Database administrator DBA Jobs
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<h2 class="h5">Job description</h2>
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<p><b>Network Administrator</b></p><br><p><b>Camp Arifjan, Kuwait</b></p><br><p>The Leidos Defense Sector is looking for a Network Administrator to support US Army Central G2. The program provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems as well as network administration support for an organization comprised mostly of a Microsoft Enterprise software environment residing on multiple networks.<br> <br>The Network Administrator will be part of a dynamic team supporting customers throughout the ARCENT Area of Responsibility including both U.S. and coalition personnel. This is a deployed position located at Camp Arifjan, Kuwait.</p><br><p>Duty hours are 12 hours per day, 7 days per week, and are subject to local labor laws. This position also requires 24/7 on call availability, including weekends and holidays.</p><br><p><b>Primary Responsibilities:</b></p><br><ul><li>Perform troubleshooting of network and connectivity issues with network devices on multiple LANs, and coordinate troubleshooting on Tier 0 WAN circuits to ensure mission critical operations continue across the AOR</li><li>Install, maintain, and/or repair network infrastructure (i.e., Panduit, conduit, and/or terminating CAT5/6 or fiber).</li><li>Advise government customers on COMSEC duties and serve as COMSEC custodian as needed; understand US DoD COMSEC rules, policies, and regulations.</li><li>Comment on system changes through Configuration Control Boards (CCB) or similar tools.</li><li>Maintain required security posture on all network equipment in accordance with DoD and local command mandates and requirements, including updates, STIGs, IOS upgrades, and other basic network security requirements.</li><li>Assist Service Desk Technicians and System Administrators with Tier I and Tier II troubleshooting, as needed.</li><li>Participate in special projects and day‐to‐day operations as needed or assigned by the site lead, including surging to alternate locations for customer requirements.</li></ul><p><b>Basic Qualifications:</b></p><br><ul><li>Bachelor’s degree and 2+ years of related experience. Additional years of experience may be considered in lieu of a degree.</li><li>Active DoD Top Secret SCI required. </li><li>Active 8570 IAT II (or higher) Baseline Certification, such as: Security+|ce.</li><li>Active one of the Computing Environment certifications, such as: CCNA, JNCIA-Junos, MD-102: Endpoint Administrator.</li><li>Experience resolving Tier I and II hardware, software and application issues (printer, basic network (LAN) , scheduling & troubleshooting video tele-conferences (VTCs).</li><li>Knowledge of LAN switching, including Virtual Local Area Networks (VLANs), VLAN Trunk Protocol (VTP), Port Security, Spanning Tree, and Layer 2 and 3 switching configurations.</li><li>Understanding of Layer 3 routing protocols (EIGRP, OSPF, IS-IS, etc.) and best practices on implementation. </li><li>Experience in installing, configuring, maintaining, and troubleshooting Cisco‐based local‐area networks using various encryption devices; be able to document the network (such as with Visio).</li><li>Ability to install, configure, and maintain encryption devices (KG‐175D, KG-250x, KG-175G, etc.) at network points of presence and to extend networks throughout the local and regional areas, including management via GEM-X.</li><li>Understanding of Cisco WAN, LAN, and Data Center design practices, technologies and implementations.</li><li>Experience with network-based monitoring tools (SolarWinds, WhatsUp Gold, etc).</li><li>Experience configuring and troubleshooting Cisco VTC devices and VoIP phones.</li><li>Working knowledge of Active Directory Users & Computers, security groups and NTFS permissions, Cisco network/LAN principles, MS Windows 11, MS Office, desktop & laptop hardware, etc.</li><li>Ability to work 12-hour shifts on-site, 7 days per week.</li><li>On-call availability 24x7, including weekends and holidays.</li><li>Current U.S. passport with at least 36 months validity and 5 blank pages.</li><li>Must successfully complete CRC processing and medical screening and be designated “fit for deployment” (including medical tests and BMI analysis).</li><li>Must obtain and maintain host nation work visa, including required local/regional medical testing.</li><li>Must be willing to live and work in the State of Kuwait or deploy to austere forward locations as required.</li><li>Must comply with all corporate policies, local site policies, host nation laws, customs, and courtesies.</li></ul><p><b>Preferred Qualifications:</b></p><br><ul><li>Computing Environment certs include: CCNP: R&S or CCDP, JNCIP-ENT.</li></ul><p>AMSOPP1</p><br><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><br><u><b>Original Posting:</b></u>June 4, 2026<p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><br><br><br><br><br><br><br><br><b><u>Pay Range:</u></b>Pay Range $59,150.00 - $106,925.00<p><span>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p><br> </div>
<p>Reports To Head of Information Security Job Purpose Oversees the development and implementation of privacy policies, conducts audits and assessments to identify and mitigate risks, educate and train employees on data protection, serves as a point of contact for individuals regarding their personal data and play a crucial role in incident response, particularly in the event of data breaches.</p><p>Generic Accountabilities</p><p>2. Corporate Governance and Compliance Work fully within risk policies and procedures and compliance regulations and ensure all divisional activities comply with corporate governance & regulatory/legal frameworks</p><p>2. Policy & Processes Define ABK and divisional policies, processes and structures.</p><p>3. Risk management Identify, manage, mitigate and report on risk and potential risk in divisional activities</p><p>Compliance: Work fully within ABK s Compliance regulations and standards.</p><p>5. People Management Manage people in line with people policies and best practices.</p><p>Specific Accountabilities</p><p>Policy Development: Develop, implement, and update privacy policies and procedures to ensure the organization's activities align with data privacy and security principles and legal requirements.</p><p>Audits and Assessments: Conduct regular data protection audits and privacy impact assessments to identify and address potential risks associated with the processing of personal data.</p><p>Education and Training: Provide education and training to employees on data protection policies, procedures, and best practices to foster a culture of awareness and adherence to data privacy best practice within the organization.</p><p>Point of Contact for Data Subjects: Serve as the primary contact point for individuals (data subjects) regarding their personal data, responding to inquiries and facilitating the exercise of data subject rights as outlined in relevant data protection laws.</p><p>Monitoring and Reporting: Monitor the organization's data protection adherence, report regularly to senior management on key metrics and areas of concern, and act as a liaison with data protection authorities when necessary.</p><p>Incident Response: Lead the organization's response to data breaches or other data protection incidents, coordinating efforts to investigate, contain, and remedy the situation while ensuring timely and accurate notifications to affected parties and regulatory authorities.</p><p>Legal Adherence: Ensure the organization's adherence to data protection laws and regulations, including staying informed about changes in legislation and advising the organization on necessary adjustments to maintain adherence to regulatory requirements regarding data privacy and security.</p><p>Independence and Impartiality: Operate independently within the organization, free from conflicts of interest, to ensure impartiality in carrying out data protection duties and responsibilities.</p><p>Data Governance: Contribute to the establishment and maintenance of effective data governance practices, ensuring that data protection considerations are integrated into various processes and activities.</p><p>Continuous Improvement: Stay abreast of industry best practices, technological developments, and changes in data protection regulations to recommend and implement continuous improvement measures in the organization's data protection program</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree or Equivalent Certification/Experience in Information Sciences and Technology or Computer Science</li><li>7 years of experience in data privacy, data governance, risk management or related roles.</li><li>Strong knowledge of data privacy frameworks, standards, and best practices (e.g., GDPR, ISO 27701 etc.).</li><li>Expertise in data protection laws and practices, including deep understanding of GDPR and local regulations.</li><li>Professional certifications such as Certified Information Privacy Manager (CIPM), Certified Information Privacy Professional (CIPP-E), ISO 27701 Lead Implementer, Certified in Risk and Information Systems Control (CRISC) is preferred.</li><li>Ability to work effectively under pressure and to manage sensitive and confidential information.</li><li>Excellent verbal and written communication skills, with strong attention to detail.</li><li>Excellent analytical and problem-solving skills.</li><li>Leadership and Strong project management skills.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>
<strong>Install and Configure Network Equipment</strong></p><ul><li><p>Set up routers, switches, firewalls, wireless access points, and network cabling.</p></li><li><p>Configure LAN, WAN, VPN, and wireless networks.</p></li></ul><ol><li><p><strong>Monitor Network Performance</strong></p><ul><li><p>Continuously monitor network availability and performance.</p></li><li><p>Identify and resolve network bottlenecks and outages.</p></li><li><p>Ensure maximum uptime and reliability.</p></li></ul></li><li><p><strong>Troubleshoot Network Issues</strong></p><ul><li><p>Diagnose hardware, software, and connectivity problems.</p></li><li><p>Resolve internet, server, and communication issues.</p></li><li><p>Provide technical support to employees experiencing network-related problems.</p></li></ul></li><li><p><strong>Maintain Network Security</strong></p><ul><li><p>Configure and manage firewalls and intrusion prevention systems.</p></li><li><p>Implement security policies and access controls.</p></li><li><p>Monitor for cyber threats and respond to security incidents.</p></li><li><p>Apply security patches and firmware updates.</p></li></ul></li><li><p><strong>Manage User Accounts and Access</strong></p><ul><li><p>Create, modify, and remove user accounts.</p></li><li><p>Assign appropriate network permissions.</p></li><li><p>Support authentication services such as Active Directory.</p></li></ul></li><li><p><strong>Perform Network Maintenance</strong></p><ul><li><p>Upgrade network hardware and software.</p></li><li><p>Replace faulty equipment.</p></li><li><p>Conduct preventive maintenance to minimize downtime.</p></li></ul></li><li><p><strong>Backup and Disaster Recovery</strong></p><ul><li><p>Maintain backup systems for network configurations and critical data.</p></li><li><p>Develop and test disaster recovery procedures.</p></li><li><p>Restore network services after failures or disasters.</p></li></ul></li><li><p><strong>Document Network Infrastructure</strong></p><ul><li><p>Maintain network diagrams and configuration records.</p></li><li><p>Document IP addressing schemes, device inventories, and procedures.</p></li><li><p>Keep maintenance and incident logs up to date.</p></li></ul></li><li><p><strong>Support Servers and Network Services</strong></p><ul><li><p>Manage services such as DNS, DHCP, VPN, email, and file sharing.</p></li><li><p>Ensure servers and network applications operate efficiently.</p></li></ul></li><li><p><strong>Plan Network Expansion</strong></p><ul><li><p>Evaluate future networking requirements.</p></li><li><p>Recommend hardware and software upgrades.</p></li><li><p>Assist in designing scalable network infrastructure.</p></li></ul></li><li><p><strong>Ensure Compliance</strong></p><ul><li><p>Follow organizational IT policies and industry standards.</p></li><li><p>Help ensure compliance with security and data protection regulations.</p></li></ul></li><li><p><strong>Coordinate with Vendors</strong></p><ul><li><p>Work with internet service providers and equipment vendors.</p></li><li><p>Arrange repairs, replacements, and technical support.</p></li><li><p>Evaluate new networking technologies and solutions.
</p></li></ul></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualification : </strong>
B. E., (or) B. Sc., Computer Science (4/3 Years Full Time Course).
CCNA Certification is Must.</p><p><strong>Experience:</strong></p><p>Minimum 6 Years Experience in Network Administrator role. Good communication skills / computer skills (MS Office).
Hands on experience in networking, routing and switching, Knowledge of best practices around management, control & monitoring of server infrastructure.
Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is Mandatory.
Ability to set up and configure server hardware. Familiarity with backup and recovery software and methodologies
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p>We are seeking a highly motivated R&D Manager to lead our research and development activities and support the company's strategic growth objectives.</p><br><ul><li><p>Lead, mentor, and develop a team of Chemical Engineers</p></li><li><p>Drive the development and enhancement of lubricant products</p></li><li><p>Conduct technical and commercial research for customized customer solutions</p></li><li><p>Manage relationships with suppliers, manufacturers, OEMs, and industry standards organizations</p></li><li><p>Provide technical support, troubleshooting, and product recommendations to customers</p></li><li><p>Oversee laboratory operations, testing equipment calibration, and Quality Management Systems (QMS)</p></li><li><p>Ensure product data sheets and technical documentation remain up to date</p></li><li><p>Support marketing initiatives through the creation of technical content</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Bachelor's Degree in Chemical, Mechanical, or Industrial Engineering </p></li><li><p>Minimum 10 years of experience in the lubricant manufacturing industry </p></li><li><p>At least 2 years of experience in a managerial role </p></li><li><p>Proven expertise in lubricant formulation, product development, and market research </p></li><li><p>Strong leadership, organizational, and project management skills</p></li><li><p>Experience with ERP systems, SAP, and Microsoft Office </p></li><li><p>Established network of raw material suppliers and manufacturers </p></li><li><p>Fluent in English</p></li></ol><br><p><strong>Why Join?</strong> </p><p>✔ Lead strategic R&D and innovation initiatives</p><p> ✔ Work with global suppliers, manufacturers, and industry stakeholders </p><p>✔ Influence product development and business growth</p><p> ✔ Be part of a dynamic and forward-thinking organization</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're looking for a passionate and customer-focused Customer Success Manager to join our growing team in Kuwait . In this role, you'll build strong client relationships, drive product adoption, and help customers achieve measurable business outcomes with our SaaS solutions. If you enjoy solving problems, delivering exceptional customer experiences, and making a real impact on customer success, we'd love to hear from you. Responsibilities: Customer onboarding: Lead successful onboarding processes, ensuring seamless adoption of products or services. Proactive Project- and Stakeholder Management: Anticipate and address customer issues promptly, offering innovative solutions to maximize value. Steer multiple projects in parallel to success. Define and communicate Roles and Responsibilities, work with proven Project Management frameworks and tools. Understand customer needs: Gather insights into customer requirements, pain points, and challenges to tailor solutions effectively. Account planning: Develop comprehensive account plans to ensure customer success, growth, and retention. Strategic advice: Offer consultative guidance to corporate clients, aligning their objectives with the company's products/services. Foster strong relationships: Build and maintain strategic partnerships with key corporate clients, understanding their goals and objectives. Expansion: Work with the Sales Manager in a Land and Expand motion. Identify opportunities for upselling and cross-selling, increasing revenue and customer satisfaction. Retention: Be aware of your customer portfolio concerning potential churn and flag any risks early. Align closely with professional services and sales to ensure internal alignment. Develop & execute anti-churn strategies. Data analysis: Utilize data and metrics to assess customer health, identify trends, and provide data-driven recommendations. Customer advocacy: Serve as the voice of the customer within the company, advocating for their needs and interests. Create exciting best practices and success stories. Collaborative teamwork: Coordinate with sales, marketing, and product teams to deliver exceptional customer experiences and drive business growth.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>minimum of 3 years of experience as a Customer Success Manager, Consultant or Account Manager (ideally) for a SaaS company Degree in business, engineering, computer science, or comparable education Experience in customer management, confident in leading training workshops, demonstrating product advantages and executive meetings as well as successful management of conflict situations and negotiations Enjoy building relationships with key stakeholders and management levels Eager to work in a high-paced, dynamic environment with changing and evolving processes and tools. Excellent communicator with very good English, both written and spoken. Team player, tech savy, strong bias towards action, customer-centric mindset</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assist the Finance Manager in budgeting, forecasting, and financial planning. Prepare financial statements, MIS reports, and management reports. Monitor cash flow, expenses, and cost control measures. Supervise accounts payable, receivable, payroll, and general ledger. Ensure compliance with accounting standards, tax regulations, and company policies. Support internal and external audits. Analyze financial performance and recommend improvements. Supervise and guide the finance team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>M.Com or MBA in Finance. 510 years of finance experience in the hypermarket/retail industry. Strong knowledge of accounting, budgeting, taxation, and financial reporting. Proficiency in ERP systems and MS Excel. Good analytical, leadership, and communication skills.</div><p></p></section>
<h2 class="h5">Job description</h2>
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<p>MAIN PURPOSE OF JOB</p><p>To manage teams to undertake the development and implementation of Proposals and Tenders and build partnerships with</p><p>clients to meet needs and objectives in order to facilitate the securing of new and future projects for the Company.</p><p>JOB OBJECTIVES</p><p>1. To ensure that scope is clearly identified and complied with in respect to commercial, technical &amp; contractual</p><p>requirements.</p><p>2. To identify and develop alliances with Engineering Consultants and to meet with clients, represent the Company at</p><p>pre-tender meetings for tender clarification, negotiation and optimization of work scope.</p><p>3. To understand and identify the scope, terms and conditions of the Request for Proposal (RFP) and determine the risks</p><p>and contingencies through structured risk analysis and to manage the delivery of Proposals that meet the objectives of</p><p>the RFP.</p><p>4. To review developed estimates based on historical data, take offs, vendors, subcontract proposals, site conditions,</p><p>client’s expectations and requirements.</p><p>5. To manage teams to develop tenders and bids for future work for the Company and to directly ensure all tender and</p><p>contract development activities are in accordance with company procedures</p><p>6. To contribute data to recommendation of Bid / No Bid based on schedule restraints, incompatibility with strategic</p><p>objectives, risk profiles and advise Department management on proposal status, bidding strategy and price</p><p>7. To coordinate work with operations and other support services to develop direction and guidelines for preliminary and</p><p>final operations Project Execution Plan (PEP) to ensure schedules, critical milestones and procurement deliverables are</p><p>met, according to tender requirements</p><p>8. To interface with EPC contractors, PMC contractors and Sub contractors on scope and pricing issues as a</p><p>representative of the Company and to develop and hand over to Operations complete packages to build awarded</p><p>projects including budget</p><p>9. To prioritize and determine existing and future resources and personnel requirements in order to meet current and</p><p>projected workloads and demands.</p><p>10. To review tender documentation and identify the key elements of the proposal in accordance with Company policies &amp;</p><p>procedures and commercial best practice</p><p>11. To communicate efficiently and effectively with the Department Manager as required to bring clarity to new proposals</p><p>12. To thoroughly review estimates and costs with the Department Manager prior to a proposal being submitted</p><p>13. To submit authorised Technical and Commercial proposals to clients including the applicable list of deviations in the</p><p>clients&#39; required format</p><p>14. To maintain up-to-date knowledge regarding the execution efficiency and difficulties faced by current Company</p><p>projects for use in future tenders</p><p>15. To maintain up-to-date commercial knowledge of the local market including, tender results and competitor price levels</p><p>16. To invite quotations and offers &amp; prepare technical comparison for all offers from Suppliers and Subcontractors and to</p><p>select one of them.</p><p>17. To clarify doubts in tenders through written communication with client for any missing information.</p><p>18. To Prepare &amp; Estimate man-hours, deployment schedules, equipment required &amp; project schedule for the project by</p><p>discussing with clients, vendors, personnel in other departments or Construction Engineers.</p><p>19. To prepare and maintain a directory of suppliers, contractors &amp; sub-contractors</p><p>ESSENTIAL WORK ACTIVITIES</p><p> Reviewing / Evaluating Assessing / Evaluating</p><p> Planning Problem Solving / Designing</p><p> Representing / Selling Integrating / Coding / Estimating</p><p> Controlling / Directing Checking</p><p>SAFETY AND QUALITY RESPONSIBILITIES</p><p> Maintain standards of safety and comply with Company’s Health, Safety and Environment</p><p>Management System requirements.</p><p> Take reasonable care of own health and safety and that of others in the workplace.</p><p> Follow and maintain Company Standards of Quality in accordance with Company Quality</p><p>System requirements</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>EDUCATION, SKILLS AND EXPERIENCE</p><p>Essential:</p><p> A Bachelor’s Degree in an Engineering discipline.</p><p> Leadership & Supervision</p><p> Business Management</p><p> Project Management</p><p> Quality Assurance</p><p> Safety Management</p><p> Data Analysis</p><p> Risk Assessment</p><p> Tendering, proposal and contract development</p><p> Codes and Practices</p><p> Planning</p><p> Knowledge of Approval cycle</p><p> 13 to 15 Years of Work Experience as a multi discipline Engineer / Project Manager with experience in EPC Project</p><p>Management, Tendering and contracts, Business Admin and Management</p></div>
<p><h4>Building on our past. Ready for the future</h4>
<p>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.</p>
<h4>Specific accountabilities:</h4>
<p><strong>Pre-award activities:</strong> Responsible for bid invitation preparation, processing queries from bidders, preparation of bid evaluation programmes, evaluation of bids, negotiation, contract preparation and award formalities.</p>
<p><strong>Post-award activities:</strong> Responsible for conducting kick-off meetings, coordinating all contract submittals and correspondence, preparation and processing of variation orders, claims and close out.</p>
<p>Manages the drafting of invitation to tender packages for contracts for large oil and gas facilities projects. Reviews and, if necessary, proposes comments on and proposes alternative text or clauses to client contract conditions.</p>
<p>Reviews issues with legal, risk management, tax, and accounting personnel as a condition precedent to submitting to management for approval.</p>
<p>Functions as a part of a negotiating team consisting of project management staff, to establish the terms and conditions of a contract.</p>
<p>Monitors and ensures the business provisions of assigned contracts are administered to ensure compliance with contractual terms and conditions. Keeps the Projects Contracts Manager advised as to the scope, financial, and risk features of applicable contracts.</p>
<p>Ensures documentation to negotiate change orders are properly produced and maintained.</p>
<p>Prepares letters to clients requesting approvals and interpretations necessary to comply with the provisions of the contract.</p>
<p>Ensures project and facility acceptance documents are prepared and are followed through and that acceptances are signed by the client.</p>
<p>Furnishes business and financial information requested by the client concerning the project, as delegated by the Project Manager.</p>
<p>Identifies contractual problems and takes appropriate action to ensure a satisfactory resolution. Follows up on those problems which demand management attention, to ensure timely response to the client; and management of contract quality standards.</p>
<h4>Qualification:</h4>
<ul>
<li>Bachelor's degree in engineering or bachelor degree in science, commerce or law.</li>
<li>IACCM professional certification in 'Contract and Commercial Management Advanced Practitioner' or equivalent is a plus.</li>
</ul>
<h4>Experience:</h4>
<ul>
<li>Extensive knowledge of contractual terms and conditions and commercial contract law.</li>
<li>Excellent understanding and extensive experience of the procurement and contract administration processes and principles from preparation and issue of bidders lists, contracting plans and bid invitation package preparation through to award, administration and close out of contracts.</li>
<li>Strong grasp of procedural requirements and necessity of providing an audit trail for management purposes.</li>
<li>Middle East and Arabian Gulf experience is preferred but not mandatory.</li>
</ul>
<h4>Moving forward together</h4>
<p>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.</p>
<p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.</p>
<p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.</p>
<p>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Finance Manager to oversee financial planning, budgeting, accounting, reporting, and compliance for engineering operations while ensuring strong financial controls and business performance. Key Responsibilities Manage budgeting, forecasting, and financial planning. Prepare financial statements and MIS reports. Monitor cash flow, cost control, and profitability. Ensure compliance with accounting standards, tax, and statutory regulations. Supervise accounts payable, receivable, payroll, and general ledger. Coordinate audits and maintain internal financial controls. Support project costing, financial analysis, and management decision-making.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>M.Com or MBA in Finance. 8 10 years of finance experience in the engineering sector. Strong knowledge of accounting principles, budgeting, and financial reporting. Proficiency in ERP systems and MS Excel. Excellent analytical, leadership, and communication skills.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>JOB TITLE</strong><br>Manager - Monetization | MAF Retail | Head Office Kuwait<br><strong>ROLE SUMMARY</strong><br>Manager - Monetization is responsible for the implementation and execution of Monetization and Marketing Operations strategies and campaigns within the assigned Country. The role holder is also responsible for working closely with the CORP HO and various internal stakeholders to ensure the local needs of the country is translated correctly by the overall strategy, and uniformity is maintained in alignment with guidelines.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Review day to day promotional activities and develop reports on the success of the promotion for the assigned country.</li><li>Collect customer data on retention and engagement of the customers to ensure high life time value.</li><li>Develop reports on the marketing strategy, collating and identifying different metrics that can be used by the marketing department to identify number of customers reached and the marketing ROI.</li><li>Develop value proposition for existing and new products, and translate it into business practices.</li><li>Generate new ideas for customer acquisition and retention initiatives based on learnings from internal, customer, and third-party research.</li><li>Develop business cases and implementation plans, and coordinate cross-departmental initiatives.</li><li>Conduct market research necessary to support idea generation and business case development.</li><li>Work closely with user research teams to develop a deeper understanding of customers.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Work closely with user research teams to develop a deeper understanding of customers.</li><li>5+ years in a similar position .</li><li>Strong analytical and technical skills.</li><li>Project management.</li><li>Strong communicator and presentation skills .</li><li>Excellent organizational and time management skills.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <br> </p> <p> <strong>Job Purpose</strong> </p> <p>The Key Account Manager Business Solutions is responsible for managing strategic enterprise accounts and driving revenue growth by identifying, developing, and closing high-value opportunities within the Business Solutions vertical. The role focuses on building long-term client relationships, understanding business needs, and promoting advanced technology offerings across areas such as Advanced Analytics & AI, Cloud, Cybersecurity, IoT, Command & Control Centers, and Data Center technologies.</p> <p> <strong>Key Responsibilities</strong> </p> <p> <strong>Strategic Account Management</strong> </p> <ul> <li>Manage and develop relationships with assigned key accounts across enterprise and government sectors.</li> <li>Act as the primary point of contact for strategic clients.</li> <li>Build strong relationships with senior decision-makers including CIOs, CTOs, and IT Directors.</li> <li>Develop and execute strategic account plans to expand business opportunities.</li> </ul> <p> <strong>Business Development</strong> </p> <ul> <li>Identify and pursue new opportunities within the Business Solutions portfolio.</li> <li>Develop new clients and expand existing accounts across multiple sectors in Kuwait.</li> <li>Lead the sales cycle from opportunity identification through proposal development, negotiation, and contract closure.</li> <li>Build and maintain a strong sales pipeline.</li> </ul> <p> <strong>Sales & Revenue Growth</strong> </p> <ul> <li>Achieve assigned sales targets and revenue objectives.</li> <li>Contribute to overall revenue growth within the Business Solutions vertical.</li> <li>Provide regular forecasts and sales performance reports.</li> </ul> <p> <strong>Client Engagement</strong> </p> <ul> <li>Conduct regular meetings and business reviews with key clients.</li> <li>Understand customer challenges and align technology offerings with their business objectives.</li> <li>Ensure high levels of customer satisfaction and long-term partnerships.</li> </ul> <p> <strong>Internal Collaboration</strong> </p> <ul> <li>Work closely with pre-sales, technical, and delivery teams to develop competitive proposals.</li> <li>Coordinate with internal stakeholders to ensure successful project delivery.</li> <li>Support bid preparation and technical-commercial proposals.</li> </ul> <p> <strong>Market Awareness</strong> </p> <ul> <li>Monitor market trends, emerging technologies, and competitor activities.</li> <li>Identify new sectors and opportunities for business expansion.</li> <li>Provide market insights to support strategic decision-making.</li> </ul> <p> <strong>Key Technologies within the Business Solutions Portfolio</strong> </p> <ul> <li>Advanced Analytics & Artificial Intelligence</li> <li>Cloud Native Applications & Cloud Migration</li> <li>Cyber Security & Data Protection</li> <li>Command & Control Centers</li> <li>IoT & Smart Solutions</li> <li>Data Center Technologies</li> </ul> <p> <strong>Qualifications</strong> </p> <p>Bachelor s Degree in Business Administration, Information Technology, Engineering, or a related field.</p> <p> <strong>Experience Requirements</strong> </p> <ul> <li>5 8 years of proven experience in technology sales or key account management.</li> <li>Strong understanding of enterprise technology trends and digital transformation initiatives.</li> <li>Experience working with enterprise or government clients is an advantage.</li> </ul> <p> <strong>Skills & Competencies</strong> </p> <ul> <li>Strong strategic sales and account management capabilities</li> <li>Excellent negotiation and relationship-building skills</li> <li>Strong communication and presentation abilities</li> <li>Ability to work independently and manage complex sales cycles</li> <li>Commercial awareness and strategic thinking</li> </ul> <p> <strong>Language Requirements</strong> </p> <ul> <li>English: Professional proficiency required</li> <li>Arabic: Strong advantage</li> </ul></div></section>
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The Exhibition Sales Manager is responsible for leading and driving all sales activities across Artex's portfolio of exhibitions in Kuwait and the GCC. The role requires a senior commercial professional who can build and manage a sales team, develop strategic client relationships, and take full ownership of booth sales revenue targets across the annual events calendar. This is a key leadership position reporting directly to the founders, with significant influence over the commercial direction of the company.Sales Leadership & StrategyDevelop and execute the sales strategy for each exhibition in the Artex calendarSet individual and team booth sales targets per event and ensure they are metIdentify new business opportunities and market segments for exhibitor acquisitionBuild and maintain a high-value pipeline of corporate accounts, brands, and industry playersLead by example by personally managing key accounts and high-value dealsMonitor market trends and competitor activity to inform pricing and positioning strategyTeam ManagementRecruit, onboard, and manage the sales team including sales representatives and agentsSet clear KPIs and performance targets for each team memberConduct regular one-on-one reviews, coaching sessions, and team meetingsMotivate and develop the team to consistently exceed individual and collective targetsCreate a high-performance sales culture built on accountability and resultsClient Relationship ManagementServe as the senior point of contact for key exhibitor accounts and strategic partnersBuild long-term relationships with decision-makers across target industriesNegotiate and close high-value contracts within approved commercial parametersEnsure exhibitor satisfaction from contract signing through to event deliveryDrive repeat participation and referrals from existing exhibitor baseCoordination & ReportingReport directly to the founders on all commercial matters, pipeline performance, and strategic opportunitiesProvide accurate weekly and monthly sales forecasts and pipeline reports to the founding teamWork closely with operations and marketing to align sales activity with event deliveryContribute to commercial planning, pricing strategy, and budgeting for each eventOversee CRM management and ensure data integrity across all accountsRepresent Artex at industry functions, trade events, and senior client meetingsStakeholder & Founder CollaborationWork hand-in-hand with the founders to shape the commercial vision of the companyProvide market intelligence and on-the-ground feedback to inform business decisionsParticipate in leadership discussions on event concepts, expansion plans, and new market opportunitiesAct as a trusted commercial partner to the founding team in building Artex's reputation in the Kuwait exhibitions market<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Desired SkillsProven ability to lead, motivate, and develop a sales team in a target-driven environmentStrong strategic thinking with the ability to build and execute a commercial sales plan from scratchExceptional negotiation and closing skills with a track record of winning high-value contractsExcellent communication and presentation skills in both Arabic and English — confident engaging C-level decision-makersDeep understanding of the Kuwait and GCC business landscape with an established network across key industriesEntrepreneurial mindset — comfortable operating in a fast-paced startup environment with minimal structureAbility to work directly with founders and contribute beyond the sales functionCommercially astute with the ability to analyze pipeline data and translate it into accurate forecastsExperience managing a CRM system and driving data discipline across a sales teamStrong organizational skills with the ability to manage multiple events and accounts simultaneouslyHigh emotional intelligence — able to build lasting relationships with clients, partners, and internal stakeholdersSelf-starter who takes full ownership of results without waiting to be directed<br>
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Director, Centre for Teaching & Learning (CTL) American International University
Education & Training
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>About The American International University</strong> American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching & Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make. For more information, visit: www.aiu.edu.kw</p><p><strong>Department Profile</strong> The Centre for Teaching & Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up. The CTL carries three interconnected institutional mandates at AIU:</p><ul><li><strong>Faculty Excellence & Development:</strong> Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li><li><strong>Learning Innovation & Digital Education:</strong> Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li><li><strong>Assessment, Accreditation & Institutional Evidence:</strong> Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires (the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching & Learning Impact Report).</li></ul><p><strong>Scope of Work</strong> The Director of the Centre for Teaching & Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Faculty Professional Development</strong></p><ul><li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li><li>Lead the New Faculty Induction Programme each September (a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services)</li><li>Establish and facilitate Faculty Learning Communities (peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development)</li><li>Coordinate and manage the peer observation of teaching cycle (providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism)</li><li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness (functioning as a trusted advisor, not an evaluator)</li><li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty (including those with heavy teaching loads), offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li><li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li><li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li> </li></ul><p></p></section>
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<p>We are seeking an experienced and results-driven <b>F&B Operations Manager</b> to oversee the day-to-day operations of our cafe outlets. The successful candidate will ensure operational excellence, deliver exceptional customer experiences, lead and develop high-performing teams, and drive profitability while maintaining the highest standards of quality, hygiene and service.</p><p><br></p><ol><li>Oversee daily operations in the food and beverage department, ensuring that all processes align with company standards and enhance customer satisfaction.</li><li>Develop and implement operational strategies that optimize efficiency, reduce costs, and improve service delivery across all our cafes. </li><li>Ensure all cafés maintain high standards of cleanliness, food quality, presentation, and customer service.</li><li>Collaborate with the marketing team to create promotional campaigns that increase customer engagement and drive sales in food and beverage offerings.</li><li>Develop, implement and maintain Standard Operating Procedures (SOPs) across all outlets.</li><li>Train, mentor, and supervise staff members to ensure high levels of performance and adherence to health and safety regulations.</li><li>Analyze operational data to identify trends, forecast demand, and develop actionable insights that support business goals.</li><li>Manage inventory levels and supplier relationships to ensure timely procurement of quality food and beverage products.</li><li>Conduct regular audits of food and beverage operations to ensure compliance with quality standards and regulatory requirements.</li><li> Implement customer feedback mechanisms to continuously improve service quality and address any issues promptly.</li><li> Prepare and present reports to senior management on operational performance, highlighting successes and areas for improvement.</li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</p><p>Minimum <b>8 plus years</b> of experience in café or restaurant operations, including at least 3<b> years in a managerial role</b>.</p><p>Experience managing multiple café outlets is highly preferred.</p><p>Strong leadership skills to effectively manage and motivate diverse teams.</p><p>Excellent communication skills for clear interaction with staff and customers.</p><p>Proficiency in data analysis to make informed operational decisions.</p><p>Experience in inventory management and supplier negotiations.</p><p>Knowledge of health and safety regulations in food service operations.</p><p>Ability to develop and implement effective marketing strategies.</p><p>Strong problem-solving skills to address operational challenges efficiently.</p><p>Strong financial acumen with experience managing budgets, food cost, and labor cost. </p><p>Knowledge of food safety regulations and HACCP principles.</p></div>
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<p><b>Role Summary</b></p>
<p>The Product Development Manager/Sr. Food Technologist leads technical product development across salty snacks portfolio — including chips, extruded snacks, and baked products. The role drives the innovation pipeline, ensuring that all products meet sensory, cost, and regulatory requirements while maintaining company reputation for quality and consumer appeal.</p>
<p><b>Key Responsibilities</b></p>
<p><b><span>A. Product Development & Innovation</span></b></p>
<ul>
<li><span>Lead the formulation, bench development, and pilot-plant trials for new salty snack products.</span></li>
<li><span>Work with Marketing to translate consumer insights into viable product concepts.</span></li>
<li><span>Optimize formulations for cost, functionality, and sensory performance.</span></li>
<li><span>Develop flavor and seasoning systems in partnership with suppliers.</span></li>
<li><span>Coordinate sensory evaluations and shelf-life studies.</span></li>
</ul>
<p><b><span>B. Process Development</span></b></p>
<ul>
<li><span>Own the technical validation of new products on production lines (extruders, fryers, and dryers).</span></li>
<li><span>Collaborate with Engineering on new equipment commissioning and process setup.</span></li>
<li><span>Establish and document process parameters, standard operating procedures (SOPs), and line capability studies.</span></li>
<li><span>Drive yield and oil absorption optimization.</span></li>
</ul>
<p><b><span>C. Cross-Functional Collaboration</span></b></p>
<ul>
<li><span>Partner with QA, Procurement, and Operations to ensure successful scale-up.</span></li>
<li><span>Support Marketing in preparing product specifications, claims, and packaging validations.</span></li>
<li><span>Liaise with supply chain and finance teams to cost models and margin targets.</span></li>
</ul>
<p><b><span>D. Continuous Improvement</span></b></p>
<ul>
<li><span>Analyze process data and implement improvements in product stability, quality, and efficiency.</span></li>
<li><span>Benchmark KITCO's snack products against global competitors.</span></li>
<li><span>Stay up to date on ingredient innovations, healthier oil alternatives, and flavor trends.</span></li>
</ul>
<p><b><span>E. Leadership & Documentation</span></b></p>
<ul>
<li><span>Manage R&D technologists or assistants assigned to snack development.</span></li>
<li><span>Maintain full technical documentation: formulations, process sheets, trial reports, and product specifications.</span></li>
<li><span>Ensure full compliance with Mezzan's HSE and Food Safety policies.</span></li>
</ul>
<p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul>
<li><span>10-15 years' experience in savory snack manufacturing (extruded, pellet, and potato-based products).</span></li>
<li><span>Proven track record of developing commercially successful products in regional or international snack companies.</span></li>
<li><span>Strong understanding of formulation, processing, and frying systems (pellet frying, batch, and continuous lines).</span></li>
<li><span>Capable of managing pilot trials, scale-up, and industrial validation in collaboration with operations and quality.</span></li>
<li><span>Familiar with seasoning systems, oil management, shelf-life testing, and packaging interactions.</span></li>
<li><span>Excellent project management and cross-functional coordination skills (Marketing, Procurement, QA, and Manufacturing).</span></li>
<li><span>Ideally experienced with Middle East markets and consumer preferences.</span></li>
</ul></div>
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<p>(Job Description)</p><p><b>Job Title:</b> Planning & S&OP Manager</p><p><b>Department:</b> Supply Chain</p><p><b>Reports To:</b> Supply Chain Director / Operations Director</p><p>Job Purpose</p><p>Responsible for leading the Sales & Operations Planning (S&OP) process, demand planning, inventory management, procurement planning, and cross-functional collaboration to ensure product availability while optimizing inventory, cost, and service levels.</p><p>Key Responsibilities</p><ul><li>Lead the monthly Sales & Operations Planning (S&OP) process.</li><li>Develop demand forecasts using historical data, sales trends, and business insights.</li><li>Manage inventory planning to maintain optimal stock levels and reduce excess inventory.</li><li>Coordinate supply planning with suppliers and internal stakeholders.</li><li>Oversee purchasing planning for food, non-food items, equipment, and operational supplies.</li><li>Monitor inventory performance and implement initiatives to reduce stock shortages and obsolete inventory.</li><li>Develop and track Supply Chain KPIs, including inventory turnover, forecast accuracy, service level, and stock availability.</li><li>Collaborate with Sales, Operations, Finance, Logistics, and Procurement teams to align business objectives.</li><li>Prepare executive reports and dashboards for senior management.</li><li>Support new store openings by planning equipment, inventory, and procurement requirements.</li><li>Identify opportunities to improve planning processes and supply chain efficiency.</li><li>Manage supplier planning activities and coordinate with logistics providers to ensure timely deliveries.</li><li>Lead process improvement initiatives to optimize inventory costs and operational performance.</li><li>Coach and develop planning team members while monitoring departmental KPIs.</li><li>Ensure compliance with company policies and supply chain procedures.</li><li>Support product launches, promotional campaigns, and seasonal planning activities.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, or related field.</li><li>Master's degree is preferred.</li><li>10+ years of experience in Supply Chain Planning, Inventory Management, Demand Planning, or S&OP.</li><li>Experience in FMCG, Retail, QSR, or Food & Beverage industries.</li><li>Strong knowledge of S&OP, Demand Planning, Supply Planning, Inventory Control, Procurement Planning, and Forecasting.</li><li>Advanced knowledge of ERP systems such as SAP, Oracle Fusion, or similar.</li><li>Advanced Microsoft Excel and reporting skills.</li></ul><p>Core Competencies</p><ul><li>Sales & Operations Planning (S&OP)</li><li>Demand Forecasting</li><li>Supply Planning</li><li>Inventory Management</li><li>Procurement Planning</li><li>Supply Chain Analytics</li><li>KPI Management</li><li>Strategic Planning</li><li>Cross-functional Leadership</li><li>Vendor & Supplier Management</li><li>Process Improvement</li><li>Cost Optimization</li><li>Data Analysis</li><li>Team Leadership</li><li>Stakeholder Management</li><li>Problem Solving</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Technical Skills</p><ul><li>Sales & Operations Planning (S&OP)</li><li>Demand Planning & Forecasting</li><li>Supply Planning</li><li>Inventory Management & Inventory Control</li><li>Procurement & Purchasing</li><li>Supply Chain Management</li><li>Material Requirements Planning (MRP)</li><li>Inventory Optimization</li><li>Demand Forecasting & Analytics</li><li>KPI Development & Performance Monitoring</li><li>Data Analysis & Business Reporting</li><li>Vendor & Supplier Management</li><li>Cost Optimization</li><li>Logistics Coordination</li><li>Import & Export Operations</li><li>New Store Planning</li><li>Product Launch Planning</li><li>ERP Systems (SAP, Oracle Fusion)</li><li>Microsoft Excel (Advanced)</li><li>Microsoft Office Suite</li></ul><p>Soft Skills</p><ul><li>Leadership & Team Management</li><li>Strategic Planning</li><li>Analytical Thinking</li><li>Problem Solving</li><li>Decision Making</li><li>Cross-functional Collaboration</li><li>Communication Skills</li><li>Negotiation Skills</li><li>Stakeholder Management</li><li>Project Management</li><li>Process Improvement</li><li>Time Management</li><li>Change Management</li><li>Continuous Improvement</li><li>Coaching & Team Development</li><li>Attention to Detail</li><li>Adaptability</li><li>Presentation Skills</li><li>Conflict Resolution</li></ul><p><br></p></div>
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<p>The Customer Success Manager role is pivotal in ensuring that our clients receive the highest level of service and support. As a key member of our team, you will be responsible for fostering strong relationships with clients, understanding their needs, and guiding them towards achieving their business objectives. This position is not just about maintaining customer satisfaction; it’s about creating lasting partnerships that drive mutual success. You will play an essential role in helping our clients navigate our services and solutions, ensuring they maximize their investments.</p><p>In this role, you will have the opportunity to grow your career in a dynamic environment that values innovation and collaboration. We pride ourselves on our inclusive team culture, where every voice is heard, and every idea is valued. As a Customer Success Manager, you will receive ongoing training and development opportunities to enhance your skills and advance your career. You will be supported by a dedicated team that is committed to your professional growth, ensuring you have the resources you need to succeed.</p><p>As you step into this role, you will not only contribute to the success of our clients but also to the strategic direction of our company. Your insights and feedback will be invaluable as we continue to evolve our services. This is an exciting opportunity for those who are passionate about customer success and want to make a significant impact in a thriving organization.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain strong relationships with clients to understand their needs and ensure they are satisfied with our services, utilizing CRM tools to track interactions and outcomes.</li><li>Act as the primary point of contact for clients, addressing any concerns or issues promptly to enhance customer satisfaction and retention rates.</li><li>Collaborate with cross-functional teams to ensure that client feedback is incorporated into product development and service enhancement initiatives.</li><li>Conduct regular check-ins with clients to assess their usage of our products and services, providing insights and recommendations for optimization.</li><li>Develop and deliver training sessions for clients to help them utilize our services effectively, ensuring they achieve their desired outcomes.</li><li>Analyze customer data and feedback to identify trends and areas for improvement, informing strategic decisions and service offerings.</li><li>Prepare and present performance reports to clients, highlighting key metrics and demonstrating the value of our services in achieving their goals.</li><li>Facilitate onboarding processes for new clients, ensuring a smooth transition and integration into our systems.</li><li>Stay updated on industry trends and best practices in customer success management to continuously improve our service delivery and client engagement strategies.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Experience:</b> 3–5 years</p><p><b>Key Requirements:</b></p><ul><li>Kuwaiti National.</li><li>Customer Success or Account Management experience within SaaS, software, or digital solutions.</li><li>Strong client onboarding, adoption, retention, and relationship management experience.</li><li>Ability to understand customer business needs and maximize platform utilization.</li><li>Excellent communication and client engagement skills.</li></ul><p><br></p></div>
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<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The Roche Kuwait early in career Program is a 12 months rotational development program at Roche. The program is tailored for high potential individuals at an early stage of their career, and No work experience is required. The program accelerates their professional development and enables them to be key contributors to Roche's purpose and what patients need next.</p><br><p><b>Roche Kuwait offers Professional Service Administrator position for a period of 11 months and one month rotation with the below main responsibilities: </b></p><br><p><b>Your Responsibilities</b></p><br><ul><li><p>Provide back-office support to the Professional Services team through Roche Field Service solutions, including case creation and dispatching to assigned personnel</p><br></li><li><p>Collaborate with the Service Team Leader to prepare necessary documents and schedule instrument implementations with customers, manage preventive maintenance (PM) schedules, and upload PM reports for invoicing processes for public and private hospitals.</p><br></li><li><p>Manage spare parts by arranging courier services, overseeing spare part inventory, ordering, and collaborating with supply chain for order follow-ups.</p><br></li><li><p>Liaise with various teams to prepare and send necessary documents (urgent letters, site service reports, etc.) to field engineers.</p><br></li><li><p>Collaborate with business partners (e.g., water units, UPS, 3rd-party materials, lab renovation contractors) to track daily pending issues and manage reminders.</p><br></li><li><p>Daily monitoring and updating of internal systems cases for field engineers; open, dispatch, and follow up on cases through to closure.</p><br></li><li><p>Archive both hard and soft copies of service documents and maintain organized filing systems in the office and core map.</p><br></li><li><p>Manage document flow between Roche, and the customers, including contracts, proposals, quotations, and repair requests.</p><br></li><li><p>Control the numbering, sorting, filing, and retrieval of documents produced by the technical team or department to ensure accuracy and security.</p><br></li><li><p>Support the team with petty cash management, handling departmental expenses, and processing documents efficiently.</p><br></li></ul><p><b>Your Opportunity</b></p><br><ul><li><p>Participants build an extensive network within Roche and upskill themselves</p><br></li><li><p>Best possible work environment is designed to foster participants' learning experience</p><br></li><li><p>Participants will have access to senior leaders and will be assigned to a mentor to support their career journey</p><br></li><li><p>Contributing to purpose driven projects and taking responsibilities from day 1</p><br></li></ul><p><b>Who You Are</b></p><br><ul><li><p>You hold a Bachelor degree in Life Sciences, Economy, Business Administration, or any related area</p><br></li><li><p>You are at an early stage in your career. Fresh graduates will be preferred</p><br></li><li><p>Having a basic understanding of healthcare system is preferred</p><br></li><li><p>You are eager to work with diverse cultures</p><br></li><li><p>You are curious and have passion for learning new things, and have high degree of integrity and courage</p><br></li><li><p>You have excellent communication and innovative skills</p><br></li><li><p>You are proficient in English</p><br></li></ul><p><b>Our mission</b></p><br><p>Roche is a global pioneer and leader in Personalized Healthcare. We provide breakthrough differentiated medicines and diagnostic tests using expertise in Science, Technology and Data so that people can live better lives. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all.</p><br><p>We are living in truly historic times. The rapid digitalization of healthcare fuels an accelerated transformation in our industry. This change requires leaders who are entrepreneurial, who trust and encourage teams to take risks, learn and progress quickly.</p><br><p><b>Program Characteristics/Scope </b></p><br><ul><li><p>A rotational talent development program</p><br></li><li><p>12 months in different disciplines</p><br></li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Assistant Product Manager for TV & Audio plays a pivotal role in shaping our product offerings within the retail and wholesale sectors. This position is designed for individuals who are passionate about consumer electronics and are eager to contribute to a dynamic team. As part of our innovative company, you will have the opportunity to work closely with senior product managers and cross-functional teams to develop strategies that enhance our product lines and drive sales growth. Your insights and creativity will help us stay ahead in a competitive market.</p><p>In this role, you will not only manage product assortments but also engage in market analysis to identify trends and consumer preferences. The culture here is collaborative and encourages continuous learning, which means you will have access to training programs that will enhance your skills and knowledge in product management. This is an excellent opportunity for career growth, as you will have the chance to take on increasing responsibilities and contribute to strategic decision-making processes.</p><p>Moreover, as an Assistant Product Manager, you will be part of a team that values innovation and customer satisfaction. Your contributions will directly impact our product offerings and overall business performance. We are committed to fostering a supportive environment where your ideas are valued, and your professional development is prioritized. If you are ready to take the next step in your career and make a significant impact in the retail and wholesale industry, we invite you to apply and join us on this exciting journey.</p><p><b>Responsibilities:</b></p><ol><li>Assist in developing product strategies by conducting market research and analyzing consumer trends to ensure our TV & Audio offerings meet customer needs and preferences.</li><li>Collaborate with the marketing team to create compelling promotional materials and campaigns that effectively communicate product benefits and drive sales.</li><li>Coordinate with suppliers and vendors to manage product inventory levels, ensuring timely availability and optimal stock levels to meet consumer demand.</li><li>Support the product launch process by preparing training materials for sales staff and ensuring they are well-equipped to communicate product features and benefits.</li><li>Monitor product performance metrics and gather feedback from customers to identify areas for improvement and inform future product development initiatives.</li><li>Assist in pricing strategies by analyzing competitor pricing and market positioning to ensure our products remain competitive and profitable.</li><li>Engage in cross-functional collaboration with design, engineering, and sales teams to ensure product specifications align with consumer expectations and market trends.</li><li>Participate in regular team meetings to share insights and updates on product performance, fostering a culture of transparency and teamwork.</li><li>Contribute to the continuous improvement of product management processes by suggesting enhancements based on industry best practices and personal experience.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong analytical skills to evaluate market data and consumer trends effectively.</li><li>Excellent communication skills for collaborating with cross-functional teams and stakeholders.</li><li>Proficient in project management tools to manage timelines and deliverables efficiently.</li><li>Ability to conduct market research and competitive analysis to inform product strategies.</li><li>Creative problem-solving skills to address challenges and identify opportunities in product management.</li><li>Understanding of retail and wholesale dynamics to align product offerings with market demand.</li><li>Familiarity with digital marketing strategies to effectively promote products and engage customers.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Job Summary</span></strong></p><br>
<p><span>The Credit Facilities Manager is responsible for leading the organization's credit risk management function by developing and enforcing credit policies, evaluating credit applications, monitoring credit exposure, and ensuring compliance with approved credit procedures. The role holds the final authority for approving or declining credit applications within the established risk framework and provides strategic guidance to business units on credit-related matters. The job holder also oversees the credit team, optimizes resources, and supports sound business growth through effective credit risk management.</span></p><br>
<p><span><strong>Key Responsibilities</strong></span></p><br>
<p><strong><span>Credit Policy & Risk Management</span></strong></p><br>
<ul>
<li><span>Develop, implement, and continuously enhance credit policies and procedures in line with business objectives and risk appetite.</span></li>
<li><span>Define and assign appropriate credit limits for business units and customers based on risk assessments.</span></li>
<li><span>Recommend improvements to credit policies, procedures, and supporting information systems.</span></li>
<li><span>Monitor overall credit exposure across the organization and provide timely reporting to management.</span></li>
<li><span>Identify emerging risks, warning signals, and potential areas of concern, recommending corrective actions as required. </span></li>
</ul>
<p><strong><span>Credit Assessment & Approval </span></strong></p><br>
<ul>
<li><span>Evaluate and process customer credit applications in accordance with established credit policies and procedures.</span></li>
<li><span>Exercise final approval authority for accepting or declining credit applications within delegated limits.</span></li>
<li><span>Conduct periodic reviews of customer credit limits to ensure adequacy and alignment with changing business conditions.</span></li>
<li><span>Ensure customer master data and credit records remain accurate, complete, and up to date. </span></li>
</ul>
<p><strong><span>Governance & Compliance </span></strong></p><br>
<ul>
<li><span>Conduct regular reviews and audits to ensure compliance with credit policies and procedures.</span></li>
<li><span>Investigate deviations and implement corrective measures where required.</span></li>
<li><span>Maintain effective controls to safeguard the organization's financial interests and minimize credit losses. </span></li>
</ul>
<p><strong><span>Business Partnership & Stakeholder Management </span></strong></p><br>
<ul>
<li><span>Collaborate closely with business units to resolve customer credit issues, disputes, and credit limit allocations.</span></li>
<li><span>Provide expert advice and guidance on customer creditworthiness and risk management practices.</span></li>
<li><span>Share industry insights and market intelligence to support informed business decisions. </span></li>
</ul>
<p><strong><span>Team Leadership & Development </span></strong></p><br>
<ul>
<li><span>Lead, coach, and develop the credit team to ensure high performance and operational excellence.</span></li>
<li><span>Ensure field visits are conducted jointly with business units to assess customer profiles and support credit decisions.</span></li>
<li><span>Review and approve customer assessment reports submitted by the team.</span></li>
<li><span>Optimize team resources, workloads, and processes to enhance productivity and service delivery. </span></li>
</ul>
<p><strong><span>Candidate Requirements </span></strong></p><br>
<p><strong><span>Education</span></strong></p><br>
<ul>
<li><span>Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related discipline.</span></li>
<li><span>Professional certification in Credit Management, Finance, Risk Management, or Accounting (e.g., CICP, CFA, CPA, ACCA) is preferred. </span></li>
</ul>
<p><strong><span>Experience</span></strong></p><br>
<ul>
<li><span>8–12 years of progressive experience in credit management, credit risk, finance, or related fields.</span></li>
<li><span>Minimum 3–5 years of leadership experience managing credit teams.</span></li>
<li><span>Proven experience in credit policy development, credit analysis, customer risk assessment, and credit limit management.</span></li>
<li><span>Experience working within a diversified or multi-business-unit environment is advantageous. </span></li>
</ul>
</div>