IT Jobs in Kuwait
102 Jobs Found
<h2 class="h5">Job description</h2>
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<span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide full-stack engineering expertise, architectural judgment, and quality control to ensure web apps are functional, robust, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Evaluate AI-generated full-stack code and refactor it for correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Requirements and benefits At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required) Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and refine AI-assisted output into production-ready products.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar) Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS) Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design Experience implementing REST APIs, request validation, error handling, and authentication flows Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar) Experience integrating LLM APIs or other AI services into product features is a strong plus Comfortable with version control (Git) and basic testing practices Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently Portfolio of shipped web applications (required) English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> - Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide full-stack engineering expertise, architectural judgment, and quality control to ensure web apps are functional, robust, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Evaluate AI-generated full-stack code and refactor it for correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Requirements and benefits At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required) Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and refine AI-assisted output into production-ready products.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar) Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS) Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design Experience implementing REST APIs, request validation, error handling, and authentication flows Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar) Experience integrating LLM APIs or other AI services into product features is a strong plus Comfortable with version control (Git) and basic testing practices Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently Portfolio of shipped web applications (required) English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> - Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide full-stack engineering expertise, architectural judgment, and quality control to ensure web apps are functional, robust, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Evaluate AI-generated full-stack code and refactor it for correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Requirements and benefits At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required) Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and refine AI-assisted output into production-ready products.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar) Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS) Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design Experience implementing REST APIs, request validation, error handling, and authentication flows Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar) Experience integrating LLM APIs or other AI services into product features is a strong plus Comfortable with version control (Git) and basic testing practices Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently Portfolio of shipped web applications (required) English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> - Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Oversee and manage the day-to-day cybersecurity operations for a specific client or project, acting as their primary technical point of contact.</p></li><li><p>Implement and maintain robust security controls, including firewalls, intrusion detection/prevention systems, and endpoint security solutions, tailored to the client's environment.</p></li><li><p>Conduct regular vulnerability assessments and penetration testing to identify and remediate security weaknesses before they can be exploited.</p></li><li><p>Develop and execute incident response plans, leading the charge in investigating, containing, and eradicating security breaches.</p><p>Hands-on expertise in monitoring and managing security devices, including: Firewalls Web Application Firewalls (WAF) Load Balancers Security event monitoring and incident response Security policy management and troubleshooting</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or a related field; Master's preferred.</p></li><li><p>Minimum of 5-7 years of progressive experience in cybersecurity roles, with a focus on operational security and client-facing responsibilities.</p><br></li></ul><p></p></section>
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<p><b>Key Responsibilities:</b></p><ul><li>Design, develop, and maintain Oracle Forms and Reports applications.</li><li>Develop PL/SQL packages, procedures, functions, and triggers.</li><li>Analyze business requirements and translate them into technical specifications.</li><li>Modify existing applications based on user needs and performance optimization.</li><li>Integrate Oracle applications with other systems as required.</li><li>Troubleshoot and resolve application-related issues and bugs.</li><li>Write technical documentation and user manuals as needed.</li><li>Perform unit testing and support user acceptance testing (UAT).</li><li>Collaborate with DBAs, system administrators, and other developers.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills & Qualifications:</b></p><ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field.</li><li>3+ years of experience with Oracle Forms and Reports (preferably version 10g or later).</li><li>Strong knowledge of <b>Oracle PL/SQL</b>, SQL, and relational database concepts.</li><li>Experience in developing and deploying Oracle applications.</li><li>Familiarity with Oracle Database (19c).</li><li>Understanding of software development life cycle (SDLC).</li><li>Good problem-solving, analytical, and communication skills.</li><li>Ability to work independently and as part of a team.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Regional Installation Specialist you will mainly operate within Kuwait and beyond, and will be accountable for the relocation and de-installation of legacy Serum Work Area (SWA) systems, and the installation of new generation platforms (cobas pro, cobas pure and cobas smart e) for existing customers, in order to achieve a high level of service excellence within the Middle East region. Your core purpose is to successfully accelerate the PiPo program (Phase-in Phase-out) by bridging temporary capacity gaps during installation peaks.</p><p><b>Your Responsibilities</b></p><ul><li>Installation/relocation/de-installation of analytical laboratory instruments of Roche Diagnostics.</li><li>Technical release of analytical systems for laboratory use.</li><li>Focus on preparations of the customer sites that require additional attention based on the continuous increase of customer demands and specifications of the instruments that we deliver.</li><li>Independently analyze and resolve most questions and problems and refer only the most complex issues to higher levels.</li><li>Timely and accurate logging of data according to work instructions and agreements, with regard to activities in the CRM system.</li><li>Ensure all activities are documented in a manner compliant and keeping records in accordance with the company s applicable procedures.</li><li>Timely performance of tasks, maintaining order in the workplace as well as the most effective use of working time.</li><li>Continuous improvement of professional qualifications and participation in company meetings and trainings as well as all forms of vocational education organized by the Employer.</li><li>Actively gathering information in preparation for meetings, delivering an active part in these meetings and give feedback of outcome of these meetings to others</li><li>Develop and monitor local reports and documents to ensure the efficient and productive delivery of services.</li><li>Actively monitor costs for own Service activities</li><li>Awareness of new service bulletins, Global Customer Support (GCS) hot news and other forums</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You are someone who wants to influence your own development. You are looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.</p><p>You obtained a BSc degree in Bio-Medical Engineering, Precision Mechanics, Electronics, Information Technology, Medical Technology or related</p><p>You built 1 year of work experience in a related field. We also welcome fresh graduates to apply</p><p>You have basic knowledge of electronics, electro-mechanical systems, information technology, and networking</p><p>You have excellent analytical, problem analysis and decision-making skills</p><p>Effective planning, organizational and time management skills</p><p>Effective customer service, written/verbal communication, organization and prioritization skills</p><p>Fluent verbal and written communication skills in English. Mastering Arabic language will be preferred</p><p>Important note: Depending on the workload there will be a need for frequent traveling to neighboring countries in the Middle East to support the PiPo program but Kuwait being the first priority. You are expected to be flexible and willing to travel outside of Kuwait for those periods of time.</p><p></p></section>
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<p><b>About The Client</b></p><p>An established Kuwait-based technology development and investment organization that supports the advancement and commercialization of innovative solutions. The company operates across diverse sectors, including information technology, life sciences, energy, and environmental technologies, fostering collaboration with government entities, research institutions, and international partners to drive innovation and economic diversification.</p><p><b>About The Role</b></p><p>To support business leaders in driving organizational effectiveness, employee performance, and a positive workplace culture. The role involves providing HR guidance on performance management, employee relations, and organizational development, while ensuring consistent implementation of HR policies and processes. It requires strong communication, stakeholder management, and the ability to support managers in addressing people-related matters effectively.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>About You</b></p><p>An ideal candidate would have the following:</p><ul><li>Bachelor's degree in human resources, Business Administration, or a related field</li><li>Master's degree in a related field is an advantage</li><li>7–10 years of progressive HR experience</li><li>Strong coaching and advisory skills to support managers</li><li>Strong communication, problem solving, and stakeholder management skills</li><li>Ability to collaborate effectively with Heads and stakeholders</li><li>Solid understanding of HR processes and modern HR practices</li><li>Detail-oriented, proactive, and able to support managers and organizational objectives effectively</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p><span>As Regional Installation Specialist you will mainly operate within Kuwait and beyond, and will be accountable for the relocation and de-installation of legacy Serum Work Area (SWA) systems, and the installation of new generation platforms (cobas pro, cobas pure and cobas smart e) for existing customers, in order to achieve a high level of service excellence within the Middle East region. Your core purpose is to successfully accelerate the PiPo program (Phase-in Phase-out) by bridging temporary capacity gaps during installation peaks.</span></p><br><p><b>Your Responsibilities</b></p><br><ul><li><p><span>Installation/relocation/de-installation of analytical laboratory instruments of Roche Diagnostics.</span></p><br></li><li><p><span>Technical release of analytical systems for laboratory use.</span></p><br></li><li><p><span>Focus on preparations of the customer sites that require additional attention based on the continuous increase of customer demands and specifications of the instruments that we deliver.</span></p><br></li><li><p><span>Independently analyze and resolve most questions and problems and refer only the most complex issues to higher levels.</span></p><br></li><li><p><span>Timely and accurate logging of data according to work instructions and agreements, with regard to activities in the CRM system. Ensure all activities are documented in a manner compliant and keeping records in accordance with the company’s applicable procedures.</span></p><br></li><li><p><span>Timely performance of tasks, maintaining order in the workplace as well as the most effective use of working time.</span></p><br></li><li><p><span>Continuous improvement of professional qualifications and participation in company meetings and trainings as well as all forms of vocational education organized by the Employer. Actively gathering information in preparation for meetings, delivering an active part in these meetings and give feedback of outcome of these meetings to others</span></p><br></li><li><p><span>Develop and monitor local reports and documents to ensure the efficient and productive delivery of services.</span></p><br></li><li><p><span>Actively monitor costs for own Service activities</span></p><br></li><li><p><span>Awareness of new service bulletins, Global Customer Support (GCS) hot news and other forums</span></p><br></li></ul><p><b>Who You Are</b></p><br><p><span>You are someone who wants to influence your own development. You are looking for a company where you have the opportunity to pursue your interests across functions and geographies. Where a job title is not considered the final definition of who you are, but the starting point.</span></p><br><ul><li><p><span>You obtained a BSc degree in Bio-Medical Engineering, Precision Mechanics, Electronics, Information Technology, Medical Technology or related</span></p><br></li><li><p><span>You built 1 year of work experience in a related field. We also welcome fresh graduates to apply</span></p><br></li><li><p><span>You have basic knowledge of electronics, electro-mechanical systems, information technology, and networking</span></p><br></li><li><p><span>You have excellent analytical, problem analysis and decision-making skills</span></p><br></li><li><p><span>Effective planning, organizational and time management skills</span></p><br></li><li><p><span>Effective customer service, written/verbal communication, organization and prioritization skills</span></p><br></li><li><p><span>Fluent verbal and written communication skills in English. Mastering Arabic language will be preferred</span></p><br></li></ul><p><br><b>Important note:</b></p><br><p><span>Depending on the workload there will be a need for frequent traveling to neighboring countries in the Middle East to support the PiPo program but Kuwait being the first priority. You are expected to be flexible and willing to travel outside of Kuwait for those periods of time.</span></p><br>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
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<span>Job Summary <br></span><p><span>To act as a domain-driven IT partner supporting Consumer Credit, Finance, Accounting, and Automation systems, ensuring regulatory compliance, financial accuracy, operational efficiency, and digital transformation across the consumer lending lifecycle, while supporting Agile and hybrid delivery models.</span></p><br><br><br>Job Responsibilities <br><ul>
<li><span>Translate consumer credit and finance requirements into functional and technical system specifications</span></li>
<li><span>Support Agile / hybrid project delivery by converting business requirements into epics, user stories, and acceptance criteria, while maintaining formal BRD/FSD documentation</span></li>
<li><span>Support end-to-end consumer lending lifecycle: origination, disbursement, servicing, collections, write-offs, and closure</span></li>
<li><span>Ensure accurate interest computation, amortization, fees, penalties, and GL postings</span></li>
<li><span>Integrate lending platforms with core finance systems, payment gateways, and regulatory reporting tools</span></li>
<li><span>Support IFRS-9 / Expected Credit Loss (ECL) logic, provisioning, and financial reconciliations</span></li>
<li><span>Lead or support automation initiatives (RPA, workflows, exception handling, reconciliations)</span></li>
<li><span>Ensure compliance with CBK / GCC Central Bank regulations, audit requirements, and internal controls</span></li>
<li><span>Participate in sprint planning, UAT, production releases, incident resolution, and audit queries</span></li>
</ul><br><br>Candidate Requirements <br><ul>
<li><span>Bachelor’s degree in one of the following: </span><span>Computer Science / Information Technology /</span><span>Finance / Accounting /</span><span>Business Administration</span></li>
<li><span>5–10 years as an IT / Business Systems Analyst</span></li>
<li><span>Mandatory experience in Consumer Credit / Retail Lending and Finance & Accounting systems</span></li>
<li><span>Experience working with Loan Management Systems (LMS), Core Banking / Credit Platforms, and ERPs</span></li>
<li><span>Exposure to Agile or hybrid project delivery environment</span></li>
</ul><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Key Responsibilities:</p><ul><li>Design, implement, configure, and support enterprise Dell Storage Solutions</li><li>Deploy and manage:</li><li>Dell PowerStore</li><li>Dell PowerMax</li><li>Dell Unity</li><li>Dell PowerScale</li><li>Dell ECS Object Storage</li><li>Perform storage provisioning, configuration, zoning, mapping, masking, and LUN management</li><li>Implement SAN and NAS storage architectures for enterprise environments</li><li>Perform storage migration activities between legacy and modern storage platforms</li><li>Implement and support:</li><li>Metro/Global replication</li><li>Disaster Recovery (DR)</li><li>High Availability (HA)</li><li>Business Continuity solutions</li><li>Integrate storage systems with:</li><li>VMware vSphere / vCenter</li><li>Microsoft Hyper-V</li><li>Linux and Windows Servers</li><li>Backup solutions</li><li>Configure and troubleshoot Fibre Channel SAN environments</li><li>Work with Brocade and Cisco SAN switches including zoning and fabric management</li><li>Perform storage performance analysis, health checks, optimization, and root cause analysis</li><li>Support NAS protocols including:</li><li>NFS</li><li>SMB/CIFS</li><li>FTP</li><li>Perform firmware upgrades, patching, and lifecycle management activities</li><li>Prepare implementation documentation including:</li><li>HLD/LLD</li><li>SOPs</li><li>As-built documentation</li><li>Migration plans</li><li>Operational handover documents</li><li>Provide L2/L3 technical support during implementation and post-deployment phases</li><li>Coordinate with vendors, customers, project managers, and technical teams during project execution</li></ul><p><br></p><p><br></p><p>Required Qualifications</p><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field</li><li>Minimum 6–8 years of experience in enterprise storage implementation and administration</li><li>Minimum 4+ years of strong hands-on experience specifically with Dell EMC Storage Solution</li><li>Proven experience in enterprise storage deployment and migration project</li><li>Strong understanding of SAN/NAS architecture, replication technologies, DR, HA, and storage optimization</li><li>Strong troubleshooting and analytical skill</li><li>Experience working in enterprise/datacenter environment</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Certifications:</p><p>Dell Technologies Certifications</p><ul><li>Dell Proven Professional – Storage Deployment Engineer</li><li>Dell PowerStore Implementation Certification</li><li>Dell PowerMax Implementation Certification</li><li>Dell Unity XT Implementation Certification</li><li>Dell PowerScale (Isilon) Certification</li><li>Dell ECS/Object Storage Certification</li></ul><p><br></p><p>(Candidates holding multiple Dell storage certifications are Manditory)</p><p>Preferred Technical Skills:</p><ul><li>VMware vSphere / vCenter</li><li>Microsoft Hyper-V</li><li>Windows Server / Linux Administration</li><li>Fibre Channel SAN Technologies</li><li>Brocade SAN Switches</li><li>Cisco MDS SAN Switches</li><li>NAS/SMB/NFS protocols</li><li>Storage replication technologies</li><li>Disaster Recovery solutions</li><li>Performance tuning and capacity planning</li><li>PowerPath / MPIO configuration</li><li>Backup Solutions</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Summary:</b></p><p>We are seeking an experienced and highly motivated Pre-Sales / Sales Support Specialist to join our team in Kuwait. The ideal candidate will be bilingual (Arabic and English), well-presented, and possess excellent communication and presentation skills. The role involves supporting the sales team in positioning and demonstrating software and application solutions to clients.</p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Collaborate with sales teams to understand customer requirements and propose tailored software/application solutions.</li><li>Deliver compelling product presentations, demos, and proof-of-concepts to key stakeholders.</li><li>Respond to RFPs/RFIs with clear and technically accurate documentation.</li><li>Translate business needs into technical specifications and assist in solution architecture planning.</li><li>Coordinate with product, technical, and delivery teams to ensure proposed solutions meet customer expectations.</li><li>Provide ongoing sales support including client meetings, technical workshops, and trade show participation.</li><li>Develop and maintain strong relationships with prospective and current clients.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Skills:</b></p><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>7+ years of experience in pre-sales, solution consulting, or technical sales within the software/applications domain.</li><li>Proven experience in application and software solution sales, preferably in B2B or government sectors.</li><li>Solid understanding of security concepts.</li><li>Strong verbal and written communication skills in both Arabic and English.</li><li>Excellent presentation and interpersonal skills; confident in customer-facing roles.</li><li>Technical or development background is a strong advantage (e.g., software development, solution architecture).</li><li>Familiarity with solution selling, consultative sales, and customer value propositioning.</li><li>Experience using AI tools and technologies </li><li>Ability to travel locally and regionally as required.</li></ul><p><br></p><p><b>Preferred:</b></p><ul><li>Relevant certifications (e.g., CISSP, CISM, TOGAF, or vendor-specific).</li><li>Experience with government procurement or public sector digital transformation projects in Kuwait and the GCC region.</li><li>Knowledge of local business culture and regulatory environment in Kuwait.</li><li>Relevant certifications (e.g., CISSP, CISM, TOGAF, or vendor-specific).</li><li>Experience with government procurement or public sector digital transformation projects in Kuwait and the GCC region.</li><li>Knowledge of local business culture and regulatory environment in Kuwait.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Key points: - Have a minimum of 4+ years of hands-on Dell EMC storage implementation experience - Hold at least one or more valid Dell Technologies Proven Professional certifications - Have a proven track record in storage deployment and migration projects, not just administration or support.<b>Key Responsibilities:</b></p><ul><li>Design, implement, configure, and support enterprise Dell Storage Solutions</li><li>Deploy and manage:</li><li>Dell PowerStore</li><li>Dell PowerMax</li><li>Dell Unity</li><li>Dell PowerScale</li><li>Dell ECS Object Storage</li><li>Perform storage provisioning, configuration, zoning, mapping, masking, and LUN management</li><li>Implement SAN and NAS storage architectures for enterprise environments</li><li>Perform storage migration activities between legacy and modern storage platforms</li><li>Implement and support:</li><li>Metro/Global replication</li><li>Disaster Recovery (DR)</li><li>High Availability (HA)</li><li>Business Continuity solutions</li><li>Integrate storage systems with:</li><li>VMware vSphere / vCenter</li><li>Microsoft Hyper-V</li><li>Linux and Windows Servers</li><li>Backup solutions</li><li>Configure and troubleshoot Fibre Channel SAN environments</li><li>Work with Brocade and Cisco SAN switches including zoning and fabric management</li><li>Perform storage performance analysis, health checks, optimization, and root cause analysis</li><li>Support NAS protocols including:</li><li>NFS</li><li>SMB/CIFS</li><li>FTP</li><li>Perform firmware upgrades, patching, and lifecycle management activities</li><li>Prepare implementation documentation including:</li><li>HLD/LLD</li><li>SOPs</li><li>As-built documentation</li><li>Migration plans</li><li>Operational handover documents</li><li>Provide L2/L3 technical support during implementation and post-deployment phases</li><li>Coordinate with vendors, customers, project managers, and technical teams during project execution</li></ul><p> </p><p><b>Required Qualifications:</b></p><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field</li><li>Minimum 6–8 years of experience in enterprise storage implementation and administration</li><li>Minimum 4+ years of strong hands-on experience specifically with Dell EMC Storage Solutions</li><li>Proven experience in enterprise storage deployment and migration projects</li><li>Strong understanding of SAN/NAS architecture, replication technologies, DR, HA, and storage optimization</li><li>Strong troubleshooting and analytical skills</li><li>Experience working in enterprise/datacenter environments</li></ul><p> </p><p><b>Certifications:</b></p><p><b>Dell Technologies Certifications</b></p><ul><li>Dell Proven Professional – Storage Deployment Engineer</li><li>Dell PowerStore Implementation Certification</li><li>Dell PowerMax Implementation Certification</li><li>Dell Unity XT Implementation Certification</li><li>Dell PowerScale (Isilon) Certification</li><li>Dell ECS/Object Storage Certification</li></ul><p>(Candidates holding multiple Dell storage certifications will be preferred)</p><p> </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Preferred Technical Skills:</b></p><ul><li>VMware vSphere / vCenter</li><li>Microsoft Hyper-V</li><li>Windows Server / Linux Administration</li><li>Fibre Channel SAN Technologies</li><li>Brocade SAN Switches</li><li>Cisco MDS SAN Switches</li><li>NAS/SMB/NFS protocols</li><li>Storage replication technologies</li><li>Disaster Recovery solutions</li><li>Performance tuning and capacity planning</li><li>PowerPath / MPIO configuration</li><li>Backup Solutions</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><b>Job Summary<br></b>We are looking for an experienced Sales Specialist to join our team. The successful candidate will be responsible for selling recruitment solutions to enterprise companies. You will work closely with clients to understand their business needs and develop customized solutions to meet those needs.</span><br><br><span><b>Responsibilities</b></span></p>
<ul>
<li><span>Develop and maintain a pipeline of new business opportunities by conducting outbound calls and emails to potential clients</span></li>
<li><span>Meet with potential customers through regular physical and telephonic meetings, build relationships with clients, and understand their business needs</span></li>
<li><span>Conduct needs assessments and present recruitment solutions to clients</span></li>
<li><span>Negotiate and close sales deals</span></li>
<li><span>Build a strong pipeline and consistently meet and exceed monthly, quarterly, and annual sales quotas.</span></li>
<li><span>Maintain accurate records of all sales activities and follow-up tasks in the CRM system</span></li>
<li><span>Deliver service that is consistent with Bayt.com's values and customer promise.</span></li>
</ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><span><b>Skills & Qualification<br></b></span></p>
<ul>
<li><span>Bachelor's Degree in Business Administration, Marketing, or Information Technology</span></li>
<li><span>3+ years of demonstrated track record of meeting/exceeding sales targets</span></li>
<li><span>Work experience in the SaaS industry or B2B solutions would be an advantage </span></li>
<li><span>A valid driving license in Kuwait is required</span></li>
</ul>
<p><span><b>Required Skills<br></b></span></p>
<ul>
<li><span>High aptitude for sales (Preferably B2B sales).</span></li>
<li><span>Strong networking and connections in Kuwait.</span></li>
<li><span>Keen </span></li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Monitor and analyze security alerts from SIEM, SOAR, EDR, and other security tools to identify potential threats.</p><p>Perform timely triage, validation, and investigation of alerts in accordance with SLA and prioritization matrix (P1-P4).</p><p>Execute approved containment, response, and remediation actions using defined SOC runbooks.</p><p>Manage incidents through the full case lifecycle, ensuring accurate documentation, status updates, and closure in the case management system.</p><p>Follow standard case handling processes, including case stage/status flow and QA validation requirements.</p><p>Monitor SOC communication channels (e.g., mailbox, SOAR) and ensure timely response to inquiries, escalations, and stakeholder coordination.</p><p>Escalate high-severity or complex incidents in line with SLAs, including immediate notification for potential P1/P2 cases.</p><p>Ensure SLA compliance and resolution, including coordination with internal and external stakeholders.</p><p>Perform shift-based operations, including effective handover of active and critical cases with complete context.</p><p>Identify and report operational issues, anomalies, or delays within the same shift to relevant leads.</p><p>Support continuous improvement by supporting in identifying gaps in detection, logging, automation, and case handling processes.</p><p><strong>Technical Skills</strong></p><p>Strong understanding of cybersecurity fundamentals, including threat types, attack vectors, the CIA triad, and awareness of frameworks such as MITRE ATT&CK for threat identification.</p><p>Working knowledge of operating systems (Windows, Linux/Unix) and networking concepts (TCP/IP, OSI model, DNS, HTTP/S).</p><p>Experience or familiarity with SIEM/SOAR platforms, endpoint protection, firewalls, and security monitoring tools.</p><p>Ability to analyze logs, network traffic, and endpoint telemetry to identify malicious activity.</p><p>Exposure to cloud security concepts (Azure, AWS, or GCP) is an advantage.</p><p>Familiarity with the MITRE ATT&CK framework for threat identification is an advantage.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in computer science, Information Security, Information Technology, or a related field. 1-3 years of experience in Security Operations, IT security, or a related role. Basic understanding of cybersecurity concepts, threats, and attack methodologies. Hands-on exposure or academic experience with SIEM, SOAR, EDR, or security monitoring tools is an advantage. Familiarity with incident handling, alert triage, and case management processes. Strong analytical and problem-solving skills with attention to detail. Good written and verbal communication skills for documentation and handover reporting. Relevant certifications - e.g., Security+, SC-200, CEH (Associate level) - are an advantage but not mandatory.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Monitor and analyze security alerts from SIEM, SOAR, EDR, and other security tools to identify potential threats.</p><p>Perform timely triage, validation, and investigation of alerts in accordance with SLA and prioritization matrix (P1-P4).</p><p>Execute approved containment, response, and remediation actions using defined SOC runbooks.</p><p>Manage incidents through the full case lifecycle, ensuring accurate documentation, status updates, and closure in the case management system.</p><p>Follow standard case handling processes, including case stage/status flow and QA validation requirements.</p><p>Monitor SOC communication channels (e.g., mailbox, SOAR) and ensure timely response to inquiries, escalations, and stakeholder coordination.</p><p>Escalate high-severity or complex incidents in line with SLAs, including immediate notification for potential P1/P2 cases.</p><p>Ensure SLA compliance and resolution, including coordination with internal and external stakeholders.</p><p>Perform shift-based operations, including effective handover of active and critical cases with complete context.</p><p>Identify and report operational issues, anomalies, or delays within the same shift to relevant leads.</p><p>Support continuous improvement by supporting in identifying gaps in detection, logging, automation, and case handling processes.</p><p><strong>Technical Skills</strong></p><p>Strong understanding of cybersecurity fundamentals, including threat types, attack vectors, the CIA triad, and awareness of frameworks such as MITRE ATT&CK for threat identification.</p><p>Working knowledge of operating systems (Windows, Linux/Unix) and networking concepts (TCP/IP, OSI model, DNS, HTTP/S).</p><p>Experience or familiarity with SIEM/SOAR platforms, endpoint protection, firewalls, and security monitoring tools.</p><p>Ability to analyze logs, network traffic, and endpoint telemetry to identify malicious activity.</p><p>Exposure to cloud security concepts (Azure, AWS, or GCP) is an advantage.</p><p>Familiarity with the MITRE ATT&CK framework for threat identification is an advantage.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in computer science, Information Security, Information Technology, or a related field.</p><p>1-3 years of experience in Security Operations, IT security, or a related role.</p><p>Basic understanding of cybersecurity concepts, threats, and attack methodologies.</p><p>Hands-on exposure or academic experience with SIEM, SOAR, EDR, or security monitoring tools is an advantage.</p><p>Familiarity with incident handling, alert triage, and case management processes.</p><p>Strong analytical and problem-solving skills with attention to detail.</p><p>Good written and verbal communication skills for documentation and handover reporting.</p><p>Relevant certifications - e.g., Security+, SC-200, CEH (Associate level) - are an advantage but not mandatory.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: Chief Information Officer (CIO)</span></p><br>
<p><span><span>Classification:</span> Senior Leadership </span><br><span><span>Reports To:</span> President </span><br><span>About The American International University</span></p><br>
<p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br>
<p><span>AIU is in active execution of its RISE Strategy 2026–2030, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Technology is not peripheral to this strategy; it is foundational to it. The CIO is a key member of the Senior Leadership Team, responsible for ensuring that AIU's digital infrastructure, enterprise platforms, and data ecosystem are built for the institutional ambitions of 2030, not the operational needs of 2019.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span><br></p><br>
<p><span>Department Profile</span></p><br>
<p><span>The CIO oversees two integrated functions that together constitute AIU's technology enterprise: the established Information Technology division, led by the Executive Director of IT, and the newly created Digital Transformation Office, which sits directly under the CIO's strategic leadership. Together, these functions manage all enterprise platforms, cybersecurity and data governance, academic technology, digital student services, and the AI-enabled tools that support administrative decision-making.</span></p><br> <p><span>Scope of Work</span></p><br>
<p><span>The Chief Information Officer serves as AIU's most senior technology executive and a strategic thought partner to the President. The role bridges two realities: managing a live and growing enterprise technology environment reliably and efficiently today, while building the digital infrastructure that will sustain a WASC-accredited, research-active, rankings-visible university by 2030. The CIO is accountable for both.</span></p><br> <p><span>The scope of work spans five interconnected domains:</span></p><br>
<ol>
<li><span>IT Strategy & Governance: Define and execute the multi-year IT strategic plan aligned with the RISE Strategy. Own IT governance, policy, and investment decisions across the entire technology portfolio.</span></li>
<li><span>Campus Digital Transformation: Lead the systematic replacement of manual, SharePoint, and Excel-based processes with integrated, automated, data-driven systems across administration, academics, research, and student services.</span></li>
<li><span>Enterprise Platform Management: Oversee the optimization, integration, and lifecycle management of all enterprise platforms: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau and lead evaluation of next-generation systems.</span></li>
<li><span>AI & Data Intelligence: Champion the institutional adoption of AI tools and data analytics to enhance administration efficiency, student success, research support, and decision-making at every level of the University.</span></li>
<li><span>Cybersecurity & Data Governance: Ensure AIU's data is secure, accurate, accessible, and compliant providing the data infrastructure that WASC accreditation, institutional research, and Board reporting require.</span></li>
</ol>
<p><span>Key Responsibilities</span></p><br>
<p><span>1. IT Strategy, Governance and Presidential Advisory</span></p><br>
<ul>
<li><span>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</span></li>
<li><span>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026–2030 KPIs and the WSCUC accreditation evidence requirements</span></li>
<li><span>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration & Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</span></li>
<li><span>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</span></li>
<li><span>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</span></li>
<li><span>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</span></li>
</ul>
<p><span>2. Campus Digital Transformation</span></p><br>
<ul>
<li><span>Conduct a comprehensive Digital Readiness Audit in the first 90 days mapping every major administrative and academic workflow against its current technology support level. identifying all critical processes still running on low level manual folders, email chains, or papers.</span></li>
<li><span>Develop and execute a phased Digital Transformation Roadmap that systematically replaces manual and disconnected processes with integrated, automated, role-appropriate digital workflows prioritized by institutional impact and WSCUC accreditation urgency</span></li>
<li><span>Lead the digitalization of Student Journey processes from application and admission through advising, registration, assessment, career services, and alumni engagement ensuring every student interaction is trackable, data-rich, and continuously improvable</span></li>
<li><span>Drive the digitalization of Faculty and Research workflows including research output tracking, grant management, assessment data collection, course file management, and faculty performance documentation</span></li>
<li><span>Ensure all digital transformation initiatives are adopted effectively change management, training, and user support are as important as the technology itself; a system that faculty and staff do not use has delivered zero value</span></li>
<li><span>Coordinate with the Director of Global Excellence and Benchmarking to ensure that institutional data required for QS, THE, and Webometrics submissions is generated automatically by integrated systems rather than assembled manually each year</span></li>
</ul>
<p><span>3. Enterprise Platform Optimization and Integration</span></p><br>
<ul>
<li><span>Maximize the institutional value of AIU's existing enterprise platform investments: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau.</span></li>
<li><span>Design and implement a unified integration architecture so that data flows seamlessly and automatically between systems eliminating manual data re-entry, reducing data errors, and creating the single source of truth the institutional research function requires</span></li>
<li><span>Evaluate, recommend, and lead the procurement of any new enterprise platforms required by the RISE Strategy including student success platforms, research management systems, data warehouse solutions, and AI tooling</span></li>
<li><span>Ensure that all platform implementations are executed to full functional scope with proper data governance, user training, and long-term support plans partial implementations that leave core functionality unused are not acceptable outcomes</span></li>
<li><span>Lead the migration of institutional data from SharePoint folders and Excel workbooks into appropriate managed systems with documented data governance, access controls, version management, and audit trails</span></li>
</ul>
<p><span>4. Artificial Intelligence and Data Intelligence</span></p><br>
<ul>
<li><span>Develop and implement AIU's Artificial Intelligence Strategy a practical, phased plan for deploying AI tools across administration, academic operations, student services, and research support that delivers measurable efficiency gains and quality improvements</span></li>
<li><span>Lead the deployment of AI-enhanced analytics and reporting so that the President, VPAA, Deans, and Department Chairs have real-time, dashboard-based visibility into the institutional metrics that matter enrollment trends, retention signals, research output, financial position without waiting for manual report compilation</span></li>
<li><span>Implement AI-powered student success tools early alert systems, predictive retention models, personalized advising recommendations that enable the institution to intervene proactively with at-risk students rather than reactively after they withdraw</span></li>
<li><span>Develop and enforce an institutional AI Acceptable Use Policy covering responsible use of generative AI in instruction, assessment, research, and administration balancing innovation with academic integrity and data privacy</span></li>
<li><span>Stay at the forefront of AI developments in higher education and advise the President and academic leadership on which emerging tools are ready for institutional adoption, which require further evaluation, and which present risks that outweigh their benefits</span></li>
<li><span>Build internal AI capability ensuring that faculty, administrators, and student-facing staff are trained to use AI tools appropriately and that AIU does not become dependent on vendors for capability that should be developed in-house</span></li>
</ul>
<p><span>5. Cybersecurity, Data Governance and WASC Compliance</span></p><br>
<ol>
<li><span>Establish and maintain a risk-based information security program aligned with ISO/IEC 27001 and NIST frameworks appropriate to AIU's scale, risk profile, and budget protecting student, faculty, staff, and institutional data</span></li>
<li><span>Develop and enforce data governance standards across all institutional systems defining data ownership, data quality standards, access controls, retention schedules, and the single-source-of-truth principles that eliminate contradictory data across departments</span></li>
<li><span>Ensure that the data infrastructure required for WSCUC accreditation is reliable, reproducible, and audit-ready no accreditation submission may be built on data that cannot be independently verified from a managed system</span></li>
<li><span>Implement and maintain business continuity and disaster recovery plans for all mission-critical systems ensuring AIU can maintain academic and administrative operations through system failures, cybersecurity incidents, or other disruptions</span></li>
<li><span>Ensure compliance with Kuwait data protection requirements and any applicable international standards including student record privacy, financial data security, and research data management</span></li>
<li><span>Oversee AIU's cybersecurity incident response capability ensuring that the institution can detect, contain, and recover from security incidents rapidly and with minimal impact to operations</span></li>
</ol>
<p><span>6. Leadership, Team Development and Vendor Management</span></p><br>
<ul>
<li><span>Provide strategic leadership and executive oversight to the Executive Director of Information Technology and the Digital Transformation Office setting clear direction, performance expectations, and development pathways for the technology team</span></li>
<li><span>Build and maintain a high-performing technology organization recruiting, developing, and retaining talented technology professionals in a competitive Kuwait market, and creating a culture of service excellence, continuous improvement, and innovation</span></li>
<li><span>Manage all technology vendor relationships at the executive level ensuring that strategic partners are held to their contractual commitments, that technology contracts are reviewed and optimized regularly, and that AIU's vendor ecosystem remains coherent and manageable</span></li>
<li><span>Represent AIU in relevant higher education technology networks, conferences, and professional forums maintaining awareness of best practice and building relationships that can benefit the institution</span></li>
</ul> <p><span>Reporting Departments (If Applicable)</span></p><br>
<ul>
<li><span>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</span></li>
<li><span>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</span></li>
<li><span>Cybersecurity & Data Governance Lead: information security, data governance standards, and compliance</span></li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li><span>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</span></li>
<li><span>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</span></li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li><span>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</span></li>
<li><span>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</span></li>
<li><span>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</span></li>
<li><span>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</span></li>
<li><span>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</span></li>
<li><span>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</span></li>
</ul> <p><span>Technical Knowledge</span></p><br>
<ul>
<li><span>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</span></li>
<li><span>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</span></li>
<li><span>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</span></li>
<li><span>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</span></li>
<li><span>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</span></li>
<li><span>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</span></li>
</ul> <p><span>Leadership and Interpersonal Competencies</span></p><br>
<ul>
<li><span>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</span></li>
<li><span>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</span></li>
<li><span>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</span></li>
<li><span>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</span></li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li><span>Prior CIO or Deputy CIO experience at a GCC university, with working knowledge of Kuwait's higher education regulatory environment and PUC data requirements</span></li>
<li><span>Experience with Ellucian Banner Cloud migration, AIU's Banner environment </span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a proactive and detail-oriented Sales Operations Specialist for managing and optimizing sales-related systems and processes, including Customer relationship Management (CRM) maintenance, technical support, and sales tool integration, to enhance operational efficiency, drive performance, and ensure alignment between the sales department and IT.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Manage, maintain, and optimize Customer relationship management (CRM) systems and Warehouse management system (WMS) related databases to ensure accurate and up-to-date information.</li><li>Maintain the networking infrastructure supporting sales operations, ensuring stable connectivity and system performance across all devices and platforms</li><li>Implement and maintain technical systems to improve sales operations and align with business goals.</li><li>Provide ongoing technical support to the concerned team by addressing their operational and technical needs.</li><li>Ensure proper functionality of Van sales hardware, including handheld devices, SIM cards, printers, etc.</li><li>Conduct training for concerned team members on Customer relationship management (CRM) systems, warehouse management systems (WMS), and sales tools to ensure optimal usage.</li><li>Assist in the creation and setup of new customer profiles in the system, ensuring accurate entry of customer data, pricing, and terms in alignment with company policies.</li><li>Manage, update, and synchronize promotions and pricing across all sales platforms to ensure consistency.</li><li>Provide support on the execution of sales campaigns and promotions.</li><li>Continuously evaluate and identify opportunities for improving sales and warehouse systems and processes to increase sales effectiveness and efficiency.</li><li>Ensure adoption and compliance of sales processes across the team.</li><li>Collaborate with marketing, finance, and IT teams to align sales operations and ensure smooth cross-departmental communication.</li><li>Coordinate with service providers for system integration, maintenance and troubleshooting. </li><li>Coordinate with internal departments to maintain accurate customer records and synchronize backend updates across platforms.</li><li>Oversee and manage the client's network infrastructure to ensure optimal performance, security, and availability. Collaborate with internal teams and external stakeholders to troubleshoot and resolve network issues while ensuring adherence to best practices and industry standards.</li><li>Proactively monitor and maintain sales and warehouse systems to ensure maximum uptime and minimize disruptions to sales operations.</li><li>Contact customers for any systems issues or errors regarding performance / invoices or discrepancies to ensure customer satisfaction. </li><li>Oversee security camera systems and manage networking infrastructure related to sales operations.</li><li>Keep abreast to the the latest advancements in technology to ensure the department's tools and processes are up-to-date.</li><li>Perform ad-hoc and other duties related to the job as assigned by the Direct Manager.</li></ul><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications & Requirements</b></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.</li><li>3–5 years of experience in Sales Operations, CRM Administration, Systems Support, or a similar role.</li><li>Experience working with CRM platforms, ERP/WMS systems, and sales technologies.</li><li>Strong understanding of networking concepts, system administration, and hardware troubleshooting.</li><li>Excellent analytical, problem-solving, and organizational skills.</li><li>Strong communication and stakeholder management abilities.</li><li>Proficiency in Microsoft Office applications, particularly Excel and reporting tools.</li><li>Ability to work collaboratively across departments and manage multiple priorities effectively.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Premium Solutions is hiring for a client in Kuwait. We are looking for an experienced and dynamic Pre-Sales / Sales Support Specialist to join a leading organization in Kuwait. This opportunity is ideal for bilingual professionals with strong software solution expertise, excellent presentation skills, and a customer-focused approach in technical sales and solution consulting.</p><p><strong>Job Title:</strong> Pre-Sales / Sales Support Specialist</p><p><strong >Key Responsibilities:</strong></p><ul><li>Collaborate with sales teams to understand customer requirements and propose tailored software and application solutions.</li><li>Deliver compelling product presentations, demos, and proof-of-concepts to key stakeholders.</li><li>Respond to RFPs/RFIs with clear and technically accurate documentation.</li><li>Translate business needs into technical specifications and support solution architecture planning.</li><li>Coordinate with product, technical, and delivery teams to ensure proposed solutions meet client expectations.</li><li>Provide ongoing sales support including client meetings, technical workshops, and trade show participation.</li><li>Develop and maintain strong relationships with prospective and existing clients.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements:</strong></p><ul><li>Bachelor s Degree in Computer Science, Information Technology, Engineering, or related field.</li><li>Minimum 7 years of experience in pre-sales, solution consulting, or technical sales within software/application domains.</li><li>Proven experience in application and software solution sales, preferably in B2B or government sectors.</li><li>Strong understanding of security concepts.</li><li>Strong communication skills in Arabic and English (written and verbal).</li><li>Excellent presentation and interpersonal skills.</li><li>Experience in AI tools and technologies.</li><li>Ability to travel locally and regionally when required.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Technical or development background in software development or solution architecture is highly preferred.</li><li>Relevant certifications such as CISSP, CISM, TOGAF, or vendor-specific certifications are an advantage.</li><li>Experience with government procurement or public sector digital transformation projects in Kuwait and GCC is preferred.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong> Infrastructure & Cloud Computing </strong></p>
<ul>
<li>Highly skilled in designing and managing Data Centers and cloud hosting services (AWS, Azure, Oracle Cloud).</li>
<li>Management of virtual servers and virtualization technologies (VMware / Hyper-V).</li>
<li>Developing and implementing Backup & Disaster Recovery plans.</li>
</ul>
<p><strong> Networking & Information Security </strong></p>
<ul>
<li>Designing and engineering complex networks, and managing Firewalls and VPNs.</li>
<li>Strong experience (ideally with certified credentials) in Cisco, Fortinet, and Palo Alto systems.</li>
<li>Leading the Cyber Security framework by establishing security policies, conducting risk assessments, and executing immediate responses to any technical breaches.</li>
<li>Ensuring security compliance with the company s regulatory and legal requirements.</li>
</ul>
<p><strong> Applications & Technical Integration </strong></p>
<ul>
<li>Managing and implementing Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems, with a preference for cloud-based platforms (Microsoft Dynamics, Oracle, Odoo).</li>
<li>Professional expertise in integration mechanisms between various systems (both Cloud and On-premise) to ensure seamless data flow.</li>
</ul>
<p><strong> IT Operations & Technical Support </strong></p>
<ul>
<li>Full management of the IT Support Structure.</li>
<li>Oversight of Service Level Agreements (SLAs) and Helpdesk management to guarantee business continuity.</li>
</ul>
<p><strong>Strategic Priorities:</strong> Recognizing the critical importance of Data Security, Low Latency system responsiveness, and Business Continuity processes within an uninterrupted financial environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Years of Experience:</strong> A minimum of 10 to 15 years of professional experience in the Information Technology field.</p>
<p><strong>Leadership Experience:</strong> At least 5 years spent in a leadership role (e.g., Department Manager, Division Head, or IT Director).</p>
<p><strong>Sector:</strong> Deep, prior experience working within financial institutions, investment companies, or banks.</p>
<p><strong>Specialized Knowledge:</strong></p>
<ul>
<li>Extensive hands-on experience with Online Trading Platforms.</li>
<li>Thorough familiarity with Portfolio Management Systems.</li>
<li>Comprehensive knowledge of laws and regulations issued by regulatory authorities (such as CMA), as well as compliance systems, Anti-Money Laundering (AML), and Know Your Customer (KYC) policies.</li>
</ul>
<p><strong>Academic Degree:</strong> Bachelor s degree in computer science, Computer Engineering, or Management Information Systems (MIS).</p>
<p><strong>Additional Qualifications (Competitive Advantage):</strong></p>
<ul>
<li>Master s degree in IT Management or a Master of Business Administration (MBA).</li>
</ul>
<p><strong>Required Professional Certifications:</strong></p>
<ul>
<li><em>Information Security:</em> CISSP</li>
<li><em>Service Management:</em> ITIL</li>
<li><em>Project Management:</em> PMP and/or PgMP</li>
<li><em>Technical Certifications:</em> Cisco, Microsoft, AWS</li>
</ul>
<p><strong>Leadership & Managerial Skills:</strong></p>
<ul>
<li><strong>Strategic Thinking:</strong> Ability to develop the IT sector in a way that serves the company s investment and administrative vision.</li>
<li><strong>Budget Management:</strong> High efficiency in managing the department s financial budget, balancing Capital Expenditures (CAPEX) and Operating Expenditures (OPEX).</li>
<li><strong>Vendor Management:</strong> Professional handling of global service providers (such as Bloomberg, Refinitiv, Oracle, Microsoft, AVAYA, etc.).</li>
<li><strong>Team Leadership:</strong> Ability to manage a multi-disciplinary team (networks, security, technical support, developers) with a unified team spirit.</li>
<li><strong>Large-Scale Project Management:</strong> Leading complex digital transformation projects from initial planning through to execution.</li>
</ul>
<p><strong>Key Personal Attributes:</strong></p>
<ul>
<li>An innovative personality who constantly strives to implement the latest technologies to serve corporate objectives.</li>
<li>High analytical capability with a strong focus on resolving complex, department-related technical issues.</li>
<li>Resilience and high capability to work under pressure, particularly during technical emergencies.</li>
<li>Quick wit and decisiveness in making well-calculated decisions.</li>
<li>Exceptional communication skills to bridge the gap between technical departments and non-technical business units across the company.</li>
</ul><p></p></section>