Factory Manager Jobs in Kuwait
1043 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>An opportunity has arisen for Associate Director of Sales to join Sales at Jumeirah Messilah Beach. The main duties and responsibilities of this role are: Responsible for achieving the assigned financial targets set by the Management Managing business inquiries for (individual and groups bookings), conference & events, food and beverage, outside catering and any other revenue center request Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay. Collaborate with internal & external contacts/colleagues to ensure the utmost experience possible to own guests Ensure achievement of the financial targets under assigned accounts/sector Maintain and develop close business relationship with institutions Educate and update contacts on product and services Report sales activities on daily basis using the company s standard reporting tools Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results Monitor the market closely and report to news, happenings and market changes with direct effect on business</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Should have 2-year minimum experience in same role in a five-star hotel. Excellent communication, interpersonal and relationship skills Excellent analytical skills Ability to work in a fast-paced environment Principled negotiating skills</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><u>What You Will Do</u></b></p><br><br><ul><li><p>Select, train, evaluate, plan schedules and ensure high employee performance, motivate, coach, and discipline all employees in the Hotel’s Li Beirut (authentic Lebanese cuisine) Restaurant to ensure that established cultural and core standards are met.</p><br><br></li><li><p>Manage the Restaurant Dining operation as well as the Private Bar activities and its respective employees.</p><br><br></li><li><p>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</p><br><br></li><li><p>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</p><br><br></li><li><p>Attend regular operational meetings to ensure effective coordination and cooperation between departments</p><br><br></li></ul><br><p><b><u>What You Bring</u></b></p><br><br><ul><li><p>Minimum 3 years of previous experience in similar role in a five-star luxury hotel or high end Lebanese restaurant in the Middle East.</p><br><br></li><li><p>Must have fluent level of <b>English & Arabic</b> languages both written and spoken.</p><br><br></li><li><p>Excellent organizational and time management skills</p><br><br></li><li><p>Ability to multitask and prioritize daily workload</p><br><br></li></ul><br><p><u><b>What We Offer</b></u></p><br><br><ul><li><p>Full board single living accommodation in a high quality, well-resourced accommodation with Wi-Fi internet.</p><br><br></li><li><p>Complimentary nights at FS Hotels worldwide.</p><br><br></li><li><p>Regular social and sporting events</p><br><br></li><li><p>Paid home leave tickets</p><br><br></li><li><p>Free transportation to and from work with Wi-Fi internet.</p><br><br></li><li><p>Full medical coverage</p><br><br></li></ul><p><br><b><u>Work Authorization</u></b></p><br><br><p>Hotel will apply for the work authorization for the successful candidate</p><br><br><p><br>We look forward to receiving your application!</p><br><br><br><br><br><br><br> </div>
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<span><br>JOB SUMMARY<br>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Conducts monthly audit to ensure compliance with company and brand standards<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Assists with regional and/or company-wide implementation of company best practices.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Models service behaviors that meet or exceed guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Manages overall operations of Health Club and . Responsible for guest and employee satisfaction as well as meeting standards and financial goals. Develops and implements marketing strategies for fitness assessment center and health programs.</p><p>Managing Health Club and Operations Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Schedules events, programs, and activities, as well as the work of others. Develops and implements menu of classes and services, including special programs. Develops specific goals and plans to prioritize, organize, and accomplish your work. Manages outside vendors. Orders and maintains necessary supplies and ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Manages pool areas, including overall maintenance, daily upkeep and cleanliness. Ensures all facilities are in appropriate operating condition. Schedules work/repairs as needed with the Engineering Department. Maintains and enforces safety standards and procedures with the recreation staff. Ensures appropriate fees are charged to guests and that proper cash handling procedures are followed by all members of the recreation staff. Manages operating budget. Assists with major equipment purchases. Provides special programming for holiday weekends and heavy transient time periods. Plans and implements special recreational opportunities for resort guests as business demands. Develops and implements marketing strategies for fitness assessment center and health programs.</p><p>Ensuring Exceptional Customer Service Serves as a role model to demonstrate appropriate behaviors. Monitors quality, standards and meets the expectations of the customers on a daily basis. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p><p>Conducting Human Resources Activities Oversees all Human Resources activities in the Recreation Department. Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is needed. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Hires, trains, and monitors development of recreation staff. Participates in the performance appraisal system process, giving feedback when needed. Coordinates all training activities for employees in department. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.</li><li>OR 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; 1 year experience in the recreation/health club operations or related professional area.</li></ul><p></p></section>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<li>Select, train, evaluate, plan schedules and ensure high employee performance, motivate, coach, and discipline all employees in the Hotel’s Li Beirut (authentic Lebanese cuisine) Restaurant to ensure that established cultural and core standards are met.</li>
<li>Manage the Restaurant Dining operation as well as the Private Bar activities and its respective employees.</li>
<li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li>
<li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Attend regular operational meetings to ensure effective coordination and cooperation between departments.</li>
<h4>What you bring</h4>
<li>Minimum 3 years of previous experience in similar role in a five-star luxury hotel or high end Lebanese restaurant in the Middle East.</li>
<li>Must have fluent level of English & Arabic languages both written and spoken.</li>
<li>Excellent organizational and time management skills.</li>
<li>Ability to multitask and prioritize daily workload.</li>
<h4>What we offer</h4>
<li>Full board single living accommodation in a high quality, well-resourced accommodation with Wi-Fi internet.</li>
<li>Complimentary nights at FS Hotels worldwide.</li>
<li>Regular social and sporting events.</li>
<li>Paid home leave tickets.</li>
<li>Free transportation to and from work with Wi-Fi internet.</li>
<li>Full medical coverage.</li>
<h4>Work authorization</h4>
<p>Hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<li>Select, train, evaluate, plan schedules and ensure high employee performance, motivate, coach, and discipline all employees in the Hotel’s Li Beirut (authentic Lebanese cuisine) Restaurant to ensure that established cultural and core standards are met.</li>
<li>Manage the Restaurant Dining operation as well as the Private Bar activities and its respective employees.</li>
<li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li>
<li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li>
<li>Attend regular operational meetings to ensure effective coordination and cooperation between departments.</li>
<h4>What you bring</h4>
<li>Minimum 3 years of previous experience in similar role in a five-star luxury hotel or high end Lebanese restaurant in the Middle East.</li>
<li>Must have fluent level of English & Arabic languages both written and spoken.</li>
<li>Excellent organizational and time management skills.</li>
<li>Ability to multitask and prioritize daily workload.</li>
<h4>What we offer</h4>
<li>Full board single living accommodation in a high quality, well-resourced accommodation with Wi-Fi internet.</li>
<li>Complimentary nights at FS Hotels worldwide.</li>
<li>Regular social and sporting events.</li>
<li>Paid home leave tickets.</li>
<li>Free transportation to and from work with Wi-Fi internet.</li>
<li>Full medical coverage.</li>
<h4>Work authorization</h4>
<p>Hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<p><h4>About Jumeirah and the hotel:</h4>
<p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p>
<p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p>
<p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p>
<p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p>
<h4>About the job:</h4>
<p>An opportunity has arisen for Associate Director of Sales to join Sales at Jumeirah Messilah Beach. The main duties and responsibilities of this role are:</p>
<ul>
<li>Responsible for achieving the assigned financial targets set by the management</li>
<li>Managing business inquiries for individual and group bookings, conference and events, food and beverage, outside catering and any other revenue center request</li>
<li>Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay</li>
<li>Collaborate with internal and external contacts and colleagues to ensure the utmost experience possible to own guests</li>
<li>Ensure achievement of the financial targets under assigned accounts and sector</li>
<li>Maintain and develop close business relationships with institutions</li>
<li>Educate and update contacts on product and services</li>
<li>Report sales activities on a daily basis using the company’s standard reporting tools</li>
<li>Organize business entertainment activities with clients and contacts to build relationships, educate on product and drive financial results</li>
<li>Monitor the market closely and report news, happenings and market changes with direct effect on business</li>
</ul>
<h4>About you:</h4>
<ul>
<li>Should have 2-year minimum experience in the same role in a five-star hotel</li>
<li>Excellent communication, interpersonal and relationship skills</li>
<li>Excellent analytical skills</li>
<li>Ability to work in a fast-paced environment</li>
<li>Principled negotiating skills</li>
</ul>
<h4>About the benefits:</h4>
<p>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</p></p><p></p>
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<p>We are seeking a high-caliber <b>Financial Director</b> to lead the financial strategy, control, and reporting of our client’s operations at the Assoufid site in Morocco. This executive role goes far beyond accounting—it's a strategic position that demands leadership across budgeting, investor relations, taxation, and multi-entity financial operations. </p><p> </p><p>You'll play a critical role in shaping financial governance and business decision-making as they scale operations locally and internationally.</p><p><br></p><p>1. Strategic Finance & Leadership</p><p>· Drive long-term financial planning aligned with business strategy</p><p>· Oversee capital budgeting, performance metrics, and risk management</p><p>· Develop financial and tax strategies, lead treasury and investor relations</p><p>· Serve as a financial advisor to the Executive Director and senior management</p><p> </p><p>2. Governance, Compliance & Internal Controls</p><p>· Ensure compliance with Moroccan and IFRS accounting standards</p><p>· Maintain robust systems of internal controls and audit readiness</p><p>· Oversee legal, tax, and corporate governance matters across entities</p><p>· Document and enforce accounting policies and procedures</p><p> </p><p>3. Operational Finance & Team Management</p><p>· Lead all finance operations across accounting, reporting, and treasury</p><p>· Design an optimal org structure within the finance function</p><p>· Supervise financial operations of subsidiaries and foreign entities</p><p>· Manage outsourced functions and vendor relationships</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>4. Transaction Oversight</p><p>· Ensure timely processing of AP, AR, payroll, and debt servicing</p><p>· Lead financing activities, including debt/equity arrangements</p><p>· Maintain accurate financial records, reconciliations, and documentation systems</p><p> </p><p>5. Reporting & Decision Support</p><p>· Issue accurate and timely financial statements and dashboards</p><p>· Lead budget planning and forecasting processes</p><p>· Analyze variances and report on operational KPIs and performance drivers</p><p>· Support commercial decisions, capital investments, pricing, and negotiations</p><p>· Coordinate the preparation of corporate annual reports and investor materials</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>· Open to Moroccan nationals</p><p>· Bachelor’s degree in Finance or Accounting (mandatory)</p><p>· Advanced qualifications preferred: CPA, CFA, CMA, Expert Compatible, MBA</p><p>· A legal background is a plus</p><p>· Fluent in English and French (written and verbal)</p><p>· 15+ years of experience, with 5+ years in senior executive finance, audit, or banking roles</p><p>· Experience in real estate, and preferably with Big 4 external audit background</p><p>· Deep knowledge of Moroccan financial reporting and IFRS</p><p> </p></div>
<h2 class="h5">Job description</h2>
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<p>We are seeking a high-caliber <b>Financial Director</b> to lead the financial strategy, control, and reporting of our client’s operations at the Assoufid site in Morocco. This executive role goes far beyond accounting—it's a strategic position that demands leadership across budgeting, investor relations, taxation, and multi-entity financial operations. </p><p> </p><p>You'll play a critical role in shaping financial governance and business decision-making as they scale operations locally and internationally.</p><p><br></p><p>1. Strategic Finance & Leadership</p><p>· Drive long-term financial planning aligned with business strategy</p><p>· Oversee capital budgeting, performance metrics, and risk management</p><p>· Develop financial and tax strategies, lead treasury and investor relations</p><p>· Serve as a financial advisor to the Executive Director and senior management</p><p> </p><p>2. Governance, Compliance & Internal Controls</p><p>· Ensure compliance with Moroccan and IFRS accounting standards</p><p>· Maintain robust systems of internal controls and audit readiness</p><p>· Oversee legal, tax, and corporate governance matters across entities</p><p>· Document and enforce accounting policies and procedures</p><p> </p><p>3. Operational Finance & Team Management</p><p>· Lead all finance operations across accounting, reporting, and treasury</p><p>· Design an optimal org structure within the finance function</p><p>· Supervise financial operations of subsidiaries and foreign entities</p><p>· Manage outsourced functions and vendor relationships</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>4. Transaction Oversight</p><p>· Ensure timely processing of AP, AR, payroll, and debt servicing</p><p>· Lead financing activities, including debt/equity arrangements</p><p>· Maintain accurate financial records, reconciliations, and documentation systems</p><p> </p><p>5. Reporting & Decision Support</p><p>· Issue accurate and timely financial statements and dashboards</p><p>· Lead budget planning and forecasting processes</p><p>· Analyze variances and report on operational KPIs and performance drivers</p><p>· Support commercial decisions, capital investments, pricing, and negotiations</p><p>· Coordinate the preparation of corporate annual reports and investor materials</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>· Open to Moroccan nationals</p><p>· Bachelor’s degree in Finance or Accounting (mandatory)</p><p>· Advanced qualifications preferred: CPA, CFA, CMA, Expert Compatible, MBA</p><p>· A legal background is a plus</p><p>· Fluent in English and French (written and verbal)</p><p>· 15+ years of experience, with 5+ years in senior executive finance, audit, or banking roles</p><p>· Experience in real estate, and preferably with Big 4 external audit background</p><p>· Deep knowledge of Moroccan financial reporting and IFRS</p><p> </p></div>
<h2 class="h5">Job description</h2>
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<p><span>Position: </span><span>Director, Office of Faculty Affairs (OFA)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Faculty excellence is one of AIU's greatest strategic assets and an essential enabler of every pillar of the RISE Strategy. Outstanding teaching, meaningful scholarship, effective service, academic leadership, and institutional innovation all depend upon attracting, supporting, developing, recognising, and retaining exceptional faculty. The Director of the Office of Faculty Affairs is responsible for creating an institutional environment in which faculty thrive throughout their academic careers, strengthening academic excellence, shared governance, leadership development, and institutional effectiveness while supporting AIU's ambitions for WSCUC accreditation and long-term academic distinction.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The Office of Faculty Affairs (OFA) is AIU's institutional hub for faculty success, academic engagement, academic career development, shared governance, and institutional faculty excellence. Operating under the Office of the Vice President for Academic Affairs, the Office serves all Schools, the Foundation Programme, and future graduate programmes, working collaboratively with more than 120 full-time faculty together with adjunct, visiting, and future clinical faculty.</p><br> <p>The Office is established as one of AIU's strategic academic support units under the RISE Strategy, with the Director serving as its founding leader responsible for developing the Office's policies, programmes, partnerships, operational culture, and long-term strategic direction. Working collaboratively with Human Resources, Deans, Department Chairs, the Centre for Teaching & Learning, the Office of Graduate Studies, the Office of Research and Scholarly Activity, the Registrar, Quality Assurance, Student Affairs, Library Services, and other institutional units, the Director ensures that faculty-related academic matters are coordinated consistently across the University while maintaining a clear distinction from Human Resources' employment responsibilities.</p><br> <p>The Office complements—but does not replace—the responsibilities of Human Resources. Human Resources remains responsible for employment administration, contracts, payroll, benefits, immigration, and employee relations, while the Office of Faculty Affairs provides academic leadership, coordination, guidance, and support on matters relating to faculty success, academic development, governance, academic progression, recognition, and institutional effectiveness.</p><br> <p><span>The Office carries four interconnected institutional mandates:</span></p><br>
<p><span>1. Faculty Success & Engagement</span></p><br>
<p>Building an academic environment in which faculty are supported throughout every stage of their academic careers through mentoring, engagement, recognition, wellbeing, professional growth, leadership development, and institutional support.</p><br> <p><span>2. Academic Career Development & Recognition</span></p><br>
<p>Supporting promotion, academic rank progression, leadership development, succession planning, recognition, awards, and continuous academic growth.</p><br> <p><span>3. Academic Policies & Shared Governance</span></p><br>
<p>Promoting transparent governance, institutional consistency, academic integrity, faculty participation in decision-making, and continuous policy development.</p><br> <p><span>4. Institutional Excellence & Faculty Effectiveness</span></p><br>
<p>Supporting institutional effectiveness, accreditation, academic quality, faculty engagement, strategic planning, and cross-functional collaboration in support of AIU's long-term academic mission.</p><br> <p><span>Scope of Work</span></p><br>
<p>The Director of the Office of Faculty Affairs provides strategic and operational leadership across six interconnected institutional domains that collectively support faculty excellence, institutional effectiveness, academic quality, and shared governance.</p><br> <p>The Director serves as the University's principal academic administrator for faculty affairs, providing leadership in the development and implementation of faculty-related academic policies, career development initiatives, governance structures, recognition programmes, academic support services, and institutional planning. The Director is simultaneously a strategic advisor, policy leader, governance specialist, faculty advocate, organisational developer, and institutional partner. This is not a role focused on employment administration; rather, it is a leadership position responsible for creating an institutional environment in which faculty are supported, recognised, developed, and empowered to contribute fully to AIU's academic mission.</p><br> <p>The Director operates primarily as a strategic leader, advisor, facilitator, and institutional partner, working collaboratively with Human Resources and other University offices rather than duplicating their operational responsibilities.</p><br> <p>This position requires a leader capable of building relationships across the institution, promoting collaboration, supporting faculty success, and ensuring that faculty-related academic processes are fair, transparent, consistent, and aligned with AIU's strategic priorities.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Faculty Success and Academic Engagement</span></p><br>
<ul>
<li>Develop a comprehensive institutional strategy supporting faculty success throughout the academic career lifecycle.</li>
<li>Establish and coordinate faculty mentoring programmes for new, early-career, international, and newly promoted faculty.</li>
<li>Coordinate faculty orientation and academic transition activities in collaboration with Human Resources and the Centre for Teaching & Learning.</li>
<li>Promote interdisciplinary collaboration among faculty across schools.</li>
<li>Develop programmes supporting faculty engagement and institutional belonging.</li>
<li>Coordinate faculty networking events, retreats, academic forums, and engagement initiatives.</li>
<li>Support faculty wellbeing through collaboration with relevant institutional offices.</li>
<li>Facilitate communication between Academic Affairs and faculty.</li>
<li>Serve as an accessible resource for faculty seeking guidance on academic policies and procedures.</li>
<li>Promote an inclusive, respectful, and collaborative academic culture.</li>
<li>Coordinate faculty recognition and appreciation initiatives.</li>
<li>Support retention of high-performing faculty through engagement initiatives.</li>
<li>Develop institutional faculty engagement and satisfaction surveys.</li>
<li>Analyse institutional trends affecting faculty wellbeing and engagement.</li>
<li>Coordinate faculty leadership retreats.</li>
<li>Coordinate communities of academic practice.</li>
<li>Support international faculty transition and integration.</li>
<li>Develop faculty wellbeing initiatives.</li>
<li>Promote cross-school collaboration.</li>
<li>Coordinate annual faculty engagement programmes.</li>
</ul> <p><span>2. Academic Policies and Faculty Governance</span></p><br>
<ul>
<li>Develop, maintain, and periodically review faculty-related academic policies.</li>
<li>Maintain the AIU Faculty Handbook.</li>
<li>Coordinate policy implementation across all schools.</li>
<li>Ensure consistent interpretation and application of faculty academic policies.</li>
<li>Support Faculty Council operations.</li>
<li>Coordinate faculty committee appointments.</li>
<li>Support elections to Faculty Council and other academic committees.</li>
<li>Promote shared governance across Academic Affairs.</li>
<li>Develop policy guidance documents.</li>
<li>Advise Deans and Department Chairs on policy interpretation.</li>
<li>Coordinate institutional consultation during policy development.</li>
<li>Benchmark policies against international best practice.</li>
<li>Review governance structures to ensure effectiveness.</li>
<li>Promote faculty participation in institutional decision-making.</li>
<li>Maintain the institutional Faculty Policy Repository.</li>
<li>Coordinate annual review of the Faculty Handbook.</li>
<li>Develop faculty policy guidance notes.</li>
<li>Support Faculty Council strategic planning.</li>
<li>Coordinate faculty consultations during policy revisions.</li>
</ul> <p><span>3. Faculty Career Development and Academic Progression</span></p><br>
<ul>
<li>Coordinate institutional promotion processes.</li>
<li>Coordinate academic rank assignment and review.</li>
<li>Coordinate promotion committees.</li>
<li>Develop guidance relating to promotion expectations.</li>
<li>Coordinate academic leadership development programmes.</li>
<li>Identify emerging academic leaders.</li>
<li>Support succession planning.</li>
<li>Coordinate sabbatical recommendations.</li>
<li>Coordinate research leave recommendations.</li>
<li>Coordinate distinguished appointments.</li>
<li>Coordinate emeritus appointments.</li>
<li>Coordinate visiting scholar appointments.</li>
<li>Promote continuous academic career development.</li>
<li>Monitor institutional promotion outcomes.</li>
<li>Benchmark promotion practices internationally.</li>
<li>Develop institutional leadership development pathways.</li>
<li>Coordinate Department Chair orientation.</li>
<li>Support Associate Dean leadership development.</li>
<li>Monitor promotion success rates.</li>
<li>Support faculty preparing promotion portfolios.</li>
</ul> <p><span>4. </span><span>Faculty Academic Excellence</span></p><br>
<ul>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development priorities.</li>
<li>Identify institutional faculty development needs.</li>
<li>Promote excellence in teaching, scholarship, and service.</li>
<li>Encourage interdisciplinary collaboration.</li>
<li>Promote international academic engagement.</li>
<li>Coordinate academic recognition programmes.</li>
<li>Promote faculty awards.</li>
<li>Encourage innovation in academic practice.</li>
<li>Support leadership development.</li>
<li>Monitor institutional trends affecting faculty success.</li>
<li>Coordinate institutional teaching awards jointly with the Centre for Teaching & Learning.</li>
<li>Promote participation in professional associations.</li>
<li>Encourage educational innovation.</li>
<li>Promote academic leadership development.</li>
<li>Support institutional academic excellence initiatives.</li>
</ul> <p><span>5. Faculty Recognition and Community Building</span></p><br>
<ul>
<li>Coordinate annual faculty awards.</li>
<li>Develop recognition programmes.</li>
<li>Celebrate faculty achievements.</li>
<li>Coordinate promotion celebrations.</li>
<li>Publicise faculty accomplishments.</li>
<li>Support faculty appreciation events.</li>
<li>Strengthen institutional culture.</li>
<li>Foster collegiality.</li>
<li>Promote faculty engagement.</li>
<li>Encourage cross-school collaboration.</li>
</ul> <p><span>6. Strategic Leadership and Institutional Partnerships</span></p><br>
<ul>
<li>Advise the VPAA on institutional faculty matters.</li>
<li>Collaborate with Human Resources regarding recruitment planning, appointments, onboarding, contracts, and employment-related matters.</li>
<li>Collaborate with the Centre for Teaching & Learning regarding faculty development.</li>
<li>Collaborate with Graduate Studies regarding graduate supervision and postgraduate faculty support.</li>
<li>Collaborate with the Office of Research regarding research development initiatives.</li>
<li>Collaborate with the Registrar regarding workload information and academic records.</li>
<li>Collaborate with Quality Assurance and the Accreditation Liaison Officer regarding accreditation evidence.</li>
<li>Represent AIU externally in matters relating to faculty affairs.</li>
<li>Support institutional strategic planning.</li>
<li>Lead special projects assigned by the VPAA.</li>
<li>Prepare annual reports on faculty affairs.</li>
<li>Develop KPIs measuring faculty success and institutional effectiveness.</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Earned doctoral degree (PhD or equivalent) from an accredited institution.</li>
<li>Academic qualifications suitable for appointment to an academic rank at Assistant Professor or above.</li>
<li>Associate Professor or Professor preferred.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressively responsible experience in higher education administration, including at least three (3) years in academic leadership.</li>
<li>Demonstrated experience supporting faculty affairs, academic governance, promotion, faculty development, or academic administration within a university environment.</li>
<li>Experience developing and implementing faculty-related academic policies and procedures.</li>
<li>Experience supporting faculty promotion, academic rank, faculty evaluation, mentoring, or academic career development.</li>
<li>Human Resources, and senior administrators.</li>
<li>Demonstrated experience supporting accreditation, institutional effectiveness, or quality assurance initiatives.</li>
<li>Experience preparing reports, policy papers, committee documentation, and institutional analyses.</li>
<li>Experience working in a multicultural higher education environment; GCC experience is desirable.</li>
</ul> <p><span>Technical and Professional Knowledge</span></p><br>
<ul>
<li>Comprehensive understanding of faculty affairs administration in higher education.</li>
<li>Knowledge of academic governance principles and shared governance models.</li>
<li>Knowledge of faculty promotion, academic rank, faculty evaluation, mentoring, and academic career development.</li>
<li>Knowledge of higher education regulations, accreditation requirements, and institutional quality assurance.</li>
<li>Understanding of faculty workload models and academic staffing principles.</li>
<li>Knowledge of faculty lifecycle management from an academic perspective.</li>
<li>Familiarity with faculty information systems and institutional reporting.</li>
<li>Knowledge of WSCUC accreditation standards and their relationship to faculty qualifications, governance, institutional effectiveness, and academic quality.</li>
<li>Understanding of higher education policy development and institutional governance.</li>
<li>Familiarity with American-model higher education systems is highly desirable.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>Demonstrated ability to establish trust and credibility with faculty, academic leaders, and senior administrators.</li>
<li>Exceptional interpersonal, communication, and relationship-building skills.</li>
<li>Strong diplomacy and conflict resolution skills.</li>
<li>Ability to manage confidential and sensitive faculty matters with discretion and professionalism.</li>
<li>Excellent organisational, analytical, and project management abilities.</li>
<li>Ability to facilitate collaboration across multiple academic and administrative units.</li>
<li>Commitment to shared governance, transparency, fairness, and collegiality.</li>
<li>Ability to balance institutional priorities with faculty interests.</li>
<li>Excellent written communication skills, including policy writing and report preparation.</li>
<li>Strategic thinking with the ability to translate institutional priorities into practical initiatives.</li>
<li>Commitment to continuous improvement and evidence-based decision-making.</li>
<li>Cultural awareness and ability to work effectively within an international university environment.</li>
<li>High ethical standards, sound judgement, and professional integrity.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Previous experience serving as Director of Faculty Affairs, Associate Dean, Dean, or other senior academic leadership position.</li>
<li>Experience establishing or significantly enhancing a Faculty Affairs Office or equivalent academic support unit.</li>
<li>Experience supporting faculty promotion, academic rank assignment, mentoring programmes, or academic leadership development.</li>
<li>Experience working within an American-model university.</li>
<li>Experience contributing to institutional or programme accreditation processes, including WSCUC or comparable accreditation frameworks.</li>
<li>Familiarity with higher education in the Gulf region and Private Universities Council (PUC) requirements.</li>
<li>Demonstrated leadership in faculty engagement, recognition, or wellbeing initiatives.</li>
<li>Evidence of scholarly achievement and active engagement in higher education leadership.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<p>1. A current curriculum vitae.</p><br>
<p>2. A cover letter (maximum three pages) addressing the following questions:</p><br>
<ul>
<li>Describe your philosophy of faculty success and explain how an Office of Faculty Affairs contributes to institutional excellence.</li>
<li>Describe an initiative you have led that strengthened faculty engagement, academic governance, mentoring, promotion, or faculty development.</li>
<li>How would you establish a collaborative relationship between the Office of Faculty Affairs, Human Resources, the Centre for Teaching & Learning, the Office of Graduate Studies, and the Deans to support faculty throughout their academic careers?</li>
</ul>
<p>3. A statement of leadership philosophy (maximum one page) describing your approach to shared governance, faculty engagement, and academic leadership.</p><br>
<p>4. Contact details for three professional referees, including at least two senior academic leaders familiar with your work in academic administration or faculty affairs.</p><br>
<p>The selection process will include a structured interview with the Vice President for Academic Affairs and a presentation outlining the candidate's vision for establishing a high-performing Office of Faculty Affairs that supports AIU's RISE Strategy, institutional effectiveness, and WSCUC accreditation.</p><br> <p>Submit applications via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to com</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Room Service Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Ensures property policies are administered fairly and consistently. Communicates areas in need of attention to staff and follows up to ensure follow through. Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Room Service Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Celebrates successes and publicly recognizes the contributions of team members. Communicates performance expectations in accordance with job descriptions for each position. Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Observes service behaviors of employees and provides feedback to individuals. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Supervises service behaviors of employees and provides feedback to individuals.</p><p>Room Service Financial and Budgeting Goals</p><p>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction. Sets a positive example for guest relations. Handles guest problems and complaints. Participates in the employee performance appraisal process, providing feedback as needed.</p><p>Conducting Human Resource Activities</p><p>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job. Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Recognizes good quality products and presentations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages the functionality and efficiency of a group of computers running on one or more operating systems</p><p>Assists with routine technical support in the management of networks, software, hardware, configurations, and architectures</p><p>Helps troubleshoot system hardware and software issues</p><p>Helps to ensure that performance and security of computers meet the needs of network users</p><p>Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration, and reliable operation of computer systems, including fixing network issues along with updating equipment and software</p><p>Assists with basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>AA/AS, Azure Administrator, Security Cert Required</li><li>3+ years of related experience</li><li>Intermediate level of experience in analyzing and troubleshooting military networks</li><li>SECRET</li><li>Assists with monitoring and tuning of systems to achieve optimum performance levels</li><li>Assist end users on the proper use of hardware and software</li><li>US Citizenship Required - secret</li><li>Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: Security+ Microsoft Certified Solutions Associate (MCSA) Server or equivalent Cisco Certified Network Associate (CCNA)</li><li>Must have intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.</li><li>Experience in analyzing and troubleshooting military networks to include: Microsoft Enterprise Server 2008/2012 or later version Microsoft Windows Operating Systems Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote) Microsoft Active Directory 2008/2012 or later version Network Server Backup DHCP, DNS, WINS, and Domain Controllers Site specific equipment listed in the task order</li></ul><p></p></section>
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<p><span><span><strong>About Jumeirah and the Hotel: </strong></span></span></p><br><p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p><br><p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p><br><p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p><br><p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p><br><p><span><span><strong>About the Job:</strong></span></span></p><br><p>An opportunity has arisen for <strong>Associate Director of Sales</strong> to join <strong>Sales </strong>at Jumeirah Messilah Beach. The main duties and responsibilities of this role are:</p><br><ul><li><p><span>Responsible for achieving the assigned financial targets set by the Management</span></p><br></li><li><p><span>Managing business inquiries for (individual and groups bookings), conference & events, food and beverage, outside catering and any other revenue center request</span></p><br></li><li><p><span>Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay.</span></p><br></li><li><p><span>Collaborate with internal & external contacts/colleagues to ensure the utmost experience possible to own guests</span></p><br></li><li><p><span>Ensure achievement of the financial targets under assigned accounts/sector</span></p><br></li><li><p><span>Maintain and develop close business relationship with institutions</span></p><br></li><li><p><span>Educate and update contacts on product and services</span></p><br></li><li><p><span>Report sales activities on daily basis using the company’s standard reporting tools</span></p><br></li><li><p><span>Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results</span></p><br></li><li><p><span>Monitor the market closely and report to news, happenings and market changes with direct effect on business</span></p><br></li></ul><p><span><span><strong>About You:</strong></span></span></p><br><ul><li>Should have 2-year minimum experience in same role in a five-star hotel.</li><li><p>Excellent communication, interpersonal and relationship skills</p><br></li><li><p>Excellent analytical skills</p><br></li><li><p>Ability to work in a fast-paced environment</p><br></li><li><p>Principled negotiating skills</p><br></li></ul><p><span><span><strong>About the Benefits:</strong></span></span></p><br><p><span><span>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><span><strong>People</strong> </span></span></p><br><span><span>•</span></span><span><span>Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers </span></span><br><span><span>•</span></span><span><span>Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance </span></span><br><span><span>•</span></span><span><span>Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently </span></span><br><span><span>•</span></span><span><span>Recommend or initiate any HR elated actions where needed </span></span><br><span><span>•</span></span><span><span>Drive a great working environment for teams to thrive – connect departments to create sense of one team </span></span><br><span><span>•</span></span><br><p><span><span><strong>Financial</strong> </span></span></p><br><span><span>•</span></span><span><span>Hit all personal/team sales goals and maximize profitability </span></span><br><span><span>•</span></span><span><span>Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans </span></span><br><span><span>•</span></span><span><span>Help prepare the departmental budget and financial plans including the hotel marketing plan </span></span><br><span><span>•</span></span><span><span>Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales </span></span><br><span><span>•</span></span><span><span>Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan </span></span><br><p><span><span><strong>Guest Experience </strong> </span></span></p><br><span><span>•</span></span><span><span>Help guests - you’ll be happy to help if someone needs assistance with a request or complaint </span></span><br><span><span>•</span></span><span><span>Provide guests with information (example: loyalty programmed, area attractions, restaurants, facility information) to enhance guest experience </span></span><br><span><span>•</span></span><span><span>Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services </span></span><br><span><span>•</span></span><span><span>Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients </span></span><br><p><span><span><strong>Responsible Business</strong> </span></span></p><br><span><span>•</span></span><span><span>Raise the awareness and reputation of your hotel and the brand locally </span></span><br><span><span>•</span></span><span><span>Identify improvements to marketing activities and overall hotel sales performance and work with other departments </span></span><br><span><span>•</span></span><span><span>Ad-hoc duties – unexpected moments when we have to pull together to get a task done </span></span><br><p><span><span><strong>Accountability </strong> </span></span></p><br><p><span><span>This is the top sales and marketing job in a full or limited service hotel and may include meeting space and/or catering facilities. May manage professional level and administrative sales team members. </span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Manages overall operations of Health Club and . Responsible for guest and employee satisfaction as well as meeting standards and financial goals. Develops and implements marketing strategies for fitness assessment center and health programs.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.<br>OR<br>• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; 1 year experience in the recreation/health club operations or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Health Club and Operations<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Schedules events, programs, and activities, as well as the work of others.<br>• Develops and implements menu of classes and services, including special programs.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Manages outside vendors.<br>• Orders and maintains necessary supplies and ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Manages pool areas, including overall maintenance, daily upkeep and cleanliness.<br>• Ensures all facilities are in appropriate operating condition.<br>• Schedules work/repairs as needed with the Engineering Department.<br>• Maintains and enforces safety standards and procedures with the recreation staff.<br>• Ensures appropriate fees are charged to guests and that proper cash handling procedures are followed by all members of the recreation staff.<br>• Manages operating budget.<br>• Assists with major equipment purchases.<br>• Provides special programming for holiday weekends and heavy transient time periods.<br>• Plans and implements special recreational opportunities for resort guests as business demands.<br>• Develops and implements marketing strategies for fitness assessment center and health programs.<br>Ensuring Exceptional Customer Service<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Monitors quality, standards and meets the expectations of the customers on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>Conducting Human Resources Activities<br>• Oversees all Human Resources activities in the Recreation Department.<br>• Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is taken when needed.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Hires, trains, and monitors development of recreation staff.<br>• Participates in the performance appraisal system process, giving feedback when needed.<br>• Coordinates all training activities for employees in department.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Principal accountabilities</h4>
<p>Typical duties include the following, although specific duties vary by assignment or contract.</p>
<ul>
<li>Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule.</li>
<li>Ensures construction adheres to construction specifications.</li>
<li>Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc.). Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required.</li>
<li>Logs, references, distributes, and files all related correspondence, drawings, and documents.</li>
<li>Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned).</li>
<li>Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and standard operating procedures for security, safety, environmental controls, hazardous materials and underground utilities.</li>
<li>Visits construction sites and submits required construction reports to monitor progress against schedule and timelines.</li>
<li>Cooperates with visiting government and department of defense personnel conducting official inspection visits and surveys and participates in their briefing or orientation.</li>
<li>Provides leadership, mentoring, and professional development to assigned staff.</li>
<li>Manages the work of teams to procure and construct work.</li>
<li>Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion.</li>
<li>Attends meetings as required including design and construction reviews and construction kickoff meetings.</li>
<li>Performs other qualified duties as assigned.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Knowledge of cost controls, contractual and project management of international construction projects.</li>
<li>Shall also be versed in the International Building Code, NFPA fire codes and the NEC in addition to general construction practices.</li>
<li>Knowledge of construction materials, processes, techniques, and methods.</li>
<li>Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations.</li>
<li>Knowledge of Service Contract Act and Truth in Negotiations Act.</li>
<li>Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract.</li>
<li>Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA).</li>
<li>Knowledge of accounting practices including disclosed accounting practices.</li>
<li>Effective leadership and interpersonal skills.</li>
<li>Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps, forward operating bases, and major civil projects.</li>
<li>Excellent communication and organizational skills are essential.</li>
<li>Able to use project and construction management planning and reporting tools such as Microsoft Project and Primavera.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>High school diploma or equivalent.</li>
<li>Bachelor’s degree in engineering, construction technology, or construction management (preferred).</li>
<li>Must be able to obtain and maintain a secret clearance; note US citizenship is required to obtain a secret clearance.</li>
<li>Minimum seven years of construction field experience in all phases of civil and building construction or a two-year associate degree in construction management or related field and five years of field experience.</li>
<li>Experience with mechanical projects (HVAC, plumbing) and electrical projects.</li>
<li>Experience in civil and structural projects and hold an American Concrete Institute (ACI) concrete testing certification.</li>
<li>Construction inspector shall also be versed in the International Building Code (IBC), NFPA fire codes, British Standard (BS) electrical code, and the National Electric Code (NEC) in addition to general construction practices.</li>
<li>Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time and cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities.</li>
<li>An Engineer in Training (EIT) or professional certification/project management certification is desired.</li>
<li>Additional knowledge and skills may be required by contract or assignment.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in a normal office environment with controlled temperature and lighting conditions.</li>
<li>May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</li>
</ul>
<h4>Other responsibilities</h4>
<p><strong>Safety</strong> - The company enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p>
<p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand his or her quality management and customer satisfaction responsibilities.</p>
<p><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to the job.</p></p><p></p>
<p><h4>Principal accountabilities</h4>
<p>Typical duties include the following, although specific duties vary by assignment or contract.</p>
<ul>
<li>Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule.</li>
<li>Ensures construction adheres to construction specifications.</li>
<li>Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc.). Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required.</li>
<li>Logs, references, distributes, and files all related correspondence, drawings, and documents.</li>
<li>Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned).</li>
<li>Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and SOPs for security, safety, environmental controls, hazardous materials and underground utilities.</li>
<li>Visits construction sites and submits required construction reports to monitor progress against schedule/timelines.</li>
<li>Cooperates with visiting government and DI personnel conducting official inspection visits and surveys and participates in their briefing or orientation.</li>
<li>Provides leadership, mentoring, and professional development to assigned staff.</li>
<li>Manages the work of teams to procure and construct work.</li>
<li>Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion.</li>
<li>Attends meetings as required including design and construction reviews and construction kickoff meetings.</li>
<li>Performs other qualified duties as assigned.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Knowledge of cost controls, contractual and project management of international construction projects.</li>
<li>Shall also be versed in the International Building Code, NFPA Fire Codes and the NEC in addition to general construction practices.</li>
<li>Knowledge of construction materials, processes, techniques, and methods.</li>
<li>Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations.</li>
<li>Knowledge of Service Contract Act and Truth in Negotiations Act.</li>
<li>Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract.</li>
<li>Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA).</li>
<li>Knowledge of accounting practices including DynCorp’s disclosed accounting practices.</li>
<li>Effective leadership and interpersonal skills.</li>
<li>Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps forward operating bases, and major civil projects.</li>
<li>Excellent communication and organizational skills are essential.</li>
<li>Able to use project and construction management planning and reporting tools such as Microsoft Project and Primavera.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>High school diploma or equivalent.</li>
<li>Bachelor’s degree in engineering, construction technology, or construction management (preferred).</li>
<li>Must be able to obtain and maintain a Secret Clearance; note US citizenship is required to obtain a Secret Clearance.</li>
<li>Minimum seven (7) years of construction field experience in all phases of civil and building construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience.</li>
<li>Experience with mechanical projects (HVAC, plumbing) and electrical projects.</li>
<li>Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification.</li>
<li>Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices.</li>
<li>Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities.</li>
<li>An EIT or professional certification/project management certification is desired.</li>
<li>Additional knowledge/skills may be required by contract or assignment.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in a normal office environment with controlled temperature and lighting conditions.</li>
<li>May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</li>
</ul>
<h4>Other responsibilities</h4>
<p><strong>Safety</strong> - Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p>
<p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand his/her quality management and customer satisfaction responsibilities.</p>
<p><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: </span><span>Director, Centre for Teaching & Learning (CTL)</span><br></p><br>
<p><span>Classification:</span> Director Level<br><span>Reports To:</span> Vice President for Academic Affairs <br><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching & Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br>
<p><span>Department Profile</span></p><br>
<p>The Centre for Teaching & Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up.</p><br> <p><span>The CTL carries three interconnected institutional mandates at AIU:</span></p><br>
<ol>
<li>Faculty Excellence & Development: Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li>
<li>Learning Innovation & Digital Education: Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li>
<li>Assessment, Accreditation & Institutional Evidence: Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching & Learning Impact Report.</li>
</ol> <p><span>Scope of Work</span><br></p><br>
<p>The Director of the Centre for Teaching & Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><br> <p><span>Key Responsibilities</span></p><br>
<p><span>1. Faculty Professional Development</span></p><br>
<ul>
<li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li>
<li>Lead the New Faculty Induction Programme each September a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services</li>
<li>Establish and facilitate Faculty Learning Communities peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development</li>
<li>Coordinate and manage the peer observation of teaching cycle providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism</li>
<li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness functioning as a trusted advisor, not an evaluator</li>
<li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty including those with heavy teaching loads, offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li>
<li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li>
<li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li>
</ul> <p> <span>2. </span><span>Instructional Design & Educational Technology</span></p><br>
<ul>
<li>Lead instructional design support for AIU's academic programmes assisting Deans, Department Chairs, and individual faculty in designing courses that align learning outcomes with instructional activities and assessment methods, regardless of delivery modality</li>
<li>Advance AIU's capacity in online and hybrid course design building internal expertise, establishing course quality standards, and ensuring that digital learning experiences are as rigorous and engaging as in-person instruction</li>
<li>Coordinate with the CTO and Digital Transformation Office on educational technology adoption evaluating new tools for pedagogical value, training faculty in their use, and ensuring that technology serves learning goals rather than displacing them</li>
<li>Develop and maintain a practical institutional policy on the use of Generative AI in teaching and learning balancing innovation with academic integrity, and ensuring that faculty understand how to design assessments that remain valid in an AI-enabled environment</li>
<li>Build and maintain the CTL Knowledge Repository a curated collection of teaching resources, case studies, grant outputs, peer observation frameworks, and WASC evidence artefacts available to all AIU faculty and retained as institutional evidence</li>
<li>Work collaboratively with the Office of Graduate Studies in developing high-quality graduate teaching and supervision practices.</li>
<li>Support the design of microcredentials, executive education and lifelong learning initiatives where appropriate.</li>
</ul> <p><span>3. Student Learning Outcomes Assessment Training</span></p><br>
<ul>
<li>Coordinate AIU's institutional SLO assessment Training, working with the Assessment Coordinator and VPAA to ensure that faculty collect, analyse, and document PLO achievement data each semester using consistent, valid assessment methods</li>
<li>Train faculty in SLO/PLO design, assessment method selection, rubric development, and close-the-loop documentation transforming assessment from an administrative requirement into a genuine teaching improvement tool</li>
<li>Support the Assessment Coordinator in producing the Annual Institutional Effectiveness Report's teaching and learning section the evidence document that WSCUC requires</li>
<li>Maintain CTL records of faculty participation in assessment activities, professional development sessions, and peer observation</li>
<li>Conduct an annual Teaching & Learning Impact Report, documenting CTL programme participation rates, faculty satisfaction with CTL services, changes in student learning outcomes attributable to CTL interventions, and grant and award outcomes presented to the VPAA and Faculty Council each May</li>
<li>Coordinate workshops on authentic assessment in AI-enabled learning environments.</li>
<li>Collaborate with Quality Assurance in analysing institutional trends relating to student achievement and learning outcomes.</li>
</ul> <p><span>4. RISE Teaching & Learning Grant Programme Administration</span></p><br>
<ul>
<li>Administer the AIU Teaching & Learning Grant Program including the Teaching Excellence & Innovation Grant, the Undergraduate Research Integration Grant, and the Annual Award for Innovation in Teaching, managing the annual call for applications, review committee formation, awardee notification, fund disbursement, and completion report collection</li>
<li>Mentor the grant recipients through the implementation of their projects, providing consultations, connecting them with relevant expertise, and ensuring their work is disseminated to the broader faculty community</li>
<li>Organise the annual CTL Teaching & Learning Forum, AIU's flagship event for sharing teaching innovation, recognising grant recipients and award winners, and building the faculty community around shared commitment to excellence</li>
<li>Produce and maintain the CTL website and newsletter as a living resource for faculty, communicating available services, upcoming events, grant opportunities, and teaching resources in a format that invites engagement</li>
<li>Identify and apply for external funding opportunities, from Kuwait Foundation for the Advancement of Sciences (KFAS), regional higher education networks, and international foundations, to supplement the RISE grant budget and expand the CTL's programme capacity</li>
<li>Promote interdisciplinary educational innovation projects involving multiple Schools.</li>
<li>Publish annual summaries of funded projects highlighting institutional impact and transferable good practice.</li>
</ul> <p><span>5. Strategic Leadership & Institutional Partnership</span></p><br>
<ul>
<li>Serve as AIU's institutional voice on teaching and learning, advising the VPAA, Deans, and Faculty Council on evidence-based teaching standards, assessment practices, and faculty development priorities</li>
<li>Build and maintain partnerships across AIU's institutional functions, with the ALO for accreditation evidence, with the Assessment Coordinator for SLO cycle management, with the CTO for educational technology, with the Registrar for course quality data, and with Student Affairs for student success initiatives</li>
<li>Represent AIU in regional and international teaching and learning networks, including the POD Network, HERDSA, and GCC university teaching and learning forums, building relationships and bringing back best practice that benefits AIU faculty</li>
<li>Where a joint academic appointment is agreed, teach one course per year in a relevant discipline or in the scholarship of teaching and learning, maintaining personal credibility as a practising educator and eligibility to participate in Faculty Council</li>
<li>Contribute to AIU's WSCUC self-study, addressing faculty development, assessment, and teaching quality providing documented evidence of CTL activity and impact</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<p>Doctoral degree (PhD or EdD) in Education, Higher Education Pedagogy, Instructional Design, Curriculum and Instruction, Educational Technology, or a closely related discipline required for joint academic appointment eligibility; strongly preferred for the administrative role.</p><br> <p><span>Experience</span></p><br>
<ul>
<li>Minimum seven (7) years of progressive experience in higher education, with at least three (3) years in a leadership role at a teaching and learning centre, faculty development office, or equivalent institutional function</li>
<li>Demonstrated experience leading or managing a Centre for Teaching & Learning, or equivalent institutional function, in a GCC university context</li>
<li>Documented experience designing and delivering faculty professional development programmes including workshops, learning communities, peer observation systems, and online development resources for diverse faculty audiences in a multicultural GCC environment</li>
<li>Proven experience in instructional design across multiple delivery modalities face-to-face, hybrid, and online with working knowledge of Canvas or equivalent LMS</li>
<li>Demonstrated experience with SLO/PLO assessment design, rubric development, and close-the-loop documentation in an accreditation context WASC, AACSB, or comparable quality framework experience is a significant advantage</li>
<li>Experience administering faculty development grants or awards managing competitive application processes, review committees, fund disbursement, and outcome reporting</li>
<li>Demonstrated experience supporting institutional strategic planning and organisational change within higher education.</li>
<li>Experience collaborating with academic quality assurance, accreditation, and institutional effectiveness initiatives.</li>
</ul> <p><span>Technical and Pedagogical Knowledge</span></p><br>
<ul>
<li>Deep, current knowledge of evidence-based pedagogy active learning, inclusive teaching, culturally responsive instruction, universal design for learning, and the scholarship of teaching and learning (SoTL)</li>
<li>Proficiency with Canvas (LMS) or equivalent platform both as a course designer and as a platform administrator supporting faculty adoption</li>
<li>Working knowledge of educational technology tools relevant to GCC higher education including AI tools for teaching and learning, audience response systems, digital assessment platforms, and collaboration tools</li>
<li>Knowledge of WSCUC accreditation standards particularly CFRs 2.3, 2.4, 2.5, 2.8, 2.9, and 3.3 and how CTL evidence maps to self-study requirements</li>
<li>Familiarity with the Advance HE Professional Standards Framework (PSF) or equivalent teaching quality framework is an advantage particularly for designing a faculty teaching qualification pathway</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>The credibility to walk into a room of experienced faculty from diverse national and disciplinary backgrounds and be taken seriously not as a trainer, but as a peer colleague who happens to know more about pedagogy than most</li>
<li>The cultural intelligence to build trust and engagement in a GCC university where teaching culture, professional norms, and attitudes toward feedback vary significantly</li>
<li>Excellent English oral and written communication the ability to write clearly for different audiences, from a workshop handout to a WSCUC self-study section to a newsletter article that faculty actually read</li>
<li>Arabic language proficiency is an advantage particularly for engagement with Arabic-speaking Kuwaiti faculty and with external stakeholders including PUC</li>
<li>Strong programme management capability the ability to run multiple concurrent programmes (induction, grants, peer observation, forum, website, repository) without dropping any of them</li>
<li>Genuine intellectual engagement with teaching the Director of a CTL must be the institution's most enthusiastic advocate for the idea that teaching can always be better, and that better teaching produces better outcomes for students</li>
<li>Demonstrated ability to influence institutional culture without direct line authority.</li>
<li>Ability to build consensus among academic leaders with differing priorities.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Prior experience establishing or significantly expanding a CTL at a GCC university candidates who have built something from the ground up are particularly valuable given AIU's founding-director context</li>
<li>Fellowship of Advance HE (FHEA) or Senior Fellowship (SFHEA) demonstrating internationally recognised teaching quality credentials that can anchor a faculty teaching qualification pathway at AIU</li>
<li>Published research or professional thought leadership on teaching and learning in higher education particularly in GCC or Arab higher education contexts, or in the scholarship of teaching and learning (SoTL)</li>
<li>Experience managing AI-related teaching and learning policy including responsible AI use frameworks, assessment design in an AI-enabled environment, and faculty training on generative AI tools</li>
<li>Prior experience contributing to a WSCUC, QAA, AACSB, or comparable accreditation self-study in the teaching and learning or faculty development sections providing direct documentation skills that will accelerate AIU's WASC process</li>
<li>Familiarity with Kuwait's higher education context PUC requirements, Kuwaiti student characteristics, Kuwait Vision 2035 workforce priorities enabling contextually grounded programme design from day one</li>
<li>Experience in curriculum transformation.</li>
<li>Experience leading digital transformation.</li>
<li>Experience establishing institutional communities of practice.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae</li>
<li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe a faculty development programme or centre initiative you personally designed and led in a GCC university, what was the starting state, what did you build, and how do you know it worked? (2) How do you build trust and engagement with faculty who are sceptical about CTL services, what is your strategy for turning opt-out faculty into advocates? (3) What is your vision for the AIU Centre for Teaching & Learning's role in the WASC accreditation process?</li>
<li>A brief teaching philosophy statement (maximum one page) not abstract, but specific: what do you believe about how university faculty learn to teach better, and how does that belief shape what you would do at AIU?</li>
<li>Contact details for three professional referees at least two of whom can speak to your centre leadership or faculty development work, and at least one of whom is a faculty member you have supported</li>
</ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the VPAA and a teaching and learning strategy presentation to a panel including the VPAA, two Deans, and a Faculty Council representative reflecting the shared governance principles that the CTL Dire</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At EY, we’re all in to shape your future with confidence.</p><br> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. </p><br> <p>Join EY and help to build a better working world.</p><br> <p>Our globally coordinated tax professionals offer connected services across all tax disciplines to help our clients thrive in an era of rapid change. We combine our exceptional knowledge and experience with the people and technology platforms that make us an ideal partner for all their tax-related needs. In Tax, we equip clients to make better business decisions by bringing insights to the forefront. We help companies understand the tax policies and tax laws of governments around the world to plan and comply accordingly.</p><br> <p>Our teams leverage transformative technologies to deliver strategy and execution, from tax and regulatory obligations to operations and workforce management, to reduce risk and drive sustainable value. Tax has six sub-service lines which cover a wide range of issues: Business Tax Services, Global Compliance and Reporting, Global Law, Indirect Tax, International Tax and Transaction Services and People Advisory Services.</p><br> <p><b>The opportunity</b></p><br> <p>Our GCR tax service line operates as a team of highly experienced tax professionals who focus on delivering efficient and effective resources to companies in the region. Our goal is to improve quality, manage risk, create efficiency and drive value. Our market leading approach combines standard and efficient processes, highly effective tools and an extensive network of local tax and accounting professionals. Our clients benefit from an integrated, consistent, and flexible quality service to address direct and indirect tax compliance, statutory accounting and financial reporting, and tax accounting.</p><br> <p>As part of a MENA team, you will be providing high quality services to clients across a range of industries. You will also lead a team looking after service delivery, co-ordination, issue resolution, and contract management of large-scale projects where you will need to manage and coordinate the delivery of tax services by EY teams in the region.</p><br> <p><b>Your key responsibilities</b></p><br> <p>You will combine strong technical skills with practical commercial, legislative and industry knowledge to lead a team in providing tax services. You will be responsible for a team to help manage our clients’ compliance and reporting needs. You will establish, maintain and strengthen valued internal and external relationships and ensure that the services delivered to clients is of the highest quality.</p><br> <p>You will be responsible for the day-to-day management of client engagements, monitor progress and deliverables, put in place the necessary standardized processes, anticipate and identify risks, escalate issues as appropriate and drive performance-improvement solutions.</p><br> <p>You will supervise high performing teams and build a positive learning culture, coaching and counseling junior team members to help them develop. You will also be responsible for ensuring adherence to our Tax Quality guidelines.</p><br> <p><b>Skills and attributes for success</b></p><br> <p>If you are an excellent communicator and detail oriented professional with a strong track record of management experience who is comfortable working across borders with a wide network of people and with large amount of data, you will be perfect for the role.</p><br> <p><b>To qualify for the role you must have</b></p><br> <ul> <li>A bachelor's degree with strong academic credentials in accounting, business, finance, taxation or any related essential fields.</li> <li>MBA, Masters or another related advanced degree and/or professional qualifications e.g. CA, CPA, ACCA, CTA, ADIT or equivalent qualification.</li> <li>A very strong knowledge and minimum 4+ years of experience in domestic and international tax rules/regulations, developments etc., ideally within a large professional services company or similar environment.</li> <li>A very strong background in tax accounting and tax auditing, ideally within a large professional services company or similar environment.</li> <li>A strong track record of managerial, organizational and project management experience.</li> </ul> <p><b>Ideally, you will also have</b></p><br> <ul> <li>Experience of dealing with multinational clients and ability to work in multi-cultural environment.</li> <li>In-depth commercial, legislative and industry knowledge.</li> <li>Kuwait Corporate tax and tax compliance experience</li> </ul> <p><b>What we look for</b></p><br> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p><br> <p><b>What we offer you </b></p><br> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p><b>EY </b>| Building a better working world</p><br> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><br> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><br> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br> <br> </div>