Factory Manager Jobs in Kuwait
1052 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A resort-like sanctuary in Kuwait s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating you ll find soaring rooftop restaurants, leisure facilities and the city s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city s malls and souks within a few minutes drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<p> </p> <p> </p> <div> <p> <b>What You Will Do</b> </p> </div> <div> <ul> <li> <p> <span>Select and interview candidates, provide training, and oversee staff performance; conduct performance evaluations and manage disciplinary matters.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Makes sure that all<span> </span>their<span> subordinates </span>comply with<span> their respective core standards & culture standards.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Is accountable for being a highly visible individual in the lobby that well<span> </span>represents<span> the Executive Management.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Coordinate with the Banqueting Manager the events logistical needs that are linked with the Guest </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Schedule all Guest Service staff (Bell staff, Valet Parking and Door staff) to ensure<span> </span>maximum<span> guest satisfaction within budgeted guidelines.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ensure all vehicles and keys are handled with caution and are properly secured.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Coordinate the cooperation between all Guest Service staff in handling guest cars, luggage, etc.</span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <b>What You Bring</b> </p> </div> <div> <ul> <li> <p> <span>Minimum 2 3 years of experience in<span> </span>similar<span> </span>position<span> preferably in a luxury or five star hotel environment.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Proven leadership experience in managing multicultural teams.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Strong organizational and planning skills.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Excellent communication, organizational,</span> <span> <span> and problem solving skills.</span> </span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Ability to work flexible hours, including weekends, evenings, and public holidays.</span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <b>What We Offer</b> </p> </div> <div> <ul> <li> <p> <span>Fully furnished single accommodation in high-quality staff housing.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Complimentary stays at Four Seasons Hotels worldwide.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Paid annual home leave tickets.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Free transportation to and from the hotel.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Quality employee meals.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Comprehensive medical coverage.</span> </p> </li> </ul> </div> <div> <ul> <li> <p> <span>Vibrant social, cultural, and sporting activities.</span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <b>Work Authorization</b> <span> </span> <br> <span>The hotel will provide work authorization for<span> </span>the successful candidate.</span> </p> </div> <div> <p> </p> </div> <div> <p> <span>We look forward to welcoming your application and the possibility<span> </span>of you<span> joining our Four Seasons family!</span> </span> </p> </div> <div> <p> </p> </div> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>
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<p><b><u>Function:</u> </b></p><p>The Senior QA/QC Officer is responsible for overseeing and maintaining the Quality Assurance and Quality Control(QA/QC) systems across all operational units and the Head Office. The role ensures that food products, processes, facilities and documentation comply with company standards, food safety regulations, customer requirements, and applicable quality management systems. The position serves as a key link between operations, productions, procurement and management to promote continuous improvement in food quality and safety.</p><p><br></p><p><b><u>Primary Duties & responsibilities include but not limited to:</u></b></p><p><b>Quality Assurance & Food Safety Management</b></p><ul><li>Implement, maintain, and continuously improve the company's Quality Management System (QMS) and Food Safety Management System (FSMS). </li><li>Ensure compliance with HACCP, GMP, GHP, food safety regulations, and company quality standards. </li><li>Develop, review, and update quality procedures, work instructions, policies, and records. </li><li>Monitor the effectiveness of food safety and quality programs across all operational locations.</li></ul><p><b>Quality Control Operations</b></p><ul><li>Oversee product inspections, process monitoring, and quality verification activities. </li><li>Ensure raw materials, packaging materials, and finished products meet established specifications. </li><li>Review and verify quality control records, inspection reports, and test results. </li><li>Investigate quality issues and implement corrective and preventive actions (CAPA).</li></ul><p><b>Head Office Responsibilities</b></p><ul><li>Maintain centralized QA/QC documentation and records. </li><li>Prepare quality reports, KPI dashboards, and management review presentations. </li><li>Coordinate quality-related communications between Head Office and operational sites. </li><li>Monitor compliance status and follow up on corrective actions across all branches or facilities. </li><li>Support management in developing quality objectives and improvement initiatives.</li></ul><p><b>Audits & Compliance</b></p><ul><li>Plan and conduct internal quality and food safety audits. </li><li>Assist in regulatory inspections, customer audits, and third-party certification audits. </li><li>Ensure timely closure of audit findings and non-conformities. </li><li>Monitor compliance with local food regulations and certification requirements.</li></ul><p><b>Training & Development</b></p><ul><li>Conduct quality and food safety training for employees. </li><li>Promote awareness of hygiene, sanitation, food safety, and quality standards. </li><li>Coach operational teams on best practices and compliance requirements.</li></ul><p><b>Supplier Quality Management</b></p><ul><li>Assist in supplier evaluation and approval processes. </li><li>Monitor supplier performance and quality compliance. </li><li>Investigate supplier-related quality issues and coordinate corrective actions. </li></ul><p><b>Continuous Improvement</b></p><ul><li>Analyze quality trends, complaints, audit findings, and non-conformance data. </li><li>Recommend process improvements to enhance product quality, food safety, and operational efficiency. </li><li>Participate in new product development and process validation activities as required.</li><li>Travel regionally as required to conduct audits and ensure standardization across all locations.</li><li>Perform any additional duties assigned by the Direct Manager.</li></ul><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b><u>Skills:</u></b></p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and report-writing abilities.</li><li>Leadership and team coordination skills.</li><li>Attention to detail and organizational skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Knowledge of food manufacturing, catering, retail food operations, or central kitchen operations (as applicable).</li></ul><p><br></p><p><b><u>Qualifications:</u></b></p><ul><li>Bachelor's Degree in Food Science, Food Technology, Microbiology, Quality Management, or a related field.</li><li>Minimum 3–5 years of experience in QA/QC within the food industry.</li><li>Strong knowledge of HACCP, GMP, GHP, ISO 22000, and food safety regulations.</li><li>Experience in conducting internal audits and managing corrective actions.</li><li>Proficiency in Microsoft Office applications and quality documentation systems.</li></ul></div>
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About the Role <br> <p><span>The Inventory & Logistics Manager is responsible for leading inventory and logistics operations to ensure efficient stock management, timely shipment clearance, product availability, and seamless distribution across all sales channels. The role oversees inventory planning, logistics processes, warehouse operations, and supplier coordination while ensuring operational excellence, compliance, and continuous improvement.</span></p><br><p><strong><span>Responsibilities:</span></strong></p><br><ul><li><p><span>Lead inventory and logistics operations to ensure timely delivery and fulfilment of business requirements.</span></p><br></li><li><p><span>Oversee shipment clearance, customs processes, and supplier deliveries until inventory is received and distributed.</span></p><br></li><li><p><span>Manage inventory planning, stock replenishment, and buffer stock levels to maintain product availability.</span></p><br></li><li><p><span>Oversee SIM cards, recharge cards, devices, and commercial/non-commercial inventory lifecycle management.</span></p><br></li><li><p><span>Ensure effective warehouse operations, stock classification, item coding, and inventory accuracy.</span></p><br></li><li><p><span>Manage return-to-vendor (RTV) activities, logistics coordination, and supplier returns.</span></p><br></li><li><p><span>Monitor inventory KPIs and implement actions to improve operational efficiency and inventory performance.</span></p><br></li><li><p><span>Collaborate with Procurement, Finance, Sales, Warehouse, IT, and Logistics teams to support business objectives.</span></p><br></li><li><p><span>Identify process improvement opportunities and lead inventory and logistics optimization initiatives.</span></p><br></li><li><p><span>Ensure compliance with company policies, governance standards, ISMS requirements, and health & safety regulations.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><strong><span>Skills:</span></strong></p><br><ul><li><p><span>Strong leadership and people management skills.</span></p><br></li><li><p><span>Solid knowledge of inventory management, logistics, warehousing, and supply chain operations.</span></p><br></li><li><p><span>Strong analytical and problem-solving capabilities.</span></p><br></li><li><p><span>Experience in inventory planning, forecasting, and stock optimization.</span></p><br></li><li><p><span>Knowledge of procurement and supply chain best practices.</span></p><br></li><li><p><span>Strong stakeholder management and cross-functional collaboration skills.</span></p><br></li><li><p><span>Advanced Microsoft Excel and Microsoft Office skills.</span></p><br></li><li><p><span>Experience with ERP and inventory management systems.</span></p><br></li><li><p><span>Strong project management and organizational skills.</span></p><br></li><li><p><span>Ability to manage multiple priorities in a fast-paced environment.</span></p><br></li></ul><p><strong><span>Education Level/ Major:</span></strong></p><br><p><span>Bachelor’s Degree required Business or a related field; Master’s in business/MBA preferred</span></p><br><p><strong><span>Years Of Experience:</span></strong></p><br><p><span>+7</span></p><br> <br> <br> </div>
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<p><span><strong>About Jumeirah and The Hotel: </strong></span></p><br><p><span>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</span></p><br><p><span>Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.</span></p><br><p><span><strong>About the Job:</strong></span></p><br><p><span>An opportunity has arisen for a <strong>Spa Manager</strong> to join the <strong>Spa</strong> at <strong>Jumeirah Messilah Beach, Kuwait</strong>. The main duties and responsibilities of this role:</span></p><br><ul><li><span><strong>Spa Operations & Team Management</strong> – Oversee daily operations, provide guidance, encourage teamwork, and coordinate with internal and external stakeholders for smooth functioning.</span></li><li><span><strong>Training & Development</strong> – Develop and implement the Department Training Plan, conduct hands-on training, and ensure adherence to quality standards.</span></li><li><span><strong>Financial & Marketing Management</strong> – Prepare and monitor the department budget, implement marketing initiatives, and develop up-selling strategies to maximize revenue.</span></li><li><span><strong>Guest Experience & Competitive Analysis</strong> – Monitor guest feedback, analyze competitor services, and introduce innovative spa experiences, treatments, and products.</span></li><li><span><strong>Maintenance & Inventory Control</strong> – Coordinate with Engineering for maintenance, oversee spa equipment inventory as per audit standards, and ensure cost-effective operations.</span></li><li><span><strong>Compliance & Collaboration</strong> – Ensure adherence to company policies, health and safety regulations, and support interdepartmental collaborations for promotions and guest experiences.</span></li></ul><p><strong>About you:</strong></p><br><ul><li>An internationally recognized qualifications in the Spa Industry, or equivalent field, and have a minimum of 2 years leadership experience in a 5-star luxury Spa environment.</li><li>Should be computer literate with good working knowledge of computer applications such a MS Office. Be well-organized, process and result oriented.</li><li>Work in a multicultural environment.</li><li>It is essential to have strong command of the English language, both spoken and written.</li><li>Have knowledge and experience with integrated wellness approaches and working models, and strong market and competitiveness awareness, and the ability to plan, execute and monitor all required operational and training activities for a large team. </li></ul><p><strong>About the Benefits:</strong></p><br><p>Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.</p><br><br> </div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a restaurant manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
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<li><strong>Lead daily operations:</strong> Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.</li>
<li><strong>Deliver exceptional guest experiences:</strong> Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.</li>
<li><strong>Inspire and develop the team:</strong> Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.</li>
<li><strong>Drive revenue growth:</strong> Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.</li>
<li><strong>Recruit and onboard talent:</strong> Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.</li>
<li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li>
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<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
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<p><strong><span>About us</span></strong></p><br><p>Minimalist.ae <span>is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With four stores open in the UAE and now expanding to Kuwait, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity and uses only the finest materials to produce beautiful and durable items, combining elegant design with excellent quality.</span></p><br><p><strong><span>The role</span></strong></p><br><p><strong><span>As Store Manager</span></strong><span>, you will oversee the operations and teams of one of our stores in Kuwait. Apart from “just” managing, you will also be directly in touch with customers and living our credo of ‘We don’t sell - we forge relationships’. You will get to know our customers’ demands in detail in order to showcase the product(s) that will most closely fit to what they’re looking for. Every person that comes to visit our store is important to you, regardless of whether they’re on a spending spree or just window-shopping. </span></p><br><p><strong><span>Store Operations & Sales</span></strong></p><br><ul><li><p><span>Run all daily store operations, including opening/closing, staffing, and floor supervision.</span></p><br></li><li><p><span>Own the store’s daily, weekly, and monthly sales results.</span></p><br></li><li><p><span>Actively manage the sales floor to drive conversion, ATV, and UPT.</span></p><br></li><li><p><span>Ensure stock availability, correct pricing, and accurate stock handling within the store.</span></p><br></li><li><p><span>Maintain store standards, visual merchandising, and overall presentation at all times.</span></p><br></li><li><p><span>Control the store level stock movement, counts, and documentation.</span></p><br></li><li><p><span>Ensure strong loss prevention practices within the store.</span></p><br></li><li><p><span>Investigate and report stock discrepancies.</span></p><br></li></ul><p><strong><span>Customer Experience</span></strong></p><br><ul><li><p><span>Be present on the floor to lead customer experience by example.</span></p><br></li><li><p><span>Handle VIP clients and complex customer situations.</span></p><br></li><li><p><span>Ensure the team delivers a consistent luxury service experience every day.</span></p><br></li><li><p><span>Follow up on customer feedback and take immediate action at store level.</span></p><br></li></ul><p><strong><span>Team Management</span></strong></p><br><ul><li><p><span>Manage the store team on a daily basis, including scheduling and task allocation.</span></p><br></li><li><p><span>Set clear daily priorities and expectations for the team.</span></p><br></li><li><p><span>Conduct regular performance check-ins and address performance issues quickly.</span></p><br></li><li><p><span>Create a positive, high energy working environment</span></p><br></li></ul><p><strong><span>Training & Onboarding</span></strong></p><br><ul><li><p><span>Ensure new joiners complete the onboarding plan and understand store procedures.</span></p><br></li><li><p><span>Support the team with day-to-day product updates and selling guidelines.</span></p><br></li><li><p><span>Reinforce service standards and basic sales techniques on the floor.</span></p><br></li><li><p><span>Identify skill gaps and flag training needs to the Retail Manager.</span></p><br></li></ul><p><strong><span>What we offer</span></strong></p><br><ul><li><p><span>Competitive salary with performance-based incentives.</span></p><br></li><li><p><span>Visa and permits.</span></p><br></li><li><p><span>Health insurance.</span></p><br></li><li><p><span>Annual flight ticket allowances.</span></p><br></li><li><p><span>Growth and long-term development opportunities.</span></p><br></li><li><p><span>Long-term perspective in a rapidly expanding, future-oriented organization.</span></p><br></li><li><p><span>An engaging and challenging work environment with a motivated & professional team of specialists.</span></p><br></li></ul><br><p><span>As an ideal candidate, you will have:</span></p><br><ul><li><p><span>A minimum of 5 years of relevant experience in managing retail stores within Kuwait in luxury, watches, or jewelry.</span></p><br></li><li><p><span>Ideally a relevant academic degree in Marketing, Business Administration, Management, or similar.</span></p><br></li><li><p><span>Ideally relevant certification in sales, management, or project management from accredited providers.</span></p><br></li><li><p><span>Outstanding communication skills in English.</span></p><br></li><li><p><span>Outstanding communication skills in Arabic.</span></p><br></li></ul> </div>
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<p>As an Account Manager for our innovative Digital Solutions Platform, you will play a pivotal role in driving client success and fostering long-term partnerships. This position is not just about managing accounts; it's about being a strategic advisor to our clients, ensuring they derive maximum value from our digital offerings. You will be part of a dynamic team that thrives on collaboration and creativity, where your insights and expertise will directly influence our clients’ growth trajectories.</p><p>In this role, you will have the opportunity to work with cutting-edge technologies and contribute to the development of solutions that address real-world challenges. We believe in investing in our people, offering extensive training and development programs to help you enhance your skills and advance your career. You'll also enjoy a vibrant team culture that encourages innovation and celebrates success, making every day at work an exciting journey of learning and achievement.</p><p>As you grow in this position, you will not only develop your account management skills but also gain exposure to strategic planning and execution. Your contributions will be crucial in shaping our client relationships and driving business outcomes. We are looking for someone who is passionate about technology and dedicated to helping clients succeed, as this role offers a unique chance to influence the direction of our digital solutions while advancing your career in a supportive environment.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain strong relationships with key clients, understanding their business needs and objectives to provide tailored digital solutions that drive success.</li><li>Collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure seamless delivery of services and solutions that meet client expectations.</li><li>Analyze client data and feedback to identify opportunities for improvement and growth, implementing strategies that enhance client satisfaction and retention.</li><li>Prepare and deliver compelling presentations and proposals to clients, showcasing the value of our digital solutions and how they align with client goals.</li><li>Monitor industry trends and competitor activities to provide insights that inform strategic decisions and enhance our service offerings.</li><li>Manage project timelines and deliverables, ensuring that all client projects are completed on time and within budget, while maintaining high-quality standards.</li><li>Conduct regular performance reviews with clients, presenting insights and recommendations that drive continuous improvement and foster long-term partnerships.</li><li>Develop and implement account plans that align with overall business objectives, ensuring that both client and company goals are achieved.</li><li>Act as a liaison between clients and internal teams, advocating for client needs while ensuring that internal resources are effectively utilized to deliver exceptional results.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Experience:</b> 3–5 years</p><p><b>Key Requirements:</b></p><ul><li>B2B account management experience within technology, SaaS, ERP, HR Tech, Digital Solutions, or Software industries.</li><li>Proven ability to manage customer relationships while identifying upselling and cross-selling opportunities.</li><li>Strong commercial mindset with experience handling enterprise or corporate clients.</li><li>Excellent presentation, communication, and stakeholder management skills.</li><li>Experience selling digital platforms or software solutions is highly preferred.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p>Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.</p><p>Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</p><p>Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.</p><p>Managing and Conducting Human Resources Activities Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area.</p><p>OR</p><p>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area.</p><p></p></section>
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<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>We are seeking a Clinical Study Manager to lead the operational execution of our secondary data use Real World Evidence (RWE) activities and international clinical studies. In this role, you will coordinate end-to-end study operations across global sites, ensuring that our clinical programs deliver high-quality data safely, efficiently, and ethically. You will work within a highly collaborative, matrixed team environment where your leadership directly helps us bring medical innovations to patients faster.</p><br><p><b>Your Responsibilities</b></p><br><ul><li><p><b>Lead Study Teams:</b> Build and guide cross-functional, borderless study teams, establishing clear accountabilities, deliverables, and a psychologically safe environment where everyone can thrive.</p><br></li><li><p><b>Manage End-to-End Trial Operations:</b> Maintain comprehensive study plans, risk mitigation strategies, site selection procedures, and vendor oversight protocols from activation through to clinical closure.</p><br></li><li><p><b>Oversee Financials & Agreements:</b> Manage study budgets, track metrics, review work orders, and negotiate study agreements to ensure highly cost-effective operations with minimal variances.</p><br></li><li><p><b>Drive Global Regulatory Compliance:</b> Ensure absolute adherence to international clinical trial guidelines (such as Good Pharmacovigilance Practices and Good Pharmacoepidemiology Practices), relevant local regulations, and inspection readiness.</p><br></li><li><p><b>Direct Vendor & Site Deliverables: </b>Maintain strict oversight of external vendors, tracking performance metrics, resolving systematic operational issues, and organizing necessary training.</p><br></li><li><p><b>Develop Strategic Recruitment Plans:</b> Analyze trial feasibility data across multiple countries to make data-driven recommendations on site distribution, patient numbers, and retention strategies.</p><br></li></ul><p><b>Who You Are</b><br>You are a proactive, strategic operational leader with a passion for clinical excellence and cross-functional collaboration. You bring a growth mindset, excel at solving complex operational problems under tight deadlines, and possess deep listening and empathy skills that inspire your teams.</p><br><p><b>To be successful in this role, you bring:</b></p><br><ul><li><p><b>Proven Clinical Leadership:</b> Demonstrated experience leading successful study teams through all operational stages of clinical studies or secondary data use projects.</p><br></li><li><p><b>Regulatory Expertise: </b>A clear understanding and practical experience applying global clinical quality requirements, regulations, and pharmacovigilance standards.</p><br></li><li><p><b>Strategic Planning & Risk Management: </b>Strong organizational awareness with a proactive planning mindset, including the ability to embed operational contingencies.</p><br></li><li><p><b>Financial & Vendor Acumen:</b> Experience successfully managing trial budgets, processing vendor agreements, and handling external system integrations.</p><br></li><li><p><b>Exceptional Communication: </b>Well-developed written and verbal communication skills, with a proven ability to present clear directions, influence cross-functionally, and resolve conflicts.</p><br></li></ul><p>Together, we’ll advance along the whole patient journey with the aspiration to prevent, stop and cure diseases. Join us in building a healthier future!</p><br><b>Compensation & Benefits</b><p>This position also offers an attractive <span><u>benefits package</u></span>.</p><br><p><span><u>Learn more</u></span> about how we reward our employees at Roche.</p><br>This job is posted in multiple locations. If you're applying for the role in an alternative location where pay transparency regulations apply, the Talent Acquisition Partner will share the local pay information with you ahead of any business interview.Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br><br><br><br><br><br><br><br> </div>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Store Business Navigation and Operations (BNO) you use knowledge of IKEA and local market to work together with the store management team and BNO team, in an inspiring and supportive way. You work together to ensure that the store is steered towards growth, optimal performance and sustained long term profitability in line with the IKEA objectives and be a business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience. Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process. Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability. Provide accurate, relevant and user-friendly business information for effective decision-making. Analyze business information and identifying business opportunities. Be an active business partner and contribute to business development initiatives. Establish follow-up mechanisms for projects. Work with other functions to assure the alignment of business information. Secure the business steering process works well in the store and that the store management is working towards agreed upon goals. Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning. Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people s life at home and our customers experience in our different touch points to provide relevant insight. Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals. Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these. Provide a safe and secure environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance. Supporting the management team to create Actions Plans for their areas of responsibility. These are based on the store business plan, agreed goals and Key Performance Indicators (KPIs). Take responsibility to summarize and communicate our Financial Goals (including P&L) to ensure that they are agreed, communicated and clearly understood by everyone. Proactively working to develop the Scenario Plans based on how we will take fast action if the performance is better or worse than planned. You ensure these scenarios are well documented, realistic and communicated. Driving the follow-up process to ensure we focus on delivering the business plan. You support your colleagues to achieve their goals. Responsible for co-coordinating and agreeing updated forecasts throughout the year. You ensure the Business navigation team at Service Office is updated. Responsible for securing that the costs are in line with goals and to highlight deviations and potentials, in order that we can take action to achieve our goals. Encourage your team and colleagues to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure. Negotiate cost effective contracts with external service providers under your direct responsibility and support your colleagues to do the same, always using the tools and competence provided by Indirect Material & Services (IMS). When you do this, you always consider the sustainability aspect and the environmental impact. Work with your colleagues to analyze benefits, costs and investments and develop business cases. You do this to ensure that we invest in projects that give a good return on investment, exceeding our customers expectations, whilst securing our long-term profitability. Communicate relevant business information and goals to managers and co-workers, in a way which engages and inspires them to create meaningful actions to achieve our agreed goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BSc or MSc in Finance or Business Controlling</li><li>Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills</li><li>A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business</li><li>Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years.</li><li>Setting and implementing action goals and providing clear direction and following up goals</li><li>Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information</li><li>Ability to communicate confidently and clearly in English, both verbally and in writing</li><li>Experience of working in a fast-paced retail environment</li><li>Experience and interest in retailing and/or home furnishing</li><li>Experience of leading and managing a team preferably gained in retailing and/or sales</li><li>High level of proficiency in Microsoft Office applications (especially Excel)</li><li>Experience of adapting to different styles of working to get the best out of all the team (situational leadership)</li></ul><p></p></section>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><span><b>Position Summary / Purpose</b></span></p><br><br><p>At GSK, we unite science, technology and talent to get ahead of disease together. As a Specialty Account Manager for Kuwait and Oman, you will build strong partnerships with healthcare professionals (HCPs) and key accounts to deliver tailored, patient-focused solutions and drive sustainable business growth in line with GSK’s values and Ahead Together strategy.</p><br><br><br><p><span><b>Key Responsibilities</b></span></p><br><br><p>In this role, you will:</p><br><br><ul><li>Build and maintain effective partnerships with HCPs and key accounts to drive awareness and appropriate use of GSK’s solutions, in line with GSK policies and ethical standards.</li><li>Develop and execute a territory business plan aligned with GSK’s commercial strategy to achieve agreed objectives.</li><li>Collaborate with cross-functional teams (e.g. marketing, medical, market access) to implement tailored account solutions that address patient and customer needs.</li><li>Monitor performance and market trends within your territory and recommend data-driven actions to capture opportunities and address challenges.</li><li>Coordinate with supply chain and commercial teams to support demand forecasting and help ensure product availability for customers.</li><li>Conduct regular external meetings and educational activities with HCPs focused on disease awareness and patient-centric solutions, fully compliant with GSK’s Code and local regulations.</li></ul><br><p><span><b>Basic Qualifications / Requirements</b></span></p><br><br><p>To be considered for this role, you must have:</p><br><br><ul><li>Bachelor’s degree in pharmacy, Medical Sciences, or a closely related field.</li><li>Minimum 3 years of pharmaceutical sales or account management experience with a demonstrable record of achieving objectives.</li><li>Strong communication skills in Arabic and English.</li><li>Readiness and ability to travel frequently across Kuwait and Oman.</li><li>Valid residency in Kuwait.</li></ul><br><p><span><b>Preferred Qualifications</b></span></p><br><br><p>The following will be an advantage:</p><br><br><ul><li>Recent experience in specialty care and/or respiratory or related therapeutic areas in Kuwait and/or Oman.</li><li>Strong understanding of the healthcare landscape, stakeholders and access dynamics in Kuwait and Oman.</li><li>Strong organizational and analytical skills to manage multiple priorities and deliver results.</li><li>Demonstrated ability to work effectively in cross-functional teams and adapt in a dynamic environment.</li><li>Proactive approach to continuous learning and knowledge sharing.</li><li>Fluency in any additional language relevant to the Kuwait / Oman healthcare market.</li></ul><br><p><span><b>Work Environment</b></span></p><br><br><ul><li>Field-based role covering Kuwait and Oman.</li><li>Frequent travel across the assigned territory is required.</li></ul><br><br><p><i>GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.</i></p><br><br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>
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Description <p>At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> Medical Affairs Group <p><strong>Job Sub Function: </strong></p><br><br> Medical Affairs <p><strong>Job Category:</strong></p><br><br> People Leader <p><strong>All Job Posting Locations:</strong></p><br><br> Kuwait City, Kuwait <p><strong>Job Description:</strong></p><br><br> <p><strong>About Surgery</strong></p><br><br> <p>Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.</p><br><br><p>Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.</p><br><br><p>Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech</p><br><br><p><strong>We are searching for the best talent for Senior Manager Professional Education Surgery - MEA.</strong></p><br><br><p><strong>Purpose: </strong></p><br><br><p>The Senior Professional Education Manager – MEA is responsible for developing and executing a comprehensive professional education strategy that advances the clinical adoption of the company’s products and solutions across the Middle East and Africa region.</p><br><br><p>The role partners closely with Commercial, Marketing, Medical Affairs, Regulatory, Health Care Compliance, and external healthcare professionals to design, organize, and deliver high-quality educational programs for surgeons, nurses, and allied healthcare professionals. Through innovative educational initiatives, the role ensures healthcare professionals have the knowledge, skills, and confidence to deliver optimal patient outcomes while supporting the organization’s strategic priorities and growth objectives.</p><br><br><p><strong>You will be responsible for:</strong></p><br><br><p><strong>Professional Education Strategy</strong></p><br><br><ul><li><p>Develop and execute the regional professional education strategy aligned with business priorities, clinical evidence, and customer needs.</p><br><br></li><li><p>Translate commercial and clinical objectives into impactful educational programs that support product adoption and procedural excellence.</p><br><br></li><li><p>Identify capability gaps and educational opportunities across markets, specialties, and customer segments.</p><br><br></li><li><p>Establish annual education plans, budgets, and success metrics for the region.</p><br><br></li></ul><p><strong>Program Development & Execution</strong></p><br><br><ul><li><p>Design and deliver regional and local educational initiatives, including:</p><br><br><ul><li><p>Surgeon training programs</p><br><br></li><li><p>Nursing and allied healthcare professional education</p><br><br></li><li><p>Clinical workshops and cadaveric training</p><br><br></li><li><p>Centers of Excellence programs</p><br><br></li><li><p>Fellowship and observership programs</p><br><br></li><li><p>Faculty development initiatives</p><br><br></li><li><p>Digital and virtual learning solutions</p><br><br></li></ul></li><li><p>Lead end-to-end planning and execution of educational events, ensuring excellence in customer experience and operational delivery.</p><br><br></li><li><p>Develop innovative learning formats that enhance engagement and knowledge retention.</p><br><br></li></ul><p><strong>Faculty & Key Opinion Leader Engagement</strong></p><br><br><ul><li><p>Build and maintain strong relationships with leading surgeons, nurses, and healthcare professionals across the region.</p><br><br></li><li><p>Identify, recruit, and develop faculty members to support educational initiatives.</p><br><br></li><li><p>Partner with clinical experts to ensure educational content remains evidence-based, relevant, and clinically meaningful.</p><br><br></li><li><p>Facilitate faculty meetings, advisory boards, and curriculum development sessions.</p><br><br></li></ul><p><strong>Cross-Functional Collaboration</strong></p><br><br><ul><li><p>Partner with Marketing and Commercial teams to align educational activities with strategic business objectives.</p><br><br></li><li><p>Collaborate with Medical Affairs to ensure scientific integrity and appropriate educational content.</p><br><br></li><li><p>Work closely with Regulatory, Legal, and Healthcare Compliance teams to ensure all activities adhere to applicable policies and regulations.</p><br><br></li><li><p>Coordinate with local market teams to ensure regional programs address country-specific needs.</p><br><br></li></ul><p><strong>Budget & Resource Management</strong></p><br><br><ul><li><p>Manage the regional professional education budget and ensure effective allocation of resources.</p><br><br></li><li><p>Evaluate educational investments and optimize return on investment.</p><br><br></li><li><p>Oversee external vendors, agencies, event organizers, and training partners.</p><br><br></li></ul><p><strong>Measurement & Continuous Improvement</strong></p><br><br><ul><li><p>Establish KPIs and dashboards to measure the effectiveness of educational programs.</p><br><br></li><li><p>Analyze participant feedback, learning outcomes, and business impact metrics.</p><br><br></li><li><p>Implement continuous improvement initiatives to enhance educational quality and effectiveness.</p><br><br></li><li><p>Utilize data and insights to inform future educational strategies.</p><br><br></li></ul><p><strong>Leadership & Influence</strong></p><br><br><ul><li><p>Serve as a regional subject matter expert in healthcare professional education and adult learning methodologies.</p><br><br></li><li><p>Provide leadership and guidance to country teams regarding educational best practices.</p><br><br></li><li><p>Influence stakeholders across multiple functions and geographies to drive execution and alignment.</p><br><br></li><li><p>Represent the organization at regional and international professional education forums.</p><br><br></li></ul><p><strong>Qualifications / Requirements:</strong></p><br><br><p><strong>Education</strong></p><br><br><ul><li><p>Bachelor’s degree required.</p><br><br></li><li><p>Advanced degree preferred (MBA, Master’s in Education, Healthcare Management, Clinical Discipline, or related field).</p><br><br></li></ul><p><strong>Experience</strong></p><br><br><ul><li><p>Minimum 8–10 years of experience in professional education, clinical education, marketing, medical affairs, or commercial roles within the healthcare, medical device, pharmaceutical, or life sciences industry.</p><br><br></li><li><p>Demonstrated experience planning and executing large-scale regional educational programs.</p><br><br></li><li><p>Experience working with healthcare professionals, faculty members, and key opinion leaders.</p><br><br></li><li><p>Experience managing complex projects across multiple countries and cultures.</p><br><br></li><li><p>Previous experience within the Middle East and Africa region strongly preferred.</p><br><br></li></ul><p><strong>Skills & Competencies</strong></p><br><br><ul><li><p>Strategic thinking and execution excellence.</p><br><br></li><li><p>Strong project and event management capabilities.</p><br><br></li><li><p>Excellent stakeholder management and influencing skills.</p><br><br></li><li><p>Strong presentation, facilitation, and communication skills.</p><br><br></li><li><p>Budget management and financial acumen.</p><br><br></li><li><p>Ability to work effectively in a matrix organization.</p><br><br></li><li><p>Customer-focused mindset with a passion for education and learning.</p><br><br></li><li><p>Strong analytical and problem-solving capabilities.</p><br><br></li><li><p>High level of professionalism, ethics, and compliance awareness.</p><br><br></li></ul><p><strong>Travel Requirements</strong></p><br><br><ul><li><p>Regional and international travel up to 40–50% as required to support educational programs, faculty engagement, and business priorities.</p><br><br></li></ul><p><strong>Success Measures</strong></p><br><br><ul><li><p>Achievement of annual professional education objectives.</p><br><br></li><li><p>Quality and impact of educational programs delivered.</p><br><br></li><li><p>Healthcare professional engagement and satisfaction scores.</p><br><br></li><li><p>Clinical adoption and capability development outcomes.</p><br><br></li><li><p>Compliance and operational excellence.</p><br><br></li><li><p>Effective budget management and resource utilization.</p><br><br></li><li><p>Strength and growth of regional faculty networks.</p><br><br></li><li><p>Alignment of educational activities with business growth priorities and patient care outcomes.</p><br><br></li></ul><br> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> Analytical Reasoning, Clinical Research and Regulations, Clinical Trials Operations, Communication, Content Evaluation, Developing Others, Digital Culture, Digital Literacy, Healthcare Trends, Inclusive Leadership, Leadership, Medical Affairs, Medical Communications, Medical Compliance, Prioritization of Tasks, Product Strategies, Scientific Research, Strategic Thinking, Team Management <br> </div>
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Company Description<br><p><strong>About IKEA Kuwait</strong></p><br><p>IKEA is the leading Life at Home brand in Kuwait. We offer well-designed, functional, and affordable, good quality home furnishing beautiful solutions, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for the many people.</p><br><p>IKEA has been in Kuwait for more than 40 years, operated by Al Homaizi Limited and is very well established in Kuwait. IKEA has 6 stores in Kuwait, IKEA The Avenues, The Warehouse, 360, Assima Mall, Khiran Mall and IKEA For Business in Shuwaikh.</p><br><p><strong>Who we are and how we work</strong></p><br><p>We believe in people. We have an optimistic attitude in the way we are and in the way we do things. We believe in diversity, equality and inclusion because they increase our understanding of our customers and each other. We empower and develop our teams through on-job intensive trainings, working together and providing an international and diverse workplace.</p><br><p>In IKEA, every job is different, and every day is different. Are you up to the challenge to join our dynamic and creative work environment?</p><br><br>Job Description<br><p>As Store Business Navigation and Operations (BNO) you use knowledge of IKEA and local market to work together with the store management team and BNO team, in an inspiring and supportive way. You work together to ensure that the store is steered towards growth, optimal performance and sustained long term profitability in line with the IKEA objectives and be a business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience.</p><br><ul><li>Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process.</li><li>Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability.</li><li>Provide accurate, relevant and user-friendly business information for effective decision-making.</li><li>Analyze business information and identifying business opportunities.</li><li>Be an active business partner and contribute to business development initiatives.</li><li>Establish follow-up mechanisms for projects.</li><li>Work with other functions to assure the alignment of business information.</li><li>Secure the business steering process works well in the store and that the store management is working towards agreed upon goals.</li><li>Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning.</li><li>Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight.</li><li>Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals.</li><li>Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these.</li><li>Provide a safe and secure environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance.</li><li>Supporting the management team to create Actions Plans for their areas of responsibility. These are based on the store business plan, agreed goals and Key Performance Indicators (KPIs).</li><li>Take responsibility to summarize and communicate our Financial Goals (including P&L) to ensure that they are agreed, communicated and clearly understood by everyone.</li><li>Proactively working to develop the Scenario Plans based on how we will take fast action if the performance is better or worse than planned. You ensure these scenarios are well documented, realistic and communicated.</li><li>Driving the follow-up process to ensure we focus on delivering the business plan. You support your colleagues to achieve their goals.</li><li>Responsible for co-coordinating and agreeing updated forecasts throughout the year. You ensure the Business navigation team at Service Office is updated.</li><li>Responsible for securing that the costs are in line with goals and to highlight deviations and potentials, in order that we can take action to achieve our goals.</li><li>Encourage your team and colleagues to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure.</li><li>Negotiate cost effective contracts with external service providers under your direct responsibility and support your colleagues to do the same, always using the tools and competence provided by Indirect Material & Services (IMS). When you do this, you always consider the sustainability aspect and the environmental impact.</li><li>Work with your colleagues to analyze benefits, costs and investments and develop business cases. You do this to ensure that we invest in projects that give a good return on investment, exceeding our customers’ expectations, whilst securing our long-term profitability.</li><li>Communicate relevant business information and goals to managers and co-workers, in a way which engages and inspires them to create meaningful actions to achieve our agreed goals.</li></ul><br>Qualifications<br><ul><li>BSc or MSc in Finance or Business Controlling</li><li>Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills</li><li>A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business</li><li>Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years. Setting and implementing action goals and providing clear direction and following up goals</li><li>Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information</li><li>Ability to communicate confidently and clearly in English, both verbally and in writing</li><li>Experience of working in a fast-paced retail environment</li><li>Experience and interest in retailing and/or home furnishing</li><li>Experience of leading and managing a team preferably gained in retailing and/or sales</li><li>High level of proficiency in Microsoft Office applications (especially Excel)</li><li>Experience of adapting to different styles of working to get the best out of all the team (situational leadership)</li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Construction Manager provides on-site administrative, technical management, and leadership for the design and contract compliance, and construction of large multi-million-dollar Government funded construction project at a specified project site. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract.) • Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule. • Ensures construction adheres to construction specifications. • Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc. Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required. • Logs, references, distributes, and files all related correspondence, drawings, and documents. • Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned). • Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and SOPs for security, safety, environmental controls, hazardous materials and underground utilities. • Visits construction sites and submits required construction reports to monitor progress against schedule/timelines. • Cooperates with visiting Government and DI personnel conducting official inspection visits and surveys and participate in their briefing or orientation. • Provides leadership, mentoring, and professional development to assigned staff. • Manages the work of teams to procure and construct work. • Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion. • Attends meetings as required including design and construction reviews and construction kickoff meetings. • Performs other qualified duties as assigned. Knowledge & Skills • Knowledge of cost controls, contractual and project management of international construction projects. • Shall also be versed in the International Building Code, NFPA Fire Codes and the NEC in addition to general construction practices. • Knowledge of construction materials, processes, techniques, and methods. • Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations. • Knowledge of Service Contract Act and Truth in Negotiations Act. • Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract. • Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA). • Knowledge of accounting practices including DynCorp s disclosed accounting practices. • Effective leadership and interpersonal skills. • Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps forward operating bases, and major civil projects. • Excellent communication and organizational skills are essential. • Able to use Project and Construction Management planning and reporting tools such as Microsoft Project and Primavera. Experience & Education • HS diploma or equivalent • Bachelor s degree in engineering, construction technology, or construction management (preferred). • Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance. • Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience. • Experience with mechanical projects (HVAC, plumbing) and electrical projects. • Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification. • Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices. • Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities. • An EIT or Professional Certification/Project Management Certification is desired. • Additional knowledge/skills may be required by contract or assignment. Physical Requirements/Working Environment • Works in a normal office environment with controlled temperature and lighting conditions. • May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>HS diploma or equivalent</li><li>Bachelor s degree in engineering, construction technology, or construction management (preferred).</li><li>Must be able to obtain and maintain a Secret Clearance; note US Citizenship is required to obtain a Secret Clearance.</li><li>Minimum seven (7) years of construction field experience in all phases of Civil and Building Construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience.</li><li>Experience with mechanical projects (HVAC, plumbing) and electrical projects.</li><li>Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification.</li><li>Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices.</li><li>Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities.</li><li>An EIT or Professional Certification/Project Management Certification is desired.</li><li>Additional knowledge/skills may be required by contract or assignment.</li></ul><p></p></section>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability and Departmental Budgets<br>• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews financial reports and statements to determine how Operations is performing against budget.<br>• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.<br>• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.<br>• Strives to maintain profit margins without compromising guest or employee satisfaction.<br>• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.<br>• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Makes and executes key decisions to keep property moving forward towards achievement of goals.<br>Managing Property Operations<br>• Strives to improve service performance.<br>• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.<br>• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Ensures core elements of the service strategy are in place to produce the desired results.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>Leading Property Operations Teams<br>• Establishes a vision for product and service delivery on property.<br>• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.<br>• Ensures employees are treated fairly and equitably.<br>Managing and Conducting Human Resources Activities<br>• Observes service behaviors of employees and providing feedback to individuals and/or managers.<br>• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.<br>• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Stays knowledgeable of leadership talent in the property.<br>• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Description <p>At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> MedTech Sales <p><strong>Job Sub Function: </strong></p><br><br> Clinical Sales – Surgeons (Commission) <p><strong>Job Category:</strong></p><br><br> Business Enablement/Support <p><strong>All Job Posting Locations:</strong></p><br><br> Kuwait City, Kuwait <p><strong>Job Description:</strong></p><br><br> Job Description Summary<br> Established support individual contributor that executes tasks that are typically routine, with some deviation from standard practice. Follows administrative processes to ensure accuracy, timeliness, and quality of deliverables. Provides support for internal teams in the Clinical Sales - Surgeons area. Strong problem-solving, organizational, and project management skills, including the ability to design, structure, and lead projects. Excellent understanding of customer, business intelligence, and industry trends. Maintains high standards of professionalism, efficiency, personal communication, discretion, and independent judgment.<br>------- DUTIES & RESPONSIBILITIES ------<br>Completes more complex tasks for Clinical Sales - Surgeons, and follows processes to ensure accuracy, timeliness, and quality of deliverables.<br>Assists with the development of Clinical Sales - Surgeons area implementation plans, activities, and next steps required to close key opportunities.<br>Implements objective-driven clinical sales training program inclusive of strategy, process, and collateral.<br>Updates sales audit database by entering, verifying, and securing data.<br>Leverages strategic partnerships for customer acquisition and reviews customer demands and feedback.<br>Responds to customer needs and complaints regarding products and services, and escalates unusual cases to manager.<br>Helps track information resulting from clinical, procedural, and technical discussions for reference.<br>Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.<br>Job is eligible for sales incentive / sales commissions.<br> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> Accountability, Account Management, Collaboration, Cultural Competence, Customer Centricity, Healthcare Trends, Lead Generation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Process Oriented, Relationship Building, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection <br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Role Statement :</b></p><p>To lead and manage all GMC retail sales operations, including new vehicle sales, used and certified vehicle sales, vehicle warehouse operations, vehicle administration activities, and new vehicle delivery functions, ensuring achievement of approved sales, profitability, customer satisfaction, inventory management, and business growth objectives. The position is responsible for driving retail sales performance, maximizing profitability, optimizing inventory utilization, enhancing customer experience, ensuring effective utilization of the Kerridge Drive system, supporting the sale of valueadded products and services, maintaining compliance with General Motors standards, and providing strategic leadership to support sustainable business growth and operational excellence. </p><p><b>Principal Responsibilities:</b></p><p>• Sales Performance & Profitability </p><p>1. Develop and implement retail sales strategies, business plans, and operational initiatives to achieve approved new vehicle sales volume, revenue, gross profit, market share, and profitability targets. </p><p>2. Direct and oversee showroom sales operations to ensure achievement of approved sales targets, effective customer engagement, and compliance with company and General Motors retail sales standards. </p><p>3. Oversee used and certified vehicle operations, including vehicle acquisition, trade-in evaluation, pricing, reconditioning, inventory management, stock rotation, disposal activities, and profitability performance. </p><p>4. Monitor and support the achievement of General Motors accessories, warranty extension, AAA membership, and related value-added product sales targets by coordinating with Sales, Parts, and related departments to maximize penetration, customer value, and profitability. • Inventory Management & Vehicle Availability </p><p>5. Oversee vehicle warehouse operations and coordinate with Vehicle Ordering & Administration to ensure optimal vehicle mix, stock availability, vehicle readiness, inventory aging control, stock accuracy, and timely allocation of vehicles to support retail sales objectives. </p><p>6. Monitor inventory performance and implement corrective actions to improve stock rotation, reduce aged inventory, and support profitability objectives. • Customer Experience & Vehicle Delivery </p><p>7. Ensure achievement of customer satisfaction and Net Promoter Score (NPS) objectives through effective management of the sales and vehicle delivery experience. </p><p>8. Coordinate with the CRM Department to review customer feedback, Net Promoter Score (NPS) results, customer satisfaction trends, complaint analysis, and customer experience initiatives, and implement corrective actions to continuously improve retail sales performance and customer satisfaction.</p><p>9. Oversee the New Vehicle Delivery (NVD) function through the Assistant Manager – NVD to ensure vehicles are delivered accurately, completely, and within approved timelines, and in accordance with established delivery standards and customer experience requirements. </p><p>10. Oversee vehicle administration, traffic processing, sales administration, and retail sales support activities to ensure timely completion of vehicle registration, documentation, invoicing coordination, delivery requirements, and compliance with company procedures. </p><p>11. Ensure customer complaints and service concerns relating to retail sales and vehicle delivery are investigated and resolved in a timely and professional manner. </p><p><b>• Cross-Functional Coordination </b></p><p>12. Coordinate with the Service Department regarding used vehicle inspections, reconditioning requirements, technical evaluations, and tire replacement requirements for new and used vehicle inventory. </p><p>13. Coordinate with Fleet Sales, Marketing, Finance, Parts, and other internal departments to support retail sales performance, customer satisfaction, inventory optimization, and business growth initiatives. </p><p><b>• Financial & Business Management </b></p><p>14. Prepare, manage, and monitor the Retail Sales Department budget, operating expenses, and business performance to ensure achievement of approved financial objectives. </p><p>15. Review retail sales pricing strategies, promotional campaigns, and commercial initiatives to maximize profitability and market competitiveness. </p><p>16. Review departmental financial and operational reports and implement corrective actions where required to improve business performance. </p><p><b>• Principal (GM) Compliance & Standards</b> </p><p>17. Ensure compliance with General Motors standards, programs, training requirements, certifications, reporting obligations, incentive programs, and retail operating guidelines. </p><p>18. Maintain effective working relationships with General Motors representatives and participate in principal reviews, business planning activities, performance evaluations, and implementation of principal initiatives. </p><p><b>• Reporting & Performance Monitoring</b> </p><p>19. Ensure effective utilization, accuracy, and compliance of the Kerridge Drive system within Retail Sales operations, and coordinate with the IT Department regarding system enhancements, reporting requirements, user access, process improvements, and operational support. </p><p>20. Review and submit accurate operational, sales, inventory, customer satisfaction, and financial reports to management and General Motors within established timelines. </p><p>21. Monitor departmental performance indicators and recommend actions to improve operational effectiveness and business results. </p><p><b>• Leadership & People Management</b> </p><p>22. Lead, coach, develop, and evaluate subordinate managers and employees to ensure high levels of performance and engagement. </p><p>23. Ensure manpower requirements, succession planning, employee development, workforce capability building, and organizational capability within the Retail Sales Department are aligned with current and future business requirements. </p><p>•<b> Continuous Improvement</b> </p><p>24. Identify and implement operational improvements to enhance sales productivity, inventory utilization, vehicle delivery efficiency, customer experience, and profitability. </p><p>•<b> Compliance and Other Duties </b></p><p>25. Ensure compliance with delegated authorities, internal controls, legal requirements, and ethical business practices. </p><p>26. Work according to established policies and professional standards. </p><p>27. Comply with all operational, audit and regulatory compliance/AML (if applicable) policies and procedures. </p><p>28. Comply with Health, Safety and Environmental policies and procedures to maintain safe working environment. </p><p>29. Perform other related duties as assigned and undertake additional duties if required as part of the job role. </p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Academic Qualification: </b>Bachelor's Degree in Business Administration, Marketing, Management, or a related field. </p><p><b>Professional Certifications: </b>Automotive sales, leadership, customer experience, or management-related professional certifications are preferred. </p><p><b>Work Experience: </b></p><p>• Minimum 12 years of experience in automotive sales operations. </p><p>• Minimum 7 years in a senior management role within automotive retail sales.</p><p>• Experience dealing with automotive principals/OEMs and retail sales operations. </p><p>• Experience in budget management, inventory planning, customer experience, and team leadership. </p><p><br></p><p><b>Health, Safety & Environmental Requirements:</b></p><p><b> </b>Comply with all applicable Health, Safety and Environmental (HSE) policies, procedures, and guidelines and promote a safe working environment. </p></div>
<div ><p ><strong><span ></span></strong></p><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><p ><span >This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><p ><strong><span ></span></strong></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p ><strong><span >Service:</span></strong></p><ul><li><span >To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span >To ensure regional and global service standards are met or exceeded.</span></li></ul><p ><span ></span></p><p ><strong><span >Customer Relations:</span></strong></p><ul><li><span >To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span >To be sensitive to emerging customers and market requirements.</span></li><li><span >To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><p ><span ></span></p><p ><strong><span >Representation:</span></strong></p><p class="MsoListParagraph" ></p><ul><li><span >To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Performance & Result</span></strong></p><p ></p><ul><li><span >To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><p ><span ></span></p><p ><strong><span >Direction & Leadership:</span></strong></p><ul><li><span >Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span >To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span >To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span >To regularly and actively chair the Senior Management Team.</span></li></ul><p ><span ></span></p><p ><strong><span >Group Participation:</span></strong></p><ul><li><span >To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span >To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span >To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><p ><span ></span></p><p ><strong><span >Commercial:</span></strong></p><ul><li><span >To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span >To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span >To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span >To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><p ><span ></span></p><p ><strong><span >Operations:</span></strong></p><ul><li><span >To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span >To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span >To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><p ><span ></span></p><p ><strong><span >Information Services:</span></strong></p><p ></p><ul><li><span >To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p ><strong><span >Human Resources:</span></strong></p><ul><li><span >To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span >To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span >To implement and drive regional and local recognition and reward programs.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Planning:</span></strong></p><ul><li><span >To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span >To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><p ><span ></span></p><p ><strong><span >Financial Management:</span></strong></p><ul><li><span >To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span >To set, review, and implement capital and revenue budgets.</span></li><li><span >To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span >To improve liquidity through good capital and debtor management</span></li></ul><p ><span ></span></p><p ><strong><span >Change Management:</span></strong></p><ul><li><span >To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span >To drive and implement local integration (Note significant project may take a few years)</span></li></ul><p ><span ></span></p><p ><strong><span >Administration:</span></strong></p><p ></p><ul><li><span >To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><p ><span ></span></p><p ><strong><span >Organization Climate:</span></strong></p><ul><li><span >To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span >To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span >Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><p ><span ></span></p><p ><strong><span >People Management:</span></strong></p><ul><li><span >Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span >Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span >Develop team spirit and multitasking capabilities within the team.</span></li><li><span >Plan, organize and direct an efficient and effective function.</span></li><li><span >Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span >Responsible for complying with talent management and performance process.</span></li><li><span >Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span >Good knowledge of Kuwait Market.</span></li><li><span >Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span >High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span >Languages: high level of proficiency in </span><span >Arabic and English.</span></li><li><span >Highly proficient communication skills, spoken and written.</span></li><li><span >Solid background in the Air Express or Logistics industry.</span></li><li><span >Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span >Negotiation experience.</span></li><li><span >Presentation skills.</span></li><li><span >Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span >Ability and willingness to travel.</span></li><li><span >Experience in managing significant change programs and working within a matrix environment.</span></li><li><span >Experience of networking among local businesses, government and community leaders.</span></li><li><span >International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><p ><span ></span></p><p ><span ></span></p><p ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div></div><br><br>