Operation Manager Jobs in Kuwait
1463 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Director of Institute of Private Training Classification: Senior Administrative and Academic Leadership- Director Level Reports To: VP for university engagements About The American International University American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society. AIU is executing its RISE Strategy 2PHONE_NUMBER, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda. For more information, visit: www.aiu.edu.kw Department Profile The Institute for Private Training (IPT) is responsible for designing, developing, and delivering executive education, professional development, customized corporate training, consultancy services, and workforce development programmes. IPT collaborates with government entities, private sector organizations, international institutions, and professional associations to deliver high-quality learning solutions that address national priorities and industry needs. The Institute plays a strategic role in strengthening AIU's engagement with external stakeholders, diversifying institutional revenue, enhancing professional education, and supporting the University's contribution to national human capital development. Scope of Work The Director of the Institute for Private Training (IPT) provides strategic leadership for AIU's executive education, professional development, and workforce development initiatives. Reporting to the Vice President for University Engagements, the Director is responsible for developing and implementing the Institute's strategic vision, expanding its portfolio of professional training and executive education programmes, ensuring operational excellence, and driving sustainable business growth. Working in close collaboration with the Partnership Office under the Office of the Vice President for University Engagements, the Director will identify, establish, and strengthen strategic partnerships with government entities, private sector organizations, international universities, professional associations, and industry leaders. These partnerships will support the co-development of executive education programmes, customized corporate training, professional certifications, consultancy services, applied research initiatives, and other collaborative activities that advance AIU's strategic objectives and contribute to Kuwait Vision 2035. The Director will lead business development activities, identify emerging market opportunities, oversee programme quality and financial performance, promote innovation in executive education, and position IPT as a leading provider of professional training and lifelong learning within Kuwait and the GCC region. Key Responsibilities Develop and implement the strategic plan for the Institute for Private Training in alignment with AIU's RISE Strategy and Kuwait Vision 2035. Lead the growth and development of executive education, professional development, customized corporate training, consultancy services, and lifelong learning initiatives. Develop sustainable business strategies to increase institutional revenue through executive education, corporate training, professional certification programmes, and strategic partnerships. Work closely with the Partnership Office to establish and strengthen collaborations with government entities, private sector organizations, international universities, accreditation bodies, and professional organizations. Identify emerging workforce development needs and design innovative programmes that respond to market demand. Lead the development, implementation, quality assurance, and continuous improvement of executive education and professional training programmes. Expand AIU's portfolio of internationally recognized professional certifications and executive education offerings. Prepare annual business plans, operational plans, budgets, and key performance indicators to ensure sustainable institutional growth. Monitor programme quality, client satisfaction, financial performance, and operational effectiveness using measurable performance indicators. Promote innovation, digital learning, artificial intelligence applications, and emerging technologies within executive education and professional training. Represent AIU and IPT at national, regional, and international events, conferences, and professional forums to enhance institutional visibility and establish new strategic opportunities. Collaborate with AIU's academic schools, research centers, and administrative departments to develop interdisciplinary professional education programmes. Ensure compliance with all relevant University policies and applicable regulatory and quality assurance requirements Reporting Departments (If Applicable) Institute for Private Training (IPT) Coordinator Minimum Qualifications: Education Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred. Experience Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Minimum Qualifications:</b></p><p><b>Education</b> Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred.</p><p><b>Experience</b> Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives. Experience leading multidisciplinary teams and working with senior executives, government officials, and external stakeholders.</p><p><b>Technical Knowledge</b> Strategic planning and institutional development. Executive education and professional training management. Business development and partnership management. Programme design and quality assurance. Budgeting and financial management. Digital learning platforms and emerging educational technologies. Performance management and KPI development.</p><p><b>Skills and Competencies</b> Proven leadership and people management skills with the ability to lead multidisciplinary teams and foster a high-performance culture. Excellent knowledge of private training, professional development, and continuing education best practices. Excellent written and verbal communication skills in English; Arabic language proficiency is an advantage. Knowledge of workforce development trends, professional certifications, and industry training requirements.</p><b>Preferred Qualifications</b><p>Master's degree in Education, Business Administration, Management, Information Systems, Data Science, Strategic Management, Organizational Development, or a related field. Experience working with higher education institutions, executive education centers, or professional training organizations. Experience establishing strategic partnerships with government entities, private sector organizations, international institutions, or professional associations. Demonstrated success in business development, revenue generation, and expanding professional training or executive education services. Experience developing customized corporate training, executive education, consultancy, or professional certification programmes. Knowledge of Kuwait's higher education sector, workforce development priorities, and Kuwait Vision 2035. Experience managing international collaborations and cross-sector partnerships. Experience integrating digital technologies, AI-enabled solutions, or innovative learning approaches into professional training and executive education. Professional certifications in leadership, project management, quality management, executive education, or organizational development are considered an asset.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose The Director of Quality Assurance and Institutional Effectiveness is responsible for leading and overseeing all quality assurance, assessment, accreditation, and institutional effectiveness activities. The role ensures compliance with national and international accreditation standards, promotes a culture of continuous improvement, and supports data-driven decision-making across academic and administrative units. Key Responsibilities Lead and oversee institutional quality assurance, assessment, and institutional effectiveness processes Coordinate institutional and program-level accreditation activities, including self-studies, reports, and site visits Ensure ongoing compliance with national and international accreditation and quality standards Develop and maintain institutional assessment frameworks and performance indicators Collaborate with academic and administrative units to support continuous improvement initiatives Monitor, analyze, and report institutional effectiveness data to senior leadership Supervise quality assurance, accreditation, and assessment staff Support strategic planning and policy development related to quality and effectiveness Prepare reports and documentation for leadership, governing bodies, and accrediting agencies Perform other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills and Qualifications Strong knowledge of higher education quality assurance, accreditation, and assessment practices. Demonstrated experience managing accreditation or institutional effectiveness processes. Excellent organizational, analytical, and project management skills. Strong written and verbal communication skills in English. Ability to work collaboratively across academic and administrative units. High level of integrity and ability to handle confidential information. Proficiency in Microsoft Office and institutional data or reporting systems. Education and Experience Doctoral degree any field (required) from a reputable university. Minimum of 7 10 years of progressive experience in quality assurance, accreditation, or institutional effectiveness within higher education. Prior leadership or supervisory experience required.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are working on a Senior Womenswear Fashion Designer on behalf of a leading international fashion retail business based in Kuwait. This is an exciting opportunity to join a design-led organisation that continues to invest heavily in product innovation, brand development and international growth. Working as part of an established creative team, the successful candidate will play a central role in shaping seasonal womenswear collections for a broad and discerning customer base . THE POSITION WILL REQUIRE RELOCATION TO KUWAIT</p><p>The Role</p><p>The Senior Fashion Designer will be responsible for developing commercially successful collections from concept through to final product, combining strong creative vision with an in-depth understanding of customer trends and market dynamics. Working closely with buying, merchandising and sourcing teams, you will ensure collections are delivered on time, within budget and in line with the overall brand direction .</p><p>Key Responsibilities</p><ul><li>Design and develop seasonal womenswear collections across multiple product categories.</li><li>Research global fashion, consumer and lifestyle trends to identify new opportunities.</li><li>Produce mood boards, colour palettes, fabric selections and design concepts.</li><li>Collaborate closely with buying, technical and production teams throughout the product development cycle.</li><li>Work with suppliers and manufacturers to ensure design integrity and quality standards are maintained.</li><li>Attend fit sessions, review samples and oversee collection refinement through to final sign-off.</li><li>Support the development of a strong and differentiated product identity aligned to the brand strategy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience as a Senior Fashion Designer within a premium or high-volume fashion retail environment.</li><li>Recent experience with an internationally recognised retailer.</li><li>Strong understanding of womenswear product development, fabric sourcing and commercial design.</li><li>A creative eye combined with excellent technical and product development capabilities.</li><li>Ability to balance innovation with commercial awareness and customer insight.</li><li>Confident communicator, capable of working effectively across international teams and supplier networks.</li></ul><p></p></section>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate Quarterly Business Review scenarios — performance vs.<br> benchmark, allocation drift against IPS tolerance bands, and material fund document changes; Create rebalancing and tax-loss harvesting test cases involving cost basis, short-term vs.<br> long-term capital gains, and wash-sale rule application; Develop suitability check cases probing risk tolerance, time horizon, prohibited holdings, and concentration limits against a client's Investment Policy Statement; Construct fee-stack analysis cases: portfolio-weighted expense ratios, advisory fees, and all-in cost comparisons against category benchmarks; Document test cases clearly with verified calculations, policy citations, and correct answers.<br> What we look for This opportunity is a good fit for professionals with a background in investment management, financial advisory, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Economics, Business Administration, Accounting, Mathematics, Statistics, or any related field; 2+ years of finance, investment, accounting, or financial services experience; Current or recent experience in advisory & management or adjacent roles; Practical knowledge of portfolio performance analysis, tax-lot accounting, wash-sale rules, and Investment Policy Statement literacy; a CFA, CFP, CPWA, CIMA, or CIPM credential is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
<p> <strong>PURPOSE OF THE PROJECT</strong> </p>
<p>We are seeking a seasoned banking professional to lead the growth and expansion of our Commercial Cards and B2B payments portfolio in Kuwait. The role will focus on driving corporate client acquisition, scaling cardable supplier payment opportunities, and strengthening the bank's position as a strategic partner for enterprise clients. The ideal candidate brings strong expertise in commercial cards, corporate banking, and payment solutions, with a proven track record in business development, portfolio growth, and stakeholder management.</p>
<p> <strong>Core Responsibilities and Accountabilities:</strong> </p>
<ul> <li>Drive growth of the commercial card's portfolio across large corporates and mid-market segments.</li> <li>Identify and unlock B2B supplier payment opportunities and increase card penetration.</li> <li>Develop and execute go-to-market strategies aligned with regional priorities.</li> <li>Manage relationships with corporate clients including MNCs and enterprises.</li> <li>Position the bank as a trusted advisor in supplier payments and working capital optimization.</li> <li>Support product development and commercial card solution launches.</li> <li>Collaborate with internal stakeholders across transaction banking, risk, and operations.</li> <li>Conduct market and competitor analysis to enhance offerings.</li> </ul>
<p> <strong>Knowledge and Experience:</strong> </p>
<ul> <li>12/18+ years of experience in corporate banking, payments, or commercial cards.</li> <li>Strong expertise in B2B payments and corporate client management.</li> <li>Proven track record in business development and revenue growth.</li> <li>Experience managing corporate portfolios and cross-functional teams. - Strong stakeholder management and communication skills.</li> </ul>
<p> <strong>Key Competencies:</strong> </p>
<ul> <li>Strategic thinking and commercial acumen</li> <li>Client relationship management</li> <li>Sales leadership and execution</li> <li>Product innovation and market development</li> <li>Data-driven decision making</li> </ul>
<p> <strong>Mandatory Skills:</strong> </p>
<ul> <li>Strong experience across the GCC banking markets.</li> <li>Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.</li> <li>Being able to work in a faced-paced matrix organisation.</li> <li>Excellent communication skills in English (written, verbal, and presentation); fluency in Arabic is an advantage. </li> </ul>
<p> <strong>Preferred Skills:</strong> </p>
<ul> <li>The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.</li> <li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li> <li>An understanding of regional regulations across financial services or payment networks.</li> </ul></div></section>
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<p>As an Art Director at our leading retail and wholesale company in Al Kuwait, you will play a crucial role in shaping the visual identity of our brand. This position allows you to blend your creative talent with strategic insight, overseeing the development of impactful marketing campaigns that effectively communicate our brand message and drive customer engagement. Your expertise will be essential in translating our vision into compelling visual narratives that resonate with our target audience.</p><p>You will work closely with a talented team of designers, marketers, and product developers in a collaborative and innovative environment. Our company culture emphasizes creativity and teamwork, providing you with the opportunity to lead projects that challenge your skills and expand your professional horizons. As an Art Director, you will not only enhance your leadership capabilities but also stay abreast of industry trends and technological advancements, positioning yourself for significant career growth.</p><p>We are committed to your professional development, offering training programs and resources to ensure you remain at the forefront of design and marketing strategies. By joining our team, you will have the chance to make a lasting impact in the retail sector while advancing your career in a supportive and dynamic workplace.</p><ol><li><b>Responsibilities:</b>Lead and inspire the creative team to conceptualize and produce visually compelling marketing campaigns that align with our brand strategy, utilizing industry-standard design software like Adobe Creative Suite.</li><li>Collaborate with marketing and product development teams to ensure consistent messaging and branding across all platforms, enhancing customer engagement and brand loyalty.</li><li>Develop and present design concepts to stakeholders, incorporating feedback to refine projects and meet objectives and deadlines effectively.</li><li>Conduct thorough market research to stay updated on industry trends, competitor activities, and consumer preferences, using insights to inform creative direction and strategies.</li><li>Mentor junior designers, fostering a culture of collaboration and creativity while encouraging professional development within the team.</li><li>Manage multiple design projects simultaneously, ensuring timely delivery of high-quality assets while adhering to budget constraints and specifications.</li><li>Evaluate and select external vendors and freelancers for specific projects, negotiating contracts to ensure deliverables meet the company’s quality standards.</li><li>Analyze the performance of design initiatives and marketing campaigns, using metrics and feedback to refine strategies for future projects.</li><li>Maintain brand consistency across all visual communications, ensuring that all design work accurately reflects the company’s identity and values.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Expertise in design software such as Adobe Creative Suite, enabling the creation of high-quality visual content.</li><li>Strong leadership skills to effectively manage and motivate a creative team to achieve common objectives.</li><li>Excellent communication skills for articulating ideas and collaborating effectively with cross-functional teams.</li><li>Creative problem-solving abilities to develop innovative design solutions that align with business goals.</li><li>Solid understanding of marketing principles to create designs that enhance brand visibility and customer engagement.</li><li>Ability to conduct market research and analyze trends to inform design strategies and decisions.</li><li>Strong project management skills to handle multiple tasks and deadlines efficiently, ensuring timely project delivery.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>An opportunity has arisen for Associate Director of Sales to join Sales at Jumeirah Messilah Beach. The main duties and responsibilities of this role are: Responsible for achieving the assigned financial targets set by the Management Managing business inquiries for (individual and groups bookings), conference & events, food and beverage, outside catering and any other revenue center request Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay. Collaborate with internal & external contacts/colleagues to ensure the utmost experience possible to own guests Ensure achievement of the financial targets under assigned accounts/sector Maintain and develop close business relationship with institutions Educate and update contacts on product and services Report sales activities on daily basis using the company s standard reporting tools Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results Monitor the market closely and report to news, happenings and market changes with direct effect on business</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Should have 2-year minimum experience in same role in a five-star hotel. Excellent communication, interpersonal and relationship skills Excellent analytical skills Ability to work in a fast-paced environment Principled negotiating skills</p><p></p></section>
<p><h4>About Jumeirah and the hotel:</h4>
<p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p>
<p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p>
<p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p>
<p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p>
<h4>About the job:</h4>
<p>An opportunity has arisen for Associate Director of Sales to join Sales at Jumeirah Messilah Beach. The main duties and responsibilities of this role are:</p>
<ul>
<li>Responsible for achieving the assigned financial targets set by the management</li>
<li>Managing business inquiries for individual and group bookings, conference and events, food and beverage, outside catering and any other revenue center request</li>
<li>Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay</li>
<li>Collaborate with internal and external contacts and colleagues to ensure the utmost experience possible to own guests</li>
<li>Ensure achievement of the financial targets under assigned accounts and sector</li>
<li>Maintain and develop close business relationships with institutions</li>
<li>Educate and update contacts on product and services</li>
<li>Report sales activities on a daily basis using the company’s standard reporting tools</li>
<li>Organize business entertainment activities with clients and contacts to build relationships, educate on product and drive financial results</li>
<li>Monitor the market closely and report news, happenings and market changes with direct effect on business</li>
</ul>
<h4>About you:</h4>
<ul>
<li>Should have 2-year minimum experience in the same role in a five-star hotel</li>
<li>Excellent communication, interpersonal and relationship skills</li>
<li>Excellent analytical skills</li>
<li>Ability to work in a fast-paced environment</li>
<li>Principled negotiating skills</li>
</ul>
<h4>About the benefits:</h4>
<p>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</p></p><p></p>
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<p><span>Position: </span><span>Director, Office of Faculty Affairs (OFA)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty.</p><br> <p>The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching & Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities.</p><br> <p>The Office complements—but does not replace—the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness.</p><br> <p><span>The Office carries four interconnected institutional mandates:</span></p><br>
<p><span>1. Faculty Success & Engagement</span></p><br>
<p>Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support.</p><br> <p><span>2. Academic Career Development & Recognition</span></p><br>
<p>Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth.</p><br> <p><span>3. Academic Policies & Shared Governance</span></p><br>
<p>Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development.</p><br> <p><span>4. Institutional Excellence & Faculty Effectiveness</span></p><br>
<p>Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission.</p><br> <p><span>Scope of Work</span></p><br>
<p>The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance.</p><br> <p>The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission.</p><br> <p>The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities.</p><br> <p>This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Success and Academic Engagement</span></p><br>
<ul>
<li>Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle.</li>
<li>Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty.</li>
<li>Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching & Learning.</li>
<li>Promote interdisciplinary collaboration among faculty across schools.</li>
<li>Develop programmes supporting faculty engagement and institutional belonging.</li>
<li>Coordinate faculty networking events, retreats, academic forums, and engagement initiatives.</li>
<li>Support faculty wellbeing through collaboration with relevant institutional offices.</li>
<li>Facilitate communication between Academic Affairs and faculty.</li>
<li>Serve as an accessible resource for faculty seeking guidance on academic policies and procedures.</li>
<li>Promote an inclusive, respectful, and collaborative academic culture.</li>
<li>Coordinate faculty recognition and appreciation initiatives.</li>
<li>Support retention of high-performing faculty through engagement initiatives.</li>
<li>Develop institutional faculty engagement and satisfaction surveys.</li>
<li>Analyse institutional trends affecting faculty wellbeing and engagement.</li>
<li>Coordinate faculty leadership retreats.</li>
<li>Coordinate communities of academic practice.</li>
<li>Support international faculty transition and integration.</li>
<li>Develop faculty wellbeing initiatives.</li>
<li>Promote cross-school collaboration.</li>
<li>Coordinate annual faculty engagement programmes.</li>
</ul> <p><span>2. Academic Policies and Faculty Governance</span></p><br>
<ul>
<li>Develop, maintain, and periodically review faculty-related academic policies.</li>
<li>Maintain the AIU Faculty Handbook.</li>
<li>Coordinate policy implementation across all schools.</li>
<li>Ensure consistent interpretation and application of faculty academic policies.</li>
<li>Support Faculty Council operations.</li>
<li>Coordinate faculty committee appointments.</li>
<li>Support elections to Faculty Council and other academic committees.</li>
<li>Promote shared governance across Academic Affairs.</li>
<li>Develop policy guidance documents.</li>
<li>Advise Deans and Department Chairs on policy interpretation.</li>
<li>Coordinate institutional consultation during policy development.</li>
<li>Benchmark policies against international best practice.</li>
<li>Review governance structures to ensure effectiveness.</li>
<li>Promote faculty participation in institutional decision-making.</li>
<li>Maintain the institutional Faculty Policy Repository.</li>
<li>Coordinate annual review of the Faculty Handbook.</li>
<li>Develop faculty policy guidance notes.</li>
<li>Support Faculty Council strategic planning.</li>
<li>Coordinate faculty consultations during policy revisions.</li>
</ul> <p><span>3. Faculty Career Development and Academic Progression</span></p><br>
<ul>
<li>Coordinate institutional promotion processes.</li>
<li>Coordinate academic rank assignment and review.</li>
<li>Coordinate promotion committees.</li>
<li>Develop guidance relating to promotion expectations.</li>
<li>Coordinate academic leadership development programmes.</li>
<li>Identify emerging academic leaders.</li>
<li>Support succession planning.</li>
<li>Coordinate sabbatical recommendations.</li>
<li>Coordinate research leave recommendations.</li>
<li>Coordinate distinguished appointments.</li>
<li>Coordinate emeritus appointments.</li>
<li>Coordinate visiting scholar appointments.</li>
<li>Promote continuous academic career development.</li>
<li>Monitor institutional promotion outcomes.</li>
<li>Benchmark promotion practices internationally.</li>
<li>Develop institutional leadership development pathways.</li>
<li>Coordinate Department Chair orientation.</li>
<li>Support Associate Dean leadership development.</li>
<li>Monitor promotion success rates.</li>
<li>Support faculty preparing promotion portfolios.</li>
</ul> <p><span>4. </span><span>Faculty Academic Excellence</span></p><br>
<ul>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development priorities.</li>
<li>Identify institutional faculty development needs.</li>
<li>Promote excellence in teaching, scholarship, and service.</li>
<li>Encourage interdisciplinary collaboration.</li>
<li>Promote international academic engagement.</li>
<li>Coordinate academic recognition programmes.</li>
<li>Promote faculty awards.</li>
<li>Encourage innovation in academic practice.</li>
<li>Support leadership development.</li>
<li>Monitor institutional trends affecting faculty success.</li>
<li>Coordinate institutional teaching awards jointly with the Centre for Teaching & Learning.</li>
<li>Promote participation in professional associations.</li>
<li>Encourage educational innovation.</li>
<li>Promote academic leadership development.</li>
<li>Support institutional academic excellence initiatives.</li>
</ul> <p><span>5. Faculty Recognition and Community Building</span></p><br>
<ul>
<li>Coordinate annual faculty awards.</li>
<li>Develop recognition programmes.</li>
<li>Celebrate faculty achievements.</li>
<li>Coordinate promotion celebrations.</li>
<li>Publicise faculty accomplishments.</li>
<li>Support faculty appreciation events.</li>
<li>Strengthen institutional culture.</li>
<li>Foster collegiality.</li>
<li>Promote faculty engagement.</li>
<li>Encourage cross-school collaboration.</li>
</ul> <p><span>6. Strategic Leadership and Institutional Partnerships</span></p><br>
<ul>
<li>Advise the VPAA on institutional faculty matters.</li>
<li>Collaborate with Human Resources regarding recruitment planning, appointments, onboarding, contracts, and employment-related matters.</li>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development.</li>
<li>Collaborate with Graduate Studies regarding graduate supervision and postgraduate faculty support.</li>
<li>Collaborate with the Office of Research regarding research development initiatives.</li>
<li>Collaborate with the Registrar regarding workload information and academic records.</li>
<li>Collaborate with Quality Assurance and the Accreditation Liaison Officer regarding accreditation evidence.</li>
<li>Represent AIU externally in matters relating to faculty affairs.</li>
<li>Support institutional strategic planning.</li>
<li>Lead special projects assigned by the VPAA.</li>
<li>Prepare annual reports on faculty affairs.</li>
<li>Develop KPIs measuring faculty success and institutional effectiveness.</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li>
<li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above.</li>
<li>Associate Professor or Professor preferred.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li>
<li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li>
<li>Experience developing and implementing faculty-related academic policies and procedures.</li>
<li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li>
<li>Human Resources, and senior administrators.</li>
<li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li>
<li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li>
<li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li>
</ul> <p><span>Technical and Professional Knowledge</span></p><br>
<ul>
<li>Comprehensive understanding of faculty affairs administration in higher education.</li>
<li>Knowledge of academic governance principles and shared governance models.</li>
<li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li>
<li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li>
<li>Understanding of faculty workload models and academic staffing principles.</li>
<li>Knowledge of faculty lifecycle management from an academic perspective.</li>
<li>Familiarity with faculty information systems and institutional reporting.</li>
<li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li>
<li>Understanding of higher education policy development and institutional governance.</li>
<li>Familiarity with American-model higher education systems is highly desirable.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li>
<li>Exceptional interpersonal, communication, and relationship-building skills.</li>
<li>Strong diplomacy and conflict resolution skills.</li>
<li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li>
<li>Excellent organisational, analytical, and project management abilities.</li>
<li>Ability to facilitate collaboration across multiple academic and administrative units.</li>
<li>Commitment to shared governance, transparency, fairness, and collegiality.</li>
<li>Ability to balance institutional priorities with faculty interests.</li>
<li>Excellent written communication skills, including policy writing and report preparation.</li>
<li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li>
<li>Commitment to continuous improvement and evidence-based decision-making.</li>
<li>Cultural awareness and ability to work effectively within an international university environment.</li>
<li>High ethical standards, sound judgement, and professional integrity.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li>
<li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li>
<li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li>
<li>Experience working within an American-model university.</li>
<li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li>
<li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li>
<li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li>
<li>Evidence of scholarly achievement and active engagement in higher education leadership.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<p>1. A current curriculum vitae.</p><br>
<p>2. A cover letter (maximum three pages) addressing the following questions:</p><br>
<ul>
<li>Describe your philosophy of faculty success and explain how an Office of Faculty Affairs contributes to institutional excellence.</li>
<li>Describe an initiative you have led that strengthened faculty engagement, academic governance, mentoring, promotion, or faculty development.</li>
<li>How would you establish a collaborative relationship between the Office of Faculty Affairs, Human Resources, the Centre for Teaching & Learning, the Office of Graduate Studies, and the Deans to support faculty throughout their academic careers?</li>
</ul>
<p>3. A statement of leadership philosophy (maximum one page) describing your approach to shared governance, faculty engagement, and academic leadership.</p><br>
<p>4. Contact details for three professional referees, including at least two senior academic leaders familiar with your work in academic administration or faculty affairs.</p><br>
<p>The selection process will include a structured interview with the Vice President for Academic Affairs and a presentation outlining the candidate's vision for establishing a high-performing Office of Faculty Affairs that supports AIU's RISE Strategy, institutional effectiveness, and WSCUC accreditation.</p><br> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to com</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><span><span><b><span><span>Hiring now " Operations Supervisor " </span></span></b></span></span></span><span><b><span><span>- Inside Kuwait Only</span></span></b></span></p><br><p><span><span><span><span><span>-Offered Package:KD 450-800 (Based on Experience)</span></span></span></span></span></p><br><span><span><span>-Industry : Bakery </span></span></span><br><span><span><span>-</span></span><span><span><span>Location: Hawally </span></span></span></span><br><p><span><span><span><span><span>-Duty: 8hours/day - 6 days/week</span></span></span></span></span></p><br><p><span><span><span><span><span>Email us your CV to:</span></span></span></span></span></p><br><p><span><span><span><span><span>cv@hr-plus.com</span></span></span></span></span></p><br><p><span><span><span><span><span>Subject: </span></span><span><span><span><span><span>Operations</span></span></span></span></span></span></span></span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>About Jumeirah and the Hotel: </strong></span></span></p><br><p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p><br><p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p><br><p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p><br><p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p><br><p><span><span><strong>About the Job:</strong></span></span></p><br><p>An opportunity has arisen for <strong>Associate Director of Sales</strong> to join <strong>Sales </strong>at Jumeirah Messilah Beach. The main duties and responsibilities of this role are:</p><br><ul><li><p><span>Responsible for achieving the assigned financial targets set by the Management</span></p><br></li><li><p><span>Managing business inquiries for (individual and groups bookings), conference & events, food and beverage, outside catering and any other revenue center request</span></p><br></li><li><p><span>Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay.</span></p><br></li><li><p><span>Collaborate with internal & external contacts/colleagues to ensure the utmost experience possible to own guests</span></p><br></li><li><p><span>Ensure achievement of the financial targets under assigned accounts/sector</span></p><br></li><li><p><span>Maintain and develop close business relationship with institutions</span></p><br></li><li><p><span>Educate and update contacts on product and services</span></p><br></li><li><p><span>Report sales activities on daily basis using the company’s standard reporting tools</span></p><br></li><li><p><span>Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results</span></p><br></li><li><p><span>Monitor the market closely and report to news, happenings and market changes with direct effect on business</span></p><br></li></ul><p><span><span><strong>About You:</strong></span></span></p><br><ul><li>Should have 2-year minimum experience in same role in a five-star hotel.</li><li><p>Excellent communication, interpersonal and relationship skills</p><br></li><li><p>Excellent analytical skills</p><br></li><li><p>Ability to work in a fast-paced environment</p><br></li><li><p>Principled negotiating skills</p><br></li></ul><p><span><span><strong>About the Benefits:</strong></span></span></p><br><p><span><span>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>People</strong> </span></span></p><br><span><span>•</span></span><span><span>Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers </span></span><br><span><span>•</span></span><span><span>Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance </span></span><br><span><span>•</span></span><span><span>Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently </span></span><br><span><span>•</span></span><span><span>Recommend or initiate any HR elated actions where needed </span></span><br><span><span>•</span></span><span><span>Drive a great working environment for teams to thrive – connect departments to create sense of one team </span></span><br><span><span>•</span></span><br><p><span><span><strong>Financial</strong> </span></span></p><br><span><span>•</span></span><span><span>Hit all personal/team sales goals and maximize profitability </span></span><br><span><span>•</span></span><span><span>Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans </span></span><br><span><span>•</span></span><span><span>Help prepare the departmental budget and financial plans including the hotel marketing plan </span></span><br><span><span>•</span></span><span><span>Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales </span></span><br><span><span>•</span></span><span><span>Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan </span></span><br><p><span><span><strong>Guest Experience </strong> </span></span></p><br><span><span>•</span></span><span><span>Help guests - you’ll be happy to help if someone needs assistance with a request or complaint </span></span><br><span><span>•</span></span><span><span>Provide guests with information (example: loyalty programmed, area attractions, restaurants, facility information) to enhance guest experience </span></span><br><span><span>•</span></span><span><span>Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services </span></span><br><span><span>•</span></span><span><span>Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients </span></span><br><p><span><span><strong>Responsible Business</strong> </span></span></p><br><span><span>•</span></span><span><span>Raise the awareness and reputation of your hotel and the brand locally </span></span><br><span><span>•</span></span><span><span>Identify improvements to marketing activities and overall hotel sales performance and work with other departments </span></span><br><span><span>•</span></span><span><span>Ad-hoc duties – unexpected moments when we have to pull together to get a task done </span></span><br><p><span><span><strong>Accountability </strong> </span></span></p><br><p><span><span>This is the top sales and marketing job in a full or limited service hotel and may include meeting space and/or catering facilities. May manage professional level and administrative sales team members. </span></span></p><br><br> </div>
<p><h4>Principal accountabilities</h4>
<p>Typical duties include the following, although specific duties vary by assignment or contract.</p>
<ul>
<li>Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule.</li>
<li>Ensures construction adheres to construction specifications.</li>
<li>Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc.). Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required.</li>
<li>Logs, references, distributes, and files all related correspondence, drawings, and documents.</li>
<li>Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned).</li>
<li>Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and standard operating procedures for security, safety, environmental controls, hazardous materials and underground utilities.</li>
<li>Visits construction sites and submits required construction reports to monitor progress against schedule and timelines.</li>
<li>Cooperates with visiting government and department of defense personnel conducting official inspection visits and surveys and participates in their briefing or orientation.</li>
<li>Provides leadership, mentoring, and professional development to assigned staff.</li>
<li>Manages the work of teams to procure and construct work.</li>
<li>Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion.</li>
<li>Attends meetings as required including design and construction reviews and construction kickoff meetings.</li>
<li>Performs other qualified duties as assigned.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Knowledge of cost controls, contractual and project management of international construction projects.</li>
<li>Shall also be versed in the International Building Code, NFPA fire codes and the NEC in addition to general construction practices.</li>
<li>Knowledge of construction materials, processes, techniques, and methods.</li>
<li>Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations.</li>
<li>Knowledge of Service Contract Act and Truth in Negotiations Act.</li>
<li>Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract.</li>
<li>Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA).</li>
<li>Knowledge of accounting practices including disclosed accounting practices.</li>
<li>Effective leadership and interpersonal skills.</li>
<li>Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps, forward operating bases, and major civil projects.</li>
<li>Excellent communication and organizational skills are essential.</li>
<li>Able to use project and construction management planning and reporting tools such as Microsoft Project and Primavera.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>High school diploma or equivalent.</li>
<li>Bachelor’s degree in engineering, construction technology, or construction management (preferred).</li>
<li>Must be able to obtain and maintain a secret clearance; note US citizenship is required to obtain a secret clearance.</li>
<li>Minimum seven years of construction field experience in all phases of civil and building construction or a two-year associate degree in construction management or related field and five years of field experience.</li>
<li>Experience with mechanical projects (HVAC, plumbing) and electrical projects.</li>
<li>Experience in civil and structural projects and hold an American Concrete Institute (ACI) concrete testing certification.</li>
<li>Construction inspector shall also be versed in the International Building Code (IBC), NFPA fire codes, British Standard (BS) electrical code, and the National Electric Code (NEC) in addition to general construction practices.</li>
<li>Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time and cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities.</li>
<li>An Engineer in Training (EIT) or professional certification/project management certification is desired.</li>
<li>Additional knowledge and skills may be required by contract or assignment.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in a normal office environment with controlled temperature and lighting conditions.</li>
<li>May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</li>
</ul>
<h4>Other responsibilities</h4>
<p><strong>Safety</strong> - The company enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p>
<p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand his or her quality management and customer satisfaction responsibilities.</p>
<p><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to the job.</p></p><p></p>
<p><h4>Principal accountabilities</h4>
<p>Typical duties include the following, although specific duties vary by assignment or contract.</p>
<ul>
<li>Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule.</li>
<li>Ensures construction adheres to construction specifications.</li>
<li>Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc.). Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required.</li>
<li>Logs, references, distributes, and files all related correspondence, drawings, and documents.</li>
<li>Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned).</li>
<li>Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and SOPs for security, safety, environmental controls, hazardous materials and underground utilities.</li>
<li>Visits construction sites and submits required construction reports to monitor progress against schedule/timelines.</li>
<li>Cooperates with visiting government and DI personnel conducting official inspection visits and surveys and participates in their briefing or orientation.</li>
<li>Provides leadership, mentoring, and professional development to assigned staff.</li>
<li>Manages the work of teams to procure and construct work.</li>
<li>Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion.</li>
<li>Attends meetings as required including design and construction reviews and construction kickoff meetings.</li>
<li>Performs other qualified duties as assigned.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Knowledge of cost controls, contractual and project management of international construction projects.</li>
<li>Shall also be versed in the International Building Code, NFPA Fire Codes and the NEC in addition to general construction practices.</li>
<li>Knowledge of construction materials, processes, techniques, and methods.</li>
<li>Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations.</li>
<li>Knowledge of Service Contract Act and Truth in Negotiations Act.</li>
<li>Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract.</li>
<li>Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA).</li>
<li>Knowledge of accounting practices including DynCorp’s disclosed accounting practices.</li>
<li>Effective leadership and interpersonal skills.</li>
<li>Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps forward operating bases, and major civil projects.</li>
<li>Excellent communication and organizational skills are essential.</li>
<li>Able to use project and construction management planning and reporting tools such as Microsoft Project and Primavera.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>High school diploma or equivalent.</li>
<li>Bachelor’s degree in engineering, construction technology, or construction management (preferred).</li>
<li>Must be able to obtain and maintain a Secret Clearance; note US citizenship is required to obtain a Secret Clearance.</li>
<li>Minimum seven (7) years of construction field experience in all phases of civil and building construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience.</li>
<li>Experience with mechanical projects (HVAC, plumbing) and electrical projects.</li>
<li>Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification.</li>
<li>Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices.</li>
<li>Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities.</li>
<li>An EIT or professional certification/project management certification is desired.</li>
<li>Additional knowledge/skills may be required by contract or assignment.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in a normal office environment with controlled temperature and lighting conditions.</li>
<li>May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</li>
</ul>
<h4>Other responsibilities</h4>
<p><strong>Safety</strong> - Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p>
<p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand his/her quality management and customer satisfaction responsibilities.</p>
<p><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: </span><span>Director, Centre for Teaching & Learning (CTL)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs <br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching & Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Centre for Teaching & Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up.</p><br> <p><span>The CTL carries three interconnected institutional mandates at AIU:</span></p><br>
<ol>
<li>Faculty Excellence & Development: Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li>
<li>Learning Innovation & Digital Education: Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li>
<li>Assessment, Accreditation & Institutional Evidence: Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching & Learning Impact Report.</li>
</ol> <p><span>Scope of Work</span><br></p><br>
<p>The Director of the Centre for Teaching & Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><br> <p><span>Key Responsibilities</span></p><br>
<p><span>1. Faculty Professional Development</span></p><br>
<ul>
<li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li>
<li>Lead the New Faculty Induction Programme each September a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services</li>
<li>Establish and facilitate Faculty Learning Communities peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development</li>
<li>Coordinate and manage the peer observation of teaching cycle providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism</li>
<li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness functioning as a trusted advisor, not an evaluator</li>
<li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty including those with heavy teaching loads, offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li>
<li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li>
<li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li>
</ul> <p> <span>2. </span><span>Instructional Design & Educational Technology</span></p><br>
<ul>
<li>Lead instructional design support for AIU's academic programmes assisting Deans, Department Chairs, and individual faculty in designing courses that align learning outcomes with instructional activities and assessment methods, regardless of delivery modality</li>
<li>Advance AIU's capacity in online and hybrid course design building internal expertise, establishing course quality standards, and ensuring that digital learning experiences are as rigorous and engaging as in-person instruction</li>
<li>Coordinate with the CTO and Digital Transformation Office on educational technology adoption evaluating new tools for pedagogical value, training faculty in their use, and ensuring that technology serves learning goals rather than displacing them</li>
<li>Develop and maintain a practical institutional policy on the use of Generative AI in teaching and learning balancing innovation with academic integrity, and ensuring that faculty understand how to design assessments that remain valid in an AI-enabled environment</li>
<li>Build and maintain the CTL Knowledge Repository a curated collection of teaching resources, case studies, grant outputs, peer observation frameworks, and WASC evidence artefacts available to all AIU faculty and retained as institutional evidence</li>
<li>Work collaboratively with the Office of Graduate Studies in developing high-quality graduate teaching and supervision practices.</li>
<li>Support the design of microcredentials, executive education and lifelong learning initiatives where appropriate.</li>
</ul> <p><span>3. Student Learning Outcomes Assessment Training</span></p><br>
<ul>
<li>Coordinate AIU's institutional SLO assessment Training, working with the Assessment Coordinator and VPAA to ensure that faculty collect, analyse, and document PLO achievement data each semester using consistent, valid assessment methods</li>
<li>Train faculty in SLO/PLO design, assessment method selection, rubric development, and close-the-loop documentation transforming assessment from an administrative requirement into a genuine teaching improvement tool</li>
<li>Support the Assessment Coordinator in producing the Annual Institutional Effectiveness Report's teaching and learning section the evidence document that WSCUC requires</li>
<li>Maintain CTL records of faculty participation in assessment activities, professional development sessions, and peer observation</li>
<li>Conduct an annual Teaching & Learning Impact Report, documenting CTL programme participation rates, faculty satisfaction with CTL services, changes in student learning outcomes attributable to CTL interventions, and grant and award outcomes presented to the VPAA and Faculty Council each May</li>
<li>Coordinate workshops on authentic assessment in AI-enabled learning environments.</li>
<li>Collaborate with Quality Assurance in analysing institutional trends relating to student achievement and learning outcomes.</li>
</ul> <p><span>4. RISE Teaching & Learning Grant Programme Administration</span></p><br>
<ul>
<li>Administer the AIU Teaching & Learning Grant Program including the Teaching Excellence & Innovation Grant, the Undergraduate Research Integration Grant, and the Annual Award for Innovation in Teaching, managing the annual call for applications, review committee formation, awardee notification, fund disbursement, and completion report collection</li>
<li>Mentor the grant recipients through the implementation of their projects, providing consultations, connecting them with relevant expertise, and ensuring their work is disseminated to the broader faculty community</li>
<li>Organise the annual CTL Teaching & Learning Forum, AIU's flagship event for sharing teaching innovation, recognising grant recipients and award winners, and building the faculty community around shared commitment to excellence</li>
<li>Produce and maintain the CTL website and newsletter as a living resource for faculty, communicating available services, upcoming events, grant opportunities, and teaching resources in a format that invites engagement</li>
<li>Identify and apply for external funding opportunities, from Kuwait Foundation for the Advancement of Sciences (KFAS), regional higher education networks, and international foundations, to supplement the RISE grant budget and expand the CTL's programme capacity</li>
<li>Promote interdisciplinary educational innovation projects involving multiple Schools.</li>
<li>Publish annual summaries of funded projects highlighting institutional impact and transferable good practice.</li>
</ul> <p><span>5. Strategic Leadership & Institutional Partnership</span></p><br>
<ul>
<li>Serve as AIU's institutional voice on teaching and learning, advising the VPAA, Deans, and Faculty Council on evidence-based teaching standards, assessment practices, and faculty development priorities</li>
<li>Build and maintain partnerships across AIU's institutional functions, with the ALO for accreditation evidence, with the Assessment Coordinator for SLO cycle management, with the CTO for educational technology, with the Registrar for course quality data, and with Student Affairs for student success initiatives</li>
<li>Represent AIU in regional and international teaching and learning networks, including the POD Network, HERDSA, and GCC university teaching and learning forums, building relationships and bringing back best practice that benefits AIU faculty</li>
<li>Where a joint academic appointment is agreed, teach one course per year in a relevant discipline or in the scholarship of teaching and learning, maintaining personal credibility as a practising educator and eligibility to participate in Faculty Council</li>
<li>Contribute to AIU's WSCUC self-study, addressing faculty development, assessment, and teaching quality providing documented evidence of CTL activity and impact</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<p>Doctoral degree (PhD or EdD) in Education, Higher Education Pedagogy, Instructional Design, Curriculum and Instruction, Educational Technology, or a closely related discipline required for joint academic appointment eligibility; strongly preferred for the administrative role.</p><br> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressive experience in higher education, with at least three (3) years in a leadership role at a teaching and learning centre, faculty development office, or equivalent institutional function</li>
<li>Demonstrated experience leading or managing a Centre for Teaching & Learning, or equivalent institutional function, in a GCC university context</li>
<li>Documented experience designing and delivering faculty professional development programmes including workshops, learning communities, peer observation systems, and online development resources for diverse faculty audiences in a multicultural GCC environment</li>
<li>Proven experience in instructional design across multiple delivery modalities face-to-face, hybrid, and online with working knowledge of Canvas or equivalent LMS</li>
<li>Demonstrated experience with SLO/PLO assessment design, rubric development, and close-the-loop documentation in an accreditation context WASC, AACSB, or comparable quality framework experience is a significant advantage</li>
<li>Experience administering faculty development grants or awards managing competitive application processes, review committees, fund disbursement, and outcome reporting</li>
<li>Demonstrated experience supporting institutional strategic planning and organisational change within higher education.</li>
<li>Experience collaborating with academic quality assurance, accreditation, and institutional effectiveness initiatives.</li>
</ul> <p><span>Technical and Pedagogical Knowledge</span></p><br>
<ul>
<li>Deep, current knowledge of evidence-based pedagogy active learning, inclusive teaching, culturally responsive instruction, universal design for learning, and the scholarship of teaching and learning (SoTL)</li>
<li>Proficiency with Canvas (LMS) or equivalent platform both as a course designer and as a platform administrator supporting faculty adoption</li>
<li>Working knowledge of educational technology tools relevant to GCC higher education including AI tools for teaching and learning, audience response systems, digital assessment platforms, and collaboration tools</li>
<li>Knowledge of WSCUC accreditation standards particularly CFRs 2.3, 2.4, 2.5, 2.8, 2.9, and 3.3 and how CTL evidence maps to self-study requirements</li>
<li>Familiarity with the Advance HE Professional Standards Framework (PSF) or equivalent teaching quality framework is an advantage particularly for designing a faculty teaching qualification pathway</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>The credibility to walk into a room of experienced faculty from diverse national and disciplinary backgrounds and be taken seriously not as a trainer, but as a peer colleague who happens to know more about pedagogy than most</li>
<li>The cultural intelligence to build trust and engagement in a GCC university where teaching culture, professional norms, and attitudes toward feedback vary significantly</li>
<li>Excellent English oral and written communication the ability to write clearly for different audiences, from a workshop handout to a WSCUC self-study section to a newsletter article that faculty actually read</li>
<li>Arabic language proficiency is an advantage particularly for engagement with Arabic-speaking Kuwaiti faculty and with external stakeholders including PUC</li>
<li>Strong programme management capability the ability to run multiple concurrent programmes (induction, grants, peer observation, forum, website, repository) without dropping any of them</li>
<li>Genuine intellectual engagement with teaching the Director of a CTL must be the institution's most enthusiastic advocate for the idea that teaching can always be better, and that better teaching produces better outcomes for students</li>
<li>Demonstrated ability to influence institutional culture without direct line authority.</li>
<li>Ability to build consensus among academic leaders with differing priorities.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Prior experience establishing or significantly expanding a CTL at a GCC university candidates who have built something from the ground up are particularly valuable given AIU's founding-director context</li>
<li>Fellowship of Advance HE (FHEA) or Senior Fellowship (SFHEA) demonstrating internationally recognised teaching quality credentials that can anchor a faculty teaching qualification pathway at AIU</li>
<li>Published research or professional thought leadership on teaching and learning in higher education particularly in GCC or Arab higher education contexts, or in the scholarship of teaching and learning (SoTL)</li>
<li>Experience managing AI-related teaching and learning policy including responsible AI use frameworks, assessment design in an AI-enabled environment, and faculty training on generative AI tools</li>
<li>Prior experience contributing to a WSCUC, QAA, AACSB, or comparable accreditation self-study in the teaching and learning or faculty development sections providing direct documentation skills that will accelerate AIU's WASC process</li>
<li>Familiarity with Kuwait's higher education context PUC requirements, Kuwaiti student characteristics, Kuwait Vision 2035 workforce priorities enabling contextually grounded programme design from day one</li>
<li>Experience in curriculum transformation.</li>
<li>Experience leading digital transformation.</li>
<li>Experience establishing institutional communities of practice.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae</li>
<li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe a faculty development programme or centre initiative you personally designed and led in a GCC university, what was the starting state, what did you build, and how do you know it worked? (2) How do you build trust and engagement with faculty who are sceptical about CTL services, what is your strategy for turning opt-out faculty into advocates? (3) What is your vision for the AIU Centre for Teaching & Learning's role in the WASC accreditation process?</li>
<li>A brief teaching philosophy statement (maximum one page) not abstract, but specific: what do you believe about how university faculty learn to teach better, and how does that belief shape what you would do at AIU?</li>
<li>Contact details for three professional referees at least two of whom can speak to your centre leadership or faculty development work, and at least one of whom is a faculty member you have supported</li>
</ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the VPAA and a teaching and learning strategy presentation to a panel including the VPAA, two Deans, and a Faculty Council representative reflecting the shared governance principles that the CTL Dire</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>The Role</b></p><p> Responsible for the full spectrum of financial operations — from day-to-day bookkeeping and cost analysis to reporting and commercial ledgers.</p><p><br></p><p><b>Responsibilities</b></p><ul><li>Manage day-to-day bookkeeping, accounts payable and receivable</li><li>Prepare monthly, quarterly, and annual financial statements</li><li>Monitor cash flow and maintain accurate financial records</li><li>Handle product costing, margin analysis, and inventory reconciliation</li><li>Process payroll and manage vendor payments</li><li>Support budgeting and forecasting for campaigns and operations</li><li>Ensure compliance with Kuwaiti financial regulations</li><li>Coordinate with external auditors and government bodies as needed</li><li>Provide management with clear financial insights to support decision-making</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor's degree in Accounting or Finance</li><li>4–8 years of experience in accounting or finance (retail or e-commerce experience is preferred)</li><li>Proficient in Xero and Excel</li><li>Solid understanding of costing principles and financial reporting</li><li>Strong attention to detail with the ability to work independently</li><li>Good command of Arabic and English</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><ol>
</ol>
<p> </p>
<p>Key Responsibilities:</p>
<p>Rankings Strategy and Data Submission</p>
<ul>
<li>Develop and maintain AIU's annual Rankings Action Plan, a structured, data-driven roadmap for improving position across all active and target ranking systems, updated each October for Board review</li>
<li>Manage all data submissions to QS World University Rankings, QS Stars, Times Higher Education (THE) World and Impact Rankings, Webometrics Ranking of World Universities, and UI GreenMetric, ensuring submissions are complete, accurate, and filed before agency deadlines</li>
<li>Maintain detailed, up-to-date knowledge of the methodology, data definitions, indicators, and weighting of every active ranking system in AIU's portfolio; monitor changes to methodology and adjust data strategy accordingly</li>
<li>Build and maintain the AIU Rankings Data Repository, the single authoritative source of record for all data submitted to external ranking agencies, maintained in a format that enables year-on-year comparison and audit</li>
<li>Coordinate with the Institutional Research Office, Registrar, Library, HR, and VP Academic Affairs to collect, verify, and validate all data elements required for ranking submissions</li>
<li>Ensure that all data submitted to ranking agencies is accurate, reproducible, and consistent with data published on AIU's public website, no figure may be submitted to a ranking body that cannot be independently verified</li>
</ul>
<p> <br> </p>
<p>Institutional Benchmarking and Competitive Intelligence</p>
<ul>
<li>Design and implement an annual benchmarking programme comparing AIU's performance against defined peer groups across Kuwait, the GCC, and internationally, covering student outcomes, faculty productivity, research output, employability, and student-to-faculty ratios</li>
<li>Produce the Annual Benchmarking Report for the President, a structured, visual, decision-ready analysis showing AIU's relative position, trajectory, and priority improvement areas</li>
<li>Monitor peer institution rankings, accreditation status, programme offerings, and strategic developments, providing the President with quarterly competitive intelligence briefs</li>
<li>Identify the specific ranking indicators where AIU has the highest potential for near-term improvement and develop targeted action plans in coordination with the relevant VP or Dean</li>
<li>Represent AIU's position accurately in all external comparisons and marketing materials, ensuring no benchmarking claim is made without verified, methodologically sound data</li>
</ul>
<p> <br> </p>
<p>Academic Reputation and Visibility</p>
<ul>
<li>Lead AIU's response to the QS and THE academic reputation surveys, coordinating with the President, VPAA, and Deans to identify and engage Kuwaiti, GCC, and international academics who are familiar with AIU's work</li>
<li>Lead AIU's response to the QS employer reputation survey, working with VP Engagement & External Relations and Career Services to engage Kuwait and GCC employers who hire AIU graduates</li>
<li>Manage and continuously improve AIU's Webometrics profile, overseeing institutional web presence, digital publication of research outputs, and online visibility of faculty and research activity</li>
<li>Work with the AVP Research & Innovation to ensure all AIU research publications are indexed in Scopus and Web of Science under the correct institutional affiliation, preventing data loss that would otherwise cost AIU citation metrics</li>
<li>Manage AIU's institutional profiles on all ranking agency platforms, QS Top Universities, THE World University Rankings, Scopus Institutions, Google Scholar, keeping information current and complete<br> </li>
</ul>
<p> <br> </p>
<p>Strategy Alignment and Internal Reporting</p>
<ul>
<li>Serve as the primary point of contact between AIU and all ranking agencies, maintaining professional relationships with QS, THE, and Webometrics account managers</li>
<li>Present the Annual Rankings Progress Report to the Board of Trustees alongside the RISE Strategy KPI review, demonstrating measurable movement on ranking indicators</li>
<li>Advise the President, VPAA, and Deans on the ranking implications of institutional decisions, including faculty hiring, research investment, program development, and student recruitment strategy</li>
<li>Coordinate with the Accreditation Liaison Officer to ensure that ranking data submissions are consistent with WSCUC self-study data, no gap or contradiction between accreditation and ranking evidence</li>
<li>Contribute to the Annual Institutional Effectiveness Report the rankings and benchmarking.</li>
<li>Train and brief faculty, administrators, and Deans on ranking methodologies, what each indicator measures, and what faculty behavior, particularly in research and publication directly affects AIU's ranking position</li>
</ul>
<p> </p>
<p>Reporting Departments (If Applicable)</p>
<p> </p>
<p>Minimum Qualifications: </p>
<p>Education</p>
<ul>
<li>Terminal degree (PhD or equivalent doctorate) from an accredited institution, preferably in higher education management, educational measurement, data science, institutional research, information science, or a related field</li>
<li>Master's degree holders with exceptional and directly relevant ranking agency experience may be considered at the discretion of the President</li></ul></div></section>
<p><strong>– Job Description</strong></p><ul><li>Lead and manage all trading and commercial activities related to the oil and gas sector.</li><li>Develop and implement strategies to achieve business growth and profitability targets.</li><li>Identify and pursue new business opportunities with major clients, including <strong>Kuwait National Petroleum Company (KNPC), Kuwait Oil Company (KOC), and other oil and gas companies.</strong></li><li>Maintain and strengthen relationships with customers, principals, manufacturers, and suppliers.</li><li>Review tender documents and oversee the preparation and submission of commercial proposals and bids.</li><li>Negotiate commercial terms, pricing, contracts, and agreements with clients and suppliers.</li><li>Ensure timely execution of supply contracts and resolve any commercial issues related to orders, deliveries, or customer requirements.</li><li>Monitor market trends and competitor activities to identify potential opportunities and business risks.</li><li>Ensure compliance with company policies, contractual obligations, and Kuwait oil and gas industry requirements.</li></ul><p><strong>Qualifications & Experience</strong></p><ul><li>Bachelor's degree in Business Administration, Engineering, or a related field.</li><li><strong>Minimum 7-10 years of experience in oil and gas industry.</strong></li><li>Proven experience in supplying products and services to <strong>KNPC, KOC, and other major oil and gas companies in Kuwait.</strong></li><li>Strong knowledge of Kuwait's oil and gas tendering and procurement procedures.</li></ul><p><strong>Required Skills</strong></p><ul><li>Strong leadership and team management skills.</li><li>Excellent negotiation and commercial management abilities.</li><li>Sound understanding of oil and gas products, materials, and industry practices.</li><li>Strong communication and interpersonal skills.</li><li>Ability to analyze tender requirements and contractual terms.</li><li>Proficiency in Microsoft Office applications and ERP systems.</li><li>Fluency in English; Arabic language skills are an advantage.</li></ul><p> </p><p><strong>Salary Range:</strong></p><p>600 – 800 monthly salary</p><p> </p><p> </p><p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At <b>Kono</b>, we don't just sell furniture; we craft tailored spaces. We are looking for a dedicated, details-oriented <b>Customer Experience & Operations Specialist</b> with solid experience in the <b>Kuwaiti furniture and interior market</b>. The ideal candidate acts as a trusted consultant to our clients, managing the entire journey—from handling bespoke custom orders to overseeing logistics, managing after-sales support, and continuously elevating our service quality.</p><p><b>Key Responsibilities:</b></p><ol><li>Handle incoming customer inquiries for both <b>ready-made items</b> (direct website purchases like tables, chairs, etc.) and <b>customized furniture orders</b>, guiding clients through specifications and closing sales effectively.</li><li>Work closely with local workshops, operational teams, and delivery drivers in Kuwait to coordinate site measurements, production timelines, and delivery schedules efficiently.</li><li>Actively track, troubleshoot, and resolve post-delivery issues or customer complaints with extreme professionalism and a solution-oriented mindset.</li><li>Utilize CRM/POS systems and delivery coordination software to accurately log orders, track shipping statuses, and optimize delivery routes.</li><li>Proactively analyze customer feedback and operational bottlenecks to propose strategies that constantly improve and upgrade Kono's overall service experience.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li><b>Communication & Cultural Alignment:</b> Exceptional verbal and written communication skills with absolute fluency in the <b>Kuwaiti dialect</b> to connect authentically and built trust with local clients.</li><li><b>Kuwait Market Expertise:</b> Proven sales and technical experience within the furniture, kitchen, or interior design industry in Kuwait, with a deep understanding of local client preferences and customs.</li><li><b>Technical Knowledge in Custom Furniture:</b> Solid understanding of furniture customization, custom wardrobes, sizing standards, materials, and interior aesthetics.</li><li><b>Operational & Software Literacy:</b> Proficient in using sales programs, CRM tools, or logistics/delivery coordination platforms.</li><li><b>Problem-Solving & Crisis Management:</b> Exceptional ability to handle high-pressure situations, calm frustrated clients, and resolve logistical challenges smoothly.</li><li><b>Professional Bilingualism:</b> Strong professional proficiency in both Arabic and English with a consultative, client-first approach.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Evaluate partners and identify weaknesses. Identify training needs according to business needs. Based on research, plan and implement training programs that will prepare partners for success on talabat. Build a daily, weekly, or monthly training program. Present and understand all the technical and support training requirements. Encourage all relevant stakeholders to attend the training. Oversee partner attendance and performance. Track partner success and progress. Manage the production of program material in collaboration with the Vendor Operations Specialist and TGO team. Communicate all the training programs on a timely basis. Prepare and deliver training courses. Showcase and explain the main KPIs we will monitor in the future. Prepare and present reports on training program KPIs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-3 years of experience as a Training Specialist or similar role.</li><li>1-3 years of experience with designing training programs and workshops.</li><li>Ability to lead a full training cycle.</li><li>Knowledge of various training and teaching methods.</li><li>Excellent decision making and organizational skills.</li><li>A sense of ownership and pride in your performance and its impact on the company s success.</li><li>Critical thinker and problem-solving skills.</li><li>Team player.</li><li>Good time-management skills.</li><li>Great interpersonal and communication skills.</li><li>Proficiency in MS Office and database software.</li></ul><p></p></section>