Area Manager Jobs in Kuwait

<p><strong>Job Overview</strong></p><p>We are seeking a meticulous and reliable Central Laundry Operator to join our team in Kuwait City.&nbsp;</p><p>This role is ideal for a detail-oriented professional with strong organizational skills who can manage large-scale laundering operations efficiently, ensure sanitation standards, and support daily operational needs in a fast-paced environment.</p><p>&nbsp;</p><p><strong>About the Company</strong></p><p>Our organization is a leading provider of hospitality and facility services in Kuwait, committed to delivering high-quality amenities and seamless guest experiences.&nbsp;</p><p>We value teamwork, safety, and continuous improvement, and we offer opportunities for professional growth within a collaborative, service-driven culture.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Oversee the daily operation of the central laundry, including sorting, loading, washing, drying, pressing, folding, and inventory management of linens and uniforms.</li><li>Monitor machine performance, temperatures, chemical usage, and cycle times to ensure optimal cleaning results and cost efficiency.</li><li>Maintain accurate records of washed items, loads per shift, and maintenance requirements; prepare daily production reports.</li><li>Ensure adherence to sanitation, hygiene, and safety standards in accordance with company policies and regulatory guidelines.</li><li>Operate and troubleshoot laundry equipment; coordinate with maintenance for repairs and preventive maintenance scheduling.</li><li>Receive, inspect, and sort incoming linen and textiles; manage segregation of damaged or out-of-service items.</li><li>Coordinate with housekeeping, food and beverage, and other departments to meet daily demand and special event requirements.</li><li>Train and supervise junior staff or casual workers, assigning tasks and ensuring adherence to standard operating procedures.</li><li>Maintain organized and clean work areas, including washing area, drying rooms, and chemical storage areas.</li><li>Maintain inventory of detergents, cleaning agents, and supplies; place orders as needed in collaboration with the supervisor.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>High school diploma or equivalent; additional certifications in industrial laundry operations are a plus.</li><li>2 to 3 years of hands-on experience in a centralized laundry or large-scale textile operation.</li><li>Proficiency in operating industrial washing, drying, and ironing equipment; basic mechanical aptitude is preferred.</li><li>Strong understanding of hygiene and sanitation standards applicable to textiles and hospitality environments.</li><li>Ability to read and follow written instructions, safety data sheets, and standard operating procedures.</li><li>Good organizational skills with the ability to manage multiple tasks and meet deadlines.</li><li>Strong teamwork and communication skills; ability to work independently when required.</li><li>Physical capability to stand for extended periods, lift moderate weights, and perform repetitive motions.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Attention to detail and quality control</li><li>Equipment operation and basic maintenance</li><li>Inventory and records management</li><li>Safety-conscious with strict adherence to hygiene standards</li><li>Time management and productivity focus</li><li>Team coordination and communication</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive salary and shift-based compensation</li><li>Medical insurance and annual health assessments</li><li>Transportation allowance or on-site commuting support (if applicable)</li><li>Uniform and laundry services are provided</li><li>Professional development opportunities and on-the-job training</li><li>Safe and supportive work environment with emphasis on teamwork</li></ul>

<p>The Bus Driver will ensure the safe transportation of staff from/to the company to/from assigned stations as per route, fixed schedule, and timings. The Bus Driver will ensure the safety and comfort of all passengers and follow all traffic laws and company policies. He/she will take up miscellaneous assignments like courier collection, pickup & drop at head office, and sample delivery/collection through pickup/bus as and when requested by the facility manager. </p><p><strong>Desired Candidate Profile</strong></p><p>Complete the bus trip on time and safely, stopping at each station Ensure cleanliness and sanitary conditions in the vehicle</p><p>Assist passengers with loading and unloading luggage Assist the physically challenged in boarding and disembarking Provide exceptional customer service to all passengers, answering questions and addressing concerns</p><p>Perform beginning-shift vehicle inspections before departure Report all mechanical issues to the service manager immediately </p><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>The Receptionist reports&nbsp;to the Showroom Manager and provides administrative support to all Central Services and Support Operations of the Automotive division of Alghanim Industries.</p><br> <br><br>Job Responsibilities <br><ul> <li>Welcomes customers and direct them to the appropriate representative</li> <li>Responsible for maintaining all files</li> <li>Arranging and coordinating the&nbsp;manager's schedule</li> <li>Coordination of all archive support for Automotive division&nbsp;</li> <li>Writing and translating all facility correspondence (Arabic and English)</li> <li>Organizing travel and hotel accommodation for all&nbsp;managerial staff</li> <li>Responsible for&nbsp;preparing employees change of status forms</li> <li>Coordinating with HR office on all personal matters relating&nbsp;showroom staff</li> </ul> <p>Handling all incoming and outgoing mail for the manager</p><br> <br><br>Candidate Requirements <br><ul> <li>Must be able to speak and write Arabic and English</li> <li>Must be self-motivating, personable, able to handle demanding customers</li> <li>Good communication skills&nbsp;</li> <li>Pleasant personality</li> <li>Presentable and professional</li> <li>Able to work on computer (Word, Excel, Internet etc.)</li> <li>Team player and punctual</li> </ul> <p>Willing to work two shifts (8:00 – 12:00 and 4:30 – 8:00)</p><br> <br><br>Education <br>High School / Diploma<br>Bachelor’s Degree<br><br><br><br> </div>

<p><h4>Division / Project</h4> <p>KBR’s Sustainable Technology Solutions (STS) group is looking for an HSE Engineer for a 5-year PMC contract for the supply of programme management services with Kuwait Oil Company. The contract serves to support KOC to achieve its objectives of reaching optimum capacity in its oilfields and enhancing its facilities by the most efficient and economical means available.</p> <p>The contract aims to provide project management, coordination, planning, design, engineering, construction management, contracting, procurement, project controls, and other services for construction of new oil field facilities, upgrading of existing facilities, and transfer of technology.</p> <h4>Primary Objectives</h4> <ul> <li>Coordinate implementation of the KOC PMC safety policies, HSE management system, and project-specific HSE management plans as they apply to the project.</li> <li>Ensure that the site complies with the relevant HSE legislation and KOC HSE requirements.</li> <li>Develop and implement the project HSE management system.</li> <li>Develop and maintain statistical data for the project.</li> <li>Prepare reports as required for the HSEQ manager.</li> </ul> <h4>Responsibilities</h4> <ul> <li>Monitor the EPC contractor HSE management system and provide advice and assistance to EPC HSE managers to ensure consistent compliance and reduce risk to project employees and the environment.</li> <li>Ensure the EPC contractors develop, implement, and maintain a specific project risk management plan.</li> <li>Ensure EPC contractor subcontractor selection (ITB) processes are developed and implemented timely in accordance with KOC expectations.</li> <li>Provide advice and guidance to the EPC contractor management team on HSE issues through interpretation of KOC policies and statutory requirements.</li> <li>Ensure EPC contractors establish and maintain statistical data concerning all matters of health and safety and training programs to provide a basis for further health and safety activities and highlight trends for future action.</li> <li>Monitor compliance with all Kuwait legislative requirements including dissemination of information to PMC and EPC managers and employees regarding amendments or additions to requirements as they come into effect.</li> <li>Review EPC contractor safety management system and advise on required changes.</li> <li>Develop and maintain professional relationships with KOC, regulatory bodies, and EPC contractors to foster the professional image of KBR.</li> <li>Visit the project site regularly to ensure interest and awareness of HSE is maintained; conduct regular safety talks and safety training sessions relative to the nature of activities being undertaken.</li> <li>Proactively visit site and, with the EPC contractor, implement safety measures to promote and ensure safe work practices.</li> <li>Ensure quality safety observation program is implemented and maintained on each site/project and ensure follow-up on findings.</li> <li>Assist EPC contractor construction management personnel in identifying hazards and in planning and organizing work to maintain a safe working environment.</li> <li>Assist EPC subcontractor safety advisors and site management in the development and revision of specific site safety programmes.</li> <li>Maintain an HS&E audit and assessment program for the location.</li> <li>Carry out regular inspections of work areas with the respective EPC contractor line manager and HSE representative and prepare reports.</li> <li>Disseminate safety information throughout the workplace via bulletin boards, posters, newsletters, etc.</li> <li>Assist EPC contractor line management and construction supervisors in accident investigation processes and report accordingly.</li> <li>Develop and implement safety initiatives to continually improve, achieve, and maintain stated safety performance and objectives.</li> <li>Ensure HSE safety inductions are undertaken in accordance with the EPC contractor SMS requirements for all new employees of the company and its subcontractors.</li> <li>Monitor the availability and use of safety apparel and equipment.</li> <li>Provide advice to EPC subcontractor supervision on the development of project-specific procedures and Job Safety Analysis (JSA) training.</li> <li>Advise subcontractor supervisory staff and employees in the implementation of strategies to identify and control potential hazards and in the use of the hierarchy of controls.</li> <li>Ensure all lines of communication on HSE matters remain open and effective between all parties, particularly KOC, KBR, EPC contractors, and their subcontractors.</li> </ul> <h4>Qualifications including Required Education, Experience, & Skills</h4> <ul> <li>Bachelor’s degree in engineering.</li> <li>Minimum 8 years total post-graduation experience.</li> <li>Minimum 5 years oil and gas post-graduation experience.</li> <li>Minimum 5 years’ experience in an HSE engineer role.</li> <li>Practical experience with HSE management systems, reporting, and audit procedures.</li> <li>Ability to develop, update, and maintain in-house procedures.</li> <li>Must be conversant with local and international safety standards and norms.</li> <li>Practical experience of design, construction, commissioning, and maintenance aspects of oil and gas installations.</li> <li>Decarbonization, energy transition, and sustainability knowledge.</li> </ul> <p><strong>Belong. Connect. Grow.</strong></p></p><p></p>

<p><h4>Project</h4> <p>KBR’s Sustainable Technology Solutions (STS) group is looking for a Lead HSE Engineer to support HSE function on PMC Project with Kuwait Oil Company in Kuwait.</p> <h4>Summary section</h4> <p>The Lead HSE engineer will coordinate implementation of the KOC PMC Safety policies, HSE Management System and project specific HSE Management Plans as they apply to the project.<br> He will ensure that the site complies with the relevant HSE legislation and KOC HSE requirements.<br> He will develop and implement the project HSE MS.<br> He will develop and maintain statistical data for the project and prepare reports as required for the KBR KOC PMC HSEQ Manager.</p> <h4>Mandatory qualifications including required education, experience, & skills:</h4> <ul> <li>Bachelor degree in engineering</li> <li>Minimum 12 years total post-graduation experience</li> <li>Minimum 8 years oil & gas post-graduation experience</li> <li>Minimum 5 years’ experience in a Lead HSE Engineer role</li> <li>Practical experience of design, construction, commissioning and maintenance aspects of oil/gas installations</li> <li>Practical experience with HSE management systems, reporting and audit procedures</li> <li>Excellent written coordination and verbal communication skills</li> <li>Ability to develop, update and maintain in-house procedures</li> <li>Must be conversant with local and international safety standards and norms</li> <li>Must possess two or more HSE certifications (certified courses) in General Industrial Safety, Construction Safety, Environmental Management, Industrial Hygiene, ISO 14001 / OHSAS 18001 Lead Auditor, NEBOSH, ICertOSH, ASSE Certificate in Global Safety Management or equivalent courses</li> </ul> <h4>Responsibilities:</h4> <ul> <li>Monitor the EPC contractor HSE Management System and provide advice and assistance to EPC HSE managers so they comply in a consistent way to reduce the risk to the project employees and the environment</li> <li>Ensure the EPC contractors develop, implement and maintain a specific project Risk Management Plan</li> <li>Ensure EPC contractor subcontractor selection (ITB) processes are developed and implemented on a timely basis in accordance with KOC expectations</li> <li>Provide advice and guidance to the EPC contractor management team on HSE issues through the interpretation of KOC policies and statutory requirements</li> <li>Ensure EPC contractors establish and maintain statistical data concerning all matters of health and safety, training programs with which to provide a basis for development of further health and safety activities, to highlight trends for future action</li> <li>Monitor compliance with all Kuwait legislative requirements including the dissemination of information to PMC and EPC managers and employees regarding amendments/additions to requirements as they come into effect</li> <li>Review EPC contractor Safety Management System and advise of required changes</li> <li>Develop and maintain professional relationships with KOC, regulatory bodies and EPC contractors to foster the professional image of KBR</li> <li>Visit the project site on a regular basis to ensure interest and awareness of HSE is maintained, conduct regular safety talks and safety training sessions relative to the nature of activities being undertaken</li> </ul> <p>Other key activities shall include but not be limited to the following:</p> <ul> <li>Pro-actively visit site and with the EPC contractor implement safety measures - promote/ensure safe work practices</li> <li>Ensure quality safety observation program is implemented and maintained on each site/project and ensure follow up on findings</li> <li>Assist EPC contractor construction management personnel in identifying hazards and in planning and organizing the work such that a safe working environment is maintained</li> <li>Assist EPC sub-contractor Safety advisors and site management in the development and revision of specific site safety programmes</li> <li>Maintain a HS&E audit and assessment program for the location</li> <li>Carry out regular inspections of the work areas with the respective EPC contractor line manager and/or HSE representative and prepare reports</li> <li>Disseminate safety information throughout the workplace via bulletin boards, posters, newsletters etc.</li> <li>Assist EPC contractor line management and/or construction supervisors in accident investigation process and report accordingly</li> <li>Develop and implement safety initiatives to continually improve, achieve and maintain stated safety performance and objectives</li> <li>Ensure HSE safety inductions are undertaken in accordance with the EPC contractor SMS requirements for all new employees of the company and its subcontractors</li> <li>Monitor the availability and use of safety apparel and equipment</li> <li>Provide advice to the EPC subcontractor supervision on the development of project specific procedures and Job Safety Analysis (JSA) training</li> <li>Advise subcontractor supervisory staff and employees in the implementation of strategies to identify and control potential hazards and in the use of the hierarchy of controls</li> <li>Ensure all lines of communication on HSE matters remain open and effective between all parties particularly KOC, KBR, EPC contractors and their sub-contractors</li> </ul> <p>Decarbonization – Energy transition – Sustainability<br> Belong. Connect. Grow. with KBR!</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">The Transportation Lead provides comprehensive movement control, transportation synchronization, and multimodal distribution support across the USCENTCOM Area of Responsibility. This role integrates Air Coordination Cell operations, container management, convoy coordination, customer service, staging area management, and HAZMAT documentation. The position requires proficiency with IBS-CMM, CMOS, RFID systems, and compliance with DTR 4500.9-R Part II. Additionally, the role supports operational sustainment, movement control, and distribution activities for the 1st Theater Sustainment Command (1 TSC), including planning, tracking, and coordinating strategic and tactical movement of personnel, cargo, and equipment across air, land, and sea. The position ensures accurate execution of provisioning, inventory, maintenance, repair, and transportation activities while contributing to the refinement of logistics policies and the integration of processes across teams and partner organizations.HOW YOU WILL MAKE AN IMPACT:Provide leadership to CRSP teams including Line Haul, Air Coordination Cell, Container Processing, Container Fabrication, Customs Clearance, and TAS teams.Verify DD Form 1149, TAC Codes, DODAACs, shipment priority, and POC information.Receive cargo from all transportation modes and process for delivery.Validate manifests, MROs, DD Form 1149, and DD Form 1384.Prepare sensitive cargo documentation including DD Form 1387-2 and DD Form 1907.Coordinate pre-Joint Inspections and Joint Inspections.Build and inspect 463L pallets IAW DTR 4500.9-R Part II.Coordinate with KMOI and MCTs for required movement.Perform pre-JIs to ensure compliance with Air Force regulations.Transport or coordinate transportation to/from APOE/D.Prepare DD Form 1384 TCMD and complete prime/trailer card entries.Conduct export inspections with Military Customs.Compute center of balance and weight for rolling stock.Maintain historical cargo movement data across the AOR.Operate MHE including 4K 100K forklifts and container handlers.Support ocean freight movement through designated SPOE/D.Lead convoy operations ensuring preparation, safety, and accountability.Deliver daily and weekly safety briefings.Support logistics requirements through analysis, planning, and coordination.Manage LIS data including GCSS-Army.Oversee purchasing, transportation, warehousing, and production control.Ensure host-nation compliance for company/contract vehicle documentation.Plan and coordinate logistics, transportation, and customer service activities.Ensure compliance with legal, military, and ISO requirements.Plan, schedule, and track movements across all transportation nodes.Create and manage TMRs using LOADOUT and other LIS tools.Coordinate route, highway, airspace, and customs clearances.Support intermodal operations including distribution, retrograde, and onward movement.Maintain ITV using approved DoD systems.Assist with BBPCT (blocking, bracing, packing, crating, and tie-down).Participate in movement boards and multinational coordination meetings.Ensure documentation compliance per DTR 4500.9-R.Support container management and ensure accurate JCM reporting.Ensure adherence to U.S., USCENTCOM, USARCENT, and 1 TSC policies.Maintain awareness of HAZMAT requirements and ensure certification compliance.WORKING ENVIRONMENTWork is performed in outdoor, warehouse, and operational environments with potential exposure to physical, chemical, and biological hazards. PPE is required in designated areas. Must comply with OSHA, EPA, Fire Regulations, host-nation policies, and company safety standards.PHYSICAL ACTIVITIESWork requires heavy lifting up to 70 pounds, climbing, stooping, prolonged standing or sitting, and working near hazardous materials or equipment.MINIMUM QUALIFICATIONSHigh school diploma and 9 yrs of experience. (will consider other combinations of education, military, training and experience) Ability to obtain a Kuwait/Host Nation Driver s License.Minimum of seven (7) years of related logistics, transportation, distribution, movement control, or DoD operations experience. Knowledgeable in HAZMAT certification, TMR, and TCMD processing. Experience working in austere environments preferred.Supervisory, leadership, or management experience.Ability to engage with employees and customers with a service-oriented attitude.Knowledge of strategic planning, resource allocation, and workflow coordination.Strong interpersonal and negotiation skills.Ability to prioritize and manage demanding workloads.Ability to work under pressure.Intermediate proficiency in Word, Excel, and Outlook.Strong organizational and analytical skills.Ability to interpret transportation regulations including DTR 4500.9-R.Experience with stock control and asset management.Proficiency with LIS systems including LOADOUT, GCSS-Army, IGC, and JCM.Strong attention to detail.Valid US and Host Nation driver s license.Active U.S. SECRET clearance.Valid U.S. passport (minimum 2 years validity, 4 blank pages).Ability to pass CRC requirements and work a 48-hour workweek.Willingness to deploy to Iraq, Kuwait, Jordan, Saudi Arabia, Bahrain, Qatar, UAE, or other assigned areas.CERTIFICATIONSHAZMAT/HAZCOM certification (required or obtainable).Additional theater-required certifications including AT, OPSEC, Cyber, etc. GDIT IS YOUR PLACEAt GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplaceOWN YOUR OPPORTUNITYExplore a career in supply chain and logistics at GDIT and you ll find endless opportunities to grow alongside colleagues who thrive on efficiency, accuracy, and accountability.</div></section>

<p><b>POSITION SUMMARY</b></p><p><br></p><p>&nbsp;Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Present, promote, and sell the factory’s products using solid arguments to existing and prospective customers.&nbsp;</li><li>Identify and reach out to new customers/ sales leads and closes sales deals with them.&nbsp;</li><li>Perform the day-to-day sales activities for the factory products, in addition to following up on orders and deliveries to achieve the monthly and annual sales targets.&nbsp;</li><li>Maintain positive relations with existing customers in order to ensure customer retention.&nbsp;</li><li>Handle and respond to clients’ queries in a professional and effective manner to ensure high customer satisfaction.&nbsp;</li><li>Provide customers with the appropriate selection, and sampling of products in response to their inquiries and liaise with the Factory Manager in order to provide customers with quotations, as required.&nbsp;</li><li>Conduct periodic check-ups on the floor display and implement the visibility agreement to ensure that company’s products are located in the agreed-upon store space.&nbsp;</li><li>Administer the inventory movement of the factory’s products within the store in order to identify low inventory levels and coordinate with the concerned support team for the provision of the required stocks/ materials.&nbsp;</li><li>Minimize sales returns/damaged goods and short expiry goods by monitoring returns, implementing the depletion plan and avoiding overstocking the points of sales.&nbsp;</li><li>Follow up on the collection of invoices and due payments in order to ensure receivables are paid on timely basis.&nbsp;&nbsp;</li><li>Monitor slow sellers and take action to reduce prices or set promotions as necessary to ensure minimum waste and returns.&nbsp;</li><li>Communicate the weekly visit schedules to the Factory Manager to ensure timely delivery of all the required items to the assigned stores/ warehouses.&nbsp;&nbsp;</li><li>Ensure that all sales documentation is maintained and recorded in their respective files.&nbsp;&nbsp;</li><li>Perform ad-hoc and other duties related to the job as assigned by Factory Manager.&nbsp;</li><li>Prepare and submit periodic reports to direct management pertaining to sales activities and any issues that may arise.&nbsp;</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Communication skills&nbsp;</li><li>Positive and respectful attitude&nbsp;</li><li>Hygiene and appearance&nbsp;</li><li>Discipline</li><li>Proficiency in English and Arabic languages.</li></ul><p><br></p></div>

<p><h4>About Jumeirah and the hotel:</h4> <p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p> <p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas, totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p> <p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p> <p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p> <h4>About the job:</h4> <p>An opportunity has arisen for a Guest Service Assistant to join Telecommunication at Jumeirah Messilah Beach. The main duties and responsibilities of this role:</p> <ul> <li>Answer all calls promptly and professionally according to departmental standards, maintaining a professional tone of voice and using standardized English and phrases. Assist with requests or direct them to the appropriate department or room number.</li> <li>Handle all incoming and outgoing faxes, messages for in-house and expected guests, and follow up on all relevant duties and requests. Ensure all requests are handled in a timely manner and follow up to ensure guest satisfaction.</li> <li>Efficiently manage all emergencies and ensure requests are addressed promptly, escalating guest satisfaction issues to senior colleagues immediately.</li> <li>Attend and participate in daily briefings, read and understand daily updates, and manage guest requests and reports through Service One and HotSOS. Ensure smooth shift handovers and maintain accurate records of all activities.</li> <li>Accurately record, check, and hand over wake-up calls, ensuring all calls are made on time and recorded clearly.</li> </ul> <h4>About you:</h4> <p><strong>Education & Experience:</strong> High school diploma required; associate’s degree or college coursework preferred. Prior experience in administrative, front office, or guest-facing roles is essential.</p> <p><strong>Communication & Interpersonal Skills:</strong> Excellent verbal and written communication, strong interpersonal skills, and a professional demeanor when interacting with guests, vendors and team members.</p> <p><strong>Organization & Time Management:</strong> Highly organized with strong attention to detail, able to prioritize tasks and manage time effectively in a fast-paced environment.</p> <p><strong>Confidentiality & Problem-Solving:</strong> Capable of handling sensitive information with discretion, demonstrating sound judgment, multitasking ability, and a proactive approach to solving day-to-day challenges.</p> <h4>About the benefits:</h4> <p>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, live-out and transportation allowances, life insurance, an Incentive Management Scheme, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Role Name:</span></strong><span> Shipping Coordinator</span></p><br> <p><strong><span>Job Summary:</span></strong><span><br>Reporting to the Sales Manager, the Shipping Coordinator will assist in handling queries related to sea, air, and overland freight for import/export shipments. The role involves coordinating with overseas agents, shipping lines, airlines, and customs clearance teams to ensure smooth job execution while providing cost-effective services.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li><span>Assist in coordinating day-to-day operational requirements with the team.</span></li> <li><span>Provide shipment status updates to customers as required.</span></li> <li><span>Liaise with stakeholders to resolve basic operational issues.</span></li> <li><span>Support vendors in fulfilling customer requirements on time.</span></li> <li><span>Ensure the system is updated with accurate shipment data.</span></li> <li><span>Assist the Sales Manager by preparing reports and updating on job progress.</span></li> <li><span>Register new clients in CW1 and ensure accurate entry of order details.</span></li> </ul> <p><strong><span>Candidate Requirements:</span></strong></p><br> <ul> <li><span>Bachelor’s degree or equivalent qualification.</span></li> <li><span>At least 1-2 years of experience in a relevant or with similar role of coordination in another field.&nbsp; </span></li> <li><span>Basic knowledge of Microsoft Office applications (Word, Excel, Outlook).</span></li> <li><span>Familiarity with freight forwarding operations for land, air, and sea shipments.</span></li> <li><span>Strong organizational skills and the ability to prioritize tasks.</span></li> <li><span>A valid Kuwait Driving License is a plus.</span></li> </ul> <p><strong><span>Education:</span></strong><span><br>Bachelor’s degree in a relevant field is preferred.</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ZAIN2400 - Network Assurance • Operation Zain Kuwait • Division Finance • Location Kuwait - Kuwait City • Closing Date 30-Jul-2026</p><p>About the Role</p><p>The Network Assurance Analyst is responsible for reviewing the operator s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</p><p>Responsibility:</p><ul><li>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</li><li>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</li><li>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</li><li>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</li><li>Conduct review of revenue booking and conduct analysis of revenue and other important trends</li><li>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</li><li>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</li><li>Engage in Zain s general network projects and assess the impact of such project on RA functions and end customers.</li><li>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</li><li>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</li><li>Assure the integrity of RA system s data and maintain the accuracy of the system s reference data.</li><li>Monitor the daily performance and usage trends generated by the revenue assurance tool.</li><li>Perform cross-systems validation to assure systems synergy.</li><li>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</li><li>Document the department s existing workflows and processes</li><li>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activitie</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills:</h2><ul><li>Ability to communicate, present and influence all levels of the organization</li><li>Expertise in revenue assurance systems</li><li>Excellent understanding of network elements and their assurance within the telecom sector</li><li>Understanding of modelling, financial accounting and reporting</li><li>Ability to run deep dive analyses</li><li>Experience with data mining, analytics, dashboards and problem structuring</li><li>Understanding of SQL to query and manipulate large data sets for analysis</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Clear ability to understand the dynamics of financial data to extract relevant information</li><li>Excellent written and verbal communication skills</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Understanding of designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li></ul><h2>Education Level &amp; Major:</h2><p>Bachelor s degree in computer engineering, Information Technology, Management Information Systems, or a related field</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Chenega Defense &amp; Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. As a wholly owned subsidiary of Chenega Corporation, an Alaskan Native Corporation (ANC), CDAS operates as a Small Disadvantaged Business (SDB) while benefiting from a shared services model offered by Chenega MIOS SBU. This capacity affords our customers and teammates direct access to Technical or Specialized Personnel, as well as an effective program support capacity through dedicated Finance, Accounting, Security, Human Resources and Recruiting resources that enable efficiency in managing our day-to-day program operations. We are expanding our OCONUS presence in Kuwait, UAE, and Jordansupporting military postal operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you seeking a career where professional development is embedded in your employer s core culture? If so, CDAS could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!</p><p><strong>Team CDAS is currently seeking talent in the following fields:</strong></p><ul><li>Site Lead / Manager - Jordan</li><li>Postal Finance Clerk - Jordan</li><li>Stock Custodian - Jordan</li><li>Postal Clerk - Jordan</li><li>Site Lead / Manager - Kuwait</li><li>Postal Finance Clerk - Kuwait</li><li>Stock Custodian - Kuwait</li><li>Postal Clerk - Kuwait</li><li>Site Lead / Manager - UAE</li><li>Postal Finance Clerk - UAE</li><li>Stock Custodian - UAE</li><li>Postal Clerk - UAE</li><li>Stock Custodian (AUAB Contingent upon Award) - Qatar</li><li>Site Lead (AUAB Contingent upon award) - Qatar</li><li>Postal Finance Clerk (AUAB contingent upon award) - Qatar</li><li>Postal Clerk (AUAB) Contingent on award - Qatar</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Barista is responsible for preparing and serving a variety of food and beverages.</span></p><br> <br> <ul><li><span>Perform daily operational tasks following the brand's established standards. This includes requisitioning product orders, setting up necessary products and equipment for service, and executing opening and closing procedures.</span></li><li><span>Ensure orderliness, tidiness, and smooth operations, and promptly notifying the manager of any observed discrepancies related to procedures, quality, or standards.</span></li><li><span>Address customer inquiries, complaints, and incidents positively, ensuring guest satisfaction through high-quality service.</span></li><li><span>Place orders for necessary items by coordinating directly or indirectly with suppliers, following established guidelines and product-specific requirements.</span></li><li><span>Complete weekly inventory of bar utensils, including recording wastage/breakage, and communicate findings to the manager. Monitor par and stock levels and maintain accurate log sheets (fridge and chiller temperature, vegetable sanitation, etc.).</span></li></ul> <br> <p><b><span>Language Proficiency</span></b></p><br> </div>

<p><h4>What will I be doing?</h4> <p>As a Stewarding Manager, you are responsible for supervising the Kitchen Stewards and supporting the Back of House team to deliver an excellent guest and member experience. A Stewarding Manager will also be required to coordinate other kitchen responsibilities, make certain Back of House areas are maintained, and ensure that health and safety are top priorities. Specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Supervise the Kitchen Stewards ensuring high standards</li> <li>Support the Back of House Team in training and development</li> <li>Coordinate the daily pot-wash and dish wash responsibilities</li> <li>Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed</li> <li>Observe COSHH guidelines when handling hazardous substances and comply with all aspects of health and safety requirements</li> <li>Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager</li> <li>Ensure the correct PPE is in place and guidelines are adhered to</li> <li>Ensure machinery is operated properly, efficiently, safely and in accordance with the Hilton Hotel Health and Safety Manual</li> <li>Assist in the location, movement and storage of operational equipment</li> <li>Assist in the stock take of equipment and other items as required</li> <li>Ensure team members adhere to all health and safety and hygiene regulations</li> <li>Carry out any other reasonable task set by the hotel's management</li> </ul> <h4>What are we looking for?</h4> <p>A Stewarding Manager serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p> <ul> <li>Good communication skills</li> <li>Ability to work under pressure</li> <li>Ability to work on their own or in teams</li> <li>Flexibility to respond to a range of various work situations</li> </ul> <p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p> <ul> <li>Previous experience in a similar role</li> <li>Previous experience in supervisory role</li> </ul> <h4>What will it be like to work for Hilton?</h4> <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth</p><p></p>

<p>\"<h4>Department manager<\\\/h4>\\n<p>As the department manager you will train, develop, and lead a department team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service.<\\\/p>\\n<p>You will ensure that all sales associates are highly motivated and knowledgeable about the brand, and you will also deputize for the store and assistant store manager during periods of absence.<\\\/p>\\n<h4>Qualifications & requirements:<\\\/h4>\\n<p>You will have or be:<\\\/p>\\n<ul>\\n <li>At least 3 years retail experience.<\\\/li>\\n <li>The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed.<\\\/li>\\n <li>Excellent English communication skills (Arabic is an advantage).<\\\/li>\\n <li>Knowledge of MS Office, Excel, Word, etc.<\\\/li>\\n <li>Commercially aware and business orientated.<\\\/li>\\n<\\\/ul>\"<\/p><p><\/p>

<p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Assist in calendar planning, brand initiatives, budgeting and business presentations</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Identify the target audience and the most suitable products and services for each market segment </b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Support marketing manager in developing and executing marketing strategies/plans, campaigns and measures to help the company in achieving its short- and long-term strategic goals</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Create the verbal content of marketing campaigns and identify the most suitable marketing tools and coordinate with the Visual Communication Specialist to ensure alignment of content creation </b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Draft and edit all external communications for the company (i.e. newspaper articles, public announcements, content of external communication documents and marketing campaigns, etc.)</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Conduct market research by developing and executing various research methods (i.e. interviews, surveys, focus groups, etc.) and continuously analyze the competitive environment whilst paying close attention to consumer trends, brand awareness and henceforth provides market forecast reports</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Prepare new product marketing plans for the introduction of new products in cooperation with the Sales Team&nbsp;</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Monitor the progress of marketing campaigns using various metrics and submit reports of the overall performance</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Support press release, press ads, and coordinate with media agencies to launch company’s public relation activities under the supervision of the Marketing Manager</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Ensure maintenance of highest standards of professional conduct, ethics and integrity in provision of the services.</b></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Any other relevant work assigned by the department manager.</b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</p><p>3–5 years of experience in marketing, preferably within the FMCG, retail, or pharmaceutical industry.</p><p>Strong knowledge of marketing strategy development, brand management, and campaign execution.</p><p>Experience in conducting market research, consumer insights analysis, and competitive benchmarking.</p><p>Ability to develop marketing plans for new product launches and support go-to-market strategies.</p><p>Excellent content writing and editing skills for marketing campaigns, press releases, advertisements, and corporate communications.</p><p>Experience coordinating with creative teams, media agencies, and external vendors.</p><p>Proficiency in monitoring campaign performance using marketing metrics and preparing analytical reports.</p><p>Strong presentation, budgeting, calendar planning, and project coordination skills.</p><p>Excellent communication, interpersonal, and stakeholder management abilities.</p><p>Proficient in Microsoft Office (Excel, PowerPoint, Word); knowledge of digital marketing and analytics tools is an advantage.</p></div>

Building on our past. Ready for the future<br><br>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.<br><br>Primary Objective<br><br>To coordinate implementation of the KOC PMC Safety policies, HSE Management System and Project specific HSE. Management Plans as they apply to the project. Ensure that the site complies with the relevant HSE Legislation and KOC HSE requirements. Develop and implement the project HSE MS. Develop and maintain Statistical data for the Project. Prepare reports as required for the Worley Parsons KOC PMC HSEQ Manager. Position Reports to: HSE / QA / QC Manager.<br><br>Specific Accountabilities<br><br>Monitor the EPC contractor HSE Management System and provide advice and assistance to EPC HSE managers so they comply in a consistent way to reduce the risk to the project employees and the environment. Ensure the EPC contractors develop implement and maintain a specific project Risk Management Plan. Ensure EPC contractor subcontractor selection (ITB) processes are developed and implemented on a timely basis in accordance with KOC expectations. Provide advice and guidance to the EPC contractor management team on HSE issues through the interpretation of KOC policies and statutory requirements. Ensure EPC contractors establish and maintain statistical data concerning all matters of health and safety, training programs with which to provide a basis for development of further health and safety activities, to highlight trends for future action. Monitor compliance with all Kuwait legislative requirements including the dissemination of information to PMC and EPC managers and employees regarding amendments/ additions to requirements as they come into effect. Review EPC contractor Safety Management System and advise of required changes. Develop and maintain professional relationships with KOC, regulatory bodies and EPC contractor to foster the professional image of Worley Parsons. Visit the project site on a regular basis to ensure interest and awareness of HSE is maintained, conduct regular safety talks and safety training sessions relative to the nature of activities being undertaken. Other key activities shall include but not be limited to the following:Pro-actively visit site and with the EPC contractor implement safety measures- promote/ensure safe work practices. Ensure quality safety observation program is implemented and maintained on each site/project and ensure follow up on findings. Assist EPC contractor construction management personnel in identifying hazards and in planning and organizing the work such that a safe working environment is maintained. Assist EPC sub-contractor Safety advisors and site management in the development and revision of specific site safety programmers. Maintain a HS&E audit and assessment program for the location. Carry out regular inspections of the work areas with the respective EPC contractor line manager and or HSE representative and prepare reports. Disseminate safety information throughout the workplace via bulletin boards, posters, newsletters etc. Assist EPC contractor line management and or construction supervisors in accident investigation process and report accordingly. Develop and implement safety initiatives to continually improve, achieve and maintain stated safety performance and objectives. Ensure HSE safety inductions are undertaken in accordance with the EPC contractor SMS requirements for all new employees of the company and its subcontractors Monitor the availability and use of safety apparel and equipment. Provide advice to the EPC subcontractor supervision on the development of project specific procedures and Job Safety Analysis (JSA) training,Advise subcontractor supervisory staff and employees in the implementation of strategies to identify and control potential hazards and in the use of the hierarchy of controls Ensure all lines of communication on HSE-matters remain open and effective between all parties particularly KOC, Worley Parsons, EPC contractors and their subcontractors.<br><br>Qualification<br><br>Bachelor's degree in engineering (Mechanical, Chemical, Petroleum, Fire & Safety, Environment, Production, Industrial, Electrical, Instrumentation or Civil.) Minimum years total post-graduation experience. Minimum years Oil & Gas post-graduation experience. Minimum years' experience in a Safety /HSE Engineer. Practical experience with HSE management systems, reporting and audit procedures. Ability to develop, update and maintain in – house procedures. Must be conversant with local & international safety standards and norms. Practical experience of design, construction, commissioning and maintenance aspects of oil & gas installations.<br><br>Moving forward together<br><br>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.<br><br>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

<p><h4>About the job</h4> <p><strong>Loyalty program manager / customer success manager</strong></p> <p><strong>Term:</strong> 12 months<br> <strong>Location:</strong> Kuwait City<br> <strong>Division:</strong> Cards & Payments (Retail)<br> <strong>Reports to:</strong> Head of Product / Head of Loyalty<br> <strong>Relevant experience:</strong> 5-8 years in customer success for software platforms. Experience with loyalty platforms and customer engagement programs.</p> <h4>Mandatory requirements</h4> <ul> <li>Experience with loyalty program design and optimization</li> <li>Immediately available</li> <li>Familiarity and hands-on experience with loyalty platform tools</li> </ul> <h4>Purpose of the project</h4> <p>The purpose of this engagement is to deploy a Loyalty Program Manager / Customer Success Manager who will act as a strategic advisor and trusted partner to the client, ensuring they achieve measurable business outcomes through their loyalty and customer engagement platform. The role will drive platform adoption, deliver tangible value, and foster long-term relationships that result in improved customer engagement, retention, and growth.</p> <p>The Loyalty Program Manager / Customer Success Manager will also serve as the connecting link between client stakeholders and internal teams, bringing together marketing, CRM, loyalty, analytics, and operations to ensure that expectations, SLAs, and strategic objectives are consistently met.</p> <h4>Core responsibilities and accountabilities</h4> <p><strong>Drive adoption & value</strong><br> Evangelize the loyalty and customer engagement platform with client stakeholders. Monitor platform usage, performance, and customer behavior, and proactively recommend strategies to improve engagement, retention, and ROI.</p> <p><strong>Relationship management</strong><br> Serve as the primary point of contact for assigned accounts. Build trusted, long-term relationships with stakeholders across marketing, CRM, loyalty, and executive teams.</p> <p><strong>Strategic guidance</strong><br> Provide best practices, playbooks, and use cases for loyalty program success, grounded in data and leading market standards. Translate data-driven insights into clear recommendations for the client’s loyalty and customer engagement strategy.</p> <p><strong>Program governance</strong><br> Lead and coordinate regular business reviews (e.g., QBRs) and status updates via calls, presentations, and onsite meetings. Align and coordinate internal resources (e.g., product, analytics, operations) to meet client objectives and SLAs.</p> <p><strong>Growth & retention</strong><br> Identify opportunities for account expansion and cross-sell solutions where appropriate. Drive renewal readiness, ensuring high levels of customer satisfaction and relationship health.</p> <p><strong>Internal collaboration & alignment</strong><br> Work closely with internal product, analytics, and operations teams to address client feedback and prioritize roadmap items that enhance program performance. Ensure that client requirements and outcomes are clearly documented and communicated internally.</p> <h4>Key performance indicators (KPIs)</h4> <ul> <li>Achievement of client-defined KPIs tied to engagement and retention on the loyalty / customer engagement platform</li> <li>Renewal targets met or exceeded across assigned accounts</li> <li>Incremental value generated from existing accounts (e.g., upsell, cross-sell, increased platform usage)</li> <li>Measured client satisfaction and relationship health (e.g., survey feedback, stakeholder input)</li> <li>Adherence to SLAs and timely completion of agreed deliverables and governance forums (e.g., QBRs, status updates)</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>5-8 years in customer success, account management, or consulting for enterprise SaaS solutions</li> <li>Experience working on loyalty, CRM, marketing, or customer engagement programs</li> <li>Strong exposure to commercial models and the ability to connect program performance to business outcomes</li> <li>Proven track record in driving client adoption of platforms or SaaS solutions and delivering measurable business value</li> <li>Experience managing multiple client stakeholders (including marketing, CRM, loyalty, and executive teams)</li> <li>Familiarity with marketing technology or fintech ecosystems, including APIs, integrations, CRM, customer engagement and loyalty solutions, analytics tools, and customer data platforms</li> <li>High comfort in working with analytics dashboards, interpreting data, and turning insights into concrete actions and recommendations</li> </ul> <h4>Mandatory skills</h4> <ul> <li>Strong commercial acumen and ability to link loyalty program performance to financial and strategic outcomes</li> <li>Advanced analytical and problem-solving skills (both quantitative and qualitative)</li> <li>Excellent written and verbal communication, including the ability to prepare and deliver compelling presentations</li> <li>Strong stakeholder management and relationship-building skills across senior and cross-functional teams</li> <li>Ability to manage multiple priorities, projects, and stakeholders in a fast-paced environment</li> <li>Cross-functional leadership skills to align product, analytics, and operations around client objectives</li> <li>High level of organization, discipline, and follow-through for governance, QBRs, and action tracking</li> <li>Empathy, active listening, and a customer-centric mindset</li> </ul></p><p></p>