and support system updates.</li><li>Participate in process improvement, reporting enhancement, and automation initiatives.</li><li>Support regional projects related to service operations, reporting, governance, and continuous improvement.</li></ul>Self-Management<ul><li>Work with the reporting manager to establish and achieve performance objectives.</li><li>Identify development needs and participate in relevant training opportunities.</li><li>Maintain a high level of professionalism, accountability, and customer focus.</li><li>Keep abreast of business processes, technologies, and best practices.</li></ul>Minimum Qualifications, Experience and SkillsMinimum Qualification<ul><li>Diploma or Bachelor's Degree in Business Administration, Engineering, Information Systems, or related field.</li></ul>Years of Experience<ul><li>Minimum 3–5 years of experience in operations support, service coordination, reporting, administration, or related functions.</li></ul>Skills & Experience<ul><li>Experience supporting service or field operations and coordinating with multiple stakeholders.</li><li>Experience in reporting, KPI tracking, dashboard preparation, and process coordination.</li><li>Strong Microsoft Excel skills; Power BI knowledge is preferred.</li><li>Strong analytical, communication, and stakeholder management skills.</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment.</li><li>Experience with operational systems, digital tools, and reporting platforms is an advantage.</li></ul>Language Skills<ul><li>Fluent written and spoken English.</li><li>Arabic is an advantage..</li></ul><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
<ul><li><p>Supervise daily accounting transactions, including purchases, sales, payables, receivables, and inventory-related entries.</p></li><li><p>Review customer and supplier accounts, outstanding balances, and payment due dates.</p></li><li><p>Manage and review daily and monthly bank reconciliations, petty cash, and cash balances.</p></li><li><p>Review invoices, receipts, payment vouchers, and journal entries to ensure accuracy and proper documentation.</p></li><li><p>Review monthly payroll with HR, including salaries, deductions, allowances, and related accounting entries.</p></li><li><p>Review VAT, tax, and pension reports and ensure timely and accurate submissions.</p></li><li><p>Prepare and review financial and management reports as required.</p></li><li><p>Participate in annual budgeting and periodic forecasting in coordination with the HOD and HQ Finance team.</p></li><li><p>Support inventory cycle counts and fixed asset reconciliation.</p></li><li><p>Take ownership of the annual audit and coordinate with external auditors and tax advisors.</p></li><li><p>Ensure accurate use and maintenance of accounting records within the ERP system; experience with <strong>Microsoft Dynamics 365</strong> is an advantage.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Accounting, Finance, or a related field.</p></li><li><p>Experience with <strong>Microsoft Dynamics 365</strong> is an advantage.</p></li><li><p>MBA, ICAN, or other relevant professional qualification is an advantage.</p></li><li><p><strong>5–7 years of relevant accounting experience</strong>, preferably in a similar industry.</p></li></ul>
<p>We are hiring experienced Asst Floor Manager for a reputed restaurant group in Kuwait . Key Responsibilities Assist the Floor Manager in overseeing daily restaurant floor operations Supervise front-of-house staff including waiters, hosts, and service crew Ensure excellent customer service and guest satisfaction at all times Monitor staff performance, grooming, attendance, and discipline Handle guest complaints and resolve issues professionally Coordinate with kitchen and bar teams for smooth service flow Ensure proper table setup, cleanliness, and hygiene standards Support staff training, scheduling, and shift coordination Assist in achieving restaurant sales and operational targets Monitor inventory of service items and report shortages Ensure compliance with company policies, SOPs, and food safety standards Prepare shift reports and support management with daily operations Benefits: Attractive Salary Accommodation & Transportation Provided Job Location : Kuwait</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Hospitality Management or related field preferred</p><p>3 5 years of experience in restaurant or hospitality operations</p><p>Previous supervisory experience in restaurants or caf s preferred</p><p>Strong leadership and team management skills</p><p>Excellent communication and customer service abilities</p><p>Ability to work under pressure in a fast-paced environment</p><p>Good problem-solving and conflict-resolution skills</p><p>Familiarity with POS systems and restaurant operations</p>
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<span>Long Description <br><br>Job Summary <br></span><p>Reporting to the Section Head, the Installer makes sure that all furniture items are quickly and neatly displayed in the showroom. </p><br>
<br><br>Job Responsibilities <br><p>• Handling the assembly of furniture items within the showroom, making sure that quality checks are performed.<br>
• Liaising with the VM team, Merchandisers and Storekeepers to get received items displayed as soon as possible.<br>
• Responsible for disassembling, safely packing and quality checking sold pieces from the showroom. Liaising with the Sales Managers, VM and Merchandising team to ensure quick removal and replacement of items.<br>
• Assisting Storekeepers and Labourers with ‘back-of-house’ tasks as necessary when installation work is not possible.<br>
• Ensuring the safe handling and movement of product so as to minimise damages and keep shrinkage costs to a minimum.<br>
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<br><br>Candidate Requirements <br><p>• Experience in furniture assembly<br>
• Logical and methodical approach to problem solving.<br>
• Positive attitude with a ‘can do’ approach when working under pressure.<br>
• Results oriented.<br>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p>C-17 Lead Coordinator</p><br><br><br><p><b>Company:</b></p><br><br>Boeing Operations International Incorporated Kuwait<br><br><p>The Boeing Company is currently seeking a<b> C-17 Lead Coordinator</b> to support Boeing Global Services in <b>Al Mubarak Air Base Kuwait</b>. </p><br><br><p>This position is part of the on-site C-17 Globemaster III Integrated Sustainment Program maintenance team supporting the Kuwait Air Force (KAF) C-17 aircraft based at Al Mubarak Air Base Kuwait. Applicant will participate in organizational level maintenance activities (e.g. flight line tasks including aircraft servicing, inspections, fault diagnosis and component replacement, and structural repair) associated with day-to-day operations of C-17 Globemaster III aircraft to meet KAF mission requirements.</p><br><br><br><p>As Lead Coordinator you will oversee multiple final scheduled maintenance visit plans and manage a major plan. Leads maintenance debrief and records review. Defines project schedule, approves definition, manages resource requirements and parts availability with supply-chain. Tracks quality metrics and initiates corrective action</p><br><br><br><p><b>Position Responsibilities:</b></p><br><br><p><span>· </span>English is the primary language of the KAF community on the airbase in Kuwait. All technical data to perform the tasks and training are in English. Competency in reading, comprehension and speaking the English language is necessary.</p><br><br><ul><li><span> Serves as the Contractor Logistics Support (CLS) shift leader and is responsible for coordination of all aircraft organizational maintenance activities in a fast-paced, dynamic flight line environment and during recurring Home Station Checks.</span></li><li><span> Directs, trains, and mentors a group of multi-level mechanics/technicians in the execution of daily aircraft launch, recovery, pre/post-flight, maintenance activities, and servicing tasks.</span></li><li><span>Maintains a continuous communication link between touch labor, Field Operations management, Boeing support functions, and KAF flight crews.</span></li><li><span> Works with Logistics Data Management function to develop maintenance plans, including prioritizing, scheduling, and reporting of aircraft/maintenance status and accomplishment unscheduled maintenance activities.</span></li><li><span> Understands the critical relationship between the flying schedule and airworthiness requirements/availability of parts when allocating manpower resources.</span></li><li><span> Utilizes sound judgment and critical thinking to evaluate acceptable quality standards before authorizing exceptional release of the aircraft.</span></li><li><span> Liaisons with internal/external customers as the subject matter expert for KAF aircraft condition and operational capability.</span></li><li><span> Utilizes knowledge/experience to evaluate issues, perform root cause analysis, and develop corrective action plans that enhance the overall mission capable rate.</span></li><li><span> Participates with organizational leaders in the development and implementation of plans and objectives (e.g., long-range strategies, organizational goals, objectives and initiatives).</span></li><li><span>Manages, develops, and updates CLS processes/procedures.</span></li><li><span>Tracks quality metrics and reports on the health of the organization.</span></li><li><span>Works independently with very little direction and must be resilient to a fluid environment with changing customer requirements.</span></li></ul><br><p><b>Basic Qualifications (Required Skills/Experience):</b></p><br><br><p><span>· </span>10+ years of C17 Maintenance experience</p><br><br><p><span>· </span>This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship. An interim and/or final U.S. secret clearance Post Start is required. </p><br><br><br><p><b>Preferred Qualifications (Desired Skills/Experience):</b></p><br><br><ul><li><span>Experience managing C-17 flight line operational maintenance activities in an Air Force environment highly desired.</span></li><li><span>Experience supporting Globemaster III Integrated Sustainment Program (GISP) and Foreign Military Sales (FMS) in a multi-national environment preferred.</span></li><li><span>Knowledge of import/export regulations is required. Extensive knowledge of Air Force procedures, processes, technical orders, and maintenance information systems (e.g. G081) is a must.</span></li><li><span>Wide-ranging and specialized knowledge of the C-17 Globemaster III aircraft and subsystems, including its associated technical network, is required.</span></li></ul><br><p><b>Typical Education/ Experience:</b></p><br><br><p>Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 5 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate+2 years' related work, Bachelor, etc.).</p><br><br><br><p>Employment will be contingent on the candidate’s ability to satisfy all labor and immigration formalities of the country, which includes a clean criminal records check.</p><br><br><br><p>This position offers relocation based on candidate eligibility.</p><br><br><p>Employer is willing to sponsor applicants for employment visa status</p><br><br><p>This requisition is for an international, locally hired position in Kuwait. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll and will be commensurate with experience and qualifications and in accordance with applicable Kuwait law. Employment is subject to the candidate's ability to satisfy all Kuwait labor and immigration formalities.</p><br><br><br><br><p><b><b><b>Language Requirements:</b></b></b></p><br><br><br>Not Applicable<br><br><p><b>Education:</b></p><br><br>Not Applicable<br><br><p><b>Relocation:</b></p><br><br>This position offers relocation based on candidate eligibility.<br><br><p><b>Security Clearance:</b></p><br><br>This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.<br><br><p><b>Visa Sponsorship:</b></p><br><br>Employer willing to sponsor applicants for employment visa status.<br><br><p><b>Contingent Upon Award Program</b></p><br><br>This position is not contingent upon program award<br><br><p><b>Shift:</b></p><br><br>Not a Shift Worker (Kuwait)<br> </div>
We are looking for a proactive and creative Customer Relations & Content Coordinator to join our team full-time. This is a varied role suited to someone who enjoys communicating with customers, creating content, and taking responsibility for different projects within a growing business.<br>Responsibilities:Respond to customer inquiries, calls, and complaints Follow up with potential customers and help convert inquiries into sales Develop ideas for social media content and advertisements Coordinate with our graphic designer to turn ideas into finished content Assist with and coordinate photo and video shoots Monitor our website, social media, and customer experience and suggest improvements Identify potential collaborations and partnership opportunities Communicate and coordinate with external companies when required Handle other customer-facing and content-related projects as they arise<br>What we're looking for:Strong Arabic and English communication skills Creative and comfortable with social media Confident communicating with customers Organized and capable of handling several different responsibilities Proactive and willing to take initiative Comfortable attending shoots, meetings, and external appointments when required Valid driver's license Own transportation preferred Based in Kuwait Transferrable visa<br>We are looking for someone who wants to grow with the company and gradually take on more responsibility as the business expands. To apply, please submit your CV through Linked In along with a short introduction about yourself.
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<span>Nasoft is hiring for one of its clients, a leading company specializing in Accounting and ERP Services.<br> We are currently looking for a detail-oriented and client-focused Account Manager with a strong accounting background to manage and maintain long-term client relationships, ensure accurate account management, and facilitate smooth coordination between clients and internal teams.<br> The ideal candidate will have strong communication and interpersonal skills , along with a solid understanding of accounting principles, invoicing, payments, and account reconciliation .<br> The candidate should also be highly organized, detail-oriented, and capable of effectively managing multiple client accounts and priorities.<br> Key Responsibilities Manage and maintain strong, professional relationships with assigned clients.<br> Act as the main point of contact for clients regarding account-related matters.<br> Follow up with clients on invoices, payments, outstanding balances, and collections.<br> Prepare, review, and track invoices and account statements.<br> Monitor client accounts and ensure accurate and up-to-date financial records.<br> Perform account reconciliations and identify discrepancies when needed.<br> Coordinate with the Finance and Accounting teams to resolve payment and billing issues.<br> Follow up on overdue payments and maintain accurate records of collection activities.<br> Handle client inquiries related to invoices, payments, balances, and account statements.<br> Prepare regular account reports and provide updates on account status.<br> Ensure all client transactions and account information are properly documented.<br> Support the preparation of financial reports and account summaries when required.<br> Identify potential account issues and escalate them to the relevant team when necessary.<br> Coordinate with Sales, Finance, Operations, and other internal teams to ensure a smooth client experience.<br> Maintain confidentiality and accuracy when handling client and financial information.<br> Working days : 5 days / week Working hours : 8h Social Insurance Provided Medical Insurance provided Working Model : Onsite Working Location : Kuwait Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.<br> 2–3 years of relevant experience in Account Management, Accounting, Finance, or a similar role.<br> Solid understanding of basic accounting principles.<br> Good knowledge of invoicing, accounts receivable, collections, and account reconciliation.<br> Strong communication and client relationship management skills.<br> Excellent follow-up and organizational skills.<br> Strong attention to detail and accuracy.<br> Good analytical and problem-solving skills.<br> Proficiency in Microsoft Excel and accounting/ERP systems.<br> Ability to manage multiple accounts and priorities effectively.<br> Good command of English, both written and spoken.<br> Previous experience in a client-facing role.<br> Experience working with international clients or handling accounts in different currencies.<br> Experience with CRM, ERP, or accounting software.<br> Strong negotiation and follow-up skills, particularly in payment collection.<br></span> </div>
We are looking for a proactive and creative Customer Relations & Content Coordinator to join our team full-time. This is a varied role suited to someone who enjoys communicating with customers, creating content, and taking responsibility for different projects within a growing business.<br>Responsibilities:Respond to customer inquiries, calls, and complaints Follow up with potential customers and help convert inquiries into sales Develop ideas for social media content and advertisements Coordinate with our graphic designer to turn ideas into finished content Assist with and coordinate photo and video shoots Monitor our website, social media, and customer experience and suggest improvements Identify potential collaborations and partnership opportunities Communicate and coordinate with external companies when required Handle other customer-facing and content-related projects as they arise<br>What we're looking for:Strong Arabic and English communication skills Creative and comfortable with social media Confident communicating with customers Organized and capable of handling several different responsibilities Proactive and willing to take initiative Comfortable attending shoots, meetings, and external appointments when required Valid driver's license Own transportation preferred Based in Kuwait Transferrable visa<br>We are looking for someone who wants to grow with the company and gradually take on more responsibility as the business expands. To apply, please submit your CV through Linked In along with a short introduction about yourself.
Supervise and coordinate all banquet service activities during events, ensuring seamless execution from set-up to breakdown. Act as the primary on-floor contact for clients during events, anticipating needs and resolving concerns discreetly and professionally. Ensure service delivery reflects IHG Luxury standards of elegance, precision, and personalization. Lead, train, and motivate banquet associates to deliver consistent, high-quality service. Conduct pre-event briefings and post-event reviews with service teams. Allocate staffing efficiently according to event requirements and business levels. Ensure function rooms are set according to Banquet Event Orders (BEOs), including table layouts, décor, AV, and special requests. Coordinate closely with Culinary, Stewarding, Sales, and AV teams to ensure smooth operations. Monitor service timing, food quality, presentation, and beverage service throughout events. Enforce hygiene, health, safety, and sanitation standards at all times. Ensure compliance with IHG policies, luxury brand standards, and local regulations. Handle guest feedback professionally and escalate when necessary. Assist with inventory control, equipment handling, and damage prevention. Support Banquet Manager with reports, staffing schedules, and performance feedback<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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<p>Job Description <br></p><br><p>We are hiring experienced <strong>Asst</strong> <strong>Floor Manager</strong> for a reputed restaurant group in <strong>Kuwait</strong>.</p><br><br><br>Key Responsibilities<p>. Assist the Floor Manager in overseeing daily restaurant floor operations</p><br><br><p>. Supervise front-of-house staff including waiters, hosts, and service crew</p><br><br><p>. Ensure excellent customer service and guest satisfaction at all times</p><br><br><p>. Monitor staff performance, grooming, attendance, and discipline</p><br><br><p>. Handle guest complaints and resolve issues professionally</p><br><br><p>. Coordinate with kitchen and bar teams for smooth service flow</p><br><br><p>. Ensure proper table setup, cleanliness, and hygiene standards</p><br><br><p>. Support staff training, scheduling, and shift coordination</p><br><br><p>. Assist in achieving restaurant sales and operational targets</p><br><br><p>. Monitor inventory of service items and report shortages</p><br><br><p>. Ensure compliance with company policies, SOPs, and food safety standards</p><br><br><p>. Prepare shift reports and support management with daily operations</p><br><br><br><br><p> <strong>Benefits:</strong></p><br><br><p>✔ Attractive Salary</p><br><br><p>✔ Accommodation & Transportation Provided</p><br><br><br><p><strong>Job Location : Kuwait</strong></p><br><br><br><br>Requirements <br><p>. Diploma or Degree in Hospitality Management or related field preferred</p><br><br><p>. 3-5 years of experience in restaurant or hospitality operations</p><br><br><p>. Previous supervisory experience in restaurants or cafés preferred</p><br><br><p>. Strong leadership and team management skills</p><br><br><p>. Excellent communication and customer service abilities</p><br><br><p>. Ability to work under pressure in a fast-paced environment</p><br><br><p>. Good problem-solving and conflict-resolution skills</p><br><br><p>. Familiarity with POS systems and restaurant operations</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Job Description <br></p><br><p>We are hiring experienced <strong>Executive Sous Chef</strong> for a reputed restaurant group in Kuwait.</p><br><br><br>Key Responsibilities<ul><li><p>Ensure exceptional food quality, presentation, and guest satisfaction.</p><br><br></li><li><p>Support the Executive Chef in achieving departmental and business goals.</p><br><br></li><li><p>Develop menus while maintaining food cost control.</p><br><br></li><li><p>Prepare and manage operating budgets and monitor expenses.</p><br><br></li><li><p>Manage labor costs, productivity, and scheduling.</p><br><br></li><li><p>Recruit, train, coach, and develop kitchen staff.</p><br><br></li><li><p>Conduct employee orientation, performance reviews, and cross-training.</p><br><br></li><li><p>Manage inventory, purchasing, stock control, and waste reduction.</p><br><br></li><li><p>Ensure compliance with food safety, hygiene, and health regulations.</p><br><br></li><li><p>Maintain recipe databases and standard recipes.</p><br><br></li><li><p>Conduct culinary training on menu items and food knowledge.</p><br><br></li><li><p>Coordinate with multiple departments and stakeholders.</p><br><br></li><li><p>Update SOPs, monitor cross-functional projects, and coordinate POS updates.</p><br><br></li><li><p>Analyze menu performance and improve sales of underperforming dishes.</p><br><br></li><li><p>Monitor staffing requirements and manpower allocation.</p><br><br></li><li><p>Conduct recipe audits and shelf-life validation.</p><br><br></li><li><p>Support QA initiatives and continuous improvement.</p><br><br></li><li><p>Lead Area Chef meetings in the absence of the Executive Chef.</p><br><br></li><li><p>Participate in new product development and R&D projects.</p><br><br></li><li><p>Monitor culinary KPIs and analyze P&L reports.</p><br><br></li><li><p>Conduct employee performance reviews and improvement plans.</p><br><br></li><li><p>Coordinate maintenance with facilities teams.</p><br><br></li><li><p>Perform regular food tastings and branch visits to ensure consistency and operational excellence.</p><br><br><br></li></ul><br>Requirements <br><p>Minimum <strong>12-14 years</strong> of relevant culinary experience.</p><br><br><p>Minimum <strong>2 years</strong> in the same or equivalent leadership position</p><br><br><p>Bachelor's Degree in <strong>Catering Science</strong> or <strong>Culinary Arts</strong></p><br><br><br> </div>
<p><b>PRIMARY FUNCTION:</b> Represent the affiliate s medical/scientific voice of expertise for assigned product(s) and relevant therapeutic area(s). Provide medical / scientific expert advice / guidance to key customers for assigned product(s) and relevant therapeutic area(s), including scientific exchange and professional relationship development with External Experts (EEs). Provide medical / scientific input into Medical Affairs strategies for the affiliate medical department and commercial plans, as required, and medical / scientific support for medical department activities under the overall direction of the Affiliate Medical Director. Provide medical affairs support to cross-functional affiliate teams. Ensure that the medical affairs role is fully integrated to support the strategy and execution of affiliate business, while being functionally independent.</p><p>RESPONSIBILITIES: Being an active brand team member to support overall strategy and execution. Provide medical/scientific input into marketing strategy and key commercial initiatives, as required. Develop and maintain in-depth knowledge for assigned product(s) / relevant therapeutic area(s) through attendance / participation at key internal meetings/training sessions, relevant congresses, and seminars and by regular self-study of the national/area literature. Provide expert medical/scientific advice for assigned products and related therapeutic areas, including responding to requests for scientific/technical information; contribute to the development and medical and scientific accuracy of core dossiers generated by the medical department (i.e., pricing and reimbursement dossiers, HEOR dossiers, medical information packs, clinical expert reviews etc.). Establish and maintain professional and credible relationships with External Experts (EEs) and academic centers; this will involve participating in scientific congresses, coordinating advisory boards, round-table meetings, discussion forums etc. Deliver scientific presentations and medical education programs to healthcare professionals individually or in groups (meetings, clinical sessions, etc.), where appropriate. Screen relevant literature and other information from relevant scientific societies meetings and conferences and develop summaries of key messages for use within the company (e.g. key areas of scientific/company interest, new trends in diagnosis, monitoring and treatments in the therapeutic area, etc.) Deliver training to sales forces and other departments; develop and update relevant training materials. Clinical Research Activities: Design and implement clinical research projects within defined standards and budgets (e.g., Phase IV, post marketing clinical activities such as registry/database projects, epidemiological surveys, and PMOS studies). Provide the required oversight to manage review, approval and conduct of IIS studies. Support the affiliate Clinical Research Department in the management of clinical studies, as appropriate (e.g., review new clinical study protocols, identifying potential investigators/sites, conducting feasibility surveys). Review and preparation of promotional / non-promotional material. Ensure the medical/scientific content is correct, balanced fair and fully compliant with AbbVie s internal policies and guidelines and in accordance with local laws. Ensure compliance with all applicable national laws and regulations, guidelines, codes of conduct, AbbVie s policies and procedures and accepted standards of best practice. Provide input, as required, into the development of product or TA specific strategic medical affairs plans for the affiliate medical department and local commercial plans; collaborate and partner with local business partners to ensure that medical activities for assigned products / therapeutic areas are aligned with local business-related strategic plans. Ensure adherence to all applicable national laws and regulations, guidelines, codes of conduct, AbbVie standards, policies, and procedures. Operate as a scientific interface and resource to HCPs/Customer(s), Health Care Institutions, External Experts, and professional associations regarding assigned AbbVie Products or Products in Development. Provide specialist medical/scientific strategic input and operational support of core activities such as local clinical research, HCP/Customer interactions, generation and communication of clinical and scientific data, educational initiatives, and patient safety for assigned products / therapeutic areas.</p><p><strong>Desired Candidate Profile</strong></p><p>Advanced degree (e.g. PharmD., PharmB., MD, PhD) in a relevant scientific discipline is preferred but candidates with an undergraduate degree in a relevant discipline and demonstrated experience will be considered Solid knowledge of the pharmaceutical environment and the role of Medical Affairs to advance the medical and scientific objectives of a pharmaceutical company. Prior experience in Medical Affairs required. Prior experience in immunology TA is preferred. Demonstrated expertise in the scientific methods applied to clinical research and current legislative/regulatory controls applicable to this research. Ability to comprehensively learn about new subject areas and environments. Excellent written and spoken communication and presentation skills, with a demonstrated ability to develop and maintain strong collaborative relationships with thought leaders, physicians, and other healthcare decision makers. A good understanding of written and oral English is mandatory. Collaborative, team-oriented approach, able to develop and support relationships across an organization as well as with key external stakeholders and the healthcare community at large. Experience being an active contributor to cross-functional teams and/or working in matrix organizations will be an advantage. Works independently: limited guidance/oversight. Works broadly across functions to facilitate and support the affiliate s medical and clinical activities as necessary. Sound judgment, strong planning and organizational skills, and the ability to get things done. Demonstrated strong sense of urgency. High customer orientation and high digital savviness skills. Strong commitment to compliance with the relevant rules and procedures, and to scientific quality and integrity Ability to travel regularly (approximately 50%)</p>
<h2 class="h5">Job description</h2>
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<p>We are seeking an experienced <b>Procurement Executive – Automotive Spare Parts</b> to manage sourcing, purchasing, and supplier coordination activities for automotive spare parts. The ideal candidate should have strong knowledge of automotive components, supplier management, pricing negotiation, and procurement processes.</p><p>Key Responsibilities</p><ul><li>Source and procure automotive spare parts based on business requirements.</li><li>Identify reliable suppliers and maintain strong vendor relationships.</li><li>Negotiate pricing, payment terms, delivery schedules, and contracts with suppliers.</li><li>Prepare purchase orders and ensure timely procurement of required parts.</li><li>Monitor market prices, availability, and supplier performance.</li><li>Coordinate with warehouse, sales, and operations teams to ensure stock availability.</li><li>Maintain accurate procurement records and documentation.</li><li>Evaluate suppliers based on quality, cost, and delivery performance.</li><li>Handle local and international sourcing activities.</li><li>Ensure compliance with company procurement policies and procedures.</li></ul><p>Requirements</p><ul><li>Bachelor's Degree in Business Administration, Supply Chain Management, or related field.</li><li>Minimum <b>3–5 years of procurement experience in automotive spare parts</b>.</li><li>Strong knowledge of automotive parts, components, and suppliers.</li><li>Experience in sourcing from local and international markets.</li><li>Strong negotiation and communication skills.</li><li>Good knowledge of ERP systems and MS Office applications.</li><li>Ability to analyze quotations and make cost-effective purchasing decisions.</li><li>Good command of English; Arabic is an advantage.</li><li>Valid Kuwait driving license is preferred.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Automotive spare parts knowledge</p><p>Vendor and supplier management</p><p>Purchase order processing</p><p>Cost negotiation</p><p>Inventory coordination</p><p>Market research and sourcing</p><p>Strong follow-up and organizational skills</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Solution Engineering Manager Siemens Grid Software Location: Kuwait City, Kuwait About the role: This is a senior leadership role at the intersection of engineering excellence and regional energy transformation. As Solution Engineering Manager, you will be the driving force behind the technical delivery of Siemens Grid Software portfolio overseeing multidisciplinary teams and managing a portfolio of high-impact infrastructure projects that directly support national agendas, including Kuwait Vision and broader grid modernization programs. Key Responsibilities Lead end-to-end technical execution of Grid Software projects in Kuwait, ensuring delivery on time, within scope, budget, and quality standards Define project objectives, technical scope, resource allocation, and delivery strategies in collaboration with key stakeholders Drive engineering best practices through the reuse of standard components, templates, and proven delivery frameworks Ensure full compliance with Siemens architectural standards, technical governance, cybersecurity requirements, and EHS policies Represent Siemens in senior-level engagements with government entities, utilities, EPC contractors, and strategic partners Support pre-sales activities, strategic customer engagements, and long-term account retention initiatives Contribute to regional go-to-market strategy and business development planning in alignment with sales and regional management Build and maintain trusted relationships with customers, partners, vendors, and internal stakeholders at all levels Lead and coordinate internal engineering resources, project managers, lifecycle teams, and third-party vendors across geographically distributed teams Coach and develop Technical Project Leads, Engineers, and delivery teams fostering a high-performance, collaborative culture Monitor project performance through robust reporting, scheduling, and quality management mechanism Identify, manage, and resolve technical risks, bottlenecks, and escalation topics throughout the project lifecycle Oversee budget accountability and P&L contribution for the territory's engineering portfolio Lead operational improvement initiatives and support business transformation programs within the territory Manage scope, schedule, and cost changes using structured governance and changing control processes Collaborate with global component teams to ensure alignment with Siemens' architectural and delivery standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your Profile Bachelor s degree in electrical engineering, Electronic Engineering, Telecommunications, Computer Science, IT, or a related technical discipline 10 15 years of progressive experience in project execution and engineering leadership, with a focus on medium to large-scale infrastructure or Grid Software projects Proven track record leading multicultural, multidisciplinary engineering and project management teams in international environments Strong background in the Transmission and Distribution sector, with expertise in SCADA systems, IT/OT integration, digitalization, IoT, and cybersecurity Deep technical knowledge of Substation Automation and Telecommunication Systems, including familiarity with Siemens and competitor solutions Experience managing matrix organizations and navigating complex, multi-stakeholder project environments Experience working within Kuwait or broader markets is strongly preferred Established network and familiarity with Kuwait utilities, transmission operators, or government entities is a distinct advantage Understanding of regional regulatory, procurement, and project delivery frameworks in Kuwait and in the Gulf Exceptional communication, stakeholder management, negotiation, and executive presentation skills Demonstrated passion for developing people, coaching technical teams, and building high-performance cultures Strong commercial acumen with solid understanding of project controlling, scheduling, and corrective action frameworks Fluent in English (written and spoken) while Arabic language is highly advantageous</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p>) <b>General Representative – Passports and Employee Affairs</b></p><p><b>Salary:</b> 300 Kuwaiti Dinars | <b>Incentives:</b> Monthly bonuses based on performance</p><p><b>Responsibilities:</b></p><p>· Completing passport and employee affairs transactions and municipality</p><p>· Monitoring residency and licenses and renewing them</p><p><b>Required Experience:</b> At least one year of experience in completing government transactions, knowledge of the Ministry of Interior systems and the Public Authority for Manpower, and a driving license with a car.</p><p>2) <b>Number (2) Head Baristas</b></p><p><b>Salary:</b> 350 – 450 Kuwaiti Dinars based on experience | <b>Incentives:</b> Percentage on sales + bonuses</p><p><b>Responsibilities:</b></p><p>· Preparing specialty coffee with high quality</p><p>· Training the barista team</p><p><b>Required Experience:</b> At least two years of experience in specialty coffee, with proficiency in using espresso machines and knowledge of coffee types.</p><p>3) <b>Accountant</b></p><p><b>Salary:</b> 350 – 450 Kuwaiti Dinars</p><p><b>Responsibilities:</b></p><p>· Managing daily accounts</p><p>· Preparing financial reports</p><p><b>Required Experience:</b> At least two years of experience, with proficiency in using Excel and accounting systems.</p><p>4) <b>Warehouse Keeper</b></p><p><b>Salary:</b> 300 – 350 Kuwaiti Dinars</p><p><b>Responsibilities:</b></p><p>· Organizing the warehouse and inventory</p><p>· Monitoring the entry and exit of materials</p><p><b>Required Experience:</b> At least one year of experience, with high accuracy in data entry and warehouse organization. It is required that the applicant is not of Kuwaiti nationality.</p><p>5) <b>Graphic Designer + Photographer (Single Position)</b></p><p><b>Salary:</b> 400 – 500 Kuwaiti Dinars based on skill</p><p><b>Responsibilities:</b></p><p>· Designing social media posts for the café and flower shop</p><p>· Photographing products (drinks – flowers – decor)</p><p>· Filming short videos for social media</p><p>· Editing photos and videos</p><p><b>Required Experience:</b> Proficiency in using Photoshop and Illustrator, experience in commercial photography, and proficiency in editing software such as Premiere or CapCut, with the ability to produce attractive and consistent content aligned with the project's identity.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>)) <b>General Representative – Passports and Employee Affairs</b></p><p><b>Salary:</b> 300 Kuwaiti Dinars | <b>Incentives:</b> Monthly bonuses based on performance</p><p><b>Responsibilities:</b></p><p>· Completing passport and employee affairs transactions and municipality</p><p>· Monitoring residency and licenses and renewing them</p><p><b>Required Experience:</b> At least one year of experience in completing government transactions, knowledge of the Ministry of Interior systems and the Public Authority for Manpower, and a driving license with a car.</p><p>2) <b>Number (2) Head Baristas</b></p><p><b>Salary:</b> 350 – 450 Kuwaiti Dinars based on experience | <b>Incentives:</b> Percentage on sales + bonuses</p><p><b>Responsibilities:</b></p><p>· Preparing specialty coffee with high quality</p><p>· Training the barista team</p><p><b>Required Experience:</b> At least two years of experience in specialty coffee, with proficiency in using espresso machines and knowledge of coffee types.</p><p>3) <b>Accountant</b></p><p><b>Salary:</b> 350 – 450 Kuwaiti Dinars</p><p><b>Responsibilities:</b></p><p>· Managing daily accounts</p><p>· Preparing financial reports</p><p><b>Required Experience:</b> At least two years of experience, with proficiency in using Excel and accounting systems.</p><p>4) <b>Warehouse Keeper</b></p><p><b>Salary:</b> 300 – 350 Kuwaiti Dinars</p><p><b>Responsibilities:</b></p><p>· Organizing the warehouse and inventory</p><p>· Monitoring the entry and exit of materials</p><p><b>Required Experience:</b> At least one year of experience, with high accuracy in data entry and warehouse organization. It is required that the applicant is not of Kuwaiti nationality.</p><p>5) <b>Graphic Designer + Photographer (Single Position)</b></p><p><b>Salary:</b> 400 – 500 Kuwaiti Dinars based on skill</p><p><b>Responsibilities:</b></p><p>· Designing social media posts for the café and flower shop</p><p>· Photographing products (drinks – flowers – decor)</p><p>· Filming short videos for social media</p><p>· Editing photos and videos</p><p><b>Required Experience:</b> Proficiency in using Photoshop and Illustrator, experience in commercial photography, and proficiency in editing software such as Premiere or CapCut, with the ability to produce attractive and consistent content aligned with the project's identity.</p><p><br></p></div>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing quality assurance goals</h4>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</li>
</ul>
<h4>Managing quality tools</h4>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<h4>Managing the guest experience</h4>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p>Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.</p><p>Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</p><p>Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.</p><p>Managing and Conducting Human Resources Activities Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area.</p><p>OR</p><p>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area.</p><p></p></section>