Geographic information system in Kuwait

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Kuwait Technical College Overview Kuwait Technical College (ktech), which has been operational since 2014 and located in Ahmadi, Kuwait, is a private higher education institution that focuses on bridging academic knowledge with practical, career-ready skills. It offers diploma and bachelor programs through two schools: the School of Business Management and the School of Information Systems and Technology, addressing Kuwait s growing demand for expertise in digital and economic fields. The School of Information Systems and Technology specializes in Cybersecurity, providing both diploma and bachelor s programs with a strong emphasis on hands-on skills and applied knowledge. The School of Business Management provides both diploma and bachelor s programs in Accounting, Marketing and Management of Information Systems. Kuwait Technical College is a proud affiliate of Eastern Michigan University.</p><p>Position Summary ktech invites applications for the position of Associate Professor in Management of Information Systems (MIS). The appointment will be based strictly on academic merit, research productivity, verified teaching experience, and compliance with institutional and accreditation requirements.</p><p>Duties and Academic Responsibilities The appointed faculty member shall:</p><ul><li>Teach undergraduate courses in accordance with approved curricula.</li><li>Supervise student research projects and academic activities</li><li>Provide professional mentorship to students.</li><li>Develop and maintain an independent research agenda with measurable scholarly output.</li><li>Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</li><li>Participate in academic committees and institutional governance.</li><li>Contribute to curriculum development and program review processes.</li><li>Support accreditation, quality assurance, and institutional effectiveness initiatives.</li></ul><p>Eligibility and Academic Qualifications Educational Requirements A PhD degree in Management of Information Systems (MIS) The bachelor s and Master s degree may be in Business/IT or a closely related field. All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p>Academic Rank and Experience Requirements Minimum of 4 years of experience in a reputable academic institution at the academic rank of Assistant Professor</p><p>Research and Scholarly Requirements Minimum 8 full-length, high-quality academic papers published in reputable international peer-reviewed journals. Publications must meet recognized academic standards At least three (3) publications within the last five years. The applicant must be first author on a minimum of four (4) publications. Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p>Required Official Documentation Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence. All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p>Why the State of Kuwait Kuwait offers a unique blend of tradition, modernity, and opportunity that makes it an attractive destination for professionals and families alike. The country is known for its diverse culture, creating a vibrant environment for residents and visitors. Safety is another defining feature, Kuwait is considered a stable nation, providing a secure setting for work and daily life. Residents of Kuwait benefit from tax-free income, allowing them to maximize their earnings and enjoy a higher standard of living. Together, these qualities make Kuwait an exceptional place to live, work, and thrive.</p><p>Compensation and Benefits The position offers a comprehensive benefits package designed to support both professional success and personal well-being:</p><ul><li>Competitive, all-inclusive tax-free salary Annual range (based on experience and qualifications) of USD 80,000 to USD 100,000)</li><li>Annual ticket allowance to facilitate travel and maintain connections with the home country as per the candidate s official passport</li><li>Comprehensive health insurance coverage for the employee and eligible dependents</li></ul><p>Application Process Applications will be reviewed in accordance with institutional policies and accreditation standards. The recruitment process will include the following stages:</p><ul><li>Pre-Screening: All applications will undergo an initial pre-screening to verify compliance with the stated academic, research, and documentation requirements.</li><li>Online Interview (Microsoft Teams): Shortlisted candidates will attend an initial interview conducted via Microsoft Teams.</li><li>Teaching Demonstration: Candidates may be required to deliver a demo lecture either online or during the campus visit. The specified subject will be shared after the first interview.</li></ul><p>Final selection will be based on academic qualifications, research profile, interview performance, and teaching demonstration.</p><p>For inquiries, please contact: HR Department</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Educational Requirements</strong> A PhD degree in Management of Information Systems (MIS) The bachelor s and Master s degree may be in Business/IT or a closely related field. All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p><strong>Academic Rank and Experience Requirements</strong> Minimum of 4 years of experience in a reputable academic institution at the academic rank of Assistant Professor</p><p><strong>Research and Scholarly Requirements</strong> Minimum 8 full-length, high-quality academic papers published in reputable international peer-reviewed journals. Publications must meet recognized academic standards At least three (3) publications within the last five years. The applicant must be first author on a minimum of four (4) publications. Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p><strong>Required Official Documentation</strong> Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence. All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The appointed faculty member shall:</p><p>Teach undergraduate and/or graduate courses in accordance with approved curricula.</p><p>Supervise student research projects and academic activities.</p><p>Provide professional mentorship to students.</p><p>Develop and maintain an independent research agenda with measurable scholarly output.</p><p>Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</p><p>Participate in academic committees and institutional governance.</p><p>Contribute to curriculum development and program review processes.</p><p>Support accreditation, quality assurance, and institutional effectiveness initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Eligibility and Academic Qualifications</h2><p>Educational Requirements</p><p>A PhD degree in Management of Information Systems (MIS)</p><p>The bachelor s and Master s degree may be in Business/IT or a closely related field.</p><p>All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p>Academic Rank and Experience Requirements</p><p>Minimum of 8 years of experience in a reputable academic institution and must have held the academic rank of Associate Professor for 4 years and the academic rank of Assistant Professor for 4 years.</p><p>Research and Scholarly Requirements</p><p>Minimum 13 full-length, high-quality academic papers published in reputable international peer-reviewed journals.</p><p>Publications must meet recognized academic standards</p><p>A Scopus h-index of 20 or higher is preferred.</p><p>At least three (3) publications within the last five years.</p><p>The applicant must be first author on a minimum of seven (7) publications.</p><p>Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p>Required Official Documentation</p><p>Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence.</p><p>All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>The Systems Controls Data is responsible for detecting, minimizing and preventing all types of Technical Fraud, ensure correct system functionality and ensure technical restrictions are in place to secure the business.</span></p><br><p><strong><span>Responsibilities:</span></strong></p><br><ul><li><p><span>Understand the Zain Network Architecture and the technical details behind the services provided by Zain (eg. Calls, SMS,)</span></p><br></li><li><p><span>Understand technical systems by analyzing /investigating multiple systems (CDR, SDR etc.) to identify unmatched records and inconsistencies concerning revenue customer gaps and abuse</span></p><br></li><li><p><span>Ensure that all activities are systematically being recorded correctly (roaming calls, minutes used etc.)</span></p><br></li><li><p><span>Performs network trend analysis to provide early warning signs of potential abuse / misuse by fraudsters</span></p><br></li><li><p><span>Perform checks on profile integrity and reconcile data to ensure risk classification, dunning classification, correct cohort classification (categorization, segmentation etc.)</span></p><br></li><li><p><span>Participate in technical fraud control activities involving systematic controls</span></p><br></li><li><p><span> Monitoring of changes occurring network elements/mediations/billing to ensure no Fraud results due to improper implementation</span></p><br></li><li><p><span>Maintain Fraud Management system’s smooth operation and ensure proper implementation of business rules and escalate bugs and system related issues</span></p><br></li><li><p><span>Carry out risk assessments for new technical systems to ensure no fraud loss result due to implementation</span></p><br></li><li><p><span>Assist in maintaining, designing and implementing existing and new fraud detection tools to ensure that no fraud cases occur</span></p><br></li><li><p><span>Assist in automating tasks and reports by building and maintaining data warehouses for different sources of information</span></p><br></li><li><p><span>Handling all technical communications including and not limited to: communication with vendors, communication with internal IT department or other departments for implementation or detailed technical evaluation</span></p><br></li><li><p><span>Develop customer credit limit policies, i.e. business rules for credit risk categorization &amp; credit limits assignment.</span></p><br></li><li><p><span>Continuous enhancement of Customer Risk Model to ensure correct and accurate classification of customers</span></p><br></li><li><p><span>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait to liaise with our partners.</span></p><br></li><li><p><span>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminates hazards and minimizes OH&amp;S risks (including system deficiencies), takes advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><strong><span>Skills:</span></strong></p><br><ul><li><p><span>Ability to communicate, present and influence all levels of the organization</span></p><br></li><li><p><span>Expertise in technical fraud operations</span></p><br></li><li><p><span>Understanding of technical telecom systems</span></p><br></li><li><p>Understanding of modelling, financial accounting and reporting</p><br></li><li><p>Ability to run deep dive analyses</p><br></li><li><p>Experience with analytics, dashboards and problem structuring</p><br></li><li><p>Strong SQL skills</p><br></li><li><p> Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</p><br></li><li><p>Clear ability to understand the dynamics of financial data to extract relevant information</p><br></li><li><p>Experience working independently across a cross-functional team</p><br></li><li><p> Experience answering big picture questions by framing the business question into an analytical plan and communicate to stakeholders</p><br></li><li><p>Strong problem-solving skills and ability to identify and frame key issues</p><br></li><li><p>Excellent written and verbal communication skills</p><br></li><li><p>Ability to analyze a situation and produce creative, original and useful solutions</p><br></li><li><p>Experience designing KPIs, reports, dashboards</p><br></li><li><p>Strong understanding of telecommunications products, trends and technology markets</p><br></li></ul><p><strong><span>Education Level/ Major:</span></strong></p><br><p><span>Bachelor’s Degree required; In Computer Science, Computer Engineering, Management Information Systems, or a related field that bridges business and technical disciplines.</span></p><br><p><strong><span>Years Of Experience:</span></strong></p><br><p><span>2-4 Years</span></p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ZAIN2396 - System Controls</p><p>• Operation Zain Kuwait • Division Finance • Location Kuwait - Kuwait City • Closing Date 13-Aug-2026</p><p>About Zain Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview</p><p>About the Role The Systems Controls Data is responsible for detecting, minimizing and preventing all types of Technical Fraud, ensure correct system functionality and ensure technical restrictions are in place to secure the business.</p><p>Responsibilities:</p><ul><li>Understand the Zain Network Architecture and the technical details behind the services provided by Zain (eg. Calls, SMS,)</li><li>Understand technical systems by analyzing /investigating multiple systems (CDR, SDR etc.) to identify unmatched records and inconsistencies concerning revenue customer gaps and abuse</li><li>Ensure that all activities are systematically being recorded correctly (roaming calls, minutes used etc.)</li><li>Performs network trend analysis to provide early warning signs of potential abuse / misuse by fraudsters</li><li>Perform checks on profile integrity and reconcile data to ensure risk classification, dunning classification, correct cohort classification (categorization, segmentation etc.)</li><li>Participate in technical fraud control activities involving systematic controls</li><li>Monitoring of changes occurring network elements/mediations/billing to ensure no Fraud results due to improper implementation</li><li>Maintain Fraud Management system s smooth operation and ensure proper implementation of business rules and escalate bugs and system related issues</li><li>Carry out risk assessments for new technical systems to ensure no fraud loss result due to implementation</li><li>Assist in maintaining, designing and implementing existing and new fraud detection tools to ensure that no fraud cases occur</li><li>Assist in automating tasks and reports by building and maintaining data warehouses for different sources of information</li><li>Handling all technical communications including and not limited to: communication with vendors, communication with internal IT department or other departments for implementation or detailed technical evaluation</li><li>Develop customer credit limit policies, i.e. business rules for credit risk categorization &amp; credit limits assignment.</li><li>Continuous enhancement of Customer Risk Model to ensure correct and accurate classification of customers</li><li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait to liaise with our partners.</li><li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminates hazards and minimizes OH&amp;S risks (including system deficiencies), takes advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to communicate, present and influence all levels of the organization</li><li>Expertise in technical fraud operations</li><li>Understanding of technical telecom systems</li><li>Understanding of modelling, financial accounting and reporting</li><li>Ability to run deep dive analyses</li><li>Experience with analytics, dashboards and problem structuring</li><li>Strong SQL skills</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Clear ability to understand the dynamics of financial data to extract relevant information</li><li>Experience working independently across a cross-functional team</li><li>Experience answering big picture questions by framing the business question into an analytical plan and communicate to stakeholders</li><li>Strong problem-solving skills and ability to identify and frame key issues</li><li>Excellent written and verbal communication skills</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Experience designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li><li>Bachelor s Degree required; In Computer Science, Computer Engineering, Management Information Systems, or a related field that bridges business and technical disciplines.</li><li>2-4 Years Of Experience</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>THE MISSION You are the digital heartbeat of Mama ensuring our technology runs smoothly, our teams stay connected, and our guests enjoy a seamless experience powered by reliable systems. As our IT Coordinator , you ll play a key role in supporting the technology operations of Mama Shelter Cape Town during its pre-opening journey and beyond. Working closely with the IT team, hotel departments, and Ennismore support functions, you ll help establish, maintain, and optimise the systems that keep Mama running. Here s what you ll be responsible for:</p><p><strong>Technology Support Champion</strong> Provide day-to-day IT support to hotel colleagues, troubleshooting hardware, software, network, and system-related issues to ensure smooth operations.</p><p><strong>Systems Guardian</strong> Support the setup, maintenance, and effective use of hotel technology systems, ensuring reliability and alignment with Mama and Ennismore standards.</p><p><strong>Pre-Opening IT Support</strong> Assist with IT setup, system installations, user access, hardware deployment, and technology readiness ahead of Mama Shelter Cape Town s opening.</p><p><strong>User Experience Partner</strong> Support colleagues across all departments by providing timely solutions, guidance, and training on IT systems and tools.</p><p><strong>Cybersecurity Advocate</strong> Follow and promote IT security standards, data protection practices, access controls, and company policies to safeguard hotel information.</p><p><strong>Hardware &amp; Asset Controller</strong> Maintain accurate records of IT equipment, support inventory management, and ensure all technology assets are properly maintained.</p><p><strong>Vendor &amp; Support Coordination</strong> Coordinate with external IT providers and vendors to resolve issues and ensure effective delivery of technology services.</p><p><strong>Systems &amp; Application Support</strong> Support key hospitality systems including PMS, POS, network platforms, and business applications to ensure operational continuity.</p><p><strong>Team Player with Curiosity</strong> Bring a proactive mindset, problem-solving approach, and passion for technology to support Mama s vibrant and fast-paced environment. At Mama Shelter Cape Town, technology is at the heart of creating effortless experiences and you ll help ensure Mama s teams stay connected, supported, and ready to deliver unforgettable moments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</p><p>Previous experience in IT Support, Help Desk, System Administration, or a similar role.</p><p>Experience within a hotel, resort, or hospitality environment is advantageous.</p><p>Knowledge of computer hardware, software, networking, and troubleshooting techniques.</p><p>Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure.</p><p>Experience with hospitality systems and applications is preferred.</p><p>Proficiency in Microsoft Office applications and IT support tools.</p><p>Strong technical troubleshooting and problem-solving skills.</p><p>Excellent communication and customer service abilities.</p><p>Strong organisational skills with attention to detail.</p><p>Ability to manage multiple priorities in a fast-paced environment.</p><p>Commitment to maintaining data security, confidentiality, and operational reliability.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>About the Role</b> Al Mulla Exchange is seeking an experienced technology leader to head its Information Technology function and drive enterprise-wide digital transformation initiatives. The Head of Department IT will be responsible for defining and executing the organization's technology strategy, strengthening cybersecurity and operational resilience, modernizing technology platforms, and ensuring technology remains a strategic business enabler. The role will lead a multidisciplinary technology team of 60+ professionals across Kuwait, India, Egypt, and other locations. In addition, the incumbent will provide technology leadership and support across multiple subsidiaries and affiliated entities, driving standardization, innovation, and the alignment of technology initiatives with the broader strategic objectives of the Company.</p><p><b>Key Responsibilities</b></p><p><b>Technology Strategy &amp; Leadership</b></p><ul><li>Develop and execute the organization's long-term technology vision and roadmap aligned with corporate strategy.</li><li>Advise executive leadership on technology investments, digital innovation, cybersecurity, and emerging industry trends.</li><li>Build technology capabilities that support future business growth, scalability, operational efficiency, and customer experience.</li><li>Drive continuous innovation through the adoption of AI, Machine Learning, Intelligent Automation, Cloud, APIs, Data Analytics, and emerging technologies.</li></ul><p><b>Digital Transformation</b></p><ul><li>Lead enterprise-wide digital transformation initiatives across customer channels, business operations, compliance, treasury, and support functions.</li><li>Drive modernization of enterprise applications and technology platforms.</li><li>Enhance customer experience across Branch, Mobile, Web, Kiosk, and digital ecosystems.</li><li>Champion agile delivery methodologies and continuous improvement.</li></ul><p><b>Technology Delivery</b></p><ul><li>Oversee the successful execution of strategic IT programs and enterprise projects.</li><li>Ensure timely delivery of high-quality technology solutions while maintaining operational stability.</li><li>Establish robust governance, architecture standards, and software development best practices.</li><li>Lead enterprise application development and system integration initiatives.</li></ul><p><b>IT Operations &amp; Infrastructure</b></p><ul><li>Ensure high availability, scalability, security, and performance of enterprise infrastructure.</li><li>Lead infrastructure modernization, cloud adoption, disaster recovery, business continuity, and capacity planning.</li><li>Oversee IT Service Management (ITSM), helpdesk operations, asset management, and production support.</li></ul><p><b>Information Security &amp; Risk</b></p><ul><li>Ensure compliance with regulatory requirements, cybersecurity standards, and internal governance policies.</li><li>Strengthen information security frameworks and operational resilience.</li><li>Collaborate with risk, compliance, audit, and business stakeholders to maintain secure technology environments.</li></ul><p><b>Enterprise Integrations</b></p><ul><li>Lead API strategy and integration with banks, payment gateways, remittance partners, fintech platforms, AML systems, and third-party providers.</li><li>Ensure secure, scalable, and high-performing integration architecture.</li></ul><p><b>People Leadership</b></p><ul><li>Inspire, mentor, and develop a high-performing technology organization.</li><li>Build future leadership capabilities and succession plans.</li><li>Foster a culture of innovation, accountability, collaboration, and continuous learning.</li><li>Identify talent gaps and lead recruitment of world-class technology professionals.</li></ul><p><b>Vendor &amp; Financial Management</b></p><ul><li>Own the IT budget and technology investment strategy.</li><li>Build strategic partnerships with technology vendors and service providers.</li><li>Drive cost optimization while maintaining service excellence.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The ideal candidate is an accomplished technology executive with a strong record of leading enterprise technology organizations within the banking, financial services, payments, fintech, or remittance industry. You possess a strategic mindset, excellent business acumen, and the ability to translate technology into measurable business value. You thrive in complex, fast-paced environments and have successfully led large-scale digital transformation initiatives while managing geographically distributed teams.</p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Master's degree (MBA, MIS, or equivalent) is preferred.</li><li>15+ years of progressive IT leadership experience. Minimum 8 years in senior leadership roles managing enterprise technology functions.</li><li>Demonstrated experience within Banking, Financial Services, FinTech, Payments, or Remittance industries.</li><li>Proven success in leading enterprise-scale digital transformation initiatives.</li><li>Strong expertise in enterprise architecture, software engineering, cloud technologies, cybersecurity, API integration, IT governance, and infrastructure management.</li><li>Experience managing large, multicultural teams across multiple geographies.</li><li>Professional certifications such as PMP, TOGAF, ITIL, CISSP, AWS/Azure, or equivalent will be an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br>Responsibility:<br>•<br>Lead and manage the SRE team to ensure effective monitoring, observability, and reliability practices across all digital channels.<br>•<br>Own and govern the Dynatrace platform, ensuring optimal utilization, standardization, and continuous improvement.<br>•<br>Define, implement, and evolve the observability strategy in alignment with business and technology goals.<br>•<br>Oversee monitoring operations for applications, infrastructure, and digital platforms (e.g., mobile apps and websites).<br>•<br>Ensure the development and standardization of dashboards, alerts, and business KPIs across all services.<br>•<br>Drive automation initiatives (e.g., auto-remediation, alert optimization, workflow automation) to improve efficiency and reduce manual effort.<br>•<br>Ensure full observability coverage for all new services, features, and system integrations.<br>•<br>Lead performance monitoring and optimization efforts to enhance system stability and user experience.<br>•<br>Oversee integrations between monitoring tools and other enterprise systems.<br>•<br>Establish and enforce best practices, standards, and governance for monitoring and incident management.<br>•<br>Ensure effective root cause analysis (RCA) practices and follow-up actions to prevent recurrence.<br>•<br>Monitor and report on system performance, availability, and reliability metrics.<br>•<br>Ensure proactive identification of risks, issues, and performance bottlenecks.<br>•<br>Validate and approve monitoring configurations, alerting strategies, and dashboard designs.<br>•<br>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, Group policies and report any information/physical security breaches, non-compliance gaps or incidents to the supervisor/manager immediately<br>•<br>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait<br>•<br>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminates hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities to all youth .<br>What We Need From You<br>Skills:<br>•<br>Manage team workload, priorities, and resource allocation to ensure service reliability and operational efficiency.<br>•<br>Provide technical guidance, coaching, and mentorship to team members.<br>•<br>Set performance objectives and conduct regular evaluations for team members.<br>•<br>Collaborate with development, infrastructure, and business teams to ensure alignment and effective communication.<br>•<br>Operating Systems &amp; Infrastructure Awareness<br>•<br>Troubleshooting &amp; Root Cause Thinking<br>•<br>Intermediate - Networking background<br>•<br>Intermediate - Programming and development (Java script, React, React Native etc.)<br>•<br>Intermediate - SQL/ PLSQL<br>Education Level &amp; Major: Bachelor s degree in Computer Science, Information Technology, Software Engineering, or a any related field.<br>About Application Process<br>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.<br>To<br>complete the application you would need the following document(s):<br>• Resume/CV<br>• Passport-size photograph<br>• Highest Education Qualification<br>• Copy of Civil ID/Passport<br>Apply for This Vacancy<br>Back<br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>IT Support Specialist (Female)</p><p>Job Summary</p><p><b>On Point Technology</b> is looking for a dedicated <b>Female IT Support Specialist</b> to join our team in Kuwait. The successful candidate will be responsible for providing technical support to employees and clients, troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth day-to-day operations.</p><p>Key Responsibilities</p><ul><li>Provide first-line technical support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain computers, laptops, printers, and other IT equipment.</li><li>Troubleshoot and resolve Windows OS, Microsoft Office, and application issues.</li><li>Monitor and maintain local network infrastructure and internet connectivity.</li><li>Set up user accounts, email accounts, and access permissions.</li><li>Perform routine system updates, backups, and preventive maintenance.</li><li>Document technical issues and maintain support records.</li><li>Coordinate with the development and technical teams when necessary.</li><li>Provide remote and on-site technical support when required.</li><li>Ensure IT assets are properly maintained and inventoried.</li></ul><p>Requirements</p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Minimum <b>2 years of experience</b> in IT Support or a similar role.</li><li>Strong knowledge of Windows operating systems and Microsoft Office.</li><li>Basic understanding of networking (LAN/WAN, Routers, Switches, Printers).</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Good command of Arabic and English.</li></ul><p>Candidate Criteria</p><ul><li><b>Gender:</b> Female.</li><li><b>Age:</b> 25–35 years.</li><li><b>Nationality:</b> Arab.</li><li><b>Location:</b> Currently residing in Kuwait with a valid transferable residency.</li><li>A valid Kuwait driving license is an advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Skills</p><ul><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of Windows operating systems and Microsoft Office 365.</li><li>Basic understanding of networking concepts (TCP/IP, LAN/WAN, Wi-Fi, Routers, Switches).</li><li>Experience with hardware installation, maintenance, and troubleshooting.</li><li>Familiarity with printers, scanners, and other office IT equipment.</li><li>Knowledge of user account management (Active Directory and Microsoft 365 is a plus).</li><li>Basic understanding of cybersecurity best practices and endpoint protection.</li><li>Ability to install, configure, and maintain software and operating systems.</li><li>Excellent communication and customer service skills.</li><li>Strong organizational and time management skills.</li><li>Ability to prioritize multiple support requests and work under pressure.</li><li>Ability to work independently and collaboratively within a team.</li><li>Good documentation and reporting skills.</li><li>Fluency in Arabic and a good command of English.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><ol> </ol> <p>Key Responsibilities</p> <p>1. IT Strategy, Governance and Presidential Advisory</p> <ul> <li>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</li> <li>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026 2030 KPIs and the WSCUC accreditation evidence requirements</li> <li>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration &amp; Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</li> <li>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</li> <li>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</li> <li>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</li> </ul> <p><br></p> <p>Reporting Departments (If Applicable)</p> <ul> <li>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</li> <li>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</li> <li>Cybersecurity &amp; Data Governance Lead: information security, data governance standards, and compliance</li> </ul> <p> <br> </p> <p>Minimum Qualifications: </p> <p>Education</p> <ul> <li>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</li> <li>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</li> </ul> <p> <br> </p> <p>Experience</p> <ul> <li>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</li> <li>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</li> <li>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</li> <li>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</li> <li>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</li> <li>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</li> </ul> <p> <br> </p> <p>Technical Knowledge</p> <ul> <li>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</li> <li>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</li> <li>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</li> <li>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</li> <li>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</li> <li>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</li> </ul> <p> <br> </p> <p>Leadership and Interpersonal Competencies</p> <ul> <li>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</li> <li>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</li> <li>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</li> <li>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</li> </ul> <p><br></p></div></section>

<p>At Precision Drilling, our mission is to deliver safe, sustainable, and high-performance drilling solutions that reduce risks and optimize resources for our customers across global markets. Driven by our Core Values, we empower our people, invest in cutting-edge technology, and foster lasting relationships built on integrity, collaboration, and an unwavering pursuit of excellence.</p><p>The Manager, IT Services, provides strategic and operational leadership for IT services across Precision Drilling s Middle East operations, ensuring reliable technology infrastructure, cybersecurity, vendor management, and project delivery. This role partners closely with regional business leaders, vendors, and global IT teams to deliver technology solutions that support business performance and operational excellence.</p><p><strong>CULTURE:</strong> Precision Drilling fosters a strong safety culture through our Human Organizational Performance (HOP) approach, focusing on learning, communication, and supporting our people. We invest in career growth through continuous training and development, encourage balance with competitive benefits and generous time off, and foster a team-oriented workplace grounded in integrity and trust. When you join Precision, you join a company that puts people first.</p><p><strong>DAY IN THE LIFE:</strong></p><ul><li>Serve as the primary IT contact for Middle East operations, ensuring timely resolution of incidents, service requests, and escalations</li><li>Manage regional IT infrastructure, networks, end-user technology, field systems, and connectivity to support reliable business operations</li><li>Implement and maintain cybersecurity standards, access controls, software licensing compliance, and IT governance requirements</li><li>Lead relationships with vendors, telecommunications providers, and service partners while overseeing IT assets, procurement, and lifecycle management</li><li>Partner with business leaders and global IT teams to deliver technology projects, infrastructure upgrades, budgeting initiatives, and continuous service improvements</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Information Technology, Computer Science, or related field (or equivalent experience)</li><li>3+ years of experience in IT infrastructure, operations, or technical support, including experience leading teams, vendors, projects, or cross-functional initiatives</li><li>Strong knowledge of Microsoft 365, networking, endpoint management, cybersecurity, identity and access management, and IT service management</li><li>Experience managing third-party vendors and telecommunications providers; exposure to SAP, ServiceNow, ITIL, or relevant technical certifications is an asset</li><li>Strong leadership, communication, problem-solving, and customer service skills with the ability to manage competing priorities and build relationships across technical and business teams</li></ul>

<p>The Manager, IT Services, provides strategic and operational leadership for IT services across Precision Drilling's Middle East operations, ensuring reliable technology infrastructure, cybersecurity, vendor management, and project delivery. This role partners closely with regional business leaders, vendors, and global IT teams to deliver technology solutions that support business performance and operational excellence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Information Technology, Computer Science, or related field (or equivalent experience)</li><li>3+ years of experience in IT infrastructure, operations, or technical support, including experience leading teams, vendors, projects, or cross-functional initiatives</li><li>Strong knowledge of Microsoft 365, networking, endpoint management, cybersecurity, identity and access management, and IT service management</li><li>Experience managing third-party vendors and telecommunications providers; exposure to SAP, ServiceNow, ITIL, or relevant technical certifications is an asset</li><li>Strong leadership, communication, problem-solving, and customer service skills with the ability to manage competing priorities and build relationships across technical and business teams</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled Business Systems Analyst with extensive experience in supply chain planning and execution applications, particularly within the Oracle ecosystem. As an Oracle Supply Chain Planning Business Specialist, you will collaborate closely with stakeholders across the organization to analyze business needs, optimize processes, and implement effective solutions using Oracle Applications best practices. A deep understanding of supply chain planning processes, strong analytical abilities, and excellent communication skills are essential for this role. You will be responsible for managing the supply chain planning modules with Oracle E-Business Suite (EBS) and helping organization in cloud migration process.</p><p>Responsibilities:</p><ul><li>Application implementation and Support : Lead the implementation, extension, and enhancement of Oracle Supply Chain Planning modules (such as Demand Planning, Advanced Planning and Scheduling, Inventory Management, and Procurement etc.). Provide ongoing support and maintenance for Oracle Applications, ensuring system stability, availability, and performance.</li><li>Requirements Gathering &amp; Analysis : Collaborate with business stakeholders to understand and document business requirements. Analyze existing processes and systems to identify areas for improvement and optimization.</li><li>Business Process Optimization : Promote and implement process improvements to enhance efficiency and accuracy in supply chain planning and operations. Collaborate with cross-functional teams to integrate Oracle applications with other enterprise tools and applications.</li><li>Continuous Improvement : Lead the planning, configuring, testing and implementation of application updates and upgrades following best practices. Stay current with Oracle product updates and emerging technologies, applying this knowledge to drive continuous improvement.</li><li>Project Management: Manage projects from inception to completion, including planning, execution, monitoring, and closing. Coordinate with cross-functional teams to ensure project deliverables are met on time and within budget.</li><li>Data Security: Ensure data integrity and security across Oracle platforms.</li><li>Service Management : Take ownership and resolve service requests within SLA (Service Level Agreement) timelines. Use current change control standards and SDLC to successfully implement solutions</li><li>Training and Development : Organize training sessions to share knowledge with the stakeholders, keeping them up to date with the latest features and functionalities within the applications.</li><li>Documentation : Ensure accurate and up-to-date documentation of system configurations, processes, procedures, user guides for existing and new applications. Create and deliver training materials and sessions for end-users and stakeholders.</li><li>Reporting and Business Analytics : Prepare reports, interpret complex data, and provide actionable insights.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education:</strong> bachelor's or master's degree in computer science, Information Systems, or a related field.</li><li><strong>Experience:</strong> 5 to 8 years of experience with supply chain planning modules in Oracle eBusiness Suite, Oracle Cloud Fusion applications. Strong understanding of supply chain planning processes and best practices.</li><li><strong>Communication Skills:</strong> Excellent verbal, written communication and interpersonal skills are crucial for interacting and collaborating with team members and stakeholders effectively at all levels.</li><li><strong>Analytical Skills :</strong> Strong analytical, troubleshooting, performance tuning, and debugging skills. Problem-solving skills are necessary for identifying root causes of issues and implementing effective solutions.</li><li><strong>Project management :</strong> Experience in Waterfall and Agile Methodology.</li><li><strong>Time Management :</strong> Effective time management and organizational skills are necessary to prioritize tasks and meet deadlines.</li><li><strong>Strategic Thinking :</strong> Ability to think strategically and align the solution deliverables with the organization s goals and objectives.</li><li><strong>Technical Skills:</strong> Oracle Database : SQL Application Technology : Oracle Alerts, Oracle Business Events, Workflow, Forms personalization Integration Technologies : Oracle Integration Cloud (OIC), Integration SOA Gateway, Rest APIs Cloud : Oracle Cloud Infrastructure and Cloud migration strategies. Reporting and analytics with Oracle applications (Standard reports), Enterprise Command Center</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Scope of Job:</b></p><p>The Information Technology Specialist is responsible for maintaining, supporting, and improving the organization's IT infrastructure, systems, and services to ensure reliable and secure operations.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Install, configure, and maintain hardware and software systems. </li><li>Monitor and manage servers, networks, and cloud environments. </li><li>Troubleshoot and resolve technical issues. </li><li>Provide user support and technical assistance. </li><li>Implement and maintain cybersecurity controls. </li><li>Perform system upgrades, patches, and backups. </li><li>Maintain technical documentation and procedures. </li><li>Coordinate with vendors and service providers.</li><li>Ensure compliance with IT policies and standards.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Minimum 5–8 years of hands-on IT experience. </li><li>Experience in system administration, networking, technical support, cybersecurity, or cloud technologies. </li><li>Oil and Gas experience.</li><li>Kuwait based /transferable visa</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages the functionality and efficiency of a group of computers running on one or more operating systems</p><p>Assists with routine technical support in the management of networks, software, hardware, configurations, and architectures</p><p>Helps troubleshoot system hardware and software issues</p><p>Helps to ensure that performance and security of computers meet the needs of network users</p><p>Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration, and reliable operation of computer systems, including fixing network issues along with updating equipment and software</p><p>Assists with basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>AA/AS, Azure Administrator, Security Cert Required</li><li>3+ years of related experience</li><li>Intermediate level of experience in analyzing and troubleshooting military networks</li><li>SECRET</li><li>Assists with monitoring and tuning of systems to achieve optimum performance levels</li><li>Assist end users on the proper use of hardware and software</li><li>US Citizenship Required - secret</li><li>Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: Security+ Microsoft Certified Solutions Associate (MCSA) Server or equivalent Cisco Certified Network Associate (CCNA)</li><li>Must have intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.</li><li>Experience in analyzing and troubleshooting military networks to include: Microsoft Enterprise Server 2008/2012 or later version Microsoft Windows Operating Systems Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote) Microsoft Active Directory 2008/2012 or later version Network Server Backup DHCP, DNS, WINS, and Domain Controllers Site specific equipment listed in the task order</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position: Chief Information Officer (CIO)</span></p><br> <p><span><span>Classification:</span> Senior Leadership </span><br><span><span>Reports To:</span> President </span><br><span>About The American International University</span></p><br> <p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>AIU is in active execution of its RISE Strategy 2026–2030, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Technology is not peripheral to this strategy; it is foundational to it. The CIO is a key member of the Senior Leadership Team, responsible for ensuring that AIU's digital infrastructure, enterprise platforms, and data ecosystem are built for the institutional ambitions of 2030, not the operational needs of 2019.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span><br></p><br> <p><span>Department Profile</span></p><br> <p><span>The CIO oversees two integrated functions that together constitute AIU's technology enterprise: the established Information Technology division, led by the Executive Director of IT, and the newly created Digital Transformation Office, which sits directly under the CIO's strategic leadership. Together, these functions manage all enterprise platforms, cybersecurity and data governance, academic technology, digital student services, and the AI-enabled tools that support administrative decision-making.</span></p><br> <p><span>Scope of Work</span></p><br> <p><span>The Chief Information Officer serves as AIU's most senior technology executive and a strategic thought partner to the President. The role bridges two realities: managing a live and growing enterprise technology environment reliably and efficiently today, while building the digital infrastructure that will sustain a WASC-accredited, research-active, rankings-visible university by 2030. The CIO is accountable for both.</span></p><br> <p><span>The scope of work spans five interconnected domains:</span></p><br> <ol> <li><span>IT Strategy &amp; Governance: Define and execute the multi-year IT strategic plan aligned with the RISE Strategy. Own IT governance, policy, and investment decisions across the entire technology portfolio.</span></li> <li><span>Campus Digital Transformation: Lead the systematic replacement of manual, SharePoint, and Excel-based processes with integrated, automated, data-driven systems across administration, academics, research, and student services.</span></li> <li><span>Enterprise Platform Management: Oversee the optimization, integration, and lifecycle management of all enterprise platforms: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau and lead evaluation of next-generation systems.</span></li> <li><span>AI &amp; Data Intelligence: Champion the institutional adoption of AI tools and data analytics to enhance administration efficiency, student success, research support, and decision-making at every level of the University.</span></li> <li><span>Cybersecurity &amp; Data Governance: Ensure AIU's data is secure, accurate, accessible, and compliant providing the data infrastructure that WASC accreditation, institutional research, and Board reporting require.</span></li> </ol> <p><span>Key Responsibilities</span></p><br> <p><span>1. IT Strategy, Governance and Presidential Advisory</span></p><br> <ul> <li><span>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</span></li> <li><span>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026–2030 KPIs and the WSCUC accreditation evidence requirements</span></li> <li><span>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration &amp; Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</span></li> <li><span>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</span></li> <li><span>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</span></li> <li><span>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</span></li> </ul> <p><span>2. Campus Digital Transformation</span></p><br> <ul> <li><span>Conduct a comprehensive Digital Readiness Audit in the first 90 days mapping every major administrative and academic workflow against its current technology support level. identifying all critical processes still running on low level manual folders, email chains, or papers.</span></li> <li><span>Develop and execute a phased Digital Transformation Roadmap that systematically replaces manual and disconnected processes with integrated, automated, role-appropriate digital workflows prioritized by institutional impact and WSCUC accreditation urgency</span></li> <li><span>Lead the digitalization of Student Journey processes from application and admission through advising, registration, assessment, career services, and alumni engagement ensuring every student interaction is trackable, data-rich, and continuously improvable</span></li> <li><span>Drive the digitalization of Faculty and Research workflows including research output tracking, grant management, assessment data collection, course file management, and faculty performance documentation</span></li> <li><span>Ensure all digital transformation initiatives are adopted effectively change management, training, and user support are as important as the technology itself; a system that faculty and staff do not use has delivered zero value</span></li> <li><span>Coordinate with the Director of Global Excellence and Benchmarking to ensure that institutional data required for QS, THE, and Webometrics submissions is generated automatically by integrated systems rather than assembled manually each year</span></li> </ul> <p><span>3. Enterprise Platform Optimization and Integration</span></p><br> <ul> <li><span>Maximize the institutional value of AIU's existing enterprise platform investments: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau.</span></li> <li><span>Design and implement a unified integration architecture so that data flows seamlessly and automatically between systems eliminating manual data re-entry, reducing data errors, and creating the single source of truth the institutional research function requires</span></li> <li><span>Evaluate, recommend, and lead the procurement of any new enterprise platforms required by the RISE Strategy including student success platforms, research management systems, data warehouse solutions, and AI tooling</span></li> <li><span>Ensure that all platform implementations are executed to full functional scope with proper data governance, user training, and long-term support plans partial implementations that leave core functionality unused are not acceptable outcomes</span></li> <li><span>Lead the migration of institutional data from SharePoint folders and Excel workbooks into appropriate managed systems with documented data governance, access controls, version management, and audit trails</span></li> </ul> <p><span>4. Artificial Intelligence and Data Intelligence</span></p><br> <ul> <li><span>Develop and implement AIU's Artificial Intelligence Strategy a practical, phased plan for deploying AI tools across administration, academic operations, student services, and research support that delivers measurable efficiency gains and quality improvements</span></li> <li><span>Lead the deployment of AI-enhanced analytics and reporting so that the President, VPAA, Deans, and Department Chairs have real-time, dashboard-based visibility into the institutional metrics that matter enrollment trends, retention signals, research output, financial position without waiting for manual report compilation</span></li> <li><span>Implement AI-powered student success tools early alert systems, predictive retention models, personalized advising recommendations that enable the institution to intervene proactively with at-risk students rather than reactively after they withdraw</span></li> <li><span>Develop and enforce an institutional AI Acceptable Use Policy covering responsible use of generative AI in instruction, assessment, research, and administration balancing innovation with academic integrity and data privacy</span></li> <li><span>Stay at the forefront of AI developments in higher education and advise the President and academic leadership on which emerging tools are ready for institutional adoption, which require further evaluation, and which present risks that outweigh their benefits</span></li> <li><span>Build internal AI capability ensuring that faculty, administrators, and student-facing staff are trained to use AI tools appropriately and that AIU does not become dependent on vendors for capability that should be developed in-house</span></li> </ul> <p><span>5. Cybersecurity, Data Governance and WASC Compliance</span></p><br> <ol> <li><span>Establish and maintain a risk-based information security program aligned with ISO/IEC 27001 and NIST frameworks appropriate to AIU's scale, risk profile, and budget protecting student, faculty, staff, and institutional data</span></li> <li><span>Develop and enforce data governance standards across all institutional systems defining data ownership, data quality standards, access controls, retention schedules, and the single-source-of-truth principles that eliminate contradictory data across departments</span></li> <li><span>Ensure that the data infrastructure required for WSCUC accreditation is reliable, reproducible, and audit-ready no accreditation submission may be built on data that cannot be independently verified from a managed system</span></li> <li><span>Implement and maintain business continuity and disaster recovery plans for all mission-critical systems ensuring AIU can maintain academic and administrative operations through system failures, cybersecurity incidents, or other disruptions</span></li> <li><span>Ensure compliance with Kuwait data protection requirements and any applicable international standards including student record privacy, financial data security, and research data management</span></li> <li><span>Oversee AIU's cybersecurity incident response capability ensuring that the institution can detect, contain, and recover from security incidents rapidly and with minimal impact to operations</span></li> </ol> <p><span>6. Leadership, Team Development and Vendor Management</span></p><br> <ul> <li><span>Provide strategic leadership and executive oversight to the Executive Director of Information Technology and the Digital Transformation Office setting clear direction, performance expectations, and development pathways for the technology team</span></li> <li><span>Build and maintain a high-performing technology organization recruiting, developing, and retaining talented technology professionals in a competitive Kuwait market, and creating a culture of service excellence, continuous improvement, and innovation</span></li> <li><span>Manage all technology vendor relationships at the executive level ensuring that strategic partners are held to their contractual commitments, that technology contracts are reviewed and optimized regularly, and that AIU's vendor ecosystem remains coherent and manageable</span></li> <li><span>Represent AIU in relevant higher education technology networks, conferences, and professional forums maintaining awareness of best practice and building relationships that can benefit the institution</span></li> </ul> <p><span>Reporting Departments (If Applicable)</span></p><br> <ul> <li><span>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</span></li> <li><span>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</span></li> <li><span>Cybersecurity &amp; Data Governance Lead: information security, data governance standards, and compliance</span></li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li><span>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</span></li> <li><span>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</span></li> </ul> <p><span>Experience</span></p><br> <ul> <li><span>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</span></li> <li><span>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</span></li> <li><span>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</span></li> <li><span>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</span></li> <li><span>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</span></li> <li><span>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</span></li> </ul> <p><span>Technical Knowledge</span></p><br> <ul> <li><span>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</span></li> <li><span>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</span></li> <li><span>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</span></li> <li><span>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</span></li> <li><span>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</span></li> <li><span>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</span></li> </ul> <p><span>Leadership and Interpersonal Competencies</span></p><br> <ul> <li><span>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</span></li> <li><span>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</span></li> <li><span>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</span></li> <li><span>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</span></li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li><span>Prior CIO or Deputy CIO experience at a GCC university, with working knowledge of Kuwait's higher education regulatory environment and PUC data requirements</span></li> <li><span>Experience with Ellucian Banner Cloud migration, AIU's Banner environment </span></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for operating and maintaining power generation and aircraft arresting systems in accordance with the performance work statement. Operation and maintenance services inlude, but are not limited to: catapults, arresting gear, and associated mechanical, hydraulic, and control systems involved primarily in aircraft takeoff and landing operations. Duties include installing and maintaining visual landing aids; testing and maintaining launch and recovery equipment using electric and mechanical test equipment and hand tools; activating airfield arresting systems, such as crash barriers and cables, during emergency landing situations; directing aircraft launch and recovery operations using hand or light signals; and maintaining logs of airplane launches, recoveries, and equipment maintenance. Provide operation, maintenance, inspection, and repair of power generation systems and equipment such as diesel generators and light carts.</p><p><strong>Major Responsibilities:</strong> Installs, removes, and operates electrical power generating and control systems, automatic transfer switches, aircraft arresting systems, and associated equipment. Checks equipment for serviceability. Positions equipment such as gasoline and diesel engines, generators, switchgears, air compressors, and other power generating auxiliary equipment. Installs, positions, rewinds, and pretensions aircraft arresting systems. Certifies aircraft arresting systems as required. Checks installed equipment to ensure compliance with publications, policies, and directives. Inspects, tests, and services component systems such as safety, fuel, lubrication, cooling, air pressure, pumps, regulators, governors, and accessory equipment. Observes and interprets instruments such as ammeters, voltmeters, frequency meters, synchro scopes, automatic temperature and pressure recorders, and engine oil, fuel, and coolant gauges. Adjusts engine generator systems to maintain proper voltage, current frequency, and synchronization. Synchronizes multiple generators. Operates high and low voltage switches, circuit breakers, rheostats, and other controls on switchgear and distribution panels. Performs electrical power control and distribution functions. Maintains, modifies, and repairs electrical power generating and control systems, automatic transfer switches, aircraft arresting systems, and associated equipment. Performs inspections and interprets findings to determine corrective action. Identifies and records engine and generator malfunctions. Uses precision test equipment, troubleshoots malfunctions, and inspects parts for excessive wear and other conditions. Removes, repairs, and replaces defective power generating equipment components. Performs corrosion control. Inspects and replaces gauges and meters. Maintains aircraft arresting systems, including electrical, hydraulic, rewind, and pneumatic systems, and other electronic components. Bench checks components and subassemblies. Tests and calibrates repaired items. Reviews performance data and maintenance records to determine adequacy of maintenance. Interprets data related to electrical power generating and aircraft arresting systems to ensure overall mission success. Maintains records. Posts entries on operation, inspection, and maintenance records. Records meter readings, wear and alignment measurements, fuel consumption, and other data in performance logs. Furnishes information for reports and recommends changes to correct defective equipment or improve operating procedures. Complies with environmental policies. Ensure all work areas and equipment are kept clean, orderly and in a safe manner. Performs quality and safety self-inspections. Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). Perform other duties as assigned in accordance with contractual, functional, and mission requirements.</p><p><strong>Other Requirements:</strong> Work will be outdoors and indoors. Work in extreme outside temperatures reaching 115 degrees and winds reaching 30mph may be required. Exposure to cold, dust, noise, and chemicals may occur. Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>One year related experience may be substituted for one year of education, if degree is required.</li><li>Prior military service of AFSC 3E072, Power Production Journeyman</li><li>Must be MAAS/BAK-12 Factory Trained &amp; Certified</li><li>High school diploma or equivalent.</li><li>Must be a U.S. Citizen with a current, valid U. S. Passport and Driver s License (able to drive manual transmission).</li><li>Must have and maintain a valid U. S. SECRET Security Clearance prior to deployment.</li><li>Must have the capability of obtaining an Air Force flight line driver s license.</li><li>Must be able to pass a flight line access test and obtain flight line access badge.</li><li>Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li><li>Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DOD provided protective gear.</li><li>Must have four years of experience in operation and maintenance of BAK-12 aircraft arresting systems and completed factory training on Mobile Aircraft Arresting Systems (MAAS)/BAK-12.</li><li>Shall have knowledge of principles of electronics and electricity including generation, conversion, transformation, distribution and utilization.</li><li>Must have three years of experience operating and maintaining prime power spot generators and backup generators.</li><li>Must be capable of giving and receiving instructions.</li><li>Must be fluent reading and speaking English.</li><li>Able and willing to work periods of long hours to meet mission requirements.</li><li>Military experience in a contingency environment and knowledge and experience working with government contracts preferred.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsible for operating and maintaining power generation and aircraft arresting systems in accordance with the performance work statement. Operation and maintenance services inlude, but are not limited to: catapults, arresting gear, and associated mechanical, hydraulic, and control systems involved primarily in aircraft takeoff and landing operations. Duties include installing and maintaining visual landing aids; testing and maintaining launch and recovery equipment using electric and mechanical test equipment and hand tools; activating airfield arresting systems, such as crash barriers and cables, during emergency landing situations; directing aircraft launch and recovery operations using hand or light signals; and maintaining logs of airplane launches, recoveries, and equipment maintenance. Provide operation, maintenance, inspection, and repair of power generation systems and equipment such as diesel generators and light carts. Responsibilities Major Responsibilities: + Installs, removes, and operates electrical power generating and control systems, automatic transfer switches, aircraft arresting systems, and associated equipment. Checks equipment for serviceability. Positions equipment such as gasoline and diesel engines, generators, switchgears, air compressors, and other power generating auxiliary equipment. Installs, positions, rewinds, and pretensions aircraft arresting systems. Certifies aircraft arresting systems as required. Checks installed equipment to ensure compliance with publications, policies, and directives. Inspects, tests, and services component systems such as safety, fuel, lubrication, cooling, air pressure, pumps, regulators, governors, and accessory equipment. Observes and interprets instruments such as ammeters, voltmeters, frequency meters, synchro scopes, automatic temperature and pressure recorders, and engine oil, fuel, and coolant gauges. Adjusts engine generator systems to maintain proper voltage, current frequency, and synchronization. Synchronizes multiple generators. Operates high and low voltage switches, circuit breakers, rheostats, and other controls on switchgear and distribution panels. Performs electrical power control and distribution functions. + Maintains, modifies, and repairs electrical power generating and control systems, automatic transfer switches, aircraft arresting systems, and associated equipment. Performs inspections and interprets findings to determine corrective action. Identifies and records engine and generator malfunctions. Uses precision test equipment, troubleshoots malfunctions, and inspects parts for excessive wear and other conditions. Removes, repairs, and replaces defective power generating equipment components. Performs corrosion control. Inspects and replaces gauges and meters. Maintains aircraft arresting systems, including electrical, hydraulic, rewind, and pneumatic systems, and other electronic components. Bench checks components and subassemblies. Tests and calibrates repaired items. Reviews performance data and maintenance records to determine adequacy of maintenance. Interprets data related to electrical power generating and aircraft arresting systems to ensure overall mission success. + Maintains records. Posts entries on operation, inspection, and maintenance records. Records meter readings, wear and alignment measurements, fuel consumption, and other data in performance logs. Furnishes information for reports and recommends changes to correct defective equipment or improve operating procedures. Complies with environmental policies. + Ensure all work areas and equipment are kept clean, orderly and in a safe manner. + Performs quality and safety self-inspections. + Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). + Perform other duties as assigned in accordance with contractual, functional, and mission requirements. Other Requirements: + Work will be outdoors and indoors. + Work in extreme outside temperatures reaching 115 degrees and winds reaching 30mph may be required. + Exposure to cold, dust, noise, and chemicals may occur. + Overtime and shift work may be required depending on contractual needs. + Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. + Task specific work environment training will be provided as required. + Must be prepared to function in a wartime environment to support U. S. interests. + 100% Overseas Assignment. Qualifications Minimum Qualifications: Education/Certifications : One year related experience may be substituted for one year of education, if degree is required. + Prior military service of AFSC 3E072, Power Production Journeyman + Must be MAAS/BAK-12 Factory Trained &amp; Certified + High school diploma or equivalent. + Must be a U.S. Citizen with a current, valid U. S. Passport and Driver’s License (able to drive manual transmission). + Must have and maintain a valid U. S. SECRET Security Clearance prior to deployment. + Must have the capability of obtaining an Air Force flight line driver’s license. + Must be able to pass a flight line access test and obtain flight line access badge. + Must be able to pass employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc. + Candidates must successfully complete both online and hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DOD provided protective gear. Experience: + Must have four years of experience in operation and maintenance of BAK-12 aircraft arresting systems and completed factory training on Mobile Aircraft Arresting Systems (MAAS)/BAK-12. + Shall have knowledge of principles of electronics and electricity including generation, conversion, transformation, distribution and utilization. + Must have three years of experience operating and maintaining prime power spot generators and backup generators. Skills : + Must be capable of giving and receiving instructions. + Must be fluent reading and speaking English. + Able and willing to work periods of long hours to meet mission requirements. + Military experience in a contingency environment and knowledge and experience working with government contracts preferred. We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. V2X is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. #clearance #LI-RB1</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities:</p><ul><li>Design, implement, configure, and support enterprise Dell Storage Solutions</li><li>Deploy and manage:</li><li>Dell PowerStore</li><li>Dell PowerMax</li><li>Dell Unity</li><li>Dell PowerScale</li><li>Dell ECS Object Storage</li><li>Perform storage provisioning, configuration, zoning, mapping, masking, and LUN management</li><li>Implement SAN and NAS storage architectures for enterprise environments</li><li>Perform storage migration activities between legacy and modern storage platforms</li><li>Implement and support:</li><li>Metro/Global replication</li><li>Disaster Recovery (DR)</li><li>High Availability (HA)</li><li>Business Continuity solutions</li><li>Integrate storage systems with:</li><li>VMware vSphere / vCenter</li><li>Microsoft Hyper-V</li><li>Linux and Windows Servers</li><li>Backup solutions</li><li>Configure and troubleshoot Fibre Channel SAN environments</li><li>Work with Brocade and Cisco SAN switches including zoning and fabric management</li><li>Perform storage performance analysis, health checks, optimization, and root cause analysis</li><li>Support NAS protocols including:</li><li>NFS</li><li>SMB/CIFS</li><li>FTP</li><li>Perform firmware upgrades, patching, and lifecycle management activities</li><li>Prepare implementation documentation including:</li><li>HLD/LLD</li><li>SOPs</li><li>As-built documentation</li><li>Migration plans</li><li>Operational handover documents</li><li>Provide L2/L3 technical support during implementation and post-deployment phases</li><li>Coordinate with vendors, customers, project managers, and technical teams during project execution</li></ul><p><br></p><p><br></p><p>Required Qualifications</p><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field</li><li>Minimum 6–8 years of experience in enterprise storage implementation and administration</li><li>Minimum 4+ years of strong hands-on experience specifically with Dell EMC Storage Solution</li><li>Proven experience in enterprise storage deployment and migration project</li><li>Strong understanding of SAN/NAS architecture, replication technologies, DR, HA, and storage optimization</li><li>Strong troubleshooting and analytical skill</li><li>Experience working in enterprise/datacenter environment</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Certifications:</p><p>Dell Technologies Certifications</p><ul><li>Dell Proven Professional – Storage Deployment Engineer</li><li>Dell PowerStore Implementation Certification</li><li>Dell PowerMax Implementation Certification</li><li>Dell Unity XT Implementation Certification</li><li>Dell PowerScale (Isilon) Certification</li><li>Dell ECS/Object Storage Certification</li></ul><p><br></p><p>(Candidates holding multiple Dell storage certifications are Manditory)</p><p>Preferred Technical Skills:</p><ul><li>VMware vSphere / vCenter</li><li>Microsoft Hyper-V</li><li>Windows Server / Linux Administration</li><li>Fibre Channel SAN Technologies</li><li>Brocade SAN Switches</li><li>Cisco MDS SAN Switches</li><li>NAS/SMB/NFS protocols</li><li>Storage replication technologies</li><li>Disaster Recovery solutions</li><li>Performance tuning and capacity planning</li><li>PowerPath / MPIO configuration</li><li>Backup Solutions</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Systems Administrator</b></p><br><p><b>Camp Arifjan, Kuwait</b></p><br><p>The Leidos Sentinel program is looking for a <b>Systems Administrator</b> to support US Army Central Command G2 in <b>Kuwait. </b>The program provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems as well as network administration support for an organization comprised mostly of a Microsoft Enterprise software environment residing on multiple networks.</p><br><p>The Systems Administrator will be part of a dynamic team supporting customers throughout the ARCENT Area of Responsibility including both U.S. and coalition personnel. This is a deployed position located at Camp Arifjan, Kuwait.</p><br><p>Duty hours are 12 hours per day, 7 days per week, and are subject to local labor laws. This position also requires 24/7 on call availability, including weekends and holidays.</p><br><p><b>Primary Responsibilities:</b></p><br><ul><li>Administer and maintain Windows servers, desktops, and laptops as part of the overall systems architecture across multiple networks and locations.</li><li>Manage users, groups and permissions with Active Directory.</li><li>Administer and maintain virtual environments (VMware) and physical hosts.</li><li>Administer and maintain storage devices (NetApp) across multiple locations.</li><li>Utilize command line tools (PowerShell) to troubleshoot systems hardware, software, and configuration issues.</li><li>Implement disaster recovery and COOP plans, systems, and operations in coordination with the Network team and other organizations.</li><li>Basic network troubleshooting in support of the datacenter and workstation/LAN connectivity.</li><li>Work with teammates as needed to document service structure, network, and server/storage architecture and ensure data security and availability for customers both local and remote.</li><li>Collect, review, and store server log files to identify and remediate system issues.</li><li>Document system configurations using Visio, PowerPoint, Word, or other tools and propose, defend, and implement system changes; coordinate &amp; assist cybersecurity personnel with system accreditation efforts.</li><li>Apply security patches, IAVAs, STIGS, and updates (including operating system updates) for assigned systems.</li><li>Assist Service Desk technicians as needed with Tier I and Tier II troubleshooting and patching of desktop systems, software (MS Office, Java, Adobe, etc), printers, and server/network related issues.</li><li>Mentor, lead, and train junior technicians as directed.</li><li>Participate in or lead special projects and day‐to‐day operations as needed or assigned by the site lead, including surging to alternate locations for customer requirements or to backfill personnel.</li></ul><p><b>Basic Qualifications:</b></p><br><ul><li>HS Diploma/GED with 8+ years experience; Associate’s Degree with 6+ years experience; Bachelor’s Degree with 4+ years experience; or Master’s Degree with 2+ years experience</li><li>Active Top Secret SCI required.&nbsp;</li><li>Active 8570/8140 IAT II (or higher) Baseline Certification, such as: Security+ ce.</li><li>Active Computing Environment certification, Associate or higher, such as Azure Administrator Associate (AZ-104), NetApp, etc.</li><li>Systems administration and/or systems engineering experience</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Primary Responsibilities:</strong></p><ul> <li>Administer and maintain Windows servers, desktops, and laptops as part of the overall systems architecture across multiple networks and locations.</li> <li>Manage users, groups and permissions with Active Directory.</li> <li>Administer and maintain virtual environments (VMware) and physical hosts.</li> <li>Administer and maintain storage devices (NetApp) across multiple locations.</li> <li>Utilize command line tools (PowerShell) to troubleshoot systems hardware, software, and configuration issues.</li> <li>Implement disaster recovery and COOP plans, systems, and operations in coordination with the Network team and other organizations.</li> <li>Basic network troubleshooting in support of the datacenter and workstation/LAN connectivity.</li> <li>Work with teammates as needed to document service structure, network, and server/storage architecture and ensure data security and availability for customers both local and remote.</li> <li>Collect, review, and store server log files to identify and remediate system issues.</li> <li>Document system configurations using Visio, PowerPoint, Word, or other tools and propose, defend, and implement system changes; coordinate &amp; assist cybersecurity personnel with system accreditation efforts.</li> <li>Apply security patches, IAVAs, STIGS, and updates (including operating system updates) for assigned systems.</li> <li>Assist Service Desk technicians as needed with Tier I and Tier II troubleshooting and patching of desktop systems, software (MS Office, Java, Adobe, etc), printers, and server/network related issues.</li> <li>Mentor, lead, and train junior technicians as directed.</li> <li>Participate in or lead special projects and day to day operations as needed or assigned by the site lead, including surging to alternate locations for customer requirements or to backfill personnel.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Basic Qualifications:</strong></p><ul> <li>HS Diploma/GED with 8+ years experience; Associate s Degree with 6+ years experience; Bachelor s Degree with 4+ years experience; or Master s Degree with 2+ years experience</li> <li>Active Top Secret SCI required. </li> <li>Active 8570/8140 IAT II (or higher) Baseline Certification, such as: Security+ ce.</li> <li>Active Computing Environment certification, Associate or higher, such as Azure Administrator Associate (AZ-104), NetApp, etc.</li> <li>Systems administration and/or systems engineering experience.</li> <li>Customer-oriented with excellent oral and written communications skills.</li> <li>Ability to work 12-hour shifts on-site, 7 days per week.</li> <li>On-call availability 24x7, including weekends and holidays.</li> <li>Current U.S. passport with at least 36 months validity and 5 blank pages.</li> <li>Must successfully complete CRC processing and medical screening and be designated fit for deployment (including medical tests and BMI analysis).</li> <li>Must obtain and maintain host nation work visa, including required local/regional medical testing.</li> <li>Must be willing to live and work in the State of Kuwait or deploy to austere forward locations as required.</li> <li>Must comply with all corporate policies, local site policies, host nation laws, customs, and courtesies.</li> </ul><p><strong>Preferred Qualifications:</strong></p><ul> <li>NetApp NCDA, VMWare VCTA, CCNA, CASP, and/or ITIL certification.</li> <li>Experience with US Intelligence networks and organizations in South-West Asia or on a Camp Arifjan service desk a big plus.</li> </ul><p></p></section>