Geographic information system in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT THE ENGAGEMENT Capitex is a specialist Financial Crime Compliance talent provider.<br> We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.<br> This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term.<br> Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.<br> THE ROLE As an L2 Fraud Analyst you will sit at the escalation tier of the bank's digital fraud operation, working under the bank's direction alongside a Capitex team including L1 analysts, a senior fraud investigator and a fraud data analyst.<br> You will own the complex end of the alert queue: cases escalated from L1, multi-account and multi-channel patterns, and decisions that need judgement rather than playbook.<br> WHAT YOU WILL DO - Investigate and disposition escalated fraud alerts and cases across digital channels - online and mobile banking, cards, payments and account takeover.<br> - Work complex fraud typologies end to end: APP and social engineering scams, mule activity, device and session anomalies, first-party and friendly fraud.<br> - Make and document risk decisions - block, restrict, release, escalate - within the bank's fraud risk appetite and SLAs.<br> - Provide quality feedback and coaching input to the L1 team, and act as a referral point during your shift.<br> - Feed rule and threshold tuning observations to the fraud data analyst to reduce false positives and improve detection.<br> - Support case documentation to an evidential standard, including input to SAR/STR referrals where required.<br> ENGAGEMENT DETAILS - 6-month consultancy agreement with Capitex, with extension possible on client renewal.<br> - Competitive all-inclusive monthly consultancy fee, with an additional housing allowance during the onsite phase.<br> - Visa, work authorisation and payroll for the Kuwait onsite phase are arranged and sponsored through our employer-of-record partner.<br> - Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank.<br> - Commencement is aligned to contract mobilisation - indicative start August 2026, confirmed at offer stage.<br> WHAT WE ARE LOOKING FOR - 4+ years in fraud operations within banking or payments, with at least 2 years at L2/escalation/investigation level.<br> - Hands-on experience with enterprise fraud monitoring platforms (for example FICO Falcon, NICE Actimize, SAS Fraud Management or equivalent) and case management tools.<br> - Strong working knowledge of digital banking fraud typologies and controls in a real-time environment.<br> - Sound, defensible decision-making under SLA pressure, and clear written case narration in English.<br> - Confirmed availability for an August 2026 start and genuine willingness to be onsite in Kuwait City from Month 3 to Month 6.<br> - GCC banking experience and Arabic language skills are a plus, not a requirement.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Commercial, Sales &amp; Brand Operations Manager – Kitchen Industry (Kuwait)</p><p>About the Company</p><p>We are a leading company in Kuwait specializing in the design, manufacturing, and installation of premium German kitchens, locally manufactured wooden kitchens, stainless steel kitchens, aluminum kitchens, wardrobes, interior fit-out solutions, and building materials.</p><p>We are seeking an exceptional <b>Commercial, Sales &amp; Brand Operations Manager</b> to lead the company's commercial growth, sales performance, brand development, and operational excellence.</p><p>Key Responsibilities</p><p>Commercial Leadership</p><ul><li>Develop and execute the company's commercial strategy to achieve sustainable growth and profitability.</li><li>Drive sales growth across retail, residential, corporate, and project sectors.</li><li>Build strategic partnerships with developers, consultants, architects, contractors, and key clients.</li><li>Identify new business opportunities and expand market share.</li></ul><p>Sales Management</p><ul><li>Lead, coach, and motivate the sales team to consistently exceed sales targets.</li><li>Establish KPIs, sales forecasts, budgets, and performance dashboards.</li><li>Monitor CRM activities, conversion rates, and customer pipelines.</li><li>Ensure exceptional customer experience from inquiry to project handover.</li></ul><p>Brand &amp; Marketing</p><ul><li>Develop and implement the company's branding and positioning strategy.</li><li>Manage digital marketing campaigns, social media, exhibitions, and promotional activities.</li><li>Coordinate with marketing agencies to maximize lead generation and return on investment (ROI).</li><li>Monitor competitors, pricing strategies, and market trends.</li></ul><p>Operations Management</p><ul><li>Coordinate closely with design, production, procurement, installation, and after-sales departments.</li><li>Improve operational efficiency, productivity, and quality standards.</li><li>Monitor project execution, delivery schedules, and customer satisfaction.</li><li>Ensure compliance with company procedures and quality management systems.</li></ul><p>Financial &amp; Business Performance</p><ul><li>Prepare annual business plans, budgets, and commercial forecasts.</li><li>Monitor profitability, gross margins, and operating expenses.</li><li>Analyze financial reports and recommend corrective actions.</li><li>Deliver monthly executive reports with measurable business outcomes.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's degree in Business Administration, Marketing, Architecture, Interior Design, Engineering, or a related field.</li><li>MBA is an advantage.</li><li>Minimum <b>7 years</b> of progressive experience in sales, commercial management, or business development.</li><li>At least <b>3 years</b> in a leadership role within the kitchen, furniture, interior fit-out, or building materials industry.</li><li>Previous experience in German kitchen brands is highly preferred.</li></ul><p>Technical Knowledge</p><ul><li>Strong understanding of German kitchens, wooden kitchens, stainless steel kitchens, aluminum kitchens, wardrobes, and interior finishing.</li><li>Knowledge of kitchen manufacturing processes and materials.</li><li>Ability to read architectural drawings and kitchen layouts.</li><li>Familiarity with design software such as Winner, AutoCAD, SketchUp, or similar.</li><li>Experience with ERP and CRM systems (Odoo, SAP, Microsoft Dynamics, Salesforce, or equivalent).</li></ul><p>Leadership Competencies</p><ul><li>Strategic thinking and business planning.</li><li>Commercial negotiation and contract management.</li><li>Team leadership, coaching, and performance management.</li><li>Strong analytical and financial decision-making skills.</li><li>Excellent communication and presentation abilities.</li><li>Results-oriented mindset with exceptional problem-solving capabilities.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Key Performance Indicators (KPIs)</p><ul><li>Revenue Growth.</li><li>Gross Profit Margin.</li><li>Sales Target Achievement.</li><li>Lead Conversion Rate.</li><li>Customer Satisfaction (CSAT).</li><li>Market Share Growth.</li><li>Brand Awareness.</li><li>Project Delivery Performance.</li><li>Team Productivity.</li><li>CRM Compliance.</li><li>Customer Retention.</li><li>Business Development Success.</li></ul><p>Requirements</p><ul><li>Currently residing in Kuwait or previous Kuwait market experience.</li><li>Valid driving license.</li><li>Fluent in English (Arabic is a strong advantage).</li></ul><p>Compensation</p><ul><li>Competitive salary based on qualifications and experience.</li><li>Performance-based bonus.</li><li>Sales commission.</li><li>Career growth opportunities.</li><li>Professional development and training.</li><li>Leadership role within a rapidly growing organization.</li></ul><p><br></p></div>

<p>About the Role: We are seeking an experienced and hands-on Site Supervisor to oversee daily marine construction activities including dredging, piling, rock filling, quay wall construction, and subsea pipeline support works. The ideal candidate will have strong supervisory skills, practical knowledge of marine operations, and the ability to manage site crews, equipment, and subcontractors to ensure safe and efficient project execution. Key Responsibilities: • Supervise daily marine construction activities including dredging, piling, rock dumping, quay wall construction, and pipeline support works • Manage site crews including foremen, operators, riggers, and general workers; assign tasks and monitor productivity • Ensure all activities comply with approved method statements, drawings, specifications, and safety standards • Coordinate with project engineers, superintendents, and subcontractors for smooth execution of marine works • Monitor marine plant and equipment including barges, excavators, cranes, tugs, and dredgers • Conduct daily pre-start inspections of equipment and ensure all machinery is in safe working condition • Enforce HSE protocols including permits, toolbox talks, PPE compliance, and emergency procedures • Monitor material deliveries including rock, aggregates, concrete, and steel; ensure proper handling and storage • Maintain accurate daily records including work progress, manpower, equipment usage, and materials consumed • Report delays, incidents, or technical issues to the Construction Manager or Project Engineer • Liaise with survey teams for positioning, bathymetry, and as-built verification • Ensure vessels and barges are properly moored, secured, and compliant with safety regulations • Coordinate with marine coordinators for vessel movements and logistics • Conduct quality inspections to ensure work meets project specifications • Participate in daily progress meetings and provide input on construction sequences • Mentor and guide junior staff and crew members • Ensure site housekeeping and organization at all times • Assist in preparing daily and weekly progress reports for project management</p><p>Qualifications & Experience: • Diploma or certificate in Civil Engineering, Marine Engineering, Nautical Science, or related field • Minimum 5-7 years of experience as a Site Supervisor in marine construction, dredging, or offshore projects • Strong knowledge of marine construction methods including piling, dredging, rock filling, concrete works, and subsea operations • Experience with marine equipment including barges, excavators, cranes, dredgers, and tugs • Understanding of safety regulations including SOLAS, MARPOL, and local marine requirements • Valid offshore safety certifications (BOSIET/HUET) preferred if working offshore • Familiarity with permit-to-work systems and risk assessment procedures • Proficiency in MS Office; knowledge of planning software is an advantage • Fluency in English; knowledge of Hindi/Urdu or Arabic is a plus • Valid driver's license is preferred Required Skills: • Strong leadership and team management abilities • Effective communication and coordination skills • Problem-solving for operational and technical issues • Attention to detail for quality and safety compliance • Ability to work under pressure and meet deadlines • Physical fitness for on-site work in marine environments • Ability to read and interpret construction drawings and specifications</p>

<p>About the Role: We are seeking an experienced and hands-on Site Supervisor to oversee daily marine construction activities including dredging, piling, rock filling, quay wall construction, and subsea pipeline support works. The ideal candidate will have strong supervisory skills, practical knowledge of marine operations, and the ability to manage site crews, equipment, and subcontractors to ensure safe and efficient project execution. Key Responsibilities: • Supervise daily marine construction activities including dredging, piling, rock dumping, quay wall construction, and pipeline support works • Manage site crews including foremen, operators, riggers, and general workers; assign tasks and monitor productivity • Ensure all activities comply with approved method statements, drawings, specifications, and safety standards • Coordinate with project engineers, superintendents, and subcontractors for smooth execution of marine works • Monitor marine plant and equipment including barges, excavators, cranes, tugs, and dredgers • Conduct daily pre-start inspections of equipment and ensure all machinery is in safe working condition • Enforce HSE protocols including permits, toolbox talks, PPE compliance, and emergency procedures • Monitor material deliveries including rock, aggregates, concrete, and steel; ensure proper handling and storage • Maintain accurate daily records including work progress, manpower, equipment usage, and materials consumed • Report delays, incidents, or technical issues to the Construction Manager or Project Engineer • Liaise with survey teams for positioning, bathymetry, and as-built verification • Ensure vessels and barges are properly moored, secured, and compliant with safety regulations • Coordinate with marine coordinators for vessel movements and logistics • Conduct quality inspections to ensure work meets project specifications • Participate in daily progress meetings and provide input on construction sequences • Mentor and guide junior staff and crew members • Ensure site housekeeping and organization at all times • Assist in preparing daily and weekly progress reports for project management</p><p>Qualifications & Experience: • Diploma or certificate in Civil Engineering, Marine Engineering, Nautical Science, or related field • Minimum 5-7 years of experience as a Site Supervisor in marine construction, dredging, or offshore projects • Strong knowledge of marine construction methods including piling, dredging, rock filling, concrete works, and subsea operations • Experience with marine equipment including barges, excavators, cranes, dredgers, and tugs • Understanding of safety regulations including SOLAS, MARPOL, and local marine requirements • Valid offshore safety certifications (BOSIET/HUET) preferred if working offshore • Familiarity with permit-to-work systems and risk assessment procedures • Proficiency in MS Office; knowledge of planning software is an advantage • Fluency in English; knowledge of Hindi/Urdu or Arabic is a plus • Valid driver's license is preferred Required Skills: • Strong leadership and team management abilities • Effective communication and coordination skills • Problem-solving for operational and technical issues • Attention to detail for quality and safety compliance • Ability to work under pressure and meet deadlines • Physical fitness for on-site work in marine environments • Ability to read and interpret construction drawings and specifications</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dedicated and compassionate Obstetrician and Gynecologist to join our esteemed medical team in Al Kuwait. In this role, you will play a vital part in providing high-quality healthcare services to women, focusing on both obstetric and gynecological care. You will be part of a supportive environment that values patient-centered care, ensuring that every woman receives comprehensive and individualized treatment. Our hospital prides itself on maintaining a collaborative atmosphere where medical professionals can thrive and grow.</p><p>As an Obstetrician and Gynecologist, you will have the opportunity to not only treat patients but also to contribute to their overall health and well-being. You will engage in a variety of procedures, from routine check-ups to complex surgeries, all while working alongside a talented team of healthcare providers. We believe in continuous learning and professional development, and you will have access to numerous training programs and workshops aimed at enhancing your skills and knowledge in the latest medical advancements.</p><p>Joining our team means being part of a culture that values teamwork, respect, and innovation. We encourage our staff to share ideas and collaborate on improving patient care practices. As you advance in your career, you will have the opportunity to take on leadership roles, mentor junior staff, and contribute to the strategic direction of our healthcare services. We are looking for someone who is not only skilled but also passionate about making a difference in the lives of women in our community.</p><p><b>Responsibilities:</b></p><ol><li>Conduct comprehensive examinations and assessments for obstetric and gynecological patients to ensure accurate diagnosis and effective treatment plans, utilizing advanced medical technologies and practices.</li><li>Perform routine and complex procedures, including prenatal care, deliveries, and surgeries, ensuring the highest standards of patient safety and care throughout the process.</li><li>Develop and implement individualized treatment plans based on patient history and needs, collaborating with other healthcare professionals to provide holistic care.</li><li>Provide education and counseling to patients regarding reproductive health, family planning, and preventive care, empowering them to make informed health decisions.</li><li>Stay updated with the latest medical research and advancements in obstetrics and gynecology, integrating new techniques and knowledge into practice to enhance patient care.</li><li>Manage and oversee the care of patients during labor and delivery, ensuring timely interventions and support to promote positive outcomes for both mother and child.</li><li>Participate in departmental meetings and quality improvement initiatives, contributing to the enhancement of clinical protocols and patient care standards.</li><li>Maintain accurate and up-to-date medical records for all patients, ensuring compliance with legal and ethical standards in healthcare documentation.</li><li>Mentor and supervise junior medical staff, fostering a culture of learning and professional growth within the department.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong clinical skills in obstetrics and gynecology, including the ability to perform various surgical procedures.</li><li>Excellent communication skills for effective patient interactions and collaboration with healthcare teams.</li><li>Proficiency in using electronic medical records (EMR) systems for documentation and patient management.</li><li>Ability to provide compassionate patient care, ensuring a supportive environment for women's health.</li><li>Strong problem-solving skills to address complex medical situations and make informed decisions.</li><li>Commitment to continuous professional development and staying current with medical advancements.</li><li>Leadership skills to mentor junior staff and contribute to departmental objectives.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Quality Control Inspector in the heavy industry and metallurgy sector, you will play a crucial role in ensuring that our products meet the highest standards of quality and safety. This position is not just about inspecting materials; it's about being a key player in a dynamic team that values precision and excellence. You will have the opportunity to work with advanced technologies and methodologies that are at the forefront of the industry, contributing to the overall success of our operations.</p><p>In this role, you will be immersed in a culture that prioritizes continuous improvement and professional growth. We believe in investing in our employees, offering training programs that enhance your skills and knowledge in quality assurance processes. As you progress in your career, you will find numerous opportunities to take on more responsibilities and advance within the company. Your contributions will not only impact the immediate team but will also resonate throughout the organization, making a difference in our production standards.</p><p>Joining us means becoming part of a collaborative environment where your insights and expertise are valued. You will work alongside seasoned professionals who are passionate about their craft and dedicated to maintaining the integrity of our products. The role of Quality Control Inspector is pivotal, as it ensures that we not only meet but exceed customer expectations. If you are looking for a position that offers both challenges and rewards, this is the opportunity for you.</p><p><b>Responsibilities:</b></p><ol><li>Conduct detailed inspections of raw materials and finished products using various measuring tools and equipment to ensure compliance with industry standards and specifications.</li><li>Document inspection results and prepare reports that highlight findings, trends, and areas for improvement, providing actionable insights to the production team.</li><li>Collaborate with engineering and production teams to develop and implement quality control procedures that enhance product reliability and reduce defects.</li><li>Identify and troubleshoot quality issues in real-time, using problem-solving techniques and root cause analysis to prevent recurrence.</li><li>Assist in the development and refinement of quality assurance protocols to align with regulatory requirements and industry best practices.</li><li>Participate in audits and inspections conducted by external agencies or clients, ensuring all documentation is accurate and accessible.</li><li>Train and mentor new quality control staff on inspection techniques, equipment usage, and compliance standards to foster a knowledgeable workforce.</li><li>Monitor production processes and provide feedback to ensure adherence to quality standards, contributing to overall operational efficiency.</li><li>Stay updated on industry trends and advancements in quality control methodologies to continuously improve inspection processes and outcomes.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficiency in using quality inspection tools such as calipers, micrometers, and gauges to assess product dimensions and tolerances.</li><li>Strong analytical skills to interpret inspection data and identify trends that impact product quality.</li><li>Knowledge of quality management systems and methodologies, including Six Sigma and ISO standards.</li><li>Excellent communication skills for effectively conveying inspection findings to team members and management.</li><li>Attention to detail to ensure thorough inspections and accurate reporting.</li><li>Ability to work collaboratively in a team environment while also being self-motivated and proactive.</li><li>Familiarity with safety protocols and regulations pertinent to the heavy industry and metallurgy sector.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Operations Executive is responsible for coordinating the day-to-day operational activities of Nail Station Salon to ensure smooth, efficient, and high-quality service delivery across all branches. The role acts as the central point of coordination between salon operations, management, HR, procurement, finance, and external suppliers, ensuring operational standards, compliance, inventory availability, staff scheduling, and customer satisfaction are consistently maintained.</p><p><br></p><p>The Operations Executive proactively monitors salon performance, resolves operational issues, implements company procedures, and supports continuous business improvement while maintaining Nail Station's brand standards and exceptional customer experience.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><b><span></span></b></p><p><b>Operations Coordination</b></p><ul><li>Coordinate daily salon operations to ensure uninterrupted business activities.</li><li>Monitor branch performance and ensure operational standards are consistently implemented.</li><li>Support the Operations Manager in executing operational strategies and business objectives.</li><li>Conduct regular branch visits to assess cleanliness, service standards, equipment condition, and compliance.</li><li>Ensure all operational procedures and company policies are followed by salon teams.</li><li>Identify operational inefficiencies and recommend practical improvements.</li></ul><p><b>Branch Support</b></p><ul><li>Act as the primary liaison between salon branches and Head Office departments.</li><li>Coordinate maintenance requests and ensure timely resolution of facility issues.</li><li>Monitor operational challenges and escalate critical concerns when necessary.</li><li>Support branch teams in resolving day-to-day operational matters efficiently.</li></ul><p><b>Staff Coordination</b></p><ul><li>Coordinate staff schedules in collaboration with branch supervisors and management.</li><li>Monitor attendance, punctuality, leave coordination, and manpower requirements.</li><li>Assist with onboarding new employees by coordinating uniforms, workstation readiness, and operational orientation.</li><li>Support employee engagement initiatives and ensure staff receive necessary operational updates.</li><li>Coordinate temporary staff allocation between branches based on business requirements.</li></ul><p><b>Inventory &amp; Procurement</b></p><ul><li>Monitor salon inventory levels to ensure uninterrupted operations.</li><li>Coordinate with Procurement for timely ordering and replenishment of salon products, retail items, consumables, and equipment.</li><li>Track stock movement and assist in reducing wastage through effective inventory control.</li><li>Coordinate stock transfers between branches when required.</li><li>Verify inventory reports and assist in regular stock counts.</li></ul><p><b>Vendor &amp; Facility Management</b></p><ul><li>Coordinate with external suppliers and service providers regarding maintenance, repairs, equipment servicing, and operational requirements.</li><li>Monitor vendor performance and ensure services are delivered according to agreed standards.</li><li>Follow up on pending maintenance issues until completion.</li></ul><p><b>Quality Assurance</b></p><ul><li>Monitor customer service standards across all branches.</li><li>Conduct operational audits to ensure compliance with company SOPs.</li><li>Support implementation of quality improvement initiatives.</li><li>Ensure salon presentation, hygiene, and safety standards meet company expectations.</li><li>Follow up on customer complaints and coordinate corrective actions with branch management.</li></ul><p><b>Reporting &amp; Documentation</b></p><ul><li>Prepare operational reports, branch performance summaries, and activity updates.</li><li>Maintain accurate operational records, maintenance logs, inventory reports, and branch documentation.</li><li>Monitor operational KPIs and identify trends requiring management attention.</li><li>Assist in preparing presentations and reports for management meetings.</li></ul><p><b>Health, Safety &amp; Compliance</b></p><ul><li>Ensure compliance with Kuwait labor regulations, health and safety requirements, and municipal guidelines.</li><li>Monitor implementation of hygiene protocols throughout all salon locations.</li><li>Support emergency preparedness and workplace safety initiatives.</li><li>Ensure operational documentation remains updated and compliant.</li></ul><p><b>Administrative Support</b></p><ul><li>Coordinate operational meetings and prepare meeting minutes when required.</li><li>Assist in developing and updating operational policies and procedures.</li><li>Support special operational projects and new branch openings.</li><li>Perform other operational and administrative duties assigned by management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>Minimum <b>2–4 years</b> of experience in operations coordination, administration, or branch operations.</li><li>Experience in the beauty, salon, hospitality, retail, or service industry is highly preferred.</li><li>Experience managing multiple branches is an advantage.</li></ul><p><br></p><p><b>Knowledge &amp; Skills</b></p><ul><li>Strong organizational and coordination skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Good analytical and reporting skills.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Experience using ERP or HR systems is an advantage.</li><li>Strong attention to detail and follow-through.</li><li>Ability to work independently while collaborating effectively with cross-functional teams.</li><li>Customer-focused mindset with excellent service orientation.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview ***This position is physically located in Kuwait in support of LOGCAP*** The DFAC Supervisor will oversee all Food Services activities as directed by the DFAC Manager. Main areas of concentration will be the oversight of the kitchen operations, food preparation and inventory levels. The Supervisor will oversee scheduling and training of employees. In the absence of DFAC Manager the DFAC Supervisor will be the DFAC POC. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Manage sub-contractors with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs. + Ensure proper cooking techniques are being applied IAW TB Med 530. + Maintain all equipment accountability and serviceability and turn-in and ordering of stock levels. + Manage scheduling and training for the sub-contractor work force ensure compliance with DFAC requirements as PWS. + Direct and ensure that HACCP procedures are followed. + Ensure that all employees are always in compliance with all established Safety Policies and Regulations. + Performs other duties and assignments as required. Qualifications + Minimum Qualifications + Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. + Education: High School Diploma; Associates/Bachelors is preferred. + Experience: + At least five years' food service experience in a military Food Services or cafeteria style or multi-entrée operations providing complete meal services (breakfast, lunch and dinner). + At least two years experience as a food service supervisor. + SERV SAFE certified is required. Proficient in the use Microsoft Office products (i.e. Power Point, Word, Excel) + Must be able to obtain and retain a CAC (Common access card) to access government systems + Supervisory/Budget Responsibilities: + Required to Supervise FN work force for all Food Services requirements. Not responsible for any Supervisor Budgets + Skills: + Should be knowledgeable in AFMIS, STORES, inventory control. + HACCP, FM-10-23-2, DA Pam.30-22, AR. 30-22, TB MED 530, AR 40-25, AR 30-21, and U.S Department of Health and Human Services Food Code standards. + Thorough understanding of quality customer food service and preparation of nutritional meals. + Must be able to work under pressure. + Service oriented. + Physical Requirements: + Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. + Working Environment: + Environmental Factors: Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Work Week: 48 hours (6 days @ 8 hours a day) is the standard work week. This position requires flexibility in work hours. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<div ><div ><div lucida console", sans-serif; font-size: 13px; display: inline;"><p class="MsoHeader" ><strong><span >1.<span Times New Roman";">        <span> </span></span></span></strong><strong><u><span >JOB PURPOSE</span></u></strong></p><p ></p><p class="MsoBodyText3" >To drive revenue growth, profitability, and market share for DHL Aviation Cargo Sales (ACS) in Kuwait through the development and execution of strategic sales initiatives. The role is responsible for managing customer relationships, identifying new business opportunities, maintaining existing accounts, and ensuring that customer requirements are fully supported through close coordination with operational and regional ACS teams.</p><p class="MsoBodyText3" >The ACS Sales Manager is accountable for achieving commercial targets, expanding the ACS customer portfolio, and delivering exceptional customer experience while maximizing aircraft capacity utilization and profitability.</p></div><div ><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; margin: 6pt 0in 0.0001pt 0.35in; text-indent: -0.35in;"><strong><span >2.<span Times New Roman";">        </span></span></strong><strong><u><span >PRINCIPAL ACCOUNTABILITIES</span></u></strong></p><p lucida console", sans-serif; font-size: 13px; text-align: justify;"></p><ul lucida console", sans-serif; font-size: 13px; margin-top: 0in;"><li >Develop and implement the ACS sales strategy for Kuwait in line with regional and global ACS objectives.</li><li >Achieve and exceed revenue, volume, yield, and profitability targets through effective sales planning and execution.</li><li >Identify, secure, and develop new ACS business opportunities within registered freight forwarders: consolidators, logistics providers, and key cargo customers.</li><li >Manage and grow existing customer portfolios through regular customer engagement, business reviews, and solution-based selling.</li><li >Build strong relationships with external customers and key decision-makers to ensure customer retention and long-term business growth.</li><li >Work closely with ACS Capacity Management, Operations, Gateway, and MENA ACS teams to optimize capacity utilization and maximize commercial opportunities.</li><li >Monitor market trends, competitor activities, and customer requirements to develop appropriate commercial responses and pricing strategies.</li><li >Prepare, negotiate, and manage customer quotations, agreements, and commercial proposals in accordance with company guidelines.</li><li >Ensure customer inquiries, quotations, and service issues are responded to promptly and professionally.</li><li >Maintain accurate sales pipeline management, customer records, forecasting, and reporting through approved sales systems and CRM tools.</li><li >Participate in customer visits, industry events, and business development activities to promote DHL ACS services.</li><li >Support network optimization initiatives and contribute to improving customer satisfaction and operational efficiency.</li><li >Ensure compliance with DHL policies, commercial procedures, aviation regulations, and security requirements.</li><li >DSO management</li></ul><div ><strong ><u ><font face="arial" size="3"><br></font></u></strong></div><div ><strong ><u ><font face="arial" size="3">3. NATURE AND SCOPE</font></u></strong></div><div lucida console", sans-serif; font-size: 13px; text-align: justify;"></div></div><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>a) Context</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">The ACS Sales Executive is responsible for driving the commercial success of DHL Aviation Cargo Sales within Kuwait. The role requires a balance between strategic business development and day-to-day account management while coordinating closely with operations, capacity management, and regional ACS teams.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"> The position plays a critical role in maximizing available network capacity, increasing revenue generation, and ensuring customers receive reliable and competitive ACS solutions</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>b) Reporting Relationships</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">  Direct Line Manager: Commercial Director Kuwait</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Functional Relationships: ACS MENA Team</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Capacity Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Worldwide Offices</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Country ACS Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Gateway and Operations Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Aviation Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer Service Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>c) Contacts</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>a. Internal</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS MENA Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Capacity Management Team</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Country Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Sales and Commercial Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Gateway Operations</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Freight Desk</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer Service Department</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>b. External</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Freight Forwarders</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Logistics Providers</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Consolidators</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Ground Handling Agents</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Industry Stakeholders</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>d) Problem Solving</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Resolve customer service and operational challenges impacting cargo movement.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Identify alternative routing and capacity solutions during disruptions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Address commercial and pricing issues while maintaining profitability.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Balance customer requirements against operational constraints and network limitations.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Develop creative solutions to secure new business and retain existing accounts.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>e) Decision Making</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">The role requires independent judgment in:</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Business development and customer acquisition activities.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Pricing recommendations and commercial negotiations within delegated authority.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer prioritization and opportunity management.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Escalation of operational and commercial issues.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Capacity allocation recommendations to maximize revenue opportunities.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>f) Planning and Organization</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Develop annual sales plans and business development strategies.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Maintain an active sales pipeline and account management schedule.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Conduct regular customer visits and business reviews.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Coordinate with regional and operational stakeholders to support commercial objectives.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Monitor sales performance and implement corrective actions where required.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>g) Job Challenge</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Achieving revenue and volume targets within highly competitive market conditions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Balancing customer demands with network and capacity limitations.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Managing multiple customer opportunities simultaneously.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Responding effectively to market fluctuations and competitor actions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Delivering commercial growth while maintaining operational excellence and customer satisfaction.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Operating under time-sensitive conditions that require proactive and reactive decision-making.</div><div ><u ><font face="arial" size="3"><br></font></u><div ><p class="MsoHeader" ><strong ><u ><font face="arial" size="3">4. KNOWLEDGE, SKILLS & EXPERIENCE</font></u></strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; margin-left: 0.25in; text-indent: -0.2in;"> <strong>Experience</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Minimum 5 years' experience in air cargo, airline, freight forwarding, aviation logistics, or cargo sales.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Proven track record in business development and account management.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Experience within international logistics, airline cargo, or express industry preferred.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong commercial negotiation and relationship management experience.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong sales and business development capabilities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Excellent negotiation and influencing skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong customer relationship management skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Commercial acumen with strong analytical abilities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Excellent verbal and written communication skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Ability to work under pressure and manage multiple priorities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong presentation and reporting skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Proficient in Microsoft Office applications and CRM systems.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><strong>Qualifications</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Bachelor’s degree in business, Logistics, Supply Chain, Aviation Management</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Professional sales or logistics qualifications advantageous.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><strong>Languages</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Fluent in English (written and verbal).</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Arabic language skills would be an advantage.</p><p class="MsoHeader" ><strong ><font face="arial black" size="2"><u><br></u></font></strong></p><p class="MsoHeader" ><strong ><font face="arial" size="3"><u >5. DIMENSIONS</u></font></strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Responsible for delivering Kuwait ACS revenue and volume targets.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Manage and develop a portfolio of key ACS customers.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Generate new business opportunities and secure additional market share.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Conduct regular customer meetings, business reviews, and sales presentations.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Maintain accurate sales forecasting and reporting.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Support network capacity optimization through effective commercial planning.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Contribute to customer retention and profitability objectives.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• DSO</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p></div></div><br class="Apple-interchange-newline"></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>People&nbsp;</strong></span></span></p><br><span><span>•</span></span><span><span>Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to inspect the condition and cleanliness of hotel vehicles on daily bases</span></span><br><span><span>•</span></span><span><span>Assure that Hotel entrance and Public Area are to be kept clean at all times</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager personally review the activities and events of the hotel and assure proper preparation at all times</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to personally review VIP in house guests list and arrival list and VIP Rooms allocations</span></span><br><span><span>•</span></span><span><span>Perform a minimum of 5 courtesy calls per day and log it in Guest Relations logbook</span></span><br><span><span>•</span></span><span><span>Encourage guest to post their reviews on Trip-Advisor and Facebook</span></span><br><span><span>•</span></span><span><span>Inspect a minimum of two rooms per day covering all aspects related to cleanliness, settings, room condition, maintenance, as per hotel standards</span></span><br><span><span>•</span></span><span><span>Upsell late Check-Out</span></span><br><span><span>•</span></span><span><span>Check on daily bases on staff Hygiene and assure all staff are compliant with grooming and Hygiene standards</span></span><br><span><span>•</span></span><span><span>Train colleagues on regular bases and assure that all Front Office colleagues are well trained and implementing the Hotel / Front Office policies and procedures particular the Credit Authorization Policy</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to carry total responsibility to ensure all city-ledger invoice are supported with correct back-up document LPO (letter Purchase Order)</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager ensures 100% compliance of brand standards for Guest arrival experience such as greeting and calling guest by name</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager must assure that all guest feedback is logged in the FO log book prior to leaving duty / shift turnover with proper communication in place</span></span><br><span><span>•</span></span><span><span>Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition</span></span><br><span><span>•</span></span><span><span>Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue</span></span><br><span><span>•</span></span><span><span>Provides functional assistance and direction to all departments.</span></span><br><span><span>•</span></span><span><span>Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel</span></span><br><span><span>•</span></span><span><span>Supervises and directs Reception and Reservations personnel.</span></span><br><span><span>•</span></span><span><span>Supports and assists Front Office personnel and all departments at peak periods.</span></span><br><span><span>•</span></span><span><span>Ensures VIPs and priority club guests receive special attention</span></span><br><span><span>•</span></span><span><span>Inspects front of house and back of house regularly for cleanliness.</span></span><br><span><span>•</span></span><span><span>Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.</span></span><br><span><span>•</span></span><span><span>Provides input for Front Office meetings.</span></span><br><span><span>•</span></span><span><span>Promotes inter-hotel sales and in-house facilities.</span></span><br><span><span>•</span></span><span><span>Checks billing instructions and monitors guest credit</span></span><br><span><span>•</span></span><span><span>Analyses and approves discounts and rebates.</span></span><br><span><span>•</span></span><span><span>Analyses the rate variance report to ensure rooms revenue control</span></span><br><span><span>•</span></span><span><span>Takes action with the Property Management Systems (PMS) in emergency situation.</span></span><br><span><span>•</span></span><span><span>Ensures front line staffs comply with FIT Marketing techniques and maximize sales.</span></span><br><p><span><span><strong>Responsible Business</strong></span></span></p><br><span><span>•</span></span><span><span>Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner&nbsp;</span></span><br><span><span>•</span></span><span><span>Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel&nbsp;</span></span><br><span><span>•</span></span><span><span>Perform other duties as assigned. May also serve as manager on duty</span></span><br><p><span><span><strong>&nbsp;Accountability </strong></span></span></p><br><p><span><span>•</span></span><span><span>This&nbsp;job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee&nbsp;a team&nbsp;</span></span></p><br><p><span><span><strong>Financial Management </strong></span></span></p><br><p><span><span>•</span></span><span><span>Under the assistance of the senior Finance Manager co-ordinate the preparation of the Departmental annual budget and work to achieve the budget by monitoring and controlling the departmental operations, considering revenue and expenditure&nbsp;</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>1.</span></strong><strong><u><span>JOB PURPOSE</span></u></strong></p><br><br><br><p>To drive revenue growth, profitability, and market share for DHL Aviation Cargo Sales (ACS) in Kuwait through the development and execution of strategic sales initiatives. The role is responsible for managing customer relationships, identifying new business opportunities, maintaining existing accounts, and ensuring that customer requirements are fully supported through close coordination with operational and regional ACS teams.</p><br><br><p>The ACS Sales Manager is accountable for achieving commercial targets, expanding the ACS customer portfolio, and delivering exceptional customer experience while maximizing aircraft capacity utilization and profitability.</p><br><br><p><strong><span>2.</span></strong><strong><u><span>PRINCIPAL ACCOUNTABILITIES</span></u></strong></p><br><br><br><ul><li>Develop and implement the ACS sales strategy for Kuwait in line with regional and global ACS objectives.</li><li>Achieve and exceed revenue, volume, yield, and profitability targets through effective sales planning and execution.</li><li>Identify, secure, and develop new ACS business opportunities within registered freight forwarders: consolidators, logistics providers, and key cargo customers.</li><li>Manage and grow existing customer portfolios through regular customer engagement, business reviews, and solution-based selling.</li><li>Build strong relationships with external customers and key decision-makers to ensure customer retention and long-term business growth.</li><li>Work closely with ACS Capacity Management, Operations, Gateway, and MENA ACS teams to optimize capacity utilization and maximize commercial opportunities.</li><li>Monitor market trends, competitor activities, and customer requirements to develop appropriate commercial responses and pricing strategies.</li><li>Prepare, negotiate, and manage customer quotations, agreements, and commercial proposals in accordance with company guidelines.</li><li>Ensure customer inquiries, quotations, and service issues are responded to promptly and professionally.</li><li>Maintain accurate sales pipeline management, customer records, forecasting, and reporting through approved sales systems and CRM tools.</li><li>Participate in customer visits, industry events, and business development activities to promote DHL ACS services.</li><li>Support network optimization initiatives and contribute to improving customer satisfaction and operational efficiency.</li><li>Ensure compliance with DHL policies, commercial procedures, aviation regulations, and security requirements.</li><li>DSO management</li></ul><br><strong><u>3. NATURE AND SCOPE</u></strong><br><strong>a) Context</strong><br>The ACS Sales Executive is responsible for driving the commercial success of DHL Aviation Cargo Sales within Kuwait. The role requires a balance between strategic business development and day-to-day account management while coordinating closely with operations, capacity management, and regional ACS teams.<br> The position plays a critical role in maximizing available network capacity, increasing revenue generation, and ensuring customers receive reliable and competitive ACS solutions<br><strong>b) Reporting Relationships</strong><br> Direct Line Manager: Commercial Director Kuwait<br>• Functional Relationships: ACS MENA Team<br>• ACS Capacity Management<br>• ACS Worldwide Offices<br>• Country ACS Teams<br>• Gateway and Operations Teams<br>• Aviation Management<br>• Customer Service Teams<br><strong>c) Contacts</strong><br><strong>a. Internal</strong><br>• ACS MENA Management<br>• ACS Capacity Management Team<br>• Country Management<br>• Sales and Commercial Teams<br>• Gateway Operations<br>• Freight Desk<br>• Customer Service Department<br><strong>b. External</strong><br>• Freight Forwarders<br>• Logistics Providers<br>• Consolidators<br>• Ground Handling Agents<br>• Industry Stakeholders<br><strong>d) Problem Solving</strong><br>• Resolve customer service and operational challenges impacting cargo movement.<br>• Identify alternative routing and capacity solutions during disruptions.<br>• Address commercial and pricing issues while maintaining profitability.<br>• Balance customer requirements against operational constraints and network limitations.<br>• Develop creative solutions to secure new business and retain existing accounts.<br><strong>e) Decision Making</strong><br>The role requires independent judgment in:<br>• Business development and customer acquisition activities.<br>• Pricing recommendations and commercial negotiations within delegated authority.<br>• Customer prioritization and opportunity management.<br>• Escalation of operational and commercial issues.<br>• Capacity allocation recommendations to maximize revenue opportunities.<br><strong>f) Planning and Organization</strong><br>• Develop annual sales plans and business development strategies.<br>• Maintain an active sales pipeline and account management schedule.<br>• Conduct regular customer visits and business reviews.<br>• Coordinate with regional and operational stakeholders to support commercial objectives.<br>• Monitor sales performance and implement corrective actions where required.<br><strong>g) Job Challenge</strong><br>• Achieving revenue and volume targets within highly competitive market conditions.<br>• Balancing customer demands with network and capacity limitations.<br>• Managing multiple customer opportunities simultaneously.<br>• Responding effectively to market fluctuations and competitor actions.<br>• Delivering commercial growth while maintaining operational excellence and customer satisfaction.<br>• Operating under time-sensitive conditions that require proactive and reactive decision-making.<br><p><strong><u>4. KNOWLEDGE, SKILLS &amp; EXPERIENCE</u></strong></p><br><br><p> <strong>Experience</strong></p><br><br><p>• Minimum 5 years' experience in air cargo, airline, freight forwarding, aviation logistics, or cargo sales.</p><br><br><p>• Proven track record in business development and account management.</p><br><br><p>• Experience within international logistics, airline cargo, or express industry preferred.</p><br><br><p>• Strong commercial negotiation and relationship management experience.</p><br><br><p>• Strong sales and business development capabilities.</p><br><br><p>• Excellent negotiation and influencing skills.</p><br><br><p>• Strong customer relationship management skills.</p><br><br><p>• Commercial acumen with strong analytical abilities.</p><br><br><p>• Excellent verbal and written communication skills.</p><br><br><p>• Ability to work under pressure and manage multiple priorities.</p><br><br><p>• Strong presentation and reporting skills.</p><br><br><p>• Proficient in Microsoft Office applications and CRM systems.</p><br><br><br><p><strong>Qualifications</strong></p><br><br><p>• Bachelor’s degree in business, Logistics, Supply Chain, Aviation Management</p><br><br><p>• Professional sales or logistics qualifications advantageous.</p><br><br><br><p><strong>Languages</strong></p><br><br><p>• Fluent in English (written and verbal).</p><br><br><p>• Arabic language skills would be an advantage.</p><br><br><br><p><strong><u>5. DIMENSIONS</u></strong></p><br><br><p>• Responsible for delivering Kuwait ACS revenue and volume targets.</p><br><br><p>• Manage and develop a portfolio of key ACS customers.</p><br><br><p>• Generate new business opportunities and secure additional market share.</p><br><br><p>• Conduct regular customer meetings, business reviews, and sales presentations.</p><br><br><p>• Maintain accurate sales forecasting and reporting.</p><br><br><p>• Support network capacity optimization through effective commercial planning.</p><br><br><p>• Contribute to customer retention and profitability objectives.</p><br><br><p>• DSO</p><br><br><br><br> </div>