IT Jobs in Kuwait

<p>The Oracle EBS Technical Consultant will be responsible for designing, developing, customizing, extending, integrating, and supporting Oracle E-Business Suite applications. The role requires strong expertise in Oracle Application Framework (OAF), Oracle PL/SQL, Oracle Workflow, XML Publisher/BI Publisher, interfaces, concurrent programs, Fast Formula, and Oracle HRMS.</p><p>Key Responsibilities</p><ul><li>Design, develop, customize, and extend Oracle EBS OAF pages and applications .</li><li>Perform OAF personalization, customization, controller extensions, VO substitution, and page extensions.</li><li>Develop and maintain Oracle PL/SQL procedures, packages, functions, triggers, views, and SQL queries .</li><li>Develop XML Publisher / BI Publisher reports and integrate reports with OAF applications.</li><li>Design and develop Oracle Workflow approval processes and FYI notifications .</li><li>Develop and maintain concurrent programs , including Java concurrent programs.</li><li>Develop inbound and outbound interfaces using Oracle APIs, SQL Loader, PL/SQL, and other integration mechanisms.</li><li>Work on Oracle HRMS , including Core HR, Employee Self-Service, Manager Self-Service, iRecruitment, OLM, and Absence Management.</li><li>Develop and maintain Oracle Fast Formula for HR/absence-related business requirements.</li><li>Develop Oracle Alerts for business-event notifications.</li><li>Customize and extend Oracle Self-Service applications.</li><li>Develop technical solutions based on business requirements and system/process analysis.</li><li>Prepare technical documentation such as MD70, MD120, test cases, and migration scripts .</li></ul><p>Required Technical Skills</p><ul><li>Oracle EBS</li><li>Oracle E-Business Suite R11/R12</li><li>Oracle Applications Framework (OAF)</li><li>Oracle AOL</li><li>Oracle HRMS</li><li>Oracle Self-Service HR</li><li>iRecruitment</li><li>Oracle Learning Management (OLM)</li><li>Absence Management</li><li>Oracle iProcurement</li><li>Oracle iSupplier</li><li>Oracle Accounts Receivables</li><li>iReceivables</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile: Bachelor s or Master s degree in Computer Science, Computer Applications, Information Technology, or related field. 10+ years of Oracle EBS technical development experience . Strong hands-on experience in OAF and PL/SQL . Experience working on Oracle EBS R11/R12. Experience with Oracle HRMS and related modules. Experience in Oracle EBS customization, extensions, interfaces, reports, and workflows. Experience supporting production environments and resolving complex technical issues. Experience with Oracle EBS upgrades, migrations, and deployment activities. Strong analytical and troubleshooting skills.</p>

<p>The SOC Analyst - Tier 3 is responsible for leading and managing ZainTECH s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services. The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and local regulations. Responsibilities: SOC Operations Management Lead daily SOC operations across all monitoring and response activities. Ensure continuous 24x7 monitoring coverage and effective shift management. Oversee incident handling, escalation, and investigation activities. Ensure adherence to customer SLAs and operational procedures. Monitor SOC performance and service quality metrics. Incident Management &amp; Escalation Act as the primary escalation point for high-severity security incidents. Coordinate incident response activities across technical teams and stakeholders. Support containment, investigation, eradication, and recovery efforts. Review incident reports and ensure quality of investigation outputs. Participate in major incident and crisis management activities. Team Leadership &amp; Development Lead, mentor, and develop SOC analysts across all levels. Conduct Performance reviews ,Coaching sessions and Knowledge transfer initiatives Support recruitment, onboarding, and training activities. Threat Detection &amp; Operational Improvement Drive continuous improvement of monitoring and detection capabilities. Review and approve Use cases , Correlation rules , Dashboards and Operational procedures Identify gaps in detection coverage and operational effectiveness. Support SOC maturity and service enhancement initiatives. Governance, Reporting &amp; Stakeholder Management Prepare operational reports and service reviews. Participate in customer meetings and security governance discussions. Ensure compliance with Internal security policies and Regulatory obligations. Maintain operational documentation, procedures, and playbooks.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience</li><li>Previous experience leading security operations teams.</li><li>Strong experience with in SIEM platforms , Threat detection , Incident response and Security operations management</li><li>Experience working within a Managed Security Services Provider (MSSP) environment.</li><li>Bachelor s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.</li></ul>

<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. This position description is subject to change at any time as needed to meet the requirements of the program or company. The Cyber Center Manager is responsible for monitoring the daily performance of the entire enterprise communications and information technology while ensuring that all performance metrics and service levels are met, or exceeded. Responsible for analyzing all current processes currently in place and making recommendations and adjustments that address all performance deficiencies/inefficiencies. This enterprise is responsible for providing network services to deployed military units. The ideal candidate will be experienced in managing a team of technical professionals providing services under the ITSM/ITIL framework. Lead meetings with technical teammates and government stakeholders to address performance issues or plans for future process/network changes. Ability to operate in a fast moving environment that is dispersed over multiple countries. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license to be qualified for this position.</p><p>Will manage an interdisciplinary, globally dispersed team of 100+ Information Technology professionals responsible for monitoring the network operations enterprise performance, enabling service delivery that meets or exceeds established performance metrics and providing defensive computer operations dispersed across multiple countries in a warzone environment. Provide daily operational guidance, support, and management within the SWA Theater of Operations for respective site or operations including executive level briefings on operational and communication related considerations. Utilizes communication skills to direct all technical resources and report on the progress, issues, and problem areas, and write and review technical documents. Directs daily staff and task activities to meet client and corporate work objectives. Liaison with clients to coordinate activities, negotiate tasks, and solve problems. Reviews performance in all areas and makes recommendations for changes to the service delivery model. Performs other duties and assignments assigned. The work environment will be 95% indoors and 5% outdoors. The outdoor work environment may exceed temperatures 100 F. Candidate must be able to physically withstand extreme heat. Must be capable of lifting, pushing, and pulling items weighing up to 50 lbs. Must be capable of wearing Personal Protective Equipment (helmet and plated vest) which can weigh 25 to 40lbs, for extended periods of time.</p><p><strong>Desired Candidate Profile</strong></p><p>Requires an active Secret Clearance</p><p>One-year related experience may be substituted for one year of education if a degree is required. Bachelor s Degree from an accredited college or university, or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><ul><li><strong>Baseline:</strong> ISC2: CCISO: Chief Information Security Officer, ISC2: CISSP: Certified Information Systems Security Professional, ISC2: CISM: Certified Information Security Manager</li></ul><p>Proficiency in using a computer - desktop or laptop. Proficiency in using Microsoft productivity software. Proficiency in using Email client software. Ability to assess networking requirements and provide solutions. Ability to make accurate and independent decisions under pressure. Ability to successfully execute many complex tasks simultaneously. Excellent organizational, interpersonal, written, and verbal communication skills Ability to perform comfortably in a fast-paced, deadline-oriented work environment</p><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Experience with a customer service-oriented company. Ten (10) plus years of IT related technical and leadership experience. Demonstrated management experience with a team of 100 IT professionals. Possess three (3) years of demonstrated OCONUS experience. Technical experience in ITIL/ITSM service delivery. Demonstrated experience managing multiple projects across a large geographic area. Experience with performance metrics and ensuring service levels are met or exceeded. Analyzing all current processes currently in place and making recommendations and adjustments that address all performance deficiencies/inefficiencies. Providing network services to deployed military units. The ideal candidate will be experienced in managing a team of technical professionals providing services under the ITSM/ITIL framework. Lead meetings with technical teammates and government stakeholders to address performance issues or plans for future process/network changes.</p><p>Update proprietary applications regarding:</p><ul><li>Update section employee daily status, leave, sick, on site, etc.</li><li>Verify and track accomplishment of section monthly or quarterly safety and compliance training</li><li>Purge section employee expired certifications</li><li>Verify section employee compliance training in Virtual Training Record</li><li>Verify section vehicle logs are being kept accurately and uploaded</li><li>Ensure section personnel are maintaining their 8570 / 8140 certifications</li><li>Review weekly training compliance reports for accomplishment prior to suspense.</li><li>Review and approve leave forms ensuring before approval all compliance training is current.</li><li>Coordinate transportation and integration of new and returning employees.</li><li>Document and promptly counsel poor performance and policy violations.</li><li>Enforce all V2X, GO 1, and dress code policies.</li><li>Provide annual employee appraisal feedback in a professional and constructive manner.</li><li>Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism.</li><li>Ensure the safety of personnel and monthly safety inspections are properly conducted.</li><li>Communicate effectively up and down the chain of command.</li><li>Manage work schedules.</li><li>Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC)</li><li>Work with employees and HR when emergencies or abnormal circumstances occur.</li></ul>

<p><span ><b>Job Summary</b></span></p><p><span ><br></span></p><p><span > The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><p>Role Impact This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>IT Support &amp; Helpdesk Operations</p><ul><li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li><li>Install, configure, and set up new computer systems, hardware, and standard software images.</li><li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li><li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li><li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li><li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li><li>Conduct IT orientation and onboarding support for new faculty and staff members.</li><li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li><li>Printing Student and Staff ID Cards and granting necessary access.</li><li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li></ul><p>Classroom, Lab &amp; Office Technology Support</p><ul><li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li><li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li><li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li></ul><p>Academic Software &amp; Lab Environment Support</p><ul><li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li><li>Provide operational support for academic software platforms used in teaching and learning environments.</li><li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li><li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li><li>Support testing and validation of academic software updates prior to semester rollouts.</li></ul><p>Endpoint Deployment &amp; Asset Support</p><ul><li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li><li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li><li>Support ID card printing management systems and associated hardware as required.</li></ul><p>User &amp; System Administration</p><ul><li>Assist with domain access, user account creation, and email registration under established procedures.</li><li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li><li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li><li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li><li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li></ul><p>Network &amp; Infrastructure Support</p><ul><li>Assist with basic network connectivity troubleshooting and performance-related issues.</li><li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li><li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li></ul><p>Event Technology &amp; Technical Support</p><ul><li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li><li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li><li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li><li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li><li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li><li>Assist with setting up and teardown of event-related technology before and after events.</li></ul><p>Time Attendance System Administration</p><ul><li>Support administration and operational use of the Time Attendance System (COSEC).</li><li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li><li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li><li>Implement approved shift changes and schedule updates requested by the HR Department.</li><li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li></ul><p>Documentation, Regulatory Compliance, and Continuous Improvement</p><ul><li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li><li>Follow IT policies, SOPs, security guidelines, and service standards.</li><li>Identify recurring issues and suggest improvements to processes or configurations.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p>Diploma or bachelor's degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled and experienced Automation QA Engineer to join our team in an onsite role. The ideal candidate should have strong expertise in Selenium Automation, API Testing using Postman, and test automation framework development. You will be responsible for ensuring software quality by designing, developing, and executing automated test solutions for web applications and APIs.</p><p><b>Key Responsibilities:</b></p><ul><li>Design, develop, and maintain robust automated test scripts using Selenium WebDriver.</li><li>Develop and enhance automation frameworks following industry best practices.</li><li>Execute automated regression, smoke, functional, integration, and end-to-end test suites.</li><li>Perform comprehensive API testing using Postman, including creating collections, writing test scripts, validating responses, and automating API test execution.</li><li>Collaborate with developers, business analysts, and product owners to understand requirements and define test strategies.</li><li>Identify, log, track, and verify software defects using defect management tools.</li><li>Integrate automated test suites into CI/CD pipelines to support continuous testing.</li><li>Analyze test results, troubleshoot failures, and provide detailed reports.</li><li>Participate in Agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Continuously improve automation coverage, framework stability, and testing processes.</li></ul><p>Required Technical Skills</p><ul><li>Selenium WebDriver</li><li>Automation Framework Development</li><li>Java or Python</li><li>Postman</li><li>REST API Testing</li><li>TestNG / JUnit</li><li>Git</li><li>Jenkins / Azure DevOps</li><li>SQL</li><li>Jira</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirement open to all</p><p>Bachelor's degree in Computer Science, Information Technology, or a related field.</p><p>3 - 6 years of experience in Software Quality Assurance with a strong focus on Automation Testing.</p><p>Hands-on experience with Selenium WebDriver is mandatory.</p><p>Strong experience building and maintaining automation frameworks.</p><p>Proficiency in Java (preferred) or Python for automation scripting.</p><p>Strong experience with Postman for API testing, including REST APIs, request validation, environment management, collections, and automated API test execution.</p><p>Experience with TestNG, JUnit, or similar testing frameworks.</p><p>Good understanding of API concepts, JSON, REST, and HTTP methods.</p><p>Experience with Git and version control systems.</p><p>Familiarity with CI/CD tools such as Jenkins, Azure DevOps, or GitHub Actions.</p><p>Working knowledge of SQL for database validation.</p><p>Experience using defect tracking tools such as Jira or Azure DevOps.</p><p>Strong understanding of SDLC, STLC, and Agile methodologies.</p><p>We're looking for:</p><ul><li>Strong automation mindset with excellent problem-solving skills.</li><li>Ability to independently design and execute automation solutions.</li><li>Excellent communication and collaboration skills.</li><li>Passion for delivering high-quality software through automation.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Technical Sales Consultant – Modern Infrastructure is responsible for driving revenue growth by positioning, designing, and selling ZainTECH's Modern Infrastructure portfolio across enterprise and government customers in Kuwait.<br> Acting as a trusted advisor, the role partners with Account Managers, Presales, Engineering, Delivery, and strategic technology vendors to deliver end-to-end infrastructure solutions that support customers' digital transformation strategies.<br> The role combines strong commercial acumen with deep technical expertise across enterprise compute, virtualization, storage, backup, networking, operating systems, hybrid cloud, infrastructure security, and data center modernization.<br> The Technical Sales Consultant owns the technical sales engagement throughout the opportunity lifecycle from customer discovery and solution strategy to solution positioning, commercial support, vendor engagement, proposal development, technical presentations, proof of concepts, negotiations, and successful handover to delivery.<br> Responsibilities: Business Development &amp; Sales Proactively identify, qualify, develop, and close Modern Infrastructure opportunities across enterprise and government customers.<br> Build and maintain a healthy sales pipeline aligned with revenue, margin, and strategic growth objectives.<br> Develop account and opportunity strategies aligned with customers' business and digital transformation priorities.<br> Position business outcomes, ROI, and Total Cost of Ownership (TCO) rather than product features.<br> Maintain accurate forecasting, opportunity management, and sales governance through Salesforce.<br> Solution Consulting &amp; Technical Engagement Lead customer discovery workshops to understand business objectives, existing environments, technical challenges, and future requirements.<br> Work with Presales and Engineering teams to design end-to-end infrastructure solutions, architectures, BoMs, and commercial proposals.<br> Deliver executive presentations, solution demonstrations, technical workshops, and Proof of Concept (PoC) engagements.<br> Support RFPs, RFIs, technical clarifications, and commercial negotiations.<br> Deliver customer presentations, executive briefings, demonstrations, and proof-of-concept engagements.<br> Modern Infrastructure Solution Expertise Act as the technical sales subject matter expert across servers, enterprise storage, virtualization, HCI, backup &amp; disaster recovery, networking, operating systems, hybrid cloud, and infrastructure security.<br> Maintain strong knowledge of Dell Technologies, VMware by Broadcom, Nutanix, Cisco, Red Hat, Microsoft, Veeam, and related technologies.<br> Identify modernization opportunities including private cloud, Azure Stack HCI, hyperconverged infrastructure, and workload optimization.<br> Networking &amp; Infrastructure Security Position networking solutions supporting enterprise data center environments, including: Cisco Switching &amp; Routing, Data Center Fabrics, LAN/WAN Connectivity Demonstrate strong understanding of infrastructure security, including: Network Segmentation, Firewall Architectures, Secure Access, Infrastructure Protection Collaborate with specialist security teams when positioning integrated infrastructure and cybersecurity solutions.<br> Exposure to Cisco Security, F5, Fortinet, and Palo Alto Networks is highly desirable.<br> Customer &amp; Vendor Management Develop trusted executive relationships with CIOs, IT Directors, Infrastructure Managers, Architects, and Procurement teams.<br> Collaborate with strategic vendors to leverage technical resources, incentives, and joint go-to-market initiatives.<br> Ensure smooth transition of awarded projects to Delivery and Customer Success teams.<br> Market &amp; Business Growth Monitor market trends, competitor strategies, and emerging technologies.<br> Provide market intelligence and customer feedback to Product Management and Leadership.<br> Support portfolio development and new go-to-market initiatives.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Minimum 5 years of enterprise technology sales experience focused on Modern Infrastructure, Data Center, Hybrid Cloud, or Networking.<br> Proven success selling complex enterprise infrastructure solutions.<br> Strong understanding of enterprise architecture, virtualization, storage, networking, cybersecurity fundamentals, and hybrid cloud.<br> Excellent communication, presentation, negotiation, and stakeholder management skills.<br> Experience working with enterprise technology vendors and partner ecosystems.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related discipline.<br> Professional certifications from Dell, HPE, VMware, Nutanix, Cisco, Microsoft, Red Hat, Veeam, or similar vendors are highly desirable.<br> Cloud certifications (Microsoft Azure, AWS, Google Cloud) are highly desirable.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At EY, we're all in to shape your future with confidence. <br>We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. <br>Join EY and help to build a better working world. <br>EY Kuwait - Assurance - Technology Risk Internship Opportunity<br>Are you ready to shape the future with confidence? <br>Here at EY, you'll have the chance to build a truly exceptional experience. We'll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you'll develop the skills you need to stay relevant today and, in the future, - all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. <br>The opportunity: your next adventure awaits <br>The opportunity is specifically for nationals with interest in Technology Risk under the Assurance Service line. Technology Risk provides audit, attestation, and assessment services aimed identify, understand, manage, and mitigate risks associated with technology implementation and usage. Technology Risk leverage IT knowledge to execute high-quality audits and internal controls, following internal control and regulatory compliance with external stakeholders and regulators. Click here to learn more about our Assurance service line. <br>If you are a university graduate, the EY Graduate Program could be the opportunity for you. You will be part of a team working with interesting clients, and we'll help you to enhance your strengths and acquire new skills for your career. <br>What we look for: <br><ul><li>You have an agile, growth-oriented mindset. What you know matters, but the right mindset is just as important. We're looking for innovative individuals who can work in an agile way and keep pace with a rapidly changing world.</li></ul><br><ul><li>You are curious and purpose driven. We seek individuals who see opportunities instead of challenges and ask better questions to find better answers.</li></ul><br><ul><li>You are inclusive. We value individuals who embrace diverse perspectives, appreciate differences, and work inclusively to build safety and trust.</li></ul><br>Qualifications: <br><ul><li>Bachelor's or master's degree in computer science, Information Technology, Cyber security, Risk Management or related major, completed within the past 18 months.</li></ul><br><ul><li>Basic understanding of risk assessments, control evaluation and other procedures related to Technology risk and internal controls</li></ul><br><ul><li>Strong analytical skills and business acumen.</li></ul><br><ul><li>To comply with the legal requirements, only Nationals will be considered.</li></ul><br>What's in it for you: <br><ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li></ul><br><ul><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds.</li></ul><br><ul><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li></ul><br><ul><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul><br>What you can expect: <br>Step 1: Apply <br>Please complete the online application and answer all the questions. <br>Step 2: Online Assessments <br>If selected, you will receive an invitation to complete the EY online assessments. <br>Step 3: Interview <br>Upon passing the assessments, you will receive an invitation for an initial interview. <br>Step 4: Attend <br>If shortlisted, you may be invited to attend a recruitment day or a technical interview. <br>Step 5: Receive <br>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for. <br>Are you ready to shape your future with confidence? Apply today. <br>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. <br><b>EY | Building a better working world </b><br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.<br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.<br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The SOC Analyst - Tier 3 is responsible for leading and managing ZainTECH’s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services.<br> The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and local regulations.<br> Responsibilities: SOC Operations Management Lead daily SOC operations across all monitoring and response activities.<br> Ensure continuous 24x7 monitoring coverage and effective shift management.<br> Oversee incident handling, escalation, and investigation activities.<br> Ensure adherence to customer SLAs and operational procedures.<br> Monitor SOC performance and service quality metrics.<br> Incident Management &amp; Escalation Act as the primary escalation point for high-severity security incidents.<br> Coordinate incident response activities across technical teams and stakeholders.<br> Support containment, investigation, eradication, and recovery efforts.<br> Review incident reports and ensure quality of investigation outputs.<br> Participate in major incident and crisis management activities.<br> Team Leadership &amp; Development Lead, mentor, and develop SOC analysts across all levels.<br> Conduct Performance reviews ,Coaching sessions and Knowledge transfer initiatives Support recruitment, onboarding, and training activities.<br> Threat Detection &amp; Operational Improvement Drive continuous improvement of monitoring and detection capabilities.<br> Review and approve Use cases , Correlation rules , Dashboards and Operational procedures Identify gaps in detection coverage and operational effectiveness.<br> Support SOC maturity and service enhancement initiatives.<br> Governance, Reporting &amp; Stakeholder Management Prepare operational reports and service reviews.<br> Participate in customer meetings and security governance discussions.<br> Ensure compliance with Internal security policies and Regulatory obligations.<br> Maintain operational documentation, procedures, and playbooks.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience Previous experience leading security operations teams.<br> Strong experience with in SIEM platforms , Threat detection , Incident response and Security operations management Experience working within a Managed Security Services Provider (MSSP) environment.<br> Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.<br></span> </div>

<p>The Technical Sales Consultant Modern Infrastructure is responsible for driving revenue growth by positioning, designing, and selling ZainTECH's Modern Infrastructure portfolio across enterprise and government customers in Kuwait. Acting as a trusted advisor, the role partners with Account Managers, Presales, Engineering, Delivery, and strategic technology vendors to deliver end-to-end infrastructure solutions that support customers' digital transformation strategies.</p> <p>The role combines strong commercial acumen with deep technical expertise across enterprise compute, virtualization, storage, backup, networking, operating systems, hybrid cloud, infrastructure security, and data center modernization. The Technical Sales Consultant owns the technical sales engagement throughout the opportunity lifecycle from customer discovery and solution strategy to solution positioning, commercial support, vendor engagement, proposal development, technical presentations, proof of concepts, negotiations, and successful handover to delivery.</p> <p>Responsibilities:</p> <p> <u>Business Development &amp; Sales</u> </p> <ul> <li>Proactively identify, qualify, develop, and close Modern Infrastructure opportunities across enterprise and government customers.</li> <li>Build and maintain a healthy sales pipeline aligned with revenue, margin, and strategic growth objectives.</li> <li>Develop account and opportunity strategies aligned with customers' business and digital transformation priorities.</li> <li>Position business outcomes, ROI, and Total Cost of Ownership (TCO) rather than product features.</li> <li>Maintain accurate forecasting, opportunity management, and sales governance through Salesforce.</li> </ul> <p> <u>Solution Consulting &amp; Technical Engagement</u> </p> <ul> <li>Lead customer discovery workshops to understand business objectives, existing environments, technical challenges, and future requirements.</li> <li>Work with Presales and Engineering teams to design end-to-end infrastructure solutions, architectures, BoMs, and commercial proposals.</li> <li>Deliver executive presentations, solution demonstrations, technical workshops, and Proof of Concept (PoC) engagements.</li> <li>Support RFPs, RFIs, technical clarifications, and commercial negotiations.</li> <li>Deliver customer presentations, executive briefings, demonstrations, and proof-of-concept engagements.</li> </ul> <p> <u>Modern Infrastructure Solution Expertise</u> </p> <ul> <li>Act as the technical sales subject matter expert across servers, enterprise storage, virtualization, HCI, backup &amp; disaster recovery, networking, operating systems, hybrid cloud, and infrastructure security.</li> <li>Maintain strong knowledge of Dell Technologies, VMware by Broadcom, Nutanix, Cisco, Red Hat, Microsoft, Veeam, and related technologies.</li> <li>Identify modernization opportunities including private cloud, Azure Stack HCI, hyperconverged infrastructure, and workload optimization.</li> </ul> <p> <u>Networking &amp; Infrastructure Security</u> </p> <ul> <li>Position networking solutions supporting enterprise data center environments, including: Cisco Switching &amp; Routing, Data Center Fabrics, LAN/WAN Connectivity</li> <li>Demonstrate strong understanding of infrastructure security, including: Network Segmentation, Firewall Architectures, Secure Access, Infrastructure Protection</li> <li>Collaborate with specialist security teams when positioning integrated infrastructure and cybersecurity solutions.</li> <li>Exposure to Cisco Security, F5, Fortinet, and Palo Alto Networks is highly desirable.</li> </ul> <p> <u>Customer &amp; Vendor Management</u> </p> <ul> <li>Develop trusted executive relationships with CIOs, IT Directors, Infrastructure Managers, Architects, and Procurement teams.</li> <li>Collaborate with strategic vendors to leverage technical resources, incentives, and joint go-to-market initiatives.</li> <li>Ensure smooth transition of awarded projects to Delivery and Customer Success teams.</li> </ul> <p> <u>Market &amp; Business Growth</u> </p> <ul> <li>Monitor market trends, competitor strategies, and emerging technologies.</li> <li>Provide market intelligence and customer feedback to Product Management and Leadership.</li> <li>Support portfolio development and new go-to-market initiatives.</li> </ul> <p> </p> <p> <em>Our Culture &amp; Code of Conduct:</em> </p> <p> <em>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do from how we work with each other to how we engage with clients and partners globally.</em> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Minimum 5 years of enterprise technology sales experience focused on Modern Infrastructure, Data Center, Hybrid Cloud, or Networking.</li> <li>Proven success selling complex enterprise infrastructure solutions.</li> <li>Strong understanding of enterprise architecture, virtualization, storage, networking, cybersecurity fundamentals, and hybrid cloud.</li> <li>Excellent communication, presentation, negotiation, and stakeholder management skills.</li> <li>Experience working with enterprise technology vendors and partner ecosystems.</li> <li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related discipline.</li> <li>Professional certifications from Dell, HPE, VMware, Nutanix, Cisco, Microsoft, Red Hat, Veeam, or similar vendors are highly desirable.</li> <li>Cloud certifications (Microsoft Azure, AWS, Google Cloud) are highly desirable.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The SOC Analyst - Tier 2 is responsible for advanced security monitoring, incident investigation, threat analysis, and detection engineering activities within ZainTECH’s Security Operations Center (SOC).<br> The role serves as the primary escalation point for security incidents identified by L1 analysts and plays a critical role in validating threats, conducting investigations, and supporting incident response activities across enterprise, government, and critical infrastructure environments.<br> Responsibilities: Security Monitoring &amp; Incident Investigation Investigate and analyze security incidents escalated by SOC L1 analysts.<br> Validate security events and determine scope, impact, severity, and business risk.<br> Perform advanced correlation and analysis of logs, alerts, network activity, endpoint telemetry, and threat intelligence.<br> Conduct root cause analysis of security incidents and identify indicators of compromise (IOCs).<br> Support incident containment, eradication, and recovery activities.<br> Escalate incidents requiring specialized investigation or incident response support.<br> Threat Detection &amp; Threat Hunting Perform proactive threat hunting activities to identify malicious activity that may bypass automated controls.<br> Utilize threat intelligence sources to identify emerging threats and attacker tactics.<br> Analyze attack patterns, indicators, and behaviors associated with Malware ,Ransomware ,Insider threats ,Advanced Persistent Threats (APTs) Identify opportunities to improve detection coverage across monitored environments.<br> SIEM &amp; Detection Engineering Develop, tune, and optimize SIEM use cases and correlation rules.<br> Support creation and maintenance of Detection logic , Dashboards ,Reports ,Alerts and Monitoring workflows Reduce false positives through tuning and rule optimization.<br> Support onboarding and integration of new log sources.<br> Incident Management &amp; Reporting Maintain detailed incident records and investigation documentation.<br> Prepare technical analysis and incident reports.<br> Support operational metrics, reporting, and service reviews.<br> Ensure incident handling activities comply with established procedures and SLAs.<br> Technical Leadership &amp; Knowledge Transfer Provide guidance and mentoring to L1 SOC Analysts.<br> Support analyst development through coaching and technical knowledge sharing.<br> Participate in continuous improvement initiatives and SOC maturity programs.<br> Contribute to process, playbook, and procedure development.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Minimum 3 years experience in managed cybersecurity / SOC operations at an investigative level.<br> Strong SIEM investigation, detection-rule development, log and network analysis, and use-case tuning.<br> Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.<br> Security +, GCIA, GCIH certification preferred</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>IT Support Officer</p><p><b>Location:</b> Dajeej, Kuwait</p><p><br></p><p>Job Summary</p><p>We are seeking a dedicated and proactive IT Support Officer to join our team. The successful candidate will be responsible for supporting the organization's daily IT operations, including CCTV systems, network infrastructure, computers, printers, and user support. The ideal candidate should be technically skilled, eager to learn, and capable of handling multiple IT tasks in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Monitor, operate, and troubleshoot CCTV surveillance systems.</li><li>Install, configure, and maintain IP and analog CCTV cameras.</li><li>Perform network cable installation, termination, and testing.</li><li>Configure and troubleshoot routers, switches, wireless access points, and network devices.</li><li>Install, configure, and maintain Windows operating systems.</li><li>Install, upgrade, and troubleshoot computer hardware and software.</li><li>Install, configure, and maintain printers, scanners, and other office equipment.</li><li>Create and manage user accounts, email accounts, and shared folders.</li><li>Configure network printers and file sharing.</li><li>Perform routine preventive maintenance on IT equipment.</li><li>Respond to user support requests and resolve technical issues promptly.</li><li>Maintain inventory records of IT equipment and accessories.</li><li>Coordinate with third-party vendors for IT-related services when required.</li><li>Assist in IT documentation, backups, and system maintenance.</li><li>Ensure all IT equipment is functioning efficiently and report any major issues to the IT Manager.</li><li>Support the installation of new IT equipment and office setups.</li></ul><p><br></p><p>Requirements</p><p><br></p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>1-3 years of experience in IT support or a similar role.</li><li>Good knowledge of Windows 10/11 installation, configuration, and troubleshooting.</li><li>Basic understanding of TCP/IP, LAN/WAN, DNS, DHCP, VPN, and network troubleshooting.</li><li>Experience with IP CCTV systems and DVR/NVR configuration.</li><li>Knowledge of structured cabling and network rack organization.</li><li>Experience installing and troubleshooting printers and multifunction devices.</li><li>Familiarity with Microsoft Office 365 and Outlook.</li><li>Basic knowledge of Active Directory and user account management.</li><li>Experience with antivirus software, system updates, and endpoint security.</li><li>Ability to diagnose hardware faults and replace computer components.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Willingness to work flexible hours when required.</li><li>Valid Kuwait driving license will be an added advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Strong troubleshooting and analytical thinking skills.</p><p>Hands-on experience with CCTV, networking, and end-user support.</p><p>Good understanding of IT hardware, peripherals, and office equipment.</p><p>Ability to prioritize tasks and manage multiple support requests efficiently.</p><p>Strong attention to detail and commitment to maintaining accurate records.</p><p>Good customer service skills with a professional and helpful attitude.</p><p>Ability to communicate technical issues clearly to non-technical users.</p><p>Basic knowledge of server support and backup procedures.</p><p>Familiarity with Microsoft Windows Server environments is an advantage.</p><p>Experience with remote support tools and ticketing systems is a plus.</p><p>Ability to work under pressure and respond quickly to urgent issues.</p><p>Willingness to learn new technologies and adapt to changing IT needs.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Purpose</b></p><p><br></p><p>The Cybersecurity Engineer is responsible for the day-to-day security of KDF's information systems, applications, networks, and digital services. The role covers security monitoring, vulnerability management, and incident handling, and contributes to KDF's cybersecurity governance, risk, and compliance activities under the direction of the Divisional Head – Technology &amp; Digitalization Transformation. The position reports to the Assistant Manager – Technology &amp; Cybersecurity.</p><p><br></p><p>As KDF's first dedicated cybersecurity position, the role suits a practitioner who can assess the current environment, identify gaps, and recommend practical improvements rather than wait for direction. The role also offers direct involvement in KDF's ISO 27001 certification programme.</p><p><br></p><p><b>Key Roles and Responsibilities</b></p><p><br></p><ul><li>Run day-to-day security monitoring across endpoint protection platforms and Microsoft Defender, investigating and escalating alerts as required.</li><li>Investigate suspicious activity, phishing reports, and identity-related security events through to resolution.</li><li>Conduct vulnerability scans, assess and prioritise findings, and drive remediation with infrastructure and application teams until closure.</li><li>Handle cybersecurity incidents, including containment, evidence collection, root-cause review, and documentation.</li><li>Administer and review multi-factor authentication, Conditional Access policies, privileged accounts, and periodic user access reviews.</li><li>Assess KDF's current security posture, identify control gaps, and recommend improvements with clear justification and priority.</li><li>Maintain the cybersecurity risk register and contribute to the development of policies, standards, and procedures.</li><li>Support KDF's ISO 27001 certification programme, including control implementation, evidence preparation, and closure of nonconformities within agreed timelines.</li><li>Maintain security records and evidence, including access review records, incident logs, vulnerability scan results, and remediation history.</li><li>Support internal and external audits by preparing evidence and tracking closure of findings and corrective actions.</li><li>Contribute to alignment with the NIST Cybersecurity Framework and applicable Kuwait regulatory requirements.</li><li>Support the evaluation and implementation of additional security capabilities, including centralised log management and SIEM.</li><li>Deliver cybersecurity awareness activities, including phishing simulations and refresher training.</li><li>Prepare regular security reports and dashboards for management, highlighting risks, trends, and recommended actions.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Management Information Systems, or a related discipline. A degree or specialisation in Cybersecurity is an advantage.</li><li>Minimum five years of hands-on cybersecurity experience, including direct responsibility for monitoring and incident handling.</li><li>Practical working experience with Microsoft Defender for Endpoint and Office 365, and Microsoft Entra ID, including Conditional Access and MFA administration.</li><li>Experience with vulnerability scanning tools and end-to-end remediation follow-up.</li><li>Exposure to SIEM or centralised log management platforms, ideally Microsoft Sentinel.</li><li>Working knowledge of ISO 27001 and the NIST Cybersecurity Framework. Prior involvement in an ISO 27001 implementation or certification is a strong advantage.</li><li>Sound judgement and the ability to work independently in a small team with limited supervision.</li><li>Clear written and spoken English, with the ability to explain security matters to non-technical colleagues.</li></ul><p><br></p><p><b>Certifications</b></p><ul><li>CompTIA Security+ or Microsoft SC-200 required, or willingness to obtain within the first year.</li><li>Microsoft SC-300, CEH, or ISO 27001 Lead Implementer an advantage.</li></ul></div>

<p>Proficiency in System Administration, Network Administration, Information Technology, and Cloud Flare. Strong skills in Troubleshooting and providing Technical Support. Familiarity with system security protocols and data backup solutions. Excellent problem-solving and analytical skills. Experience with enterprise-level IT systems and software. Manage Windows servers. Cisco 2960 switch. HTML knowledge.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, or a related field is preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>The Network Assurance Analyst is responsible for reviewing the operator’s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</span></p><br><p><span>Responsibility:</span></p><br><ul><li><p><span>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</span></p><br></li><li><p><span>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</span></p><br></li><li><p><span>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</span></p><br></li><li><p><span>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</span></p><br></li><li><p><span>Conduct review of revenue booking and conduct analysis of revenue and other important trends</span></p><br></li><li><p><span>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</span></p><br></li><li><p><span>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</span></p><br></li><li><p><span>Engage in Zain’s general network projects and assess the impact of such project on RA functions and end customers.</span></p><br></li><li><p><span>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</span></p><br></li><li><p><span>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</span></p><br></li><li><p><span>Assure the integrity of RA system’s data and maintain the accuracy of the system’s reference data.</span></p><br></li><li><p><span>Monitor the daily performance and usage trends generated by the revenue assurance tool.</span></p><br></li><li><p><span>Perform cross-systems validation to assure systems synergy.</span></p><br></li><li><p><span>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</span></p><br></li><li><p><span>Document the department’s existing workflows and processes</span></p><br></li><li><p><span>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</span></p><br></li><li><p><span>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</span></p><br></li><li><p><span>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activitie</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><b><span>Skills:</span></b></p><br><ul><li><p><span>Ability to communicate, present and influence all levels of the organization</span></p><br></li><li><p><span>Expertise in revenue assurance systems</span></p><br></li><li><p><span>Excellent understanding of network elements and their assurance within the telecom sector</span></p><br></li><li><p><span>Understanding of modelling, financial accounting and reporting</span></p><br></li><li><p><span>Ability to run deep dive analyses</span></p><br></li><li><p><span>Experience with data mining, analytics, dashboards and problem structuring</span></p><br></li><li><p><span>Understanding of SQL to query and manipulate large data sets for analysis</span></p><br></li><li><p><span>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</span></p><br></li><li><p><span>Clear ability to understand the dynamics of financial data to extract relevant information</span></p><br></li><li><p><span>Excellent written and verbal communication skills</span></p><br></li><li><p><span>Ability to analyze a situation and produce creative, original and useful solutions</span></p><br></li><li><p><span>Understanding of designing KPIs, reports, dashboards</span></p><br></li><li><p><span>Strong understanding of telecommunications products, trends and technology markets</span></p><br></li></ul><p><span>Education Level &amp; Major: Bachelor’s degree in computer engineering, Information Technology, Management Information Systems, or a related field</span></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.&nbsp;&nbsp;</p><br><p>The Cloud Solution Architect Intern (CSA) provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> This program is tailored for <strong>Kuwaiti&nbsp;Nationals</strong>, aiming to accelerate Kuwaiti employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>This internship is a paid six-month training program that offers globally recognized technical and professional certifications &amp; skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: The 6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding &amp; Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>:&nbsp;<em>Onboarding &amp; Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy &amp; structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong>&nbsp;<em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an&nbsp;<strong>CSA</strong>&nbsp;for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning &amp; Cloud Computing.</li></ul><p><strong>Responsibilities:</strong>&nbsp;</p><br><ul><li>Applies foundational technical knowledge of an architecture solution to meet business and information technology (IT) requirements and resolve identified technical constraints.</li><li>Acts as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, gaps, blockers, and insights that relate to the customer/partner with internal teams, using established channels.</li><li>Solicits input from others to contribute to proposals for viable solutions based on specific technical products. demonstrates basic technical concepts and proves those design solutions capability through design collaboration sessions with the customer/partner.</li><li>Supports research projects and contributes to scoping surveys for customers/partners to assess potential intellectual property (IP) needs or process changes.</li><li>Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.</li><li>Participates in discussions around architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value. Ensures that the customer's environment and applications are well-architected.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.</li><li>Kuwaiti nationality.</li><li>Legally authorized to work in Kuwait (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays strong stakeholder and relationship management across senior leaders, partners, and customers.</li><li>Excellent verbal and written communication, analytical and presentationskills.</li><li>Technical Certification in Cloud (e.g. Azure) are preferred but not required.</li><li>Change Management Certification (e.g. Prosci) are preferred but not required.&nbsp;</li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Kuwait </div> </div>

<p>The SOC Engineer is responsible for the design, implementation, configuration, and continuous optimization of ZainTECH's Security Operations Centre (SOC) technology platforms, ensuring secure, scalable, and resilient security monitoring services for enterprise and government customers across the MENA region. This is a hands-on engineering role focused on designing and maintaining Security Information and Event Management (SIEM), Security Orchestration, Automation and Response (SOAR), and supporting security technologies. The role owns the end-to-end lifecycle of security monitoring capabilities - from onboarding new log sources and developing detection content to automating operational workflows and continuously enhancing SOC performance - while ensuring solutions align with customer requirements, cybersecurity best practices, and operational standards. Responsibilities: SIEM &amp; Security Platform Engineering Design, implement, configure, and maintain enterprise SIEM and SOAR platforms supporting ZainTECH's Managed Security Services portfolio. Deploy and maintain highly available, scalable, and secure SOC infrastructure across customer environments. Manage platform upgrades, patching, configuration management, and lifecycle activities to ensure platform stability and performance. Ensure SOC technologies remain aligned with operational, security, and customer requirements. Detection Engineering &amp; Security Content Develop, maintain, and optimise SIEM detection content, including correlation rules, dashboards, reports, alerts, watchlists, and use cases. Improve detection capabilities by analysing emerging threats, attack techniques, and operational trends. Reduce false positives through continuous tuning and refinement of detection logic. Map detection capabilities to recognised cybersecurity frameworks such as MITRE ATT&amp;CK. Platform Integration &amp; Automation Integrate security technologies, cloud platforms, infrastructure, and third-party solutions into the SIEM ecosystem. Develop custom parsers, connectors, and data ingestion mechanisms to support new customer environments. Design and implement SOAR playbooks to automate investigation, enrichment, notification, and response activities. Optimise data collection, normalisation, and event processing to improve operational efficiency. Operational Support &amp; Continuous Improvement Provide technical support to SOC Analysts during security investigations and major incident response activities. Troubleshoot platform issues and perform root cause analysis to maintain service availability. Produce technical documentation, implementation guides, and operational runbooks. Identify opportunities to improve SOC maturity through automation, process optimisation, and engineering best practices. Collaborate with Cybersecurity Consulting, Incident Response, Product Management, and Delivery teams to continuously enhance Managed Security Services.</p><p><strong>Desired Candidate Profile</strong></p><p>3-5 years of hands-on experience designing, implementing, and administering SIEM platforms within enterprise or Managed Security Services environments. Strong experience with one or more SIEM platforms such as Microsoft Sentinel, Splunk Enterprise Security, IBM QRadar, ArcSight, LogRhythm, or Elastic Security. Experience integrating multiple security technologies, including EDR, firewalls, IDS/IPS, cloud security platforms, identity platforms, and threat intelligence feeds. Working knowledge of Windows, Linux, networking, scripting, APIs, and automation technologies. Experience implementing SOAR platforms and security automation workflows. Knowledge of MITRE ATT&amp;CK, threat intelligence integration, and detection engineering principles. Experience supporting enterprise cloud environments including Microsoft Azure, AWS, or Google Cloud Platform. Experience working within a Managed Security Services Provider (MSSP) environment. Bachelor s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field. Security +, CEH or any relevant certification preferred</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The SOC Analyst - Tier 1 is responsible for providing 24x7 security monitoring, alert triage, event analysis, and incident escalation services within ZainTECH’s Managed Security Operations Center (SOC).<br> As the first line of defense against cybersecurity threats, the role continuously monitors customer environments, validates security events, and ensures potential security incidents are identified, classified, documented, and escalated in accordance with established procedures and service level agreements.<br> Responsibilities: Security Monitoring &amp; Event Analysis Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations.<br> Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, Endpoint Detection &amp; Response (EDR) tools, Firewalls, Email security gateways, Web security solutions and Cloud security platforms Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive.<br> Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact.<br> Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation.<br> Incident Triage &amp; Escalation Perform first-level analysis and triage of security alerts and events.<br> Create and manage incident tickets within approved incident management platforms.<br> Categorize incidents based on Severity, Impact, Urgency and Threat classification Escalate validated incidents to SOC Analyst - Tier 2 teams in accordance with approved escalation procedures.<br> Ensure escalations include complete and accurate investigation details to support efficient handover and further analysis.<br> Maintain incident tracking and ensure timely updates throughout the incident lifecycle.<br> SIEM Operations &amp; Security Monitoring Utilize SIEM platforms to Monitor security events, Review alerts, Execute predefined searches and queries, Support basic investigations Support operational activities including Alert validation, Monitoring dashboard review, Log analysis and Security event correlation Assist with identifying false positives and escalating tuning recommendations where required.<br> Support the overall effectiveness and reliability of monitoring operations.<br> Documentation &amp; Reporting Maintain accurate records of investigations, observations, and escalation activities.<br> Document security incidents and monitoring activities in accordance with operational procedures.<br> Participate in shift handovers and ensure continuity of investigations between teams.<br> Support operational reporting and SOC performance metrics activities.<br> Governance, Compliance &amp; Operational Excellence Follow approved SOC procedures, playbooks, and operational standards.<br> Ensure compliance with Internal security policies and Customer contractual obligations.<br> Handle customer information with strict confidentiality and professionalism.<br> Participate in training, simulation exercises, and continuous improvement initiatives.<br> Maintain awareness of emerging cybersecurity threats and attack techniques.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Minimum 1 year of SOC operations experience Familiarity with SIEM consoles, alert triage, and SOC monitoring workflow; willingness to work rotating shifts.<br> Foundational networking and operating-system knowledge is preferable.<br> Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.<br> Security +, CEH or any relevant certification preferred</span> </div>

<p>Seeking a knowledgeable instructor specializing in computer networking and cybersecurity. The role involves teaching network infrastructure, protocols, security principles, threat analysis, and mitigation techniques. Develop and deliver lectures on computer networks, cybersecurity, and programming. Teach core programming languages and network security concepts, focusing on network administration, ethical hacking, and digital security. Design a curriculum that aligns with modern industry standards and integrates best practices in cybersecurity and software development. Guide students through hands-on labs, real-world problem-solving scenarios, and practical coding exercises. Assess student understanding through assignments, exams, and cybersecurity simulations. Stay updated with emerging trends in cybersecurity, programming frameworks, and network technologies. Provide academic and career mentorship to students pursuing cybersecurity and software development professions. Participate in faculty meetings, professional research, and industry collaborations.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements</h2><p>Degree in Computer Science, Information Technology, or related field with a focus on networking/security. Industry certifications (e.g., CompTIA Network+, Security+, CCNA, CISSP, Cybersecurity, CEH) are highly advantageous. Practical experience in network administration or cybersecurity. Teaching experience preferred. Education: A Bachelor s or Master s degree in Computer Science, Information Technology, or a related field with a focus on networking/security. Certifications: Industry certifications such as CompTIA Network+, Security+, CCNA, CISSP, Cybersecurity, CEH are highly advantageous. Experience: Practical experience in network administration or cybersecurity. Teaching Ability: Capacity to explain complex networking and security concepts in an engaging and accessible manner. Skills: Strong analytical, problem-solving, and communication skills. Adaptability: Ability to integrate real-world cybersecurity threats and challenges into the learning experience. Industry Knowledge: Awareness of the latest advancements in cybersecurity, ethical hacking, and system protection strategies.</p>

<p>Key Responsibilities:</p><p>1. Technical Coordination &amp; Workflow Management</p>Equipment Deployment: Coordinate the day-to-day deployment, scheduling, and maintenance of broadcast equipment, host media facilities, and Master Control Room (MCR) infrastructure.<br>Technical Dependencies: Serve as the central point of contact for tracking technical dependencies between traditional AV/broadcast setups, venue IT networks, and streaming systems.<br>Documentation: Maintain comprehensive project documentation, asset registries, technical asset tracking, and standard operating procedures (SOPs) for live event broadcasts.<br>Advanced Workflows: Assist in coordinating IP-based broadcast setups, cloud production workflows, and digital asset management environments.<p>2. Stakeholder &amp; Rights-Holder Relations</p>Interface: Facilitate communications and logistical requirements between local entities, international sports federations, and external host broadcasting teams.<br>Broadcaster Access: Coordinate media access, venue technical operations (VTO), and unilateral broadcast requests for Rights-Holding Broadcasters (RHBs).<br>Milestones: Organize and track testing schedules, commissioning runs, and rehearsal milestones to transition systems smoothly into live operations.<p>3. Vendor &amp; Infrastructure Support</p>Vendor Management: Manage relationships with local and international technology vendors, tracking service level agreements (SLAs) and equipment delivery timelines.<br>Readiness Monitoring: Monitor venue readiness and coordinate immediate technical support or hardware replacement during critical live production windows.<p>Required Skills &amp; Experience</p>Experience: 5 to 8 years of demonstrated experience coordinating technical operations within broadcast, media production, or major sports event environments.<br>Operational Knowledge: Strong familiarity with live signal transmission paths (fiber, satellite, IP), non-linear editing pipelines, and smart venue systems.<br>Coordination Skills: Superb organizational abilities, meticulous attention to detail, and a proven track record of managing complex schedules under tight live deadlines.<br>Communication: Exceptional cross-cultural communication skills required to interface with international delegates and local public-sector stakeholders in Kuwait.<p>Strongly Preferred Qualifications</p>Sporting Movement: Direct experience coordinating projects within the Olympic Movement (IOC/OBS), Asian Games, National Olympic Committees (NOCs), or International Sports Federations (IFs).<br>Frameworks: Solid understanding of Olympic Results and Information Services (ORIS) frameworks and host broadcaster venue requirements.<br>Digital Transformation: Background supporting technology delivery for large-scale public-sector digital transformation programs within the GCC region.<p>Education</p>Degree Required: Bachelor s Degree in Media Technology, Broadcast Engineering, Communications, Information Technology, or a related field.<br><br><br><p><strong>Desired Candidate Profile</strong></p><p>Years of Experience 5 to 8 years of demonstrated experience coordinating technical operations within broadcast, media production, or major sports event environments</p><p>Qualification: Bachelor s Degree in Media Technology, Broadcast Engineering, Communications, Information Technology, or a related field</p><p>Required Skills &amp; Experience</p><p>Experience: 5 to 8 years of demonstrated experience coordinating technical operations within broadcast, media production, or major sports event environments.</p><p>Operational Knowledge: Strong familiarity with live signal transmission paths (fiber, satellite, IP), non-linear editing pipelines, and smart venue systems.</p><p>Coordination Skills: Superb organizational abilities, meticulous attention to detail, and a proven track record of managing complex schedules under tight live deadlines.</p><p>Communication: Exceptional cross-cultural communication skills required to interface with international delegates and local public-sector stakeholders in Kuwait.</p><p>Strongly Preferred Qualifications</p><p>Sporting Movement: Direct experience coordinating projects within the Olympic Movement (IOC/OBS), Asian Games, National Olympic Committees (NOCs), or International Sports Federations (IFs).</p><p>Frameworks: Solid understanding of Olympic Results and Information Services (ORIS) frameworks and host broadcaster venue requirements.</p><p>Digital Transformation: Background supporting technology delivery for large-scale public-sector digital transformation programs within the GCC region.</p><p>Education</p><p>Degree Required: Bachelor s Degree in Media Technology, Broadcast Engineering, Communications, Information Technology, or a related field.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The SOC Engineer is responsible for the design, implementation, configuration, and continuous optimization of ZainTECH's Security Operations Centre (SOC) technology platforms, ensuring secure, scalable, and resilient security monitoring services for enterprise and government customers across the MENA region.<br> This is a hands-on engineering role focused on designing and maintaining Security Information and Event Management (SIEM), Security Orchestration, Automation and Response (SOAR), and supporting security technologies.<br> The role owns the end-to-end lifecycle of security monitoring capabilities - from onboarding new log sources and developing detection content to automating operational workflows and continuously enhancing SOC performance - while ensuring solutions align with customer requirements, cybersecurity best practices, and operational standards.<br> Responsibilities: SIEM &amp; Security Platform Engineering Design, implement, configure, and maintain enterprise SIEM and SOAR platforms supporting ZainTECH's Managed Security Services portfolio.<br> Deploy and maintain highly available, scalable, and secure SOC infrastructure across customer environments.<br> Manage platform upgrades, patching, configuration management, and lifecycle activities to ensure platform stability and performance.<br> Ensure SOC technologies remain aligned with operational, security, and customer requirements.<br> Detection Engineering &amp; Security Content Develop, maintain, and optimise SIEM detection content, including correlation rules, dashboards, reports, alerts, watchlists, and use cases.<br> Improve detection capabilities by analysing emerging threats, attack techniques, and operational trends.<br> Reduce false positives through continuous tuning and refinement of detection logic.<br> Map detection capabilities to recognised cybersecurity frameworks such as MITRE ATT&amp;CK.<br> Platform Integration &amp; Automation Integrate security technologies, cloud platforms, infrastructure, and third-party solutions into the SIEM ecosystem.<br> Develop custom parsers, connectors, and data ingestion mechanisms to support new customer environments.<br> Design and implement SOAR playbooks to automate investigation, enrichment, notification, and response activities.<br> Optimise data collection, normalisation, and event processing to improve operational efficiency.<br> Operational Support &amp; Continuous Improvement Provide technical support to SOC Analysts during security investigations and major incident response activities.<br> Troubleshoot platform issues and perform root cause analysis to maintain service availability.<br> Produce technical documentation, implementation guides, and operational runbooks.<br> Identify opportunities to improve SOC maturity through automation, process optimisation, and engineering best practices.<br> Collaborate with Cybersecurity Consulting, Incident Response, Product Management, and Delivery teams to continuously enhance Managed Security Services.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> 3-5 years of hands-on experience designing, implementing, and administering SIEM platforms within enterprise or Managed Security Services environments.<br> Strong experience with one or more SIEM platforms such as Microsoft Sentinel, Splunk Enterprise Security, IBM QRadar, ArcSight, LogRhythm, or Elastic Security.<br> Experience integrating multiple security technologies, including EDR, firewalls, IDS/IPS, cloud security platforms, identity platforms, and threat intelligence feeds.<br> Working knowledge of Windows, Linux, networking, scripting, APIs, and automation technologies.<br> Experience implementing SOAR platforms and security automation workflows.<br> Knowledge of MITRE ATT&amp;CK, threat intelligence integration, and detection engineering principles.<br> Experience supporting enterprise cloud environments including Microsoft Azure, AWS, or Google Cloud Platform.<br> Experience working within a Managed Security Services Provider (MSSP) environment.<br> Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.<br> Security +, CEH or any relevant certification preferred</span> </div>