Assistant Manager Jobs in Kuwait
1549 Jobs Found
<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p>Are you a cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?</p><br><p>As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their business value across our Digital Cloud platforms. By leveraging your business acumen, industry perspectives, customer knowledge, and technical expertise you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Customer Relationship Management</strong></p><br><p>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.</p><br><p>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.</p><br><p>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.</p><br><p><strong>Customer Success Leadership</strong></p><br><p>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.</p><br><p>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.</p><br><p>Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.</p><br><p><strong>Technical Relevance</strong></p><br><p>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.</p><br><br><b>Qualifications</b><br><p>Bachelor's Degree in Business, Engineering, Computer Science, or related field AND 1+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.</p><br><p>Proficiency in English.</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Long Description <br><br>Job Summary <br></span><p>The Job Purpose of a Business Administrator will be to provide administrative support to Management along with other secretarial duties.</p><br>
<br><br>Job Responsibilities <br><ul>
<li>Typing of all correspondence i.e. letters, memos, schedules, agendas, etc.</li>
<li>Handling independent business correspondence for the division (incoming and outgoing)</li>
<li>Directing incoming telephone calls to the appropriate recipient</li>
<li>Manage, organize and update relevant data, maintain a proper filing system</li>
<li>Organizing all business operations related events i.e. training, team meeting etc.</li>
<li>Organizing travel and hotel reservations for business trips from and visitors to, the division as well as visa processing</li>
<li>Responsible for preparing employees change of status forms and recruitment requests (new appointments, terminations, resignation)</li>
<li>Coordinating with personnel office especially in residence related matters</li>
<li>Coordination of tasks, projects and staff across various locations in Kuwait (warehouses, offices, suppliers, business partners and other facilities)</li>
<li>Responsible for division's stationery requirements</li>
<li>Responsible for the division’s time sheet, tracking and resolving of various matters etc.</li>
</ul>
<br><br>Candidate Requirements <br><ul>
<li>Excellent communication skills in English are a must</li>
<li>Solid knowledge of wider Kuwait</li>
<li>At least 1 to 2 years work experience in a similar administrative role</li>
<li>Planning and organizational skills</li>
<li>Good computer knowledge and skills (Outlook – Microsoft Word – Excel – PowerPoint – Internet)</li>
<li>Must be self-motivating, driven, initiative and able to work independently and against tight deadlines</li>
<li>Must be able to multitask, handle demanding customers (internal and external), liaise with different individuals across different departments and functions, and be able to work systematically, accurately and with strong time management skills</li>
</ul>
<br><br>Education <br>High School / Diploma<br><br><br><br>
</div>
<p >Candidates must have at least Bachelor's / College Degree</p><p >The job requires both Male and Female applicants.</p><p >Minimum of 2 years working experience is required for this position</p><ul ><li >PRC-licensed Nurse with experience in a dental clinic</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Candidates must have at least Bachelor's / College Degree</p><p>The job requires both Male and Female applicants.</p><p>Minimum of 2 years working experience is required for this position</p><p>Additional Qualifications:</p><p>PRC-licensed Nurse with experience in a dental clinic</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><b>Qualifications</b>:</p><p>Candidates must have at least Bachelor's / College Degree</p><p>The job requires both Male and Female applicants.</p><p>Minimum of 2 years working experience is required for this position</p><p>Additional Qualifications:</p><p>PRC-licensed Nurse with experience in a dental clinic</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><b>Qualifications</b>:</p><p>Candidates must have at least Bachelor's / College Degree</p><p>The job requires both Male and Female applicants.</p><p>Minimum of 2 years working experience is required for this position</p><p><br></p><p><b>Additional Qualifications:</b></p><p>PRC-licensed Nurse with experience in a dental clinic</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<ul><li>Accurately input and maintain large volumes of data into various databases and CRM systems, ensuring data integrity and consistency.</li><li>Organize and manage digital and physical filing systems, creating efficient retrieval processes for documents and records.</li><li>Generate routine reports and summaries from database information, highlighting key trends and anomalies for management review.</li><li>Schedule and coordinate meetings, appointments, and travel arrangements, managing calendars and sending out relevant communications.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; Associate's degree in a related field is a plus.</li><li>Proven experience in data entry or administrative support roles, ideally 1-3 years.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and database software.</li><li>Exceptional typing speed and accuracy, with a keen eye for detail.</li></ul>
<p>Candidates must have at least Bachelor's / College Degree</p><p>The job requires both Male and Female applicants.</p><p>Minimum of 2 years working experience is required for this position</p><p>Additional Qualifications:</p><p>PRC-licensed Nurse with experience in a dental clinic</p><p><strong>Desired Candidate Profile</strong></p><p>Candidates must have at least Bachelor's / College Degree</p><p>The job requires both Male and Female applicants.</p><p>Minimum of 2 years working experience is required for this position</p><p>PRC-licensed Nurse with experience in a dental clinic</p>
<h2 class="h5">Job description</h2>
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<p><strong>The Role:</strong></p><br>
<p>As an ambassador for the brand, you will work as an individual and as part of a team to provide an outstanding customer experience.</p><br>
<p>You will receive full training to ensure you really are a product knowledge champion and can both assist customers and maximise sales.</p><br>
<p><strong>Qualifications & Requirements:</strong></p><br>
<p>You should have previous retail or customer service experience</p><br>
<p>You should be flexible and have a can-do attitude.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>The Role:</strong></p><br>
<p>As an ambassador for the brand, you will work as an individual and as part of a team to provide an outstanding customer experience.</p><br>
<p>You will receive full training to ensure you really are a product knowledge champion and can both assist customers and maximise sales.</p><br>
<p><strong>Qualifications & Requirements:</strong></p><br>
<p>You should have previous retail or customer service experience</p><br>
<p>You should be flexible and have a can-do attitude.</p><br> </div>
<h2 class="h5">Job description</h2>
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<ul><li>Welcome customers and understand their furniture and home furnishing requirements.</li><li>Provide product information, recommendations, and assistance with selection.</li><li>Achieve daily, monthly, and annual sales targets.</li><li>Prepare quotations, process orders, and follow up with customers.</li><li>Maintain good knowledge of furniture products, pricing, promotions, and offers.</li><li>Handle customer enquiries and resolve basic complaints professionally.</li><li>Follow up on leads, enquiries, and potential customers to close sales.</li><li>Maintain attractive product displays and showroom standards.</li><li>Coordinate with warehouse and delivery teams to ensure smooth order fulfillment.</li><li>Maintain accurate sales records and customer information.</li><li>Build strong customer relationships and encourage repeat business.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>2–4 years of retail sales experience</li><li>Strong communication, customer service, and negotiation skills.</li><li>Target-oriented with a positive and customer-focused attitude.</li><li>Good knowledge of MS Office</li><li>Arabic and English communication skills preferred.</li></ul><p><br></p></div>
Driver <br><br> Job Id :100195382<br><br>Jobboard subscription<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>Description<br><br>Hi argent wonted driver com helpar HVAC compiny contact no<br><br>+965 502 32251<br><br>Basic Details<br><br>Location : Farwaniya , Kuwait<br><br>Qualification<br><br>Posted : Today<br><br>Job Type : Full-Time<br><br>Company : Kuwait Jobs<br><br>Contact Info<br><br>Mobile : +965 41442979<br><br>Alternate Mobile : Not-Mentioned<br><br>Email : Not-Mentioned
<p><h4>The role:</h4>
<p>You will support our team by ensuring consistent high standards of cleanliness and hygiene across the restaurant and that tables are cleared and cleaned quickly and efficiently.</p>
<h4>Qualifications & requirements:</h4>
<p>You will have/be:</p>
<ul>
<li>Previous experience within a similar role.</li>
<li>An individual who takes personal pride in working to high standards.</li>
<li>A team player with a 'can do' attitude who takes instructions well.</li>
<li>Flexible and a fast learner who is capable of moving between back-of-house and front-of-house duties.</li>
</ul></p><p></p>
<p>Updating operational data, maintaining records, preparing Excel reports, checking data accuracy, organizing documents and supporting daily administrative and operations activities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Good knowledge of <strong>Microsoft Excel</strong></p></li><li><p>Experience with data entry and administrative work</p></li><li><p>Knowledge of Excel formulas, Pivot Tables, VLOOKUP/XLOOKUP, sorting and filtering preferred</p></li><li><p>Good typing speed and accuracy</p></li><li><p>Ability to prepare and maintain daily reports</p></li><li><p>Good communication and organizational skills</p></li><li><p>Attention to detail and ability to meet deadlines</p></li><li><p><strong>Visa 18</strong></p></li><li><p>Candidates currently available in Kuwait preferred</p></li></ul><p><strong>Working Hours:</strong> 8 hours<br><strong>Location:</strong> Kuwait City</p>
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<p><b><u>Key Responsibilities</u></b></p><ul><li>Identify, approach, and secure new corporate clients and strategic partnerships.</li><li>Develop and execute corporate sales strategies to achieve monthly and annual revenue targets.</li><li>Present corporate wellness solutions, membership packages, and employee wellness programs to HR teams, executives, and key decision-makers.</li><li>Schedule and conduct corporate meetings, presentations, and facility tours for prospective clients.</li><li>Build and maintain strong, long-term relationships with corporate accounts.</li><li>Conduct facility tours and confidently present ERA memberships, services, and wellness solutions.</li><li>Convert leads and enquiries into memberships while achieving assigned sales targets.</li><li>Manage and maintain an active sales pipeline through CRM systems.</li><li>Follow up with prospects and ensure timely communication throughout the sales process.</li><li>Collaborate with Marketing and Operations teams to create customized corporate campaigns and wellness initiatives.</li><li>Coordinate corporate events, employee wellness days, and on-site activations.</li><li>Monitor market trends, competitor activities, and new business opportunities.</li><li>Promote ERA services including classes, personal training, wellness programs, events, and retail offerings.</li><li>Represent ERA professionally at corporate events, networking opportunities, and community activities.</li><li>Maintain up-to-date knowledge of ERA promotions, pricing, services, and facilities.</li></ul><p><br></p><p><b><u>What We're Looking For</u></b></p><ul><li>Positive attitude with a professional and confident approach.</li><li>Self-motivated, proactive, and target oriented.</li><li>Strong networking and relationship management skills.</li><li>Ability to work independently while contributing effectively as part of a team.</li><li>Excellent work ethic and commitment to delivering results.</li><li>Flexible availability, including evenings and weekends when required.</li><li>A customer-first mindset with a passion for creating exceptional experiences.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Previous experience in sales, business development, customer service, fitness, hospitality, or related industries.</li><li>Bachelor’s degree in business administration, Marketing, Sales, or a related field is preferred.</li><li>Minimum <b>2–3 years of experience in B2B sales, corporate sales, business development, or account management</b>.</li><li>Proven ability to achieve and exceed sales targets.</li><li>Strong presentation, negotiation, communication, and relationship-building skills.</li><li>Confident in presenting solutions and handling client objections.</li><li>Excellent organisational skills with strong attention to follow-up and detail.</li><li>Proficient in Microsoft Office and CRM systems (experience with Mindbody is an advantage).</li><li>Fluent in English; Arabic language skills are an advantage.</li><li>Passionate about fitness, health, wellness, and lifestyle industries.</li></ul></div>
<h2 class="h5">Job description</h2>
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<p>A sales professional is sought for a prestigious jewelry house in Kuwait. Responsibilities include welcoming clients, assisting them in selecting suitable products, completing sales transactions, and maintaining an organized display area.</p><p>The ideal candidate will be committed to working full-time, from 9 AM to 1 PM and from 4 PM to 9 PM, except for Fridays when the working hours are from 5 PM to 9 PM.</p><p>Additionally, the candidate should be able to interact with various clients and work with patience and professionalism, ensuring the achievement of sales goals and providing service that reflects high standards of commercial excellence.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Previous experience in jewelry sales.</li><li>Polished demeanor and ability to interact with clients professionally.</li><li>Strong communication and persuasion skills.</li><li>Ability to achieve sales targets.</li><li>Commitment to schedules and accountability for work.</li><li>Attention to overall appearance and organization of the work environment.</li><li>Ability to work within a team.</li></ul></div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do</h4>
<p>Describe the selection of food and beverage menu items to guests by offering interesting and vivid descriptions of each item, origin, taste, and preparation methods.<br>
Communicate guest orders including any special needs or requests to the kitchen; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.<br>
Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.<br>
Breakdown, clean and set up tables, buffets, and food stations as well as the back-of-house areas.<br>
Retrieve and stock all linen, china, silver, glassware and food and beverage items.<br>
Complete opening and closing side work as assigned and have all tables set according to standard.</p>
<h4>What you will bring</h4>
<ul>
<li>At least 2 years’ experience in a similar role in a five-star luxury hotel.</li>
<li>Ability to work well under pressure.</li>
<li>Be thorough and pay attention to detail.</li>
<li>Excellent verbal communication skills in English; Arabic is a plus.</li>
<li>Active listening skills.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Full board shared living accommodation in a high quality, well-resourced compound</li>
<li>Complimentary discovery nights at Four Seasons hotels worldwide</li>
<li>Regular social and sporting events</li>
<li>Paid home leave tickets</li>
<li>Quality employee meals</li>
<li>Transportation to and from work</li>
<li>Free Wi-Fi in accommodation and employee transportation buses</li>
</ul>
<h4>Work authorization</h4>
<p>The hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p>
<h4>What you will do:</h4>
<li>Clean, dust, and sanitize all areas of the guest room (bedroom, living room, dining room and bathroom) according to procedure</li>
<li>Perform room attendant duties in occupied rooms and check-out rooms</li>
<li>Provide turndown service for guests</li>
<li>Find opportunities to personalize the service experience for each guest</li>
<h4>What you bring:</h4>
<li>One or more years experience working in a five-star hotel housekeeping is considered an asset</li>
<li>Strong organization skills and an eye for attention to detail</li>
<li>Strong communication skills</li>
<h4>What we offer:</h4>
<li>Complimentary shared accommodation on full board basis in a high quality, well-resourced compound with Wi-Fi internet</li>
<li>Complimentary nights at other Four Seasons hotels worldwide</li>
<li>Opportunities to learn and grow with online and offline trainings</li>
<li>Regular social and sports events</li>
<li>Paid home leave with flight tickets</li>
<li>Complimentary employee meals and uniforms</li>
<li>Health and medical insurance benefits</li>
<li>Free transportation to and from work with Wi-Fi internet access</li>
<h4>Work authorization</h4>
<p>The hotel will apply for the work authorization for the successful candidate.</p>
<p>We look forward to receiving your application!</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p><b>Basic Scope of Job:</b></p><p>Drive Managed Security Services (MSSP) sales, develop new business, manage key accounts, and grow recurring cybersecurity service revenue and profitability.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><p><br></p><p><b>1. Sales & Business Development:</b></p><ul><li>Identify, develop, and close new business opportunities for Managed Security Service Provider (MSSP) solutions.</li><li>Build and maintain a strong pipeline of qualified cybersecurity opportunities.</li><li>Conduct prospecting through customer visits, referrals, networking, events, tenders, and digital channels.</li><li>Achieve assigned monthly, quarterly, and annual revenue and gross-margin targets.</li><li>Manage the complete sales cycle from lead generation through contract signing and customer handover.</li><li>Drive recurring revenue and long-term managed security service contracts.</li></ul><p><br></p><p><b>2. MSSP Solutions & Services: </b>Promote and sell managed cybersecurity services, including:</p><ul><li>Managed SOC services.</li><li>24/7 security monitoring and incident detection.</li><li>SIEM services and log management.</li><li>Managed EDR/XDR services.</li><li>Managed firewall and network security.</li><li>Vulnerability management.</li><li>Threat intelligence and threat monitoring.</li><li>Incident response and security incident management.</li><li>Managed email and cloud security.</li><li>Security compliance and risk monitoring.</li><li>Security awareness and training services.</li><li>Managed backup and disaster recovery security services.</li><li>Security assessments and penetration testing.</li><li>Security consulting and professional services</li></ul><p><br></p><p><b>3. Customer Requirement & Solution Development:</b></p><ul><li>Meet customers to understand their cybersecurity challenges, risks, compliance requirements, and existing security infrastructure.</li><li>Identify gaps in the customer’s current security environment.</li><li>Work with presales engineers, SOC teams, security architects, and vendors to develop appropriate MSSP solutions.</li><li>Prepare service proposals, solution presentations, Statements of Work (SOWs), RFP/RFQ responses, and quotations.</li><li>Coordinate technical workshops, demonstrations, assessments, and proof-of-concept activities.</li></ul><p><br></p><p><b>4. Account Management:</b></p><ul><li>Establish relationships with CISOs, CIOs, IT Managers, Security Managers, Risk Managers, and Procurement teams.</li><li>Manage existing MSSP accounts and identify opportunities for renewals, upselling, and cross-selling.</li><li>Monitor customer satisfaction and coordinate with service delivery teams to address commercial or service-related issues.</li><li>Drive long-term managed-services contracts, contract renewals, and recurring revenue.</li><li>Maintain strong customer relationships throughout the service lifecycle.</li></ul><p><br></p><p><b>5. Commercial Responsibilities:</b></p><ul><li>Prepare and negotiate commercial proposals within approved pricing and margin guidelines.</li><li>Coordinate with cybersecurity vendors, technology partners, and distributors.</li><li>Negotiate contract terms, service scope, pricing, SLAs, and renewal conditions.</li><li>Track proposals, purchase orders, contracts, renewals, and payments.</li><li>Ensure MSSP opportunities meet required profitability and business objectives.</li></ul><p><br></p><p><b>6. Services Handover & Delivery Coordination:</b></p><ul><li>Coordinate the handover of won opportunities from Sales to SOC, Security Operations, Project Management, and Service Delivery teams.</li><li>Ensure the agreed scope, SLAs, service requirements, and customer expectations are clearly documented.</li><li>Participate in customer kick-off meetings where required.</li><li>Coordinate with service delivery teams to ensure customer expectations are met.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Education & Qualification:</b></p><ul><li>Bachelor’s degree in Business Development, IT, Computer Science, Business, Cybersecurity or a related field. </li></ul><p><br></p><p><b>Education & Qualification:</b></p><ul><li>Minimum <b>5 years of relevant experience in the Kuwait market</b>. </li><li>Proven experience in MSSP, SOC, cybersecurity, managed services, or IT solution sales.</li></ul><p><br></p><p><b>Special Skills:</b></p><ul><li>Strong understanding of SIEM, SOC, EDR/XDR, MDR, vulnerability management, threat intelligence, and incident response.</li><li>Good understanding of recurring-revenue and managed-services business models.</li><li>Excellent communication, presentation, negotiation, and relationship-management skills.</li><li>Ability to engage effectively with CISOs, CIOs, IT/security teams, procurement, and other senior stakeholders.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Basic Scope of Job:</b></p><p>Drive IT infrastructure sales, develop new business, manage customer accounts, and achieve revenue and profitability targets.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><p><br></p><p><b>1. Sales & Business Development:</b></p><ul><li>Identify and develop new business opportunities for IT infrastructure solutions.</li><li>Generate leads through customer visits, networking, referrals, tenders, events, and direct sales activities.</li><li>Manage the complete sales cycle from lead generation and qualification through negotiation, closing, and handover.</li><li>Achieve assigned monthly, quarterly, and annual sales and gross-margin targets.</li><li>Maintain and develop a strong sales pipeline and provide accurate sales forecasts.</li></ul><p><br></p><p><b>2. IT Infrastructure Solutions: </b>Promote and sell IT infrastructure solutions, including:</p><ul><li>Servers and storage solutions.</li><li>Data center infrastructure.</li><li>Network switches, routers, and wireless solutions.</li><li>Structured cabling and fiber-optic solutions.</li><li>Firewalls and network security solutions.</li><li>Backup and disaster recovery solutions.</li><li>Virtualization and cloud infrastructure.</li><li>UPS, power, and rack solutions.</li><li>CCTV, access control, and related ICT infrastructure.</li><li>IT hardware, software, licenses, and related support services.</li><li>Managed IT services and infrastructure maintenance contracts.</li></ul><p><br></p><p><b>3. Customer & Account Management:</b></p><ul><li>Develop strong relationships with CIOs, IT Managers, Infrastructure Managers, Procurement Managers, and other key decision-makers.</li><li>Conduct customer meetings and site visits to understand business and technical requirements.</li><li>Identify opportunities within existing accounts for upgrades, expansion, renewals, upselling, and cross-selling.</li><li>Maintain regular communication with customers throughout the sales process and after project completion.</li><li>Develop long-term customer relationships and maximize account growth.</li></ul><p><br></p><p><b>4. Presales and Technical Coordination:</b></p><ul><li><b></b>Work closely with presales engineers, solution architects, vendors, and technical teams.</li><li>Gather customer requirements and coordinate the preparation of appropriate technical solutions.</li><li>Arrange product demonstrations, technical presentations, site surveys, and proof-of-concept activities where required.</li><li>Prepare and coordinate technical and commercial proposals, quotations, RFPs, and tenders.</li><li>Ensure proposed solutions meet customer requirements, specifications, timelines, and budget.</li></ul><p><br></p><p><b>5. Vendor & Partner Management:</b></p><ul><li>Maintain strong relationships with IT infrastructure manufacturers, distributors, and technology partners.</li><li>Obtain competitive pricing, project discounts, and special bids where applicable.</li><li>Stay informed about new products, technologies, certifications, and vendor programs.</li><li>Coordinate with vendors for technical support, demonstrations, solution design, and customer requirements.</li></ul><p><br></p><p><b>6. Commercial & Contract Responsibilities:</b></p><ul><li>Prepare quotations and commercial proposals in accordance with company policies.</li><li>Negotiate pricing, payment terms, delivery schedules, and contractual requirements.</li><li>Follow up on purchase orders, contracts, deliveries, and payments.</li><li>Monitor sales margins and ensure profitable business.</li><li>Coordinate with finance, procurement, logistics, and project teams to ensure smooth order execution.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Education & Qualification:</b></p><ul><li>Bachelor’s degree in Business Development, IT, Computer Science, Business, Cybersecurity or a related field. </li></ul><p><br></p><p><b>Experience:</b></p><ul><li>Minimum <b>5 years of relevant experience in the Kuwait market</b>. </li><li>Proven experience in IT infrastructure, networking, data center, cloud, or related technology sales.</li></ul><p><br></p><p><b>Special Skills:</b></p><ul><li>Strong knowledge of the Kuwait IT market and customer landscape.</li><li>Excellent communication, presentation, negotiation, and relationship-management skills.</li></ul><p><br></p><p><br></p></div>