Planning Engineer Jobs in Kuwait
1050 Jobs Found
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<li>Sorts, processes and folds rooms and F&B linens such as sheets, towels, tablecloths, and napkins.</li>
<li>Sorts used linens into appropriate categories for washing. Sorts out stained or torn linen. Loads and unloads driers.</li>
<li>Shakes wet sheets, table linens and napkins prior to ironing in order to spread them out. Feeds washed linens into ironer. Retrieves folded linens and stacks or hangs clean linens as appropriate.</li>
<li>Sorts clean towels, rugs and robes. Uses towel folder and manual folding for bath towels, washcloths, rugs and robes. Places folded product on appropriate rack.</li>
<li>Operates and maintains folding equipment. Reports any problems or deficiencies to manager.</li>
<li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact.</li>
<li>Works harmoniously and professionally with co-workers and supervisors.</li>
<li>Assists with responsibilities and duties in the absence or heavy volume in the areas of Valet Dry Cleaning and Housekeeping.</li>
<h4>What you bring</h4>
<li>At least 2 years’ experience in a similar role in a five-star luxury hotel.</li>
<li>Ability to function under pressure.</li>
<li>Display a high work ethic with a sense of responsibility for the role within our team.</li>
<li>Good organizational skills with the ability to work independently.</li>
<h4>What we offer</h4>
<li>Full board shared living accommodation in a high quality, well-resourced compound</li>
<li>Complimentary nights at Four Seasons hotels worldwide</li>
<li>Regular social and sporting events</li>
<li>Paid home leave tickets</li>
<li>Quality employee meals</li>
<li>Free transportation to and from work</li>
<h4>Work authorization</h4>
<p>Hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<ul>
<li>Assist the Chef de Partie in preparing and baking a variety of breads, pastries, cakes, and desserts in line with established recipes and quality standards.</li>
<li>Ensure consistent product quality, presentation, and freshness across all bakery items.</li>
<li>Support inventory management, stock rotation, ordering, and cost control while minimizing waste.</li>
<li>Maintain high standards of food safety, hygiene, and cleanliness throughout the work area.</li>
<li>Collaborate with the culinary team to ensure smooth daily operations and timely production.</li>
<li>Contribute ideas for new menu items and seasonal specialties while staying current with industry trends.</li>
<li>Support the training and development of junior team members as required.</li>
<li>Demonstrate flexibility to work various shifts, including weekends and public holidays, based on operational needs.</li>
<li>Uphold the hotel's service standards and deliver exceptional quality in all aspects of the role.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>Minimum 2 years’ experience as a Demi Chef De Partie in Bakery or a similar role in luxury five-star hotels.</li>
<li>Strong knowledge of Food Safety, HACCP, and COSHH regulations.</li>
<li>Fluent English communication skills.</li>
<li>Passion for pastry and baking.</li>
<li>Strong work ethic with a collaborative team spirit.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Full board shared living accommodation in a high quality, well-resourced compound.</li>
<li>Complimentary nights at FS Hotels worldwide.</li>
<li>Regular social and sporting events.</li>
<li>Paid home leave tickets.</li>
<li>Quality employee meals.</li>
<li>Transportation to and from work.</li>
<li>Free Wi-Fi in accommodation and employee transportation buses.</li>
</ul>
<h4>Work authorization</h4>
<p>Hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p><b>About Surbana Jurong</b></p><br><p>Surbana Jurong Group (SJ) is a leading global urban, infrastructure, and engineering consulting firm headquartered in Singapore. Driven by a vision to build cities and shape lives, SJ delivers sustainable, innovative, and integrated solutions across the built environment. With a strong presence across Asia, the Middle East, and Africa, SJ provides multidisciplinary expertise in transport, ports, marine, water, energy, buildings, and large-scale infrastructure projects.</p><br><p>SJ partners with governments, multilateral development agencies, and private sector clients to plan, design, supervise, and manage complex infrastructure projects throughout their lifecycle. By combining global expertise with local knowledge, SJ delivers practical, high-impact solutions that enhance connectivity, strengthen communities, and support long-term sustainable development.</p><br><p><b>The role</b></p><br><p>We are seeking an experienced <b>Contract Expert </b>to support the commercial and contractual management of major infrastructure and construction projects. The successful candidate will provide expert guidance on contract administration, cost management, variations, claims assessment, and contractual compliance, ensuring effective project delivery while protecting the commercial interests of all stakeholders.</p><br><ul><li>Administer construction contracts and provide contractual advice to project leadership on commercial, contractual, and risk-related matters.</li><li>Review and assess contractors’ submissions, invoices, payment applications, and supporting documentation for accuracy and compliance with contract requirements.</li><li>Evaluate variations and change proposals, including technical and commercial assessments, and support the preparation of contract amendments and change documentation.</li><li>Assess contractor claims and contractual notices, providing recommendations on entitlement, time implications, and cost impacts.</li><li>Carry out measurements, valuation, and cost control activities, ensuring accurate commercial reporting throughout the project lifecycle.</li><li>Maintain contractual records, correspondence registers, and commercial documentation to support effective project governance.</li><li>Provide guidance on dispute avoidance, contract interpretation, and commercial risk mitigation strategies.</li><li>Support project completion activities, including final account settlement, project close-out, and contract handover requirements.</li><li>Contribute to commercial reporting, forecasting, and continuous improvement initiatives across project delivery teams.</li></ul><p>With a track record of achievement in a related role, you will have gained your experience in a consultancy environment and have a passion for building trusted relationships to drive positive change and win new work.</p><br><p>Suitable applicants will have/be:</p><br><ul><li>Bachelor’s Degree in Quantity Surveying, Civil Engineering, Construction Management, or a related discipline.</li><li>Minimum 15 years’ experience in contract administration, quantity surveying, commercial management, or construction contract delivery on major infrastructure projects.</li><li>Strong knowledge of contract administration principles, measurement practices, cost management, variations, claims assessment, and commercial reporting.</li><li>Demonstrated experience working under internationally recognized forms of contract, including FIDIC.</li><li>Familiarity with dispute resolution processes, claims management, and contract close-out procedures</li><li>Excellent analytical, negotiation, communication, and technical reporting skills.</li><li>Strong English language proficiency, both written and verbal.</li></ul><p>Surbana Jurong Group is an equal opportunity employer. We believe that diversity, equity, and inclusion strengthen our people, enrich our perspectives, and enable us to deliver better outcomes for our clients, partners, and the communities we serve.</p><br><p><b>How to apply </b></p><br><p>All applications must be submitted online and for a confidential discussion regarding this opportunity, please contact<b> Taimoor Tariq - </b><b>Taimoor.tariq@sjgroup.com</b></p><br><p>For further information about Surbana Jurong Group, please visit our website at www.surbanajurong.com.</p><br><p>To explore career opportunities and learn more about working with SJ Group, please visit our Careers page at SJ Careers.</p><br><p>All recruitment activities are managed by the Recruitment & Talent team. At this stage, this position does not require agency support. Kindly do not forward resumes directly to SJ Group employees.</p><br><p>At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!</p><br> </div>
<h2 class="h5">Job description</h2>
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Commercial Project Manager
<p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.</p><br><br>
<p>We’re looking for a <strong>Commercial Project Manager</strong> to join our team. In this role, you will be the engine behind our local growth, leading high-impact commercial projects and using data-driven insights to refine our Consumer Value Proposition (CVP).</p><br><br>
<p>Get to know our Commercial team — what drives us, how we work, and what you can expect.</p><br><br>
What You’ll Be Doing
<p>You will lead the end-to-end execution of strategic initiatives, acting as the connective tissue between Marketing, Operations, and Account Management. This role is a blend of project management, commercial strategy, and data analysis.</p><br><br>
<p>Here’s what your day-to-day might look like:</p><br><br>
<ul>
<li>
<p><strong>End-to-End Project Leadership:</strong> Lead key commercial projects from planning and delivery tracking to post-implementation reviews.</p><br><br>
</li>
<li>
<p><strong>Cross-Functional Orchestration:</strong> Serve as the primary bridge between Marketing, Operations, and Account Management to ensure campaigns and shared priorities are executed seamlessly.</p><br><br>
</li>
<li>
<p><strong>CVP Optimization:</strong> Use data and analysis to refine our Consumer Value Proposition, focusing on selection, affordability, and overall customer experience.</p><br><br>
</li>
<li>
<p><strong>Market Intelligence:</strong> Monitor competitor moves and market trends to inform strategic planning and stay ahead of the curve.</p><br><br>
</li>
<li>
<p><strong>Strategic Reporting:</strong> Own the reporting for growth and CVP metrics, providing the business with the data needed for evidence-based decision-making.</p><br><br>
</li>
<li>
<p><strong>Go-To-Market Execution:</strong> Lead the local rollout of cross-functional initiatives, ensuring effective coordination across all departments.</p><br><br>
</li>
</ul>
What You’ll Need to Thrive
<p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><br><br>
<ul>
<li>
<p><strong>Strategic Experience:</strong> Minimum 4 years of work experience, with at least 2 years specifically in project management or commercial strategy roles.</p><br><br>
</li>
<li>
<p><strong>Analytical Prowess:</strong> Proficiency in Excel/Google Sheets and a track record of using data to drive commercial outcomes. Experience with <strong>Looker</strong> is a strong plus.</p><br><br>
</li>
<li>
<p><strong>Commercial Mindset:</strong> A pragmatic problem-solver who can navigate ambiguity and prioritise effectively in a high-growth environment.</p><br><br>
</li>
<li>
<p><strong>Effective Communicator:</strong> Excellent interpersonal skills with the ability to influence cross-functional stakeholders and coordinate complex teams.</p><br><br>
</li>
<li>
<p><strong>Financial Literacy:</strong> A good understanding of P&L dynamics and financial modelling is preferred.</p><br><br>
</li>
<li>
<p><strong>Industry Background:</strong> Experience in marketplace, consumer tech, FMCG, or consulting is highly desirable.</p><br><br>
</li>
</ul>
Why Join Us?
<p>At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.</p><br><br>
<p>We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:</p><br><br>
<p> <strong>Make a visible impact every day</strong></p><br><br>
<p>Your work directly improves experiences for customers, partners, and riders.</p><br><br>
<p> <strong>Learn fast in an entrepreneurial environment</strong></p><br><br>
<p>Work close to the market with autonomy, pace, and real responsibility.</p><br><br>
<p> <strong>Build a career, not just a role</strong></p><br><br>
<p>Stretch yourself, develop new skills, and grow as the business evolves.</p><br><br>
<p> <strong>Deliver together in an inclusive culture</strong></p><br><br>
<p>Collaborative, values-driven teams that support how you work best.</p><br><br>
<p>We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.</p><br><br>
Diversity, Equity and Inclusion
<p>At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.</p><br><br>
<p>We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.</p><br><br>
<p>If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!</p><br><br>
<br> </div>
OVERVIEW TO THE ROLEThe Head of Department is responsible for facilitating the operation of his/her department, by playing the role of chief academic officer of the department. The Head of Department facilitates the work of the department, and serves as an advocate to the Dean for departmental needs and priorities. DUTIES AND RESPONSIBILITIES:· Ensure departmental adherence to applicable governing university regulatory policies · Respond to requests for departmental input from the Dean· Prepare the Department's Annual Report.· Submit the annual staffing proposals to the Dean· Work with the Dean to prepare annual budget proposal for the Department, and monitor the budget.· Facilitate departmental curriculum revisions and implementation, through meetings with focus groups and committees.· Facilitate the deployment of material and human resources by developing class schedules and teaching assignments. This involves an equitable planning and adjustment of teaching loads and proper assignment of available assistants and resources.· Schedule and preside over department meetings.· Promote a team effort within the department for addressing departmental and institutional issues. · Work to maintain civility and respect among faculty, faculty/students, and faculty/university officers.· Help to informally mediate conflicts between departmental faculty members and report on series incidents/conflicts to the Dean in case not resolved internally.· Communicate effectively with other academic departments to insure co-operation in maintaining an integrated curriculum, as well as attaining the mission, objectives and outcomes of the University.· Maintain sound relations with important university constituencies, including departmental alumni.· Manage student grade appeal/complaints.· Facilitate implementation of revisions in catalog copy/websites/policies which address departmental curriculum issues.· Oversee and monitor student progress and academic advising· Serve as the primary departmental contact for institutional advancement and program accreditation. All duties and responsibilities shall be carried out under the direction of your Dean. COMPETENCIES· Leadership· Communication· Innovation· Inspiring Others· Integrity· Team Work· Quality Orientation · Cultural & institutional awareness· Coaching and Development· Student Focus
<h2 class="h5">Job description</h2>
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<p>Role Summary: Support the execution of marketing activities, coordinate with marketing agencies and suppliers, and ensure the timely delivery of branding, promotional, and digital marketing projects. The role requires creativity, strong coordination skills, and knowledge of AI tools for content and video creation.</p><p>Key Responsibilities:</p><p>• Create and manage content for social media and digital platforms using AI tools and design software.</p><p>• Coordinate and follow up with marketing agencies, designers, printers, and suppliers to ensure timely project completion.</p><p>• Assist in planning and executing marketing campaigns, promotions, and branding initiatives.</p><p>• Support the development of marketing materials, promotional items, and packaging artwork.</p><p>• Ensure all marketing materials are aligned with company branding guidelines.</p><p>• Coordinate with the Sales team to support promotional and trade marketing activities.</p><p>• Monitor marketing project timelines and prepare progress reports.</p><p>• Maintain marketing files, artwork, and campaign documentation.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications & Education:</p><p>• Bachelor's Degree in Marketing, Business Administration, Graphic Design, or a related field.</p><p>Experience & Competencies:</p><p>• 0–5 years of marketing experience, preferably in the FMCG, food & beverage, or manufacturing industry.</p><p>• Experience coordinating with marketing agencies and external vendors.</p><p>• Knowledge of AI tools for creating marketing content and videos.</p><p>• Fluency in Arabic.</p></div>
<h2 class="h5">Job description</h2>
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<p>The Exhibition Sales Representative is responsible for driving revenue through the sale of exhibition booths and sponsorship packages across Artex's portfolio of events in Kuwait and the GCC. The role requires a proactive, target-driven individual who can independently manage a full sales pipeline from prospecting to contract signing.</p><p><b>Sales & Business Development</b></p><ul><li>Identify, research, and prospect potential exhibitors across target industries for each event</li><li>Build and maintain a healthy pipeline of qualified leads at all times</li><li>Conduct outreach via phone, email, WhatsApp, and in-person meetings</li><li>Present and pitch Artex's exhibition packages to potential clients</li><li>Negotiate booth sizes, locations, and pricing in line with approved rate cards</li><li>Close deals and secure signed exhibitor contracts within agreed timelines</li><li>Consistently meet and exceed individual booth sales targets per event</li></ul><p><b>Client Relationship Management</b></p><ul><li>Develop and maintain long-term relationships with exhibitors, brands, and corporate accounts</li><li>Serve as the primary point of contact for assigned accounts throughout the sales process</li><li>Follow up with past exhibitors to secure repeat participation in future editions</li><li>Build a personal network within Kuwait's business community across multiple sectors</li></ul><p><b>Coordination & Reporting</b></p><ul><li>Maintain accurate and up-to-date records of all leads, opportunities, and deals in the CRM system</li><li>Provide weekly pipeline reports and sales forecasts to the Sales Manager</li><li>Coordinate with the operations team to communicate exhibitor requirements and booth allocations</li><li>Attend internal planning meetings and contribute to event sales strategy</li><li>Represent Artex professionally at industry events, trade functions, and client meetings</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong negotiation and closing skills with a proven ability to meet sales targets</li><li>Excellent verbal and written communication in both Arabic and English</li><li>Confident presenter, comfortable pitching to decision-makers at all levels</li><li>Highly organized with the ability to manage multiple accounts and deadlines simultaneously</li><li>Self-motivated and able to work independently with minimal supervision</li><li>Proficiency in CRM tools to manage and track the sales pipeline</li><li>Solid understanding of the Kuwait and GCC business landscape</li><li>Existing network of contacts across local brands, SMEs, and corporate accounts</li><li>Ability to work under pressure in a fast-paced, target-driven environment</li><li>Commercial awareness and understanding of exhibition and events industry dynamics</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p></div>
The following announcement is for a position within the Kuwait National Space Research Centre (KNSRC), a department within KFAS.<br>The following announcement is for a position within the Kuwait National Space Research Center (KNSRC), a department within KFAS. Qualifications & Experience:Bachelor's Degree in Data Science, Computer Science, Artificial Intelligence / Machine Learning, Software Engineering, Information Systems, or a related field (with recognition by the relevant Ministry of Higher Education). Minimum of 6 years of experience in the same or related field Proficient in English and Arabic. Key Accountabilities: Lead the development, implementation, and maintenance of big-data pipelines for processing satellite data, sensor outputs, atmospheric measurements, mission telemetry, and other scientific datasets. Oversee the design, enhancement, and effective use of scalable analytics platforms and data architectures aligned with KNSRC’s technological and operational requirements. Ensure data pipelines, storage environments, integration mechanisms, and processing frameworks support reliability, accessibility, security, and long-term sustainability. Guide the optimization of compute resources, data workflows, and platform performance to improve operational efficiency and research effectiveness. Lead the development and application of AI, machine learning, and advanced analytical models to support research in space physics, Earth observation, climatology, and space-weather forecasting. Oversee the development of computational tools, algorithms, and automated analytical methods that support KNSRC’s scientific and operational activities. Guide the use of predictive and analytical models to strengthen scientific interpretation, forecasting capability, and data-driven decision-making. Provide data analytics frameworks, computational tools, and technical support for researchers, graduate students, and KNSRC scientific teams. Support the use of processed data, analytical environments, and model-driven insights in research, scientific studies, and operational activities. Oversee support for mission planning, telemetry analysis, payload-related assessment, and instrument calibration through simulation environments, automated data processing, and AI-assisted analysis, as applicable. Guide the development of dashboards, visualizations, public-facing products, and educational datasets that enhance scientific communication and national awareness of Kuwait’s space capabilities. Oversee data integration, validation, and quality control activities to ensure clean, reliable, and usable datasets for scientific and operational use. Guide the application of data standards, validation checks, and technical controls across data pipelines, platforms, and analytical outputs. Coordinate with relevant internal stakeholders to align data, analytics, and AI activities with research, mission, educational, and organizational needs. Establish and maintain collaboration with academic institutions, international research institutions, space agencies, data providers, technology providers, cloud platforms, and relevant private-sector AI / data firms to support data access, algorithm development, and joint technical initiatives. Support joint modeling, analytics, data-sharing, and technical cooperation activities with relevant partners, as applicable. <br>Required Documents:Curriculum Vitae (CV). Copy of Civil ID. Certificate of insured service periods issued by the Public Institution for Social Security (PIFSS), dated on or after the announcement date. Academic certificate(s) and transcript(s), including the final graduation GPA. Equivalency of the academic certificate(s) from the Ministry of Higher Education, and Authentication of the transcript(s) for graduates of universities other than Kuwait University.<br>DISCLAIMER: Applications that do not meet the requirements or fail to submit all required documents within the announcement period will not be considered.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Director of Institute of Private Training Classification: Senior Administrative and Academic Leadership- Director Level Reports To: VP for university engagements About The American International University American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society. AIU is executing its RISE Strategy 2PHONE_NUMBER, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda. For more information, visit: www.aiu.edu.kw Department Profile The Institute for Private Training (IPT) is responsible for designing, developing, and delivering executive education, professional development, customized corporate training, consultancy services, and workforce development programmes. IPT collaborates with government entities, private sector organizations, international institutions, and professional associations to deliver high-quality learning solutions that address national priorities and industry needs. The Institute plays a strategic role in strengthening AIU's engagement with external stakeholders, diversifying institutional revenue, enhancing professional education, and supporting the University's contribution to national human capital development. Scope of Work The Director of the Institute for Private Training (IPT) provides strategic leadership for AIU's executive education, professional development, and workforce development initiatives. Reporting to the Vice President for University Engagements, the Director is responsible for developing and implementing the Institute's strategic vision, expanding its portfolio of professional training and executive education programmes, ensuring operational excellence, and driving sustainable business growth. Working in close collaboration with the Partnership Office under the Office of the Vice President for University Engagements, the Director will identify, establish, and strengthen strategic partnerships with government entities, private sector organizations, international universities, professional associations, and industry leaders. These partnerships will support the co-development of executive education programmes, customized corporate training, professional certifications, consultancy services, applied research initiatives, and other collaborative activities that advance AIU's strategic objectives and contribute to Kuwait Vision 2035. The Director will lead business development activities, identify emerging market opportunities, oversee programme quality and financial performance, promote innovation in executive education, and position IPT as a leading provider of professional training and lifelong learning within Kuwait and the GCC region. Key Responsibilities Develop and implement the strategic plan for the Institute for Private Training in alignment with AIU's RISE Strategy and Kuwait Vision 2035. Lead the growth and development of executive education, professional development, customized corporate training, consultancy services, and lifelong learning initiatives. Develop sustainable business strategies to increase institutional revenue through executive education, corporate training, professional certification programmes, and strategic partnerships. Work closely with the Partnership Office to establish and strengthen collaborations with government entities, private sector organizations, international universities, accreditation bodies, and professional organizations. Identify emerging workforce development needs and design innovative programmes that respond to market demand. Lead the development, implementation, quality assurance, and continuous improvement of executive education and professional training programmes. Expand AIU's portfolio of internationally recognized professional certifications and executive education offerings. Prepare annual business plans, operational plans, budgets, and key performance indicators to ensure sustainable institutional growth. Monitor programme quality, client satisfaction, financial performance, and operational effectiveness using measurable performance indicators. Promote innovation, digital learning, artificial intelligence applications, and emerging technologies within executive education and professional training. Represent AIU and IPT at national, regional, and international events, conferences, and professional forums to enhance institutional visibility and establish new strategic opportunities. Collaborate with AIU's academic schools, research centers, and administrative departments to develop interdisciplinary professional education programmes. Ensure compliance with all relevant University policies and applicable regulatory and quality assurance requirements Reporting Departments (If Applicable) Institute for Private Training (IPT) Coordinator Minimum Qualifications: Education Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred. Experience Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Minimum Qualifications:</b></p><p><b>Education</b> Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred.</p><p><b>Experience</b> Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives. Experience leading multidisciplinary teams and working with senior executives, government officials, and external stakeholders.</p><p><b>Technical Knowledge</b> Strategic planning and institutional development. Executive education and professional training management. Business development and partnership management. Programme design and quality assurance. Budgeting and financial management. Digital learning platforms and emerging educational technologies. Performance management and KPI development.</p><p><b>Skills and Competencies</b> Proven leadership and people management skills with the ability to lead multidisciplinary teams and foster a high-performance culture. Excellent knowledge of private training, professional development, and continuing education best practices. Excellent written and verbal communication skills in English; Arabic language proficiency is an advantage. Knowledge of workforce development trends, professional certifications, and industry training requirements.</p><b>Preferred Qualifications</b><p>Master's degree in Education, Business Administration, Management, Information Systems, Data Science, Strategic Management, Organizational Development, or a related field. Experience working with higher education institutions, executive education centers, or professional training organizations. Experience establishing strategic partnerships with government entities, private sector organizations, international institutions, or professional associations. Demonstrated success in business development, revenue generation, and expanding professional training or executive education services. Experience developing customized corporate training, executive education, consultancy, or professional certification programmes. Knowledge of Kuwait's higher education sector, workforce development priorities, and Kuwait Vision 2035. Experience managing international collaborations and cross-sector partnerships. Experience integrating digital technologies, AI-enabled solutions, or innovative learning approaches into professional training and executive education. Professional certifications in leadership, project management, quality management, executive education, or organizational development are considered an asset.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dedicated General Supervisor - Coordinator to join our dynamic team in the project and construction planning industry. This role is pivotal in ensuring that our projects run smoothly, efficiently, and within the defined timelines. As a General Supervisor, you will be at the forefront of overseeing daily operations, coordinating with various teams, and ensuring that all activities align with our strategic objectives. This is an exciting opportunity for individuals looking to make a significant impact in a growing company.</p><p>In this role, you will have the chance to develop your career further through hands-on experience and mentorship from seasoned professionals in the field. Our company values continuous learning and offers various training programs designed to enhance your skills and knowledge. You will be part of a collaborative team culture that encourages innovation and professional growth, allowing you to take on new challenges and expand your expertise in project management.</p><p>As you contribute to the success of our projects, you will also play a crucial role in fostering a positive work environment. The General Supervisor - Coordinator position is not just about managing tasks; it’s about leading people and inspiring them to achieve excellence. If you are passionate about construction and project planning, and you thrive in a fast-paced environment, we encourage you to apply and take the first step towards a rewarding career with us.</p><p><b>Responsibilities:</b></p><ol><li>Oversee daily site operations, ensuring that all activities are conducted safely and efficiently, while maintaining compliance with industry regulations and company standards.</li><li>Coordinate with project managers and other departments to ensure seamless communication and collaboration, helping to resolve any issues that may arise during the project lifecycle.</li><li>Monitor project progress and performance metrics, utilizing project management software to track timelines, budgets, and resource allocation effectively.</li><li>Conduct regular site inspections to assess work quality and adherence to project specifications, providing feedback and guidance to team members as necessary.</li><li>Develop and implement training programs for new hires and existing staff, focusing on enhancing skills related to construction practices and safety protocols.</li><li>Prepare and maintain comprehensive project documentation, including progress reports, meeting minutes, and compliance records for audit purposes.</li><li>Assist in the procurement of materials and services, ensuring that all resources meet the project requirements and budget constraints.</li><li>Foster a positive team environment by promoting open communication, recognizing achievements, and encouraging professional development among team members.</li><li>Implement best practices in project management and construction processes, continuously seeking ways to improve efficiency and effectiveness across all operations.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership abilities to effectively manage and motivate a diverse team.</li><li>Excellent communication skills for clear and concise interactions with stakeholders at all levels.</li><li>Proficient in project management software and tools to track project progress and performance.</li><li>In-depth knowledge of construction processes and safety regulations to ensure compliance on-site.</li><li>Analytical skills to assess project metrics and make data-driven decisions for improvements.</li><li>Problem-solving capabilities to address challenges and develop effective solutions promptly.</li><li>Time management skills to prioritize tasks and meet project deadlines efficiently.</li></ul></div>
<div ><div ><div lucida console", sans-serif; font-size: 13px; display: inline;"><p class="MsoHeader" ><strong><span >1.<span Times New Roman";"> <span> </span></span></span></strong><strong><u><span >JOB PURPOSE</span></u></strong></p><p ></p><p class="MsoBodyText3" >To drive revenue growth, profitability, and market share for DHL Aviation Cargo Sales (ACS) in Kuwait through the development and execution of strategic sales initiatives. The role is responsible for managing customer relationships, identifying new business opportunities, maintaining existing accounts, and ensuring that customer requirements are fully supported through close coordination with operational and regional ACS teams.</p><p class="MsoBodyText3" >The ACS Sales Manager is accountable for achieving commercial targets, expanding the ACS customer portfolio, and delivering exceptional customer experience while maximizing aircraft capacity utilization and profitability.</p></div><div ><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; margin: 6pt 0in 0.0001pt 0.35in; text-indent: -0.35in;"><strong><span >2.<span Times New Roman";"> </span></span></strong><strong><u><span >PRINCIPAL ACCOUNTABILITIES</span></u></strong></p><p lucida console", sans-serif; font-size: 13px; text-align: justify;"></p><ul lucida console", sans-serif; font-size: 13px; margin-top: 0in;"><li >Develop and implement the ACS sales strategy for Kuwait in line with regional and global ACS objectives.</li><li >Achieve and exceed revenue, volume, yield, and profitability targets through effective sales planning and execution.</li><li >Identify, secure, and develop new ACS business opportunities within registered freight forwarders: consolidators, logistics providers, and key cargo customers.</li><li >Manage and grow existing customer portfolios through regular customer engagement, business reviews, and solution-based selling.</li><li >Build strong relationships with external customers and key decision-makers to ensure customer retention and long-term business growth.</li><li >Work closely with ACS Capacity Management, Operations, Gateway, and MENA ACS teams to optimize capacity utilization and maximize commercial opportunities.</li><li >Monitor market trends, competitor activities, and customer requirements to develop appropriate commercial responses and pricing strategies.</li><li >Prepare, negotiate, and manage customer quotations, agreements, and commercial proposals in accordance with company guidelines.</li><li >Ensure customer inquiries, quotations, and service issues are responded to promptly and professionally.</li><li >Maintain accurate sales pipeline management, customer records, forecasting, and reporting through approved sales systems and CRM tools.</li><li >Participate in customer visits, industry events, and business development activities to promote DHL ACS services.</li><li >Support network optimization initiatives and contribute to improving customer satisfaction and operational efficiency.</li><li >Ensure compliance with DHL policies, commercial procedures, aviation regulations, and security requirements.</li><li >DSO management</li></ul><div ><strong ><u ><font face="arial" size="3"><br></font></u></strong></div><div ><strong ><u ><font face="arial" size="3">3. NATURE AND SCOPE</font></u></strong></div><div lucida console", sans-serif; font-size: 13px; text-align: justify;"></div></div><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>a) Context</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">The ACS Sales Executive is responsible for driving the commercial success of DHL Aviation Cargo Sales within Kuwait. The role requires a balance between strategic business development and day-to-day account management while coordinating closely with operations, capacity management, and regional ACS teams.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"> The position plays a critical role in maximizing available network capacity, increasing revenue generation, and ensuring customers receive reliable and competitive ACS solutions</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>b) Reporting Relationships</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"> Direct Line Manager: Commercial Director Kuwait</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Functional Relationships: ACS MENA Team</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Capacity Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Worldwide Offices</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Country ACS Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Gateway and Operations Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Aviation Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer Service Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>c) Contacts</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>a. Internal</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS MENA Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Capacity Management Team</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Country Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Sales and Commercial Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Gateway Operations</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Freight Desk</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer Service Department</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>b. External</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Freight Forwarders</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Logistics Providers</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Consolidators</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Ground Handling Agents</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Industry Stakeholders</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>d) Problem Solving</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Resolve customer service and operational challenges impacting cargo movement.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Identify alternative routing and capacity solutions during disruptions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Address commercial and pricing issues while maintaining profitability.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Balance customer requirements against operational constraints and network limitations.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Develop creative solutions to secure new business and retain existing accounts.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>e) Decision Making</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">The role requires independent judgment in:</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Business development and customer acquisition activities.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Pricing recommendations and commercial negotiations within delegated authority.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer prioritization and opportunity management.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Escalation of operational and commercial issues.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Capacity allocation recommendations to maximize revenue opportunities.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>f) Planning and Organization</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Develop annual sales plans and business development strategies.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Maintain an active sales pipeline and account management schedule.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Conduct regular customer visits and business reviews.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Coordinate with regional and operational stakeholders to support commercial objectives.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Monitor sales performance and implement corrective actions where required.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>g) Job Challenge</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Achieving revenue and volume targets within highly competitive market conditions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Balancing customer demands with network and capacity limitations.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Managing multiple customer opportunities simultaneously.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Responding effectively to market fluctuations and competitor actions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Delivering commercial growth while maintaining operational excellence and customer satisfaction.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Operating under time-sensitive conditions that require proactive and reactive decision-making.</div><div ><u ><font face="arial" size="3"><br></font></u><div ><p class="MsoHeader" ><strong ><u ><font face="arial" size="3">4. KNOWLEDGE, SKILLS & EXPERIENCE</font></u></strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; margin-left: 0.25in; text-indent: -0.2in;"> <strong>Experience</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Minimum 5 years' experience in air cargo, airline, freight forwarding, aviation logistics, or cargo sales.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Proven track record in business development and account management.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Experience within international logistics, airline cargo, or express industry preferred.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong commercial negotiation and relationship management experience.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong sales and business development capabilities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Excellent negotiation and influencing skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong customer relationship management skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Commercial acumen with strong analytical abilities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Excellent verbal and written communication skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Ability to work under pressure and manage multiple priorities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong presentation and reporting skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Proficient in Microsoft Office applications and CRM systems.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><strong>Qualifications</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Bachelor’s degree in business, Logistics, Supply Chain, Aviation Management</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Professional sales or logistics qualifications advantageous.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><strong>Languages</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Fluent in English (written and verbal).</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Arabic language skills would be an advantage.</p><p class="MsoHeader" ><strong ><font face="arial black" size="2"><u><br></u></font></strong></p><p class="MsoHeader" ><strong ><font face="arial" size="3"><u >5. DIMENSIONS</u></font></strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Responsible for delivering Kuwait ACS revenue and volume targets.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Manage and develop a portfolio of key ACS customers.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Generate new business opportunities and secure additional market share.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Conduct regular customer meetings, business reviews, and sales presentations.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Maintain accurate sales forecasting and reporting.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Support network capacity optimization through effective commercial planning.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Contribute to customer retention and profitability objectives.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• DSO</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p></div></div><br class="Apple-interchange-newline"></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Description <p>At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> MedTech Sales <p><strong>Job Sub Function: </strong></p><br><br> Clinical Sales – Surgeons (Commission) <p><strong>Job Category:</strong></p><br><br> Professional <p><strong>All Job Posting Locations:</strong></p><br><br> Kuwait City, Kuwait <p><strong>Job Description:</strong></p><br><br> <p><strong>Role: </strong>Graduate CAS Trainee - Electrophysiology</p><br><br> <p><strong>Duration</strong>: 12 months</p><br><br> <p><strong>Location</strong>: Kuwait– Field-Based</p><br><br> <p><strong>Start Date:</strong> Immediate</p><br><br> <p><strong>Role Summary</strong></p><br><br> <p><strong>Johnson & Johnson MedTech</strong> is seeking an <strong>Electrophysiology Clinical & Commercial Graduate </strong>to join our team in Kuwait on a <strong>12-month contract</strong>. This unique development opportunity is designed for ambitious individuals looking to build a career in the field of <strong>Cardiac Electrophysiology (EP)</strong>, one of the most advanced specialties in cardiovascular healthcare.</p><br><br> <p>The graduate will receive hands-on exposure to the latest EP technologies, including the <strong>CARTO® 3 Cardiac Mapping System</strong>, while supporting clinical procedures, physician education, and commercial activities. Working alongside experienced clinical specialists and sales professionals, the graduate will learn how 3D mapping technology is used to diagnose and treat complex cardiac arrhythmias and gain valuable insight into both the clinical and business aspects of a global healthcare organization.</p><br><br> <p>Throughout the program, the graduate will develop competencies in cardiac anatomy, electrophysiology procedures, mapping and navigation technologies, customer engagement, and healthcare sales excellence. This role offers a unique opportunity to gain real-world experience within a market-leading medical technology company while contributing to innovative solutions that help improve patient outcomes.</p><br><br> <p><strong>Key Learning Areas and Responsibilities</strong></p><br><br> <ul><li><p>Support Clinical Specialists during electrophysiology procedures and physician training activities.</p><br><br></li><li><p>Learn to operate and utilize the <strong>CARTO® 3 3D Mapping System</strong> in live clinical environments under supervision.</p><br><br></li><li><p>Develop an understanding of cardiac arrhythmias, electrophysiology workflows, and ablation procedures.</p><br><br></li><li><p>Assist with case preparation, system setup, and post-procedure documentation.</p><br><br></li><li><p>Participate in physician education programs, workshops, and scientific events.</p><br><br></li><li><p>Support commercial and sales teams in customer engagement and territory activities.</p><br><br></li><li><p>Gain exposure to business planning, account management, and healthcare market dynamics.</p><br><br></li><li><p>Collaborate with cross-functional teams across Clinical, Sales, Marketing, and Professional Education functions.</p><br><br></li><li><p>Maintain the highest standards of compliance, patient safety, and professional conduct.</p><br><br></li></ul> <p><strong>What You'll Gain</strong></p><br><br> <ul><li><p>Comprehensive training in cardiac electrophysiology and advanced mapping technologies.</p><br><br></li><li><p>Practical experience with the industry-leading <strong>CARTO® 3 Mapping System</strong>.</p><br><br></li><li><p>Exposure to both clinical support and commercial excellence within Johnson & Johnson MedTech.</p><br><br></li><li><p>Mentorship from experienced clinical and sales professionals.</p><br><br></li><li><p>Development of technical, communication, and business skills within a global healthcare leader.</p><br><br></li><li><p>A strong foundation for future careers in clinical applications, medical device sales, marketing, or healthcare leadership.</p><br><br></li></ul> <p><strong>Requirements:</strong></p><br><br> <ul><li><p><strong>Nationality Requirement:</strong> Applicants must hold Kuwaiti nationality to be considered for this role.</p><br><br></li><li><p>A minimum of a Bachelor’s degree <strong>Biomedical Engineering, Pharmaceutical Science, Science, Medicine</strong> or related discipline is required.</p><br><br></li><li><p>Experience: <strong>Entry level </strong>– no previous experience required. Fresh graduates with strong potential and learning agility will be considered.</p><br><br></li><li><p>Professional proficiency in written and spoken <strong>English </strong>& <strong>Arabic</strong>.</p><br><br></li></ul> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br>
<br> </div>
<div><div ><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span Times New Roman", serif; font-size: 11pt;"><div ><p class="MsoHeading7" ><strong><u><span >Accountabilities</span></u></strong></p></div>Customer:</span></strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li><span Times New Roman", serif; font-size: 11pt;">Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ensure that a high level of professional rapport is developed and maintained with all customers</span></li><li><span Times New Roman", serif; font-size: 11pt;">Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></li><li><span Times New Roman", serif; font-size: 11pt;">Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</span></li><li><span Times New Roman", serif; font-size: 11pt;">Probe, question and understand completely the customers needs and requirements to understand where DHL’s service offering can add value to the customers business</span></li><li><span Times New Roman", serif; font-size: 11pt;">Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong><span Times New Roman", serif; font-size: 11pt;">Internal:</span></strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><ul ><li><span Times New Roman", serif; font-size: 11pt;">Liaise with every department that is responsible for customers</span></li></ul><div><font face="Times New Roman, serif"><div ><p ><strong><span >Process:</span></strong></p></div><ul ><li><font face="Times New Roman, serif">Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</font></li><li><font face="Times New Roman, serif">Monitor credit issues and liase with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</font></li><li><font face="Times New Roman, serif">Update and maintain call details on COMET, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring</font></li><li><font face="Times New Roman, serif">Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</font></li><li><font face="Times New Roman, serif">Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early</font></li></ul><div><div ><p class="MsoHeading7" ><strong><u><span >Skills / Qualifications</span></u></strong></p><p class="MsoHeading7" ><strong><u><span ><br></span></u></strong></p></div><div ><p ><span >Problem Solving:</span></p><div ><p ></p><ul ><li><span >There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business.</span></li><li><span >There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></li><li><span >The core function of a Tele Sales agent is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, there are always senior management available to assist.</span></li></ul><div><font face="Times New Roman, serif"><span ><div ><p ><strong><span >Customer Orientation:</span></strong></p><div ><p ></p><ul ><li><span >Is focused on identifying and meeting customer needs. <span> </span>Acts to establish a long term business partnership with internal and external customers.</span></li></ul><div ><br></div></div></div><strong>Planning and Organizing:</strong></span></font></div><div><ul ><li><font face="Times New Roman, serif"><span >Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></font></li><li><font face="Times New Roman, serif"><span >The planning and organization will be monitored by the Direct Channel Manager.</span></font></li></ul></div><div ><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Decision Making</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">When negotiating rates and contracts, agents are authorised to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></li><li><span Times New Roman", serif; font-size: 11pt;">In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div></font></div></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Results Orientation</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><strong><font face="Times New Roman, serif"><span ></span></font></strong></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Teamwork</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.</span></li></ul></div><br></div></font></div></div><div lucida console", sans-serif; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><font face="Times New Roman, serif" ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Accountability</span></strong></p><ul ><li><font face="Times New Roman, serif"><span ><div ><span Times New Roman", serif; font-size: 11pt;">Acts responsibly. Can be counted on to keep commitments. Complies with DHL expectations, policies and procedures.<span> <span> </span></span>Builds others' trust in own professionalism, integrity, expertise and ability to achieve results.</span></div></span></font></li></ul><div ><span ><br></span></div><div ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Communication Skills</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style to the needs of others. Listens attentively and asks questions when needed to clarify information.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Self Management</span></strong></p><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><span ><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Attention to Detail</span></strong></p><ul ><li><font face="Times New Roman, serif"><span ><div ><span Times New Roman", serif; font-size: 11pt;">Is thorough and complete in performing all aspects of the job.<span> <span> </span></span>Stays focused on the details of the job, no matter how small.<span> <span> </span></span>Checks and monitors work to ensure accuracy.</span></div></span></font></li></ul></div></span></font></div></div><div ><br><span><strong ><u>Experience</u></strong></span></div></div><div ><span ><u><br></u></span><div ><span><div ><p ><strong><span Times New Roman", serif; font-size: 11pt;">Essential:</span></strong></p><p ></p><div ><div ><p ></p><ul ><li><span Times New Roman", serif; font-size: 11pt;">Excellent verbal communication skills and interpersonal style</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent personal presentation, grooming and hygiene</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent organizational skills, including ability to prioritize workload</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ability to effectively contribute as a team member as part of a busy team</span></li><li><span Times New Roman", serif; font-size: 11pt;">Proven ability to work under pressure in a fast paced, time sensitive environment</span></li><li><span Times New Roman", serif; font-size: 11pt;">Demonstrated ability to use initiative/judgement to solve job related issues</span></li><li><span Times New Roman", serif; font-size: 11pt;">Good understanding of DHL Network</span></li><li><span Times New Roman", serif; font-size: 11pt;">Strong problem solving capability</span></li><li><span Times New Roman", serif; font-size: 11pt;">Desire to get the job done</span></li><li><span Times New Roman", serif; font-size: 11pt;">Passion to provide excellent Customer Service</span></li><li><span Times New Roman", serif; font-size: 11pt;">Right first time philosophy</span></li><li><span Times New Roman", serif; font-size: 11pt;">Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Driving license an advantage</span></li><li><span Times New Roman", serif; font-size: 11pt;">1 to 2 years of DHL experience (if transferred within)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Good command of English language; Arabic an advantage.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Excellent PC skills (MS Word & Excel)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Numerically literate</span></li><li><span Times New Roman", serif; font-size: 11pt;">Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</span></li><li><span Times New Roman", serif; font-size: 11pt;">Well developed communication & selling skills</span></li><li><span Times New Roman", serif; font-size: 11pt;">Professional Telephone Behavior</span></li><li><span Times New Roman", serif; font-size: 11pt;">Customer Services attitude (controlled temperament)</span></li><li><span Times New Roman", serif; font-size: 11pt;">Dedicated, Hardworking and Enthusiastic</span></li><li><span Times New Roman", serif; font-size: 11pt;">Flexible and prepared to work long hours</span></li><li><span Times New Roman", serif; font-size: 11pt;">Reliable</span></li><li><span Times New Roman", serif; font-size: 11pt;">Ability to work under pressure</span></li></ul><div><font face="Times New Roman, serif"><span ><br></span></font></div><div><font face="Times New Roman, serif"><span ><br></span></font></div></div><strong ><span Times New Roman", serif; font-size: 11pt;">Educational</span></strong><span Times New Roman", serif; font-size: 11pt;"><span> </span><strong>Qualifications:</strong></span></div><div ><ul ><li><font face="Times New Roman, serif"><span >Minimum Requirement of Bachelor's Degree</span></font></li></ul></div><strong ><span Times New Roman", serif; font-size: 11pt;"><div ><p ></p></div><u></u></span></strong></div></span><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="584" ><tbody></tbody></table></div></div></div></font></div><br class="Apple-interchange-newline"></div><br></div>
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<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>As Account Tech Strategist Intern you will provide technology guidance to clients and orchestrate the interaction between clients and Microsoft resources to drive new opportunities, demand generation, digital transformation, and the mapping of industry/business scenarios to Microsoft solutions. Drive conversations with clients to present the strategic value of Microsoft solutions and acts as a trusted technology advisor both internally and externally with technical and/or business decision-makers.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program start date: January 2027</strong></p><br><p><strong>About:</strong> This program is tailored for <strong>Kuwaiti Nationals</strong>, aiming to accelerate Kuwaiti employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>This internship is <strong>a paid six-month training program</strong> that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: The 6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>Account Tech Strategist</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Generates business insights based on data received from the customer and internal teams (e.g., community and ecosystem, account team), and from knowledge of the capability of Microsoft products, to provide input into planning processes.</li><li>Assists in the creation of fundamental, technical roadmaps, outlining the digital transformation journey and core wins, with help from others. Builds technical engagement or enablement plan, captures baseline, and drives envisioning.</li><li>Applies an understanding of the customer's business objectives and scenarios in conjunction with industry priority scenarios (IPS) or Microsoft solution areas to map through the sales plays.</li><li>Responds to opportunities presented by the customer, creates demand, and reports isolated problems or issues that the customer is experiencing.</li><li>Provides support to help drive account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Coordinates account teams and conducts forecasting and tracking of the business, as instructed. Execute tasks related to the technical portion of the account plans.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field. </li><li>Kuwaiti nationality.</li><li>Legally authorized to work in Kuwait (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Strong balance of both business and technical skills.</li><li>Exceptional negotiation, customer service, and interpersonal skills.</li><li>Technical consulting, technical consultative selling, product development, or related technical/sales experience is a plus.</li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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Kuwait </div>
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<strong>Overview</strong> <br> <br> <p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p> <br> <strong>Responsibilities</strong> <br> <br> <p>The Maintenance Controller for the Kuwait KC-130J Program at Al Mubarak airfield in Kuwait has is responsible for assisting the Maintenance Manager in daily operation and management and administration of the aircraft maintenance program, maintenance personnel, and maintenance actions required to support the customer s missions and flight schedules. The Maintenance Controller assigns priorities and directs maintenance personnel to correct discrepancies, generate work orders, track and comply with all inspection requirements, compile and record maintenance data applicable to the Maintenance Information System (MIS), provide the ability to compare records and reports on consumption of material, quality control, and other aspects of production.</p> <p> </p> <p> <strong>Description:</strong> </p> <ul> <li>Act as point of contact for all aircraft discrepancies that may affect daily operations and mission success.</li> <li>Direct and coordinate all scheduled and unscheduled maintenance actions and workload planning</li> <li>Attend meetings with the customer and provide information, reports, and official correspondence regarding aircraft status, mission capability, and maintenance planning information.</li> <li>Coordinate with the Maintenance Manager and customer representatives in the management of scheduled and unscheduled maintenance to ensure the most efficient use of time and resources.</li> <li>Analyze maintenance data to identify trends and initiate corrective actions as necessary.</li> <li>Manage completion of maintenance actions and ensure the complete and accurate entry of data into the Maintenance Information System (MIS).</li> <li>Coordinate with adjacent contractors and supporting agencies to acquire necessary tools, parts, support, materials, and equipment to prevent maintenance stoppages.</li> <li>Ensure accuracy of documentation, (i.e., aircraft, engine, propeller, logbooks, weight and balance records, and MIS) and adherence to technical publications, policies, procedures, and safe maintenance practices.</li> <li>Prepares and sends required reports and attend staff / customer meetings as required.</li> <li>Coordinate troubleshooting efforts on complex maintenance discrepancies, making recommendations for courses of action based on aircraft service history analysis, applicable Maintenance Manual guidance, and operator experience.</li> <li>Use illustrated parts breakdowns (IPB)s to determine material requirements, research associated part numbers, and order parts.</li> <li>Monitor and track all life limited components, periodic special, hourly, conditional, and phase maintenance/isochronal inspections as required by the Periodic Maintenance Requirements Manual, Maintenance Requirement Cards (MRC)s, manufacturer s specifications, and all applicable directives, orders, and instructions.</li> <li>Coordinate with operations personnel and aircrew members to ensure the flight schedule is adequately supported and missions are able to be conducted within prescribed timelines.</li> <li>Conduct off-station maintenance when required.</li> <li>Assist in the conduct of maintenance on the flight line and back shops as required to ensure aircraft are available to support the flight schedule.</li> <li>When necessary, perform other duties and functions critical to the support of the program.<br> </li> </ul> <br> <strong>Qualifications</strong> <br> <br> <p> <strong>Education / Certifications:</strong> </p> <ul> <li>High School Diploma</li> </ul> <p>Must be able to obtain/maintain the following required certifications/qualifications:</p> <ul> <li> <p>This position requires the ability to obtain and maintain a Department of Defense (DoD) Secret Level security clearance.</p> </li> <li>Aircraft Weight & Balance certification</li> <li>Safe for Flight certification</li> <li>Aviation Gas Free Engineering (AVGFE) certification</li> <li>Hydraulic Contamination certification</li> <li> I Level & O Level Tire & Wheel certification</li> <li> I Level MLG Brake repair / rebuilding qualification</li> <li>Auxiliary Power Unit (APU) run qualification</li> <li>Applicable Support Equipment licensing</li> <li>Collateral Duty Inspector (CDI) qualification</li> <li>Collateral Duty Quality Assurance Representative (CDQAR) qualification</li> <li>Corrosion Prevention and Control and Aircraft Paint qualification</li> <li>Confined Space Entry certification</li> </ul> <p> <strong>Experience:</strong> </p> <p> Eight years aircraft maintenance experience with five years experience working on C-130J aircraft preferred.<br> Naval Aviation Maintenance Program (NAMP) 4790.2 or equivalent experience with Air Force Instruction 21-101 preferred.<br> Safe for Flight experience and certification specific to C-130J aircraft preferred.<br> Must have a working knowledge of first aid procedures to be used in an emergency.<br> Must have a strong knowledge base of aviation maintenance programs, processes, and procedures (example: Safety, Tool Control, HAZMAT, inspection programs, administrative requirements, support equipment, calibration/torque programs & procedures).</p> <p> </p> <p> <strong>Specific Requirements:</strong> </p> <ul> <li>Must be United States (U.S.) citizen, be able to read, write, and understand the English language</li> <li>Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 24 months of time remaining before expiration.</li> <li>Must have a valid U.S. Driver s License.</li> <li>Must be willing to follow Kuwait Labor Law policies and able to adhere to and comply with all Kuwaiti Labor and Immigration requirements.</li> <li>Must be willing to administrate, maintain, and manage maintenance programs (ex. Tool Control, HAZMAT, FOD, MetCal, etc ) as required by local policies.</li> <li>Must be willing and able to comply with all program functional requirements to include but not limited to: The performance of I Level maintenance functions in support of In-Flight Refueling Reel/system maintenance, NLG & </li></ul> <p> </p> <p> </p>
<p>Installs and maintains low-voltage (480/277, 600 volts) and below (50/60 HZ) single and multi-phase power wiring. Installs feeder and branch circuits including conduit, service wire, fuse and breaker panels, switches, outlets, junction and outlet boxes, lighting fixtures, splices, connectors, and ground wiring for red and black installations. Ensures that the material used, and workmanship meets the requirements of the applicable technical and safety standards. Provide detailed reports on equipment s failures maintenance requirements and lifecycle replacements. Respond to service calls and preventive maintenance inspections orally or in writing through computerized maintenance management system (CMMS) regarding malfunctioning/inoperable equipment. Use US Army quality assurance procedures to ensure that the material used, and workmanship meet the requirements of the applicable DoD and military specifications, criteria, procedures, and technical/safety standards. Provide electrical design input to engineering installation plans and Engineering Change Proposals (ECP). Provide 24-hour 7-day quick reaction technical support to mission critical equipment s. Performs power quality measurements on the commercial and technical power of the facility and plans actions for correction of any deficiencies. Supports US Army systems on site whenever and wherever deployed. Available to deploy to other countries and/or theaters to perform quick reaction technical support to US forces worldwide military contingency missions and requirements in potentially hazardous work environments. Able to maneuver in small spaces and lift up to 50lbs.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree and 3 plus years of experience or College, Vocational School, or High School diploma or equivalent and a combination of 10 years education and experience leading to licensure as a Master Electrician, or equivalent licensure or certification at a state level; or 12 years experience in an equivalent Military Electrician training/certification. US Citizen with an active TS/SCI is required. Must have knowledge of and experience in developing solutions to unique security requirements inherent with US Top Secret Sensitive Compartmented Information Facilities (SCIF) and their classified operations, including classified data processing protection.</p><p>Experience in the management of an operational military unit/activity or civilian equivalent is required. Experience leading planning charrettes, working with DoD clients, and presenting to and engaging with military leadership.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for go-getters who find joy in the fast lane. Excitement awaits ready to bring your vibrant spirit on board? Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments. We are currently seeking a M&E Executive to join our vibrant team. At Park Inn by Radisson Hotel & Apartments, we are in search of individuals who go beyond the resume those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning. As a M&E Executive with, you infuse our dynamic Sales Team with a unique blend of ambition, a results-driven approach, and a genuine passion for engaging with customers. Your leadership elevates our sales efforts, ensuring success in every interaction. Proactivity Conduct sales calls, guest visits, and hotel site inspections. Handle inquiries for meetings, conferences and social events. Prepare proposals, quotations, contracts for guests and Banquet Event Orders (BEOs) Coordinate event requirements with all hotel departments. Build and maintain strong relationships with guests and key accounts. Conduct site inspections and guest meetings. Ensure the successful planning and execution of all events. Follow up on inquiries and convert leads into confirmed business. Conduct pre-event meetings and site inspections with guests. Follow up with guests after events to obtain feedback and encourage repeat business. Maintain sales reports, forecasts, event calendars, and related documentation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in sales beneficial but not essential</li><li>Hands-on approach with a can-do work style</li><li>Commitment to delivering exceptional guest service with a passion for the hospitality industry.</li><li>Ability to find creative solutions taking ownership for duties and tasks assigned.</li><li>Personal integrity, with the ability to work in an environment that demands excellence.</li><li>Experience of working with IT systems on various platforms</li><li>Strong communication skills</li></ul><p></p></section>
Classification: Institutional Support<br><br>Reports To: Technology Support Coordinator<br><br>Location: Saad Al Abdullah, Kuwait<br><br>About The American International University<br><br>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.<br><br>For more information, visit: www.aiu.edu.kw<br><br>Job Summary<br><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.<br><br>Role Impact<br><br>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.<br><br>Key Responsibilities<br><br>IT Support & Helpdesk Operations<br><br>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university. Install, configure, and set up new computer systems, hardware, and standard software images. Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner. Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (Service Desk Plus). Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS. Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting. Conduct IT orientation and onboarding support for new faculty and staff members. Test and validate software updates, patches, and application deployments prior to or following rollout. Printing Student and Staff ID Cards and granting necessary access. Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.<br><br>Classroom, Lab & Office Technology Support<br><br>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness. Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools. Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.<br><br>Academic Software & Lab Environment Support<br><br>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership. Provide operational support for academic software platforms used in teaching and learning environments. Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions. Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements. Support testing and validation of academic software updates prior to semester rollouts.<br><br>Endpoint Deployment & Asset Support<br><br>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems. Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment. Support ID card printing management systems and associated hardware as required.<br><br>User & System Administration<br><br>Assist with domain access, user account creation, and email registration under established procedures. Administer and maintain Active Directory accounts, group memberships, and basic permissions. Support Microsoft 365 user accounts, email configuration, and collaboration tools. Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting. Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.<br><br>Network & Infrastructure Support<br><br>Assist with basic network connectivity troubleshooting and performance-related issues. Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings. Support System Administrator and Network Engineer with diagnostics and implementation of systems.<br><br>Event Technology & Technical Support<br><br>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities. Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment. Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue. Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions. Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support. Assist with setting up and teardown of event-related technology before and after events.<br><br>Time Attendance System Administration<br><br>Support administration and operational use of the Time Attendance System (COSEC). Generate payroll-related attendance reports and weekly faculty attendance reports as required. Upload and maintain monthly shift schedules within the COSEC system based on approved rosters. Implement approved shift changes and schedule updates requested by the HR Department. Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.<br><br>Documentation, Regulatory Compliance, and Continuous Improvement<br><br>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing. Follow IT policies, SOPs, security guidelines, and service standards. Identify recurring issues and suggest improvements to processes or configurations.<br><br>Key Competencies<br><br>Strong troubleshooting and problem-solving skills Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments Ability to support students and faculty in high-usage instructional settings Basic understanding of networking, identity systems, and cloud-based productivity platforms Customer-service mindset with clear communication skills Ability to follow procedures, prioritize tasks, and work under supervision Willingness to support extended hours during peak academic periods or events<br><br>Educational Qualifications & Certification<br><br>Diploma or bachelor’s degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, Comp TIA, or equivalent).<br><br>How To Apply<br><br>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs<br><br>Applications will be reviewed on a rolling basis until the position is filled.<br><br>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br>What You Will Do<br><br>Manage and supervise the Kitchen team in accordance with Four Seasons core and culture standards and local operating criteria at all times. Form a strong team spirit within the team by taking a personal interest in every employee in the department and fostering excellent inter departmental cooperation. Actively promote the career development of his/her team members by offering continuous training and exposure opportunities, performance feedback, effective coaching and disciplining when necessary. Take a lead in all facets of Training activities in the Preparation Department. Drive quality standards for all food prepared in the kitchen, constantly inspects taste, temperature and visual appeal and portion size. Ensures standard recipes are followed strictly. Comply with HACCP procedures and ensures highest level of hygiene and sanitation is all food preparation. Examine food suppliers and received goods for quality and quantity. Assist the Executive Sous Chef in the development of creative menus and implementation of promotions in keeping with seasonality and restaurant concepts. Must be “hands on” and able to practice and demonstrate excellent technical kitchen skills. Lead in the execution of special culinary events. Requisition all food items needed daily from the food storeroom in concert with all cooks. Supervise all employees during the setup, service and breakdown for each meal period. Verify the taste and presentation of produced food prior to meal periods. Follow all control and key procedures. Communicate and delegate the production schedule for the day, collating quantities to be produced from the forecast and for the next day's banquet function sheets. Expedite orders on the line. Inspect and supervise the sanitation and maintenance of equipment.<br><br>What You Bring<br><br>Minimum of three years’ experience working in a similar position in an Arabic Cuisine Restaurant. Ability to work well under pressure. Works well in a team environment ability to work effectively under pressure. Be thorough and pay attention to detail. Excellent verbal communication skills in English and Arabic.<br><br>What We Offer<br><br>Full board one bedroom accommodation in a high quality, well-resourced compound. Complimentary nights at FS Hotels worldwide. Regular social and sporting events. Paid home leave tickets. Quality employee meals. Transportation to and from work. Free Wi-Fi in accommodation and employee transportation buses.<br><br>Work Authorization<br><br>Hotel will apply for the work authorization for the successful candidate<br><br>We look forward to receiving your application!
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><u>What You Will Do</u></b></p><br><br><p><b>Operational Excellence</b></p><br><br><ul><li>Oversee spa booking practices to maximize productivity and room utilization, ensuring efficient scheduling during peak and off-peak hours.</li><li>Conduct daily checks of guest areas, including locker rooms, fitness areas, and relaxation rooms, to ensure cleanliness, orderliness, and proper equipment functioning.</li><li>Manage inventories and reorder supplies to meet operational demands.</li><li>Collaborate with spa management on new procedures to improve service and productivity.</li></ul><br><p><b>Team Leadership & Development</b></p><br><br><ul><li>Supervise daily operations of the spa team, including therapists, attendants, and coordinators, ensuring adherence to standards.</li><li>Conduct training sessions for new hires, maintaining and updating the Spa Training Manual and testing materials quarterly.</li><li>Continuously retrain team members to improve service delivery and operational efficiency.</li><li>Monitor and document staff performance, assisting with evaluations and corrective actions as needed.</li><li>Develop and implement up-selling incentives to drive revenue growth.</li></ul><br><p><b>Guest Experience & Engagement</b></p><br><br><ul><li>Provide consultations and familiarize guests with services, amenities, spa, and hotel facilities.</li><li>Set and coordinate guest appointments while adhering to Four Seasons’ service standards.</li><li>Promote and sell retail products, tailoring recommendations to guest needs.</li><li>Anticipate guest needs, resolve issues promptly, and ensure complete satisfaction.</li></ul><br><p><b>Retail Management</b></p><br><br><ul><li>Maintain retail displays, ensuring neatness and proper stock levels.</li><li>Conduct monthly inventory and introduce new, unique products to enhance retail offerings.</li><li>Implement and monitor retail incentive plans for staff to boost sales.</li></ul><br><p><b>Administrative Responsibilities</b></p><br><br><ul><li>Ensure accurate input of services, gratuities, and retail sales into the POS system.</li><li>Prepare accounting reports, research voucher issues, and resolve discrepancies</li><li>Maintain an organized workspace and manage desk supplies, guest materials, and operational inventories.</li></ul><br><p><b><u>What You Bring</u></b></p><br><br><ul><li>Passion for the health and wellness industry and commitment to delivering exceptional guest experiences.</li><li>Oral and written proficiency in <b>English and Arabic.</b></li><li>Excellent communication and organizational skills, with the ability to prioritize in a busy environment.</li><li>Previous supervisory experience in a luxury spa or wellness setting preferred.</li><li>Knowledge of spa software systems and hotel interface programs such as Book4Time, Birchstreet, Opera, and HotSOS.</li><li>Proficiency in Microsoft Office (Word and Excel) and Canva.</li><li>Ability to inspire and motivate team members while maintaining professionalism and attention to detail.</li></ul><br><p><b><u>What We Offer</u></b></p><br><br><ul><li>Competitive compensation and benefits package.</li><li>Opportunities for professional growth within a globally recognized luxury brand.</li><li>Access to world-class training and development programs.</li><li>A collaborative and supportive work environment that values innovation and excellence.</li><li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li><li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences</li></ul><br><p><b><u>Work Authorization</u></b></p><br><br><p>Hotel will apply for the work authorization for the successful candidate</p><br><br><p><br>We look forward to receiving your application!</p><br><br><br><br><br><br><br> </div>