Swift Jobs in Kuwait
337 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Develop and execute test plans and test cases for new releases, enhancements, and patches.</p></li><li><p>Perform functional, regression, and integration testing to validate the readiness prior to production deployment.</p></li><li><p>Track defects and ensure timely resolution in coordination with development and vendor teams.</p></li><li><p>Develop, document, and execute comprehensive test plans, test scenarios, and test cases for new releases, system enhancements, patches, and configuration changes.</p></li><li><p>Perform functional, regression, integration, system, user acceptance, and end-to-end testing to validate system readiness before production deployment.</p></li><li><p>Test core banking applications and related banking systems, including customer accounts, deposits, loans, payments, transfers, cards, treasury, trade finance, and digital banking channels.</p></li><li><p>Validate transaction processing, financial calculations, interest calculations, fees, commissions, limits, exchange rates, and accounting entries.</p></li><li><p>Verify integration between core banking systems and external or supporting platforms such as payment gateways, SWIFT, ATM/POS systems, card management systems, mobile banking, internet banking, CRM, AML, and regulatory reporting systems.</p></li><li><p>Ensure that banking transactions are processed accurately across different channels and that all corresponding general ledger entries are correctly generated.</p></li><li><p>Perform API, database, interface, and batch-processing validation to ensure data accuracy, completeness, and consistency across integrated systems.</p></li><li><p>Test daily, monthly, quarterly, and year-end banking processes, including End-of-Day and Beginning-of-Day operations.</p></li><li><p>Validate customer onboarding, Know Your Customer requirements, account opening, account maintenance, transaction authorization, and approval workflows.</p></li><li><p>Test role-based access controls, user permissions, segregation of duties, maker-checker controls, and transaction approval limits.</p></li><li><p>Verify compliance with internal banking policies, security requirements, audit controls, and applicable regulatory standards.</p></li><li><p>Identify, document, prioritize, and track software defects using the approved defect-management tools.</p></li><li><p>Coordinate with development teams, application support teams, business users, vendors, and project stakeholders to investigate and resolve defects.</p></li><li><p>Perform defect retesting and regression testing to confirm that fixes have been implemented successfully without affecting existing functionality.</p></li><li><p>Prepare test execution reports, defect summaries, test coverage reports, and release-readiness assessments for management review.</p></li><li><p>Participate in requirement reviews, solution-design discussions, change-request assessments, and release-planning activities.</p></li><li><p>Review business and functional requirements to identify gaps, inconsistencies, risks, and testability concerns at an early stage.</p></li><li><p>Support User Acceptance Testing by preparing test scenarios, assisting business users, monitoring execution, and documenting results.</p></li><li><p>Validate data migration, data conversion, reconciliation, and interface mapping during system upgrades and implementation projects.</p></li><li><p>Perform production smoke testing and post-deployment validation to confirm that critical banking services are operating correctly.</p></li><li><p>Support root-cause analysis for production incidents and recommend preventive testing measures.</p></li><li><p>Maintain testing documentation, traceability matrices, test evidence, defect records, and sign-off documentation for audit and compliance purposes.</p></li><li><p>Contribute to test automation initiatives for repetitive regression scenarios, critical banking transactions, and high-volume test cases.</p></li><li><p>Ensure all testing activities are completed according to approved project timelines, quality standards, change-management processes, and release-governance procedures.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Mandatory Requirement:</strong></p><ul><li><p>Hands-on experience testing banking applications is mandatory, with a strong understanding of banking systems, business processes, and software testing best practices.</p></li></ul><p><strong>Minimum years of experience</strong> – 3+ years</p><p></p></section>
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<span>Long Description <br><br>Job Summary <br></span><p>Senior Call Center Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction. Also, supporting the Team Leader in monitoring, coaching and training of the call center agents. </p><br>
<br><br>Job Responsibilities <br><p>• Support and provide superior service via phones, e-mails and chat as a receiver and caller.<br>
• Use questioning and listening skills that support effective telephone communication.<br>
• Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.<br>
• Understand the impact of attitude in handling calls professionally.<br>
• Effectively deal with job stress, angry callers, and upset customers.<br>
• Minimizing customers’ and Safat Home escalated complaints through providing professional service & support for individual and B2B customers.<br>
• Ensure proper escalation to any unresolved complaint, to avoid any delay in progressing and resolving customers reported complaints.<br>
• Use the most appropriate way to communicate with different behavior types on the telephone.<br>
• Escalate cases that require intervention by Team Leaders or Supervisor.<br>
• Apply the elements of building positive rapport with different types of customers over the phone.<br>
• Apply the proper telephone etiquette to satisfy various customer situations.<br>
• Apply appropriate actions to effectively control a telephone call.<br>
• Identify voice skills and how to enhance a good telephone presentation.<br>
• Display ownership to additional tasks as demanded by superiors and meet commitment to customers.<br>
• Display Time flexibility towards shifts as per work floor requirements.<br>
• Handling escalations cases and angry customers calls.<br>
• Responsible for leading the shift during team leader absence.<br>
• Responsible for new Call Center Agent training. <br>
• Handling the back office tasks (Departments communications, Suppliers communications) <br>
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<br><br>Candidate Requirements <br><p>• Must possess excellent communications skill, proven problem solving and analysis skills.<br>
• A good knowledge of Electronic devices and related technology.<br>
• Minimum one year of related experience in the field of (Call center, Customer care, Customer service, Telemarketing/Telesales).<br>
• Need a good understanding of Productivity software (Windows OS, Spreadsheets, MS-office).<br>
• Good command in English / Arabic Language.<br>
• “Preferable”. Technical literature and Technology oriented to talk at the right level with customers.<br>
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<p><b>POSITION SUMMARY </b></p><p><br></p><p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li>Inbound & Putaway: Receive GRNs against POs, check quantity/quality/expiry/temperature, label and put away using FIFO/FEFO and slotting rules.</li><li>Picking & Packing: Pick waves for store replenishment and customer orders using RF scanners; pack with correct dunnage and cold-chain handling.</li><li>Dispatch & Handover: Stage orders by route/store, load vehicles, hand over to last-mile teams with full documentation (STNs/DOs).</li><li>Inventory Control: Daily cycle counts, weekly reconciliations, investigate variances, manage near-expiry, damages, RTVs.</li><li>Quality & Compliance: Maintain hygiene, HACCP/ISO 22000 checklists, temperature logs, pest control records, PPE, and 5S standards.</li><li>Systems & Reporting: Operate WMS/RF devices, update statuses in real time; prepare simple shift reports (receipts, pick lines, shrink).</li><li>Cross-Functional: Coordinate with Demand planning, Ops, and Transport on delivery schedules, priorities, and exceptions.</li></ul><p><strong>KPIs</strong></p><br><ul><li>Receiving accuracy ≥99%; Pick accuracy ≥99.5%</li><li>On-time dispatch (OTD/OTIF) ≥98%</li><li>Inventory variance ≤0.2%, shrink % within target</li><li>Hygiene & temperature log 100% compliance</li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li>1–3 years in warehouse/DC (FMCG retail, e-commerce, or darkstore preferred).</li><li>Working knowledge of FIFO/FEFO, batch/expiry control, and cold-chain handling.</li><li>Comfortable with WMS/RF scanners; basic Excel/Google Sheets.</li><li>Detail-oriented, fast, and reliable under time pressure; English required..</li></ul><br><br> </div>
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<br>About the opportunity<br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><br><ul><li>Inbound & Putaway: Receive GRNs against POs, check quantity/quality/expiry/temperature, label and put away using FIFO/FEFO and slotting rules.</li><li>Picking & Packing: Pick waves for store replenishment and customer orders using RF scanners; pack with correct dunnage and cold-chain handling.</li><li>Dispatch & Handover: Stage orders by route/store, load vehicles, hand over to last-mile teams with full documentation (STNs/DOs).</li><li>Inventory Control: Daily cycle counts, weekly reconciliations, investigate variances, manage near-expiry, damages, RTVs.</li><li>Quality & Compliance: Maintain hygiene, HACCP/ISO 22000 checklists, temperature logs, pest control records, PPE, and 5S standards.</li><li>Systems & Reporting: Operate WMS/RF devices, update statuses in real time; prepare simple shift reports (receipts, pick lines, shrink).</li><li>Cross-Functional: Coordinate with Demand planning, Ops, and Transport on delivery schedules, priorities, and exceptions.</li></ul><p><strong>KPIs</strong></p><br><br><ul><li>Receiving accuracy ≥99%; Pick accuracy ≥99.5%</li><li>On-time dispatch (OTD/OTIF) ≥98%</li><li>Inventory variance ≤0.2%, shrink % within target</li><li>Hygiene & temperature log 100% compliance</li></ul><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><ul><li>1–3 years in warehouse/DC (FMCG retail, e-commerce, or darkstore preferred).</li><li>Working knowledge of FIFO/FEFO, batch/expiry control, and cold-chain handling.</li><li>Comfortable with WMS/RF scanners; basic Excel/Google Sheets.</li><li>Detail-oriented, fast, and reliable under time pressure; English required..</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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<span>Nasoft is hiring an Operation manager for E-commerce store in Kuwait city , We are looking for a highly organized and proactive Operations Manager to oversee daily operations, monitor employee performance, coordinate shifts and schedules, and ensure smooth and efficient delivery operations.<br> The ideal candidate will be responsible for managing operational activities, resolving day-to-day issues, monitoring drivers and order fulfillment, and identifying opportunities to improve processes and operational efficiency.<br> Key Responsibilities Monitor employees’ daily performance and ensure that all assigned tasks are completed accurately and on time.<br> Manage employees and organize shift schedules and working hours according to operational requirements.<br> Prepare, monitor, and maintain daily operational reports and performance updates.<br> Monitor drivers and ensure that delivery operations are running smoothly and efficiently.<br> Follow up on orders and promptly address any delivery issues, delays, or operational challenges.<br> Handle internal and operational problems and provide practical and timely solutions.<br> Coordinate effectively between employees and different departments to ensure smooth workflow and communication.<br> Monitor employee attendance, punctuality, and overall performance.<br> Identify recurring operational issues and recommend effective solutions to improve workflow and prevent future problems.<br> Escalate critical or unresolved operational issues to management and follow up until they are properly resolved.<br> Support the continuous improvement of daily operations and contribute to increasing overall operational efficiency.<br> Ensure that operational procedures and company policies are properly followed.<br> Maintain clear communication with team members and ensure that operational priorities are understood and executed.<br> Working Condition : Working days : 6 days / week Social insurance provided Medical insurance Provided Working Model : Onsite Working Location : Kuwait City Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field is preferred.<br> 2–4 years of experience in operations, team management, logistics, delivery operations, or a similar role in Shipment or E-commerce stores.<br> Previous experience managing and supervising employees or operational teams.<br> Strong organizational and time-management skills.<br> Excellent problem-solving and decision-making abilities.<br> Strong communication and interpersonal skills.<br> Ability to manage multiple tasks and priorities in a fast-paced working environment.<br> Good knowledge of Microsoft Office, especially Excel and reporting tools.<br> Ability to analyze operational data and prepare clear and accurate reports.<br> Strong follow-up skills and attention to detail.<br> Ability to handle operational pressure and resolve issues quickly and effectively.<br> Good leadership skills with the ability to motivate and manage team members.<br> Flexibility to work different shifts according to business and operational needs.<br> Previous experience in delivery, logistics, e-commerce, or last-mile operations is a strong advantage.<br></span> </div>
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<p><b>Do you enjoy working with cutting-edge energy equipment?</b></p><br><p><b>Do you love collaborating with teams to solve complex problems?</b></p><br><p><b>Join our innovating Field Services team</b></p><br><p>Our Oilfield Services Team is assembling and testing the latest products of oilfield equipment, which is beating heart of our work. We collaborate with our development teams in science, mechanical and electrical engineering, physics, geoscience, to develop innovative drilling tools.</p><br><p><b>Partner with the best</b></p><br><p>The responsibility is to supervise drilling of oil & gas wells across India in different drilling environments.</p><br><p><b>You will be responsible for:</b></p><br><ul><li>Developing and demonstrating proficiency in the skill profile required for the delivery of assigned Directional Systems services at the well site.</li><li>Completing successful advanced technical training and assigned well site development programs.</li><li>Conducting all business activities in accordance with Baker Hughes HSE policies ,Legal Compliance requirements and Baker Hughes Core Values.</li><li>Maintaining frequent intra-organizational and external customer contacts with a high degree of professionalism</li></ul><p><b>Fuel your passion</b></p><br><p><b>To be successful in this role you will:</b></p><br><ul><li>Have 3 years of experience in Directional Drilling</li><li>Be a Petroleum or Mechanical engineering graduate</li><li>Have an Industry experience and product-line training required.</li><li>Have a basic knowledge of MWD</li><li>Have a good mechanical aptitude.</li></ul><p><b>Work in a way that works for you</b></p><br><p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p><br><p>This role is a shift based working pattern. Please talk to us about the specific working patterns available when you apply.</p><br><p><b>Working with us</b></p><br><p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p><br><p><b>Working for you</b></p><br><p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p><br><ul><li>Contemporary work-life balance policies and wellbeing activities</li><li>Comprehensive private medical care options</li><li>Safety net of life insurance and disability programs</li><li>Tailored financial programs</li><li>Additional elected or voluntary benefits</li></ul>The Baker Hughes internal title for this role is: FIELD SPEC IV - LWD/DD </div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front office supervisor, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Supervise front office team:</strong> Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery.</li>
<li><strong>Lead day-to-day team operations:</strong> Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in-the-moment feedback.</li>
<li><strong>Lead guest issue resolution:</strong> Respond to guest inquiries and concerns directly while supporting team members in handling complex or escalated issues.</li>
<li><strong>Manage lobby flow:</strong> Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency.</li>
<li><strong>Manage special projects:</strong> Lead department initiatives or ad-hoc assignments.</li>
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<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>An exciting opportunity has arisen for a Guest Service Executive role to join the Front Office team at Jumeirah Messilah Beach Hotel & Spa, Kuwait. Your main duties will include: Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet Take payment from guests on departure and close their bills correctly Be efficient in assisting guests throughout their stay with any requirements Sell rooms to walk-in guests at the maximum rate possible Ensures that the Guest Services desk is manned, operationally prepared and stocked at all times Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks Neatly file registration cards of departed guests by date and in alphabetical order. Scan the passport of every guest on arrival and save the data correctly for the CID Report Carry out a Routing Instruction Report regularly and ensure that all required back-up is attached the Registration Cards neatly Logs and keeps the immediate supervisor fully informed of all challenges, negative feedback or unusual matters of significance Attend the daily handover briefing at the beginning of each shift. Open safe deposit boxes for guests ensuring that details and signatures on the record card are completed and correct Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times Assist the CID Clerk with entering the data in the computer system whenever required Assist Guest Relations with escorting guests to their rooms on arrival, explaining all the features and facilities Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests Take advance payment guarantee on check-in for all guests according to the Resort s Credit Policy</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>About you: Should have 2-year minimum experience in same role in a five-star hotel. Able to handle multiple tasks. Customer service experience in a five star environment in Front Office. Proficiency in spoken and written Business English Able to effectively communicate with all levels of colleague and Management.</p><p></p></section>
<p><br></p><p><strong>Roles & Responsibilities:</strong></p><p><strong>Troubleshooting and Repairs:</strong> Diagnosing mechanical problems, faults and malfunctions in mechanical equipment and systems, using diagnostic tools, equipment manuals, and technical documentation to troubleshoot complex mechanical issues and implementing effective solutions to restore functionality and minimize downtime. Communicate equipment problems or break down information via Senior Tool Pusher to technical maintenance support team.</p><p><strong>Equipment Maintenance & Operations:</strong> Maintaining the reliability and integrity of rig mechanical equipment and systems, including drilling, mechanical, and safety systems. Overseeing the maintenance, repair, and servicing of mechanical equipment at location, including but not limited to engines, generators, pumps, compressors, cranes, and hydraulic systems, to ensure optimal performance of the rig. Survey the condition of all well control equipment in use each shift, report any system issues to the Senior tool pusher and raise corrective work order to manage the repair. Will inform by e mail both the Senior tool pusher and office based well control equipment superintendent of the equipment status so Contractual and API compliance can be assessed. Ensure that repairs, needed or made, are registered in the form of a work order in the company maintenance system. Carry out Planned maintenance work orders on time with good quality and record actual work done, inform Senior Tool pusher where access to perform work is not granted. Ensure Mechanical and Drill crew reference OEM manuals when carrying out PM or CM work on any rig equipment do not reply solely on the PM work instruction. Supervise the oil sample program and review the results, ensure work orders are raised to rectify bad samples. Spot check lubrication carried out by drilling crew for quality. Maintain and repair power plants and monitor power distribution ensure power is always available. Verification and inspection of third-party equipment and installations when required. Ensure new equipment installations on the drilling unit are managed by management of change Synergi case where appropriate as outlined in the ADES management system by highlighting the potential need to Senior Tool Pusher. </p><p><strong>Materials & Equipment:</strong> Plan and coordinate with the Senior Tool Pusher and other departments to secure equipment s and perform safety inspections prior to any operations or major activity such as rig moves, running & retrieving BOP. Ensuring that the appropriate mechanical requirements of the statutory and regulatory bodies including the classification society are adhered to and records maintained. Maintain inventory of spare parts, consumables, and supplies for mechanical equipment, ensuring adequate stock levels are maintained to support ongoing operations and maintenance activities. Coordinating with procurement and logistics teams to procure spare parts and replacement components as needed, ensuring timely delivery, availability & compliance with the class & certification requirements. Responsible for housekeeping standards in machinery and workshop areas. Machine and switchboard areas to be kept clear of all flammable materials.</p><p><strong>Rig Move:</strong> Ensure that all mechanical equipment s are properly secured and protected for transportation, while overseeing the disassembly and loading of equipment s onto transport vehicles. Supervise the rig move crew to reassemble and install all mechanical equipment s at the new location and perform the final checks on the system to ensure they are ready for drilling operations.</p><p><strong>Client Management:</strong> Promote and maintain an effective working relationship with other departments, third party personnel and Client Representatives. Responds to client requests and needs concerning materials, equipment, and personnel after getting adequate management approval.</p><p><strong>Reporting and Documentation:</strong> Maintains proper logs and records of all mechanical maintenance activities, equipment inspections, and repairs in accordance with company procedures and regulatory requirements. Responsible for the quality of the Planned maintenance system work reports for PM and CM work orders for Mechanical department Prepare accurate and timely reports, including daily equipment status reports, incident reports, job safety analysis for hazardous activities. Ensure the permit to work and isolation systems are followed and applied. Supply information to assist in the development of maintenance and repair budget.</p><p><strong>People Management:</strong> Provide clear instructions to their team regarding their duties, responsibilities, and any necessary safety precautions prior to commencing work. Mentor, develop and train their team to ensure safe and effective operations. Identifies opportunities for skill and career advancement, works to support the professional growth of their team. Ensure their team receives the necessary required training to perform their duties safely and effectively through on-the-job training, and participation in safety drills and exercises. Support, promote and actively participate in ADES s Competency Assurance Program for their team. Evaluates the performance of their team on constant and fair feedback basis, identify areas for improvement, drive ADVANCE process to formalize a performance management culture.</p><p><strong>Job Requirements:</strong></p><p><strong>Education & Experience:</strong> Formal training as mechanic in the form of a multi-year apprenticeship and or technical degree is preferred. Time served in the oil field as mechanic with relevant training certificates and references may be accepted in place of apprenticeship. Minimum three (3) years of working experience in the mechanical field in drilling and workover operations and have demonstrable supervisory skills. Preferred to have working experience on land rigs or offshore rigs.</p><p><strong>Skills/Competencies Required:</strong> Fluent in the English language (Spoken & Written) PC literate in Microsoft Office Situation Awareness, Communication, Teamwork, detail oriented, Problem Solving.</p><p><strong>Physical Requirements:</strong> Regularly climbing (stairs, ladders). Regularly bending, twisting, and standing. Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat). Ability to work at heights and in confined spaces. Ability to workday or night shift as required with 12 hours minimum shift.</p><p><strong>Certifications:</strong> As per ADES Training Matrix.</p><p><strong>Desired Candidate Profile</strong></p><p>Formal training as mechanic in the form of a multi-year apprenticeship and or technical degree is preferred. Time served in the oil field as mechanic with relevant training certificates and references may be accepted in place of apprenticeship. Minimum three (3) years of working experience in the mechanical field in drilling and workover operations and have demonstrable supervisory skills. Preferred to have working experience on land rigs or offshore rigs.</p><p><strong>Skills/Competencies Required:</strong> Fluent in the English language (Spoken & Written) PC literate in Microsoft Office Situation Awareness, Communication, Teamwork, detail oriented, Problem Solving.</p><p><strong>Physical Requirements:</strong> Regularly climbing (stairs, ladders). Regularly bending, twisting, and standing. Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat). Ability to work at heights and in confined spaces. Ability to workday or night shift as required with 12 hours minimum shift.</p><p><strong>Certifications:</strong> As per ADES Training Matrix.</p>
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<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span> <strong>FINANCIAL RETURNS</strong></span></span></p><br><span><span>•</span></span><span><span>Comply with Time and Attendance Policies</span></span><br><span><span>•</span></span><span><span>Actively participate in training and development programs and maximize opportunities for self- development involve with the team to save costs in all possible areas of work and in the department.</span></span><br><p><span><span><strong>PEOPLE</strong></span></span></p><br><span><span>•</span></span><span><span>Help other employees in the department, replacing them temporarily when necessary Participates in developmental programs</span></span><br><span><span>•</span></span><span><span>Takes initiative to participate in CSR events/other related colleagues' events in the hotel to promote the reputation of the department/and the hotel.</span></span><br><p><span><span><strong>GUEST EXPERIENCE</strong></span></span></p><br><span><span>•</span></span><span><span>Adhere to guest checking in and checking out procedures pertaining to baggage handling.</span></span><br><span><span>•</span></span><span><span>Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members.</span></span><br><span><span>•</span></span><span><span>Assist arriving and departing guests by opening and closing car and taxi doors.</span></span><br><span><span>•</span></span><span><span>Maintain a spotless Porte and drive-way.</span></span><br><span><span>•</span></span><span><span>Guide the guest to the Front Desk and wait behind the guest during the check-in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.</span></span><br><span><span>•</span></span><span><span>Provide guest services and guidance.</span></span><br><span><span>•</span></span><span><span>Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests.</span></span><br><p><span><span><strong>RESPONSIBLE BUSINESS</strong></span></span></p><br><span><span>•</span></span><span><span>Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked</span></span><br><span><span>•</span></span><span><span>Maintain a willingness to please attitude and give undivided attention to any approaching guest</span></span><br><span><span>•</span></span><span><span>Be familiar with the layout of the hotel and memorize the preferred route for escorting guests</span></span><br><span><span>•</span></span><span><span>Room the guest in accordance with hotel standards</span></span><br><span><span>•</span></span><span><span>Be familiar with the lift workings and emergency stairs</span></span><br><span><span>•</span></span><span><span>Provide information to guests about the hotel facilities and services</span></span><br><span><span>•</span></span><span><span>Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning Maintain a well groomed hair style and wear clean, shiny well-polished shoes and a neat uniform while on duty</span></span><br><span><span>•</span></span><span><span>Keep the baggage room clean and in order before going off duty on each shift</span></span><br><span><span>•</span></span><span><span>Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain</span></span><br><span><span>•</span></span><span><span>Use the Duty Log to document matters of importance</span></span><br><span><span>•</span></span><span><span>Operate Communicates equipment</span></span><br><span><span>•</span></span><span><span>Arrange transport and coordinate luggage</span></span><br><span><span>•</span></span><span><span>Manage the key system securely.</span></span><br><span><span>•</span></span><br><p><span><span><strong>ACCOUNTABILITY</strong></span></span></p><br><p><span><span>Demonstrate service attributes in accordance with industry expectations and company standards including:</span></span></p><br><span><span>•</span></span><span><span>Being attentive to Guests</span></span><br><span><span>•</span></span><span><span>Accurately and promptly fulfilling Guests requests</span></span><br><span><span>•</span></span><span><span>Anticipate Guests needs</span></span><br><span><span>•</span></span><span><span>Maintain a high level of knowledge which affects the Guest experience</span></span><br><span><span>•</span></span><span><span>Demonstrating a „service‟ attitude</span></span><br><span><span>•</span></span><span><span>Taking appropriate action to resolve guest complaints</span></span><br><span><span>•</span></span><span><span>Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers</span></span><br><br> </div>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa, and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>To guard our guests' lives against drowning in pool or beach areas.</p>
<p>Continuous monitoring of hotel pool and beach areas and ensuring all hotel signs in the area are updated.</p>
<p>Hold a valid governmental certificate in lifeguarding and renew it as required.</p>
<p>Inform management and prepare reports for any hazard situations during the shift.</p>
<p>Be aware of and have sufficient knowledge about first aid and how to handle drowning cases.</p>
<p>Be flexible in assisting around different areas of the club and perform any other tasks assigned by management.</p>
<p>Operate a quality professional fitness program by carrying out fitness testing, evaluations, program design, and fitness instruction.</p>
<p>Be aware of the hotel’s health, safety, and hygiene policies.</p>
<p>Ensure all safety and cleaning standards are maintained throughout the club.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 2 years of related work experience.</li>
<li>Foreign language: Sufficient level of English and Arabic to communicate effectively with guests and employees.</li>
<li>Courses and training: Professional trainings, seminars, and professional certification.</li>
<li>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific, and standard tasks that are generally repetitive.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor</strong></p>
<ul>
<li>Develop your talent through Accor’s learning programs.</li>
<li>Opportunity to grow within your property and across the world.</li>
<li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li>
<li>Our commitment to diversity and inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</li>
</ul></p><p></p>
<p><b>JOB SUMMARY </b></p><p><br></p><p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p><p>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</p><p>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the restaurant. Communications production needs to key personnel. Assists in developing daily and seasonal menu items for the restaurant. Ensures compliance with all applicable laws and regulations regulations. Follows proper handling and right temperature of all food products. Estimates daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.</p><p>Leading Kitchen Team</p><p>Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p><p>Establishing and Maintaining Restaurant Kitchen Goals</p><p>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.</p><p>Managing and Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>The SOC Analyst - Tier 3 is responsible for leading and managing ZainTECH s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services. The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and local regulations. Responsibilities: SOC Operations Management Lead daily SOC operations across all monitoring and response activities. Ensure continuous 24x7 monitoring coverage and effective shift management. Oversee incident handling, escalation, and investigation activities. Ensure adherence to customer SLAs and operational procedures. Monitor SOC performance and service quality metrics. Incident Management & Escalation Act as the primary escalation point for high-severity security incidents. Coordinate incident response activities across technical teams and stakeholders. Support containment, investigation, eradication, and recovery efforts. Review incident reports and ensure quality of investigation outputs. Participate in major incident and crisis management activities. Team Leadership & Development Lead, mentor, and develop SOC analysts across all levels. Conduct Performance reviews ,Coaching sessions and Knowledge transfer initiatives Support recruitment, onboarding, and training activities. Threat Detection & Operational Improvement Drive continuous improvement of monitoring and detection capabilities. Review and approve Use cases , Correlation rules , Dashboards and Operational procedures Identify gaps in detection coverage and operational effectiveness. Support SOC maturity and service enhancement initiatives. Governance, Reporting & Stakeholder Management Prepare operational reports and service reviews. Participate in customer meetings and security governance discussions. Ensure compliance with Internal security policies and Regulatory obligations. Maintain operational documentation, procedures, and playbooks.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience</li><li>Previous experience leading security operations teams.</li><li>Strong experience with in SIEM platforms , Threat detection , Incident response and Security operations management</li><li>Experience working within a Managed Security Services Provider (MSSP) environment.</li><li>Bachelor s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Customer Engagement:</b> Welcomed an average of 200+ customers daily, actively listening to needs and recommending products to increase sales. </p><p><b>Conflict Resolution:</b> De-escalated escalated complaints with empathy, achieving a 98% issue-resolution rate on the first contact. </p><p><b>Sales & Cross-Selling:</b> Promoted daily deals and loyalty programs, consistently exceeding store up-sell targets by 15%. </p><p><b>Operations & Inventory:</b> Maintained an organized sales floor and stocked shelves, assisting with routine inventory audits and managing 1,000+ SKUs.</p><p><b>Point of Sale (POS):</b> Processed cash and card transactions with 100% accuracy, maintaining balanced registers at the end of every shift. </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Core Customer Service Skills</p><ul><li><b>Conflict Resolution & De-escalation:</b> Proven ability to listen to customer complaints, remain patient under pressure, and resolve issues or escalate smoothly to a supervisor.</li><li><b>Active Listening & Empathy:</b> Skill in reading verbal cues, understanding customer frustrations, and personalizing the shopping experience.</li><li><b>Interpersonal Communication:</b> Capability to communicate clearly, build brand loyalty, and ensure customers feel heard and valued.</li></ul><p><br></p><p>Sales & Product Expertise</p><ul><li><b>Upselling & Cross-selling:</b> Assessing customer needs and recommending complementary products to increase store revenue.</li><li><b>Deep Product Knowledge:</b> Quickly learning features, benefits, and pricing to advise customers on making purchasing decisions.</li><li><b>Customer Relationship Building:</b> Fostering long-term engagement and ensuring high customer satisfaction rates.</li></ul><p><br></p><p>Technical & Operational Skills</p><ul><li><b>Point of Sale (POS) Proficiency:</b> Accurate cash handling, processing payments, returns, and exchanges.</li><li><b>Inventory & Stock Management:</b> Assisting with product stocking, organizing floor operations, and fulfilling customer orders.</li><li><b>Basic Math Skills:</b> Essential for calculating discounts, managing cash registers, and balancing drawers accurately.</li></ul><p><br></p><p>Soft Skills for the Retail Floor</p><ul><li><b>Multitasking & Time Management:</b> Ability to manage multiple customer queries, emails, or phone calls while maintaining prompt turnaround times in a fast-paced environment.</li><li><b>Adaptability & Teamwork:</b> Collaborating with colleagues across different store departments (like operations or stock) and adapting to seasonal rushes.</li><li><b>Attention to Detail:</b> Accuracy in updating digital customer accounts, processing returns, and displaying products.</li></ul><p><br></p></div>